Dorset Business Focus | Sept 2020 by Dorset View

COMPLIMENTARY

DORSET CHAMBER OF COMMERCE AND INDUSTRY OFFICIAL BUSINESS MAGAZINE | ISSUE 20, SEPTEMBER 2020

NEW CHAMBER MEMBERSHIP PACKAGES PROTECT, PROMOTE AND CONNECT ACROSS DORSET

NEW GRANTS TO SUPPORT DORSET SMES

BANK OF ENGLAND SEES SIGNS OF ECONOMIC RECOVERY

MAGS4DORSET MAGAZINE REBRAND

September 2020 | Dorset Business Focus

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DORSET DORSET BUSINESS BUSINESS FOCUS FOCUS // WELCOME WELCOME

I wish you a very warm welcome to the September edition of Dorset Business Focus. This month I am pleased to be able to let you know of some important new developments in the support we can offer businesses. In this challenging climate, it’s never been a more important time for us to do all we can as the accredited Chamber of Commerce for Dorset. With the huge challenges of Covid-19, Brexit has very much been on the back burner over the last 6 months. However, now we have left the EU and with the end of the transition period on 31st December, it’s absolutely vital that businesses do all they can to prepare for this. New requirements will come in to place, particularly for businesses that have been exporting and importing goods to and from Europe, and by the Government’s own admission, these requirements are complex. Over the last few months we’ve invested in the training and development of our international trade team who are fully qualified to offer expert advice and support as well a full documentation service on behalf of businesses. Many businesses will be required to undertake Customs Declarations for the first time and its essential they prepare for this to enable trade to continue from 1st January 2020. If you have any questions or would like advice and support on this, please don’t hesitate to contact us. We also offer a comprehensive training programme and grant funding is currently available to fund this

training; please see our website or contact us on 01202 714800. We’ve also been looking closely at the services we offer within our membership and I am delighted to announce the introduction of a new range of membership packages available from 1st September, offering different levels of memberships based on specific services. This will provide far greater flexibility in enabling businesses to access a membership package that is relevant to them and the includes services they seek. Recognising the way the world is changing, this will include a digital membership at just £120 per year. This includes vital support for businesses including 24/7 access to a legal and tax advice line, a suite of HR documents you can use and up to £1,000,000 of legal protection insurance across a whole range of areas including employment issues, health and safety, data protection, license protection, tax investigations and criminal prosecutions. At a time when businesses need support and need to be as resilient as possible, we feel this offers an excellent level of protection at a

very accessible price. This is in addition to other elements of the digital membership to help you raise your profile on our website and in the magazine. Businesses across Dorset can access this support with great ease and it’s all on-line. Please contact Steve Bulley at steve. bulley@dcci.co.uk if you’d like any more information on this or visit dorsetchamber.co.uk. And you can of course join online! I’m also very pleased to say that 1st September 2020 will see the launch of a new Dorset Chamber website, designed and built by our Business Partners Digital Storm. This will enhance user experience and provide an enhanced news and PR platform for our members as well as easy access to information on a whole range of services and support we offer. As we look to the future, every business needs to take steps to weather-proof itself as much as possible as we navigate stormy seas. We’ve all seen the news that we are now in recession and every day we see are seeing casualties of this in some form. As a Chamber we are totally committed to providing the

best support we can and we feel these new developments above will provide valuable support. If you would like to discuss any of the above or would like more information, please call 01202 714800 or visit dorsetchamber.co.uk Ian Girling Chief Executive Dorset Chamber of Commerce and Industry

Contents 06 Bank of England sees signs of economic recovery

19 Exclusive Dorset Chamber members saving from The AA

08 Tips for Start Ups from Inspire

20 Member to member offers

11 President’s Column

22 REIDsteel firing on all cylinders

13 Back to business with AFC Bournemouth 14 Morebus gearing up to support region’s commuters as they return to work 17 Ouch Training adopts permanent blended learning sessions

25 New Faces, New Places 27 Affiliated Town Chambers 29 New members

40 New grants to support Dorset SMEs 42 International trade 43 Keep your staff and production lines healthy 45 10 reasons why used cars are the best from Creditplus 51 Driven - by Steve Bulley

30 Dorset firm protects the UK

54 Events and training

35 A certain change in uncertain times

56 - 62 Dorset Business Directory

Dorset Chamber launches new membership packages DESIGN, PRODUCTION AND SALES Production Manager Ben Pulford ben@pulfordpublicity.co.uk

Chamber House, Acorn Office Park Ling Road, Poole, Dorset BH12 4NZ T. 01202 714800 W. www.dorsetchamber.co.uk more news online - www.dorsetchamber.co.uk/news

Lead Designer Louis Pulford

EDITORIAL

Steve Bulley

steve.bulley@dcci.co.uk

louis@pulfordpublicity.co.uk

Media Sales

01202 941466

01202 893430 www.pulfordpublicity.co.uk 3

DORSET BUSINESS FOCUS / NEWS

Dorset Chamber launches new membership packages Digital £120

Essential £245

Corporate £395

Premium £645

Elite £995

Diamond £2,200

Charties/ Schools £225

Upload news stories onto the website news portal

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Listing in magazine and online members directory

•

Access to Simply Networking online meetings

•

Free use of boardroom at Chamber House

•

12 copies of Dorset Business Focus Magazine posted

•

Access to networking breakfast/ lunch Events

•

Access to Business Leader events

•

100

150

•

All prices plus VAT

Connections and Marketing

Introduction to business in magazine (number of words)

Discounted advertising rates in Dorset Business Focus magazine Editorial opportunities in the Business Focus magazine up to p/a

Access to Key contact member database Event promotion Dedicated Chamber Business Relationship Manager (local to you) One to one with Chief Exec to discuss sector policy

•

Business Support £1m Business legal insurance (up to £100,000 per claim)

•

Legal/ HR/ health and safety/ helpline

•

Business Buddy Scheme

•

Access to over 500 online training courses for all employees

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Qualify for affinity schemes (Cars/AA/Axa)

•

Included with all tiers Included with certain tiers only #GetBusinessDone

September 2020 | Dorset Business Focus

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DORSET BUSINESS FOCUS / NEWS

All members will receive £1,000,000 of Legal Expenses Insurance included with every membership.

Digital £120

Essential £245

Corporate £395

Premium £645

Elite £995

Diamond £2,200

Half Page

Full Page

Single

Double

All prices plus VAT

Charties/ Schools £225

Discounts and offers 1 x Business advertorial in magazine Stand at one Dorset Chamber Business Expo event 2 Tickets to Business Leader event

•

4 Tickets to Business Leader event sat on Chief Executives table

•

Video introduction to your Business with Chief Exec/ Board member

10min

15min

20min

3 min professional social media corporate video Member to Member offers on website or published in magazine

• Online

Online

Magazine

200

1000

unlimited

Access to documentation technical helpdesk

•

International Document training (% discount)

15%

20%

25%

•

Corporate £316

Premium £516

Elite £796

Diamond £1,776

200

1000

unlimited

Access to documentation technical helpdesk

•

International Document training (% discount)

15%

20%

25%

•

Magazine

International Trade Services 50% Discount on International trade documents* (up to per annum)

Global introductions to international Chambers * not applicable to Customs Declerations and most documents relating to shipments to the Middle East

International Trade Services Only Membership 50% Discount on International trade documents* (up to per annum)

Global introductions to international Chambers No other services included.

* not applicable to Customs Declerations and most documents relating to shipments to the Middle East

TALK TO US ABOUT MEMBERSHIPS

Call Us: 01202 714800

Contact us today and we’ll happily talk about what your membership with Dorset Chamber would look like, including what the best plan for you would be.

Email Us:

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membership@dorsetchamber.co.uk 5

DORSET BUSINESS FOCUS / NEWS

Bank of England sees signs of economic recovery Andrew Holder, Agent for Central Southern England updates on signs that the economy is recovering. Since the Covid-19 crisis began, the Bank has taken extraordinary measures to support employment and economic activity in the UK. We have cut Bank Rate from 0.75% to 0.10%, allowing businesses and households to borrow more cheaply. Through our new bank-funding scheme (the TFSME), we are giving banks incentives to pass that Bank Rate cut on to their customers and keep lending to small- and medium-sized businesses. And we are injecting a total of £300 billion of new money into the economy via quantitative easing, or QE, to support spending by businesses and households. In its latest Monetary Policy Report, the Bank’s Monetary Policy Committee (MPC) notes encouraging signs that households’ spending has already substantially recovered from a sharp fall in the first half of the year. Assuming the impact of Covid-19 fades

September 2020 | Dorset Business Focus

gradually, the MPC’s central expectation is that economic activity will continue to recover, helped by the measures that the Bank and the Government have taken. As social distancing eases further, households are expected to spend more and businesses to grow more confident in making investment-spending decisions. Unemployment is likely to rise in the second half of this year, as the Government’s jobretention schemes are wound down. But it is expected to fall gradually from the beginning of next year onwards, as the economic recovery continues. Inflation is expected to fall further below the 2% target later this year, partly because of the effects of a temporary cut in VAT and recent falls in the price of oil. As these effects unwind and the recovery continues, inflation is expected to return to target over the following few years.

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The future path of the economy remains unusually uncertain, however. It will depend on how the pandemic develops, the measures taken to protect public health, and how governments, households, and businesses respond. Because the MPC sees substantial risks to its expectations, it does not intend to withdraw any support until there is clear evidence of further recovery in activity and inflation. And it stands ready to provide further support, if necessary. In its latest Financial Stability Report, the Bank’s Financial Policy Committee (FPC) notes that banks have been playing a major role in supplying the credit necessary to get UK businesses and households through this crisis. The FPC judges that the major banks, while they cannot be infinitely resilient, are resilient across a very wide range of possible paths that the economy could take. The banks therefore have the resilience, and it is in their collective interest, to continue to support businesses and households. At the Treasury’s request, the FPC will consider how the financial system could even better support the supply of finance to UK businesses. The Financial Stability Report also contains updates on work being done to reduce other risks across the financial system, including those related to potential disruption at the end of the current Brexit transition period and the move to reduce reliance on Libor-linked contracts. However the economy evolves and the risks to monetary and financial stability change, the intelligence we gather from our contacts in Dorset and across all of Central Southern England will remain crucial in shaping our policies for the good of the people of the UK. Dorset Chamber Chief Executive Ian Girling added: "This is really encouraging news and although we still have a long way to go, it is encouraging to see consumer confidence building. We are hearing positive messages from business but it’s clear some sectors have been very badly hit and we’d encourage all businesses to take every step to build their resilience in a challenging economic climate. We mustn’t forget the end of the furlough scheme is looming and this could be a watershed time for many businesses". #GetBusinessDone

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DORSET BUSINESS FOCUS / NEWS

Tips for Start Ups from Inspire Starting a business is challenging and there are many reasons why individuals hesitate to do so but if you have the focus, passion and belief then there is no reason why you will not succeed.

If I was going to advise on some key areas of focus in the start-up process I would suggest: • Create a strong brand and message and learn to communicate it well. • Immerse yourself in your market and the future trends of that market. • Understand how you can get funding and build great relationships with your funder or investors. • Develop key performance indicators that really help predict future performance • Learn to lead and also it is important that you lead by example. • Find a mentor at an early stage • Celebrate success and have fun!

Warren Munson Dorset based entrepreneur says: "However my own personal experiences starting up Inspire and Evolve as well as being an investor in other start-ups is that you need to be ready for a hell of a ride!" Business owners need to start their business with a real sense of meaning and purpose. You will know what you want your business to be about and you will be focused and believe in what you are doing. You really need to be passionate about making a difference in whatever you are doing.

So if I reflect on my own journey and could go back to when I first founded Inspire and I could advice myself anything, it would be: • Don’t stop believing • Have more courage in your convictions • Don’t be afraid to make mistakes (that comes with risk taking) but learn from them • Build a network of like-minded individuals to support you and you them – you are not alone! • Don’t get distracted and keep focused • …but go do it!

This mindset and together with, building a dedicated team of individuals to support you will make all the difference when the challenging times do come. Warren offers this advice:

Inspire (www.inspire.uk.net) provides the business, tax, accounting and professional services needed to enable the ambitious business owner to succeed while Evolve (www.evolvemembers.com) provides business leaders and importantly their teams with the wider personal and business skills, knowledge and connections needed to enable both business and personal success. #GetBusinessDone

Both businesses are supported by the Evolve to Succeed podcast. 8

September 2020 | Dorset Business Focus

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September 2020 | Dorset Business Focus

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DORSET BUSINESS FOCUS / NEWS

New call for businesses to put safety first Businesses in Dorset are being urged to update their risk assessments to ensure workplaces are Covid safe for returning employees as government advice changes. The Dorset Chamber has warned that a wide range of new measures will need to be introduced to comply with health and safety. Its call comes as government advice changed with effect from August 1 giving employers more discretion about asking employees to return to the workplace. Dorset’s voice of business, the chamber has led the way with a thorough review of its own offices and has placed its own risk assessment online. Businesses and organisations are being encouraged by the chamber to do the same. Some of the new measures include: •

Limits on staff numbers in office and kitchen

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Perspex screens around desks

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Floor markers

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Work-station spacing

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Temporary halt on visits

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Sanitiser stations for such equipment as photocopiers

Chief executive Ian Girling has also offered to speak to any boss or business owner struggling with the new measures. He said: “Employers must ensure their workplaces are safe for their returning employees. “There is a great deal of work involved in carrying out a comprehensive risk assessment and implementing the necessary measures. “It is very different to a standard risk assessment and I understand that it may be daunting for some businesses, especially smaller ones, but it doesn’t need to involve a mountain of paperwork. “Help is available and I am personally very happy to speak to anyone about the measures involved, especially with the change of government guidance from August 1. “Protecting employees in this way will give them greater confidence to return, especially if they are apprehensive about going back. It will also help businesses operate as smoothly as possible in the testing times ahead.” On July 17, the Prime Minister announced that the government’s advice would change with effect from August 1. Instead of telling people to work from home, Boris Johnson said that employers would have more freedom to decide whether staff should remain working from home or return to their place of work when it is safe to do so. According to latest figures from the Office for National Statistics, 30% of adults were working exclusively from home at the start of July. The Chamber – Dorset’s leading business support organisation – is providing a range of support for business and is lobbying at a national level. This includes the Dorset Gateway, delivered by Dorset Local Enterprise Partnership (LEP) in partnership with Dorset Chamber, which provides free signposting to business advice and support. Advice is also available from the Health and Safety Executive. Visit www.hse.gov.uk/coronavirus/workingsafely/index.htm and www.dorsetchamber.co.uk for more details. more news online - www.dorsetchamber.co.uk/news

The President’s Column by Liz Willingham

I am writing this with heavy rain falling beyond my patio door and a definite feeling of Autumn in the air. The past few months have been beyond challenging in so many ways but plenty of hot, sunny days have helped, and has at least given the hospitality and leisure industries the chance to maximise the season as much as possible. As offices steadily reopen their doors, LLPR’s included, the good weather has given us some transition time to tentatively step back out from our homes and into the wider world to do business face to face. The winter months will bring the need to adapt again, demanding businesses to do things differently to keep us all safe, whilst trying to keep the economy rolling. Bars, pubs and restaurants will need to reconfigure their interior space once more to accommodate winter life with Covid19. The journey continues and it’s not going to be easy, let’s face it. Mindset is going to be key. Keeping our minds healthy needs to be a priority for all of us. Those who know me will be aware that wellbeing and mental health in the workplace has been one of my big themes during my Dorset Chamber Presidency. I asked Simon Cassin from Ouch Training for his thoughts from a professional’s perspective. He believes that every aspect of society has been affected by the current situation. Research is showing that approximately 20% of adults are experiencing symptoms which meet the criteria for clinical depression; this has doubled since the pandemic struck. It’s a good time to review the checklist to help you manage your own mental health where you can, and to be aware of those around you. Looking out for ourselves, and then others who are our responsibility, (getting that often quoted oxygen mask out for you first), should be front of mind right now. It is being advised that if you notice changes to your thoughts, feelings and behaviours that are affecting your daily life, last longer than two weeks, or keep returning, you should talk to someone you trust, and ideally your GP. They will signpost you to support. I know this is often the hardest thing to do. It’s difficult to admit to yourself that you may not be able to conquer this alone and need help. But with the challenges everyone is facing, whether you run a business, employ a team or work for someone else, the pressure and anxiety is immense through no fault of anyone’s and you are by no means alone. The worst thing you can do is wait too long before seeking help. We need to be supporting our family, friends and work colleagues during this difficult time. Keep a watch for changes in their behaviour as a wide range of preexisting mental health issues could be

impacted by any aspect of recent events. The new ways of working may not suit everyone – are you checking regularly with your team that they are coping with it? Perhaps the return to the office is making them anxious or maybe working from home is getting tiresome? Every one of us will have a different perspective; we shouldn’t assume that because we are handling a change of routine that it is suiting others. Here is a reminder of the checklist to help blow the clouds away. We all know them but they require a little selfdiscipline to maintain: •

Physical activity is so strongly linked to mental health. It may be more difficult to be as active once the weather changes, so it’s time to get creative. Even putting on some loud music and dancing in your kitchen will help!

•

Break up the screen time. Keep up that daily walk which started in lockdown, it’ll refresh the mind. Ouch are promoting the Midday Mile more than ever now. They know it works.

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Spend time in nature, its proven to lighten the mood.

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Meet a friend for coffee….they may need to talk to someone too.

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Learn a new skill or get creative with a new hobby.

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Be present. Mindfulness will improve your overall wellbeing.

•

Acts of kindness give you a feeling of self-worth. Offer help to others or consider volunteering.

Ultimately it’s finding what works for you and it all starts with awareness. Personally I’ll be dancing in my kitchen and picking my home grown cherry tomatoes! Look out for yourselves and those around you. Until next time, Liz 11

September 2020 | Dorset Business Focus

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BACK TO BUSINESS AFC Business, the clubâ&#x20AC;&#x2122;s free to join business club, have launched a new support initiative for local businesses. After a difficult economic period for many, the Back to Business campaign aims to give local businesses a helping hand by providing them with an opportunity to promote their brand across AFC Businessâ&#x20AC;&#x2122; social media platforms and the club website. The initiative means that every current and new AFC Business

member will be put into a draw each month for the chance to coproduce a promotional video with the club. Simple technical specifications and suggested content will be provided by the commercial team before handing over the reins to the business to produce a short video which will be used to promote their work. AFC Bournemouth partnerships manager Amy Marks said: "Itâ&#x20AC;&#x2122;s great to be able to offer such

more news online - www.dorsetchamber.co.uk/news

a valuable opportunity to our members. "It has been a difficult time for everyone in the local business community over the past few months but hopefully this initiative will create some positivity for all those who are involved." Keep up to date with all the latest business club and commercial news by following AFC Business on LinkedIn. 13

DORSET BUSINESS FOCUS / BUSINESS PARTNER NEWS

Morebus gearing up to support region’s commuters as they return to work Morebus is gearing up for an increase in the numbers of customers travelling across its network - following the government’s latest announcement. With more people being encouraged back to work, the operator has stepped up its services, and is reassuring local employers that sustainable travel is ready-and-waiting for workers across Dorset. “Our team has been welcoming back a growing number of customers over recent weeks, and we are expecting demand for bus travel to increase still further,” said Morebus managing director, Andrew Wickham. “Employers here will be carrying out revised risk assessments for their staff - including travel to-and-from work. And they need look no further 14

September 2020 | Dorset Business Focus

than Morebus for safe and reliable transport. “We have introduced a number of measures in recent times, including enhanced cleaning regimes throughout the day and before our buses enter service - and special focus on touch points with anti-viral wipes. To assist with employers carrying out risk assessments we have produced a handy ‘Back on Board’ guide, that is available to download from our website. “Our customers can also practice social distancing whilst on-board, thanks to the layout of bus seating. Passengers don’t face each other, with forward-facing and priority seats /company/dorset-chamber/

currently in sole use. We are installing hand sanitisers on each of our buses too. “All this, and the fact that our customers are wearing face coverings whilst travelling with us, means we can provide safe and effective transport for those returning to work.” Morebus has also adapted the layout of Poole bus station to allow for social distancing, and is providing information on its website to show how busy each bus is at any given time. For more information about Morebus services, please visit morebus.co.uk

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September 2020 | Dorset Business Focus

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DORSET BUSINESS FOCUS / BUSINESS PARTNER NEWS

Ouch Training adopts permanent blended learning sessions National training company, Ouch, has launched a series of new training courses that are safely delivered face-to-face as part of a new blended learning approach. After the success of using Zoom to teach delegates during lockdown, the company decided to evolve its offering and deliver its popular training courses in a blended learning format, backed by a range of awarding bodies including IOSH (Institution of Occupational Safety and Health). This approach brings together online teaching with traditional classroom-based methods to provide a rounded learning experience. Su Turner, Director of Sales and Marketing, commented: “The pandemic presented an opportunity for Ouch to offer flexibility with our training methods. Of course, face-to-face learning remains a core aspect of our offering,

with practical parts of the qualification needing to be assessed by a qualified Ouch trainer. However, by keeping some aspects of the training online, businesses can easily fit the qualification in around their busy schedules, cutting down on travel time and enabling us as a company to extend our reach. “The safety of delegates and staff remains our top priority, we have performed risk assessments at each venue, making necessary changes to ensure the environment is a secure learning space.” The first blended learning session recently took place at one of the company’s training venues in Dorset. Ouch welcomed delegates

The pandemic presented an opportunity for Ouch to offer flexibility with our training methods more news online - www.dorsetchamber.co.uk/news

for the practical element of their qualification for the UK Asbestos Training Association’s (UKATA) non-licensed asbestos course. Comprehensive risk assessments have been carried out in all training venues, to enable the safety of both delegates and staff members. Social distancing guidelines will be adhered to throughout all sessions, with clear markers around the premises reminding all delegates of the social distancing rules. The following courses will be offered in a blending learning format; mental health first aid, asbestos safety training, fire safety training, first aid, behaviour safety training and well-being training. Ouch Training delivers a wide range of bespoke health, safety and wellbeing training and supports businesses across the UK. The company’s flexible nature allows for bespoke training sessions which facilitate a memorable learning experience which is both enjoyable and worthwhile. For more information please visit www.ouchtraining.co.uk

#GetBusinessDone

September 2020 | Dorset Business Focus

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DORSET BUSINESS FOCUS / NEWS

Planning lawyer on impending overhaul of planning system In light of the proposed landmark reforms to speed up and modernise the planning system and get the country building, Sandra Graham, solicitor and planning specialist at Trethowans LLP, comments: “Whilst the Government’s pledge for positive support and their swift response for calls to support the building industries are commended, concerns have been expressed in some quarters that there is potential risk of poor-quality build as a result. We have yet to see the details of the planning proposals, but one thought comes to mind – should we build at all costs for economic benefit or has the Covid-19 pandemic taught us something else? Has it changed what we view as our priorities in life? More people are likely to be working from home and spending longer in their residential unit. “Would we therefore be better focusing planning directed resources on a much wider ethos of ‘placemaking’ – designing healthier, happier places to live through consideration on a larger geographical scale of greenspaces, use of outdoor areas and use of natural acoustics where people have personal space to reconnect with nature? “Due to growing population demands in recent years, focus has been on the number of residential units that can be created in small spaces but density brings with it other issues such as restricted private space which can lead to aggressive behaviour, frustration and mental health issues. “If we are looking at a radical shake-up of the planning system, let’s also look outside the box and add a bit of lateral thought rather than just build, build, build!”. www.trethowans.com

Exclusive Dorset Chamber members saving from The AA If you run a fleet (whatever size) of company vehicles Dorset Chamber offers an exclusive AA deal for breakdown and recovery.

On average last year our members saved £522p/a. Want to know more?

call Steve Bulley 01202 714806

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Ace Office Environments named as a supplier on new UK government office supplies contract Ace Office Environments have been named as a supplier on Crown Commercial Service’s (CCS) Office Supplies RM6059 Framework which will run until April 2022. Following a formal OJEU tender exercise, CCS has awarded them a place on the Lot 2 Office and Electronic Office Supplies Framework Agreement. “This is a major achievement for the Company and as a business provides us with some great opportunities going forward,” says Keith Boulter, Sales Director. “We are the only Company from Dorset on the ten supplier list which also gives us the chance to open some doors in the future.” Crown Commercial Service supports the public sector to achieve maximum more news online - www.dorsetchamber.co.uk/news

commercial value when procuring common goods and services. In 2018/19, CCS helped the public sector to achieve commercial benefits worth £945m – supporting world-class public services that offer best value for taxpayers. “For a small to medium size business like ours an award such as this can’t be overestimated,” added Keith. “We will be supplying a wide range of products, including non-medical PPE, and will be able to maximise savings with the CCS business. We have delivered business supplies for over 50 years and this has to be one of the most important public sector agreements during that time.” To find out more about Ace Office Environments visit the web site – www.ace-office.co.uk 19

Member To Member Chamber Offers

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Stick with it Business Coaching

Speak to Peter Harvey 07701 325232

Growing your business the right way can be overwhelming – PPC, Facebook Ads, Blogging, SEO….the list goes on, and there’s more to growth than just getting leads. A strategic approach ensures more revenue but more importantly, more profits, as money in the bank is essential to keep a company secure. Stick With It Business Coaching offering a Free 45 minute assessment for Dorset Chamber Members.

There are 10 locations with back to back screens in Bournemouth Town Centre.

Contact: Boyd Hayward 07909 546779 www.stickwithitbusinesscoaching.co.uk

(If you book a 4 week campaign you get week 1 free).

Your advert will be see on the state-of-the-art digital 6-sheet network of screens that reaches over 450,000 adults every week and puts brands at the heart of Bournemouth retail. As a company that partners heavily with smaller businesses in Dorset, we are here to help.

Utilities4Less offering FREE Energy Health Check and App Held to our Gold Standard Account Management, our friendly and professional team are like having an extra staff member just looking after your energy needs, seeking best rates for 100% renewables, efficiency solutions & NetZero journey. Contact: Martin Bell 07436 330903 or see www.u4luk.com

Ocean Bathrooms are opening a new Poole showroom in October Bridport and London based Ocean Bathroom are expanding with a new luxury showroom in Poole. “Opening a new showroom was essential. After speaking to a friend and colleague, an opportunity arose to open a new showroom in Poole, Dorset, located close to the illustrious Sandbanks area. This is a great opportunity for all our clients who currently work in this area and allows us to network with other potential clients.” said Joe Muhl, Managing Director of Contracts & Commercial Projects for Ocean Bathrooms. The company with established showroom in Bridport and London asked key suppliers to sign NDA’s and explained what they were hoping to achieve. All suppliers thought the new showroom idea was brilliant and were happy to see some positivity coming through these very unsettling times. Joe was also keen to increase the customer offer: “All we now 20

needed was the right installation service to offer to our clients. Previously, I had mooted the idea to the owner of a fitting team working in the high-end property market. He agreed to come on board with Ocean and run our in-house installation service. We are now able to offer this bespoke service throughout our three showrooms.” The showroom opens in October 2020 and will have a fantastic new look and feel. It has been deliberately designed to a very “London Clerkenwell style”, with wine cooler, fresh coffee, working water features and a comfortable seating area. The showroom will be a sensory experience as you walk around: the air will be scented by essential oil humidifiers; modern metal finishes will attract the eye and a designer cedar clad wall will showcase all pottery and sanitary ware. The client restroom features Washer Toilets for both male and female

September 2020 | Dorset Business Focus

use, and together with the special finish brassware, it’s designed to wow the user. Joe added: “Collaboration is something I have always believed in. I’ve been lucky enough to have the opportunity to work with an interior designer who focuses on wellbeing, sustainable and eco design. We have got together and have now launched a new service, making it easier for potential

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bathroom customers to source where all the products originate, how they are made and what they are made from.” At the same time Ocean Bathrooms have to engage a soft furnishings specialist to advise on the Poole and also Bridport showroom renovations. For more information see: www.oceanbathrooms.co.uk @DorsetChamber

DORSET BUSINESS FOCUS / BUSINESS PARTNER NEWS

REIDsteel firing on all cylinders Structural steel company John Reid & Sons Ltd (REIDsteel) is back to pre-Covid productivity levels at its manufacturing facility in Dorset. The 130-strong firm has welcomed staff back into its workshops with social distancing, and has resumed operations on its construction sites. Now REIDsteel is set to phase the return of office staff at its Christchurch headquarters, the majority of whom have been working remotely from home. Managing director Simon Boyd said: “We have reached and are now exceeding pre-lockdown productivity levels in our manufacturing facility. “Praise must go to all of our people who returned to work raring to go and embraced our new Covid-19 working practices.

September 2020 | Dorset Business Focus

“Our construction operations have also successfully resumed and we intend to introduce a phased return for our office staff. “The commitment of our people has helped to place the company in a very strong position so it is able to play a full part in supporting the country’s economic recovery.” REIDsteel was one of the first to shut down its manufacturing and construction site operations following the Government’s coronavirus lockdown in March – and led the way in reopening five weeks later. Thanks to its in-house capabilities and expertise, REIDsteel is regularly contracted

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to design, manufacture and supply complete steel structures including the cladding, glazing, louvres and staircases for projects anywhere in the UK, Europe and across the world. They include advanced aircraft hangars, bridges, hospitals, sports stadia, disaster resilient buildings, defensive structures, churches, schools, industrial and commercial buildings, and warehouses. It was the first contractor to sign the UK Steel Charter and appointed British Steel as its preferred supplier to support the industry and UK economy. Visit www.reidsteel.com for more details.

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Cash Support for Businesses

Calling all innovative businesses:

credits scheme, which has granted relief of £26.9bn in tax relief since the scheme began and is much broader in scope than many are aware. The scheme is most popular for an annual cashback, even when a business has been in loss and non-tax paying. A business that incurred costs for unique innovation activities, may be entitled to up to 33% of those costs as a cashback. The average SME tax credit is £53k for one year, often in the form of a cash injection straight to the bottom line, and potentially double that amount for a first time claimant. It could be a lifeline for businesses; it has helped many fund their payroll or other key costs over the years. There is no dictate as to how cash received from the scheme is used and cash benefits are often paid as quickly as one month after a claim is filed. Some businesses have claimed small amounts via a DIY claim or a

claim compiled by their accountant, however, there is almost always additional cash benefit available, based on a technical appraisal of the innovation activities. Now may be the best time ever to check whether the business has been receiving the full entitlement. For a business that has already received benefit, it can pay to have a further review as the amount is often much less than they were entitled to, without them realising it. This invariably happens when businesses believe this claim opportunity is an accountancy workstream, whereas it is really about technology. A remote technical appraisal is available during pandemic restrictions, to check eligibility for any registered trading company that has been established for over one year. For more information visit www.businesscashenabler.co.uk

Improve cashflow with government support. Claim back up to 33% of costs incurred on innovation over the past two years. With uncertainty over revenues and a looming cash flow crisis for many businesses, there may be a welcome cash injection awaiting for businesses in any sector that have been innovating in the past two years. Many businesses are clearly concerned about the impact the pandemic will have on the future of

their business. What they may not realise, is that regardless of their current trading situation, they may be able to claim back a percentage of costs incurred over the past two accounting periods, normally the prior 2 years. Help may be available via HMRC’s Research & Development (R&D) tax

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To arrange a free eligibility check send a request to: enquiry@ businesscashenabler.co.uk or call Rob Sowden on 07732 627085

September 2020 | Dorset Business Focus

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New Faces, New Places Celebrating new roles being filled within the Members of the Dorset Chamber

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Cyber firm appoints high flyer The leading cyber-security company C3IA Solutions based in Poole has added another highflyer to its team. Mark George who worked in counter-intelligence for the RAF for many years will operate in the company’s threat and risk management department. Mark, 47, joined the RAF police 23 years ago and then moved into counter-intelligence and has worked around the world. www.c3ia.co.uk

Steele Raymond’s Dispute Resolution Team continues to grow Steele Raymond LLP have continued their growth with the appointment of another highly rated property dispute resolution specialist. Solicitor Laura Offer strengthens the Dispute Resolution team at its office in Bournemouth bringing with her a wide range of dispute resolution and property litigation experience. www.steeleraymond.co.uk

Four Summer signings and a promotion for b4b marketing

Poole-based digital agency b4b marketing has strengthened its team over the Summer by signing four key players and promoting one to assistant management. Two new graduate project managers Alma Yan and Jed Murray will help with planning and delivering bespoke software projects, mentored by b4b’s experienced team of developers in the UK and Poland. Matt Lawrence joins b4b as in-house marketing manager.

Douglas Gray appointed as International Sales Manager

Douglas joins BPFA bringing more than 20 years’ experience in industrial sales, the last 15 of which have been with companies in Asia, Europe and the Americas. In his new role, he will focus on developing sales to OEMs in all BOFA markets worldwide, other than North America, where the company operates through its subsidiary business, BOFA Americas, Inc. www.bofainternational.com

Coles Miller strengthens its Family Law Department

Increasing demand for divorce and dissolution of civil partnerships has prompted Coles Miller to strengthen its family law team by recruiting solicitor Anna Burton and legal secretary Leanne Smith. Anna is based at Coles Miller’s Bournemouth office. She is experienced in dealing with all types of family matters www.coles-miller.co.uk

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Ocean Bathrooms strengthens team

Linda Rosen has joined the team at Ocean Bathrooms and will be offering a service to bring eco & ethical design services for residential, spa, hotel & commercial projects. Offering high standards in their search for high quality and Eco-friendly products Linda brings UK and European experience to the team. www.oceanbathrooms.com

John Reid & Sons Ltd (REIDsteel) appointments

Rebecca Walker, to their Restructuring and Insolvency Team based in the firm’s Southampton office. Rebecca is an outstanding solicitor with over 12 years’ experience, working with various top city and regional practices. She has also completed a 6-month secondment to a hedge fund and a short secondment to a German law firm.

Megan Law has joined as Head of Human Resources and Jo White as Quality, Health, Safety and Environment (QHSE) Manager. Jo has worked at REIDsteel since June 2016 and was promoted from QHSE coordinator. Megan, who started at the company in February 2019, has been promoted from HR/ Contracts Administrator. The double appointments come hot on the heels of the appointment of Donna Campo as Operations Director and Simon Morgan as Financial Director.

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Lester Aldridge welcomes new Partner

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TDSi expands its logistics team to support customer needs

Integrated security manufacturer TDSi is pleased to announce the appointment of Keith Beech to its Logistics Team, based at the company’s Headquarters in Poole, Dorset. Keith’s expertise in managing the shipping and movement of TDSi’s integrated security products, to partners and customers around the world, is particularly important during the post-COVID-19 restrictions and transition to the new normal. www.tdsi.co.uk

Another new team member for U4L

U4L is delighted that Jade Morgan has joined the growing team, Jade’s role is B2B Account Manager for Dorset. With many years working in hospitality locally, Jade brings with her the organisational skills along with the friendly and professional manner it takes to deliver U4L’s Gold Standard Account Management policy. www.u4luk.com 25

DORSET BUSINESS FOCUS / NEWS

Mploy Healthcare Celebrates its 9th Birthday! In August 2020 Mploy celebrated the 9th birthday of our thriving Healthcare Division! Mploy were established in 2001 by founders Mark Nash, Matt Swift and Dan Keogh, in July 2011 they recruited our Healthcare Director Anne Banks to set up the healthcare division based in our existing Christchurch office. Anne worked very hard to get the Mploy name known in the previously untapped local healthcare marketplace and due to the high level of success of the division we were able to open our second healthcare office location in Salisbury in 2019.

Our Healthcare division specialises in the supply of Healthcare Assistants, Registered Nurses and Support Workers to residential and nursing homes across the Dorset, Hampshire, and Wiltshire regions, covering shifts when extra support is required. Anne Banks comments: “It has been an interesting 9 years, it was a big challenge at the start getting the Mploy name known in a marketplace we had not previously

It has been an interesting 9 years, it was a big challenge at the start getting the Mploy name known in a marketplace we had not previously operated in.

September 2020 | Dorset Business Focus

operated in; but very quickly our clients and candidates responded well to the honest, open and flexible approach we have as a business and our reputation grew immeasurably. Needless to say, 2020 has been a very testing time for the Health & Social care industry during COVID-19, but we have successfully supported our clients and temporary workers with the vital work that they do and thank each and every one of them for their efforts. We pride ourselves on our motto ‘Proud to Care’ and as such try and offer a personal, bespoke and comprehensive service to all of our clients.” The last 9 years have seen a constant period of successful growth for Mploy Healthcare and we are looking forward to more exciting plans over the coming months and years. Happy Birthday to Anne, Leanne, Arleta, Amy, Luisa and Jodie who make up the Mploy Healthcare team! Here’s to another successful year! www.mploystaff.com

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Affiliated Town Chambers Dorchester Chamber for Business

www.dorchesterchamber.co.uk We play an active role helping to promote local business and enterprise, representing a wide range of businesses both large and small. Our priority is to help our members work together to boost trade. In addition, we are also working with community partners on our Retain & Retrain campaign to promote apprenticeships and similar initiatives to further enhance employability in Dorchester.

Bridport Chamber of Trade and Commerce - Bridport Business

www.bridportbusiness.org.uk A Voice and a Champion for businesses in Bridport. Our mission is to ensure that Bridport provides the ideal environment for businesses to thrive and supply the goods and services the town and surrounding area need to remain economically vibrant. Our vision is that the Chamber will represent and work with the business community and others to promote the town and increase prosperity for our members. Membership provides access to networking events, email updates, free online promotion and the chance to raise the profile of your business.

Ferndown Chamber For Business

www.ferndownchamber.org.uk Ferndown Chamber For Business works tirelessly FERNDOWN CHAMBER FOR BUSINESS to make Ferndown a great place to do business. We work with the Town Council and local organisations such as the Rotary Club to put on events in the town to bring the public and businesses closer together whilst promoting the town in a positive way.

Gillingham Chamber of Commerce

www.gcci.co.uk Gillingham Chamber of Commerce and Industry has been around since the 1930s and continues to have nearly 100 members. Many of our members come from outside the High Street where diversity encompasses old family firms, industrial estate Units and new modern work from home and digital businesses. We are very much involved in local initiatives and other groups such as Town Council, Gillingham School, Gillingham in Gear, Dementia Friends, Town Team in particular. We are becoming more visual within the town and host monthly networking happy hours where we often have local speakers talking to our members.

Shaftesbury Chamber of Commerce

www.shaftesburychamber.co.uk The Shaftesbury Chamber has around 100 members from its two business parks and independent High Street businesses. They hold monthly networking meetings and are very active in the development of the town’s economy. Unlike many other towns, Christmas lights and activities are entirely run and paid for by Chamber members.

Sherborne Chamber of Trade and Commerce

www.sherbornechamber.co.uk The Sherborne Chamber of Commerce exists to promote its members’ businesses and the wider business community. It has a membership in excess of 150. The Chamber is involved in just about every event that takes place in the town, supporting the Sherborne community, attracting media interest and creating a memorable experience for visitors to the town.

Swanage & District Chamber of Trade

www.swanagechamberoftrade. co.uk Swanage Information Centre won another award in the South West England Tourism Excellence Awards and now holds a Gold and Bronze Award for Visitor Information Service of the Year. Swanage Town Council has funded and refurbished the Information Centre and four of the twelve toilet blocks in the town. It is great to see in this current climate investment in facilities that give a better visitor experience for people visiting Swanage.

Weymouth & Portland Chamber of Commerce

www.wpchamber.co.uk The Chamber has been supporting firms in Weymouth and Portland for almost 90 years. We’ve helped many people to find their feet in the local business community, by providing an environment where they can connect with likeminded people. In recent years we’ve represented the concerns of businesses to the local councils, contributing to a significant cut in the cost of car parking charges.

Volvo extends electrification range further Volvo's progressive and wideranging electrification programme has delivered a second plug-in petrol-electric hybrid powertrain for the multi-award-winning XC40 compact SUV. The introduction of the new XC40 Recharge Plug-in Hybrid T4 increases customer choice and opens the highly efficient plug-in hybrid technology to a wider market. For business motorists, the low CO2 emissions attract competitive benefit-in-kind rates for company car tax. A rate of just 12% means a 20% taxpayer would pay as little as £78 a month. Volvo Cars Poole on Ringwood

Road offers a hybrid option for every vehicle in the Volvo range, with businesses benefiting from tax savings by choosing these more efficient models. Gail Ninnim, Managing Director at Volvo Cars Poole, said: “This new addition to the XC40 plug-in hybrid range further increases the choice available to our customers. We completed the plug-in hybrid electrification of our entire model line-up last year, with Volvo becoming the UK’s first car manufacturer to offer plug-in hybrid versions across its entire model range.

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“Volvo is committed to giving all our customers the best possible choice when it comes to cars that are both better for the environment and also practical for their lifestyles and driving requirements. For businesses and company car drivers this also leads to significant tax savings. “The electrification of our model line-up is just the tip of the iceberg for our sustainability journey, and we’d encourage anyone who is interested in choosing a hybrid vehicle to come and test drive one

of these amazing cars.” Following the completion of the petrol-electric hybrid range will be an all-electric XC40 with the first UK deliveries scheduled for early 2021, providing further options for those looking to move towards a more sustainable lifestyle. For more information about Volvo Cars Poole and the new plug-in hybrid Volvo line-up, visit www. volvocarspoole.co.uk or call 01202 065555. 27

September 2020 | Dorset Business Focus

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DORSET BUSINESS FOCUS / BUSINESS PARTNER NEWS

DORSET BUSINESS FOCUS / NEW MEMBERS

Dorset Chamber welcomes our New Members

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Biddable Media Consultancy

CT Health and Safety

MYTime Young Carers

10 Broom Hill Way, Poole, Dorset, BH15 4GJ www.biddablemediaconsultancy.co.uk 07951 448452 Advertising online is one of the most efficient and effective ways to target audiences and acquire customers. Biddable Media Consultancy (BMC) is a one stop shop for award winning paid media management across all buying platforms, handling strategy, execution, optimisation and analysis with the latest AI technology.

Gladelands Way, Broadstone, Dorset, BH18 9JB www.cthealthandsafety.com 07956074798 Founder Clive Thorp’s appreciation for the important role that people play in processes and compliance! was born whilst working in the NHS for 19 years. He has learnt that a good business control system significantly improves the likelihood of compliance with various legislative requirements.

37 Commercial Rd, Poole, Dorset, BH14 0HU# 01202 710701 www.mytimecharity.co.uk Young carers are an extraordinarily compassionate, giving and capable group of young people, yet they face significant disadvantage. Through an educational approach and charitable action, MYTime Young Carers work hard to level the playing field for young carers everywhere.

Party Boutique

Quay Business Associates Ltd

South Coast Social

71 Dolphin Quays, The Quay, Poole, BH15 1HH 01202 679225 www.quaybusinessassociates.co.uk We provide a range of business support to companies of all sizes. We have extensive experience of working with SMEs. We work with businesses on their strategy for growth, change or restructuring. We help to develop “whole business” solutions for the companies we work with.

Bryanstone Works, 11 Upper Norwich Road, Bournemouth, BH2 5RA 01202 985022 www.southcoastsocial.com South Coast Social is a specialist social media agency, helping brands develop an effective and successful online presence by creating, managing and growing their social media networks to generate global brand awareness and sales. Services include social media and community management, strategy, consultancy and training.

961 - 963 Christchurch Road, Bournemouth, Dorset, BH7 6AZ 01202 941229 www.partyboutiqueuk.com Party Boutique UK is a vibrant party shop specialising in sensational balloon displays, event supplies and floristry. Harnessing print on demand technology we design and produce customised stationery and decorations. Our team of creative professionals can plan and deliver exceptional décor for any event or occasion.

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Two heads are better than one! Marketing gurus team up to provide all the benefits of an agency at none of the cost . Businesses needing boardroom level marketing strategy and award-winning PR and content creation will now be able to get the best of both worlds, as two Dorset businesses team up. Louise Matthews from Perceptions Marketing Solutions and Catherine Bolado from Jurassic Creative met three years ago at a business breakfast where Catherine was giving a talk on behalf of a Dorset charity. Louise offered to help out the charity by becoming an event sponsor, and so a friendship was born. They have since worked on several projects together including book launches and marketing for clients in the business and health and safety sectors. The pair, both from Weymouth, will now be working together to provide clients with a one-stop shop, by combining Louise’s years of boardroom level marketing strategy with Catherine’s years of experience in journalism, charity communications and PR. Louise has decades worth of experience in the corporate world and has in-depth experience of all aspects of marketing – and her real passion lies more news online - www.dorsetchamber.co.uk/news

in strategy and planning. Direct mail promotions, telemarketing, database management, media planning, event management and PR all fall under the umbrella of marketing services that Louise provides. Her clients benefit from focussed marketing expertise that produces tangible and proven results. Before Catherine took the plunge to start her PR consultancy, she worked for more than 8 years as a journalist across the South West, specialising in social media. She also has experience of charity communications, PR and marketing. Catherine’s passion is finding the human stories behind the business and using these to create interesting stories that audiences love to read. Being a former journalist, she knows how journalists write and what they need to create a great story. Over the last four years she has worked with a number of clients, from the leisure, charity and businesses sectors, creating captivating stories, writing award entries that really make an impact and regularly getting clients into the national press. The pair said: “This year has been tough for businesses, and so we wanted to offer

something a bit different from the standard agency set up. Marketing is one of the most powerful tools you can use to promote your business, and there has never been a more important time to make sure that your business stands out from the crowd and you tell an authentic and interesting story. Everyone is time-poor at the moment, and so many businesses have great stories, but they just don’t have the time to shout about their achievements – that’s where we can help! “Working together, we can offer clients everything from strategic marketing plans to press releases and social media management. When people work with us, they get us and our years of experience. We’re cost effective, because you only work with us when you need us, and you get two experienced professionals in one! It’s a win-win. And it’s lovely to be working together in a more formal way – we’re a great team, we have fun and bring that positivity to all our work. We’ve had lovely feedback from the clients we’ve worked for before and we can’t wait to help more of Dorset’s incredible businesses.” For more information www.perceptionsuk.co.uk 29

DORSET BUSINESS FOCUS / NEWS

Battens Charitable Trust supports Dorset road safety The Battens Charitable Trust has donated £250.00 to support SafeWise’s new digital operating model to serve all Dorset and South Wiltshire. SafeWise provide realistic and immersive learning experiences to equip visitors with the skills, knowledge and confidence to live active, fulfilling and safer lives in stronger communities. Like many organisations and charities, Covid-19 has impacted the way SafeWise delivers their programmes. SafeWise will operate one centre in Bournemouth to serve Dorset and South Wiltshire, and move to an enhanced three strand delivery model of digital, outreach and centre-based experiences for its skills for life programmes. SafeWise Chief Executive Rob Hattersley said: "On behalf of SafeWise, I'd like to thank Battens Charitable Trust for their generous donation. This will help us continue to deliver essential skills for life, such as our developing digital offers, which will enhance existing incentre programmes.” "Skills for life includes things like building resilience, confidence and well-being, plus assessing risks; and these will be more important than ever, as the country meets the challenges of COVID-19 and all that it brings, particularly for our children and young people." The donation follows Battens’ support of Association of Personal Injury Lawyers (APIL) Injury Prevention week, 17th – 21st August, with a focus on pedestrian safety helping raise awareness of road traffic issues, particularly for the important return of schools in September. Over the course of the pandemic, the charitable trust has donated over £25,000 to local charities, hospitals, schools and community initiatives helping vulnerable people. To discover SafeWise’s online programmes visit: www.safewise.org For more information on the Battens Charitable Trust and how you can apply for a grant or donate visit: www.battens.co.uk/ battens-charitable-trust

September 2020 | Dorset Business Focus

Dorset firm protects the UK In today’s world, it has never been more important to provide the confidence to every employer, employee and members of the general public that the area they are in is safe and free from disease. Vanguard Services has answered the call to duty and have committed to protecting the UK’s workforce and the general public by providing the most advanced viral & bacterial misting application available globally. Vanguard Services is one of the South’s most prestigious security and facility solutions companies. We have built an enviable reputation within the private security industry and alongside this, established a premium cleaning service and a COVID19 residual protection misting service. With the ability to provide a full 360 facilities management operation. Our strategic decision to incorporate military veterans into our teams adds another layer of precision to our services whilst maintaining the highest levels of professionalism, communication, and security for every client. We proudly support Operation Nightingale, a volunteer relief project set up by military veterans to provide support during these tough times. We provide a fully controlled, effective and long-lasting misting service for your business and assets. Our misting treats your rooms and internal areas, including all furniture and high contact touchpoints, applying a protective layer that continuously prevents contamination and spread of all microbes, including bacteria, viral and fungal. Our products are fully tested against COVID19 amongst 100’s of other strains of virus and bacteria and provides 30 days of residual protection. This is a huge cost saving compared to daily sanitising. The product has been tested in over 100 labs worldwide and is full certified to EN standards giving valuable piece of mind to all employees and customers. The misting is non-toxic and safe to use around food preparation areas. It is used in gyms, hotels, restaurants, offices, shops, warehouses, pubs, /company/dorset-chamber/

vehicles and care homes because it is completely safe. The lockdown and the ‘social distancing’ rules have made everyday activities frustrating and sometimes overwhelming to deal with. We understand the nature of the problems that it brings and will be able to provide the one thing that is absolutely and undeniably necessary as the business world reopens. 30 days of longlasting protection against all viruses, in other words... a safe environment.

For further information, please contact: Zoe Edwards, Director, Vanguard Services. www.vanguard-services.co.uk or 01202 523573

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September 2020 | Dorset Business Focus

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September 2020 | Dorset Business Focus

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DORSET BUSINESS FOCUS / NEWS

A certain change in uncertain times After the longest hiatus in Pulford Publicity’s 17-year history of producing printed community magazines, lockdown has given the company the challenge of a lifetime and resulted in a magazine name change. The very first printed issue of Dorset View is out now and can also be read online. “When lockdown was announced, there was no time to curl up and die,” said MD of the Ferndown-based publishing company, Ben Pulford. “One day we were working at our office, then we were all working from home wondering what Boris would do next.” Quick decisions had to be made and the company did what it does best and kept on publishing albeit online only to begin with. “Getting magazines out is a highly pressurised environment and being in lockdown gave us time to reassess our business model,” said Ben. “We felt it was important to get back into print as soon as possible. Especially for those who do not consume their news online, and connect them back into their communities. We achieved this in July having been out of print for two months. “During the forced scenario of home working, a new title was thrown into the mix to celebrate our work anniversary in August. “We’re a small, family-run business and for once we all agreed on something! When there are three of you sharing the decision making, it doesn’t always come easy. This time it did, and Dorset View is the result,” said Ben. The new title has replaced 4Dorset and is the fourth incarnation of the local magazine that was originally launched as Town and Village Times in 2003. “We feel the name relates more to our readers,” said Ben. “View is a common element that goes well with our other title Viewpoint, which has been around for over 40 years. Dorset View will be easily recognisable and stand out in

the community. It will give people a platform where they can get their local news heard. “Print media is really struggling and lockdown has only exacerbated the decline. By keeping our magazine fresh, free to read and delivering them through the door as well as online, we feel we have a successful model that provides a vital service in the local community. “We would never have envisaged our anniversary milestone being linked with a virus that shut down a large part of the economy and left many businesses struggling – or worse – but at least Pulford Publicity has survived and is shaking up its branding to change with the increasingly difficult circumstances.”

During lockdown, one positive was that the magazines were no longer constrained by print costs. This resulted in much larger issues than usual, allowing the news team to cover broader subjects as well as local news. The 4Dorset ‘Life in Lockdown’ issue is definitely worth a read if you haven’t already done so. The mags4dorset news website took on a new dimension with a greater amount of local news going online. In response there was an immediate spike of online visitors, which has continued beyond lockdown showing a thirst for local news. “Although we don’t yet feel over the worst,” said Ben, “When you are passionate about something and you know what you’re doing, it’s about survival. We’ve survived the great recession in 2008 and are now part way through a worldwide pandemic. The question “can we do this?” haunts us daily, but the answer so far is an unwavering “yes.”

The new Dorset View and Viewpoint magazines are readily available to read on line. To keep up with all the latest news and local articles visit www.mags4dorset.co.uk

The last 4Dorset Magazine, slightly revealing the new Dorset View name

The first Dorset View cover

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DORSET BUSINESS FOCUS / BUSINESS PARTNER NEWS

Resolving Disputes: the changing face of litigation In England, there are two systems for collecting debt and having disputes resolved. Parties can either use the courts or various arbitration forums. Certain sectors have a preference as to which system they use. Owners and charterers of ships around the world, carrying cargo, prefer to have their disputes determined by commercial arbitrators, as do buyers and sellers of hard and soft commodities. Apart from having the benefit of being a private and confidential service it is much easier to start an arbitration, than say court proceedings and in most cases with little financial outlay. Arbitration awards are also much easier to enforce across the world. As many shipping and commodity companies have complex corporate structures often involving off shore jurisdictions this is an essential component. London retains its stronghold as the pre-eminent place in the world in which to arbitrate maritime disputes. Other sectors have a hybrid approach to arbitration and court proceedings. For example, the British International Freight Association latest terms and conditions give a freight forwarder a choice on whether to use arbitration or court proceedings. Many UK based companies involved in manufacturing or production or exporters tend to lean towards having their disputes resolved through the English Courts. In England there are various tiers of courts that can be used for debt collection or for having a dispute resolved such as the mercantile court or the commercial court which includes the London Circuit Commercial Court which deals with shipping and transport claims. Some of the courts are very specialised whilst others offer a wider service to cover a plethora of different types of claims. Covid 19 has brought on a number of changes to the way in which the Courts are dealing with

September 2020 | Dorset Business Focus

claims and hearings. In addition, the Commercial Court in London is running a number of pilot schemes which will no doubt be rolled out to other courts in due course. The court system particularly those courts used for commercial cases between businesses has been affected in a very positive way by Covid-19. The courts and the Judges who service them have been quick and enthusiastic to embrace the use of technology to keep cases moving and to ensure that backlogs are not created by adjourning hearings. It is now the norm for as many hearings as possible to take place virtually. This includes applications before a Judge as well as the actual trial. This includes cases where witness and expert evidence is being given. The courts will also accommodate hybrid hearings. These are hearings where perhaps both of the parties have some people in court such as the legal team, but with other parts of the team such as witnesses giving evidence virtually. Evidence at trial is often led by barristers and many of them feel that you can get a better sense of a Judges reaction to evidence if you are in the physical court The court will organise the hearing using various software packages. There appears to be no consistency in the use of those packages. We have been involved in trials where the court has used SKYPE for business as well as Microsoft teams. Large scale trials with many users on the same platform does not always run smoothly but the Judges will stop a trail and change software packages if they feel here are problems with

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communication. Specific instructions are being issued by the courts to the parties on the use of the platforms. In some instances courts may decide that the platforms might not accommodate evidence being given by a large number of witnesses or experts and they offer a virtual hearing subject to limitations i.e. no more than 3 witnesses. This is no doubt based on the Judges own experience of virtual trials. It is now usual and expected that witnesses and experts will not be required travel to a specific court but will be entitled to give evidence virtually. In addition, bundles are now being produced electronically which all parties have access to without the need for a paper bundle of paperwork. There is also more focus on the size of those bundles. There also seems to be much more flexibility on which court will actually oversee the hearing. The fact that legal proceedings have been started in one court does not necessarily mean that court will handle the trial. We have some direct experience of that during lockdown, when our clients were told that their case which had been issued in the London Commercial Court would have to take place in the Manchester Commercial Court, if we wanted to keep the trial date in place. As everybody was geared up for a 5 day hearing our clients took up that offer with alacrity.

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DORSET BUSINESS FOCUS / NEWS

Historic Dorset business older than thought

Russia and China pose threat to business Fears of a state-backed cyber attack have risen this year with China and Russia being named as potential threats, and businesses should be ready. This is according to one of the country’s leading cyber-security companies, C3IA Solutions, which is based in Poole, Dorset. China is believed to have been behind a sophisticated attack in Australia in January and the recent report into Russia’s activities said it is a ‘highly capable cyber actor’. Russia and China are both flexing their muscles internationally as the Covid pandemic diverts attention away from geopolitics. C3IA Solutions is warning that any attack will not necessarily be targeted at government agencies, but also at businesses. Matt Horan, security director of C3IA Solutions, said: “China and Russia have considerable cyber knowledge, skills and experience and certainly have the capability of launching a cyber-attack. “The recent report into Russia said that it employs organised crime groups to supplement its cyber-skills. “As the UK attempts to get back to some kind of business normality and begins the economic recovery, a large-scale cyber-attack could be devastating. “These state-sponsored attacks could come from a number of regimes around the world, and businesses should not assume they won’t be affected. “Disrupting a national economy by attacking private enterprise is one of the most effective ways a cyber-attack can have an effect. “Our National Cyber Security Centre (NCSC) and the government have been on the front foot with this and businesses can help protect themselves even if they aren’t technologicallyminded. “There are four ways cyber attacks can be realised; accidents, acts of God, negligence or incompetence and adversary actions. “Adversary attacks are the most likely and can manifest themselves in variety of ways – from phishing and smishing scams to Denial of Service attacks. “All businesses, no matter how small, should assume they will be attacked. The first action should be to look at the NCSC’s ‘10 Steps to Cyber Security’, or Cyber Essentials.” www.c3ia.co.uk 38

September 2020 | Dorset Business Focus

Dorset’s Douch Family Funeral Directors has discovered that it is older than it thought after a vintage newspaper story was discovered. The business, which cancelled its 110-year anniversary celebrations due to the coronanvirus, knows now that it was trading before 1910 – the year it always believed it was founded. The newspaper story tells how Mr J E Jenvey sold his business to Mr FC Douch’ – in March 1909. It was always thought that Frederick Charles Douch had founded the cabinet makers business in Wimborne a year later. Nick Douch, his great grandson and managing director of the company that is now a group of funeral directors, said it was a complete surprise. He said: “For many years we thought we had been founded in 1910 because our earliest document comes from that year. “My father’s cousin, however, is an historian and he discovered a small story in a paper from early 1909 and it shows that my great grandfather was in business before then. “The story explains that the new business was based in Leigh Road, Wimborne, where our Douch & Small branch is located today. “We had lined up a series of events to mark our 110-year anniversary, but they would have been misleading. “The business ultimately diversified into funeral directing and over the years the cabinet making and furniture dealing side of the company was disposed of.” Nick, who is the fourth generation of the family to run the business, oversees seven funeral

branches, some of which have their own histories going back to the 19th century. They are situated in Wimborne, Ferndown, Wareham, Poole, Swanage, Blandford and Corfe Mullen. Nick said: “In our business, history and traditions are important and that is why we have always kept the original names of the companies we have taken over. “The Douch name is very well known in the county, especially Wimborne, and we’d love to hear if anyone has further information about when my great grandfather began in business.” www.funeraldirector.co.uk

Local mental health service secures £28,000 of funding After a rapid increase in demand for mental health services across the county during recent years Dorset Mind recognised the importance of storing its data required to run its service safely and securely. Working with over 30,000 people, the charity successfully applied for £28,000 worth of funding from Talbot Village Trust towards the implementation of a new data management platform. Dorset Mind is a self-funded charity that facilitates a wide range of services across the county to support recovery from mental ill health. It educates people about positive wellbeing and challenges the stigma surrounding mental health that can stop people accessing support at their time of need. Speaking about the importance of the new system, Marianne Storey, Dorset Mind’s Chief Executive, said: “We are extremely grateful to the Trust for recognising the significance of helping us develop and put into practice our new data management system. “Moving forward, this will impact how we design our support options for local people, by evaluating and learning from recorded outcomes. We’re excited that we will finally be able to accurately measure responses and outcomes. This will /company/dorset-chamber/

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ensure we can evaluate the effectiveness of our support services, to continue providing highquality mental health support across Dorset.” Russell Lucas-Rowe, Trustee at Talbot Village Trust, commented: “It is important charities have access to measurement tools to enable their development. We are proud to support the new system at Dorset Mind and hope this will allow the charity to support those who need help with their mental health across the county.” Talbot Village Trust meets biannually and is accepting applications for funding from both previous and new applicants in the area before the Trustees next meeting in spring 2021. Please go to www.talbotvillagetrust.org for more information

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DORSET BUSINESS FOCUS / NEWS

New grants to support Dorset SMEs SMEs in Dorset are set to benefit from new government funding to help them recover from the effects of the coronavirus pandemic. In July, the Government announced that a share of £30 million would be distributed to each Local Enterprise Partnership, including a £10 million Kick-starting Tourism Package for small businesses in the tourism sector and a further £20 million of funding to help smaller businesses recover from the effects of COVID-19. As a result, a total of just under £550,000 of grant funding has been awarded to Dorset. This funding will be available to SME businesses in the form of grants, between £1,000 and £5,000. The support will be fully funded by the Government from the England European Regional Development Fund (ERDF) and distributed through Dorset Growth Hub (DGH). The grants will allow eligible businesses to access specialist professional advice (e.g. human resources, accountants, legal, financial, IT / digital) or purchase minor equipment to adapt or adopt new technology in order to continue or diversify their business activity. Nick Gregory, Operations Director at Dorset Growth Hub said: “It is our intention to be able to start administering grants as soon as possible and expect this to be in September. We have had over 500 businesses register their details already, so there is a definite need for further financial support to businesses and we are eager to help as many businesses as we can, so please register your details and we will be in touch once we have all the information.”

DGH already delivers an £18.4 million business support programme across the county. Since the 20th March, DGH have held over 50 online events with over 2,700 attendees, providing local businesses with support and guidance to help them through the lockdown period in addition to free 1-2-1 support. Tourism contributes around £1bn per year to Dorset’s economy and supports almost 40,000 jobs. However, tourism has been one of the sectors that has been hit hardest by the COVID-19 pandemic with many businesses in the sector simply not able to operate during lockdown. Visit Dorset published the outcomes of an initial survey it conducted back in April to assess the impact that COVID-19 was having on local businesses in the sector. Of the 1,044 respondents to the survey, the majority were sole traders or small to medium sized businesses, of which 80% said they had temporarily closed as a result of COVID-19. Welcoming the news of the funding, Richard Smith, Dorset LEP Board Member, Dorset Tourism Association Chair and Director of the Tank Museum said: “This allocation to Dorset is great news for local SMEs who continue to re-open post lockdown. Businesses now want a ‘business as usual’ approach, which keeps people COVID-19 safe. “The Kickstarting Tourism package is the next step in Dorset’s re-opening of its tourism sector. The county has proved that its tourism

and hospitality sectors can open safely but this fund will now help those businesses adapt to a new tourism sector which puts visitor safety and peace of mind at its heart.” Of the £550,000 allocated by the Government, a proportion has been specifically set aside for those SMEs working in, or supporting, the tourism sector. The remaining funds are to help the wider SME community that have been negatively impacted by COVID-19. Whilst funding can be used for adaptations and new technology such as digital signage, it cannot be used to pay for things like Perspex screens or other personal protective equipment (PPE). If you are a Dorset-based SME and want to be informed when the applications open and receive guidelines, leave your details on this simple form. www.dorsetgrowthhub.co.uk/ recovery-grant

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September 2020 | Dorset Business Focus

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DORSET BUSINESS FOCUS / INTERNATIONAL TRADE

Changes ahead for all UK businesses that export or import The UK left the European Union on 31st January 2020, and the transition period comes to an end in December this year. It is vital that businesses take action now to get ready for a new border operating environment from 1st January 2021. Until the new border operating model was published on 12th July, we could only speculate on how goods would be controlled at our borders once we left the EU. It’s now clear – and the new model brings this into stark reality – that businesses need to prepare for a significantly higher level of customs declarations and associated administration. It candidly states "customs declarations are complicated". Declaration volumes will grow from 55 million now, to almost 300 million next year. The cost to business is estimated at around £7bn per annum, and the customs intermediary market lacks the necessary capacity to deal with the increase. The detail New border procedures for importing and exporting goods to and from the EU will be in place. Traders importing ‘standard goods’ – covering everything from clothes to electronics – will need to prepare for new customs paperwork. You will need to keep specific records of imported goods and you can opt to take up to six months to submit a full customs declarations for goods arriving from the EU. Taxes will need to be paid on all imports, but payments can be deferred for up to six months until July. This will help trader cash flow until the end of 2021, but only if you or your agent have the correct approvals in place to use simplified procedures. Full customs requirements will 42

September 2020 | Dorset Business Focus

apply to controlled goods from 1st January 2021 whether they arrive from the EU or elsewhere. Businesses will be able to account for VAT on goods imports using Postponed VAT Accounting from the start of the new year. This means that once the staged introduction period ends, payment of VAT due on imported goods can be delayed until the next VAT return. What does this mean for business? Despite the much needed clarity on customs procedures, and a welcome delay through staged introduction of full customs controls, big challenges remain for most businesses. Declarations volumes will increase, costs will rise, traders need to skill up to deal with new procedures and time is incredibly short. Companies trading across the globe will need to make a choice. Should they take advantage of the staged introduction of measures for EU imports and gain a cashflow advantage through delayed duty and VAT payments? Or, stick with the systems and processes they already know, and use the newly introduced postponed VAT accounting and guarantee free deferment accounts to delay border taxes by up to six months? Whatever you decide, businesses that export and import goods face changes ahead. Our expert team at Dorset Chamber, qualified and approved to deliver Customs Declarations, /company/dorset-chamber/

make us your ideal customs partner. We’ve also got backing from the experts at Chamber Customs, based within the British Chambers of Commerce. •

Grant Funding. The Government has allocated £50 million to assist companies in their preparation. Companies can apply for grants to support training that helps them business to complete customs declarations and processes, the hiring of new staff to help businesses complete customs declaration, and IT improvements to help businesses complete customs declarations more efficiently. www.gov.uk/guidance/ grants-for-businesses-that-completecustoms-declarations.

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Training. Where training is needed, Dorset Chamber’s International Trade team runs comprehensive courses with nine running in September designed specifically to help businesses understand their obligations from 1 Jan and more available. To view courses and book, choose ‘International’ from the Select Type drop down menu on our Events page: https://tinyurl.com/DCCIEvents

It’s vital businesses prepare for these changes. Call 01202 714800 or e-mail international@ dcci.co.uk for information on how we can help.

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DORSET BUSINESS FOCUS / NEWS

Keep your staff and production lines healthy Manufacturers and FMCG businesses are being urged to give their laser production lines a health-check to minimise the risk of a process contamination leading to costly unplanned downtime. BOFA International, a global leader in portable fume and dust extraction systems, says that while the COVID-19 pandemic has rightly concentrated minds on employee safety, effective extraction can also deliver productivity gains that sometimes go unseen. The ability of BOFA technology to remove 99.997% of laser-generated airborne contaminants at 0.3 microns helps safeguard workplace operating environments for people, but it can also contribute significantly to maintaining equipment in optimal condition – creating a ‘win-win’ for manufacturers. BOFA research shows that an effective fume and dust extraction system purpose-designed and commissioned for a laser production line will help to reduce dust and particulate contamination, protect sensitive equipment such as laser optics, mitigate the risk of over heating or fire and improve the quality of the finished product, whether cutting, coding or marking. It can also reduce friction and erosion of bearings, motors and running lines, reduce overall machinery wear and tear and remove contaminants and odours from the workplace. “Particles emitted during laser processes can land on laser optics causing hot spots which damage them leading to increased capital costs and down time, so getting extraction systems specified and configured correctly is vital when it comes to productivity,” says Josh Evans MEng (Hons) IChemE, Applications Engineer, of BOFA. Without suitable extraction, particulate can diffuse and scatter the beam, which will have a detrimental effect on performance and could result in poor product quality and costly reworking or increased rejects. In addition, when extraneous matter is not correctly extracted it can be deposited on process-critical components and equipment, resulting in unplanned downtime, potentially costly repairs, and/or the replacement of expensive capital equipment. “With the economic pressure caused by the COVID pandemic, there’s probably not been a more important time for businesses to optimise their return on investment,” says Evans. “The message to laser users is to instigate regular fume and dust extraction health checks to ensure that their systems are not only keeping people safe but are contributing to optimal business output.” Unexpected downtime can create havoc with production schedules, damage customer relations and hit the bottom line. A tailored extraction system controlled by BOFA’s iQ platform will help operators maintain productivity through features such as independent filter status monitoring and remote diagnostics, leading to improved extraction efficiency and a lower overall cost of ownership. And because BOFA technology is portable, it captures any potentially harmful airborne particulate at source, in its threestage filtration system, returning clean air to the workplace, whereas a fixed, centralised system is not only inflexible, it can have a negative impact on the environment by venting harmful contaminants directly into the atmosphere and increasing building heating costs. www.bofainternational.com more news online - www.dorsetchamber.co.uk/news

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Dorset LEP and Smith and Williamson's business resilience programme Dorset Local Enterprise Partnership (LEP) is partnering with financial and professional services firm, Smith & Williamson, to offer Dorset-based businesses access to free expert advice and support to help them recover from impacts of COVID-19. Nearly four months have passed since the COVID-19 pandemic forced many businesses to suspend or dramatically alter how they operate. A number of measures have been rolled-out across the UK to support businesses including the Coronavirus Job Retention Scheme and governmentbacked loans and business rate holidays, however, the impact for a vast majority of businesses and their employees has been devastating and businesses are now looking at how they can recover from the crisis. The Business Resilience Programme from Dorset LEP and Smith & Williamson will help Dorset-based businesses develop strategies and plans to help manage cash flow, now and in coming months, so they’re in a position to continue trading as the UK emerges from the crisis. The programme will be delivered between July and October through a series of five themed webinars, supported by funded 1-2-1 business consultancy. With the furlough scheme winding down, the first of the webinars, on Thursday 30 July, will focus on employment issues such as returning from furlough, retraining, redeployment and redundancies, with input from Deborah West from Steele Raymond, Marion Hewitt from Protea Solutions and Amy Harper from Smith & Williamson. For full details about all of the webinars, their content and how to register, visit our dedicated programme webpage: www.dorsetlep.co.uk/ business-resilience-programme With the UK’s departure from the EU still likely to have a major impact on how businesses will operate in the future, the support being offered will also help them to get ready for when the transition period ends at the end of 2020. Finn Morgan, Business Engagement and Dorset Gateway Manager for Dorset LEP explained: “With the easing of restrictions on business activities, businesses are telling us they’re now looking for support to get their operations back on

track. Smith & Williamson have a huge amount of experience advising a range of clients - especially high-growth and highgrowth potential businesses - on a range of key business areas, from cashflow and forecasting through to tax and restructuring. We’re thrilled to partner with Smith & Williamson to give Dorset’sbusiness community access to the best advice and support available and help the region’s economy to recover.” Amy Harper, Director of Business Outsourcing Services at Smith & Williamson said: “We are delighted to be part of this exciting initiative from Dorset Local Enterprise Partnership (LEP). During the pandemic, we have supported many businesses across the region by helping them to develop strategies to return to positive trading conditions. It is a tough environment for everyone. However, we can help to pinpoint the most crucial actions that businesses can consider adopting to give them the best chance of turning their business around and emerge in a stronger position after the pandemic.” The Business Resilience Programme is fully funded through Dorset Gateway, Dorset LEP’s business growth hub - part of the national Growth Hub network - providing an informed and bespoke service, free to any Dorsetbased businesses looking for help to source appropriate available solutions for growth and development. In partnership with Dorset Chamber, Dorset Gateway offers free and impartial business advice, signposting to other support and funding opportunities to help businesses grow. Access details on the full series and book your place online at www. dorsetlep.co.uk/business-resilienceprogramme

DORSET BUSINESS FOCUS / NEWS

10 reasons why used cars are the best from Creditplus

If money was no object, we would all buy a brand-new vehicle. Sadly, more often than not we can’t afford to stretch our budget and so we are left staring enviously at those shiny new models on the dealer forecourts. But buying a second-hand car can be a good thing to says Poole based CreditPlus. In fact, we’re under the opinion that used cars are the best cars. Whether you want to call them preowned or preloved, there are plenty of reasons to be cheerful when it comes to choosing a used car. So here are our 10 reasons why used cars are the best cars. The price is often right The best thing about used cars is often the price. When you compare the price of a car that’s brand new to one that’s 1-2 years old, you might be surprised at how big the difference there is. If the car is older than that, moving cleanly out of the ‘nearly new’ category to ‘used’, then the savings are even bigger. By going for a used car, the amount of money you have saved or are planning to borrow for a finance package will stretch much further than if you were restricting yourself to just buying a brand new vehicle. The quality is not that much different Modern production techniques and build quality means that cars today are much more reliable than they have ever been before. Engines are efficient and clean, safety technology has never been better, and even the interiors and upholstery has never been so good. Whereas if you were buying a used car in the 80s, 90s or even 00s, you were taking a bit of a gamble, cars built in the 10s onwards have been built to last. More to choose from The used car market in the UK is huge, with thousands of motors waiting to find a new owner. This means you can have a search and find a car tailored to your exact requirements. From size of the engine, to the colour of the body. Interior comfort options to fancy gadgets and tech, you are spoilt for choice. Just use Creditplus’ search tool and you’ll see the vast number of filters and options you can choose from. So, no matter if you know exactly what you want or just have a vague idea, you’ll be able to find a car perfectly suited to you. Less fear of the dreaded depreciation Aside from your home, your car is likely one of the most expensive purchases you are likely to make in your life. But, the value of cars can be hit by depreciation. New cars can lose up to 60% of its value just 3 years from the moment it leaves the dealer forecourt. So if you want to sell that car and get another, you can find you’ve lost a lot of money from your initial investment. Used cars suffer nowhere near as much depreciation, so you are less likely to lose as much of the money you have invested in your car. You know it drives This might be a little strange to think about, but new models don’t always guarantee a decent drive. There may be bumps and issues in the car that have not yet been detected by the manufacturer or the consumer. So you could end up facing a recall or having to get your car repaired by the main agent. With a used car, you more news online - www.dorsetchamber.co.uk/news

know it’s been on the road and driven. Just look at the mileage to see how far it’s gone. Look for the careful owners If you’re a clever consumer, you can search for a used car that has a full and thorough history. Careful owners will have had their car serviced by a main agent approved garage and have service stamps in the log book. They’ll also keep any invoices and receipts in the car’s file, showing an accurate record of all the repairs the car has had. A full and complete history book shows that you can get a car that’s been well-looked after. Meaning some used cars have been kept in pristine condition, making them almost indistinguishable from nearly-new and new. One long test drive The models that different car makers produce have different quirks and mannerisms. So if you buy a new car from that maker, you might find yourself getting frustrated at how the car drives, or how certain systems work. Buying a used car gives you a chance to test drive the manufacturer, to see if it’s a good fit for you. That way, if you buy a new car in the future, you know that they make the sort of car that suits you. Now how else would you get such a long and detailed test drive of a carmaker? Recycling and reusing Buying a used car is also a great way of recycling. It’s not just clothes and furniture that you can help the planet by buying secondhand. Choosing a used car, albeit one with an engine that’s not too dirty, helps the planet in the long run. The more used cars are used, the less the need for brand new cars, meaning less production, less pollution, and a brighter future for everyone. Less precious If you’ve got a brand new car, you might be a little cautious or hesitant to really use the vehicle. That can mean you don’t drive it as often as you would like, or you become a bit strange when someone gets in the passenger seat with muddy boots or sticky fingers. You can relax more with a used car. You won’t be crying at every little dent and scrape. And, if you’re like me, your car can become a bit of a second home. It’s where you often have lunch, or take long journeys filled with snacks and sweets. So you need a car that won’t make you feel guilty for really losing it.

CRJS Bonus Scheme Update The details have now been announced on the retention scheme aimed at securing employment for those employees previously furloughed. If you continue employment between the period of November 2020 and January 2021 for those previously furloughed employees the government will provide you with a £1,000 bonus if you meet the below criteria. Claim for employees who: •

were furloughed and had a Coronavirus Job Retention Scheme claim submitted for them that meets all relevant eligibility criteria for the scheme:

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have been continuously employed by the relevant employer from the time of the employer’s most recent claim for that employee until at least 31 January 2021

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have been paid an average of at least £520 a month between 1 November 2020 and 31 January 2021 (a total of at least £1,560 across the 3 months). The employee does not have to be paid £520 in each month, but must have received some earnings in each of the three calendar months that have been paid and reported to HMRC via RTI;

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have up-to-date RTI records for the period to the end of January

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are not serving a contractual or statutory notice period, that started before 1 February 2021, for the employer making a claim

If you have any questions regarding the above scheme, then please do not hesitate to get in touch with a member of the team today. www.viewhr.co.uk

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Great finance deals You can get some fantastic car finance deals on used vehicles. The sheer volume of cars to choose from, combined with a wide range of providers available, means you can get a fantastic finance deal. Apply online with Creditplus, and we’ll help you find the perfect finance package to go with your perfect used car. Then you’ll be loving your used car just as much as any other. www.creditplus.co.uk 45

DORSET BUSINESS FOCUS / NEWS

Schemes fall short in protecting firms and jobs Results from the latest British Chambers of Commerce Coronavirus Business Tracker reveal that businesses are still facing significant cashflow challenges with the schemes announced in the Summer Statement failing to provide support at the scale needed to protect jobs after the furlough scheme winds down: • More than half of firms report cashflow decrease since June 2020, more than a third of respondents with improved cashflow cite furlough scheme cash • 43% of firms intend to use Furlough Bonus, but other Summer Statement support schemes have low take up • BCC continues to call for bold interventions to protect businesses and jobs The leading business organisation’s tracker survey, which serves as a barometer of the pandemic’s impact on businesses and the effectiveness of government support measures, received 517 responses and is the largest independent survey of its kind in the UK.

Business conditions Firms reporting an increase in UK sales remained static at 34%, 42% reported a slight or significant decrease. Just over half (55%) reported a slight or significant decrease in their cashflow compared to last month. A minority, 21% of firms, said that their cashflow position had improved. Of these, 64% said new customer demand was the driver of this. 35% cited the government furlough scheme, and another 24% and 25% respectively said loan and grant schemes had helped improve their cashflow position, demonstrating that many firms are still relying on government support schemes. Summer Statement support This week’s Tracker contains the first comprehensive survey of business sentiment on the Chancellor’s Summer Statement announcements of 8 July. 43% of firms intend to access the Job Retention Bonus, which will award £1,000 to firms who retain furloughed staff until January. A further 40% will not use the scheme. Figures from the BCC’s latest Quarterly Recruitment Outlook found that almost a third of firms (29%) expect to decrease the size of their workforce in the next three months. Elsewhere both awareness and expected usage were low. 56% of businesses said they did not intend to use the Kickstart scheme, a further 31% said they had not heard of the scheme and 8% said they would like to use it but are ineligible. 62% of firms said they did not intend to use grants for employers who take on trainees and 65% of firms said they did not intend to access grants for those who hire apprentices. Our previous research has shown that just 12% of firms are planning to recruit staff this quarter.

20% of respondents said they would like to make use of the targeted VAT cut for certain businesses but that they were ineligible, indicating that some businesses think the scope of the scheme is too narrow. Reducing the cost of employment BCC continues to call on government to reduce the overall cost burden on firms to protect business and preserve as many jobs as possible in the coming months. The leading business organisation has called for an 18-month expansion of the Employment Allowance from £4,000 to £20,000 and an increase to the threshold for National Insurance contributions from £8,788 to £12,500. The latter could save businesses around £500 per job. Commenting on the findings, BCC CoExecutive Director Claire Walker said: “Business communities continue to face significant operational challenges, with a prolonged period of reduced sales and cashflow meaning many firms are showing signs of distress. “Expected usage of schemes announced in the Summer Statement is relatively low, indicating they do not provide the right kind of support for many businesses at this critical time and a rethink is needed. “With confidence and demand not returning at the scale firms need, the government must take radical steps to slash the tax burden around employment to help companies pay valued staff. A major boost to the Employment Allowance, and an increase in the threshold for employers’ National Insurance contributions are needed now if he wants to help viable companies save jobs as the furlough scheme comes to an end.”

Cash support for Businesses Bournemouth-based innovation tax incentives consultancy Business Cash Enabler reports that businesses may be be able to claim back up to 33% of costs incurred on innovation activities over the past two years. Innovation consultant, Rob Sowden, provides reassurance to struggling businesses: “With uncertainty over revenues and a looming cash flow crisis for many businesses, there may be a welcome cash injection awaiting businesses in any sector that have been innovating in the past two years. Many businesses are clearly concerned about the impact the pandemic will have on the future of their business. What they may not realise, is that regardless of their current trading situation, they may be able to claim back a percentage of costs incurred over the past two accounting periods, normally the prior 2 years. Help may be available via HMRC’s Research & Development (R&D) tax credits scheme, which has granted relief of £26.9bn in tax relief since the scheme began and is much broader in scope than many are aware. The scheme is most 46

September 2020 | Dorset Business Focus

popular for an annual cashback, even when a business has been in loss and non-tax paying. A business that incurred costs for unique innovation activities, may be entitled to up to 33% of those costs as a cashback. The average SME tax credit is £53k for one year, often in the form of a cash injection straight to the bottom line, and potentially double that amount for a first time claimant. It could be a lifeline for businesses; it has helped many fund their payroll or other key costs over the years. There is no dictate as to how cash received from the scheme is used and cash benefits are often paid as quickly as one month after a claim is filed. Some businesses have claimed small amounts via a DIY claim or a claim compiled by their accountant, however, there is almost always additional cash benefit available, based on a technical appraisal of the innovation activities. Now may be the best time ever to check whether the business has been receiving the full entitlement. For a business that has already received benefit, it can pay to have a further review as the amount is often much /company/dorset-chamber/

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less than they were entitled to, without them realising it. This invariably happens when businesses believe this claim opportunity is an accountancy work-stream, whereas it is really about technology. A remote technical appraisal is available during pandemic restrictions, to check eligibility for any registered trading company that has been established for over one year.” For more information visit www.businesscashenabler.co.uk

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DORSET BUSINESS FOCUS / NEWS

Frettens move to the cloud New IT system enables flexible working Frettens have completed a complete overhaul of their IT systems, in order to provide their team with greater flexibility and their clients with a faster, more efficient service. The firm worked very closely with the new provider, etiCloud, as the move was completed in April during the strictest phase of the coronavirus lockdown. It involved a switch from on-site server hardware to a secure cloud-based environment, as well as replacement of all computing and telephony hardware, explains IT Manager Jane Newman:

“The coronavirus outbreak has pushed a lot of businesses to seriously reconsider these points. This switch has allowed us to bring more of our team back from furlough, quickly, without causing the logistical problems involved with having them all on site at the same time." adds Clare. “I now have my whole team back working full-time, which would have been a real challenge if they were all on-site. As a result, we are able to offer our clients a seamless service, when many other businesses have been struggling with the changes.”

Switching It suppliers during lockdown “Lockdown could be seen as either the best or the worst possible time to carry out such a huge project. On the one hand, we had fewer of our team on-site during the switch, but on the other, we were presented with some tricky logistical challenges as a result of social distancing measures. It was a move that was not undertaken lightly and had been a long time in planning. We were really keen to push ahead regardless, as the benefits of moving to the cloud were only going to be more significant with the changing workplace environment.” The move to the cloud means that the team can log in securely and work from wherever they choose, whenever they need to, in exactly the same way as they would do if in the office.

Aiding work/life balance It has also allowed the team to fit their work around necessary family responsibilities at a challenging time. Many of the team are already thrilled with the outcome. Lewis Barr, Marketing Manager, for one: “I have to use a lot of quite powerful software in my role, so was worried about the speed a remote connection would operate at, but it’s been great. If anything, it’s actually faster than when I was in the office. I am now able to work from home 3 or 4 days a week. I save over an hour a day on the commute and get to spend extra time with my young family. My work-life balance has never been better.”

Remote working and enhanced client service “The way we work is changing unrecognisably, for good”, says Clare Hallett, Partner in charge of IT and Head of the firm’s busy Residential Property Team. “Offering our team the flexibility to work from home and have more control over their work/life balance was a key factor in deciding to move to the cloud. more news online - www.dorsetchamber.co.uk/news

IT switchover The changeover, which involved 80 users spread over the firm’s two sites, was completed quickly and with minimal fuss. Jane Newman and Jo Harvey worked closely with etiCloud to ensure minimal disruption for the firm’s clients. “It was certainly a long weekend, and a busy few days either side, but etiCloud were fantastic. They were on the end of the phone the whole time, extremely supportive, talking us through everything as they couldn’t be on-site." Outlines Jane.

“It was almost seamless, and we are already reaping the benefits of the changeover.” etiCloud on their cloud partnership with Frettens Mike Hague, Customer Excellence Director with etiCloud commented “Lockdown brought with it many challenges, one of which was delivering the switch to Cloud for Frettens over the phone rather than the usual on-site implementation we’re used to – Dorset this is Sheffield calling! The entire team was so patient, professional and accommodating and the project went extremely smoothly with multiple benefits being seen immediately. Hearing positive feedback such as those comments from Lewis about work/life balance make it all worthwhile and demonstrate the increasing importance of digital agility for law firms. Frettens is a forward-thinking business and it is a pleasure to count them as one of our clients. We shall continue to work as an extension of their team to ensure the firm grows from strength to strength with the support of our unrivalled Cloud services platform.” Kevin Bishop, Senior Business Development Consultant with etiCloud “This project was subject to particularly tight timescales due to the situation with Frettens’ incumbent IT infrastructure. One of the key elements that enabled us to bring the project in rapidly is the fantastic working relationship that our technical team has forged with the technical teams at both SOS and LexisNexis Visualfiles. They are both proactive and responsive organisations and we look forward to working with them on many more projects of this type in future.” www.frettons.co.uk 47

DORSET BUSINESS FOCUS / NEWS

Global Brand Communications’ work recognised Global Brand Communications’ work recognised and shared by HM Government Bournemouth based Global Brand Communications have had their work with Hall & Woodhouse recognised by HM Government. The office of the Prime Minister used the Hall & Woodhouse project as an example of communications excellence. The award-winning Dorset creative agency works closely with brewery Hall & Woodhouse and was tasked with helping the business to showcase the ‘reopening’ of their Public Houses on 7th July. Global Creative Director Darren Mooney advised, “We are extremely proud to have worked with Hall & Woodhouse on their COVID-19 reopening campaign. Together we produced a considered campaign to communicate that Hall & Woodhouse managed public houses would be reopening in a very safe and controlled way. It underlined the fact that the very highest levels of hospitality would continue to be consistently delivered across all of its managed houses, with the safety of all guests and team members being an absolute priority. “We produced a variety of digital and printed assets to use across the 53 houses including an engaging video advising would-be guests on what to expect when visiting a Hall & Woodhouse.” Darren continued, “As you can imagine, being contacted by the office of the Prime Minister was a real commendation of the work. They had become aware of the campaign and wanted to use our design assets, both internally and to share with other organisations across the UK. We were flattered that the Cabinet Office posted on Linkedin and Twitter, highlighting the work as an example of excellence in COVID-19 communications. It’s great recognition for my brilliant and talented people, and to the forward-thinking team at Hall & Woodhouse.” View the H&W Managed House Re-Opening” post on: www.discoverglobal.co.uk

September 2020 | Dorset Business Focus

Response to ONS GDP figures Commenting on GDP figures for Q2 2020 published today by the ONS, British Chambers of Commerce Head of Economics Suren Thiru said: “The UK suffered an historic contraction in economic activity in the second quarter as the coronavirus closed large parts of the economy. The dominant services sector suffered particularly badly in the quarter, with consumerfocused firms hit hardest by the pandemic. “While there was a pick-up in activity through the quarter from the historically weak April outturn, this is more likely to reflect the release of pent-up demand as the economy gradually opened, rather than an indication of a sustained revival. “With restrictions steadily easing, the second quarter is likely to prove to be the low point for the UK economy. However, the prospect of a swift ‘V-shaped’ recovery remains remote as the recent gains in output may fade over the coming months as the economic damage caused by the pandemic increasingly weighs on activity, particularly as the government support measures wind down. “Against this backdrop, bold action is needed to immediately inject confidence back into the UK economy. This should include supporting businesses to retain staff through a cut in employer national insurance contributions and

targeted support to help businesses placed under local lockdowns.” Dorset Chamber has been monitoring the confidence of local business leaders and a sample survey in August showed 55% of respondents said they felt turnover would increase in the next three months. The results also showed that 43% of business leaders felt optimistic about future economic prospects. www.dorsetchamber.co.uk

PHC announce winner of Safety Recognition Award This month Poole Harbour Commissioners (PHC) were delighted to announce the second winner of their Safety Champion scheme. There is no higher priority for Poole Harbour Commissioners than the safety and well-being of their workforce. Jim Stewart, CEO at PHC said “We want to encourage, recognise, and reward colleagues who have gone above and beyond their duties, and who innovate and promote safer ways of working”. The PHC ‘Safety Champion scheme’ sees individuals nominated by fellow employees and supervisors. For their outstanding commitment to improving the safety and wellbeing of their co-workers, as well as visitors to the Port. The nominations are collated and a new ‘Safety Champion’ is selected every quarter. The quarterly award is judged by Safety and Security Manager, Dave Laut who said “When employees go above and beyond to adhere to standards, watch out for one another or suggest improvements, it helps make PHC a better place to work. The Safety Champion’ award is designed to recognise and show appreciation to those employees that want to make a difference”. THE WINNER OF THE PHC SAFETY CHAMPION SCHEME FOR THIS QUARTER IS CAMERON MOORS…. Congratulations and well done to Cameron Moors, the winner of this quarter’s PHC Safety Champion /company/dorset-chamber/

Award. When asked whom they would like to nominate, Cameron’s colleagues had no hesitation in putting his name forward. His coworkers all agreed that he consistently gives his all to ensure the safety of himself, and those around him. And that he is conscientious in everything he does, making him a worthy winner. Commenting on Cameron’s achievement, Dave Laut said “I was pleased to hear the comments made by his peers and see how wellrespected Cameron is from my observations. He always strives to work safely and efficiently. Thank you and well done.” WELL DONE CAMERON! www.phc.co.uk

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Dorset LEP allocate over £2 Million of funding to the NHS Dorset Local Enterprise Partnership (LEP) is investing over £2.28 million of government Local Growth Deal funding towards the creation of a new Histopathology Diagnostic Hub for Dorset at the Royal Bournemouth and Christchurch Hospitals NHS Foundation Trust. The investment is one of the actions being taken by Dorset LEP to support COVID-19 recovery in the region by accelerating healthcare resilience at this testing time and is expected to secure over 120 jobs in the healthcare sector. It will help to put Dorset at the front-edge of histopathology diagnostics, speeding up patient diagnosis, and ensure a healthy county for the future Histopathology is the diagnosis and study of diseases of the tissues and involves examining tissues and/or cells under a microscope. The Dorset LEP investment is for the introduction of a 500m2 high quality histopathology laboratory and support space at The Royal Bournemouth Hospital which is being supported by a further £20 million match funding contribution by the NHS. The Histopathology Diagnostic Hub will be part of a wider new Pathology Hub in Dorset which aims to significantly improve patient diagnostic services in Dorset. The new digitalisation and application of Artificial Intelligence will potentially lead to improved speed and reliability of diagnosis for illnesses. Working towards this goal is One Dorset Pathology, a collaborative partnership between the pathology services at three hospital trusts in Dorset - the Dorset County Hospital NHS Foundation Trust, Poole Hospital NHS Foundation Trust and, The Royal Bournemouth & Christchurch Hospitals NHS Foundation Trust. Minister for Regional Growth and Local Government Simon Clarke MP said: “Over these past few months our NHS staff have contributed to an unprecedented national effort to tackle coronavirus and so I am delighted to confirm over £2.2 million through the Local Growth Fund for the development of this new Histopathology Diagnostic Hub. “The development of this new diagnostic hub will make patient diagnosis

in Bournemouth quicker and more reliable and secure 120 high-quality jobs, making a real difference to peoples’ health and the economic growth of the region.” Jim Stewart, Chair of Dorset LEP, said: “Investing millions into our local NHS services at this time makes me extremely proud. The new Histopathology Diagnostic Hub will deliver against the strategic objectives as set out in the Dorset Local Industrial Strategy utilising medical technologies to address the grand challenge of an ageing society and will be an important asset in improving healthy ageing. It will also support our ambition for Dorset to be a national leader in the One Health concept, adopting a holistic approach that ensures our population ages well and lives sensitively in the environment.” Stephen Harding, Head of Service for One Dorset Pathology said: “Diagnostic testing has an ever-increasing role in healthcare, with pathology used by over 80% of patients to inform diagnoses and treatment plans. Every person in Dorset will use the service at some point in their life. Having the best available facilities will therefore benefit the majority of people in Dorset and allow our fantastic NHS staff to give the best possible care.” Councillor Vikki Slade, Leader of BCP Council and Dorset LEP Board Member, said: “Not only will this project protect the health of our Dorset population, but it will identify Bournemouth and Dorset as a leading place for histopathology. Our NHS staff are our frontline and we should be equipping them as best we can; this project shows this is Dorset’s intention.” Councillor Spencer Flower, Leader of Dorset Council and Dorset LEP Board Member, said: “The benefit this project will bring for the whole population of Dorset is immense. This hub will improve the efficiency and sustainability of service on behalf of all its users, including GPs, Community Trust, as well as hospitals, serving the entire Dorset population and beyond.” The new Histopathology Diagnostic Hub is expected to be completed and operational in Autumn 2022. www.dorsetlep.co.uk

Dolphin Shopping Centre distributes hundreds of vouchers Over 200 shoppers have been rewarded with money-off vouchers to spend at the Dolphin Shopping Centre as part of its milestone birthday celebrations this year. In July last year, the centre invited shoppers to write a postcard to their future selves, posting it in the centre’s Snail Mailbox, in return for a £5 shopping voucher. Six-year-old Imogen Jones was one of many who sent a carefully crafted postcard last year while visiting Dorset with her family. Imogen said: “I kept asking mummy about the card - I was so excited that it was coming. I’d drawn deckchairs with hearts on them to remind myself of the fun I had on holiday. I think I asked mummy about the postcard 39 times after I posted it, and then one morning it came through the letterbox!” Imogen made the 70-mile trip back to Dorset when she received her postcard a few weeks ago, where centre management presented her with a voucher. Commenting on the whole experience Imogen asked: “Can we do another one so I can come back next year?” Abigail Jones, Imogen’s mum, said: “It seems like just yesterday that we arrived at the centre. Imogen has been so excited about the postcard ever since our trip to Dorset, so it was wonderful to see her reaction when it arrived. It’s certainly been a real highlight of our year.” Centre Manager, John Grinnell said: “Imogen has certainly been hot on our heels since posting her card back at our 50th birthday anniversary party. She was first in line to come and collect her voucher, which she assures us will be spent on something nice for herself.” “We love how much of a strong community we have at the centre, as the shoppers really make it what it is today. Here’s to the next 50 years!” The centre, which officially opened its doors on 1st July 1969, has also added to its birthday festivities by hosting a series of events including a giant pass the parcel, a parade of life-size walking birthday cakes and a brief return of the centre’s iconic wooden animals. The Dolphin Shopping Centre is currently open Monday to Saturday 8.30am to 6.30pm, and Sundays from 10am to 5.30pm. Elderly and vulnerable customers are encouraged to shop between the hours of 9am to 10am, whilst NHS and key workers will be given priority between 4.30pm to 5.30pm. Each retailers’ specific opening times are available on their website. www.dolphinshoppingcentre.co.uk

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Brexit: collective uncertainty and the future demography of the UK This week’s update focuses on the findings from the study into collective uncertainty from Brexit driving UK emigration alongside the soon to be introduced points-based immigration system. Both of these raise questions on the future of the human landscape in Dorset and the opportunities and threats these may bring. The full report of the study by Dr. Daniel Auer and Daniel Tetlow, mentioned in last week’s update, has now been published. The study – Brexit, Collective Uncertainty and Migration Decisions – looks to understand whether the collective uncertainty from the 2016 referendum vote to leave the EU is a driver of people emigrating from the UK. Interviews with emigrants to Germany before and after the referendum suggests it was not actual socio-economic changes driving them to move, but perceived changes that would come about from Brexit. Some would argue this to be a reason for the Leave result, because of perceptions borne out of media and political broadcasting, and unfortunately when emotive messaging is anchored to things people feel passionately about, it’s very difficult to change such sentiments. The study found that of the sampled emigrants, the “economic uncertainty and risk created by the Brexit referendum had a stronger influence on migration decision making than the uncertainty and risk that is inherent with migration”. This included people leaving well paid jobs in the UK and while they still haven’t found work eight months after migrating, they still believe taking this risk was better than staying and facing uncertainty in the UK. In fact, almost two thirds of the sample who migrated after the 2016 referendum agreed to either a pay cut or a pay freeze as part of their migration decision. The findings supported the hypothesis that it was negative perceptions of life in the UK after Brexit driving the decisions to migrate rather than positive perceptions of life in Europe enticing them to move. While it’s hard to pinpoint how many people are leaving and why, should we be worried about this in Dorset coupled with the soon to be introduced points-based immigration system? With a strong tourism and international student sector and an expanding university, it should continue to attract this cohort of visitors when reviewing the further details statement. The current challenge to this, however, is restrictions from COVID-19. One challenge often stated by Dorset businesses is the ability to recruit skilled workers so the question is; will this improve or worsen as a result of the perceived impacts of Brexit, mentioned above, and the new immigration policy, which seeks to “attract the very best and brightest talent from around the world”? The Global Talent route was launched earlier this year under the current system for non-EU citizens to improve the UK’s attractiveness to highly skilled individuals with specialist skills, replacing Tier 1 (Exceptional 50

September 2020 | Dorset Business Focus

Talent). This is designed to attract “recognised global leaders, and the leaders of tomorrow in science, humanities, engineering, the arts (including film, fashion design and architecture) and digital technology, enriching the UK’s knowledge, economy and society”. Time will tell how the sentiments of the Brexit vote and points-based immigration system affect us in Dorset, but in the meantime is there anything else we can do to drive positive sentiments and positively influence people’s decision to live/work/visit here? One such message that springs to mind is the fairly recent news around Bournemouth being the fastest growing digital town in the UK according to a report by Tech Nation. That’s the kind of headline we want to see about the area and one that will positively impact the image and in turn increase awareness and interest. We heard on 4 August about the decisionmaking algorithm to be scrapped for visa applicants, according to a letter from Home Office solicitors seen by the Guardian. It’s claimed the artificial intelligent system unfairly filters applications and the decision to no longer use it comes ahead of a judicial review brought about from the Joint Council for the Welfare of Immigrants (JCWI). This is topical with the review into the Windrush scandal where the Home Secretary accepted all the findings of the Wendy Williams Windrush Lessons Learned Review. It was announced on 7 August (GOV.UK) that £650 million is to be invested into Northern Ireland to help traders and support peace, prosperity and reconciliation projects on the island of Ireland. This includes a new free-touse Trader Support Service (TSS) which is an “end-to-end support service to deal with import and safety and security declarations on behalf of traders”. Brandon Lewis, Secretary of State for Northern Ireland, said the service will “ensure that businesses of all sizes can have import processes dealt with on their behalf, at no cost” and will help to deal with goods coming

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from Great Britain and the rest of the world. This follows questions around the Northern Ireland protocol and how businesses here will be impacted after it was initially said there’d be no hard border, but more recently confirmed that some checks would be required. A study by the Institute for Government – Trade and Regulation after Brexit – published 10 August felt the government will struggle to conclude trade deals and achieve the regulatory autonomy it said would be the big win of Brexit. It mentions the ongoing disagreements on food standards and animal welfare and cites a poll commissioned by the Food Standards Agency where 68% of respondents said they were concerned about whether food would continue to be safe and hygienic after Brexit. The EU’s ban on treating beef cattle with growth hormones was found to be against its World Trade Organisation (WTO) obligations and was therefore subject to authorised retaliation; the EU settled by compensating the US and Canada in the form of increased tariff-rate quotas for their nonhormone-treated beef exports. The report feels that if the UK wants to maintain its ban on hormone-treated beef, as it’s unlikely to be successfully defended due to it already being found to be non-compliant with WTO obligations, it’ll likely have to go down a similar compensatory route or comply with allowing it. This is just one dispute it would inherit from the EU. The report stresses the time constraint we’re under to agree a deal by the end of the year and warns of the risk of making concessions on regulatory issues. While trade deals are still being negotiated, several media outlets are recalling the estimates by Britain’s trade department earlier this year that a modelled trade deal between the UK and Japan and the UK and the United States could increase GDP only marginally. The FT quotes the Japan deal as potentially increasing GDP by 0.07% over the long run compared to Treasury estimates that coming out of the single market and customs union could lose about 5% of potential GDP over 15 years. The Independent quotes a figure of 0.2% for the US trade deal. Dorset Chamber delivers a free of charge Brexit advice service to all businesses, funded by BCP Council and Dorset Council. For information and advice please contact us at gateway@dcci.co.uk / 01202 714800 or visit www.dorsetchamber.co.uk

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DRIVEN BY STEVE Steve Bulley Head of Business Engagement at Dorset Chamber and car fanatic

If you speak to any car dealer they can’t get enough pure electric vehicles. HM Treasury currently offer a 0% Benefit-inKind rate for fully electric cars in 2020/21 which has seen interest soaring. With BiK rates for company car drivers only increasing slightly to 1% BiK in 2021/22 and 2% in 2022/23 it’s the time to have a pure electric company vehicle. In 2016 the Renault ZOE was launched and was the most ‘car’ like electric vehicle on the market. It had more traditional looks both inside and out which made it a big hit. The new 2020 Renault ZOE is out and this model is the 100KW i GT Line R135 50KWh Rapid Charge 5dr Auto. The real-world figures show a range of up to 245 miles, significantly increased over the older versions and more than enough for most people’s commute and running around. The car is comfortable and feels spacious with a relatively high driving position which adds a feeling of safety. Let’s be honest the ZOE doesn’t feel quick even in Sport mode, but that’s not the point of the car. Once on the dual carriage way the ZOE hits 70 with no

Renault ZOE 100KW i GT Line R135 50KWh

trouble and is whisper quiet. With Air-Con, DAB radio, Satnav and reversing aids the ZOE has all you’d expect from a modern car. The large 10” screen in this model dominates the dashboard and is very intuitive to use. This new model benefits from a fresh look. At the front there are more air intakes than before, some of which help reduce drag and maximise range and a set of fullLED headlights. Overall the new ZOE is a real world pure electric car that will suit most town and city dwellers and commuters, who don’t want to worry about longer journeys. The not so good bits, the interior is full of black plastic and not as fun as you’d expect from a brand like Renault and it’s a bit of a squeeze for rear seat passengers

For more information contact Jamie Speed Hendy Renault 01202 974036 or www.hendy.co.uk/renault For more reviews see www.drivenbysteve.co.uk

Investec Wealth and Investmec sponsor Dorset Business Mentors Dorset Business Mentors is delighted to announce its first sponsored partnership with Investec Wealth & Investment (IW&I). The contribution of Investec will help ensure the support this highly regarded programme provides to Dorset businesses continues to be affordable and enriched. Dorset Business Mentors is an acknowledged centre of excellence in the UK whose mission is to improve the resilience, and facilitate the growth, of Dorset businesses. The programme encourages and supports ambitious owners and senior managers of businesses at all stages of development to realise their potential. This is achieved by linking 1:1 with volunteer mentors who have a wide range of backgrounds and extensive experience running their own businesses, in senior industrial or commercial roles, or in the professions. The significant

contribution the programme makes to individuals and the business landscape in Dorset is well evidenced, most notably through the challenges of recent months. IW&I has a passion for making a meaningful contribution to the communities around them, looking for values of leadership and qualities that provide inspiration and develop resilience among others. Paul Cartwright - Chairman Dorset Business Mentors says: ”We are delighted to introduce our first sponsored partnership with Investec Wealth & Investment. We find a natural synergy in the vision and quality of our two organisations’ service to clients. We look forward to working in close relationship to deliver an informative programme designed for Dorset’s ambitious and successful entrepreneurs and business owners.” Rob Jones, Senior Investment Director, IW&I Bournemouth, adds: “Business resilience has never

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been more important than it is right now. That is why we are so pleased to be working with Dorset Business Mentors to support the work they do to help develop and guide local businesses in our surrounding area”. This announcement follows a period during which Dorset Business Mentors stepped up with a tailored Business Resilience Programme at the onset of the C-19 pandemic, a service which saw applications for mentors triple at launch. Today the programme’s 130 mentors, who represent an incomparable resource in the UK, are helping hundreds of Dorset businesses move through and forward from challenges faced this year; to revisit long term vision, to develop short-long term strategy, and to realise their plans to build ambitious and resilient models for the future. The core offer from Dorset Business Mentors is for individual

business owners to be linked to a mentor 1:1 in return for a contribution to administrative costs of just £200 for up to 12 months, renewable annually thereafter. Furthermore, the programme enables business owners to access additional expertise among the mentor cohort as needed, role mentoring for senior management, fully funded skills development courses and peer to peer networking opportunities. For more information and case studies visit dorsetbusinessmentors.uk/ Meet the Bournemouth Investec Wealth & Investment team: www. investec.com/en_gb/wealth/ouroffices/bournemouth/team.html 51

DORSET BUSINESS FOCUS / NEWS

New industrial / distribution development at Magna Park, Poole WH White have unveiled a fantastic opportunity for local and growing businesses to take up new modern and energy efficient industrial/ distribution space at Magna Park, providing a significant boost to Poole’s employment needs. This is the first new employment location to have been released for development within Bournemouth/ Poole conurbation for many years. Magna Park, which has outline planning consent for up to 170,000 sq. ft. of industrial and warehouse units, is one of the area’s biggest development sites at 10.7 acres and is immediately available for development. The new industrial/ distribution space will utilise modern technologies providing electric car charging points, green energy generated through solar

panels and recycling of rainwater. Despite the impact of the Covid pandemic there continues to be a shortage particularly of larger modern industrial/distribution units in the local area. Local businesses have already shown firm interest in the site, with one local company looking to develop around 45,000 sq. ft. on part of the site as a distribution warehouse. Chris Howell, of Howell Commercial representing W H White, confirmed that interest was being sought on a pre-let or forward-sale basis initially in units from around 20,000 sq. ft. “We have started talking to occupiers looking for modern, energy efficient distribution or production space who want to base themselves in Poole in a new,

Local energy business salutes Sir Tom Local energy business salutes Sir Tom by planting his own forest in Madagascar As a special thank you and in celebration of the latest Knight of the Realm, Captain Sir Tom Moore. U4L has planted 1,000 Rhizphora mucronate trees in Madagascar in his name. The trees, also known as The Red Mangrove, are used to help prevent costal erosion and in the restoration of mangrove habitats. They are to honour the incredible achievements throughout his long life. Twice the 100-year-old veteran has made a huge difference to this nation, firstly in 2nd World War where he was part of The Burma Campaign, where the Red Mangrove trees would have been plentiful and then again this year when he raised our spirits and touched our hearts in our war against COVID-19. In a special ceremony at Windsor Castle, the Queen knighted Captain Tom and thanked him for the incredible amount of money he had raised for the NHS Coronavirus Charity. In their own war against climate control, the pollution

and the destruction of our planet, U4L & Ecologi have partnered together in the quest to reduce energy usage, help clear the carbon pollution in the towns and cities that our children grow up in. By planting trees, preserving current rain forests, building, and managing solar farming, educating communities in developing worlds, even using waste husks from rice to create power and many other projects around the world. U4L and Ecologi are a committed partnership to achieve the same goal. Save the Planet! Nick Till, from U4L said “We at U4L were incredibly impressed by Captains Toms story and wanted to honour him with naming a 1,000tree forest after him as a lasting legacy”.

attractive environment with good access to the A31. “Magna Park is a key employment site with the flexibility to offer leasehold or freehold buildings within 12-months of securing detailed planning consents. We will also consider individual plot sales”. Lambert Smith Hampton and Cowling & West have been appointed as joint Agents for the scheme.

Electric has gone Audi Poole Audi’s local business development team is on the front foot with new electric and plug-in hybrid models complementing the broad choice already available from the showroom on Old Wareham Road. The fully electric e-tron and e-tron Sportback lead the charge, with TFSI e plug-in hybrid variants also available across a number of Audi models. These plug-in hybrids match an electric range of up to 34 miles with a petrol engine for longer journeys. The Q5 TFSI e has already attracted glowing reviews, with Auto Express concluding the SUV “manages to be virtually everything to all people - fast, practical, quiet, efficient, comfortable, cheap to run, and just as sumptuous as you expect.” For business users, the green credentials of the e-tron and TFSI e ranges translate into Benefit-in-Kind (BiK) savings. Sam Cadwell, Fleet Sales Manager at Poole Audi, said: “Now more than ever it is essential to review all the options available ahead of making a new car purchase. With all-electric and plug-in hybrids joining the most efficient petrol and diesel models Audi has ever had, it is vital to evaluate your individual driving habits and requirements to select the most suitable car. “The Poole Audi local business team is here to offer a thorough explanation of the options available to any business decision maker or company car driver, discussing choice of model, driving range and performance, tax implications and the impact of evolving funding options and cash allowances.” To discuss your requirements, contact the Poole Audi business sales team on 01202 983727.

For more information please contact Martin Bell. www.u4luk.com #GetBusinessDone

September 2020 | Dorset Business Focus

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Tiger Day goes ahead at the Tank Museum

With a range of “COVID safe” measures in place, The Tank Museum successfully held its Tiger Day event over the weekend. The event, postponed from April, was spread over two days in order to minimise crowding at the Dorset Museum. With a cap that saw only ¼ of the numbers normally attracted to the event demand for tickets well exceeded supply, with visitors eager to see Tiger 131 in action and explore the Museum’s latest exhibition World War Two: War Stories. Nik Wyness, Head of Marketing said: “Events are a significant part of our business – and although it has not been business as usual, delivering Tiger Day has been a real boost for the whole organisation. “We know we are operating in a different world now, but this experience has shown we can adapt to it.” The Tank Museum was closed for three months and forced to cancel TANKFEST, its major annual fundraising event. “Since re-opening in July we have learned a great deal about how to make our visitors and staff safe as we reasonably can, whilst attempting to minimise the potential negative impact on the visitor experience.”, said Nik. “These can only be effective if the visitors do their bit – but in virtually every case we can see they appreciate and support what we’re doing to keep them safe.” Enhanced cleaning, a one-way system and additional cleaning stations are among the protocols introduced to reduce the risk of COVID-19 transmission, but the Museum believes listening to its visitors has been crucial to it successful re-opening. Post-visit surveys have been sent to every visitor since the Museum reopened – and the feedback has been used to modify or enhance measures. “How the visitor feels about their safety is now as important as ensuring they have had the best possible visit. “For example, the feedback we gained made us confident we could implement wearing face coverings a week before the government announced they would become mandatory in museums,” he added. Visitors have scored the health and safety measures in place at the Museum with an average of 9/10, and 67% reported that the protocols in place exceeded their expectations. The Tank Museum is open every day, with online booking essential to guarantee places. Tiger Day 14 is set to take place in September, with demand for limited places expected to be high. For more information see www.tankmusuem.org

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Innovative, new process delivers the roadmap to business growth With constant technological upgrades, innovations and an overload of business growth solutions available, (oh don't forget a global pandemic thrown into the mix!) it's no wonder many business owners are feeling swamped and overwhelmed. Some resort to a spray and pray approach when it comes to growing their business - they pick a tactic, such as Facebook ads, throw money at it and see what happens. While ads can be a powerful tool, without a proper strategy, they can lead to poor results, wasted time and money, and needless frustration for the owners. What's more, for some businesses, lead generation is not the most pressing issue anyway! In any downturn, hard-hit businesses that have survived have done so thanks to their ability to access cash. The reality is simple; the more money in the coffers, the better equipped any business is to weather a storm. The pressure for hard-hit business owners looking to grow their profits is now on. Not only are they dealing with lost earnings, but they are also having to adapt and adjust to a new way of working and a client base that has been affected too. Business owners don't have the time or resources to throw mud at the wall and see what sticks - they need to assess their business and then apply the right strategies at the correct times to get the quickest and most impactful returns on investment. This can help them future proof their businesses but also help them to create the kind of long term, sustainable growth that allows them the lifestyle they set out to create in the first place.

With this in mind, Boyd at Stick With It Business Coaching is excited to announce that he is trialling a new process called the Profit Opportunity Assessment, which typically finds an established business around £50,000 of earning opportunities in a 45-minute session. Think of it as a Sat Nav for a company's development; it figures out where you are and shows you where to go, as well as the best way to get there. Many small business owners are reluctant to implement considerable changes in their business. This is understandable due to the upheaval it would cause to their already heavy workload. The Profit Opportunity Assessment removes this by focusing on small improvements in multiple areas. This leverages a compounding effect to drive massive growth but with minimal daily disruption to already busy schedules. Boyd says of the process; "The testing phase has been going great, discovering significant financial breakthroughs in many industries. I'm excited to use it to accelerate a business's growth at a time when for many, it is make or break." Please see the member offers pages on the Dorset Chamber Website for more information. www.stickwithitbusinesscoaching.co.uk 53

DORSET BUSINESS FOCUS / NEWS

B2B marketing agency Intergage is offering UK manufacturers two free reports to help them beat the recession Annual Marketing In Manufacturing Survey (in conjunction with The Manufacturer magazine) ‘Undress Your Competitors’ Digital Marketing Report – tailored to each company so they can see how their rivals are performing in organic and paid search. Companies which take part in the Marketing In Manufacturing Survey will get access to the results first. The Marketing In Manufacturing research will include: •

how manufacturers invest in marketing the industry benchmark for marketing budgets which marketing activities are most successful which strategies other manufacturers plan to invest in over the next 12 months. Engineering and manufacturing firms which take part in the study will also be eligible to request the free competitive report on their chosen rivals.

• • • •

Intergage digital marketing manager Alex Turrell said: “Industrial businesses will receive exclusive insights into how other engineers and manufacturers are using marketing to boost growth and initiate change. “They’ll be able to compare themselves with an industry benchmark in terms of marketing budget, activities and success.” She added: “Understanding how other industrial companies drive success with digital marketing and software will help others to drive growth. This, in turn, will help to keep supply chains and British manufacturing strong.” Companies keen to take part should click on https://www.intergage.co.uk/ the-marketing-in-manufacturingsurvey-2020. The short, easy-to-complete study comprises 16 questions, virtually all of them multiple choice.

For more information, contact Intergage digital marketing manager Alex Turrell, 01202 308902, www.intergage.co.uk

#GetBusinessDone

Dorset Chamber Events and Training Diary Date

Event

Time

Venue

Price (+VAT)

**Members Only** Simply Networking Online @9 with Dorset Chamber

08:50 - 10:15

ONLINE (zoom)

FREE to all members

++Open To All++ Doing Business with Central Government and Local Authorities, sponsored by Bidbette

09:50 - 11:30

ONLINE (zoom)

FREE to all businesses

**Members Only** In conversation with The Governor of the Bank of England, Mr Andrew Bailey

0830 - 0930

ONLINE (zoom)

FREE to all members

**Members Only** Simply Networking Online @9 with Dorset Chamber

08:50 - 10:15

ONLINE (zoom)

FREE to all members

**Members Only** Simply Networking Online @9 with Dorset Chamber

08:50 - 10:15

ONLINE (zoom)

FREE to all members

**Members Only** Simply Networking Online @9 with Dorset Chamber

08:50 - 10:15

ONLINE (zoom)

FREE to all members

Sept

Oct

To book events please go to www.dorsetchamber.co.uk/events 54

September 2020 | Dorset Business Focus

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more news online - www.dorsetchamber.co.uk/news

DORSET BUSINESS FOCUS / BUSINESS DIRECTORY

Accountants & Tax Advisors ABGI UK, London 0203 984 0321 www.abgi-uk.com Albert Goodman, Weymouth 01305 722458 www.albertgoodman.co.uk Arnold Accounting & Bookkeeping Services Ltd, Christchurch 01202 331627 www.arnoldaccounting.co.uk Bicknell Business Advisers Ltd, Bournemouth 01202 025252 www.bicknells.net BKB Accountants, Poole 01202 950527 www.bkbaccountants.co.uk Certius Professional Services Limited, Poole 08006 890794 www.certius.co.uk Enrich Accounting Ltd, Bournemouth 07403 407455 www.enrichaccounting.co.uk Filer Knapper LLP, Christchurch 01202 483341 www.filerknapper.co.uk Frost and Company, Dorchester 01202 840225 www.frostandcompany.co.uk Grant Sellers Chartered Accountants, Verwood 01202 824500 www.grantsellers.co.uk Hill Osborne, Poole 01202 678555 www.hillosborne.com Hixsons Business Enablers, Bournemouth 01202 520010 www.hixsons.co.uk Inspire Professional Services Limited, Poole 01202 717867 www.inspireaccountants.co.uk Mazars LLP, Poole 01202 680777 www.mazars.co.uk MLW Accountants, Poole 07900 924872 www.mlwaccountants.business.site Morris Lane, Poole 01202 715950 www.morrislane.co.uk PKF Francis Clark, Poole 01202 663600 www.francisclark.co.uk Saffery Champness LLP, Bournemouth 01202 204742 www.saffery.com Schofields Chartered Accountants, Bournemouth 01202 555785 www.schofieldsonline.co.uk SJT Accounts Ltd, Bournemouth 07855 295280 www.sjtaccountsltd.com Smith and Williamson Southampton, Southampton 02380 827600 www.smithandwilliamson.com Tragor Ltd, Poole 01202 680914 www.tragor.co.uk Ward Goodman Chartered Accountants, Wimborne 01202 875900 www.wardgoodman.co.uk Wilkins Kennedy, Eastleigh 02380 247070 www.wilkinskennedy.com

Architects DMW Architects Ltd, Wimborne 01202 884024 www.dmwa.co.uk

Lionel Gregory Architects Ltd, Poole 01202 723157 www.lionelgregoryarchitects.co.uk QP Architecture, Christchurch 01202 484642 www.qparchitecture.com Western Design Architects, Blandford Forum 01258 830675 www.westerndesignarchitects.com

Audio Visual Equipment Quad Vision Ltd, Wimborne 03300 419019 www.quadvision.co.uk

Poole Business Improvement District (BID), Poole 01202 308800 www.poolebid.com

Stick With It Business Coaching, Southampton 07709 692821 www.StickWithItBusinessCoaching.co.uk

Wimborne BID, Wimborne Minster 01202 888992 www.wimborne.info

SUCCESSMITH, Poole 07763 316763 www.successsmith.co.uk

Business Coaching/ Consultancy

The Arts Development Company, Dorchester 01305 224901 www.theartsdevelopmentcompany.org.uk

Amanda J Green Ltd, London 07976 613553 www.ajgleadership.com

The Change Agent Ltd, Bournemouth 07990 514537 www.thechangeagent.me

Autoclave Pressure Vessels

Bidbetter Ltd, Poole 07944 847014/01202 237506 www.bid-better.co.uk

ASC Process Systems Limited, Poole 07919 276205 www.aschome.com

Blue Shoots, Bournemouth 07547 749604 www.blue-shoots.co.uk

Transitions Life Coaching, Ringwood 01425 472354 www.transitionslifecoaching.co.uk

Aviation

Brian G Ford FCA, Ringwood 01425 472749,

Wessex Ventures Limited, Ferndown 07768 703809 www.wessexventures.com

Bournemouth Airport, Christchurch 01202 364114 www.bournemouthairport.com DAeCO, Poole 01202 880302 www.daeco.co.uk FGP Systems ltd, Weymouth 01305 773638 www.fgpltd.co.uk FR Aviation Ltd, Christchurch 01202 409000 www.cobham.com Think Research, Poole 01202 765654 www.think.aero

Banking HSBC, Bournemouth 03455 848056 www.banking.hsbc.co.uk J.P.Morgan, Bournemouth 01202 342000 www.jpmorgan.com Santander Corporate Banking, Bournemouth 05511 440251 www.santandercb.co.uk

Bars & Restaurants Rick Stein, Poole 01202 283000 www.rickstein.com

Business Coaching Dorset Ltd, Poole 07973 137470 www.jamesakinsmith.co.uk Business Doctors, Bournemouth 07469 937793 www.businessdoctors.co.uk/david-jeans CLIENTLOGIX Ltd, Poole 07879 660622 www.clientlogix.co.uk David McDonald Consulting Ltd, Bournemouth 07872 407548, DELTA Group, Broadstone 01202 690348 www.deltagroup.co.uk Dorset Business Mentors, Dorchester 01202 607530 www.dormen.org.uk G W A, Ringwood 01425 489533, HANTEC SYSTEMS LIMITED, Eastleigh 023 8166 1995 www.hantec.co.uk Helen Gormley Wellbeing, Poole 07912 652240 www.helengormley.co.uk Insight6 - Dorset, Salisbury 07887 554898 www.insight6.com/dorset

Bathroom Design & Installation

J R L Coaching and Consulting, Bournemouth 07795 202982 www.jrlcoaching.co.uk

Ocean Bathrooms, Bridport 01308 800511 www.oceanbathrooms.com

KIMCO, WIMBORNE 01202 888549 www.kimcoafrica.com/en/

Bookkeeping and Payroll

Leaf Consulting, Wimborne 07960 653525 www.leafconsult.co.uk

CrystalPoint Accountancy Ltd, Poole 01202 878688 www.crystalpointaccountancy.com Milburn Finance, Bournemouth 01202 535399 www.milburnfinance.com Ookkee, Poole 01202 283214 www.ookkee.co.uk

Branding & Design Becks Neale Designer & Brand Consultant, Ferndown 01202 973017 www.becksneale.co.uk Creative Coup, Bournemouth 02088 193553 www.creativecoup.co.uk Identity UK, Chard 01460 298615 www.identityuk.com

Novus CX Consultancy, Bournemouth 07841 431407, Pidela Consulting Ltd, Dorchester 07866 360334 www.pidela.co.uk Profitable Conversation, Bournemouth 07790 484477 www.profitableconversation.com Quay Business Associates Ltd, Poole 01202 679225 www.quaybusinessassociates.co.uk Quay Development Coaching, Poole 01202 690415 www.quaydevelopmentcoaching.com Selfless Leadership Ltd, Poole 07712 468338 www.selflessleadership.co.uk

Business Associations

Sheridan Lake Associates, Christchurch 07831 310613 www.coachingmentoring.co.uk

Bournemouth Property Association, Bournemouth 01202 204717 www.bpa-online.co.uk

SME Assistance - Simon Rigby, Tarrant Monkton 07590 673704 www.smeassistance.co.uk

September 2020 | Dorset Business Focus

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The DS Consortium Group Ltd, Swanage 07532 889488,

Business Recovery & Insolvency Antony Batty & Co, Bournemouth 01202 551193 www.antonybatty.com TRI Group, Bournemouth 01202 983358 www.trigroup.org Verulam Advisory, Bournemouth 01202 941475 www.verulamadvisory.co.uk

Business Support Services Contemporary PA, Poole 01305 470021 www.thecontemporarypa.co.uk Customs Desk ltd, Cardiff 07908 007708 www.customsdesk.com Dorset Business Angels, Bournemouth 01202 706975 www.dorsetbusinessangels.co.uk Evolve, Poole 0333 322 2332 www.evolvemembers.com Flexible Project Management, Broadstone 07710 454065 www.flexiblepm.co.uk Gradient (Europe) Ltd, Bournemouth 07595 264368 www.gradient.uk.com IMSM - ISO Specialists, Wareham 07823 332895 www.imsm.com Kirks Insolvency, Poole 01202 606400 www.kirks.co.uk Law Point, Bournemouth 01202 729444 www.law-point.co.uk The Passionate PA (UK) Ltd, POOLE 01202 802863 www.thepassionatepa.co.uk

Car Parking Britannia Parking Group LTD, Poole 01202 555888 www.britpark.com

Care Good Oaks Franchising Ltd, Poole 01202 757787 www.goodoakshomecare.co.uk

Catering & Catering Equipment Comax Ltd, Ringwood 01202 684111 www.comaxuk.com Guarantee Laundries Ltd, Stalbridge 01935 812118 www.guarantee-laundries.co.uk

@DorsetChamber

DORSET BUSINESS FOCUS / BUSINESS DIRECTORY Signature Catering, Ringwood 01425 477665 www.signaturecateringco.co.uk

Help and Care, Bournemouth 03001 113303 www.helpandcare.org.uk

Chamber of Commerce

Home-Start North Dorset, Sturminster Newton 01258 473038 www.home-start-northdorset.co.uk

Bridport Business Chamber of Trade and Commerce, Bridport 07577 199786 www.bridportbusiness.org.uk Dorchester Chamber for Business, Dorchester 01305 360293 www.dorchesterchamber.co.uk Dorset Chamber, Poole 01202 714800 www.dorsetchamber.co.uk Ferndown Chamber for Business, Ferndown 01202 912182 www.ferndownchamber.org.uk Gillingham Chamber of Commerce & Industry, Gillingham 01747 823699 www.gcci.co.uk Shaftesbury & District Chamber of Commerce (SDCC), Shaftesbury 01747 850059/01747 853957 www.shaftesburychamber.co.uk Sherborne Chamber of Trade & Commerce, Sherborne 07594-805013 www.sherbornechamber.co.uk Somerset Chamber of Commerce & Industry, Taunton 01823 444924 www.somerset-chamber.co.uk Swanage & District Chamber of Trade, Swanage 07966 462974 www.swanagechamberoftrade.co.uk Weymouth & Portland Chamber of Commerce, Weymouth 07730 135973 www.wpchamber.co.uk

Charity Ansbury, Poole 01202 677557 www.ansbury.co.uk Autism Wessex, Christchurch 01202 483360 www.autismwessex.org.uk BCHA, Bournemouth 01202 410500 www.bcha.org.uk Bournemouth Hospital Charity, Bournemouth 01202 704060 www.bournemouthhospitalcharity.org Care South, Poole 01202 712400 www.care-south.co.uk Citizens Advice Bournemouth Christchurch and Poole, Bournemouth 01202 290967 www.citizensadvice.org.uk Diverse Abilities, Poole 01202 718266 www.diverseabilities.org.uk Dorset Community Foundation, Poole 01202 670815 www.dorsetcommunityfoundation.org Dorset Mind, Bournemouth 07515 255625 www.dorsetmind.uk Dorset Reclaim, Bournemouth 01202 773384 www.dorsetreclaim.org.uk Dorset Wildlife Trust, Dorchester 01305 217987 www.dorsetwildlifetrust.org.uk

Hope HTS, Bournemouth 01202 312231 www.hopehts.com Juliaâ&#x20AC;&#x2122;s House, Poole 01202 644220 www.juliashouse.org Lewis-Manning Hospice Care, Poole 01202 708470 www.lewis-manning.co.uk Lighthouse Poole, Poole 01202 781 320 www.lighthousepoole.co.uk MYTime Young Carers, Poole 01202 710701 www.mytimecharity.co.uk

Construction & Surveyors Acheson Construction Ltd, Dorchester 01305 267938 www.achesonconstruction.com Align Property Consultants Limited, Poole 01202 695777 www.align.co.uk Building Options Ltd, Bournemouth 01202 798428 www.buildingoptions.co.uk Composite Profiles UK Limited, Poole 01202 659237 www.compositeuk.com

Poole Hospital Charity, Poole 01202 448449 www.poolehospitalcharity.co.uk

Greendale Construction Ltd, Poole 01202 764551 www.greendaleconstruction.com

PramaCare, Poole 01202 207300 www.pramafoundation.org.uk

Harry J Palmer Holdings Ltd, Wimborne 01202 842224 www.harryjpalmer.co.uk

Rotary Wessex, Wimborne 01202 882277 www.rotary.org

MC Plan and Site Services Ltd, Poole 01202 744966 www.mcplanandsiteservices.co.uk

SafeWise, Bournemouth 01202 591330 www.safewise.org

MEH Construction Management Ltd, Poole 01202 766732 www.meh-construction.co.uk

Wessex Heartbeat, Southampton 02380 706095 www.heartbeat.co.uk WISE Ability Services Ltd, Bournemouth 07712 393719 www.wiseability.co.uk YMCA Bournemouth, Bournemouth 01202 290451 www.ymcabournemouth.org.uk Youth Cancer Trust, Bournemouth 01202 763591 www.youthcancertrust.org

Chemical Supply Analytical Services OEMAchem, Southampton 02380 707686 www.oemachem.co.uk

Cleaning Services AMS Cleaning Ltd, Broadstone 01202 600611 www.amsclean.co.uk

Education Development Trust, Fareham 01329 559170 www.educationdevelopmenttrust.com

BH Commercial Cleaning Limited, Wimborne 01202 068088 www.bhcommercialcleaning.co.uk

Faithworks Wessex, Bournemouth 01202 429037 www.faithworkswessex.org.uk

Dorset Commercial Cleaning, Poole 01202 986700 www.dorsetcommercialcleaning.com

more news online - www.dorsetchamber.co.uk/news

ESET UK, Bournemouth 01202 405405 www.eset.co.uk

Day Nurseries

Graham Garner & Partners Ltd, Broadstone 01202 697341 www.ggpl.co.uk

The Tank Museum, Bovington 01929 405096 www.tankmuseum.org

Cyber Security

ELM Planning Services, BOURNEMOUTH 07450 265805 www.elm-planning.co.uk

Pivotal Housing Association, Bournemouth 01202 306070 www.pivotalhomesgroup.com

The Grove Hotel Bournemouth, Bournemouth 01202 552233 www.thegrovebournemouth.co.uk

Schenker Ltd, Poole 01202 862150 www.schenker.com

Integrated Cyber, Axminster 02037 270615 www.integrated-cyber.com

Godsell Arnold Partnership Ltd, Broadstone 01202 600900 www.gapltd.eu.com

Talbot Village Trust, Poole 01202 338551 www.talbotvillagetrust.org

Kuehne & Nagel Ltd, Uxbridge 01159 438000 www.home.kuehne-nagel.com

Cowling and West, Wimborne 01202 558262 www.cowlingandwest.co.uk

Pavilion Dance South West, Bournemouth 01202 203637 www.pdsw.org.uk

Sexual Trauma and Recovery Services (STARS), Poole 01202 308840 www.starsdorset.org

E-Tel Express (UK), Ferndown 01202 874156 www.e-telexpress.com

Primmer Olds B.A.S Chartered Surveyors, Bournemouth 01202 013015 www.primmeroldsbas.co.uk Savills, Wimborne 01202 856800 www.savills.co.uk Sherborne Holdings Ltd, Bournemouth 01202 303585 www.sydenhams.co.uk Siteright Construction Supplies Ltd, Sturminster Marshall 01258 858028 www.siteright.net Spetisbury Construction Ltd, Wimborne 01202 856685 www.spetisburyconstruction.co.uk T A Colbourne Projects Ltd, Poole 01202 716516 www.tacolbourne.co.uk WFBA Consulting Civil and Structural Engineers, Romsey 01794 368241 www.wfba.co.uk

Construction Design & Build PDL BOURNEMOUTH LTD, Bournemouth 01202 554450 www.pdlbournemouth.co.uk TWK Scaffolding Group, Ferndown 01202 537305 www.twkgroup.co.uk

Corporate Gifts & Clothing Wessex Trophies Limited, Broadstone 01202 650444 www.wessextrophies.co.uk

Tops Day Nurseries, Bournemouth 01202 551553 www.topsdaynurseries.co.uk

Defence ATLAS ELEKTRONIK UK LTD, Dorchester 01305 212400 www.atlas-elektronik.com

Display & Storage Suppliers Shopfitting Warehouse, Wimborne 01258 859900 www.shopfittingwarehouse.co.uk

Distribution Clarendon Specialty Fasteners, Swindon 01793 439166 www.clarendonsf.com De Monchy Aromatics Ltd, Poole 01202 620888, DigitalAir Wireless, Poole 01202 612400 www.digitalairwireless.com Kong Company Ltd, Salisbury 01722 783211 www.kongcompany.com Pam International, London 07496 388327, Riverside Aromatics Ltd, Poole 01202 679532 www.riversideaeromatics.com

Education Aurora Boveridge College, Wimborne 01725 551247 www.the-aurora-group.com/ boveridgecollege Bluestone College, Ferndown 01202 618355 www.bluestone.ac.uk Bournemouth and Poole College , Poole 01202 205831 www.thecollege.co.uk Bournemouth University, Poole 01202 961961 www.bournemouth.ac.uk/businessservices Bright Scholar (BCS) Management Limited, Bournemouth 01202 423266 / 436578 www.bournemouthcollegiateschool.co.uk Kingston Maurward Enterprises Ltd (KME), Dorchester 01305 215000 www.kmc.ac.uk PETA Limited, Portsmouth 02392 538700 www.peta.co.uk

Couriers & Freight Forwarding

Skills & Learning Adult Community Education, Poole 01202 262316 www.skillsandlearningbdp.co.uk

AOG Worldwide Ltd, Christchurch 01202 375702 www.aogworldwide.co.uk

Solent University, Southampton 02382 013291 www.solent.ac.uk

DORSET BUSINESS FOCUS / BUSINESS DIRECTORY SWRAC, Wimborne 07841 784000 www.swrac.ac.uk

Moore International Ltd, Poole 01202 623393 www.mooreinternational.co.uk

Homeline Mortgages Ltd, Poole 01202 937444 www.homelinemortgages.co.uk

Harlees Fish and Chips, Wimborne 01202 602524 www.harlees.co.uk

The Bournemouth English Book Centre, Poole 01202 712908 www.bebc.co.uk

Reidsteel, Christchurch 01202 483333 www.reidsteel.com

Ideal Financial Solutions, Poole 01202 916488 www.idealfinancialsolutions.co.uk

Organix Brands Ltd, Bournemouth 07458 022789 www.organix.com

Safi Valves Ltd, Poole 01202 624618 www.safi-limited.com

Investec Wealth & Investment Limited, Bournemouth 01202 208100 www.investecdfm.co.uk

Rossi International Ltd, Wimborne 01258 857210 www.rossiinternational.co.uk

Weymouth College, Weymouth 01305 208919 www.weymouth.ac.uk Young Enterprise, Oxford 07918 564958 www.young-enterprise.org.uk

Electric Vehicle Charging Apollo Electric Car Chargers, Southampton 01962 790005 www.apollocarchargers.com

Electrical Services Drewlec Electrical Services, Bournemouth 01202 575757 www.drewittgroup.co.uk Purewell Electrical, Bournemouth 01202 484411 www.purewell.co.uk

Energy Efficiency Services Thermal & Acoustic Solutions Ltd, Christchurch 01202 487463 www.thermalacoustics.co.uk Utility Point Energy & Telecoms, Poole 03455 577878/03455 570055 www.utilitypoint.co.uk

Engineering A & M Defence & Marine Services Ltd, Wimborne 01202 828700 www.amdefencemarine.co.uk Aeronautical & General Instruments Ltd, Poole 01202 689022 www.agiltd.co.uk

Smiths Metal Centres Ltd, Verwood 01202 893755 www.smithmetal.com Spherea Test & Services Limited, Christchurch 01202 872800 www.spherea.com Tides Marine International Ltd, Poole 01202 656773 www.tidesmarine.co.uk Ultra Electronics ENERGY, Wimborne 01202 850450 www.ultra-ncs.com

Event Management & Equipment BH Live, Bournemouth 01202 055555 www.bhlive.org.uk Bournemouth 7s, Poole 01202 545630 www.diamondsportinggroup.com Brighter Productions Ltd, Wimborne 01202 737848 www.brighter-productions.com Innovative Hire Ltd, Poole 01202 941068 www.innovativehire.co.uk Lashings World X1 Ltd, Ferndown 07846 947397 www.lashingsworld.com Marquee Elegance, Shillingstone 01202 746340/07971 781848 www.marqueeelegance.com Quadrant2Design, Poole 01202 723500 www.quadrant2design.com

Aish Technologies, Poole 01202 307082 www.aishtechnologies.com

Sandpolo Ltd, Aldeburgh 07796 693796 www.sandpolo.com

Aviation & Defence Spares, Poole 01202 768667 www.aviationdefence.co.uk

UKSV, Ringwood 01425 480444 www.uksv.co.uk

avonwood developments, Wimborne 01202 868000 www.avonwood.co.uk

Financial Services

Chemring Technology Solutions Ltd, Poole 01202 628155 www.chemring.co.uk DBC Engineering , Ferndown 07767 628295 www.dbcengineering.co.uk Downhole Tools International Ltd, Poole 01202 690001 www.dti.uk.com G K D Technik Ltd, Wimborne 01202 861961 www.gkdtechnik.com

Apex CB Financial Planning, Poole 01202 622223 www.apexcb.com Archway Financial Solutions LLP, RINGWOOD 01425 600616 www.archwayfs.com Baggette Wealth Management Ltd, Poole 01202 676983 www.baggette.co.uk Bloom Finance Group CIC, Bournemouth 01202 914413, Blue Sky Financial Planning Ltd, Poole 01202 756560 www.blueskyfp.co.uk

iec Ltd, Poole 01202 339559 www.iecltd.co.uk

Business Cash Enabler, Bournemouth 07732 627085 www.businesscashenabler.co.uk

IS-Rayfast Ltd, Swindon 01793 439136 www.is-rayfast.com

Church House Investment Management, Sherborne 01935 382620 www.ch-investments.co.uk

Lab21 Healthcare Ltd, Bridport 01308 421829 www.lab21.com Littlemore Scientific Engineering, Gillingham 01747 835550 www.elsec.co.uk Modulift UK Ltd, Poole 01202 621511 www.modulift.co.uk

Lester Brunt Wealth Management, Wimborne Minster 01202 695801 www.lesterbrunt.co.uk Lewis & Co (Investments & Pensions) Limited, Poole 01202 718400 www.lewisinvestment.co.uk Life Matters, Poole 01202 025481 www.lifemattersfp.com Moneycorp, South West London 02078 287000 www.moneycorp.com Mortgage Squared Ltd, Bournemouth 01202 313182 www.mortgagesquared.co.uk Peter Harding Wealth Management, Poole 01202 830730 www.peterhardingwm.co.uk Redwood Business Finance Ltd, Bournemouth 07702 098884 www.redwoodbusinessfinance.co.uk SG Financial Ltd, Poole 07775 710551 www.sg-financial.com/ Shrap, Bournemouth 07837 182494 www.shrap.co.uk Strategic Solutions Chartered Financial Planners, Poole 01202 769890 www.ssfs.co.uk Teachers Building Society, Wimborne 01202 843500 www.teachersbs.co.uk Templar Financial Associates , Bournemouth 0345 9001298 www.templar-associates.co.uk The Lewis Workplace Pension Trust, Poole 01202 738650 www.lewismastertrust.co.uk The Mortgage Explorer, New Milton 01425 627511 www.brooklandscommercialfinance.com/ TheNonExec, Ringwood 01202 828266 www.thenonexecutive.com Walker Wealth Management, Blandford Forum 01202 087499 www.leewalkerwm.co.uk WHIreland Wealth Management, Poole 01202 974111 www.whirelandwm.com Y-Not Finance, Ferndown 01202 912182 www.y-notfinance.co.uk

Food & Drink ABP Yetminster, Yetminster 01935 872777 www.abpfoodgroup.com

Creditplus, Poole 01202 684898 www.creditplus.co.uk

BV Dairy, Shaftesbury 01747 851855 www.bvdairy.co.uk

First Capital Finance Ltd, Bournemouth 01202 434000 www.firstcapitalfinance.co.uk

Furleigh Estate, BRIDPORT 01308 488991 www.furleighestate.co.uk

GPFM Financial Planners, Poole 07702 215986 www.gpfm.co.uk

Hall & Woodhouse Ltd, Blandford St Mary 01258 452141 www.hall-woodhouse.co.uk

September 2020 | Dorset Business Focus

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Table Mates, Bournemouth 01202 434 555 www.bringbacklunch.co.uk The Jordans & Ryvita Company, Dorchester 01305 751000 www.dorsetcereals.co.uk

Funeral Services & Directors F C Douch & Son (Funerals), Wimborne 01202 882936 www.fcdouch.co.uk Nicholas Oâ&#x20AC;&#x2122;Hara Funeral Directors Ltd, Wimborne 01202 882134, oharafunerals.co.uk/

Furniture Custom World Dorset Ltd, Ferndown 01202 896816 www.customworldbedrooms.co.uk G P & J Baker Limited, Poole 01202 266999 www.gpjbaker.com

Graphic Design Creative Studios, Wareham 01929 551700 www.creative-studios.com

Green Energy Voltalia UK PLC, London 07989 494455 www.voltalia.com

Health Alchemy Health Clinic, Wimborne 01202 880136 www.alchemy-healthclinic.com Bioenergetics Systems Technology Group Ltd, Poole 01202 785888 www.neshealth.com Bridge Health & Wellbeing, Christchurch 01202 473800 www.bridgehw.com BWT Physio, Poole 01202 749514 www.bwtphysio.co.uk DDC Dolphin Limited, Poole 01202 731555 www.ddcdolphin.co.uk Dorset Heart Clinic, Bournemouth 01202 705454 www.dorsetheartclinic.co.uk Kestrel Medical Ltd, Broadstone 01202 658444 www.vocalzone.com Liberty Private Care, Christchurch 01202 800494 www.libertyprivatecare.co.uk Livewell Dorset, Weymouth 01305 233105 www.livewelldorset.co.uk Nuffield Health Bournemouth Hospital, Bournemouth 01202 702809 www.nuffieldhealth.com

Health & Safety DoorTECH Safety Solutions , Ferndown 08458 385906 www.doortech.co.uk Quadrant Safety, Poole 01202 622391/07538900201 www.quadrantsafety.com Wessex Safety Services LLP, Bournemouth 07850 030791 www.wessexsafetyservices.co.uk

@DorsetChamber

DORSET BUSINESS FOCUS / BUSINESS DIRECTORY

Holiday Parks Hoburne Ltd, Christchurch 01425 277661 www.hoburne.com West Dorset Leisure Holidays, Bridport 01308 422139 www.wdlh.co.uk

Home Improvements KSG Painting and Decorating Ltd, Bournemouth 01202 540109 www.ksgpaintinganddecorating.co.uk Southern Softflow, Three Legged Cross 01202 828241 www.southernsoftflow.co.uk

Home Technology Living Home Technology , Poole 01202 775133 www.livinghometech.co.uk

Hotels & Conferencing

The Lulworth Estate, Wareham 01929 400352 www.lulworth.com

Yooport, Christchurch 07393 284204 www.yooport.com

Laundry Service & Equipment

Village Hotel Bournemouth , Bournemouth 01202 416147 www.village-hotels.co.uk

Tech2Serv Ltd, Bournemouth 07917 542246 www.tech2serv.co.uk

HR Perfect HR, Bournemouth 0333 7721029 www.perfecthr.co.uk Purple HR Ltd, Bournemouth 01202 801047 www.purplehr.co.uk ViewHR Ltd, Ringwood 01425 205390 www.viewhr.co.uk

Import/Export Services EMONA PARTNERS LTD., Bournemouth 07961 094428 www.emonapartners.co.uk

Bournemouth Carlton, Bournemouth 03300 283411 www.bestwestern.co.uk

Integrated Marine Services Ltd, Southampton 02380 623789 www.imsfreight.com

Bournemouth Highcliff Marriott Hotel, Bournemouth 01202 557702 www.bournemouthhighcliffmarriott.co.uk

International Trade Matters, Bampton 01398 332881 www.internationaltradematters.com

Captains Club Hotel, Christchurch 01202 475111 www.captainsclubhotel.com Chewton Glen, New Milton 01425 275341 www.chewtonglen.com Christchurch Harbour Hotel & Spa, Christchurch 01202 483434 www.christchurch-harbour-hotel.co.uk

IST Supplies Ltd, Broadstone 01202 692775 www.ist-limited.com Silverline Enterprises LTD, Poole 01202 725500 www.silverline-enterprises.com Zentrade, Bournemouth 07903 237811 www.zentrade.co.uk

Insurance

Crown Hotel, Blandford Forum 01258 456626 www.crownhotelblandford.co.uk

A -One Insurance Group, Ringwood 01425 480700 www.aoig.co.uk

Haynes International Motor Museum, Yeovil 01963 442796 www.haynesmotormuseum.com

Alan & Thomas Insurance Group, Poole 01202 754900 www.alan-thomas.co.uk

Hermitage Hotel and NEO Restaurant, Bournemouth 01202 557363 www.hermitage-hotel.co.uk www.neorestaurant.co.uk Hotel Du Vin & Bistro Poole, Poole 01202 785570 www.hotelduvin.com Kingston Country Courtyard, Corfe Castle 01929 481066 www.kingstoncountrycourtyard.com Marsham Court Hotel, Bournemouth 01202 552111 www.marshamcourthotel.co.uk Minterne Estate, Dorchester 01300 341370 www.minterne.co.uk RNLI, Poole 03003 007654 www.rnli.org/college. Royal Bath Hotel, Bournemouth 01202 204917 www.britanniahotels.com Summer Lodge Hotel, Dorchester 01935 482000 www.summerlodgehotel.com The Hilton Bournemouth, Bournemouth 01202 804775 www.bournemouthhilton.com The Holiday Inn Bournemouth, Bournemouth 01202 291266 www.holidayinn.com The Kings Harbour Hotel, Christchurch 01202 588933 www.thekings-christchurch.co.uk

All Insure Services Ltd, Blandford Forum 01258 488879 www.allinsureservices.co.uk Coleman Marine Insurance a Gallagher Company, Poole 01202 647400 www.stackhouse.co.uk Cornish Mutual, Truro 07970 224338/07814929262 www.cornishmutual.co.uk Coversure Insurance Services (Poole & Weymouth), Poole 01202 929141/01305 457202 www.coversure.co.uk/poole Finch Group Commercial Insurance Brokers, Poole 01202 759725 www.finchgroup.net Gallagher Insurance Brokers, Bournemouth 08002 988707, Health-on-Line, Bournemouth 01202 057412 www.health-on-line.co.uk NFU Mutual Wessex, Wareham 01929 553472 www.nfumutual.co.uk/wareham

A B S Computer Systems Ltd, Poole 01202 770900 www.absgb.com

Lifts Supply & Installation

Aura Technology Limited, Southampton 03333 208601 www.auratechnology.com

Bourne Lifts Ltd, Wimborne 01202 582923/07808 813804 www.bournelifts.co.uk

C3IA Solutions Limited, Poole 01202 721123 www.c3iasolutions.co.uk

Local Authority

CFA Trading (Refurbished Computers), Poole 0333 666 7771 www.refurbo.co.uk Chillblast, Poole 01202 068333 www.chillblast.com Dark Nebulae LTD, Bournemouth 01202 375079 www.darknebulae.net ENHANCED, Poole 01202 308000 www.enhanced.co.uk Glitch IT Limited, Christchurch 01202 237996 www.glitch.services ITEC Connect Ltd, Wimborne 01202 848866 www.itecgroup.co.uk ITSB, Bournemouth 03300 881 335 www.itsupportbusiness.co.uk Juice Broadband, Poole 01202 332331 www.juice-broadband.com Keyfort Ltd, Bournemouth 08448 014580 www.keyfort.co.uk Kimcell Ltd, Dorchester 01202 755300 www.kimcell.com Netriver Systems Limited, Weymouth 02087 060995 www.netriver.co.uk QuoStar Solutions Ltd, Bournemouth 0845 644 0331 www.quostar.com SecQuest Information Security Ltd, Wimborne 0345 19 31 337 www.secquest.co.uk Sense IT Support, Ringwood 01425 267267 www.sensesupport.co.uk Target IT Services, Bournemouth 01202 538488 www.target-its.co.uk TECHNEDs Investment LLP, Poole 03333 031047 www.techneds.co.uk The IT Department Solutions Ltd, Bournemouth 01202 316008 www.the-it-department.co.uk

Kitchen Design Curiel Kitchen Designs, Ferndown 01202 897332/07834 228129 www.curielkitchendesign.co.uk

BCP Council, Bournemouth 01202 454630 www.bcpcouncil.gov.uk Dorset Council, Dorchester 01305 221000 www.dorsetforyou.com Dorset Local Enterprise Partnership , Poole 01202 962719 www.dorsetlep.co.uk/invest-in-dorset/

Manufacturing A & E Connock (Perfumery & Cosmetics) Ltd, Wimborne 01425 653367 www.connock.com A B Precision (Poole) Ltd, Poole 01202 665000 www.abprecision.co.uk Abbey Supply Co Ltd, Poole 01202 623258 www.abbeysupply.com Ability Projects Ltd, Poole 01202 305800 www.abilityprojects.com AlfaTronix Ltd, Poole 01202 715517 www.alfatronix.com Alltrista Plastics Limited, Christchurch 01202 483636 www.jadexinc.com Ashland ASI ISP Microcaps UK Ltd, Poole 01202 627352, ASM Assembly Systems (Weymouth)., Weymouth 01305 760760 www.asm.com BEST Fittings Ltd, Gillingham 01747 312672 www.bestfittings.co.uk BOFA International Ltd, Poole 01202 699444 www.bofa.co.uk British Diamond Wire Die Co Ltd, Poole 01202 745104, C R Instruments ltd, Christchurch 01202 989822 www.crinstruments.co.uk C.C.Moore & Co Ltd, Sturminster Newton 01963 362234 www.ccmoore.com Caleva Process Solutions Ltd, Sturminster Newton 01258 471122 www.caleva.co.uk Carlisle Fluid Technologies UK Ltd, Bournemouth 01202 571111 www.carlisleft.eu

Landscape Services

Caterpillar Marine Power UK Ltd, Wimborne 01202 796000 www.marine.cat.com

Eazy Garden Ltd, Ferndown 01202 978373 www.eazygardenlimited.co.uk

CBRNergetics Ltd, Poole 01202 800298 www.cbrnergeticsltd.com

Interactive 3D & VR

Landscape Supplies & Aggregates

CDA Products Limited, Shaftesbury 01747 352999 www.cdaproducts.co.uk

CentreVR Limited, Bournemouth 01202 878300 www.centrevr.co.uk

Suttle Stone Quarries, Swanage 01929 439444 www.suttles.co.uk

Confex Technology Ltd, Poole 01202 881466 www.confexuk.com

The Insurance Institute of Bournemouth, Bournemouth 01202 518242 www.localinstitutes.cii.co.uk/bournemouth UK Health Insurance, Poole 01202 756352 www.ukhealthinsurance.com

more news online - www.dorsetchamber.co.uk/news

DORSET BUSINESS FOCUS / BUSINESS DIRECTORY Coty International BV, Bournemouth 01202 524141, Cygnus Instruments Ltd, Dorchester 01305 265533 www.cygnus-instruments.com

Magicard Ltd, Weymouth 01305 470000 www.magicard.com Magni Telescopic Handlers UK Ltd, Poole 01202 070279,

Darlena Ltd, Bournemouth 01202 302010 www.darlena.co.uk

Marden Edwards Ltd, Wimborne 01202 861200 www.mardenedwards.com

Denis Wick Products Ltd, Poole 01202 665100 www.deniswick.com

Nealâ&#x20AC;&#x2122;s Yard Remedies, Gillingham 01747 834665 www.nealsyardremedies.com

Dometic Group Ltd, Blandford Forum 03446 260141 www.dometicgroup.com

NETZSCH Pumps & Systems Ltd, Dorchester 01935 483900 www.netzsch.com

Electronic Technicians Ltd, Wimborne 01202 897722 www.etluk.co.uk Enovation Controls Ltd, Salisbury 01722 410055 www.enovationcontrols.eu Field International Limited, Poole 01202 676331 www.fieldinternational.com FireSTOP Manufacturing Ltd, Dorchester 01305 213112 www.firestopltd.co.uk Flowbird Transport Limited, Poole 01202 339339 www.flowbird.group Focal Point Fires, Christchurch 01202 499330 www.focalpointfires.co.uk Get Fresh Cosmetics Ltd, Bournemouth 01202 859059 www.bombcosmetics.co.uk Greens Combustion, Poole 01202 607563 www.greenscombustion.com

Nexus Cooling Ltd, Poole 01202 250100 www.nexuscooling.co.uk Nunet Ltd, Ringwood 01202 821572 www.nunetsolutions.co.uk Oakmount Control Systems Ltd, Yeovil 07812 653583 www.oakmountcs.net/data Packline Ltd, Poole 01202 307700 www.packline.co.uk Physicool Ltd, Dorchester 07778 274265 www.physicool.co.uk Polyhose (UK) Ltd, Christchurch 01202 478334 www.polyhose.com Precision Acoustics Ltd, Dorchester 01305 264669 www.acoustics.co.uk

Hamworthy Combustion Engineering Ltd, Poole 01202 662717,

Primetals Technologies Limited, Christchurch 01202 331000 www.primetals.com

Hamworthy Heating Limited, Poole 01202 662500 www.hamworthy-heating.com

R. Hamilton & Co. Ltd, Mere 01747 860088 www.hamilton-litestat.com

Heatric Division of Meggitt (UK) Ltd, Poole 01202 627084 www.heatric.com

Rowland Sandwith Ltd, Wimborne 01202 882323 www.h-h-hancock.co.uk

Honeywell Analytics Ltd, Poole 01202 676161 www.honeywellanalytics.com Hydreco Hydraulics Limited, Poole 01202 627500 www.hydreco.com I C B Waterproofing, Poole 01202 785200 www.icb.uk.com I C Brindle & Co Ltd, Broadstone 01202 657814 www.icbrindle.com Industrial Abrasives Ltd, Christchurch 01202 303362 www.indab.com Ishida Europe, Poole 01202 466300 www.ishidaeurope.com Kallo Foods Ltd, Camberley 01276 609000 www.kallo.com Kingpin Products Ltd, Poole 01202 662911 www.kingpinreels.com KVP EU Ltd, Beaminster 01308 867020 www.kvpvet.com Lillidale Ltd, Wimborne 01202 848456 www.lillidale.co.uk

S K C Ltd, Blandford Forum 01258 480188 www.skcltd.com Sargasso Worldwide Industrial Limited, Sturminster Newton 07743 877690, Senscient, Poole 01202 606460 www.msasafety.com Siemens Traffic Mobility, Poole 01202 782000 www.siemenstraffic.com

Global Brand Communications, Bournemouth 01202 727070 www.discoverglobal.co.uk

Trimetals Limited, Blandford Forum 01258 459441 www.trimetals.co.uk

Image Republic Ltd, Wimborne 01202 820555 www.imagerepublic.co.uk

Vapormatic UK Limited, Exeter 01392 435461 www.vapormatic.com

Wave 105, Fareham 01489 481057 www.wave105.com

Wessex Filters Ltd, Poole 01202 671671

Mediation

WRES Ltd, Poole 01202 674480 www.wres-welding.co.uk Wyndham Page Ltd, Poole 01202 734656 www.wyndhampage.com

Marine Actisense, Poole 01202 746682 www.actisense.com Fireboy Xintex UK Operations Ltd., Poole 08453 899462 www.fireboy-xintex.com

Marketing PR & Web Developers Alight Media, London W1D 07801 845414 www.alightmedia.com Aylesworth Fleming, Bournemouth 01202 295723 www.afagency.co.uk B4B Marketing, Poole 01202 684400 www.b4b.co.uk Biddable Media Consultancy, Poole 07951 448452 www.biddablemediaconsultancy.co.uk BWR Web Design, Bournemouth 07752 444377 www.bwrwebdesign.com Caron Khan Consultancy, Bournemouth 07967 524578 www.caronkhan.co.uk Darren Northeast PR Ltd, Bournemouth 01202 676762 www.darrennortheast.co.uk

HBL Mediation, Poole 07944 669389,

Motivational Speaker & Trainer Peter Radford Speaker, Sturminster Newton 07884 946219/ 01258820897 www.peterradfordspeaker.com

Motoring Sales & Servicing Bionanovate Limited, Poole 01202 695999 www.bionanovate.com Breeze Volkswagen, Poole 01202 713000 www.breeze-volkswagen.co.uk Dorset Sports Cars Ltd, Wimborne 01202 825911 www.dorsetsportscars.co.uk E T S Truck & Van, Poole 01202 669339 www.etstrucks.co.uk Hendy Group, Eastleigh 023 8024 2616 www.hendy.co.uk/ OKO Global LLP, Tiverton 02078 703156 www.oko.com Poole Audi, Poole 01202 775050 www.pooleaudi.co.uk Star Tech Ltd, Poole 01202 694758 www.star-tech.co.uk Volvo Cars Poole, Poole 01202 065555 www.volvocarspoole.co.uk

Notary Services

Digital Storm Limited, Bournemouth 01202 298392 www.digitalstorm.co.uk

Paul Wintle Notary Public, Bournemouth 01202 267818 www.notarypublicpoole-pwintle.com

Fireworx, Bournemouth 01202 559559 www.fwx.co.uk

Office Equipment Suppliers

Insightful UX Ltd, Poole 01202 912760 www.insightfulux.co.uk

Logik Copying Systems Ltd, Wimborne 01202 873366 www.logiksystems.co.uk

Office Furniture

Sigma-Aldrich, Poole, * www.merckgroup.com

Intergage Ltd, Poole 01202 684009 www.intergage.co.uk

Osmond Ergonomics, Wimborne 01202 850550 www.ergonomics.co.uk

Solentim Ltd, Wimborne 01202 798510 www.solentim.com

Key Digital Agency Ltd, Dorchester 01305 542000 www.key.digital

Office Supplies

Sontronics, Poole 01202 722583 www.sontronics.com

Motley.co.uk, Sturminster Newton 01258 807695 www.motley.co.uk

Strouden Joinery, Poole 01202 696123 www.stroudenjoinery.com Sunseeker International, Poole 01202 382222 www.sunseeker.com Superior Seals Limited, Wimborne 01202 854335 www.superiorltd.com

Lotek UK Ltd, Wareham 01929 552992 www.lotek.com

Thermal Spray Services Ltd, Bournemouth 07887 656521 www.thermalsprayservices.co.uk

Lush Manufacturing Ltd, Poole 01202 664040 www.lush.co.uk

Thompson Valves Ltd, Poole 01202 647827 www.thompson-valves.com

Time & Data Systems International Ltd, Poole 01202 723535 www.tdsi.co.uk

September 2020 | Dorset Business Focus

Triple Helix Ltd, Bournemouth 01202 437924 www.triple-helix.co.uk Uprated, Bournemouth 01202 559887 www.uprated.com We Are 778 Ltd, Bournemouth 01202 778800 www.weare778.com

Media & Film

Ace Office Environments Ltd, Bournemouth 01202 240000 www.aceoffice.co.uk

Patents & Trademarks IP Consult, Swanage 01929 421925 www.ipconsult.co.uk

Pharmaceutical PHARMAQ Ltd, Fordinbridge 01425 656081 www.pharmaq.no

Photographer

Dorset Biz News Ltd, Poole 07838 858228 www.dorsetbiznews.co.uk

Andrew Plant Photography & Video, Wimborne 01202 886375 www.andrewplantphotography.com

Global, Fareham 01489 587610 www.global.com

Anna Klesse Photography, Poole 07873 251863 www.annaklesse.com

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DORSET BUSINESS FOCUS / BUSINESS DIRECTORY SKC Photography, Wareham 01929 551788 www.skcphotography.co.uk

Mploy Staffing Solutions Ltd, Poole 01202 668360 www.mploystaff.com

Printing Services & Supplies

Oyster Recruitment Limited, Poole 03333 443034 www.oyster-recruitment.co.uk

C M P Printing Limited, Poole 01202 739993 www.cmp-uk.com

REED Specialist Recruitment, Bournemouth 01202 585585 www.reedglobal.com

The Minster Press, Wimborne 01202 882277 www.printsolutions.co.uk The Print Agency, Wimborne 01202 872777 www.theprintagency.com Xerocad Limited, Ferndown 01202 897297 www.xerocad.co.uk

Property Management GH Property Management Ltd, Eastleigh 03453 080988 www.gh-propertymanagement.co.uk

Property Sales and Rental ASN Capital, Bournemouth 01202 771441 www.asncapital.com Basepoint Centres Limited, Bourenmouth 01202 331700 www.basepoint.co.uk D J Property, Weymouth 01305 778896 www.djproperty.com Goadsby & Harding (Survey & Valuation) Ltd, Bournemouth 01202 550000 www.goadsby.com James Drewitt & Son Ltd, Bournemouth 01202 575757 www.drewittgroup.co.uk Move On Sales and Lettings, Poole 01202 711169 www.moveonrentals.com

Public Relations & Marketing Consultants Deep South Media Ltd, Bournemouth 01202 534487 www.deepsouthmedia.co.uk Finger on the Pulse Research Ltd, Wells 01425 615024 www.fotpresearch.com Liz Lean PR, Poole 01202 701828 www.lizleanpr.co.uk Perceptions Marketing Solutions, Weymouth 07739 582608 www.perceptionsuk.co.uk

Publications IMS Group, Bournemouth 01202 611100 www.ims-group.co.uk LOCALiQ, Bournemouth 01202 554601 www.bournemouthecho.co.uk/dorsetecho. co.uk Pulford Publicity Ltd (inc. Mags4Dorset & Brightbox Designs), Ferndown 01202 870270 www.mags4dorset.co.uk

Recruitment Aspire Jobs Ltd, Ringwood 07974 429217 www.aspirejobs.co.uk Bijou Recruitment, Bournemouth 07941 319420 www.bijourecruitment.com FTS Construction Recruitment, Bournemouth 01202 201225 www.ftscareers.com Hardy Recruitment, Poole 01202 232520 www.hardyrecruitment.com

Security Smart Homeworks, Bournemouth 01202 309503 www.smarthomeworks.co.uk Vanguard Security Services Ltd, Bournemouth 01202 523573 www.vanguard-services.co.uk

Serviced Offices

Rubicon Recruitment Group, Poole 01202 680311 www.rubiconpeople.co.uk

Arena Business Centres Ltd, Wimborne 01202 862300 www.arenabusinesscentres.com

Sheridan Maine Recruitment Ltd, Bournemouth 01202 970970 www.sheridanmaine.com

Bayside Business Centre Ltd, Poole 01202 282042 www.baysidebusinesscentre.co.uk

TeamJobs, Poole 01202 445700 www.teamjobs.co.uk The Work Shop, Ringwood 01425 489393 www.thework-shop.co.uk

Recycling & Waste Eco-Sustainable Solutions Ltd, Christchurch 01202 593601 www.thisiseco.co.uk W & S Waste Management Ltd, Poole 01202 675564 www.wsrecycling.co.uk

Removals & Storage Leatherbarrows Removals & Storage Ltd, Christchurch 01202 578581 www.leatherbarrows.co.uk Maidmans Moving and Storage Limited, Poole 01202 681 397 www.maidmans.com Store & Secure Self Storage, Bournemouth 01202 520220 www.storeandsecure.co.uk

Retail Beales Department Store, Poole, . www.beales.co.uk Brewery Square, Dorchester 01305 267777 www.brewerysquare.com Dacombes of Wimborne, Wimborne 01202 882615 www.dacombesofwimborne.com New Look Retailers LTD, Weymouth 01305 765000 www.newlook.com Party Boutique, Bournemouth 01202 941229 www.partyboutiqueuk.com Tech Tent LTD, Poole 01202 676199 www.postsnap.com

BizSpace Poole & Christchurch, Poole 01202 853100/01202 031087 www.bizspace.co.uk/spaces/poole

Signage Signs Express Bournemouth, Christchurch 01202 797239 www.signsexpress.co.uk/branch/ bournemouth

Social Media Agency Soul Motion, Verwood 07957 805108 www.soulmotionmedia.com

Software/ Cloud Services

Laceys Solicitors LLP, Bournemouth 01202 557256 www.laceyssolicitors.co.uk Lester Aldridge LLP, Bournemouth 01202 786161 www.lesteraldridge.com Matthew and Matthew, Bournemouth 01202 437179 www.mm4law.co.uk Preston Redman LLP, Bournemouth 01202 292424 www.prestonredman.co.uk Scott Walby LLP, Wimborne 01202 888300 www.scott-walby.com Steele Raymond LLP, Bournemouth 01202 204598 www.steeleraymond.co.uk Trethowans, Bournemouth 01202 338585 www.trethowans.com

Sports & Leisure AFC Bournemouth, Bournemouth 01202 726322 www.afcb.co.uk Bowl Central, Bournemouth 01202 093000 www.bowlcentral.co.uk

Chittak, Bournemouth 01202 611711 www.chittak.co.uk

Dorset County Football Association, Poole 01202 682375 www.dorsetfa.com

Dorset Creative, Bournemouth 01202 237899 www.dorsetcreative.com KFA Connect, Ringwood 01425 484445 www.kfa.co.uk Provulo, Ringwood 07503 267160 www.provulo.com Servana Managed Services Ltd, Bournemouth 01202 026522 www.servanamanaged.com Solweb Ltd, Ferndown Industrial Estate 01202 232846 www.solweb.co.uk Spyrosoft Ltd, Ferndown 01202 862311 www.spyro-soft.com Tiger Communications Plc, Ringwood 01425 891000 www.tigercomms.com Tripleplay Services Ltd, Poole 08456 432057 www.tripleplay.tv

Solicitors Barker Brettell LLP, Southampton 02380 336970 www.barkerbrettell.co.uk

The Paddock Pantry Ltd, Sturminster Newton 01258 473336 www.thepaddockpantry.co.uk

Battens Solicitors Ltd, Dorchester 01305 250560 www.battens.co.uk Coles Miller Solicitors LLP, Poole 01202 673011 www.coles-miller.co.uk

Retail & Commercial Interiors

Dutton Gregory Solicitors LLP, Bournemouth 01202 315005 www.duttongregory.co.uk

Creative Retail Solutions, Poole 01202 233088 www.creativeretailsolutions.co.uk

Ellis Jones Solicitors LLP, Bournemouth 01202 525333 www.ellisjones.co.uk

Kiwi Design, Verwood 01202 822634 www.kiwidesign.co.uk

Frettens LLP, Christchurch 01202 499255 www.frettens.co.uk

more news online - www.dorsetchamber.co.uk/news

Humphries Kirk, Wareham 01305 251007 www.hklaw.eu

AMS Ltd, Poole 01202 652070 www.ams-ltd.com

The Dolphin Shopping Centre, Poole 01202 673906 www.dolphinshoppingcentre.co.uk

Watt to Wear Ltd, Wiveliscombe 01984 622010 www.watt-to-wear.co.uk

Harold G Walker Solicitors, Wimborne 01202 881454 www.hgwalker.co.uk

Grosvenor Casino Bournemouth, Bournemouth 01202 553790 www.grosvenorcasinos.com Hoburne Golf, Verwood 01202 814088 www.hoburnegolf.com Individuality Swimming Ltd, Poole 01202 031701 www.individualityswimmingandfitness. co.uk/ Land & Wave, Swanage 01929 423031 www.landandwave.co.uk Muc-Off Ltd, Poole 01202 307790 www.muc-off.com Rock Reef (Bournemouth Pier), Bournemouth 01202 983983 www.rockreef.co.uk Rockley Watersports Ltd, Poole 01202 677272 www.rockleywatersports.com

Stonemasons Hoare Banks Stonemasons, Bournemouth 01202 397231 www.hoarebanks.co.uk Portman Stone Limited, Christchurch 01202 484340 www.portmanstone.com

Support Agencies EDAS, Poole 01202 612890 www.edasuk.org.

Team Building Joseph Allnatt Centres LTD, Swanage 01929 421075 www.allnatt.co.uk

Telecommunications 4Com plc, Bournemouth 03304 444444 www.4com.co.uk

DORSET BUSINESS FOCUS / BUSINESS DIRECTORY Buzz Networks Ltd, Poole 02034 888812 www.buzzconnect.co.uk Citrus Telecommunications Ltd, Bournemouth 03451 939393 www.boxclever-solutions.co.uk City Fibre Holding Ltd, Bournemouth 02035 100602 www.cityfibre.com Crystal Clear Telecom Ltd, Bournemouth 01202 941040 www.crystalcleartelecom.co.uk Grapevine (Telecoms & IT), Poole 01202 644434 www.grapevine.uk.com Phones 4 Business Limited, Bournemouth 01202 705030 www.phones4business.com

Training Arena4Finance, Wimborne 01202 849691 www.arena4finance.co.uk Aspire Training Team, Bournemouth 01202 551553 www.aspiretrainingteam.co.uk Aspire4Business, Poole 07802 322828 www.aspire4business.com Exalt Training Ltd, Wareham 07889 502247 www.exalt-training.com Locomotivation, Poole 01202 567204 www.locomotivation.co.uk Micro Nav Limited, Bournemouth 01202 764444 www.micronav.co.uk

Bournemouth Swanage Motor Road & Ferry Co, Swanage 01929 450203 www.sandbanksferry.co.uk Brittany Ferries, Poole 08712 440411 www.brittany-ferries.co.uk Channel Seaways Ltd, Poole 01481 723400 www.channelseaways.co.uk John Pipe Limited, Poole 01202 715888 www.johnpipe.co.uk More Bus / Excelsior Coaches, Poole 01202 338420 www.morebus.co.uk Poole Harbour Commissioners, Poole 01202 440210 www.phc.co.uk Yellow Buses, Bournemouth 01202 636046 www.yellowbuses.co.uk

Telesoft Technologies Ltd, Blandford 01258 480880 www.telesoft-technologies.com

Ouch Training Team Ltd, Wimborne 01202 880999 www.ouchtraining.co.uk

VoIP Unlimited, Poole 01202 612000 www.voip-unlimited.net

Performance People Ltd, Poole 07968 416466 www.performancepeople.org

Ally Case Travel Counsellors for Leisure., Bournemouth 01202 375180 www.travelcounsellors.co.uk/ally.case

Town Planning Consultants

Unicorn Training, Bournemouth 01202 306050 www.theaccessgroup.com

Condor Ferries Ltd, Poole 03456 091030 www.condorferries.com

Transport & Logistics

Katharine Cleall Travel Counsellors for Business., Ringwood 01202 802166 www.tctravelmanagement.co.uk/katharine. cleall

Chapman Lily Planning Ltd, Wareham 01929 553818 www.clplanning.co.uk Intelligent Land, Ferndown 01202 570471 www.intel-land.com

A1 Elite Courier Services LTD, Poole 01202 800539 www.a1elitecourierservices.co.uk

Travel

Prestige Holidays, Ringwood 01425 484007 www.prestigeholidays.co.uk

Utilities D&A Procurement Ltd, Bournemouth 07956 311336 www.daprocurement.co.uk Utilities 4 Less Ltd, Bournemouth 01202 800200 www.u4luk.com

Vehicle Leasing Dorset Car and Van Leasing, Poole 01202 821354 www.dorsetcarleasing.uk

Vehicle Rental Abacus Vehicle Hire - Horton Commercials, Wimborne 01202 877790 www.abacusvanhire.co.uk U-Drive, Poole 01202 747275 www.u-drive.co.uk

Windows & Double Glazing Dorset Windows Ltd, Wimborne 01202 825225 www.dorsetwindows.com

Workwear Site Safety Limited, Wimborne 01202 870555 www.sitesafetylimited.co.uk Tower Supplies, Poole 01202 718000 www.towersupplies.com

FOR MORE INFORMATION ON JOINING THE DORSET CHAMBER SEE P4-5 #GetBusinessDone

Visit: www.dorsetchamber.co.uk/join

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