Dorset Business Focus - July 2019 by Dorset View

DORSET BUSINESS FOCUS / WELCOME

elcome to the July edition of Dorset Business Focus. This month we’re looking at some of the key challenges and opportunities facing us across Dorset as part of the development of the Local Industrial Strategy for Dorset, our future plan for economic growth for the county. The plan is being produced by the Dorset Local Enterprise Partner (Dorset LEP) and we’ve been working closely with the LEP in consulting with businesses to look at both our strengths but also barriers to growth. Unsurprisingly the issues of the high cost of housing in Dorset, infrastructure (particularly roads and congestion), skills and recruitment difficulties have all come through strongly. In this issue, Jim Stewart, Chair of Dorset LEP, will be discussing these challenges and the priorities and opportunities for Dorset as we look to the future. I am delighted to announce that we launched our new charitable fund Dorset Chamber Life Skills at our Presidents Ball on 6th June. During the evening, we raised over £4,000 which was just incredible and we’d like to say a huge thank you who kindly and so generously donated. Dorset Chamber Life Skills, created as a legacy for our 70th anniversary,

Contents 09 Dorset Chamber launches groundbreaking fund to transform the life chances

11 Warriors battle to top-flight promotion 12 A Guide to Ransomware 30 New Members

18 Business analytics can help win high street custom 21 Enabling the extraordinary - safety in the skies 27 Affiliated Town Chambers 27 Member To Member Chamber Offers 28 How to choose between candidates

Ian Girling Chief Executive Dorset Chamber of Commerce and Industry

THE PERFECT STORM

09 Presidents column

14 Young Chamber

raises funds to provide support to help improve the life opportunities for young people in care and care leavers. Young people in care and care leavers face considerable challenges and we are working closely with other agencies and organisations to enhance the support available to them with a focus on both life and employability skills. Finally, I’d like to offer a warm welcome to four new Dorset Chamber Ambassadors. Our Ambassadors are champions within the Chamber within the business community and represent the Chamber in looking at policy issues, engagement with other organisations and developing new ideas and services. I’m delighted to announce Philip Beattie of Savills, Gary Neild of Blue Sky Financial Planning, Alex Foster of Ward Goodman Financial Services and Paul Clarke of Hallmark Hotels and the Coastal Bid have all recently joined our Council of Ambassadors. I hope you enjoy this month’s magazine and here’s to a great summer.

33 Using tech to improve customer experience 36 Another rewarding relationship, thanks to the DCCI 38 Discover true adventure in the Sahara Desert 40 AUB supports innovation with local industry 40 Events and training 42 International trade

There is much to shout about in Dorset. We have a robust economy worth £17 billion per year, backed by impressive overall employment levels, a varied industrial base and high business survival rates.

44 Motorcycle Trade Accessory and parts sales easier 45 Cornish Mutual reveals Dorset’s real food heroes 46 Marketing your destination in 2019 47 DCFA continue to improve learning opportunities for Dorset’s football community 52 - 53 Social 55 - 62 Dorset Business Directory

Top Tips for Award Entries Award season is upon us all year round these days, there are many opportunities to shout about the great things that your company is up to, the projects you’re working on, and the people who make it all come together.

EDITORIAL

Steve Bulley

steve.bulley@dcci.co.uk Chamber House, Acorn Office Park, Ling Road, Poole, Dorset BH12 4NZ T. 01202 714800 W. www.dorsetchamber.co.uk more news online - www.dorsetchamber.co.uk/news

Stuart Dixon

stuart.dixon@dcci.co.uk

New Faces, New Places Celebrating new roles being filled within the Members of the Dorset Chamber

DESIGN, PRODUCTION AND SALES Production Manager Ben Pulford ben@pulfordpublicity.co.uk

Lead Designer Louis Pulford louis@pulfordpublicity.co.uk

Media Sales Russell Harness

Siobhan Birtwistle

siobhan.birtwistle@dcci.co.uk

russell@pulfordpublicity.co.uk 01202 941466

01202 893430 www.pulfordpublicity.co.uk 3

THE PERFECT STORM How Dorset plans to tackle the economic challenges ahead By Jim Stewart, Chair, Dorset Local Enterprise Partnership

ur economy is home to well-known international corporations as well as a multitude of fast growth local enterprises, particularly in the creative and digital industries. We are also proud to have the UK’s second fastest growth area for start-ups and robust financial, insurance and health sectors. With burgeoning high-growth companies alongside an established industrial base, 2 new streamlined councils and a world-class coastline, countryside and maritime environment, Dorset has immense economic potential and an exciting future. However stormy waters could lie ahead for Dorset’s economy as it grapples with a rapidly ageing population and the need to secure a workforce fit for the future. Dorset has the UK’s oldest population, attracting an increasing number of older people while also losing its younger residents. Less than 60 % of its population works and by 2040 there is likely to be a dependency ratio in Dorset of one worker to every retiree. Countless businesses struggle to attract employees with the right qualifications and talent to fill high-skilled jobs. Within the next decade over half of the county’s ageing workforce will have retired creating even more job vacancies. Startling figures made even more sobering given they don’t take

account for the region’s new business growth ambitions. Housing affordability within the county does not aid the situation as Dorset has some of the worst levels of affordability nationally. Only 16% of 25-34 year olds in the Dorset area own homes, the lowest percentage in the UK. The situation is endemic across the county and is deeply problematic. The region struggles to punch above its economic weight and is failing to attract its fair share of government funding compared to its northern counterparts. Under-achievement on productivity is costing Dorset £2.5b every year.

SO, HOW CAN DORSET ALIGN OUR STRENGTHS WITH A POTENTIAL ‘PERFECT STORM’ AHEAD? The Government’s National Industrial Strategy may offer a silver-lining. It sets out long-term priorities for the UK and aims to boost productivity by helping businesses create good jobs and increase wages with investment in skills, infrastructure and industry. Dorset LEP has been asked by Government to respond to this strategy by producing a Local Industrial Strategy (LIS) for Dorset setting out a 20 year plan to tackle issues in the labour market and increase earnings - delivering on an ambition to create a local economy that is sustainable, innovative, resilient and inclusive. Bunkering down, doing nothing and adopting a ‘business as usual’ policy will merely serve to reduce economic growth and prosperity. While our economy is currently resilient, remaining the same isn’t an option. Nor can Dorset focus on fixing current issues at the expense of improving long-term economic opportunity. We need to set our eyes firmly on the horizon, steer a clear and steady ship and concentrate efforts on the key foundations of economic growth.

Sara Uzzell, Vice-Chair, Dorset LEP

AN EMERGING VISION AND PRIORITIES FOR DORSET

Dorset LEP Annual Business Conference, 24 May 2019 (picture of the audience)

July 2019 | Dorset Business Focus

Over the last 2 years, Dorset LEP has produced a series of economic reports which detail our specific challenges, but we have also worked in collaboration with the private and public sectors to tell the story of Dorset’s many economic successes. Building on these successes and addressing our challenges head-on, we have begun to outline an ambitious programme to boost productivity and increase /company/dorset-chamber/

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Lorna Carver, Director, Dorset LEP

@DorsetChamber

our contribution to UK plc. This work now provides a solid foundation from which to develop our Local Industrial Strategy. The emerging narrative for our county emphasises the important role all our communities play in our economy, from young and entrepreneurial creatives to experienced and active elders, across a wide range of industry and service sectors. We are globally connected across land, sea and air with 5G, digital and smart city capabilities. As a city region with a wide demographic, we push the boundaries of innovative ideas and application to create a more productive and competitive economy. We strive for sustainable supply chains backed by strong research and training to provide an excellent workforce addressing new dynamic markets. We drive growth by creating value through investment and exports. Our emerging priorities are currently focusing on: • • • • •

• •

Creating policies and solutions to fix Dorset’s housing undersupply; this will be a huge enabler to supporting workforce growth and replacement jobs. Creating an enterprise ‘ecosystem’ to support young talent and SMEs to innovate, invest and export. Targeting people and places to unlock additional economic opportunity. Dorset’s ranking as an outstanding place to live, work and do business must never be underestimated. Leveraging the area’s cultural and environmental offerings. Utilising the way technology advancements can transform the way people live and work, especially in more rural locations. The rise of data, artificial intelligence, smart cities and innovation, particularly in areas such as healthy ageing, can really play to Dorset’s hand. Bespoke connectivity enabling better virtual and real communications while tackling coastal congestion with novel solutions. Healthy populations as a driver of productivity with the opportunity to pilot in Dorset.

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TURNING A CHALLENGE INTO OPPORTUNITY

Dorset’s idiosyncrasies and societal makeup must not blow the region off its economic course. On the contrary, Dorset’s ageing population and workforce must be at the heart of Dorset’s longterm economic vision for growth, turning a potentially catastrophic challenge to its advantage. It needs to build and cement its status and brand as a dynamic city coastal region. Dorset’s LIS should be seen as a journey of great discovery which will result in: • a shared vision for ambitious, distinctive economic growth; • addressing wider economic under-performance; • working in partnership with the county’s new unitary authorities and others to ensure effective implementation of its LIS; • driving future public and private investment into Dorset. It won’t be plain sailing, but Dorset’s LIS provides a tremendous opportunity to address and turn the perfect storm to its advantage. The Dorset Local Industrial Strategy is currently being drafted by Dorset Local Enterprise Partnership in collaboration with, businesses, organisations and other partners. The document will be in place by March 2020 and will set out a long term ambition for Dorset and its economy.

Find out more about the Dorset Local Industrial Strategy on Dorset LEP website www. dorsetlep.co.uk, or follow Dorset LEP on Twitter, LinkedIn and Instagram @DorsetLEP (#DorsetLIS and #LocalIndustrialStrategy). Contribute to the strategy development by taking part in Dorset LEP online business survey www.surveymonkey.co.uk/r/ PB337F2. 5

The Dorset Chamber team at last years Dorset Business Awards

Top Tips for Award Entries

Don’t just take it from us that the awards have a lasting benefit on your company, here’s what some of our previous winners, and current sponsors, have to say:

Award season is upon us all year round these days, there are many opportunities to shout about the great things that your company is up to, the projects you’re working on, and the people who make it all come together. The deadline for the prestigious Dorset Business Awards is fast approaching on August 2, so it’s time to get your thinking cap on and shout about your achievements to the local business community. Entering the awards means you benefit for the short and long term; you’ll get a great amount of PR exposure if you’re shortlisted, and more if you’re a winner; it raises the profile of your business and your team; and you don’t need to be a member of the chamber to enter. Plus, it’s free, so what are you waiting for? It can be daunting filling in an application when you first look at it, so we’ve compiled our top tips for getting through it and making sure you submit on time.

• Stats can be vital to help quantify your entry. Providing the facts and figures behind the statements illustrates your point in a more succinct manner – make the most of any supporting evidence opportunities to showcase full tables and graphs where relevant. • Writing about your company in third person will help to make it more formal. For example, ‘Dorset Chamber is…’ (and don’t forget, a company should always be ‘is’, not ‘are’). • Including testimonials and third-party endorsements wherever possible will help to reinforce the message that you are putting across. There’s no shame in asking clients to put in a good word for you if you really are doing a great job, plus it’s the sort of content that can be repurposed across your social media, website, and new business proposals too. • Try to get as many of your employees involved as is reasonably possible, this creates a sense of community and if you win, everyone will feel that they have had a role to play. Different departments might have alternative indicators of success to be included. • Be proud of your achievements, don’t worry if the entry feels a little ‘boastful’ – that’s the point, it’s your chance to shine and showcase everything you have to offer. Above all, make sure you check the grammar and spelling before submitting to avoid any inaccuracies, you don’t want to have put all that hard work in to have it spoilt by spelling something wrong. A fresh pair of eyes is invaluable, so be sure to ask someone else to proofread.

July 2019 | Dorset Business Focus

“We were over the moon to win ‘Family Business Award’ sponsored by PKF Francis Clark. The whole experience of entering the awards and being crowned a winner was unforgettable. We’re a Dorset-based, family-owned business and winning further motivated us to maintain our strategy of continuous re-investment in employees, skills and machinery. “If you’re thinking of applying for the Dorset Business Awards, I would highly recommend it. It has helped us gain positive recognition in the local community as an employer committed to offering quality apprenticeships and has helped us to continue to attract the best talent.” Tim Brown, managing director, Superior. “Winning the Company of the Year in 2015 was a defining moment for our business. The team continually work so hard to make the business what it is, and it meant so much to everyone to receive the recognition they so deeply deserve. This self-belief has enabled us to build on that win and move the business to the next level.” Jason Gault, managing director, TeamJobs

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July 2019 | Dorset Business Focus

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DORSET BUSINESS FOCUS / NEWS

The President’s Column by Liz Willingham

Dorset Chamber launches groundbreaking fund to transform the life chances

Dorset Chamber has founded ‘Dorset Chamber Life Skills’ as one of the crowning initiatives of commemorations to mark its 70th anniversary in 2019. The fund will raise money to provide life and employability skills for the rising number of young people in care and care leavers aged 13 to 25. More than £4,000 has already been raised – when the fund was launched at the Chamber’s 70th anniversary ball at the Cumberland Hotel in Bournemouth. The Chamber will work closely with local authorities and its partner Dorset Community Foundation will provide governance and distribute money raised. Chamber chief executive Ian Girling said: “We worked really hard to find a gap where genuine support is really needed. “Statistics show that young people in care and care leavers are often disadvantaged and their life chances are significantly worse than for young people in general. “This includes statistics for criminal offences, school exclusions, university attendance, unemployment, training, homelessness and teenage pregnancy. “Our fund aims to provide vital life skills and employability support to improve the life chances of these young people. “We are incredibly grateful for the tremendous support when we launched the fund at our ball and encourage other businesses to throw their weight behind the initiative too.” All training and support will be delivered by community and voluntary organisations, and in partnership with local authorities. It will be where there are clear gaps in provision or where funding does not already exist. This is set to include: • • • • • •

Volunteer business mentoring Work experience with supportive employers Funding for safeguarding training Self-esteem and functional skills workshops Life skills workshops Employability workshops to support job seeking and interview skills

Dorset Chamber says latest statistics show a 27 per cent rise in the number of children and young people in care in the county, up to 485. Businesses are being urged to make donations and offer support in other ways such as through work experience, mentoring and training. Past-presidents were among the guests when the Chamber launched the new fund at its 70th anniversary ball, which also included presentations, a dinner and entertainment. The Ball was sponsored by Goadsby, which is the Chamber’s longest serving member. The firm was the first to contribute to the new fund with a £1,000 donation. Contact Sarah Milton on sarah.milton@dcci.co.uk for more details about helping the fund. more news online - www.dorsetchamber.co.uk/news

Welcome to Dorset Chamber’s seventh issue of Dorset Business Focus I’m proud to say I feel the magazine is going from strength to strength; it’s always packed with relevant content, raising issues that affect us all, and demonstrates the need for regular local business news. The feedback we get is hugely positive, so well done to the chamber team and Pulford Publicity for producing such a successful publication - the months come around quickly and a lot of hard work goes into each issue. It’s well worth looking at how your business might benefit from appearing in it, whether through affordable advertising, editorial or both. Raising your profile is a key facet of what Dorset Chamber should be able to provide for its members so the magazine is an important tool for you to use. Thankfully here in Dorset we are wellserved with business news compared to other counties and we have excellent and dedicated business journalists, including Daily Echo’s Darren Slade and Gill Bevis of The Business working hard to shout about all the good work done here. Congratulations to Darren for the recent expansion of his patch, becoming group business editor for Southern Daily Echo in Southampton, Daily Echo Bournemouth and Dorset Echo. And more congratulations goes to Gill for the amazing 25th anniversary of The Business magazine….such businesses are challenging and Gill has worked tirelessly to keep The Business at the top of its game for a quarter of a century! Another 25th anniversary celebration is underway with the 2019 Dorset Business Awards, now launched. Entries are encouraged from any Dorset business, whether you are a member of the chamber or not, and it’s free and easy to enter. For your team to see their company’s name up in lights is a huge boost to morale and a pat on the back like no other. You have potentially everything to gain in giving it a go! The event is tipped to be a showstopper in its 25th year and we hope we see you all in your finery for the big event on November 28 at the BIC. Tickets on sale now! On the subject of morale boosting, I am pleased that the awareness of stress in the workplace and the negative effect is has in business continues to gain momentum. At Liz Lean PR we have pursued our own path forward in booking Mental Health First Aid training for a dedicated member of the team who is taking the lead for us in the wellbeing arena. Lovely Alice did her research and we were pleased to see our own Dorset-based and chamber platinum business partner, Ouch Training, providing cost effective and comprehensive courses right on our doorstep. And even better to benefit from the 20% discount they offer on all their open courses for Dorset Chamber

members. I hadn’t heard of this kind of first aid training before and having looked into it, I am reassured to see companies of all sizes in all sectors designating their own mental health first aiders. Looking after our teams’ wellbeing is critical to productivity and with the number of working days lost to stress rising by almost a quarter in 2018, it’s at a critical stage. From learning to spot the triggers and signs of stress in our teams, we can hopefully nip issues in the bud and develop a supportive framework for those who need extra help. Don’t be naïve to think that this is nothing but a fluffy ‘nice-to-have-but-notessential’ addition to the already long list of day-to-day tasks we have to consider as business leaders. It sits firmly in the health and safety at work camp. And it isn’t just about protecting your employees, its key to protecting your business too. I’d suggest getting some advice or doing some of your own research to get started if you haven’t already. Looking at how a mental health at work risk assessment might look for your business is quite interesting. In an office environment like ours at LLPR the most likely industrial accident would be when using a stapler! But joking aside, the pressure of meeting relentless deadlines, demands, expectations, and striving for the best results possible using tools like social media, which never sleep, can take its toll so having a tailored risk assessment of the relative mental trips and falls hazards is something I believe in quite seriously. July can be a busy month, as the onset of lovely summer holidays demands many of us to do 4 weeks’ of work in 2. Take it steady. You are only human…..the chamber’s second yoga networking is suitably timed. ‘Til the next time….

Liz 9

DORSET BUSINESS FOCUS / NEWS

Awarding those investing in Dorset and the shining stars of Apprenticeships The Dorset Business Awards 2019 is looking for businesses that are investing back into their home county, and those that are futureproofing talent by embracing apprenticeships. The Investing in Dorset Award, sponsored by BV Dairy, is looking for businesses that proactively support other businesses in the county for the benefit of the local economy. This could be with financial support, providing a platform for others, or helping local businesses with training and guidance. As winners last year, BV Dairy has come on board to sponsor the category. Vaughan Heard, finance director at BV Dairy, commented: “As proud recipient of the ‘Investing in Dorset Award’ in 2018 it is fantastic to be sponsoring such a prestigious award. BV Dairy really understand the importance of sustained investment for the continued economic growth within Dorset.” Returning sponsor Superior is sponsoring this year’s Apprenticeship Award. The category honours apprentices across a variety of sectors for the value they add to businesses and for futureproofing our county’s workforce. Last year’s winner, Tilly Cutler from JP Morgan, was chosen for her positive, enthusiastic and ambitious attitude, which she uses to pass on her passion for apprenticeships. Ben Clarke, quality manager at Superior, commented: “Being a sponsor for the Apprentice of the Year category at the 2019 Dorset Business Awards is something Superior is extremely proud of. There are so many talented and passionate apprentices in Dorset, we can't wait to crown one of them our winner!”

The Awards, supported by the Daily Echo and Wave 105, are now open and are free for everyone to enter. Entrants will need to complete and submit an entry via www. dorsetbusinessawards.co.uk by Friday, August 2. Finalists will be invited to the Gala Dinner on Thursday, November 28 when the winners will be announced. Stuart Dixon, head of marketing and communications at Dorset Chamber, added: “These two categories are fantastic opportunities to showcase what your business is doing to help out others in the county, as well as what support is being given to the young talent we have available.” For further information about the Awards or to purchase tickets for the Gala Dinner, please visit www.dorsetbusinessawards. co.uk or contact the Dorset Chamber on 01202 714810. Tickets cost £90 + VAT per person, or £850 + VAT for a table of 10 (Dorset Chamber members), or cost £100 + VAT per person, or £950 + VAT for a table of 10 (non-Dorset Chamber members).

New 3D virtual reality platform offers an immersive visualisation service for Dorset businesses A Mudeford couple have launched a 3D virtual reality platform offering clients a high quality and immersive visualisation service that aims to win new business and impress customers. Richard Guppy and Krystyna Pozdzik, who were recently engaged, have invested in the latest technology to set up Yooport, providing a new state-of-the-art customer experience. Small businesses and major brands in hospitality, leisure, events, retail, real estate, construction, historical preservation and entertainment can all tap into this rapid new service. “If your business depends on 2D photography to create content, communicate with stakeholders, or document projects, you already know the power of visual representation,” said Richard. “Our all-in-one 2D and 3D virtual reality solution is perfect for any industry that uses, modifies, communicates about, or markets real-world places. “We provide automatically edited, high-quality 4K ready-to-use photos of every part of the property. If you deal with properties, Yooport is in your industry, and we can help to streamline processes, attract more clients, impress customers, and reduce costs.” Richard said firms can use the platform to market to key audiences like remote decision makers and international investors. “This is the only way to give them the feeling of being there, without being there,” he continued. “By providing complete information about a property in an online format, you'll shorten your sales cycle by giving customers everything they need to know. “Business can leverage social media by easily sharing their photos and 3D tours of their business on LinkedIn, Instagram, Facebook and WhatsApp. “Businesses in the UK are investing heavily in their digital content,” said Richard, “but it is a complex arena and they want to be sure they are investing in the right product to create better user experiences. “Yooport provides a one-stop shop solution which maximises their return on investment,” he explained. “By combining our extensive property consultancy experience with Yooport’s digital 3D and VR solutions, the service is growing at pace.” The hotel industry can utilise the service to engage in a new way with customers. “Now more than ever, travellers want to know what they’re getting and feel certain that their limited time off will be spent well,” said Richard. “Virtual reality is the best way to promote trust in your booking experience.” Similarly, virtual reality can be an event planner’s best friend, empowering clients to fully understand what venues have to offer. Richard added: “By offering more comprehensive online information, destinations can attract more business and boost confidence by setting accurate expectations. Better feedback: better customer experiences.” For estate agents, Yooport can enable 3D home tours, meaning home-buyers can look around dozens of properties from their devices and at their leisure. “We are already shortening the property buying cycle and delighting online buyers and renters,” said Richard. The construction industry can now capture 2D photography and 3D data from sites, and automatically stitch them into a complete, immersive 3D model of a real-world project, thanks to Yooport. “Architects and engineers can then take this 3D model and annotate, share, and export the point cloud to BIM, Autodesk ReCap® or Revit®,” explained Richard. For more information visit www.yooport.com Alternatively, call Richard on 07393 284 204 or Krystyna on 07580 044 717.

July 2019 | Dorset Business Focus

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DORSET BUSINESS FOCUS / PREMIER PARTNER

Warriors battle to top-flight promotion

The AFC Bournemouth Warriors ended their season by gaining promotion to the Muscular Dystrophy UK Premiership. It was a frantic and successful final weekend of fixtures, as explained by Hannah Powis, disability inclusion development officer at the AFC Bournemouth Community Sports Trust. “We had five games over our final weekend and we knew that we needed to win at least three of them. We started with a 10-0 win over Evergreen, then played Cheltenham who we managed to beat 4-0. “The team below us had dropped points so knew a draw in our final game on Saturday would be enough to send us up. That evening we played Manchester United, but were 1-0 down within five minutes and they were more news online - www.dorsetchamber.co.uk/news

clearly the better team in the first half. “The guys picked it up after half time and equalised with two minutes to go. The game finished 1-1 - which meant United were promoted as champions and we were up in second place. “The celebrations were amazing, normally when a goal goes in they’ll celebrate a little bit but when the guys scored the goal that got us promoted they were super excited, bumping each other’s chairs. Then on that Saturday evening when promotion was confirmed they were able to relax a little bit knowing they’d done really well.”

The Warriors will now be rubbing shoulders with clubs including Brighton & Hove Albion, Aspire and reigning champions West Bromwich Albion in the 12-team top flight of powerchair football.

DORSET BUSINESS FOCUS / BUSINESS PARTNER NEWS

A Guide to Ransomware

More and more, ransomware has emerged as a major threat to individuals and businesses alike. Ransomware, a type of malware that encrypts data on infected systems is on the rise. When the malware is run, it locks victim’s files and allows criminals to demand payment to release them. Ransomware is a hot topic these days and it is on the rise. The number of new ransomware strains saw an increase of 62% in the previous year with the total number of identified strains at 16 million. Ransomware is difficult to protect against because, just like the flu virus, it is constantly evolving. How ransomware is spread Email is a common method where people are tricked into downloading an e-mail attachment or clicking a link. Once the person acts, the malware installs itself on the system and begins encrypting files. It can happen in the blink of an eye with a single click. Protect against ransomware While small- to-mid-sized businesses aren’t specifically targeted, they may be more likely to suffer an attack. Frequently, businesses are stretched thin and, in some cases, rely on outdated technology. This is the perfect storm for ransomware vulnerability. Thankfully, there are ways to protect your business. Security software is essential; however, 12

July 2019 | Dorset Business Focus

a proper strategy requires a three-pronged approach, comprising of education, security and backup. Education is essential to protect your business. It’s critical that staff understand what ransomware is and the threats posed. Provide your team with examples of suspicious emails and clear instructions on what to do if they encounter a potential ransomware lure. Antivirus software is essential to protect against ransomware and other risks. Ensure your security software is up to date, to protect against newly identified threats. Keep all business applications patched and updated to minimise vulnerabilities. Some antivirus software products offer ransomware-specific functionality. ESET, for example, offers technology that monitors systems to detect ransomware activities. As ransomware evolves a secondary layer of defence is critical. Modern backup technology can take backups every five minutes. This means you can recover to point-in-time before the incident. As a result, you don’t need to pay the ransom to /company/dorset-chamber/

get data back and since you are restoring to a point-in-time before the infection you can be certain everything is clean, and the malware can’t be triggered again. Conclusion Knowledge spreading and security software helps avoid cyber-attacks. Be certain that your software is up-to-date and secure. In the end, backup will help you pick up the pieces when all else fails so consider using a modern backup which can permanently eliminate downtime.

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DORSET BUSINESS FOCUS / YOUNG CHAMBER

Collaborative for Dorset Careers Launches Young Chamber is delighted to have come together with several other organisations with the primary objective of ‘creating a collaborative working environment for everyone involved in careers support for all young people in Dorset’.

Collaboration for Dorset Careers hopes to address the needs of all students, including those with Special Educational Needs (SEN) and disadvantaged students.

he group known as Collaboration for Dorset Careers comprises representatives from Young Chamber, Young Enterprise, Young Apprenticeship Ambassador Network, Careers & Enterprise Company, BCP Council, Dorset Council and JP Morgan - sponsor of the Young Enterprise DASH (Dorset & South Hampshire) Programme. Joan Senior, Young Chamber Coordinator at Dorset Chamber, said: ‘’There are several organisations working to provide careers guidance across Dorset. We have been informally working together to support each other’s activities over the last 12-18 months. Formalising the group allows us to be proactively forward-thinking, with the aim of avoiding duplication, putting extra support behind events, pooling resources and work to our respective strengths.” The newly formed group will give schools and businesses a ‘go to’ for employability skills and careers support. The collaborative approach, which will also draw on established relationships with other

July 2019 | Dorset Business Focus

partners and educational establishments including Young Chamber sponsor, Bournemouth University, will promote all careers pathways and allow all young people to access the support they need to make informed choices. Opportunities will currently be aimed at the 11 to 19 age group (and up to age 25 where a need is identified), with a particular emphasis on raising awareness for post-16 and post-18 opportunities. Meanwhile the respective partners will continue to provide careers awareness support to younger students, especially prior to them making their GCSE choices. Joan said: ‘’Collaboration for Dorset Careers hopes to address the needs of all students, including those with Special Educational Needs (SEN) and disadvantaged students. The group will support each other by sharing best practice, giving hands-on and practical support, and avoiding date clashes. We will listen carefully and respond to the needs of local schools and businesses from all sectors to promote Employer Encounters with students such /company/dorset-chamber/

as mock interviews, industry talks, work experience and careers fairs, as well as larger events such as Big Bang and the Careers and Apprenticeship Show.’’ The Collaboration for Dorset Careers group will meet regularly to discuss, plan and support ongoing activity. In the spirit of shared communications, the group has launched a collective hashtag #C4DC for social media activity, which will centralise information for schools and businesses about events and activities they can be involved with. The first event Collaboration for Dorset Careers is working on is the second Careers in Engineering event led by BCP Council’s Economic Development Team taking place on 7th November 2019 6-8pm at Curtiss Wright. Building on the enormous success of last year’s event, which saw hundreds of students and parents from across Dorset exploring the huge range of careers opportunities available at many of Dorset’s world leading engineering companies, the group will provide invaluable support through their respective organisations to impact an industry which critically needs new talent. For more information about Young Chamber, visit www.dorsetchamber.co.uk/young-chamber/ Follow: Twitter: @YoungChamberDT / LinkedIn: Young Chamber Dorset. Register to attend at: https://tinyurl.com/Careersin-Engineering-2019

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July 2019 | Dorset Business Focus

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RADIO THRIVES IN A MODERN WORLD Wave 105’s Jon Brooks talks about the changing world of radio broadcasting

ince, 1896 when Guglielmo Marconi transmitted a wireless signal between two buildings, radio broadcasting has gone from strength to strength. On July 2nd 1897 Marconi was granted his first radio communications patent within the UK. Fast forward to the mid 50’s and the first transistor radio was introduced alongside FM transmission, which changed the shape of how the medium could be listened to as this now meant true portability. FM broadcasting continued right up until the introduction of the first online radio station in the UK in 1996. Three years later in 1999, Digital Audio Broadcasting or DAB was launched and a number

of multiplexes were installed throughout the UK. Since then, FM and DAB have been the dominant force in UK radio, but there is now an evolvement of internet based radio via internet provider listening, or IP. Alongside the ability to listen online in the home or workplace, the radio industry is seeing rapid technological change with new platforms available to listen. IP based listening is seen as a real opportunity for broadcasters due to the advancements and popularity of in home assistant devices such as Alexa, Google Home

and Apple Homepod. These devices owned by Amazon, Google and Apple are set to achieve huge penetration rates within the home over coming years and a primary use for these devices is radio consumption. With the explosive development of Apps installed within mobile phones and tablets, radio also has further opportunity. The ability to broadcast online via an app is further complimented by the capability to provide visual content and access to first hand, primary data from the user which can be used to shape an individual experience. Apps are also a great way of getting a “brand to hand” due to the penetrative nature of their position within a mobile device. A great opportunity for advertisers. Wave 105 have recently seen the launch of their new APP which compliments the ability to listen via smart speaker or via the radio player online and of course FM and DAB. With the free APP, listeners can listen wherever they want, whenever they want. They can listen on demand to their favourite shows, listen back to past celebrity interviews and even build their own playlists. With the addition of competitions, news and information, the APP promotes mobile engagement and an individual listening experience. All of these platforms secure not only the future of radio as a medium, but also provide new opportunities in content provision for the listener and advertiser. The future is bright and exciting for radio. To find out more about Wave 105’s on air and digital portfolio, email sales@wave105.com Jon Brooks, commercial director for Wave 105 – ‘The South’s Best Variety of Hits’

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DORSET BUSINESS FOCUS / NEWS

Business analytics can help win high street custom Shops and stores are aware of the difficulties they are facing. Quad Vision Ltd are not jumping on the bandwagon of saying ‘the high street is dead’ in fact quite the opposite. We don’t think it’s dead. It does, however, require a different approach. These days shops and stores are being challenged by the increasing the number of online buying opportunities that are competing for the same market. A previous Quad Vision blog comments on how those brands and stores that are winning the battle for customers, are those retail outlets that are using technical innovation to carve their own unique path forward. Businesses that are choosing to ‘keep doing what we’ve always done’ are the ones that are and will continue to find it more difficult. Shantanu Narayen, Adobe’s CEO comments: “Consumers are seeking phenomenal experiences. Successful companies recognise that experiences rise above everything else.” Retailers that are stepping beyond stocking shelves and waiting for custom to walk through the door, are delivering a memorable experience to their customers – winning hearts and minds. By reshaping their outlets into places where visitors receive communications that designed specifically for them. Consumer demographic and behaviour information and analytics are key in this situation. Sourcing this information has been, up until now, rather hit and miss. A mix of point of sale data, customer feedback, anecdotal evidence and some guesswork thrown in the mix. Change is here Many businesses are now very familiar with the use of Google style analytics of their website performance and the insights that gives them about their website visitor behaviour. A very popular way for retailers to communicate with their customers is through their in-store digital signage network. It’s proven to uplift instore sales. Consider combing the forces of these two elements – your digital signage and analytics. What could be done with that information? By the relatively straightforward installation of some analytical technology, retailers can gain footfall, behaviour, demographic, gender and age band information all of which provide valuable insights into your customers interaction and habits. Link that to your digital signage and your POS information and you have a powerful tool with which to shape your future business strategic decisions. Imagine, being able to identify a visitor to your store as say a male in his 30’s and then be able to display digital signage content appropriate for him. Where certain types of content have proven to drive higher revenue, a retailer could make quick decisions to expand the use of this content or conversely withdraw it if this wasn’t the case. This kind of technology has existed for some time, but more recently several platforms have been developed which are particularly good at analysing the data effectively. 18

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The following system techniques are used to gather business intelligence and analytical data: • Footfall counting instore and outside • Demographic (mood age and gender) profiling • Heat mapping – analysis of people traffic through your premises • IMEI code following • Promotional analysis • Queue management • Visitor dwell times • Visitor journey mapping • Customer recognition • Staff exclusion • Security/Anti-theft protection • Integration with existing CCTV infrastructure • Anonymised data A dashboard presentation of analysed data provides business intelligence or analytical data with which to base future decisions on. Examples of the reporting data include: • How many people are visiting every day, week, month, year? • % demographics of store visitors • The % of passers-by that enter the store • How long they are your customers staying in store? • How often do your they return? • What is taking your customer’s interest • How do they respond to demographic targeted marketing? • What was their journey through the store? • Where are the high footfall and low footfall areas of the building? • How do people respond to digital marketing messages? • Queue prediction All of which can; • Improve the customer experience • Provide a bench marking tool • Provide valuable customer insights These systems provide customers with a personalised but anonymous experience. They provide relevant content in real-time, based on the gathered demographic profiling evidence. Look beyond the retail world, further afield to leisure and commercial sectors and the possibilities to use this type of businesses analytics are vast. Visitor analytics and intelligence gained in places such as museums, galleries, leisure centres, airports, ferry terminals, educational facilities, tourist attractions and large commercial offices would be an incredibly useful tool for strategic planning initiatives. For further details contact Sanjay Saini from Quad Vision Ltd on 03300 419019

Growing your business online : CRO vs UX Growing your business online comes down to two key factors. That’s the message from Insightful UX in Poole, who say that to succeed online you need to balance two things: Conversion Rate Optimisation (CRO) and User Experience (UX). In his latest article for the company, Managing Director and founder Lee Hill offers tips and tricks for business leaders and marketing managers to help grow their sales and enquiries online. “The first tool you need is CRO,” says Lee. CRO stands for Conversion Rate Optimisation and is the process of increasing the percentage of visitors to a website that converts into customers. It tells you ‘what’ is happening on a website. “Imagine you have a website selling jeans – but you’re not selling enough. The website isn’t CONVERTING website visits into sales. Let’s say that the conversion RATE is less than 1%. Now, for your business to be profitable, it really needs to be OPTIMISED so it increases to 2%,” Lee continues. To improve a website’s conversion to 2%, Lee recommends using CRO on the main website pages. That means creating different versions of the webpage to test against the existing ones on the site. The Insightful UX founder believes business owners can combine CRO with User Experience to helps explain ‘why’ things are happening and serve their customers better. UX focuses on a deeper understanding of what people need, what they value, their abilities, and also their limitations when using a website or app. “If your jeans website is showing a range of colours and prices... how do you know which of these things are important to the user when they’re on the site?” Lee recommends a process called Web User Testing to get real insights into the mind of customers: “It may seem crazy, but testing just 6 users alone will help you draw out 80% of core issues that cause confusion, frustration and or drop off of users from your website.” By combining CRO and UX techniques, Lee predicts that businesses in Dorset will be able to compete online better than ever before. To find out more about the Poole-based digital marketing consultancy, visit insightfulux.co.uk.

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July 2019 | Dorset Business Focus

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DORSET BUSINESS FOCUS / BUSINESS PARTNER NEWS

Enabling the extraordinary - safety in the skies

he global aerospace and defence engineering company Meggitt has a rich history of engineering solutions for aerospace. It dates back to London in 1850, and the founding of Negretti & Zambra, a company that made the first altimeter for hot air balloons. In the Second World War the Spitfire was equipped with Lodge spark plugs, Serck Aviation radiators and Dunlop Equipment gun-firing systems—all businesses which are now part of Meggitt. Today Meggitt continues to pioneer new technologies for military and commercial aircraft. It has a clear and crisp vision: Enabling the Extraordinary, and that is exactly what Meggitt does. It delivers technologically differentiated systems and products with high certification requirements in aerospace, defence and selected energy markets. Currently headquartered at Bournemouth Airport, Meggitt has 45 facilities around the world and c. 12,000 employees. It places huge importance on protecting those who risk their lives

for others; every day, pilots depend on Meggitt’s products for their safety. But some of the most important applications lie behind the scenes. Our servicemen and women operate in some of the most extreme environments on the planet, and Meggitt’s expertise helps protect them. Meggitt’s blast-resistant, crashworthy fuel tanks for military helicopters have reduced firerelated deaths to almost zero. Chief Executive Tony Wood gives another example. “We’re one of the largest producers of polymer seals on aircraft,” he says, “which might not sound very interesting or innovative but it is exactly that window or door seal separating you from 600 mph speeds and minus 60 degree temperatures. Without it you couldn’t breathe. ” Wood describes Meggitt’s products as “plane magic” – the kind of everyday technical masterpiece that people take for granted. “It reminds us that we just observe the wonder of technology every day without really understanding it,” he says. “These technologies and products underpin global trade and prosperity, and also the security of people’s daily lives.”

It reminds us that we just observe the wonder of technology every day without really understanding it more news online - www.dorsetchamber.co.uk/news

From advanced composite materials to stateof-the-art electronics, Meggitt is always at the forefront of innovation, and this increasingly means digital technology. For instance, it pioneered engine-health monitoring technology enabling aero engines to operate more reliably and efficiently. And its time-domain reflectometry measures the quantity and quality of fuel and oil in aircraft systems through cutting-edge radar-probe techniques. “It’s those sorts of concepts that are quite new,” says Wood. “An aircraft fundamentally looks very similar to one of a few years ago but the digital environment around it has changed almost beyond belief over the last 15 years.” Digital technology is also at the heart of Meggitt’s strategy. “A significant opportunity exists in being able to track our components,” says Wood, “the ability to give real-time information on our products, and provide better service.” Parts have the potential to be tracked to and across the factory floor enabling technicians to build units more accurately and efficiently. “It’s all part of ensuring product uniformity and eliminating variation,” says Wood. “We want innovation. Enabling us to take out variation, in an aerospace world, is the only way to get to ‘one in a billion and better’.” Wood emphasises that it takes people and technology working together to attain such results, in manufacturing, engineering and development. He credits his expert workforce: “Innovation doesn’t just happen,” he says. “It comes by virtue of the people we employ, and the way they work as teams to deliver these quite extraordinary things.” www.meggitt.com 21

DORSET BUSINESS FOCUS / NEWS

Should your company consider running a pool car?

o your employees drive their privately-owned vehicles during the working day as part of their job role? Maybe they occasionally take the post to the Post Office, deliver that important document to a client or they regularly drive between your offices for meetings or training sessions. If they do, are you confident that the cars they are driving are legal, roadworthy and most importantly that your employee has business trips covered on their insurance policy? Thousands of small organisations remain completely oblivious to their legal responsibilities in relation to employees who drive their own vehicles on business trips. If an employee is involved in a road crash while driving on business

– irrespective of who owns the vehicles – the police will want answers to a series of questions around the vehicle, the driver and the journey. Records relating to the maintenance of the vehicle, that it was fit for purpose and correctly insured and has a current MOT if required will all be requested; records relating to the well-being of the driver, including medical and eye sight checks will all be required; work and appointment schedules may also be examined, particularly if, for example, fatigue caused by a long hours culture was suspected as a reason for a crash blame; and details of the journey will also be examined, in relation to whether enough time was allowed. If your employee is involved in an accident and injures a third party, damages another car or injures themselves, your firm could be liable.

TDSi announces acquisition by VITAPROTECH France Poole-based TDSi has agreed to an acquisition by VITAPROTECH France. This continues VITAPROTECH’s external growth strategy and boosts its access control portfolio. After strategic analysis of the best options to accelerate growth at TDSi and augment the launch of the new GARDiS ONVIF Profile A and C compatible hardware and software platforms and the journey to offering Access Control as a Service capability to our customers and the market, TDSi is pleased to announce that it has agreed to be acquired by VITAPROTECH Group, one of the European leaders in access control and security systems and technologies for critical sites. This acquisition continues Vitaprotech’s dynamic and steady growth strategy which has included several acquisitions in the market over the last 2 years. The acquisition of TDSi aligns perfectly with VITAPROTECH Group’s and TDSi’s growth strategy to develop export sales of technological security solutions for sites all around the world. For over 35 years, TDSi has been offering a vast range of readers, controllers and software systems through its customer network primarily in the United Kingdom, France, Asia Pacific and the Middle East. This acquisition will enable VITAPROTECH to expand its access control portfolio, to strengthen the Group’s export presence and to access international distribution networks in the sector. For TDSi, this merger will allow it to speed up the finalisation of its new range of GARDiS products including the launch of Access Control as a Service through the GARDiS ONVIF Compatible Open Source software platform and to benefit from the additional resources that the VITAPROTECH Group brings to strengthen its market penetration in markets it currently doesn’t service through the use of VITAPROTECH Group business development and sales teams across the world. For VITAPROTECH Group’s perimeter intrusion detection business, TDSi will become the logistics and technical support base in the United Kingdom, delivering better service for the UK market. www.tdsi.co.uk 22

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Whilst choosing to have a pool car might not cover all eventualities, at least it will provide peace of mind that your employees are driving a vehicle for business use that is correctly maintained, insured and safe to be on the road. From a cost perspective, many companies have established that running a pool car could work out cheaper than paying employees mileage claims expenses each month. To qualify as a pool car during a tax year, the business must be able to prove that the car or cars are shared by employees for business purposes and are normally kept on your premises overnight. Pool cars are not treated as a ‘perk’ of employment, and therefore employees are not liable to BIK payments Chamber members, Alternative Route Vehicle Leasing based

in Poole have a great deal of experience in supplying appropriate pool cars to local companies and for further information or advice, please feel free to call either of the Directors, Neil Carlton or Andrew Garaway, on 01202 821354. www.vehicleleasingdorset.co.uk

Horton Commercials increase fleet with Westover Dorset-based commercial vehicle body build and repair firm, Horton Commercials, has expanded its Renault commercial vehicle fleet to more than 200 following the recent order of a further 22 vehicles from the Westover Group, which is part of the UK’s largest network of motor dealerships. Horton Commercials is a family-run firm, also operating Abacus vehicle hire, and converts vehicle bodies for a diverse customer base including builders’ merchants, breweries, power companies, specialist delivery companies and removal firms, with an emphasis on bespoke and complex body builds. The Westover Group has supplied a fleet of Renault Master platform cabs which are to be adapted and converted by Horton Commercials into a wide range of specialist vehicles which are bespoke to customer requirements. The fleet consists of a mix of long-wheel base Easy Movers (Low Loaders) with Euro 6 compliant dci 130hp and twin turbo dci 145hp engines. All are single cab threeseater vehicles and offer high volume as well as high weight capacities for the increasingly growing 3.5 tonne van market. This market has seen a huge rise of popularity owing to the tighter legislation around HGV licencing. The Renault Master platform cab offers a comfortable workspace with a contoured driver’s seat with added lateral support which features height and lumbar adjustment as well as plenty of storage space, including under the passenger seat. All vehicles provided have air conditioning, cruise control and the option of a built in satellite navigation systems. David Wolfenden, managing director at Horton Commercials, says: “As a converter of commercial vehicles we are able to create bespoke body work in our modern workshop facility

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for a diverse customer base. The Renault Master platform cab is an ideal vehicle for us to perform skilled conversions. Horton Commercials has been working with the Westover Group since they were awarded the Renault franchise in 2006 and during each vehicle order the team at Westover has provided a seamless service, from order to delivery.” David Banks, business development specialist at the Westover Group, adds: “The Renault Master is a hugely versatile vehicle. The variety and adaptability of the Renault Master makes it the ideal vehicle for Horton Commercials to convert into a range of specialist vehicles.” He adds: “Our aim is to provide quality vehicles and service to our customers, so we are delighted to have Horton Commercials on board as a regular client. We hope to continue to strengthen this relationship in the future.” Established in 1923, the Westover Group operates from 28 locations across Dorset and Wiltshire and represents 15 vehicle manufacturers – Abarth, Alfa Romeo, Dacia, Fiat, Hyundai, Jaguar, Jeep, Kia, Land Rover, Lexus, Lotus, Nissan, Renault, Skoda and Toyota. The motor firm is now part of the Hendy Group. www.abacusvanhire.co.uk

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New Faces, New Places Celebrating new roles being filled within the Members of the Dorset Chamber

New department heads for Dorset PC manufacturer

Team growth for family financial firm

Archway Financial Solutions welcome Operations Manager, Carly Thompson, and new Financial Administrator, Olivia Small, to their growing team. Both Carly and Olivia have instantly benefited the firm by hitting the ground running with their expertise and knowledge.

Chillblast, the Poole based Custom PC manufacturer has appointed two new department heads to accelerate their growth. The new starters Jamie Fish and Liam Major join the business as Head of Sales and Head of Marketing respectively.

New roles at Dorset law firm Battens Welcomes Immigration Adviser, Lee Campbell

Battens Solicitors are pleased to welcome Immigration Adviser Lee Campbell to its immigration department. Lee will be advising on all private immigration queries for both the employer and the individual. Lee’s background uniquely qualifies him in immigration matters due to his previous role and experience as a Caseworker in the Home Office.

Dorset law firm Ellis Jones has promoted rising star Bethanie Watson to Associate Solicitor. Bethanie joined the firm as a trainee in 2014, qualifying as a solicitor two years later and now specialises in commercial property, conveyancing, residential property and insolvency. Ellis Jones has also announced that Victoria Batstone has qualified as a solicitor in the firm’s family department. Her areas of expertise include all aspects of divorce and civil partnership dissolution, disputes involving children, child abduction and emergency applications relating to domestic violence.

Hall & Woodhouse appoints new Managing Director Hall & Woodhouse has announced the appointment of Matt Kearsey as Managing Director. Matt succeeds Anthony Woodhouse to the role, who takes up the position of Chairman. Matt worked for Marks & Spencer prior to moving into the brewery and pub industry at Scottish Newcastle and Greene King.

Law firm trainee passes solicitor qualification

Humphries Kirk is pleased to announce that Stephanie Bellamy has completed her training with the firm and is now qualified as a solicitor. Stephanie will be working across the residential and commercial property department at Humphries Kirk’s Dorchester office, with specialisms including sales and purchases.

Contact the Dorset Chamber to promote your New Faces, New Places staff members and celebrate exciting new positions within your business more news online - www.dorsetchamber.co.uk/news

Jamie Lane joins Saffery Champness Chartered Accountants

Saffery Champness Chartered Accountants has today announced that Jamie Lane will join the firm as a Partner. Jamie joins from Smith & Williamson, where he spent 15 years, latterly as a partner, supporting entrepreneurs in a wide range of sectors including marine, recruitment, renewable energy and professional practices.

Kingston Maurward welcomes Josephine Parker

Josephine Parker has been appointed the Business Development Consultant at Kingston Maurward. Her role is to promote the venue, conference facilities, training, sponsorship opportunities and the provision of apprenticeships. With a sales and marketing background Josephine has worked for both international and local brands based predominantly in West and South Dorset.

Daylight Energy boosts workforce Maidmans welcomes Belinda Andraos

Maidmans Moving and Storage of Poole are delighted to announce the appointment of Belinda Andraos as their new estimator. Belinda arrived in the UK from her native South Africa in 2010 looking for a new challenge and starting a small removal business, which she ran for five years before moving into FMCG sales.

Lisa Jones and Nic Christison has joined the Daylight Energy team as Customer Advisors to help deliver the company’s renewable energy solutions. Lisa comes from a background in sales and multimedia. Nic brings some 15+ years’ experience in the sales industry. Also Jasmine Hughes has joined the team as a part-time Marketing Assistant. She will be handling their social media and website blog, engaging with people about all things environment and renewable energy. 25

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Affiliated Town Chambers Bournemouth Chamber of Trade & Commerce

Ferndown Chamber For Business

www.bournemouthchamber.org.uk Bournemouth Chamber of Trade and Commerce have been busy with students at the Arts University Bournemouth completing their work on Social Media CSR videos, we have held a new CSR networking event and re-launched the Chamber Benevolent Fund.

Dorchester Chamber for Business www.dorchesterchamber.co.uk We play an active role helping to promote local business and enterprise, representing a wide range of businesses both large and small. Our priority is to help our members work together to boost trade. In addition, we are also working with community partners on our Retain & Retrain campaign to promote apprenticeships and similar initiatives to further enhance employability in Dorchester. It is this ethos, as well as community engagement, that sets the agenda for all of our activities.

www.ferndownchamber.org.uk Ferndown Chamber For Business works tirelessly to FERNDOWN make Ferndown a great place CHAMBER FOR BUSINESS to do business. We work with the Town Council and local organisations such as the Rotary Club to put on events in the town to bring the public and businesses closer together whilst promoting the town in a positive way.

Shaftesbury Chamber of Commerce

www.shaftesburychamber.co.uk The Shaftesbury Chamber has around 100 members from its two business parks and independent High Street businesses. They hold monthly networking meetings and are very active in the development of the town’s economy. Unlike many other towns, Christmas lights and activities are entirely run and paid for by Chamber members.

Sherborne Chamber of Trade and Commerce

www.sherbornechamber.co.uk The Sherborne Chamber of Commerce exists to promote its members’ businesses and the wider business community. It has a membership in excess of 150. The Chamber is involved in just about every event that takes place in the town, supporting the Sherborne community, attracting media interest and creating a memorable experience for visitors to the town.

Swanage & District Chamber of Trade

www.swanagechamberoftrade.co.uk Swanage Information Centre won another award in the South West England Tourism Excellence Awards and now holds a Gold and Bronze Award for Visitor Information Service of the Year. Swanage Town Council has funded and refurbished the Information Centre and four of the twelve toilet blocks in the town. It is great to see in this current climate investment in facilities that give a better visitor experience for people visiting Swanage.

Weymouth & Portland Chamber of Commerce

www.wpchamber.co.uk What a coup for Weymouth & Portland. Chamber of Commerce President Craig Oakes got to join the panel for a discussion on Ecotourism and Regeneration at Weymouth’s Palm House. Another Panel member was Green Party MEP for South West, Molly Scott Cato.

Member To Member Chamber Offers

20% discount on all open courses from first aid to fire safety

20% discount on tickets for the Sandpolo 2019

The polo at Sandbanks, held 12 and 13th July, has become something of an institution. While the layout and schedule is fine tuned each year the original formula of combining exciting horse polo with first class music & entertainment by day and night has not changed. Local business and Dorset Chamber support has been essential to Sandpolo’s success. The range of tickets, from the entry level Sandpolo ticket to the all encompassing hospitality ticket allows companies to invite clients, colleagues and friends to enjoy what has become the most successful social and networking event in the area. Dorset Chamber members can benefit from a 20% discount on the full ticket range by using the discount code ‘DCCISandpolo19’ www. sandpolo.com

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Ouch Training Team Ltd: All Dorset Chamber members are welcome to a 20% discount on all open courses from first aid to fire safety. Ouch training Team deliver modern, cost effective health and safety training with an innovative twist. We believe in inspiring competence not just compliance. By making our courses fun and enjoyable we know delegates get the best out of our training. Also 10% discount for courses booked in house, please contact the Ouch Team for more details on our bespoke training. 0800 389 1314

5% Off Computers & Laptops at Chillblast

Dorset Chamber Members are welcome to 5% off any of our products at Chillblast. com. Chillblast are the UK’s most awarded PC manufacturer, based in Upton near Poole. We specialise in building affordable desktops and laptops for any application, backed by a 5-year warranty and a dedicated UK support team. Give us a call and find out how faster, modern computers can improve your business’s efficiency. Contact Jamie Fish, Head of Sales on 01202 068333

www.brightboxdesigns.co.uk

Reduced hourly rate for

GRAPHIC DESIGN BrightBox Designs is a subsidiary of Pulford Publicity which produces the Dorset Business Focus. BrightBox Designs has just re-designed its website and would like to offer chamber members a discount on the hourly rate for graphic design services. BrightBox Designs would like to add chamber members to its portfolio and work as an active chamber member to build its reputation by strengthening its community relationships with other members. Please call Louis Pulford, Creative Director on 01202 233441 to discuss your next creative project and find out how BrightBox Designs can assist.

DORSET BUSINESS FOCUS / NEWS

How to choose between candidates Two excellent candidates - but only one vacancy? Find out the key factors to use in your decision to decide who you should hire Sometimes during the recruitment process you may come across two candidates who tick all the right boxes, but you only have one position to fill. Trying to choose between candidates who have both impressed at the interview stage, and appear suitable on paper, can be difficult. So what exactly should you be looking for when choosing between two candidates? Experience While it may appear obvious that a candidate with more experience is more employable, sometimes two applicants will have similar levels. It is worth considering which candidate will provide more in the specific scenario of your company. One candidate may be more suited to the actual demands of the role (remember - desirable doesn't necessarily mean necessary); another may have experience in areas you may look to expand into in the future. Yet, don't write off the value of bringing in someone from an outside industry for a fresh perspective. Also ask yourself if you'd prefer a safe pair of hands – someone that can do the job already, but who may potentially get bored of it quickly; or someone who maybe has a bit less experience, but is ready for the next step up into this role. Who wants it more? Following on from this, how much the candidate wants the job is an important factor. It is important to determine whether they simply need a job or if the position you are potentially offering them is their ideal role. Someone who wants to work in your field, and for you specifically, could bring you a lasting tenure, whereas somebody looking for a stopgap position is more likely to move

on when something more suitable presents itself. Chemistry It is not only a potential candidate's skill set that should be taken into account during selection, but also their softer skills. A new employee with strong interpersonal skills who easily gels with you and your team will be able to start working to the best of their abilities and operating successfully within the team more quickly than others. A candidate should be gauged on their cultural fit to the company and their fit with those they will be working with and for. Moreover, someone who is predisposed to work as an individual may not be as effective in a team that tends to work closely together. Remember – you're probably going to have to get on with them every day, so liking them is also important. Connections If choosing between two potential candidates is still proving difficult, it can be useful to look at what else they bring to the table. A candidate with a strong client base or background with already established relationships and connections that will bolster your company could help to secure contracts that you otherwise may not have won. For more recruitment advice, visit www.reedglobal.com/blog

Yellows go green Yellow Buses has become greener after being recognised for its environmental management system. The Bournemouth-based company has attained British Standards Institution’s ISO 14001, which marks its commitment to being a cleaner, greener company. Driver Kevin Brolan went on a course to learn what was required to achieve the exacting standard. Phil Pannell, service delivery director at Yellow Buses, said: “It is not easy to gain the certificate. “We had to implement systems and then were assessed on what we had done. “The certification covers all waste management, from the oil and old steering fluid to general rubbish. “We have analysed what we do with our water, our gas, electricity and when we have 28

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the air conditioning turned on. “Yellow Buses are committed to being a greener company and our newer vehicles are much more environmentally friendly than those we have used in the past. “We will continue to improve and are already working towards further BSI standards.” www.yellowbuses.co.uk

New chef turning Marsham Court on its head The Marsham Court Hotel’s new head chef is enjoying putting a new spin on classic cuisine. Emil Donchev, 43, the former Head Chef of Bournemouth’s Queen’s Hotel and Sous Chef of the Marriott Meon Valley in Southampton, is only the third person to head up the kitchens of the Edwardian, 95-bed Marsham Court in Russell Cotes Road. The hotel has been in the same family for more than 30 years, and Emil says he is enjoying putting a ‘spin’ on some of guests’ traditional favourites. “It’s an exciting, new challenge and I have been given the opportunity to produce food that is trendy but still keeping in touch with the old classics,” he said. “I’m passionate about researching and implementing new dishes and techniques to stay in touch with current trends, and as a result my team and I have been creating new dishes for both the restaurant and bar – such as Goats Cheese, Caramelized Red Onion & Wild Mushroom Strudel and Duck, Orange & Caramelized Walnut Salad with a Citrus Dressing - and getting some fantastic feedback from our clients.” Keen cricketer Emil is a fan of fresh flavours - specifically salads and grilled foods with a Turkish, Greek, Italian and South African twist. “I’m definitely spicing things up here at the Marsham Court!” he said. The Marsham Court is close to completing a massive refurbishment project which has already created modern, new looks for its Solent Restaurant, new inter-connecting rooms, meeting and banquet spaces and most recently its Edwardian Terrace ballroom and outdoor pool area. Father-of-two Emil posed for pictures with his team at the Upside Down House in Bournemouth Triangle. He said: “The Marsham Court is unlike anywhere I have ever worked before. “I like the family feel and values of the hotel. There is also a rich history here, coupled with a modern twist - and a diverse clientele to go with it. “I‘m really enjoying the atmosphere, the people, team spirit and the fact that the family is investing in new facilities. And as I move forward I will also be working to build strong ties with the hotel’s other departments for a more fluent operation.” Emil’s Australian Senior Sous Chef Rowan Pyke is used to being ‘down under’. Father of one Rowan trained in Perth and previously worked alongside Emil at the Queen’s Hotel in Bournemouth. He said: “I was attracted to the Marsham Court by the look and variety of the food produced in the kitchen and the fact that I am given so much scope to be inventive.” The chef team is completed by Junior Sous Chef Chiara Fabiani who came to Bournemouth three years ago to work in hospitality after studying and training in her native Milan. Chiara has been sharing some of her Italian grandmother’s recipes with the chef team. She said: “I am really enjoying learning from Emil and hope that I can also leave a glimpse of my own creativity in every dish that I prepare. “It must be working because no one ever refuses a portion of my lasagne!” www.marshamcourthotel.co.uk

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DORSET BUSINESS FOCUS / NEW MEMBERS

Dorset Chamber of Commerce & Industry welcomes

OUR NEW MEMBERS

Dorset Blind Association 17 Bournemouth Road, Lower Parkstone, Poole, Dorset, BH14 0EF Contact 01202 712865 www.dorsetblind.org.uk Dorset Blind Association helps visually impaired people adjust to living with their sight loss, still feel their life has purpose and enable them to lead full, healthy and socially active lives in their community, lived as independently as they chose.

SG Financial Ltd 193 Sandbanks Road, Lilliput, Poole, Dorset, BH14 8EJ Contact 07775 710551 SG Financial advises innovative and growing companies on accessing grants, loans, equity and R&D Tax Credits. SG Financial also provides specialist transaction support to companies preparing for sale via business planning, financial forecast modelling, dataroom co-ordination and due diligence management.

All Build Developments 35 Albert Road, Ferndown, Dorset, BH22 9HD Contact 01202 070560 www.allbuilddevelopments.co.uk All Build Developments are a family run business based in Ferndown. Our core focus is residential extensions and loft conversions but we are also here to help you with all phases of construction or remodelling, architecture, design and maintenance.

Dorset Mental Health Forum 29 Durngate Street, Dorchester, Dorset, DT1 1JP Contact 01305 257172 www.dorsetmentalhealthforum.org.uk The Dorset Mental Health Forum is a local peer led charity. We exist to improve the lives of everyone affected by mental illness by promoting wellbeing and recovery. We believe in the effectiveness of partnership working in the design and provision of mental health services.

Aurora Boveridge College Cranborne, Wimborne, Dorset, BH21 5RT Contact 01725 551247 www.the-aurora-group.com/ boveridgecollege Aurora Boveridge College & School (The Aurora Group), provides specialist education for students with a range of diagnoses such as Anxiety, Mental Health or ASC. Our students follow academic or vocational pathways leading to employment, university and independent living.

SJT Accounts Ltd Flat 3, 460 Christchurch Road, Bournemouth, Dorset, BH1 4BA Contact: 07855 295280 We provide a professional, cost effective, reliable service to clients by being a contender in the small business market creating a professional working relationship. Fellow Member of AAT & Chairperson B&P Branch. Sage, XERO, Quickbooks, FreeAgent compliant. No business being too small for us

Lester Brunt Wealth Management Dickens House, 15 West Borough, Wimborne Minster, Dorset, BH21 1LT Contact 01202 695801 www.lesterbrunt.co.uk Lester Brunt Wealth Management has at its core a simple philosophy 'Always you & your family first'. In this way we have built a reputation for trustworthy and reliable advice. With a compliment of 40 skilled people we can guide you through the complexities of building and preserving your families wealth.

Raymond-Dance Business Solutions Limited 57 Norton Rd, Bournemouth, Dorset, BH9 2PY Contact: 07506 872231 www.raymond-dance.co.uk We help small businesses to grow through specialist business strategy, operational excellence, leadership coaching and start-up funding. We are an accredited member of the IBD Group, with over 200 independent UK members providing multi-discipline expertise across all industries.

July 2019 | Dorset Business Focus

The Holiday Inn Bournemouth 22 Bath Road, Bournemouth, Dorset, BH1 2NS Contact: 01202 291266 www.holidayinn.com The Holiday Inn® Bournemouth has plenty of car parking space and is located in the centre of Bournemouth, within easy walking distance to the sea front, town centre and Bournemouth International Centre. After a spectacular refurbishment, the hotel makes a convenient business venue with plenty of power & USB charging points, a contemporary wellequipped meeting room and free fast speed Wi-Fi.

Dorset Local Enterprise Partnership (LEP) 6th Floor, Poole House, Fern Barrow, Poole, Dorset BH12 5BB Contact: 01202 962719 www.dorsetlep.co.uk Dorset LEP is a private sectorled organisation that works in partnership with businesses, local government, education institutions and other industry and community organisations to drive economic growth across Dorset. Our priorities are to attract funding and investment, create jobs, support businesses, increase productivity and develop Dorset’s Local Industrial Strategy

Wessex Reserves Forces & Cadets Association Mount Street, Taunton, Somerset, TA1 3QE Contact: 01823 250110 www.wessex-rfca.org.uk Wessex Reserves Forces’ and Cadets’ Association (RFCA) is an independent, non-for-profit organisation dedicated to supporting and promoting 3,000 tri-service Reservists, 15,000 Cadets and 3,000 Cadet Force Adult Volunteers across the South West of England.

Liberty Private Care 34 Bargates, Christchurch, Dorset, BH23 1QL Contact: 01202 800494 www.libertyprivatecare.co.uk We provide high end concierge care to people in and away from their own homes, for example those with dementia, sensory impairments, brain injuries, specific conditions such as Multiple Sclerosis, strokes and those needing palliative and end of life care.

EnsureYou 14 Penny Court, Ringwood, Hampshire, BH24 1JH Contact: 01425 460651 www.ensureyou.co.uk If you don't think about business and personal insurance policies every day, it makes sense to talk to someone who does. Ensure You has one focus - protecting our clients and what matters to them. Our market knowledge is current, but our values are traditional.

Dorset Creative 2nd Floor, 8-10 Christchurch Road, Bournemouth, Dorset, BH1 3NA Contact: 01202 237899 www.dorsetcreative.com Dorset Creative is the leading immersive technology specialist in the South of the UK. Microsoft partnered and award winning, Dorset Creative create immersive technology and bespoke software solutions that bring dreams to reality, boosting client engagement, reducing operational costs and increasing revenue for their customers.

Established in 1949, our mission is to deliver first class business services and support to our members to help them to grow and prosper. The DCCI is accredited by the British Chambers of Commerce and provides a unique network with a local and nationally recognised voice. Get superior business support and engagement so you can grow, prosper and connect with a unique network of businesses.

To become a member visit: www.dorsetchamber.co.uk/join

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Bournemouth Coastal BID is delivered through Bournemouth Coastal BID Ltd. (Coastal BID), a not-for-profit company, limited by guarantee, with a board of directors elected from members of the Coastal BID Company. Paul Clarke, Chairman Coastal BID and General Manager Hallmark Bournemouth Hotels East Cliff and Carlton, became recently also appointed as Ambassador to Dorset Chamber of Commerce and Industry. Coastal BID celebrated earlier this year its move into new premises in the heart of Boscombe and is now approaching the mid of its second term 2017 – 2022 as a Business Improvement District (BID). The business plan is available online www.coastalbid.co.uk/businessplan The Coastal BID will raise the profile of the Bournemouth area as a year-round destination by highlighting the uniqueness and variety of the individual trading districts, to support local businesses. STRATEGIC OBJECTIVES • Increase the number of people visiting Bournemouth and persuade them to stay longer • Encourage people to explore our unique coastal districts • Improve and develop a distinctive experience in all locations within the Coastal BID area • Encourage the growth and development of businesses • Attract more spend and new investment into the coastal districts The Bournemouth Coastal BID represents 700 eligible businesses within the Coastal BID area. The budget for the current five year term 2017 – 2022 will be £2,526,400 BID levy, plus with their expertise of strong venture partnerships aims to lever voluntary contributions of £4,000,000. The total budget of £6,526,400 reflects ambitions within their coastal business communities for promotions, projects and plans including staging Christmas Tree Wonderland in partnership with BCP Council and Bournemouth Town Centre BID.

FUTURE HIGH STREET FUND

he Coastal BID encouraged BCP Council to submit an expression of interest with a strategic approach for funding to support the regeneration of Boscombe High Street. The Future High Street Fund has been created to renew and reshape high streets, improving experience, driving

growth and ensuring future sustainability. The government received in excess of 300 applications for a share of the £675 million Future High Street Fund. These applications, and further support, will be provided by a new body set up for this purpose known as The High Streets Task Force due 01 July 2019.

CHRISTMAS TREE WONDERLAND BOSCOMBE’S MOTORS BY THE SEA Motors By The Sea Festival will return to Boscombe with a roar Thurs 26 – Sun 29 September. Geared up motor enthusiasts and curious spectators will flock again to Motors by the Sea to view the eclectic mix of vehicles. The Sovereign Shopping Centre is dedicated to the “Cars of the Future”. Get involved! Call is open for dealership, traders and vehicle owners. Visit www.motorsbythesea. co.uk and secure your tickets for Thurs 26 Sep 19, three-course dinner with

table wines and key speakers at Hallmark Bournemouth Carlton Hotel.

The development of a simple concept around illuminated Christmas Trees from around the World set in the unique setting of a listed Victorian Garden in a coastal destination that’ through cost effective and innovative marketing, attracted footfall of 3.3 million over 6 weeks to Bournemouth Christmas Tree Wonderland, and created interest not only in the UK but as far afield as Dubai and Canada. This campaign saw 33 events and activities throughout the coastal village areas and became one of the biggest celebrations the South Coast has ever seen. Christmas Tree Wonderland returns this year from 15 November 2019 – get involved! There are still sponsorship opportunities available, for initial contact Coastal BID office@coastalbid.co.uk or call 01202 291200.

To find out more, or sign up to the newsletter, please contact the Coastal BID team on 01202 291 200 or email info@coastalbid.co.uk 32

July 2019 | Dorset Business Focus

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DORSET BUSINESS FOCUS / NEWS

Benefit-in-kind tax update is due “very soon” Using tech to improve customer experience The way we interact with our customers has changed significantly over recent years and will continue to evolve as we welcome technology such as 5G and all the innovations that go with it. Although it’s often exciting to have new software or devices to play with, deploying new tech in your organisation to improve customer experience should be approached carefully. Having said this, customer expectations are high, people have more choice, changing supplier is easy for your customer and the difference between keeping and losing them to a competitor could come down to a single customer services experience. With that in mind, what does the customer services experience look like in the coming years? Video conferencing and virtual meetings Face to face video communication will be commonplace and interactions will be increasingly lifelike. It’s entirely possible that a projection of your customer services rep or account manager could appear to be in the room with your customer, and could demonstrate Virtual Reality (VR) mockups. This will mean that if, for example, your customer wants to see how a project will look in-situ or how to maintain or fix a product, it can be done using a ‘Virtual’ Customer services or technical support agent. IM and social media Email will become a thing of the past – customer interactions via instant messenger (IM) and social media through platforms such as Slack and Microsoft Teams are already common and will continue to grow. Bots will be able to hold initial conversations with customers, ensuring their query is routed to the correct department and that all their details are taken correctly. This will mean more ‘human’ time can be used to fix real problems for customers. Self-service will grow exponentially We are already living in the age of self-service with the retail sector leading the way. Customers can now scan their own shopping using a smartphone as they go around some stores, and this isn’t limited to supermarkets, Boots, B&Q and other retailers are offering more ways for customers to pay, meaning their experience in store is smoother and quicker. We are likely to see a lot more of this in the next decade as the self-service revolution spreads into new sectors. Personalisation Customer services will be even more data-driven than they are now. Insights about your customers’ contact preferences, their history with your company, their previous purchases, buying habits, clothes size and favourite brands will be available. Software will use that information to create a bespoke customer experience for each customer, every time. Real-time updates for customers Customers are increasingly ethically aware and some want to know the origins of every component of a purchase they make, and may also want to be kept aware of the location, conditions and individual journey of a product as it makes its way to the customer. However, despite these developments, it is worth remembering that it will be a long time before technology will be a replacement for human interactions and that your people are often the ones that make the customer experience special for many – technology can just give them the tools to do their jobs in the best way they can. If you enjoyed this, you can read more of my articles here: www.auratechnology.com/blog more news online - www.dorsetchamber.co.uk/news

According to Phil Killingley, deputy head of the Office for Low Emission Vehicles (OLEV), the Treasury is poised to announce an update to benefit-in-kind company car tax. For fleet managers, and the employees who use them, this update couldn’t come soon enough. With rates only published until 2021, there is uncertainty over how WLTP figures will adjust tax for some of the most popular vehicles on the road. The reining company car champion in 2018 was the Ford Fiesta, but the Kia Sportage and Nissan Qashqai made appearances in the top 10 – solidifying the rise of Crossover SUV’s. 20 per cent BiK for a one litre Fiesta will cost the employee £72 per month, while a run-of-the-mill Qashqai will carry a monthly cost of £118. Under WLTP sums, most new vehicles saw a 20% increase in CO2 emissions compared to NEDC figures. This has penalised otherwise affordable vehicles and forced the hand of consumer and corporate. With fully-electric, hybrids and lowemission combustion engines now readily available and sweeping through the fleet market, the tax rate adjustments should make these vehicles more financially viable. Demand for BEV and PHEV cars have risen consistently over the last several years; the Tesla Model 3 made the most notable strides across the Channel, where it outsold all saloon alternatives in March 2019. Manufacturers from every corner of the globe are pushing the electric agenda, with the Mercedes EQC and Audi e-tron receiving critic acclaim. The impending announcement will undoubtedly make for good environmental news and is a step in the right direction for

low emission vehicle uptake, however, the feasibility of using an electric vehicle for daily business use is still a problem for some. Whether based in fact or fiction is another story. The UK has seen a five-fold increase in charging points since 2011, with a total of 13,000 public charging points, and businesses too have made use of the charger grant to install infrastructure at offices. Should businesses take this ‘perk’ one step further and subsidise ultra-lowemission vehicles, whether companyowned or not? For urban commuters, the introduction of ULEZ in London saw 28 per cent of drivers change vehicles to comply, and other cities across the UK are looking to develop Clean Air Zones in accordance with government targets. The positives for low-emission vehicles are certainly starting to outway the downsides, but with other countries making greater strides towards a fully low-emission national fleet, this could provide evidence that an acceleration will require considered buy-in and investment from both the public and private sector. For more information please contact www.creditplus.co.uk

Extra Ryanair flights from Bournemouth Airport Bournemouth Airport is flying high after landing a raft of extra flights from Ryanair Europe’s number one airline has released extra flights for the October half term to destinations including Faro, Girona, Malaga, Palma and Paphos. Additional flights for the Christmas period include Malaga and Krakow while an extra weekly flight to Las Palmas will take off from Saturday November 2 to March 28 inclusive. Its extended Bournemouth winter schedule also includes two further new routes – Dublin, four times weekly, and Prague, twice weekly. The extra flights earmarked for the October half term week and the Christmas period add up to 20,790 extra seats. Stephen Gill, Bournemouth Airport’s Managing Director, said the extra flights were “fantastic news.” He added: “Increasingly passengers are appreciating the convenience of flying from their local airport.

“We handled more than 690,000 passengers in 2018 but expect to see that figure increase by up to 20 per cent this year. “Our business plan is to double passenger numbers to 1.5 million within five years which we consider to be absolutely achievable. Extra flights, such as the ones announced by Ryanair, help us get ever closer to our target.” For more details about the extra flights go to www.ryanair.com

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DORSET BUSINESS FOCUS / NEWS

BG bring drama to dinner for Sir Ian McKellen Dorset’s leading event caterers, Beales Gourmet, have created a theatrical menu for a VIP dinner being hosted by Lighthouse, honouring the career of Sir Ian McKellen, and celebrating their close bond with him. Sir Ian is performing a one-man national tour, entitled: “Ian McKellen On Stage: With Tolkien, Shakespeare, Others and YOU!”, to celebrate his 80th birthday, and to raise money for theatrical organisations around the country. Twice nominated for the Oscar, and recipient of every major theatrical award in UK and US, Sir Ian McKellen is widely regarded as one of the world's finest actors. Managing Director of Beales Gourmet, Tony Beales, said: “We are honoured to have been asked to cater for this dinner in honour of one of Britain’s greatest stage and screen actors. We had a lot of fun putting this menu together – with plenty of references to Sir Ian’s varied career roles! We are also genuinely very proud to be supporting Bright Sparks tonight,

Six figure boost for arts & crafts business A bespoke arts and crafts business has received in excess of £100k cashback from the government via the research and development tax credits scheme, in just two years. Rob Sowden, innovation tax incentives specialist at Bournemouth-based Business Cash Enabler writes: “It is very satisfying to calculate that this business has received over £100k cashback over just a 2 year period via the government’s Research & Development (R&D) tax credits. They manufacture materials for the arts and crafts DIY market and this is not in a traditional sector that would be associated with R&D. This case highlights that a business in any sector that is involved in any form of unique innovation that incurs costs via the payroll or external labour, can benefit from this very generous scheme. “Many businesses have missed this incredible funding support from the government because they have tried to self-assess their eligibility or the opportunity may never have been raised by their accountant. It is not primarily an accounting workstream, it is about technology and overcoming uncertainty with a view to creating or appreciably improving a product or process. The claims provider I introduced this business to assigned a technical analyst to assess what the client does and to compile a robust report for submission to HMRC. The company’s accountant received copies of the reports and submitted them to HMRC with the resultant six figure cashback. That is not the end of it though, it is a year-on-year cashback opportunity. “My advice to businesses is, don’t try and guess if you are eligible, obtain a free eligibility assessment. Even if you have received benefit under the scheme, get it checked out as to whether you have received maximum entitlement as you can claim any shortfall for the past two years, but each year has a two-year deadline. The average claim last year was £53k as a guide.” Business Cash Enabler provides a free service to businesses to check eligibility for innovation tax incentives. www.businesscashenabler.co.uk 36

July 2019 | Dorset Business Focus

and helping Lighthouse change the lives of so many young people through this project.” Elspeth McBain, Chief Executive at Lighthouse, said: “With huge thanks to our friends at Beales Gourmet – our catering partner – for sponsoring this event, and for creating something truly special for the evening. We know that guests are in for a real treat! All proceeds from the event will directly support Bright Sparks – Lighthouse’s programme of activity aimed at developing the next generation of arts practitioners. Lighthouse is dedicated to securing the future of the arts in this region, and the support of Beales Gourmet will help them to go further, enabling and inspiring the talented people of this region to develop professionally in a wide range of roles across the arts sector.” For more information about Lighthouse, visit www.lighthousepoole.co.uk. For more about Beales Gourmet, visit www.bealesgourmet.com.

Another rewarding relationship, thanks to the DCCI A last-minute packaging requirement and an urgent request for help to the Dorset Chamber has led to a new and exciting relationship between Renewable Energy Solutions provider, Daylight Energy and local manufacturer, Nunet. Daylight Energy’s latest energy saving product, Redheat, has been drawing attention from the hospitality industry as a low energy heating solution for hotels rooms and social spaces. One such company that Daylight Energy have been working with is the Marriott Hotel group. After a recent meeting with the Marriott, the cluster director urgently requested a complete Redheat installation kit to present to their internal teams. With the equipment primed and ready, but just 10 days to create a custom package from nothing, Daylight Energy approached Steve Bulley at the Dorset Chamber to put us in contact with someone who could make this request a reality. Steve instantly put Daylight Energy in contact with Morgan Leadbitter, MD of Nunet based in Three Legged Cross. Sarah Levett, Marketing Manager, completed the graphics and worked with Morgan from Nunet to have the prototype packaging ready in time for the Marriott’s deadline; “Morgan replied instantly to the request from Steve and within 2 days David and I were in Morgan’s office thrashing out the design, materials, sizing and any other requirements. Morgan and his colleagues completed understood what we were looking for; plastic free and fully recyclable packaging to securely house a set of specialist equipment, that wouldn’t look

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out of place on the shelf of an Electrical Wholesaler. Morgan kept in communication with me throughout the project to reassure me and delivered the project on time, to our exact requirements! The whole team is absolutely thrilled with the result.” Nunet design and make binders, folder, boxes and wallets for hundreds of local and national companies, including Wyatt Homes, Dorset Chamber, Honda, BEET language Centre and Little Box of Crochet. On completion, Morgan commented “We are new members to the chamber and were excited to build this relationship with Daylight Energy. I am so proud of the Nunet team for stepping up and preparing such bespoke packaging on such a tight deadline. It’s also great to see companies looking for quality packaging that is much more environmentally sustainable, mixed with such a willingness to collaborate”. Both Daylight Energy and Nunet are looking forward to continuing this successful relationship and scaling up the packaging production as Redheat’s popularity continues to grow. To find out more about Redheat, please visit www.redheatsolutions.com, or to experience this specialist heating solution for yourself arrange a visit to the Daylight Energy office in Nuffield Industrial Estate by calling 01202 800135. To find out more about Nunet and the bespoke solutions they offer, visit https://www. nunetsolutions.co.uk/ or call 01202 821572 to speak to one of the team. @DorsetChamber

DORSET BUSINESS FOCUS / NEWS

Coleman Marine Insurance in conversation with exhibitors at the 5th Poole Harbour Boat Show

oleman Marine Insurance were once again exhibitors and sponsors at the 5th Poole Harbour Boat Show (PHBS), which took place from Friday 7th – Sunday 9th June. Interest in the Show has risen significantly year on year and this year all exhibitor berths in the marina and on the quayside were sold out with many first- time exhibitors at the Show. Tony Pauffley, Broking Manager, Yacht at Coleman Marine Insurance took time out to meet up and chat with many of the exhibitors attending the show. Tony advised, “Coleman Marine Insurance is delighted to be an event sponsor once again and we are thrilled to see that the Poole Harbour Boat Show is growing in both reputation and size. It was good to see so many new elements to the show this year. We have been heavily involved since it was created in 2014 and feel a part of its journey. We’re looking forward to continuing to be a part of its future success too.” Wave Boat UK showcasing innovation Robert Wilson, owner of Arba nautika & Wave Boat UK was at the PHBS for the second time. He advised, “It’s fantastic for business, we’ve achieved loads of solid leads and hopefully even some unexpected exposure on ITV Meridian! We’ve brought along the full range of Arba and some Wave boats too. We’ve launched the 656 Wake Model at the show. It’s powered with a 300 horse- power jet ski and has grabbed lots of attention from boat show visitors as it’s an extremely innovative and new way to power boats – it’s new to the UK market and very exciting!” ‘Achieving brand awareness and sales’ Will Eveleigh of Silver Boats, based in Christchurch, was also experiencing his second PHBS. He said, “It’s great to be back here. We’ve had a few clients seek us out and visit the stand to see the new cabin boats. The show sees the UK debut of the 8.2 metre Silver Raptor which sleeps 4. It’s also the only boat in the show to have a Suzuki 350 horse- power motor. We’ve had a UK debut on the 6 metre Silver Tiger which sleeps 2 and are also showing the aluminium hull 4.9 m Silver Fox. We’ve sold a Silver Tiger at the show to date, to a local buyer, and have a sea trial booked on the Silver Fox. We’ve achieved lots of quality leads. It’s very much about brand awareness for us here.”

The Big Harbour Clean Up and eco- friendly boat show. GoPladdle’s team of willing volunteers drove the ‘Big Harbour Clean Up’ which took place in May, in conjunction with the Poole Harbour Boat Show and ‘Surfers against sewage plastic free communities’. At the PHBS they were displaying just a very small portion of plastic waste that had been collected from just one weekend of the Big Harbour Clean up. GoPladdle founder, Rosie Bailey advised, “Over just one weekend of the beach clean- up we collected enough plastic rubbish and waste to fill 4 skips! Our display has instigated lots of conversations and interest from show visitors. It has been fantastic for awareness.”

Newfoundland working dogs – ‘a connection with Poole from the late 1700’s’ The Newfoundland working dogs were a welcome new addition to the PHBS and certainly drew the crowds. Members of the organization, New Forest Working Dogs said, “We are a training group and come together to teach the skills of life guarding and water rescue, using the Newfoundland and Leonberger dogs. It’s our first time at the PHBS. We are aiming to demonstrate the potential that these dogs can bring to the professional rescue services, such as the RNLI and coast guard. In the UK they are a much under used asset. We intend to educate and raise their profile.”

Educating and inspiring show visitors to ‘get on the water’ Tracy Lee is a volunteer at Poole Yacht Club and was on a busy stand that was created by local Poole harbour yacht clubs. Tracy advised, “The different boat clubs and their volunteers have come together as a joint collaborative venture to educate visitors to the show about sailing, water sports, share their passions for marine and inspire others to join them on the water. We are very well supported by the RYA and they have provided the stand and some marketing support, as well as hosting free ‘try a dinghy’ sailing sessions.”

RS Sailing Romsey based RS Sailing were brand new exhibitors at the PHBS and were showing their dinghies, keel boats and catamarans. George Purchon of UK retail sales advised, “Our CEO visited the show last year and felt that it was important that we became a part of it, so here we are! One of our drivers is participation and getting people in to the sport and on to the water. A lot of people here are in the early stages of their sailing journey. We are keen to get our brand known and recognised. We’re gaining lots of leads, having many conversations and making new friends. We have a range of differently priced products on display, to appeal to the beginner, through to the elite performer.”

Coleman Marine are the specialist Marine Division of Stackhouse Poland Group Limited, providing Insurance expertise and products across the marine insurance sector, from yachts to superyachts to marine business. Please call if you have a need of our Insurance expertise. Tel. 01202 647400 www.colemanmarine.co.uk 38

July 2019 | Dorset Business Focus

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DORSET BUSINESS FOCUS / NEWS

Poole Harbour Boat Show draws record crowds The 5th annual Poole Harbour Boat Show (PHBS), in association with Sunseeker, welcomed a record number of visitors from across the south and beyond. Event organisers are delighted with the continued success and growth of the event and reported thousands heading to the quayside and marina to enjoy the vast array of entertainment, boat displays and activities on offer over the weekend. Despite the heavy rain and high winds, which had threatened to spoil the popular event, visitors headed in their droves to Poole port and the sun did come out! The PHBS is run by Poole Harbour Commissioners (PHC) and has the proud boast of being the largest, FREE to attend boat show in the UK. The Boat Show’s ambitions and theme are to get people ‘on the water’, particularly young

people and this was certainly achieved. The show had something for everyone, including over 100 boats on the water, including tall ships, celebrity style yachts and motor cruises. There was an impressive line-up of ‘on-the water’ activities and workshops which included free taster sessions, allowing visitors to try their hand at paddle boarding, kayaking and dinghy sailing. Visitors were urged to ‘simply turn up and book a slot’. Poole Harbour Commissioners CEO Jim Stewart enthused, “This has been a hugely successful boat show. We have had lots of additional features this year which have proven to be very popular. We really feel that our mission to ‘get people on the water’ has been a success and attracted visitors to the show. The marine environment focus this year has also shown to be extremely popular and grabbed attention. We hear from marina exhibitors that boats have been sold and excellent sales leads achieved, which is excellent news. Over the weekend we welcomed the ‘Grand Circle Travel’ 7-star cruise ship, Corinthian, into the port. No doubt the cruise ship guests were thrilled to be part of the show.” The next Poole Harbour Boat Show will take place on 12th – 14th June 2020. www.pooleharbourboatshow.co.uk

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DORSET BUSINESS FOCUS / DORSET GATEWAY

AUB supports innovation with local industry

Alex Thomson AUB Modelmaking Student Final Project 2018, Now working at Ovik Crossway

Arts University Bournemouth (AUB) in collaboration with the European Regional Development Fund (ERDF) are delivering over £2 million investment to support Dorset businesses developing new products and services. The programme has three major strands. The £250,000 Innovation Voucher scheme provides Small and Medium Enterprises (SMEs), including sole traders and Community Interest Companies (CIC), with match-funded grants to recoup research and innovation costs. Companies can apply for up to £5,000 of their costs back. Access Vouchers enable 12 hours free access to AUB’s state of the art workshops for prototyping and testing, including 3 and 5 axis CNC milling, CNC routing and 3D SLS Additive Printing. Additionally, companies can get design support from AUB’s community of makers. AUB are also delivering a series of free workshops and lectures. These include; supporting start-ups new to product development with the design process, understanding how to get the best out of digital fabrication, skills-sharing with other Dorset makers, and inspirational lectures on everything from designing urban spaces for happiness to using bio-mimicry for sustainable design. Daniel Cox, AUB Knowledge Exchange Manager said ‘Dorset is an incredibly vibrant region with innovative companies who deliver all over the world. But most Dorset companies are microbusinesses and innovating can be expensive and risky. This

Aetha Design used access to the workshop and a match-funded grant to develop Totem, an innovative damping camera arm for attaching to vehicles to get steady action footage safely. Sophie Parsons MD said “It has been a real pleasure working with the team at AUB. The workshop capabilities are really inspiring and the match funding has helped us get our design idea off the ground. The process was fairly simple and really worthwhile. We would 100% recommend local companies getting in contact with their idea to see if the programme could be useful to them." Anyone interested in discussing their potential projects should contact Dan Cox and Lucy Devall on innovation@aub.ac.uk for an initial conversation.

It is important to AUB that we work closely with our industries and our local community and we’re really excited to be delivering this new programme programme supports companies that are taking those risks so they can grow sustainably. It is important to AUB that we work closely with our industries and our local community and we’re really excited to be delivering this new programme.’ AUB is one of the UK’s leading specialist art and design education providers with over 130 years’ experience supporting the creative industries and manufacturing and engineering sectors. Lucy Devall, AUB Innovation Officer said ‘We work with a diverse range of people. We’ve worked with film and animation companies creating new IP but we’ve also supported Internet of Things companies developing new sensors, companies prototyping new types of urban transport, designing in virtual reality and exploring sustainable packaging.’ 40

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DORSET BUSINESS FOCUS / EVENTS AND TRAINING

Dorset Chamber Events And Training Diary Date

Event

Time

Venue

Price (+VAT)

Sponsor

Networking Lunch

12.00pm – 14.30pm

Hermitage Hotel

Member £26.00, Non-member £36.00

Dorset Chamber dorsetchamber.co.uk

Yoga with the Dorset Chamber

08.00am-10.00am

Bournemouth & Poole College

Member £10.00, Non-member £12.00

Dorset Chamber dorsetchamber.co.uk

August Simply Networking

8.00am - 9.30am

Westover Jaguar Land Rover

Free Members Event

Westover Jaguar

County Connections Networking Lunch With Hampshire Chamber

12.00pm - 14.20pm

Rhinefield House

Member £25.00, Non-member £34.00

Wessex Heartbeat heartbeat.co.uk

Bournemouth Air Festival Networking Lunch

14.00pm - 17.00pm

Hallmark Hotel, Bournemouth Carlton

Member £37.50, Non-member £45.00

Dorset Chamber dorsetchamber.co.uk

Premier Networking Lunch

12.00pm – 14.30pm

Chewton Glen Hotel & Spa

Members £30.00, Non-members £45.00

A1 Insurance aoig.co.uk

Meet the Chamber

16.30pm – 18.15pm

The Lighthouse, Poole

Free

Dorset Chamber dorsetchamber.co.uk

July

Aug westovergroup.co.uk/jaguar/

Sept

For all event sponsorship opportunities, please contact Vicki Hailes on 01202 714802.

Members Training Academy Date

Event / Contact

Time

Venue

Price (+VAT)

Training Provider

LinkedIn Essentials - 08007 560811

10.00am – 13.00pm

The Enterprise Hub, 63 Darracott Road, Bournemouth, BH5 2AY

Free

GetSet for Growth

Go Green and Grow Your Dorset Business - 08007 560811

10.00am – 14.00pm

The Enterprise Hub, 63 Darracott Road, Bournemouth, BH5 2AY

Free

GetSet for Growth

#AskTheExpert: Build Your Marketing Strategy - 08007 560811

10.00am – 14.00pm

The Enterprise Hub, 63 Darracott Road, Bournemouth, BH5 2AY

Free

GetSet for Growth

July

Dorset Chamber Export Training Diary Date

Event

Time

Venue

Price (+VAT)

Sponsor

An Introduction to Export Operations

09.30am - 16.30pm

Dorset Chamber of Commerce & Industry

Members £281.25, Non-Members £375.00

Dorset Chamber dorsetchamber.co.uk

Preference and NonPreferential Origin

09.30am - 16.30pm

Dorset Chamber of Commerce & Industry

Members £281.25, Non-Members £375.00

Dorset Chamber dorsetchamber.co.uk

Customs Procedures, Preference & Rules of Origin

09.30am - 16.30pm

Dorset Chamber of Commerce & Industry

Members £281.25, Non-Members £375.00

Dorset Chamber dorsetchamber.co.uk

Workshop for online export documents

9.00am - 11.00am

Dorset Chamber of Commerce & Industry

Members £37.50, Non-Members £50.00

Dorset Chamber dorsetchamber.co.uk

Methods of Payment & Letters of Credit

09.30am - 16.30pm

Dorset Chamber of Commerce & Industry

Members £281.25, Non-Members £375.00

Dorset Chamber dorsetchamber.co.uk

Import Procedures & Documentation

09.30am - 16.30pm

Dorset Chamber of Commerce & Industry

Members £281.25, Non-Members £375.00

Dorset Chamber dorsetchamber.co.uk

The future of trade International business forum

08.30am - 10.30am

Dorset Chamber of Commerce & Industry

Members FREE, Non-Members £25.00

Dorset Chamber dorsetchamber.co.uk

Brexit Forum: Latest updates on EU trade

09.00am - 11.00am

Dorset Chamber of Commerce & Industry

Members FREE, Non-Members £25.00

Dorset Chamber dorsetchamber.co.uk

Introduction to International Trade

09.30am - 16.30pm

Dorset Chamber of Commerce & Industry

Members £281.25, Non-Members £375.00

Dorset Chamber dorsetchamber.co.uk

How to Complete Customs Declarations

09.30am - 16.30pm

Dorset Chamber of Commerce & Industry

Members £280.00, Non-Members £350.00

Dorset Chamber dorsetchamber.co.uk

July

Sept

For all export training sponsorship opportunities, please contact Rob Booth on 01202 714804 or Rob.Booth@dcci.co.uk more news online - www.dorsetchamber.co.uk/news

DORSET BUSINESS FOCUS / INTERNATIONAL TRADE

UK and Korea sign joint statement for trade continuity

John Anthony, managing director & Karen Blunden from CR Instruments

A Dorset business exporting to South Korea

Last month the UK and Korea signed a statement noting their agreement for a Free Trade Agreement that will allow business to keep trading freely after Brexit. International Trade Secretary Dr Liam Fox signed the joint statement in Seoul with Korean Minister of Trade Yoo Myung-Hee. This marks the end of formal trade discussions and the UK-Korea Free Trade Agreement will be subject to final checks before it is formally signed. The news has been welcomed by businesses including Diageo and Clifford Chance, who say it will help them to keep trading without disruption and continue increasing their presence in Korea. The agreement allows businesses to continue to trade on preferential terms with Korea. In 2018, around 99% of British exports to Korea were eligible to be exported tariff free. Trading on these terms rather than on World Trade Organization terms will deliver significant savings and help to safeguard British jobs. This will help to strengthen further the trading relationship between the UK and Korea, which was worth £14.6 billion last year and has increased by an average of 12% per year since the EU-Korea Free Trade agreement was signed in 2011. International Trade Secretary Dr Liam Fox MP said: The value of trade between the UK and Korea has more than doubled since the EU-Korea agreement was applied in 2011. Providing continuity in our trading relationship will allow businesses in the UK

and Korea to keep trading without any additional barriers, which will help us further increase trade in the years ahead. As we face growing global economic headwinds, our strong trading relationship will be crucial in driving economic growth and supporting jobs throughout the UK and Korea. Demand for British products in Korea continues to grow rapidly and exports have increased by an average of 18% per year since 2011. Some of the fastest growing exports include sales of British cars which increased by a third to £943m in 2018. Korea is one of the most significant markets covered by existing EU trade agreements and once the agreement is signed, the UK will have secured agreements with countries that account for 63% of trade currently covered by EU agreements for which the UK is seeking continuity. That has moved from 28% three months ago. Work is continuing intensively on remaining agreements. This is another significant achievement in the Government’s efforts to seek continuity for our existing EU trade agreements, providing certainty for business, consumers and investors. While in Korea, Dr Fox will also visit Samsung to discuss its research and development on 5G mobile technology.

Total trade between the UK and Korea was worth £14.6bn in 2018, up 4.1% since 2017. There were 6,900 British VATregistered businesses exporting goods to Korea in 2017, with 5,400 British businesses importing Korean goods to the UK.

What does the Free Trade Agreement mean for Dorset? The agreement goes further than any previous agreements in lifting trade barriers and was also the EU's first trade deal with an Asian country. During 2018, exports from the South West was in excess of 650m. Strong performing sectors include chemicals, manufactured goods, machinery and transport equipment. Dorset Chamber receives regular enquiries related to trade with South Korea, and specifically on the benefits of the Free Trade Agreement. “South Korea is an advanced, hi-tec economy, however the expertise found in many niche industries throughout Dorset are in high demand. Companies can take advantage of the FTA if the products meet specific ‘rules of origin’. The procedure involves reviewing supply chains at component level, and then seeking authorisation from HMRC. Once achieved, companies become ‘Approved Exporters’ and can export to South Korea with minimal paperwork and a reduction in import duty that benefits the customer. Brexit has created a challenging environment for companies trading overseas, but preparation and understanding the market requirements is key. Dorset Chamber offer advice and guidance for companies considering new markets, and has a busy schedule of events and training for the remainder of 2019”. Rob Booth, Head of International Trade, call Rob on 01202 714804 for ore information 42

July 2019 | Dorset Business Focus

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CR Instruments are a small local business, based in Christchurch who are looking to expand. Established 2013 they have spent six years building up a strong customer base while producing high-quality products for the food industry. They work in collaboration with key clients to assist in the development of their products in-order to stay competitive within their marketplace. Their biggest selling products include their 24cm & 30cm Bostwick Consistometers and Sieve Shakers, used in particle sizing of materials such as coffee, sugar, grains and seeds. What products are you selling to South Korea? Since the start of February 2019 we export our Bostwick Consistometer product – an instrument used to determine the consistency of viscous materials. It is most commonly used by (but not limited to) the food production industry. To date sales have exceeded £5,000, a figure which is growing each month. How was the business generated in South Korea? It all started following and enquiry we received from our website. What have been the most significant challenges to selling your goods to South Korea? For us it was our ability to achieve Approved Exporter Status, understanding trade tariff and commodity codes. Learning about customs procedures and compliance. What support have you benefitted from when selling to South Korea? Dorset Chamber’s advice and up-to-date training on International Trade has given us a lot of clarity and upskilled us to be able to explore this new market and to get things moving quickly. Exporting to South Korea is making a big impact on our business. What has been the biggest learning curve from your experience with the South Korean market and what advice could you offer other businesses looking to export here for the first time? The fastest and most productive route to fulfilling your exporting goals is to simply get in touch with Dorset Chamber and take advantage of all the export advice on offer. We really benefited from our engagement especially by attending the training sessions such as ‘Introduction to International Trade’ as it gives you practical advice on the steps you need to take to enter the International Environment as well as points to consider commercially. We also found it helpful to network with other local businesses that are embarking on the same processes. Nick Field from the Dept. for International Trade has also been a useful source of information for discussing routes into the export market. Exporting to South Korea has really opened our eyes what is possible. Of course, we are happy that our products fulfil a need in other territories and we will look to explore others going forward also. Now we are exporting there it is now a regular part of our business and we have the skills, knowledge and experience to continue to grow our business further.

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more news online - www.dorsetchamber.co.uk/news

DORSET BUSINESS FOCUS / NEWS

Condor Office Solutions celebrate 30th anniversary

REIDsteel flies flag for livery hangar Structural steel company John Reid & Sons Ltd (REIDsteel) has won a new contract for a major hangar at a South East airport. The Dorset-based firm is providing the design, fabrication and installation of steelwork and cladding for a replacement aircraft painting and livery facility, which will also be able to accommodate larger aircraft at Southend Airport. It is set to start on site in early July. The new hangar will be used by Satys Air Livery Ltd for its exterior sealing, painting, spraying and engineering services. REIDsteel will utilise its patented V-brace tied segmented ‘archspan’ design for the 43m clear span structure being built with main contractor AW Hardy. A W Hardy has been providing high quality construction services in Essex for over 60 years and says it is delighted to be working with REIDsteel on this important expansion of the Southend airport site and its facilities. This will be done in conjunction with its Essex based sister company W H Roads Civil Engineering, which has been involved in the ongoing redevelopment of the airport. It is 130-strong REIDsteel’s second project at the Essex airport, following its hangar extension for engineering firm Inflite Ltd in 2008. Jordan Laker, REIDsteel senior bid manager, said: “The aviation sector is growing rapidly in the UK and there is a corresponding demand for high-quality facilities to sustain this expansion. “The new hangar at Southend Airport will be able to accommodate larger aircraft and support the Airbus A321-NEO which is frequently used at the airport. “Although we now provide design, fabrication and installation services across a wide range of sectors in the UK and abroad, some our first structures a century ago were 44

July 2019 | Dorset Business Focus

hangars. “We have evolved with the sector and are delighted to be working on this new hangar and supporting the growth of aviation at Southend.” REIDsteel will erect about 110 tonnes of structural steelwork for the 23,000 sq ft structure to replace a previously fire-damaged building. Oswick Building Surveyors has also played a key role in the project from its inception. The UK has the largest aviation network in Europe and the third largest worldwide, according to the Department for Transport. It contributes £22 billion to the UK economy and supports more than 230,000 jobs. REIDsteel has also made bespoke hangars in such locations at Biggin Hill, Stansted, RNAS Culdrose in Cornwall, the Channel Islands, Prestwick, Manchester and Bournemouth as well as Dubai, Mongolia, Chile, Malta, Nigeria and Mauritania. REIDsteel – which celebrates its centenary this year – specialises in providing entire steel frame and building envelope solutions all under one roof. Thanks to its in-house capabilities and expertise, it is regularly contracted to design, manufacture and supply complete steel structures including the cladding, glazing, louvres and staircases for projects anywhere in the UK, Europe and across the world. They include bridges, hospitals, sports stadia, disaster resilient buildings, defensive structures, churches, schools, industrial & commercial buildings, warehouses and advanced aircraft hangars. Visit www.reidsteel.com for more details.

2019 is no ordinary year for the team here at Condor Office Solutions; it marks the 30th anniversary since we first moved in to the region and began supporting businesses throughout the county with Canon managed print services. Founded in Hampshire in 1987 by brothers, David & Mike Bayles, it didn’t take long for Condor to expand west into neighbouring Dorset; first establishing our customer base in the county in 1989. A combination of providing complex print solutions with the personal touch of a local business has led to rapid growth over the past 30 years. Our success in the region was also largely down to Rob King, with whom many Chamber members will no-doubt be well acquainted with, who oversaw our affairs in Dorset up until his retirement in 2018. Condor Managing Director, David Bayles, said: “Our time in Dorset has stretched over 3 decades and 2019 marks the anniversary of what has been a wonderful journey. I’d like to thank all our employees, customers and indeed the Chamber for helping us grow year-on-year.” Following Rob’s retirement last year, his son-in-law, Joe Gartshore has taken over the reins and now heads up our operations in Dorset. Having represented Condor in the area for 15 years, Joe is already well established in the region and is looking forward to growing the Condor name in Dorset as well as furthering our involvement with the Chamber. “Having lived & worked in Bournemouth for many years, I am extremely proud to be leading the Dorset division of Condor. Together with the rest of the team, we are looking forward to continuing our growth in the region and supporting businesses & schools in the area with managed print services.” Joe Gartshore, Condor Office Solutions Whilst many aspects of business have changed during our 30 years in the area, our commitment to working in Dorset and supporting local businesses has not. With a growing team of engineers stationed across the county, we are well positioned and looking forward to working with businesses in the Dorset region for another 30 years to come! www.condoroffice.co.uk

Motorcycle Trade Accessory and parts sales easier A Hampshire company that imports and distributes over 10,000 products for the motorcycle industry has invested to make life easier for its network of dealers and direct customers. Mark Richardson, Purchase Director at Bike It International Ltd, the Southampton based importer and distributor of motorcycle parts and accessories, makes no apologies for attempting to make life simpler for their international client base who need to order motorcycle equipment from their warehouse on the Nursling Industrial Estate. “We can claim that finding an item for any make of motorcycle is now possible in just 3 steps. Easy as 123 was our instruction to our web developers, KFA Connect. The feedback from our customer base has been very positive,” said Mark Richardson. A simple enough instruction for Ringwood based IT Software Solutions company, KFA Connect Ltd, but as Richard Austin, Business Development Director explains, the vast product range in a multitude of categories offered by Bike It would require much more than a 123 approach

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from their programmers to make online sales simple. “An eCommerce website must work seamlessly with other functions of a business including stock control, accounts and must be an adaptable, accessible marketing tool for the people who manage the business. A new website should replace an older version in a way that makes life easy as 123 for everyone involved, a less click, less hassle environment.” insists Richard. Bike It, the UK’s leading distributor of motorcycle parts and accessories, now employs 35 people and imports its own brand of clothing and accessories which contributes to its £8m turnover. For additional information visit www.kfa.co.uk or www.bikeittrade.com

(From left) Richard Austin with Mark Richardson.

@DorsetChamber

DORSET BUSINESS FOCUS / NEWS

Cornish Mutual reveals Dorset’s real food heroes Dorset’s farms and rural businesses are heading into the spotlight as part of a celebration of the people behind the South West’s produce. Cornish Mutual launched its Real Food Heroes campaign with Dorset-based TV chef Lesley Waters. The South West insurer is now sharing stories from some of its Members involved with food and drink production, from farms, large and small, to artisan producers and retailers. Dorset Farmers’ Markets, café and health food shop Feed the Soul and vegetable producer Bothen Hill are among the farms and businesses being profiled in videos and written features. Dorset Farmers’ Markets is helping to meet the county’s growing demand for local produce, by running a series of regular markets in towns, from Wimborne in the east to Bridport in the west. Dorset Farmers’ Markets has grown since it was established in 2004, and now has ambitions to expand further by attracting new stallholders, to offer an even more diverse range of local produce. Customers are guaranteed that whatever they buy will have been produced within 30 miles of the market. As a long-term insurer of Dorset Farmers’ Markets, Cornish Mutual has now committed to a three-year

sponsorship package with the organisation. The support will include marketing and brand development advice as well as helping Dorset Farmers’ Markets move towards sustainable packaging, which organisers hope will be another selling point, setting them apart from supermarkets. Situated just outside the village of Godmanstone, around five miles from Dorchester, Feed the Soul has earned a loyal local following and is also becoming a destination for people from further afield seeking out fresh, organic, plant-based food. Alongside the café area, the shop stocks fruit, vegetables and eggs from local suppliers as well as health food products. Run by brother and sister Nick and Alex Beer, it includes Feed the Soul’s own growing range of nut butters, granola, chocolates and fermented products. Chip and Anita De Greeff set up their business in 2001 and started growing asparagus four years later, beginning with around 200 crowns. Located on an undulating 30-acre site near Bridport, just a mile from the Jurassic Coast, Bothen Hill has become West Dorset’s largest organic vegetable grower. Although they produce a staggering 150 varieties of vegetables, it is asparagus which is arguably the De

Greeffs’ signature product. Being situated so near to the south coast means Bothen Hill can harvest asparagus early in the UK season, usually selling it from mid-April to June. Chip and Anita now dedicate around five acres of their site to asparagus, growing approximately 40,000 crowns. In a survey carried out by Cornish Mutual last Autumn, thirty-five percent of Dorset respondents to a survey of consumers across the South West said they now buy more locally produced food and drink than they did 12 months ago. And a third (33 per cent) said they were prepared to pay up to 10 per cent more for local produce. Support for local farmers and the taste of the produce were the main reasons people gave for choosing local food. Cornish Mutual Managing Director Alan Goddard said: “From Cheddar cheese to Portland lamb, Red Ruby

Devon beef to Cornish clotted cream, we think the South West makes some of the best food in the world. “Our survey suggests this is a view shared by people who live across the four counties where we work. It is fantastic to see that so many are choosing homegrown produce to support their local farmers. “Behind all of our wonderful local produce is a bunch of hardworking people and we are very proud that many of them are our Members. Whether they are growing or rearing it, producing, distributing or selling it, they are united in their passion for helping to create the very best food and drink. That is why we are putting the spotlight on the people behind our produce: the real food heroes.” Over the coming months, Cornish Mutual will be sharing stories from more of Dorset’s Real Food Heroes on www.cornishmutual.co.uk/realfood-heroes

Trethowans unveils growth

Trethowans has revealed impressive growth figures as it continues to cement its reputation as the region’s leading law firm. The firm has seen revenue increase by a huge 60 per cent since 2015, with its annual gross revenue currently standing at £17.6m. Its workforce has also doubled in that time, with 242 staff now working across Bournemouth, Poole, Southampton, Salisbury, Winchester and London. Managing partner Chris Whiteley says it’s just the start, with more growth set to come in the next two years as its newest offices start to bear the fruits of their investments. He said: “The launch of our Bournemouth and Winchester offices has undoubtedly contributed to our strong financial footing but actually a lot of the growth is yet to come. We’ve invested heavily in launching those offices and, importantly, getting the best teams in place. Now we’re there and we’re ready to really make the most of these new markets.” The Bournemouth office has expanded rapidly since its launch just over a year ago. It has gone from a standing start to a team of 12 staff, providing a range of legal services for commercial and private clients. It has become a honeypot for talent, attracting several high-profile partners and, in turn, scores of new clients who want to work with the very more news online - www.dorsetchamber.co.uk/news

best lawyers. Major household names in banking, retailers and blue-chip firms are just some of the companies Trethowans now counts among its client base. The firm’s appointment of Guy Morgan, well-known and respected Commercial Property Partner in the Bournemouth area, is another recent coup and likely to attract more clients. Chris Whiteley says he’s seeing the talent ‘honeypot effect’ reflected across Trethowans’ other offices in the region. “Our culture and our financial prudence are what attracts people to us. We have a reputation as a good employer that’s big enough to be exciting but not so big that we’ve lost our family ethos. People feel a part of something with us. Our reputation for having a solid financial standing is also a big factor. “A few months ago, we offered all of our trainees permanent positions from September. It says a lot about our confidence for the future and level of incoming work that we’re able to guarantee them jobs so far ahead.” Looking to the future, Chris says that Trethowans has its sights firmly set on further growth. “Becoming a £20m firm within the next few years is absolutely what we aspire to,” he said. “We aim to maintain our profitability, be highly respected and

the number one law firm that people want to work for. In a sense we’re already there, but it’s a case of taking it to the next level.” With the building blocks in place, Trethowans has no plans to open offices in further locations in the next few years. Instead it will focus on growing its existing teams, particularly in Bournemouth and Winchester where the rising number of employees could well see Trethowans outgrow its existing offices. In Winchester, Trethowans is already close to outgrowing its new office in Southgate Street, which opened just a year ago. It’s now home to a team of experts in private client legal matters, including family law, residential property, wills, probate and more. Chris said: “Part of our success is that we deal with lots of different areas of law. Across the board we offer a mix of private client and corporate legal services and our reputation for being the best is what keeps our loyal client base with us as we continue to grow.” To find out more about Trethowans visit www.trethowans.com 45

DORSET BUSINESS FOCUS / NEWS

Marketing your destination in 2019

by Emma Glazier, Global Head of Social Media at Crowd The last few years have seen a revolution in destination marketing. A shift towards highlighting inspirational activities has leveraged social media use in providing opportunities to elevate the value of personal brands amongst family, friends and connections. More than ever, marketing needs to attract and engage people across existing and new platforms with a dynamic and cohesive message which puts the customer at the heart of the campaign. Digital is no longer a channel, but a way of life and successful brands are leveraging technology to create rich, immersive experiences to engage and inspire audiences. Content Marketing Tactics It’s no secret that most travellers rely on multiple sources of information during their buying journey, from the moment they begin considering a destination right up to when they book travel and accommodation. We no longer live in a two-dimensional ‘brochure-like’ world. Destinations must adapt and embrace new media and technology and take a brand like approach. TripAdvisor and Reviews TripAdvisor is the number one destination site for travellers looking for 5-star experiences, and so leveraging this user-generated (and therefore highly trusted) data is essential. Integrating this data on

owned platforms should prevent the need for visitors to double check activities and destinations on the main TripAdvisor site and keep them on your site. Social Media Platforms such as Facebook and Instagram are constantly innovating their content formats, most recently by introducing 3D photography on Facebook, to keep users engaged. While Facebook mixes native content from users and traditional banner ads from brands, Instagram is still able to offer a strong organic opportunity for DMOs and drive discoverability of content using hashtags. Instagram is the most visual of social channels, and with an emphasis on inspiration and exploration provides a perfect opportunity for DMOs to latch on to. Bloggers, Vloggers and Social Influencers Another key way that DMOs promote their brands is through teaming up with influencers. Traditionally, DMOs and influencers have often worked together on an ad-hoc basis, in which bloggers or others with large followings request free stays or press

trips in return for coverage on their blogs and social media channels. This landscape has also changed with the emergence of the ‘microinfluencer’ and many brands are now harnessing the value of a smaller, but highly engaged community, as well as reducing the investment entry point for influencer partnerships. DMOs should consider influencers as both an expert content creator for their target audience as well as a powerful media channel. Video and Virtual Reality Both video and virtual reality (VR) are instrumental in content marketing across industries. There is no better way to market your destination than through video. Video is expected to continue dominating web traffic in the years to come, and savvy DMOs are investing heavily in the medium to drive brand awareness. Video also provides one of the highest content marketing ROIs, a trend that will likely continue, especially as social media becomes more visually driven (as illustrated through the success of 360 videos and Instagram Stories). Personalisation DMOs are constantly looking at new ways of using technology to provide site visitors with an engaging and memorable experience. Platforms such as Sitecore are packed with powerful personalisation features and automated marketing, which can be the difference-maker in customer engagement. The concept of building separate landing pages for each user group or scenario is now a dated concept. Personalisation techniques allow pages to be created in real time, based on the knowledge held on the user or audience segment. Every interaction is collected and stored,

ready to help influence the type of content that should be surfaced to them, based on their interests and browsing history. Summary Building on the trends of inspiration and individual social brand building, being able to leverage the work already being done by advocates, locals and reviewers will be key to creating effective and engaging destination marketing. Rich and immersive content formats will continue to be key to creating engagement, both off and on-site with virtual reality and panoramas gaining more traction as the technology becomes more widespread and more cost-effective to produce. Your website needs to act as the destination for all marketing activity, so it needs to be fast, easy to use and flexible enough to utilise content whether created internally or by a community of content providers and influencers. Personalisation adds an extra layer of intelligence to ensure an engaging and tailored experience with the added benefits of providing data about website visitors and their needs. www.thisiscrowd.com

Logik are a carbon neutral Commercial mover of company and proud of it! the year 2019 announced Thinking differently and using the very latest smart technology can reduce your carbon emissions and really make a difference. I4 years ago Logik Copying Systems Ltd decided to make a difference and started looking at how new technology would impact on how we all share, photocopy, store and print our information so that we could be more efficient and reduce our carbon footprint! In 2018 Logik announced the installation of the first hybrid monochrome multifunctional printer using Toshiba’s unique erasable toner. By combining conventional printing with erasable printing, regular paper can be re-used and consumption reduced significantly. Rob Cullen Managing Director of Logik says “with the increase of environmental awareness I truly believe that in today’s world every business has to operate efficiently, economically and ecologically if they want to be successful, pressure on every organisations budget has never been higher and it is not always easy to ensure every penny is spent efficiently with minimum waste.” Logik Copying Systems Ltd established in 1994 are main dealers for the full range of Toshiba multifunctional photocopiers and print management software such as PaperCut MF and Toshiba Fleet Manager. Logik can show you how to reduce costs, improve productivity and help your company become greener.

Maidmans Moving and Storage of Poole, are pleased to announce, they are runners up in the British Association of Removers (BAR) Commercial Mover of the Year 2019 competition This prestigious award is open to all BAR Commercial Movers Group companies in the UK of which there are over 55 members. Maidmans have been finalist on 5 previous occasions. The judges based their decision on confidential interviews they held, directly with Maidmans customers from the past 12 months, for their honest and frank feedback and based upon their comments, marks are awarded. The company with the highest mark wins. Although we are disappointed that on this occasion it was not Maidmans, finishing in the top three is a reflection on every member of the Maidmans team who strive to ensure that with every removal, the customer receives the same first-class service, from initial contact, the move and beyond. Maidmans have been trading for over 40 years, regularly carrying out moves time after time for the same customers. For more information on Office or Factory Moves, Project & Move Management, Space Planning, Filing Audits. Filing Relocation, Furniture Audits, IT Relocation, Laboratory Moves, Library Relocation or Crate Hire & Control.

For a free print audit or just friendly advice please phone 01202 873366.

www.maidmans.com

July 2019 | Dorset Business Focus

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DORSET BUSINESS FOCUS / NEWS

DCFA continue to improve learning opportunities for Dorset’s football community The Dorset County Football Association has unveiled a new purpose-built learning environment, enabling the DCFA to deliver a greater provision for coaching and development training at their Headquarters in Poole. The new building development at The Specsavers County Ground follows on from the installation of the 3G AstroTurf pitch and a series of ground improvements. Completing the development of a first class learning environment on and off the pitch. This highlights the continuing success of the DCFA and growth of all forms of football throughout the County. Chief Executive Sue Hough MBE stated, “It’s with great pride that we have been able to provide a learning space that is accessible for all. Our aim is to ensure that the space is in continuous use: maximising the learning opportunities for players, coaches, referees

and support roles, regardless of their age, genders or level of ability.” The DCFA has national targets set by the Football Association to increase the numbers of participation in football, coaches and referees: which the DCFA is extremely positive about achieving. This follows on from an outstanding national review of the DCFA’s safeguarding and reporting procedures. Ensuring a high level of protection for all individuals that are involved in football within the Dorset county area. The training complex will also be used by other clubs, coaching companies and available for private hire. The facilities are accessible to all, wheelchair accessible with “no step access”. The centre includes toilet facilities, a dedicated kitchen and car parking. To find out more about the Dorset County Football Association visit www.dorsetfa.com/

Dolphin Shopping Centre commemorates 50th anniversary with two-day fashion event The Dolphin Shopping Centre in Poole hosted an extraordinary fashion event, ‘Fashion in Time,’ on Saturday June 1 and Sunday June 2, to reflect on how fashion has evolved throughout the centre’s 50 year history. Over the course of the weekend, shoppers enjoyed visiting the Stylist Zone, as well as being given free sample goodie bags from The Fragrance Shop and The Perfume Shop. The Stylist Zone hosted dedicated style talks and models representing clothes from fashion retailers. Stylists delivered talks about summer workwear, casual daywear, hitting the beach in style and best dress for weddings and leading local bloggers, Rosemary Helen (Rosemary Helen XO) and Emma Longden (Even Angels Fall) hosted workshops to celebrate ‘Fashion in Time’. Beauty blogger Rosemary hosted a workshop in collaboration with The Body Shop to demonstrate that everybody can follow a skincare routine to suit their budget and time constraints. Lifestyle blogger Emma, co-ordinator of the Bournemouth Blogger Network, hosted a workshop about dressing for summer with casual daywear attire. On both days, shoppers were treated to a pop-up Beauty Zone igloo, which provided complimentary mini manicures and skincare advice from Bhavi Beauty, Boots and The Body Shop. There was also a social photo booth at the event and live entertainment from DJs, as well as a timeline and mood board to show how iconic fashion styles and trends have evolved over the years. John Grinnell, centre manager at the Dolphin Shopping Centre, commented: “Our two-day fashion event was a huge success and we’re so grateful to all the retailers, stylists and bloggers that came together to celebrate our 50th anniversary. There was a great vibe at the event and passers-by were very happy to receive their free style advice. “Achieving this milestone is certainly something to be celebrated by the town, so keep an eye on our social media pages for further announcements.” The Dolphin Shopping Centre’s 50th anniversary is officially July 2019, having opened its doors on July 1 1969. The Dolphin was known for the first two decades as The Arndale Centre, before a newly refurbished centre opened in 1989 under its new name, the Dolphin Shopping Centre.

New club for future leaders launched in Dorset A new networking group aimed at the next generation of leaders has been launched in Dorset. Nearly 50 people attended the first meeting of the Ellis Jones Future Leaders Breakfast Club, held at Bournemouth’s Cosy Club. The club – believed to be the first of its kind in Dorset - is the brainchild of Abi Sinden, a business services solicitor with Ellis Jones. It is specifically for junior and mid level staff, providing the opportunity to network as well as receive training on ‘soft skills’ such as selling and customer service. Astrid Davies, of Astrid Davies Consulting, was guest speaker at the first event with her talk covering time management and prioritisation. “We were very pleased with the turnout which far exceeded our expectations. The club has got off to an excellent start,” said Abi. She added: “We were keen to not just attract professionals such as lawyers and accountants but also a wider mix of people. We had estate agents, owner managed businesses, financial planners and insurers among others. “Our next event will be on July 11 but we’ll have to find a new venue as we attracted so many people. We plan to hold bi-monthly breakfasts and hope that attendees will also be keen to participate in evening social events as well.” Maria Redman, a dispute resolution solicitor with Ellis Jones, assisted Abi with the club together with members of the law firm’s marketing team. Nigel Smith, Ellis Jones’ Managing Partner, said: “We’re very keen to develop junior and mid level staff as they’re the leaders of the future. “It was an excellent initiative by Abi and we were very happy as a firm to sponsor the first meeting. The impressive response demonstrates how there is an obvious demand for this type of event.” www.ellisjones.co.uk

For more information about the Dolphin Shopping Centre, visit www.dolphinshoppingcentre.co.uk more news online - www.dorsetchamber.co.uk/news

DORSET BUSINESS FOCUS / NEWS

Double awards Allotment holders boost for property thank Eco after tax specialists compost donation An expanding firm of property taxation specialists has gained more national recognition.

E3 Consulting, a stalwart member of the DCCI, has been shortlisted in the prestigious Accounting Excellence Awards 2019. The independent firm has been named as one of just five finalists in the Specialist Team of the Year category. This follows E3 Consulting also being selected as a finalist earlier in March in the Best Independent Tax Consultancy Firm category at the Tolley’s Taxation Awards 2019. E3 Consulting Managing Director Alun Oliver said: “I am incredibly proud that our team has been selected as one of the absolute best in the industry twice in such a short period of time. “It is testament to our dedicated and skilled team of property tax experts – drawn from surveying, finance, taxation, construction and law backgrounds and offering an exceptional blend of skills – who work tirelessly on behalf of our clients that we should be acknowledged in this way. “Our multidisciplinary backgrounds enable us to demonstrate a superior understanding of the issues faced in any property tax assignment – combining our fundamental property and construction skills with the relevant tax knowledge to ensure our clients optimise their tax position and save money. Mr Oliver, who co-founded E3 Consulting in 2003 with his wife Nicky, added: “We work nationally out of our Southampton and London offices and awards such as these emphasise our dedication to delivering client excellence, as well as being a great boost for team morale.” E3 Consulting recently concluded a year of celebrations for the firm’s 15thanniversary by revealing that the firm has so far generated more than £185 million of tax savings for clients while advising on £2.1 billion of project expenditures. Now in their ninth year, the Accounting Excellence Awards recognise brilliance and innovation across the British accounting profession. The awards are run by AccountingWEB, the largest independent online community for accounting, finance and tax professionals in the UK. The winners will be announced at a celebratory black tie awards event on Thursday September 12 at The Brewery venue in the City of London, hosted by Canadian comedian Katherine Ryan and popular TV announcer Alan Dedicoat. E3 Consulting advises on projects across the UK from both its Southampton and London offices, working with property investors, developers, owner occupiers and private family offices or investors to mitigate their tax through property tax allowances or other incentives, exemptions or reliefs. The firm hosts regular seminars for business owners, decision-makers, entrepreneurs, investors and professionals. More details from http://www.e3consulting.co.uk 48

July 2019 | Dorset Business Focus

A Dorset recycling company has been thanked for its ‘incredible generosity’ after donating 75 tonnes of compost to an allotment project. Eco Sustainable Solutions arranged for its Eco Mix compost to be delivered to the community allotment holders association at Kingston Lacy. The association rent their plots through the National Trust’s Growing Spaces project. Just under 120 allotments were created by the National Trust eight years ago following the culmination of two years work by the estate’s gardening team. The allotments were originally sited between the formal gardens and Home Farm in an area formerly used as the kitchen garden. They have now been moved to a neighbouring area in preparation for the full restoration of the kitchen garden. The five-acre kitchen garden was built in 1880 by Walter Bankes and became so renowned that Queen Victoria sent her gardeners to Kingston Lacy to learn their craft. The neighbouring allotments are used by members of the local community as well as school, community groups and individuals referred through housing associations. They were created by the National Trust as part of an initiative to get more people outdoors and growing their own food. In the late 1940s there were 1.4 million allotments but that figure is now believed to have shrunk to around 330,000. According to The National Allotment Society at least a further 90,000 plots are needed to meet the current demand. Trevor Muddimer, National Trust volunteer and Growing Spaces Coordinator at Kingston Lacy, said: “Eco has really done us proud and we’re very grateful for their incredible generosity.” Peter Hardy, Eco’s Commercial Director, said: “We’re only too happy to support initiatives such as Growing Spaces. It’s a great scheme and we wish the allotment holders every success for the future.” Founded in 1994, Eco employs 41 people and has an annual turnover of £12 million. The company annually processes 250,000 tonnes of material at its Parley site, the UK’s leading purpose-built site for organics recycling and renewable energy. End products include enriched topsoil, compost and woodchip. The business currently handles 300,000 tonnes of organic material each year across four facilities, including its highly successful anaerobic digestion (AD) plant at Piddlehinton near Dorchester. Eco has held the contract with Dorset Waste Partnership to handle the county’s food, wood and green waste since 2008. www.thisiseco.co.uk /company/dorset-chamber/

Good design is good business In a world where presentation is important to how your potential customers view you, you would be wise to invest in good design. How many times have you come across websites, or business cards where the company / individual has had a family member or friend ‘throw it together’ for free? Some do a good job. Others with a little knowledge or no design ‘eye’ can create something that looks untidy and may even have basic errors in it, giving the impression that the business has a ‘don’t care’ attitude. This will be a concern for a prospective client or customer who is passionate about their own self image and will affect where they choose to place their business. Louis Pulford owner of BrightBox Designs says, “In the business world, first impressions take seconds and a good design will reinforce quality, conviction and your overall professional image. You may be highly skilled and the best at what you do, but if your image is flawed, you could be overlooked. Whether we like it or not, image is very important in this day and age. As a designer myself, I can talk from experience and lots of people ask for favours, they will want me to cut corners on design to get the job done as cheaply as possible.” Louis added “It is important to understand that undervaluing a creative partner will essentially deflate their expressive skill and motivation and stifle their ability to produce to their highest potential. Do not confuse this with telling a designer you do not like a design, it is far easier to reach your goal giving the designer a clear understanding of what you do and do not like. Communication is vital, working together and being a part of the creative process is paramount, understanding each other and building a working relationship is profound." The industry advice is when choosing a creative designer, find someone you feel comfortable with – all designers are different – look around, sit down with designers face-to-face and see how you pair up and find out if you can work with each other. “Ultimately, choose a designer you feel you can build a relationship with, as they will be more passionate about your business. Don’t always seek the cheapest quote… set out to find individuals who will help build and benefit your business." Louis added. For more info on BrightBox Designs click www.brightboxdesigns.co.uk.

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DORSET BUSINESS FOCUS / NEWS

Business traveller wellbeing Traveller mental health Those of us that don’t travel for business may think that it’s a walk in the park to be travelling all over the world for your job. Nice hotels, exotic food, entertainment and new experiences on tap. Wow! It’s like a holiday you get paid for, right? Wrong. In our experience our clients who are world travellers have an enormous responsibility on their shoulders, maximising their time whilst away, travelling over different time zones and coping with jet lag whilst forging the latest deal is not so easy. Coping with the stress of productivity whilst away can be hard, coping with the stress and pressure of leaving loved ones behind doesn’t help much either. Of course, travel isn’t always world over. We manage travel for clients who in some cases never leave the UK, but the pressure is still there – deadlines to meet, transport to catch, productivity to maintain and families who’d rather have you at home. All of this can add up to a progressive feeling of pressure, and employers are increasingly understanding of the impact of this pressure on the traveller, and taking steps to compensate. Bleisure trips are on the increase appealing to all genres, a way of extending your business trips to take in the sights, especially useful for those who don’t get a great deal of paid time off. There are some key contributing factors to a business traveller's mental health and wellbeing; Nutrition A balanced diet is essential to maintain a healthy body, we all know that right? But, it’s hard in reality to stick to a healthy eating plan when you are perhaps expected to entertain day after day, or the only time you have to eat is a sandwich grabbed between meetings or fast food eaten on the run! Our top tip – start your day with a healthy power breakfast at the hotel, if you don’t know when you’re going to eat again for the day, this will set you up for the day. Alternatively, if your schedule includes a 3 course lunch and dinner, take the light option at breakfast and pace yourself through your day. Nobody wants to offend their host, but choose a light option where you can, try not to clear your plate and think about substituting meat for fish or a veggie option to keep things light. Avoid caffeine based drinks and keep hydrated with plenty of water. Nice to relax with a glass of wine or a beer but try to avoid excess (and that groggy head in the morning!). Sleep Long haul travel can take its toll on both sides of the journey. Business 50

July 2019 | Dorset Business Focus

travellers are often expected to hit the ground running when they arrive in their destination, with little time to catch up with sleep and rebalance their wake/sleep patterns. Long haul travel west to east is often more difficult to cope with than the other way around, taking up to 6 days to settle into a new routine. Our top tip – plan your schedule being mindful of your sleep impact if travelling long haul. Our favourites are these: choose flights that arrive in the early evening local time, so that you can aim to sleep around 10.00 p.m. prepare for a long flight eastward, by getting up and going to bed early for several days before, and for a westward flight, get up and go to bed later change your watch to the destination time zone as soon as you board the plane Exercise Essential for the business traveller to keep up with fitness routines whilst they’re away. A healthy body and a healthy mind go hand in hand. In practice more difficult to do when schedules are tight and catching up on sleep isn’t the week’s priority. Our top tip - Most business hotels have fitness suites for guest’s benefit, use these wherever possible to get some exercise whilst away on business. Remember to pack some suitable clothes and if there’s a swimming pool, make good use of it. Swimming is great exercise and can help come people feel more relaxed. Walking is something you can do indoors or out and requires no equipment. Walk the airport or walk the hotel or conference centre halls. Walk to your meetings. Take the stairs. Or take your walk outdoors to check out local parks and trails. Ask the hotel staff about safe nearby routes for walking or running. In summary, it often falls to the travel manager to think about the person they’re organising travel for, in terms of their wellbeing. Wellbeing is usually the domain of the HR department, but we increasingly find that travel managers are conscientiously trying to make a difference. We can help too, by tailoring travel arrangements to suit the individual with our totally personal and tailored service. Every client is different and has specific needs and requirements and we just love the nitty gritty of meeting and exceeding them where we can. Try us, you might just feel better about it! Katharine Cleall from Travel Counsellors for Business, 01202 802166.

The Marketing Rebel Alliance Strikes Back!

An “evil empire” of digital platforms is making it harder for small and medium-sized companies to find new business, warn marketing experts. B2B marketing agency Intergage has launched a Marketing Rebel Alliance to help SMEs cope with the onslaught of challenges from: Google Search – zero-click searches have risen by 30 per cent in two years… so companies’ websites get fewer visitors (56 per cent of mobile searches do not result in a click to a website) • Google Ads – return on investment is trending towards zero because of changes by Google and increased competition on important keywords • Facebook – organic reach for Business Pages has plunged to just 0.09 per cent (median average), so firms’ posts are barely getting seen unless they advertise • Twitter – the average engagement rate per post is now just 0.048 per cent (median average). • Dorset-based Intergage hosted a Star Wars-themed seminar – ‘Nerd Wars’ – to help companies cope with the changes. More than 70 business leaders attended the event at the Italian Villa, Canford Cliffs. Intergage managing director Paul Tansey said: “Once Google was an idealistic business run by two gifted young entrepreneurs. Its motto was ‘Don’t Be Evil’. We all trusted. Now Google is a global corporate empire and that motto is nowhere to be seen. “Facebook encouraged companies to start business pages so they could have helpful and meaningful conversations with their customers and prospects – now it has faded those conversations to mere whispers. “And it’s not just Google and Facebook. Changes to other digital major platforms are also squeezing small firms. “Consequently, more firms now feel their commercial futures are being dictated by an ‘evil empire’ that has too much power. “It’s time for us all to take a stand. Let’s fight back by exploring new, better and more human ways of doing business – ways that truly delight the end users,” he added. Intergage’s speakers at the seminar were Mike Finn, Nicki Cluley, Steve Caple, Alex Turrell and Roan Fair. They outlined solutions including: • embracing changes in buyer behaviour and upholding the highest ethical standards – “the most human company wins” • replacing the traditional marketing funnel model with a ‘flywheel’ that encourages delighted customers to review, refer and recommend firms to prospects • improving advertising by using remarketing correctly – targeting people who know and trust you with the right message at the right point in their buyer’s journey • profiling customers with buyer personas, understanding their decisionmaking patterns, using behavioural targeting • aligning values with potential customers, forging trust, demonstrating your passion for what matters most to them, becoming part of their community, showing you care • using multi-channel campaigns that offer more points of contact – including traditional marketing methods such as press and PR, sponsorship, promotions and events • building relationships – becoming the most recommended in your space, creating advocates, building brand loyalty, creating great experiences, creating a dialogue. Guest speakers were: • marketing automation specialist Kenda Macdonald of Automation Ninjas (and author of Hack The Buyer Brain) on buyer psychology • digital and behavioural transformation consultant Alan Coote of Monogram Media. Intergage business development director Nicki Cluley, who compered the event, said: “We wanted this to be a really fun but informative event. “We hope that people left with plenty of great ideas that they can implement in their own businesses. “The feedback we’ve had is so good that we may make this an annual event,” she added. Join the Marketing Rebel Alliance! For more information, contact Intergage managing director Paul Tansey, 01202 684009, www.intergage.co.uk

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Driven

Nissan Juke Bose Personal Edition 1.6d. Finished in Artic White.

Siobhan Birtwistle - Administrative Assistant for Membership & Events

aving spent a weekend with the new Nissan Juke, it became clear to me its looks are certainly an acquired taste. My 6-year-old cousin was convinced that I was auditioning to get a part in the next transformers movie. Personally, I don’t mind the large lights and transformer styled body, for me the car itself did not disappoint. The Juke has been on my radar for quite some time. I need a car that is, practical, comfortable and includes a large boot space for my wellies, hiking boots, waterproofs, food bags, you can picture the scene. The high driving position made me feel safe as I had clearer vision and felt totally in control.

With a car full of girls, it wasn’t long before we were testing the Jukes 6 speakers Bose Sound System, although it wasn’t my idea to play One Directions greatest hits at full volume... Honest! Whatever your choice in music the sound quality is incredible. Even though the speed of the Nissan Juke was not 0-185mph in 15 seconds like the Ferrari, I wanted a car that was practical and efficient. The Nissan jukes speed is 0-62mph in 11.2 seconds and with the turbo I got a nice surge of acceleration. For me I need a car that is economical, in this case I drove the diesel version of the Juke for 3 days and the fuel gauge didn’t budge.

Personally, I find my petrol goes down very quickly on my commute to work / events and knowing I could get from A - B without the worry of topping my car up made my traveling that much easier. Overall during my time with the Juke my overriding impression was that it had a smooth ride, was clearly economical and has a boot big enough to fit my friends in, so I can choose the music! A massive thank you to David Banks from Westover Group for letting me test drive the Nissan Juke for the weekend. For my information about the Juke please contact David Banks on 07917 685924

7 ways to improve your social presence from Dorset’s Contemporary PA For small businesses, Social Media can seem like a huge effort, but trust us, the benefits will be worth the energy. A strong social media strategy can drive growth for businesses who use social media to improve customer service, communicate and engage with customers and new audiences as well as build authority and brand awareness and trust.

Consider using a content calendar which lays out:

What platform? Whatever you do, don’t be convinced that you must be on every single social media platform that exists. Not only is it time consuming, and actually sometimes wrongly spent time, but it’s almost impossible to be on every platform and get it right. A better solution is to focus on a couple platforms which will provide value to your brand and business and get it right.

•

Topics and subjects

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Usable content you already have

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Content you still need to create

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When it will be published and on what platforms

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Any hashtags or tags you need to include

How do you choose? Get inside your audiences’ brain. Where are they going to be hanging out? If you’re B2B, most likely you are going to want to focus a lot of your attention on LinkedIn, especially if you are providing a professional service. Whereas if you’re B2C, have a highly visual product for example a beauty product, Instagram is where it’s at.

Always keep your audience in mind when creating content Social media engagement relies heavily on knowing your audience and making sure your content is what they want to see. For example, if you make cakes your audience may want to see recipes or the best tools for the job. Things you may want to consider about your audience include age, location, gender, interests and behaviours. Most platforms will provide their own analytics to help you with this, but there are also so many tools readily available for your use. Our biggest tip is to ask yourself “Is this adding value to my audience? Is it relevant?”

Create a strategy Not only should this include what you are going to post and how often you will post it, it needs to include who in your team will be responsible for social media. Breaking up the roles clearly so everyone knows what is expected will create a cohesive team able to respond to and engage with your audience as well as making sure posts are going out.

Use scheduling tools. We mention them in almost all of our blog posts about social media. And that’s because they work and are a huge time saver and make sure you are keeping up your presence. Pre-scheduling them also assists with that strategy and content planner, as well as many allowing you to monitor your platforms and respond to messages quickly in one place.

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5. Actively engage with your audience Social media is just that. The aim is to be social, and that goes both ways. Posting content is not enough. Building relationships via social media is about engaging and connecting with others. • Comment on posts • Participate in conversations • Share user-generated content • Ask questions – and respond! • Address complaints and negative comments All of this will help to build trust with your online community. 6. It’s not all promotion Throw the normal rules of selling out of the window. Social media is less about self -promotion, more about meeting the needs of your audience. It is recommended that promotional content is kept to 20%. That doesn’t mean that you can’t demonstrate how your service or product can be of benefit, or give tips or know-how relating to your industry. 7. Consistency is key With Social Media helping with brand building, every post you make needs to be in line and in the voice of your brand. Another reason why a strategy appointing key players and their responsibilities is vital for making sure your team are on top of their game. Keeping an eye on your analytics and the results will help you to create and maintain a strategy that works for you and your audience. Don’t be afraid to go against the grain, think outside the box and most importantly, if it’s not working, change it up. Find out more in our Social Media Series at www.thecontemporarypa.co.uk

DORSET CHAMBER 70TH ANNIVERSARY PRESIDENTS BALL Thursday 6th June 2019

Justin Cohen of Beales Gourmet Ltd, James Stelfox of QuoStar Solutions Ltd and Tony Beales of Beales Gourmet Ltd

Brian Robbins Oceana Hotels & Leisure and Jackie Phillipson of Route PR Limited

Ian Girling of Dorset Chamber, David Errington of Goadsby & Harding (Survey & Valuation) Ltd and Liz Willingham of Liz Lean PR

Amanda Wilson of Dorset Chamber, Steve Bulley of Dorset Chamber, Andy Martin of The Daily Echo & Dorset Echo and Nicola Newman of Ansbury

Billie Brown of Y-Not Finance, Suzannah Kennedy of Dorset Gateway and Tony Brown of Y-Not Finance

James Cleall of Travel Counsellors For Business, Debbie Frith of Passionate PA and Katharine Cleall of Travel Counsellors For Business

Trudi Amy of Mazars LLP and Anton Vann of Creative Coup

Steve Gill of Bournemouth Airport and Jodie Saunders of Bournemouth Airport

Leila Willingham of Liz Lean PR, Shona Race of Liz Lean PR and Liz Willingham of Liz Lean PR

July 2019 | Dorset Business Focus

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DORSET BUSINESS FOCUS / EVENTS AND TRAINING

JUNE MARITIME BUSINESS BREAKFAST AT RICK STEIN Tuesday 4th June 2019

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DORSET BUSINESS FOCUS / WORKING TOGETHER FOR DORSET

July 2019 | Dorset Business Focus

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DORSET BUSINESS FOCUS / BUSINESS DIRECTORY

DORSET BUSINESS DIRECTORY Accountants & Tax Advisors

Audio Visual Equipment

Albert Goodman, Leanne House, 6 Avon Close, Weymouth, Dorset, DT4 9UX, 01305 722458, www.albertgoodman.co.uk Certius Professional Services Limited, Bayside Business Centre, Sovereign Business Park, 48 Willis Way, Poole, Dorset, BH15 3TB, 08006 890794, www.certius. co.uk Filer Knapper LLP, 10 Bridge Street, Christchurch, Dorset, BH23 1EF, 01202 483341, www.filerknapper.co.uk Frost and Company, Suite A, Paceycombe House, Paceycombe Way, Poundbury, Dorchester, Dorset, DT1 3WB, 01202 840225, www.frostandcompany.co.uk Grant Sellers Chartered Accountants, Bank Court, Manor Road, Verwood, Dorset, BH31 6DY, 01202 824500, www.grantsellers. co.uk Hill Osborne, Tower House, Parkstone Road, Poole, Dorset, BH15 2JH, 01202 678555, www.hillosborne.com Hixsons Business Enablers, 24 Cecil Avenue, Bournemouth, Dorset, BH8 9EJ, 01202 520010, www.hixsons.co.uk Inspire Professional Services Limited, 37 Commercial Road, Poole, Dorset, BH14 0HU, 01202 717867, www.inspireaccountants. co.uk Mazars LLP, 5th Floor, Merck House, Seldown Lane, Poole, Dorset, BH15 1TW, 01202 680777, www.mazars.co.uk Morris Lane, 31-33 Commercial Road, Poole, Dorset, BH14 0HU, 01202 715950, www.morrislane.co.uk PKF Francis Clark, Towngate House, 2-8 Parkstone Road, Poole, Dorset, BH15 2PW, 01202 663600, www.francisclark.co.uk Saffery Champness LLP, Midland House, 2 Poole Road, Bournemouth, Dorset, BH2 5QY, 01202 204742, www.saffery.com Schofields Chartered Accountants, 6th Floor, Dean Park House, Dean Park Crescent, Bournemouth, Dorset, BH1 1HP, 01202 555785, www.schofieldsonline.co.uk SJT Accounts Ltd, Flat 3, 460 Christchurch Road, Bournemouth , Dorset, BH1 4BA, 07855 295280, www.sjtaccountsltd.com Smith and Williamson Southampton, Cumberland House, 15-17 Cumberland Place, Southampton, Hampshire, SO15 2BG, 02380 827600, www.smithandwilliamson.com Tragor Ltd, Isis Business Centre, Sovereign Business Park, 48 Willis Way, Poole, Dorset, BH15 3TB, 01202 680914, www.tragor.co.uk Ward Goodman Chartered Accountants, 4 Cedar Park, Cobham Road, Ferndown Industrial Estate, Wimborne, Dorset, BH21 7SF, 01202 875900, www.wardgoodman. co.uk

Quad Vision Ltd, Unit C17 Arena Business Centre, 9 Nimrod Way, Wimborne, Dorset, BH21 7WH, 01202 862325, www.quadvision. co.uk

Architects ECA, Second Floor, 14 High Street , Poole, Dorset, BH15 1BP, 01202 675152, www.eca-p. com Lionel Gregory Architects Ltd, Unit J1 The Fulcrum Business Park, Wantage Way, Mannings Heath, Poole, Dorset, BH12 4NU, 01202 723157, www.lionelgregoryarchitects. co.uk QP Architecture, 25a High Street, Christchurch, Dorset, BH23 1AB, 01202 484642, www.qparchitecture.com Western Design Architects, 12 The Granary, Hinton Business Park, Tarrant Hinton, Blandford Forum, Dorset, DT11 8JF, 01258 830675, www. westerndesignarchitects.com

Artist Anne Evans - Artist, 175 Holdenhurst Road, Bournemouth, Dorset, BH8 8DQ, 07748 656093, www.annevans.co.uk

Aviation Bournemouth Airport, Hurn, Christchurch, Dorset, BH23 6SE, 01202 364114, www. bournemouthairport.com Cobham plc, Brook Road, Wimborne, Dorset, BH21 2BJ, 01202 882020, www. cobham.com DAeCO, Unit 9 Benridge Business Park, Holyrood Close, Poole, Dorset, BH17 7BD, 01202 880302, www.daeco.co.uk FGP Systems ltd, 20-22 Cumberland drive, Granby Ind est, Weymouth, Dorset, DT4 9TB, 01305 773638, www.fgpltd.co.uk Think Research, Suite 3 Branksome Park House, Branksome Business Park, Bourne Valley Road, Poole, Dorset, BH12 1ED, 01202 765654, www.think.aero

Banking HSBC, 2nd Floor, HSBC House, Mitchell Way, Southampton International Airport, Southampton, Hampshire, SO18 2XU, 07920 081917, www.banking.hsbc.co.uk J.P.Morgan, Chaseside, Bournemouth, Dorset, BH7 7DA, 01202 342000, www. jpmorgan.com

Poole Business Improvement District (BID), Poole Bid Ltd, 3 Winchester Place, North Street, Poole, Dorset, BH15 1NX, 01202 308800, www.poolebid.com Wimborne BID, Allendale House, Hanham Road, Wimborne Minster, Dorset, BH21 1AS, 01202 888992, www.wimborne.info

Business Coaching/ Consultancy Action Coach, Tarrant Side, Tarrant Monkton, Dorset, DT11 8RX, 07590 673704, www.Actioncoach.co.uk/SimonRigby Amanda J Green Ltd, 7 Avenue Road, Walkford, Christchurch, Dorset, BH23 5QH, 07976 613553, www.ajgleadership.com Aspirin Business Solutions, 74 Fontmell Road, Broadstone, Dorset, BH18 8NP, 01202 801187, www.aspirinbusiness.com Bidbetter Ltd, 11 Woodside Road, Poole, Dorset, BH14 9JH, 07944 847014/01202 237506, www.bid-better.co.uk Brian G Ford FCA, 9 St Ives Park, Ashley Heath, Ringwood, Hampshire, BH24 2JX, 01425 472749, Business Coaching Dorset Ltd, 1a Spencer Road, Poole, Dorset, BH13 7ET, 07973 137470, www.jamesakinsmith.co.uk Business Doctors, 67 Porchester Road, Bournemouth, Dorset, BH8 8JX, 07469 937793, www.businessdoctors.co.uk/davidjeans

NatWest Bank Plc, Ground Floor Link House, 25 West Street, Poole, Dorset, BH15 1LD, 01202 355831, www.natwest.com

Carlton Academy, Abchurch Chambers, 24st Peters Road, Bournemouth, Dorset, BH1 2LN, 01202 028014, www.carlton. academy

Santander Corporate Banking, Santander Corporate Centre, 43-45 Commercial Road, Bournemouth, Dorset, BH2 5RH, 05511 440251, www.santandercb.co.uk

DELTA Group, 106 Dunyeats Road, Broadstone, Dorset, BH18 8AN, 01202 690348, www.deltagroup.co.uk

Bars & Restaurants Brewhouse & Kitchen Micro Brewery and Pub, 152-154 Commercial Rd, Bournemouth, Dorset, BH2 5LU, 01202 055209, www. brewhouseandkitchen.com Mai Tai, 16-18 Bournemouth Road, Parkstone, Poole, Dorset, BH14 0ES, 01202 733881, www.maitaicocktailbar.com Rick Stein, 10-14 Banks Road, Sandbanks, Poole, Dorset, BH13 7QB, 01202 283000, www.rickstein.com The Cliff, 6 Ravine Road, Canford Cliffs, Poole, Dorset, BH13 7HX, 01202 492921, www.thecliffcanfordcliffs.co.uk Westbeach, 23 Hinton Road, Bournemouth, Dorset, BH1 2EF, 01202 587785, www.westbeach.co.uk

Bookkeeping and Payroll CrystalPoint Accountancy Ltd, 436-438 Ashley Road, Poole, Dorset, BH14 0AA, 01202 878688, www. crystalpointaccountancy.com

Dorset Business Mentoring, Arena Business Centre, Holyrood Close, Poole, Dorset, BH17 7JF, 01202 607530, www. dormen.org.uk Dorset Growth Hub, Arena Business centre, Holyrood Close, Poole, Dorset, BH17 7FJ, 07834 734410, www.dorsetgrowthhub.co.uk Freight Expections Ltd, Victory Court, 33-35 Boscombe Spa Road, Bournemouth, Dorset, BH05 1AS, 07908 742958, www. freight-expectations.co.uk G W A, Hunters Moon, Warren Drive, Ringwood, Hampshire, BH24 2AS, 01425 489533, Gormley Green Group, C/O Dorset Chamber of Commerce, Acorn Office Park, Ling Road, Poole, Dorset, BH12 4NZ, 07912 652240, www.helengormley.co.uk

Mmm Thoughtful Business, 18 High West Street, Dorchester, Dorset, DT1 1VW, 07879 400072, www.mmmthoughtfulbusiness.com Pidela Consulting Ltd, 1 The Green, Tolpuddle, Dorchester, Dorset, DT2 7EX, 07866 360334, www.pidela.co.uk Pt Learning & Development, 133 Middlehill Road, Wimborne, Dorset, BH21 2HL, 01202 981293, www.ptlearning.co.uk Quay Development Coaching, 64 Tarn Drive, Creekmoor, Poole, Dorset, BH17 7DQ, 01202 690415, www. quaydevelopmentcoaching.com Raymond-Dance Business Solutions Limited, 57 Norton Rd, Bournemouth, Dorset, BH9 2PY, 07506 872231, Road To Results, C/O Dorset Chamber, Ling Road, Poole, Dorset, BH12 4NZ, 07730 620073, www.roadtoresults.com Sam Howell Consultancy Ltd, 307-315 Holdenhurst Rd, Bournemouth, Dorset, BH8 8BX, 01202 403955, www.sam-howell.co.uk Sheridan Lake Associates, 8 Inveravon, Mudeford, Christchurch, Dorset, BH23 3NU, 07831 310613, www.coachingmentoring. co.uk The Arts Development Company, The Little Keep, Barrack Road, Dorchester, Dorset, DT11SQ, 01305 224901, www. theartsdevelopmentcompany.org.uk Transitions Life Coaching, 38 Avon Castle Drive, Ringwood, Hampshire, BH24 2BB, 01425 472354, www.transitionslifecoaching. co.uk Wessex Ventures Limited, Penngrove House, 38 Dudbury Avenue, Ferndown, Dorset, BH22 8DU, 07768 703809, www. wessexventures.com

Business Recovery & Insolvency Leonard Curtis Business Solutions Group, Enterprise House, Ocean Village, Southampton, Hampshire, SO14 3XB, 02382 022900, www.lcbsg.co.uk TRI Group, Avalon, 26-32 Oxford Road, Bournemouth, Dorset, BH8 8EZ, 01202 983358/07947 276222,

Business Support Delivery Partners YTKO, 63 Darracott Road, Southbourne, Bournemouth, Dorset, BH5 2AY, 07557 379609, www.getsetforgrowth.com/eastdorset

Business Support Services

HANTEC SYSTEMS LIMITED, Upper Market Street, Eastleigh, Hampshire, SO50 9FD, 023 8166 1995, www.hantec.co.uk

BBX UK, Unit 3 Churchill Court, 33 Palmerston Road, Bournemouth, Dorset, BH1 4HN, 03333 661020, www.bbxuk.com

Here to There - Business Coaching & Marketing Consultants, 32 Lonnen Road, Wimborne, Dorset, BH21 7AX, 07786 918192/ 07989 41705, www.heretothere. me.uk

BNI Dorset Ltd, DHL Tradeteam Building, Nutsey Lane, Calmore Industrial Est, Totton, Hampshire, SO40 3NB, 07887 553242, www.bnidorset.co.uk

Icon Business Solutions, 17 Gladstone Road, Poole, Dorset, BH12 2LY, 07467 952352, www.iconbusinesssolutions.com

Bournemouth Coastal Business Improvement District, 26 Ashley Road, Boscombe, Dorset, BH1 4LH, 07968 578074, www.coastalbid.co.uk

Branding & Design

Intelligent Land, The Studio, Ferndown Forest Golf Club, Forest Links Road, Ferndown, Dorset, BH22 9PH, 01202 570471, www.intel-land.com

Business Consultant CEO - Juliet Beardsley, 13 Kyrchil Way, Wimborne, Dorset, BH21 2RU, 07810 884203,

Creative Coup, The Echo, 18 Albert Rd, Bournemouth, Dorset, BH1 1BZ, 02088 193553, www.creativecoup.co.uk

J R L Coaching and Consulting, 29 Sandykeld, 26 Manor Rd, Bournemouth, Dorset, BH1 3EZ, 07795 202982, www. jrlcoaching.co.uk

Milburn Finance, 41A Coronation Avenue, , Bournemouth, Dorset, BH9 1TW, 01202 535399, www.milburnfinance.com Ookkee, Studio 5, 18 Mannings Heath Road, Poole, Dorset, BH12 4NQ, 01202 283214, www.ookkee.co.uk

Business Associations Bournemouth Property Association, c/o Frettens LLP, The Saxon Centre, 11 Bargates, Christchurch, Dorset, BH23 1PZ, 01202 786151, www.bpa-online.co.uk

more news online - www.dorsetchamber.co.uk/news

KIMCO, 6 Wimborne Road , Walford, Walford Bridge, Wimborne, Dorset, BH21 1NN, 01202 888549, www.kimcoafrica.com/en/ Leaf Consulting, Tenchleys Cottage, Hinton Martell, Wimborne, Dorset, BH21 7HD, 07960 653525, www.leafconsult.co.uk

Contemporary PA, C/O Dorset Chamber, Ling Road, Poole, Dorset, BH12 4NZ, 01305 470021/07500 833602, www. thecontemporarypa.co.uk CSW Group Ltd, Poseidon House, Plymouth, Devon, PL4 O5J, 08009 755111, www.cswgroup.co.uk/skills-support Dorset Business Angels, 96 Castle Lane West, Bournemouth, Dorset, BH9 3JU, 01202 706975, www.dorsetbusinessangels. co.uk

DORSET BUSINESS FOCUS / BUSINESS DIRECTORY Echo-U South Limited, Telephone House, 18 Christchurch Road, Bournemouth, Dorset, BH1 3NE, 01202 355553, www.echo-u.co.uk Eskimo Epos, The Old Dairy, Parley Greenlane, Parley, Christchurch, Dorset, BH23 6BB, 01202 477111, www.eskimoepos. com E-Tel Express (UK), Kingsland House, 514 Wimborne Road, Ferndown, Dorset, BH22 9NG, 01202 874156, www.e-telexpress.com Evolve, 37 Commercial Road, Poole, Dorset, BH14 0HU, 07737 325514, evolvemembers. com Flavourfy Digital, 48 Wareham Road, Lytchett Matravers, Dorset, BH16 6DS, 07833 297193, www.flavourfydigital.co.uk Flexible Project Management, 87 Clarendon Road, Broadstone, Dorset, BH18 9HT, 07710 454065, www.flexiblepm.co.uk Gradient (Europe) Ltd, 13 Copsewood Avenue, Bournemouth, Dorset, BH8 9NG, 07595 264368, www.gradient.uk.com IMSM - ISO Specialists, 79 East Morden, Wareham, Dorset, BH20 7DL, 07823 332895, www.imsm.com Kirks Insolvency, Arena Business Centre, Holyrood Close, Poole, Dorset, BH17 7FJ, 01202 606400, www.kirks.co.uk Law Point, Platinum House, 23 Hinton Road, Bournemouth, Dorset, BH1 2EF, 01202 729444, www.law-point.co.uk Security and Fraud Experts (SAFE), Yeatman Hospital, Hospital Lane, Sherborne, Dorset, DT9 3JU, 01305 361199, www. securityandfraudexperts.org.uk The Passionate PA (UK) Ltd, Chamber House, Acorn Office Park, Ling Road, Tower Park, Poole, Dorset, BH12 4NZ, 01202 802863, www.thepassionatepa.co.uk

Car Parking Britannia Parking Group LTD, 7th Floor, County Gates House, 300 Poole Road, Poole, Dorset, BH12 1AZ, 01202 555888, www.britpark.com

Catering & Catering Equipment Beales Gourmet Ltd , Compton Acres, 164 Canford Cliffs Road, Poole, Dorset, BH13 7ES, 01202 700992, www.bealesgourmet. com/www.the-italian-villa.co.uk Comax Ltd, Yeoman Road, Forest Gate Business Park, Ringwood, Hampshire, BH24 3FA, 01202 684111, www.comaxuk.com Guarantee Laundries Ltd, 2 Pinesway, Station Road, Stalbridge, Dorset, DT10 2RN, 01935 812118, www.guarantee-laundries. co.uk Hospitality Hire Ltd, The Glenmore Centre, Unit 23, Fancy Road, Poole, Dorset, BH12 4FB, 01202 612336, Johnsons Stalbridge Linen Services, 23 Wincombe Business Park, Shaftesbury, Dorset, SP7 9QJ, 01747 851585, www. stalbridge-linen.com Molecular Magic Creative Catering, 8 Richmond Wood Road, Bournemouth, Dorset, BH8 9DH, 07845 646204, www. molecularmagic.co Signature Catering, Moors Valley Country Park, Horton Road, Ashley Heath, Ringwood, Hampshire, BH24 2ET, 01425 477665, www. signaturecateringco.co.uk

Chamber of Commerce BCTC, 639 Wimborne Road , 26-32 Oxford Road, Bournemouth , Dorset, BH9 2AR , 07710 670466, www.bournemouthchamber. org.uk Dorchester Chamber for Business, PO Box 7388, Dorchester, Dorset, DT1 9FJ, 01305 360293, www.dorchesterchamber. co.uk

July 2019 | Dorset Business Focus

Dorset Chamber of Commerce and Industry, Chamber House, Acorn Office Park, Ling Road, Poole, Dorset, BH12 4NZ, 01202 714800, www.dcci.co.uk

Faithworks Wessex, Heron Court Road, Winton, Bournemouth, Dorset, BH9 1DE, 01202 429037, www.faithworkswessex. org.uk

Youth Cancer Trust, Tracy Ann House, 5 Studland Road, Alum Chine, Bournemouth, Dorset, BH4 8HZ, 01202 763591, www. youthcancertrust.org

Ferndown Chamber of Commerce, 53 Casterbridge Road, Ferndown, Dorset, BH22 8LJ, 01202 912182, www. ferndownchamber.org.uk

Help and Care, Pokesdown Centre, 896 Christchurch Road, Bournemouth, Dorset, BH7 6DL, 03001 113303, www.helpandcare. org.uk

Cinema

Shaftesbury & District Chamber of Commerce (SDCC), Shaftesbury High St, Shaftesbury, Dorset, SP7 8JE, 01747 850059/01747 853957, www. shaftesburychamber.co.uk

Home-Start North Dorset, Office 2, The Exchange, Old Market Hill, Sturminster Newton, Dorset, DT10 1FH, 01258 473038, www.home-start-northdorset.co.uk

Sherborne Chamber of Trade & Commerce, C/O Hunts Accountants, The Old Pump House, Oborne Road, Sherborne, Dorset, DT9 3RX, 07594-805013, www. sherbornechamber.co.uk Somerset Chamber of Commerce & Industry, Equity House, Blackbrook Park Avenue, Blackbrook Business Park, Taunton, Somerset, TA1 2PX, 01823 444924, www. somerset-chamber.co.uk Swanage & District Chamber of Trade, 12 Bon Accord Road, Swanage, Dorset, BH19 2DS, 07966 462974, www. swanagechamberoftrade.co.uk Weymouth & Portland Chamber of Commerce, C/O Albert Goodman, Leanne House, East Wing Ground floor 6 Avon Close, Weymouth, Dorset, DT4 9UX, 01305 774629, www.wpchamber.co.uk

Charity Ansbury, 3 Kingland Road, Poole, Dorset, BH15 1SH, 01202 677557, www.ansbury. co.uk Autism Wessex, 22 Bargates, Christchurch, Dorset, BH23 1QL, 01202 483360, www. autismwessex.org.uk BCHA, St Swithuns House, 21 Christchurch Road, Bournemouth, Dorset, BH1 3NS, 01202 410500, www.bcha.org.uk Bournemouth Hospital Charity, Castlelane East, Bournemouth, Dorset, BH7 7DS, 01202 704060, www.bournemouthhospitalcharity. org Care South, 39 Commercial Road, Poole, Dorset, BH14 0HU, 01202 712400, www. care-south.co.uk Citizens Advice Bournemouth and Poole, West Wing, Town Hall, Bourne Avenue, Bournemouth, Dorset, BH2 6DX, 01202 290967, www.bournemouthcab.co.uk Diverse Abilities, Langside School, Langside Avenue, Poole, Dorset, BH12 5BN, 01202 718266, www.diverseabilitiesplus. org.uk Dorset Blind Association, 17 Bournemouth Road, Lower Parkstone, Poole, Dorset, BH14 0EF, 01202 712865, www.dorsetblind.org.uk Dorset Community Foundation, The Spire, High Street, Poole, Dorset, BH15 1DF, 01202 670815, www.dorsetcommunityfoundation. org Dorset Mental Health Forum, 29 Durngate Street, Dorchester, Dorset, DT1 1JP, 01305 257172, www.dorsetmentalhealthforum. org.uk Dorset Mind, 3 Stratfield Saye, 20-22 Wellington Road, Bournemouth, Dorset, BH8 8JN, 01202 315329, www.dorsetmind.uk Dorset Rape Crisis Support Centre, PO BOX 7697, , POOLE, Dorset, BH159GN, 01202 308840, www.dorsetrapecrisis.org Dorset Reclaim, 85 Stanley Road, Springbourne, Bournemouth, Dorset, BH1 4SD, 01202 773384, www.dorsetreclaim. org.uk Dorset Wildlife Trust, Brooklands Farm, Forston, Dorchester, Dorset, DT2 7AA, 01305 217987, www.dorsetwildlifetrust. org.uk Education Development Trust, 1580 Parkway Solent Business Park, Whiteley, Fareham, Hampshire, PO15 7AG, 01329 559170, www.educationdevelopmenttrust. com

Hope HTS, St John House, 10st Swithuns Road South, Bournemouth, Dorset, BH1 3RQ, 01202 556272, www.hopehts.com Juliaâ&#x20AC;&#x2122;s House, Barclays House, 1 Wimborne Road, Poole, Dorset, BH15 2BB, 01202 644220, www.juliashouse.org Lewis-Manning Hospice, 1 Crichel Mount Road, Lilliput, Poole, Dorset, BH14 8LT, 01202 708470, www.lewis-manning.co.uk Lighthouse Poole, 21 Kingland Road, Poole, Dorset, BH15 1UG, 01202 781 320, www. lighthousepoole.co.uk Margaret Green Animal Rescue, Church Knowle Rescue and Visitor Centre, Church Knowle, Wareham, Dorset, BH20 5NQ, 01929 477070, www. margaretgreenanimalrescue.org.uk Marie Curie, 101 North Road, St Andrews, Bristol, Avon, BS6 5AQ, 01179 420429, www. mariecurie.org.uk Pavilion Dance South West, Westover Road, Bournemouth, Dorset, BH1 2BU, 01202 203637, www.pdsw.org.uk Pivotal Housing Association, Everdene House, Deansleigh Road, Bournemouth, Dorset, BH7 7DU, 01202 306070, www. pivotalhomesgroup.com Poole CVS, Beach House, 28-30 Wimborne Road, Poole, Dorset, BH15 2BU, 01202 682046, www.poolecvs.org.uk

ODEON Business, Exeter Cres, Bournemouth, Dorset, BH2 5AU, 02077 661895, www.odeonevents.co.uk

Cleaning Services AMS Cleaning Ltd, 18 Twin Oaks Close, Broadstone, Dorset, BH18 8JF, 01202 600611, www.amsclean.co.uk Domestic Angels, 15 Burleigh Road, Southbourne, Bournemouth, Dorset, BH6 5DZ, 01202 267350, www.domestic-angels. com Dorset Commercial Cleaning, Unit 21 Albany Park, Cabot Lane, Poole, Dorset, BH17 7BX, 01202 986700, www. dorsetcommercialcleaning.com Supreme Exterior Clean Ltd, Barrons Road, Bearwood, Dorset, Bournemouth, Dorset, BH11 9RP, 01202 035713, www. supremeexteriorclean.co.uk

Construction & Surveyors Acheson Construction Ltd, Unit 2A, Railway Triangle Industrial Estate, Dorchester, Dorset, DT1 2PJ, 01305 267938, www. achesonconstruction.com Align Property Consultants Limited, Arena Business Centre (E2), Holyrood Close, , , Poole, Dorset, BH17 7FP, 01202 695777, www.align.co.uk Building Options Ltd, Suite 4 Business Centre, Store & Secure House, Yeomans Way, Bournemouth, Dorset, BH8 0BL, 01202 798428, www.buildingoptions.co.uk

Poole Hospital Charity, Longfleet Road, Poole, Dorset, BH15 2JB, 01202 448449, www.poolehospitalcharity.co.uk

Colmar Construction Construction (Poole) Ltd, Suite 2 Hamilton Court, 1-3 Alum Chine Road, Westbourne, Bournemouth, Dorset, BH4 8DT, 01202 611211, www. colmarpoole.com

Prama Foundation, Moran House, 1 Holes Bay Park, Stert Ave West, Poole, Dorset, BH15 2AA, 01202 207300, www. pramafoundation.org.uk

Composite Profiles UK Limited, Unit 9, New Fields Business Park, Stinsford Road, Poole, Dorset, BH17 0NF, 01202 659237, www.compositeuk.com

Rotary Wessex, C/O DG Rotary Wessex 2016/17 Chris Slocock, The Old Church House, 5 Mill Lane, Wimborne, Dorset, BH21 1JQ, 01202 882277, www.rotary.org

Cowling and West, The White House, 170 Magna Road, Canford Magna, Wimborne, Dorset, BH21 3AP, 01202 558262, www. cowlingandwest.co.uk

SafeWise, Unit 1 Roundways, Elliott Road, Bournemouth, Dorset, BH11 8JJ, 01202 591330, www.safewise.org

Godsell Arnold Partnership Ltd, 7 Arrowsmith Court, Station Approach, Broadstone, Broadstone, Dorset, BH18 8AX, 01202 600900, www.gapltd.eu.com

Talbot Village Trust, 5 Parkstone Road, Poole, Dorset, BH15 2NL, 01202 338551, www.talbotvillagetrust.org The Dorset Childrens Foundation, 695696 Christchurch Road, Bournemouth, Dorset, BH7 6AF, 01202 390011, www.thedcf. org The Fletcher Foundation, 101 Victoria Road, Ferndown, Dorset, BH22 9HU, 01202 873271, www.thefletcherfoundation.org.uk The Grove Hotel Bournemouth, 2 Grove Road, East Cliffe, Bournemouth, Dorset, BH1 3AU, 01202 552233, www. thegrovebournemouth.co.uk Wessex Heartbeat, PO Box 270, Southampton General Hospital, Southampton, Hampshire, SO16 6GE, 02380 706095, www.heartbeat.co.uk Wessex Reserves Forces & Cadets Association, Mount Street, Taunton, Somerset, TA1 3QE, 01823 250110, www. wessex-rfca.org.uk WISE Ability Services Ltd, First Floor, Fusion Building, 4-6 Old Christchurch lane, Bournemouth, Dorset, BH1 1NE, 07712 393719, www.wiseability.co.uk YMCA Bournemouth, 56 Westover Road, Bournemouth, Dorset, BH1 2BS, 01202 290451, www.ymcabournemouth.org.uk

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/dorsetchamber

Graham Garner & Partners Ltd, Arrowsmith Court, 10 Station Approach, Broadstone, Dorset, BH18 8AX, 01202 697341, www. ggpl.co.uk Greendale Construction Ltd, Unit 6, Old Generator House, Bourne Valley Rd, Parkstone, Poole, Dorset, BH12 1DZ, 01202 764551, www.greendaleconstruction.com Harry J Palmer Holdings Ltd, 28 Old Road, Wimborne, Dorset, BH21 1EJ, 01202 842224, www.harryjpalmer.co.uk Mata Construction, 1 Princess Court, Princess Road, Ferndown, Dorset, BH22 9JG, 01202 403133, www.mataconstruction.co.uk MC Plan and Site Services Ltd, Suite 6 Stanley House, 3 Fleets Lane, Poole, Dorset, BH15 3AJ, 01202 744966, www. mcplanandsiteservices.co.uk MEH Construction Management Ltd, The Yard, Creekmoor, Poole, Dorset, BH17 7BL, 01202 766732, www.meh-construction.co.uk Morgan Sindall, 8 St Stephens Court, 15-17 St Stephens Road, Poole, Dorset, BH2 6LA, 07970 400508, www.morgansindall.com Savills, Wessex House, Priors Walk, East Borough, Wimborne, Dorset, BH21 1PB, 01202 856800, www.savills.co.uk

@DorsetChamber

DORSET BUSINESS FOCUS / BUSINESS DIRECTORY Sherborne Holdings Ltd, 45 Ashley Road, Boscombe, Bournemouth, Dorset, BH1 4LG, 01202 303585, www.sydenhams.co.uk Siteright Construction Supplies Ltd, Units 19/21, Bailie Gate Industrial Estate, Sturminster Marshall, Dorset, BH21 4DB, 01258 858028, www.siteright.net Spetisbury Construction Ltd, Bytheway, Leigh Road, Wimborne, Dorset, BH21 2BY, 01202 856685, www. spetisburyconstruction.co.uk T A Colbourne Projects Ltd, Unit A The Outlook, Ling Road, Poole, Dorset, BH12 4PY, 01202 716516, www.tacolbourne.co.uk

Construction Design & Build All Build Developments, 35 Albert Road, Ferndown, Dorset, BH22 9HD, 01202 070560, www.allbuilddevelopments.co.uk

Corporate Gifts & Clothing 4Couture.com, D7 Arena Business Centre, 9 Nimrod Way, Ferndown, Dorset, BH21 7WH, 08452 260880, www.4couture.com Wessex Trophies Limited, 13H Moor Road, Broadstone, Dorset, BH18 8AZ, 01202 650444, www.wessextrophies.co.uk

Couriers & Freight Forwarding AOG Worldwide Ltd, Unit 6 Building 446, Western Business Park, Bournemouth Airport, Christchurch, Dorset, BH23 6NW, 01202 375702, www.aogworldwide.co.uk InXpress, 408 Wimborne Road East, Ferndown, Dorset, BH22 9ND, 01202 877659, www.inxpress.com Kuehne & Nagel Ltd, 1 Roundwood Avenue, Stockley Park, Uxbridge, Middlesex, UB11 1FG, 01159 438000, www.home.kuehnenagel.com Schenker Ltd, Unit 3, Vantage Way, Poole, Dorset, BH12 4NU, 01202 862150, www. schenker.com

Day Nurseries Tops Day Nurseries, 3 Wollaston Road, Southbourne, Bournemouth, Dorset, BH6 4AR, 01202 551553, www.topsdaynurseries. co.uk

Defence ATLAS ELEKTRONIK UK LTD, Dorset Innovation Park, Winfrith Newburgh, Dorchester, Dorset, DT2 8ZB, 01305 212400, www.atlas-elektronik.com

Digital Agencies Onefeed - Google Shopping Experts, Smiths News, Yeomans Way, Bournemouth, Dorset, BH8 0BJ, 01202 914393, www. onefeed.co.uk

Display & Storage Suppliers Shopfitting Warehouse, 11/13 Bridge Street, Bailie Gate Industrial Estate, Sturminster Marshall, Wimborne, Dorset, BH21 4DB, 01258 859900, www.shopfittingwarehouse. co.uk

Distribution Clarendon Specialty Fasteners, 2 Lydiard Fields, Swindon, Wiltshire, SN5 8UB, 01793 439166, www.clarendonsf.com De Monchy Aromatics Ltd, Blackhill Road, Holton Heath Industrial Park, Poole, Dorset, BH16 6LS, 01202 620888, Fireboy Xintex UK Operations Ltd., 10 Holton Road, Holton Heath Ind. Est., Poole, Dorset, BH16 6LT, 08453 899462, www. fireboy-xintex.com Kong Company Ltd, 7 High Post Business Park, Salisbury, Wiltshire, SP4 6AT, 01722 783211, www.kongcompany.com

Riverside Aromatics Ltd, 16 Slader Business Park, Witney Road, Poole, Dorset, BH17 0GP, 01202 679532, www. riversideaeromatics.com

Avonwood Developments Ltd, Knoll Technology Centre, Stapehill Road, Hampreston, Wimborne, Dorset, BH21 7ND, 01202 868000, www.avonwood.co.uk

Brighter Productions Ltd, Unit 1 33 Cobham Road, Ferndown Industrial Estate, Wimborne, Dorset, BH21 7PF, 01202 737848, www.brighter-productions.com

Education

Chemring Technology Solutions Ltd, Ordnance House, Blackhill Road, Holton Heath, Poole, Dorset, BH16 6LW, 01202 628155, www.chemring.co.uk

Innovative Hire Ltd, Lion Works Buliding, 543 Wallisdown Road, Poole, Dorset, BH12 5AB, 01202 941068, www.innovativehire. co.uk

DB Engineering (Dorset) Limited, 23a Dawkins Road, Poole, Dorset, BH15 4JY, 01202 678497,

Marquee Elegance, Units 8 & 9, St Patricks Industrial Estate, Shillingstone, Dorset, DT11 0SA, 01202 746340/07971 781848, www. marqueeelegance.com

Arts University Bournemouth, Wallisdown, Poole, Dorset, BH12 5HH, 01202 533011, www.aub.ac.uk Aurora Boveridge College, Cranborne, Wimborne, Dorset, BH21 5RT, 01725 551247, www.the-aurora-group.com/ boveridgecollege Bluestone College, B15 Arena Business Centre, Ferndown, Dorset, BH21 7UH, 01202 618355, www.bluestone.ac.uk Bournemouth and Poole College , North Road , Poole, Dorset, BH14 0LS, 01202 205831, www.thecollege.co.uk Bournemouth University, OVC 5th Floor, Poole House, Talbot Campus, Poole, Dorset, BH14 2BB, 01202 961961, www. bournemouth.ac.uk/business-services Bright Scholar (BCS) Management Limited, College Road, Southbourne, Bournemouth, Dorset, BH5 2DY, 01202 423266 / 436578, www. bournemouthcollegiateschool.co.uk Hooke Court Limited, Hooke, Beaminster, Dorset, DT8 3NX, 01308 862260, www. hookecourt.co.uk Kingston Maurward Enterprises Ltd (KME), Kingston Maurward, Dorchester, Dorset, DT2 8PY, 01305 215000, www.kmc. ac.uk Skills & Learning - Adult Community Education., The Oakdale Centre, Wimborne Road, Oakdale, Poole, Dorset, BH15 3DL, 01202 262316, www.skillsandlearningbdp. co.uk Solent University, East Park Terrace, Southampton, Hampshire, SO14 0YN, 02382 013291, www.solent.ac.uk SWRAC, Merley House, Merley House Lan, Merley House Lane, Wimborne, Dorset, BH21 3AA, 07841 784000, www.swrac.ac.uk The Bournemouth English Book Centre, 4 Albion Close, Poole, Dorset, BH12 3LL, 01202 712908, www.bebc.co.uk Young Enterprise, Peterley House, Peterely Road, Oxford, Oxfordshire, OX4 2TZ, 07918 564958, www.young-enterprise.org.uk

Electrical Services Drewlec Electrical Services, 865 Ringwood Road, Bournemouth, Dorset, BH11 8LW, 01202 575757, www.drewittgroup.co.uk GF Electrical Ltd, Unit 22 Glenmore Business Park, Blackhill Road, Holton Heath, Poole, Dorset, BH16 6NL, 01202 259884, www.gfelectrical.co.uk Purewell Electrical, Unit 14 Wilverley Rd Business Park, Bournemouth, Dorset, BH23 3RU, 01202 484411, www.purewell.co.uk

Energy Efficiency Services Thermal & Acoustic Solutions, 6 The Saxon centre, Fountain Way, Christchurch, Dorset, BH23 1QN, 01202 487463, www. thermalacoustics.co.uk Utility Point, Floor 7, Merck House, Seldown Road, Poole, Dorset, BH15 1TW, 03455 57 78 78, www.utilitypoint.co.uk

Engineering A & M Defence & Marine Services Ltd, 3 Old Barn Farm Road, Woolsbridge Industrial Estate, Three Legged Cross, Wimborne, Dorset, BH21 6SP, 01202 828700, www. amdefencemarine.co.uk

Diverse Precision Engineering , Unit 4 Sterte Industrial Estate, 145 Sterte Road, Poole, Dorset, BH15 2AF, 01202 674944, www.diverseprecisionengineering.co.uk Downhole Tools International Ltd, 2 Allens Lane, Poole, Dorset, BH16 5DA, 01202 690001, www.dti.uk.com G K D Technik Ltd, 17 Cobham Road, Ferndown Industrial Estate, Wimborne, Dorset, BH21 7PE, 01202 861961, www. gkdtechnik.com iec Ltd, 41 Harwell Road, Nuffield Industrial Estate, Poole, Dorset, BH17 0BD, 01202 339559, www.iecltd.co.uk IS-Rayfast Ltd, 2 Lydiard Fields, Swindon, Wiltshire, SN5 8UB, 01793 439136, www. is-rayfast.com Lab21 Healthcare Ltd, Unit 29 Dreadnought Trading Estate, Bridport, Dorset, DT6 5BU, 01308 421829, www.lab21.com Littlemore Scientific Engineering, Gutchpool Farm, Gillingham, Dorset, SP8 5QP, 01747 835550, www.elsec.co.uk Modulift UK Ltd, Unit 11, New Fields Business Park, Stinsford Road, Poole, Dorset, BH17 0NF, 01202 621511, www. modulift.co.uk Moore International, Unit 6 Upton Industrial Estate, Factory Road, Poole, Dorset, BH16 5SL, 01202 623393, www. mooreinternational.co.uk Reidsteel, Reid St, Christchurch, Dorset, BH23 2BT, 07774 239820, www.reidsteel. com S A F I LTD, 35 Holton Road, Holton Heath Trading Park, Poole, Dorset, BH16 6LT, 01202 624618, www.safi-limited.com Smiths Metal Centres Ltd, Unit 2 Manitou Business Complex, Blackmoor Road, Ebblake Industrial Estate, Verwood, Dorset, BH31 6BB, 01202 893755, www.smithmetal. com Spherea Test & Services Limited, Building 400, Aviation Business Park, Bournemouth International Airport, Christchurch, Dorset, BH23 6NW, 01202 872800, www.spherea. com Tides Marine International Ltd, Unit 5 Birch Copse, Technology Road, Poole, Dorset, BH17 7FH, 01202 656773, www.tidesmarine. co.uk Tods Defence Ltd, Slidcroft Works, Wide Street, Portland, Dorset, DT5 2JP, 01305 820345, www.tods.co.uk Ultra Electronics ENERGY, Innovation House, Lancaster Road, Ferndown Industrial Estate, Wimborne, Dorset, BH21 7SQ, 01202 850450, www.ultra-ncs.com Vent Mechanical, Unit 16c, Chalwyn Ind Estate, Poole, Dorset, BH12 4PE, 01202 744958, www.vent.co.uk West Pharmaservices Ltd, Collingwood Road, Gundrymoor Trading Estate, Wimborne, Dorset, BH21 6QQ, 01202 870890, www.westpharmaservices.co.uk

Event Management & Equipment

Aeronautical & General Instruments Ltd, Fleets Point, Willis Way, Poole, Dorset, BH15 3SS, 01202 689022, www.agiltd.co.uk

BH Live, Bournemouth International Centre, Exeter Road, Bournemouth, Dorset, BH2 5BH, 01202 055555, www.bhlive.org.uk

Aviation & Defence Spares, Unit 3 Branksome Business Park, Bourne Valley Road, Poole, Dorset, BH12 1DW, 01202 768667, www.aviationdefence.co.uk

Bournemouth Sevens Ltd, Suite 6 Coy Pond Business Park, Ingworth Road, Poole, Dorset, BH12 1JY, 01202 545630, www. diamondsportinggroup.com

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Sandpolo Ltd, Round Hill, Aldeburgh, Suffolk, IP15 5PG, 07796 693796, www. sandpolo.com UKSV, 1st and 2nd Floors, 3 Market Place, Ringwood, Hampshire, BH24 1AN, 01425 480444, www.uksv.co.uk

Facilities Management Candour, 59 Hengistbury Rd, Bournemouth, Dorset, BH6 4DJ, 07766 397605/03330 115111, www.candourbusinessconsultancy. co.uk

Financial Services Apex CB Financial Planning, Suite 2 Jellicoe House, Station Road, Holton Heath, Poole, Dorset, BH16 6HX, 01202 622223, www.apexcb.com Archway Financial Solutions LLP, 17 Headlands Business Park, Salisbury Road, RINGWOOD, Hampshire, BH24 3PB, 01425 600616, www.archwayfs.com Baggette Wealth Management Ltd, North House, Braeside Business Park, Sterte Avenue West, Poole, Dorset, BH15 2BX, 01202 676983, www.baggette.co.uk BKB Accountants, Vista Place, Coy Pond Business Park, Ingworth Road, Poole, Dorset, BH12 1JY, 01202 950527, www. bkbaccountants.co.uk Blue Sky Financial Planning Ltd, 7 Vista Place, Coy Pond Business Park, Ingworth Road, Poole, Dorset, BH12 1JY, 01202 756560, www.blueskyfp.co.uk Business Cash Enabler, Flat 7 Clifton Lodge, 5 St Anthonyâ&#x20AC;&#x2122;s Road, Bournemouth, Dorset, BH2 6PB, 07732 627085, www. businesscashenabler.co.uk Clark Financial Services, 235 Fairmile Road, Christchurch, Dorset, BH23 2LQ, 01202 486888, www.clarkfs.co.uk Continuum (Financial Services) LLP, 22a Alum Chine Road, Bournemouth, Dorset, BH4 8DX, 07738 206389, www. mycontinuum.co.uk Creditplus, Waterloo House, Fleets Corner, Nuffield Road, Poole, Dorset, BH17 0HL, 01202 684898, www.creditplus.co.uk First Capital Finance Ltd, Capital House, 1084-1086 Christchurch Road, Bournemouth, Dorset, BH7 6DT, 01202 434000, www.firstcapitalfinance.co.uk Gallo-Cornish Financial Planning, 50 50a Southbourne Grove, Bournemouth, Dorset, BH6 3RB, 07793 555079, www. gallocornishfp.co.uk GPFM Financial Planners, Acorn Office Park, Ling Road, Tower Park, Poole, Dorset, BH12 4NZ, 07702 215986, www.gpfm.co.uk Homeline Mortgages Ltd, Homeline House, 4 Beta Centre, 262 Ringwood Road, Poole, Dorset, BH14 0RS, 01202 937444, www. homelinemortgages.co.uk Ideal Financial Solutions, 50a Willis Way, Poole, Dorset, BH15 3SY, 01202 916488, www.idealfinancialsolutions.co.uk Investec Wealth & Investment Limited, Midland House, 2 Poole Road, Bournemouth, Dorset, BH2 5QY, 01202 208100, www. investecdfm.co.uk Laybourne, 7 Haven Road, Canford Cliffs, Poole, Dorset, BH13 7LE, 01202 801860, www.laybourne.co.uk

DORSET BUSINESS FOCUS / BUSINESS DIRECTORY Lester Brunt Wealth Management, Dickens House, 15 West Borough, Wimborne Minster, Dorset, BH21 1LT, 01202 695801, www.lesterbrunt.co.uk Lewis & Co (Investments & Pensions) Limited, 41 Commercial Road, Poole, Dorset, BH14 0HU, 01202 718400, www. lewisinvestment.co.uk Life Matters, Arena Business Centre, Holyrood Close, Poole, Dorset, BH17 7FJ, 01202 025481, www.lifemattersfp.com Moneycorp, 100 Brompton Road, Knightsbridge, London, SW3 1ER, 02078 287000, www.moneycorp.com Peter Harding Wealth Management, 36 Haven Road, Canford Cliffs, Poole, Dorset, BH13 7LP, 01202 830730, www. peterhardingwm.co.uk SG Financial Ltd, 193 Sandbanks Road, Lilliput, Poole, Dorset, BH14 8EJ, 07775 710551, Strategic Solutions Chartered Financial Planners, Suite 11, Branksome Park House, Branksome Business Park, Bourne Valley Road, Poole, Dorset, BH12 1ED, 01202 769890, www.ssfs.co.uk Teachers Building Society, Allenview House, Hanham Road, Wimborne, Dorset, BH21 1AG, 01202 843500, www.teachersbs. co.uk TheNonExec, North Plumley Farm, Plumley, Ringwood, Hampshire, BH24 3QA, 01202 828266, www.thenonexecutive.com Walker Wealth Management, The Old Parlour, North West Farm Buildings, Winterborne Kingston, Blandford Forum, Dorset, DT11 9AT, 01202 087499, www. leewalkerwm.co.uk WAY Group, Cedar House, 3 Cedar Park, Cobham Road, Wimborne, Dorset, BH21 7SB, 01202 890895, www.waygroup.co.uk WHIreland Wealth Management, 13 Ravine Road, Canford Cliffs, Poole , Dorset, BH13 7HS , 01202 974111, www.whirelandwm.com Y-Not Finance, 53 Casterbridge Road, Ferndown, Dorset, BH22 8LJ, 01202 912182, www.y-notfinance.co.uk

Food & Drink ABP Yetminster, Chetnole Road, Sherborne, Dorset, DT9 6HQ, 01935 872777, www.abpfoodgroup.com BV Dairy, Wincombe Lane, Shaftesbury, Dorset, SP7 8QD, 01747 851855, www. bvdairy.co.uk Cherry Picked Hampers & Events Bar, Milton Road, Milborne St Andrew, Blandford Forum, Dorset, DT11 OBL, 01305 307107/07773 166661, www. cherrypickedhampers.co.uk Dorset Food & Drink, C/o Kingston Maurward, Dorchester, Dorset, DT2 8PY, 01305 228217/01305 228239, www. dorsetfoodanddrink.org Hall & Woodhouse Ltd, The Brewery, Blandford St Mary, Dorset, DT11 9LS, 01258 452141, www.hall-woodhouse.co.uk Hincknowle Fruit Farm, Hincknowle, Melplash, Bridport, Dorset, DT6 3UG, 01308 488765, Organix Brands Ltd, 120-122 Commercial Road, 120-122 Commercial Road, Bournemouth, Dorset, BH2 5LT, 07458 022789, www.organix.com Table Mates, Unit 1, 163 Stourvale Road, Bournemouth, Dorset, BH6 5HQ, 01202 434 555, www.bringbacklunch.co.uk The Jordans & Ryvita Company, Peverell Avenue East, Poundbury, Dorchester, Dorset, DT1 3WE, 01305 751000, www. dorsetcereals.co.uk

July 2019 | Dorset Business Focus

Funeral Services & Directors

Hotels & Conferencing

F C Douch & Son (Funerals), 7 Leigh Road, Wimborne, Dorset, BH21 1AB, 01202 882936, www.fcdouch.co.uk

Bournemouth Highcliff Marriott Hotel, 105 St. Michael’s Road, West Cliff, Bournemouth, Dorset, BH2 5DU, 01202 557702, www. bournemouthhighcliffmarriott.co.uk

Nicholas O’Hara Funeral Directors Ltd, Somerleigh Court Funeral Home, 38 Rowlands Hill, Wimborne, Dorset, BH21 1AW, 01202 882134, oharafunerals.co.uk

Bournemouth University International College, 51-65 Holdenhurst Road, Bournemouth, Dorset, BH8 8GN, 01202 068690,

Furniture

Bournemouth West Cliff Hotel, Durley Chine Road, Bournemouth, Dorset, BH2 5JS, 01202 751000, www. bournemouthwestcliffhotel.co.uk

Custom Creations, Unit 1 Enterprise Park, Blackmoor Road, Verwood, Dorset, BH31 6YS, 01202 823231, www.customcreations. furniture Custom World Dorset, 38 Cobham Road, Ferndown Industrial Estate, Ferndown, Dorset, BH21 7NP, 01202 896816, www. customworldbedrooms.co.uk G P & J Baker Limited, 6 Stinsford Road, Poole, Dorset, BH17 0SW, 01202 266999, www.gpjbaker.com

Green Energy Voltalia UK PLC, One Lyric Square, London W6, London, W6 0NB, 07989 494450, www. voltalia.com

Health Bioenergetics Systems Technology Group Ltd, East House, Braeside Business Park, Sterte Avenue West, Poole, Dorset, BH15 2BX, 01202 785888, www.neshealth. com Bluebird Care Bournemouth & Poole, Richmond Court, 216 Capslone Road, Bournemouth, Dorset, BH8 8RX, 01202 283777, www.bluebirdcare.co.uk/ bournemouth BWT Physio, 1 Springfield Road, Lower Parkstone, Poole, Dorset, BH14 0LG, 01202 749514, www.bwtphysio.co.uk DDC Dolphin Limited, The Fulcrum, Vantage Way, Mannings Heath, Poole, Dorset, BH12 4NU, 01202 731555, www. ddcdolphin.co.uk Dorset Heart Clinic, The Royal Bournemouth Hospital, Castle Lane East, Bournemouth, Dorset, BH7 7DW, 01202 705454, www.dorsetheartclinic.co.uk Kestrel Medical Ltd, Kestrel House, 7 Moor Road, Broadstone, Dorset, BH18 8AZ, 01202 658444, www.vocalzone.com Liberty Private Care, 34 Bargates, Christchurch, Dorset, BH23 1QL, 01202 800494, Livewell Dorset, Lynch Lane Offices, Egdon Hall, Weymouth, Dorset, DT4 9DN, 01305 233105, www.livewelldorset.co.uk Nuffield Health Bournemouth Hospital, 67 Lansdowne Road, Bournemouth, Dorset, BH1 1RW, 01202 702809, www. nuffieldhealth.com

Health & Safety Immerse Medical, Office 1, Weighbridge House, Bay Hog Lane, Poole, Dorset, BH15 1JF, 01202 800211, www. immersemedicaltraining.co.uk

Captains Club Hotel, Wick Ferry, Wick Lane, Christchurch, Dorset, BH23 1HU, 01202 475111, www.captainsclubhotel.com Chewton Glen, Lymington Road, New Milton, Hampshire, BH25 6QS, 01425 275341, www.chewtonglen.com Christchurch Harbour Hotel & Spa, 95 Mudeford, Christchurch, Dorset, BH23 3NT, 01202 483434, www.christchurch-harbourhotel.co.uk Crown Hotel, West Street, Blandford Forum, Dorset, DT11 7AJ, 01258 456626, www. crownhotelblandford.co.uk Hallmark Hotels East Cliff Bournemouth, East Overcliff Drive, Bournemouth, Dorset, BH1 3DN, 03300 283411, www. hallmarkhotels.co.uk

Village Hotel Club Bournemouth, Wessex Fields, Deansleigh Road, Bournemouth, Dorset, BH7 7DZ, 01202 055205, www. village-hotels.co.uk

HR Purple HR Ltd, 175 Holdenhurst Road, Bournemouth, Dorset, BH8 8DQ, 01202 801047, www.purplehr.co.uk Rely Ltd HR & Training Services, The Coach House, Martinstown, Dorchester, Dorset, DT2 9JZ, 01305 889781, www.rely. company Trinity HR , Wilson House , Lorne Park Road, Bournemouth, Dorset, BH1 1JN, 01202 798841, www.trinityhr.uk ViewHR Ltd, The Buckman Building, 43 Southampton Road, Ringwood, Hampshire, BH24 1HE, 01425 205390, www.viewhr.co.uk

Import/Export Services EMONA PARTNERS LTD., Flat 11 Seaview, 14 Boscombe Spa Road, Bournemouth, Dorset, BH5 1AZ, 07961 094428, www. emonapartners.co.uk Exabler, 40 Bloomsbury Way, London, London, WC1 25E, 02071 128905, www. exabler.com

Hermitage Hotel and NEO Restaurant, Exeter Road, Bournemouth, Dorset, BH2 5AH, 01202 557363, www.hermitage-hotel. co.uk/www.neorestaurant.co.uk

Integrated Marine Services Ltd, Unit 117 Solent Business Centre, 343 Millbrook Road West, Southampton, Hampshire, SO15 0HW, 02380 623789, www.imsfreight.com

Hotel Du Vin & Bistro Poole, Thames Street, The Quay, Poole, Dorset, BH15 1JN, 01202 785570, www.hotelduvin.com

International Safety Technology Ltd, 11 Moor Road, Broadstone, Dorset, BH18 8AZ, 01202 692775, www.ist-limited.com

Marsham Court Hotel, 3 Russell Cotes Road, East Cliff, Bournemouth, Dorset, BH1 3AB, 01202 552111, www. marshamcourthotel.co.uk

International Trade Matters, Stag Cottage, Oakfordbridge, Bampton, Devon, EX16 9HZ, 01398 351560, www. internationaltradematters.com

Minterne Estate, Minterne House, Minterne Magna, Dorchester, Dorset, DT2 7AU, 01300 341370, www.minterne.co.uk

Silverline Enterprises LTD, 17 Fancy Road, Poole, Dorset, BH12 4QZ, 01202 725500, www.silverline-enterprises.com

New Forest Hotels Plc, The Lodge, Pikes Hill, Lyndhurst, Hampshire, SO43 7AS, 02380 286 126, www.newforesthotels.co.uk

Insurance

Norfolk Royale Hotel, Richmond Hill, Bournemouth, Dorset, BH2 6EN, 01202 551521, www.peelhotels.co.uk Oceana Hotels & Leisure, Suncliff Hotel, East Overcliff Drive, Bournemouth, Dorset, BH1 3AG, 01202 298350, www. oceanahotels.co.uk RNLI, West Quay Road, Poole, Dorset, BH15 1HZ, 03003 007654, www.rnli.org/college. Royal Bath Hotel, Bath Road, Bournemouth, Dorset, BH12EW, 01202 204917, www. britanniahotels.com Summer Lodge Hotel, 9 Fore Street, Evershot, Dorchester, Dorset, DT2 0JR, 01935 482000, www.summerlodgehotel. com The Eastbury Hotel, Long Street, Sherborne, Dorset, DT9 3BY, 01935 813131, www.theeastburyhotel.co.uk

Holiday Parks

The Green House Hotel, 4 Grove Road, Bournemouth, Dorset, BH1 3AX, 01202 498900, www.thegreenhousehotel.com

Hoburne Ltd, 10 Hoburne Lane, Highcliffe, Christchurch, Dorset, BH23 4HP, 01425 277661, www.hoburne.com

The Hilton Bournemouth, Terrace Road, Bournemouth, Dorset, BH2 5EL, 01202 804775, www.bournemouthhilton.com

Rockley Park (Bourne Leisure), Napier Road, Hamworthy, Poole, Dorset, BH15 4LZ, 01202 680691, www.rockleypark.co.uk

The Holiday Inn Bournemouth, 22 Bath Road, Bournemouth, Dorset, BH1 2NS, 01202 291266, www.holidayinn.com

West Dorset Leisure Holidays, Highlands End Holiday Park, Eype, Bridport, Dorset, DT6 6AR, 01308 422139, www.wdlh.co.uk

The Kings Harbour Hotel, 18 Castle Street, Christchurch, Dorset, BH23 1DT, 01202 588933, www.thekings-christchurch.co.uk

Home Technology

The Lifecentre, 713 Wimborne Road, Moordown, Bournemouth, Dorset, BH9 2AU, 01202 530265, www.lifecentre.biz

Living Home Technology , Studio 5, The Greenhouse, Mannings Heath Road, Poole, Dorset, BH12 4NQ, 01202 775133, www. livinghometech.co.uk

The Orchid Hotel, 34 Gervis Road, Bournemouth, Dorset, BH1 3DH, 01202 551600, www.orchidhotel.co.uk

The Lulworth Estate, The Estate Office, Lulworth Castle, Wareham, Dorset, BH20 5QS, 01929 400352, www.lulworth.com

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A -One Insurance Group, Energy House, Crow Arch Lane Industrial Estate, Crow Arch Lane, Ringwood, Hampshire, BH24 1PD, 01425 480700, www.aoig.co.uk Ageas Retail Ltd, Deansleigh House, Deansleigh Road, Bournemouth, Dorset, BH7 7DU, 03458 402721, www.ageas.co.uk Alan & Thomas Insurance Group, 314-316 Bournemouth Road, Poole, Dorset, BH14 9AP, 01202 754900, www.alan-thomas.co.uk All Insure Services Ltd, Unit 2b, Clump Farm Ind Estate, Shaftesbury Lane, Blandford Forum, Dorset, DT11 7TD, 01258 488879, www.allinsureservices.co.uk Cornish Mutual, CMA House, Newham Road, Truro, Cornwall, TR1 2SU, 07970 224338/07814929262, www.cornishmutual. co.uk Coversure Insurance Services (Poole & Weymouth), 96 Ashley Road, Parkstone, Poole, Dorset, BH14 9BN, 01202 929141/01305 457202, www.coversure. co.uk/poole Finch Group, 2B Vista Place, Coy Pond Business Park, Ingworth Road, Branksome, Poole, Dorset, BH12 1JY, 01202 759725, www.finchgroup.net Gallagher Insurance Brokers, 100 Holdenhurst Road, Bournemouth, Dorset, BH8 8AQ, 08002 988707, Health-on-Line, 80 Holdenhurst Road, Bournemouth, Dorset, BH8 8AQ, 01202 057412, www.health-on-line.co.uk NFU Mutual Wessex, Units 10 & 12 Leanne Business Centre, Sandford Lane, Wareham, Dorset, BH20 4DY, 01929 553472, www. nfumutual.co.uk/branches/wareham/ Stackhouse Poland, Unit 8 Albany Business Park, Cabot Lane, Poole, Dorset, BH17 7AZ, 01202 647400, www.stackhouse.co.uk

@DorsetChamber

DORSET BUSINESS FOCUS / BUSINESS DIRECTORY The Insurance Institute of Bournemouth, 5 Gainsborough Court, 73 Wimborne Road, Bournemouth, Dorset, BH3 7AN, 01202 518242, www.localinstitutes.cii.co.uk/ bournemouth UK Health Insurance, Bourne Gate, 25 Bourne Valley Road, Poole, Dorset, BH12 1DY, 01202 756352, www.ukhealthinsurance.com

Interactive 3D & VR CentreVR Limited, Richmond Gardens Shopping Centre, Old Christchurch Road, Bournemouth, Dorset, BH1 1EP, 01202 878300, www.centrevr.co.uk Yooport, 115 Mudeford Lane, Christchurch, Dorset, BH23 3HR, 07393 284204, www. yooport.com

Interior Design Keeley Fox Interior Design Ltd, 45 Poole Hill, Poole, Dorset, BH12 5PW, 01202 735134/07807 531165, www. keeleyfoxinteriordesign.com

IT A B S Computer Systems Ltd, James House, 40 Lagland Street, Poole, Dorset, BH15 1QG, 01202 770900, www.absgb.com Anytech Solutions, Suite 3 Stanley House, 3 Fleets Lane, Poole, Dorset, BH15 3AJ, 01202 460279, www.anytechsolutions.com Aura Technology Limited, Prospect House, 4 Meridians Cross, Ocean Village, Southampton, Hampshire, SO14 3TJ, 03333 208601, www.auratechnology.com

REWARD I.T., 307-309, Holdenhurst Road, Bournemouth, Dorset, BH8 8BX, 01202 805125, www.reward-it-support.co.uk

BEST Fittings Ltd, 9 Newbury Court, Newbury, Gillingham, Dorset, SP8 4QX, 01747 312672, www.bestfittings.co.uk

Servana Managed Services Ltd, Cinechrome Studios, 64-68 Calvin Rd, Bournemouth, Dorset, BH9 1LN, 01202 026522/07900 910085, www. servanamanaged.com

Biotrack Ltd, The Old Courts, Worgret Road, Wareham, Dorset, BH20 4PL, 01929 552992, www.biotrack.co.uk

Target IT Services, 1st Floor, 85 Castle Lane West, Bournemouth, Dorset, BH9 3LH, 01202 538488, www.target-its.co.uk TECHNEDs Investment LLP, 37 Commercial Road, Poole, Dorset, BH14 OHV, 03333 031047, www.techneds.co.uk

Kitchen Design Curiel Kitchen Designs, 3 Everdene Close, Ferndown, Dorset, BH22 8LG, 01202 897332/07834 228129, www. curielkitchendesign.co.uk

Landscape Services Eazy Garden Ltd, Ash Suite, Dana House, Spinneys Lane, Ferndown, Dorset, BH22 9BZ, 01202 978373, www. eazygardenlimited.co.uk

Landscape Supplies & Aggregates Suttle Stone Quarries, Swanworth Quarry, Worth Matravers, Swanage, Dorset, BH19 3LE, 01929 439444, www.suttles.co.uk

Laundry Service & Equipment

C3IA Solutions Limited, Unit B The Outlook, Ling Road, Poole, Dorset, BH12 4PY, 01202 721123, www.c3iasolutions.co.uk

Tech2Serv Ltd, 52 Seagrim Road, Thrope, Bournemouth, Dorset, BH8 OBD, 07917 542246, www.tech2serv.co.uk

Chillblast, Unit 28 Upton Industrial Estate, Factory Road, Poole, Dorset, BH16 5SL, 01202 068333, www.chillblast.com

Lifts Supply & Installation

Communications Consultants Worldwide, Beacon House, 15 Christchurch Road, Bournemouth, Dorset, BH1 3LB, 01202 318161, www.ccww.co.uk ENHANCED, Unit 3 New Fields Business Park, Stinsford Road, Poole, Dorset, BH17 0NF, 01202 308000, www.enhanced.co.uk ESET UK, Fifth Floor, Holland House, 20 Oxford Road, Bournemouth, Dorset, BH8 8EZ, 01202 405405, www.eset.co.uk GIANT Software, Misterton House, Misterton, Somerset, TA18 8LP, 01202 600704, www.giantsoftware.co.uk InnovationScouts.tech, 36 Stourpaine Road, Poole, Dorset, BH17 9AT, 07772 355726, www.innovationscouts.tech IT Support Business Ltd, 3 Richmond House, Yelverton Road, Richmond Hill, Bournemouth, Dorset, BH2 6EZ, 03300 881 335, www.itsupportbusiness.co.uk Juice Broadband, Unit 6, The Concept Centre, Innovation Close, Poole, Dorset, BH12 4QD, 01202 332331, www.juicebroadband.com Just Add Tech, 133 Howeth Road, Bournemouth, Dorset, BH10 5NU, 01202 800629, www.justaddtech.co.uk Keyfort Ltd, 6 Stratfield Saye, 20-22 Wellington Road, Bournemouth, Dorset, BH8 8JN, 08448 014580, www.keyfort.co.uk

Bourne Lifts Ltd, 11 Horsham Ave, Bournemouth, Dorset, BH10 7JB, 01202 582923/07808 813804, www.bournelifts. co.uk

BOFA International Ltd, 21-22 Balena Close, Creekmoor Industrial Estate, Creekmoor, Poole, Dorset, BH17 7DX, 01202 699444, www.bofa.co.uk British Diamond Wire Die Co Ltd, 66 Old Wareham Road, Parkstone, Poole, Dorset, BH12 4QS, 01202 745104, C R Instruments ltd, Unit 3 Sea Vixen Industrial Estate, Wilverly Road, Christchurch, Dorset, BH23 3RU, 01202 989822, www.crinstruments.co.uk C.C.Moore & Co Ltd, Unit 9, Gibbs Marsh Farm, Stalbridge, Sturminster Newton, Dorset, DT10 2RU, 01963 362234, www. ccmoore.com C6 (n) Technology Ltd, Unit 2 Christchurch Business Park, Radar Way, The Runway, Christchurch, Dorset, BH23 4FL, 02380 972093, www.c6n.co.uk Caleva Process Solutions Ltd, Butts Pond Ind Estate, Sturminster Newton, Dorset, DT10 1AZ, 01258 471122, www.caleva.co.uk Capricorn Labs, 40 Hurn Road, Ringwood, Hampshire, BH24 2AL, 01425 461834, www. capricorn-labs.co.uk Carlisle Fluid Technologies UK Ltd, Ringwood Road, Bournemouth, Dorset, BH11 9LH, 01202 571111, www.carlisleft.eu Caterpillar Marine Power UK Ltd, 22 Cobham Road, Ferndown Industrial Estate, Wimborne, Dorset, BH21 7PW, 01202 796000, www.marine.cat.com CBD Health Foods Ltd, 71-75 Shelton Street, Covent Garden, London, WC2H 9JQ, 020319 86986, www.canabidol.com CBRNergetics Ltd, 18 Abbey Business Park, Holton Heath, Poole, Dorset, BH16 6NN, 01202 800298, www.cbrnergeticsltd.com

Local Authority

Chemring Technology Solutions, Roke Manor, Old Salisbury Lane, Romsey, Hampshire, SO51 0ZN, 01794 833979,

BCP Council, Town Hall Annexe, St Stephens Road, Bournemouth, Dorset, BH2 6EA, 01202 454630, www.bcpcouncil.gov.uk

Clark Handling, Pineapple Business Park, Salway Ash, Bridport, Dorset, DT6 5DB, 01308 293052, www.clarkhandling.co.uk

Dorset Council, County Hall, Colliton Park, Dorchester, Dorset, DT1 1XJ, 01305 221000, www.dorsetforyou.com

Confex Technology Ltd, 28 Glenmore Business Park, Blackhill Road, Holton Heath, Poole, Dorset, BH16 6NL, 01202 881466, www.confexuk.com

Dorset Local Enterprise Partnership, 6th Floor Poole House, Talbot Campus, Fern Barrow, Poole, Dorset, BH12 5BB, 01202 965868, www.dorsetlep.co.uk/invest-indorset

Manufacturing A & E Connock (Perfumery & Cosmetics) Ltd, Woolsbridge, Wimborne, Dorset, BH21 6SP, 01425 653367, www.connock.com A B Precision (Poole) Ltd, 1 Fleets Lane, Poole, Dorset, BH15 3BZ, 01202 665000, www.abprecision.co.uk Abbey Supply Co Ltd, 7 Ventura Place, Upton Industrial Estate, Poole, Dorset, BH16 5SW, 01202 623258, www.abbeysupply.com Ability Projects Ltd, The Fulcrum, 2-3 Vantage Way, Poole, Dorset, BH12 4NU, 01202 305800, www.abilityprojects.com

Cygnus Instruments Ltd, Cygnus House, 30 Prince of Wales Road, Dorchester, Dorset, DT1 1PW, 01305 265533, www.cygnusinstruments.com Darlena Ltd, 21-25 Shelbourne Close, Bournemouth, Dorset, BH8 8QU, 01202 302010, www.darlena.co.uk Denis Wick Products Ltd, Unit 19, Dawkins Road, Poole, Dorset, BH15 4JY, 01202 665100, www.deniswick.com Dometic Group Ltd, Dometic House, The Brewery, Blandford St Mary, Blandford Forum, Dorset, DT11 9LS, 03446 260141, www.dometicgroup.com Electronic Technicians Ltd, 41-43 Cobham Road, Ferndown Industrial Estate, Wimborne, Dorset, BH21 7QZ, 01202 897722, www.etluk.co.uk

AlfaTronix Ltd, 29 Newtown Business Park, Poole, Dorset, BH12 3LL, 01202 715517, www. alfatronix.com

Enovation Controls Ltd, Swichgage House, Church Road, Laverstock, Salisbury, Wiltshire, SP1 1QZ, 01722 410055, www. enovationcontrols.eu

Netriver Systems Limited, 476 Chickerell Rd, Chickerell, Weymouth, Dorset, DT3 4DH, 02087 060995, www.netriver.co.uk

Altro Resin Systems, Unit 3, Station Road Industrial Estate, Maiden Newton, Dorchester, Dorset, DT2 0AE, 01300 320620, www.altro.co.uk

Field International Limited, 18-20 Nuffield Road, Nuffield Industrial Estate, Poole, Dorset, BH17 0RB, 01202 676331, www. fieldinternational.com

Pro2col Ltd, 144 Tuckton Road, Bournemouth, Dorset, BH6 3JX, 01202 433 415, www.pro2col.com

Ashland ASI ISP Microcaps UK Ltd, 8-9 Stepnell Reach, 541 Blandford Road, Poole, Dorset, BH16 5BW, 01202 627352,

QuoStar Solutions Ltd, Waverley House, 115-119 Holdenhurst Road, Bournemouth, Dorset, BH8 8DY, 0845 644 0331, www. quostar.com

ASM Assembly Systems (Weymouth)., 11 Albany Road, Granby Ind Est, Weymouth, Dorset, DT4 9TH, 01305 760760, www. asm.com

FireSTOP Manufacturing Ltd, 4-6 Wyvern Buildings, Grove Trading Estate, Dorchester, Dorset, Dt1 1st, 01305 213112, www. firestopltd.co.uk

Kimcell Ltd, Gild House, 72 Norwich Avenue West, Bournemouth, Dorset, BH2 6AW, 01202 755300, www.kimcell.com

more news online - www.dorsetchamber.co.uk/news

Flowbird Transport Limited, 10 Willis Way, Fleets Industrial Estate, Poole, Dorset, BH15 3SS, 01202 339403, www.flowbird.group

Focal Point Fires, Avon Trading Park, Reid Street, Christchurch, Dorset, BH23 2BT, 01202 499330, www.focalpointfires.co.uk Get Fresh Cosmetics Ltd, Unit 4 Wallisdown Ind Estate, 502 Wallisdown Road, Bournemouth, Dorset, BH11 8PT, 01202 859059, www.bombcosmetics.co.uk Greens Combustion, A31 Arena Business Centre, Holyrood Close, Poole, Dorset, BH17 7FJ, 01202 607563, www. greenscombustion.com H/T Portland Ltd, Unit 1 Victoria Square, Portland, Dorset, DT5 1AL, 01305 822828, www.htportlandltd.co.uk Halyard (M&I) Ltd, Whaddom Business Park, Southampton Road, Whaddom, Salisbury, Wiltshire, SP5 3HF, 01722 710922, www.halyard.eu.com Hamworthy Combustion Engineering Ltd, Fleets Corner, Poole, Dorset, BH17 0LA, 01202 662717, Haystack Dryers Ltd, Unit 1 Pintail Business Park, 165 Christchurch Road, Ringwood, Hampshire, BH24 3AL, 01202 890705, www. haystack-dryers.com Heatric (Division of Meggitt (UK) Ltd), 46 Holton Road, Holton Heath Trading Estate, Poole, Dorset, BH16 6LT, 01202 627000, www.heatric.com HFC Prestige International Operations, Wallisdown Road, Bournemouth, Dorset, BH11 8PL, 01202 524141 Honeywell Analytics Ltd, Hatchpond House, 4 Stinsford Road, Nuffield Industrial Estate, Poole, Dorset, BH17 0RZ, 01202 676161, www.honeywellanalytics.com Hydreco Hydraulics Limited, 32 Factory Road, Upton, Poole, Dorset, BH16 5SL, 01202 627500, www.hydreco.com Hyphose Ltd, 18 Abingdon Road, Nuffield Industrial Estate, Poole, Dorset, BH17 0UG, 01202 673333, www.hyphose.com I C B Waterproofing, Unit 9-11, Fleets Industrial Estate, Willis Way, Poole, Dorset, BH15 3SU, 01202 785200, www.icb.uk.com I C Brindle & Co Ltd, 15 Moor Road, Broadstone, Dorset, BH18 8AZ, 01202 657814, www.icbrindle.com Industrial Abrasives Ltd, PO Box 9293, Christchurch, Dorset, BH23 9LN, 01202 303362, www.indab.com Ishida Europe, Unit 1, 19 Willis Way, Poole, Dorset, BH15 3SS, 01202 466300, www. ishidaeurope.com Jarden Plastics Solutions Limited, Unit 3, 81 Somerford Road, Christchurch, Dorset, BH23 3PP, 01202 483636, www. jardenplasticssolutions.com Kallo Foods Ltd, River View, 2 The Meadows Business Park, Station Approach, Blackwater, Camberley, Surrey, GU17 9AB, 01276 609000, www.kallo.com KVP Eu Ltd, Unit 18-21 Horn Park Business Estate, Broadwindsor Road, Beaminster, Dorset, DT8 3PT, 01308 867020, www. kvpvet.com Lillidale Ltd, Pig Oak Farm, Holt Lane, Holt, Wimborne, Dorset, BH21 7DG, 01202 848456, www.lillidale.co.uk Lush Manufacturing Ltd, Unit H, Fleets Corner Industrial Estate, Nuffield Road, Poole, Dorset, BH17 0HL, 01202 664040, www.lush.co.uk Magicard Ltd, Hampshire Road, Granby Industrial Estate, Weymouth, Dorset, DT4 9XD, 01305 470000, www.magicard.com Marden Edwards Ltd, 2 Nimrod Way, East Dorset Trade Park, Wimborne, Dorset, BH21 7SH, 01202 861200, www.mardenedwards. com MEGGITT PLC, Atlantic House, Aviation Park West, Bournemouth International Airport, Christchurch, Dorset, BH23 6EW, 01202 597597, www.meggitt.com Merck Chemicals (formally SigmaAldrich), Old Brickyard Lane, Gillingham, Dorset, SP8 4XT, 01747 833000, www. merckgroup.com

DORSET BUSINESS FOCUS / BUSINESS DIRECTORY Neal’s Yard Remedies, Peacemarsh, Gillingham, Dorset, SP8 4EU, 01747 834665, www.nealsyardremedies.com NETZSCH Pumps & Systems Ltd, Horchester, Holywell, Dorchester, Dorset, DT2 OLL, 01935 483900, www.netzsch.com Nunet Ltd, Unit 8-9 Ashley Heath Industrial Estate, Three Legged Cross, Ringwood, Hampshire, BH21 6UZ, 01202 821572, www. nunetsolutions.co.uk Optimas Components, Unit A , Acorn Office Park, Poole, Dorset, BH12 4NZ, 01202 865222, www.optimascomponents.com Packline Ltd, Unit 28, Newtown Business Park, Ringwood Road, Poole, Dorset, BH12 3LL, 01202 307700, www.packline.co.uk Physicool Ltd, Yew Tree Stables, Cross Lane, Corscombe, Dorchester, Dorset, DT2 0NX, 07778 274265, www.physicool.co.uk Polyhose (UK) Ltd, 3 Airfield Road, Christchurch, Dorset, BH23 3TG, 01202 478334, www.polyhose.com Primetals Technologies Limited, 9 Enterprise Way, Christchurch, Dorset, BH23 6EW, 01202 331000, www.primetals.com R G S Precision Sheet Metal Work, 1 Abingdon Road, Nuffield Industrial Estate, Poole, Dorset, BH17 0UG, 01202 687220, www.rgs-poole.co.uk R. Hamilton & Co. Ltd, Unit G, Quarry Ind Estate, Mere, Wiltshire, BA12 6LA, 01747 860088, www.hamilton-litestat.com Rowland Sandwith Ltd, Battersea Crayon Works, 32 Canford Bottom, Wimborne, Dorset, BH21 2HD, 01202 882323, www.h-hhancock.co.uk S K C Ltd, Unit 11, Sunrise Park, Higher Shaftesbury Road, Blandford Forum, Dorset, DT11 8ST, 01258 480188, www.skcltd.com Sargasso Worldwide Industrial Limited, Braeburn House, New Street, Marnhull, Sturminster Newton, Dorset, DT10 1PY, 07743 877690 Senscient, F1/F2 Arena Business Centre, Holyrood Close, Poole, Dorset, BH17 7FJ, 01202 606460, www.senscient.com Siemens Traffic Mobility, Sopers Lane, Poole, Dorset, BH17 7ER, 01202 782000, www.siemenstraffic.com Solentim Ltd, Solent House, Johnson Road, Fernside Business Park, Wimborne, Dorset, BH21 7SE, 01202 798510, www.solentim. com Sontronics, 5 Wessex Trade Centre, Ringwood Road, Poole, Dorset, BH12 3PF, 01202 722583, www.sontronics.com Strouden Joinery, 54 Balena Close, Creekmoor, Poole, Dorset, BH17 7DY, 01202 696123, www.stroudenjoinery.com Sunseeker International, Sunseeker House, West Quay Road, Poole, Dorset, BH15 1JD, 01202 382222, www.sunseeker. com Superior Seals Limited, Nimrod Way, Ferndown Industrial Estate, Wimborne, Dorset, BH21 7SH, 01202 854335, www. superiorltd.com Thermal Spray Services Ltd, 1 Sandringham Gardens, Bournemouth, Dorset, BH9 3QW, 07887 656521, www. thermalsprayservices.co.uk Thompson Valves Ltd, 17 Balena Close, Creekmoor, Poole, Dorset, BH17 7EF, 01202 647820, www.thompson-valves.com Time & Data Systems International Ltd, Unit 10 Concept Park, Innovation Close, Poole, Dorset, BH12 4QT, 01202 723535, www.tdsi.co.uk Trimetals Limited, Trimetals Ltd, Sunrise Business Park, Blandford Forum, Dorset, DT11 8ST, 01258 459441, www.trimetals.co.uk Vapormatic UK Limited, Kestrel Way, Sowton Industrial Estate, Exeter, Devon, EX2 7LA, 01392 435461, www.vapormatic.com Vectair Systems Ltd, Unit 3 The Trident Centre, Armstrong Road, Basingstoke, Hampshire, RG24 8NU, 01256 319500, www. vectairsystems.com

July 2019 | Dorset Business Focus

Wartsila Water Systems, Fleets Corner, Poole, Dorset, BH17 0JT, 01202 662600, www.wartsila.com

Veritas ABD, 35 Dudsbury Road, West Parley, Ferndown, Dorset, BH22 8RB, 01202 894345, www.veritas-abd.co.uk

ITEC Connect Ltd, 15 Riverside Park, Station Road, Wimborne, Dorset, BH21 1QU, 01202 848866, www.itecgroup.co.uk

WRES Ltd, 25 Whitney Road, Nuffield Industrial Estate, Poole, Dorset, BH17 0GL, 01202 674480, www.wres-welding.co.uk

We Are 778 Ltd, Suite 5 2nd Floor, The Chocolate Box, 8-10 Christchurch Road, Bournemouth, Dorset, BH1 3NA, 01202 778800, www.weare778.com

Logik Copying Systems Ltd, 16 Nimrod Way, Ferndown Industrial Estate, Wimborne, Dorset, BH21 7SH, 01202 873366, www. logiksystems.co.uk

Wordcaster PR & Business News Service, Beech Dell, 9 Martins Close, Ferndown, Dorset, BH22 9SH, 01202 874079, www. wordcaster.net

Office Furniture

Wyndham Page Ltd, Unit 1C Chalwyn Ind Est, Parkstone, Poole, Dorset, BH124PE, 01202 734656, www.wyndhampage.com

Marine Actisense, 21 Harwell Road, Poole, Dorset, BH17 0GE, 01202 746682, www.actisense. com Pip Hare Ocean Racing, 71 Lilliput Road, Poole, Dorset, BH14 5SX, 07787 427063, www.piphareoceanracing.com

Marketing PR & Web Developers Aylesworth Fleming, Holland House, St Paul’s Place, Bournemouth, Dorset, BH8 8GG, 01202 295723, www.afagency.co.uk Bendell Publicity Consultants Ltd, 109 Leeson Drive, Ferndown, Dorset, BH22 9RD, 07771 700394, www.bendell-publicityconsultants-limited.co.uk Cara Telemarketing Ltd, 6 Ferndown Industrial Estate, Whittle Road, Wimborne, Dorset, BH21 7RU, 01202 890055, www. caratelemarketing.com Caron Khan Consultancy, The Studio, 31 Petersfield Road, Bournemouth, Dorset, BH7 6QG, 07967 524578, www.caronkhan.co.uk Crowd Creative Communications Agency, Floor 3 Wilson Holuse, 2 Lorne Park Road, Bournemouth, Dorset, BH1 1JN, 01202 529743, www.thisiscrowd.com Darren Northeast PR Ltd, Suite 5, Second Floor, The Chocolate Box, 8 – 10 Christchurch Road, Bournemouth, Dorset, BH1 3NA, 01202 676762, www. darrennortheast.co.uk Digital Storm Limited, Second Floor, 27/31 Old Christchurch Road, Bournemouth, Dorset, BH1 1DS, 01202 298392, www. digitalstorm.co.uk Insightful UX Ltd, 5b New Orchard Way, Guildhall Mews, Poole, Dorset, BH15 1LY, 01202 912760, www.insightfulux.co.uk Intergage Ltd, Unit 8, Holes Bay Business Park, Sterte Avenue West, Poole, Dorset, BH15 2AA, 01202 684009, www.intergage. co.uk Key Digital Agency Ltd, Stowey House, Bridport Road, Poundbury, Dorchester, Dorset, DT1 3SB, 01305 542000, www.key. digital Match Marketing Services Ltd, 27b Branksome Wood Road , Bournemouth , Dorset, BH4 9JR, 07739 323753/01202 054241, www.matchmarketingservices.co.uk Motley.co.uk, Office 3, The Exchange, Old Market Hill, Sturminster Newton, Dorset, DT10 1FH, 01258 807695, www.motley.co.uk Octima LLP, Bayside Business Centre, 1 Sovereign Business Park, Poole, Dorset, BH15 3TB, 01202 022 108, www.octima.co.uk Path Marketing LTD, Yeovil Innovation Centre, Barracks Close, Copse Road, Yeovil, Somerset, BA22 8RN, 01935 253710, www. path-marketing.com South Coast Social, Bryanstone Works, 11 Upper Norwich Road, Bournemouth, Dorset, BH2 5RA, 01202 985022, www. southcoastsocial.com The Pistachio Club, Chamber House, Acorn Office Park, Ling Road, Tower Park, Poole, Dorset, BH12 4NZ, 07444 353621, www. thepistachioclub.com Triple Helix Ltd, 1123 Christchurch Road, Bournemouth, Dorset, BH76BQ, 01202 437924, www.triple-helix.co.uk UKB Marketing Ltd, 27 Southwood Ave, Southbourne, Bournemouth, Dorset, BH6 3QB, 01202 980123, www.ukbmarketing. com

Media & Film Global, Radio House, Whittle Avenue, Apple Industrial Estate, Fareham, Hampshire, PO15 5SX, 01489 587610, www.global.com Global Brand Communications, 76 Shelley Road East, Bournemouth, Dorset, BH7 6HB, 01202 727070, www.discoverglobal.co.uk Image Republic Ltd, Unit 1 Kingfisher Park, Collingwood Road, West Moors, Wimborne, Dorset, BH21 6US, 01202 820555, www. imagerepublic.co.uk Monogram Media, The Picture House, 309 – 315 Holdenhurst Road, Bournemouth, Dorset, BH8 8BX, 08009 496655, www. monogrammedia.co.uk The ID Group, 14 Briggs House, 26 Commercial Road, Poole, Dorset, BH14 0JR, 07957 334633, www.theidgroup.co.uk The Video Club, 635-637 Christchurch Road, Bournemouth, Dorset, BH1 4AP, 01202 392653, www.thevideoclub.co Thin Reel Media Ltd, Weighbridge House, Bay Hog Lane, Poole, Dorset, BH15 1JF, 07876 796233, www.thinreelmedia.com Wave 105, 5, Manor Court, Barnes Wallis Road, Segensworth East, Fareham, Hampshire, PO15 5TH, 07590 014477, www. wave105.com

Motoring Sales & Servicing Bionanovate Limited, Studio 9, The Greenhouse, Mannings Heath Road, Poole, Dorset, BH12 4NQ, 01202 695999, www. bionanovate.com

Osmond Ergonomics, 21 Johnson Road, Ferndown Industrial Estate, Wimborne, Dorset, BH21 7SE, 01202 850550, www. ergonomics.co.uk

Office Supplies Ace Office Environments Ltd, Emberton House, Yeomans Way, Bournemouth, Dorset, BH8 0BP, 01202 240000, www.aceoffice. co.uk Labelzone, 20-22 Benson Road, Nuffield Industrial Estate, Poole, Dorset, BH17 0GB, 01202 681311, www.labelzone.co.uk

Packing & Packaging Bayquest Packaging, Units 14-15, Uddens Trading Estate, Wimborne, Dorset, BH21 7NL, 01202 893473, www.bayquest.co.uk PSP Logistics, PSP Dorset, 105E Bournemouth Aviation Park, Bournemouth International Airport, Christchurch, Dorset, BH23 6NW, 01489 565577, www.psplogistics.co.uk

Pharmaceutical PHARMAQ Ltd, Unit 15, Sandleheath Industrial Estate, Fordinbridge, Hampshire, SP6 1PA, 01425 656081, www.pharmaq.no

Photographer Anna Klesse Photography, A1 Romany Business Park, Wareham Road, Holton Heath, Poole, Dorset, BH16 6JL, 07873 251863, www.annaklesse.com SKC Photography, 1 Rowan Close, Wareham, Dorset, BH20 7QH, 01929 551788, www.skcphotography.co.uk

Breeze Volkswagen, Yarrow Road, Tower Park, Poole, Poole, Dorset, BH12 4QY, 01202 713000, www.breeze-volkswagen.co.uk

Studio Shotz Photography, 5 St Margarets Avenue, Christchurch, Dorset, BH23 1JD, 01202 432234, www.studioshotz.co.uk

Dorset Sports Cars Ltd, Three Cross Garage, 99 Ringwood Road, Three legged Cross, Wimborne, Dorset, BH21 6RD, 01202 825911, www.dorsetsportscars.co.uk

Plumbing Heating Roberts Plumbing & Heating, 42a Broadstone Lane, Ringwood, Hampshire, BH24 3RS, 07511 749922

E T S Truck & Van, 6 Witney Road, Nuffield Industrial Estate, Poole, Dorset, BH17 0GH, 01202 669339, www.etstrucks.co.uk

Printing Services & Supplies

i247 Group, i247 Group, Sherwood House, Blackhill Road, Poole, Dorset, BH16 6LS, 01202 628282, www.i247group.com

C M P Printing Limited, G3 The Fulcrum, Vantage Way, Poole, Dorset, BH12 4NU, 01202 739993, www.cmp-uk.com

OKO Global LLP, P.O. Box 179, Tiverton, Devon, EX16 5YR, 02078 703156, www. oko.com

The Minster Press, The Old Brewery, 14-15 Mill Lane, Wimborne, Dorset, BH21 1JQ, 01202 882277, www.printsolutions.co.uk

Poole Audi, Old Wareham Road, Poole, Dorset, BH12 4QN, 01202 775050, www. pooleaudi.co.uk

The Print Agency, 35 Haviland Road, Ferndown, Dorset, BH22 9ND, 01202 872777, www.theprintagency.com

Star Tech, Unit 2 K&B Estate, Holyrood Close, Poole, Dorset, BH17 7BP, 01202 694758, www.star-tech.co.uk

Xerocad Limited, 527 Ringwood Road, Ferndown, Dorset, BH22 9AQ, 01202 897297, www.xerocad.co.uk

Volvo Cars Poole, 582 - 602 Ringwood Road, Poole, Dorset, bh12 4ly, 01202 065555, www.volvocarspoole.co.uk

Product Design

Westover Group Ltd, 382 Charminster Road, Bournemouth, Dorset, BH8 9SA, 01202 636600, www.westovergroup.co.uk

Aetha Design Studio Ltd, Unit G, Arthur Bray Yard, 4 West Quay Road, Poole, Dorset, BH15 1HT, 01202 403368, www.aethadesign. com

Notary Services

Property Maintenance

Paul Wintle Notary Public, 27 Bascott Road, Bournemouth, Dorset, BH11 8RJ, 01202 267818, www.notarypublicpoolepwintle.com

SCD Plumbing Ltd., Sandford Close, Bournemouth, Dorset, BH9 3PQ, 01202 403666, scdplumbing.co.uk

Office Equipment Suppliers Condor Office Solutions Ltd, Cando House, Bournemouth Road, , Chandlers Ford, Eastleigh, Hampshire, SO53 3QB, 01202 537709, www.condoroffice.co.uk

/company/dorset-chamber/

/dorsetchamber

Property Management GH Property Management Ltd, The Old Barn, Vicarage Farm Business Park, Winchester Road, Fair Oak, Eastleigh, Hampshire, SO50 7HD, 03453 080988, www.gh-propertymanagement.co.uk

@DorsetChamber

DORSET BUSINESS FOCUS / BUSINESS DIRECTORY

Property Sales and Rental ASN Capital, 676-680 Wimborne Road, Bournemouth, Dorset, BH9 2EG, 01202 771441, www.asncapital.com D J Property, Unit C Oxford Court, Cambridge Road, Granby Industrial Estate, Weymouth, Dorset, DT4 9GH, 01305 778896, www.djproperty.com Goadsby & Harding (Survey & Valuation) Ltd, 99 Holdenhurst Road, Bournemouth, Dorset, BH8 8DY, 01202 550000, www. goadsby.com IW Group Services (UK) Ltd, Aviation Business Park, Enterprise Close, Bourenmouth, Dorset, BH236NX, 01202 331700, www.basepoint.co.uk James Drewitt & Son Ltd, 865 Ringwood Road, Bournemouth, Dorset, BH11 8LW, 01202 575757, www.drewittgroup.co.uk Move On Sales and Lettings, 420 Poole Road, Branksome, Poole, Dorset, BH12 1DF, 01202 711169, www.moveonrentals.com Sibbett Gregory Wright and Coles Limited, 3 Winchester Place, North Street, Poole, Dorset, BH15 1NX, 01202 661177, www. sibbettgregory.com Vantage Point, 10 High Street, Poole, Dorset, BH15 1BP, 01202 619868, www. vantagepoint-uk.com

Property Tax Specialists E3 Consulting Ltd, 2 Meridians Cross, 7 Ocean Way, Southampton, Hampshire, SO14 37J, 03452 306450, www.e3consulting. co.uk

Public Relations & Marketing Consultants Deep South Media Ltd, 3 Victoria Park Place, 706 Wimborne Road, Winton, Bournemouth, Dorset, BH9 2EG, 01202 534487, www.deepsouthmedia.co.uk Haynes MarComs LTD, 18 Garland Road, Poole, Dorset, BH15 2LA, 07919 510051, www.ryanhaynesmarketing.com Liz Lean PR, 4a Banks Road, Sandbanks, Poole, Dorset, BH13 7QB, 01202 701828, www.lizleanpr.co.uk

Publications IMS Group, 96 - 98 Castle Lane West, Bournemouth, Dorset, BH9 3JU, 01202 611100, www.ims-group.co.uk Pulford Publicity Ltd (inc. Mags4Dorset & Brightbox Designs), Dana House, Spinneys Lane, Ferndown, Dorset, BH22 9BZ, 01202 870270, www.mags4dorset.co.uk The Daily Echo & Dorset Echo, Richmond Hill, Bournemouth, Dorset, BH2 6HH, 01202 554601, www.bournemouthecho.co.uk/. dorsetecho.co.uk

Recruitment Ash Elite, Space House, 22-24 Oxford Road, Bournemouth, Dorset, BH8 8EZ, 01202 797518, www.ashelite.com Aspire Jobs Ltd, Office 9 The Crown House, 2 Southampton Road, Ringwood, Hampshire, BH24 1HY, 07974 429217, www.aspirejobs. co.uk FTS Construction Recruitment, Bourne Space, 23 Hinton Road, Bournemouth, Dorset, BH1 2EF, 01202 201225, www. ftscareers.com

Prospects Services, Fairview House, 17 Hinton Road, Bournemouth, Dorset, BH1 2EE, 01202 638990, www.prospects.co.uk Real Recruitment Solutions, First Floor 6 Stratfield Saye, 20- 22 Wellington Road, Bournemouth, Dorset, BH8 8JN, 01202 530770, www.realrecruitmentsolutions.co.uk Reed Specialist Recruitment, 106 Old Christchurch Road, Bournemouth, Dorset, BH1 1LR, 01202 585585, reedglobal.com South West Recruitment Ltd, 1 Holdenhurst Road, Lansdowne, Bournemouth, Dorset, BH8 8EH, 01202 292907, www.swr.uk.net TeamJobs, 30 Parkstone Road, Poole, Dorset, BH15 2PG, 01202 445700, www. teamjobs.co.uk

Recruitment & Software Direct Hiring Solutions & Network Executive, 9 Windsor View, 5 Windsor Road, Bournemouth, Dorset, BH14 8SE, 07540 138881, www.network-executive.com

Recycling & Waste Eco-Sustainable Solutions Ltd, Chapel Lane, Parley, Christchurch, Dorset, BH23 6BG, 01202 593601, www.thisiseco.co.uk W & S Waste Management Ltd, 14-16 Nuffield Road, Nuffield Ind Estate, Poole, Dorset, BH17 0RB, 01202 675564, www. wsrecycling.co.uk Waste Management Facilities Ltd, Unit 4 Stratfield Saye, 20-22 Wellington Road, Bournemouth, Dorset, BH8 8JN, 01202 535888, www.wmfltd.co.uk

Regeneration Transport Jurassic Coast Holdings Ltd, 45 Old Milton Road, New Milton, Hampshire, BH25 6DJ, 01425 620666, jurassiccoastholdings.com

Removals & Storage Leatherbarrows Removals & Storage Ltd, C3 Cirrus Court, Bournemouth Int Airport, Christchurch, Dorset, BH23 6BW, 01202 578581, www.leatherbarrows.co.uk Maidmans Moving and Storage Limited, Unit 1, 2 Willis Way, Fleets Lane Industrial Estate, Poole, Dorset, BH15 3SS, 01202 681 397, www.maidmans.com

Dorset Fire & Security, Unit 12, Albany Business Park, Cabot lane, Poole, Dorset, BH17 7BX, 01202 339611, www. dorsetfiresecurity.com

Matthew and Matthew, 194 Seabourne Road, Bournemouth, Dorset, BH5 2JD, 01202 437179, www.mm4law.co.uk Preston Redman LLP, Hinton House, Hinton Road, Bournemouth, Dorset, BH1 2EN, 01202 292424, www.prestonredman.co.uk

Smart Homeworks, Browning Ave, Bournemouth, Dorset, BH5 1NS, 01202 309503, www.smarthomeworks.co.uk

Scott Walby LLP, Brooke House, Oakley Hill, Wimborne, Dorset, BH21 1RJ, 01202 888300, www.scott-walby.com

Serviced Offices

Steele Raymond LLP, Richmond Point, 43 Richmond Hill, Bournemouth, Dorset, BH2 6LR, 01202 204598, www.steeleraymond. co.uk

BizSpace Poole, Discovery Court, 551 - 553 Wallisdown Road, Poole, Dorset, bh12 5ag, 01202 853100, www.bizspace.co.uk/spaces/ poole

Software AMS Ltd, Unit 6, St Stephens Court, 15-17 St Stephens Road, Bournemouth, Dorset, BH2 6LA, 01202 652070, www.ams-ltd.com Bytes Ahead Ltd, Suite 2, 2 Lansdowne Crescent, Bournemouth, Dorset, BH1 1SA, 01202 377355, www.bytesahead.com Chittak, 70 Malmesbury Park Road, Charminster, Bournemouth, Dorset, BH8 8PJ, 01202 611711, www.chittak.co.uk

Trethowans, Space House, 22-24 Oxford Rd, Bournemouth , Dorset, BH8 8EZ, 01202 338585, www.trethowans.com

Sports & Leisure Active Dorset, SCITT Room, Bournemouth Learning Centre, Slades Farm, Ensbury Avenue, Bournemouth, Dorset, BH10 4HG, 01202 458889, www.activedorset.org AFC Bournemouth, Vitality Stadium, Dean Court, Kings Park, Bournemouth, Dorset, BH7 7AF, 01202 726322, www.afcb.co.uk

Dorset Creative, 8-10 Christchurch Road, Bournemouth, Dorset, BH1 3NA, 01202 237899, www.dorsetcreative.co.uk

Bournemouth Rugby Club, Chapel Gate, East Parley, Christchurch, Dorset, BH23 6BL, 07584 208500, www.bournemouthrugby.co.uk

KFA Connect, First Floor, 28-30 Southampton Road, Ringwood, Hampshire, BH24 1HY, 01425 484445, www.kfa.co.uk

Dorset County Football Association, Blandford Close, Poole, Dorset, BH14 4BF, 01202 682375, www.dorsetfa.com

Provulo, Christchurch Road, Ringwood, Hampshire, BH243AS, 07503 267160, www. provulo.com

Dudsbury Golf Club (Hotel & Spa), 64 Christchurch Road, Ferndown, Dorset, BH22 8ST, 01202 593499, www.dudsburygolfclub. co.uk

Solweb Ltd, 2 Cedar Park, Cobham Road, Ferndown Industrial Estate, Dorset, Ferndown Industrial Estate, Dorset, BH21 7SB, 01202 232846, www.solweb.co.uk Tripleplay Services Ltd, Unit 3 Concept Park, Innovation Close, Poole, Dorset, BH12 4QT, 08456 432057, www.tripleplay.tv

Solar/Green Energy Daylight Energy, Unit 19, Slader Business Park, Witney Road, Poole, Dorset, BH17 0GP, 07889 915745, www.daylightenergy.co.uk

Solicitors

Grosvenor Casino Bournemouth, 48 Westover Road, Bournemouth, Dorset, BH1 2BZ, 01202 553790, www.grosvenorcasinos. com Hoburne Golf, Crane Valley Golf Club, Verwood, Dorset, BH31 7L1, 01202 814088, www.hoburnegolf.com Muc-Off Ltd, 23 Branksome Business Park, Branksome, Poole, Dorset, BH12 1DW, 01202 307790, www.muc-off.com Poole Stadium Greyhound Racing Speedway & Hospitality, Poole Stadium, Wimborne Road, Poole, Dorset, BH15 2BP, 01202 677449, www.poolegreyhounds.com

Store & Secure Self Storage, 5 Yeomans Way, Castlepoint, Bournemouth, Dorset, BH8 0BJ, 01202 520220, www. storeandsecure.co.uk

Barker Brettell LLP, Medina Chambers, Town Quay, Southampton, Hampshire, SO14 2AQ, 02380 336970, www.barkerbrettell. co.uk

Retail

Battens Solicitors Ltd, Savernake House, 42 High West Street, Dorchester, Dorset, DT1 1UU, 01305 250560, www.battens.co.uk

Rockley Watersports Ltd, Rockley Watersports Ltd, 13 Parkstone Road, Poole, Dorset, BH152NN, 01202 677272, www. rockleywatersports.com

Coles Miller Solicitors LLP, 44-46 Parkstone Road, Poole, Dorset, BH15 2PG, 01202 673011, www.coles-miller.co.uk

The Tank Museum, Bovington, Bovington, Dorset, BH20 6JG, 01929 405096, www. tankmuseum.org

Dutton Gregory Solicitors LLP, 3 Poole Road, Bournemouth, Dorset, BH2 5QJ, 01202 315005, www.duttongregory.co.uk

The West Hants Club, Roslin Road South, Bournemouth, Dorset, BH3 7EF, 01202 519455, www.westhants.co.uk

Ellis Jones Solicitors LLP, 302 Charminster Road, Bournemouth, Dorset, BH8 9RU, 01202 525333, www.ellisjones.co.uk

Weymouth and Portland National Sailing Academy, Hamm Beach Road, Osprey Quay, Portland, Dorset, DT5 1SA, 01305 866000, www.wpnsa.org.uk

Brewery Square, Concierge Office, 3 Copper Street, Dorchester, Dorset, DT1 1GH, 01305 267777, www.brewerysquare.com Dacombes of Wimborne, 61-63 Leigh Road, Wimborne, Dorset, BH21 1AE, 01202 882615, www.dacombesofwimborne.com Fab Frocks Ltd, 17 Seamoor Road, Bournemouth, Dorset, BH4 9AA, 01202 765353, www.fabfrocks.co.uk New Look Group Ltd, Mercery Road, Weymouth, Dorset, DT3 5HJ, 01305 765000, www.newlook.com The Dolphin Shopping Centre, Centre Management Offices, 110 Dolphin Shopping Centre, Poole, Dorset, BH15 1SZ, 01202 673906, www.dolphinshoppingcentre.co.uk Watt to Wear Ltd, Unit 3 Old Brewery Road, Wiveliscombe, Somerset, TA4 2PW, 01984 622010, www.watt-to-wear.co.uk

Hardy Recruitment, 21 Church Road, Poole, Dorset, BH14 8UF, 01202 232520, hardyrecruitment.com

Retail & Commercial Interiors

Intalent Solutions Limited, Platinum Park, Exeter Park Road, Bournemouth, Dorset, BH2 5AY, 01202 652107, www.intalent.co.uk

Creative Retail Solutions, 2C Aston Way, Mannings Heath, Poole, Dorset, BH12 4FE, 01202 233088, www.creativeretailsolutions. co.uk

Mploy Staffing Solutions Ltd, Vision House, 236-244 High Street North, Poole, Dorset, BH15 1EA, 01202 668360, www.mploystaff. com

Security

Kiwi Design, 9 Bessemer Close, Ebblake Industrial Estate, Verwood, Dorset, BH31 6AZ, 01202 822634, www.kiwidesign.co.uk

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Frettens LLP, The Saxon Centre, 11 Bargates, Christchurch, Dorset, BH23 1PZ, 01202 499255, www.frettens.co.uk Harold G Walker Solicitors, Grenville House, 30 West Borough, Wimborne, Dorset, BH21 1NF, 01202 881454, www. hgwalker.co.uk

Rock Reef (Bournemouth Pier), Unit 3 Pier Approach, Bournemouth, Dorset, BH2 5AA, 01202 983983, www.rockreef.co.uk

X-Leisure (Poole) Ltd, 5 Strand, Strand, London, WC2N 5AF, 02077 472300, www. towerparkcentre.co.uk

Stonemasons

Humphries Kirk, Glebe House, North Street, Wareham, Dorset, BH20 4AN, 01305 251007, www.hklaw.eu

Hoare Banks Stonemasons, Hoare Banks House, 19 Gloucester Road, Bournemouth, Dorset, BH7 6DA, 01202 397231, www. hoarebanks.co.uk

Laceys Solicitors LLP, 5 Poole Road, Bournemouth, Dorset, BH2 5QL, 01202 557256, www.laceyssolicitors.co.uk

Portman Stone Limited, 1 Airfield Way, Christchurch, Dorset, BH23 3PE, 01202 484340, www.portmanstone.com

Lester Aldridge LLP, Russell House, Oxford Road, Bournemouth, Dorset, BH8 8EX, 01202 786161, www.lesteraldridge.com

Team Building

M J P Law Ltd, 22 Westborough, Wimborne, Dorset, BH21 1NF, 01202 842929, www. mjplaw.co.uk

Joseph Allnatt Centres LTD, The Chatsworth Centre, 35 Ulwell Road, Swanage, Dorset, BH19 1LG, 01929 421075, www.allnatt.co.uk

DORSET BUSINESS FOCUS / BUSINESS DIRECTORY Treasure Trails Partners (Dorset and New Forest), Giants Head Farm House, Old Sherborne Road, Cerne Abbas, Dorchester, Dorset, DT2 7TR, 07867 800897, www. treasuretrails.co.uk

Telecommunications 4Com plc, One Lansdowne Plaza, 24 Christchurch Road, Bournemouth, Dorset, BH1 3NF, 03304 444444, www.4com.co.uk Buzz Networks Ltd, 6 Glenmore Business Park, Blackhill Road, Holton Heath, Poole, Dorset, BH16 6NL, 02034 888812, www. buzzconnect.co.uk Citrus Telecommunications Ltd, 99 Holdenhurst Road, Bournemouth, Dorset, BH8 8DY, 03451 939393, www.boxcleversolutions.co.uk Crystal Clear Telecom Ltd, Suite 3 Richmond House, Richmond Hill, Bournemouth, Dorset, BH2 6EZ, 01202 941040, www.crystalcleartelecom.co.uk EA Systems & Support Limited, Unit 18 Benson Road, Nuffield Industrial Estate, Poole, Dorset, BH17 0DG, 01202 614061, www.ea-systems.co.uk Grapevine (Telecoms & IT), 19-25 Nuffield Road, Poole, Dorset, BH17 0RU, 01202 644434, www.grapevine.uk.com Phones 4 Business Limited, 3 Victoria Park Place, 706 Wimborne Road, Bournemouth, Dorset, BH9 2EG, 01202 705030, www. phones4business.com Telesoft Technologies Ltd, Observatory House, Stour Park, Blandford, Dorset, DT11 9LQ, 01258 480880, www.telesofttechnologies.com Town & Country Communications, 346-348 Charminster Road, Bournemouth, Dorset, BH8 9RX, 01202 514444, www.towncountry-comms.co.uk TXI Telecoms, Unit 4 Glenmore Business Park, Holton Heath, Poole, Dorset, BH16 6NL, 01202 233550, www.txitelecom.co.uk VoIP Unlimited, 6 Albany Business Park, Cabot Lane, Poole, Dorset, BH17 7BX, 01202 612000, www.voip-unlimited.net

Tool Hire & Sales Piling Equipment Ltd, Solutions House, Centurion Way, Crusader Park, Warminster, Wiltshire, BA12 8BT, 01985 219192, www. piling-equipment-ltd.com

Town Planning Consultants Chapman Lily Planning Ltd, Unit 5 Designer House, Sandford Lane, Wareham, Dorset, BH20 4DY, 01929 553818, www.clplanning. co.uk

Aspire Training Team, 744 Christchurch Road, Bournemouth, Dorset, BH7 6BZ, 01202 551553, www.aspiretrainingteam. co.uk Beyond This - Motivational Speaker, Yew Tree Cottage, Bat Alley, Marnhull, Sturminster Newton, Dorset, DT10 1NX, 07884 946219, www.beyondthis.co.uk Locomotivation, The Old Bank, 40-42 The High Street, Poole, Dorset, BH15 1BT, 01202 567204, www.locomotivation.co.uk Micro Nav Limited, 41-47 Seabourne Road, Bournemouth, Dorset, BH5 2HU, 01202 764444, www.micronav.co.uk Ouch Training Team Ltd, 13c Riverside Park, Station Road, Wimborne, Dorset, BH21 1QU, 01202 880999, www.ouchtraining.co.uk Performance People Ltd, C/O Dorset Chamber, Ling Road, Poole, Dorset, BH12 4NZ, 07968 416466, www. performancepeople.org Trayna UK, Bayside Business Centre, 1 Sovereign Business Park, 48 Willis Way, Poole, Dorset, BH15 3TB, 07746 495972, www.traynauk.com Unicorn Training, Telephone House, 18 Christchurch Road, Brighton, East Sussex, BN1 4DU, 01202 306050, www. unicorntraining.com Work Well Hub, 4 The Triangle, Poole, Dorset, BH16 5PG, 01202 987916, www. workwellhub.com

Transport & Logistics Brittany Ferries Freight, New Harbour Road South, Poole, Dorset, BH15 4AJ, 08712 440411, www.brittanyferriesfreight.com Channel Seaways Ltd, X Shed, New Harbour Road, Poole, Dorset, BH15 4BB, 01481 723400, www.channelseaways.co.uk DPD Local, Unit 5 Homelands Farm, Ringwood Road, Three legged Cross, Wimborne, Dorset, BH21 6QZ, 01202 828691, www.dpdlocal.co.uk John Pipe Limited, 380 Ringwood Road, Poole, Dorset, BH12 3LT, 01202 715888, www.johnpipe.co.uk More Bus / Excelsior Coaches, Poole Bus Station, 1 Dolphin Centre, Poole, Dorset, BH15 1SN, 01202 338420, www.morebus. co.uk Poole Harbour Commissioners, Harbour Office, 20 New Quay Road, Poole, Dorset, BH15 4AF, 01202 440210, www.phc.co.uk

Dorset Cruises (Poole) Ltd, Poole Quay, Poole, Dorset, BH15 1HJ, 01202 724910, www.dorsetcruises.co.uk

Tower Supplies, 3 Yarrow Road, Poole, Dorset, BH12 4TS, 01202 718000, www. towersupplies.com

Gilt Edged Travel (Chauffeur Services), 6 Belmont Avenue, Bournemouth, Dorset, BH8 0AN, 01202 528033, www.giltedgedtravel. co.uk

Viper 10, Suite 6, Coy Pond Business Park, Ingworth Road, Poole, Dorset, BH12 1JY, 01202 545635, www.Viper10.com

Heathside Travel Ltd , Forest Edge, 1 Humber Road , Ferndown, Dorset, BH22 8XN, 01202 892202, www.heathsidetravel. co.uk Not Just Travel - Perfect Destinations, Yeatminster Road, Poole, Dorset, BH17 8AH, 01202 901261, www.notjusttravel.com/ perfectdestinations Prestige Holidays, 1 Fridays Court, High Street, Ringwood, Hampshire, BH24 1JA, 01425 484007, www.prestigeholidays.co.uk Sterling Travel Management, Suite H Medina Chambers, Town Quay, Southampton, Hampshire, SO14 2AQ, 02380 330111, www.sterlingtravel.co.uk Travel Counsellors For Business, 3 Chard Lane, Ringwood, Hampshire, BH24 3FJ, 01202 802166, www.tctravelmanagement. co.uk/katharine.cleall

Utilities D&A Procurement Ltd, 25B Ensbury Avenue, Bournemouth, Dorset, BH10 4HF, 07956 311336, www.daprocurement.co.uk Smart Finances, 46-52 Brownsea View Avenue, Poole, Dorset, Bh14 8LQ, 07970 624062, www.smart-finances.co.uk/

Young Chamber School Bournemouth School for Girls Sponsored by Lester Aldridge, Castle Gate Close, Castle Lane West, Bournemouth, Dorset, BH8 9UJ, 01202 526289, www.bsg. bournemouth.sch.uk Budmouth College sponsered by Atlas Elektronik, Chickerell Road, Weymouth, Dorset, DT4 9SY, 01305 830505, www. budmouth.dorset.sch.uk Highcliffe School Sponsered by Hoburne Ltd, Parkside, Highcliffe, Christchurch, Dorset, BH23 4QD, 01202 273381, www. highcliffe.dorset.sch.uk Lytchett Minster School sponsored by Walker Wealth Management, Post Green Road, Lytchett Minster, Poole, Dorset, BH16 6JD, 01202 622413, www.lytchett.org.uk Parkstone Grammar School (Sponsored by Coles Miller), Sopers Lane, Poole, Dorset, BH17 7EP, 01202 605605, www. parkstone.poole.sch.uk Poole High School (Sponsored by Intergage), Wimborne Rd, Poole, Dorset, BH15 2BW, 01202 666988

UX Design

Queen Elizabethâ&#x20AC;&#x2122;s School sponsored by Blue Sky Financial Planning, Blandford Road, Wimborne, Wimborne, Dorset, BH21 4DT, 01202 885233, www.qe.dorset.sch.uk

Experience UX, 4th Floor Avalon, 26-32 Oxford Road, Bournemouth, Dorset, BH8 8EZ, 01202 293652, www.experienceux. co.uk

Shaftesbury School Sponsered by BV Dairy, Barton Hill House, Salisbury Road, Shaftesbury, Dorset, SP7 8ER, 01747 852469, www.shaftesburycomp.dorset. school.co.uk

Vehicle Leasing Alternative Route Vehicle Leasing, 34 Discovery Court Business, Wallisdown Road, Poole, Dorset, BH12 5AG, 01202 821354, www.vehicleleasingdorset.co.uk

Vehicle Rental Abacus Vehicle Hire/ Horton Commercials, 13/19 Johnson Road, Wimborne, Dorset, BH21 7SE, 01202 877790, www.abacusvanhire.co.uk

Windows & Double Glazing

Yellow Buses, Yeomans Way, Bournemouth, Dorset, BH8 0BQ, 01202 636046, www. bybus.co.uk

Dorset Windows Ltd, 12 Victory Close, Woolsbridge Ind Est, Three Legged Cross, Wimborne, Dorset, BH21 6SX, 01202 825225, www.dorsetwindows.com

Training

Travel

Workwear

Arena4Finance, Suite 6 Merley House Business Centre, Merley House Lane, Wimborne, Dorset, BH21 3AA, 01202 849691, www.arena4finance.co.uk

Condor Ferries Ltd, Condor House, New Harbour Road South, Poole, Dorset, BH15 4AJ, 03456 091030, www.condorferries. com

Site Safety Limited, Unit 6 & 7 Lindbergh Road, Ferndown Industrial Estate, Wimborne, Dorset, BH21 7SP, 01202 870555, www.sitesafetylimited.co.uk

St Edwards School Sponsered by Actisense, Dale Valley Road, Poole, Dorset, BH15 3HY, 01202 740950, www.st-edwards. poole.sch.uk Talbot Heath School sponsored by Smith Hobbs Wealth Management LTD, Rothesay Road, Talbot Woods, Bournemouth, Dorset, BH4 9NJ, 01202 761881, www.talbotheath. org The Grange School (Sponsored by Reid Steel), Redvers Road, Christchurch, Dorset, BH23 3AU, 01202 486536, www. thegrangeschool.com Thomas Hardye School sponsored by Atlas Elektronik, Queens Avenue, Dorchester, Dorset, DT1 2ET, 01305 266064, www.thomas-hardye.net Twynham School (Sponsored by Reid Steel), Sopers Lane, Christchurch, Dorset, BH23 1JF, 01202 486237, www. twynhamschool.com Weymouth College sponsored by Atlas Elektronik, Cranford Avenue, Weymouth, Dorset, DT4 7LQ, 01305 208919, www. weymouth.ac.uk

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July 2019 | Dorset Business Focus

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