Dorset Business Focus - June 2019 by Dorset View

more news online - www.dorsetchamber.co.uk/news

DORSET BUSINESS FOCUS / WELCOME

warm welcome to the June edition of Dorset Business Focus, the Dorset Chamber magazine for businesses across Dorset. It’s hard to believe that this is the 6th edition of our monthly magazine and we’ve been delighted at the feedback we’ve received. Working with our production partners and publishers Pulford Publicity, we set out to produce a magazine that tells the stories of businesses in Dorset, provides quality content on a range of issues, both locally and nationally, and promotes the incredible businesses we have here in Dorset. I’d like to just take a moment to thank all our advertisers and contributors for supporting Dorset Business Focus. If you’d like to see your business in the magazine, don’t hesitate to get in touch. Over the last few weeks we’ve been looking at how businesses are feeling about the economy. Nationally the picture is one of a slowdown in business growth and this came through loud and clear in the last Quarterly Economic Survey, the UK’s leading regular business survey undertaken by the British Chambers of Commerce. There’s no doubt the uncertainty around Brexit is a major contributor to this. However I think we’ve got to the stage where

Contents 09 Presidents column 09 US marketing titan Mark Schaefer returns to Bournemouth 11 Legal Firm kicks off with Cherries

12 Budding Dorset garden centre chain in multi-million pound finance deal with HSBC UK 14 Young Chamber

28 Greendale look back on a successful and fulfilling year

17 Bus driver praised for going to aid of passenger

40 The Dorset Gateway is delighted to be supporting a new initiative from NatWest

30 New Members

42 International trade

21 Premier transport services across the South Coast 25 Hotel offers its guests an ethical way to wash 27 Affiliated Town Chambers 27 Member To Member Chamber Offers

33 Air services to Jersey take to the skies 36 Boat Show has big eco ambitions! 38 Discover true adventure in the Sahara Desert 39 The tax man giveth to Dorset innovators

44 Is a Bournemouth low-emission zone necessary? 46 Charity thanks law firm for ‘invaluable support’ 48 Investing in the country’s future 52 - 53 Social / Events and Training 55 - 62 Dorset Business Directory

FROM CYBER CRI ME

Cyber crime continues to evolve, with new threats surfacing every year.

Dorset Business Awards are now open for entries The prestigious Dorset Business Awards, organised by Dorset Chamber, are now open for entry.

Steve Bulley

steve.bulley@dcci.co.uk

T. 01202 714800 W. www.dorsetchamber.co.uk more news online - www.dorsetchamber.co.uk/news

Ian Girling Chief Executive Dorset Chamber of Commerce and Industry

How to protect yourself and your business

EDITORIAL

Chamber House, Acorn Office Park, Ling Road, Poole, Dorset BH12 4NZ

business owners are just so weary and frustrated by the Brexit delays, they are just getting on with things and focusing on driving their businesses forward. Of course businesses have concerns about the future and uncertainty is not good for business – however there is no doubt that Dorset businesses are resilient and forward looking – and this has been evident in many recent conversations. Help is at hand for any business with concerns or questions about the future. We are running regular workshops to help advise businesses on Brexitrelated issues on a general and technical level. Our international trade team are also on hand to help Dorset businesses export goods. The Chamber itself offers a range of services to help businesses and of course the Dorset Gateway Service is available to all businesses across Dorset – offering a totally free service to help businesses and organisations access any type of support. If you have any questions about support available for your business, don’t hesitate to contact us and we’ll do our very best to help.

Stuart Dixon

stuart.dixon@dcci.co.uk

Rebranding the Chamber: An insight to Dorset Chamber’s new identity Three years ago, Dorset Chamber’s Head of Marketing, Stuart Dixon set his sights on rebranding Dorset Chamber of Commerce and Industry.

DESIGN, PRODUCTION AND SALES Production Manager Ben Pulford ben@pulfordpublicity.co.uk

Lead Designer Louis Pulford louis@pulfordpublicity.co.uk

Media Sales Russell Harness

Siobhan Birtwistle

siobhan.birtwistle@dcci.co.uk

russell@pulfordpublicity.co.uk 01202 941466

01202 893430 www.pulfordpublicity.co.uk 3

DORSET BUSINESS FOCUS / NEWS

How to protect yourself and your business

FROM CYBER CRI ME Cyber crime continues to evolve, with new threats surfacing every year. We ask key experts from within the business community what Dorset businesses should be doing to protect themselves from the very real threat of cyber crime.

ADD A SECURE FILE SHARING SOLUTION TO YOUR IT INFRASTRUCTURE

“When businesses think about cyber security, their thoughts usually jump to phishing scams, malware or other deliberate theft or sabotage. Yet every day businesses are breaching their own security policies and risking compliance. The culprit is their own employees sending files to each other or external business partners. Email is one of the biggest problems. We use email so much that employees often send customer data, or confidential IP without even thinking. It is not secure though, so you risk a breach of the General Data Protection Regulation (GDPR), plus there is no guarantee of delivery. If it’s a large file and the sender can’t use email, they often resort to file sharing applications instead. But WeTransfer or consumer-grade Dropbox lack in-built security and create multiple versions of documents. There’s no audit trail of the transfer either, which is a must for GDPR compliance. Our advice is to add a secure file sharing solution to your IT infrastructure. This can act as a plug-in to your email server, making it easy to use and accessible, securing the transfer, without file size limits and providing full audit trail. James Lewis. Managing Solutions support Director, Pro2col. file collaboration between your employees and external partners too, which is an added bonus.” 4

June 2019 | Dorset Business Focus

EDUCATE YOURSELF AND YOUR TEAM

GET CYBER ORGANISED

“Adopting something like the Cyber Essentials scheme provides SMEs with a government recognised approach and introduces good practice in information security. Backed by the National Cyber Security Centre, this approach helps to guard against the most common cyber threats and can show customers that you are serious about data protection and cyber security. The scheme helps SMEs to keep their assets secure from cyber threats by achieving a certification after completing a self-assessment on ensuring security for the 5 critical areas; patch management, secure configuration, firewalls, access control, malware protection. The self-assessment is marked by a qualified Certification Body, such as C3IA Solutions, and from there the organisation receives a certification that declares their commitment to cyber security. This recognised certification is a good action for SMEs to take into becoming extra secure in the digital world and lots of organisations are beginning to look Lucy Dalley. for this as part of their Junior Consultant supply chain assurance C3IA Solutions Ltd. process.” /company/dorset-chamber/

“Nowadays if you haven’t had some of your personal data stolen in one breach or another, you are in the vast minority. Whether it’s due to one of the high profile, multi-million users breaches of a large company, a phishing email to your place of work, or simply the personal information you willingly post to social media – your data is likely out there. With the right knowledge you can still stay as safe as possible online. Some easy to follow tips for upping your personal security online include: • Backup your data – you can do this manually onto an external HDD/USB stick, or automatically using backup automation software to a NAS drive or server. This is also the best way to counter ransomware. • Avoid public Wi-Fi or use a VPN – particularly when shopping or checking your bank account online. You don’t want anyone snooping on your browsing. • Use 2FA/MFA – two-factor or multi-factor authentication is a low-cost way of adding an extra layer of security and all it requires is a phone or hardware token. • Encrypt your sensitive data – encryption is increasingly becoming a required part of security Jake Moore. Cyber legislation and Security Specialist, ESET certainly doesn’t hurt if you want to use it on your own computer. • Multiple-layers are key – the best way to protect yourself is to adopt as many of these points as you can: the more layers the better! “

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DORSET BUSINESS FOCUS / NEWS

CYBER LIABILITY INSURANCE

“Over recent years Cyber Security and Data Protection has become such a vital area of concern for businesses and organisations of all sizes. Cyber security should be a top priority for our businesses because: • 81% of firms suffered a breach in the last 12 months • Your business is 9 times more likely to be a victim of cyber-crime than burglary • Low tech cyber criminals are targeting anyone they can exploit, that’s you, your staff and your customers • A data breach could cost you around £115 for every record compromised – so if you have 500 client records (which need not include bank details) that’s £57,000! In addition, you’ll have the cost to your business to clean up and remove the breach So how do I secure my business? • Identify your risk level and likely threats • Asses and audit your current processes, procedures and setup • Test your systems for vulnerabilities • Put preventative measure in place to deal with your weaknesses • Protect your business in the event of a breach Ryan Jupp. Company Director, A-One Insurance with the right level of Group insurance cover.”

COMBAT PHISHING

“Phishing is a prominent weakness within a business’s defence against cyber threats. There are many areas that can be impacted and it’s important to have as many layers as possible in the fight to protect your organisation. Protect your business by: • Implementing an advanced email filtering services such as Office 365 Advanced Threat Protection to reduce the amount of phishing emails arriving within employee inboxes • In Office 365 review your cloud security score to address any issues with your platform that would enhance your security levels and build better protection • Implement multi factor authentication (similar to online bank authentication) to reduce risks presented if a password was compromised • Subscribe to pro-active Dark Web monitoring to review if staff usernames and passwords have fallen into the Lee Dredge. CEO, IT wrong hands Support Business Ltd • Education of your team is the best form of defence as hackers and malicious software evolves, and training your team to understand what to look for in such attempts and flag it as a concern is a highly effective way of keeping your data safe.” more news online - www.dorsetchamber.co.uk/news

START WITH THE FUNDAMENTALS

“There is basic security that we all accept as a habit in our daily lives. You wouldn’t leave home without locking the door, you wouldn’t leave your bike at the train station without locking it up, and you wouldn't park your car leaving it unlocked with the keys in the ignition. IT security is a little bit more complicated than locking your car, however, you can take action and implement some simple security measures such as: • Password Security – Enable two-factor authentication where possible and use a strong password always. • Anti-Virus – Essential, even on Apple Macs. Email Security - Your business should be using email security software that not only reduces the levels of annoying spam emails but also protects your staff and your business against phishing threats and scams. • Internet Security - Your chosen web-security product should protect your staff wherever they are. Whether this is in the office or working remotely. • Patch Management – Always install the latest updates to keep yourself and your systems protected. • Backup – Even if you have moved all of your data into Office 365 or G-Suite, you should still back it up with one of the many SaaS backup solutions available Steve Stokes. Director to ensure you of New Business, Aura can get your data Technology. back in the event of a ransomware attack. “

SECURE YOUR WIFI

“Cyber crime covers many areas. Internet crime is becoming more sophisticated and the methods criminals are using are increasing in both complexity and severity of outcome. The attacks are multi-layered and as such our protection mechanisms must be equally multi-layered. Love using free WiFi? Think again, it’s the easiest way to be breached. With nothing more than a smartphone a WiFi hotspot can be setup in minutes. The data packets that are being sent from your device through the hotspot can then be inspected. To protect yourself you need to encrypt the data that is being sent across the connection - use an encrypted VPN. This will sit between you and the internet and will provide the vital protection you would normally be lacking. With regard to your business WiFi, business owners want to give our employees as many perks as we can, free WiFi when at work is one of these basic perks. However, if you do not separate the internal network and traffic from your staff devices you are essentially leaving your network exposed to possible breaches borne from mobile devices. If all of this is ‘gobbledygook’ then you must partner with Chris Palmer. Owner, an IT professional and start Anytech Solutions Ltd protecting your business.”

KNOW THE LAW

“When it comes to data protection, the GDPR requires you to apply appropriate and technical and organisational measures to protect the security of the personal data you are processing. What that means in practice will depend on the situation or the processing you are doing. This means you need to consider the security of your data at a granular level and think about the potential security risks from the hardware, software and human behaviours in all your processing activities, whether that’s setting appropriate system passwords, controlling remote access to your systems, limiting who has access to your data and so on. Not only that, you need to be aware that under some circumstances you will be required to report a breach, if you suffer one, to the regulator (the ICO) and possibly the data subjects. Apart from putting technical and organisational measures in place, make sure you have a clear internal IT and Mark Gracey. Owner. data protection policy Flavourfy Digital & Digital and train your staff, so Compliance Hub they are able to reflect how their processing of data is impacted by data protection law and what to do if they suspect a breach has occurred."

GET TOP DOWN, ORGANISATION-WIDE COMMITMENT

“Global cybercrime damages are predicted to cost £4 trillion annually by 2021. Locally half of all small- to medium-sized enterprises in the United Kingdom were hit by a cyberattack last year, costing them, on average, £25,000. Stats show three-quarters of data security incidents are the result of staff error, meaning improving cyber education is imperative. People tend to think about cybersecurity as only things that are attacking businesses, but it’s actually people’s behaviour within a company that can have a lasting and financial impact. While regular password changes are encouraged, and basic training will help prevent breaches, there needs to be a top-down, organisation-wide commitment to engaging with and tackling this alarming issue. There is no silver bullet for these so organisations need to ensure they have in place a cyber-plan that considers not James Cripps. Operations only protection and Technical Director, and detection Enhanced but response as well, so if the worst does happen you know how to recover. Cyber Essentials certification is crucial towards this, it is a government backed scheme aimed to help businesses protect themselves against common cyber-attacks through standardized baseline IT security.” 5

DORSET BUSINESS FOCUS / NEWS

Dorset Business Awards are now open for entries

The prestigious Dorset Business Awards, organised by Dorset Chamber, are now open for entry. This year’s categories feature new additions, plus the return of well-established favourites, and 2019 celebrates 25 years of local businesses receiving recognition from the county’s Awards, supported by Wave 105 and the Daily Echo. Businesses entering this year’s Awards have the opportunity to showcase themselves and gain recognition for their successes and achievements. Companies of all sizes are encouraged to enter, along with budding entrepreneurs, passionate employees and enthusiastic apprentices. Those entering the free awards do not need to be a member of the Dorset Chamber. The 2019 categories, now open for entry, are as follows: 1.

TeamJobs Team of the Year – rewarding the professionalism and hard-working teams in the county.

Exporting Excellence, sponsored by HSBC and PSP Worldwide Logistics – recognising a business which has achieved sustainable levels of international growth through exporting.

Apprenticeship Award, sponsored by Superior – honouring the apprentices across a variety of sectors for the value they add to businesses and futureproofing workforces.

Business Leader of the Year, sponsored by Dorset LEP – for an individual making a significant contribution to the wider business community and the local economy.

Enhanced Business Growth Award, sponsored by Enhanced – celebrating businesses that have grown in a sustainable way, and can demonstrate plans to continue.

PKF Francis Clark Family Business Award – recognising the success and significant role family businesses play in our local economy.

Lester Aldridge Company of the Year – acknowledging all-round business excellence.

BV Dairy Investing in Dorset – looking for Dorset businesses that proactively support other businesses in the county for the benefit of the local economy.

Environmental Award, sponsored by Dorset Wildlife Trust and Kingston Maurward College – recognising a business with outstanding commitment to manage its environmental impact.

10.

Engineering & Manufacturing Award, sponsored by REID Steel and Atlas Elektronik – for businesses that excel within the STEM sector and contribute to the local economy.

11.

Creative Impact Award, sponsored by Liz Lean PR and Digital Storm – recognising the talent and contribution of the creative sector in Dorset.

12.

Health & Wellbeing Award, sponsored by Ouch Training Team – honouring an employer leading in their commitment to the health and wellbeing of their workforce.

Stuart Dixon, head of marketing communications at Dorset Chamber, said: “We’re proud to announce that this year’s Dorset Business Awards are now open for entry. These Awards represent Dorset businesses on a national stage and ensures our county is highlighted as a great place to live and to work. It showcases our innovation, leadership and togetherness while inspiring and honouring the people at the heart of our business community. “We have two new categories this year with the Excellence in Engineering & Manufacturing Award and the Apprentice of the Year Award and are looking forward to receiving a diverse range of entries between now and the end of the summer.” The Awards are now open and free for everyone to enter. Entrants will need to complete and submit an entry via www.dorsetbusinessawards.co.uk by Friday, August 2. Finalists will be invited to the glittering Gala Dinner on Thursday, November 28 when the winners will be announced. The entertainment sponsor at this year’s Awards is Custom World, and Brighter Productions return for its fifth year running as production sponsor of the ceremony. For further information about the Awards or to purchase tickets for the Gala Dinner, please visit www.dorsetbusinessawards.co.uk or contact the Dorset Chamber on 01202 714810. Tickets cost £90 + VAT per person, or £850 + VAT for a table of 10 (DCCI members), or cost £100 + VAT per person, or £950 + VAT for a table of 10 (nonDCCI members).

Ferndown based professional digital display solution company Quad Vision are experts in the field of technical AV integration Essentially, we help our customers communicate to their audience through the use of digital display. Digital display technology is constantly evolving and is benefitting businesses across a wide range of verticals. It’s a chance for companies to use visual display technology to set themselves apart from others. 6

June 2019 | Dorset Business Focus

This is undoubtedly going to take some time, investment and a level of expertise. Some of this technology is innovative and ground-breaking, so finding solution providers with qualified experience is going to be tough, both on the AV/IT and the creative side. Our advice… /company/dorset-chamber/

• Select your supplier partner very carefully • Qualify their experience and expertise • Going forward work closely with them The opportunity to create a unique, attention grabbing and unforgettable experience for your audience has got to be worth the effort.

/dorsetchamber

@DorsetChamber

more news online - www.dorsetchamber.co.uk/news

June 2019 | Dorset Business Focus

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/dorsetchamber

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DORSET BUSINESS FOCUS / NEWS

The President’s Column by Liz Willingham

How on earth did we get to half way through the year?

ime is racing by yet somehow politically it feels a little like groundhog day when it comes to the subject of Brexit. The local elections certainly reflected the national frustration with our country’s politics. Disillusionment with the major political parties has led to a reduced number of votes overall, the switch of popularity to a broader spectrum of candidates and, at the time of writing, we have a ‘technicoloured dreamcoat’ of representation. Here in the conurbation, the uncertainty of what administration is going to be leading our newly created BCP Council will be generating even more concern amongst businesses who simply don’t know how decisions will be made in the months to come. I really hope a positive, collaborative approach will evolve and our newlyestablished councils across the county will take progressive steps to fulfil the potential we have here. Change is definitely in the air. And it is something to be embraced not feared. Our businesses need to move forward, not stand still, to allow this racing time to sustain our success. I attended an industry conference recently, which is something I haven’t done for some time. It’s easy to rule this sort of thing out – ‘I haven’t got the time, clients need attention, deadlines are looming’ – but I am really glad I dedicated that precious time. The PR and communications industry has seen enormous change, as many others have in the past 10 years – the way we work, and have to think, has evolved beyond recognition to my early days of Liz Lean PR in the late 90’s. It was reassuring to be in the room with the big hitting London PR agencies and in-house corporate teams mirroring our own experiences and challenges and seeing how they are adapting. It’s a good feeling to know you’re not doing too badly; we are ahead of the curve in many areas! Our client work takes us into a hugely diverse media domain as we navigate national, regional as well as local journalists on a daily basis. We seek awareness for our clients from the big national newspapers, to high following social influencers and rely on relationships and goodwill with our media contacts to share our stories with the world. But the media is moving and in many areas shrinking with the array of digital choices now available to readers and consumers. Ironically as new generations absorb news and information very differently, there remains a huge appetite for young people to enter the world of journalism – albeit they are heading into diverse branches of the digital arena. Their media landscape will be a whole new world to what we have known, and I’m more news online - www.dorsetchamber.co.uk/news

Both Marks debating the consumers need for belonging.

personally excited about that. Change is good as long as it’s embraced. As part of this big picture the view of the world through the eyes of our young people needs to be understood and accommodated – without judgement – to get the best from them. High on our agenda at LLPR, but also well debated at the conference, was how as employers we need to adjust to young team members who simply think differently. Having a multi generational team myself it is fascinating to see what switches one individual on really does nothing for another. Young people have less fear in sharing their feelings and opinions, they insist on a broader mindset from management to allow them to succeed. And when they feel nourished in the right environment evolved for them, they seriously fly. Our Gen Z and Millennials can be seriously misunderstood and, therefore, we have seen a great response to our youth insight service, Digipigz – a glimpse into the mind of 16-24 year olds to help brands develop, whether that be creating authentic and effective campaigns, understanding their lingo or adapting workplace culture to attract and retain young, ambitious talent. Clients have been surprised at how wrong their predictions of what would resonate with a young person in 2019 could be! To sign off I want to mention how great it was to see Chambers of Commerce represented on a dynamic stage at the PR conference. It was a pleasure to meet and listen to Charandeep Singh, who is deputy chief executive and head of external relations at Scotland Chambers of Commerce. They are a great example – as I believe we are at Dorset Chamber – of a progressive and punchy business support network that really kicks back at that ‘old school, boys club’ perception. I, for one, am very proud to be a part of the new chapter…. Enjoy the long, and hopefully balmy days. Until the next edition....

Liz

Hayley Moore and Stuart Dixon from Dorset Chamber, Mark Schaefer and Mark Masters.

US marketing titan Mark Schaefer returns to Bournemouth

n audience of 55 engaged You Are The Media (YATM) community members came together for a special event last month when world renowned author, speaker and marketer Mark Schaefer came to Bournemouth to share his acclaimed Marketing Rebellion keynote. Returning to the south coast following his successful appearance at last year’s YATM conference, Mark was invited back at the invitation of ID Group and YATM’s Mark Masters. Mr Schaefer published his book Marketing Rebellion back in January and has been touring the world promoting his ideas. He spoke of the overwhelming rate of change in the business world, the confusing consumer trends, the unrelenting pace of technology, and the breakneck speed of digital marketing and how businesses can adapt and future proof themselves with an essential new marketing approach that focusses upon ‘being human’. Mark’s inspirational talk was also the closing keynote at last year’s Social Media Marketing World which brought a rapturous applause from 5,000 people. In it he argues that that customer loyalty is dying and yet people are crying out for a sense of belonging. Dorset Chamber were delighted to co-sponsor the event alongside Bournemouth University and Hixsons to help support Mark in bringing such a global titan to the south coast. You can hear Mr Schaefer talk about the key themes on the Marketing Rebellion Special YATM podcast theidgroup. co.uk/2019/03/27/marketing-rebellion-special/ 9

DORSET BUSINESS FOCUS / INTERVIEW

REBRANDING THE CHAMBER: An insight to Dorset Chamber’s new identity Three years ago, Dorset Chamber’s Head of Marketing, Stuart Dixon set his sights on rebranding Dorset Chamber of Commerce and Industry. 2019, the company’s landmark 70th year was the perfect time to do it. So how do you rebrand a Chamber of Commerce? Focus speaks to Stuart about the project and the step change in the Chamber’s brand identity. Why did you decide now to rebrand Dorset Chamber? Dorset Chamber has changed massively over the last few years, both in our services, infrastructure and in our business objectives and our logo was no longer representing us appropriately. Rebranding the Chamber was something I wanted to do the moment I walked into Chamber House and I am delighted that we have been able to create some space within our busy schedule to complete this project. Our 70th birthday is the perfect time for us to make the change. Was the rebrand a long process? Not at all. We wanted a quick turnaround, so it was critical that we were clear in what we wanted to achieve and wrote a very detailed brief for our creative business partners, Digital Storm. The brief had very specific parameters that still allowed for a generous play of creativity. Having made some organic changes to our brand over the last couple of years, in our choice of photography, colours, office space and messaging, we have been able to fast track the project and there was no need to waste time in overthinking the creative direction. We were really pleased when we received the first round of visuals as we gained a lot of confidence that all involved were on the same page. I think what also helped us along is the fact that I have been involved in rebrand projects many times both client side as well as agency side, so I could ensure that the process has no surprises and that all the needs were met for all parties involved.

What was the brief? As a chamber you have a big challenge in trying to be all things to all businesses. That is most definitely our biggest challenge, however we know our audience and their needs very well and our mission as a Chamber is clear, to support our membership to grow and prosper. This was very much the starting point, but there were many additional elements for us to consider. For example, we needed to ensure that we communicated our link to the British Chamber of Commerce but also our independence, our belief in that we are all stronger together in a business community than in isolation and that we are not a governmental body. We also needed to modernise our brand to better communicate our relevance in the current digital world and attract new businesses to our community - but not at the expense of our existing members. Our logo also needed to be flexible to work across social media channels as well as traditional ones – our previous logo was out-dated and problematic in this area.

What advice would you give a business thinking about rebranding? • Understand with clarity your mission and audience first and write a clear brief that outlines not only what you are but also what you’re not. This enables your designers to focus and nail your vision quickly and prevent any creative off-roading, which can impact your deadlines, resources and costs. • Ensure you have strong communication during the project with everyone involved. No-one likes surprises whatever side of the project you are on and this can be avoided with a clear and open dialogue from the start. • Have someone in your team who can manage the project from start to finish and keep the project rolling and to avoid bottle necks and delays. • Involve key stakeholders and your wider team for feedback but ensure you have someone to lead it and make the key decisions. Voting on brand elements can dilute the idea rather than enhance it. Stuart has been Head of Marketing and Communications at Dorset Chamber for over 3 years following a varied and successful career over the last 20 years working within digital agencies, publishing houses and LUSH. Stuart joined Dorset Chamber looking to make a significant difference to both the Chamber and the wider business community, and he has been fulfilling this goal through his work in leading the last 3 Dorset Business Awards and Dorset Chamber’s marketing strategy.

Did you have many stakeholders involved in the project? We had a project lead and ensured the wider Chamber team had input. Our Chief Executive and the rest of the board were fully supportive and excited to see it through. Why have you opted to reference the Chamber as ’Dorset Chamber’ rather than your full name? From a communications standpoint Dorset Chamber of Commerce and Industry is a bit of mouthful and within a logo it becomes problematic due to legibility when the logo size is reduced. To solve this, we shortened the name. Anonyms can work but not in our case, using ‘DCCI’, means nothing to anyone who is first introduced to us and our goal is to remove all barriers to our brand and the understanding of our organisation. Officially we are still very much Dorset Chamber of Commerce and Industry, but our communications will be presented as Dorset Chamber going forward. 10

June 2019 | Dorset Business Focus

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DORSET BUSINESS FOCUS / PREMIER PARTNER

Legal Firm kicks off with Cherries Legal firm Trethowans has become an official partner of AFC Bournemouth’s Community Sports Trust (CST).

he 150-year-old firm, which has five offices across the region, has signed up for the remainder of this season and the whole of 2019/20. Trethowans now sponsors the Premier League club’s popular schools Healthy Lifestyles Project, for which midfielder Lewis Cook is the project ambassador. The main objective of the Healthy Lifestyle workshop is to educate young people on the importance of maintaining a healthy lifestyle through diet and exercise. Its aim is to make children and young people more aware of the food that they are eating. Trethowans managing partner, Chris Whiteley, said: “Trethowans is really excited to be working more news online - www.dorsetchamber.co.uk/news

with AFC Bournemouth and supporting the club’s Community Sports Trust, which does an amazing amount of good work.” “Whilst we are proud of our own growth and success over the last few years, we cannot claim to match the amazing achievements of AFC Bournemouth who have firmly cemented their place in the Premier League, the best and most competitive league in the world.” The partnership will see Trethowans support the CST and attend corporate events. The firm is also headline sponsor of the AFC Business play on the pitch tournament taking place on Wednesday 15th May at Vitality Stadium. Amy Brunton, the club’s partnerships manager, said: “We warmly welcome Trethowans and are delighted to have them aboard and look forward to

a long and fruitful relationship. “Although Trethowans is one of the fastest growing law firms in the UK, it has always stuck to its core values – which include supporting local sports clubs, charities and the arts across the region.” Trethowans has a team of more than 200 people, including 40 partners, based in offices in Bournemouth, Poole, Southampton, Salisbury and Winchester, as well as an office in London.

As well as the AFC Bournemouth CST, Trethowans is involved in a number of initiatives, including sponsoring the business awards, rugby, cricket, speedway and a history festival – as well as helping a number of local charities with fundraising and donations. 11

DORSET BUSINESS FOCUS / BUSINESS PARTNER NEWS

Budding Dorset garden centre chain in multi-million pound finance deal with HSBC UK A Dorset-headquartered family-run garden centre chain, which has been operating for almost 140 years, has used part of a new £21.5 million finance facility from HSBC UK to undergo a complete redevelopment of one of its four garden centre sites. Haskins Garden Centres, which was founded in relationships with our partners, so we look forward to working with the wider 1882 by Harry Haskins, has used £14 million of the team as we acquire new sites when the right locations become available.” package to re-build its Snowhill garden centre in Anthony Reed, HSBC UK’s Head of Corporate Banking for Hampshire & West Sussex. The new site will include a 127,000 Dorset added: sq. ft. purpose-built retail shop and outdoor garden “We’re delighted to be working with such a well-established and successful centre, a 440business – and one that’s had a presence in our seat self-service region for 137 years. With ambitions for a fifth and restaurant and car sixth site, our local team of finance specialists are We’re delighted to be working with parking for 346 cars. well-placed to continue supporting Haskins with The new garden such a well-established and successful its exciting growth plans.” centre, which is due The company has retained its existing, to open in February experienced horticultural, retail and catering team business – and one that’s had a 2020 ahead of the through the opening of a large temporary garden busy spring season, centre on the site while the redevelopment takes presence in our region for 137 years will turnover more place. than £9 million per Once the redevelopment is complete at annum and result in the 8.3-acre site, customers will benefit from the creation of an additional 60 jobs for the local a consolidated garden centre, with all goods and services located in one economy. contemporary high-quality building. The remaining £7.5 million from HSBC UK will be Haskins Garden Centres, which originated as plant nursery, is currently used to refinance its existing debt facilities. chaired by fourth-generation Haskins family member, Warren Haskins, who Julian Winfield, CEO at Haskins Garden Centres, took over the business in 1969 at the age of 20. Not long after, Warren opened said: his first retail shop which was soon to become the well-respected garden “We were impressed by HSBC UK’s interest and centre business it is today. understanding of our business, particularly by the local HSBC relationship team, led by Matt Phillips and Ben Hyslop who have a wealth of specialist horticultural and corporate experience. As a longstanding business, we look to make long-standing

June 2019 | Dorset Business Focus

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DORSET BUSINESS FOCUS / YOUNG CHAMBER

Young Chamber and Bournemouth University deliver successful “Introduction to Careers in….” vertical sector events Young Chamber and Bournemouth University joined forces in May to launch the first in a series of free, subject-focused events; Introduction to Careers in Media and Introduction to Careers in Law.

oan Senior, Young Chamber Coordinator at Dorset Chamber, said: “Working with schools we are well aware of the work that they are doing to address the careers needs of students. We wanted to supplement the ‘central’ approach of having lots of companies at a single careers event, so have introduced ‘vertical sector’ events where

that are on offer, highlighting the opportunity for BU undergraduate students to participate in in placement opportunities to prepare them for the workplace. They also heard from local employers including Bournemouth & Poole College, Digital Storm, Intergage Ld and Liz Lean PR at the media event and the Chartered Institution of Legal Executives (CILEX), RNLI, Lester Aldridge and Coles Miller at the Law event. Having education providers and professionals sharing their routes into the careers in these sectors is a first for Young Chamber, and the response from students and their parents has been overwhelmingly positive. Feedback from attendees and businesses found that the presentations and the opportunity for attendees to engage informally with the speakers during the exhibition session - as opposed to a static Q&A session - was particularly useful. Helen Stevenson, Schools Liaison Officer at Bournemouth University, sponsors of the Dorset Chamber’s Young Chamber programme, said: “These events are all about getting people thinking about their careers. If you’re interested in a sector,

Thank you for the event. Your

speakers were well chosen and

spoke clearly about their different career paths. Really good. students - and their parents – are invited from schools across Dorset, if they have an interest in that sector.” At each event, students and their families heard from staff at Bournemouth University about progression into HE and the courses

“

we encourage you to talk to FE and HE providers to explore your post-16 and 18 options, we see these events as the start of that journey. Thank you to all the speakers who gave up their personal time to make the first events so successful.”

Young Chamber and Bournemouth University are planning further events on different sectors during the next academic year. To find out when and where follow: Twitter @YoungChamberDT / @BUSchools LinkedIn: https://www.linkedin.com/company/ young-chamber-dorset/

I wanted to reiterate how impressed we were with the speakers and the opportunities provided to talk to them. My daughter isn’t sure what path she wants to take after A-levels so we are investigating all options and careers.”

“

Thank you for the event. Your speakers were well chosen and spoke clearly about their different career paths. Really good.”

“

It was a good event with plenty of opportunity for discussion after the presentations.”

“

The personal stories of speakers were fantastic, authentic, interesting, even inspiring. Your talks were short, funny at times, interesting, real and I haven’t got to tell you, inspiring young people is key .....9/10 for the night.”

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DORSET BUSINESS FOCUS / NEWS

Most annoying phone habits, revealed A quarter (26%) of Britons would happily interrupt someone on the phone to let them know they have annoying habits. One in five (19%) Brits would immediately hang up the phone if the person they’re talking to had bad phone manners. 4Com research reveals the nation’s thoughts on phone etiquette and bad manners. Business telecommunications provider, 4Com has investigated Britons thoughts on bad telephone manners and found that one in five (19%) would instantly hang up the phone if the person on the other end had annoying habits. According to the nation, the top five annoying phone habits are: • Someone having a conversation with someone else in the background (43%) • Being interrupted whilst speaking (42%) • Someone not listening/clearly distracted (41%) • Being put on hold (39%) • Someone eating their food/having a drink whilst speaking (35%) When asked how they would respond to these habits, nearly a third (30%) admitted to sticking true to British politeness by not saying or doing anything at all – a reaction favoured by women (32%) over men (17%). Over one in four (28%) simply zone out, whist over a quarter (26%) would feel comfortable interrupting and informing them their phone habits are irritating. For one in five (19%) however, bad phone manners are so irritating, they would simply hang up the phone with no explanation. The research also revealed the worst culprits for bad phone habits. The top five offenders are: • Professionals (e.g. sales reps, receptionists) (42%) • Friends (13%) • Colleagues (12%) • Child/children (11%) • Mum (10%) When it comes to the bad habits Brits admit to having themselves while on the phone, over one in ten (11%) confessed to interrupting people when they desperately want to say something, despite nearly half (42%) finding being interrupted the most annoying thing to happen during a phone call. Similarly, while someone eating their food/drinking whilst speaking ranks in the top five annoying habits, 6% of Britons admit to doing this. On the other hand, a third (33%) believe they have no annoying phone habits at all. Commenting on the research, Mark Pearcy, Head of Marketing at 4Com, says: “Even with the rise in texting and emails, we still spend a lot of time communicating over the phone - whether it be with clients, colleagues, friends or family. It’s clear from this research that despite this, a lot of us are struggling to show good phone manners. It’s particularly interesting to see that the habits we find the most irritating are some of the same as the ones we know we do to other people. Having good manners is even more important on the phone as unlike face-to-face communication, you can’t work off the expressions that come with the other person.” more news online - www.dorsetchamber.co.uk/news

ITEC celebrates profitable year following merger The southern division of managed technology provider ITEC has released its financial figures for 2018/19 revealing a very profitable first year operating in the South of England following a merger with Copyrite in April 2018. The company turned over £5.4m in the first nine months as the business division serving customers on the South Coast and beyond. The Dorset office, situated in Wimborne, looks after more than 1500 customers; almost half of ITEC Group’s complete client base. Jon Butler, IT and Facilities Manager for Berry Recruitment, which has 36 offices across the UK said: “Given the scale of our operations we needed to instruct a technology partner that could handle large-scale IT deployments and ongoing customer support. ITEC has proven to be capable in delivering projects on time and remains a valued supplier to our business.” Simon Cross, Managing Partner for Humphries Kirk added: “The legal industry is highly regulated and there are sensitivities around how we store and share data. We chose ITEC given their experience in our sector and a good understanding of the complexities we face. We’re very happy with the service that ITEC has delivered.” Nick Orme, CEO of ITEC said: “Our objective was to become a technology powerhouse capable

of serving a growing number of customers as they become increasingly agile and digitally native. The latest figures have exceeded our expectations and I am incredibly proud of our teams in Dorset and Hampshire for delivering such an invaluable service.” ITEC Group serves over 3,500 customers, employing 300 staff and bringing in annual sales of £45 million.

Bus driver praised for going to aid of passenger A Yellow Buses’ driver hailed as a heroine after going to the rescue of a passenger who was suffering a ministroke has insisted: “I did nothing special.” Sue Levell was presented with a bouquet of flowers by grateful passenger Colin Perry, 66, who said her quick-thinking response had been “text book first aid.” “She kept me calm while acting as the link with the ambulance service. I can’t thank Sue enough. She’s a heroine in my eyes,” said Mr Perry. The grandfather, who served as a medic in the armed forces for 36 years, was travelling on Yellow Buses’ route 4 when he fell ill. He summoned help from Sue when the journey terminated at Castlepoint. She kept him calm and comfortable until the ambulance arrived. Mr Perry, who had previously suffered three mini-strokes, was initially taken to the Royal Bournemouth Hospital before being transferred to Southampton. He spent eight days in hospital before being allowed home and is now due to undergo a triple heart bypass at a London hospital. “Sue was just brilliant. What she did was text book first aid in keeping the patient calm and comfortable until expert help arrives” said Mr Perry who lives in Bournemouth. He added: “Bus drivers are in the front-line and get a lot of stick which is why I wanted to single out Sue, in particular, and say thank you.” Sue, who joined Yellow Buses as a driver three

years ago after previously serving as a borough councillor in Bournemouth for 12 years, said: “It’s very kind of Colin but I don’t think I did anything special. “I love being a driver and meeting members of the public. No day is ever the same and you’re never quite sure what it will bring.” Dave Taylor, Yellow Buses’ Supervisor, said: “We’re proud to have Sue as a member of our team. “She reacted very well when Mr Perry was taken ill and it’s good to see her actions have been recognised.”

DORSET BUSINESS FOCUS / NEWS

Holly Dore's work experience at Superior Holly Dore, 17, from Blandford, is set to become an apprentice in September at Superior, based in Ferndown, Dorset.

Cyber firm brings in reinforcements Dorset-headquartered cyber-security company C3IA Solutions has recruited two new staff – including the former attaché at the British Embassy in Washington DC. Colonel Stewart McConnell has joined the fastgrowing business along with fellow Royal Corps of Signals veteran Major Graham Moody. Between them, the pair have almost 70 years’ experience in the military and bring vast knowledge and expertise. Both shunned large, corporate businesses in favour of the dynamic C3IA Solutions that now has more than 100 workers and operates across the country and abroad. Stewart is working within the ICT and engineering side of the company with Graham engaged as a Principal Consultant on the Threat and Risk Management team. Stewart, who was latterly working to co-ordinate the UK-US defence relationship and bring the countries closer, said: “I chose C3IA because of its personal approach, its people and its professionalism. It develops great relationships with clients whether they are government agencies or within industry. “I will be dealing with information assurance, technology and engineering.” Graham added: “I have worked on contracts for large businesses but was delighted to join C3IA because it is a forward-looking company. “I will be providing expertise in protecting information and systems. Most problems stem from companies getting the technical side right but failing to do the same for the other aspects of security.” Both Stewart and Graham know Poole-based C3IA founders Matt Horan and Keith Parsons from their time in the Royal Signals. Matt said: “Recruitment is a major issue in cyber-security and we have an advantage over many because we know such good people from the military. “Having Stewart and Graham join us is a real coup and boosts the number of our workers to more than 100. “The sector is growing quickly and recruiting the best really sets us apart. “We continue to work across government agencies, but also for an increasing number of businesses; SMEs through to multinationals.” 18

June 2019 | Dorset Business Focus

She is currently studying for her A-levels in physics, biology, chemistry and Level 3 Core Maths at Queen Elizabeth’s School in Wimborne. Before signing up for an apprenticeship, she joined the team at Superior, a leading manufacturer of high integrity o-rings and seals, for work experience so that she could find out more about the company. When did you start your work experience at Superior? I had three days of work experience in 2018 and then came back for three more days in April 2019. How did you hear about Superior? At our school we have an apprenticeship fair, so there are loads of different companies there. I went round to speak to the different companies and the Superior team were really nice. I asked if they offered work experience and they said that they did. Superior also runs The QEube event at my school’s annual ACE Festival, which is a sports and charity event. What did you do on your work experience? Last year I made a brass g-clamp and a g-clamp screw, and then I made several screws of different types to see which one is best. This year, I was involved in solving a real engineering problem, where parts were getting stuck on a sensor. We made a small acrylic guard for the machine, which was then given to the quality team to test. We made it using the CNC mill and tested it where we realised that it needed another groove and so we re-wrote the programme that I drew for the machine. We also made a O-ring jig using a manual lathe. I was using the programme on the computer for the CNC lathe, so you draw the programme on the computer and then it will make the part for you. The training manager has been helping me during my work experience, I got to walk around and see what other people were doing in different departments. I am

proud of everything that I have done, as I wouldn’t get to do any of it normally. Would you recommend work experience to other young people? I think work experience is really valuable. Before I came to Superior, I knew that I wanted to work in engineering and I’ve always been interested in science, but it’s quite a broad term, so I wasn’t sure what that entailed and what parts I would enjoy. Now that I have finished the work experience, I realise that this is something that I really want to do. It’s good fun. In September, you will join Superior’s in-house Academy. What made you choose to go onto an apprenticeship? An apprenticeship made more sense to me because you can gain a degree with Superior and you can learn practical skills rather than just sitting in a lecture hall at university, and you get to do it within a company. Superior has its own in-house Apprenticeship Academy on-site, offering apprenticeships to students as young as 16. It gives apprentices the chance to learn about engineering, science and manufacturing and all apprentices are given the opportunity to gain a degree. For more information about the Superior Academy, visit www.superiorltd.com/academy

Marketing volunteers needed at Safewise Does your business take Corporate Social Responsibility seriously? Do you, or have you considered supporting your employees to volunteer during work time each year, developing useful experience and skills along the way, not to mention great PR for doing the right thing? SafeWise, the charity running 'skills for life' learning villages in Weymouth and Bournemouth, is seeking support in promoting its primary school programme. They are specifically asking local business with expertise in customer relations via telephone to consider nominating staff for the opportunity to support in this way. SafeWise Chief Executive Rob Hattersley said: 'We know from teacher feedback that schools love /company/dorset-chamber/

our revamped primary school programme, and we get a lot of repeat bookings as a result. However it is harder to reach schools who haven't been to us before. We're therefore seeking support from employees with great communication skills to phone schools to follow up our printed materials, and secure bookings. We have a script and a system - all we need are willing volunteers! We'd be very happy to discuss promotional opportunities with new partners helping us in this way.' If your business might be able to help click www.safewise.org/volunteer

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DORSET BUSINESS FOCUS / BUSINESS PARTNER NEWS

SOME INTERESTING FACTS:

55 million journeys a year using 850 vehicles and 1900 employees*

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Damory operate a 1979 Bristol VRT double decker bus which was new to Wilts & Dorset (now known locally as Morebus). The bus (pictured) is available for hire, but is also a regular visitor to local events / bus rallies / film sets etc.

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Excelsior were the first UK coach operator to ever take passengers to Russia by coach from England

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Morebus was awarded the ‘Employer of the Year’ award at the 2018 National Transport Awards and have also won an array of other awards including ‘UK Bus Operator of the Year’

Go South Coast Ltd. is a multi-award-winning bus and coach operator, and forms part of the wider Go-Ahead Group which operates public transport internationally. With multiple depot sites stretching from Dorchester in the west to Southampton in the east and from the Isle of Wight in the south to Swindon in the north, the business is in a great position to provide transport for most purposes on the south coast. Morebus, Damory and Excelsior are three brands operated by Go South Coast and collectively, they provide services across Dorset and into West Hampshire. Providing very high quality scheduled bus services is Morebus, with depots in Poole, Bournemouth, Swanage, Ringwood and Lymington. Morebus operates the very successful Purbeck Breezer coastal services and the seasonal New

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Forest Tour open top bus route. It also operates the Bournemouth University service, under contract to BU. A more recent development is the operation of National Express routes 205 / 206 which connect the conurbation with London airports. These routes are run under contract to National Express by Morebus. Damory is predominantly a school bus operator, providing home-to-school transport for students across the county and beyond, but a good number of coaches are operated for private hire as well. Damory also runs a small number of rural bus services, which are subsidised by the local authority. Excelsior is one of Go South Coast’s latest acquisitions and operates high quality coach hire from a depot in Bournemouth which is currently in the process of being completely demolished and rebuilt from scratch to a bespoke specification. Excelsior operate coaches for Bournemouth University, Harrow House, PTFC, DTFC and many other local clients. International cruise ship passengers are also catered for by Excelsior.

Long-standing General Manger Adam Keen has run the operation for the last six and a half years, but Adam leaves in late June, having been promoted to a new post elsewhere. His replacement – David Heckles – will take up the helm from July 2019. Andrew Wickham is the regional Managing Director and is based at the company’s head office in Poole. *Figures for Go South Coast Group of Companies

DORSET BUSINESS FOCUS / NEWS

Eco goes ‘Ultra Green’ with new £500,000-plus shredder A Dorset recycling company says it has become ‘ultra green’ after investing more than half a million pounds in an electric wood shredder. Eco Sustainable Solutions’ new Untha shredder is now in full operation at its Parley site, handling up to 65,000 tonnes of waste wood annually. The wood, from household recycling sites in Dorset and Hampshire, is shredded for biomass fuel. The fuel is used for Eco’s onsite combined and heat plant (CHP) as well as a separate biomass burner in South Wales. Justin Dampney, Operations Director, said the shredder had the benefit of being self-powered with electricity from Eco’s CHP. He added: “Our operations are already environmentally friendly but this catapults us into the ‘ultra green’ league. “We’re effectively closing the renewable loop by turning waste into fuel to generate electricity which is partly used to power the shredder to process the waste “We’ve also stopped sending wood fuel for export to Sweden, reducing our carbon footprint, so it’s a win-win. “This is traditionally an energy-hungry sector, with noisy, high wear and high maintenance equipment. “The electric shredder avoids using diesel operated, and hence energy-guzzling and noisy, machines which can be harmful to the environment.” The Untha XR3000 mobile-e shredder has a crawler-type undercarriage allowing it to be easily moved to any spot using remote control. Eco is using it to shred wood waste into biomass fuel at a rate of 25 tonnes per hour. The company is expecting to save energy consumption and costs by up to 50 per cent thanks to the machine being powered by electricity. Founded in 1994, Eco employs 38 people and has an annual turnover of £10 million. The company annually processes 250,000 tonnes of material at its Parley site, the UK’s leading purpose-built site for organics recycling and renewable energy. End products include enriched topsoil, compost and woodchip. The business currently handles 340,000 tonnes of organic material each year across four facilities, including its highly successful anaerobic digestion (AD) plant at Piddlehinton near Dorchester. Eco has held the contract with Dorset Waste Partnership to handle the county’s food, wood and green waste since 2008. www.thisiseco.co.uk

June 2019 | Dorset Business Focus

Rockley Watersports announces environmental pledge Following a company-wide beach clean at the three UK activity centres for Plastic Free Day on 8 May 2019, Rockley Watersports announced their five-year pledge to eliminate single-use plastics entirely from the business and significantly reduce their carbon footprint. Rockley has assessed their impact on the environment and are pledging to take significant measures to ensure that they can do as much as possible to conserve and preserve the environment in which they live and work. Rockley Watersports MD, Pip Woods spoke to staff and students at the beach clean about their five-year pledge: “As a company, we are becoming a lot more conscious of the actions we take both on a small and large scale. Why? Because every day approximately 8 million pieces of plastic pollution find their way into our oceans. Now every decision we make considers the impact it may have on our environment. “Rockley welcomes over 10,000 students a year. A major part of our business is educating young people about Watersports and the outdoors and that is a lot of people we can send a message to or have some influence over. In five years, I want to be stood in front of my team saying that we have eliminated single use plastic from the business in its entirety and significantly reduced our carbon footprint.” Announcing the company’s five-year environmental promise is another step in Rockley’s continued objectives to lead by example. “We produce 35,000 lunches a year across our six centres in the UK and France. Previous to this year every one of those sandwiches got wrapped in clingfilm. When I think about it now it is absolutely disgusting. But we are making huge steps and even in the last two-month period we have managed to stop things that are going to make us use that amount of clingfilm, for one thing. It also includes that we are no longer selling plastic water bottles at our beachside café (2018 saw 5,000 bottles purchased) and instead encouraging individuals to refill their own bottles by using our newly installed water fountain. “But this is just a tiny adjustment, we want to inspire others to share this message and create a desire in them to want to protect our environment. Our behaviours and cultures as a business are now what we need to really embrace. I truly believe that the small changes we are making will lead to a fundamental difference.” As a company Rockley Watersports is committed to making an impactful change and have already seen a positive shift in attitude and activity amongst Rockley staff. /company/dorset-chamber/

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Travel Counsellors for business renew partnership Local Travel Counsellors for Business owners, Katharine and James Cleall have renewed their Business Partnership with Dorset Chamber for another year. Katharine says, “Being a Business Partner with Dorset Chamber is incredibly important to us and has enabled us to make some fantastic local business connections. In turn this has resulted in us gaining new business from the Dorset and Hampshire area”. “Along with the regular Dorset Chamber events, there are a number of exclusive Business Partner events throughout the year which, coupled with the further promotional opportunities, have served to raise our profile among the local business community. This is exactly why we became business partners and we’re so pleased, we’re signing up for another year!” “James and I personally arrange travel for SMEs and large companies globally. This can include something as straightforward as booking train tickets, but more often is planning, organising and managing multiple foreign business trips across the globe.” James comments “Using Travel Counsellors for Business gives owners and managers of companies the peace of mind that they and their employees will be well looked after, and in times of difficulty, will have a 24 hour point of contact to assist them wherever they are in the world. This is essential for employer Duty of Care responsibilities and an invaluable service to our clients; one that only a professional business travel service can facilitate.” James and Katharine’s personal travel service is supported and backed by an award winning network of over 1,800 experienced travel professionals. They can access great rates on flights, accommodation, rail travel and more. If you need help with your business travel arrangements, please contact Katharine or James on 01202 802166. @DorsetChamber

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DORSET BUSINESS FOCUS / NEWS

Maidmans director Steve Webber takes the chair As he takes on the role of Commercial Moving Group Chairman, the Director of Maidmans Moving & Storage, Steve Webber explains the benefits of using a British Association of Removers, Commercial Moving Group (CMG) Member. When an organisation decides to change its current work-space, be it a complete relocation or a move within the existing building, it can be a time of excitement or dread, depending on the role of the employee. If you are tasked with managing the relocation whether it’s the first time or you are a seasoned facilities manager, any of our 50+ CMG Members can help you not just avoid costly mistakes, but also share the weight of responsibility for the project. In choosing a CMG Member for your commercial relocation you can have complete confidence not just in your decision, but also in their ability to deliver what is agreed, and often more besides. All CMG Members have the necessary experience and expertise to carry out Commercial

Relocation of any size and of any duration. The CMG understands that many businesses are now seeking an ‘ultimate mover’ for their projects and this is the standard that any CMG member provides. We are a customer-focused group who are committed to a high quality of service, which is shown in every member holding the Commercial Moving Standard BS 8522:2009 For more information on Office or Factory Moves, Project & Move Management, Space Planning, Filing Audits. Filing Relocation, Furniture Audits, IT Relocation, Laboratory Moves, Library Relocation or Crate Hire & Control, contact steve.webber@maidmans.com or call 01202 069537

Hotel offers its guests an ethical way to wash Specialist solicitor for Trethowans Leading regional law firm, Trethowans, has appointed a new partner in the form of Guy Morgan. Guy has been acting for more than 20 years for a wide range of private and corporate clients from across the public and private sectors. He has earned a national reputation, in particular, for his expertise in property healthcare work - and was described in a recent edition of the independent trade directory, Legal 500, as ‘an outstanding lawyer’ with ‘extensive knowledge and understanding of the health sector and property law’. “Trethowans is a special law firm, and clients regularly praise the impressive quality of service.” said Guy. “I am delighted to be part of such a dynamic and motivated team, and I am keen for clients to experience what sets Trethowans apart from other law firms.” Chris Whiteley, Trethowans managing partner, added: “This is a significant appointment for Trethowans. We already enjoy an excellent reputation for the services we provide. I’m thrilled to report we will not be resting on our laurels but are continuing to build on our achievements. I would like to welcome Guy to the team and wish him a successful career with Trethowans.” To find out more about Trethowans visit www.trethowans.com more news online - www.dorsetchamber.co.uk/news

Bournemouth’s Marsham Court Hotel is partnering with ethical brand CLARITY & Co. to offer its guests soap produced by blind and disadvantaged workers. CLARITY & Co, one of the UK’s oldest social enterprises, was founded in 1854 and seeks to create meaningful employment for people with disabilities and long-term health conditions. Marsham Court provides CLARITY & Co’s newest soap brand BEC in its washrooms and its CLARITY Juniper & Seaweed range in all its bathrooms, along with stickers explaining how the enterprise is tackling disability under-employment in the UK. All Marsham Court guests will be offered the chance to use the products in return for a £1 charge on their bill, which will be reinvested back into the charity. The partnership has been formed by Marsham Court MD Rosie Radwell and CLARITY & Co’s Head of Sustainable Growth Camilla Marcus-Dew, who are cousins and both have relatives with disabilities. Rosie said: “We are committed to using as many locally sourced products and sustainable practices as we can, so being able to offer our guests ethically produced soaps which also benefit disadvantaged people had huge appeal for us. “On a personal note I have watched as my god-daughter has struggled to find work because of her cerebral palsy, so I am in awe of what CLARITY & Co. is working to achieve.” Camilla agreed: “It’s so incredibly rewarding to be able to partner with family at the Marsham Court and hopefully it’s one of many hotels that will choose to jump on board with this new offering. “Having relatives with a disability really brings home the importance of what we do in creating work for some of society’s most vulnerable.

“I want them to have real opportunities for employment as they grow older – employment which will afford them the same sense of fulfilment and independence that others enjoy.” The 95-room Marsham Court in Russell Cotes Road is also home to the innovative CHI (Classroom in the Heart of Industry) training school for young people with learning difficulties and hosted the first, national Say Yes to SEN conference to highlight the benefits of employing people with Special Educational Needs. CLARITY & Co. products including their luxury brand, The Soap C are used in the staff washrooms of Santander and PwC and Michelin star restaurants. The brands are now moving into retail and hotels. The Marsham Court is the first three-star hotel in the country to use the products and it is hoped other hospitality providers will follow suit.

June 2019 | Dorset Business Focus

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Affiliated Town Chambers Bournemouth Ferndown Chamber Of Commerce www.ferndownchamber.org.uk Chamber of Trade & Commerce www.bournemouthchamber.org.uk Bournemouth Chamber of Trade and Commerce have been busy with students at the Arts University Bournemouth completing their work on Social Media CSR videos, we have held a new CSR networking event and re-launched the Chamber Benevolent Fund.

Dorchester Chamber for Business www.dorchesterchamber.co.uk We play an active role helping to promote local business and enterprise, representing a wide range of businesses both large and small. Our priority is to help our members work together to boost trade. In addition, we are also working with community partners on our Retain & Retrain campaign to promote apprenticeships and similar initiatives to further enhance employability in Dorchester. It is this ethos, as well as community engagement, that sets the agenda for all of our activities.

Ferndown Chamber of Commerce works tirelessly to FERNDOWN make Ferndown a great place CHAMBER FOR BUSINESS to do business. We work with the Town Council and local organisations such as the Rotary Club to put on events in the town to bring the public and businesses closer together whilst promoting the town in a positive way.

Swanage & District Chamber of Trade www.swanagechamberoftrade.co.uk Swanage Chamber members are actively taking part in the Swanage Fish Festival on the 8th and 9th of June, local businesses give demonstrations situated next to the Pier on Prince Albert Gardens. Demos on both days. Promoting local businesses and crafts.

Shaftesbury Chamber of Commerce

www.shaftesburychamber.co.uk The Shaftesbury Chamber has around 100 members from its two business parks and independent High Street businesses. They hold monthly networking meetings and are very active in the development of the town’s economy. Unlike many other towns, Christmas lights and activities are entirely run and paid for by Chamber members.

Sherborne Chamber of Trade and Commerce

www.sherbornechamber.co.uk The Sherborne Chamber of Commerce exists to promote its members’ businesses and the wider business community. It has a membership in excess of 150. The Chamber is involved in just about every event that takes place in the town, supporting the Sherborne community, attracting media interest and creating a memorable experience for visitors to the town.

Weymouth & Portland Chamber of Commerce

www.wpchamber.co.uk What a coup for Weymouth & Portland. Chamber of Commerce President Craig Oakes got to join the panel for a discussion on Ecotourism and Regeneration at Weymouth’s Palm House. Another Panel member was Green Party MEP for South West, Molly Scott Cato.

Member To Member Chamber Offers

KFA Connect offer FREE solution to Make Tax Digital for VAT

Free Initial Consultation With Continuum Dorset Chamber Members can receive a Free initial consultation and £50.00 off their first advice fee with Continuum. As Independent Financial Advisers we have access to the whole of the market and place the relationship we have with you at the centre of what we do. We are here to help make your financial future real by looking to work in partnership with you to understand your financial goals and how these can best be achieved.

Contact name: Chris Miles (Dorset-based) Contact number: 07738 206 389 Contact e-mail: chris@mycontinuum.co.uk

15% Off New Rent-a-Car At Breeze Volkswagen To celebrate the arrival of Volkswagen Financial Services new Rent-a-Car provision at Breeze, we are delighted to offer Dorset Chamber members 15% off their first booking plus corporate rates available for local businesses. Rent-a-Car allows you to select, book and pay electronically ahead of collection at our Tower Park showroom, providing you with clear prices that include insurance and breakdown cover, making it a quick and simple process. Just visit Breeze Volkswagen, grab yourself a coffee and have our dedicated Rental Manager organise your vehicle for you.

Call Jasmine on 01202 713000 or book online at www.vwfsrentacar.co.uk quoting code OFFER15

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KFA Connect are offering Dorset Chamber members the opportunity to Make Tax Digital for VAT with ‘Magic Tax’. It is HMRC recognised, quick, easy and free to use. We just kindly ask that users who find the bridging software solution useful donate towards our £20,000 goal, to fund a Marie Curie Nurse for a whole year!

Please visit www.magictax.co.uk or 08001 670844 to find out more information. File your VAT Returns Digitally for FREE www.kfa.co.uk

50% Off Digital Discovery Discussion

Just Add Tech want to ensure that you get the most from your transition to the digital world whatever that may look like. To give you a helping hand we will take you through a digital discovery discussion encompassing a quick look at what business systems you are already using, a Skype or telephone call to get to the real crux of the business problems you face then a quick and dirty report of recommendations. Using just a couple of hours of your time and our expertise we will be able to point you in the right direction.

The Process: Research

Refine

Report

You provide us with a list or copies of invoices outlining the software products you are using so we can review them.

We’ll contact you to run through your software list and pain points with your current setup.

We will provide you with a report with recommendations on how you could get the most from your business systems.

For more information or to book go to www.justaddtech.co.uk/digital-discovery or call us on 01202 800629.

DORSET BUSINESS FOCUS / BUSINESS PARTNER NEWS

Greendale look back on a successful and fulfilling year

he past twelve months has seen Dorset Chartered Builders, Greendale Construction Limited, successfully complete a number of high profile and award-winning projects, including the Grade II listed Marine Villas at Swanage Pier, which has been restored to its former Georgian glory and now offers visitors a new exhibition space featuring an aquarium, heritage interpretation, historical photos, displays of objects found on wrecks in the bay, and an interactive, touch screen display. Greendale also created a new shop for visitors as well as the ‘1859 Pier Café and Bistro’ with a stunning glass extension with views across Swanage seafront. Although open to the public since the summer, the actor

Timothy West, CBE, cut the ribbon declaring Swanage Pier open at an official event just this month. Highcliffe Castle’s Penleaze Wing re-opened to the public in April this year after Greendale returned for phase 7 of an on-going restoration programme. The extensive works included opening up areas previously inaccessible due to fire damage over 50 years ago. Work has started on Lifeboat Quay Medical Centre, which will see Carlisle House Surgery, Lagland Road, Poole, relocated to a modern, fit-for-purpose location in the Lifeboat Quay building off Holes Bay Road, Poole. Always placing employee wellbeing first, the company implemented the ‘Midday Mile,’ whereby staff are encouraged to join

It’s been a fantastic 12 months for Greendale, and thanks to the hard

together for a lunchtime walk in order to promote positive physical and mental health. Fifteen members also attended a mental health awareness course, with five staff also completing a mental health first aid course, inline with the Company’s ongoing commitment to raising awareness of mental health in an industry where workers are three times more likely to commit suicide than the average UK male. Rob Hooker, director at Greendale Construction, commented:“It’s been a fantastic 12 months for Greendale, and thanks to the hard work from our dedicated teams, we’ve seen some stunning projects completed, exciting new projects started, raised funds for local charities, expanded the team with new staff members, and gained a few more national and regional awards, including the South West Built Environment Awards, BSG Awards, the Dorset Business Awards Developing Talent category, as well as maintaining our Gold Investors in People Award.”

work from our dedicated teams, we’ve seen some stunning projects completed The stunning view of Swanage seafront from inside the 1859 Pier Café and Bistro at Marine Villas.

June 2019 | Dorset Business Focus

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DORSET BUSINESS FOCUS / NEW MEMBERS

Dorset Chamber of Commerce & Industry welcomes

OUR NEW MEMBERS

Freight Expections Ltd Victory Court, 33-35 Boscombe Spa Road, Bournemouth, Dorset, BH05 1AS Contact: 07908 742958 www.freight-expectations.co.uk Dorset based Freight Forwarding Company, supported by a global network of partners, we confidently handle the transportation of UK and European cargo. We have now also obtained our own LWB vehicles to service the express needs of our Dorset clients.

Reed Specialist Recruitment

D&A Procurement Ltd

Heathside Travel Ltd

106 Old Christchurch Road, Bournemouth, Dorset, BH1 1LR Contact: 01202 585585 www.reedglobal.com As an established recruiter across Hampshire, Dorset and Wiltshire, REED Specialist Recruitment are experts in their field of qualified professionals and transactional roles in any office environment.

25B Ensbury Avenue, Bournemouth, Dorset, BH10 4HF Contact: 07956 311336 www.daprocurement.co.uk A family owned business offering free personal Energy Consultancy to companies, verifying, advising and managing their gas and electric contract renewals, giving them access to all commercial energy suppliers in the UK market, as well as offering Energy Certification and Environmental Consultancy through association with Tudor Edward.

Forest Edge, 1 Humber Road, Ferndown, Dorset, BH22 8XN Contact: 01202 892202 www.heathsidetravel.co.uk We have many years of experience in the transport industry. As a small company, we offer the personal touch providing affordable travel in our luxury coaches. We have a 19 seat mini coach, 35 seat coach and two 55 seat coaches.

Composite Profiles UK Limited Gallo-Cornish Financial Planning 50 - 50a Southbourne Grove, Bournemouth, Dorset, BH6 3RB Contact: 07793 555079 www.gallocornishfp.co.uk Chris Gallo-Cornish (Gallo-Cornish Financial Planning) – Wealth Manager. My expertise covers the broad spectrum of financial planning and will help you and your business. For more information contact me on (01202) 864515 or visit my website at www.gallocornishfp.co.uk Services and products: • Investment planning • Retirement planning • Protection

Unit 9, New Fields Business Park, Stinsford Road, Poole, Dorset BH17 0NF Contact: 01202 659237 www.compositeuk.com Born locally, matured nationally. Composite Profiles is respected throughout the UK for safe, quality installation of metal decking solutions on specialist and large-scale buildings across all sectors including Education, Military, Residential and Retail. Local flagship projects include RNLI, Captains Club, Poole Gateway, Madeira Rd Car Park, The Arts University, WDDC and Brewery Square.

Life Matters

Trinity HR Wilson House, Lorne Park Road, Bournemouth, Dorset, BH1 1JN Contact: 01202 798841 www.trinityhr.uk Trinity HR provides bespoke HR Consulting focusing on - Team Restructures, Disciplinary & Grievance, Leadership & Team behavioural workshops, Employee Engagement and Wellness strategies. From short term assignments to longer term projects, we provide flexible solutions for your needs.

Arena Business Centre, Holyrood Close, Poole, Dorset, BH17 7FJ Contact: 01202 025481 www.lifemattersfp.com Life Matters, a leading financial planning firm, turns traditional financial advice on its head. We work with successful business owners and professionals, to help them see what’s possible, empowering them to make great life changing decisions.

GH Property Management Ltd Dorset Sports Cars Ltd Logik Copying Systems Ltd 16 Nimrod Way, Ferndown Industrial Estate, Wimborne, Dorset, BH21 7SH Contact: 01202 873366 www.logiksystems.co.uk Established in 1994 we are the main Toshiba multifunctional printer dealer for the Dorset and Hampshire area. We supply multifunctional printing equipment, print management software, service and expertise that will enable your organisation to keep ahead of the curve cutting costs, improving workflow becoming greener. 30

June 2019 | Dorset Business Focus

Servana Managed Services Ltd Cinechrome Studios, 64-68 Calvin Rd, Bournemouth, Dorset, BH9 1LN Contact: 01202 026522 / 07900 910085 www.servanamanaged.com We help our customers deliver reliable and secure digital experiences through the internet and on mobile devices. We are a specialist managed service provider focused on scaling software development and delivery with best-in-class tools and consultancy services.

Three Cross Garage, 99 Ringwood Road, Three legged Cross, Wimborne, Dorset, BH21 6RD Contact: 01202 825911 www.dorsetsportscars.co.uk Dorset Sports Cars are an independent Jaguar, Porsche and Aston Martin specialist. Additionally, we are Dorset’s Subaru Main Dealer. Our well-equipped workshop and showroom is in Three Legged Cross between Verwood and West Moors, a short distance from Bournemouth and Poole, in the Dorset countryside.

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The Old Barn, Vicarage Farm Business Park, Winchester Road, Fair Oak, Eastleigh, Hampshire, SO50 7HD Contact: 03453 080988 www.gh-propertymanagement. co.uk We are a well-established and well recognised property management company along the South Coast and London, and are proud accredited members of ARMA. The team provide an exemplary block management service, and can offer bespoke packages to suit all requirements. @DorsetChamber

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June 2019 | Dorset Business Focus

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DORSET BUSINESS FOCUS / NEWS

Air services to Jersey take to the skies A new airlink between Bournemouth and Jersey celebrated its in inaugural flight today, part of Loganair’s summer 2019 schedule from the airport. The Scottish regional airline’s first ever operations from the South Coast airport, passengers travelled aboard a tartan branded 37-seat Embraer 135 Jet, arriving in Jersey only 45 minutes later. Passengers departing from Bournemouth were treated to Jersey ice cream courtesy of the airline, served from a specially branded Loganair ice-cream truck, and the aircraft was met with a water-cannon salute by the aircraft’s fire brigade as it touched down. Loganair is providing three services per week between southern England and the Channel Island – on Mondays, Fridays and Saturdays until October 4 – enabling holidaymakers to tailor breaks around a five-day, full week or long weekend trips. The airline is also commencing weekly Saturday flights to Guernsey on May 13 – the sunniest place in the British Isles. Popular with the leisure market, the once a week schedule is designed for seven-day breaks. All of Loganair’s fares include 20kg of complimentary luggage allowance, as well as

onboard refreshments and a 33% discount for children up to the age of 11 years old. Stephen Gill, Managing Director, Bournemouth Airport, said: “Loganair’s flights to the Channel Islands are excellent news for holidaymakers and businesses requiring the convenience of a customer-focused regional airport, saving them time and cost in travelling to alternative airports. Passengers and Loganair flight crews can look forward to a warm South Coast welcome here at Bournemouth Airport." Jonathan Hinkles, Loganair’s Managing Director, said: “It’s a privilege to officially start operations from Bournemouth Airport for the first time, connecting England’s South Coast region with the wonderful island of Jersey. Jersey is a perfect holiday destination and with the summer almost upon us, our schedule enables flexible breaks of different durations. It’s also great to see Captain Davies, a home-grown pilot, flying once again from Bournemouth Airport.” Paul Holley, Group Commercial Manager for Ports of Jersey said: “As one of our existing airline partners Loganair continues to invest in Jersey, and this summer we are pleased to welcome the Bournemouth route to the expanding Loganair

network at Jersey Airport. With a tiered choice of airfares and up to three flights a week, we anticipate a good response from both leisure and business passengers when making travel plans.” Spanning nine miles long by five miles wide, Jersey is an extremely popular holiday destination dotted with idyllic beaches, museums, military history and excellent food. It’s close proximity to France gifts the island a sunny microclimate which only increases its allure. Tickets for the route are currently on sale and can be purchased online at www.loganair.co.uk or by calling 0344 800 2855.

Bournemouth, Christchurch and Poole Cultural Enquiry event held at Dolphin Shopping Centre The Dolphin Shopping Centre in Poole hosted one of the Bournemouth, Christchurch and Poole (BCP) Cultural Enquiry events, which took place in the shopping centre’s Eco Hub on Wednesday May 1. The event focused on how to develop better connectivity across the cultural and creative sector within the BCP area and internationally. The event was part of BCP’s ongoing series of Cultural Enquiry events. Themes discussed at the Dolphin Shopping Centre event, included: • How to boost international profile in an increasingly connected world • How to connect larger cultural organisations with creative practitioners • How to increase networking opportunities within the BCP area whilst considering what a strong and culturally connected community looks like There were three key elements to the evening – which began with a talk by renowned European cultural expert, Carlos Martins, followed by short presentations from local creative businesses, practitioners and producers, followed by a Q&A discussion with the audience, moderated by Dick Penny, former CEO of Watershed in Bristol, and finished with networking. Findings from the session will be captured and shared on the BCP Cultural Enquiry website. The findings will help form part of the final vision and framework for culture that the enquiry will produce. John Grinnell, centre manager at the Dolphin Shopping Centre, commented: “We’re delighted to have hosted the BCP Cultural Enquiry event in our Eco Hub. We had a great turnout for the event, which gave attendees the opportunity to engage with a variety of stakeholders to be part of the vision for developing arts and culture across Bournemouth, Christchurch and Poole.” The BCP Cultural Enquiry is being run by the Tom Fleming Creative Consultancy, one of the UK’s leading international cultural, arts and creative economy consultancy and research agencies. Andrew Erskine, senior associate at Tom Fleming Creative Consultancy, commented: “The purpose of the enquiry and ongoing series of events is to build on the great assets that already exist across the BCP area and to further articulate the benefits that arts and culture bring to a community. “The creation of a new council creates with it a unique opportunity to develop the cultural agenda, giving the creative industries the potential to increase productivity and be a bigger driver of the economy. There is huge potential for the arts and culture event in the BCP area – the challenge is to realise it.” Follow the discussion on Twitter #culturalenquiry2019 or visit www. culturalenquiry.co.uk for further information. Organizer of #cultural enquiry2019 - Networking Workshop - Building connectivity more news online - www.dorsetchamber.co.uk/news

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DORSET BUSINESS FOCUS / NEWS

Strategic Solutions continues to support Dorset Deaf Children’s Society!

Mock trial supported by leading local law firm Humphries Kirk is supporting St. Peter’s School’s entry into the nationwide Bar Mock Trial competition. The mock trial competition involves over 2,000 students from nearly 200 schools across England, Wales, Scotland and Northern Ireland. This experience improves young people’s life skills, their understanding of the justice system and the legal system, as well as explaining how the law touches every aspect of their lives. Adam Scott, partner at Humphries Kirk in Bournemouth, commented: “We were so impressed by the work that the students had put together in their sponsorship proposal that we felt we had to get involved and support the initiative. It will be a fantastic experience for everyone involved, and we hope it helps to inspire the next generation of legal professionals.” The school will be preparing for its regional mock trial, which takes place in Southampton during November, and if successful they will go on to the National Final at the Old Bailey in London next spring. If the school is successful following the Nationals, they will be encouraged to learn American law ahead of the Empire Mock Trial international competition in New York, where they will be acting for the defence and prosecution on a much larger case. Luke Herford, teacher and Bar Mock coach at St. Peter’s School, added: “The Humphries Kirk sponsorship is greatly appreciated as it allows the students to focus on the trial cases and not think about how to fund the team expenditure. The sponsorship will also allow the students to bring enhanced professionalism to the trials via their court materials and attire.” Miah Herford, year 12 student (barrister and witness) at St. Peter’s School, added: “My personal confidence has skyrocketed. In addition, Bar Mock has developed my hard skills of public speaking, analysing evidence, writing and memorising trial questions and speeches. It has also improved my soft skills so I am more self-assured in class, and mingling with people.” Rob Griffith, barrister mentor for St Peter’s School, added: “The advocacy competencies I see displayed by each young student matches anything I have seen from law graduates training to be barristers. Their courtroom persona is remarkable.” 36

June 2019 | Dorset Business Focus

Dorset Based Finance firm Strategic Solutions are pledging their continued support for another year to the Dorset Deaf Children’s Society. Since supporting the charity in 2012, the company has donated a total of £7,120 to help this worthwhile cause. Jeff Steninger, Chairman of the Strategic Solutions Community Initiative said ‘we are proud to be attached to such a fantastic charity where all the trustees give up their time for free to help out. We believe that local businesses should be integral to the local communities they serve and with our Dorset based Head Office there was a natural link. We love the fact that every penny we give goes to making the lives of the children and families better.’ The Dorset Deaf Children’s Society is a registered charity that provides help and information for hearing impaired children and their families throughout the county of Dorset. It is run by a committee made up of parents and carers of hearing-impaired children. Shirley Sorbie, Founder of the charity explains “without donations from companies such as Strategic Solutions Financial Services we would be unable to provide this support. It means so much to us as we are only a small local charity run by

volunteers with limited funds and we are extremely grateful.” The Society provides grants and equipment to families with a hearing-impaired child, the Hearing Support Service, Audiology, schools and individuals. Every year the society presents the Jenny Barrett Deaf Child Achievement Award acknowledging the achievements made by hearing impaired children and young people. To find out more about Strategic Solutions and the great work they are doing in the community please contact www.ssfs.co.uk/contact

Boat Show has big eco ambitions Poole Harbour Boat Show (PHBS), in association with Sunseeker, has big eco ambitions for its upcoming annual boat show and is showing its commitment to marine conservation. Poole Harbour Boat Show Marketing Manager Tracy Payne advised, “We are eliminating our use of single-use plastics, wherever possible, and asking our exhibitors to do the same. We are providing them with our ‘top tips’ for being an eco-friendly exhibitor. We are encouraging visitors to the boat show to bring refillable water bottles and will provide details of all the refill stations to be found at the event in our show magazine. To continue with the reduction of single use plastic, Poole Quay Boat Haven will be providing refillable coffee cups to all of our exhibitors.” It’s not just the use of single use plastics that the Poole Harbour Boat Show are focusing on. Tracy continued, “We’ve hired in extra recycling collection points to make our visitors more aware of how they get rid of their rubbish. We are also delighted to have teamed up with ‘GoPladdle’ and to be collaborating with them for ‘The Big Harbour Clean Up’ which takes place from 18th – 19th May, in advance of the boat show in June.” Founders of GoPladdle Jake Sculthorp and Rosie Bailey commented, “GoPladdle was founded along the south coast of the UK, with a mission to unite communities and clean up our oceans and beaches, focusing not just on cleaning efforts but

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also prevention. Our team of volunteers will be driving the Big Harbour Clean Up in conjunction with the Poole Harbour Boat Show and ‘Surfers Against Sewage plastic free communities’. We would urge anyone who would like to get involved in The Big Harbour Clean Up to get in touch and register their interest on www.bigharbourcleanup. com We are keen to attract individual participants or groups. We will be allocating pick up points around Poole Harbour and facilitating and coordinating the clean-up. We are also particularly keen to attract clean up organisers. We’ve got public liability insurance and risk assessments to make it easy for organisers to come on board.” Continuing Jake added, “In recent years, awareness of plastic pollution has increased, but unfortunately, so has the scale of the problem. Of 13 billion plastic bottles used each year in the UK, only 7.7 billion (59%) are collected for recycling. This begs the question, where is the other 41% going?' Please do get in touch and help to make a real difference to your local environment.We’d love to hear from you.” https://www.facebook.com/ bigharbourcleanup/ Tracy concluded, “We will be displaying all the plastics that we find during the Big Harbour Clean Up at the boat show in order to create awareness and illustrate the problems we are facing with plastic pollution. We would like to encourage others to be more environmentally aware, even the small changes can make a difference when we work together.” The Poole Harbour Boat Show will open daily from 10am – 6pm, Friday 7th – Sunday 9th June. For further details visit: pooleharbourboatshow.co.uk. The Poole Harbour Boat Show is being supported by Sunseeker, Sibbett Gregory, Coleman Marine Insurance, Conker Spirit, Elite Signs, Greenslade Pleasure Boats, PKF Francis Clark, Lester Aldridge, British Marine Wessex, MS Amlin, WQI Marine, Brittany Ferries, Rockley Watersports, Jenkins Marine and media partners Bournemouth Daily Echo and Wave 105.

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DORSET BUSINESS FOCUS / NEWS

Discover true adventure in the Sahara Desert Join Diverse Abilities, Dorset’s disability charity, and take on an epic adventure trekking the Sahara Desert in February 2020. The five-day trek covers 100km passing through Morocco’s forbidding landscape punctuated by peaks, gorges, dunes and oases. At night, sleep under Africa’s star strewn skies and enjoy traditional

Berber hospitality. Laura Abbott, age 31, stepped out of her comfort zone and took part in this challenge last year. She said: “The trek was one of the hardest things I’ve ever done, physically and mentally, but I was with an amazing group of people and we helped each other through. It is incredible what you can achieve with

a bit of determination, perseverance and a great group of people supporting you along the way. “But the tough times were overcome by what can only be described as breath-taking. The landscape was stunning, the sunsets were spectacular and sky at night was also incredible as the stars were so clear and the Milky Way is visible. One of my favourite moments was when the group climbed a sand dune to watch the sunset – it was such a peaceful moment where we all just sat and watched the sunset, taking in the amazing views.” In the lead up to the trek, Laura built up her fitness and walked many miles in preparation. She was training twice a week with a personal trainer and attended various fitness classes to build up strength too. Laura found the terrain the hardest part of the challenge and said: “I pictured the desert to be just sand for miles, but we actually walked over a lot of rocky surfaces and you really had to concentrate so you didn’t slip. I also struggled with the height of some of the sand dunes – they are a lot higher than they look!” When Laura reached the finish line and said: “It felt incredible. Everyone made sure we got a big cheer and I was so proud of myself and all the other trekkers. The whole experience is something I will ever forget.” As part of the challenge, Laura arranged numerous innovative fundraising events and raised over £2,200 for Diverse Abilities, which made a huge difference to many of the people living with a disability that the charity supports across Dorset. Sue Reid, events manager at Diverse Abilities, said: “Taking place between 16- 23 February 2020, you’ll be in for a challenging, unforgiving, and life-changing experience by taking part in this epic adventure.” To find out more or take on this spectacular challenge, you can sign up now for the February 2020 group. Visit www.diverseabilities.org.uk/ events for more information or call 01202 718266.

Breeze VW secures national driving school deal Volkswagen has become the new sole supplier for Bill Plant Driving School, with the nationwide driver training firm now using the T-Roc and Golf models as its tuition vehicles in a Volkswagen-only fleet. Breeze Volkswagen’s corporate team, who cover the Dorset and Hampshire region, secured the national partnership with Bill Plant Motoring School. The relationship between Breeze Volkswagen and Bill Plant Driving School began in late 2017 with 200 Golfs delivered to instructors in early 2018, when more than 50 per cent of the driving school’s franchises chose to switch to the Volkswagen brand citing its whole life cost for the reason. Now, the success of that association sees Volkswagen become the sole supplier for the driving school’s fleet by the end of year. Deliveries of the T-Roc to the Bill Plant Driving School fleet commenced in March. Hundreds of cars have been delivered to Bill Plant Driving School instructors across the UK so far this year, with the potential for the school’s fleet to grow further still, as the business opens more franchises utilising Volkswagen Golf or T-Roc models as instructor vehicles. Where the Golf is used, it is the value-packed Match model that is specified – the equipment loaded Volkswagen comes with Discover satellite navigation as standard. This, in particular, is ideal for the new area of the driving test in which learners must navigate using an in-car satellite navigation. The T-Roc appears in the Bill Plant Driving 38

June 2019 | Dorset Business Focus

School fleet in SE specification. Its high seating position provides a good view of the road ahead while its comfort and convenience features, and the ergonomic layout of its interior, ensure a stress-free start for students learning with the Bill Plant Driving School. Martin Pye, Corporate Manager at Breeze Volkswagen said: “The Golf is Volkswagen’s most popular model, being the second best-selling car in the country, so it’s easy to see why learners can benefit from a Golf being their introduction to driving life. “The T-Roc SUV, with its numerous safety features, elevated seating position and compact size, has the ideal combination of qualities to make learners feel at ease when venturing out on the road. Volkswagen prides itself on the safety of its cars, so we’re delighted Bill Plant Driving School chose the Golf and T-Roc to create a whole new generation of Volkswagen fans.” Tom Hixon, Head of Instructor Support at Bill Plant Driving School commented: “We’ve received tremendously positive feedback from our driving instructors and pupils about the new Volkswagen Golf, and we also welcome the T-Roc to the Bill Plant Driving School fleet. /company/dorset-chamber/

“Every week hundreds of pupils will have their first experience of driving with Bill Plant Driving School inside either a Volkswagen Golf or T-Roc. This is a tremendous partnership for Bill Plant Driving School as we continue to grow our business in 2019.” Bill Plant Driving School also uses the Volkswagen tuition vehicles across its nationwide Driving Instructor Training Academy and Corporate Fleet Management. For more information on how Breeze Volkswagen could support you with your company vehicles, contact Martin Pye or Allen Moore on 01202 713000.

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DORSET BUSINESS FOCUS / NEWS

The tax man giveth to Dorset innovators Rob Sowden of Bournemouth-based consultancy Business Cash Enabler reports an increase in Dorset companies benefiting under the government’s Research & Development (R&D) Tax Credits scheme. “Many more Dorset-based businesses are now receiving an improved benefit under this generous scheme, designed to reward unique innovation activities in business. For many years the scheme has seemed too good to be true to many companies who have not applied for the credit or cashback, due to many myths and misinformation around the scheme. Many businesses have tried to

self-assess whether they qualify and have assumed they don’t, many have even been notified by their professional advisors that they aren't eligible, when in reality they are. One myth is that a business has to be profitable or has to be paying corporation tax to be eligible. Some find it hard to believe that they can receive an annual cash payment when they are loss-making and not tax-paying. Reality is, they may receive a higher cashback payment than profitable companies because the scheme is based on costs incurred, not revenue or profit. “This increase in government funding in the region fits well with Inform Direct’s recent report ‘Review of UK Company Formations’, that was referenced in the Bournemouth Echo earlier this year, stating that Dorset “continues to provide a supportive environment, both for new business ventures and existing enterprises”. This matches my experience over the past 5 years, that Dorset is a burgeoning environment for innovation, notably in the engineering, manufacturing and digital sectors.

Interestingly though, many businesses that are not in these classic innovation sectors are also benefiting from the government’s R&D cashback. “The government paid out £3.7bn in the last reported year, with an average SME claimant receiving £53k annual benefit across the UK. Many companies that have previously claimed have received really small amounts, £5k, £10k, £15k, when they may have been entitled to 2, 3 or 4 times that amount, often a healthy six-figure cashback. Under-claiming happens when the process is mistaken for an accountancy workstream, but it really requires a technical appraisal, combined with specialist knowledge of the legislation. Maximised claims are based on a technologist-led approach to ensure all eligible innovation activities are included in a claim and, importantly, that projects that aren't eligible haven't been included, resulting in potential HMRC clawback later on. It is possible to claim back any shortfall for the prior two accounting periods, which can bring in an unexpected cash injection to a business.” Business Cash Enabler provides a free service to businesses to check eligibility under the HMRC R&D tax credit scheme. www.businesscashenabler.co.uk

The hottest trends on insta right now Are you using Instagram to connect with your audience? If not, you definitely should be, says Gemma Wall from The Contemporary PA Dorset. In 2017 Instagram saw the fastest user growth rate in its history and instead of slowing down, it’s actually growing faster these days with over 1 billion monthly users. With Facebook being a platform that many turn to for news and to connect with family and friends, studies have shown that people are more interested in brands on Instagram and are seeking inspiration and new ideas. It’s easy to showcase a product or service in a way that doesn’t feel forced and creates positive feelings around the brand. With such a fast growing platform, new ways to engage and connect with users are being introduced all the time. Here’s the hottest trends on Instagram right now and how you should be using them. Grids and layouts There is more focus on how your insta account looks. No longer do you need to only think about how users and followers are seeing your post in their timelines, but you need to consider what users are seeing when they visit your profile for the first time. Many influencers and brands are putting emphasis on layouts and grids as part of their marketing strategy. So, what are the hottest layouts on Instagram? 1. Diagonal This shows feeds featuring images with similar visual aesthetics or object in diagonal lines. 2. Tiles For this, each square is a tile and the most popular layout is by sharing a photo then a quote followed by another photo and then another quote. It’s the easiest way to create consistency on your feed. 3. Rows The idea of this layout is to tell a story by creating a series of 3 posts. For example you may post and introduction of a product or service, followed by why people should buy it or a customer story followed by how a user can purchase it. more news online - www.dorsetchamber.co.uk/news

4. Line down the middle The purpose of this layout is to use posts with similar visuals as the middle post. Very pretty to look at, it guides your viewers as they scroll down your feed. 5. Split images This involves slicing one images into smaller photo tiles which can be posted one at a time to build suspense. This is great for new product releases or build up to an event. Stories Looking for a fun and creative way to engage with your audience? Look no further. Unlike regular Instagram posts, which are subject to the Instagram algorithm, Instagram currently won’t penalise you for posting too many Instagram stories. • Post images, videos and even go live. • Add hashtags to allow your story to show up in searches • Tag people and brands and add your location • Add GIFS, text and emojis • Engage with your audience by using polls and quizzes One of the most popular uses for stories is to create a series. Over the course of a day or a week you may want to focus on a certain topic, for example a certain product. Use imagery and videos of the product along with user and follower content. Be sure to save any topics under your highlights – create a highlight for each collection. Sounds like a lot of work? Thankfully there are lots of Apps and platforms which will make the job much easier. Here are some of our favourites. 1. Hootsuite Pre-schedule your content across several platforms and manage in once place. Use the free version for up to 3 platforms or upgrade to add more and unlock premium features.

2. Later.com We love this platform for all things Instagram. Not only can you pre-schedule you content for your feed but pre-schedule your stories with their paid for platform. Later.com even allows you to plan using grids. Our top tip for small businesses: If you’re just starting and have a very small budget for marketing, you can pre-schedule a month worth of content by pre-scheduling Facebook posts on the platform itself, a free Hootsuite account for LinkedIn and Twitter and Later.com for Instagram. 3. Planoly Plan your grid with this handy little App. Split images and use the App to post to Instagram in the right order. 4. Stories Edit by Planoly and Over Use these two Apps and their templates to create stories which are on-brand. In our next blog, we’re going to go even more in depth to Instagram stories and how to use them! For more information see www.thecontemporarypa.co.uk 39

DORSET BUSINESS FOCUS / DORSET GATEWAY

The Dorset Gateway is delighted to be supporting a new initiative from NatWest NatWest launches pre-accelerator programme for Dorset entrepreneurs

imed at entrepreneurs and early stage businesses, applicants are being invited to register for this fully-funded programme, in partnership with Bournemouth and Poole College, BCP Council, Dorset Council and Dorset Gateway – the county’s central repository for business support. The Pre-Accelerator programme, run by NatWest, has been designed to give up to 100 early-stage entrepreneurs the power to start, scale and succeed in a competitive and fast

moving business environment. Part of NatWest’s successful Entrepreneur Accelerator programme, this is a quick-fire, intensive eight-week online learning course blended with a series of business engagement and networking events. The programme will launch on 11 June with an exciting Ignition event hosted by Bournemouth and Poole College. Once applicants have registered, they will have access all of the digital modules in the programme that will help them identify customers, gather customer insights,

construct a value proposition statement and learn important skills to help them launch their business. Everything is fully-funded for those participating in the programme and participants do not need to bank with NatWest to take part. All that is asked in return is that they make the most of this opportunity to grow their business. Dorset entrepreneur Samantha Acton will also host a workshop at the college as part of the programme where she will share her insights into launching and running a successful business.

All events will take place at: Room 115 Bournemouth & Poole College, North Road, Poole, BH14 0LS: Ignition launch event:

11th June

10.00am - 14.00pm

Customer Discovery: 2nd July 12.00pm - 14.30pm (Sam Acton - Domestic Angels) Celebration event:

ast year more than 6,000 businesses throughout the UK took part in one of NatWest’s Entrepreneur Accelerator programmes, 47% of whom were women. In total these businesses have attracted more than £31m in investment and funding. Mairead Taylor, NatWest’s Director of Corporate and Commercial Banking in Dorset, said: “We’re delighted to be launching our hugely successful Pre-Accelerator Programme in Dorset. The level of success the programme has delivered in other 40

June 2019 | Dorset Business Focus

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parts of the UK has been unprecedented which is why it can have such a huge impact upon earlystage businesses in Dorset.” Lorna Carver, Director Dorset LEP said: “Dorset is home to a great number of innovative and talented entrepreneurs and businesses and we are keen to ensure that they are supported in their ambitions to grow and thrive. That is why Dorset LEP is delighted to be supporting the Nat West Pre-Accelerator programme via its Dorset Gateway support service along with a range of partners /company/dorset-chamber/

6.00pm - 18.00pm from across the business support landscape in the county.”

To apply visit: https://www.eventbrite.co.uk/e/natwestpre-accelerator-dorset-tickets-58096613535#tickets. For more information including a Pre-Accelerator Dorset FAQ’s document, please contact the Dorset Gateway: 01202 714 800, email: gateway@dcci.co.uk or visit the Dorset Chamber of Commerce and Industry’s website: www.dorsetchamber.co.uk/business-support/

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DORSET BUSINESS FOCUS / INTERNATIONAL TRADE

British exports hit a record high, according to new official data Fresh statistics from the ONS today show UK firms sold more overseas in the 2018/19 financial year than at any time since records began. Data released on the 10th May by the Office of National Statistics (ONS) shows the 2018/19 financial year was a record-breaking year for UK exports, as they reached £639.9 billion. Total exports grew at a rate of 3.0% and increased by £18.5 billion compared to the 2017/18 financial year. Despite the uncertain global economic outlook, UK exports have been growing for the past 36 consecutive months on an annual rolling basis, an indication of the unparalleled spirit and resilience of UK exporters up and down the country. In terms of services alone, the ONS figures show our dynamic services sector saw exports increase by 1.4% to £283.8 billion in the 2018/19 financial year. Separate data published by the Organisation for Economic Cooperation (OECD) showed between 2016 and 2018, UK total exports grew at 13.8%, faster than Germany (10.5%), France (10.1%) and Italy (11.4%). The OECD data also showed UK export growth was faster than the overall rate for the European Union (11.9%). Secretary of State for International Trade, Dr Liam Fox, said: “UK exports continue to grow and beat records across Europe, these new numbers published today highlight the quality and innovation of British goods and services and how much they are valued across the globe. “From exports of our Scotch Whisky to our world-class cars, consumers all over the world are demanding British goods at unprecedented levels. “My international economic department is confident British businesses will continue to excel as we leave the EU and will offer its full support to businesses with the same ambition. “Not only are UK exports booming, but foreign direct investment (FDI) into the UK is also at a record high. Data released by the OECD last week showed UK inwards investment stock in 2018 increased by 5% to £1,400 billion. “The figures confirm the UK as the leading destination for FDI in Europe, and the third most significant in the world.

Dorset Chamber Events And Training Diary Date

Event

Venue

Price (+VAT)

Exporters Forum

Dorset Chamber of Commerce & Industry

Free of charge

Export Documentation

Dorset Chamber of Commerce & Industry

Members £281.25, Non-Members £375.00

Using Documentary Letters of Credit, Drafts and Bills

Bulbury Woods Golf Club

Members £281.25, Non-Members £375.00

How to Complete Customs Declarations

Basepoint

Members £280.00, Non-Members £350.00

Understanding Tariffs

Dorset Chamber of Commerce & Industry

Members £281.25, Non-Members £375.00

An Introduction to Export Operations

Dorset Chamber of Commerce & Industry

£281.25, Non-Members £375.00

Preference and Non-Preferential Origin

Dorset Chamber of Commerce & Industry

Members £281.25, Non-Members £375.00

June

July

June 2019 | Dorset Business Focus

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@DorsetChamber

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DORSET BUSINESS FOCUS / NEWS

Hoburne named ‘one to watch’ in Sunday Times

Is a Bournemouth lowemission zone necessary? Paul Nash, Director & Co-Owner at Poole-based Creditplus, reports on the changes governments are implementing to mitigate the effects of air pollution. With pollution levels reaching critical levels across the globe, cities have put in place levies on highemission vehicles to tackle the largest contributor in poor air quality. On April 8th Transport for London (TfL) began their 24/7-enforced Ultra Low Emission Zone programme, which covers the same geographical area as the Central London Congestion Charge, charging £12.50 for vehicles up to 3.5 tonnes which exceed the emission threshold. Heavier vehicles, such as lorries, buses and coaches, will have to pay £100 daily to enter the ULEZ. For commuters driving to work five days a week in a vehicle which fails to meet ultra-low-emission standards, the combined cost of the Congestion and ULEZ charges is £24 per day, or £120 a week. A recent survey by insurer BikeSure, found that 25.6 per cent of car owners had already switched vehicles to comply with ULEZ regulations. The decision to spend the potentially £250 a month for ULEZ fees on a cleaner car has obviously been compelling and will continue to drive the trend of changing cars more regularly. We’ve found our customers at Creditplus are looking at low-emission cars as a credible choice. Across the UK, sales of Alternative Fuelled Vehicles (AFV) such as hybrid and electric vehicles, grew 26.3 per cent in January 2019 year-on-year. Businesses have had to question whether these additional tariffs are cost-effective, while others have already begun re-fleeting. In 2018, there was a 41 per cent increase in ultra-low-emission sales, including light and heavy good vehicles. Just under 25,000 of the vehicles registered in London alone during the last three months of 2018, in the run-up to ULEZ being introduced, were low-emissionvehicles. With a significantly steeper charge of £100 for larger vehicles, it’s no surprise that businesses are keen to make use of AFV in their fleets, but as Jon Lawes, Managing Director of Hitachi Capital Vehicle Solutions, remarked “We’ve seen a 200 per cent increase in our compressed natural gas HGV fleet in the last 12 months which is hugely encouraging. However, the migration will take time and considered investment, so it will be a gradual evolution of HGV fleets.” 44

June 2019 | Dorset Business Focus

In Bournemouth Borough Council’s 2018 Air Quality report, it was reported that only one location failed to meet nationwide objectives: Christchurch Road. The introduction of car clubs, transport hub improvements and a regional transport strategy is credited with improving air quality through the conurbation. Within the coming year, the new BCP Council are expected to implement additional EV charging points – of which there are currently 5 – as well as continue cycle and walking incentives. Meanwhile in Norway, a globally-recognised endorser of citizen wellbeing, a removal of on-street parking spaces throughout Oslo has led to an almost immediate reduction of cars. Replacing tarmac with bike lanes, parks, benches and open space, the ambition was to reduce air pollution and congestion, and there has also been an uptick in the quality of life. In Milan, January 21st saw a ban on all Euro 3 diesel vehicles during weekdays, with the restrictions encompassing vehicles up to Euro 5 by 2025. Rome, Madrid, Paris and Copenhagen are all following suit. However, the overwhelming majority of highpolluting cities are in Asia, with 6 of the top-10 in India alone. With a growing population of 1.3 billion, the effects of a booming economy at the turn of the century can be felt across its sprawling metropolis causing widespread health issues. For instance, the ubiquitous rickshaw, which is powered by a mix of kerosene and petrol, emits an alarming amount of carbon monoxide. In a bid to combat the extreme health risk, various mobility providers and automakers have begun to provide electric alternatives. In January 2019, a startup in Delhi launched a fleet of 70 all-electric taxis, with plans to expand to 400 cars by Q2. In addition to reducing air pollution, the Indian government is also looking to reduce dependency on crude oil imports from the Middle East, which for 2014-15 cost $112 billion. At Creditplus, we’ve seen that regulation to reduce pollution and promote Clean Air is undeniably sweeping many parts of UK, as well as the world. Change will invariably be introduced in cities and larger conurbations first, but Clean Air Zones (CAZ) will become a part of day-to-day life for suburban and rural areas too. /company/dorset-chamber/

Burry & Knight, part of The Hoburne Group, has been recognised in the internationally renowned Sunday Times Profit Track 100 Ones to Watch listings – one of only ten companies in the UK this year to receive the designation. The family-owned company, which is based in Christchurch in Dorset, handles the property development and leisure operations of The Hoburne Group and was awarded the accolade due to its exceptional financial performance, generating almost 50 per cent growth in profits over the last four years. The Hoburne Group was established in 1912 by John Burry, and is best-known for its network of family-friendly holiday parks across the south and the south west of England, with a recent acquisition in Cornwall, Hoburne St Mabyn, continuing to grow and strengthen the brand – the first new Hoburne holiday park in 32 years. Philippa Goodwin, Finance Director at Hoburne, said: “It is a huge accolade for a Hoburne group company to be named one of the Sunday Times Profit Track 100 Ones to Watch. We believe our success can be attributed to our exceptional customer service and the quality of our parks, developing a superb reputation and a loyal customer base over many years. “The Hoburne business is built upon delivering outstanding family holiday and ownership accommodation, residential and commercial properties, as well as managing three successful golf clubs, set in the most picturesque of British landscapes.” The Sunday Times Profit Track 100 Ones to Watch list is now in its 14th year, which seeks to identify firms across Britain with excellent profit growth. Dozens of entrants were visited by the judging panel, with the final ten chosen on the strength of their management, ability to overcome challenges, business innovation, past growth and future prospects. In addition to the recent St Mabyn acquisition, Hoburne has embarked on a multi-million pound programme of investment, including a 78 pitch development at Hoburne Naish in Hampshire, 34 new pitches at Dorset’s Hoburne Park, and an additional 28 pitches at Hoburne Park Devon Bay in Torbay. Philippa added: “We believe that the secret of excelling in the competitive UK holiday market is to never rest on one’s laurels. We are constantly reviewing our facilities to ensure we uphold the standards our customers deserve, investing in renovations and refurbishments on an ongoing basis. “Hoburne Development, the property development side of the business, has also gone from strength-to-strength and has contributed to the success we’ve seen, and growth in profits. The Hoburne Group is always on the market for new acquisitions and is open to new opportunities to help grow our portfolio, this includes holiday parks.”

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@DorsetChamber

DORSET BUSINESS FOCUS / NEWS

Want to save your high street business? Then get online… There’s been plenty of talk about the demise of the High Street and how online shopping has wrought ruin on retailers. It’s something we touched upon in our blog last month while pointing out that value for money often lies in the real rather than the virtual world. The Value of the High Street High streets can offer better value for money and better service than the web: After all, talking to a human is always going to be better than talking to a machine pretending to be a human. That said there’s no denying the pain many shop owners are going through at the moment. Back in January the Guardian published research that showed that 1 in 12 shops have closed in the last 5 years and that in some towns the decline is a high as 1 in 5. Such statistics make for depressing reading, but we believe – no, we know – there is a way to not only arrest this decline, but to actually reverse it. It’s called omnichannel retailing and using our own business, Coversure Insurance Services Poole, as an example, we’ll share some ways in which you can make your retail business buzz by embracing the ways of the online enemy… What is Omnichannel Retailing? Simply put, omnichannel retailing is the method of using all available routes to market so your customers can shop with you in a way that suits them. When the model emerged in the late 1990s it was known as ‘clicks and mortar’ retailing as it worked around a website and a physical presence. These days the range of channels has evolved and encompasses shop, site, mobile and even social media in a growing phenomenon called social shopping or s-commerce. Omnichannel retailing has become the model for many big retailers – one thinks of Waitrose, Argos and Next – and it gives customers the chance to browse and buy online or collect in store. This level of choice is one of the keys to its success. A recent Google report listed three main reasons as to why a browser becomes a customer. These are: 1. Because someone has what they want at a price they like 2. Because they offer value for money 3. Because they make it easy Point 3 is what omnichannel retail is really all about – that it makes it easy. If you want to people to buy your goods or come into your store you have to make it as easy as possible. Is Omnichannel Retailing for Small Businesses? The examples given above are all multi-millionpound organisations with the expertise and budgets to make this omnichannel approach work. But can it work for a small independent retailer? The answer to that is an emphatic ‘yes’. Let’s take our business, Coversure Insurance Services Poole, as an example. So, we sell insurance. Our customers are mainly businesses – tradesman, taxi drivers, fleet owners and the like plus property owners, especially more news online - www.dorsetchamber.co.uk/news

landlords. Three things unite our customers in terms of their needs from us: 1. They want to save as much as they can on their cover 2. They want the right protection 3. They want to spend the minimum amount of time getting it In other words, we fit Google’s model to a T. To facilitate this, we have a mobile-friendly website, we engage with our customers on social media by sharing information that will help them get the cover they need for less, and we run the office at 96 Ashley Road. In doing so we give our prospects and customers as many ways to deal with us as we can. It’s a service-driven offering that has meant that since we opened in 2015, we have grown from a team of 1 to a team of 6 and have enjoyed fantastic growth – something that is rare in the insurance broking world these days. Choose the Scale of Your Offering What we don’t do is give people the chance to buy online – they have to contact us and talk to us. To many omnichannel retailers this looks like a fresh form of madness: E-commerce is at the heart of omnichannel. In our case, however, people like to have advice before they buy – something that is central to the whole point of retailing and which is, we believe, the thing that will save the high street; service. Our omnichannel efforts then are tailored to driving footfall and calls. Through taking simple steps, by using all available channels, our expertise and the passion we have for what we do, we are growing our business in a cost-effective manner for the long-term. So How can You go Omnichannel? Your approach will depend on your business and its aims. As I’ve said, we don’t have a buy online facility for good business reasons, but that’s not to say that having an e-commerce function isn’t a great idea. To give you some help though, here are our top five tips for small business retail omnichannel operations:

1. Get online – everyone expects shops to have an online presence these days. If you doubt that just bear this in mind: 98% of all purchases now start with an online search. Shoppers will do their research online, viewing product reviews and talking to friends on social media about what they think before heading off to find where they can buy it. If you aren’t online you’ll miss this crucial first step in the purchase process. Getting online doesn’t have to be costly. You can use an eBay or Amazon store, but if you want to drive real footfall and brand awareness get yourself a decent website. With tools such as WordPress a basic site can be easy to create and don’t need to cost a fortune. 2. Be found – the web is a big place these days. When our marketing consultant began working online back in 1999 there were around 150,000 sites. Today that number has jumped to over 1,640,000,000. Being found has got a lot harder, but it’s far from impossible. The keys to it are: • Fill your pages with engaging content – talk about yourself, your passion and your product and give browsers a reason to engage with you so they are more likely to buy online or come in and see you • Make it look lovely and easy to use – the days of browsers putting up with hard to use sites are over so keep it simple • Connect it to other sites – link it into your social media profiles, local business directories and ask other website owners for links to you 3. Be mobile-friendly – most sites these days are built using what is known as the ‘mobile-first’ approach. This simply means they work best on mobile, the dominant device for web browsing and Google’s preferred way of doing things. This is important for most businesses but for high street retailers it's vital. According to Search Engine Land, 82% of shoppers undertake ‘near to me’ searches on their phone. They are looking to shop locally: make sure they can find you easily. 4. Use free tools – while billions are poured into online advertising each year, there are still plenty of free tools out there that can help you attract custom. Local business directory listings on sites such as Yelp, Cylex and Bing Business can all be of use. We find we get a lot of traffic and calls thanks to our Google Business Page. This is also free to set up and if you post regularly as we do, then Google will take note and will boost your search rankings locally. 5. Offer a flexible, attractive service in all channels – this is what it all boils down to. To make omnichannel fly you need to offer added value through each channel. This could be click and collect convenience, the offer of free advice and a cuppa if you come in to the shop or free delivery if you buy online (shoppers HATE paying for delivery). Whatever it is, just make using your business easy and painless. The Future of the High Street: Two Worlds Collide The trend towards omnichannel retailing has long since passed the point of no return. With 5G connectivity around the corner and the Internet of Things (the Internet of Everything?!) becoming a reality, the distinction between on and offline is only going to become narrower and more blurred. Pure online retailers will have advantages in some respects – costs tend to be lower (though the whole business rates thing looks set to change), they can stock virtually anything virtually and they are open 24-7. But let’s not forget that real world retailers hold aces too. Personal service, advice, the ability to see goods at first hand and immediacy of purchases are not be taken lightly. Put the two together and the future for the high street could yet be bright. For more information please contact 01202 801782/ www.coversure.co.uk/poole/ 45

DORSET BUSINESS FOCUS / NEWS

Pension property expert joins Steele Raymond LLP Charity thanks law firm for 'invaluable support' A charity which provides health, wellbeing and drug prevention education to thousands of school children across the region has publicly thanked a Dorset law firm for its support. Life Education Wessex works with children aged three to eleven, parents and teachers to improve the health and wellbeing of the young as well as helping then to avoid risky behaviours that may damage their health and their futures. The charity, which is familiar to many children for its popular giraffe mascot called ‘Harrold’, uses a unique mobile classroom, known as the ‘Life Bus’, where highly skilled educators deliver ageappropriate lessons to classes. Ellis Jones Solicitors has now renewed its sponsorship of the Life Education Wessex school certificates for another year. The certificates are printed and circulated throughout Life Education’s coverage area with the vast majority in Dorset where the charity visits 30,000 children a year. They are presented to children who have successfully completed the Life Education programme, starting in reception and going through to year 6. Ellis Jones also sponsored this year’s Big Quiz at AFC Bournemouth’s Vitality Stadium which raised more than £10,600 for Life Education. Coincidentally the law firm also won the quiz which attracted 32 teams. Lorraine Hewitt, Life Education’s Fundraising Manager, said Ellis Jones’ support was “hugely appreciated.” She added: “The backing we receive from Ellis Jones, and other sponsors, is invaluable and we can’t thank them enough.” Nigel Smith, Ellis Jones’ Managing Partner, said: “Life Education Wessex provides very important drug prevention and health education to young people in the local area. "Children today are under ever-increasing pressure and temptation to engage in behaviour that damages their health and their futures and this is why Life Education’s work is so important. We are very happy to support them in helping these children to lead healthy and happy lives." Ellis Jones has more than 160 staff including 14 partners. It has six offices across the south coast in Bournemouth, Canford Cliffs (Poole), Christchurch, Ringwood, Swanage and Wimborne - as well as London - and offers a wide range of services to individuals and businesses. www.ellisjones.co.uk 46

June 2019 | Dorset Business Focus

Commercial property solicitor Caroline Probert joins the Top-Tier Commercial Property Team as Partner, bringing with her 15 years’ experience in the acquisition, sale, mortgaging and letting of commercial properties for SIPP and SSAS pension schemes. Caroline’s arrival brings the number of Partners in the Commercial Property Team at Steele Raymond to six and the 15th Partner across the firm. Caroline, who was previously head of a regional law firm’s commercial property team in Salisbury, has significant expertise on all property transactions for SIPP and SSAS pension schemes including sales, purchases, in specie transfers and complex cases with shared ownership. Caroline also has very considerable experience advising on industrial, leisure and development property and dealing with enfranchisement matters. Commenting on her appointment, Caroline said: "Steele Raymond has a stellar reputation that is admired by clients and professionals within the legal sector and I am very excited to have joined such a strong commercial property team. The tremendous growth that Steele Raymond has achieved over the last five years, coupled with a first-class reputation for providing clients with a highquality commercial property service, is something that doesn’t go unnoticed. For me this is a true reflection of the exciting vision we are undertaking here at Steele

Raymond and why so many top professionals are joining the firm.” Chris Twaits, Partner and Head of the Commercial Property Team, said: "We are delighted to welcome to the team someone with Caroline’s outstanding national reputation in the very specialist area of pension property investment. Caroline’s expertise adds further depth and experience to the pension property investment advice already provided by Johanna Hammersley, Jennifer Rogerson and me. We see pension property investment work as a key growth area for the team moving forward. Caroline’s appointment is the third senior appointment to the commercial property team since January. These key appointments are part of our strategy to further reinforce our current position as one of the premier commercial property teams on the South Coast."

Free solution for HMRC’s Making Tax Digital Businesses, from sole trader to corporate giants, who are VAT registered are now becoming more aware of the HMRC’s new Making Tax Digital scheme. Whilst businesses, for many years, have been used to logging in to the HMRC’s own website to submit the figures to complete their tax return, the HMRC now expects the information to be supplied through accounting software or bridging software. Ringwood based KFA Connect Ltd, an IT Software Solutions company, has created the HMRC recognised bridging software, Magic Tax, to provide a free-to-use solution for businesses who either do not use an IT accounting system or their existing IT solution is not MTD compliant, as Richard Austin, the New Business Director explains. “I felt that it was wrong that Making Tax Digital has come to market so quickly and that as a result, many businesses are just not prepared to submit their VAT using an accounting solution. Our solution is completely free of charge to use and we hope, that when people find it userfriendly, will voluntarily make a donation to Marie Curie via our JustGiving link, as a gesture of their appreciation. It is our way of giving some goodwill from our own success back into the community.” Magic Tax will not retain any of the spreadsheet figures and will not need to process payments to HMRC, so there can be no leak of information or security issues. The emphasis of keeping Magic Tax simple meant that KFA Connect’s team have included a link to the HMRC’s Making Tax Digital registration /company/dorset-chamber/

page and they have even supplied downloadable spreadsheets that will help first-time users to adopt as templates. “Anyone can use Magic Tax, so we are hoping that those who do not have an accounting solution in place already will make use of the system and that accountants will also use Magic Tax to provide the service to their own clients,” said Richard Austin. KFA Connect estimate that they could have produced an official bridging software for the HMRC as a commercial project for a one-off cost of £55,000. For information visit www.magictax.co.uk/ www.kfa.co.uk

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Richard Austin with the Magic Tax welcome screen. @DorsetChamber

DORSET BUSINESS FOCUS / NEWS

Redheat off to Arctic circle in converted lifeboat

his specialist ultrathin heating solution, Redheat, supplied by Dorset Chamber member Daylight Energy, has been successfully installed in a converted ferry lifeboat which has now begun it’s 3,500km expedition to Tromsø, Norway, in the arctic circle. The bright yellow lifeboat, named Stødig, was previously a 100-person lifeboat for CalMac Ferries in Scotland. The lifeboat has been carefully converted over the last 12+ months into a “utilitarian expedition vessel” to carry Architects, renovators & owners Guylee Simmonds and David Schnabel on the adventure of a lifetime to Tromsø, Norway, 217 miles north of the Arctic Circle. Guylee, David and dog Shackleton departed their moorings in Newhaven on Monday 20th May, expecting to arrive in roughly 5 months’ time. Guylee and David have outlined the 3,500km route they are planning to take. “From Newhaven, Stødig will cross the Channel and then skirt the Dutch coast, passing through the Kiel canal into the Baltic. Travelling up the Danish then Swedish coast

past Copenhagen and Göteborg, they willthen cross the Skagerrak, south of the lower tip of Norway and on up to Bergen. The lifeboat will then follow the route of the famous Hurtigruten ferry, passing up the fjords for over 1500 kilometres to Tromsø.” They then plan to spend the arctic winter exploring the area around Tromsø. Guylee and David heard about Redheat while researching renewable and low energy solutions for the lifeboat and were put in touch with the team at Daylight Energy. The Redheat infrared heating film was a perfect solution for the lifeboat; it’s unique flexibility and 0.5mm thinness meant that it could be fitted on the curved internal walls of the lifeboat, underneath the hardwood ply lining. As energy availability is limited on the lifeboat, it was important for the heating solution to also be as low energy as possible, but to still be effective in Arctic winter temperatures! The converted lifeboat also features solar and wind power, a composting toilet and plenty of space for equipment and guests within the two forward cabins and kitchen & dining area.

Daylight Energy Managing Director David Humphriss commented “We are excited to be able to support such a unique project with Redheat; it’s such a great application for this low energy heating product. Guylee and David have done an amazing job with converting the lifeboat and I was lucky enough to see it before it’s departure this week. We wish them all the best (even though we’re rather jealous of their adventures!) and will be avidly following their progress online.” To find out more about Redheat, please visit www.redheatsolutions.com or call 01202 800135.

Entrepreneurs discuss innovative ideas at Saffery Champness dinner

affery Champness Chartered Accountants hosted their 3rd annual entrepreneurs’ dinner which took place at the Chewton Glen Hotel. They invited a group of eminent, ambitious and talented entrepreneurial clients to join them to discuss and debate the results of the newly published Saffery Champness Entrepreneurial Global Survey. Survey results showed that UK entrepreneurs are more confident than those in other countries in achieving their business objectives over the next 12 months, despite the economic uncertainties created by Brexit. 59% of UK business owners were reported as being ‘quite confident’, compared to 47% in the rest of the world. As in previous years, the survey demonstrated that entrepreneurs are naturally optimistic and see opportunities, even in the most challenging of times. Local investor and Dorset Business Angel, Don McQueen ably chaired the debate and discussions at the Chewton Glen Hotel. Conversations flowed and opinions varied at times around the table. The group endorsed the survey results around business confidence and acknowledged that there are good opportunities for creating growth and success in the current climate but with a number of challenges and uncertainties to manage. It was acknowledged that there is a buoyancy in the market for an entrepreneur to exploit, so long as it matches their attitude to risk. Skills shortages was a common theme amongst the group, as well as achieving profit margins with pressure from national minimum wage increases. It was highlighted how cultural differences between a mixed work force of millennials and older employees can create management challenges to ensure that employee expectations are met and that employees are retained.

Taking a wider view with recruitment and staff retention

Recruitment is seeing businesses needing to take a much wider view and having to look much further afield to bridge the skills gap shortage, including more news online - www.dorsetchamber.co.uk/news

outside of the UK. This brings further challenges and uncertainty, particularly with Brexit looming.

LifeTime – An unlimited holiday policy

Business responses to challenges faced were varied and some surprising solutions were revealed. For example, Duncan McWilliam, founder and Director of Outpost VFX told the room that he places great value on employees feeling trusted and supported to manage their own time within an organisation. He commented, “The creative sector asks a lot of its employees and they should have the right to ask for flexibility and trust in return. At Outpost employees’ relationships with the company are based upon trust, respect and balance. To introduce an unlimited holiday policy, branded ‘LifeTime’ was a natural step to reflect this.” Duncan follows the mantra of “paying for your talent and not for your time”. He advised, “We introduced ‘LifeTime’ in January of 2019 and it has been extremely well received. I have also learnt along the way that our staff wish to belong within an organisation and that a business’s brand values are of great importance alongside salary when striving to inspire loyalty within the company. Notably, forward thinking companies such as Netflix, Linkedin and Virgin also offer unlimited holiday policies.”

9-day fortnights

This positive and flexible approach to staff was also mirrored by other guests in the room. One commented, “As a company we own various properties around the world and allow our staff to use these for free for their holidays. We are also looking at supporting our employees by potentially considering offering 9- day fortnights.” Suzi Owen, co- founder of Jimmy’s Iced Coffee talked about the challenge of post Brexit uncertainty around suppliers putting on prohibitive costs for delivery if products are manufactured outside of the UK. As a result they are exploring raising capital to invest and considering the feasibility of constructing their own UK manufacturing plant to facilitate their continued

growth. Andy Lennox, founder of the Koh Thai and Zim Braai restaurant chain advised, “The hospitality industry is as tough as it has ever been with consumers demanding cheaper prices and at the same time expecting better quality food and dining experiences. The pressures on the margins are being driven by the minimum wage increases and higher rates on small businesses. On the other side though the right concept with good controls has it all to play for” Saffery Partner Roger Wareham advised, “The evening was a great success, allowing a cross section of local entrepreneurs to discuss and share their recent successes, challenges and issues. Our guests found some reassurance that they are not alone with a number of issues which are providing the same challenge across all sectors. It was also extremely useful for us in providing an insight into the challenges being faced by our entrepreneurial clients and enabling us to design solutions in proactively supporting them.” Event host Don McQueen commented, “I thoroughly enjoyed the evening. It was an incredibly inspiring group of individuals from across a diverse mix of sectors but all facing similar issues and challenges. It was good discussing and disecting the results of the survey and listening to like minded individuals with a genuine passion for growing their businesses and achieving success.” Visit www.saffery.com for more information or see Twitter: @Safferys

DORSET BUSINESS FOCUS / NEWS

Investing in the country’s future Bournemouth University (BU) has announced a major £38m investment in state-of-the art facilities for the country’s future scientists, innovators, engineers and mathematicians. One of the region’s biggest contributors to the local economy*, BU is aiming to further strengthen its impact both locally and globally by developing a new academic building for STEM (science, technology, engineering and maths) research and teaching. This new building will be built alongside and complement the new Poole Gateway Building at Talbot Campus, which is near completion. The Poole Gateway Building features state-of-theart video studios, animation suites and sound production facilities. Before submitting its plans to Bournemouth, Christchurch and Poole (BCP) Council, BU has launched a four-week engagement period. A public exhibition giving more details about the plans will be held on 12 June at Talbot Campus. Vice Chancellor, Professor John Vinney, said: “Our aspiration is to be recognised world-wide as a leading university for inspiring learning, advancing knowledge and enriching society. “BU’s research shapes and changes the world, providing solutions to real-world problems – with 96% of BU research rated as internationally recognised or higher and 18% ranked as worldleading. “To ensure we continue to attract high calibre staff and students and deliver world class research for years to come, BU needs to invest in new facilities to remain competitive. “This is a major investment in STEM and will support the continued transformation of our estate, while enabling modest staff and student growth** at Talbot Campus.” BU will have invested around £350 million in its academic environment by 2025, with more than £200 million already committed to the development of its estates. Since 2015 BU has delivered five major new buildings: The Student Centre, BU International College, The Fusion Building, Poole Gateway

June 2019 | Dorset Business Focus

Building (due to open January 2020) and Bournemouth Gateway Building (due to open summer 2020). Infrastructure work to support the Poole Gateway Building also included a new link road off Boundary Roundabout and a new bus hub to reduce the number of buses on the busy Fern Barrow. This proposed new academic building for STEM will be of similar size and appearance to the Poole Gateway Building on Gillett Road, which is currently being developed and will support teaching and research for BU’s Faculty of Science and Technology. It will include specialist spaces such as computing and psychology laboratories and office accommodation, plus a lecture theatre, seminar rooms and flexible research facilities for use by all staff and students. Alongside these plans BU, which last month was ranked the 55th best university in the world by THE University Impact Rankings for sustainable measures, is refreshing its Travel Plan to further reduce the impact staff and students have on the local road network. Since its first Travel Plan was introduced in 2003 the number of BU staff travelling by car on their own has been reduced from 67% to 46% and for students 15% to 6%. UNIBUS journeys have also increased from 400,000 in 2012/13 to more than a million in 2017/18. BU is aiming, through its updated Travel Plan, to reduce staff parking by a further 10% and student parking by 44%. People can view BU’s proposals for its new academic building at a public exhibition on 12 June, 4-8pm, at Talbot House, Talbot Campus, Fern Barrow, Poole, BH12 5BB. More information is also available at www.bournemouth.ac.uk/campus-development

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Tops Day Nurseries expand again Tops Day Nurseries is delighted to announce the purchase of the First Steps nursery at the Roko Health Club and Football Training Ground in Copnor, Portsmouth. Cheryl Hadland, founder and MD of the group says, “We like the friendly and welcoming atmosphere in the nursery as it now, and are keen to enable Jenny to continue to lead and manage her team of 15 wonderful colleagues just as she for the last decade. Over the summer holidays a few changes are likely to be introduced, such as our easier to access tablet software so parents can see photos and videos and development observations on their children, which also avoids duplicating data giving the staff more time with the children, but beyond that it will depend on what the parents and staff would like and in line with the quality and sustainability ethos of the Tops family of day nurseries. We will endeavour to reduce any use of one-use plastic, and reducing waste in general, increasing plants inside and outside but also parents might like us to start Tops Forest School, yoga and cooking school, and we might give it a fresh coat of eco paint. We aim to change the name to Tops Copnor in September, together with the signs and uniform. Interestingly the colours (pink and lime green) are the same in both businesses and there is a strong focus on doing the best possible for the children also in both. The nursery and creche occupies the corner of the ground floor of Roko Health Club, although it is open to all, not just to club members. It has three distinct areas for babies, toddlers and pre-school; kitchen and sleep room. It also has a secure outside space that wraps around the nursery providing creative zones where the children love the exercise and explore, such as Bugton Hotel, the sandy beach, the mud kitchen and the climbing frame. Staff have discounted access to the Health Club and car parking and dropping children off and collecting is tremendously convenient for parents.” Tops Day Nurseries is a group of 30 day nurseries across the South coast of the UK, from West Sussex in the East to Plymouth in the West, but each nursery is unique even though they share policies and procedures, due to operating in different communities and with a diverse group of staff running each one. Quite a few are in hospitals, like Tops in the Queen Alexandra Hospital, some in business areas such as Tops Lakeside which is only a mile away, some are in converted pubs, one is MOD and this is the first one in a leisure club.

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DORSET BUSINESS FOCUS / NEWS

TDSi Launches updated version of GARDiS software Integrated security manufacturer TDSi is proud to announce the launch of the latest enhanced version of its new GARDiS software. GARDiS Version 1.1 provides extra functionality and support for installers and end users. Tina Baker, Software Development Manager at TDSi commented, “The latest version of the GARDiS software adds considerable additions to the platform. These include Multiple Access Levels per person, an Office Mode (featuring a Double Tap) and the facility to import people details and keys rapidly to facilitate onboarding of new authorised users.” The TDSi GARDiS Access Management Software was launched at the end of last year, before the demonstration of its new prototype GARDiS Controller in April. The GARDiS software and hardware range is designed to give powerful, yet highly user-friendly and fully-integrated security, utilising web-based software and integrated hardware. Further new functions of GARDiS Version 1.1 include ACU Holidays, which can be set against Door-Free access, Access Modes (Card Only/Card+PIN/PIN Only) and

Centenary celebration is huge success A steel firm looked to the future as it celebrated its past at a glittering 100th anniversary party in Christchurch. Directors of John Reid & Son Ltd (REIDsteel) held the centenary celebration for 300 members of staff, clients, suppliers and business associates. Guests came from across the UK and around the world for the extravaganza, including Belize, Ghana, India, the British Virgin Islands and Mauritius. The party at the exclusive Captain’s Club hotel included food, drinks, speeches, music, entertainment and a thrilling fireworks display. It was held to mark 100 years of REIDsteel designing, fabricating and erecting steel structures throughout the UK and across the world following the firm’s foundation by Col John Reid in France in 1919. Managing director Simon Boyd said: “One hundred years on, the company has a multimillion pound turnover, exported to more than 140 countries to date, won four Queen’s Awards for International Trade and has maintained its position as the go to company for the most cost effective, high quality structures. “While exporting remains an important factor for the future, we continue to develop our important UK market which has always been a mainstay of the business. “Our longevity and success has been down to skills and hard work of our people who have provided the best quality service with integrity over many years. “Our policy of placing innovation, customer care and staff involvement at the heart of everything we do will also be a key factor as we look forward to exciting relocation plans in the coming years. 50

June 2019 | Dorset Business Focus

“Our thanks goes out to everyone who has contributed to the company’s success, particularly our customers and suppliers without which we would not survive. “It is a mark of our care for our stakeholders to see clients and suppliers make exceptional efforts to make the party. “Some travelled halfway across the world to mark this achievement.” VIP guests at the party included Christchurch MP Sir Christopher Chope and Dorset Chamber chief executive Ian Girling. REIDsteel employs a core staff of 130 people plus numerous subcontractors. Exports make up

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specific doors within access levels. There are new screens for ease of use, including ‘Assign multiple access levels to doors’ and ‘Assign multiple people to access levels’. It is also now possible to assign multiple access levels per person and temporary access level assignment, for example allowing specific people to unlock the required doors for meetings and then reverting to controlled access when finished. The GARDiS Installer program is also included and ready to use when the system is activated to ensure security is up and running as soon as possible. Tina added, “The latest version of the GARDiS software shows the rapid pace of development and evolution that the whole range embodies. Flexibility and enhanced security are vital to combat the latest threats and ensure that end users feel safe and can continue to go about their daily business unhindered by the systems that protect them and delivering peace of mind. For more details on TDSi, its products and services, please visit the website: www.tdsi.co.uk or telephone: 01202 723535.

70 per cent of business. It contributes at least £6m per year to the local economy and is sponsor of the Dorset Chamber’s Young Chamber Programme and the Dorset Business Awards. The company is looking forward to major relocation plans in 2020 when it will move to a purpose built facility in the Christchurch area which will allow it to invest in cutting-edge technology, boost productivity and create more jobs. REIDsteel – which celebrates its centenary this year – specialises in providing entire steel frame and building envelope solutions all under one roof. Thanks to their in-house capabilities and expertise, they are regularly contracted to design, manufacture and supply complete steel structures including the cladding, glazing, louvres and staircases for projects anywhere in the UK, Europe and across the world. They include bridges, hospitals, sports stadia, disaster resilient buildings, defensive structures, churches, schools, industrial & commercial buildings, warehouses and advanced aircraft hangars. Visit www.reidsteel.com for more details.

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DORSET BUSINESS FOCUS / NEWS

Driven

- Lexus RC 300h F-Sport Steve Bulley Head of Business Engagement at Dorset Chamber and car fanatic.

exus can do no wrong. It’s a bold statement but in the latest Driver Power survey they came top and not for the first time. Owners love the dealers, the cars and the service. The premium brand owned by Toyota has a reputation for edgy design and were pioneers of hybrid technology, but sports cars? That’s not what most people would think of when they think Lexus. The RC looks stunning from all sides, its low slung stance exudes speed and style. In my time with the car it certainly gets noticed and several people asked me what it was. Owners are in an exclusive club, unlike German rivals the RC is a rare sight on our roads.

So far so good, but there is a surprise. Despite the looks and the cars hybrid unit matched to a 2.5 litre petrol engine the car is more a cruiser than a sports car. 0-60 takes 8.6 seconds which with 220bhp and a CVT auto box doesn’t feel rapid. However, the RC will deliver around 40mpg not bad for such a large car. In my time with the RC 300h I managed 40.7 mpg in mixed driving. For company car tax the emissions are good at 114g/km, the lowest in this class of vehicle. Inside you get everything you need including a ‘sport’ mode, all the switches and buttons feel premium quality. I found the infotainment system over complicated but I’m sure owners get used to it. Overall, it’s still

a relaxing place to be. To help the car stand out there are some aggressive colours available including new paint shades called Flare Yellow and Sky Blue. With prices around £43,000 for the RC 300h F-Sport this is a car that certainly has the looks to stand out. You’ll be able to sleep at night knowing you own a hybrid and know it will never go wrong. Just remember this is a stylish tourer and not a hard-core sports car despite the looks. For a test drive contact David Banks at Westover Group 07917 685924 or Adrian Chapman at Lexus Poole 01202 065458.

Dorset Chamber explores technology and innovation in June Following the success of our Meet The Chamber event focusing on virtual reality within business last month at Centre VR the virtual reality centre in Bournemouth, we are holding a series of four Technology and Innovation Forum events in partnership with TheNonExec, thenonexecutive.com. These quarterly forums will bring experts from a range of industries to discuss emerging technologies such as artificial Intelligence, blockchain and machine learning. These events are designed for people with an active interest within the manufacturing, technology and engineering sectors. The first forum will be held on 28th June 2019 at Centre VR, Bournemouth. The theme for this forum is aimed at companies wishing to explore the benefits of adopting connected devices and digitally enabled devices within production, factory and office environments. This forum presents a unique opportunity to meet with senior leaders within the local manufacturing and technology sector together with keynote speakers including global leaders Schneider Electric and RS Components. The morning will cover: • • •

Adopting connected devices & digitally enabled devices Industrial automation 4.0 technologies Case studies (how implementing emerging technologies have delivered sustainable competitive advantage)

These topics are very much at the forefront of the current technology revolution and is a great opportunity to come and meet and network with an audience of senior leaders and business owners. For more details and book now at www.dorsetchamber. co.uk/events This is a free event for Dorset Chamber members. more news online - www.dorsetchamber.co.uk/news

Lewis Green of Enhanced and Richard Gillespie of James Cowper Kreston

Mike Fisher of Buzz Networks Ltd and Mark Swire of Buzz Networks Ltd

Suzannah Kennedy of Dorset Gateway and Elise Davenport of Grapevine UK

NETWORKING LUNCH AT DUDSBURY GOLF CLUB Thursday 16th May 2019 Nicki Cluley of Intergage Ltd , Morgan Leadbitter of Nunet Ltd and Paul Haley of BNI Dorset Ltd

Mike Howell of IT Support Business Ltd and Jacqueline Entwistle of Real Recruitment Solutions

Malky Chaloner of Moore Blatch and Charlotte Cox of Custom World Dorset

Carolyn Dickinson of Homeline Mortgages Ltd and Bev Jesse of Teachers Building Society

June 2019 | Dorset Business Focus

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Paul White of TXI Telecoms and Renee Clarke of Work Well Hub

Tim Rainey of Homeline Mortgages Ltd and Steve Bulley of Dorset Chamber of Commerce & Industry

Andrew Garaway of Alternative Route Vehicle Leasing, Rob Sowden of Business Cash Enabler and Shaun Gomm of SG Financial Ltd

Simon Rigby of Action Coach and Tony Brown of Y-Not Finance

APRIL SIMPLY NETWORKING AT WESTOVER LEXUS Thursday 25th April 2019

Malcolm Scott Walby of Scott Walby LLP and Richard James of Acorn Recruitment

Alexandra Clapp of Lester Aldridge LLP and Julia Calleja of Livewell Dorset

Dan Baker of Morris Lane and Sue Miles of Julia’s House

Dorset Chamber Events And Training Diary Date

Event

Time

Venue

Price (+VAT)

Sponsor

June Simply Networking

8.00am - 9.30am

Bulbury Woods Hoburne

Free Members Event

Bulbury Woods bulbury-woods.co.uk

An Exclusive Taste of Mentoring in conjunction with DorMen

8:00am - 9:30am

The Village Hotel, Bournemouth

Free

DORMEN dormen.org.uk

Yoga with Dorset Chamber

8.00am - 10.00am

Bournemouth and Poole College

Members £10.00, Non-members £12.00

Dorset Chamber dorsetchamber.co.uk

Technology & Innovation Forum

9.00am - 11.00am

CentreVR Limited

Member Free, Non-member £25.00

The NonExec dormen.org.uk

Business Breakfast

8.00am - 10.00am

Dudsbury Golf Club

Member £16.00, Non-member £26.00

Dorset Chamber dorsetchamber.co.uk

Networking Lunch

12.00pm – 14.30pm

Hermitage Hotel

Member £26.00, Non-member £36.00

Dorset Chamber dorsetchamber.co.uk

August Simply Networking

8.00am - 9.30am

Westover Jaguar Land Rover

Free Members Event

Westover Jaguar

County Connections Networking Lunch With Hampshire Chamber

12.00pm - 14.20pm

Rhinefield House

Member £25.00, Non-member £34.00

Wessex Heartbeat heartbeat.co.uk

Bournemouth Air Festival Networking Lunch

14.00pm - 17.00pm

Hallmark Hotel, Bournemouth Carlton

Member £37.50, Non-member £45.00

Dorset Chamber dorsetchamber.co.uk

June

July

Aug westovergroup.co.uk/jaguar/

For all event sponsorship opportunities, please contact Vicki Hailes on 01202 714802.

Members Training Academy Date

Event / Contact

Time

Being a Mindful Manager Training - 07954 414222

13.30pm

Venue

Price (+VAT)

Website

June

more news online - www.dorsetchamber.co.uk/news

Livability

Member £85.00

www.workwellhub.com/events

DORSET BUSINESS FOCUS / WORKING TOGETHER FOR DORSET

June 2019 | Dorset Business Focus

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DORSET BUSINESS FOCUS / BUSINESS DIRECTORY

DORSET BUSINESS DIRECTORY Accountants & Tax Advisors

Audio Visual Equipment

Business Associations

Albert Goodman, Leanne House, 6 Avon Close, Weymouth, Dorset, DT4 9UX, 01305 722458, www.albertgoodman.co.uk

Quad Vision Ltd, Unit C17 Arena Business Centre, 9 Nimrod Way, Wimborne, Dorset, BH21 7WH, 01202 862325, www.quadvision. co.uk

Bournemouth Property Association, c/o Frettens LLP, The Saxon Centre, 11 Bargates, Christchurch, Dorset, BH23 1PZ, 01202 786151, www.bpa-online.co.uk Poole Business Improvement District (BID), Poole Bid Ltd, 3 Winchester Place, North Street, Poole, Dorset, BH15 1NX, 01202 308800, www.poolebid.com Wimborne BID, Allendale House, Hanham Road, Wimborne Minster, Dorset, BH21 1AS, 01202 888992, www.wimborne.info

Certius Professional Services Limited, Gild House, 70-74 Norwich Avenue West, Bournemouth, Dorset, BH2 6AW, 08006 890794, www.certius.co.uk

Aviation

Filer Knapper LLP, 10 Bridge Street, Christchurch, Dorset, BH23 1EF, 01202 483341, www.filerknapper.co.uk

Bournemouth Airport, Hurn, Christchurch, Dorset, BH23 6SE, 01202 364114, www. bournemouthairport.com

Frost and Company, Suite A, Paceycombe House, Paceycombe Way, Poundbury, Dorchester, Dorset, DT1 3WB, 01202 840225, www.frostandcompany.co.uk

Cobham plc, Brook Road, Wimborne, Dorset, BH21 2BJ, 01202 882020, www. cobham.com

Grant Sellers Chartered Accountants, Bank Court, Manor Road, Verwood, Dorset, BH31 6DY, 01202 824500, www.grantsellers. co.uk Hill Osborne, Tower House, Parkstone Road, Poole, Dorset, BH15 2JH, 01202 678555, www.hillosborne.com Hixsons Business Enablers, 24 Cecil Avenue, Bournemouth, Dorset, BH8 9EJ, 01202 520010, www.hixsons.co.uk Inspire Professional Services Limited, 37 Commercial Road, Poole, Dorset, BH14 0HU, 01202 717867, www.inspireaccountants. co.uk Mazars LLP, 5th Floor, Merck House, Seldown Lane, Poole, Dorset, BH15 1TW, 01202 680777, www.mazars.co.uk Morris Lane, 31-33 Commercial Road, Poole, Dorset, BH14 0HU, 01202 715950, www. morrislane.co.uk PKF Francis Clark, Towngate House, 2-8 Parkstone Road, Poole, Dorset, BH15 2PW, 01202 663600, www.francisclark.co.uk Saffery Champness LLP, Midland House, 2 Poole Road, Bournemouth, Dorset, BH2 5QY, 01202 204742, www.saffery.com Schofields Chartered Accountants, 6th Floor, Dean Park House, Dean Park Crescent, Bournemouth, Dorset, BH1 1HP, 01202 555785, www.schofieldsonline.co.uk Smith and Williamson Southampton, Cumberland House, 15-17 Cumberland Place, Southampton, Hampshire, SO15 2BG, 02380 827600, www.smithandwilliamson. com

DAeCO, Unit 9 Benridge Business Park, Holyrood Close, Poole, Dorset, BH17 7BD, 01202 880302, www.daeco.co.uk FGP Systems ltd, 20-22 Cumberland drive, Granby Ind est, Weymouth, Dorset, DT4 9TB, 01305 773638, www.fgpltd.co.uk Think Research, Suite 3 Branksome Park House, Branksome Business Park, Bourne Valley Road, Poole, Dorset, BH12 1ED, 01202 765654, www.think.aero

Banking HSBC, 2nd Floor, HSBC House, Mitchell Way, Southampton International Airport, Southampton, Hampshire, SO18 2XU, 07920 081917, www.banking.hsbc.co.uk J.P.Morgan, Chaseside, Bournemouth, Dorset, BH7 7DA, 01202 342000, www. jpmorgan.com NatWest Bank Plc, Ground Floor Link House, 25 West Street, Poole, Dorset, BH15 1LD, 01202 355831, www.natwest.com Santander Corporate Banking, Santander Corporate Centre, 43-45 Commercial Road, Bournemouth, Dorset, BH2 5RH, 05511 440251, www.santandercb.co.uk

Bars & Restaurants Brewhouse & Kitchen Micro Brewery and Pub, 152-154 Commercial Rd, Bournemouth, Dorset, BH2 5LU, 01202 055209, www. brewhouseandkitchen.com Mai Tai, 16-18 Bournemouth Road, Parkstone, Poole, Dorset, BH14 0ES, 01202 733881, www.maitaicocktailbar.com

Tragor Ltd, Isis Business Centre, Sovereign Business Park, 48 Willis Way, Poole, Dorset, BH15 3TB, 01202 680914, www.tragor.co.uk

Rick Stein, 10-14 Banks Road, Sandbanks, Poole, Dorset, BH13 7QB, 01202 283000, www.rickstein.com

Ward Goodman Chartered Accountants, 4 Cedar Park, Cobham Road, Ferndown Industrial Estate, Wimborne, Dorset, BH21 7SF, 01202 875900, www.wardgoodman. co.uk

The Cliff, 6 Ravine Road, Canford Cliffs, Poole, Dorset, BH13 7HX, 01202 492921, www.thecliffcanfordcliffs.co.uk

Architects ECA, Second Floor, 14 High Street , Poole, Dorset, BH15 1BP, 01202 675152, www.eca-p. com Lionel Gregory Architects Ltd, Unit J1 The Fulcrum Business Park, Wantage Way, Mannings Heath, Poole, Dorset, BH12 4NU, 01202 723157, www.lionelgregoryarchitects. co.uk QP Architecture, 25a High Street, Christchurch, Dorset, BH23 1AB, 01202 484642, www.qparchitecture.com Western Design Architects, 12 The Granary, Hinton Business Park, Tarrant Hinton, Blandford Forum, Dorset, DT11 8JF, 01258 830675, www. westerndesignarchitects.com

Artist Anne Evans - Artist, 175 Holdenhurst Road, Bournemouth, Dorset, BH8 8DQ, 07748 656093, www.annevans.co.uk

The West Hants Club, Roslin Road South, Bournemouth, Dorset, BH3 7EF, 01202 519455, www.westhants.co.uk Westbeach, 23 Hinton Road, Bournemouth, Dorset, BH1 2EF, 01202 587785, www.westbeach.co.uk

Bookkeeping and Payroll CrystalPoint Accountancy Ltd, 436-438 Ashley Road, Poole, Dorset, BH14 0AA, 01202 878688, www. crystalpointaccountancy.com Milburn Finance, 41A Coronation Avenue, , Bournemouth, Dorset, BH9 1TW, 01202 535399, www.milburnfinance.com Ookkee, Studio 5, 18 Mannings Heath Road, Poole, Dorset, BH12 4NQ, 01202 283214, www.ookkee.co.uk

Branding & Design Creative Coup, The Echo, 18 Albert Rd, Bournemouth, Dorset, BH1 1BZ, 02088 193553, www.creativecoup.co.uk

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Business Coaching/ Consultancy Action Coach, Tarrant Side, Tarrant Monkton, Dorset, DT11 8RX, 07590 673704, www. Actioncoach.co.uk/SimonRigby Amanda J Green Ltd, 7 Avenue Road, Walkford, Christchurch, Dorset, BH23 5QH, 07976 613553, www.ajgleadership.com AMS Ltd, Unit 6, St Stephens Court, 15-17 St Stephens Road, Bournemouth, Dorset, BH2 6LA, 01202 652070, www.ams-ltd.com Aspirin Business Solutions, 74 Fontmell Road, Broadstone, Dorset, BH18 8NP, 01202 801187, www.aspirinbusiness.com Bidbetter Ltd, 11 Woodside Road, Poole, Dorset, BH14 9JH, 07944 847014/01202 237506, www.bid-better.co.uk Boardroom Evolution Limited, Chamber House, Acorn Office Park, Ling Road, Tower Park, Poole, Dorset, BH12 4NZ, 07477 013299, www.boardroomevolution.com Brian G Ford FCA, 9 St Ives Park, Ashley Heath, Ringwood, Hampshire, BH24 2JX, 01425 472749 Business Coaching Dorset Ltd, 1a Spencer Road, Poole, Dorset, BH13 7ET, 07973 137470, www.jamesakinsmith.co.uk Business Doctors, 67 Porchester Road, Bournemouth, Dorset, BH8 8JX, 07469 937793, www.businessdoctors.co.uk/davidjeans Carlton Academy, Abchurch Chambers, 24st Peters Road, Bournemouth, Dorset, BH1 2LN, 01202 028014, www.carlton.academy DELTA Group, 106 Dunyeats Road, Broadstone, Dorset, BH18 8AN, 01202 690348, www.deltagroup.co.uk Dorset Business Mentoring, Arena Business Centre, Holyrood Close, Poole, Dorset, BH17 7JF, 01202 607530, www.dormen.org.uk Dorset Growth Hub, Arena Business centre, Holyrood Close, Poole, Dorset, BH17 7FJ, 07834 734410, www.dorsetgrowthhub.co.uk E-Tel Express (UK), Kingsland House, 514 Wimborne Road, Ferndown, Dorset, BH22 9NG, 01202 874156, www.e-telexpress.com Freight Expections Ltd, Victory Court, 33-35 Boscombe Spa Road, Bournemouth, Dorset, BH05 1AS, 07908 742958, www.freightexpectations.co.uk G W A, Hunters Moon, Warren Drive, Ringwood, Hampshire, BH24 2AS, 01425 489533 Gormley Green Group, C/O Dorset Chamber of Commerce, Acorn Office Park, Ling Road, Poole, Dorset, BH12 4NZ, 07912 652240, www.helengormley.co.uk HANTEC SYSTEMS LIMITED, Upper Market Street, Eastleigh, Hampshire, SO50 9FD, 023 8166 1995, www.hantec.co.uk Here to There - Business Coaching & Marketing Consultants, 32 Lonnen Road, Wimborne, Dorset, BH21 7AX, 07786 918192/ 07989 41705, www.heretothere.me.uk Icon Business Solutions, 17 Gladstone Road, Poole, Dorset, BH12 2LY, 07467 952352, www.iconbusinesssolutions.com

Intelligent Land, The Studio, Ferndown Forest Golf Club, Forest Links Road, Ferndown, Dorset, BH22 9PH, 01202 570471, www.intel-land.com J R L Coaching and Consulting, 29 Sandykeld, 26 Manor Rd, Bournemouth, Dorset, BH1 3EZ, 07795 202982, www. jrlcoaching.co.uk KIMCO, 6 Wimborne Road , Walford, Walford Bridge, Wimborne, Dorset, BH21 1NN, 01202 888549, www.kimcoafrica.com/en/ Leaf Consulting, Tenchleys Cottage, Hinton Martell, Wimborne, Dorset, BH21 7HD, 07960 653525, www.leafconsult.co.uk Mmm Thoughtful Business, 18 High West Street, Dorchester, Dorset, DT1 1VW, 07879 400072, www.mmmthoughtfulbusiness.com Pidela Consulting Ltd, 1 The Green, Tolpuddle, Dorchester, Dorset, DT2 7EX, 07866 360334, www.pidela.co.uk Pt Learning & Development, 133 Middlehill Road, Wimborne, Dorset, BH21 2HL, 01202 981293, www.ptlearning.co.uk Quay Development Coaching, 64 Tarn Drive, Creekmoor, Poole, Dorset, BH17 7DQ, 01202 690415, www.quaydevelopmentcoaching. com Raymond-Dance Business Solutions Limited, 57 Norton Rd, Bournemouth, Dorset, BH9 2PY, 07506 872231 Road To Results, C/O Dorset Chamber, Ling Road, Poole, Dorset, BH12 4NZ, 07730 620073, www.roadtoresults.com Sam Howell Consultancy Ltd, 307-315 Holdenhurst Rd, Bournemouth, Dorset, BH8 8BX, 01202 403955, www.sam-howell.co.uk Sheridan Lake Associates, 8 Inveravon, Mudeford, Christchurch, Dorset, BH23 3NU, 07831 310613, www.coachingmentoring.co.uk The Arts Development Company, The Little Keep, Barrack Road, Dorchester, Dorset, DT11SQ, 01305 224901, www. theartsdevelopmentcompany.org.uk Transitions Life Coaching, 38 Avon Castle Drive, Ringwood, Hampshire, BH24 2BB, 01425 472354, www.transitionslifecoaching. co.uk Wessex Ventures Limited, Penngrove House, 38 Dudbury Avenue, Ferndown, Dorset, BH22 8DU, 07768 703809, www. wessexventures.com

Business Recovery & Insolvency Leonard Curtis Business Solutions Group, Enterprise House, Ocean Village, Southampton, Hampshire, SO14 3XB, 02382 022900, www.lcbsg.co.uk TRI Group, Avalon, 26-32 Oxford Road, Bournemouth, Dorset, BH8 8EZ, 01202 983358/07947 276222

Business Support Delivery Partners YTKO, 63 Darracott Road, Southbourne, Bournemouth, Dorset, BH5 2AY, 07557 379609, www.getsetforgrowth.com/eastdorset

Business Support Services BBX UK, Unit 3 Churchill Court, 33 Palmerston Road, Bournemouth, Dorset, BH1 4HN, 03333 661020, www.bbxuk.com BNI Dorset Ltd, DHL Tradeteam Building, Nutsey Lane, Calmore Industrial Est, Totton, Hampshire, SO40 3NB, 07887 553242, www.bnidorset.co.uk Bournemouth Coastal Business Improvement District, 26 Ashley Road, Boscombe, Dorset, BH1 4LH, 07968 578074, www.coastalbid.co.uk Business Consultant CEO - Juliet Beardsley, 13 Kyrchil Way, Wimborne, Dorset, BH21 2RU, 07810 884203

DORSET BUSINESS FOCUS / BUSINESS DIRECTORY Contemporary PA, C/O Dorset Chamber, Ling Road, Poole, Dorset, BH12 4NZ, 01305 470021/07500 833602, www. thecontemporarypa.co.uk CSW Group Ltd, Poseidon House, Plymouth, Devon, PL4 O5J, 08009 755111, www. cswgroup.co.uk/skills-support Dorset Business Angels, 96 Castle Lane West, Bournemouth, Dorset, BH9 3JU, 01202 706975, www.dorsetbusinessangels.co.uk Echo-U South Limited, Telephone House, 18 Christchurch Road, Bournemouth, Dorset, BH1 3NE, 01202 355553, www.echo-u.co.uk Eskimo Epos, The Old Dairy, Parley Greenlane, Parley, Christchurch, Dorset, BH23 6BB, 01202 477111, www.eskimoepos. com Evolve, 37 Commercial Road, Poole, Dorset, BH14 0HU, 07737 325514, evolvemembers. com Flavourfy Digital, 48 Wareham Road, Lytchett Matravers, Dorset, BH16 6DS, 07833 297193, www.flavourfydigital.co.uk Flexible Project Management, 87 Clarendon Road, Broadstone, Dorset, BH18 9HT, 07710 454065, www.flexiblepm.co.uk Gradient (Europe) Ltd, 13 Copsewood Avenue, Bournemouth, Dorset, BH8 9NG, 07595 264368, www.gradient.uk.com IMSM - ISO Specialists, 79 East Morden, Wareham, Dorset, BH20 7DL, 07823 332895, www.imsm.com Kirks Insolvency, Arena Business Centre, Holyrood Close, Poole, Dorset, BH17 7FJ, 01202 606400, www.kirks.co.uk Law Point, Platinum House, 23 Hinton Road, Bournemouth, Dorset, BH1 2EF, 01202 729444, www.law-point.co.uk Security and Fraud Experts (SAFE), Yeatman Hospital, Hospital Lane, Sherborne, Dorset, DT9 3JU, 01305 361199, www. securityandfraudexperts.org.uk The Passionate PA (UK) Ltd, Chamber House, Acorn Office Park, Ling Road, Tower Park, Poole, Dorset, BH12 4NZ, 01202 802863, www.thepassionatepa.co.uk We Write Bids, 17 Sancreed Road, Poole, Dorset, BH12 4DZ, 01202 385585, www. wewritebids.co.uk

Car Parking Britannia Parking Group LTD, 7th Floor, County Gates House, 300 Poole Road, Poole, Dorset, BH12 1AZ, 01202 555888, www.britpark.com

Catering & Catering Equipment Beales Gourmet Ltd , Compton Acres, 164 Canford Cliffs Road, Poole, Dorset, BH13 7ES, 01202 700992, www.bealesgourmet. com/www.the-italian-villa.co.uk Comax Ltd, Yeoman Road, Forest Gate Business Park, Ringwood, Hampshire, BH24 3FA, 01202 684111, www.comaxuk.com Guarantee Laundries Ltd, 2 Pinesway, Station Road, Stalbridge, Dorset, DT10 2RN, 01935 812118, www.guarantee-laundries. co.uk Hospitality Hire Ltd, The Glenmore Centre, Unit 23, Fancy Road, Poole, Dorset, BH12 4FB, 01202 612336 Johnsons Stalbridge Linen Services, 23 Wincombe Business Park, Shaftesbury, Dorset, SP7 9QJ, 01747 851585, www. stalbridge-linen.com Molecular Magic Creative Catering, 8 Richmond Wood Road, Bournemouth, Dorset, BH8 9DH, 07845 646204, www. molecularmagic.co Signature Catering, Moors Valley Country Park, Horton Road, Ashley Heath, Ringwood, Hampshire, BH24 2ET, 01425 477665, www. signaturecateringco.co.uk

Chamber of Commerce BCTC, 639 Wimborne Road , 26-32 Oxford Road, Bournemouth , Dorset, BH9 2AR , 07710 670466, www.bournemouthchamber. org.uk Dorchester Chamber for Business, PO Box 7388, Dorchester, Dorset, DT1 9FJ, 01305 360293, www.dorchesterchamber. co.uk Dorset Chamber of Commerce and Industry, Chamber House, Acorn Office Park, Ling Road, Poole, Dorset, BH12 4NZ, 01202 714800, www.dcci.co.uk Ferndown Chamber of Commerce, 53 Casterbridge Road, Ferndown, Dorset, BH22 8LJ, 01202 912182, www.ferndownchamber. org.uk Shaftesbury & District Chamber of Commerce (SDCC), Shaftesbury High St, Shaftesbury, Dorset, SP7 8JE, 01747 850059/01747 853957, www. shaftesburychamber.co.uk Sherborne Chamber of Trade & Commerce, C/O Hunts Accountants, The Old Pump House, Oborne Road, Sherborne, Dorset, DT9 3RX, 07594-805013, www. sherbornechamber.co.uk Somerset Chamber of Commerce & Industry, Equity House, Blackbrook Park Avenue, Blackbrook Business Park, Taunton, Somerset, TA1 2PX, 01823 444924, www. somerset-chamber.co.uk Swanage & District Chamber of Trade, 12 Bon Accord Road, Swanage, Dorset, BH19 2DS, 07966 462974, www. swanagechamberoftrade.co.uk Weymouth & Portland Chamber of Commerce, C/O Albert Goodman, Leanne House, East Wing Ground floor 6 Avon Close, Weymouth, Dorset, DT4 9UX, 01305 774629, www.wpchamber.co.uk

Dorset Wildlife Trust, Brooklands Farm, Forston, Dorchester, Dorset, DT2 7AA, 01305 217987, www.dorsetwildlifetrust.org.uk

YMCA Bournemouth, 56 Westover Road, Bournemouth, Dorset, BH1 2BS, 01202 290451, www.ymcabournemouth.org.uk

Education Development Trust, 1580 Parkway Solent Business Park, Whiteley, Fareham, Hampshire, PO15 7AG, 01329 559170, www.educationdevelopmenttrust. com

Youth Cancer Trust, Tracy Ann House, 5 Studland Road, Alum Chine, Bournemouth, Dorset, BH4 8HZ, 01202 763591, www. youthcancertrust.org

Faithworks Wessex, Heron Court Road, Winton, Bournemouth, Dorset, BH9 1DE, 01202 429037, www.faithworkswessex. org.uk Help and Care, Pokesdown Centre, 896 Christchurch Road, Bournemouth, Dorset, BH7 6DL, 03001 113303, www.helpandcare. org.uk Home-Start North Dorset, Office 2, The Exchange, Old Market Hill, Sturminster Newton, Dorset, DT10 1FH, 01258 473038, www.home-start-northdorset.co.uk Juliaâ&#x20AC;&#x2122;s House, Barclays House, 1 Wimborne Road, Poole, Dorset, BH15 2BB, 01202 644220, www.juliashouse.org Lewis-Manning Hospice, 1 Crichel Mount Road, Lilliput, Poole, Dorset, BH14 8LT, 01202 708470, www.lewis-manning.co.uk Lighthouse Poole, 21 Kingland Road, Poole, Dorset, BH15 1UG, 01202 781 320, www. lighthousepoole.co.uk Margaret Green Animal Rescue, Church Knowle Rescue and Visitor Centre, Church Knowle, Wareham, Dorset, BH20 5NQ, 01929 477070, www.margaretgreenanimalrescue. org.uk Marie Curie, 101 North Road, St Andrews, Bristol, Avon, BS6 5AQ, 01179 420429, www. mariecurie.org.uk Pavilion Dance South West, Westover Road, Bournemouth, Dorset, BH1 2BU, 01202 203637, www.pdsw.org.uk

Charity

Pivotal Housing Association, C J House, 9 Central Business Park, Southcote Road, Bournemouth, Dorset, BH1 3SJ, 01202 306070, www.pivotalhomesgroup.com

Ansbury, 3 Kingland Road, Poole, Dorset, BH15 1SH, 01202 677557, www.ansbury. co.uk

Poole CVS, Beach House, 28-30 Wimborne Road, Poole, Dorset, BH15 2BU, 01202 682046, www.poolecvs.org.uk

Autism Wessex, 22 Bargates, Christchurch, Dorset, BH23 1QL, 01202 483360, www. autismwessex.org.uk BCHA, St Swithuns House, 21 Christchurch Road, Bournemouth, Dorset, BH1 3NS, 01202 410500, www.bcha.org.uk Bournemouth Hospital Charity, Castlelane East, Bournemouth, Dorset, BH7 7DS, 01202 704060, www.bournemouthhospitalcharity. org Care South, 39 Commercial Road, Poole, Dorset, BH14 0HU, 01202 712400, www. care-south.co.uk Citizens Advice Bournemouth and Poole, West Wing, Town Hall, Bourne Avenue, Bournemouth, Dorset, BH2 6DX, 01202 290967, www.bournemouthcab.co.uk Diverse Abilities, Langside School, Langside Avenue, Poole, Dorset, BH12 5BN, 01202 718266, www.diverseabilitiesplus. org.uk Dorset Community Foundation, The Spire, High Street, Poole, Dorset, BH15 1DF, 01202 670815, www.dorsetcommunityfoundation. org Dorset Mental Health Forum, 29 Durngate Street, Dorchester, Dorset, DT1 1JP, 01305 257172, www.dorsetmentalhealthforum. org.uk Dorset Mind, 3 Stratfield Saye, 20-22 Wellington Road, Bournemouth, Dorset, BH8 8JN, 01202 315329, www.dorsetmind.uk

ODEON Business, Exeter Cres, Bournemouth, Dorset, BH2 5AU, 02077 661895, www.odeonevents.co.uk

Cleaning Services AMS Cleaning Ltd, 18 Twin Oaks Close, Broadstone, Dorset, BH18 8JF, 01202 600611, www.amsclean.co.uk Domestic Angels, 15 Burleigh Road, Southbourne, Bournemouth, Dorset, BH6 5DZ, 01202 267350, www.domestic-angels. com Dorset Commercial Cleaning, Unit 21 Albany Park, Cabot Lane, Poole, Dorset, BH17 7BX, 01202 986700, www. dorsetcommercialcleaning.com Supreme Exterior Clean Ltd, Barrons Road, Bearwood, Dorset, Bournemouth, Dorset, BH11 9RP, 01202 035713, www. supremeexteriorclean.co.uk

Construction & Surveyors Acheson Construction Ltd, Unit 2A, Railway Triangle Industrial Estate, Dorchester, Dorset, DT1 2PJ, 01305 267938, www. achesonconstruction.com Align Property Consultants Limited, Arena Business Centre (E2), Holyrood Close, , Poole, Dorset, BH17 7FP, 01202 695777, www.align.co.uk Building Options Ltd, Suite 4 Business Centre, Store & Secure House, Yeomans Way, Bournemouth, Dorset, BH8 0BL, 01202 798428, www.buildingoptions.co.uk

Poole Hospital Charity, Longfleet Road, Poole, Dorset, BH15 2JB, 01202 448449, www.poolehospitalcharity.co.uk

Colmar Construction Construction (Poole) Ltd, Suite 2 Hamilton Court, 1-3 Alum Chine Road, Westbourne, Bournemouth, Dorset, BH4 8DT, 01202 611211, www. colmarpoole.com

Prama Foundation, Moran House, 1 Holes Bay Park, Stert Ave West, Poole, Dorset, BH15 2AA, 01202 207300, www. pramafoundation.org.uk

Composite Profiles UK Limited, Unit 9, New Fields Business Park, Stinsford Road, Poole, Dorset, BH17 0NF, 01202 659237, www.compositeuk.com

Rotary Wessex, C/O DG Rotary Wessex 2016/17 Chris Slocock, The Old Church House, 5 Mill Lane, Wimborne, Dorset, BH21 1JQ, 01202 882277, www.rotary.org

Cowling and West, The White House, 170 Magna Road, Canford Magna, Wimborne, Dorset, BH21 3AP, 01202 558262, www. cowlingandwest.co.uk

SafeWise, Unit 1 Roundways, Elliott Road, Bournemouth, Dorset, BH11 8JJ, 01202 591330, www.safewise.org

Godsell Arnold Partnership Ltd, 7 Arrowsmith Court, Station Approach, Broadstone, Broadstone, Dorset, BH18 8AX, 01202 600900, www.gapltd.eu.com

Talbot Village Trust, 5 Parkstone Road, Poole, Dorset, BH15 2NL, 01202 338551, www.talbotvillagetrust.org The Dorset Childrens Foundation, 695696 Christchurch Road, Bournemouth, Dorset, BH7 6AF, 01202 390011, www.thedcf. org The Fletcher Foundation, 101 Victoria Road, Ferndown, Dorset, BH22 9HU, 01202 873271, www.thefletcherfoundation.org.uk The Grove Hotel Bournemouth, 2 Grove Road, East Cliffe, Bournemouth, Dorset, BH1 3AU, 01202 552233, www. thegrovebournemouth.co.uk Wessex Heartbeat, PO Box 270, Southampton General Hospital, Southampton, Hampshire, SO16 6GE, 02380 706095, www.heartbeat.co.uk

Dorset Rape Crisis Support Centre, PO BOX 7697, , POOLE, Dorset, BH159GN, 01202 308840, www.dorsetrapecrisis.org

Wessex Reserves Forces & Cadets Association, Mount Street, Taunton, Somerset, TA1 3QE, 01823 250110, www. wessex-rfca.org.uk

Dorset Reclaim, 85 Stanley Road, Springbourne, Bournemouth, Dorset, BH1 4SD, 01202 773384, www.dorsetreclaim. org.uk

WISE Ability Services Ltd, First Floor, Fusion Building, 4-6 Old Christchurch lane, Bournemouth, Dorset, BH1 1NE, 07712 393719, www.wiseability.co.uk

June 2019 | Dorset Business Focus

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Graham Garner & Partners Ltd, Arrowsmith Court, 10 Station Approach, Broadstone, Dorset, BH18 8AX, 01202 697341, www. ggpl.co.uk Greendale Construction Ltd, Unit 6, Old Generator House, Bourne Valley Rd, Parkstone, Poole, Dorset, BH12 1DZ, 01202 764551, www.greendaleconstruction.com Mata Construction, 1 Princess Court, Princess Road, Ferndown, Dorset, BH22 9JG, 01202 403133, www.mataconstruction.co.uk MC Plan and Site Services Ltd, Suite 6 Stanley House, 3 Fleets Lane, Poole, Dorset, BH15 3AJ, 01202 744966, www. mcplanandsiteservices.co.uk MEH Construction Management Ltd, The Yard, Creekmoor, , , Poole, Dorset, BH17 7BL, 01202 766732, www.meh-construction.co.uk Morgan Sindall, 8 St Stephens Court, 15-17 St Stephens Road, Poole, Dorset, BH2 6LA, 07970 400508, www.morgansindall.com Savills, Wessex House, Priors Walk, East Borough, Wimborne, Dorset, BH21 1PB, 01202 856800, www.savills.co.uk

@DorsetChamber

DORSET BUSINESS FOCUS / BUSINESS DIRECTORY Sherborne Holdings Ltd, 45 Ashley Road, Boscombe, Bournemouth, Dorset, BH1 4LG, 01202 303585, www.sydenhams.co.uk

Kong Company Ltd, 7 High Post Business Park, Salisbury, Wiltshire, SP4 6AT, 01722 783211, www.kongcompany.com

Aish Technologies, Aish House, Broom Road, Poole, Dorset, BH12 4NL, 01202 307082, www.aishtechnologies.com

Event Management & Equipment

Siteright Construction Supplies Ltd, Units 19/21, Bailie Gate Industrial Estate, Sturminster Marshall, Dorset, BH21 4DB, 01258 858028, www.siteright.net

Riverside Aromatics Ltd, 16 Slader Business Park, Witney Road, Poole, Dorset, BH17 0GP, 01202 679532, www. riversideaeromatics.com

Aviation & Defence Spares, Unit 3 Branksome Business Park, Bourne Valley Road, Poole, Dorset, BH12 1DW, 01202 768667, www.aviationdefence.co.uk

BH Live, Bournemouth International Centre, Exeter Road, Bournemouth, Dorset, BH2 5BH, 01202 055555, www.bhlive.org.uk

Spetisbury Construction Ltd, Bytheway, Leigh Road, Wimborne, Dorset, BH21 2BY, 01202 856685, www. spetisburyconstruction.co.uk

Education

Avonwood Developments Ltd, Knoll Technology Centre, Stapehill Road, Hampreston, Wimborne, Dorset, BH21 7ND, 01202 868000, www.avonwood.co.uk

T A Colbourne Projects Ltd, Unit A The Outlook, Ling Road, Poole, Dorset, BH12 4PY, 01202 716516, www.tacolbourne.co.uk

Construction Design & Build

Aurora Boveridge College, Cranborne, Wimborne, Dorset, BH21 5RT, 01725 551247, www.the-aurora-group.com/ boveridgecollege Bluestone College, B15 Arena Business Centre, Ferndown, Dorset, BH21 7UH, 01202 618355, www.bluestone.ac.uk

All Build Developments, 35 Albert Road, Ferndown, Dorset, BH22 9HD, 01202 070560, www.allbuilddevelopments.co.uk

Bournemouth and Poole College , North Road , Poole, Dorset, BH14 0LS, 01202 205831, www.thecollege.co.uk

Corporate Gifts & Clothing

Bournemouth University, OVC 5th Floor, Poole House, Talbot Campus, Poole, Dorset, BH14 2BB, 01202 961961, www. bournemouth.ac.uk/business-services

4Couture.com, D7 Arena Business Centre, 9 Nimrod Way, Ferndown, Dorset, BH21 7WH, 08452 260880, www.4couture.com Wessex Trophies Limited, 13H Moor Road, Broadstone, Dorset, BH18 8AZ, 01202 650444, www.wessextrophies.co.uk

Bright Scholar (BCS) Management Limited, College Road, Southbourne, Bournemouth, Dorset, BH5 2DY, 01202 423266 / 436578, www. bournemouthcollegiateschool.co.uk

Couriers & Freight Forwarding

Hooke Court Limited, Hooke, Beaminster, Dorset, DT8 3NX, 01308 862260, www. hookecourt.co.uk

AOG Worldwide Ltd, Unit 6 Building 446, Western Business Park, Bournemouth Airport, Christchurch, Dorset, BH23 6NW, 01202 375702, www.aogworldwide.co.uk InXpress, 408 Wimborne Road East, Ferndown, Dorset, BH22 9ND, 01202 877659, www.inxpress.com Kuehne & Nagel Ltd, 1 Roundwood Avenue, Stockley Park, Uxbridge, Middlesex, UB11 1FG, 01159 438000, www.home.kuehnenagel.com Schenker Ltd, Unit 3, Vantage Way, Poole, Dorset, BH12 4NU, 01202 862150, www. schenker.com

Day Nurseries Tops Day Nurseries, 3 Wollaston Road, Southbourne, Bournemouth, Dorset, BH6 4AR, 01202 551553, www.topsdaynurseries. co.uk

Defence ATLAS ELEKTRONIK UK LTD, Dorset Innovation Park, Winfrith Newburgh, Dorchester, Dorset, DT2 8ZB, 01305 212400, www.atlas-elektronik.com

Digital Agencies Onefeed - Google Shopping Experts, Smiths News, Yeomans Way, Bournemouth, Dorset, BH8 0BJ, 01202 914393, www. onefeed.co.uk

Kingston Maurward Enterprises Ltd (KME), Kingston Maurward, Dorchester, Dorset, DT2 8PY, 01305 215000, www.kmc. ac.uk Skills & Learning - Adult Community Education., The Oakdale Centre, Wimborne Road, Oakdale, Poole, Dorset, BH15 3DL, 01202 262316, www.skillsandlearningbdp. co.uk Solent University, East Park Terrace, Southampton, Hampshire, SO14 0YN, 02382 013291, www.solent.ac.uk SWRAC, Merley House, Merley House Lan, Merley House Lane, Wimborne, Dorset, BH21 3AA, 07841 784000, www.swrac.ac.uk The Bournemouth English Book Centre, 4 Albion Close, Poole, Dorset, BH12 3LL, 01202 712908, www.bebc.co.uk Young Enterprise, Peterley House, Peterely Road, Oxford, Oxfordshire, OX4 2TZ, 07918 564958, www.young-enterprise.org.uk

Electrical Services Drewlec Electrical Services, 865 Ringwood Road, Bournemouth, Dorset, BH11 8LW, 01202 575757, www.drewittgroup.co.uk GF Electrical Ltd, Unit 22 Glenmore Business Park, Blackhill Road, Holton Heath, Poole, Dorset, BH16 6NL, 01202 259884, www.gfelectrical.co.uk Purewell Electrical, Unit 14 Wilverley Rd Business Park, Bournemouth, Dorset, BH23 3RU, 01202 484411, www.purewell.co.uk

Display & Storage Suppliers

Energy Efficiency Services

Shopfitting Warehouse, 11/13 Bridge Street, Bailie Gate Industrial Estate, Sturminster Marshall, Wimborne, Dorset, BH21 4DB, 01258 859900, www.shopfittingwarehouse. co.uk

Thermal & Acoustic Solutions, 6 The Saxon centre, Fountain Way, Christchurch, Dorset, BH23 1QN, 01202 487463, www. thermalacoustics.co.uk

Distribution Clarendon Specialty Fasteners, 2 Lydiard Fields, Swindon, Wiltshire, SN5 8UB, 01793 439166, www.clarendonsf.com De Monchy Aromatics Ltd, Blackhill Road, Holton Heath Industrial Park, Poole, Dorset, BH16 6LS, 01202 620888 Fireboy Xintex UK Operations Ltd., 10 Holton Road, Holton Heath Ind. Est., Poole, Dorset, BH16 6LT, 08453 899462, www. fireboy-xintex.com

Chemring Technology Solutions Ltd, Ordnance House, Blackhill Road, Holton Heath, Poole, Dorset, BH16 6LW, 01202 628155, www.chemring.co.uk DB Engineering (Dorset) Limited, 23a Dawkins Road, Poole, Dorset, BH15 4JY, 01202 678497 Diverse Precision Engineering , Unit 4 Sterte Industrial Estate, 145 Sterte Road, Poole, Dorset, BH15 2AF, 01202 674944, www.diverseprecisionengineering.co.uk

Innovative Hire Ltd, Lion Works Buliding, 543 Wallisdown Road, Poole, Dorset, BH12 5AB, 01202 941068, www.innovativehire. co.uk

G K D Technik Ltd, 17 Cobham Road, Ferndown Industrial Estate, Wimborne, Dorset, BH21 7PE, 01202 861961, www. gkdtechnik.com

Sandpolo Ltd, Round Hill, Aldeburgh, Suffolk, IP15 5PG, 07796 693796, www. sandpolo.com

iec Ltd, 41 Harwell Road, Nuffield Industrial Estate, Poole, Dorset, BH17 0BD, 01202 339559, www.iecltd.co.uk, IS-Rayfast Ltd, 2 Lydiard Fields, Swindon, Wiltshire, SN5 8UB, 01793 439136, www. is-rayfast.com Lab21 Healthcare Ltd, Unit 29 Dreadnought Trading Estate, Bridport, Dorset, DT6 5BU, 01308 421829, www.lab21.com Littlemore Scientific Engineering, Gutchpool Farm, Gillingham, Dorset, SP8 5QP, 01747 835550, www.elsec.co.uk Modulift UK Ltd, Unit 11, New Fields Business Park, Stinsford Road, Poole, Dorset, BH17 0NF, 01202 621511, www.modulift.co.uk Moore International, Unit 6 Upton Industrial Estate, Factory Road, Poole, Dorset, BH16 5SL, 01202 623393, www. mooreinternational.co.uk Reidsteel, Reid St, Christchurch, Dorset, BH23 2BT, 07774 239820, www.reidsteel. com S A F I LTD, 35 Holton Road, Holton Heath Trading Park, Poole, Dorset, BH16 6LT, 01202 624618, www.safi-limited.com Smiths Metal Centres Ltd, Unit 2 Manitou Business Complex, Blackmoor Road, Ebblake Industrial Estate, Verwood, Dorset, BH31 6BB, 01202 893755, www.smithmetal. com Spherea Test & Services Limited, Building 400, Aviation Business Park, Bournemouth International Airport, Christchurch, Dorset, BH23 6NW, 01202 872800, www.spherea. com Tides Marine International Ltd, Unit 5 Birch Copse, Technology Road, Poole, Dorset, BH17 7FH, 01202 656773, www.tidesmarine. co.uk

Utility Point, Floor 7, Merck House, Seldown Road, Poole, Dorset, BH15 1TW, 03455 577878, www.utilitypoint.co.uk

Ultra Electronics ENERGY, Innovation House, Lancaster Road, Ferndown Industrial Estate, Wimborne, Dorset, BH21 7SQ, 01202 850450, www.ultra-ncs.com

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Christchurch Food & Wine Festival, C/o Captains Club Hotel & Spa, Wick Ferry, Christchurch, Dorset, BH23 1HU, 07792 743383, www.christchurchfoodfest.co.uk

Marquee Elegance, Units 8 & 9, St Patricks Industrial Estate, Shillingstone, Dorset, DT11 0SA, 01202 746340/07971 781848, www. marqueeelegance.com

Engineering

Aeronautical & General Instruments Ltd, Fleets Point, Willis Way, Poole, Dorset, BH15 3SS, 01202 689022, www.agiltd.co.uk

Brighter Productions Ltd, Unit 1 33 Cobham Road, Ferndown Industrial Estate, Wimborne, Dorset, BH21 7PF, 01202 737848, www. brighter-productions.com

Downhole Tools International Ltd, 2 Allens Lane, Poole, Dorset, BH16 5DA, 01202 690001, www.dti.uk.com

Tods Defence Ltd, Slidcroft Works, Wide Street, Portland, Dorset, DT5 2JP, 01305 820345, www.tods.co.uk

A & M Defence & Marine Services Ltd, 3 Old Barn Farm Road, Woolsbridge Industrial Estate, Three Legged Cross, Wimborne, Dorset, BH21 6SP, 01202 828700, www. amdefencemarine.co.uk

Bournemouth Sevens Ltd, Suite 6 Coy Pond Business Park, Ingworth Road, Poole, Dorset, BH12 1JY, 01202 545630, www. diamondsportinggroup.com

Vent Mechanical, Unit 16c, Chalwyn Ind Estate, Poole, Dorset, BH12 4PE, 01202 744958, www.vent.co.uk West Pharmaservices Ltd, Collingwood Road, Gundrymoor Trading Estate, Wimborne, Dorset, BH21 6QQ, 01202 870890, www.westpharmaservices.co.uk

Facilities Management UKSV, 1st and 2nd Floors, 3 Market Place, Ringwood, Hampshire, BH24 1AN, 01425 480444, www.uksv.co.uk

Financial Services Candour, 59 Hengistbury Rd, Bournemouth, Dorset, BH6 4DJ, 07766 397605/03330 115111, www.candourbusinessconsultancy. co.uk Apex CB Financial Planning, Suite 2 Jellicoe House, Station Road, Holton Heath, Poole, Dorset, BH16 6HX, 01202 622223, www.apexcb.com Archway Financial Solutions LLP, 17 Headlands Business Park, Salisbury Road, RINGWOOD, Hampshire, BH24 3PB, 01425 600616, www.archwayfs.com Baggette Wealth Management Ltd, North House, Braeside Business Park, Sterte Avenue West, Poole, Dorset, BH15 2BX, 01202 676983, www.baggette.co.uk BKB Accountants, Vista Place, Coy Pond Business Park, Ingworth Road, Poole, Dorset, BH12 1JY, 01202 950527, www. bkbaccountants.co.uk Blue Sky Financial Planning Ltd, 7 Vista Place, Coy Pond Business Park, Ingworth Road, Poole, Dorset, BH12 1JY, 01202 756560, www.blueskyfp.co.uk Business Cash Enabler, Flat 7 Clifton Lodge, 5 St Anthonyâ&#x20AC;&#x2122;s Road, Bournemouth, Dorset, BH2 6PB, 07732 627085, www. businesscashenabler.co.uk Clark Financial Services, 235 Fairmile Road, Christchurch, Dorset, BH23 2LQ, 01202 486888, www.clarkfs.co.uk Continuum (Financial Services) LLP, 22a Alum Chine Road, Bournemouth, Dorset, BH4 8DX, 07738 206389, www. mycontinuum.co.uk Creditplus, Waterloo House, Fleets Corner, Nuffield Road, Poole, Dorset, BH17 0HL, 01202 684898, www.creditplus.co.uk First Capital Finance Ltd, Capital House, 1084-1086 Christchurch Road, Bournemouth, Dorset, BH7 6DT, 01202 434000, www.firstcapitalfinance.co.uk Gallo-Cornish Financial Planning, 50 50a Southbourne Grove, Bournemouth, Dorset, BH6 3RB, 07793 555079, www. gallocornishfp.co.uk GPFM Financial Planners, Acorn Office Park, Ling Road, Tower Park, Poole, Dorset, BH12 4NZ, 07702 215986, www.gpfm.co.uk

DORSET BUSINESS FOCUS / BUSINESS DIRECTORY Homeline Mortgages Ltd, Homeline House, 4 Beta Centre, 262 Ringwood Road, Poole, Dorset, BH14 0RS, 01202 937444, www. homelinemortgages.co.uk Ideal Financial Solutions, 50a Willis Way, Poole, Dorset, BH15 3SY, 01202 916488, www.idealfinancialsolutions.co.uk Investec Wealth & Investment Limited, Midland House, 2 Poole Road, Bournemouth, Dorset, BH2 5QY, 01202 208100, www. investecdfm.co.uk Laybourne, 7 Haven Road, Canford Cliffs, Poole, Dorset, BH13 7LE, 01202 801860, www.laybourne.co.uk

Hincknowle Fruit Farm, Hincknowle, Melplash, Bridport, Dorset, DT6 3UG, 01308 488765 Organix Brands Ltd, 120-122 Commercial Road, 120-122 Commercial Road, , , Bournemouth, Dorset, BH2 5LT, 07458 022789, www.organix.com Table Mates, Unit 1, 163 Stourvale Road, Bournemouth, Dorset, BH6 5HQ, 01202 434 555, www.bringbacklunch.co.uk The Jordans & Ryvita Company, Peverell Avenue East, Poundbury, Dorchester, Dorset, DT1 3WE, 01305 751000, www. dorsetcereals.co.uk

Lester Brunt Wealth Management, Dickens House, 15 West Borough, Wimborne Minster, Dorset, BH21 1LT, 01202 695801, www.lesterbrunt.co.uk

Funeral Services & Directors

Lewis & Co (Investments & Pensions) Limited, 41 Commercial Road, Poole, Dorset, BH14 0HU, 01202 718400, www. lewisinvestment.co.uk

F C Douch & Son (Funerals), 7 Leigh Road, Wimborne, Dorset, BH21 1AB, 01202 882936, www.fcdouch.co.uk

Life Matters, Arena Business Centre, Holyrood Close, Poole, Dorset, BH17 7FJ, 01202 025481, www.lifemattersfp.com Moneycorp, 100 Brompton Road, Knightsbridge, London, SW3 1ER, 02078 287000, www.moneycorp.com Peter Harding Wealth Management, 36 Haven Road, Canford Cliffs, Poole, Dorset, BH13 7LP, 01202 830730, www. peterhardingwm.co.uk

Nicholas O’Hara Funeral Directors Ltd, Somerleigh Court Funeral Home, 38 Rowlands Hill, Wimborne, Dorset, BH21 1AW, 01202 882134, oharafunerals.co.uk/

Furniture Custom Creations, Unit 1 Enterprise Park, Blackmoor Road, Verwood, Dorset, BH31 6YS, 01202 823231, www.customcreations. furniture

SG Financial Ltd, 193 Sandbanks Road, Lilliput, Poole, Dorset, BH14 8EJ, 07775 710551

Custom World Dorset, 38 Cobham Road, Ferndown Industrial Estate, Ferndown, Dorset, BH21 7NP, 01202 896816, www. customworldbedrooms.co.uk

Smart Finances, 46-52 Brownsea View Avenue, Poole, Dorset, Bh14 8LQ, 07970 624062, www.smartfinancial.co.uk

G P & J Baker Limited, 6 Stinsford Road, Poole, Dorset, BH17 0SW, 01202 266999, www.gpjbaker.com

Strategic Solutions Chartered Financial Planners, Suite 11, Branksome Park House, Branksome Business Park, Bourne Valley Road, Poole, Dorset, BH12 1ED, 01202 769890, www.ssfs.co.uk

Health

Teachers Building Society, Allenview House, Hanham Road, Wimborne, Dorset, BH21 1AG, 01202 843500, www.teachersbs. co.uk TheNonExec, North Plumley Farm, Plumley, Ringwood, Hampshire, BH24 3QA, 01202 828266, www.thenonexecutive.com Walker Wealth Management, The Old Parlour, North West Farm Buildings, Winterborne Kingston, Blandford Forum, Dorset, DT11 9AT, 01202 087499, www. leewalkerwm.co.uk WAY Group, Cedar House, 3 Cedar Park, Cobham Road, Wimborne, Dorset, BH21 7SB, 01202 890895, www.waygroup.co.uk WHIreland Wealth Management, 13 Ravine Road, Canford Cliffs, Poole , Dorset, BH13 7HS , 01202 974111, www.whirelandwm.com Y-Not Finance, 53 Casterbridge Road, Ferndown, Dorset, BH22 8LJ, 01202 912182, www.y-notfinance.co.uk

Food & Drink ABP Yetminster, Chetnole Road, Sherborne, Dorset, DT9 6HQ, 01935 872777, www. abpfoodgroup.com BV Dairy, Wincombe Lane, Shaftesbury, Dorset, SP7 8QD, 01747 851855, www. bvdairy.co.uk Cherry Picked Hampers & Events Bar, Milton Road, Milborne St Andrew, Blandford Forum, Dorset, DT11 OBL, 01305 307107/07773 166661, www. cherrypickedhampers.co.uk Dorset Food & Drink, C/o Kingston Maurward, Dorchester, Dorset, DT2 8PY, 01305 228217/01305 228239, www. dorsetfoodanddrink.org Hall & Woodhouse Ltd, The Brewery, Blandford St Mary, Dorset, DT11 9LS, 01258 452141, www.hall-woodhouse.co.uk

Bioenergetics Systems Technology Group Ltd, East House, Braeside Business Park, Sterte Avenue West, Poole, Dorset, BH15 2BX, 01202 785888, www.neshealth. com Bluebird Care Bournemouth & Poole, Richmond Court, 216 Capslone Road, Bournemouth, Dorset, BH8 8RX, 01202 283777, www.bluebirdcare.co.uk/ bournemouth

Holiday Parks Hoburne Ltd, 10 Hoburne Lane, Highcliffe, Christchurch, Dorset, BH23 4HP, 01425 277661, www.hoburne.com Rockley Park (Bourne Leisure), Napier Road, Hamworthy, Poole, Dorset, BH15 4LZ, 01202 680691, www.rockleypark.co.uk West Dorset Leisure Holidays, Highlands End Holiday Park, Eype, Bridport, Dorset, DT6 6AR, 01308 422139, www.wdlh.co.uk

Home Technology Living Home Technology , Studio 5, The Greenhouse, Mannings Heath Road, Poole, Dorset, BH12 4NQ, 01202 775133, www. livinghometech.co.uk

Hotels & Conferencing Bournemouth Highcliff Marriott Hotel, 105 St. Michael’s Road, West Cliff, Bournemouth, Dorset, BH2 5DU, 01202 557702, www. bournemouthhighcliffmarriott.co.uk Bournemouth University International College, 51-65 Holdenhurst Road, Bournemouth, Dorset, BH8 8GN, 01202 068690 Bournemouth West Cliff Hotel, Durley Chine Road, Bournemouth, Dorset, BH2 5JS, 01202 751000, www. bournemouthwestcliffhotel.co.uk Captains Club Hotel, Wick Ferry, Wick Lane, Christchurch, Dorset, BH23 1HU, 01202 475111, www.captainsclubhotel.com Chewton Glen, Lymington Road, New Milton, Hampshire, BH25 6QS, 01425 275341, www.chewtonglen.com Christchurch Harbour Hotel & Spa, 95 Mudeford, Christchurch, Dorset, BH23 3NT, 01202 483434, www.christchurch-harbourhotel.co.uk Crown Hotel, West Street, Blandford Forum, Dorset, DT11 7AJ, 01258 456626, www. crownhotelblandford.co.uk Hallmark Hotels East Cliff Bournemouth, East Overcliff Drive, Bournemouth, Dorset, BH1 3DN, 03300 283411, www. hallmarkhotels.co.uk

BWT Physio, 1 Springfield Road, Lower Parkstone, Poole, Dorset, BH14 0LG, 01202 749514, www.bwtphysio.co.uk

Hermitage Hotel and NEO Restaurant, Exeter Road, Bournemouth, Dorset, BH2 5AH, 01202 557363, www.hermitage-hotel. co.uk/www.neorestaurant.co.uk

Candlelight Care, 4 Kings Court, Wimborne, Dorset, BH21 1HS, 01202 848203/01935 817800, www.candlelightcare.co.uk

Hotel Du Vin & Bistro Poole, Thames Street, The Quay, Poole, Dorset, BH15 1JN, 01202 785570, www.hotelduvin.com

DDC Dolphin Limited, The Fulcrum, Vantage Way, Mannings Heath, Poole, Dorset, BH12 4NU, 01202 731555, www. ddcdolphin.co.uk

Marsham Court Hotel, 3 Russell Cotes Road, East Cliff, Bournemouth, Dorset, BH1 3AB, 01202 552111, www. marshamcourthotel.co.uk

Dorset Heart Clinic, The Royal Bournemouth Hospital, Castle Lane East, Bournemouth, Dorset, BH7 7DW, 01202 705454, www.dorsetheartclinic.co.uk

Minterne Estate, Minterne House, Minterne Magna, Dorchester, Dorset, DT2 7AU, 01300 341370, www.minterne.co.uk

Kestrel Medical Ltd, Kestrel House, 7 Moor Road, Broadstone, Dorset, BH18 8AZ, 01202 658444, www.vocalzone.com Livewell Dorset, Lynch Lane Offices, Egdon Hall, Weymouth, Dorset, DT4 9DN, 01305 233105, www.livewelldorset.co.uk Nuffield Health Bournemouth Hospital, 67 Lansdowne Road, Bournemouth, Dorset, BH1 1RW, 01202 702809, www. nuffieldhealth.com Westfield Health, Westfield House, 60 Charter Row, Sheffield, South Yorkshire, S1 3FZ, 07917 788047, www.westfieldhealth. com/chamber

Health & Safety Immerse Medical, Office 1, Weighbridge House, Bay Hog Lane, Poole, Dorset, BH15 1JF, 01202 800211, www. immersemedicaltraining.co.uk

June 2019 | Dorset Business Focus

New Forest Hotels Plc, The Lodge, Pikes Hill, Lyndhurst, Hampshire, SO43 7AS, 02380 286 126, www.newforesthotels.co.uk Norfolk Royale Hotel, Richmond Hill, Bournemouth, Dorset, BH2 6EN, 01202 551521, www.peelhotels.co.uk Oceana Hotels & Leisure, Suncliff Hotel, East Overcliff Drive, Bournemouth, Dorset, BH1 3AG, 01202 298350, www. oceanahotels.co.uk RNLI, West Quay Road, Poole, Dorset, BH15 1HZ, 03003 007654, www.rnli.org/college. Royal Bath Hotel, Bath Road, Bournemouth, Dorset, BH12EW, 01202 204917, www. britanniahotels.com Summer Lodge Hotel, 9 Fore Street, Evershot, Dorchester, Dorset, DT2 0JR, 01935 482000, www.summerlodgehotel. com The Eastbury Hotel, Long Street, Sherborne, Dorset, DT9 3BY, 01935 813131, www.theeastburyhotel.co.uk

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The Green House Hotel, 4 Grove Road, Bournemouth, Dorset, BH1 3AX, 01202 498900, www.thegreenhousehotel.com The Hilton Bournemouth, Terrace Road, Bournemouth, Dorset, BH2 5EL, 01202 804775, www.bournemouthhilton.com The Kings Harbour Hotel, 18 Castle Street, Christchurch, Dorset, BH23 1DT, 01202 588933, www.thekings-christchurch.co.uk The Lifecentre, 713 Wimborne Road, Moordown, Bournemouth, Dorset, BH9 2AU, 01202 530265, www.lifecentre.biz The Lulworth Estate, The Estate Office, Lulworth Castle, Wareham, Dorset, BH20 5QS, 01929 400352, www.lulworth.com The Orchid Hotel, 34 Gervis Road, Bournemouth, Dorset, BH1 3DH, 01202 551600, www.orchidhotel.co.uk Village Hotel Club Bournemouth, Wessex Fields, Deansleigh Road, Bournemouth, Dorset, BH7 7DZ, 01202 055205, www. village-hotels.co.uk

HR Purple HR Ltd, 175 Holdenhurst Road, Bournemouth, Dorset, BH8 8DQ, 01202 801047, www.purplehr.co.uk Rely Ltd HR & Training Services, The Coach House, Martinstown, Dorchester, Dorset, DT2 9JZ, 01305 889781, www.rely. company Trinity HR , Wilson House , Lorne Park Road, Bournemouth, Dorset, BH1 1JN, 01202 798841, www.trinityhr.uk ViewHR Ltd, The Buckman Building, 43 Southampton Road, Ringwood, Hampshire, BH24 1HE, 01425 205390, www.viewhr.co.uk

Import/Export Services EMONA PARTNERS LTD., Flat 11 Seaview, 14 Boscombe Spa Road, Bournemouth, Dorset, BH5 1AZ, 07961 094428, www. emonapartners.co.uk Exabler, 40 Bloomsbury Way, London, London, WC1 25E, 02071 128905, www. exabler.com Integrated Marine Services Ltd, Unit 117 Solent Business Centre, 343 Millbrook Road West, Southampton, Hampshire, SO15 0HW, 02380 623789, www.imsfreight.com International Safety Technology Ltd, 11 Moor Road, Broadstone, Dorset, BH18 8AZ, 01202 692775, www.ist-limited.com International Trade Matters, Stag Cottage, Oakfordbridge, Bampton, Devon, EX16 9HZ, 01398 351560, www. internationaltradematters.com Silverline Enterprises LTD, 17 Fancy Road, Poole, Dorset, BH12 4QZ, 01202 725500, www.silverline-enterprises.com

Insurance A -One Insurance Group, Energy House, Crow Arch Lane Industrial Estate, Crow Arch Lane, Ringwood, Hampshire, BH24 1PD, 01425 480700, www.aoig.co.uk Ageas Retail Ltd, Deansleigh House, Deansleigh Road, Bournemouth, Dorset, BH7 7DU, 03458 402721, www.ageas.co.uk Alan & Thomas Insurance Group, 314-316 Bournemouth Road, Poole, Dorset, BH14 9AP, 01202 754900, www.alan-thomas.co.uk All Insure Services Ltd, Unit 2b, Clump Farm Ind Estate, Shaftesbury Lane, Blandford Forum, Dorset, DT11 7TD, 01258 488879, www.allinsureservices.co.uk Cornish Mutual, CMA House, Newham Road, Truro, Cornwall, TR1 2SU, 07970 224338, www.cornishmutual.co.uk Coversure Insurance Services (Poole & Weymouth), 96 Ashley Road, Parkstone, Poole, Dorset, BH14 9BN, 01202 929141/01305 457202, www.coversure. co.uk/poole

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DORSET BUSINESS FOCUS / BUSINESS DIRECTORY Finch Group, 2B Vista Place, Coy Pond Business Park, Ingworth Road, Branksome, Poole, Dorset, BH12 1JY, 01202 759725, www.finchgroup.net Gallagher Insurance Brokers, 100 Holdenhurst Road, Bournemouth, Dorset, BH8 8AQ, 08002 988707 Health-on-Line, 80 Holdenhurst Road, Bournemouth, Dorset, BH8 8AQ, 01202 057412, www.health-on-line.co.uk NFU Mutual Wessex, Units 10 & 12 Leanne Business Centre, Sandford Lane, Wareham, Dorset, BH20 4DY, 01929 553472, www. nfumutual.co.uk/branches/wareham/ Stackhouse Poland, Unit 8 Albany Business Park, Cabot Lane, Poole, Dorset, BH17 7AZ, 01202 647400, www.stackhouse.co.uk The Insurance Institute of Bournemouth, 5 Gainsborough Court, 73 Wimborne Road, Bournemouth, Dorset, BH3 7AN, 01202 518242, www.localinstitutes.cii.co.uk/ bournemouth UK Health Insurance, Bourne Gate, 25 Bourne Valley Road, Poole, Dorset, BH12 1DY, 01202 756352, www.ukhealthinsurance.com

Interactive 3D & VR CentreVR Limited, Richmond Gardens Shopping Centre, Old Christchurch Road, Bournemouth, Dorset, BH1 1EP, 01202 878300, www.centrevr.co.uk Yooport, 115 Mudeford Lane, Christchurch, Dorset, BH23 3HR, 07393 284204, www. yooport.com

Interior Design Keeley Fox Interior Design Ltd, 45 Poole Hill, Poole, Dorset, BH12 5PW, 01202 735134/07807 531165, www. keeleyfoxinteriordesign.com

IT A B S Computer Systems Ltd, James House, 40 Lagland Street, Poole, Dorset, BH15 1QG, 01202 770900, www.absgb.com Anytech Solutions, Suite 3 Stanley House, 3 Fleets Lane, Poole, Dorset, BH15 3AJ, 01202 460279, www.anytechsolutions.com Aura Technology Limited, Prospect House, 4 Meridians Cross, Ocean Village, Southampton, Hampshire, SO14 3TJ, 03333 208601, www.auratechnology.com C3IA Solutions Limited, Unit B The Outlook, Ling Road, Poole, Dorset, BH12 4PY, 01202 721123, www.c3iasolutions.co.uk Chillblast, Unit 28 Upton Industrial Estate, Factory Road, Poole, Dorset, BH16 5SL, 01202 068333, www.chillblast.com Communications Consultants Worldwide, Beacon House, 15 Christchurch Road, Bournemouth, Dorset, BH1 3LB, 01202 318161, www.ccww.co.uk ENHANCED, Unit 3 New Fields Business Park, Stinsford Road, Poole, Dorset, BH17 0NF, 01202 308000, www.enhanced.co.uk ESET UK, Fifth Floor, Holland House, 20 Oxford Road, Bournemouth, Dorset, BH8 8EZ, 01202 405405, www.eset.co.uk GIANT Software, Misterton House, Misterton, Somerset, TA18 8LP, 01202 600704, www.giantsoftware.co.uk InnovationScouts.tech, 36 Stourpaine Road, Poole, Dorset, BH17 9AT, 07772 355726, www.innovationscouts.tech IT Support Business Ltd, 3 Richmond House, Yelverton Road, Richmond Hill, Bournemouth, Dorset, BH2 6EZ, 03300 881 335, www.itsupportbusiness.co.uk Juice Broadband, Unit 6, The Concept Centre, Innovation Close, Poole, Dorset, BH12 4QD, 01202 332331, www.juicebroadband.com Just Add Tech, 133 Howeth Road, Bournemouth, Dorset, BH10 5NU, 01202 800629, www.justaddtech.co.uk

Keyfort Ltd, 6 Stratfield Saye, 20-22 Wellington Road, Bournemouth, Dorset, BH8 8JN, 08448 014580, www.keyfort.co.uk

Ability Projects Ltd, The Fulcrum, 2-3 Vantage Way, Poole, Dorset, BH12 4NU, 01202 305800, www.abilityprojects.com

Kimcell Ltd, Gild House, 72 Norwich Avenue West, Bournemouth, Dorset, BH2 6AW, 01202 755300, www.kimcell.com

AlfaTronix Ltd, 29 Newtown Business Park, Poole, Dorset, BH12 3LL, 01202 715517, www. alfatronix.com

Netriver Systems Limited, 476 Chickerell Rd, Chickerell, Weymouth, Dorset, DT3 4DH, 02087 060995, www.netriver.co.uk

Altro Resin Systems, Unit 3, Station Road Industrial Estate, Maiden Newton, Dorchester, Dorset, DT2 0AE, 01300 320620, www.altro.co.uk

Pro2col Ltd, 144 Tuckton Road, Bournemouth, Dorset, BH6 3JX, 01202 433 415, www.pro2col.com QuoStar Solutions Ltd, Waverley House, 115-119 Holdenhurst Road, Bournemouth, Dorset, BH8 8DY, 0845 644 0331, www. quostar.com REWARD I.T., 307-309, Holdenhurst Road, Bournemouth, Dorset, BH8 8BX, 01202 805125, www.reward-it-support.co.uk Servana Managed Services Ltd, Cinechrome Studios, 64-68 Calvin Rd, Bournemouth, Dorset, BH9 1LN, 01202 026522/07900 910085, www. servanamanaged.com Target IT Services, 1st Floor, 85 Castle Lane West, Bournemouth, Dorset, BH9 3LH, 01202 538488, www.target-its.co.uk

Ashland ASI ISP Microcaps UK Ltd, 8-9 Stepnell Reach, 541 Blandford Road, Poole, Dorset, BH16 5BW, 01202 627352 ASM Assembly Systems (Weymouth)., 11 Albany Road, Granby Ind Est, Weymouth, Dorset, DT4 9TH, 01305 760760, www. asm.com BEST Fittings Ltd, 9 Newbury Court, Newbury, Gillingham, Dorset, SP8 4QX, 01747 312672, www.bestfittings.co.uk Biotrack Ltd, The Old Courts, Worgret Road, Wareham, Dorset, BH20 4PL, 01929 552992, www.biotrack.co.uk BOFA International Ltd, 21-22 Balena Close, Creekmoor Industrial Estate, Creekmoor, Poole, Dorset, BH17 7DX, 01202 699444, www.bofa.co.uk

Landscape Services

British Diamond Wire Die Co Ltd, 66 Old Wareham Road, Parkstone, Poole, Dorset, BH12 4QS, 01202 745104

TECHNEDs Investment LLP, 37 Commercial Road, Poole, Dorset, BH14 OHV, 03333 031047, www.techneds.co.uk

C R Instruments ltd, Unit 3 Sea Vixen Industrial Estate, Wilverly Road, Christchurch, Dorset, BH23 3RU, 01202 989822, www. crinstruments.co.uk

Eazy Garden Ltd, Ash Suite, Dana

Landscape Supplies & Aggregates House, Spinneys Lane, Ferndown, Dorset, BH22 9BZ, 01202 978373, www. eazygardenlimited.co.uk

Laundry Service & Equipment

C6 (n) Technology Ltd, Unit 2 Christchurch Business Park, Radar Way, The Runway, Christchurch, Dorset, BH23 4FL, 02380 972093, www.c6n.co.uk Caleva Process Solutions Ltd, Butts Pond Ind Estate, Sturminster Newton, Dorset, DT10 1AZ, 01258 471122, www.caleva.co.uk Capricorn Labs, 40 Hurn Road, Ringwood, Hampshire, BH24 2AL, 01425 461834, www. capricorn-labs.co.uk

Suttle Stone Quarries, Swanworth Quarry, Worth Matravers, Swanage, Dorset, BH19 3LE, 01929 439444, www.suttles.co.uk

Carlisle Fluid Technologies UK Ltd, Ringwood Road, Bournemouth, Dorset, BH11 9LH, 01202 571111, www.carlisleft.eu

Lifts Supply & Installation

Caterpillar Marine Power UK Ltd, 22 Cobham Road, Ferndown Industrial Estate, Wimborne, Dorset, BH21 7PW, 01202 796000, www.marine.cat.com

Tech2Serv Ltd, 52 Seagrim Road, Thrope, Bournemouth, Dorset, BH8 OBD, 07917 542246, www.tech2serv.co.uk Bourne Lifts Ltd, 11 Horsham Ave,

Local Authority Bournemouth, Dorset, BH10 7JB, 01202 582923/07808 813804, www.bournelifts. co.uk Bournemouth Christchurch and Poole Council (BCP Council), Town Hall Annexe, St Stephens Road, Bournemouth, Dorset, BH2 6EA, 01202 454630, www. bournemouth.gov.uk

CBD Health Foods Ltd, 71-75 Shelton Street, Covent Garden, ., London, WC2H 9JQ, 020319 86986, www.canabidol.com CBRNergetics Ltd, 18 Abbey Business Park, Holton Heath, Poole, Dorset, BH16 6NN, 01202 800298, www.cbrnergeticsltd.com CC Moore Quality Fishing Baits, Unit 9, Gibbs Marsh Farm, Stalbridge, Sturminster Newton, Dorset, DT10 2RN, 01963 362234, www.ccmoore.com Chemring Technology Solutions, Roke Manor, Old Salisbury Lane, Romsey, Hampshire, SO51 0ZN, 01794 833979

Dorset Council, County Hall, Colliton Park, Dorchester, Dorset, DT1 1XJ, 01305 221000, www.dorsetforyou.com

Clark Handling, Pineapple Business Park, Salway Ash, Bridport, Dorset, DT6 5DB, 01308 293052, www.clarkhandling.co.uk

Dorset Local Enterprise Partnership, 6th Floor Poole House, Talbot Campus, Fern

Manufacturing

Confex Technology Ltd, 28 Glenmore Business Park, Blackhill Road, Holton Heath, Poole, Dorset, BH16 6NL, 01202 881466, www.confexuk.com

Barrow, Poole, Dorset, BH12 5BB, 01202 965868, www.dorsetlep.co.uk/invest-indorset/

Cygnus Instruments Ltd, Cygnus House, 30 Prince of Wales Road, , , Dorchester, Dorset, DT1 1PW, 01305 265533, www. cygnus-instruments.com

A & E Connock (Perfumery & Cosmetics) Ltd, Woolsbridge, Wimborne, Dorset, BH21 6SP, 01425 653367, www.connock.com A B Precision (Poole) Ltd, 1 Fleets Lane, Poole, Dorset, BH15 3BZ, 01202 665000, www.abprecision.co.uk Abbey Supply Co Ltd, 7 Ventura Place, Upton Industrial Estate, Poole, Dorset, BH16 5SW, 01202 623258, www.abbeysupply.com

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Darlena Ltd, 21-25 Shelbourne Close, Bournemouth, Dorset, BH8 8QU, 01202 302010, www.darlena.co.uk Denis Wick Products Ltd, Unit 19, Dawkins Road, Poole, Dorset, BH15 4JY, 01202 665100, www.deniswick.com Dometic Group Ltd, Dometic House, The Brewery, Blandford St Mary, Blandford Forum, Dorset, DT11 9LS, 03446 260141, www.dometicgroup.com

Electronic Technicians Ltd, 41-43 Cobham Road, Ferndown Industrial Estate, Wimborne, Dorset, BH21 7QZ, 01202 897722, www. etluk.co.uk Enovation Controls Ltd, Swichgage House, Church Road, Laverstock, Salisbury, Wiltshire, SP1 1QZ, 01722 410055, www. enovationcontrols.eu Field International Limited, 18-20 Nuffield Road, Nuffield Industrial Estate, Poole, Dorset, BH17 0RB, 01202 676331, www. fieldinternational.com FireSTOP Manufacturing Ltd, 4-6 Wyvern Buildings, Grove Trading Estate, Dorchester, Dorset, Dt1 1st, 01305 213112, www. firestopltd.co.uk Flowbird Transport Limited, 10 Willis Way, Fleets Industrial Estate, Poole, Dorset, BH15 3SS, 01202 339403, www.flowbird.group Focal Point Fires, Avon Trading Park, Reid Street, Christchurch, Dorset, BH23 2BT, 01202 499330, www.focalpointfires.co.uk Get Fresh Cosmetics Ltd, Unit 4 Wallisdown Ind Estate, 502 Wallisdown Road, Bournemouth, Dorset, BH11 8PT, 01202 859059, www.bombcosmetics.co.uk Greens Combustion, A31 Arena Business Centre, Holyrood Close, Poole, Dorset, BH17 7FJ, 01202 607563, www. greenscombustion.com H/T Portland Ltd, Unit 1 Victoria Square, Portland, Dorset, DT5 1AL, 01305 822828, www.htportlandltd.co.uk Halyard (M&I) Ltd, Whaddom Business Park, Southampton Road, Whaddom, Salisbury, Wiltshire, SP5 3HF, 01722 710922, www.halyard.eu.com Hamworthy Combustion Engineering Ltd, Fleets Corner, Poole, Dorset, BH17 0LA, 01202 662717 Haystack Dryers Ltd, Unit 1 Pintail Business Park, 165 Christchurch Road, Ringwood, Hampshire, BH24 3AL, 01202 890705, www. haystack-dryers.com Heatric (Division of Meggitt (UK) Ltd), 46 Holton Road, Holton Heath Trading Estate, Poole, Dorset, BH16 6LT, 01202 627000, www.heatric.com HFC Prestige International Operations, Wallisdown Road, Bournemouth, Dorset, BH11 8PL, 01202 524141 Honeywell Analytics Ltd, Hatchpond House, 4 Stinsford Road, Nuffield Industrial Estate, Poole, Dorset, BH17 0RZ, 01202 676161, www.honeywellanalytics.com Hydreco Hydraulics Limited, 32 Factory Road, Upton, Poole, Dorset, BH16 5SL, 01202 627500, www.hydreco.com Hyphose Ltd, 18 Abingdon Road, Nuffield Industrial Estate, Poole, Dorset, BH17 0UG, 01202 673333, www.hyphose.com I C B Waterproofing, Unit 9-11, Fleets Industrial Estate, Willis Way, Poole, Dorset, BH15 3SU, 01202 785200, www.icb.uk.com I C Brindle & Co Ltd, 15 Moor Road, Broadstone, Dorset, BH18 8AZ, 01202 657814, www.icbrindle.com Industrial Abrasives Ltd, PO Box 9293, Christchurch, Dorset, BH23 9LN, 01202 303362, www.indab.com Ishida Europe, Unit 1, 19 Willis Way, Poole, Dorset, BH15 3SS, 01202 466300, www. ishidaeurope.com Jarden Plastics Solutions Limited, Unit 3, 81 Somerford Road, Christchurch, Dorset, BH23 3PP, 01202 483636, www. jardenplasticssolutions.com Kallo Foods Ltd, River View, 2 The Meadows Business Park, Station Approach, Blackwater, Camberley, Surrey, GU17 9AB, 01276 609000, www.kallo.com KVP Eu Ltd, Unit 18-21 Horn Park Business Estate, Broadwindsor Road, Beaminster, Dorset, DT8 3PT, 01308 867020, www. kvpvet.com Lillidale Ltd, Pig Oak Farm, Holt Lane, Holt, Wimborne, Dorset, BH21 7DG, 01202 848456, www.lillidale.co.uk

DORSET BUSINESS FOCUS / BUSINESS DIRECTORY Lush Manufacturing Ltd, Unit H, Fleets Corner Industrial Estate, Nuffield Road, Poole, Dorset, BH17 0HL, 01202 664040, www.lush.co.uk

Superior Seals Limited, Nimrod Way, Ferndown Industrial Estate, Wimborne, Dorset, BH21 7SH, 01202 854335, www. superiorltd.com

Match Marketing Services Ltd, 27b Branksome Wood Road , Bournemouth , Dorset, BH4 9JR, 07739 323753/01202 054241, www.matchmarketingservices.co.uk

Magicard Ltd, Hampshire Road, Granby Industrial Estate, Weymouth, Dorset, DT4 9XD, 01305 470000, www.magicard.com

Thermal Spray Services Ltd, 1 Sandringham Gardens, Bournemouth, Dorset, BH9 3QW, 07887 656521, www. thermalsprayservices.co.uk

Motley.co.uk, Office 3, The Exchange, Old Market Hill, Sturminster Newton, Dorset, DT10 1FH, 01258 807695, www.motley.co.uk

Marden Edwards Ltd, 2 Nimrod Way, East Dorset Trade Park, Wimborne, Dorset, BH21 7SH, 01202 861200, www.mardenedwards. com

Thompson Valves Ltd, 17 Balena Close, Creekmoor, Poole, Dorset, BH17 7EF, 01202 647820, www.thompson-valves.com

MEGGITT PLC, Atlantic House, Aviation Park West, Bournemouth International Airport, Christchurch, Dorset, BH23 6EW, 01202 597597, www.meggitt.com

Time & Data Systems International Ltd, Unit 10 Concept Park, Innovation Close, Poole, Dorset, BH12 4QT, 01202 723535, www.tdsi.co.uk

Merck Chemicals (formally SigmaAldrich), Old Brickyard Lane, Gillingham, Dorset, SP8 4XT, 01747 833000, www. merckgroup.com

Trimetals Limited, Trimetals Ltd, Sunrise Business Park, Blandford Forum, Dorset, DT11 8ST, 01258 459441, www.trimetals.co.uk

Neal’s Yard Remedies, Peacemarsh, Gillingham, Dorset, SP8 4EU, 01747 834665, www.nealsyardremedies.com NETZSCH Pumps & Systems Ltd, Horchester, Holywell, Dorchester, Dorset, DT2 OLL, 01935 483900, www.netzsch.com Nunet Ltd, Unit 8-9 Ashley Heath Industrial Estate, Three Legged Cross, Ringwood, Hampshire, BH21 6UZ, 01202 821572, www. nunetsolutions.co.uk Optimas Components, Unit A , Acorn Office Park, Poole, Dorset, BH12 4NZ, 01202 865222, www.optimascomponents.com Packline Ltd, Unit 28, Newtown Business Park, Ringwood Road, Poole, Dorset, BH12 3LL, 01202 307700, www.packline.co.uk Physicool Ltd, Yew Tree Stables, Cross Lane, Corscombe, Dorchester, Dorset, DT2 0NX, 07778 274265, www.physicool.co.uk Polyhose (UK) Ltd, 3 Airfield Road, Christchurch, Dorset, BH23 3TG, 01202 478334, www.polyhose.com Precision Acoustics Ltd, Hampton Farm Business Park, Higher Bockhampton, Dorchester, Dorset, DT2 8QH, 01305 264669, www.acoustics.co.uk Primetals Technologies Limited, 9 Enterprise Way, Christchurch, Dorset, BH23 6EW, 01202 331000, www.primetals.com R G S Precision Sheet Metal Work, 1 Abingdon Road, Nuffield Industrial Estate, Poole, Dorset, BH17 0UG, 01202 687220, www.rgs-poole.co.uk R. Hamilton & Co. Ltd, Unit G, Quarry Ind Estate, Mere, Wiltshire, BA12 6LA, 01747 860088, www.hamilton-litestat.com Rowland Sandwith Ltd, Battersea Crayon Works, 32 Canford Bottom, Wimborne, Dorset, BH21 2HD, 01202 882323, www.h-hhancock.co.uk S K C Ltd, Unit 11, Sunrise Park, Higher Shaftesbury Road, Blandford Forum, Dorset, DT11 8ST, 01258 480188, www.skcltd.com Sargasso Worldwide Industrial Limited, Braeburn House, New Street, Marnhull, Sturminster Newton, Dorset, DT10 1PY, 07743 877690 Senscient, F1/F2 Arena Business Centre, Holyrood Close, Poole, Dorset, BH17 7FJ, 01202 606460, www.senscient.com Siemens Traffic Mobility, Sopers Lane, Poole, Dorset, BH17 7ER, 01202 782000, www.siemenstraffic.com Solentim Ltd, Solent House, Johnson Road, Fernside Business Park, Wimborne, Dorset, BH21 7SE, 01202 798510, www.solentim. com Sontronics, 5 Wessex Trade Centre, Ringwood Road, Poole, Dorset, BH12 3PF, 01202 722583, www.sontronics.com Strouden Joinery, 54 Balena Close, Creekmoor, Poole, Dorset, BH17 7DY, 01202 696123, www.stroudenjoinery.com Sunseeker International, Sunseeker House, West Quay Road, Poole, Dorset, BH15 1JD, 01202 382222, www.sunseeker.com

Vapormatic UK Limited, Kestrel Way, Sowton Industrial Estate, Exeter, Devon, EX2 7LA, 01392 435461, www.vapormatic.com

Octima LLP, Bayside Business Centre, 1 Sovereign Business Park, Poole, Dorset, BH15 3TB, 01202 022 108, www.octima.co.uk Path Marketing LTD, Yeovil Innovation Centre, Barracks Close, Copse Road, Yeovil, Somerset, BA22 8RN, 01935 253710, www. path-marketing.com South Coast Social, Bryanstone Works, 11 Upper Norwich Road, Bournemouth, Dorset, BH2 5RA, 01305 985022, www. southcoastsocial.com

i247 Group, i247 Group, Sherwood House, Blackhill Road, Poole, Dorset, BH16 6LS, 01202 628282, www.i247group.com OKO Global LLP, P.O. Box 179, Tiverton, Devon, EX16 5YR, 02078 703156, www. oko.com Poole Audi, Old Wareham Road, Poole, Dorset, BH12 4QN, 01202 775050, www. pooleaudi.co.uk Volvo Cars Poole, 582 - 602 Ringwood Road, Poole, Dorset, bh12 4ly, 01202 065555, www.volvocarspoole.co.uk Westover Group Ltd, 382 Charminster Road, Bournemouth, Dorset, BH8 9SA, 01202 636600, www.westovergroup.co.uk

Notary Services

The Pistachio Club, Chamber House, Acorn Office Park, Ling Road, Tower Park, Poole, Dorset, BH12 4NZ, 07444 353621, www. thepistachioclub.com

Paul Wintle Notary Public, 27 Bascott Road, Bournemouth, Dorset, BH11 8RJ, 01202 267818, www.notarypublicpoolepwintle.com

Triple Helix Ltd, 1123 Christchurch Road, Bournemouth, Dorset, BH76BQ, 01202 437924, www.triple-helix.co.uk

Office Equipment Suppliers

UKB Marketing Ltd, 27 Southwood Ave, Southbourne, Bournemouth, Dorset, BH6 3QB, 01202 980123, www.ukbmarketing. com

Condor Office Solutions Ltd, Cando House, Bournemouth Road, , Chandlers Ford, Eastleigh, Hampshire, SO53 3QB, 01202 537709, www.condoroffice.co.uk

Veritas ABD, 35 Dudsbury Road, West Parley, Ferndown, Dorset, BH22 8RB, 01202 894345, www.veritas-abd.co.uk

ITEC Connect Ltd, 15 Riverside Park, Station Road, Wimborne, Dorset, BH21 1QU, 01202 848866, www.itecgroup.co.uk

Office Furniture

Marine

We Are 778 Ltd, Suite 5 2nd Floor, The Chocolate Box, 8-10 Christchurch Road, Bournemouth, Dorset, BH1 3NA, 01202 778800, www.weare778.com

Actisense, 21 Harwell Road, Poole, Dorset, BH17 0GE, 07977 425091, www.actisense. com

Wordcaster PR & Business News Service, Beech Dell, 9 Martins Close, Ferndown, Dorset, BH22 9SH, 01202 874079, www. wordcaster.net

Vectair Systems Ltd, Unit 3 The Trident Centre, Armstrong Road, Basingstoke, Hampshire, RG24 8NU, 01256 319500, www. vectairsystems.com Wartsila Water Systems, Fleets Corner, Poole, Dorset, BH17 0JT, 01202 662600, www.wartsila.com WRES Ltd, 25 Whitney Road, Nuffield Industrial Estate, Poole, Dorset, BH17 0GL, 01202 674480, www.wres-welding.co.uk Wyndham Page Ltd, Unit 1C Chalwyn Ind Est, Parkstone, Poole, Dorset, BH124PE, 01202 734656, www.wyndhampage.com

Pip Hare Ocean Racing, 71 Lilliput Road, Poole, Dorset, BH14 5SX, 07787 427063, www.piphareoceanracing.com

Marketing PR & Web Developers Aylesworth Fleming, Holland House, St Paul’s Place, Bournemouth, Dorset, BH8 8GG, 01202 295723, www.afagency.co.uk Bendell Publicity Consultants Ltd, 109 Leeson Drive, Ferndown, Dorset, BH22 9RD, 07771 700394, www.bendell-publicityconsultants-limited.co.uk Cara Telemarketing Ltd, 6 Ferndown Industrial Estate, Whittle Road, Wimborne, Dorset, BH21 7RU, 01202 890055, www. caratelemarketing.com Caron Khan Consultancy, The Studio, 31 Petersfield Road, Bournemouth, Dorset, BH7 6QG, 07967 524578, www.caronkhan.co.uk Crowd Creative Communications Agency, Floor 3 Wilson Holuse, 2 Lorne Park Road, Bournemouth, Dorset, BH1 1JN, 01202 529743, www.thisiscrowd.com Darren Northeast PR Ltd, Suite 5, Second Floor, The Chocolate Box, 8 – 10 Christchurch Road, Bournemouth, Dorset, BH1 3NA, 01202 676762, www. darrennortheast.co.uk Digital Storm Limited, Second Floor, 27/31 Old Christchurch Road, Bournemouth, Dorset, BH1 1DS, 01202 298392, www. digitalstorm.co.uk Insightful UX Ltd, 5b New Orchard Way, Guildhall Mews, Poole, Dorset, BH15 1LY, 01202 912760, www.insightfulux.co.uk Intergage Ltd, Unit 8, Holes Bay Business Park, Sterte Avenue West, Poole, Dorset, BH15 2AA, 01202 684009, www.intergage. co.uk Key Digital Agency Ltd, Stowey House, Bridport Road, Poundbury, Dorchester, Dorset, DT1 3SB, 01305 542000, www.key. digital

June 2019 | Dorset Business Focus

Media & Film Global, Radio House, Whittle Avenue, Apple Industrial Estate, Fareham, Hampshire, PO15 5SX, 01489 587610, www.global.com Global Brand Communications, 76 Shelley Road East, Bournemouth, Dorset, BH7 6HB, 01202 727070, www.discoverglobal.co.uk Image Republic Ltd, Unit 1 Kingfisher Park, Collingwood Road, West Moors, Wimborne, Dorset, BH21 6US, 01202 820555, www. imagerepublic.co.uk Monogram Media, The Picture House, 309 – 315 Holdenhurst Road, Bournemouth, Dorset, BH8 8BX, 08009 496655, www. monogrammedia.co.uk The ID Group, 14 Briggs House, 26 Commercial Road, Poole, Dorset, BH14 0JR, 07957 334633, www.theidgroup.co.uk The Video Club, 635-637 Christchurch Road, Bournemouth, Dorset, BH1 4AP, 01202 392653, www.thevideoclub.co Thin Reel Media Ltd, Weighbridge House, Bay Hog Lane, Poole, Dorset, BH15 1JF, 07876 796233, www.thinreelmedia.com Wave 105, 5, Manor Court, Barnes Wallis Road, Segensworth East, Fareham, Hampshire, PO15 5TH, 07590 014477, www. wave105.com

Motoring Sales & Servicing Bionanovate Limited, Studio 9, The Greenhouse, Mannings Heath Road, Poole, Dorset, BH12 4NQ, 01202 695999, www. bionanovate.com Breeze Volkswagen, Yarrow Road, Tower Park, Poole, Poole, Dorset, BH12 4QY, 01202 713000, www.breeze-volkswagen.co.uk Dorset Sports Cars Ltd, Three Cross Garage, 99 Ringwood Road, Three legged Cross, Wimborne, Dorset, BH21 6RD, 01202 825911, www.dorsetsportscars.co.uk E T S Truck & Van, 6 Witney Road, Nuffield Industrial Estate, Poole, Dorset, BH17 0GH, 01202 669339, www.etstrucks.co.uk

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Osmond Ergonomics, 21 Johnson Road, Ferndown Industrial Estate, Wimborne, Dorset, BH21 7SE, 01202 850550, www. ergonomics.co.uk

Office Supplies Ace Office Environments Ltd, Emberton House, Yeomans Way, Bournemouth, Dorset, BH8 0BP, 01202 240000, www.aceoffice. co.uk Labelzone, 58 Nuffield Road, Nuffield Industrial Estate, Poole, Dorset, BH17 0RT, 01202 681311, www.labelzone.co.uk

Packing & Packaging Bayquest Packaging, Units 14-15, Uddens Trading Estate, Wimborne, Dorset, BH21 7NL, 01202 893473, www.bayquest.co.uk PSP Logistics, PSP Dorset, 105E Bournemouth Aviation Park, Bournemouth International Airport, Christchurch, Dorset, BH23 6NW, 01489 565577, www.psplogistics.co.uk

Pharmaceutical PHARMAQ Ltd, Unit 15, Sandleheath Industrial Estate, Fordinbridge, Hampshire, SP6 1PA, 01425 656081, www.pharmaq.no

Photographer Anna Klesse Photography, A1 Romany Business Park, Wareham Road, Holton Heath, Poole, Dorset, BH16 6JL, 07873 251863, www.annaklesse.com SKC Photography, 1 Rowan Close, Wareham, Dorset, BH20 7QH, 01929 551788, www.skcphotography.co.uk Studio Shotz Photography, 5 St Margarets Avenue, Christchurch, Dorset, BH23 1JD, 01202 432234, www.studioshotz.co.uk

Plumbing Heating Roberts Plumbing & Heating, 42a Broadstone Lane, Ringwood, Hampshire, BH24 3RS, 07511 749922

Printing Services & Supplies C M P Printing Limited, G3 The Fulcrum, Vantage Way, Poole, Dorset, BH12 4NU, 01202 739993, www.cmp-uk.com

@DorsetChamber

DORSET BUSINESS FOCUS / BUSINESS DIRECTORY Logik Copying Systems Ltd, 16 Nimrod Way, Ferndown Industrial Estate, Wimborne, Dorset, BH21 7SH, 01202 873366, www. logiksystems.co.uk

Pulford Publicity Ltd (inc. Mags4Dorset & Brightbox Designs), Dana House, Spinneys Lane, Ferndown, Dorset, BH22 9BZ, 01202 870270, www.mags4dorset.co.uk

Maidmans Moving and Storage Limited, Unit 1, 2 Willis Way, Fleets Lane Industrial Estate, Poole, Dorset, BH15 3SS, 01202 681 397, www.maidmans.com

The Minster Press, The Old Brewery, 14-15 Mill Lane, Wimborne, Dorset, BH21 1JQ, 01202 882277, www.printsolutions.co.uk

The Daily Echo & Dorset Echo, Richmond Hill, Bournemouth, Dorset, BH2 6HH, 01202 554601, www.bournemouthecho.co.uk/. dorsetecho.co.uk

Store & Secure Self Storage, 5 Yeomans Way, Castlepoint, Bournemouth, Dorset, BH8 0BJ, 01202 520220, www.storeandsecure. co.uk

Recruitment

Retail

Ash Elite, Space House, 22-24 Oxford Road, Bournemouth, Dorset, BH8 8EZ, 01202 797518, www.ashelite.com

Brewery Square, Concierge Office, 3 Copper Street, Dorchester, Dorset, DT1 1GH, 01305 267777, www.brewerysquare.com

Aspire Jobs Ltd, Office 9 The Crown House, 2 Southampton Road, , , Ringwood, Hampshire, BH24 1HY, 07974 429217, www. aspirejobs.co.uk

Dacombes of Wimborne, 61-63 Leigh Road, Wimborne, Dorset, BH21 1AE, 01202 882615, www.dacombesofwimborne.com

The Print Agency, 35 Haviland Road, Ferndown, Dorset, BH22 9ND, 01202 872777, www.theprintagency.com Xerocad Limited, 527 Ringwood Road, Ferndown, Dorset, BH22 9AQ, 01202 897297, www.xerocad.co.uk

Product Design Aetha Design Studio Ltd, Unit G, Arthur Bray Yard, 4 West Quay Road, Poole, Dorset, BH15 1HT, 01202 403368, www.aethadesign. com

Property Maintenance SCD Plumbing Ltd., Sandford Close, Bournemouth, Dorset, BH9 3PQ, 01202 403666, scdplumbing.co.uk GH Property Management Ltd, The Old Barn, Vicarage Farm Business Park, Winchester Road, Fair Oak, Eastleigh, Hampshire, SO50 7HD, 03453 080988, www.gh-propertymanagement.co.uk

Property Sales and Rental ASN Capital, 676-680 Wimborne Road, Bournemouth, Dorset, BH9 2EG, 01202 771441, www.asncapital.com D J Property, Unit C Oxford Court, Cambridge Road, Granby Industrial Estate, Weymouth, Dorset, DT4 9GH, 01305 778896, www.djproperty.com

FTS Construction Recruitment, Bourne Space, 23 Hinton Road, Bournemouth, Dorset, BH1 2EF, 01202 201225, www. ftscareers.com Hardy Recruitment, 21 Church Road, Poole, Dorset, BH14 8UF, 01202 232520, hardyrecruitment.com Intalent Solutions Limited, Platinum Park, Exeter Park Road, Bournemouth, Dorset, BH2 5AY, 01202 652107, www.intalent.co.uk KDC Resource Ltd, Building 307, Aviation Park West, Bournemouth Airport, Hurn, Christchurch, Dorset, BH23 6NW, 01202 596360, www.kdcresource.com Mploy Staffing Solutions Ltd, Vision House, 236-244 High Street North, Poole, Dorset, BH15 1EA, 01202 668360, www.mploystaff. com Prospects Services, Fairview House, 17 Hinton Road, Bournemouth, Dorset, BH1 2EE, 01202 638990, www.prospects.co.uk

Goadsby & Harding (Survey & Valuation) Ltd, 99 Holdenhurst Road, Bournemouth, Dorset, BH8 8DY, 01202 550000, www. goadsby.com

Real Recruitment Solutions, First Floor 6 Stratfield Saye, 20- 22 Wellington Road, Bournemouth, Dorset, BH8 8JN, 01202 530770, www.realrecruitmentsolutions.co.uk

IW Group Services (UK) Ltd, Aviation Business Park, Enterprise Close, Bourenmouth, Dorset, BH236NX, 01202 331700, www.basepoint.co.uk

Reed Specialist Recruitment, 106 Old Christchurch Road, Bournemouth, Dorset, BH1 1LR, 01202 585585, reedglobal.com

James Drewitt & Son Ltd, 865 Ringwood Road, Bournemouth, Dorset, BH11 8LW, 01202 575757, www.drewittgroup.co.uk Move On Sales and Lettings, 420 Poole Road, Branksome, Poole, Dorset, BH12 1DF, 01202 711169, www.moveonrentals.com Sibbett Gregory Wright and Coles Limited, 3 Winchester Place, North Street, Poole, Dorset, BH15 1NX, 01202 661177, www. sibbettgregory.com Vantage Point, 10 High Street, Poole, Dorset, BH15 1BP, 01202 619868, www.vantagepointuk.com

Property Tax Specialists E3 Consulting Ltd, 2 Meridians Cross, 7 Ocean Way, Southampton, Hampshire, SO14 37J, 03452 306450, www.e3consulting. co.uk

Public Relations & Marketing Consultants Deep South Media Ltd, 3 Victoria Park Place, 706 Wimborne Road, Winton, Bournemouth, Dorset, BH9 2EG, 01202 534487, www.deepsouthmedia.co.uk Haynes MarComs LTD, 18 Garland Road, Poole, Dorset, BH15 2LA, 07919 510051, www.ryanhaynesmarketing.com

South West Recruitment Ltd, 1 Holdenhurst Road, Lansdowne, Bournemouth, Dorset, BH8 8EH, 01202 292907, www.swr.uk.net TeamJobs, 30 Parkstone Road, Poole, Dorset, BH15 2PG, 01202 445700, www. teamjobs.co.uk The Work Shop (Poole), 26 Old Wareham Road, Poole, Dorset, BH12 4QR, 01202 748804, www.thework-shop.co.uk

Recruitment & Software Direct Hiring Solutions & Network Executive, 9 Windsor View, 5 Windsor Road, Bournemouth, Dorset, BH14 8SE, 07540 138881, www.network-executive.com

Recycling & Waste Eco-Sustainable Solutions Ltd, Chapel Lane, Parley, Christchurch, Dorset, BH23 6BG, 01202 593601, www.thisiseco.co.uk W & S Waste Management Ltd, 14-16 Nuffield Road, Nuffield Ind Estate, Poole, Dorset, BH17 0RB, 01202 675564, www. wsrecycling.co.uk Waste Management Facilities Ltd, Unit 4 Stratfield Saye, 20-22 Wellington Road, Bournemouth, Dorset, BH8 8JN, 01202 535888, www.wmfltd.co.uk

Regeneration Transport

Liz Lean PR, 4a Banks Road, Sandbanks, Poole, Dorset, BH13 7QB, 01202 701828, www.lizleanpr.co.uk

Jurassic Coast Holdings Ltd, 45 Old Milton Road, New Milton, Hampshire, BH25 6DJ, 01425 620666, jurassiccoastholdings.com

Publications

Removals & Storage

IMS Group, 96 - 98 Castle Lane West, Bournemouth, Dorset, BH9 3JU, 01202 611100, www.ims-group.co.uk

Leatherbarrows Removals & Storage Ltd, C3 Cirrus Court, Bournemouth Int Airport, Christchurch, Dorset, BH23 6BW, 01202 578581, www.leatherbarrows.co.uk

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Fab Frocks Ltd, 17 Seamoor Road, Bournemouth, Dorset, BH4 9AA, 01202 765353, www.fabfrocks.co.uk New Look Group Ltd, Mercery Road, Weymouth, Dorset, DT3 5HJ, 01305 765000, www.newlook.com The Dolphin Shopping Centre, Centre Management Offices, 110 Dolphin Shopping Centre, Poole, Dorset, BH15 1SZ, 01202 673906, www.dolphinshoppingcentre.co.uk

Retail & Commercial Interiors Watt to Wear Ltd, Unit 3 Old Brewery Road, Wiveliscombe, Somerset, TA4 2PW, 01984 622010, www.watt-to-wear.co.uk Creative Retail Solutions, 2C Aston Way, Mannings Heath, Poole, Dorset, BH12 4FE, 01202 233088, www.creativeretailsolutions. co.uk

Solicitors Barker Brettell LLP, Medina Chambers, Town Quay, Southampton, Hampshire, SO14 2AQ, 02380 336970, www.barkerbrettell. co.uk Battens Solicitors Ltd, Savernake House, 42 High West Street, Dorchester, Dorset, DT1 1UU, 01305 250560, www.battens.co.uk Coles Miller Solicitors LLP, 44-46 Parkstone Road, Poole, Dorset, BH15 2PG, 01202 673011, www.coles-miller.co.uk Dutton Gregory Solicitors LLP, 3 Poole Road, Bournemouth, Dorset, BH2 5QJ, 01202 315005, www.duttongregory.co.uk Ellis Jones Solicitors LLP, 302 Charminster Road, Bournemouth, Dorset, BH8 9RU, 01202 525333, www.ellisjones.co.uk Frettens LLP, The Saxon Centre, 11 Bargates, Christchurch, Dorset, BH23 1PZ, 01202 499255, www.frettens.co.uk Harold G Walker Solicitors, Grenville House, 30 West Borough, Wimborne, Dorset, BH21 1NF, 01202 881454, www.hgwalker. co.uk Humphries Kirk, Glebe House, North Street, Wareham, Dorset, BH20 4AN, 01305 251007, www.hklaw.eu Laceys Solicitors LLP, 5 Poole Road, Bournemouth, Dorset, BH2 5QL, 01202 557256, www.laceyssolicitors.co.uk Lester Aldridge LLP, Russell House, Oxford Road, Bournemouth, Dorset, BH8 8EX, 01202 786161, www.lesteraldridge.com M J P Law Ltd, 22 Westborough, Wimborne, Dorset, BH21 1NF, 01202 842929, www. mjplaw.co.uk

Kiwi Design, 9 Bessemer Close, Ebblake Industrial Estate, Verwood, Dorset, BH31 6AZ, 01202 822634, www.kiwidesign.co.uk

Matthew and Matthew, 194 Seabourne Road, Bournemouth, Dorset, BH5 2JD, 01202 437179, www.mm4law.co.uk

Security

Preston Redman LLP, Hinton House, Hinton Road, Bournemouth, Dorset, BH1 2EN, 01202 292424, www.prestonredman.co.uk

Dorset Fire & Security, Unit 12, Albany Business Park, Cabot lane, Poole, Dorset, BH17 7BX, 01202 339611, www. dorsetfiresecurity.com

Scott Walby LLP, Brooke House, Oakley Hill, Wimborne, Dorset, BH21 1RJ, 01202 888300, www.scott-walby.com

Smart Homeworks, Browning Ave, Bournemouth, Dorset, BH5 1NS, 01202 309503, www.smarthomeworks.co.uk

Steele Raymond LLP, Richmond Point, 43 Richmond Hill, Bournemouth, Dorset, BH2 6LR, 01202 204598, www.steeleraymond. co.uk

Vanguard Services, 163A Charminster Road, Bournemouth, Dorset, BH8 9QG, 01202 523573, www.vanguard-services. co.uk

Trethowans, Space House, 22-24 Oxford Rd, Bournemouth , Dorset, BH8 8EZ, 01202 338585, www.trethowans.com

Serviced Offices

Sports & Leisure

BizSpace Poole, Discovery Court, 551 - 553 Wallisdown Road, Poole, Dorset, bh12 5ag, 01202 853100, www.bizspace.co.uk/spaces/ poole

Active Dorset, SCITT Room, Bournemouth Learning Centre, Slades Farm, Ensbury Avenue, Bournemouth, Dorset, BH10 4HG, 01202 458889, www.activedorset.org

Software

AFC Bournemouth, Vitality Stadium, Dean Court, Kings Park, Bournemouth, Dorset, BH7 7AF, 01202 726322, www.afcb.co.uk

Bytes Ahead Ltd, Suite 2, 2 Lansdowne Crescent, Bournemouth, Dorset, BH1 1SA, 01202 377355, www.bytesahead.com Chittak, 70 Malmesbury Park Road, Charminster, Bournemouth, Dorset, BH8 8PJ, 01202 611711, www.chittak.co.uk

Bournemouth Rugby Club, Chapel Gate, East Parley, Christchurch, Dorset, BH23 6BL, 07584 208500, www.bournemouth-rugby. co.uk

KFA Connect, First Floor, 28-30 Southampton Road, Ringwood, Hampshire, BH24 1HY, 01425 484445, www.kfa.co.uk

Dorset County Football Association, Blandford Close, Poole, Dorset, BH14 4BF, 01202 682375, www.dorsetfa.com

Provulo, Christchurch Road, Ringwood, Hampshire, BH243AS, 07503 267160, www. provulo.com

Dudsbury Golf Club (Hotel & Spa), 64 Christchurch Road, Ferndown, Dorset, BH22 8ST, 01202 593499, www.dudsburygolfclub. co.uk

Solweb Ltd, 2 Cedar Park, Cobham Road, Ferndown Industrial Estate, Dorset, Ferndown Industrial Estate, Dorset, BH21 7SB, 01202 232846, www.solweb.co.uk Tripleplay Services Ltd, Unit 3 Concept Park, Innovation Close, Poole, Dorset, BH12 4QT, 08456 432057, www.tripleplay.tv

Solar/Green Energy Daylight Energy, Unit 19, Slader Business Park, Witney Road, Poole, Dorset, BH17 0GP, 07889 915745, www.daylightenergy.co.uk

Grosvenor Casino Bournemouth, 48 Westover Road, Bournemouth, Dorset, BH1 2BZ, 01202 553790, www.grosvenorcasinos. com Hoburne Golf, Crane Valley Golf Club, Verwood, Dorset, BH31 7L1, 01202 814088, www.hoburnegolf.com Muc-Off Ltd, 23 Branksome Business Park, Branksome, Poole, Dorset, BH12 1DW, 01202 307790, www.muc-off.com

DORSET BUSINESS FOCUS / BUSINESS DIRECTORY Poole Stadium Greyhound Racing Speedway & Hospitality, Poole Stadium, Wimborne Road, Poole, Dorset, BH15 2BP, 01202 677449, www.poolegreyhounds.com

Town & Country Communications, 346-348 Charminster Road, Bournemouth, Dorset, BH8 9RX, 01202 514444, www.towncountry-comms.co.uk

Rock Reef (Bournemouth Pier), Unit 3 Pier Approach, Bournemouth, Dorset, BH2 5AA, 01202 983983, www.rockreef.co.uk

TXI Telecoms, Unit 4 Glenmore Business Park, Holton Heath, Poole, Dorset, BH16 6NL, 01202 233550, www.txitelecom.co.uk

Rockley Watersports Ltd, Rockley Watersports Ltd, 13 Parkstone Road, Poole, Dorset, BH152NN, 01202 677272, www. rockleywatersports.com

VoIP Unlimited, 6 Albany Business Park, Cabot Lane, Poole, Dorset, BH17 7BX, 01202 612000, www.voip-unlimited.net

Swanage Railway Marketing, Station House, Swanage, Dorset, BH19 1HB, 01929 425800, www.swanagerailway.co.uk The Tank Museum, Bovington, Bovington, Dorset, BH20 6JG, 01929 405096, www. tankmuseum.org Weymouth and Portland National Sailing Academy, Hamm Beach Road, Osprey Quay, Portland, Dorset, DT5 1SA, 01305 866000, www.wpnsa.org.uk X-Leisure (Poole) Ltd, 5 Strand, Strand, London, WC2N 5AF, 02077 472300, www. towerparkcentre.co.uk

Stonemasons

Wessex Internet Limited, Ranston, Blandford, Dorset, DT11 8PU, 03332 407997, www.wessexinternet.com

Tool Hire & Sales Piling Equipment Ltd, Solutions House, Centurion Way, Crusader Park, Warminster, Wiltshire, BA12 8BT, 01985 219192, www. piling-equipment-ltd.com

Portman Stone Limited, 1 Airfield Way, Christchurch, Dorset, BH23 3PE, 01202 484340, www.portmanstone.com

Site Safety Limited, Unit 6 & 7 Lindbergh Road, Ferndown Industrial Estate, Wimborne, Dorset, BH21 7SP, 01202 870555, www. sitesafetylimited.co.uk

Poole Harbour Commissioners, Harbour Office, 20 New Quay Road, Poole, Dorset, BH15 4AF, 01202 440210, www.phc.co.uk

Tower Supplies, 3 Yarrow Road, Poole, Dorset, BH12 4TS, 01202 718000, www. towersupplies.com

Yellow Buses, Yeomans Way, Bournemouth, Dorset, BH8 0BQ, 01202 636046, www. bybus.co.uk

Viper 10, Suite 6, Coy Pond Business Park, Ingworth Road, Poole, Dorset, BH12 1JY, 01202 545635, www.Viper10.com

Travel

Young Chamber School

Condor Ferries Ltd, Condor House, New Harbour Road South, Poole, Dorset, BH15 4AJ, 03456 091030, www.condorferries. com

Bournemouth School for Girls Sponsored by Lester Aldridge, Castle Gate Close, Castle Lane West, Bournemouth, Dorset, BH8 9UJ, 01202 526289, www.bsg. bournemouth.sch.uk

Chapman Lily Planning Ltd, Unit 5 Designer House, Sandford Lane, Wareham, Dorset, BH20 4DY, 01929 553818, www.clplanning. co.uk

Gilt Edged Travel, 6 Belmont Avenue, Bournemouth, Dorset, BH8 0AN, 01202 528033, www.giltedgedtravel.co.uk

Budmouth College sponsered by Atlas Elektronik, Chickerell Road, Weymouth, Dorset, DT4 9SY, 01305 830505, www. budmouth.dorset.sch.uk

Heathside Travel Ltd , Forest Edge, 1 Humber Road , Ferndown, Dorset, BH22 8XN, 01202 892202, www.heathsidetravel. co.uk

Highcliffe School Sponsered by Hoburne Ltd, Parkside, Highcliffe, Christchurch, Dorset, BH23 4QD, 01202 273381, www. highcliffe.dorset.sch.uk

Not Just Travel - Perfect Destinations, Yeatminster Road, Poole, Dorset, BH17 8AH, 01202 901261, www.notjusttravel.com/ perfectdestinations

Lytchett Minster School sponsored by Walker Wealth Management, Post Green Road, Lytchett Minster, Poole, Dorset, BH16 6JD, 01202 622413, www.lytchett.org.uk

Prestige Holidays, 1 Fridays Court, High Street, Ringwood, Hampshire, BH24 1JA, 01425 484007, www.prestigeholidays.co.uk

Parkstone Grammar School (Sponsored by Coles Miller), Sopers Lane, Poole, Dorset, BH17 7EP, 01202 605605, www.parkstone. poole.sch.uk

Arena4Finance, Suite 6 Merley House Business Centre, Merley House Lane, Wimborne, Dorset, BH21 3AA, 01202 849691, www.arena4finance.co.uk

Team Building Joseph Allnatt Centres LTD, The Chatsworth Centre, 35 Ulwell Road, Swanage, Dorset, BH19 1LG, 01929 421075, www.allnatt.co.uk

Beyond This - Motivational Speaker, Yew Tree Cottage, Bat Alley, Marnhull, Sturminster Newton, Dorset, DT10 1NX, 07884 946219, www.beyondthis.co.uk

Treasure Trails Partners (Dorset and New Forest), Giants Head Farm House, Old Sherborne Road, Cerne Abbas, Dorchester, Dorset, DT2 7TR, 07867 800897, www. treasuretrails.co.uk

Locomotivation, The Old Bank, 40-42 The High Street, Poole, Dorset, BH15 1BT, 01202 567204, www.locomotivation.co.uk

4Com plc, One Lansdowne Plaza, 24 Christchurch Road, Bournemouth, Dorset BH1 3NE, 03304 444444, www.4com.co.uk Buzz Networks Ltd, 6 Glenmore Business Park, Blackhill Road, Holton Heath, Poole, Dorset, BH16 6NL, 02034 888812, www. buzzconnect.co.uk Citrus Telecommunications Ltd, 99 Holdenhurst Road, Bournemouth, Dorset, BH8 8DY, 03451 939393, www.boxcleversolutions.co.uk Crystal Clear Telecom Ltd, Suite 3 Richmond House, Richmond Hill, Bournemouth, Dorset, BH2 6EZ, 01202 941040, www.crystalcleartelecom.co.uk EA Systems & Support Limited, Unit 18 Benson Road, Nuffield Industrial Estate, Poole, Dorset, BH17 0DG, 01202 614061, www.ea-systems.co.uk Grapevine UK, 19-25 Nuffield Road, , , , Poole, Dorset, BH17 0RU, 01202 644434, www.grapevine.uk.com Phones 4 Business Limited, 3 Victoria Park Place, 706 Wimborne Road, Bournemouth, Dorset, BH9 2EG, 01202 705030, www. phones4business.com Telesoft Technologies Ltd, Observatory House, Stour Park, Blandford, Dorset, DT11 9LQ, 01258 480880, www.telesofttechnologies.com

More Bus / Excelsior Coaches, Poole Bus Station, 1 Dolphin Centre, Poole, Dorset, BH15 1SN, 01202 338420, www.morebus.co.uk

Dorset Cruises (Poole) Ltd, Poole Quay, Poole, Dorset, BH15 1HJ, 01202 724910, www.dorsetcruises.co.uk

Aspire Training Team, 744 Christchurch Road, Bournemouth, Dorset, BH7 6BZ, 01202 551553, www.aspiretrainingteam. co.uk

Telecommunications

Workwear

Town Planning Consultants

Training

Hoare Banks Stonemasons, Hoare Banks House, 19 Gloucester Road, Bournemouth, Dorset, BH7 6DA, 01202 397231, www. hoarebanks.co.uk

John Pipe Limited, 380 Ringwood Road, Poole, Dorset, BH12 3LT, 01202 715888, www.johnpipe.co.uk

Micro Nav Limited, 41-47 Seabourne Road, Bournemouth, Dorset, BH5 2HU, 01202 764444, www.micronav.co.uk Ouch Training Team Ltd, 13c Riverside Park, Station Road, Wimborne, Dorset, BH21 1QU, 01202 880999, www.ouchtraining.co.uk Performance People Ltd, C/O Dorset Chamber, Ling Road, Poole, Dorset, BH12 4NZ, 07968 416466, www. performancepeople.org Trayna UK, Bayside Business Centre, 1 Sovereign Business Park, 48 Willis Way, Poole, Dorset, BH15 3TB, 07746 495972, www.traynauk.com Unicorn Training, Telephone House, 18 Christchurch Road, Brighton, East Sussex, BN1 4DU, 01202 306050, www. unicorntraining.com Work Well Hub, 4 The Triangle, Poole, Dorset, BH16 5PG, 01202 987916, www. workwellhub.com

Transport & Logistics Brittany Ferries Freight, New Harbour Road South, Poole, Dorset, BH15 4AJ, 08712 440411, www.brittanyferriesfreight.com Channel Seaways Ltd, X Shed, New Harbour Road, Poole, Dorset, BH15 4BB, 01481 723400, www.channelseaways.co.uk DPD Local, Unit 5 Homelands Farm, Ringwood Road, Three legged Cross, Wimborne, Dorset, BH21 6QZ, 01202 828691, www.dpdlocal.co.uk

Sterling Travel Management, Suite H Medina Chambers, Town Quay, Southampton, Hampshire, SO14 2AQ, 02380 330111, www.sterlingtravel.co.uk Travel Counsellors For Business, 3 Chard Lane, Ringwood, Hampshire, BH24 3FJ, 01202 802166, www.tctravelmanagement. co.uk/katharine.cleall

Utilities D&A Procurement Ltd, 25B Ensbury Avenue, Bournemouth, Dorset, BH10 4HF, 07956 311336, www.daprocurement.co.uk

UX Design Experience UX, 4th Floor Avalon, 26-32 Oxford Road, Bournemouth, Dorset, BH8 8EZ, 01202 293652, www.experienceux. co.uk

Vehicle Leasing

Poole High School (Sponsored by Intergage), Wimborne Rd, Poole, Dorset, BH15 2BW, 01202 666988, www.poolehigh. co.uk Queen Elizabethâ&#x20AC;&#x2122;s School sponsored by Blue Sky Financial Planning, Blandford Road, Wimborne, Wimborne, Dorset, BH21 4DT, 01202 885233, www.qe.dorset.sch.uk Shaftesbury School Sponsered by BV Dairy, Barton Hill House, Salisbury Road, Shaftesbury, Dorset, SP7 8ER, 01747 852469, www.shaftesburycomp.dorset. school.co.uk St Edwards School Sponsered by Actisense, Dale Valley Road, Poole, Dorset, BH15 3HY, 01202 740950, www.st-edwards. poole.sch.uk Talbot Heath School sponsored by Smith Hobbs Wealth Management LTD, Rothesay Road, Talbot Woods, Bournemouth, Dorset, BH4 9NJ, 01202 761881, www.talbotheath. org

Alternative Route Vehicle Leasing, 34 Discovery Court Business, Wallisdown Road, Poole, Dorset, BH12 5AG, 01202 821354, www.vehicleleasingdorset.co.uk

The Grange School (Sponsored by Reid Steel), Redvers Road, Christchurch, Dorset, BH23 3AU, 01202 486536, www. thegrangeschool.com

Vehicle Rental

Thomas Hardye School sponsored by Atlas Elektronik, Queens Avenue, Dorchester, Dorset, DT1 2ET, 01305 266064, www.thomas-hardye.net

Abacus Vehicle Hire/ Horton Commercials, 13/19 Johnson Road, Wimborne, Dorset, BH21 7SE, 01202 877790, www.abacusvanhire.co.uk

Windows & Double Glazing Dorset Windows Ltd, 12 Victory Close, Woolsbridge Ind Est, Three Legged Cross, Wimborne, Dorset, BH21 6SX, 01202 825225, www.dorsetwindows.com

Twynham School (Sponsored by Reid Steel), Sopers Lane, Christchurch, Dorset, BH23 1JF, 01202 486237, www. twynhamschool.com Weymouth College sponsored by Atlas Elektronik, Cranford Avenue, Weymouth, Dorset, DT4 7LQ, 01305 208919, www. weymouth.ac.uk,

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June 2019 | Dorset Business Focus

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