Dorset Business Focus | August 2019

DORSET BUSINESS FOCUS / WELCOME

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very warm welcome to the eighth edition of Dorset Business Focus magazine. As I write this month’s introduction we are enjoying the hottest day on record and we are just one day in to a new government with Boris Johnson now settling into number 10.

Following the Prime minister’s appointment, I wrote to him to invite him down to Dorset to engage with our business community for him to fully understand the concerns of business first hand. I am hopeful that the new government will be able to kick-start the economy with businessfriendly policies to support growth and recognise the valuable contribution business makes to the economy and society. Dorset Chamber has been supporting the British Chamber of Commerce’s relentless campaign for stability and clarity over Brexit and we will continue to lobby and represent

our county’s firms to make sure their voice is heard.

I would like to thank those members who completed our customer service survey. The results are in and we have been looking through the results in detail. These surveys are incredibly important in helping us to better serve our members.

It is our intention to publish the information in September’s magazine.

As always, we are always open to new ideas and suggestions to further develop the magazine and if there’s anything you’d like to see featured, please get in touch. It’s going to be an interesting, and no doubt eventful period with the new government in place and we call on them unite and do the very best for UK businesses.

Ian Girling Chief Executive Dorset Chamber of Commerce and Industry

REIDsteel - Growth of a Dorset success story

Contents 09 Presidents column 10 BCC Quarterly Economic Survey Q2 2019

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12 Deep South Media – your reputation, our expertise 14 Young Chamber 18 Emotional intelligence in business 20 PSP Dorset offers new service 25 ANew Faces, New Places 27 Affiliated Town Chambers 27 Member To Member Chamber Offers 28 How to choose between candidates 30 New Members

33 Equality and diversity in the workplace – a time to reflect 36 Dorchester awarded plastic free communities status 38 Who do you trust with you parcel or pallet?

40 Dorset Gateway

World War One had just ended, the first non-stop transatlantic flight had been made and Nancy Astor became the first woman to take her seat at the House of Commons in the same year that Col John Reid founded the steel company bearing his name.

45 What is driving UK energy bill price rises?

46 Using physical activity to improve mental health 47 Employee engagement directly linked to bottom line 52 - 53 Social

42 International trade

53 Events and training

44 Does Bournemouth need a clean air zone?

55 - 62 Dorset Business Directory

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The top policy issues hero speaks at Directors’ and actions for Dorset Lunch

EDITORIAL

Steve Bulley

steve.bulley@dcci.co.uk Chamber House, Acorn Office Park, Ling Road, Poole, Dorset BH12 4NZ T. 01202 714800 W. www.dorsetchamber.co.uk more news online - www.dorsetchamber.co.uk/news

11 Bomb disposal

Stuart Dixon

stuart.dixon@dcci.co.uk

DESIGN, PRODUCTION AND SALES Production Manager Ben Pulford ben@pulfordpublicity.co.uk

Lead Designer Louis Pulford louis@pulfordpublicity.co.uk

Media Sales Russell Harness

Siobhan Birtwistle

siobhan.birtwistle@dcci.co.uk

russell@pulfordpublicity.co.uk 01202 941466

01202 893430 www.pulfordpublicity.co.uk 3

DORSET BUSINESS FOCUS / NEWS

REIDsteel - Growth of a Dorset success story

World War One had just ended, the first non-stop transatlantic flight had been made and Nancy Astor became the first woman to take her seat at the House of Commons in the same year that Col John Reid founded the steel company bearing his name.

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oday – exactly one hundred years on from 1919 – John Reid & Sons Ltd (REIDsteel) has grown into a leading international structural steel company with clients across the UK, Europe and the world.

The Christchurch-based company works on inhouse design or pre-design projects whether it is steel only that is required or the whole building envelope, including cladding, glazing, doors and staircases.

It has exported to more than 140 countries worldwide to date but is also on the doorstep of Dorset and British customers – with 80 per cent of its sales through repeat business and recommendations.

As the 130-strong family owned business celebrates its centenary, it can look back at many highs and lows along the way to becoming the success story it is today.

Managing director Simon Boyd said: “REIDsteel has had to endure many tough times throughout the last century.

“The company survived being bombed out of France during the Second World War, moving to England and finally setting up on its current site in Christchurch during the 1950s.

“Michael Reid, who took on the running of the business from his father, had to deal with rationing and steel shortages as well as the after effects of the war on the UK economy.

“Our resilience and success has been down to maintaining the best quality service with integrity, along with the skills and hard work of our people over many years and our policy of placing innovation, customer care and staff involvement at the heart of everything we do.”

REIDsteel is a strong supporter of the Dorset Chamber and a sponsor of the Dorset Business Awards and the Young Chamber.

Although it has many clients in Dorset and the UK, it has also designed, made and built all kinds of structures in locations from the South Pacific, Russia, Asia and Africa to the Middle East, Mediterranean, Caribbean and South America.

They include bridges, hospitals, sports stadia, disaster resilient buildings, defensive structures, churches, car showrooms, schools, industrial and commercial buildings, car parks, warehouses and advanced aircraft hangars.

Recent work has included aircraft hangar extensions at Bournemouth Airport, Jaguar Land Rover dealerships, a hospitality centre at Thruxton race track, a 45m span bridge in Rotherham and the Civic Centre in Belize.

All of Reidsteel’s 150 structures in the Caribbean survived the devastating Cat 5 hurricanes of 2017 with no structural damage.

With exports comprising 70 per cent of its business, REIDsteel has been recognised by being awarded the Queen’s Awards for International Trade on four separate occasions.

As it looks to the future plans are advanced for relocation from its current home in Reid Street to a purpose-built facility within the Christchurch area.

The state of the art complex will allow REIDsteel to invest in cutting-edge technology, boost productivity and create more jobs – and increase the £6m each year it currently contributes to the local economy.

Meanwhile, it is hoped that its site in Reid Street will be turned into muchneeded housing, leaving a legacy for the areas in a landmark year.

Our resilience and success has been down to maintaining the best quality service with integrity, along with the skills and hard work of our people over many years and our policy of placing innovation, customer care and staff involvement at the heart of everything we do.

Visit www.reidsteel.com for more details.

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August 2019 | Dorset Business Focus

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DORSET BUSINESS FOCUS / NEWS

PANEL: One hundred not out Col John Reid – a cavalry officer who served in the trenches and at Gallipoli – launched the business after being demobbed in France at the end of the First World War. The company can arguably be credited for inventing the term ‘aircraft hangar’ when the famous French aviator Louis Bleriot – crashlanded into a field in the early 1920s and used a Reid-built barn as a temporary workshop.

He was so impressed with it that he immediately ordered three more. A barn or cattle shed in the local language is ‘hangar’ – and the world of commercial aircraft hangars was born.

From there, business boomed with jobs in Europe and some of the most remote and inhospitable places worldwide.

With the fall of France in the Second World War, the Reid family was forced to flee to the UK but Col Reid rebuilt the business in Christchurch – first at Tuckton Bridge, then Mill Road where it stands today.

Col Reid’s son Michael took on the running of the business in the late 1950s before being joined by Rollo Reid who was instrumental in the development of the company.

The dedicated team at REIDsteel have continued with the same ethos to develop the home and overseas markets and pioneer new innovations.

more news online - www.dorsetchamber.co.uk/news

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DORSET BUSINESS FOCUS / POLICY REPORT

The top policy issues and actions for Dorset For the past five years Ian Cambrook, Economic Development & Regeneration Consultant at Pidela Consulting Ltd, has written policy reports for the Dorset Chamber on the top-10 local and national business issues.

These reports are shared with the Dorset Chamber ambassadors before each meeting and offer the basis for discussion and the actions we take to represent your interests.

We are now publishing these policy reports in-order to reach wider audience and in this edition of the magazine we have highlighted three of the top-10 issues from the latest report. We recognise your interest in policy matters will vary considerably depending upon the size, sector and nature of your business but large, medium or small these issues do have an impact for you.

Brexit

(Sources: BBC, BCC, Dorset Chamber, & The Economist) By the time you read this the UK will have a new prime minister (and Conservative Party leader). Brexit will the prime minister’s first, and probably greatest, task because it will determine the future of this country for all of us in business and the wider community.

Following Theresa May’s resignation, both contenders for the leadership say they will renegotiate the Withdrawal Agreement and the UK will leave the EU on 31 October 2019. When Donald Tusk, President of the European Council, announced the flexible Brexit extension (12 April to 31 October) he pleaded with the UK “Please do not waste this time”. Since then MPs in Westminster have had a fortnight’s Easter holiday, held the Conservative Party leadership contest and are due to break for the summer recess on 25 July, returning at the beginning of September. They will then break again two weeks later for the annual party conference season, returning on 8 October, just 18 working days before we are due to leave.

Realistically, the EU is not going the renegotiate the Brexit Withdrawal Agreement with us by 31 October 2019. More importantly – for the EU – with a new President of the European Commission (Ursula von der Leyen, if confirmed) and a new President of the European Council (Charles Michel, if confirmed) the EU needs to move forward with its own agenda.

Key dates are: 17/ 18 October 2019 – Next EU Summit.

31 October 2019 – The UK’s flexible Brexit extension ends. In the event of no-deal the UK will crash out of the EU with no transition period.

31 December 2020 – The EU’s proposed transition period ends.

Subject to what happens on 31 October, the UK will be free to implement its own trade deals with other countries, and free of all obligations to the EU. 1 January 2021 – A new EU-UK free trade deal should take effect, along with special treaty relationships.

For specific business information see: • Prepare for EU Exit – euexit.campaign.gov.uk/ • BCC’s Brexit Hub – https://www.britishchambers.org.uk/ page/brexit-hub • Business Brexit Risk Register – https://www.britishchambers. org.uk/media/get/Business%20Brexit%20Risk%20Register. pdf So, what’s next? To be clear the UK is heading towards no-deal with the EU. Although MPs say they will stop a no-deal because it is the worst possible outcome there are only two ways to achieve this: •

either the UK agrees the Withdrawal Agreement which has been rejected three times, or

•

the UK revokes Article 50

Neither of these options seem likely in view of the current political turbulence. By default, therefore, the prospect of a hard no-deal is increasing.

Three years after the EU Referendum, with political instability and economic uncertainty on-going, the “Brexit dividend”, and promised trade deals, seem a long way off. A no-deal Brexit, once considered unthinkable even by most Leavers, has become normalised. For the Dorset business community, and indeed the rest of the country, you can only speculate where Brexit will lead us.

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August 2019 | Dorset Business Focus

Data Protection Charge Climate Change Emergency (Sources: GOV.UK, BBC & Dorset councils) In the spring MPs approved a motion to declare an environment and climate emergency. This step, which demonstrates the will of the House of Commons on the issue but does not legally compel the government to act, was approved without a vote.

The motion also called on the government to aim to achieve net-zero emissions before 2050 and for ministers to outline urgent proposals to restore the UK's natural environment and deliver a "zero waste economy" within the next six months.

The declaration of an emergency was one of the key demands put to the government by environmental activist group Extinction Rebellion in a series of protests. At the same time more and more young people are joining the protests.

Dozens of towns and cities across the UK, including London and Manchester, have already declared "a climate emergency". Significantly, one of the first actions of the new Dorset Council in May was to declare a climate emergency and their Climate Change Panel met for the first time in July.

The panel will develop a climate emergency plan for Dorset in partnership with organisations across the county. It’s also intended to invite representatives from Extinction Rebellion to the next meeting to suggest what Dorset Council could be doing to help reduce and mitigate climate change.

There’s no single definition of what climate emergency means but many local areas say they want to be carbon-neutral by 2030. Some councils are planning to introduce electric car hubs, declare ‘no car’ days and build sustainable homes to try to achieve this goal. In June the government committed to reducing greenhouse gas emissions to almost zero by 2050.

The climate change issue is rapidly rising up the political – and moral – agenda at the national and local level. Following Dorset Council’s declaration, BCP Council is also due to consider the climate change issue at their first full council meeting due in July. Dorset’s business community will need to work with the councils and contribute to the development of their action plans as they’re taken forward.

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(Sources: Information Commissioner’s Office & BCC) All businesses that process personal data are required to pay an annual data protection charge to the Information Commissioner's Office (ICO) unless a relevant exemption applies. It’s a legal requirement to pay the charge, and failure to do so could result in a fine. It also makes good business sense as it could have an impact on your business reputation.

There are three levels of charge payable: • Micro organisations (including sole traders) pay £40 • Small and medium organisations pay £60 and • Large organisations pay £2,900 In order to determine if you are required to pay the charge a self-assessment tool is available on the ICO website. Also, it’s important to make sure you’re paying the correct level of charge – the charge assessment tool will indicate the level you’re required to pay.

Once registered, certain limited information will be published by the ICO. The maximum penalty for not paying the fee is £4,350. So, it’s definitely worth carrying out the assessments to find out if you should be paying the fee, how much you’ll need to pay or whether your fee needs to be renewed.

That’s all for this edition. To view the full policy report, go to www. dorsetchamber.co.uk/about-us/ business-policy-report Ian Cambrook Pidela Consulting Ltd @DorsetChamber

more news online - www.dorsetchamber.co.uk/news

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August 2019 | Dorset Business Focus

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DORSET BUSINESS FOCUS / NEWS

The President’s Column

by Liz Willingham

Join Dorset’s business community for a night of glittering entertainment

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hile the entries for the Dorset Business Awards have now drawn to a close and the judging is underway to find the finalists, it’s time to start thinking about booking tables and securing your place at the Gala Dinner Ceremony.

Taking place on Thursday, November 28 at Bournemouth International Centre, the ceremony is a firm favourite in the business community’s calendar every year.

Entertainment plans will be kept under wraps until the big night, but we would like to thank some of the businesses that support the event and help to make it possible.

Brighter Productions return as our production sponsor to help make the night run smoothly and look spectacular, Custom World is this year’s entertainment sponsor, ESET is sponsoring the Twitter wall, Rotary Wessex will be providing the trophies, 1812 is hosting the after party, and BH Live is our catering sponsor once more.

Pay Coyne, director of venues and events at BH Live, commented: “We are thrilled to have been chosen again to host the Dorset Business Award’s Gala Dinner at Bournemouth International Centre. Our hospitality team is looking forward to delivering an exciting and delicious menu to complement what will be a terrific evening showcasing Dorset’s finest talent in the business community.”

We would also like to thank Westover Group, our Auto Partners for the event, last year they brought a Jaguar F-TYPE SVR and the Jaguar i-Pace all electric car to the ceremony, one of which was used for a test drive weekend by one lucky quiz winner on the night.

David Banks, business development specialist, added: “The Westover Group is delighted to be associated with this awards programme and has confirmed to return for the second year running as the official Auto Partner for the awards, with the opportunity to display models from some of the 15 manufacturers we represent. By supporting the Dorset Business Awards it provides us with the opportunity to reinforce the strong relationships we have with corporate customers throughout the region.”

For further information about the Awards or to purchase tickets for the Gala Dinner, please visit www.dorsetbusinessawards. co.uk or contact the Dorset Chamber on 01202 714810. Tickets cost £90 + VAT per person, or £850 + VAT for a table of 10 (Dorset Chamber members), or cost £100 + VAT per person, or £950 + VAT for a table of 10 (non-Dorset Chamber members). more news online - www.dorsetchamber.co.uk/news

Summer is here, so many of us are grabbing some down time in the (hopefully) good weather, and as entrepreneurs, it’s often a time to take stock, work out what is working well and where we are seeing some humps in the road.

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s I consider what to write for these monthly articles, I am trying to think about common themes which challenge us in business; things that don’t always get flushed out and debated, which ultimately can affect stress and wellbeing which, as many know, is one of the issues I am trying to champion in my presidential time at Dorset Chamber.

Deciding to run your own business is one of the most exciting and liberating experiences. It is, of course, not for everyone, but for those of us who have decided to go down that route, you start the journey with a bit of a blindfold, full of energy and wide-eyed wonder for this whole new world. I always compare it a little with parenthood and the thrill of introducing a new life. There is nothing more fulfilling and, whilst it’s hard work, you have no concept of the complex dynamics that go into the job and the responsibility which rests on your shoulders. I always say my third child is Liz Lean PR…... at times it’s been needier than the real ones…. but similarly I love it dearly and have navigated its maturing and wholly enjoyed nurturing its growth.

One of the emotions we inevitably experience, as both a parent or business leader, is fear. We all get ‘the fear’ from time to time. It’s natural, normal and learning to manage it comes with time and a bit of self-discipline. Making sure your business strategy is regularly reviewed helps, as does having access to good mentoring influences who can give perspective. Finding a trusted sounding board or two is key as it can be lonely when it comes to decision-making and taking risks - and it’s risk which often brings the fear with it. Yet it’s risk which allows a business to breath and scale, and without that, the only path is largely the straight and narrow one.

Over 150 years ago, Fredrick Douglas said “If there is no struggle, there is no progress”; any business will have its ebbs and flows. But the fear of failure is likely to cap its potential. If it is doing well the temptation is to leave it as it is, for fear of upsetting the equilibrium. Fear forces you to play it safe. But what are you missing out on? There could be greater achievements for your business by allowing it to fly and pushing the boundaries every now and again. The key to it is managing your fear; not allowing it to convince you that failure is the end of the world.

How many entrepreneurs do you know who have succeeded on a huge scale following failure? I am always intrigued to hear about individuals who have built great businesses, done well, then busted on a big scale - to only come back even bolder and exceeded anything they had previously achieved. It’s because they learnt that failure isn’t the end of the world and it has fuelled them beyond anything offered by their previous success. The most famous and successful people failed before they succeeded……. think about Bill Gates, whose first business Traf-O-Data didn’t do well at all! Henry Ford went bankrupt before the Ford Motor Company became the most successful automotive company of its time. JK Rowling is one of the most inspirational stories of recent years. Her struggle before the Harry Potter phenomenon was immense; jobless, penniless and with a dependent child. Walt Disney’s first attempt at business ended in bankruptcy through mismanagement of money and people. There are many more like them, household names who have made an impact on the world who persevered through difficult times and ultimately turned their fear of failure around.

The next time that nagging negative voice appears in your head, try to flip the script. Think about what might happen if you don’t take that chance or take a risk. Refuse to let the ‘what-if’ scenarios (which come with their stress and anxiety) scare you into inaction and overcome that conditioning. It won’t be easy, but it can become a habit eventually like anything else.

I’d love to hear views and experiences from anyone in our business community on this or other issues they may be facing. I’m keen to keep all this real! Find me on LinkedIn or drop Dorset Chamber a message.

Now get on that sun lounger when you can and dream big!

Liz x 9

DORSET BUSINESS FOCUS / QES

BCC Quarterly Economic Survey Q2 2019: UK growth stalling amid manufacturing slowdown The British Chambers of Commerce’s Quarterly Economic Survey – the largest private sector survey of business sentiment and a leading indicator of UK GDP growth, closely watched by policymakers including the Bank of England – finds that underlying economic conditions remained stagnant in the second quarter of 2019.

• • •

The balance of manufacturing firms reporting improved domestic orders at 7-year low Modest pick-up in service sector activity in Q2 insufficient to offset significant drops in Q1 Price pressures for services firms and manufacturers fall to their lowest level since 2016

The latest results from the survey of over 6,800 businesses – employing around 1.2 million people – points to the impact that relentless Brexit uncertainty, rising business costs and tougher global trading conditions are having on the UK economy, with service sector output subdued and indicators of manufacturing activity deteriorating.

In the manufacturing sector, the balance of firms reporting growth in domestic sales fell for the third successive quarter and is now at its weakest since Q2 2016. The balance of firms reporting an increase in export sales also dipped to a three-year low. The balance of firms reporting an increase in domestic orders was at its weakest since Q4 2012, while the corresponding balance for export orders was at its lowest in four years.

The services sector saw a slight increase in the balance of companies reporting higher domestic sales and orders, as well as export sales and orders.

However, the uptick in activity was not enough to outweigh the significant drop in these indicators in the first quarter ahead of the original Brexit deadline in March and so all remain very weak by historical standards.

The balance of firms expecting prices to rise has fallen to its lowest level in three years across both sectors, with the majority anticipating no change in their prices. Although the balance of firms reporting improved cash flow picked up in the quarter, it remains low by historic standards, which is concerning as cashflow is a key indicator of financial health.

With growth in the UK economy subdued, and the evidence suggesting that business investment and decision-making are in limbo ahead of the October 31st Brexit deadline, the focus must be on avoiding a messy and disorderly exit from the EU and removing barriers to growth in the domestic environment. The leading business group is calling on the Prime Ministerial candidates to outline their plans for addressing the high cumulative costs of doing business, delivering major infrastructure projects, and making the skills system work for business.

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August 2019 | Dorset Business Focus

Dr Adam Marshall

Suren Thiru

Suren Thiru, Head of Economics at the British Chambers of Commerce (BCC), said: “These results indicate that underlying economic conditions in the UK remain decidedly downbeat, with intensifying uncertainty over Brexit, the rising costs of doing business in the UK and a sluggish global economy combining to suppress key drivers of growth.

“The manufacturing sector endured a challenging quarter with the downward pressure from the running down of excess stock, tougher global trading conditions and rising upfront costs driving a deterioration in a number of the key indicators. While there was a modest recovery in service sector activity, the improvement was insufficient to negate the significant slowdown recorded in the previous quarter and so, together with a weakening in manufacturing sector output, points to minimal GDP growth in the second quarter of 2019.

“The overall easing in inflation expectations in the quarter suggests that consumer price growth will remain muted over the near term. This is welcome news for household finances and leaves the MPC with more than enough leeway to keep interest rates steady over the medium term.”

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Reacting to the Q2 results, Dr Adam Marshall, Director General of the British Chambers of Commerce, said: “Over the last three months, the Brexit ‘pressure valve’ has loosened a little for some firms, but the overall picture is still one of an economy in stasis.

Many businesses and investors will continue to put off major decisions through the summer, hoping for a breakthrough in the Westminster impasse before the Brexit deadline on October 31st.

“The next Prime Minister must take swift and tangible steps to inject momentum and confidence into the UK economy. Businesses want to see concrete and deliverable plans to tackle barriers to growth here at home, avoid a messy and disorderly Brexit, and restore the UK’s global reputation as a place to invest and trade.

“To boost and incentivise investment, our business communities are looking for a bold growth agenda here at home. The next government must hit the ground running and introduce measures to reduce the upfront cost of doing business, deliver major infrastructure projects, and unblock the arteries of Britain’s skills and immigration systems.”

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DORSET BUSINESS FOCUS / PREMIER PARTNER

Bomb disposal hero speaks at Directors’ Lunch The amazing life and career of the ‘real life Hurt Locker star’ – bomb disposal hero Major Chris Hunter – was told to 100 businesspeople from across the region at the AFC Business Director’s Lunch.

He was keynote speaker at the event held at AFC Bournemouth’s Vitality Stadium

by AFC Business, commercial arm of the Premier League club, and hosted by Chairman Jeff Mostyn.

Major Hunter, whose gruelling missions in Iraq inspired the Hollywood blockbuster film, told his story from joining the Army at 16, serving with specialist counter terrorism unit and being deployed in operational theatres such as The Balkans, Northern Ireland, Colombia, Afghanistan and Iraq.

He was awarded the Queen’s Gallantry Medal for his actions in Iraq, worked as a senior intelligence analyst at the Ministry of Defence and was seconded to COBRA, the Cabinet Office’s emergency response committee, at the time of the 7/7 London bombings.

Major Hunter, who also found time to author books about his exploits in the most dangerous places on Earth, continues to work as a counter-terrorism consultant, and returned to Iraq after the lunch, where he trains locals in bomb disposal.

A main thrust of his speech was to show how his experiences in the highpressure, high stakes world of bomb disposal and intelligence led him to develop the skills, psychologies and life-or-death decision-making processes and translating them to the current needs of the commercial world.

During a question and answer session conducted by interviewer Harvey Thorneycroft, Major Hunter referenced psychometric testing, communications, fear of failure, motivation, soft skills, dealing with mavericks and leadership.

He spoke of the military’s OODA loop decision action cycle, referencing his time in Iraq where every decision made could have been his last.

He said: “In any given activity to observe the atmospherics, you orientate your resources or your focus, you make a decision then you act – then you observe, orientate, decide act again. Your competitors will be doing exactly the same thing so your decision action cycle has to be faster than theirs in order to achieve success.”

“Fear comes in many forms and the most common one is fear of failure. I think this is misplaced. Sometimes you have just got to make a decision and if Plan A doesn’t work there are another 25 letters in the alphabet.

“Where I have seen amazing people be hugely successful is when they have been prepared to take a risk, albeit a calculated risk – and the reason others have more news online - www.dorsetchamber.co.uk/news

not been successful is usually because their fear of failure has curtailed them and they have not been prepared to take a gamble.”

Peter Lamb, from Savills Planning which was sponsoring the event for the third time, gave an overview of the economic powerhouse that is the Bournemouth, Christchurch and Poole region.

The BCP Council area is the 12 largest in England with a population of 394,000, bigger than Cardiff, Southampton, Brighton and Portsmouth and just 14 per cent smaller than Bristol.

He spoke of the area’s strengths, including the tourism industry – which is worth £10.7 million annually and supports 12,000 jobs – AFC Bournemouth, Bournemouth Airport, Bournemouth University and Arts University Bournemouth, which have 23,500 students and a 22 per cent graduate retention rate.

Mr Lamb, based in Wimborne, also listed the challenges faced by what he described as Urban Dorset – infrastructure, roads, productivity – which is significantly below Bristol and Southampton – and unaffordable housing.

Opportunities include improving connectivity, building more homes and top quality commercial floor space, attracting more tech companies and repurposing unused retail space.

Where I have seen amazing people be hugely successful is when they have been prepared to take a risk, albeit a calculated risk – and the reason others have not been successful is usually because their fear of failure has curtailed them and they have not been prepared to take a gamble.

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DORSET BUSINESS FOCUS / BUSINESS PARTNER NEWS

Deep South Media

– your reputation, our expertise Deep South Media managing director Ron Wain looks to the future as the public relations consultancy, which works for 70 companies and organisations, celebrates its 21st year.

M

arking 21 years in business is no mean feat, including safely weathering the worst recessionary storm in three generations, and we raise a reflective glass to what has been achieved.

However, the focus is on the now and on the future, sharing best digital practice for clients in the frenetic world of online content.

As manifestations of that, we welcome new team members Jack Thorpe (videography), Kate Pearce (PR) and Yolanda Oliver (social media) to support our in-house team of 10 communication professionals.

Adding to momentum, we’ve successfully registered two trademarks - Deep South Media and Deep South - and, in this age of cybersecurity threats, been re-accredited with Cyber Essentials for peace of mind.

There are five core services under the Deep South Media brand – public relations, social media, visual, creative and journalism.

Crucially, with these services, we provide clients with solutions to problems.

This is what we are paid for, where we excel, because we are incredibly productive in the working hours clients pay us for.

Whether its high-end photography and videography by our head of visual, Paul Collins, or marketing material design by Kay Sinclair, our head of creative, we make sure that what we do is the best of the best.

The same ethos of excellence applies to our digital PR team, including Scott Sinclair, Rachel Read, Ed Baker, James Tourgout, Debbie Granville, Cliff Moore, Andrew Diprose and Deb Moore.

They provide compelling content on behalf of clients, from market-leading business news releases to reputational management.

Regarding social media, Deep South Media was an early adopter of LinkedIn - we repurpose client news on this platform, garnering thousands of views for posts. LinkedIn has rated us in the top 1% of active users in the UK. Switched-on companies outsource their press office and social media generation to Deep South Media because of our professional effectiveness and cost efficiencies.

Dorset Chamber, of which Deep South Media is a proud member, and its press office provider, is a case in point.

A salaried PR manager averages £41,000, according to sector figures; we are available for a lot less.

The average salary for a content marketing manager is reportedly £38,700 and, for a social media executive, £23,900. Again, our invoices are well under what an employer would pay for equivalent roles.

Based on the £41,000 figure, one client with 1,000-plus employees has already saved more than £350,000 over 12 years by deploying Deep South Media as its press office.

It is the same client who successfully tendered for a multi-million pound contract after an article by Deep South Media caught the eye of top brass in a particular sector.

By the way, returns on investment on our articles in the media for some clients have included £600,000 and £250,000.

If that was not enough, our ‘organic’ content is well received by search engine algorithms, rewarding clients with higher rankings.

Don’t be dismissive of the news section of your company’s website – quality content generates traffic and leads. It is the power of search.

One of our clients, a large independent, says the two most visited pages on its website are, first, the jobs section, and then, thanks to informative content, the news section.

A rusting news section does not make for an effective recruiting sergeant.

Writing of business leads, one firm in Hampshire found itself inundated after we wrote a story on its success on behalf of one of our clients.

We are also well connected – we’ve put a port decision maker in touch with a client hotelier on the South Coast to see if the hotel could accommodate new cruiser liner calls.

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August 2019 | Dorset Business Focus

Summing up, this is what clients receive from Deep South Media’s hard-tosource skill sets, the core of which is derived from invaluable experience gained as senior journalists at regional daily newspapers and a national news agency: • Business news releases – ‘page-ready’ articles for online, broadcast and print media – local, regional, UK and sector-specific.

• Virtual newsroom – staffed remotely by news professionals on your behalf, for up to 70% less than the cost of a salaried equivalent, with returns on investment.

• Social media – utilising platforms with innovative content, generated and curated by us, to reach your target audience.

• Visual – professional videos and photography, plus drone expertise (compliant and insured), driving online content and media coverage.

• Creative – eye-catching and informative newsletters, brochures and bespoke marketing material in digital and print formats.

• Crisis comms – rapid-response damage limitation, ethically done, in time frames measured in minutes, not hours, due to viral social media.

• Journalism – professionally written content by former senior news journalists from daily regional newspapers and a national news agency.

• Stakeholder engagement – gaining buy-ins for projects through considered and considerate communication.

• Internal communications – meaningful and interesting content for your staff, in good times and bad.

• Media training – putting your senior management team through the media wringer, based on realistic scenarios which could affect your organisation at any time. Bluff won’t cut it.

• ‘Critical friend’ – your trusted advisor on an idea or impending action; telling you straight what the reputational implications are through honest sense checking.

• White Papers and briefing papers – giving you the low-down on any subject, meticulously researched, sourced and concisely presented.

• The power of search optimisation – our team provide exemplary ‘organic’ content rewarded by higher rankings by major search engines, such as Google, because of our journalistic content.

• Connections – long-lasting professional relationships forged over two decades with CEOs, MDs and other decision makers, with high-level introductions made to benefit your business.

For more information on how your company would benefit from Deep South Media’s retained services, please visit www.deepsouthmedia.co.uk or call 01202 534487.

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DORSET BUSINESS FOCUS / YOUNG CHAMBER

Businesses support employer encounters in middle schools for c.700 students “I really liked how much advice we got given. I’m really thankful we got to have that opportunity. I’m sure it will really help me in the future. I would have liked to have had longer for even more information.”

This is just one of the many fantastic feedback statements we have had from middle school students in response to a project specifically for middle schools in Dorset, designed by the Careers & Enterprise Company with the support of Dorset Local Enterprise Partnership, and delivered through Dorset Chamber’s Young Chamber programme.

Dorset is one of 13 areas still using the three-tier education system with 11 middle schools (of 114 nationally) which include students from Year 5 to Year 8.

Traditionally, information on progression routes and employer encounters has been focused in the ‘upper schools’ which the students join in Year 9 – the same year they make their GCSE choices.

The middle schools project has seen employers supporting c.700 students in just two and half weeks in June and July, including Dorset Chamber members, Dorchester Chamber for Business and Weymouth and Portland Chamber of Commerce members, and with the help of the Collaboration for Dorset Careers cross-organisation action group, which supports the careers agenda for all students in Dorset.

The project has visited 5 of Dorset’s eleven middle schools this half term: Lockyer’s Middle School, Corfe Mullen; St Osmund’s Middle School, Dorchester; Cranborne Middle School, Cranborne; St Mary’s Middle School, Puddletown and Allenbourn Middle School in Wimborne, with a view to organising events for students in the remaining school in the next academic year.

Robert Firth, from the Careers & Enterprise Company who works with schools and colleges in the new Dorset Council area, said: “All schools now have a requirement to provide a robust careers programme to all students from Year 7 to Year 13. The purpose of this project is to increase meaningful employer encounters that middle school students are receiving at such a key age.

We will also be engaging with middle and upper schools to develop joined up careers programmes for their students, such as the ‘speed networking’ starting to prepare them for the formal mock interviews most of the students will be undertaking in two years’ time.”

Events have ranged from assembly talks for Year 7 and 8 students (Lockyer’s, Cranborne and Allenbourn) covering the approach to careers, making GCSE choices to support future career decision, what success looks like and how to get there given by Vikki Sargeant, Head of Procurement at Siemens Mobility and Joe Turner, CEO at Bluestone College.

St Osmund’s and St Mary’s middle schools have also benefitted from ‘speed networking ’mornings where up to 15 14

August 2019 | Dorset Business Focus

business volunteers* from different sectors spoke 1-2-1 with the entire Y8 year group in a morning, for 3 short interviews per student. There were some fantastic conversations at both events and the feedback from the schools, employers and especially the students, has been phenomenal.

Joe Turner at Bluestone College is an advocate of giving back to students as well as encouraging them to think about careers in balance with lifestyle and the steps students need to achieve their goals. Joe said: “It was great to support local schools through Young Chamber and it was encouraging to hear learner’s career ambitions and that apprenticeships were a popular choice amongst many looking into STEM careers. Bluestone College is looking forward to supporting more schools in the area to inspire and help guide learners to their chosen careers through a variety of academic routes.”kim Event organiser, Joan Senior, Young Chamber Coordinator at Dorset Chamber, said: “It is my role to mobilise Dorset Chamber members as well as the wider business community to help with events in schools and I am always humbled by the response to our calls for support. Business people always tell me ‘I wish we’d had something like this when I was at school’, and that they value the opportunity to help shape the future workforce. One recently commented that if you are looking to recruit young people into your sector, spending time with them in this format is really useful too. I couldn’t agree more.”

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If you would like to join Young Chamber’s email database to periodically receive emails about events in schools across Dorset with the option to select the ones you are able to support, please email joan.senior@dcci.co.uk

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Are local businesses keeping pace with the information age?

AMS Document Solutions, a Dorset Chamber member, have worked for many years to help businesses answer this question.

Documents and paperwork are an essential part of any business but can often hold companies back and weigh teams down with excessive administration.

So, the question is, what role should documents play in your organisation?

Here are 8 signs that the way you manage documents needs an overhaul

1) Employees can’t easily access the documents they need: At many organisations, documents tend to get stuck in a variety of storage areas. Email folders, paper file cabinets, local hard drives — all of these make the information stored inside difficult or impossible for others to locate. To work around this, employees produce multiple copies of paper or electronic files, resulting in redundant files and uncertainty over which is the latest version.

Multiple versions create confusion and mistakes that sap productivity. In an engineering company, for example, you might have 10 copies of a CAD file saved in different places, and nobody knows which is the current one. Or your 16

August 2019 | Dorset Business Focus

sales team has several different versions of a price list lying around, leading to inaccurate quotes and time consuming paper shuffling. If these problems sound familiar, try to identify the storage areas within your organisation and note the locations where you see duplication of documents. Centralising your document management ensures you’re always working with the latest version of a file and helps everyone to get their respective jobs done.

2) You’re spending a fortune on physical storage:

Paper-based document management is expensive due to the manual processes of filing and retrieving the information. paper document storage also requires ever increasing amounts of space, supplies and file cabinets. As the expense grows, finding your documents becomes increasingly difficult. In a digital document management system, storing a scanned image of that paper file is much more cost effective: It takes up almost no physical space and allows for rapid retrieval when indexed properly.

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3) You can’t see all the pieces of a business process:

A transparency issue arises when you have a mix of paper documents and electronic files, such as emails, documents and spreadsheets. It’s hard to store these disparate items in such a way that you’re able to immediately pull up everything related to a given business transaction.

You’d have to go through your paper file cabinet, your Outlook, your local hard drive — all of these different storage areas. A document management system stores all of your document types in one place, including scanned documents, emails and attachments from Outlook, data from your accounting system, invoices and reports. If you want to see all of the documents related to the sale of a certain product, for example, all you need to do is key in the invoice or PO number.

4) Your search options are limited:

With paper, you might have to file the same document three different times just to be able to locate it by date, name or company. With document management, you’re creating different pointers to the same document. The indexed search tools are much more powerful, and also allow for full-text search, a level of visibility that’s impossible in a paper-based system.

6) You cross your fingers that nothing drastic happens:

If you’re using a paper-based system, it’s hard to implement a solid disaster recovery plan. Making a second set of your business records and storing them in a separate location would be prohibitively expensive and difficult for most businesses. With a digital document management system, however, you’re covered even if your whole building burns down. You still have a digital backup of all your documents offsite with which to start rebuilding your company.

7) An audit would bring your organisation to a standstill:

Whether it’s the HMRC or another regulatory body, you need the ability to document your compliance with records retention guidelines. Digital document management enables you to fulfil these requirements much easier and — at the same time —makes audits much less timeconsuming for your organisation. You can also provide access to the auditor for the specific documents and information requested and nothing more, without having to physically find documents yourself.

8) You can’t access the information you need while traveling:

As more companies embrace remote working and use mobile devices to conduct business, it’s now expected that you have mobile access to your business information wherever you are. It’s difficult to retrieve a document when you’re traveling and your paper filing cabinet is miles away, but that’s no problem when you’re using a digital document management system.

5) It’s difficult to secure confidential and sensitive documents:

As more companies embrace remote working and use mobile devices to conduct business, it’s now expected that you have mobile access to your business information wherever you are.

Every business needs to prevent unauthorised access to confidential documents. With a paper-based system, document security boils down to whether or not you remember to lock your file cabinet. With digital document management, you have flexible tools for allowing access to specific individuals or roles within the company. These permissions make it possible to restrict even portions of pages, protecting sensitive business information.

Document management also helps you to prevent documents from leaving your company. Depending on the situation, you may choose to block access to a document outside your company’s network, and prevent users from exporting or copying that document. If your security is breached, document management provides an audit trail that makes it easier to figure out who accessed the document and possibly take legal action.

If any of these signs hit home, think of it as an opportunity to overhaul the way your organisation processes business information, improving operations and automating workflows. Integrating document management with your existing IT systems brings new transparency to workflows and leverages the data you already have to streamline operations and make smarter business decisions.

What can you do about it?

AMS have a team of consultants that can help you take a good look at the documents being managed and determine the best way to minimise the effort of your digital conversion. Look at your document processes from these four perspectives: 1.

2.

3.

4.

Capturing and organising documents Providing access and transparency Streamlining collaboration on shared documents Creating a consistent document management infrastructure

Contact AMS for an informal chat on 01202 652070, send an email to info@ams-ltd.com or visit their website www.ams-dms.com more news online - www.dorsetchamber.co.uk/news

17

DORSET BUSINESS FOCUS / NEWS

Sunseeker reports solid growth in profitability Audited accounts for year ending December 2018 show a £5.5m increase in profits 2018 affirmed the strong financial progress of luxury performance motor yacht manufacturer Sunseeker International, with substantial growth in gross margins and retained profit. Profits grew from £1.1m in 2017 to £6.6m in 2018, a substantial £5.5m increase.

Pure boat operations - excluding other operating income - increased by almost £10m year-on-year.

Underlying EBITDA was over £13m for 2018, more than doubling the £5.9m of EBITDA recorded in 2017.

Overall group (Sunseeker International Holdings Ltd) revenue was £299.8m in 2018, with gross margins increasing by 39% (£9.8m) from £25.5m in 2017 to £35.3m in 2018.

Mike McMillan, Chief Financial Officer, commented: “To oversee a 39% increase in our underlying gross margin is testament to Sunseeker’s focus on the quality of business, and not simply revenue growth. We have worked hard to provide an exciting product range for our customers that can

deliver increased levels of profitability, to fund further innovation and product development.”

Andrea Frabetti, Chief Executive Officer commented, “I’m extremely happy with our performance in 2018. Looking ahead, we will further develop the framework for the business and drive the Sunseeker brand forward to even greater success, aided by a £50million CAPEX investment in R&D, new products, innovation and technology over the next five years. This investment means our product development plan will see a doubling of the product range to 22 models over the next three years.

“The response we have had for our latest models has been incredible. Our future models will include new product segments, as well as improved differentiation between various lines, all of which will help us to continue to grow profitably.” www.sunseeker.com

Emotional intelligence in business Surely, in today’s digital age where there is an app for just about everything, Emotional Intelligence is not as important as it once was? In some businesses, there is very rarely a need to have face to face conversations and we are all far too busy for ‘chit chat’… right? Wrong.

Jenni Bowman, The Passionate PA for Bournemouth and Christchurch, works with a selection of inspirational leaders who believe Emotional Intelligence in the workplace is more important now than it’s ever been. In this article, Jenni looks at what Emotional Intelligenceis and why do we need it, how can we improve it and how nurturing your ownEmotional Intelligencecanhelp you become a more successful, respected and trusted person to work with.

Emotional Intelligence is divided into five separate attributes: Self-awareness is having a clear perception of your personality, including your strengths, your weaknesses, thoughts, beliefs, motivations and emotions. Selfawareness allows you to understand other people, how they perceive you, your attitude and your responses to them in the moment.

Self-regulation is the ability to act in your long-term best interest, consistent with your deepest values. Emotionally, self-regulation is the ability to calm yourself down when you’re upset and cheer yourself up when you’re down.

Motivation includes our personal drive to improve and achieve, commitment to our goals, initiative, or readiness to act on opportunities, and optimism and resilience.

Empathy is the ability to feel what the other person is feeling. It is to experience their emotions. It is the ability to put yourself in the other person’s shoes in a big and meaningful way.

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Social Skills are considered the final piece of the Emotional Intelligence jigsaw. The ability to take all of the above and use this to influence how you act and how others respond. Communication, change management, leadership and conflict resolution.

As a Passionate PA, Jenni offers executive freelance personal assistant services to entrepreneurs and ambitious business leaders. She says; “as a Passionate PA, I get to see into my clients’ worlds. Everything from their business management to their leadership style; their greatest hopes and biggest fears too. I’ve noticed that Emotional Intelligence is something that sets my clients apart from the average business person and so I’m taking the opportunity to share how my clients develop this important skill.”

Improving Your Emotional Intelligence 1.

August 2019 | Dorset Business Focus

Use the pause button. Do you ever read an email from a client/ team member/employee and then sit and bash out a response with smoke coming out of your ears and off your keyboard? It’s time to stop. Sure, draft it, it will make you feel better, but then keep it in draft and go back to it. Leave it a couple of hours, reread it and the likelihood is you will re-phrase that email. Think about your end goal and try hard to understand the context of how the sender came to create such an email.

2. Ask others to help you reflect.

Ask trusted colleagues or mentors how they would react in a certain situation. Gather that information like a market researcher, with no emotion or bias. Use that catalogue of reactions to help you decipher how you would like to be treated and try and adopt that the next time you are in a tricky situation.

3. When criticised, try not to take offence. Tough one, right? However, self-reflection and really thinking about a criticism directed at you really does help you to grow. Maybe they have a point, even if poorly delivered? Remember, criticism is also feedback, and if used correctly, it really is an opportunity to improve your Emotional Intelligenceand develop as a leader.

4. Talk about how you feel. Here at The Passionate PA, we are great at expressing our emotions because it helps others understand and trust us. Don’t suppress yours, even though you are a business leader! Most people will have true respect for someone who can be honest about their thoughts and feelings, and explain how they have arisen. It really does help to garner lasting connections and meaningful working relationships. Your team will trust you more if they see you dealing with vulnerability.

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5. Look after your physical health in order to fully develop your emotional health. Getting enough sleep, eating well, drinking water and doing some exercise sounds like such basic advice. You hear it from your GP and it’s all over social media.

However, basic self-care will really help you to function at your best both emotionally and physically. If you are feeling great then you are far more likely to react positively to situations than you would if you were tired, hungry, dehydrated and in poor health. Self-care is vital to be an effective leader.

In summary, most effective leaders are on a journey to a higher Emotional Intelligence. It’s a constant learning curve. The Carnegie Institute of Technology carried out research that showed that 85% of our financial success was due to skills in ‘human engineering’, personality and the ability to communicate, negotiate and lead.

They found that only 15% was due to technical ability. In other words, people skills or skills highly related to emotional intelligence were crucial.

To find out more about how The Passionate PA could help you and your business please call 03 3000 20 200 www. thepassionatepa.co.uk. @DorsetChamber

more news online - www.dorsetchamber.co.uk/news

19

DORSET BUSINESS FOCUS / NEWS

Kind Coles Miller Conveyancers Find ‘Jason’ Seagull A New Home!

Kind-hearted conveyancers at Coles Miller have rescued a baby seagull after it plunged from their roof.

Partner Jason Barnett, graduate legal executive Kerrie Ashford and the team were alerted to the poor chick’s plight after it began pecking at their ground floor window.

They tried to reunite the chick with some other seagulls that were on the roof of Coles Miller’s office in Durley Chine Road, Bournemouth.

Kerrie said: “I took him some water in a large Tupperware box but he just sat in it!

“Jason picked him up. We tried to put the chick back on the roof but we couldn’t get him high enough so I phoned the vet,” she added.

After taking expert advice over the phone, they popped the chick in a cardboard box to keep him safe. Kerrie drove him to the vet.

Veterinary staff pronounced the chick fit, well and none the worse for his big fall. He is due to be rehomed with an animal rescue expert.

Kerrie and her colleagues have now nicknamed the chick ‘Jason’ in honour of Mr Barnett’s sterling efforts!

Coles Miller Solicitors in Bournemouth help clients with moving house, residential leasehold property matters, family law, disputes and litigation. The firm also has offices in Poole, Christchurch, Broadstone and Wimborne.

For more information, contact Coles Miller Marketing Manager Nick Balchin at the firm’s Poole office (01202 673011), www. coles-miller.co.uk

PSP Dorset offers new service PSP Logistics launched its Dorset depot 4 years ago in the Port of Poole, offering shipping and export packing and case making to businesses in the region. It didn’t take long before it outgrew the premises, so PSP Dorset moved to Bournemouth Aviation Park.

Over the past two years the company has seen growth in all areas of the business and consequently has invested in new warehousing software and racking to add 3rd Party Logistics to the services it offers.

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Since moving to the Airport, PSP Dorset has seen a huge rise in the demand for fulfillment services.

From start-ups to big corporations, businesses need somewhere to store their products and a service that they can rely on to pick pack and deliver their products to their clients.

Storage costs are at a premium in the Dorset region and availability is limited so with this in mind at PSP Dorset’s airport hangar they have installed 800 racking spaces. The new warehousing software means

August 2019 | Dorset Business Focus

PSP’s customers don’t even need to pick the phone up it can all be picked through the online portal. The freight team based in PSP Logistics in Fareham organise the freight deliveries to destinations all over the country and the world so this new service compliments what the company is already doing.

Managing Director Frank Dixie said ‘We are constantly looking at ways to improve our service and offer the right options to our customers. Whether its shipping, packing, fulfilment or

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storage we can now do all of this under one roof. The joy of using a fulfilment service is that there is no need for a business to take a huge risk and invest in warehousing. This way customers only pay for the space they use which is preferable for startups and SMEs. Martin and the team at PSP Dorset are providing a very personal service, tailored to each customer’s specific requirements and they are very good at hand holding through complicated projects.’ www.psp-logistics.com

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more news online - www.dorsetchamber.co.uk/news

21

DORSET BUSINESS FOCUS / NEWS

A meeting of minds It is now widely acknowledged that around 75% of all mental health problems start before the age of 18. But unfortunately not many are able to recognise the early signs of mental-ill health in young people. With appropriate training and information those who work with young people such as; apprentices, school-children, university students etc. will be more able to provide the information and support needed to help. When the chance arose to work with Bournemouth football club and other local football coaches we jumped at the opportunity. Ouch and Bournemouth FC have been working together to provide short 2hr taster sessions and the full 2-day Youth mental health first aider course to local football coaches.

Simon Cassin Director Ouch Training Team Andy Battison from AFC Bournemouth said “‘We are pleased to be working with the Ouch Training Team to up skill our staff, and also the wider football workforce around Mental Health.

This forms part of our overall Club and department strategy around impacting on health of children, young people and adults. We have been really impressed on the training to date and we look forward to continuing this in the future.’

Andrew Battison – Senior Manager, AFC Bournemouth Community Sports Trust www.ouchtraining.co.uk

Distributed software solution for digital signage Utilising a distributed software solution is an ideal content management solution (CMS) for businesses using digital signage, especially if it is being used across multiple locations nationally or even internationally.

Digital signage is well used throughout a wide range of organisations globally – not just retail.

• 73% of educational institutions see digital signage as crucial for the future of communication • Digital signage for safety communication reduces workplace injury by 20% • Digital media in public venues reaches more customer than videos on the internet of Facebook • Digital signage has a 47% effectiveness rate for brand awareness What is a distributed software solution?

• A way to manage digital signage content is across multiple sites and locations through multiple screens.

• A way to quickly deploy marketing material across the entire distribution network or to a single site/single screen.

What does a distributed software solution provide?

• The ability to keep ahead of competitors by rapidly deploying targeted and reactive digital marketing campaigns through digital signage.

• Allows organisations to deliver unified and real time communications to their audiences through digital signage.

• Enables retailers to react with targeted sales and promotional activity to economic and environmental factors affecting trade through digital signage.

• A way to target marketing messages right down to a single message on a single zone on a screen.

• A method to engage your audience; customers in retail, employees in the workplace or visitors to your organisation.

• A means to more easily manage digital assets for team collaboration, whilst maintaining brand uniformity.

Benefits & features of a distributed software solution.

• Web based software allows anyone within your organisation with browser access and a password to post, manage and schedule messages.

• User friendly instinctive tools and templates • Easy to use scheduling mechanic for group or single updates • Allows data integration from a raft of other systems such as event schedules, weather, news, Excel, EPOS, dashboards, social media, webpages etc.

• Alert messaging for when emergency notifications override scheduled playlists as the touch of a button • Interactive content supported • Allows audit trails for recharging of advertising space • Available in a range of purchasing solutions – software only sales, cloud-based subscriptions etc.

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August 2019 | Dorset Business Focus

• • • •

Scalable from a single screen or enterprise wide messaging Able to use with range of media players and software uses without the need for technical intervention or licensing Able to deliver content to small and large screens in your network – from smartphones to websites, so messages aren’t missed Offers training, updates and technical support

Managing the distributed software solution With a distributed software solution all screens in the estate are controlled from a central computer or from the cloud. Meaning that the same content can be sent to all screens at the same time OR specific content can be send to specific screens or screen groups.

A distributed software package provides a costeffective solution in terms of reducing training and support cost as on-site teams aren’t involved in the process of updating or scheduling as screens are centrally controlled.

A user-friendly intuitive content editor which helps you to create unique content and integrate them with media files already in use.

The strategic plan of what to show and when is down to the central controller or controlling team, so a system that integrates with your current systems and processes would be an advantage.

Which solution is recommended?

Quad Vision works with a number of digital signage software solution providers. Each with their own specific attributes and each carefully selected to deliver the best performance for our customers. Once size doesn’t always fit all.

To deliver the functionality we’ve talked about here, our recommended solution at Quad Vision would be Wallboard Display. The Wallboard CMS platform leverages the most advanced technology to make creating, editing and publishing content to digital screens seamless, easy and scalable. It definitely gets our vote!

If you would like to know more about how a distributed digital signage software solution could help your business or organisation, then please do get in touch.

Call 03300 419019 or visit www.quadvision.co.uk.

Solweb placement for Bournemouth Uni student

Solweb Ltd, based on the Ferndown Industrial Estate have continued their successful practice of employing students from Universities, who are looking for an Internship as part of their course. All of the developers at Solweb have come from Universities and now boast a wealth of experience and knowledge.

Solweb's newest recruit is Jason Grimes, who joins them from Bournemouth University where he is studying for a degree in Computer Science. After impressing at his interview, Jason started his placement at Solweb on July 1st on a full time basis until June 2020, where he will undergo a full training programme that will include learning new languages, report writing, building bespoke systems and integration/automation skills.

Solweb MD, Wayne Dix said "We are delighted to offer Jason a placement with us. Our policy of giving Uni students the opportunity to widen their knowledge of the software industry, really gives them the tools and the incentive to pass their degree and pursue a career in software. To date, our success has been built around our employee's so we welcome Jason to our team and hope he enjoys his time with us".

Solweb Ltd have been trading for 19 years and specialise in business systems integration, bespoke software systems and e-commerce web development.

For all enquiries, contact the team on 01202 232846, who will be pleased to help www.solweb.co.uk.

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23

New Faces, New Places

IN ASSOCIATION WITH

Celebrating new roles being filled within the Members of the Dorset Chamber

Sir Clive Woodward joins Aura Technology Strategic IT services provider Aura Technology today announces the appointment of Sir Clive Woodward to the board.

Sir Clive, who won the World Cup with England’s rugby team in 2003 and led Team GB to Olympic success as Director of Sport from 2006 to 2012, will help shape Aura Technology’s strategy in a non-executive role as the company enters its next phase of growth. Aura Technology is established as a leading provider of IT consultancy and managed services in the South and London. www.auratechnology.com

Jon Rix joins finance broker to head Dealerplus

Insightful UX team hire marketing manager

Jon Rix has recently been appointed Head of Dealerplus within the Whichdeal group.

Dealerplus was launched in 2009 – after half a decade of operating Creditplus – with the ambition of providing car dealers the ability to manage finance applications seamlessly. Most notably, the company introduced instant decisioning, allowing customers to arrange finance in-showroom.

Jon Rix will oversee operations and account managers from the Poole office and manage the nationwide team of field business development managers, whilst reporting directly to Group Co-Founder Shaun Armstrong.

Emmy Cammegh joins the Insightful UX team as Marketing Manager. With a digital marketing background involving everything from analytics to web content, Emmy has been brought in to look after the marketing at Insightful UX. As a new role in the company, she is keen to make the role her own and will be at many Dorset Chamber networking events. www.insightfulux.co.uk

New face at Reed Bournemouth

Promotions at growing Trethowans

Reed Bournemouth would like to welcome Rhys Jones to the Bournemouth office as a permanent Recruitment Consultant covering Bournemouth Christchurch - New Milton business support roles and has joined us with experience in business development and healthcare Recruitment.

Interesting fact about Rhys is that in his own time he responds for the ambulance service as a First Responder

Trethowans has unveiled a string of promotions as it continues to develop its award-winning legal team.

In Bournemouth, Franziska Prosch de Escate has been promoted from associate to senior associate. Franziska is a key member of Trethowans’ commercial property team in Dorset and, having exceeded her targets last year, is increasingly working with the firm’s larger clients covering development sites.

Linden Talbot has been promoted from solicitor to associate in the commercial litigation team. Since joining Trethowans, Linden has continued to impress and grow his client base while providing invaluable litigation support to the commercial teams in both Southampton and Bournemouth.

www.reedglobal.com

www.dealerplus.co.uk

www.trethowans.com

New Business Development Managers join BOFA to drive growth plans BOFA International, the award-winning global leader in portable fume and dust extraction technology, has appointed two new Business Development Managers.

Geoff Sagar joins the company with more than 25 years’ engineering sector experience and will focus on the laser industry. His aim is to identify new opportunities for BOFA’s latest extraction technology.

Jemima Rose has been appointed to the role of Business Development Manager – International, bringing with her a wide range of experience in sales across a variety of sectors, including engineering. www.bofainternational.com

Enhanced appoint new customer experience manager Award-winning business technology solution provider, Enhanced, has recently appointed Josie Weston to the newly created role of Customer Experience Manager.

With over twelve years spent in customer service, operations and project management roles, Josie joins the Poole-based company looking to further improve the already exceptionally high standards of service offered to Enhanced clients. ith a view to further differentiating themselves from other technology companies in the region. www.enhanced.co.uk

Lester Aldridge strengthens real estate offering

Steele Raymond continues to hire top young talent.

Leading law firm Lester Aldridge is pleased to announce the promotion of Claire Long from associate to partner and welcomes Deena Blake as a new associate, both with the Real Estate group.

Claire advises on a variety of commercial property matters including all aspects of non-disputed landlord and tenant work, property portfolio management and investment acquisitions and disposals.

Experienced real estate lawyer Deena Blake recently rejoined the Bournemouth office as an associate solicitor, specialising in residential development and social housing.

Top Dorset solicitors Steele Raymond has continued its commitment to nurturing top young talent with the appointment of a new trainee solicitor at its office in Bournemouth.

Trainee Solicitor Zaeem Mughal has joined the Legal 500 ranked ‘Top Tier’ firm her first seat will be within the highly respected Tax, Trusts, Will and Probate team at Steele Raymond where he will be gaining experience in probate and estate administration, Will drafting, Lasting Power of Attorney trust management and the management of people’s affairs.

www.lesteraldridge.com

www.steeleraymond.co.uk/ careers-with-us/traineeprogramme

Rebecca Arnekleiv joins CRS Rebecca joins as Retail Sales Designer to support the continued rise in project volumes. With a background in luxury bathroom design, Rebecca brings her well travelled imagination and fresh perspective to assist the team in creating original retail spaces for our customers. www.creativeretailsolutions.co.uk Contact the Dorset Chamber to promote your New Faces, New Places staff members and celebrate exciting new positions within your business.

IN ASSOCIATION WITH

Hardy Recruitment is a privately-owned Head-Hunting, Permanent & Temp’ staff agency.

Hardy Recruitment | 01202 232520 | www.hardyrecruitment.com more news online - www.dorsetchamber.co.uk/news

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August 2019 | Dorset Business Focus

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Affiliated Town Chambers Dorchester Chamber for Business

www.dorchesterchamber.co.uk We play an active role helping to promote local business and enterprise, representing a wide range of businesses both large and small. Our priority is to help our members work together to boost trade. In addition, we are also working with community partners on our Retain & Retrain campaign to promote apprenticeships and similar initiatives to further enhance employability in Dorchester. It is this ethos, as well as community engagement, that sets the agenda for all of our activities.

Ferndown Chamber For Business

www.ferndownchamber.org.uk Ferndown Chamber For Business works FERNDOWN tirelessly to make CHAMBER FOR BUSINESS Ferndown a great place to do business. We work with the Town Council and local organisations such as the Rotary Club to put on events in the town to bring the public and businesses closer together whilst promoting the town in a positive way.

Shaftesbury Chamber of Commerce

www.shaftesburychamber.co.uk The Shaftesbury Chamber has around 100 members from its two business parks and independent High Street businesses. They hold monthly networking meetings and are very active in the development of the town’s economy. Unlike many other towns, Christmas lights and activities are entirely run and paid for

by Chamber members.

Sherborne Chamber of Trade and Commerce

www.sherbornechamber.co.uk The Sherborne Chamber of Commerce exists to promote its members’ businesses and the wider business community.

It has a membership in excess of 150. The Chamber is involved in just about every event that takes place in the town, supporting the Sherborne community, attracting media interest and creating a memorable experience for visitors to the town.

Swanage & District Chamber of Trade

www.swanagechamberoftrade.co.uk Swanage Information Centre won another award in the South West England Tourism Excellence Awards and now holds a Gold and Bronze Award for Visitor Information Service of the Year. Swanage Town Council has funded and refurbished the Information Centre and four of the twelve toilet blocks in the town. It is great to see in this current climate investment in facilities that give a better visitor experience for people visiting Swanage.

Weymouth & Portland Chamber of Commerce

www.wpchamber.co.uk What a coup for Weymouth & Portland.

Chamber of Commerce President Craig Oakes got to join the panel for a discussion on Ecotourism and Regeneration at Weymouth’s Palm House.

Another Panel member was Green Party MEP for South West, Molly Scott Cato.

Member To Member Chamber Offers

FREE First Aid Needs Assessment and 15% off all products “FREE first aid needs assessment.

15% off training, supplies, defibrillators and AIR for all DCCI members Founded by frontline NHS clinicians, Immerse Medical has evolved to offer a full range of first aid solutions built in partnership with businesses just like yours.

We have a passion for improving the outcomes for people who are injured or become unwell in the workplace. This passion is behind every bespoke course design, first aid kit and software iteration that we produce.

Check out our website for more information, immersemedical.co.uk Please call 01202 800211 quoting DCCI member to receive your discounted price.” more news online - www.dorsetchamber.co.uk/news

A free Verification Health Check of your Gas & Electric contract’s and meters is a normal part of our service D&A Procurement specialise in Energy Contract Management, at no cost to you, verifying, advising and managing your Gas & Electric contract renewals, removing this burden, so you can get on with running your business, gaining access to all the reputable wholesale commercial energy suppliers in the UK market today, which starts off with a Verification Health Check of your existing Gas & Electric contract’s and meters to see where you are now, so we know how to best help you in the future.

For more information please contact Rob Anderson on 07956 311336

Delegate Day Rate of £25.00 for members Located in the town centre, the 4 star Norfolk Royale Hotel is the perfect Bournemouth venue which offers a choice of 6 meeting rooms with capacities from 10-120.

We are pleased to offer discounted Delegate Day Rate of £25.00 for Dorset Chamber members, which includes: 2 x servings of Tea and Coffee, Room hire, Stationary, WiFi, Flipchart, Screen and Projector, Car Parking, Water and Cordials.

For more information please call 01202 551521 27

DORSET BUSINESS FOCUS / NEWS

Coping strategies for solopreneurs

I'm often asked how I manage to work solo from home. The truth is sometimes it can be tough.

The first rule is self discipline. Without it, I'm not sure I'd achieve much in the day. I write myself a plan of action every week and literally make my way through it ticking off as I go so I feel a sense of achievement.

Networking & Co-working. It's super important for me to get human contact. Some days it would be so easy to go 8 hours straight without speaking to a single person. Getting out there, working in cafes, meeting like-minded people all help to create to keep the isolation at bay.

Treats! If I manage to complete all my tasks and happen to have a spare hour or day, I allow myself to stop. Pressing the refresh button every once in a while helps to get the creative juices and motivation vibes going which helps my business move forward and continue to develop.

I look for which makes me happy.

When you love what you do it's not work. Choosing the people I work with and for allows me to take control and makes a huge difference suddenly you want to get up and go!

I also try to work on projects where I can make a difference. Often it involves giving my time for free but I know it will make a huge difference to someone's life and it's my way of

giving back. It also helps with those good feel vibes.

And most of all, a good workout.

We all know exercise is good for the body and the mind. Pounding the treadmill or lifting some weights allows me to rid all that excess energy I have because I spend a lot of time in from of my laptop and beat out any frustrations. Plugging in my headphones and cranking up the power tunes allows me my time and is where I love to disappear and have a break from the world.

Do you have any tips for working solo?

The Contemporary PA www.thecontemporarypa.co.uk

Pilot reading scheme has started well at St. Joseph’s Catholic primary school A pilot reading scheme has been undertaken by St. Joseph’s Catholic Primary School in Christchurch and all the early signs indicate it is going to be a great success.

“It is an online reading scheme that enhances the use of hard-back books,” says Carole Dayantis, Literacy Leader. “It is something we are using throughout the school, as great emphasis is placed on reading and the importance it can play in the overall development of a child.”

After a book has been read online, certain questions are asked to make sure the child has understood what they have read before they move on to the next book and/or level. The children can even earn badges and check their own progress.

“We are something of pioneers for this new way to encourage reading and we will obviously be reviewing the outcomes and participation over time,” says Gerry Curran, Acting Head teacher. “We are very grateful to J.P. Morgan who made a donation towards the overall cost which was extremely helpful.”

J.P. Morgan employs 4,000 people at its technology and operations centre in Bournemouth and has a strong history of community engagement.

“It has enabled the children to be able to access more books than ever before and they clearly are able to obtain more enjoyment from the books they read as they become more confident,” added Gerry.

Children can spend 5 to10 minutes reading online, in certain cases, and even have an online reading buddy who talks to them.

“The children are very enthusiastic and we have high hopes that this will continue to be the case as they become even more familiar with the scheme,” says Carole. www.jpmorgan.com 28

August 2019 | Dorset Business Focus

Signature have the winning ingredient for students We’re proud to announce that Signature Catering’s James Gulliver has won Catering Apprentice of the Year at the first BAHA Apprenticeship Awards Ceremony.

BAHA (BH Area Hospitality Association) represent some of the finest hotels and accommodation providers in the country and teamed up with Bournemouth and Poole College to arrange an event to acknowledge and celebrate the achievements of catering and hospitality apprentices in the BH area.

Events such as the awards are used to raise awareness of job opportunities and encourage others to pursue careers in the catering and hospitality industry as well as connect with local businesses to support the apprenticeship scheme.

James, who joined Signature Catering prior to his apprenticeship began his course at Bournemouth and Poole College after Signature Catering’s Director Ian Davey suggested they would sponsor his training. Ian understood that an apprenticeship would help to develop James’ skills, and help him to gain a recognised qualification in the industry after he himself had previously completed an apprenticeship in order to understand the process so his team could be better placed to support the young people that worked with them.

Having only started the course in April, James showed much promise and both the team at Signature and the tutors at the college wanted to formally recognise his efforts.

“We recognised James’ progression through training at the college and his work experience with us and what better way to show him how proud we were of his dedication and efforts than to put him forward for such an award.” Ian Davey, Director at Signature Catering.

James will complete his course in October 2020 after which he plans to go on to train for his Level 3 Chef de partie and then hopes to help develop the next generation of apprentices at Signature Catering.

Signature meanwhile plan to continue to support Bournemouth and Poole College through their apprenticeships and have already agreed to sponsor another student, truly believing that it is a great way for young people to gain an invaluable understanding of the industry by adding the practical element of a real working kitchen and environment. As part of their training, students get the opportunity to work at Seasons Restaurant at Moors Valley Country Park, part of the Signature portfolio, as well as working for the outside catering side of the business which often caters for weddings at exclusive venues such as Sopley Mill and large corporate functions.

Understanding that there is a shortage of chefs in the South, Signature also offer work opportunities to students with many going on to win awards and work in some of the most prestigious hotels and restaurants in the UK. Chloe Carlton won the Institute of Hospitality Front of House Student of the Year 2018 award after spending a year working with Signature while studying at Bournemouth and Poole College and is now responsible for overseeing and developing events at Signature.

While Alex Whitwham who has worked as a chef for Signature while studying at the College, leaves the team after the summer to further his career as a specialised chef, gaining experience in some of London’s top restaurants and kitchens.

“Working with Signature has really encouraged me to work hard to ensure that I push myself to the best of my capabilities. It has really opened my eyes to the industry, and they have given me amazing opportunities to experience different types of service styles and food. I’m so grateful to everyone who has helped me get to where I am today. It’s thanks to Signature and the College that I’ve been able to build my skills to such a high level and their faith in me has helped with my confidence.” Alex Whitewham.

For further information on how you can help Bournemouth and College via the apprenticeship scheme please contact Claire Clark. www. signaturecateringco.co.uk / www.thecollege.co.uk

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DORSET BUSINESS FOCUS / NEW MEMBERS

Dorset Chamber of Commerce & Industry welcomes

OUR NEW MEMBERS

Star Tech Ltd

Voltalia UK PLC

Unit 2 K&B est. Holyrood Close, Poole, Dorset, BH17 7BP Contact 01202 694758 www.star-tech.co.uk Star Tech Ltd is a leading Independent Car Service Centre specialising in Mercedes Benz, BMW, Smart and Mini. A high end alternative to the main dealers, we offer all aspects of servicing, repairs, diagnostics and Mot. A new experience awaits.

One Lyric Square, London W6, London, W6 0NB Contact 07989 494455 www.voltalia.com Voltalia is committed to realising sustainable energy projects throughout the UK and in particular through solar, wind, and storage technologies. In Dorset we aim to harness abundant solar energy resources with an aspiration to deliver 100MW of new generation capacity.

The Change Agent Ltd

ELM Planning Services

4 Beranburh Field, Wroughton, Swindon, Wiltshire, SN4 0QL Contact 07990 514537 www.thechangeagent.me Clear sighted coaching for corporate professionals and business owners wanting to change how they work. I reconnect them with their values and aspirations, strengths and skills so they achieve success on their terms with less effort or stress.

17 Leybourne Avenue, Bournemouth, Dorset, BH10 6ES Contact 07450 265805 www.elm-planning.co.uk With over 20 years experience in Construction Management Planning we can assist clients by producing plans for any stage of a Projects life cycle from supporting tenders, detailed construction plans to completion, maximising the success of projects large and small

Crystal Clear Telecom Ltd

Sense IT Support

Suite 3, Richmond House, Richmond Hill, Bournemouth, Dorset, BH2 6EZ Contact 01202 941040 www.crystalcleartelecom.co.uk Crystal Clear Telecom prides itself on simple and effective solutions in the hosted voice market including resilient connectivity, mobile communications and payment services. Our honest and knowledgeable approach enables us to provide voice, connectivity and communication solutions

6 West Street, Ringwood, Hampshire, BH24 1DZ Contact 01425 267267 www.sensesupport.co.uk Specialising in Business IT Support and Telephone Systems. We deliver a comprehensive service and sound advice to businesses in Hampshire and Dorset. We believe in working together with our clients so that they receive the best possible support and services.

Emphasis HR and Training

DoorTECH Safety Solutions

Lone Barn Studio 3, Stanbridge Lane, Romsey, Hampshire, SO51 0HE Contact 01794 874232 www.emphasis.uk.com Emphasis HR & Training is your local outsourced HR and training provider.

We deal with your thorniest people issues, make sure all your processes and paperwork are legally compliant and then train all your managers to be people management experts. We are your one-stop-shop for all your HR and training needs, making managing people that much easier.

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Arena Business Centre, 9 Nimrod way, Ferndown, Dorset, BH21 7UH Contact 08458 385906 www.doortech.co.uk DoorTECH is the UK’s leading independent door safety specialist supplying and installing the best products available. Our primary product is Door Finger Protector®, which is widely and exclusively installed by companies such as Tesco and McDonalds Restaurants throughout the UK, as well as countless schools and nurseries.

August 2019 | Dorset Business Focus

The Care Trainer

Flat 2, 156 Fernside Road, Poole, Dorset, BH15 2ER Contact 07515 538513 www.thecaretrainer.co.uk Amazing, clear and interesting training.” Mark (student).

The Care Trainer started in 2010, building up high-quality courses to 20 multiple disciplines. Whether you are looking for Autism Awareness or First Aid, we make the courses to suit your business’ needs. CertTESOL qualified, helpful for foreign staff.

Mortgage Squared Ltd

Clarendon Business centre, Clifton House, 10 Poole Hill, Bournemouth, Dorset, BH2 5PS Contact: 01202 313182 www.mortgagesquared.co.uk Why choose us? As well as having an independent whole of market mortgage and protection offering Mortgage Squared isn't your average mortgage broker. We want to be your Mortgage Broker for life, standing with you every step of the way and guiding you towards your dream home and beyond.

Lewis-Manning Hospice

1 Crichel Mount Road, Lilliput, Poole, Dorset, BH14 8LT Contact 01202 708470 www.lewis-manning.co.uk Lewis-Manning Hospice supports patients and families across east Dorset at the end of life. We offer free palliative nursing care for people with cancer and other life-limiting illnesses. Services include Day Hospice, Lymphoedema and Better Breathing clinics. Registered charity no1120193.

Bloom Finance Group C I C

3 Amberley Court, Bournemouth, Dorset, BH1 2NL Contact: 01202 914413 www.bloomcic.co.uk Bloom Finance Group is a Social Enterprise Company created to deliver the opportunity for financial and social inclusion to be available for all people. We partner with likeminded organisations across the UK to provide positive change in communities.

PETA Limited

1 Access Point, Northarbour Road, Cosham, Portsmouth, Hampshire, PO6 3TE Contact: 02392 538700 www.peta.co.uk PETA offers 50 years’ experience in delivering training designed to accelerate skills and capabilities of people in or entering employment.

We offer courses and programmes in Management, Leadership, Personal skills, IT, Health and Safety, Lift Truck and Engineering and Apprenticeships in Management, IT, Safety, Business and Engineering.

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Hope HTS

St John House, 10st Swithuns Road South, Bournemouth, Dorset, BH1 3RQ Contact: 01202 556272 www.hopehts.com Hope is a Dorset-based charity, changing the lives of homeless adults through safe housing, effective training and support. We also provide a lifeline through our Hope AOK Rucksack Appeal, distributing over 600 packs of essential items to local homeless people each year.

To become a member visit: www.dorsetchamber.co.uk/join

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DORSET BUSINESS FOCUS / BUSINESS PARTNER NEWS

Equality and diversity in the workplace – a time to reflect ‘Bourne Free’ Pride Festival took place between 12th and 14th July this year, with thousands of people coming together in Dorset to paint a positive stance against discrimination.

L

ester Aldridge joined in with various initiatives throughout the week; one of which included a training session I led to share knowledge and tools so our employees have a better understanding about discrimination laws which apply to LGBTQ+ employees and how we can support one another at work.

This gave an opportunity to reflect on discrimination in the context of the protected characteristics of sexual orientation and gender reassignment under the Equality Act 2010, as well as about wider discrimination on the grounds of age, disability, marriage/civil partnership, pregnancy/maternity, race, sex and religion/belief.

It’s evident that many businesses in Dorset promote equality and diversity but I suggest that we could do more.

Our protected characteristics shouldn’t usually have any impact on the employment relationship. For example, whether or not I am attracted to people of the opposite sex has no bearing on my job. However, it’s a sad fact that protected characteristics are sometimes used against employees in a discriminatory way.

There’s many forms such as: Treating someone less favourably by reason of their protected characteristic or because of their association with, or a perception that they have, a particular characteristic.

Engaging in unwanted conduct towards someone with a particular protected characteristic, which has the purpose or effect of violating that person’s dignity, or creating an intimidating, hostile, degrading, humiliating or offensive more news online - www.dorsetchamber.co.uk/news

For example, whether or not I am attracted to people of the opposite sex has no bearing on my job. However, it’s a sad fact that protected characteristics are sometimes used against employees in a discriminatory way. environment.

It’s important to highlight that some protected characteristics may have an impact on the employment relationship, e.g. in the context of capability for a disabled person or a flexible working arrangement that can’t be agreed owing to business need. If handled properly, there will be no discrimination notwithstanding the person’s protected characteristic and so employers should be confident to address matters in an appropriate way.

Please contact a member of LA’s Employment Team if you would like advice and assistance on equality and diversity, including discrimination, policies and procedures, family-friendly rights, gender pay-gap reporting, E&D audits and training.

Catharine Geddes, Employment Partner www.lesteraldridge.com 01202 786148 33

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DORSET BUSINESS FOCUS / NEWS

Dorchester awarded plastic free communities status

Dorchester has been awarded Plastic Free Communities Status thanks to a group of children from Damers First School in Poundbury.

Plastic Free Dorchester, members of Dorchester Chamber for Business, and Damers Eco Crew started the campaign last year after the school achieved plastic-free status and the children wanted to make Dorchester a plastic-free town.

The town is the 67th to be awarded the status in the UK from marine conservation charity, Surfers Against Sewage (SAS), the third location in Dorset and the first group of children to lead such a campaign.

The award recognises the work done to start reducing the impact of single-use plastic on the environment.

Edd Moore, teacher and eco-co-ordinator at Damers First School, said: ‘It’s galvinised the community bringing together many different businesses and organisations to help make Dorchester plastic free. A wide variety of different businesses have supported the campaign to remove three single-use plastics within their business and to find alternatives. We have been able to do this by the support of many organisations, including Dorset Council, Dorchester Town Council, Dorchester BID, the Duchy Cornwall, local MP Sir Oliver Letwin, local WI groups, the Dorchester Lions and Litter Free Dorset.’

Plastic Free Dorchester and Damers Eco pulled

together key organisations and businesses in the town to put in place a five-point plan. The objectives include; setting up a community led steering group, instigating the SAS Plastic Free Schools education programme, getting local council commitment and working with local businesses, organisations and community groups to spread the word and minimise the amount of disposable plastics they use.

The businesses have tackled eliminating single use plastic in a number of ways. This includes replacing plastic bags with paper ones, using wooden hangers, as well as offering toiletries in tins or paper packaging, supplying loose tea, rather than tea bags and providing guests with reusable, branded water bottles. All stress the importance of putting pressure on their suppliers to make the necessary switch away from plastic.

Edd Moore added: ‘It’s a fantastic achievement for the town. The campaign has been led by the children who want to make the town and the world a better place for the future. They’ve brought together the whole town to work towards the status and to lead it going forward.

‘We are working to get more business on board and have plans to launch a repair café later in the year. We are getting more people wanting to join and share their ideas and it’s going beyond plastic – making Dorchester into an eco hub. And Dorset Council want to make us part of their climate change panel as they undertake a single use plastic audit at council.’

In February the children gave a presentation at the Dorchester Chamber for Business monthly breakfast meeting about the campaign to eliminate single use plastic within businesses. The children have sold Waxtastic, an alternative to cling film at a number of county shows, farmers markets and fairs. The children also went round to businesses with town mayor and local councillors to persuade businesses to support the campaign.

Rachel Yates, SAS Plastic Free Communities Project Officer, said: ‘It’s great to see the work that Dorchester has done to reduce the availability of avoidable plastics, raise awareness and encourage people to refill and reuse.’ www.dorchesterchamber.co.uk

Hall & Woodhouse combats local litter

Team members from 15 of Hall & Woodhouse’s pubs based across the county took part in the Brewery’s annual community litter pick event, Founder’s Sweepers.

The Founder’s Sweepers litter campaign was introduced by Hall & Woodhouse (H&W) more than 10 years ago and is run in association with Keep Britain Tidy’s Great British Spring Clean initiative. This annual event is held to celebrate Founder’s Day, the anniversary of when H&W was founded in 1777 and the ambition is that all 52 of H&W’s managed pubs across the south support this activity each year.

Over the past couple weeks team members from the Brewery and H&W’s 15 Dorset-based managed pubs including, The Angel Inn in Wimborne, The Grasshopper in Poole, The Old Granary in Wareham, St Peter’s Finger in Poole and the company’s very first pub, The Ship Inn in Weymouth, took to the streets to collect as many bags of rubbish as possible in their local areas.

The company-wide campaign is backed each year with the aim to improve the environment for residents and wildlife.

Anthony Woodhouse, Chairman of Hall & Woodhouse, said: “Since we started our annual litter pick over 10 years ago, we have gathered and disposed of more than 5,000 36

August 2019 | Dorset Business Focus

bags of rubbish which would have otherwise been left on our streets causing potential harm to the land and our local wildlife.

“Taking to the streets each year is something that we are very passionate about as it is one of the ways we give back to the communities within which we are situated, to help ensure they stay clean and safe places to live and work. Everyone gets involved and the day is always rounded off with a piece of Founder’s Day cake.”

Hall & Woodhouse is a local independent family company that brews award-winning Badger ales and runs a collection of 180 beautiful pubs and inns across the south of England. The business is dedicated to supporting its local communities and causes, having invested more than £30million in its public houses over the past five years. This is on top of their regular and extensive charity donations, which includes having raised over £800,000 for its chosen charities in the last seven years.

Please visit www.hall-woodhouse.co.uk for more information. /company/dorset-chamber/

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DORSET BUSINESS FOCUS / NEWS

Who do you trust with you parcel or pallet?

Heart announces brand-new station dedicated to nonstop club classic INTRODUCING… Global, the Media & Entertainment Group, has today announced the launch of a brand-new station dedicated to some of the greatest club classics ever made.

Heart dance has launched across the UK Toby Anstis presents an all new weekday breakfast show from 7am – 10am Lucy Horobin will present an all new weekday drivetime show from 4pm – 7pm Heart Dance will play the very best Club Classics 24/7 across the UK on DAB Digital Radio, on Global Player, on your smart speaker by saying “play Heart Dance” and at heart.co.uk.

Taking Heart’s Club Classics shows as its lead, and then widening and deepening the playlists, Heart Dance is an incredible blend of the best feel good dance and club classics tunes anywhere on the dial.

From Global, the UK’s biggest commercial radio brand, Heart Dance will play the greatest feel good club classics from the likes of Basement Jaxx, Daft Punk, Ne-Yo, Ultra Naté, Fatboy Slim and Armand Van Helden.

Heart favourite Toby Anstis wakes listeners up every morning with the Heart Dance breakfast show, weekdays from 7am – 10am, whilst Lucy Horobin gets listeners home with a spring in their step every weekday from 4pm – 7pm. Lucy will also be presenting a weekend show every Saturday from 10am – 1pm.

On Friday and Saturday nights, Heart Dance will get the weekend in full swing as Heart’s Club Classics will be simulcast on both Heart and Heart Dance, with Toby Anstis hosting every Friday from 7pm and Pandora on Saturday from 7pm.

James Rea, Managing Editor of Heart says: “Heart Dance will be a brilliant addition to the Heart brand – just in time for the Summer! Listeners will be able to re-live the greatest times of their life with the biggest club classic dance tunes of all time.

I’m delighted we’ll also have a terrific line-up that includes some of Heart’s top presenters including Toby Anstis, Lucy Horobin and Pandora.”

Toby Anstis says: “To present the breakfast show on a brand-new national radio station, playing the music I have always loved with a passion, is a dream!

To top it off, we also have my good mate Lucy Horobin getting listeners home at drive time. Heart is my natural home and a place I love.

Listen to the brand-new station from Heart, Heart Dance. Tune into Heart Dance on DAB digital radio across the UK, on the Heart app, on Global Player, on your smart speaker by saying “play Heart Dance” and at heart.co.uk.

Dorset based Freight Expectations pride itself on removing all the industry specific jargon and simplifying the process for customers.

When considering moving Freight Steve Davis Director of Freight Expectations gives his five tips: • • • • •

What service level do you need, a reputable freight company will be with you within an hour?

Supply chain ‘Showstoppers’, can your freight company get the parts you require within 3 hours?

Check your freight company has a sympathy for sensitive products policy?

Can the freight company you chose cover “outsized” or “irregular” packages and can comfortably deliver them with confidence?

Never take for granted freight liability at the right level is in place.

Steve Davis says: “Freight Expectation’s success is being able to provide solutions for all your logistic needs, either using our parcel, courier or our freight and haulage service. We also have sympathy when dealing with sensitive goods and materials and specialised contractors that deal with more technical logistics using expertise in moffett and hiiab work.”

Research has shown that the most important issue for companies is ensuring that goods arrive on time and in pre-delivery condition which often doesn’t happen.

Steve adds: “We have an extensive network of proven drivers to confidently complete your logistical requirements. We offer collections within 1hr, same day and overnight deliveries, dedicated van drivers that are all trackable and accountable, we can offer electronic or manual POD’s sent to you immediately.”

All freight companies should be Insured, including Freight Liability, Hire and Reward, Goods In transit and Public Liability.

Steve concluded: “We have a strong ethical approach to business that along with our commitment makes us not only competitive on price but also customer service”.

Freight Expectations is an expert in the “outsized” or “irregular” packages and can comfortably deliver them with confidence. It also has access to a pallet distribution network and offers Dorset Chamber members preferential rates.

For more information see www.freight-expectations.co.uk

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August 2019 | Dorset Business Focus

Star spangled spanner in the works A leading cyber-security company is warning people travelling to the US that American authorities might search their social media posts before they depart.

C3IA Solutions, based in Poole, Dorset, said that to get a visa, applicants must complete the US Electronic System for Travel Authorisation (ESTA).

When they do so, they must provide the names of their online accounts for the last five years.

It allows the US authorities to check photographs, locations, dates of birth and other metadata.

It details information including the latitude and longitude of the locations of photographs as well as the date and time.

And in future the authorities might also request passwords – something that has previously been considered.

Matt Horan, security director of the leading cyber-security firm, said: “Many people are unaware of the level of the checks and naturally some find it quite intrusive.

“Ostensibly this is about screening out terrorists and individuals that may have had contact with ‘special interest’ groups.

“This stems from the President’s executive order in March 2017 that put ‘extreme vetting’ into place.

“It is highly controversial and its effectiveness has been questioned, but nevertheless it exists, and if you want to enter the US for business or pleasure it is a necessary evil.

“And if it is discovered that people haven’t disclosed the details required then visas might not be forthcoming, or worse still you may get to the US customs and be turned back.

“It is always wise to assume any social media posts, no matter how far back in time – and indeed those in private groups – could become publicly available for all to see.

“And remember that the US authorities might not understand the humour, innuendo or sarcasm of a Briton.

“In future the State Department might request passwords as well, and this really will focus minds.

“Our online footprint is something about which there is lots of debate and from a security point of view it is a potential weakness and we urge people to be careful and cautious when using social media.

“We have seen many people in the public eye being caught up in a media storm because of an old or poorly phrased tweet or post.

“But it is not just famous people for whom this sort of thing is a potential problem; anyone can be affected and it might prevent them being able to travel to the US.” www.c3ia.co.uk

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DORSET BUSINESS FOCUS / NEWS

HealthBus for homeless gets £50k from Nationwide This summer, the HealthBus, a healthcare outreach service for rough sleepers operated by Boscombe’s Providence Surgery and supported by YMCA Bournemouth, received significant recognition of the value of its work when it was awarded a grant of £47,993 from the Nationwide Community Grants programme. The money will fund GP costs, insurance, nursing salary, drug/alcohol and mental health specialists and equipment.

Parked outside St Stephen’s Church in Bournemouth every Thursday from 9am to 12.30pm, The HealthBus provides a lifeline for rough sleepers whose health problems can otherwise remain unchecked due to the barriers they face, such as being asked to leave GP waiting rooms because of their appearance, hygiene or behaviour, or – contrary to NHS guidelines – being refused registration because they have no address.

The service reaches up to 200 people annually.

Shockingly, the average life expectancy of a homeless person is just 47 for men and 43 for women and, as reported in a recent article in the Guardian, new research reveals that homeless people in England are 60 times more likely to visit A&E in a year than the general population.* “A huge thank you to Nationwide for their enthusiasm and support,” said HealthBus’s founder

Dr Maggie Kirk. “The funding ensures that we can keep going this year and expand by looking to employ additional staff. This is going to make a big difference to many rough sleepers. Timely, low-cost interventions and preventative healthcare at the point of need can save the NHS thousands of pounds... and save lives.”

HealthBus trustee Christopher Hughes emphasised the importance of their supporters: “It just wouldn’t be possible without our brilliant staff, volunteers and our exceptional partners: YMCA Bournemouth, Providence Surgery, St Stephen’s Church, Howard Hughes Business Solutions, Green Tambourine, and now Nationwide.”

The Nationwide Community Grants programme awards grants of between £5,000 and £50,000 towards housing-related projects that support the most vulnerable and which make a positive change in a local area. It awards up to £5.5 million each year to 11 regions across the UK..

Lindsey New, Branch Manager at Nationwide, Southbourne, and Sally Duckmanton, Assistant Branch Manager at Nationwide, Winton, were chosen to present the cheque to Dr Maggie Kirk and her team.

“Nationwide was set up to help people into homes of their own and we are very pleased

Yellow Buses back under local ownership Yellow Buses is back under local ownership after being acquired by its management team for an undisclosed sum.

David Squire, Managing Director; Simon Newport, Commercial Director and Phil Pannell, Service Delivery Director, are now equal shareholders in Bournemouth Transport Limited (BTL).

The trio are lifelong busmen with more than 100 years of experience between them.

BTL trades under the names Yellow Buses and Yellow Coaches. Also included in the sale is Vintage Yellow Buses Limited, an associated non-trading company.

The management buyout (MBO) follows a decision by French-owned RATP Dev to review its operations in the UK. In future, the company, which acquired BTL in 2010, will focus on its franchise operations in London as well as sightseeing and coach businesses in Bath, London and the North West.

David Squire, who was appointed as Managing Director of Yellow Buses in 2017, said: “This puts the local management team firmly in the driving seat. We are now masters of our own destiny.

“We remain as BTL and there are no changes to the terms and conditions of our employees or pension schemes. We have injected fresh capital into the company and will be looking to invest in our staff, fleet and systems going forward.

“We are over 18 months into the plan that we started in 2018 and are in a strong place with passenger growth, improved income and a booming coach operation.

“As an independent company we will be quicker, more agile at decision-making and, therefore, better able to react to more news online - www.dorsetchamber.co.uk/news

opportunities as they arise.”

Yellow Buses operates a fleet of 140 buses and 16 coaches with more than 410 staff.

The company carries just under 15m passengers a year with its vehicles operating nearly five million miles across the Bournemouth, Poole, Christchurch and East Dorset area.

Laurence Batlle, RATP Dev’s Chief Executive Officer, said: “Under the leadership of David Squire and his team, Bournemouth Transport has undergone major transformation.

“The agreement will ensure the company has local ownership and management.

We are delighted that we can enable Bournemouth Transport Ltd and its employees to pursue a promising way forward and wish them every success.”

RATP Dev UK was advised by Osborne Clark in London while the MBO team worked with Backhouse Jones, specialist transport solicitors, together with Moore and Smalley and Weightmans for legal and financial due diligence. www.yellowbuses.co.uk

to donate to the HealthBus,” said Lindsey.

“Homelessness could happen to anyone and this is a great way to be able to help.”

“We must aim to understand homelessness and homeless people more,” added Sally, who, along with Lindsey, is now discussing the possibility of Nationwide staff volunteering with the HealthBus. YMCA Bournemouth Senior Operations Officer Martin Stockley commented: “It’s fantastic to be involved in this project, one which helps some of the most marginalised people in society and which will also reduce healthcare costs to the NHS over the long-term. This funding is recognition of how valuable the HealthBus is to the local community and we are hugely grateful to Nationwide for their generosity.”

www.ymcabournemouth.org.uk

Saffery Champness acts for Metalex Saffery Champness acts for Metalex on its purchase of Alimex UK The Bournemouth office of Saffery Champness Chartered Accountants has acted on behalf of Paul and Sally Nicola, the shareholders of Metalex Holdings Limited, based in Poole, Dorset, on the company’s acquisition of Alimex UK Precision in Aluminium Limited, a distributor and processor of aluminium cast plates, from Alimex Gmbh. The deal included the acquisition of the freehold of Alimex’s business premises.

Alimex Gmbh, is one of the world’s largest producers of aluminium plate products and their disposal of their UK subsidiary allows them to focus their efforts on its core manufacturing business whilst ensuring the future supply to the UK market.

Alimex UK Precision in Aluminium Limited has been renamed Metalex ACP Limited. It is the sole distributor of Alimex products in the UK and Ireland. The company continues to trade from its premises at Fingle Drive, Milton Keynes and all the team have been retained.

Paul Nicola, Managing Director of the Metalex Group, said: “The acquisition of Alimex is an opportunity to increase the product offering to our existing customers and we are excited at the potential for expansion within the UK market”.

The Saffery Champness transaction team included Mark Kilbey, Corporate Advisory Director, Andrew Alder, Consultant, Mark McGarry, Commercial Tax Partner, and Richard Meller, Corporate Tax Manager. Safferys helped to negotiate the deal and the team advised on accounting and taxation issues from initial agreement of heads of terms through to completion.

Mark Kilbey commented: “This transaction involved a European seller and it was essential to understand their expectations when advising the shareholders on transaction terms. The due diligence process was an important element of our work to ensure that all potential liabilities and relevant issues were identified. We wish Paul and Sally and their team every success with their acquisition and expect to see Metalex ACP Limited grow significantly in the future.”

Paul Nicola added: “The team at Saffery Champness supported us throughout this successful transaction from initial meetings to completion and their advice was invaluable”.

For more information, please visit www.saffery.com.

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DORSET BUSINESS FOCUS / DORSET GATEWAY

Barclays Eagle Lab Bournemouth Barclays’ deep commitment to transform itself, the banking industry and the communities they serve through innovation to ensure that the UK economy can thrive in an increasingly digital world is evidenced by it establishing Eagle Labs – a national platform that connects and supports the entrepreneurial ecosystem by creating opportunities for business founders and by giving them access to a broad range of skills and services to help their business grow.

Eagle Labs started by taking over under-used Barclays branches and offices and converting them into thriving community and business spaces that are tailored to the needs of the local business community by creating a hub for sharing ideas and experiences and encouraging collaboration and innovation.

Alongside this, they provide access to a network of mentors, partners and experts - all positioned to help their members’ businesses to grow. They also provide exposure and access to the technologies that make up Industry 4.0 to enable future skills development and to support businesses and individuals with rapid

The Eagle Lab in Bournemouth was one of the first and opened in 2016. The Lab supports a wide range of high-growth businesses and is integral to the entrepreneurial ecosystem in

thriving digitally-enhanced local communities and currently have more than 500 businesses working from their spaces across the UK, made up of 1,630 individuals with members and alumni having raised more than £420m in funding.

The Eagle Lab in Bournemouth was one of the first and opened in 2016. The Lab supports a wide range of high-growth businesses and is integral to the entrepreneurial ecosystem in Bournemouth and the surrounding areas. The space includes private offices, meeting rooms, co-working desks and access to digital fabrication facilities in a fully-equipped Maker Space. Their award-winning Lab Engineer, Sharon, supports the local community and businesses to develop proof-of-concept and creates prototypes to enable products to get to market quicker.

The space in County Gates House in Westbourne has a bias towards the Internet of Things and SmartTech, and the team regularly curates industry forums and hosts the Digital Catapult funded Things Connected Bournemouth meet-ups and technical sessions.

Find out more about Barclays Eagle Labs at labs.uk.barclays For business support information, connections and signposting please contact the Dorset Gateway: 01202 714 800, email: gateway@dcci.co.uk or visit the Dorset Chamber of Commerce and Industry’s website: www.dorsetchamber.co.uk/ business-support/

Bournemouth and the surrounding areas. prototyping and product development to help get products to market quicker.

Each Lab is managed by a dedicated Ecosystem Manager whose role it is to support Lab members and introduce them to our wider network and to mentors who will help them scale their businesses faster. They also create and build relationships with local community, academic and business groups to embed their Lab as an important community hub.

They have grown to 24 Labs by partnering with like-minded organisations who are equally as passionate about creating

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August 2019 | Dorset Business Focus

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DORSET BUSINESS FOCUS / INTERNATIONAL TRADE

Brexit Forum: Latest updates on EU trade

D

orset Chamber is to welcome delegates for an insightful Brexit session on Tuesday, October 22nd that will provide an essential overview of anticipated changes to international trade as we start a new trading relationship with the EU. The 2-hour forum will provide all attendees with guidance on new requirements for EU exports and imports and a review on the latest technical guidelines published by HM Gov. Rob Booth, Dorset Chamber’s Head of International Trade services will advise guests on who should represent your company at customs, new terminology and how to manage the flow of information within your supply chain.

The morning will also cover Free Trade Agreements – present and future and identify who the key organisations that can help your overseas operation are. The session, as always is a friendly gathering and an excellent opportunity to network where attendees can share experiences and ideas for good practice.

Thousands of businesses have increased their sales, growth and stability by selling overseas and Dorset Chamber encourages Dorset businesses to explore the potential of exporting, get to grips with an evolving global supply chain and discover new partners for innovation. This session is free of charge for Dorset Chamber members and £25.00 standard rate for non-members as will be a 9am start.

To book your place go to: www.dorsetchamber. co.uk/event/brexit-forum-latest-updates-on-eutrade-1900/

Dorset Chamber Export Training Diary Date

Event

Time

Venue

Price (+VAT)

Sponsor

4

Customs Procedures, Preference & Rules of Origin

9:30 am – 16:30pm

Dorset Chamber of Commerce & Industry

Members £281.25, Non-Members £375.00

Dorset Chamber dorsetchamber.co.uk

11

Workshop for online export documents

9:00am – 11:00am

Dorset Chamber of Commerce & Industry

Members £37.50, Non-Members £50.00

Dorset Chamber dorsetchamber.co.uk

11

Methods of Payment & Letters of Credit

9:30am – 16:30pm

Dorset Chamber of Commerce & Industry

Members £281.25, Non-Members £375.00

Dorset Chamber dorsetchamber.co.uk

12

Import Procedures & Documentation

9:30am – 16:30pm

Dorset Chamber of Commerce & Industry

Members £281.25, Non-Members £375.00

Dorset Chamber dorsetchamber.co.uk

17

The future of trade International business forum

8:30am – 10:30am

Dorset Chamber of Commerce & Industry

Members FREE, Non-Members £25.00

Dorset Chamber dorsetchamber.co.uk

24

Brexit Forum: Latest updates on EU trade

9:00am – 11:00am

Dorset Chamber of Commerce & Industry

Members FREE, Non-Members £25.00

Dorset Chamber dorsetchamber.co.uk

25

Introduction to International Trade

9:30am – 16:30pm

Dorset Chamber of Commerce & Industry

Members £281.25, Non-Members £375.00

Dorset Chamber dorsetchamber.co.uk

26

How to Complete Customs Declarations

9:30am – 16:30pm

Dorset Chamber of Commerce & Industry

Members £280.00, Non-Members £350.00

Dorset Chamber dorsetchamber.co.uk

Sept

DORSET BUSINESS FOCUS / NEWS

Persistence pays off for Ferndown Chamber for Business Five years ago, the Chamber realised that Ferndown’s footfall was decreasing rapidly. There were no clothes shops or similar in the High Street, which lead to residents only using the service based shops when they needed to. As more units started to become vacant they were being replaced by charity shops or simply left empty.

Chamber secretary James Edgar says: “The Chamber realised that a weekly market might just start bringing people back to the town on a regular basis. Having researched the idea and contacting market organisations and experts the feedback was not positive. One said they didn’t want to take the risk with a new town and the other had a rule that they wouldn’t put on a market within 7 miles from Ringwood”.

However, with support from Ferndown Council, Paul Lewis from Southern Market Traders felt that a market on every Friday in Penny’s Walk would be successful.

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August 2019 | Dorset Business Focus

James continued: “The Chamber were unable to ascertain who owned Penny’s Walk, many thought it was Tesco, but it transpired to be their landlords Royal Bank of Scotland. After being unable to get permission the Chamber team continued to peruse the idea and fortunately the site was purchased by Torbay Council who were fully supportive”.

At the beginning of June 2019 Southern Market Traders started their advertising campaign for the Friday Penny’s walk markets.

“The first Friday market was held in Penny’s Walk on the 28th June, it was deemed a complete success and was very well attended by stall holders and shoppers alike”. James added.

Along with the new weekly market, the Ferndown Chamber has had a refresh and rebrand. Now called the Ferndown Chamber for Business it relaunched with a new logo and website at www. fcfb.org.uk /company/dorset-chamber/

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DORSET BUSINESS FOCUS / NEWS

Does Bournemouth need a clean air zone?

Air pollution. You can’t see it, you can’t taste it and you can not always smell it, but its definitely there. In the Bournemouth area over 50,000 residents are living with dangerous levels of air pollution according to a recent study by the environmental cities network, UK100. This startling figure contributed to the town being ranked 5th for the worst air quality in the whole of the south west of England – this despite it benefiting from the pollution reducing effects of the sea and the nearby New Forest.

Such a situation is obviously unsustainable, but what can be done? One of the biggest contributors to air pollution in the area is from cars, vans, lorries and other vehicles. Reducing the emissions from these would go a long way to improving the quality of our air and that’s got many environmental campaigners calling for Bournemouth to introduce a Clean Air Zone (CAZ). But would a CAZ choke the life out of Bournemouth’s economy? Would it deter tourists? And is investing in greener, cleaner electric vehicle infrastructure the way forward?

In this latest blog from Coversure Poole – Bournemouth’s leading independent insurance broker – we’ll look at what a CAZ could mean for the town and answer the question: What price clean air?

What is a Clean Air Zone?

A Clean Air Zone is an area of a town or city where motorists are charged to enter. How much they are charged usually depends on the level of emissions they produce. *London’s version, the Ultra-Low Emission Zone, charges drivers of polluting vehicles anywhere between £12.50 for cars right up to £100 for lorrie*s. Birmingham has a similar scheme planned for 2019 and cities as varied as Southampton, Oxford, Leeds and Glasgow either have ones in mind or in preparation. The aim is to reduce the number of polluting vehicles and so improve air quality. Electric and other very low emission vehicles such as hybrids enjoy lower charges or can even be exempt.

Would a CAZ Choke the Life of Bournemouth’s Economy?

When the Congestion Charge was introduced in London in 2000, many business owners said it would kill the capital’s economy. Fast forward to 2019 and few would argue that London’s economy has done anything but thrive. Figures from Transport for London (TfL) show that traffic volumes in the charging zone are now nearly a quarter lower than a decade ago, reducing congestion times and improving the quality of the air at the same time.

But would it be the same for Bournemouth?

London has some pretty sizeable advantages; the Underground, endless bus routes, black cabs and the Docklands Light Railway all make not driving an easy option in the city. Whether Bournemouth would cope as well is debatable.

Two groups of people who we know well certainly wouldn’t welcome its introduction.

Bournemouth’s taxi drivers are always looking for cheap taxi insurance quotes to help make their work pay. Similarly, couriers in Bournemouth who need access to the centre would need more than our cheap courier insurance cover to make up for the charges.

to get to their place in paradise, the burgeoning market for Bournemouth’s Airbnb ownersfinding their properties harder to let or café and restaurant owners seeing a dip in trade as access to the town is expensive, there’s a lot that could go wrong.

However, as we have seen with the awarding of blue flags for beaches, alleviating environmental and pollution concerns can deliver dividends. If the town were to introduce a CAZ and could present itself as not only the proud possessor of four blue flags but also as having clean air and a public transport system that is the envy of the region, then green tourist pounds could flood in.

Is a CAZ Coming to Bournemouth?

In May 2017 DEFRA and the DfT published the Clean Air Zone Framework which set out the principles for the operation of Clean Air Zones in England. As part of its phase 3 planning, 33 councils including Bournemouth were asked to look at plans to tackle air pollution. While this doesn’t mean a CAZ is on the way – councils such as Hull have already ruled the idea of one out on practical grounds – it could be an initiative they could consider. One of the attractions – the attraction detractors say – is that a CAZ is a revenue raiser, something that most councils are keen to find. For the moment we shall have to wait and see…

Is Going Electric a Realistic Alternative?

It seems everyone is talking about electric vehicles at the moment. Their potential to cut emissions by up to 50% is a big draw, and with more and more models coming to market everyone from private car drivers to fleet owners to even special types fleet owners are looking into them.

As a long-term solution they’d be hard to bet against. In the short-term, however, there are considerable challenges. Bournemouth only has 5 fast charging points at the time of writing and with vehicle ranges still limited, a rural county like Dorset is going to struggle to cope. Switching over will also take years as there are so many legacy diesel and petrol cars on our streets. If we want clean air soon, then electric isn’t the way forward alas.

Dolphin Shopping Centre fundraises for Great Ormond Street Hospital and Diverse Abilities for One Great Day The Dolphin Shopping Centre in Poole supported One Great Day recently for both Great Ormond Street Hospital and Diverse Abilities.

Activities took place at the Dolphin from 11am3pm and raised a total of £290 which will be split evenly between the two charities.

Shoppers in Poole were challenged to test their strength similar to a traditional fairground game – both adults and children took part, enjoying swinging the mallet and striking the pin. Each player was given the opportunity to try three times and if they hit the top score (100) three times in a row, they won a prize from one of the Dolphin’s retailers.

The shopping centre set up a leader board to monitor the scores throughout the day and every shopper made a donation in order to play the game.

John Grinnell, centre manager at the Dolphin Shopping Centre, commented: “We challenged shoppers to test their strength – and the best strikers won a prize. The shopping centre delivered a fun-filled day whilst raising almost £300 to be split between two charities.

“Our support of One Great Day was encouraged

by Legal & General, owners of the centre, who supported the campaign portfolio-wide, as part of its focus on social values.”

The Dolphin was one of 200 shopping centres across the country that took part in the UK-wide annual charity fundraising day, raising money and support for Great Ormond Street Hospital.

Participating shopping centres agreed to provide a special event for local communities whilst fundraising for the charity.

Diverse Abilities, Dorset’s disability charity which supports children and adults with profound physical and learning disabilities, is the Dolphin Shopping Centre’s nominated ‘Charity of the Year’ for 2019.

For more information about the Dolphin Shopping Centre, visit www.dolphinshoppingcentre.co.uk

Does Bournemouth Need a Clean Air Zone?

It’s possible that a clean air zone or some other system of charging could cause pain to the local economy, at least in the short-term. Taxi drivers, couriers and shop owners would all be hit by extra costs and lower footfall. Retailers could benefit in the longer term so long as the council invested any revenue into improved public transport which would make getting in and out of the town easier.

A reduction in congestion – as seen in London – would be good for business as a whole though, and, at the end of the day: What price clean air?

Like Some Insurance Help?

If you’d like some more help getting the right insurance for your car, taxi or fleet then please get in touch. We’ll be happy to give the benefit of our experience, give you all the advice you need and we can also offer you a highly-competitive, noobligation motor insurance quote.

You can call the Coversure Poole team on 01202 801782 or www.coversure.co.uk

Would a CAZ Drive Tourists Away?

Given 15% of Bournemouth’s economy is driven by tourism – over £500m annually – any impact on the sector needs to be taken seriously. Be it owners of holiday homes in Poole having to pay more 44

August 2019 | Dorset Business Focus

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DORSET BUSINESS FOCUS / NEWS

What is driving UK energy bill price rises?

Rob Anderson from D&A Procurement talks about the reasons behind the recent UK energy price hikes. It’s not as straightforward as you may think but it’s useful to understand the rationale behind these price rises.

The cost drivers of a typical business energy bill Your energy supplier is solely responsible for your gas and electric bill even though there are six cost elements that make up that bill, the Wholesale, Transmission Network, Distribution Network, Government Schemes, Taxes and Operating costs, known in the Industry as ‘The Energy Cost Chain’ of which the supplier can only control the Wholesale and Operating costs, so when costs in the other elements rise or fall they are passed on or taken off by them.

Wholesale costs The wholesale cost of your energy bill is roughly 50%-60% for gas and 35%40% for electric of the total bill for the commodity you are demanding and using.

The oil and European gas prices have been a big influence in rising bills over the past 12-18 months, because in GB we source 50% of our gas from outside the North Sea basin, 20% from Norway and 30% from European markets or Liquefied Natural Gas (LNG), so 50% of the gas used in this country is linked to global markets, so driven by global events.

40% of our annual electricity generation comes from gas fired power stations, so recent higher electricity prices are due to the electricity producers having to buy their gas at a higher price. Other drivers are, EU/UK carbon pricing, weather, coal import prices and renewables generation in the market of which 30% of our electricity mix is now renewable and rising.

Transmission & Distribution network costs The transmission networks running the length of the country are high voltage electricity and high-pressure gas systems that transport each commodity, owned by National Grid and a few other entities in Scotland. This element is a very small proportion of the bill 1%-3% for gas and 5%-10% for electric.

The distribution networks feed the gas and electric to the customer at a much higher cost of 15%-20%, because as you step down the voltage and pressure you lose some of that commodity on the system due to the number of connections for every business and household.

Transmission and distribution costs are rising each year, because network companies are being allowed to recover more of their infrastructure investment from building more assets to connect to wind farms, solar farms and over the next 5-10 years charging spots for electric vehicles.

Government Scheme Costs Government Scheme costs are levied on the energy supplier and then on the bill, 0%-5% for gas and 20%-25% for electricity, which is higher due to the re-engineering required to meet schemes like the Energy Company Obligation (ECO), Feed-in Tariffs (Fits), Smart Meter Rollout, Contract for Difference (CfD) incentive to support renewable subsidies, Capacity Market and Renewables Obligation (RO).

Tax costs Tax costs for both gas and electric are 5%-25% of the total bill and if a business pays 20% VAT it will pay the Climate Change Levy (CCL), which is a tax on the consumption of gas and electricity usage, designed to encourage energy efficiency. CLL is roughly 5%, but prices have risen significantly by 67% for gas and 45% for electric since 1st April 2019.

Operating Costs A suppliers operating costs for both gas and electric are 1%-8% of the total bill and the Standing Charge is the most controversial, which is a fixed daily rate for supplying you with energy, meter reading and the logistics of keeping you connected to the network, that varies from supplier to supplier and back in 2016 Ofgem proposed changes to remove it, but most continue to add it, although there are on-going talks about capping it and some will now remove it if you meet their certain criteria.

Where are costs heading? What can you do to help your business?

Transmission Network, Distribution Network and Government Scheme costs are known as ‘Non-Commodity Costs’ and market reports predict a 20% rise from 2017 to 2023, so even if the wholesale gas and electric prices go down you are still likely to see cost rises in your business energy bills, so seeking the advice and help of a professional in the industry to discuss the different options available to your business could be your best bet.

D&A Procurement offers companies personal Energy Consultancy Services, specialising in Energy Contract Management, at no direct cost to them, so to discuss your business energy needs, contact Rob Anderson on 07956 311336 or email us via www.daprocurement.co.uk more news online - www.dorsetchamber.co.uk/news

Dorset's female entrepreneurs power up with mentoring The Treasury recently commissioned Alison Rose, CEO of commercial and private banking at NatWest, to lead an independent review of female entrepreneurship. The resulting 'Rose Review' published in March this year, has shed renewed light on the barriers faced by women starting and growing businesses.

The report and government response set out eight steps to help women, one of which was to increase access to localised mentorship and networks.

The Rose Review highlighted that while women do not lack ability or ambition, and women have demonstrated that they can lead and innovate across many fields, there are three separate but reinforcing cultural barriers that affect women at every stage of the entrepreneurial journey. So what is holding them back?

Aside from practical issues the report concluded that women demonstrate greater risk awareness which makes them less to either start a business or scale it when they do, that women perceive a higher bar to entrepreneurship and they perceive that they have missing skills and experience -39% in women compared to 56% of men.

The research highlights a need to help women entrepreneurs build greater confidence in the skills they have and provide targeted support to help them develop the skills they feel they need. This is where 1:1 private business mentoring is so effective.

The good news for business owners across Dorset is that Dorset Business Mentoring is already in place and has been offering an accessible and transformational mentoring service since 2005.

One female entrepreneur who has reaped the benefits of our mentoring is current mentee Lucy Erskine of Gungho (B2B Sales & Marketing). Lucy has tapped into mentoring over three different period since 2010 - in each benefitting from the fresh perspective of a different mentor matched from 117 we currently field.

Lucy writes:

"Over the last few years, Dormen Mentors have supported Gungho with taking some pretty big risks. In the early days, the Mentors helped give me (and the business) confidence to grow. Gungho started from my kitchen table in Drimpton (near Beaminster); 12 years on we employ 50+ local people from our office in Poundbury. There have been many challenges along the way, office space, growing a team and creating a management structure to name just a few. My Dormen Mentors provided encouragement and analysis when I needed to take what seemed (at the time) huge risks, for example - tripling the office space or creating a management team to support continued growth. Today, our business growth is highly dependent on recruiting local people from West Dorset, training, developing & retaining them to provide a really good service for our international clients. Dormen continues to play a key part in supporting us with strategy and helping provide confidence to keep taking risks."

Another champion of the Dorset Business Mentoring service is Dorset Chamber President Liz Willingham (of Liz Lean PR) who also benefitted from accessing mentoring over a five year period as her business grew.

Both examples map into the findings of the Rose Review and serve to demonstrate that having a mentor alongside can really help overcome both perceived and real challenges.

If you would like to join the 1500 business we have supported to date, and be one of over half who report average increases in turnover of 21.57% in their first year, give us a call. Discover more about the benefits, the process, who our high-calibre volunteer business Mentors are and how we match and link you.

Mentoring is invaluable at any stage of your business journey and is offered to all business types and size, from sole traders to larger SME's employing 50 people.

We serve every area of Dorset from the conurbations to the most rural areas and are here for you!

Tel: 01202 607530 www.dormen.org.uk 45

DORSET BUSINESS FOCUS / NEWS

Using physical activity to improve mental health Dorset Mind, the local mental health charity, has been awarded funding by Sport England and the National Lottery to help people to try new activities to help improve their physical and mental health.

Through this work, Dorset Mind will support people experiencing mental health conditions – such as depression and anxiety – to build their confidence to join clubs, go to the gym or take up a new activity.

Physical activity – the evidence The ‘Get Set to Go’ programme launched in 2015. Since then, more than 3,500 people with mental health problems have benefited and tried out new activities in a relaxed and friendly environment. An independent research team from Loughborough University conducted a two-year study which showed that 78% of people rated it as very good or excellent after just 6 months.

People with a mental health diagnosis who have taken part in the programme say that it not only increased their activity levels over a 12-month period, but also helped them feel more resilient and better able to cope with challenging life

events. The hope is that people in Dorset will benefit from this new phase of Get Set to Go. In this new phase of the programme, Mind aims to support over 120,000 people with mental health problems across the country to be more active through its work in communities and partners in the physical activity sector.

Marianne Storey, Dorset Mind CEO stated; "We're delighted to have received funding from Sport England and the National Lottery to bring the Get Set to Go programme to Dorset. We know that physical activity can play a vital role in the lives of people with mental health problems, reducing the risk of depression by up to 30%. Unfortunately, we also know that many people who do want to participate in sport are being held back by their mental health, whether that’s feelings of low self-

North Dorset business expo

The inaugural North Dorset Business Expo took place recently at the Royal Chase Hotel in Shaftesbury.

The event involved over 70 local businesses, offered 20 business exhibitions and four free business seminars kindly provided by Ellis Jones Solicitors, Action Coach, Chain Digital and Xero.

Daniel House, from DH Accounting the main sponsor and instigator of the event said “I have wanted to put on an event like this for some time now and I’m so pleased that it has finally come together and was so well received by visitors and exhibitors alike. Overall the feedback has been very positive, with businesses reporting new contacts made, interesting conversation had, and new leads created. We’ll definitely be planning a similar event for 2020!”

Anne Warner from Dorset Chamber commented “I had lots of conversations throughout the day, in fact I haven’t stopped talking!

I really enjoyed the event and have got a couple of interesting leads to follow up too.”

Kate Brooks from Ellis Jones Solicitors said “there was a real buzz in the room and the event was well attended with a range of interesting businesses. I got to meet many new companies and I am confident that some strong relationships have been built!”

The event was further sponsored by Bipcom Voice and Data Solutions, Abacus Financial Options and Prodigy IT Solutions.

Set up as a non profit making event, any surplus will be donated to local children’s cancer charity Teddy 20.

Debbie Frith from The Passionate PA, who helped to organise and managed the event on the day said “The feedback we received from visitors and exhibitors was really very positive, everybody took something away with them and we’ve been asked to come back next year and do it all again!” www.thepassionatepa.co.uk 46

August 2019 | Dorset Business Focus

confidence, exhaustion or fear of crowded spaces. We look forward to supporting more people with mental health challenges in the county to enjoy the benefits of getting more active".

A new partnership for Dorset Dorset Mind will work closely with partners Active Dorset and Dorset Race Equality Council to deliver community sessions and to create a more inclusive and welcoming environment within local sport and leisure facilities. As part of this work, they will be offering free Mental Health Awareness for Sport and Physical Activity (MHASPA) training to sport sector staff, which has been developed with UK Coaching.

They will train Peer Volunteers, who understand how mental health problems can be a barrier to getting more active, to support participants to attend Get Set to Go sessions and try out different activities in their

community.

Gary Head, Active Dorset Operations Manager commented; “We are delighted to be working in partnership with Dorset Mind on this innovative and exciting project. We know that this positive impact on the mental health of disadvantaged and under-represented groups in our county and our relationship with Dorset Race Equality Council will be pivotal to that”.

Dorset Mind have just appointed a new Project Manager to drive this project forward and will be running a number of taster sessions over the coming months where you can try out different activities and see what suits you.

For more information, head to the Dorset Mind website: dorsetmind.uk

Mortgage Squared Ltd win Theo Paphitis accolade We have a very exciting announcement, we won Small Business Sunday #SBS!! We are overwhelmed with the comments and lovely feedback we’ve had, on our Twitter account @MortgageSquared thank you so much.

If you’re not sure what I’m talking about, I’ll explain…

Theo Paphitis is one of the former dragons from TV show Dragons Den, and he created Small Business Sunday, shortened to hashtag #SBS on Twitter, in 2010.

We will be going along to Theo’s SBS winners’ event in Birmingham to meet the high profile businessman. The event is held yearly for the 0.68% of applicants who win the accolade.

You can now find Mortgage squared listed on the winner’s directory www.theopaphitissbs.com/profile/2409/ Mortgage-Squared-Ltd Bournemouth – based firm has received a business boost from Retail Entrepreneur Theo Paphitis. In January, Mr Simon Rowe, owner of Mortgage Squared Ltd, tweeted Theo about his business during ‘Small Business Sunday’ and was picked as a weekly winner to gain a retweet by Theo to his 500,000 Twitter followers. The weekly initiative, set up by Theo in 2010, now has over 2500 #SBS winners and supports small businesses in the UK. Business and retail entrepreneur and self-confessed Shopkeeper, Theo retweeted Simon’s message to his almost 500,000 followers and as a result, @ MortgageSquared has hundreds more followers and increased demand for their mortgage and protection advice. They are also profiled on the #SBS website (www.

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theopaphitissbs.com) that is exclusive to all Small Business Sunday winners.

SIMON QUOTED “We’ve not long been in business and we have been working hard to raise awareness of our brand. It is great to have support from Theo as it will help to raise our profile. It’s great that Theo has recognised our hard work and helped spread the word about what we do to his following.”

Small business champion and Ryman Stationery, Robert Dyas and Boux Avenue Chairman, Theo Paphitis, said: “We are thrilled to welcome new #SBS members every week and highlight just how important it is to support our small businesses here in the UK. My vision is that everyone who has ever won an #SBS re-tweet from me becomes part of a friendly club; like-minded individuals who can share successes and learnings. The website will also give a valuable profile to the winners chosen and I wish Mortgage Squared Ltd every success.”

For further information please contact one of the Team at Mortgage Squared Ltd on enquiries@mortgagesquared.co.uk or 01202313182

@DorsetChamber

DORSET BUSINESS FOCUS / NEWS

Employee engagement directly linked to bottom line

If employees are truly a company's best asset, then their care and support should be a priority - right?

Employees don't leave their personalities at the door when they come to work, being respected as an individual at work, can have a significant impact on how employees view their lives overall.

Tapping into and respecting each person's unique qualities is something that extends well beyond the job description and can drive the employee's performance and personal success onward, increasing a feeling of well-being.

Leaders and managers should know their people. Really know them - not just what they do, but who they are. Every interaction with an employee has the potential to influence his or her engagement and inspire greater effort. Employee engagement has a direct link to bottom line profit to, so a strategy where employee engagement features is likely to be a strategy for success.

(Source - Gallup/Business Journal)

Driving employee engagement locally The founder of a local company who describes the service he provides to businesses as "a 'popup' in house lunchtime service for your firm. We arrive, we provide a daily plated sit down lunch service for your staff, we clean up the mess and go home!" reports benefits such as this: • Colleagues leave their desks and computers and actually talk to each other • Informal, human interactions encourage emotional responses and positive feelings • Break down silos and barriers and ignore job titles - anybody can sit with anybody • Management get real information from the horses' mouth In addition he says this initiative will: • Deliver increased staff retention and lower recruitment costs • Improve a firms attractiveness to potential candidates • Boost staff engagement - increase your employee Net Promoter Score • Develop your company culture Contact Helen Stacey at www.aspirejobs.co.uk for more information.

more news online - www.dorsetchamber.co.uk/news

The importance of online reviews Making online retail clients successful is Onefeed strive to do. Getting everything right is essential to driving profitable growth for clients.

One of the key components is reviews.

Having a substantial base of reviews for potential customers to read is vital. We all do it. We check out reviews every time we are considering making a purchase, be it for a new car, a new bike, a new phone, or before we book a holiday. It has become the norm now and it is becoming as important as the merchant description!

From an agency perspective Onefeed would encourage retailers to take reviews very seriously.

Total transparency is now very much part of modern life. People want to seek other’s opinions before making a purchase or booking something.

Without reviews or very limited reviews, it may appear that you are sending out the message “we have something to hide”. Which is not good!

Key Statistics: • For the fourth year running, a business’s average star rating is the most important review factor • Consumers require an average 40 online reviews before believing a business’s star rating is accurate (up from 34 in 2017) • 57% of consumers won’t use a business that has fewer than 4 stars (up from 48% in 2017) • 61% of over 55s want businesses to have 4 or more stars (compared to 52% of 18-34-year olds) • 86% of consumers read reviews for local businesses (including 95% of people aged 18-34) • Consumers read an average of 10 online reviews before feeling able to trust a local business

•

40% of consumers only consider reviews written within the past 2 weeks – up from 18% last year • 91% of 18-34-year-old consumers trust online reviews as much as personal recommendations • 89% of consumers read businesses' responses to reviews • 30% of consumers highly value businesses’ responses to reviews • 13% contact a business after reading positive customer reviews • 33% of consumers spotted lots of fake reviews in 2018 – up from 25% NB, you can’t stop an upset customer from posting negative feedback online. They will find a way to share their experience online. You also need negative feedback so that you can grow and improve your business, and also to make your review profile more believable. (100+ 5-star reviews?) Really?

Review Gating – be aware!

Review gating is when a customer fills out a survey and if they score highly enough, they are asked to post a review online, but if the customer scores the business too low, they are asked to provide private feedback only. Review gating is not a new policy, but in April 2018 Google reiterated their stance on this practice.

“Don’t discourage or prohibit negative reviews or selectively solicit positive reviews from customers.”

When Google receives reports of businesses review gating, they delete all of their reviews (not just the ones deemed to violate terms of service).

Google also removes your GMB (Google My Business) listing. Not good for your business. www.onefeed.co.uk

A new era for Dorset Food & Drink Dorset Food & Drink are pleased to announce our collaboration from July 1st to bring some new ideas and developments for Dorset Food & Drink. Ignyte Ltd are a sales and marketing agency that work with a number of membership based organisation to assist them to grow and offer a better return on investment for their members, some of these include Visit Devon and Stay in Bath. We have been looking to improve our offering and the membership benefits and we are now able to shout about these changes.

Dorset Food & Drink now has a fabulous new membership pack with a host of new benefits for members, these include increased website

presence, increased social media support, new digital platforms to drive more consumer traffic to your own websites and we will be introducing more networking events and an improved Dorset Food & Drink Guide for 2020.

The team have also been working on a redeveloped website which will showcase members businesses in an easier to navigate format, work will take place on SEO to ensure that www.Dorsetfoodanddrink.org is ranking higher with Google than ever before.

For more information on Dorset Food & Drink contact Katharine or Kiera. www.dorsetfoodanddrink.org

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DORSET BUSINESS FOCUS / NEWS

DRIVEN Steve Bulley

I

Head of Business Engagement at Dorset Chamber and car fanatic.

f you speak to any car dealer they can’t get enough pure electric vehicles. You may have missed the recent announcement by HM Treasury of a 0% Benefit-in-Kind rate for fully electric cars in 2020/21 which has seen interest soaring.

With BiK rates for company car drivers only increasing slightly to 1% BiK in 2021/22 and 2% in 2022/23 it’s the time to have a pure electric company vehicle.

There is a wealth of pure electric cars to choose from and this month I’m driving a city car option. In 2016 the Renault ZOE was launched and was the most ‘car’ like electric vehicle on the market. It had more traditional looks both inside and out which made it a big hit. With fears about battery life the early cars had a battery leases. Although there have not been the horror stories predicted and most individual battery cells can be replaced for around £250.

I’m driving the new Renault ZOE R110 Z.E. 40 with an 80kW battery capacity, significantly increased over the previous version. The real-world figures show a range of 184 miles, more than enough for most people’s commute and running around.

The car is comfortable and feels spacious with a relatively high driving position which adds a feeling of safety. Let’s be honest the ZOE doesn’t feel quick even in ‘normal’ mode and in ECO it is limited to 60 mph so is only useful in town. Once on the dual carriage way the ZOE hits 70 with no trouble and is whisper quiet. With Air-Con, DAB radio, Satnav and reversing aids the ZOE has all you’d expect from a modern car.

As for range, in the height of summer with the air conditioning on or in the depths of winter when heaters, lights and wipers are on the ZOE loses some range. When I picked up the car it had a range of

Renault ZOE R110 Z.E. 40 92 miles. Following my first days travelling an 1.5 hour charge back to 100% gave 2 days of city driving and duel carriageway commute, where I did 147 miles using 146 miles of range around Bournemouth, Wareham, Dorchester, Blandford and Ferndown.

Overall the ZOE R110 Z.E 40 is a real world pure electric car that will suit most town and city dwellers or commuters, who have occasional longer journeys. The not so good bits, the interior is full of black plastic and not as fun as you’d expect from a brand like Renault and why they have used the sound of my Granma’s old 1970’s clock as the indicator noise I will never understand!

To test drive and more details on the exclusive deals from Westover contact David Banks on 07917 685924

Talbot Village Trust backs community food store Talbot Village Trust has donated more than £20,000 to Somerford Youth and Community Centre to help develop the People’s Pantry community food store.

The grant-giving charity has provided the community centre with the funds required to set up the People’s Pantry which enables locals to have access to low cost food which would have otherwise been thrown away.

Members of the pantry are required to pay £3.50 per week and can then select up to 10 food items during each weekly visit.

The membership scheme is aimed at helping people in the community make their money go further by reducing food shopping bills potentially by around £500 a year.

Jae Harris, Manager of Somerford Youth and Community Centre, said: “The support received from Talbot 48

Village Trust has provided us with a lifeline to develop these muchneeded services for the community.

The projects we are running have a high demand and this continues to grow as services from the statutory sector are reduced. Many families and young people have directly benefited from the funding we have been fortunate to receive from the Trust.”

The grant also helped the centre to develop a community gym which allows people to improve their health and fitness at a heavily reduced rate compared to other gyms based in the area.

Russell Lucas-Rowe, Trustee of

August 2019 | Dorset Business Focus

Talbot Village Trust, added: “The volunteers at the centre go above and beyond to ensure that the young people in Christchurch continue to have a safe and welcoming environment. At Somerford Youth and Community Centre, local residents have access to affordable activities which have been designed to improve their emotional wellbeing, social skills, and reduce anti-social behaviour.

“Our grant has supported two fundamental projects at the

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centre which in return has had immense benefits on the people in the community who rely on these services and has secured them for the future.”

Talbot Village Trust meets biannually and is accepting applications for funding from both previous and new applicants in the area before the Trustees meet in autumn of this year. Please go to www.talbotvillagetrust.org for more information. @DorsetChamber

DORSET BUSINESS FOCUS / NEWS

Travel Counsellors for business talk 'blesiure' Is it time to make Bleisure part of your Corporate Travel Policy?

H

ow can you boost employee satisfaction, help strengthen team-building initiatives and client relationships, and reduce company travel costs? We look at the reasons why an increasing number of companies are formalising “bleisure” travel policies.

Travel for work can be a tiring and stressful experience, especially if time is in short supply and schedules are booked with little downtime for staff. It can be disheartening to fly to a conference on the other side of the world, yet see nothing more than an airport lounge, the inside of a taxi, the conference hall and a hotel room. Instead of being a perk of the job, travel becomes another stress factor: tiring, body-clock disrupting and inconvenient.

Millennials Are Embracing Bleisure Travel However, a new generation of workers are transforming the way companies organise business travel. Millennials are typically keen to explore international destinations. Plus, because they are marrying and having children later in life, they don’t need to return from trips quickly and can be more flexible when it comes to travel. This is creating a new demand to extend trips over weekends or days booked as holiday.

Wide Appeal However, it isn’t just millennials who are actively seeking out bleisure travel opportunities; a recent survey showed 60% of business travellers are more likely to take business trips today than they were five years ago.

Reduce Stress and Create Opportunities for Downtime Travel can be tiring, especially to long-haul destinations and for frequent travellers. Giving staff the opportunity – or encouragement – to combine business travel with leisure time helps to prevent burnout and reduce stress levels for travellers.

Create a More Authentic Travel Experience for Staff When your staff are able to experience different cultures and locations with the help of local guides, whether fellow staff or clients, they are able to hook into local culture much more immediately than they would sticking to the tourist sites. This helps to create a more memorable and authentic travel experience that will add to their enjoyment and the benefits of the trip.

Deepen Client Relationships Allowing travellers to spend more time in a destination where they are visiting clients gives your staff an opportunity to really explore and understand local customs, culture and sensitivities – and perhaps even language. This, in turn, creates the conditions for improved insight and deeper client relationships.

Reduce Your Corporate Travel Expenditure It can often be cost advantageous to book travel at weekends and off-peak hours rather than the peak travel rates that corporate travel normally incurs. So, by offering your staff some flexibility in how long they stay before and after their business commitments, you can save considerably on travel costs.

Strengthen Team Building When staff spend vacation time close to other global offices or sites, it gives them greater opportunity to spend time with international colleagues. In today’s world of off-shoring and rightshoring, this can be a vital source of team building.

Give Staff Additional Benefits Alternatively, instead of cashing in on savings from reduced off-peak fares, you could operate a costneutral scheme that allows staff to put savings on fares towards the cost of extra nights of accommodation or entertainment or attraction

tickets. This effectively creates a cost-neutral incentives package. It also gives staff a greater sense of control over their work-life balance – a powerful motivating tool.

Enlightened Bleisure Travel Policies Attract the Best Talent By formalising bleisure policies, you can beef up your staff incentives policies and make your business more attractive to new recruits and attract the best talent.

Close Alignment with Travel Policies If you work with your travel company to draw up achievable policies, everyone knows where they stand, you can advertise them to staff and applicants, and your travel company is in a good position to confidently and accurately enforce the rules while helping staff make the most of their travel itineraries.

Would you like to talk with Travel Counsellors about developing your own Bleisure Travel Policy? Travel Counsellors are in a great position to help you with this – thanks to our strong corporate travel and leisure travel experience, we can help you and your staff get the best of both worlds. Call Katharine Cleall on 01202 802166. www.tctravelmanagement.co.uk

Country challenge success for charity Local disability charity, Diverse Abilities, was delighted to hold its first Country Challenge event at Purbeck Shooting School last month.

The event saw 12 teams battle it out by taking part in various activities including a clay 30 target flush, archery, fly fishing, air rifle, sling shot and golf chip and put.

The winning team was the Bicton Bandits captained by David Darts, who also scored the only ‘Hole in One’ of the day.

During the event, participants enjoyed a bacon butty on arrival, hog roast for lunch and a chance to win a wheelbarrow full of booze!

There was also a surprise game ‘Welly Wanging’ where competitors were required to hurl a wellington boot as far as possible within boundary lines, from a standing or running start. Rob Gray was the 2019 Champion Welly Wanger.

Sue Reid, events manager at Diverse Abilities, said: “Our first Country Challenge event was a great success. We want to thank Purbeck Shooting School for hosting the event and everyone that took part who helped us to raise £7,600.”

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Rosie Kennar, Hoburne Group chairman, attended the Country Challenge event and said: “‘What a fabulous day! Brilliantly organised and a great venue with charming yet professional instructors to help the team members through the various activities. Just the right mix of competitive spirit and fun – along with the opportunity to shine at practised disciplines as well as having a go at totally new ones.

“Congratulations to all involved – a huge sum was raised on the day for this extraordinary charity. I, along with our Hoburne team members, thoroughly /company/dorset-chamber/

enjoyed this event and some were quite hooked – and not just on the fly fishing! I would highly recommend.”

Graham Brown, managing director at Purbeck Shooting School, said: “We are proud to have facilitated the first Country Challenge, helping to raise just over £7,000 for the charity. We are looking forward to getting involved in future events to support Diverse Abilities.”

To find out more regarding Diverse Abilities, please visit www.diverseabilities.org.uk or call 01202 718266.

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@DorsetChamber

DORSET BUSINESS FOCUS / NEWS

Humphries Kirk honours long-standing staff Leading law firm, Humphries Kirk, recently hosted its fourth annual communications day and presented the longest-serving employees with certificates to thank them for their continued loyalty.

Employees from the firm’s Dorchester, Wareham and Swanage offices were recognised for their service; Sandra Hutchins, Vanessa Steadman, Jacqueline Saunders, Anya Hall, and Caroline Dando.

Katharine Jones, senior partner at Humphries Kirk, commented: “We are so proud of the continued excellence service that our employees provide both internally and to our clients. Each of these fantastic ladies have made a real difference to the way in which we work during their time with the firm and we look forward to this continuing.”

Sandra is currently a paralegal in the Wareham office’s Private Client department, where her work involves dealing with administration of estates. On her time with Humphries Kirk she commented: “I first started at our Swanage office at the age of 17, when it was known as Slade and Co., as an office junior and the rest, as they say, is history.”

Vanessa is based in Humphries Kirk’s Dorchester office and works as the personal assistant to Howard Yarnold, Head of the firm’s Land Law department. Commenting on her role, Vanessa added: “There have been many changes in working practices over the years, but ultimately, it’s the people that matter

and fortunately as a department we have built friendships, forged positive and reliable partnerships, and are able to depend upon one another. All of these ingredients are essential in what can be a very demanding office environment.”

Jacqueline began working as an office junior at the former Slade and Co. in Swanage during the summer of 1988. As with Sandra’s career progression, Jacqueline is now a paralegal in the Land Law department and the office manager.

Jacqueline commented: “I am proud of my career at Humphries Kirk.

Things have changed vastly over the past 30 years; when I began, we had carbon paper in our drawers, wrote on typewriters and had one very old, large word processor printer that would shake the table. It’s all very different now!”

Anya has been employed at Humphries Kirk in Wareham, then Neville-Jones and Co., since March 1999 as a secretary dealing with Wills and Lasting Powers of Attorney.

Anya said: “When the two firms merged, I worked as a paralegal for one of the consultants in the Private Client department doing a variety of different tasks. More recently I have been working with one of the solicitors on the administration of estates which I really enjoy.”

Caroline Dando started her career with the firm in the summer of 1967 when the Swanage office was trading under the name of Slade and West.

She was an office junior before being offered a promotion to the position of secretary to John Armstrong. For the last 18 years she has worked as PA and secretary to Robin Rowland.

Caroline added: “I have been lucky to work alongside a number of our partners during my time with the firm which has provided me with valuable experience and knowledge.” www.hklaw.eu

Why is this Recruitment Advert so Effective?

“So you can fix a bike… then you can learn to fix a Lynx Mark Eight Helicopter” is the hook used by the Royal Navy Engineers. For the right candidates it’s a compelling call to action that connects at a deep almost visceral level.

What makes it so effective, and why would they focus on such daunting projects to work on rather than the normal components of a job adverts?

(Note the total lack of pay, conditions, job title etc.)

The secret to this compelling message is the direct link to a motivational driver which Motivational Maps* calls ‘Expert’.

The Expert motivator is energised by the opportunity to develop, use and demonstrate expertise. By enticing people with the opportunity to become an Expert with recognised respected skills and qualifications, the Royal Navy is offering much more

than a mere ‘job’. Money and risk are almost irrelevant. However, these are also key motivational drivers which Motivational Maps* call Builder and Defender, and we all know that developing expertise inevitability leads to greater earning potential and job security. It’s less well known that developing expertise also builds greater self-esteem – but that’s another story.

We have found that most engineers are motivated by mastery, purpose and security and least by social status. What does that mean for you or your business? www.aspirinbusiness.com

more news online - www.dorsetchamber.co.uk/news

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JULY SIGNATURE LUNCH AT BOURNEMOUTH HIGHCLIFF MARRIOTT HOTEL Thursday 18th July 2019

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BUSINESS BREAKFAST AT DUDSBURY GOLF CLUB Thursday 4th July 2019

Dorset Chamber Events And Training Diary Date

Event

Time

Venue

Price (+VAT)

Sponsor

15

August Simply Networking

8.00am - 9.30am

Westover Jaguar Land Rover

Free Members Event

Westover Jaguar

20

County Connections Networking Lunch With Hampshire Chamber

12.00pm - 14.20pm

Rhinefield House

Member £25.00, Non-member £34.00

Wessex Heartbeat heartbeat.co.uk

30

Bournemouth Air Festival Networking Lunch

14.00pm - 17.00pm

Hallmark Hotel, Bournemouth Carlton

Member £37.50, Non-member £45.00

Dorset Chamber dorsetchamber.co.uk

4

Business Breakfast

8.00am - 10.00am

The Cliff, Canford Cliffs, Poole

Member £17.00, Non-member £27.00 (+VAT)

HSBC UK www.hsbc.co.uk

11

Premier Networking Lunch

12.00pm – 14.30pm

Chewton Glen Hotel & Spa

Members £30.00, Non-members £45.00

A1 Insurance aoig.co.uk

19

Meet the Chamber

16.30pm – 18.15pm

The Lighthouse, Poole

Free

Lighthouse Poole

Member to Member Live

9.00am - 12.00pm

Hoburne Park Holiday Park, Christchurch

Free

Dutton Gregory

Bournemouth International Centre

Single Ticket Price: Member £90.00, Non-member £100.00 (+VAT) Table of 10 Price: Member £850.00, Non-member £950.00 (+VAT)

Aug westovergroup.co.uk/jaguar/

Sept

www.lighthousepoole.co.uk

Oct

2

www.duttongregory.co.uk

Nov

28

Dorset Business Awards

18.30pm-23.30pm

For all event sponsorship opportunities, please contact Vicki Hailes on 01202 714802.

Members Training Academy Date

Event / Contact

Time

Venue

Price (+VAT)

Managing Stress and Building Resilience - 07442 660248

10.00am

Dorset Chamber House

Free

17

Principles of Team Leading - 07736 660530

90.00am

Bournemouth & Poole College

Free

30

Mental health first aid England Champion training course (1 day) - 08003 891314

9.05am

Training Provider

Sept

5 Oct

more news online - www.dorsetchamber.co.uk/news

Ouch Training Team

£149.00, Non-member £178.80 53

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DORSET BUSINESS FOCUS / BUSINESS DIRECTORY

DORSET BUSINESS DIRECTORY Accountants & Tax Advisors

Audio Visual Equipment

Albert Goodman, Leanne House, 6 Avon Close, Weymouth, Dorset, DT4 9UX, 01305 722458, www.albertgoodman.co.uk Certius Professional Services Limited, Bayside Business Centre, Sovereign Business Park, 48 Willis Way, Poole, Dorset, BH15 3TB, 08006 890794, www.certius. co.uk Filer Knapper LLP, 10 Bridge Street, Christchurch, Dorset, BH23 1EF, 01202 483341, www.filerknapper.co.uk Frost and Company, Suite A, Paceycombe House, Paceycombe Way, Poundbury, Dorchester, Dorset, DT1 3WB, 01202 840225, www.frostandcompany.co.uk Grant Sellers Chartered Accountants, Bank Court, Manor Road, Verwood, Dorset, BH31 6DY, 01202 824500, www.grantsellers. co.uk Hill Osborne, Tower House, Parkstone Road, Poole, Dorset, BH15 2JH, 01202 678555, www.hillosborne.com Hixsons Business Enablers, 24 Cecil Avenue, Bournemouth, Dorset, BH8 9EJ, 01202 520010, www.hixsons.co.uk Inspire Professional Services Limited, 37 Commercial Road, Poole, Dorset, BH14 0HU, 01202 717867, www.inspireaccountants. co.uk Mazars LLP, 5th Floor, Merck House, Seldown Lane, Poole, Dorset, BH15 1TW, 01202 680777, www.mazars.co.uk Morris Lane, 31-33 Commercial Road, Poole, Dorset, BH14 0HU, 01202 715950, www.morrislane.co.uk PKF Francis Clark, Towngate House, 2-8 Parkstone Road, Poole, Dorset, BH15 2PW, 01202 663600, www.francisclark.co.uk Saffery Champness LLP, Midland House, 2 Poole Road, Bournemouth, Dorset, BH2 5QY, 01202 204742, www.saffery.com Schofields Chartered Accountants, 6th Floor, Dean Park House, Dean Park Crescent, Bournemouth, Dorset, BH1 1HP, 01202 555785, www.schofieldsonline.co.uk SJT Accounts Ltd, Flat 3, 460 Christchurch Road, Bournemouth , Dorset, BH1 4BA, 07855 295280, www.sjtaccountsltd.com Smith and Williamson Southampton, Cumberland House, 15-17 Cumberland Place, Southampton, Hampshire, SO15 2BG, 02380 827600, www.smithandwilliamson. com Tragor Ltd, Isis Business Centre, Sovereign Business Park, 48 Willis Way, Poole, Dorset, BH15 3TB, 01202 680914, www.tragor.co.uk Ward Goodman Chartered Accountants, 4 Cedar Park, Cobham Road, Ferndown Industrial Estate, Wimborne, Dorset, BH21 7SF, 01202 875900, www.wardgoodman. co.uk

Quad Vision Ltd, Unit C17 Arena Business Centre, 9 Nimrod Way, Wimborne, Dorset, BH21 7WH, 01202 862325, www.quadvision. co.uk

Architects ECA, Second Floor, 14 High Street , Poole, Dorset, BH15 1BP, 01202 675152, www.eca-p. com Lionel Gregory Architects Ltd, Unit J1 The Fulcrum Business Park, Wantage Way, Mannings Heath, Poole, Dorset, BH12 4NU, 01202 723157, www.lionelgregoryarchitects. co.uk QP Architecture, 25a High Street, Christchurch, Dorset, BH23 1AB, 01202 484642, www.qparchitecture.com Western Design Architects, 12 The Granary, Hinton Business Park, Tarrant Hinton, Blandford Forum, Dorset, DT11 8JF, 01258 830675, www. westerndesignarchitects.com

Artist Anne Evans - Artist, 175 Holdenhurst Road, Bournemouth, Dorset, BH8 8DQ, 07748 656093, www.annevans.co.uk

Autoclave Pressure Vessels ASC Process Systems Limited, 1 Fleetsbridge Business Centre, Upton Road, Poole, Dorset, BH17 7AF, 07919 276205, www.aschome.com

Aviation Bournemouth Airport, Hurn, Christchurch, Dorset, BH23 6SE, 01202 364114, www. bournemouthairport.com Cobham plc, Brook Road, Wimborne, Dorset, BH21 2BJ, 01202 882020, www. cobham.com DAeCO, Unit 9 Benridge Business Park, Holyrood Close, Poole, Dorset, BH17 7BD, 01202 880302, www.daeco.co.uk FGP Systems ltd, 20-22 Cumberland drive, Granby Ind est, Weymouth, Dorset, DT4 9TB, 01305 773638, www.fgpltd.co.uk Think Research, Suite 3 Branksome Park House, Branksome Business Park, Bourne Valley Road, Poole, Dorset, BH12 1ED, 01202 765654, www.think.aero

Banking HSBC, 2nd Floor, HSBC House, Mitchell Way, Southampton International Airport, Southampton, Hampshire, SO18 2XU, 07920 081917, www.banking.hsbc.co.uk J.P.Morgan, Chaseside, Bournemouth, Dorset, BH7 7DA, 01202 342000, www. jpmorgan.com NatWest Bank Plc, Ground Floor Link House, 25 West Street, Poole, Dorset, BH15 1LD, 01202 355831, www.natwest.com Santander Corporate Banking, Santander Corporate Centre, 43-45 Commercial Road, Bournemouth, Dorset, BH2 5RH, 05511 440251, www.santandercb.co.uk

Bars & Restaurants Brewhouse & Kitchen Micro Brewery and Pub, 152-154 Commercial Rd, Bournemouth, Dorset, BH2 5LU, 01202 055209, www. brewhouseandkitchen.com Mai Tai, 16-18 Bournemouth Road, Parkstone, Poole, Dorset, BH14 0ES, 01202 733881, www.maitaicocktailbar.com Rick Stein, 10-14 Banks Road, Sandbanks, Poole, Dorset, BH13 7QB, 01202 283000, www.rickstein.com The Cliff, 6 Ravine Road, Canford Cliffs, Poole, Dorset, BH13 7HX, 01202 492921, www.thecliffcanfordcliffs.co.uk Westbeach, 23 Hinton Road, Bournemouth, Dorset, BH1 2EF, 01202 587785, www.westbeach.co.uk

Bookkeeping and Payroll CrystalPoint Accountancy Ltd, 436-438 Ashley Road, Poole, Dorset, BH14 0AA, 01202 878688, www. crystalpointaccountancy.com Milburn Finance, 41A Coronation Avenue, Bournemouth, Dorset, BH9 1TW, 01202 535399, www.milburnfinance.com Ookkee, Studio 5, 18 Mannings Heath Road, Poole, Dorset, BH12 4NQ, 01202 283214, www.ookkee.co.uk

Branding & Design Creative Coup, The Echo, 18 Albert Rd, Bournemouth, Dorset, BH1 1BZ, 02088 193553, www.creativecoup.co.uk

Business Associations Bournemouth Property Association, c/o Frettens LLP, The Saxon Centre, 11 Bargates, Christchurch, Dorset, BH23 1PZ, 01202 786151, www.bpa-online.co.uk

more news online - www.dorsetchamber.co.uk/news

Poole Business Improvement District (BID), Poole Bid Ltd, 3 Winchester Place, North Street, Poole, Dorset, BH15 1NX, 01202 308800, www.poolebid.com Wimborne BID, Allendale House, Hanham Road, Wimborne Minster, Dorset, BH21 1AS, 01202 888992, www.wimborne.info

Business Coaching/ Consultancy Action Coach - Simon Rigby, Tarrant Side, Tarrant Monkton, Dorset, DT11 8RX, 07590 673704, www.Actioncoach.co.uk/ SimonRigby Amanda J Green Ltd, 7 Avenue Road, Walkford, Christchurch, Dorset, BH23 5QH, 07976 613553, www.ajgleadership.com Aspirin Business Solutions, 74 Fontmell Road, Broadstone, Dorset, BH18 8NP, 01202 801187, www.aspirinbusiness.com Bidbetter Ltd, 11 Woodside Road, Poole, Dorset, BH14 9JH, 07944 847014/01202 237506, www.bid-better.co.uk Brian G Ford FCA, 9 St Ives Park, Ashley Heath, Ringwood, Hampshire, BH24 2JX, 01425 472749, Business Coaching Dorset Ltd, 1a Spencer Road, Poole, Dorset, BH13 7ET, 07973 137470, www.jamesakinsmith.co.uk Business Doctors, 67 Porchester Road, Bournemouth, Dorset, BH8 8JX, 07469 937793, www.businessdoctors.co.uk/davidjeans Carlton Academy, Abchurch Chambers, 24st Peters Road, Bournemouth, Dorset, BH1 2LN, 01202 028014, www.carlton. academy DELTA Group, 106 Dunyeats Road, Broadstone, Dorset, BH18 8AN, 01202 690348, www.deltagroup.co.uk Dorset Business Mentoring, Arena Business Centre, Holyrood Close, Poole, Dorset, BH17 7JF, 01202 607530, www. dormen.org.uk Dorset Growth Hub, Arena Business centre, Holyrood Close, Poole, Dorset, BH17 7FJ, 07834 734410, www.dorsetgrowthhub.co.uk Freight Expections Ltd, Victory Court, 33-35 Boscombe Spa Road, Bournemouth, Dorset, BH05 1AS, 07908 742958, www. freight-expectations.co.uk G W A, Hunters Moon, Warren Drive, Ringwood, Hampshire, BH24 2AS, 01425 489533, Gormley Green Group, C/O Dorset Chamber of Commerce, Acorn Office Park, Ling Road, Poole, Dorset, BH12 4NZ, 07912 652240, www.helengormley.co.uk HANTEC SYSTEMS LIMITED, Upper Market Street, Eastleigh, Hampshire, SO50 9FD, 023 8166 1995, www.hantec.co.uk Here to There - Business Coaching & Marketing Consultants, 32 Lonnen Road, Wimborne, Dorset, BH21 7AX, 07786 918192/ 07989 41705, www.heretothere. me.uk Intelligent Land, The Studio, Ferndown Forest Golf Club, Forest Links Road, Ferndown, Dorset, BH22 9PH, 01202 570471, www.intel-land.com J R L Coaching and Consulting, 29 Sandykeld, 26 Manor Rd, Bournemouth, Dorset, BH1 3EZ, 07795 202982, www. jrlcoaching.co.uk KIMCO, 6 Wimborne Road , Walford, Walford Bridge, Wimborne, Dorset, BH21 1NN, 01202 888549, www.kimcoafrica.com/en/

Pidela Consulting Ltd, 1 The Green, Tolpuddle, Dorchester, Dorset, DT2 7EX, 07866 360334, www.pidela.co.uk Pt Learning & Development, 133 Middlehill Road, Wimborne, Dorset, BH21 2HL, 01202 981293, www.ptlearning.co.uk Quay Development Coaching, 64 Tarn Drive, Creekmoor, Poole, Dorset, BH17 7DQ, 01202 690415, www. quaydevelopmentcoaching.com Raymond-Dance Business Solutions Limited, 57 Norton Rd, Bournemouth, Dorset, BH9 2PY, 07506 872231, www. raymond-dance.co.uk Sam Howell Consultancy Ltd, 307-315 Holdenhurst Rd, Bournemouth, Dorset, BH8 8BX, 01202 403955, www.sam-howell.co.uk Sheridan Lake Associates, 8 Inveravon, Mudeford, Christchurch, Dorset, BH23 3NU, 07831 310613, www.coachingmentoring. co.uk The Arts Development Company, The Little Keep, Barrack Road, Dorchester, Dorset, DT1 1SQ, 01305 224901, www. theartsdevelopmentcompany.org.uk The Change Agent Ltd, 4 Beranburh Field, Wroughton, Swindon, Wiltshire, SN4 0QL, 07990 514537, www.thechangeagent.me Transitions Life Coaching, 38 Avon Castle Drive, Ringwood, Hampshire, BH24 2BB, 01425 472354, www.transitionslifecoaching. co.uk Wessex Ventures Limited, Penngrove House, 38 Dudbury Avenue, Ferndown, Dorset, BH22 8DU, 07768 703809, www. wessexventures.com

Business Recovery & Insolvency Leonard Curtis Business Solutions Group, Enterprise House, Ocean Village, Southampton, Hampshire, SO14 3XB, 02382 022900, www.lcbsg.co.uk TRI Group, Avalon, 26-32 Oxford Road, Bournemouth, Dorset, BH8 8EZ, 01202 983358/07947 276222

Business Support Delivery Partners YTKO, 63 Darracott Road, Southbourne, Bournemouth, Dorset, BH5 2AY, 07557 379609, www.getsetforgrowth.com/eastdorset

Business Support Services BBX UK, Unit 3 Churchill Court, 33 Palmerston Road, Bournemouth, Dorset, BH1 4HN, 03333 661020, www.bbxuk.com BNI Dorset Ltd, DHL Tradeteam Building, Nutsey Lane, Calmore Industrial Est, Totton, Hampshire, SO40 3NB, 07887 553242, www.bnidorset.co.uk Bournemouth Coastal Business Improvement District, 26 Ashley Road, Boscombe, Dorset, BH1 4LH, 07968 578074, www.coastalbid.co.uk Business Consultant CEO - Juliet Beardsley, 13 Kyrchil Way, Wimborne, Dorset, BH21 2RU, 07810 884203, Contemporary PA, C/O Dorset Chamber, Ling Road, Poole, Dorset, BH12 4NZ, 01305 470021/07500 833602, www. thecontemporarypa.co.uk CSW Group Ltd, Poseidon House, Plymouth, Devon, PL4 O5J, 08009 755111, www.cswgroup.co.uk/skills-support

Leaf Consulting, Tenchleys Cottage, Hinton Martell, Wimborne, Dorset, BH21 7HD, 07960 653525, www.leafconsult.co.uk

Dorset Business Angels, 96 Castle Lane West, Bournemouth, Dorset, BH9 3JU, 01202 706975, www.dorsetbusinessangels. co.uk

Mmm Thoughtful Business, 18 High West Street, Dorchester, Dorset, DT1 1VW, 07879 400072, www.mmmthoughtfulbusiness.com

Echo-U South Limited, Telephone House, 18 Christchurch Road, Bournemouth, Dorset, BH1 3NE, 01202 355553, www.echo-u.co.uk

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DORSET BUSINESS FOCUS / BUSINESS DIRECTORY Eskimo Epos, The Old Dairy, Parley Greenlane, Parley, Christchurch, Dorset, BH23 6BB, 01202 477111, www.eskimoepos. com E-Tel Express (UK), Kingsland House, 514 Wimborne Road, Ferndown, Dorset, BH22 9NG, 01202 874156, www.e-telexpress.com Evolve, 37 Commercial Road, Poole, Dorset, BH14 0HU, 07737 325514, evolvemembers. com Flavourfy Digital, 48 Wareham Road, Lytchett Matravers, Dorset, BH16 6DS, 07833 297193, www.flavourfydigital.co.uk Flexible Project Management, 87 Clarendon Road, Broadstone, Dorset, BH18 9HT, 07710 454065, www.flexiblepm.co.uk Gradient (Europe) Ltd, 13 Copsewood Avenue, Bournemouth, Dorset, BH8 9NG, 07595 264368, www.gradient.uk.com IMSM - ISO Specialists, 79 East Morden, Wareham, Dorset, BH20 7DL, 07823 332895, www.imsm.com Kirks Insolvency, Arena Business Centre, Holyrood Close, Poole, Dorset, BH17 7FJ, 01202 606400, www.kirks.co.uk Law Point, Platinum House, 23 Hinton Road, Bournemouth, Dorset, BH1 2EF, 01202 729444, www.law-point.co.uk Security and Fraud Experts (SAFE), Yeatman Hospital, Hospital Lane, Sherborne, Dorset, DT9 3JU, 01305 361199, www. securityandfraudexperts.org.uk The Passionate PA (UK) Ltd, Chamber House, Acorn Office Park, Ling Road, Tower Park, Poole, Dorset, BH12 4NZ, 01202 802863, www.thepassionatepa.co.uk

Car Parking Britannia Parking Group LTD, 7th Floor, County Gates House, 300 Poole Road, Poole, Dorset, BH12 1AZ, 01202 555888, www.britpark.com

Care Homes Coltoncare - Bourne View Nursing & Residential Care Home, Langside Avenue, Poole, Dorset, BH12 5BN, 01202 460900, www.coltoncare.co.uk

Catering & Catering Equipment Beales Gourmet Ltd , Compton Acres, 164 Canford Cliffs Road, Poole, Dorset, BH13 7ES, 01202 700992, www.bealesgourmet. com/www.the-italian-villa.co.uk Comax Ltd, Yeoman Road, Forest Gate Business Park, Ringwood, Hampshire, BH24 3FA, 01202 684111, www.comaxuk.com Guarantee Laundries Ltd, 2 Pinesway, Station Road, Stalbridge, Dorset, DT10 2RN, 01935 812118, www.guarantee-laundries. co.uk Hospitality Hire Ltd, The Glenmore Centre, Unit 23, Fancy Road, Poole, Dorset, BH12 4FB, 01202 612336, Molecular Magic Creative Catering, 8 Richmond Wood Road, Bournemouth, Dorset, BH8 9DH, 07845 646204, www. molecularmagic.co Signature Catering, Moors Valley Country Park, Horton Road, Ashley Heath, Ringwood, Hampshire, BH24 2ET, 01425 477665, www. signaturecateringco.co.uk

Chamber of Commerce BCTC, 639 Wimborne Road , 26-32 Oxford Road, Bournemouth , Dorset, BH9 2AR , 07710 670466, www.bournemouthchamber. org.uk Dorchester Chamber for Business, PO Box 7388, Dorchester, Dorset, DT1 9FJ, 01305 360293, www.dorchesterchamber. co.uk Dorset Chamber of Commerce and Industry, Chamber House, Acorn Office Park, Ling Road, Poole, Dorset, BH12 4NZ, 01202 714800, www.dcci.co.uk

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Ferndown Chamber of Commerce, 53 Casterbridge Road, Ferndown, Dorset, BH22 8LJ, 01202 912182, www. ferndownchamber.org.uk Shaftesbury & District Chamber of Commerce (SDCC), Shaftesbury High St, Shaftesbury, Dorset, SP7 8JE, 01747 850059/01747 853957, www. shaftesburychamber.co.uk Sherborne Chamber of Trade & Commerce, C/O Hunts Accountants, The Old Pump House, Oborne Road, Sherborne, Dorset, DT9 3RX, 07594-805013, www. sherbornechamber.co.uk Somerset Chamber of Commerce & Industry, Equity House, Blackbrook Park Avenue, Blackbrook Business Park, Taunton, Somerset, TA1 2PX, 01823 444924, www. somerset-chamber.co.uk Swanage & District Chamber of Trade, 12 Bon Accord Road, Swanage, Dorset, BH19 2DS, 07966 462974, www. swanagechamberoftrade.co.uk Weymouth & Portland Chamber of Commerce, C/O Albert Goodman, Leanne House, East Wing Ground floor 6 Avon Close, Weymouth, Dorset, DT4 9UX, 01305 774629, www.wpchamber.co.uk

Charity Ansbury, 3 Kingland Road, Poole, Dorset, BH15 1SH, 01202 677557, www.ansbury. co.uk Autism Wessex, 22 Bargates, Christchurch, Dorset, BH23 1QL, 01202 483360, www. autismwessex.org.uk BCHA, St Swithuns House, 21 Christchurch Road, Bournemouth, Dorset, BH1 3NS, 01202 410500, www.bcha.org.uk Bournemouth Hospital Charity, Castlelane East, Bournemouth, Dorset, BH7 7DS, 01202 704060, www.bournemouthhospitalcharity. org Care South, 39 Commercial Road, Poole, Dorset, BH14 0HU, 01202 712400, www. care-south.co.uk Citizens Advice Bournemouth Christchurch and Poole, West Wing, Town Hall, Bourne Avenue, Bournemouth, Dorset, BH2 6DX, 01202 290967, www. citizensadvice.org.uk Diverse Abilities, Langside School, Langside Avenue, Poole, Dorset, BH12 5BN, 01202 718266, www.diverseabilitiesplus. org.uk Dorset Blind Association, 17 Bournemouth Road, Lower Parkstone, Poole, Dorset, BH14 0EF, 01202 712865, www.dorsetblind.org.uk Dorset Community Foundation, The Spire, High Street, Poole, Dorset, BH15 1DF, 01202 670815, www.dorsetcommunityfoundation. org Dorset Mental Health Forum, 29 Durngate Street, Dorchester, Dorset, DT1 1JP, 01305 257172, www.dorsetmentalhealthforum. org.uk Dorset Mind, 8 Stratfield Saye, 20-22 Wellington Road, Bournemouth, Dorset, BH8 8JN, 01202 315329, www.dorsetmind.uk Dorset Rape Crisis Support Centre, PO BOX 7697, , POOLE, Dorset, BH159GN, 01202 308840, www.dorsetrapecrisis.org Dorset Reclaim, 85 Stanley Road, Springbourne, Bournemouth, Dorset, BH1 4SD, 01202 773384, www.dorsetreclaim. org.uk Dorset Wildlife Trust, Brooklands Farm, Forston, Dorchester, Dorset, DT2 7AA, 01305 217987, www.dorsetwildlifetrust. org.uk Education Development Trust, 1580 Parkway Solent Business Park, Whiteley, Fareham, Hampshire, PO15 7AG, 01329 559170, www.educationdevelopmenttrust. com Faithworks Wessex, Heron Court Road, Winton, Bournemouth, Dorset, BH9 1DE, 01202 429037, www.faithworkswessex. org.uk

August 2019 | Dorset Business Focus

Help and Care, Pokesdown Centre, 896 Christchurch Road, Bournemouth, Dorset, BH7 6DL, 03001 113303, www.helpandcare. org.uk Home-Start North Dorset, Office 2, The Exchange, Old Market Hill, Sturminster Newton, Dorset, DT10 1FH, 01258 473038, www.home-start-northdorset.co.uk

Domestic Angels, 15 Burleigh Road, Southbourne, Bournemouth, Dorset, BH6 5DZ, 01202 267350, www.domestic-angels. com Dorset Commercial Cleaning, Unit 21 Albany Park, Cabot Lane, Poole, Dorset, BH17 7BX, 01202 986700, www. dorsetcommercialcleaning.com

Hope HTS, St John House, 10st Swithuns Road South, Bournemouth, Dorset, BH1 3RQ, 01202 556272, www.hopehts.com

Construction & Surveyors

Prama Foundation, Moran House, 1 Holes Bay Park, Stert Ave West, Poole, Dorset, BH15 2AA, 01202 207300, www. pramafoundation.org.uk Rotary Wessex, C/O DG Rotary Wessex 2016/17 Chris Slocock, The Old Church House, 5 Mill Lane, Wimborne, Dorset, BH21 1JQ, 01202 882277, www.rotary.org SafeWise, Unit 1 Roundways, Elliott Road, Bournemouth, Dorset, BH11 8JJ, 01202 591330, www.safewise.org Talbot Village Trust, 5 Parkstone Road, Poole, Dorset, BH15 2NL, 01202 338551, www.talbotvillagetrust.org The Dorset Childrens Foundation, 695696 Christchurch Road, Bournemouth, Dorset, BH7 6AF, 01202 390011, www.thedcf. org The Fletcher Foundation, 101 Victoria Road, Ferndown, Dorset, BH22 9HU, 01202 873271, www.thefletcherfoundation.org.uk The Grove Hotel Bournemouth, 2 Grove Road, East Cliffe, Bournemouth, Dorset, BH1 3AU, 01202 552233, www. thegrovebournemouth.co.uk Wessex Heartbeat, PO Box 270, Southampton General Hospital, Southampton, Hampshire, SO16 6GE, 02380 706095, www.heartbeat.co.uk Wessex Reserves Forces & Cadets Association, Mount Street, Taunton, Somerset, TA1 3QE, 01823 250110, www. wessex-rfca.org.uk WISE Ability Services Ltd, First Floor, Fusion Building, 4-6 Old Christchurch lane, Bournemouth, Dorset, BH1 1NE, 07712 393719, www.wiseability.co.uk YMCA Bournemouth, 56 Westover Road, Bournemouth, Dorset, BH1 2BS, 01202 290451, www.ymcabournemouth.org.uk Youth Cancer Trust, Tracy Ann House, 5 Studland Road, Alum Chine, Bournemouth, Dorset, BH4 8HZ, 01202 763591, www. youthcancertrust.org

Acheson Construction Ltd, Unit 2A, Railway Triangle Industrial Estate, Dorchester, Dorset, DT1 2PJ, 01305 267938, www. achesonconstruction.com Align Property Consultants Limited, Arena Business Centre (E2), Holyrood Close, Poole, Dorset, BH17 7FP, 01202 695777, www.align.co.uk Building Options Ltd, Suite 4 Business Centre, Store & Secure House, Yeomans Way, Bournemouth, Dorset, BH8 0BL, 01202 798428, www.buildingoptions.co.uk Colmar Construction Construction (Poole) Ltd, Suite 2 Hamilton Court, 1-3 Alum Chine Road, Westbourne, Bournemouth, Dorset, BH4 8DT, 01202 611211, www. colmarpoole.com Composite Profiles UK Limited, Unit 9, New Fields Business Park, Stinsford Road, Poole, Dorset, BH17 0NF, 01202 659237, www.compositeuk.com Cowling and West, The White House, 170 Magna Road, Canford Magna, Wimborne, Dorset, BH21 3AP, 01202 558262, www. cowlingandwest.co.uk ELM Planning Services, 17 Leybourne Avenue, BOURNEMOUTH, Dorset, BH10 6ES, 07450 265805, www.elm-planning. co.uk Godsell Arnold Partnership Ltd, 7 Arrowsmith Court, Station Approach, Broadstone, Broadstone, Dorset, BH18 8AX, 01202 600900, www.gapltd.eu.com Graham Garner & Partners Ltd, Arrowsmith Court, 10 Station Approach, Broadstone, Dorset, BH18 8AX, 01202 697341, www. ggpl.co.uk Greendale Construction Ltd, Unit 6, Old Generator House, Bourne Valley Rd, Parkstone, Poole, Dorset, BH12 1DZ, 01202 764551, www.greendaleconstruction.com Harry J Palmer Holdings Ltd, 9 The Square, Wimborne, Dorset, BH21 1JA, 01202 842224, www.harryjpalmer.co.uk Mata Construction, 1 Princess Court, Princess Road, Ferndown, Dorset, BH22 9JG, 01202 403133, www.mataconstruction.co.uk MC Plan and Site Services Ltd, Suite 6 Stanley House, 3 Fleets Lane, Poole, Dorset, BH15 3AJ, 01202 744966, www. mcplanandsiteservices.co.uk MEH Construction Management Ltd, The Yard, Creekmoor, Poole, Dorset, BH17 7BL, 01202 766732, www.meh-construction.co.uk Morgan Sindall, 8 St Stephens Court, 15-17 St Stephens Road, Poole, Dorset, BH2 6LA, 07970 400508, www.morgansindall.com Savills, Wessex House, Priors Walk, East Borough, Wimborne, Dorset, BH21 1PB, 01202 856800, www.savills.co.uk Sherborne Holdings Ltd, 45 Ashley Road, Boscombe, Bournemouth, Dorset, BH1 4LG, 01202 303585, www.sydenhams.co.uk Siteright Construction Supplies Ltd, Units 19/21, Bailie Gate Industrial Estate, Sturminster Marshall, Dorset, BH21 4DB, 01258 858028, www.siteright.net Spetisbury Construction Ltd, Bytheway, Leigh Road, Wimborne, Dorset, BH21 2BY, 01202 856685, www. spetisburyconstruction.co.uk T A Colbourne Projects Ltd, Unit A The Outlook, Ling Road, Poole, Dorset, BH12 4PY, 01202 716516, www.tacolbourne.co.uk

Cleaning Services

Construction Design & Build

AMS Cleaning Ltd, 18 Twin Oaks Close, Broadstone, Dorset, BH18 8JF, 01202 600611, www.amsclean.co.uk

All Build Developments, 35 Albert Road, Ferndown, Dorset, BH22 9HD, 01202 070560, www.allbuilddevelopments.co.uk

Julia’s House, Barclays House, 1 Wimborne Road, Poole, Dorset, BH15 2BB, 01202 644220, www.juliashouse.org Lighthouse Poole, 21 Kingland Road, Poole, Dorset, BH15 1UG, 01202 781 320, www. lighthousepoole.co.uk Margaret Green Animal Rescue, Church Knowle Rescue and Visitor Centre, Church Knowle, Wareham, Dorset, BH20 5NQ, 01929 477070, www. margaretgreenanimalrescue.org.uk Marie Curie, 101 North Road, St Andrews, Bristol, Avon, BS6 5AQ, 01179 420429, www. mariecurie.org.uk Pavilion Dance South West, Westover Road, Bournemouth, Dorset, BH1 2BU, 01202 203637, www.pdsw.org.uk Pivotal Housing Association, Everdene House, Deansleigh Road, Bournemouth, Dorset, BH7 7DU, 01202 306070, www. pivotalhomesgroup.com Poole CVS, Beach House, 28-30 Wimborne Road, Poole, Dorset, BH15 2BU, 01202 682046, www.poolecvs.org.uk Poole Hospital Charity, Longfleet Road, Poole, Dorset, BH15 2JB, 01202 448449, www.poolehospitalcharity.co.uk

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DORSET BUSINESS FOCUS / BUSINESS DIRECTORY

Consultancy - Compliance Rick Advisory

Chemring Technology Solutions Ltd, Ordnance House, Blackhill Road, Holton Heath, Poole, Dorset, BH16 6LW, 01202 628155, www.chemring.co.uk

ATLAS ELEKTRONIK UK LTD, Dorset Innovation Park, Winfrith Newburgh, Dorchester, Dorset, DT2 8ZB, 01305 212400, www.atlas-elektronik.com

Aurora Boveridge College, Cranborne, Wimborne, Dorset, BH21 5RT, 01725 551247, www.the-aurora-group.com/ boveridgecollege Bluestone College, B15 Arena Business Centre, Ferndown, Dorset, BH21 7UH, 01202 618355, www.bluestone.ac.uk Bournemouth and Poole College , North Road , Poole, Dorset, BH14 0LS, 01202 205831, www.thecollege.co.uk Bournemouth University, OVC 5th Floor, Poole House, Talbot Campus, Poole, Dorset, BH14 2BB, 01202 961961, www. bournemouth.ac.uk/business-services Bright Scholar (BCS) Management Limited, College Road, Southbourne, Bournemouth, Dorset, BH5 2DY, 01202 423266 / 436578, www. bournemouthcollegiateschool.co.uk Hooke Court Limited, Hooke, Beaminster, Dorset, DT8 3NX, 01308 862260, www. hookecourt.co.uk Kingston Maurward Enterprises Ltd (KME), Kingston Maurward, Dorchester, Dorset, DT2 8PY, 01305 215000, www.kmc. ac.uk PETA Limited, 1 Access Point, Northarbour Road, Cosham, Portsmouth, Hampshire, PO6 3TE, 02392 538700, www.peta.co.uk Skills & Learning - Adult Community Education., The Oakdale Centre, Wimborne Road, Oakdale, Poole, Dorset, BH15 3DL, 01202 262316, www.skillsandlearningbdp. co.uk Solent University, East Park Terrace, Southampton, Hampshire, SO14 0YN, 02382 013291, www.solent.ac.uk SWRAC, Merley House, Merley House Lan, Merley House Lane, Wimborne, Dorset, BH21 3AA, 07841 784000, www.swrac.ac.uk The Bournemouth English Book Centre, 4 Albion Close, Newton Business Park, Poole, Dorset, BH12 3LL, 01202 712908, www. bebc.co.uk The Bournemouth English Book Centre, 4 Albion Close, Newton Business Park, Poole, Dorset, BH12 3LL, 01202 712908, www. bebc.co.uk Young Enterprise, Peterley House, Peterely Road, Oxford, Oxfordshire, OX4 2TZ, 07918 564958, www.young-enterprise.org.uk

Digital Agencies

Electrical Services

Spherea Test & Services Limited, Building 400, Aviation Business Park, Bournemouth International Airport, Christchurch, Dorset, BH23 6NW, 01202 872800, www.spherea. com

Space Time Ltd, 31A Avon Road West, Christchurch, Dorset, BH23 2DF, 07780 877167

Corporate Gifts & Clothing 4Couture.com, D7 Arena Business Centre, 9 Nimrod Way, Ferndown, Dorset, BH21 7WH, 08452 260880, www.4couture.com Wessex Trophies Limited, 13H Moor Road, Broadstone, Dorset, BH18 8AZ, 01202 650444, www.wessextrophies.co.uk

Couriers & Freight Forwarding AOG Worldwide Ltd, Unit 6 Building 446, Western Business Park, Bournemouth Airport, Christchurch, Dorset, BH23 6NW, 01202 375702, www.aogworldwide.co.uk InXpress, 408 Wimborne Road East, Ferndown, Dorset, BH22 9ND, 01202 877659, www.inxpress.com Kuehne & Nagel Ltd, 1 Roundwood Avenue, Stockley Park, Uxbridge, Middlesex, UB11 1FG, 01159 438000, www.home.kuehnenagel.com Schenker Ltd, Unit 3, Vantage Way, Poole, Dorset, BH12 4NU, 01202 862150, www. schenker.com

Cyber Security ESET UK, Fifth Floor, Holland House, 20 Oxford Road Bournemouth, Dorset, BH8 8EZ, 01202 405405, www.eset.co.uk

Day Nurseries Tops Day Nurseries, 3 Wollaston Road, Southbourne, Bournemouth, Dorset, BH6 4AR, 01202 551553, www.topsdaynurseries. co.uk

Defence

Onefeed - Google Shopping Experts, Unit 4 The Old Brewery, 91a Southcote Road, Bournemouth, Dorset, BH1 3SN, 01202 914393, www.onefeed.co.uk

Display & Storage Suppliers Shopfitting Warehouse, 11/13 Bridge Street, Bailie Gate Industrial Estate, Sturminster Marshall, Wimborne, Dorset, BH21 4DB, 01258 859900, www.shopfittingwarehouse. co.uk

Distribution Clarendon Specialty Fasteners, 2 Lydiard Fields, Swindon, Wiltshire, SN5 8UB, 01793 439166, www.clarendonsf.com De Monchy Aromatics Ltd, Blackhill Road, Holton Heath Industrial Park, Poole, Dorset, BH16 6LS, 01202 620888, Fireboy Xintex UK Operations Ltd., 10 Holton Road, Holton Heath Ind. Est., Poole, Dorset, BH16 6LT, 08453 899462, www. fireboy-xintex.com Kong Company Ltd, 7 High Post Business Park, Salisbury, Wiltshire, SP4 6AT, 01722 783211, www.kongcompany.com Riverside Aromatics Ltd, 16 Slader Business Park, Witney Road, Poole, Dorset, BH17 0GP, 01202 679532, www. riversideaeromatics.com

Education Arts University Bournemouth, Wallisdown, Poole, Dorset, BH12 5HH, 01202 533011, www.aub.ac.uk

Drewlec Electrical Services, 865 Ringwood Road, Bournemouth, Dorset, BH11 8LW, 01202 575757, www.drewittgroup.co.uk Purewell Electrical, Unit 14 Wilverley Rd Business Park, Bournemouth, Dorset, BH23 3RU, 01202 484411, www.purewell.co.uk

Energy Efficiency Services Thermal & Acoustic Solutions, 6 The Saxon centre, Fountain Way, Christchurch, Dorset, BH23 1QN, 01202 487463, www. thermalacoustics.co.uk Utility Point Energy & Telecoms, Floor 7, Merck House, Seldown Road, Poole, Dorset, BH15 1TW, 03455 577878/03455 570055, www.utilitypoint.co.uk

Engineering A & M Defence & Marine Services Ltd, 3 Old Barn Farm Road, Woolsbridge Industrial Estate, Three Legged Cross, Wimborne, Dorset, BH21 6SP, 01202 828700, www. amdefencemarine.co.uk Aeronautical & General Instruments Ltd, Fleets Point, Willis Way, Poole, Dorset, BH15 3SS, 01202 689022, www.agiltd.co.uk Aish Technologies, Aish House, Broom Road, Poole, Dorset, BH12 4NL, 01202 307082, www.aishtechnologies.com Aviation & Defence Spares, Unit 3 Branksome Business Park, Bourne Valley Road, Poole, Dorset, BH12 1DW, 01202 768667, www.aviationdefence.co.uk Avonwood Developments Ltd, Knoll Technology Centre, Stapehill Road, Hampreston, Wimborne, Dorset, BH21 7ND, 01202 868000, www.avonwood.co.uk

more news online - www.dorsetchamber.co.uk/news

DB Engineering (Dorset) Limited, 23a Dawkins Road, Poole, Dorset, BH15 4JY, 01202 678497, Diverse Precision Engineering , Unit 4 Sterte Industrial Estate, 145 Sterte Road, Poole, Dorset, BH15 2AF, 01202 674944, www.diverseprecisionengineering.co.uk Downhole Tools International Ltd, 2 Allens Lane, Poole, Dorset, BH16 5DA, 01202 690001, www.dti.uk.com G K D Technik Ltd, 17 Cobham Road, Ferndown Industrial Estate, Wimborne, Dorset, BH21 7PE, 01202 861961, www. gkdtechnik.com iec Ltd, 41 Harwell Road, Nuffield Industrial Estate, Poole, Dorset, BH17 0BD, 01202 339559, www.iecltd.co.uk IS-Rayfast Ltd, 2 Lydiard Fields, Swindon, Wiltshire, SN5 8UB, 01793 439136, www. is-rayfast.com Lab21 Healthcare Ltd, Unit 29 Dreadnought Trading Estate, Bridport, Dorset, DT6 5BU, 01308 421829, www.lab21.com Littlemore Scientific Engineering, Gutchpool Farm, Gillingham, Dorset, SP8 5QP, 01747 835550, www.elsec.co.uk Modulift UK Ltd, Unit 11, New Fields Business Park, Stinsford Road, Poole, Dorset, BH17 0NF, 01202 621511, www. modulift.co.uk Moore International, Unit 6 Upton Industrial Estate, Factory Road, Poole, Dorset, BH16 5SL, 01202 623393, www. mooreinternational.co.uk Reidsteel, Reid St, Christchurch, Dorset, BH23 2BT, 07774 239820, www.reidsteel. com SAFI LTD, 35 Holton Road, Holton Heath Trading Park, Poole, Dorset, BH16 6LT, 01202 624618, www.safi-limited.com Smiths Metal Centres Ltd, Unit 2 Manitou Business Complex, Blackmoor Road, Ebblake Industrial Estate, Verwood, Dorset, BH31 6BB, 01202 893755, www.smithmetal. com

Tides Marine International Ltd, Unit 5 Birch Copse, Technology Road, Poole, Dorset, BH17 7FH, 01202 656773, www.tidesmarine. co.uk Tods Defence Ltd, Slidcroft Works, Wide Street, Portland, Dorset, DT5 2JP, 01305 820345, www.tods.co.uk Ultra Electronics ENERGY, Innovation House, Lancaster Road, Ferndown Industrial Estate, Wimborne, Dorset, BH21 7SQ, 01202 850450, www.ultra-ncs.com Vent Mechanical, Unit 16c, Chalwyn Ind Estate, Poole, Dorset, BH12 4PE, 01202 744958, www.vent.co.uk West Pharmaservices Ltd, Collingwood Road, Gundrymoor Trading Estate, Wimborne, Dorset, BH21 6QQ, 01202 870890, www.westpharmaservices.co.uk

Event Management & Equipment BH Live, Bournemouth International Centre, Exeter Road, Bournemouth, Dorset, BH2 5BH, 01202 055555, www.bhlive.org.uk Bournemouth Sevens Ltd, Suite 6 Coy Pond Business Park, Ingworth Road, Poole, Dorset, BH12 1JY, 01202 545630, www. diamondsportinggroup.com Brighter Productions Ltd, Unit 1 33 Cobham Road, Ferndown Industrial Estate, Wimborne, Dorset, BH21 7PF, 01202 737848, www.brighter-productions.com

Innovative Hire Ltd, Lion Works Buliding, 543 Wallisdown Road, Poole, Dorset, BH12 5AB, 01202 941068, www.innovativehire. co.uk Marquee Elegance, Units 8 & 9, St Patricks Industrial Estate, Shillingstone, Dorset, DT11 0SA, 01202 746340/07971 781848, www. marqueeelegance.com Sandpolo Ltd, Round Hill, Aldeburgh, Suffolk, IP15 5PG, 07796 693796, www. sandpolo.com UKSV, 1st and 2nd Floors, 3 Market Place, Ringwood, Hampshire, BH24 1AN, 01425 480444, www.uksv.co.uk

Facilities Management Candour, 59 Hengistbury Rd, Bournemouth, Dorset, BH6 4DJ, 07766 397605/03330 115111, www.candourbusinessconsultancy. co.uk

Financial Services Apex CB Financial Planning, Suite 2 Jellicoe House, Station Road, Holton Heath, Poole, Dorset, BH16 6HX, 01202 622223, www.apexcb.com Archway Financial Solutions LLP, 17 Headlands Business Park, Salisbury Road, RINGWOOD, Hampshire, BH24 3PB, 01425 600616, www.archwayfs.com Baggette Wealth Management Ltd, North House, Braeside Business Park, Sterte Avenue West, Poole, Dorset, BH15 2BX, 01202 676983, www.baggette.co.uk BKB Accountants, Vista Place, Coy Pond Business Park, Ingworth Road, Poole, Dorset, BH12 1JY, 01202 950527, www. bkbaccountants.co.uk Bloom Finance Group CIC, 3, Amberley Court, Bath Road, Bourne Gardens, Exeter Park Road, Bournemouth, Dorset, BH1 2NL, 01202 914413, Blue Sky Financial Planning Ltd, 7 Vista Place, Coy Pond Business Park, Ingworth Road, Poole, Dorset, BH12 1JY, 01202 756560, www.blueskyfp.co.uk Business Cash Enabler, Flat 7 Clifton Lodge, 5 St Anthony’s Road, Bournemouth, Dorset, BH2 6PB, 07732 627085, www. businesscashenabler.co.uk Clark Financial Services, 235 Fairmile Road, Christchurch, Dorset, BH23 2LQ, 01202 486888, www.clarkfs.co.uk Continuum (Financial Services) LLP, 22a Alum Chine Road, Bournemouth, Dorset, BH4 8DX, 07738 206389, www. mycontinuum.co.uk Creditplus, Waterloo House, Fleets Corner, Nuffield Road, Poole, Dorset, BH17 0HL, 01202 684898, www.creditplus.co.uk First Capital Finance Ltd, Capital House, 1084-1086 Christchurch Road, Bournemouth, Dorset, BH7 6DT, 01202 434000, www.firstcapitalfinance.co.uk Gallo-Cornish Financial Planning, 50 50a Southbourne Grove, Bournemouth, Dorset, BH6 3RB, 07793 555079, www. gallocornishfp.co.uk GPFM Financial Planners, Acorn Office Park, Ling Road, Tower Park, Poole, Dorset, BH12 4NZ, 07702 215986, www.gpfm.co.uk Homeline Mortgages Ltd, Homeline House, 4 Beta Centre, 262 Ringwood Road, Poole, Dorset, BH14 0RS, 01202 937444, www. homelinemortgages.co.uk Ideal Financial Solutions, 50a Willis Way, Poole, Dorset, BH15 3SY, 01202 916488, www.idealfinancialsolutions.co.uk Investec Wealth & Investment Limited, Midland House, 2 Poole Road, Bournemouth, Dorset, BH2 5QY, 01202 208100, www. investecdfm.co.uk Laybourne, 7 Haven Road, Canford Cliffs, Poole, Dorset, BH13 7LE, 01202 801860, www.laybourne.co.uk Lester Brunt Wealth Management, Dickens House, 15 West Borough, Wimborne Minster, Dorset, BH21 1LT, 01202 695801, www.lesterbrunt.co.uk

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DORSET BUSINESS FOCUS / BUSINESS DIRECTORY Lewis & Co (Investments & Pensions) Limited, 41 Commercial Road, Poole, Dorset, BH14 0HU, 01202 718400, www. lewisinvestment.co.uk Life Matters, Arena Business Centre, Holyrood Close, Poole, Dorset, BH17 7FJ, 01202 025481, www.lifemattersfp.com Moneycorp, 100 Brompton Road, Knightsbridge, London, SW3 1ER, 02078 287000, www.moneycorp.com Mortgage Squared Ltd, Clarendon Business centre, Clifton House, 10 Poole Hill, Bournemouth, Dorset, BH2 5PS, 01202 313182 Peter Harding Wealth Management, 36 Haven Road, Canford Cliffs, Poole, Dorset, BH13 7LP, 01202 830730, www. peterhardingwm.co.uk SG Financial Ltd, 193 Sandbanks Road, Lilliput, Poole, Dorset, BH14 8EJ, 07775 710551 Strategic Solutions Chartered Financial Planners, Suite 11, Branksome Park House, Branksome Business Park, Bourne Valley Road, Poole, Dorset, BH12 1ED, 01202 769890, www.ssfs.co.uk Teachers Building Society, Allenview House, Hanham Road, Wimborne, Dorset, BH21 1AG, 01202 843500, www.teachersbs. co.uk TheNonExec, North Plumley Farm, Plumley, Ringwood, Hampshire, BH24 3QA, 01202 828266, www.thenonexecutive.com Walker Wealth Management, The Old Parlour, North West Farm Buildings, Winterborne Kingston, Blandford Forum, Dorset, DT11 9AT, 01202 087499, www. leewalkerwm.co.uk WAY Group, Cedar House, 3 Cedar Park, Cobham Road, Wimborne, Dorset, BH21 7SB, 01202 890895, www.waygroup.co.uk WHIreland Wealth Management, 13 Ravine Road, Canford Cliffs, Poole , Dorset, BH13 7HS , 01202 974111, www.whirelandwm.com Y-Not Finance, 53 Casterbridge Road, Ferndown, Dorset, BH22 8LJ, 01202 912182, www.y-notfinance.co.uk

Food & Drink ABP Yetminster, Chetnole Road, Sherborne, Dorset, DT9 6HQ, 01935 872777, www.abpfoodgroup.com BV Dairy, Wincombe Lane, Shaftesbury, Dorset, SP7 8QD, 01747 851855, www. bvdairy.co.uk Cherry Picked Hampers & Events Bar, Milton Road, Milborne St Andrew, Blandford Forum, Dorset, DT11 OBL, 01305 307107/07773 166661, www. cherrypickedhampers.co.uk Dorset Food & Drink, C/o Kingston Maurward, Dorchester, Dorset, DT2 8PY, 01305 228217/01305 228239, www. dorsetfoodanddrink.org Hall & Woodhouse Ltd, The Brewery, Blandford St Mary, Dorset, DT11 9LS, 01258 452141, www.hall-woodhouse.co.uk Hincknowle Fruit Farm, Hincknowle, Melplash, Bridport, Dorset, DT6 3UG, 01308 488765 Organix Brands Ltd, 120-122 Commercial Road, 120-122 Commercial Road,, Bournemouth, Dorset, BH2 5LT, 07458 022789, www.organix.com Table Mates, Unit 1, 163 Stourvale Road, Bournemouth, Dorset, BH6 5HQ, 01202 434 555, www.bringbacklunch.co.uk The Jordans & Ryvita Company, Peverell Avenue East, Poundbury, Dorchester, Dorset, DT1 3WE, 01305 751000, www. dorsetcereals.co.uk

Funeral Services & Directors F C Douch & Son (Funerals), 7 Leigh Road, Wimborne, Dorset, BH21 1AB, 01202 882936, www.fcdouch.co.uk Nicholas O’Hara Funeral Directors Ltd, Somerleigh Court Funeral Home, 38 Rowlands Hill, Wimborne, Dorset, BH21 1AW, 01202 882134, oharafunerals.co.uk

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Furniture

Hotels & Conferencing

Custom Creations, Unit 1 Enterprise Park, Blackmoor Road, Verwood, Dorset, BH31 6YS, 01202 823231, www.customcreations. furniture Custom World Dorset, 38 Cobham Road, Ferndown Industrial Estate, Ferndown, Dorset, BH21 7NP, 01202 896816, www. customworldbedrooms.co.uk G P & J Baker Limited, 6 Stinsford Road, Poole, Dorset, BH17 0SW, 01202 266999, www.gpjbaker.com

Bournemouth Highcliff Marriott Hotel, 105 St. Michael’s Road, West Cliff, Bournemouth, Dorset, BH2 5DU, 01202 557702, www. bournemouthhighcliffmarriott.co.uk Bournemouth University International College, 51-65 Holdenhurst Road, Bournemouth, Dorset, BH8 8GN, 01202 068690, Bournemouth West Cliff Hotel, Durley Chine Road, Bournemouth, Dorset, BH2 5JS, 01202 751000, www. bournemouthwestcliffhotel.co.uk Captains Club Hotel, Wick Ferry, Wick Lane, Christchurch, Dorset, BH23 1HU, 01202 475111, www.captainsclubhotel.com Chewton Glen, Lymington Road, New Milton, Hampshire, BH25 6QS, 01425 275341, www.chewtonglen.com Christchurch Harbour Hotel & Spa, 95 Mudeford, Christchurch, Dorset, BH23 3NT, 01202 483434, www.christchurch-harbourhotel.co.uk Crown Hotel, West Street, Blandford Forum, Dorset, DT11 7AJ, 01258 456626, www. crownhotelblandford.co.uk Hallmark Hotels East Cliff Bournemouth, East Overcliff Drive, Bournemouth, Dorset, BH1 3DN, 03300 283411, www. hallmarkhotels.co.uk Hermitage Hotel and NEO Restaurant, Exeter Road, Bournemouth, Dorset, BH2 5AH, 01202 557363, www.hermitage-hotel. co.uk/www.neorestaurant.co.uk Hotel Du Vin & Bistro Poole, Thames Street, The Quay, Poole, Dorset, BH15 1JN, 01202 785570, www.hotelduvin.com Marsham Court Hotel, 3 Russell Cotes Road, East Cliff, Bournemouth, Dorset, BH1 3AB, 01202 552111, www. marshamcourthotel.co.uk Minterne Estate, Minterne House, Minterne Magna, Dorchester, Dorset, DT2 7AU, 01300 341370, www.minterne.co.uk New Forest Hotels Plc, The Lodge, Pikes Hill, Lyndhurst, Hampshire, SO43 7AS, 02380 286 126, www.newforesthotels.co.uk Norfolk Royale Hotel, Richmond Hill, Bournemouth, Dorset, BH2 6EN, 01202 551521, www.peelhotels.co.uk Oceana Hotels & Leisure, Suncliff Hotel, East Overcliff Drive, Bournemouth, Dorset, BH1 3AG, 01202 298350, www. oceanahotels.co.uk RNLI, West Quay Road, Poole, Dorset, BH15 1HZ, 03003 007654, www.rnli.org/college.

Royal Bath Hotel, Bath Road, Bournemouth, Dorset, BH12EW, 01202 204917, www. britanniahotels.com Summer Lodge Hotel, 9 Fore Street, Evershot, Dorchester, Dorset, DT2 0JR, 01935 482000, www.summerlodgehotel. com The Eastbury Hotel, Long Street, Sherborne, Dorset, DT9 3BY, 01935 813131, www.theeastburyhotel.co.uk The Green House Hotel, 4 Grove Road, Bournemouth, Dorset, BH1 3AX, 01202 498900, www.thegreenhousehotel.com The Hilton Bournemouth, Terrace Road, Bournemouth, Dorset, BH2 5EL, 01202 804775, www.bournemouthhilton.com The Holiday Inn Bournemouth, 22 Bath Road, Bournemouth, Dorset, BH1 2NS, 01202 291266, www.holidayinn.com

Green Energy Voltalia UK PLC, One Lyric Square, London W6, London, W6 0NB, 07989 494455, www. voltalia.com

Health Bioenergetics Systems Technology Group Ltd, East House, Braeside Business Park, Sterte Avenue West, Poole, Dorset, BH15 2BX, 01202 785888, www.neshealth. com Bluebird Care Bournemouth & Poole, Richmond Court, 216 Capslone Road, Bournemouth, Dorset, BH8 8RX, 01202 283777, www.bluebirdcare.co.uk/ bournemouth BWT Physio, 1 Springfield Road, Lower Parkstone, Poole, Dorset, BH14 0LG, 01202 749514, www.bwtphysio.co.uk DDC Dolphin Limited, The Fulcrum, Vantage Way, Mannings Heath, Poole, Dorset, BH12 4NU, 01202 731555, www. ddcdolphin.co.uk Dorset Heart Clinic, The Royal Bournemouth Hospital, Castle Lane East, Bournemouth, Dorset, BH7 7DW, 01202 705454, www.dorsetheartclinic.co.uk Kestrel Medical Ltd, Kestrel House, 7 Moor Road, Broadstone, Dorset, BH18 8AZ, 01202 658444, www.vocalzone.com Lewis-Manning Hospice, 1 Crichel Mount Road, Lilliput, Poole, Dorset, BH14 8LT, 01202 708470, www.lewis-manning.co.uk Liberty Private Care, 34 Bargates, Christchurch, Dorset, BH23 1QL, 01202 800494, www.libertyprivatecare.co.uk Livewell Dorset, Lynch Lane Offices, Egdon Hall, Weymouth, Dorset, DT4 9DN, 01305 233105, www.livewelldorset.co.uk Nuffield Health Bournemouth Hospital, 67 Lansdowne Road, Bournemouth, Dorset, BH1 1RW, 01202 702809, www. nuffieldhealth.com

Health & Safety DoorTECH Safety Solutions , Arena Business Centre, 9 Nimrod way, Ferndown, Dorset, BH21 7UH, 08458 385906, www. doortech.co.uk Immerse Medical, Office 1, Weighbridge House, Bay Hog Lane, Poole, Dorset, BH15 1JF, 01202 800211, www. immersemedicaltraining.co.uk Wessex Safety Services LLP, 32 Highlands Crescent, Bournemouth, Dorset, BH10 5JR, 07850 030791, www.wessexsafetyservices. co.uk

Holiday Parks Hoburne Ltd, 10 Hoburne Lane, Highcliffe, Christchurch, Dorset, BH23 4HP, 01425 277661, www.hoburne.com Rockley Park (Bourne Leisure), Napier Road, Hamworthy, Poole, Dorset, BH15 4LZ, 01202 680691, www.rockleypark.co.uk West Dorset Leisure Holidays, Highlands End Holiday Park, Eype, Bridport, Dorset, DT6 6AR, 01308 422139, www.wdlh.co.uk

Home Technology Living Home Technology , Studio 5, The Greenhouse, Mannings Heath Road, Poole, Dorset, BH12 4NQ, 01202 775133, www. livinghometech.co.uk

August 2019 | Dorset Business Focus

The Kings Harbour Hotel, 18 Castle Street, Christchurch, Dorset, BH23 1DT, 01202 588933, www.thekings-christchurch.co.uk The Lifecentre, 713 Wimborne Road, Moordown, Bournemouth, Dorset, BH9 2AU, 01202 530265, www.lifecentre.biz The Lulworth Estate, The Estate Office, Lulworth Castle, Wareham, Dorset, BH20 5QS, 01929 400352, www.lulworth.com The Orchid Hotel, 34 Gervis Road, Bournemouth, Dorset, BH1 3DH, 01202 551600, www.orchidhotel.co.uk

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Village Hotel Club Bournemouth, Wessex Fields, Deansleigh Road, Bournemouth, Dorset, BH7 7DZ, 01202 055205, www. village-hotels.co.uk

HR Emphasis HR and Training, Lone Barn Studio 3, Stanbridge Lane, Romsey, Hampshire, SO51 0HE, 01794 874232, www. emphasis.uk.com Purple HR Ltd, 175 Holdenhurst Road, Bournemouth, Dorset, BH8 8DQ, 01202 801047, www.purplehr.co.uk Rely Ltd HR & Training Services, The Coach House, Martinstown, Dorchester, Dorset, DT2 9JZ, 01305 889781, www.rely. company Trinity HR , Wilson House , Lorne Park Road, Bournemouth, Dorset, BH1 1JN, 01202 798841, www.trinityhr.uk ViewHR Ltd, The Buckman Building, 43 Southampton Road, Ringwood, Hampshire, BH24 1HE, 01425 205390, www.viewhr.co.uk

Import/Export Services EMONA PARTNERS LTD., Flat 11 Seaview, 14 Boscombe Spa Road, Bournemouth, Dorset, BH5 1AZ, 07961 094428, www. emonapartners.co.uk Exabler, 40 Bloomsbury Way, London, London, WC1 25E, 02071 128905, www. exabler.com Integrated Marine Services Ltd, Unit 117 Solent Business Centre, 343 Millbrook Road West, Southampton, Hampshire, SO15 0HW, 02380 623789, www.imsfreight.com International Safety Technology Ltd, 11 Moor Road, Broadstone, Dorset, BH18 8AZ, 01202 692775, www.ist-limited.com International Trade Matters, Stag Cottage, Oakfordbridge, Bampton, Devon, EX16 9HZ, 01398 351560, www. internationaltradematters.com Silverline Enterprises LTD, 17 Fancy Road, Poole, Dorset, BH12 4QZ, 01202 725500, www.silverline-enterprises.com

Insurance A -One Insurance Group, Energy House, Crow Arch Lane Industrial Estate, Crow Arch Lane, Ringwood, Hampshire, BH24 1PD, 01425 480700, www.aoig.co.uk Ageas Retail Ltd, Deansleigh House, Deansleigh Road, Bournemouth, Dorset, BH7 7DU, 03458 402721, www.ageas.co.uk Alan & Thomas Insurance Group, 314-316 Bournemouth Road, Poole, Dorset, BH14 9AP, 01202 754900, www.alan-thomas.co.uk All Insure Services Ltd, Unit 2b, Clump Farm Ind Estate, Shaftesbury Lane, Blandford Forum, Dorset, DT11 7TD, 01258 488879, www.allinsureservices.co.uk Cornish Mutual, CMA House, Newham Road, Truro, Cornwall, TR1 2SU, 07970 224338/07814929262, www.cornishmutual. co.uk Coversure Insurance Services (Poole & Weymouth), 96 Ashley Road, Parkstone, Poole, Dorset, BH14 9BN, 01202 929141/01305 457202, www.coversure. co.uk/poole EnsureYou, 14 Penny Court, Ringwood, Hampshire, BH24 1JH, 01425 460651, www. ensureyou.co.uk Finch Group, 2B Vista Place, Coy Pond Business Park, Ingworth Road, Branksome, Poole, Dorset, BH12 1JY, 01202 759725, www.finchgroup.net Gallagher Insurance Brokers, 100 Holdenhurst Road, Bournemouth, Dorset, BH8 8AQ, 08002 988707, Health-on-Line, 80 Holdenhurst Road, Bournemouth, Dorset, BH8 8AQ, 01202 057412, www.health-on-line.co.uk NFU Mutual Wessex, Units 10 & 12 Leanne Business Centre, Sandford Lane, Wareham, Dorset, BH20 4DY, 01929 553472, www. nfumutual.co.uk/branches/wareham/ Stackhouse Poland, Unit 8 Albany Business Park, Cabot Lane, Poole, Dorset, BH17 7AZ, 01202 647400, www.stackhouse.co.uk

@DorsetChamber

DORSET BUSINESS FOCUS / BUSINESS DIRECTORY The Insurance Institute of Bournemouth, 5 Gainsborough Court, 73 Wimborne Road, Bournemouth, Dorset, BH3 7AN, 01202 518242, www.localinstitutes.cii.co.uk/ bournemouth UK Health Insurance, Bourne Gate, 25 Bourne Valley Road, Poole, Dorset, BH12 1DY, 01202 756352, www.ukhealthinsurance.com

Interactive 3D & VR CentreVR Limited, Richmond Gardens Shopping Centre, Old Christchurch Road, Bournemouth, Dorset, BH1 1EP, 01202 878300, www.centrevr.co.uk Yooport, 115 Mudeford Lane, Christchurch, Dorset, BH23 3HR, 07393 284204, www. yooport.com

Interior Design Keeley Fox Interior Design Ltd, 45 Poole Hill, Poole, Dorset, BH12 5PW, 01202 735134/07807 531165, www. keeleyfoxinteriordesign.com

Servana Managed Services Ltd, Cinechrome Studios, 64-68 Calvin Rd, Bournemouth, Dorset, BH9 1LN, 01202 026522/07900 910085, www. servanamanaged.com Target IT Services, 1st Floor, 85 Castle Lane West, Bournemouth, Dorset, BH9 3LH, 01202 538488, www.target-its.co.uk TECHNEDs Investment LLP, 37 Commercial Road, Poole, Dorset, BH14 OHV, 03333 031047, www.techneds.co.uk

Ashland ASI ISP Microcaps UK Ltd, 8-9 Stepnell Reach, 541 Blandford Road, Poole, Dorset, BH16 5BW, 01202 627352, ASM Assembly Systems (Weymouth)., 11 Albany Road, Granby Ind Est, Weymouth, Dorset, DT4 9TH, 01305 760760, www. asm.com

FireSTOP Manufacturing Ltd, 4-6 Wyvern Buildings, Grove Trading Estate, Dorchester, Dorset, Dt1 1st, 01305 213112, www. firestopltd.co.uk

BEST Fittings Ltd, 9 Newbury Court, Newbury, Gillingham, Dorset, SP8 4QX, 01747 312672, www.bestfittings.co.uk

Focal Point Fires, Avon Trading Park, Reid Street, Christchurch, Dorset, BH23 2BT, 01202 499330, www.focalpointfires.co.uk

Kitchen Design

Biotrack Ltd, The Old Courts, Worgret Road, Wareham, Dorset, BH20 4PL, 01929 552992, www.biotrack.co.uk

Curiel Kitchen Designs, 3 Everdene Close, Ferndown, Dorset, BH22 8LG, 01202 897332/07834 228129, www. curielkitchendesign.co.uk

BOFA International Ltd, 21-22 Balena Close, Creekmoor Industrial Estate, Creekmoor, Poole, Dorset, BH17 7DX, 01202 699444, www.bofa.co.uk

Get Fresh Cosmetics Ltd, Unit 4 Wallisdown Ind Estate, 502 Wallisdown Road, Bournemouth, Dorset, BH11 8PT, 01202 859059, www.bombcosmetics.co.uk

Landscape Services

British Diamond Wire Die Co Ltd, 66 Old Wareham Road, Parkstone, Poole, Dorset, BH12 4QS, 01202 745104,

Eazy Garden Ltd, Ash Suite, Dana House, Spinneys Lane, Ferndown, Dorset, BH22 9BZ, 01202 978373, www. eazygardenlimited.co.uk

IT

Landscape Supplies & Aggregates

A B S Computer Systems Ltd, James House, 40 Lagland Street, Poole, Dorset, BH15 1QG, 01202 770900, www.absgb.com

Suttle Stone Quarries, Swanworth Quarry, Worth Matravers, Swanage, Dorset, BH19 3LE, 01929 439444, www.suttles.co.uk

Anytech Solutions, Suite 3 Stanley House, 3 Fleets Lane, Poole, Dorset, BH15 3AJ, 01202 460279, www.anytechsolutions.com

Laundry Service & Equipment

Aura Technology Limited, Prospect House, 4 Meridians Cross, Ocean Village, Southampton, Hampshire, SO14 3TJ, 03333 208601, www.auratechnology.com

Tech2Serv Ltd, 52 Seagrim Road, Thrope, Bournemouth, Dorset, BH8 OBD, 07917 542246, www.tech2serv.co.uk

C3IA Solutions Limited, Unit B The Outlook, Ling Road, Poole, Dorset, BH12 4PY, 01202 721123, www.c3iasolutions.co.uk Chillblast, Unit 28 Upton Industrial Estate, Factory Road, Poole, Dorset, BH16 5SL, 01202 068333, www.chillblast.com Communications Consultants Worldwide, Beacon House, 15 Christchurch Road, Bournemouth, Dorset, BH1 3LB, 01202 318161, www.ccww.co.uk ENHANCED, Unit 3 New Fields Business Park, Stinsford Road, Poole, Dorset, BH17 0NF, 01202 308000, www.enhanced.co.uk InnovationScouts.tech, 36 Stourpaine Road, Poole, Dorset, BH17 9AT, 07772 355726, www.innovationscouts.tech IT Support Business Ltd, 3 Richmond House, Yelverton Road, Richmond Hill, Bournemouth, Dorset, BH2 6EZ, 03300 881 335, www.itsupportbusiness.co.uk Juice Broadband, Unit 6, The Concept Centre, Innovation Close, Poole, Dorset, BH12 4QD, 01202 332331, www.juicebroadband.com Just Add Tech, 133 Howeth Road, Bournemouth, Dorset, BH10 5NU, 01202 800629, www.justaddtech.co.uk Keyfort Ltd, 6 Stratfield Saye, 20-22 Wellington Road, Bournemouth, Dorset, BH8 8JN, 08448 014580, www.keyfort.co.uk Kimcell Ltd, Gild House, 72 Norwich Avenue West, Bournemouth, Dorset, BH2 6AW, 01202 755300, www.kimcell.com Netriver Systems Limited, 476 Chickerell Rd, Chickerell, Weymouth, Dorset, DT3 4DH, 02087 060995, www.netriver.co.uk Pro2col Ltd, 144 Tuckton Road, Bournemouth, Dorset, BH6 3JX, 01202 433 415, www.pro2col.com QuoStar Solutions Ltd, Waverley House, 115-119 Holdenhurst Road, Bournemouth, Dorset, BH8 8DY, 0845 644 0331, www. quostar.com REWARD I.T., 307-309, Holdenhurst Road, Bournemouth, Dorset, BH8 8BX, 01202 805125, www.reward-it-support.co.uk Sense IT Support, 6 West Street, Ringwood, Hampshire, BH24 1DZ, 01425 267267

Lifts Supply & Installation Bourne Lifts Ltd, B12 Arena Business Park, Nimrod Way, Ferndown, Dorset , BH21 7UH, 01202 582923/07808 813804, www. bournelifts.co.uk

Local Authority BCP Council, Town Hall Annexe, St Stephens Road, Bournemouth, Dorset, BH2 6EA, 01202 454630, www.bcpcouncil.gov.uk Dorset Council, County Hall, Colliton Park, Dorchester, Dorset, DT1 1XJ, 01305 221000, www.dorsetforyou.com Dorset Local Enterprise Partnership, 6th Floor Poole House, Talbot Campus, Fern Barrow, Poole, Dorset, BH12 5BB, 01202 965868, www.dorsetlep.co.uk/invest-indorset

Manufacturing BCP Council, Town Hall Annexe, St Stephens Road, Bournemouth, Dorset, BH2 6EA, 01202 454630, www.bcpcouncil.gov.uk Dorset Council, County Hall, Colliton Park, Dorchester, Dorset, DT1 1XJ, 01305 221000, www.dorsetforyou.com Dorset Local Enterprise Partnership, 6th Floor Poole House, Talbot Campus, Fern Barrow, Poole, Dorset, BH12 5BB, 01202 965868, www.dorsetlep.co.uk/invest-indorset/ A & E Connock (Perfumery & Cosmetics) Ltd, Woolsbridge, Wimborne, Dorset, BH21 6SP, 01425 653367, www.connock.com A B Precision (Poole) Ltd, 1 Fleets Lane, Poole, Dorset, BH15 3BZ, 01202 665000, www.abprecision.co.uk Abbey Supply Co Ltd, 7 Ventura Place, Upton Industrial Estate, Poole, Dorset, BH16 5SW, 01202 623258, www.abbeysupply.com Ability Projects Ltd, The Fulcrum, 2-3 Vantage Way, Poole, Dorset, BH12 4NU, 01202 305800, www.abilityprojects.com AlfaTronix Ltd, 29 Newtown Business Park, Poole, Dorset, BH12 3LL, 01202 715517, www. alfatronix.com Altro Resin Systems, Unit 3, Station Road Industrial Estate, Maiden Newton, Dorchester, Dorset, DT2 0AE, 01300 320620, www.altro.co.uk

more news online - www.dorsetchamber.co.uk/news

C R Instruments ltd, Unit 3 Sea Vixen Industrial Estate, Wilverly Road, Christchurch, Dorset, BH23 3RU, 01202 989822, www.crinstruments.co.uk C.C.Moore & Co Ltd, Unit 9, Gibbs Marsh Farm, Stalbridge, Sturminster Newton, Dorset, DT10 2RU, 01963 362234, www. ccmoore.com

Flowbird Transport Limited, 10 Willis Way, Fleets Industrial Estate, Poole, Dorset, BH15 3SS, 01202 339403, www.flowbird.group

Greens Combustion, A31 Arena Business Centre, Holyrood Close, Poole, Dorset, BH17 7FJ, 01202 607563, www. greenscombustion.com H/T Portland Ltd, Unit 1 Victoria Square, Portland, Dorset, DT5 1AL, 01305 822828, www.htportlandltd.co.uk Halyard (M&I) Ltd, Whaddom Business Park, Southampton Road, Whaddom, Salisbury, Wiltshire, SP5 3HF, 01722 710922, www.halyard.eu.com Hamworthy Combustion Engineering Ltd, Fleets Corner, Poole, Dorset, BH17 0LA, 01202 662717,

C6 (n) Technology Ltd, Unit 2 Christchurch Business Park, Radar Way, The Runway, Christchurch, Dorset, BH23 4FL, 02380 972093, www.c6n.co.uk

Haystack Dryers Ltd, Unit 1 Pintail Business Park, 165 Christchurch Road, Ringwood, Hampshire, BH24 3AL, 01202 890705, www. haystack-dryers.com

Caleva Process Solutions Ltd, Butts Pond Ind Estate, Sturminster Newton, Dorset, DT10 1AZ, 01258 471122, www.caleva.co.uk

Heatric (Division of Meggitt (UK) Ltd), 46 Holton Road, Holton Heath Trading Estate, Poole, Dorset, BH16 6LT, 01202 627000, www.heatric.com

Capricorn Labs, 40 Hurn Road, Ringwood, Hampshire, BH24 2AL, 01425 461834, www. capricorn-labs.co.uk Carlisle Fluid Technologies UK Ltd, Ringwood Road, Bournemouth, Dorset, BH11 9LH, 01202 571111, www.carlisleft.eu Caterpillar Marine Power UK Ltd, 22 Cobham Road, Ferndown Industrial Estate, Wimborne, Dorset, BH21 7PW, 01202 796000, www.marine.cat.com CBD Health Foods Ltd, 71-75 Shelton Street, Covent Garden, London, WC2H 9JQ, 020319 86986, www.canabidol.com CBRNergetics Ltd, 18 Abbey Business Park, Holton Heath, Poole, Dorset, BH16 6NN, 01202 800298, www.cbrnergeticsltd.com Chemring Technology Solutions, Roke Manor, Old Salisbury Lane, Romsey, Hampshire, SO51 0ZN, 01794 833979, Clark Handling, Pineapple Business Park, Salway Ash, Bridport, Dorset, DT6 5DB, 01308 293052, www.clarkhandling.co.uk Confex Technology Ltd, 28 Glenmore Business Park, Blackhill Road, Holton Heath, Poole, Dorset, BH16 6NL, 01202 881466, www.confexuk.com

HFC Prestige International Operations, Wallisdown Road, Bournemouth, Dorset, BH11 8PL, 01202 524141, Honeywell Analytics Ltd, Hatchpond House, 4 Stinsford Road, Nuffield Industrial Estate, Poole, Dorset, BH17 0RZ, 01202 676161, www.honeywellanalytics.com Hydreco Hydraulics Limited, 32 Factory Road, Upton, Poole, Dorset, BH16 5SL, 01202 627500, www.hydreco.com Hyphose Ltd, 18 Abingdon Road, Nuffield Industrial Estate, Poole, Dorset, BH17 0UG, 01202 673333, www.hyphose.com I C B Waterproofing, Unit 9-11, Fleets Industrial Estate, Willis Way, Poole, Dorset, BH15 3SU, 01202 785200, www.icb.uk.com I C Brindle & Co Ltd, 15 Moor Road, Broadstone, Dorset, BH18 8AZ, 01202 657814, www.icbrindle.com Industrial Abrasives Ltd, PO Box 9293, Christchurch, Dorset, BH23 9LN, 01202 303362, www.indab.com Ishida Europe, Unit 1, 19 Willis Way, Poole, Dorset, BH15 3SS, 01202 466300, www. ishidaeurope.com

Cygnus Instruments Ltd, Cygnus House, 30 Prince of Wales Road, Dorchester, Dorset, DT1 1PW, 01305 265533, www.cygnusinstruments.com

Jarden Plastics Solutions Limited, Unit 3, 81 Somerford Road, Christchurch, Dorset, BH23 3PP, 01202 483636, www. jardenplasticssolutions.com

Darlena Ltd, 21-25 Shelbourne Close, Bournemouth, Dorset, BH8 8QU, 01202 302010, www.darlena.co.uk

Kallo Foods Ltd, River View, 2 The Meadows Business Park, Station Approach, Blackwater, Camberley, Surrey, GU17 9AB, 01276 609000, www.kallo.com

Denis Wick Products Ltd, Unit 19, Dawkins Road, Poole, Dorset, BH15 4JY, 01202 665100, www.deniswick.com Dometic Group Ltd, Dometic House, The Brewery, Blandford St Mary, Blandford Forum, Dorset, DT11 9LS, 03446 260141, www.dometicgroup.com Electronic Technicians Ltd, 41-43 Cobham Road, Ferndown Industrial Estate, Wimborne, Dorset, BH21 7QZ, 01202 897722, www.etluk.co.uk Enovation Controls Ltd, Swichgage House, Church Road, Laverstock, Salisbury, Wiltshire, SP1 1QZ, 01722 410055, www. enovationcontrols.eu Field International Limited, 18-20 Nuffield Road, Nuffield Industrial Estate, Poole, Dorset, BH17 0RB, 01202 676331, www. fieldinternational.com

KVP Eu Ltd, Unit 18-21 Horn Park Business Estate, Broadwindsor Road, Beaminster, Dorset, DT8 3PT, 01308 867020, www. kvpvet.com Lillidale Ltd, Pig Oak Farm, Holt Lane, Holt, Wimborne, Dorset, BH21 7DG, 01202 848456, www.lillidale.co.uk Lush Manufacturing Ltd, Unit H, Fleets Corner Industrial Estate, Nuffield Road, Poole, Dorset, BH17 0HL, 01202 664040, www.lush.co.uk Magicard Ltd, Hampshire Road, Granby Industrial Estate, Weymouth, Dorset, DT4 9XD, 01305 470000, www.magicard.com Marden Edwards Ltd, 2 Nimrod Way, East Dorset Trade Park, Wimborne, Dorset, BH21 7SH, 01202 861200, www.mardenedwards. com

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DORSET BUSINESS FOCUS / BUSINESS DIRECTORY MEGGITT PLC, Atlantic House, Aviation Park West, Bournemouth International Airport, Christchurch, Dorset, BH23 6EW, 01202 597597, www.meggitt.com Merck Chemicals (formally SigmaAldrich), Old Brickyard Lane, Gillingham, Dorset, SP8 4XT, 01747 833000, www. merckgroup.com Neal’s Yard Remedies, Peacemarsh, Gillingham, Dorset, SP8 4EU, 01747 834665, www.nealsyardremedies.com NETZSCH Pumps & Systems Ltd, Horchester, Holywell, Dorchester, Dorset, DT2 OLL, 01935 483900, www.netzsch.com Nunet Ltd, Unit 8-9 Ashley Heath Industrial Estate, Three Legged Cross, Ringwood, Hampshire, BH21 6UZ, 01202 821572, www. nunetsolutions.co.uk Optimas Components, Unit A , Acorn Office Park, Poole, Dorset, BH12 4NZ, 01202 865222, www.optimascomponents.com Packline Ltd, Unit 28, Newtown Business Park, Ringwood Road, Poole, Dorset, BH12 3LL, 01202 307700, www.packline.co.uk Physicool Ltd, Yew Tree Stables, Cross Lane, Corscombe, Dorchester, Dorset, DT2 0NX, 07778 274265, www.physicool.co.uk Polyhose (UK) Ltd, 3 Airfield Road, Christchurch, Dorset, BH23 3TG, 01202 478334, www.polyhose.com Primetals Technologies Limited, 9 Enterprise Way, Christchurch, Dorset, BH23 6EW, 01202 331000, www.primetals.com R G S Precision Sheet Metal Work, 1 Abingdon Road, Nuffield Industrial Estate, Poole, Dorset, BH17 0UG, 01202 687220, www.rgs-poole.co.uk R. Hamilton & Co. Ltd, Unit G, Quarry Ind Estate, Mere, Wiltshire, BA12 6LA, 01747 860088, www.hamilton-litestat.com Rowland Sandwith Ltd, Battersea Crayon Works, 32 Canford Bottom, Wimborne, Dorset, BH21 2HD, 01202 882323, www.h-hhancock.co.uk S K C Ltd, Unit 11, Sunrise Park, Higher Shaftesbury Road, Blandford Forum, Dorset, DT11 8ST, 01258 480188, www.skcltd.com Sargasso Worldwide Industrial Limited, Braeburn House, New Street, Marnhull, Sturminster Newton, Dorset, DT10 1PY, 07743 877690, Senscient, F1/F2 Arena Business Centre, Holyrood Close, Poole, Dorset, BH17 7FJ, 01202 606460, www.msasafety.com Siemens Traffic Mobility, Sopers Lane, Poole, Dorset, BH17 7ER, 01202 782000, www.siemenstraffic.com Solentim Ltd, Solent House, Johnson Road, Fernside Business Park, Wimborne, Dorset, BH21 7SE, 01202 798510, www.solentim. com Sontronics, 5 Wessex Trade Centre, Ringwood Road, Poole, Dorset, BH12 3PF, 01202 722583, www.sontronics.com Strouden Joinery, 54 Balena Close, Creekmoor, Poole, Dorset, BH17 7DY, 01202 696123, www.stroudenjoinery.com Sunseeker International, Sunseeker House, West Quay Road, Poole, Dorset, BH15 1JD, 01202 382222, www.sunseeker. com Superior Seals Limited, Nimrod Way, Ferndown Industrial Estate, Wimborne, Dorset, BH21 7SH, 01202 854335, www. superiorltd.com Thermal Spray Services Ltd, 1 Sandringham Gardens, Bournemouth, Dorset, BH9 3QW, 07887 656521, www. thermalsprayservices.co.uk Thompson Valves Ltd, 17 Balena Close, Creekmoor, Poole, Dorset, BH17 7EF, 01202 647820, www.thompson-valves.com Time & Data Systems International Ltd, Unit 10 Concept Park, Innovation Close, Poole, Dorset, BH12 4QT, 01202 723535, www.tdsi.co.uk Trimetals Limited, Trimetals Ltd, Sunrise Business Park, Blandford Forum, Dorset, DT11 8ST, 01258 459441, www.trimetals.co.uk

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Vapormatic UK Limited, Kestrel Way, Sowton Industrial Estate, Exeter, Devon, EX2 7LA, 01392 435461, www.vapormatic.com Vectair Systems Ltd, Unit 3 The Trident Centre, Armstrong Road, Basingstoke, Hampshire, RG24 8NU, 01256 319500, www. vectairsystems.com Wartsila Water Systems, Fleets Corner, Poole, Dorset, BH17 0JT, 01202 662600, www.wartsila.com WRES Ltd, 25 Whitney Road, Nuffield Industrial Estate, Poole, Dorset, BH17 0GL, 01202 674480, www.wres-welding.co.uk Wyndham Page Ltd, Unit 1C Chalwyn Ind Est, Parkstone, Poole, Dorset, BH124PE, 01202 734656, www.wyndhampage.com

Marine Actisense, 21 Harwell Road, Poole, Dorset, BH17 0GE, 01202 746682, www.actisense. com Pip Hare Ocean Racing, 71 Lilliput Road, Poole, Dorset, BH14 5SX, 07787 427063, www.piphareoceanracing.com

Marketing PR & Web Developers Aylesworth Fleming, Holland House, St Paul’s Place, Bournemouth, Dorset, BH8 8GG, 01202 295723, www.afagency.co.uk Bendell Publicity Consultants Ltd, 109 Leeson Drive, Ferndown, Dorset, BH22 9RD, 07771 700394, www.bendell-publicityconsultants-limited.co.uk Cara Telemarketing Ltd, 6 Ferndown Industrial Estate, Whittle Road, Wimborne, Dorset, BH21 7RU, 01202 890055, www. caratelemarketing.com Caron Khan Consultancy, The Studio, 31 Petersfield Road, Bournemouth, Dorset, BH7 6QG, 07967 524578, www.caronkhan.co.uk Crowd Creative Communications Agency, Floor 3 Wilson Holuse, 2 Lorne Park Road, Bournemouth, Dorset, BH1 1JN, 01202 529743, www.thisiscrowd.com Darren Northeast PR Ltd, Suite 5, Second Floor, The Chocolate Box, 8 – 10 Christchurch Road, Bournemouth, Dorset, BH1 3NA, 01202 676762, www. darrennortheast.co.uk Digital Storm Limited, Second Floor, 27/31 Old Christchurch Road, Bournemouth, Dorset, BH1 1DS, 01202 298392, www. digitalstorm.co.uk Insightful UX Ltd, 5b New Orchard Way, Guildhall Mews, Poole, Dorset, BH15 1LY, 01202 912760, www.insightfulux.co.uk Intergage Ltd, Unit 8, Holes Bay Business Park, Sterte Avenue West, Poole, Dorset, BH15 2AA, 01202 684009, www.intergage. co.uk Key Digital Agency Ltd, Stowey House, Bridport Road, Poundbury, Dorchester, Dorset, DT1 3SB, 01305 542000, www.key. digital Match Marketing Services Ltd, 27b Branksome Wood Road , Bournemouth , Dorset, BH4 9JR, 07739 323753/01202 054241, www.matchmarketingservices.co.uk Motley.co.uk, Office 3, The Exchange, Old Market Hill, Sturminster Newton, Dorset, DT10 1FH, 01258 807695, www.motley.co.uk Octima LLP, Bayside Business Centre, 1 Sovereign Business Park, Poole, Dorset, BH15 3TB, 01202 022 108, www.octima.co.uk Path Marketing LTD, Yeovil Innovation Centre, Barracks Close, Copse Road, Yeovil, Somerset, BA22 8RN, 01935 253710, www. path-marketing.com South Coast Social, Bryanstone Works, 11 Upper Norwich Road, Bournemouth, Dorset, BH2 5RA, 01202 985022, www. southcoastsocial.com The Pistachio Club, Chamber House, Acorn Office Park, Ling Road, Tower Park, Poole, Dorset, BH12 4NZ, 07444 353621, www. thepistachioclub.com Triple Helix Ltd, 1123 Christchurch Road, Bournemouth, Dorset, BH76BQ, 01202 437924, www.triple-helix.co.uk

August 2019 | Dorset Business Focus

UKB Marketing Ltd, 27 Southwood Ave, Southbourne, Bournemouth, Dorset, BH6 3QB, 01202 980123, www.ukbmarketing. com Veritas ABD, 35 Dudsbury Road, West Parley, Ferndown, Dorset, BH22 8RB, 01202 894345, www.veritas-abd.co.uk We Are 778 Ltd, Suite 5 2nd Floor, The Chocolate Box, 8-10 Christchurch Road, Bournemouth, Dorset, BH1 3NA, 01202 778800, www.weare778.com Wordcaster PR & Business News Service, Beech Dell, 9 Martins Close, Ferndown, Dorset, BH22 9SH, 01202 874079, www. wordcaster.net

Media & Film

Office Equipment Suppliers Paul Wintle Notary Public, 27 Bascott Road, Bournemouth, Dorset, BH11 8RJ, 01202 267818, www.notarypublicpoolepwintle.com Condor Office Solutions Ltd, Cando House, Bournemouth Road, , Chandlers Ford, Eastleigh, Hampshire, SO53 3QB, 01202 537709, www.condoroffice.co.uk ITEC Connect Ltd, 15 Riverside Park, Station Road, Wimborne, Dorset, BH21 1QU, 01202 848866, www.itecgroup.co.uk Logik Copying Systems Ltd, 16 Nimrod Way, Ferndown Industrial Estate, Wimborne, Dorset, BH21 7SH, 01202 873366, www. logiksystems.co.uk

Global, Radio House, Whittle Avenue, Apple Industrial Estate, Fareham, Hampshire, PO15 5SX, 01489 587610, www.global.com Global Brand Communications, 76 Shelley Road East, Bournemouth, Dorset, BH7 6HB, 01202 727070, www.discoverglobal.co.uk Image Republic Ltd, Unit 1 Kingfisher Park, Collingwood Road, West Moors, Wimborne, Dorset, BH21 6US, 01202 820555, www. imagerepublic.co.uk LoveLove Films Ltd, Cinechrome Studios, 64 - 68 Calvin Road, Bournemouth, Dorset, BH9 1LN, 01202537858, www.lovelovefilms. com Monogram Media, The Picture House, 309 – 315 Holdenhurst Road, Bournemouth, Dorset, BH8 8BX, 08009 496655, www. monogrammedia.co.uk The ID Group, 14 Briggs House, 26 Commercial Road, Poole, Dorset, BH14 0JR, 07957 334633, www.theidgroup.co.uk The Video Club, 635-637 Christchurch Road, Bournemouth, Dorset, BH1 4AP, 01202 392653, www.thevideoclub.co Thin Reel Media Ltd, Weighbridge House, Bay Hog Lane, Poole, Dorset, BH15 1JF, 07876 796233, www.thinreelmedia.com Wave 105, 5, Manor Court, Barnes Wallis Road, Segensworth East, Fareham, Hampshire, PO15 5TH, 07590 014477, www. wave105.com

Office Furniture

Motoring Sales & Servicing

PHARMAQ Ltd, Unit 15, Sandleheath Industrial Estate, Fordinbridge, Hampshire, SP6 1PA, 01425 656081, www.pharmaq.no

Bionanovate Limited, Studio 9, The Greenhouse, Mannings Heath Road, Poole, Dorset, BH12 4NQ, 01202 695999, www. bionanovate.com Breeze Volkswagen, Yarrow Road, Tower Park, Poole, Poole, Dorset, BH12 4QY, 01202 713000, www.breeze-volkswagen.co.uk Dorset Sports Cars Ltd, Three Cross Garage, 99 Ringwood Road, Three legged Cross, Wimborne, Dorset, BH21 6RD, 01202 825911, www.dorsetsportscars.co.uk E T S Truck & Van, 6 Witney Road, Nuffield Industrial Estate, Poole, Dorset, BH17 0GH, 01202 669339, www.etstrucks.co.uk i247 Group, i247 Group, Sherwood House, Blackhill Road, Poole, Dorset, BH16 6LS, 01202 628282, www.i247group.com OKO Global LLP, P.O. Box 179, Tiverton, Devon, EX16 5YR, 02078 703156, www. oko.com Poole Audi, Old Wareham Road, Poole, Dorset, BH12 4QN, 01202 775050, www. pooleaudi.co.uk Star Tech Ltd, Unit 2 K&B est, Holyrood Close, Poole, Dorset, BH17 7BP, 01202 694758, www.star-tech.co.uk Volvo Cars Poole, 582 - 602 Ringwood Road, Poole, Dorset, bh12 4ly, 01202 065555, www.volvocarspoole.co.uk Westover Group Ltd, 382 Charminster Road, Bournemouth, Dorset, BH8 9SA, 01202 636600, www.westovergroup.co.uk

Notary Services Paul Wintle Notary Public, 27 Bascott Road Bournemouth, Dorset, BH11 8RJ, 01202 267818, www.notarypublicpoole-pwintle. com

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Osmond Ergonomics, 21 Johnson Road, Ferndown Industrial Estate, Wimborne, Dorset, BH21 7SE, 01202 850550, www. ergonomics.co.uk

Office Supplies Ace Office Environments Ltd, Emberton House, Yeomans Way, Bournemouth, Dorset, BH8 0BP, 01202 240000, www.aceoffice. co.uk Labelzone, 20-22 Benson Road, Nuffield Industrial Estate, Poole, Dorset, BH17 0GB, 01202 681311, www.labelzone.co.uk

Packing & Packaging Bayquest Packaging, Units 14-15, Uddens Trading Estate, Wimborne, Dorset, BH21 7NL, 01202 893473, www.bayquest.co.uk PSP Logistics, PSP Dorset, 105E Bournemouth Aviation Park, Bournemouth International Airport, Christchurch, Dorset, BH23 6NW, 01489 565577, www.psplogistics.co.uk

Patents & Trademarks IP Consult, 21A Commercial Road, Swanage, Dorset, BH19 1DF, 01929 421925, www. ipconsult.co.uk

Pharmaceutical

Photographer Anna Klesse Photography, A1 Romany Business Park, Wareham Road, Holton Heath, Poole, Dorset, BH16 6JL, 07873 251863, www.annaklesse.com SKC Photography, 1 Rowan Close, Wareham, Dorset, BH20 7QH, 01929 551788, www.skcphotography.co.uk Studio Shotz Photography, 5 St Margarets Avenue, Christchurch, Dorset, BH23 1JD, 01202 432234, www.studioshotz.co.uk

Plumbing & Heating Roberts Plumbing & Heating, 42a Broadstone Lane, Ringwood, Hampshire, BH24 3RS, 07511 749922

Printing Services & Supplies C M P Printing Limited, G3 The Fulcrum, Vantage Way, Poole, Dorset, BH12 4NU, 01202 739993, www.cmp-uk.com The Minster Press, The Old Brewery, 14-15 Mill Lane, Wimborne, Dorset, BH21 1JQ, 01202 882277, www.printsolutions.co.uk The Print Agency, 35 Haviland Road, Ferndown, Dorset, BH22 9ND, 01202 872777, www.theprintagency.com Xerocad Limited, 527 Ringwood Road, Ferndown, Dorset, BH22 9AQ, 01202 897297, www.xerocad.co.uk

Product Design Aetha Design Studio Ltd, Unit G, Arthur Bray Yard, 4 West Quay Road, Poole, Dorset, BH15 1HT, 01202 403368, www.aethadesign. com

@DorsetChamber

DORSET BUSINESS FOCUS / BUSINESS DIRECTORY

Property Maintenance SCD Plumbing Ltd., Sandford Close, Bournemouth, Dorset, BH9 3PQ, 01202 403666, scdplumbing.co.uk GH Property Management Ltd, The Old Barn, Vicarage Farm Business Park, Winchester Road, Fair Oak, Eastleigh, Hampshire, SO50 7HD, 03453 080988, www.gh-propertymanagement.co.uk

Property Sales and Rental ASN Capital, 676-680 Wimborne Road, Bournemouth, Dorset, BH9 2EG, 01202 771441, www.asncapital.com D J Property, Unit C Oxford Court, Cambridge Road, Granby Industrial Estate, Weymouth, Dorset, DT4 9GH, 01305 778896, www.djproperty.com Goadsby & Harding (Survey & Valuation) Ltd, 99 Holdenhurst Road, Bournemouth, Dorset, BH8 8DY, 01202 550000, www. goadsby.com IW Group Services (UK) Ltd, Aviation Business Park, Enterprise Close, Bourenmouth, Dorset, BH236NX, 01202 331700, www.basepoint.co.uk James Drewitt & Son Ltd, 865 Ringwood Road, Bournemouth, Dorset, BH11 8LW, 01202 575757, www.drewittgroup.co.uk Move On Sales and Lettings, 420 Poole Road, Branksome, Poole, Dorset, BH12 1DF, 01202 711169, www.moveonrentals.com Sibbett Gregory Wright and Coles Limited, 3 Winchester Place, North Street, Poole, Dorset, BH15 1NX, 01202 661177, www. sibbettgregory.com Vantage Point, 10 High Street, Poole, Dorset, BH15 1BP, 01202 619868, www. vantagepoint-uk.com

Property Tax Specialists E3 Consulting Ltd, 2 Meridians Cross, 7 Ocean Way, Southampton, Hampshire, SO14 37J, 03452 306450, www.e3consulting. co.uk

Public Relations & Marketing Consultants Deep South Media Ltd, 3 Victoria Park Place, 706 Wimborne Road, Winton, Bournemouth, Dorset, BH9 2EG, 01202 534487, www.deepsouthmedia.co.uk Haynes MarComs LTD, 18 Garland Road, Poole, Dorset, BH15 2LA, 07919 510051, www.ryanhaynesmarketing.com Liz Lean PR, 4a Banks Road, Sandbanks, Poole, Dorset, BH13 7QB, 01202 701828, www.lizleanpr.co.uk

Publications IMS Group, 96 - 98 Castle Lane West, Bournemouth, Dorset, BH9 3JU, 01202 611100, www.ims-group.co.uk Pulford Publicity Ltd (inc. Mags4Dorset & Brightbox Designs), Dana House, Spinneys Lane, Ferndown, Dorset, BH22 9BZ, 01202 870270, www.mags4dorset.co.uk The Daily Echo & Dorset Echo, Richmond Hill, Bournemouth, Dorset, BH2 6HH, 01202 554601, www.bournemouthecho.co.uk/. dorsetecho.co.uk

Recruitment Ash Elite, Space House, 22-24 Oxford Road, Bournemouth, Dorset, BH8 8EZ, 01202 797518, www.ashelite.com Aspire Jobs Ltd, Office 9 The Crown House, 2 Southampton Road, Ringwood, Hampshire, BH24 1HY, 07974 429217, www.aspirejobs. co.uk FTS Construction Recruitment, Bourne Space, 23 Hinton Road, Bournemouth, Dorset, BH1 2EF, 01202 201225, www. ftscareers.com Hardy Recruitment, 21 Church Road, Poole, Dorset, BH14 8UF, 01202 232520, hardyrecruitment.com

Intalent Solutions Limited, Platinum Park, Exeter Park Road, Bournemouth, Dorset, BH2 5AY, 01202 652107, www.intalent.co.uk Mploy Staffing Solutions Ltd, Vision House, 236-244 High Street North, Poole, Dorset, BH15 1EA, 01202 668360, www.mploystaff. com Prospects Services, Fairview House, 17 Hinton Road, Bournemouth, Dorset, BH1 2EE, 01202 638990, www.prospects.co.uk Real Recruitment Solutions, First Floor 6 Stratfield Saye, 20- 22 Wellington Road, Bournemouth, Dorset, BH8 8JN, 01202 530770, www.realrecruitmentsolutions.co.uk Reed Specialist Recruitment, 106 Old Christchurch Road, Bournemouth, Dorset, BH1 1LR, 01202 585585, reedglobal.com South West Recruitment Ltd, 1 Holdenhurst Road, Lansdowne, Bournemouth, Dorset, BH8 8EH, 01202 292907, www.swr.uk.net TeamJobs, 30 Parkstone Road, Poole, Dorset, BH15 2PG, 01202 445700, www. teamjobs.co.uk

Recruitment & Software Gradhire (Direct Hiring Solutions Limited), The Old Dairy, Western Court, Bishops Sutton Road, Alresford SO24 0AA, 03333 312098, www.gradhire.co.uk

Recycling & Waste Eco-Sustainable Solutions Ltd, Chapel Lane, Parley, Christchurch, Dorset, BH23 6BG, 01202 593601, www.thisiseco.co.uk W & S Waste Management Ltd, 14-16 Nuffield Road, Nuffield Ind Estate, Poole, Dorset, BH17 0RB, 01202 675564, www. wsrecycling.co.uk Waste Management Facilities Ltd, Unit 4 Stratfield Saye, 20-22 Wellington Road, Bournemouth, Dorset, BH8 8JN, 01202 535888, www.wmfltd.co.uk

Regeneration Transport Jurassic Coast Holdings Ltd, 45 Old Milton Road, New Milton, Hampshire, BH25 6DJ, 01425 620666, jurassiccoastholdings.com Leatherbarrows Removals & Storage Ltd, C3 Cirrus Court, Bournemouth Int Airport, Christchurch, Dorset, BH23 6BW, 01202 578581, www.leatherbarrows.co.uk Maidmans Moving and Storage Limited, Unit 1, 2 Willis Way, Fleets Lane Industrial Estate, Poole, Dorset, BH15 3SS, 01202 681 397, www.maidmans.com Store & Secure Self Storage, 5 Yeomans Way, Castlepoint, Bournemouth, Dorset, BH8 0BJ, 01202 520220, www. storeandsecure.co.uk

Retail Brewery Square, Concierge Office, 3 Copper Street, Dorchester, Dorset, DT1 1GH, 01305 267777, www.brewerysquare.com Dacombes of Wimborne, 61-63 Leigh Road, Wimborne, Dorset, BH21 1AE, 01202 882615, www.dacombesofwimborne.com Fab Frocks Ltd, 17 Seamoor Road, Bournemouth, Dorset, BH4 9AA, 01202 765353, www.fabfrocks.co.uk New Look Group Ltd, Mercery Road, Weymouth, Dorset, DT3 5HJ, 01305 765000, www.newlook.com The Dolphin Shopping Centre, Centre Management Offices, 110 Dolphin Shopping Centre, Poole, Dorset, BH15 1SZ, 01202 673906, www.dolphinshoppingcentre.co.uk Watt to Wear Ltd, Unit 3 Old Brewery Road, Wiveliscombe, Somerset, TA4 2PW, 01984 622010, www.watt-to-wear.co.uk

Retail & Commercial Interiors Creative Retail Solutions, 2C Aston Way, Mannings Heath, Poole, Dorset, BH12 4FE, 01202 233088, www.creativeretailsolutions. co.uk Kiwi Design, 9 Bessemer Close, Ebblake Industrial Estate, Verwood, Dorset, BH31 6AZ, 01202 822634, www.kiwidesign.co.uk

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Security Dorset Fire & Security, Unit 12, Albany Business Park, Cabot lane, Poole, Dorset, BH17 7BX, 01202 339611, www. dorsetfiresecurity.com Smart Homeworks, Browning Ave, Bournemouth, Dorset, BH5 1NS, 01202 309503, www.smarthomeworks.co.uk

Serviced Offices BizSpace Poole, Discovery Court, 551 - 553 Wallisdown Road, Poole, Dorset, bh12 5ag, 01202 853100, www.bizspace.co.uk/spaces/ poole

Software AMS Ltd, Unit 6, St Stephens Court, 15-17 St Stephens Road, Bournemouth, Dorset, BH2 6LA, 01202 652070, www.ams-ltd.com Bytes Ahead Ltd, Suite 2, 2 Lansdowne Crescent, Bournemouth, Dorset, BH1 1SA, 01202 377355, www.bytesahead.com Chittak, 70 Malmesbury Park Road, Charminster, Bournemouth, Dorset, BH8 8PJ, 01202 611711, www.chittak.co.uk Dorset Creative, 2nd Floor, 8-10 Christchurch Road, Bournemouth, Dorset, BH1 3NA, 01202 237899, www. dorsetcreative.com KFA Connect, First Floor, 28-30 Southampton Road, Ringwood, Hampshire, BH24 1HY, 01425 484445, www.kfa.co.uk Provulo, Christchurch Road, Ringwood, Hampshire, BH243AS, 07503 267160, www. provulo.com Solweb Ltd, 2 Cedar Park, Cobham Road, Ferndown Industrial Estate, Dorset, Ferndown Industrial Estate, Dorset, BH21 7SB, 01202 232846, www.solweb.co.uk Tripleplay Services Ltd, Unit 3 Concept Park, Innovation Close, Poole, Dorset, BH12 4QT, 08456 432057, www.tripleplay.tv

Solar/Green Energy Daylight Energy, Unit 19, Slader Business Park, Witney Road, Poole, Dorset, BH17 0GP, 01202 800135, www.daylightenergy.co.uk

Solicitors Barker Brettell LLP, Medina Chambers, Town Quay, Southampton, Hampshire, SO14 2AQ, 02380 336970, www.barkerbrettell. co.uk Battens Solicitors Ltd, Savernake House, 42 High West Street, Dorchester, Dorset, DT1 1UU, 01305 250560, www.battens.co.uk Coles Miller Solicitors LLP, 44-46 Parkstone Road, Poole, Dorset, BH15 2PG, 01202 673011, www.coles-miller.co.uk Dutton Gregory Solicitors LLP, 3 Poole Road, Bournemouth, Dorset, BH2 5QJ, 01202 315005, www.duttongregory.co.uk Ellis Jones Solicitors LLP, 302 Charminster Road, Bournemouth, Dorset, BH8 9RU, 01202 525333, www.ellisjones.co.uk Frettens LLP, The Saxon Centre, 11 Bargates, Christchurch, Dorset, BH23 1PZ, 01202 499255, www.frettens.co.uk Harold G Walker Solicitors, Grenville House, 30 West Borough, Wimborne, Dorset, BH21 1NF, 01202 881454, www. hgwalker.co.uk Humphries Kirk, Glebe House, North Street, Wareham, Dorset, BH20 4AN, 01305 251007, www.hklaw.eu Laceys Solicitors LLP, 5 Poole Road, Bournemouth, Dorset, BH2 5QL, 01202 557256, www.laceyssolicitors.co.uk Lester Aldridge LLP, Russell House, Oxford Road, Bournemouth, Dorset, BH8 8EX, 01202 786161, www.lesteraldridge.com M J P Law Ltd, 22 Westborough, Wimborne, Dorset, BH21 1NF, 01202 842929, www. mjplaw.co.uk Matthew and Matthew, 194 Seabourne Road, Bournemouth, Dorset, BH5 2JD, 01202 437179, www.mm4law.co.uk

Preston Redman LLP, Hinton House, Hinton Road, Bournemouth, Dorset, BH1 2EN, 01202 292424, www.prestonredman.co.uk Scott Walby LLP, Brooke House, Oakley Hill, Wimborne, Dorset, BH21 1RJ, 01202 888300, www.scott-walby.com Steele Raymond LLP, Richmond Point, 43 Richmond Hill, Bournemouth, Dorset, BH2 6LR, 01202 204598, www.steeleraymond. co.uk Trethowans, Space House, 22-24 Oxford Rd, Bournemouth , Dorset, BH8 8EZ, 01202 338585, www.trethowans.com

Sports & Leisure Active Dorset, SCITT Room, Bournemouth Learning Centre, Slades Farm, Ensbury Avenue, Bournemouth, Dorset, BH10 4HG, 01202 458889, www.activedorset.org AFC Bournemouth, Vitality Stadium, Dean Court, Kings Park, Bournemouth, Dorset, BH7 7AF, 01202 726322, www.afcb.co.uk Bournemouth Rugby Club, Chapel Gate, East Parley, Christchurch, Dorset, BH23 6BL, 07584 208500, www.bournemouthrugby.co.uk Dorset County Football Association, Blandford Close, Poole, Dorset, BH14 4BF, 01202 682375, www.dorsetfa.com Dudsbury Golf Club (Hotel & Spa), 64 Christchurch Road, Ferndown, Dorset, BH22 8ST, 01202 593499, www.dudsburygolfclub. co.uk Grosvenor Casino Bournemouth, 48 Westover Road, Bournemouth, Dorset, BH1 2BZ, 01202 553790, www.grosvenorcasinos. com Hoburne Golf, Crane Valley Golf Club, Verwood, Dorset, BH31 7L1, 01202 814088, www.hoburnegolf.com Muc-Off Ltd, 23 Branksome Business Park, Branksome, Poole, Dorset, BH12 1DW, 01202 307790, www.muc-off.com Poole Stadium Greyhound Racing Speedway & Hospitality, Poole Stadium, Wimborne Road, Poole, Dorset, BH15 2BP, 01202 677449, www.poolegreyhounds.com Rock Reef (Bournemouth Pier), Unit 3 Pier Approach, Bournemouth, Dorset, BH2 5AA, 01202 983983, www.rockreef.co.uk Rockley Watersports Ltd, Rockley Watersports Ltd, 13 Parkstone Road, Poole, Dorset, BH152NN, 01202 677272, www. rockleywatersports.com The West Hants Club, Roslin Road South, Bournemouth, Dorset, BH3 7EF, 01202 519455, www.westhants.co.uk Weymouth and Portland National Sailing Academy, Hamm Beach Road, Osprey Quay, Portland, Dorset, DT5 1SA, 01305 866000, www.wpnsa.org.uk X-Leisure (Poole) Ltd, 5 Strand, Strand, London, WC2N 5AF, 02077 472300, www. towerparkcentre.co.uk

Stonemasons Hoare Banks Stonemasons, Hoare Banks House, 19 Gloucester Road, Bournemouth, Dorset, BH7 6DA, 01202 397231, www. hoarebanks.co.uk Portman Stone Limited, 1 Airfield Way, Christchurch, Dorset, BH23 3PE, 01202 484340, www.portmanstone.com

Team Building Joseph Allnatt Centres LTD, The Chatsworth Centre, 35 Ulwell Road, Swanage, Dorset, BH19 1LG, 01929 421075, www.allnatt.co.uk Treasure Trails Partners (Dorset and New Forest), Giants Head Farm House, Old Sherborne Road, Cerne Abbas, Dorchester, Dorset, DT2 7TR, 07867 800897, www. treasuretrails.co.uk

Telecommunications 4Com plc, One Lansdowne Plaza, 24 Christchurch Road, Bournemouth, Dorset, BH1 3NF, 03304 444444, www.4com.co.uk

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DORSET BUSINESS FOCUS / BUSINESS DIRECTORY Buzz Networks Ltd, 6 Glenmore Business Park, Blackhill Road, Holton Heath, Poole, Dorset, BH16 6NL, 02034 888812, www. buzzconnect.co.uk Citrus Telecommunications Ltd, 99 Holdenhurst Road, Bournemouth, Dorset, BH8 8DY, 03451 939393, www.boxcleversolutions.co.uk City Fibre Holding Ltd, 49 Southcoate Road, Bournemouth, Dorset, BH1 3SH, 02035 100602, www.cityfibre.com Crystal Clear Telecom Ltd, Suite 3 Richmond House, Richmond Hill, Bournemouth, Dorset, BH2 6EZ, 01202 941040, www.crystalcleartelecom.co.uk EA Systems & Support Limited, Unit 18 Benson Road, Nuffield Industrial Estate, Poole, Dorset, BH17 0DG, 01202 614061, www.ea-systems.co.uk Grapevine (Telecoms & IT), 19-25 Nuffield Road, Poole, Dorset, BH17 0RU, 01202 644434, www.grapevine.uk.com Phones 4 Business Limited, 3 Victoria Park Place, 706 Wimborne Road, Bournemouth, Dorset, BH9 2EG, 01202 705030, www. phones4business.com Telesoft Technologies Ltd, Observatory House, Stour Park, Blandford, Dorset, DT11 9LQ, 01258 480880, www.telesofttechnologies.com Town & Country Communications, 346-348 Charminster Road, Bournemouth, Dorset, BH8 9RX, 01202 514444, www.towncountry-comms.co.uk TXI Telecoms, Unit 4 Glenmore Business Park, Holton Heath, Poole, Dorset, BH16 6NL, 01202 233550, www.txitelecom.co.uk VoIP Unlimited, 6 Albany Business Park, Cabot Lane, Poole, Dorset, BH17 7BX, 01202 612000, www.voip-unlimited.net

Tool Hire & Sales Piling Equipment Ltd, Solutions House, Centurion Way, Crusader Park, Warminster, Wiltshire, BA12 8BT, 01985 219192, www. piling-equipment-ltd.com

Town Planning Consultants Chapman Lily Planning Ltd, Unit 5 Designer House, Sandford Lane, Wareham, Dorset, BH20 4DY, 01929 553818, www.clplanning. co.uk

Training Arena4Finance, Suite 6 Merley House Business Centre, Merley House Lane, Wimborne, Dorset, BH21 3AA, 01202 849691, www.arena4finance.co.uk Aspire Training Team, 744 Christchurch Road, Bournemouth, Dorset, BH7 6BZ, 01202 551553, www.aspiretrainingteam. co.uk

Beyond This - Motivational Speaker, Yew Tree Cottage, Bat Alley, Marnhull, Sturminster Newton, Dorset, DT10 1NX, 07884 946219, www.beyondthis.co.uk Locomotivation, The Old Bank, 40-42 The High Street, Poole, Dorset, BH15 1BT, 01202 567204, www.locomotivation.co.uk Micro Nav Limited, 41-47 Seabourne Road, Bournemouth, Dorset, BH5 2HU, 01202 764444, www.micronav.co.uk Ouch Training Team Ltd, 13c Riverside Park, Station Road, Wimborne, Dorset, BH21 1QU, 01202 880999, www.ouchtraining.co.uk Performance People Ltd, C/O Dorset Chamber, Ling Road, Poole, Dorset, BH12 4NZ, 07968 416466, www. performancepeople.org The Care Trainer, Flat 2, 156 Fernside Road, Poole, Dorset, BH15 2ER, 07515 538513, www.thecaretrainer.co.uk Trayna UK, Bayside Business Centre, 1 Sovereign Business Park, 48 Willis Way, Poole, Dorset, BH15 3TB, 07746 495972, www.traynauk.com Unicorn Training, Telephone House, 18 Christchurch Road, Brighton, East Sussex, BN1 4DU, 01202 306050, www. unicorntraining.com Work Well Hub, 4 The Triangle, Poole, Dorset, BH16 5PG, 01202 987916, www. workwellhub.com

Transport & Logistics Brittany Ferries Freight, New Harbour Road South, Poole, Dorset, BH15 4AJ, 08712 440411, www.brittanyferriesfreight.com Channel Seaways Ltd, X Shed, New Harbour Road, Poole, Dorset, BH15 4BB, 01481 723400, www.channelseaways.co.uk DPD Local, Unit 5 Homelands Farm, Ringwood Road, Three legged Cross, Wimborne, Dorset, BH21 6QZ, 01202 828691, www.dpdlocal.co.uk John Pipe Limited, 380 Ringwood Road, Poole, Dorset, BH12 3LT, 01202 715888, www.johnpipe.co.uk More Bus / Excelsior Coaches, Poole Bus Station, 1 Dolphin Centre, Poole, Dorset, BH15 1SN, 01202 338420, www.morebus. co.uk Poole Harbour Commissioners, Harbour Office, 20 New Quay Road, Poole, Dorset, BH15 4AF, 01202 440210, www.phc.co.uk Yellow Buses, Yeomans Way, Bournemouth, Dorset, BH8 0BQ, 01202 636046, www. bybus.co.uk

Dorset Cruises (Poole) Ltd, Poole Quay, Poole, Dorset, BH15 1HJ, 01202 844199, www.dorsetcruises.co.uk Gilt Edged Travel (Chauffeur Services), 6 Belmont Avenue, Bournemouth, Dorset, BH8 0AN, 01202 528033, www.giltedgedtravel. co.uk Heathside Travel Ltd , Forest Edge, 1 Humber Road , Ferndown, Dorset, BH22 8XN, 01202 892202, www.heathsidetravel. co.uk Prestige Holidays, 1 Fridays Court, High Street, Ringwood, Hampshire, BH24 1JA, 01425 484007, www.prestigeholidays.co.uk Sterling Travel Management, Suite H Medina Chambers, Town Quay, Southampton, Hampshire, SO14 2AQ, 02380 330111, www.sterlingtravel.co.uk Travel Counsellors For Business, 3 Chard Lane, Ringwood, Hampshire, BH24 3FJ, 01202 802166, www.tctravelmanagement. co.uk/katharine.cleall

Utilities D&A Procurement Ltd, 25B Ensbury Avenue, Bournemouth, Dorset, BH10 4HF, 07956 311336, www.daprocurement.co.uk Smart Finances, 46-52 Brownsea View Avenue, Poole, Dorset, Bh14 8LQ, 07970 624062, www.smart-finances.co.uk/

UX Design Experience UX, 4th Floor Avalon, 26-32 Oxford Road, Bournemouth, Dorset, BH8 8EZ, 01202 293652, www.experienceux. co.uk

Vehicle Leasing Alternative Route Vehicle Leasing, 34 Discovery Court Business, Wallisdown Road, Poole, Dorset, BH12 5AG, 01202 821354, www.vehicleleasingdorset.co.uk

Vehicle Rental Abacus Vehicle Hire - Horton Commercials, 13/19 Johnson Road, Wimborne, Dorset, BH21 7SE, 01202 877790, www.abacusvanhire.co.uk

Windows & Double Glazing Dorset Windows Ltd, 12 Victory Close, Woolsbridge Ind Est, Three Legged Cross, Wimborne, Dorset, BH21 6SX, 01202 825225, www.dorsetwindows.com

Travel

Workwear

Condor Ferries Ltd, Condor House, New Harbour Road South, Poole, Dorset, BH15 4AJ, 03456 091030, www.condorferries. com

Site Safety Limited, Unit 6 & 7 Lindbergh Road, Ferndown Industrial Estate, Wimborne, Dorset, BH21 7SP, 01202 870555, www.sitesafetylimited.co.uk

Tower Supplies, 3 Yarrow Road, Poole, Dorset, BH12 4TS, 01202 718000, www. towersupplies.com Viper 10, Suite 6, Coy Pond Business Park, Ingworth Road, Poole, Dorset, BH12 1JY, 01202 545635, www.Viper10.com

Young Chamber School Bournemouth School for Girls Sponsored

by Lester Aldridge, Castle Gate Close, Castle Lane West, Bournemouth, Dorset, BH8 9UJ, 01202 526289, www.bsg. bournemouth.sch.uk Budmouth College sponsered by Atlas Elektronik, Chickerell Road, Weymouth, Dorset, DT4 9SY, 01305 830505, www. budmouth.dorset.sch.uk Highcliffe School Sponsered by Hoburne Ltd, Parkside, Highcliffe, Christchurch, Dorset, BH23 4QD, 01202 273381, www. highcliffe.dorset.sch.uk Lytchett Minster School sponsored by Walker Wealth Management, Post Green Road, Lytchett Minster, Poole, Dorset, BH16 6JD, 01202 622413, www.lytchett.org.uk Parkstone Grammar School (Sponsored

by Coles Miller), Sopers Lane, Poole, Dorset, BH17 7EP, 01202 605605, www. parkstone.poole.sch.uk Poole High School (Sponsored by Intergage), Wimborne Rd, Poole, Dorset, BH15 2BW, 01202 666988, Young Chamber School Queen Elizabeth’s School sponsored by Blue Sky Financial Planning, Blandford Road, Wimborne, Wimborne, Dorset, BH21 4DT, 01202 885233, www.qe.dorset.sch.uk St Edwards School Sponsered by Actisense, Dale Valley Road, Poole, Dorset, BH15 3HY, 01202 740950, www.st-edwards. poole.sch.uk Talbot Heath School sponsored by Smith Hobbs Wealth Management LTD, Rothesay Road, Talbot Woods, Bournemouth, Dorset, BH4 9NJ, 01202 761881, www.talbotheath. org The Grange School (Sponsored by Reid Steel), Redvers Road, Christchurch, Dorset, BH23 3AU, 01202 486536, www. thegrangeschool.com Thomas Hardye School sponsored

by Atlas Elektronik, Queens Avenue, Dorchester, Dorset, DT1 2ET, 01305 266064, www.thomas-hardye.net Twynham School (Sponsored by Reid Steel), Sopers Lane, Christchurch, Dorset, BH23 1JF, 01202 486237, www. twynhamschool.com Weymouth College sponsored by Atlas Elektronik, Cranford Avenue, Weymouth, Dorset, DT4 7LQ, 01305 208919, www. weymouth.ac.uk

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