COMPLIMENTARY
DORSET CHAMBER OF COMMERCE AND INDUSTRY OFFICIAL BUSINESS MAGAZINE | ISSUE 28, MAY 2021
PROJECT GIGABIT FOR DORSET DORSET IS ONE OF THE FIRST AREAS TO BENEFIT FROM £5BN BROADBAND FUND
KINGLAND TO BOOST POOLE TOWN CENTRE ECONOMY
BREXIT SUPPORT FUND FOR DORSET SMES – OPEN FOR APPLICATIONS
MORE NEW FLIGHTS FROM BOURNEMOUTH AIRPORT
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DORSET BUSINESS FOCUS / WELCOME
Hello and welcome to the May edition of the Dorset Business Focus. Welcome to the May edition of Dorset Business Focus. At long last, I believe we can see light at the end of the tunnel. Businesses are beginning to re-open, plans are being made around getting people back to work and the latest reports on the economy are showing a minor but positive shift in the right direction. We’ve still got some way to go but Dorset businesses continue to show determination and leadership as we look to the future. As a Chamber we very much share this optimism and will continue to do all we can to support our business community. Following a tendering process, I am delighted to announce that Dorset Chamber has been successful in bidding in to the Dorset LEP for a new Peer Networks programme. This will build on the incredible success of our first programme that saw over 80 business owners and leaders benefit from our Peer Networks programme. We now have around 100 spaces for business owners, directors and senior managers to participate in one of 9 new Peer Networks that will meet monthly for 6 months. This programme is fully funded by Dorset LEP and therefore totally free – business support that is usually expensive.
Each network will meet as a virtual board (meetings will be virtual) and participants will have the opportunity to hear from expert speakers on highly relevant topics such as strategies for growth, leadership, getting the best from your team, essential HR issues and support in bringing teams back to work, embedding technology in your business and developing a killer marketing strategy. You’ll work with a group of like-minded business people, meeting monthly, and have the opportunity to share experiences and knowledge with your peers in a confidential, facilitated environment. Long-lasting business relationships and friendships are also formed through Peer Networks. Feedback from our first programme has been incredible and this is a high impact, high quality programme that will benefit all owners, directors and managers. Demand for spaces will be high so contact us on 01202 714800 or e-mail peernetworks@dorsetchamber.co.uk for more information or to secure your space. Please note this programme is open to all businesses in Dorset and you do not have to be a Dorset Chamber member to participate in this
programme. As we look to the future, we are here to support our business community and if you think we can help you in any way, please don’t hesitate to get in touch. Ian Girling Chief Executive | Dorset Chamber of Commerce and Industry
Contents 05 Caron is new president at Dorset Chamber 06 KINGLAND has now officially launched in Poole town centre 11 President’s Column 13 BU big match with AFCB 14 Bournemouth Airport announces new summer routes to Belfast and Edinburgh 17 Local food parcel volunteer named Morebus’ Covid Hero for Dorset 19 Dorset Chamber membership Rates 21
20 Member to member offers 22 Women in cybersecurity: Gender gap narrows but not enough 24-25 New Faces, New Places 26 High Sheriff thanks Ferndown volunteers 28 Affiliated Chambers 36 Bournemouth & Poole College to benefit from government’s £1.5billion further education fund
41 Dorset Economic Update: Choice & Value 43 Brexit Support Fund for Dorset SMEs – Open for Applications 46 It’s not always learning to say “no”, its often simply “not now” 48 Strong GB farmland market momentum continues 51 (Not) Driven - by Steve Bulley 56 - 62 Dorset Business Directory
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EDITORIAL
Dorset one of the first areas to benefit from £5bn broadband fund DESIGN, PRODUCTION AND SALES
Steve Bulley
Production Manager Ben Pulford
Chamber House, Acorn Office Park Ling Road, Poole, Dorset BH12 4NZ
Hayley Moore
Lead Designer Louis Pulford
T. 01202 714800 W. www.dorsetchamber.co.uk
Joan Senior
Media Sales
steve.bulley@dorsetchamber.co.uk
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hayley.moore@dorsetchamber.co.uk
joan.senior@dorsetchamber.co.uk
ben@pulfordpublicity.co.uk
louis@pulfordpublicity.co.uk
01202 941466
01202 893430 www.pulfordpublicity.co.uk 3
DORSET BUSINESS FOCUS / NEWS
Dorset one of the first areas to benefit from £5bn broadband fund Dorset is one of the first areas in the country to benefit from the government’s £5bn Project Gigabit Political and business leaders have welcomed news that rural Dorset will be among the first areas in the country to benefit from the government’s new £5bn gigabit broadband fund. It follows months of behind-the-scenes lobbying for better broadband in Dorset, led by West Dorset MP Chris Loder and Dorset Council’s deputy leader, Cllr Peter Wharf. The funding will be directed at the county’s hardest to reach and most poorly served areas. Cllr Wharf said: “This is fantastic news for Dorset. To be one of the first areas in the country to benefit from this funding is testament to the groundwork we put in place and our talks with ministers. “Improving connectivity is essential for ensuring the county can prosper and that’s why it is one of our top priorities in both the Dorset Council Plan and our Economic Growth Strategy. “We now look forward to working with the government in identifying the areas that will most benefit from this next generation of gigabitcapable broadband.” Thousands of Dorset’s homes and businesses are set to benefit from the funding, receiving next generation connectivity. Identifying the areas is underway, with
contracts for the work expected to go to tender in late summer/autumn. Building the gigabit-capable infrastructure could start by the end of this year. Projects will prioritise those areas in Dorset that currently have slow connections and would otherwise have been left behind in broadband companies’ rollout plans. When connected, these premises will have available speeds that could rocket to more than 1,000 megabits or one gigabit per second. It will mean families no longer having to battle over bandwidth and will give people in rural areas the freedom to live and work more flexibly. It will also provide a boost to businesses and the economy. West Dorset MP, Chris Loder, said: “Relentless effort to improve our broadband is paying off. Almost on a weekly basis, I have pressed the government in the House of Commons to put Dorset at the top of the list of broadband priorities and, the government confirmed that we are at the top of the list for the £5 billion Project Gigabit programme to sort out our poor broadband connectivity. “This will be a gamechanger for local people and businesses and all the more important postcoronavirus.”
This will be a gamechanger for local people and businesses and all the more important post-coronavirus
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Dorset has almost 96% Superfast coverage thanks to the council’s partnership with Openreach, which began nine years ago. The county is also one of the top performing areas in the country for issuing government voucher funding for rural areas to receive ultrafast broadband – with 2,085 vouchers, worth £3.9m issued. Dorset Council also invested £1m in the last voucher scheme to top-up the money available to local communities. However, when it comes to the next generation of gigabit capable broadband, Dorset only has 7% coverage, compared with 38% nationally. This news from the government will increase the county’s coverage of full-fibre and gigabit capable connections. Ian Girling, Dorset Chamber chief executive, said: “This is incredibly welcome news and I am very pleased that Dorset businesses will be among the first to benefit from Project Gigabit. “It is essential for our thousands of SMEs in rural areas to have the fastest broadband connections possible to allow them to compete on a level playing field with businesses in urban areas both in Dorset and nationwide. “As more businesses switch to remote working from home or relocate into more rural areas away from the larger cities in the wake of the Covid pandemic, it will be more important than ever to ensure that the digital infrastructure can cope. “This is a great opportunity to not only boost the productivity of businesses in Dorset but also put the county on the map nationally.” www.dorsetcouncil.gov.uk
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DORSET BUSINESS FOCUS / NEWS
Caron is new president at Dorset Chamber New Dorset Chamber president Caron Khan hailed the county’s ‘bold and brave businesses’ during a historic Annual General Meeting last month. On the 25th March, Caron took the chain of office when the Chamber – Dorset’s leading business support organisation – held its annual meeting virtually for the first time. Nearly 70 members attended via Zoom, including business partners, ambassadors and board members. Caron said: “The chamber’s place in the Dorset business community is more important than ever and its reputation has never been stronger. “There will be further challenges for businesses but there is now a glimmer of light at the end of a very dark tunnel as the Covid lockdown eases and vaccination programme rolls out.” Caron, who runs the Caron Khan Consultancy, added: “I look forward to working alongside the Chamber team to ensure that we don’t just survive as a business community but once again thrive. “Then, when we are all finally back together, we can celebrate the amazing tenacity of Dorset’s bold and brave businesses.” Caron succeeded Liz Lean PR managing director Liz Willingham, who was the first person to hold the presidency for two consecutive years. Other appointments included Tony Brown of Y-Not Finance as vice-president and Stephen Mills of Mazars as honorary treasurer. Members heard how face to face networking will resume in July. They will be mixed in a programme with virtual networking following the
success of these event over the past year. Dorset Chamber chief executive Ian Girling also told how demand for international trade services continued to grow. He also announced the launch of a new project called Student Connect to work with students in the Business Society at Bournemouth University, connecting students with the business community. Mr Girling also praised all involved with the chamber for helping it through ‘possibly the most
challenging time’ its 72-year history. He added: “I know our new president Caron Khan know will take on her role with great commitment and focus and no doubt bring a very creative edge. “We have come through this past year in extremely good shape financially, our standing in the business community is high and I don’t believe Dorset Chamber has ever been in better shape.”
Our standing in the business community is high and I don’t believe Dorset Chamber has ever been in better shape more news online - www.dorsetchamber.co.uk/news
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DORSET BUSINESS FOCUS / NEWS
KINGLAND has now officially launched in Poole town centre The Dolphin Centre’s new shopping district of 10 hand-picked independent retailers has opened to the public for the first time after the nationwide lockdown. The KINGLAND development has brought together Dorset’s most innovative young entrepreneurs to create one exciting, curated retail environment in Poole town centre. Each retailer in KINGLAND has been deliberately chosen to create a diverse selection of independent brands which locals actually want to visit and support on their high street. Driven by Legal & General Investment Management Real Assets (Legal & General), all retailers benefit from no rent or business rates to be paid for the first two years. This unique retail opportunity was created to build a new community in Kingland Crescent which celebrates and provides locals with access to some of the county’s most innovative and creative businesses. The stores in KINGLAND opening from Monday, April 12 include: • HUX Custom Surfboards and Café – A custom surfboard and repair shop with cafe •
Grounded Coffee – A coffee shop with an on-site roaster
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PEN Gallery – A contemporary art gallery with additional store space for a curated mix of local artists and makers
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Restored Retro – A mid-century modern restored furniture shop
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Wild Roots – Houseplants and interiors specialists
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Paintshop Studio – A creative design studio
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Ten Foot Naked – A Zero waste grocery store
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Greenslade Fishmonger – Local family business
ambitious, bold, creative, standout brands – who are doing something a bit different – a platform to launch their ideas and share their stories. It will deliver a market-leading environment jampacked with hand-picked brands, programmed events and content all sourced locally. It’s a great example of our role as an editor of space, shaping environments to ensure we have the right content, at the right time, in the right places.” Hope Dean, Director of new store Wild Roots, said: “Since getting the keys to my shop at KINGLAND it's been such a rollercoaster. Even though we haven't properly opened our doors, there already is such a huge sense of community spirit. I'm so excited to meet everyone in person that has purchased from us already through our click and collect service and to share everything that I've been working on behind the scenes with the public when we open on the 12th of April.” Emma Rowland, Director of Pen Gallery, added: “I am really looking forward to opening in KINGLAND alongside all the other retailers. This is such a unique initiative to be part of – to be opening a business amidst a pandemic – and I feel very lucky to be given this incredible opportunity.”
The redevelopment of Kingland Crescent is the first step in Legal & General’s long-term plans for the area which will see innovation and investment in the neighbouring Dolphin Shopping Centre. Within the next 12 months, further units are set to open at the brand-new high street as part of the scheme’s next phase. Legal & General is to also develop a street market at KINGLAND which will comprise 20 independent vendors. Additionally, plans are already in progress to bring an annual programme of 300 local events to the new retail space. The neighbouring Dolphin Shopping Centre will extend its opening hours to aid the reopening of non-essential retail. The centre will open 7.30am – 7:30pm, Mondays – Fridays, and 8am – 6.30pm, Saturdays and Sundays. Shoppers are encouraged to check each retailer’s website for their individual opening hours including KINGLAND.
www.dolphinshoppingcentre.co.uk
Retailers opening later in the month are: • Viper Gin – A gin bar and shop •
ånd Fragrance – A flagship store for renowned perfumer Simon Constantine (previously of Lush Cosmetics)
Denz Ibrahim, Head of Retail and Futuring at LGIM Real Assets, said: “We are really pleased to finally launch. After the many delays faced as a result of the pandemic, our locals can now enjoy and experience KINGLAND. It’s great to see the hard-work and exciting plans come to fruition. “KINGLAND is a physical manifestation of what can happen when you offer deliberately 6
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DORSET BUSINESS FOCUS / PREMIER PARTNER NEWS
OnBuy welcomes its first high-ranking senior executives to the company
of a fair, transparent marketplace model to
emerging and developed markets across 25 countries. In previous roles, James built a new finance function from scratch to allow for rapid international growth, delivered multi-millionpound cost savings and led financial and commercial due diligence on funding rounds. James Watts commented: “Joining OnBuy at such a critical moment for its success is fantastic. With new investment just around the corner and its global expansion well underway, the next few years will be exciting and challenging for the marketplace and I’m looking forward to being a part of the journey. “Having grown up in the county, working with a Dorset-based business that has huge global opportunity is a definite bonus. Dorset is home to a number of exceptional businesses, and I believe that OnBuy has the ability to put the county on the map worldwide.” Mark and James’ appointments come as OnBuy hires its first C-suite to oversee a growing team of over 85 people, just four years after launching. Cas Paton, founder and CEO of OnBuy, added: “I’m pleased to welcome both Mark and James to the team. With our growth showing no signs of slowing, Mark and James will be fundamental in OnBuy’s worldwide scale-up over the next three years. “Mark has grown businesses in the UK, North America and the Middle East, so I’m confident that this level of expertise will drive OnBuy forward even faster, and James’ experience in managing multi-million-pound assets, driving efficiencies, and building and leading financial teams will be invaluable to OnBuy. “We’ll also be making a third C-suite hire very soon. It’s all systems go at OnBuy!”
customers and sellers across the world
www.onbuy.com
OnBuy.com, the world’s fastest-growing online marketplace, has announced the appointment of Mark Lister as Chief Commercial Officer and James Watts as Chief Financial Officer as part of a series of C-suite hires. Mark Lister brings more than 20 years’ commercial experience to the role, including expertise in the eCommerce and marketplace sector built over the past 12 years. Before being headhunted to grow a marketplace in Kuwait, Mark held the position of Senior Director in eBay Classified Group’s (eCG) commercial business function. During his time at eCG, Mark managed his time between driving exponential growth within the Canadian domestic market and developing the global commercial strategy with a specific focus on mobile as consumers migrated to the small screen. He also managed and negotiated the group’s commercial partnerships, including Google and Facebook. Mark Lister, newly appointed CCO at OnBuy,
said: “Success in the eCommerce sector comes from providing a phenomenal customer experience, so it’s exciting to join a growing team of skilled individuals to help accelerate OnBuy’s already impressive growth and unrivalled Trustpilot score of 4.7/5. “With the experience I’ve gained over the years, both nationally and internationally, I’m looking to maximise the global opportunity for OnBuy. By working with my colleagues across the business, I’m confident that we can deliver on the promise of a fair, transparent marketplace model to customers and sellers across the world.” James Watts joins the marketplace as Chief Financial Officer with 12 years’ experience from roles at Deloitte, WPP Group and most recently, Richmond Group, previously the parent company of Amigo Loans. With experience across a variety of sectors including technology and digital media, James brings expertise of working with fast growing companies in both
I’m confident that we can deliver on the promise
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DORSET BUSINESS FOCUS / NEWS
The A-Z of Angel Investing – an event to encourage more women into Angel The investing President’s Column Dorset Business Angels (DBA) is to host a brand- new event with the aim of encouraging more women into Angel investing. The webinar will take place on 18th May, entitled the ‘A-Z of Angel Investing’, and will be hosted by UK Business Angels CEO Jenny Tooth OBE. Jenny advised, “I am thrilled to be hosting this event and welcoming a wonderful mix of women from across the UK, keen to learn more about the possibilities and opportunities in Angel Investing. Recent research into women in Angel investing has shown that the proportion of women investors is very low compared to their male counterparts, with 85% of investors being male and yet the national picture shows that 45% of the nation’s wealth is owned by women. We are keen to investigate the reasons behind this and change the statistics. “Angel investors come from a diverse range of backgrounds, but nearly all have one goal in common – they want to use their money and experience to help young entrepreneurs scale up their businesses to the point where they will achieve a successful exit over a 5-7 year time frame. “The programme will include: • An overview of Angel funding • What to look for in a pitch • Building an investment strategy • Explanation of the risk awareness journey • The opportunities and challenges as a female investor “We also look forward to welcoming guest speakers from our DBA event Partners and Sponsors, with presentations from Saffery Champness Accountants Partner Hannah Mazrae, Ellis Jones Solicitors Partner Kate Brooks and Senior Investment Director Hannah Dampney and Financial Planning Director Amanda Cook from Investec Wealth & Investment. Each will be sharing their relevant professional and financial areas of expertise to support the Angel investing process.” To find out more about the Dorset Business Angels and the pitch events here: www. dorsetbusinessangels.co.uk DBA was formed in 2013 with the aim to bring investors and entrepreneurs together to accelerate the growth of early- stage businesses. DBA provides quality, private equity investment opportunities to local high net worth (HNW) and sophisticated investors (SI). Four times a year companies are invited to attend an event at which they pitch their business to the savvy Angels in a Dragon’s Den type scenario. Angel investment might come from a single investor or it could be 2 or 3 Angels pooling funds together to support a company. Any investments are in the form of an equity investment and not a debtor’s loan. Investments are made across all sectors.
by Caron Khan The corona virus pandemic has had a dramatic effect on all our lives. We’ve spent the last year in and out of lockdown, and now, as restrictions slowly ease, we tentatively start to live our lives again. But perhaps the most drastic change is how we work and it is clear that even though the virus will one day subside, work life may not simply return to the way it was. So for those of you who are considering mixing it up and working some of your time at home, it’s obvious that using the ironing board as a desk, or sitting cross-legged at the coffee table, just isn’t going to cut it. As a seasoned consultant, I’ve worked from home for over 12 years, so the changes to my life have been far less dramatic. But it wasn’t a quick evolution – it took time to get it right. And although I’m always learning, here are a few tips that I live by: Plan your week Make time to have team catch-ups to motivate your people and stimulate creativity. Avoid too much time at your desk Plan an early morning run or lunchtime walk. Vary your communication Don’t just resort to email to communicate, Zoom is a great alternative, or just pick up the phone and have a chat. Create a good space Preferably away from the home; a view out onto the garden is the dream, but if that’s not possible then find a dedicated space and surround yourself with plants and inspirational artwork. Make the most of your new work life Less time commuting means you get more time for selfcare, whether that’s a morning yoga class or just time to prepare a healthy, home cooked dinner. Make sure you down your tools Just because you work life is flexible, it doesn’t mean you’re always available. You should try and have set working hours and stick to them. There is obviously one major advantage to the new normal – it puts you back in control. The opportunity to create your own work life balance should be an exciting one so once you commit yourself to the reality of this new way of working; you can take positive steps to ensure your environment and routine work for you, not against you.
www.dorsetbusinessangels.co.uk/events more news online - www.dorsetchamber.co.uk/news
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DORSET BUSINESS FOCUS / PREMIER PARTNER NEWS
Students from Bournemouth University had the opportunity to put their questions to midfielder, David Brooks The virtual question-and-answer session took place ahead of the BU Big Match, a designated game each season which celebrates the partnership between Bournemouth University and AFC Bournemouth. This year’s game took place against Brentford on Saturday 24 April. Brooks spoke to students about his career in football, from starting out at Sunday games as a child in his hometown of Warrington to being picked up by the Manchester City academy and playing for Wales. Students asked a range of questions, covering everything from nutrition before a match to the mindset needed to deal with the pressures and expectation that come alongside a top-flight football career. When asked about the mindset needed going into games and how he dealt with making mistakes, he said: “You have to take risks and 75% of the time, they don’t pay off so you can’t get too bogged down in it because the next one more news online - www.dorsetchamber.co.uk/news
might be the match winner. “I kind of like the pressure – it’s nice to think that people think you’re a good player and expect a lot from you. It’s a welcome pressure for any player that wants to be the best.” He added that, despite the distance from his hometown and family and friends, he enjoys living in Bournemouth. “It’s an eight-hour journey to get home [to Warrington] and back, but all the lads were really nice and I just felt at home and at ease before moving down here. “It’s a very nice place and it’s great being able to chill on the beach when it’s nice weather.” Dr Keith Parry, deputy head of the department
of sport and event management, also commented: “This event provided students with a unique opportunity to talk with an elite level athlete. "David’s openness and honesty was really refreshing and provided students on courses such as nutrition, sport coaching and business with insights into the life of an international footballer. “His advice to students on finding something that they are passionate about and then working hard to pursue it was particularly useful.” www.afcb.co.uk 13
DORSET BUSINESS FOCUS / BUSINESS PARTNER NEWS
Bournemouth Airport announces new summer routes to Belfast and Edinburgh •
Flights to Belfast are set to take off this summer from 26 May and to Edinburgh on 27 May 2021
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Seats now available to book for this summer with fares from £22.99* via easyJet Flexible booking policies mean customers can book now with confidence
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Bournemouth Airport has today announced two new domestic routes to Belfast and Edinburgh. On sale now, the new routes will provide customers in the Dorset region more domestic connections and more choice to book a UK summer break.
Flights will operate up to twice a week on Wednesdays and Saturdays to Belfast from 26 May 2021 and on Thursdays and Sundays to Edinburgh, with flights scheduled to take off from 27 May 2021 and continue throughout the summer. Flights are now on sale at www.easyJet. com with fares available from just £22.99*. Steve Gill, Managing Director of Bournemouth Airport, said: “The addition of Edinburgh and Belfast with easyJet rounds off an exciting week for Bournemouth Airport and the Dorset region, following the launch of our 2021-22 summer/ winter schedule which now includes 32 destinations in 14 countries. We’re delighted to
The addition of Edinburgh and Belfast with easyJet rounds off an exciting week for Bournemouth Airport and the Dorset region 14
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extend our flying programme with easyJet, with domestic routes in high demand for staycations and business links, all with the ease and convenience of flying from your local airport.” Ali Gayward, easyJet’s UK Country Manager added: “We’re delighted to offer two new domestic services from Bournemouth to Belfast and Edinburgh for the first time and are pleased to provide our customers in the region more choice for those looking for a long-awaited summer break. We remain committed to offering great value fares and more choice when for customer flying with us. “Our Protection Promise means that customers can book with confidence knowing that if they are unable to travel or their plans change so can their flights or holiday, and while the summer may be a little while off, we will be working around the clock to ensure we will be ready to ramp up our flights to reconnect friends and family or take them on longawaited holiday to remember.” www.bournemouthairport.com
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DORSET BUSINESS FOCUS / BUSINESS PARTNER NEWS
Local food parcel volunteer named Morebus’ Covid Hero for Dorset A West Howe woman who has spent the past year helping the community’s most vulnerable, is being honoured by Morebus as a Covid Hero. The local bus operator launched its campaign, designed to recognise the mammoth efforts of key workers and community heroes during the coronavirus pandemic, at the beginning of 2021. And Jules Lunniss (60) has been singled out for the volunteering she has carried out within the local community. “We were inundated with nominations from people across Dorset, telling us about the wonderful acts of kindness carried out by so many in the most difficult of times,” said Morebus managing director, Andrew Wickham. “Jules stood out because of her selfless attitude - delivering food parcels to vulnerable
people affected by Covid 19. She has also made shopping trips for those who are shielding - as well as volunteering at a local food bank. “Although enduring her own health issues, she has done everything possible to support those in need - even working part time for The SAMEE Charity, helping people with disabilities. “Jules represents the very best of us, and I am delighted that we are able to recognise her as a Dorset Covid Hero. We were truly humbled by the number of people working so hard to keep our community going throughout the pandemic. They are all Covid Heroes - but Jules’ efforts stood out above the rest.”
Although enduring her own health issues, she has done everything possible to support those in need
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In recognition of everything Jules has done to help those living in her local community, her name will appear on a bus for the next 12 months. Jules Lunniss, added: "When I found out that I had won this award I was very humbled and embarrassed as there are so many people that have done what I do and more. Human kindness, empathy and a sense of community inspires me to help others. I truly believe in a sense of community and when I got Covid in January of this year I was truly grateful to everyone that helped and supported me. I hope to keep this sense and commitment to my community, even when Covid is over as I have come to understand the needs of individuals and families. And it is only as a community based on human kindness that we can all be safe and healthy.” www.morebus.co.uk
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DORSET BUSINESS FOCUS / NEWS
Annual
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Member To Member Chamber Offers
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20% Discount on a DSE Assessment Bridge Health and Wellbeing are offering an exclusive 20% discount on a DSE Assessment to Dorset Chamber members. These DSE Assessments can be completed on site or remotely, covering an employee’s workstation, chair, equipment and environment. You then receive advice and recommendations on any improvements required.
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Covid-19 Cleaning & Virus Prevention Plans Office & Commercial Cleaning Education Setting Cleaning Steam & Deep Cleaning Packages External Cleaning Services Student Accommodation Cleaning Conservation Cleaning Bespoke Cleaning
Tel: 01202 018100 / 07598 996 307 www.cleandeep.co.uk
www.bridgehw.com
See all member to member offers online at www.dorsetchamber.co.uk/offers #GetBusinessDone
Lewis-Manning Hospice Care launches new Mobile Lymphoedema Clinic Lewis-Manning Hospice Care has launched a brand-new Mobile Clinic to support cancer patients with Lymphoedema. The new mobile clinic is part of the hospice’s plan to bring its services closer to people’s homes. Initially the clinic will be open every Thursday from 9am to 5.30pm at Kings Park in Boscombe with plenty of free parking for patients, meaning people do not have to deal with the stress and costs of travelling miles to the hospice. CEO Clare Gallie said, “We are delighted to launch and trial this new initiative, which is allowing us to provide our extraordinary hospice care, closer to home. It is critically important we can provide support when people need it – especially right now whilst people are struggling with the added complications that have been imposed by the pandemic. “This new mobile space is light, warm and has a friendly atmosphere, with the same clinical standards you’d find in our hospice. Our dedicated team of specialist nurses means you will see the same reassuring faces each time, with the benefit of us bringing our services closer to you. We are thrilled to be working with Welsh cancer charity Tenovus Cancer Care, hiring their mobile unit for this service. We are also extremely grateful for the support of Bournemouth Christchurch and Poole Council on this initiative and allowing the unit to be parked for free in the Kings Park car park.” 20
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Anyone wishing to be referred from Bournemouth, Christchurch and the surrounding areas simply needs to be registered with a GP surgery within East Dorset and have been diagnosed with Lymphoedema which has been caused by cancer and/or its treatment. You /company/dorset-chamber/
can be referred to the Lymphoedema Clinic by any health care professional directly linked to your care. www.lewis-manning.org.uk/ lymphoedema-clinic
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DORSET BUSINESS FOCUS / BUSINESS PARTNER NEWS
Women in cybersecurity:
Gender gap narrows but not enough The number of women joining the ranks of cybersecurity practitioners is steadily increasing, but a lot still needs to be done to close the gap The race to even-up the gender disparity in many industries is steadily gathering steam – and for all the right reasons. A diverse workforce offers a more level playing field for new hires, and studies have shown that millennials, who will make up 75% of the workforce by 2025, consider also diversity and inclusion when choosing employers. Diversity also improves the workplace culture and has a direct impact on the profitability and productivity of a company. Meanwhile, the cybersecurity industry is still at pains to fill millions of vacancies. There has been some good news recently; for example, the latest (ISC)2 Cybersecurity Workforce Study found that the acute talent shortfall eased last year – for the first time in years. Indeed, there have also been positive shifts in other “departments”; for example, back in 2013 women held only 11% of jobs in the cybersecurity industry. Last year’s issue of the Women in Cybersecurity report, also drafted by the security certifications organization (ISC)2, showed that women already made up nearly a quarter of the security workforce. On the other hand, the study also singled out another persisting issue – the gender wage gap. “When asked about their previous year’s salaries, 17% of women said they earned U.S. $50,000 to $99,999, a full 12 percentage points less than men (29%),” reads the report. A lot still clearly needs to be done to close the gap(s). A problem with perception Although cybersecurity is widely perceived as being a progressive and forward-thinking industry, the fact of the matter is that to a large extent it remains a male-dominated profession. According to the latest report by (ISC)2, just over half of surveyed professional perceived that the percentage of women in the field has risen over the past five years. However, among women, 7% view that the number of women in the field has actually declined in that time period, compared to just 4% of men. Generally speaking, a lot probably boils down to perennial misperceptions that are part of the overall image problem within the technical industry and the general misperception of cybersecurity being the purview of male nerds wearing glasses and working around the clock in cubes or windowless rooms, a deeply entrenched stereotype perpetuated by popular television shows.
awarding a US$5,000 scholarship to women pursuing a college-level degree and aspiring towards a career in cybersecurity for five years running. Last year, ESET handed out US$20,000 in total to four outstanding students pursuing information security studies. One of last year’s winners, Maria Bolaños, is a student at the University of Houston, where she is preparing to become an information security specialist. During the summer she worked as a volunteer teaching kids from underserved communities how to code. “This scholarship with ESET pushes me closer to the future I imagine for myself. No one expected me, as a Latina who comes from a low-income background, to thrive in any field, especially in a field like cybersecurity, and I will do everything in my power to prove to myself that I belong here,” said Bolaños. Other organisations aiming to achieve gender equality and improving recruitment rates include the US-based National Center for Women in Information Technology and Girls Who Code. Meanwhile, Women in Cybersecurity is a global initiative aimed at furthering women in the field by fostering and driving their passion for cybersecurity. Routes in While the perception may be that those wishing to pursue a career in cybersecurity need to have a technological background, this is not necessarily the case – cybersecurity researcher Lysa Myers, for example, started her career as a florist, moving on to a receptionist’s role at a
security company, before gaining experience in her company’s virus lab. Of course, that’s not to say that college education isn’t relevant, however, there is a conversation to be had about whether it is strictly necessary to have a degree in order to break into a career in cybersecurity. For those looking to switch careers and join the swelling ranks of cybersecurity professionals, it’s often good to weigh the pros and cons of whether their situation is better suited for pursuing a degree or going down the self-taught route Hope for the future While the number of women occupying positions in cybersecurity is rising, the road to eliminating the gender gap is still long and riddled with obstacles. A good start would be to remove the negative perception that cybersecurity isn’t a viable career path for women and instead highlight the many reasons why they should consider a career in the field. Beyond the attractive salaries and job satisfaction, it’s also important to emphasise that cybersecurity is diverse and career paths aren’t linear, which means they’ll have the opportunity to grow and wear many hats during their cybersecurity careers. These are but a few steps that could motivate more women to join the industry in the near future.
www.eset.com/uk
Closing the gap A number of organisations have launched initiatives aimed at redressing the balance. One of these initiatives is ESET’s own Women in Cybersecurity Scholarship, which has been 22
May 2021 | Dorset Business Focus
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£5 Million Back to Innovative Businesses A Dorset consultancy has helped innovative businesses benefit from HMRC’s Research & Development (R&D) tax credit scheme. Some headlines for eligibility are:
Bournemouth-based tax incentives consultancy, Business Cash Enabler, has helped innovative businesses to claim in excess of £5m in tax credits or cashback for costs incurred in innovation activities. This is an incredibly generous government funding scheme but is much misunderstood and there is evidence that many Dorset-based businesses are not claiming their entitlement. Many are eligible yet are not claiming at all, others have severely under-claimed. This may be a particularly important message to innovative businesses in any sector if they have struggled during the past 12 months of the pandemic. Claims can be made reaching back two accounting periods enabling a business to receive a welcome cash injection, often tens of thousands of pounds and sometimes into six figures. It’s different to a loan too, it doesn’t have to be paid back!
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Do you design and make new products?
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Do you seek to improve processes, services, materials or devices?
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Do you make prototypes or perform testing?
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Do you develop software or IT solutions?
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Do you employ any staff with a technical or scientific background?
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Have you paid subcontractors to carry out bespoke innovation?
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Have you invested in failed / cancelled projects or developed products that were never launched?
Unfortunately wrong assumptions are often made, such as ‘we can’t claim because we don’t make any profit and we don’t pay corporation tax’. This is a costly myth, because loss-making companies can receive a cash credit each year that they incur costs for qualifying activities.
more news online - www.dorsetchamber.co.uk/news
Another common barrier to receiving full entitlement is ‘we are already claiming’, likely as a DIY submission to HMRC, yet a shortfall can be claimed for the previous 2 years. Another wrong assumption may be that ‘we don’t do any R&D’. However, definitions of qualifying activity extend beyond obvious R&D and can even include internal IT or software projects where costs were incurred and may have included sizeable subcontractor costs. Conversely, some companies have claimed and received benefit from a DIY claim for work that isn’t actually eligible. What they do may be clever and skillful, but may not comply with legislation. In the event that HMRC review a claim in detail they may require the money to be paid back. The core reason behind under-claiming is perhaps that
it is not appreciated that claim entitlement is fundamentally about overcoming technical (and scientific) uncertainty, therefore a technologist-led approach will accurately identify what is in scope, more so than an accountancy-led approach. Business Cash Enabler works with a group of scientists, engineers and IT specialists who compile a compliant technical report. The accountancy aspect is the simple part of a claim, which can only follow when technical merits have been correctly assessed. Experience shows time and again that a claim report by a specialist claims provider will increase claim values significantly. For more information visit www.businesscashenabler.co.uk
To arrange a free eligibility check email Rob.Sowden@businesscashenabler.co.uk or call 07732 627085.
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New Faces, New Places Celebrating new roles being filled within the Members of the Dorset Chamber
#GetBusinessDone
Bridge Health & Wellbeing welcomes chiropractor to expand services Family-run clinic Bridge Health & Wellbeing in Christchurch is delighted to welcome chiropractor Aaron Coode to their team. A lecturer at AECC, Aaron brings with him two decades of clinical experience and a special interest in spinal rehabilitation, sport and gait-related injuries. www.bridgehw.com
Appointment of UK Managing Director
Frettens Solicitors are excited to announce the addition of a new trainee solicitor to the firm, Olivia Parkinson. Olivia has joined the Corporate & Commercial Team for her first training seat; and will continue to train with various teams across the firm.
Leading insolvency specialist joins Ellis Jones Solicitors
Chartered Builders, Greendale Construction Limited, has appointed Jordan Laker, 29, as its new Bid Manager, based at the award-winning firm’s Poole head office. Jordan will provide tender and bid management services for all new Greendale projects, working closely with the Board of Directors to deliver various marketing, business development and sales initiatives.
Regional law firm Ellis Jones Solicitors has welcomed highly experienced Damon Watt as a Senior Associate in its growing insolvency and business recovery team. Damon – a corporate recovery and insolvency specialist – has been ranked for his excellence in both the Legal 500 and Chambers and Partners guides. With 20 years of experience in the sector, he has worked on high profile insolvencies including Comet and Sealine International.
www.greendaleconstruction.com
www.ellisjones.co.uk
Greendale welcomes Jordan Laker as its new Bid Manager
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May 2021 | Dorset Business Focus
Frettens are delighted to also welcome Commercial Property Solicitor, Patsy Whitford to the firm. Patsy is an experienced solicitor, having dealt with all aspects of commercial property.
Flowbird Group has announced David Thompson as Managing Director of Poole-based Flowbird Transport Intelligence (UK), a global leader in transport ticketing and payments technologies. David takes over from Owen Griffith, who is taking on a new role focused on business strategy and growth.
www.frettens.co.uk
www.flowbird.group/transport
Dutton Gregory welcomes new Residential Property Partner
New team qualification boosts Inspire's client service
Frettens welcomes new trainee and Commercial Property Solicitor
Local law firm Dutton Gregory celebrates the appointment of new Residential Property Partner, Amanda Watts, based in their new and modern Bournemouth office. Amanda brings a wealth of experience and expertise with her. Having previously been Partner at firms based in Bishop’s Stortford and Bath, Amanda has over 16 years’ experience of working hard for her clients in a variety of property matters – from purchases, sales, re-mortgaging and more.
Poole-based business and tax advisory firm, Inspire, has once again strengthen its focus on delivering Client Delight, as another member of the senior team is awarded their Practising Certificate. Client Services Manager, Nick Bryant, recently gained the industry’s Practising Certification status, which enables him to take responsibility for many aspects of client delivery and authorising work completed by the firm, on behalf of clients.
www.duttongregory.co.uk
www.inspireaccountants.co.uk
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Dorset Chamber welcomes Kickstarter Luke Emmerson joins in the role of Administrator following his successful application through the UK government’s new Kickstarter scheme. Having previously worked in a fast-paced office environment for several years, Luke hopes to prove himself in the role as a valuable addition to the team. www.dorsetchamber.co.uk
Julie Cullen joins Dorset Chamber as membership executive Julie loves to engage with people, and is very passionate about Dorset brings her excellent knowledge of County with her, having spent 24 years in the Publishing world, working for County-wide magazines. www.dorsetchamber.co.uk
Onybuy.com welcomes new Chief Financial Officer James Watts joins the marketplace with 12 years’ experience from previous. With experience across a variety of sectors including technology and digital media, James brings expertise of working with fast growing companies in both emerging and developed markets across 25 countries. www.onbuy.com
Wendy Butler Business Support Administrator Peter Harding Wealth Management Wendy has worked in the financial industry for 20 years. Her background is mainly in the pension and investment industry and she has worked in a variety of roles ranging from new business processing through to complaint handing. www.peterhardingwm.co.uk
Five key promotions at law firm Steele Raymond LLP
Based in the firm’s Bournemouth office, Hannah said,”I am delighted to join the Bournemouth Partner team. I work with a range of clients, including individuals and owner managed businesses around the local area and further afield. I will continue to support those, whilst focusing on growing my portfolio in my area of specialisms, which include FCA regulated entities, Estates and agribusinesses.”
Family solicitor and mediator Lindsay Halliwell has been promoted to partner, becoming the firm’s 16th member of the LLP. Residential property associate Joanna Staples is promoted to senior associate position, as part of Steele Raymond’s prestigious residential property team. Dispute resolution solicitor Alice Toop is promoted to associate. Alice joined the firm in 2016 and is a graduate of the firm’s award-winning trainee solicitor programme. Family lawyer Michelle Bettell has also been appointed to associate. Michelle has considerable experience dealing with all family matters and is a specialist in court proceedings and disputes. Commercial property solicitor Rosanna Parker also becomes an associate. Rosanna deals with a wide variety of commercial property work with a particular focus on industrial and office estate acquisitions, development and subsequent sales and lettings.
www.saffery.com
www.steeleraymond.co.uk
Hannah Mazrae promoted to Partner at Saffery Champness Accountants
Trethowans appoints new managing partner and new head of banking and finance Mike Watson, has led the firm’s corporate team for more than 10 years and is part of the existing management board. “I have lots of positive ideas and initiatives for the firm, including enhancing our client service delivery by using market leading technology and continuing to attract the best legal talent, all whilst staying true to our roots and our culture”. Steve Cole’s recruitment represents a major statement by Trethowans, reflecting its continued commitment to the provision of dedicated banking and finance services to support its varied client base. Steve will lead the banking and finance practice, with responsibility for service delivery to existing clients, development of new business and management of a fastgrowing team. www.trethowans.com more news online - www.dorsetchamber.co.uk/news
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DORSET BUSINESS FOCUS / NEWS
FOCUS ON
recruitment
with Mploy Office People
Kat Mieszkowska - Director
High Sheriff
thanks Ferndown volunteers The High Sheriff of Dorset presented the directors of Ferndown Community Support with a certificate to recognise the support that the group has given to the local area. Thanks were given to all the fantastic volunteers and donors that help the residents of Ferndown. The group helped coordinate food deliveries and prescriptions for those residents that have had to self-isolate or shield throughout the pandemic. They have accumulated 250 volunteers within the community that served nearly 300 residents. Over and above that various activities have been organised throughout the pandemic such as a Christmas light competition as well as fish and chips deliveries. Looking ahead the group hope to organise a food bank and have just launched an
Easter Egg trail. What a great example of people pulling together and displaying true team spirt. Tony Brown one of the directors said: The whole team are honoured and proud to have been recognised like this, which highlight the fantastic community spirit we have in Ferndown”.
The True Meaning of Partnership
Cooperation and mutual support have never been more needed than recently. We have all been through the challenges of the global pandemic and shared common struggles, and we are all facing future changes to the candidate market as a result of it, and in addition the immigration changes due to Brexit. I have always been a great believer in partnerships in business. But what does it truly mean? We all have goals to achieve and obstacles to overcome in our business operations. The true partner should be the one who wants to understand them, listen and cooperate, come up with solutions, search for innovative ways of approaching the issues and sharing them with their clients. It’s not different in recruitment. The true business partner should not only have knowledge and competence but also be able to tailor it to clients’ goals, search for ways of overcoming challenges together with their clients and deliver the most beneficial results for both sides. Become the Trusted Advisor, the extension to the clients’ operations, working together, trusting and supporting each other. I have worked in recruitment for over 17 years, and I have always had that goal of a long term vision and growth, together with our clients in mind. Partnership is the way to success and the long-term view is the key. Are your current suppliers your trusted partners? Do they truly understand and benefit your busines? www.mploystaff.com
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May 2021 | Dorset Business Focus
Tony Brown is Dorset Chamber Vice President and Chair of the Chamber Ambassadors. He is also on the Dorset Chamber board and owns Y-Not Finance. www.www.y-notfinance.co.uk
Town & Country Communications merge with local IT company Bournemouth-based telecommunications company, Town & Country, have announced their recent merger with Complete Computer Solutions, in a deal that was three years in the making. Family-run firm, Town & Country has specialised in business telecoms for almost 30 years and Managing Director Lee Butler says that bringing IT solutions into their business was a natural step. He adds that the deal took a long time to finalise because he wanted to ensure a good fit for the business and that it was a seamless transition for all clients: “We wanted to ensure that when introducing IT services to our clients, we maintain our values and client service ethos”. Having worked closely with the Complete Computer Solutions’ team for several years, he says that he has “every confidence that they will be an asset to the Town & Country brand and will demonstrate the very highest levels of client /company/dorset-chamber/
service – something that both businesses have always considered their top priority”. Complete Computer Solutions has been operating across Bournemouth and Poole for over seventeen years, and Director Chris Smith and his staff will continue to work as part of the IT division of Town & Country. Town & Country’s IT service will cover Office 365 and IT support, data backup and managed IT infrastructure. Lee Butler believes that the firm is now perfectly placed to offer support to businesses preparing to return to work after lockdown, whether that means carrying out a review of their existing telecoms and IT or helping them take steps towards facilitating long-term remote working. “We are delighted to now offer the full complement of communications solutions to businesses across Dorset.” www.town-and-country-comms.co.uk
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DORSET BUSINESS FOCUS / NEWS
Affiliated Town Chambers Dorchester Chamber for Business
www.dorchesterchamber.co.uk We play an active role helping to promote local business and enterprise, representing a wide range of businesses both large and small. Our priority is to help our members work together to boost trade. In addition, we are also working with community partners on our Retain & Retrain campaign to promote apprenticeships and similar initiatives to further enhance employability in Dorchester.
Bridport Chamber of Trade and Commerce - Bridport Business
www.bridportbusiness.org.uk A Voice and a Champion for businesses in Bridport. Our mission is to ensure that Bridport provides the ideal environment for businesses to thrive and supply the goods and services the town and surrounding area need to remain economically vibrant. Our vision is that the Chamber will represent and work with the business community and others to promote the town and increase prosperity for our members. Membership provides access to networking events, email updates, free online promotion and the chance to raise the profile of your business.
Shaftesbury Chamber of Commerce
www.shaftesburychamber.co.uk The Shaftesbury Chamber has around 100 members from its two business parks and independent High Street businesses. They hold monthly networking meetings and are very active in the development of the town’s economy. Unlike many other towns, Christmas lights and activities are entirely run and paid for by Chamber members.
Sherborne Chamber of Trade and Commerce
www.sherbornechamber.co.uk The Sherborne Chamber of Commerce exists to promote its members’ businesses and the wider business community. It has a membership in excess of 150. The Chamber is involved in just about every event that takes place in the town, supporting the Sherborne community, attracting media interest and creating a memorable experience for visitors to the town.
SturBiz - Sturminster Newton Chamber of Commerce
www.facebook.com/SturBiz The Sturminster Newton Chamber of Commerce was set up in 2018 and named SturBiz for simplicity. Its Mission is to promote and enhance Sturminster Newton and surrounding area’s economy and its businesses and support a thriving and effective business community.
Swanage & District Chamber of Trade
www.swanagechamberoftrade.co.uk Swanage Information Centre won another award in the South West England Tourism Excellence Awards and now holds a Gold and Bronze Award for Visitor Information Service of the Year. Swanage Town Council has funded and refurbished the Information Centre and four of the twelve toilet blocks in the town. It is great to see in this current climate investment in facilities that give a better visitor experience for people visiting Swanage.
Weymouth & Portland Chamber of Commerce
www.wpchamber.co.uk The Chamber has been supporting firms in Weymouth and Portland for 100 years. We’ve helped many people to find their feet in the local business community, by providing an environment where they can connect with likeminded people. In recent years we’ve represented the concerns of businesses to the local councils, contributing to a significant cut in the cost of car parking charges. #GetBusinessDone
Experienced company director launches business performance consultancy across Wiltshire, Hampshire and Dorset SALISBURY, WILTSHIRE: Experienced company director and charity nonexecutive director Andrew Longland has launched his own business performance consultancy, Futurum Consulting. Andrew has previously worked for a Hampshire-based group of companies working across multiple industries in both the UK and internationally. Andrew oversaw procurement, logistics, business processes & systems, financial management and commercial activities. He is also a non-executive director, trustee and Treasurer of the Campaign to Protect Rural England (CPRE) Wiltshire, a non-executive director and trustee of Wessex Community Action and Treasurer Designate of the Arboricultural Association. Andrew launched Futurum in September 2020 when he saw a need to help businesses and charities become more efficient. 28
May 2021 | Dorset Business Focus
Futurum Consulting’s services include Digital Transformation, Business Process Reviews, System Integrations and Process Automation. Based just outside Salisbury, Wiltshire, Futurum Consulting is already working with a major charity in Hampshire and has achieved Cyber Essentials Certification, demonstrating its dedication to information security and best practice. Andrew said, “I’m looking forward to helping organisations to operate more efficiently and get the best value out of their resources. I specialise in finding efficiencies and adding value to organisations – and I always use language my clients can understand. I won’t throw a load of acronyms at anyone.” Andrew is a member of the Dorset Chamber of Commerce. www.futurum-consulting.co.uk /company/dorset-chamber/
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DORSET BUSINESS FOCUS / BUSINESS PARTNER NEWS
Saffery Champness Accountants review big tax benefits to switch to lower emission vehicles The move to drive down the UK’s carbon footprint is increasingly evident in the taxation of low and zero-emission vehicles – not only in terms of the taxable benefit in kind falling on employees for such vehicles provided by employers, but also with regard to vehicle excise duty and capital allowances. Ian Harlock-Smith, Tax Director, Saffery Champness, and member of the firms Professional Practices Group, highlights the tax benefits of switching to lower emission vehicles, as the incentive to switch strengthens. He says: “The benefit in kind rate for low and zero emission vehicles is now structured to make buying electric vehicles much more attractive. The taxable benefit for electric only cars is just 1% in 2021/22, and 2% in 2022/23. The road tax rates for pure electric vehicles have been reduced to nil until at least 2025. “For hybrid vehicles with CO2 emissions from 1-50 g/km, the taxable benefit rate increases gradually up to an annual charge of 14% of the list price, as the electric range decreases. These vehicles can also benefit from reduced rates of road tax.” Businesses can claim 100% of the cost of a zero-emission electric vehicle, as a first-year allowance against the taxable profits of the business in the year of purchase. There are no restrictions on the value of the vehicle, or annual expenditure limit, but the vehicle must be purchased new and unused. Companies can also now benefit from the new ‘super-deduction’ which offers a 130% first year allowance on qualifying electric charging points for cars. To qualify for the relief, the company must use the charging point in its own business. The super-deduction is only available for companies and for qualifying expenditure up to 31 March 2023. Ian adds, “There is also the government plug-in car grant which is designed to promote
the uptake of electric vehicles in the UK. The government will now provide a grant of up to £2,500 towards the cost of an electric plug-in vehicle, where it costs less than £35,000. It is applied at the time of purchase and is usually given as a discount from the price of the vehicle. The vehicle must have an electric range of at least 70 miles and, if a plug-in hybrid, must also have combined CO2 emissions of 50g/km or less. “It should be noted, however, that VAT is not recoverable on the purchase unless it can be demonstrated that the vehicle is only available for and used solely for business purposes, which in practice is usually very difficult to achieve.” A 100% first year allowance is also available for businesses installing charging points for electric vehicles up to 31 March 2023 and, where employees have had free use of an employer’s charging point at or near the workplace to charge their own electric vehicle, there is no taxable benefit for the employee. Where the employer reimburses employee costs for charging their own electric vehicle away from the workplace however, a taxable benefit will arise. There is no taxable benefit where an employer pays for the cost of charging an employer provided electric vehicle. There are other points to note with regard to vehicle charging, reimbursement, and VAT recovery, and a discussion with your tax advisor would be beneficial if considering investing in low-emission or electric vehicles, to ensure the correct tax treatment. www.saffery.com
FOCUS ON
legal
with Frettens Solicitors
Grooming a Business for Sale Karen Edwards is an associate in Frettens’ Corporate & Commercial Team and is experienced in dealing with corporate transactions involving business and general company and commercial matters. In this column, Karen sets out some key ways to groom your business for sale to make an attractive prospect for potential buyers, which it turn, should help you realise the best value upon sale. • Show a stable financial pattern by maximising the trading success as much as possible • Make sure accounts are in order and up to date • Tie key staff and customers to long-term contracts • Check that relevant legislation has been complied with and that all necessary licences, consents and insurances are in place • Iron out any major legal issues • If you are selling company shares, make sure that the statutory books and Companies House filing history are up to date and correct • If operating from rented premises, ensure that there is a formal lease in place to give the buyer security of tenure • Protect any intellectual property rights; the business trademark could hold significant value so make sure that it’s registered with the IPO • Ensure management information systems are working smoothly; it is likely that a prospective buyer will want initial information prior to any formal due diligence process Karen Edwards says “selling a business is often the culmination of many years of hard work nurturing and growing that business. Plan well and prepare the business for sale. Pick the right time to exit by considering the market and ensuring you will have the time to devote to the process. Choose a solicitor who specialises in business sales so that you get the right advice.” Phone: 01202 499255 Email: kedwards@frettens.co.uk
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DORSET BUSINESS FOCUS / NEW MEMBERS
Dorset Chamber welcomes our New Members #GetBusinessDone
Keith Spicer Ltd
Apple Clean (Dorset) 227 Pagham Road, Bognor Regis, West Sussex, PO21 3QD 0800 587 4571 www.appleclean.co.uk/ bournemouth Apple Clean are a team of highly-experienced cleaning professionals, specialising in carpet cleaning in Bournemouth and across Dorset.
Clean Deep Services Ltd. 29 Lower Golf Links Road, Broadstone, Dorset, BH18 8BQ 01202 018100 / 07598 996 307 www.cleandeep.co.uk A family run business, the result of combined experience within the commercial cleaning industry using Eco friendly, state of the art, steam technology.
SPC IT Limited Smart Quality Services THIS Workspace, 18 Albert Road, Bournemouth, Dorset, BH1 1BZ 07514 701994 www.smartquality.co.uk Smart Quality Services, with offices in Bristol and Bournemouth, helps SMEs to simply and costeffectively implement and maintain ISO standards including ISO 9001, 14001, 45001 and 27001. It also provides supporting compliance management software.
Unit 6 The Concept Centre, Innovation Close, Poole, Dorset, BH12 4QD 01202 935593 www.spcit.co.uk SPC IT is an IT Managed Service Provider specialising in local business IT services since 2012. Our solutions cover everything that a business needs from an IT department, these include Proactive IT Support, Data Backup and Cyber Security Awareness Training.
5 Cobham Road, Ferndown Industrial Estate, Wimborne, Dorset, BH21 7PN 01202 863800 www.keith-spicer.co.uk Spicers has been crafting speciality tea for over 80 years. Our story begins back in 1934 with 24-yearold Keith Spicer blending tea from the parlour of his family. Bright, warming and invigorating, Dorset Tea™ brings life, colour and vitality to everyday moments, giving you the natural taste of Dorset no matter where you are or what you’re doing.
May 2021 | Dorset Business Focus
Friday Cross Mews, Christchurch Road, Ringwood, Hampshire, BH24 1DG 0800 849 1279 / 07736 561429 www.quilterfinancialadvisers. co.uk Trusted Financial Advice that is tailored to your objectives including any ESG (environmental, social and governance) considerations.
SUEZ recycling and recovery UK
Walcom Integration Ltd
SUEZ House, Grenfell Road, Maidenhead, Berkshire, SL6 1ES 0800 093 1103 www.suez.co.uk Part of the world-leading SUEZ group, SUEZ recycling and recovery has a proud history of delivering award-winning environmentally responsible recycling and waste management solutions to 30,000 customers across the public and private sector. Operating in over 300 locations throughout the UK, the company continues to pioneer innovative technologies for the UK’s circular economy, helping to shape a sustainable environment, now.
Oxford Point, 19 Oxford Road, Bournemouth, Dorset, BH8 8GS 08000 487384 www.walcomintegration.com Walcom Integration is an innovative Audio Visual Systems Integrator who specialise in supplying Smart Workplace & Audio Visual Technologies that help your business to communicate and collaborate effectively. Our Digital Signage, cloud based, subscription service delivers information worldwide. Our SMART Homes solutions ensure that life at home is more secure and enjoyable with all the controls at your fingertips wherever you are.
JOIN THE DORSET CHAMBER 30
Quilter Financial Advisers
#GetBusinessDone To become a member visit: www.dorsetchamber.co.uk/join
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DORSET BUSINESS FOCUS / NEWS
FOCUS ON
HR
with View HR
Menopause Awareness in the Workplace Did you know that “menopausal women are the fastest growing workforce demographic”? That with the rising state pension age, one in three people in the workforce will soon be over 50 according to the Office for National Statistics. As such, it is important that employers feel equipped to provide appropriate support to employees. There is nothing to be embarrassed about, and from an open conversation, you may be able to identify ways to support an employee going through the menopause. By keeping an open mind and conducting workplace assessments, it may be possible to identify adjustments (if appropriate) that would really help someone manage their symptoms and their impact on their working life. Employers must remember that they have a legal duty to control the risks to people’s health and safety at work. What is more, employers should remember that employees going through the menopause are most likely to be protected under the Equality Act 2010 too and to statutory (and contractual) leave entitlements related to the menopause. Take care with confidentiality too – it is up to the employee to decide what they want to tell their colleagues. Announcing that you are adjusting the air conditioning because somebody is having a hot flush would not be appropriate! Menopausal women are facing some real challenges in the workplace, and many employers are not sure what to do to best support them. Help to break the stigma. Even just talking about the menopause can make a world of difference to a woman’s ability to achieve her full potential. If you would like to discuss supporting employees from an HR perspective, the ViewHR team are here to help, so please get in touch. ViewHR are hosting a ‘Managing Menopause in the Workplace’ workshop on 14th May at 10am. Email or call to book your place.
Employing EU workers post-brexit Changes to recruitment Post-Brexit As the question of what changes to employment law can be expected after Brexit seems to be increasingly insignificant, one major area of employment practice is impacted by the UK leaving the EU: recruitment. The recruitment of EU nationals in post-Brexit Britain is particularly affected, of course, by the end of the free movement of people between the EU and the UK. The immigration rules and automatic right to work will no longer apply and staff from EU member states will be subject to the same rules as recruits from the rest of the world. The following comments are written from an employment law perspective. Detailed guidance on a particular issue in relation to immigration rules should be directed to a specialist advisor. Can I employ EU workers after Brexit? Yes, absolutely, but EU nationals will no longer have the automatic right to check by virtue of the freedom of movement. If staff are being recruited from the EU and are arriving in the UK after the end of the transition period (1 January 2021) they are subject to the same immigration rules as everyone else. Employers are under a legal duty with civil and criminal penalties for employing someone without the right to work in the UK. What is the EU settlement scheme? This is the process by which EU nationals resident in the UK prior to 31 December 2020 can apply for either ‘pre-settled’ and/ or ultimately ‘settled’ status in the UK. It is an immigration scheme, not an employment one, although obtaining either status does give an individual the right to work in the UK. ‘Pre-settled status’ is an interim position as full settled status requires 5 years’ continuous residence. The pre-settled status allows individuals to remain living and working in the UK for up to 5 years, thereby allowing them to reach the threshold to apply for full settled status at a later date. When is the EU settlement scheme deadline?
The scheme has been open since March 2019 and closes on 30 June 2021 which means EU nationals currently resident in the UK who intend to live and work here after the 30 June 2021 should be applying. Right to work guidance for employers Employers have a legal duty to ensure that staff are entitled to work in the UK.
There is a civil penalty of £20,000 for engaging someone without the right to work and an immigration official can impose this fine per illegal worker. The ‘statutory excuse’ to this penalty would be available if the employer has carried out appropriate right to work checks. Separately there is a criminal offence committed by engaging a worker without the right to work if the employer has ‘reasonable to cause to believe’ they do not have that right. An appropriate check for right to work will serve as a defence to the civil claim. Since January 2019, employers have been able to use the Home Office’s online system to check right to work. Government guidance is that employers should continue with current right to work checks until 30th June 2021 in the same way as they have been doing. A natural concern is that anyone who arrived in the UK after 1 January 2021 does not have the automatic right to work or the ability to apply for settled status. Recent updated guidance indicates that an EU, EEA or Swiss citizen showing a valid passport or national ID card will be sufficient for the civil statutory defence. In order to be found criminally liable, it is going to have to be shown that the employer had reasonable cause to believe the individual had arrived in the UK after 1 January and that seems unlikely. How does Brexit affect current EU workers in the UK?
Unless current workers have indefinite leave to remain (ILR), they will need to have obtained either pre-settled or settled status by 30th June 2021 in order to retain their right to work. The onus is on the individual to make the application but employers should remember they are liable for the right to work checks after 30th June. The guidance says that employers should not ‘check’ whether an individual has applied; this is to help prevent any discrimination against those who are eligible but have not yet applied. An Employment Solicitor's View Chris Dobbs, Employment Solicitor: "If EU citizens have not met the requirements by 30 June, it will be illegal to continue to employ them. It is in everyone’s interests for employers and workers to cooperate over the coming months to ensure as smooth a transition in June as possible." www.frettens.co.uk
Sarah King, Director of View HR Limited. hr@viewhr.co.uk | 01425 205390 www.viewhr.co.uk
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DORSET BUSINESS FOCUS / BUSINESS PARTNER NEWS
Bournemouth & Poole College to benefit from government’s £1.5billion further education fund Bournemouth & Poole College has been chosen to receive investment from the government’s £1.5 billion FE Capital Transformation Fund. The College's Lansdowne and North Road sites have been identified as one of 16 other colleges across the country to receive government funding. The grant will be used to transform the College’s facilities into modern, fit-for-purpose spaces that meet the needs of students and the local community. Diane Grannell, Principal of Bournemouth & Poole College, said: “We are delighted to have been chosen to receive this funding which will future-proof our facilities for future generations. This government investment will also ensure we can continue to offer exceptional training to our students both now and in the future. “We will share more details as the plans develop and look forward to working with our key partners, BCP Council and Meyrick Estates, 36
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on the scheme.” The first phase of the government’s £1.5 billion FE Capital Transformation Fund was launched in September 2020, with an initial £200 million allocated to all colleges so they could undertake immediate remedial work to refurbish their buildings. Following this, in January 2021, a second phase was launched where all colleges were invited to bid for additional funding to help upgrade their campuses. Bids are now being considered by Department for Education (DfE) with funding expected to be awarded this Autumn. This third and final phase will involve the DfE working in partnership with the 16 colleges to fund projects that will ensure they are excellent /company/dorset-chamber/
places to learn, and so more people can gain the skills that they need to secure great jobs. Gillian Keegan, Apprenticeships and Skills Minister, added: “It is fantastic news that we are launching the next phase of this transformation programme, working with a small number of colleges that are some of the most in need of support to upgrade and revitalise their estates. “Our priority is making sure every student receives high quality education and training, no matter where they live, so they can gain the skills they need to progress into work and help the economy to rebuild and grow.” Bournemouth & Poole College will now work with the DfE to plan improvements and funding is expected to be awarded in the autumn. www.thecollege.co.uk
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DORSET BUSINESS FOCUS / NEWS
Digital transformation and digital continuity: how can manufacturers embrace change with confidence? It’s no secret that all businesses need to embrace technology to grow and change, yet many are unsure exactly what that means say Gallagher Insurance of Bournemouth. The current landscape. We’ve seen more and more manufacturing businesses realise the need to integrate digital operations into their processes. This need for ‘smart’ systems is part of a drive to remain globally competitive in a rapidly changing landscape. The use of Internet of Things (IoT) enabled technology, AI and machine learning can speed up the manufacturing process, get products onto the market faster and drive client satisfaction. By 2025, it’s estimated that the IoT will be worth $1.6 trillion1, more than 350 manufacturers across the entire spectrum of the UK manufacturing industry were surveyed for the Annual Manufacturing Report 20202 and it was found that 81% said of respondents said digital technologies will enable all manufacturers to open up new markets and find new customers. Far from the popular myth that “robots will steal our jobs”, 89% of manufacturers said the replacement of many shop floor jobs by automation means new recruits need to be even more highly skilled to operate our digital future, while pledging to retrain and upskill their existing workforces. When deciding to introduce new technologies you should speak to your insurance broker so that they can check you are adequately insured for any liabilities from the beginning. It is easier to proactively prevent issues than try to retroactively solve them. What makes a factory ‘smart’ anyway? Smart factories use digital technology to improve efficiency, reduce costs and to design and implement new ways of working to give manufacturing businesses a competitive edge. The biggest benefits of smart methods include improved design and production processes, and streamlining of internal company procedures – better systems relieve administrative burden and allow everyone to focus on where they’re best placed. Despite the obvious benefits of harnessing new technology one of the main hurdles to embracing new technologies is a considerable lack of information on how to do so – and which technologies are worthwhile investing in. This is worrying, as being slow to respond can result in manufacturers losing their competitive edge and being left behind as they struggle to enhance their digital products and services while maintaining an affordable rate compared to other countries. So, how can companies begin to capitalise on the benefits that smart factories can offer? A top down approach is the only way to effectively do so, with a clear strategy and strong leadership from management, who will have the understanding required to allow their employees to improve customer service and reach more markets through new technologies. Your insurance broker can help you to implement a digital strategy which works to mitigate the risks that robotics, analytics and AI can introduce to your business. 38
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Creating a capable workforce Simply introducing AI and robotics technology is no good if you lack employees with the skills needed to utilise these tools. There is currently a skills gap in the UK workforce, with few employees having the broad range of skills needed to harness the technology required to create smart products through hybrid manufacturing techniques. Fortunately, the use of modern technology helps to attract talent to the sector meaning that those willing to invest in connecting their factory will draw the workforce required to maintain it. Connected factories aren’t just able to gather data, selfmonitor and issue reports on the production line either, factory workers can also benefit from wearable technology and mobile devices. With these technologies widely available, they offer a straightforward way to maintain a competitive edge. The supply chain is changing No longer is the supply chain a straight line from supplier to company to customer. Now the digital supply chain has broken down barriers and allows communication between all parties. Plus modern manufacturing methods such as 3D printing make it easier to customise a product than ever before, allowing you to cater to clients as individuals. Digital continuity – enabling technology Digital continuity gives everyone working on a product or design access to the same version of data and models, helping to prevent silos of information and improving teamwork between departments and entire businesses. In turn this allows for more productivity, smarter connected products, the development of new business models, clearer financial visibility and shorter lead times to get a product on to the market. While digital continuity makes manufacturing better for everyone, there are some barriers to its introduction. Some manufacturers struggle to synchronise the different departments during the design and development stage while others fail to log how a product was designed, manufactured and serviced so the information cannot be reused. When it does work however, digital continuity is an asset to manufacturers. Take Michelin’s ‘Smart Tyre’ for example, which uses RFID technology to monitor the driving experience, road conditions and tyre itself including temperature, pressure and wear. Rolls-Royce is another early adopter of digital continuity technology, using information from sensors fitted inside their jet engines to track engine health, air traffic control and fuel use to help diagnose potential faults before they become a major issue. The engine even does this mid-flight and can carry out proactive maintenance based on the information it receives. This in turn helps Rolls-Royce to reduce the /company/dorset-chamber/
likelihood of severe faults and improve engine efficiency and fuel use. Cyber is an issue – but one we can help you mitigate Many manufacturers have admitted that they are unwilling to use the data they receive from products and customers as they fear the significant reputational and financial harm that can be caused if cyber criminals accessed the data. A study by PwC3 found that while 91% of manufacturers were investing in digital technology and 82% of respondents of the Annual Manufacturing Report 2020 say they have a clearly defined, articulated and enacted cybersecurity strategy, however the report suggests manufacturers still have some distance to travel before achieving robust cyber defences in order to completely digitalise their factory. According to the report, Cyber-Security for Manufacturing, published by EEF, The manufacturers’ organisation, over 48% of manufacturers4 having experienced a cyberattack already and 24% of those targeted experiencing financial loss of some kind. There is a chance these statistics are at the low end of the spectrum too, as some businesses may not have realised that an attack had been attempted or occurred. Manufacturers need to display digital competence not just by taking advantage of the advanced data, analytics and AI capabilities available to them but also by ensuring they have the correct security controls to address cyber threats. The further companies lean on technology, the bigger their need for a knowledgeable risk manager will be. While the technologies (and therefore risks) are changing all the time, there are key areas which you should build into your risk management programme. The bottom line is new technologies generate new risks, and that’s where your insurance broker comes in. It can be tough to know what needs to change in your business and how to go about it and we can help you with this too. As specialists in manufacturing insurance and risk management, we can support your business to plan and assess the unique risks and liabilities that your business could face as it becomes digitally enhanced. Cyber insurance is one key area of cover, which can help your business to anticipate, respond and recover to a cyberattack but there are other products which can be useful – Directors’ & Officers insurance and Professional Indemnity for example. We can guide you through the multitude of covers available so that you can face the future with confidence. www.ajg.com
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New hybrid working policy offers staff more flexibility Staff at PKF Francis Clark will have greater freedom to choose where they work in future, after remote working practices during the pandemic proved popular and successful. The firm has adopted a new hybrid working policy in response to a survey of employees, which found 76% want a combination of home and office working to continue. Only 8% are longing to return to the office full-time when social distancing ends, while 16% would happily work from home every day. The guiding principle is that our commitment to client service remains unchanged regardless of work location. People director Amy Taylor said the firm’s experience over the past 12 months has shown it’s possible to improve job satisfaction without compromising client service. “The pandemic has accelerated changes in the world of work and demonstrated that technology enables accountants and other professionals to work very effectively from home,” she said. “Many people have also reported less stress and better work-life balance without the daily commute. “We quickly recognised that giving people more flexibility over where, how and when they work will be increasingly important for professional services firms as we strive to recruit and retain the best talent. A clear majority of our people told us they would prefer a combination of home and office working after the pandemic, so our new hybrid working policy sets out how we will enable this. “The guiding principle is that our commitment to client service remains unchanged regardless of work location. Beyond that, we believe people should be free to decide where they work in consultation with their manager, based on their personal circumstances and the nature of the work they are doing. “We also believe performance should be measured based on output, rather than face time spent in the office or online.” Workshops will be taking place during April and May to involve all staff in designing their teams’ future working practices. Finding the right balance between home and office working will be key to making our work lives more fulfilling and rewarding. Under the new hybrid working policy, staff who are working remotely are encouraged to set boundaries between their work and home life, creating a routine and structure that allows them to switch off at the end of the working day. Video meetings are favoured over phone calls to promote effective more news online - www.dorsetchamber.co.uk/news
Amy Taylor, People Director at PKF Francis Clark
communication. It is recommended that team meetings are held with everyone attending either face-toface or virtually, rather than a mixture of the two. Recognising that on the job training and learning from experienced colleagues is more difficult to achieve remotely, trainees and their instructors are likely to spend more time in the office. “We expect that most people will spend a proportion of their time in the office in future, not least because social interaction is essential to us all,” added Amy. “While we’ve been able to replicate some of those informal interactions through online social activities and things like virtual coffee breaks on Teams, our culture and team cohesion are vitally important, so we still need to meet face-to-face sometimes to get to know each other better and enjoy each other’s company.” Other reasons for attending the office include face-to-face client meetings, reviewing materials together and tasks that call for collaboration, problem solving and group discussion. “Everyone has learned over the past year that there are advantages and disadvantages of both office and home working,” said Amy. “We believe a hybrid approach will enable us to build on the advantages and minimise the disadvantages. As life returns to normal, finding the right balance between home and office working will be key to making our work lives more fulfilling and rewarding.”
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protection with Tower Supplies
Investing in the mission : Make The Workplace A Better Place Tower Supplies was founded by the Aris family in 1983 and from the outset the mission was, and remains today, to: Make The Workplace A Better Place – achieved through their vast range of health, safety and hygiene products and solutions. Charles, the company Chief Executive Officer, is the nephew of the founder who started the company in Tower Road, Bournemouth. The head office location at Tower Park is coincidence to the company name! As one of the UK’s leading independent PPE suppliers, Tower worked throughout Coronavirus maintaining a safe Distribution Centre in Holton Heath from where they delivered to existing and new customers – most notably in the new category are the Department of Health & Social Care (NHS) and Serco (COVID Test Centres). Meanwhile, as per guidance, roles that could be fulfilled from home were and this gave great opportunity for a complete refurbishment of the head office on Yarrow Road. The almost 100% expansion of working area has been used to create an ultra-modern workplace including a presentation and training theatre, collaboration zone, R&D room, virtual meeting booths and many elements with employee wellbeing at the forefront. Charles has sought to continue Tower’s journey of cultivating growth and realising the potential within the workforce through this project and as a result of it. The company’s growth aspirations will inevitably lead to opportunities in all Head Office departments of the friendly business that is known in its sector for being professional – qualified to deliver the best – yet rebellious through disruption of the market with unique innovation and integrity. Tower welcome speculative interest from those who Make The Workplace A Better Place. www.towersupplies.com careers@towersupplies.com 01202 718000
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Dorset Economic Update: Choice & Value Bournemouth University’s Professor Nigel Jump shares his Economic report, looking at how the environment gives the economy value in several ways. Economics is the study of choice: how human beings/societies allocate scarce resources (natural, intellectual, physical and temporal) to create individual utility and collective wellbeing. To make ‘good’ choices, we have to know what is valued and the net cost-benefit of the alternatives available, including a sustainable contribution from the environment. Thereby, a sense of relative, sustainable progress is derived for health, happiness, wealth and prosperity. The environment gives the economy value in several ways. For example, the foods and materials we consume depend upon environmental assets (such as soils and minerals) and flows (services such as clean air and carbon capture). We enjoy direct and indirect benefits from using the environment and from not using the environment (i.e., the option to enjoy nature intrinsically or altruistically now and in the future). Value is not the same as price, largely because not everything that is valued is priced and pricing is not always ‘perfect’. But, because we measure most things in monetary terms – as a unit of account, a medium of exchange and a store of value, there is a relationship between the two. Money can be a useful measure of, or proxy for, value. Often, environmental factors are not priced in any market and remain outside the scope of normal demand and supply. They are called externalities. There is a danger that we consume too much, or too little, or uncarefully (undermining renewability, when environmental externalities and their effects are not properly taken into account. We try to address this by finding ways to measure the value of externalities, such as a beautiful view, biodiversity or pollution, in monetary terms via suitable proxies. Some people object to ‘monetising’ the environment but without it, it is difficult to compare and contrast the different and difficult choices to be made. Meanwhile, climate change and biodiversity loss make this externality assessment increasingly relevant to economic choice. We need to improve our valuation of nature, the resources it provides and the use or misuse of the environment over time. Economists often use “willingness to pay” or “willingness to compensate or accept” to estimate these values. This involves three steps: a qualitative assessment of impact - what is affected; a quantitative assessment – how much is affected; and then the valuation – what is the monetary value of the effect. For example, if a more news online - www.dorsetchamber.co.uk/news
choice to develop a site in Dorset prevents me walking and viewing part of the natural beauty of an area, there is a both qualitative loss to me from not enjoying or getting health benefits from a visit and a local quantitative loss of my expenditure because I no longer visit. The valuation would then depend on what society was “willing to pay” to prevent or “willing to accept” to mitigate the impact of the development. More broadly, we would have to analyse who are affected, the numbers and activities lost, as well as the health and other benefits of preservation. Then, we could ascribe money values to each factor by reference to a range of proxies, such as property values, travel costs, visitor spend, and other knock-on effects. This is often done by surveys of users and residents: calculating the “revealed preferences” and/or “aversion expenditure” of those affected. Local authorities and other development agents need to consider these values and replacement costs in their planning frameworks and decision making. Doing choice and valuation research on externalities is not easy. There are inherent uncertainties and data gaps in ascribing monetary values and identifying an appropriate weighting of the interested constituencies. Often, existing historic evidence is used rather than new research conducted specifically to support new investment, policy and budget allocations. Nevertheless, such valuations are important for calculating the importance of natural assets and environmental flows in costbenefit analysis and in estimating new, viable business opportunities. Adding environmental valuations to existing financial or business valuations should contribute to better and more sustainable outcomes. Understanding and measuring the complexity about access, location and condition, and context matter. Their assessment is important if sustainable and sustained resource choices are to be made. In a post-pandemic world of climate change and environmental scarcity, new and improved valuation methods are needed to get to optimal valuation and decision making about natural and other resource choices. This is key for drawing an accurate link between incomes and wellbeing. Concepts of wellbeing have to address how people feel about what they are doing and how they view purpose and meaning as well as what they consume. We must explore the diminishing marginal returns of extra income for personal and social satisfaction beyond the basics of food and shelter. We should
incorporate aspects of mental and physical health, sustainability and social capital (skills and culture). The pandemic has brought this into stark focus as we consider its impacts on different age groups, social groups, workers and children. There appears to be a concave relationship between GDP/income and sustainable development goals and a convex relationship with wider wellbeing. With economic progress, wider wellbeing becomes more important for people than simple incomes, but the transition is difficult, with winners and losers created, and the latter likely to be more vocal about what they have lost than the former are about what they have gained. ‘Nudging’ policies can encourage more ‘good’ behaviour. In theory, the winners can compensate the losers and society retains a net gain. In practice, such policies are not easy to devise, adopt, implement and distribute. The winners may not be keen to compensate the losers. Increasingly, however, such methods are desirable in a highly populated country with a complex socio-economic and landed reality. A real debate about how we incorporate and integrate environmental and economic choice and valuation measures would be welcome, especially in this year of UK preparation to lead the UN Climate Change Conference in Glasgow (November 2021). www.bournemouth.ac.uk 41
DORSET BUSINESS FOCUS / NEWS
A personal approach to business lending
Access to finance has been a key topic for businesses over the last 12 months. With the UK emerging from the effects of the COVID-19 pandemic and uncertainty still surrounding new trading conditions since the departure from the EU, accessing finance to support recovery and growth amongst small and medium enterprises remains a key area of focus. We caught up with the team from SWIG Finance to find out how they have been supporting, and are continuing to support, businesses in Dorset. What is SWIG Finance? SWIG Finance is the south west’s leading Community Development Financial Institution (CDFI). As a CDFI, we take a personal approach to lending and our decisions are made by people, not computers, which means we lend by looking at the bigger picture. It also means that we can often lend when others can’t. What do you do? We are passionate about bringing social and economic benefits to people and places in the South West. We do this by providing support and finance to Start ups and growing SMEs that can create and secure employment opportunities.
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How can SWIG help? As the South West’s leading delivery partner for Start Up Loans UK, we can provide start up loans from £500 – £25,000. For more information visit https://www.swigfinance. co.uk/start-up-loans/. We also have loans from £25,000 to £250,000 available to south west SMEs who cannot access sufficient funding from their bank: https://www.swigfinance.co.uk/ funds-available/ How are you supporting Dorset businesses? Twynham House Nursery School received the £100k CBILS loan, backed by Triodos Bank, to help ensure they can continue providing essential childcare for their local community, as well as fulfil their growth plans. The loan has already helped to safeguard 14 full-time jobs. The business is very much a family venture led by brother-andsister Nikhil and Esha Kapila, whose parents Paul and Renu established their first successful nursery in a primary school annex in 1991. Nikhil and Esha are both qualified teachers with experience of working within a diverse range of education sectors, including state and private schools, as well as special needs schools. Having spent much of their younger years at their parents’ nursery, they are perfectly positioned to spearhead the business. Looking to the future, Nikhil and Esha plan to further develop a network of nurseries. A key part of this plan will be to ensure that their ‘one-of-a-kind’ appeal is translated into each nursery. Of the funding, one of the owners Esha Kapila commented: “our /company/dorset-chamber/
experience using SWIG Finance was fantastic. Our business manager, Jordan, provided a high level of communication throughout the process, and he supported us with completing our documents as well.” SWIG’s business manager, Jordan Berg, said, “it was a real pleasure to support this family-led business. It is clear that the Kapilas have a genuine passion for providing earlyyears education and their services have been invaluable to their community during these challenging times.”
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Contacting SWIG Dorset LEP will be hosting a free webinar with the team from SWIG in mid-June. However, for an informal discussion about your funding requirements, get in touch with our friendly and professional team to find out how we can help: email info@swigfinance.co.uk or call 01872 227 932.
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DORSET BUSINESS FOCUS / NEWS
Brexit Support Fund for Dorset SMEs – Open for Applications The government has made £20 million available through the scheme and Dorset SMEs can now apply for up to £2,000. Provided you meet certain eligibility criteria, HMRC may provide funding towards the costs of training and/or professional advice, to help you with changes to trade rules with the EU. We are strongly encouraging our local businesses to apply. What grants are available through the grant scheme? Traders can apply for up to £2,000 in total through two types of grants: 1. Grant for Training: The grants can be used to provide training on the following: • • •
How to complete customs declarations How to manage customs processes and use customs software and systems Specific import and export related aspects including VAT, excise and rules of origin
2. Grant for Professional Advice: The grant can be used to get professional advice, so your business can meet its customs, excise, import VAT or safety and security declaration requirements. You can apply for up to £2,000 through the SME Brexit Support Fund to pay for practical support, including training and/or professional advice, if you are a trader with up to 500 employees and no more than £100 million annual turnover. At Dorset Chamber we can support you through the application process. Please contact us at International@dorsetchamber.co.uk or call 01202 714804
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accountancy with Morris Lane
Can you use the Recovery Loan Scheme?
We have been talking to our clients about the Recovery Loan Scheme (RLS) which has been Introduced to replace the Coronavirus Business Interruption Loan Scheme (CBILS) which ended on the 31st March, the RLS being designed to help businesses of any size access loans and other kinds of finance so they can recover after the pandemic and transition period. It is expected to be available until 31st December 2021 but is subject to review. The actual amount offered, up to a maximum £10m, and the terms are at the discretion of participating lenders, with the Government providing a 80% guarantee of the debt to the lender although the borrower remains 100% liable for the debt. You can apply for a loan if your business is trading in the UK and you can demonstrate your business: • has a borrowing proposal which would be considered viable by the lender. • has been adversely impacted by the pandemic • is not in collective insolvency proceedings • is a UK trading company that generates more than 50% of its turnover from trading activity Businesses that received support under the earlier COVID-19 guaranteed loan schemes are still eligible to access finance under this scheme if they meet all other eligibility criteria. The RLS covers term loans and overdraft facilities in addition to invoice and asset finance. No personal guarantees will be taken on facilities up to £250,000, and a borrower’s principal private residence cannot be taken as security. Unlike with CBILS, businesses will be required to meet the costs of interest payments and any fees associated with the facility from the outset under the RLS. Lenders are required to undertake credit and fraud checks for all applicants to the RLS. If you require more help or advice, please contact Malcolm Baker on 01202 715950 www.morrislane.co.uk
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DORSET BUSINESS FOCUS / BUSINESS PARTNER NEWS
The Dorset Local Skills Report Dorset’s go-to evidence base for local skills insights is now live, inviting employers, educators, learners, and policy makers to work together creatively and ensure Dorset’s skills and talent pool are fit for the future. Arriving at a momentous time when Dorset is cautiously moving into recovery from the effects of a global pandemic, Dorset Local Enterprise Partnership (LEP) publish the Dorset Local Skills Report, outlining the county’s ambitious plans to futureproof skills for local people and the talent pipeline for businesses. Developed by Dorset’s Skills Advisory Panel and Board and coordinated by Dorset LEP with extensive partnership support and intelligence gathering, this report is the new home for local skills insights and initiatives. Accompanied by a comprehensive Annex of Indicators summarising the research evidence, as well as a two-year programme of Skills Activities, the report offers an interim assessment of progress on areas of interest and celebrates the many success stories, investments and projects currently underway across delivery partners in Dorset. Welcoming stakeholders to the report, Professor Emma Hunt, Chair of the Dorset’s Skills Advisory Panel and Board and Deputy Vice-Chancellor of Arts University Bournemouth, said: “This report clearly demonstrates Dorset’s determination to continue delivering outstanding employment and skills opportunities for its
people, businesses, and communities. “Based on strong uniting values as a Board of collaboration and partnership, rooted in research and co-created with employers, educational colleagues and stakeholders, this report tells the story of our regional strengths, challenges and prospects. Building upon the firm foundations of all that is unique about Dorset - the environment, population, industries, education and skills, it provides the setting for our future aspirations, our skills investment and activities that shape the strategic direction of travel.” The Dorset Local Skills Report is part of a joint initiative led and funded by the Department for Education across 36 LEP areas, which builds on the Skills Advisory Panels’ evidence base developed locally. The reports ensure skills information is reported in a consistent way across all areas, providing source of local intelligence to central government and the national-level Skills and Productivity Board. Marking this significant milestone of a joint intervention for Dorset, that gives direction to the local skills agenda, Rebecca Davies, Head
of Enterprise, Skills and Industry at Dorset LEP, added: “Drawing on the regional skills and labour market strengths, challenges and ambitions, this report aims to act as a springboard for future engagements, creative partnerships and conversations, where a diversity of voices from across the skills spectrum are heard, including employers, educators, learners, and policy makers. It offers a wealth of insights and ideas for use by any individual or organisation with an interest in skills development in Dorset.” To showcase the report, Dorset LEP is creating a programme of themed monthly spotlight events and materials across key areas of the report exploring skills for the future, the post-pandemic shifts in skills requirements and highlighting skills gaps and opportunities for skills development and growth. Dorset Local Skills Report: www.dorsetlep. co.uk/local-skills-report-2021 www.dorsetlep.co.uk
It offers a wealth of insights and ideas for use by any individual or organisation with an interest in skills development in Dorset
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DORSET BUSINESS FOCUS / NEWS
Star Tech drives Lewis Manning fundraising Lewis Manning Hospice have announced another local business and fellow Dorset Chamber member Star Tech Ltd has chosen them as their charity of the year. Founder and MD Matt Peacock said, “My grandmother received brilliant and invaluable support from Lewis-Manning Hospice Care many years ago. They made such a big difference to her end-of life care. We really understand the amazing work the charity does and the impact that having a life-limiting illness can have on patients and their families in our community, but how Lewis-Manning are always there to help and support during the most difficult time some people will ever face.
Our non-executive Board member Philip Warr FRICS FIoD FRSA is also a Patron of the hospice and he kindly reintroduced us to the charity after all these years. We are delighted to be collaborating with the charity and can’t wait to get involved in to support in many ways like fundraising events, campaigns, volunteering and introduce the charity to our team of staff." www.star-tech.co.uk www.lewis-manning.org.uk
It’s not always learning to say “no”, its often simply “not now” David Bartlett is Managing Director of thatLIFT, a Dorset-based commercial, professional, and personal skills specialist training company for high-growth and transforming enterprises says the aggregation effect of taking on an everincreasing personal workload over the last 20 years has been subtle and incremental – but its impact is very real. As we start to reposition and mobilise ourselves once again after a year of great change, preventing this stealth impact on our wellbeing is a really important step we can all take. •
day-in-day-out. You can see the impact of the incremental asks building up on someone too. Be honest, you can. So, this isn’t learning to say “no”. It’s learning to say “not now”. Here is a tip. Be straight, give context, and some idea of when you might be able to help. It’s not a commitment, it’s an intention if everything is OK.
"I’ve got a lot on at the moment, give me 3-4 hours and I might be in a better place" “We’ve had some challenges we didn’t expect today, I need to give that my attention” "Let’s try and get time next week. This project is taking over my time and I need to focus on it". Burnout is a real thing. Help yourself by saying “not now” more often. www.thatlift.com
"Can you just...."
It’s the phrase of the 21st century... •
"Have you got a minute?"
•
"Hey! It’s me… quick question :)"
•
"I know you have a lot on your plate at the moment, so I’ll be quick."
•
"It’s really urgent, can you just give us 5 minutes of your time?"
But saying “no” makes you sound impersonal. You can’t just give me a minute of your time? You must be really unapproachable! Remind me not to ask you again! “Sorry, can you send me an email instead?”.... really?! The problem is that the aggregation of so much “can you just...” is exhausting. It is what has taken so many of our 7-8 hour days to 9-10 and more, 46
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DORSET BUSINESS FOCUS / NEWS
Top tips for entrepreneurs from OnBuy founder and CEO, Cas Paton:
Hiring your first highranking senior executives As an entrepreneur, when you first start your company you’re the CEO of yourself, the boss of one employee. However, if you’re doing things right, the time will come when your growth really starts to accelerate - and any CEO with a fast-scaling company will need the right people in place at the top level to be able to thrive and expand. Recruiting the right mix of high-ranking senior executives to form a leadership team is not only one of the most significant steps an entrepreneur can make for their expanding company, but also an important decision for an established business facing a crucial stage in growth. With new investment just around the corner and global expansion well underway, the next few years will be exciting and challenging for OnBuy.com and as a result, I’ve reached a point in OnBuy’s four-year history where hiring C-suite executives has become a priority. We have recently welcomed our first Chief Commercial Officer and Chief Financial Officer and will shortly be announcing the appointment of a Chief Marketing Officer. Hiring C-suite executives is an opportunity to take a closer look at your company’s top priorities and go out to market to find the skills you need with these objectives in mind. Here are some of my top tips for entrepreneurs looking to hire C-level executives: • Set goals before hiring – Before searching, think about what you want in an ideal candidate and understand what your goals are. Being open about your goals upfront will help ensure that you’re in line with your candidate. • Find the right fit for your business size and sector – Make sure your appointment fits within the existing culture of your business and is also the right fit for your company’s size and industry sector. Don’t think about the size you are now, think about the size you want to be - and hire accordingly. • Proactively search - Look in your professional networks for great candidates. This could be through talking to industry peers or reaching out to contacts via LinkedIn. Headhunting fees are a huge
expense at senior level, so flex your networking muscles to save on unnecessary expenses. • Check references – Senior executives will set the tone for the company. It’s important to check references with people that have worked next to the C-level candidate as they can highlight key personality traits and how they respond to tricky situations. • Ensure there is trust – You have to invest ultimate faith in those appointed. Your C-suite needs to be given the independence, tools, and decision-making capability to positively impact your company. A common stumbling block for entrepreneurs is the unwillingness to ‘let go of the reins’ – but it’s insanity to invest in talent and not make the most of it. • Listen to their ideas – How do they see themselves in the position to meet your goals? And are your goals even the right ones? At this crucial point in your business’ evolution, it transitions from one person’s vision to that of a skilled team of experienced executives. Part of the role of a C-suite is to challenge the status quo, so allow them to bring that experience and lateral thinking to the table. As well as our C-suite appointments, the OnBuy team has scaled significantly in size since the start of this year, with new hires including a partner campaign manager, UX researchers, content writers, a software development manager and two experienced recruitment managers as part of our company-wide hiring expansion strategy. These hires come after we announced our best year so far in 2020, which saw us achieve 605% year to date growth. OnBuy continues to grow and achieved 13x growth in 13 months as of March 2021. Being an entrepreneur is all about going for those things that are beyond what you alone could achieve. To ensure that your company can scale up, your job is to put together an incredible team and to start hiring talented high-ranking senior executives. By assembling a dream team, their success will be your success. www.onbuy.com
FOCUS ON
finance with Peter Harding
Uncovering the wider benefits of financial advice New research shows that sound financial advice boosts confidence and emotional wellbeing Financial advice is more important than ever. Not only have changes in pensions and financial regulation placed more responsibility for planning retirement income into the hands of individuals, but the coronavirus pandemic has also reminded us all of how unforeseen events can rock the foundations of what we had thought was a stable financial footing. The financial benefits of taking advice are well documented. Research undertaken by the International Longevity Centre UK (ILC) in 2019 showed that those who take advice are on average £47,706 better off in retirement than those who don’t1. Building on this study, the ILC has undertaken new research this year that shows financial advice could be an important factor in promoting mental health and wellbeing. Its report “Peace of mind: Understanding the non-financial value of financial advice” finds that non-financial benefits may be at least as important as the more easily visible financial ones in achieving this. Participants in the study who had taken financial advice reported that they felt less worried about their future, enjoying the peace of mind that comes from knowing that proper preparation has been made for their later years – and that included those who were already in retirement. They felt more confident that they would achieve their long-term goals and through their interactions with an adviser, felt more financially literate and able to understand how those goals would be achieved. A financial adviser can help with your own financial planning. To receive a complimentary guide covering wealth management, retirement planning or Inheritance Tax planning, contact Peter Harding Wealth Management on 01202 830730 or email peterhardingwm@sjpp.co.uk Sources 1ILC, What it’s worth – Revisiting the value of financial advice, November 2019, based on 2014/2016 calculations. Receiving professional financial advice between 2001 and 2006 resulted in a boost to wealth (in pensions and financial assets) of £47,706 in 2014/16. www.peterhardingwm.co.uk
more news online - www.dorsetchamber.co.uk/news
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DORSET BUSINESS FOCUS / BUSINESS PARTNER NEWS
Strong GB farmland market momentum continues The most palpable characteristic of the farm and estates market in early 2021 is a continued shortage of supply. During Q1 just under 15,000 acres of farmland were publicly marketed across Great Britain, continuing a five year run of low supply in Q1 according to analysis by Savills rural research. Alex Lawson Savills head of farm and estate sales comments, “There was very little stock carried over from last year, which has meant that those who have brought land to the market early this year have been rewarded with strong sales as the buyers’ momentum from 2020 continues.” Also there has been a continuing preference for privately marketing property. Last year private sales increased by 71% compared with 2019 as sellers quietly tested the market rather than opting for more public launches and were largely successful. This theme remained the case during Q1. 48
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Consequently average values have showed marginal improvements and in some cases conservative guide prices have been well exceeded. There are currently two particularly noteworthy types of buyer; the first is those looking for residential and amenity properties at all scales. This is borne out by the latest residential analysis from Savills which shows lifestyle choices continue to drive the more discretionary markets. The £2m+ country house market remains the star performer, with 2.9% growth quarterly and 8.8% annually. The second is the environmental/ conscientious buyer or investor looking for green assets. There is a strong belief that natural capital will become a profitable investment in the coming years which is also /company/dorset-chamber/
prompting investors chasing financial returns to get in now, ahead of the curve. Alex adds, “Farmer buyers are always in the frame for a good quality commercial farm, blocks of land near to their existing base or opportunities for beneficial relocation. Now the ground is more accessible and crops are maturing we may well see a few more farms of this type on offer. Despite this year’s shortage to date, Savills rural research predicts that annual supply will soon rise back up to the 10-year average as some farmers take advantage of the government’s lump sum exit scheme to retire and others find it difficult to adapt to the new post subsidy and Brexit environment. ww.savills.co.uk
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DORSET BUSINESS FOCUS / NEWS
Preparing for a Return to the Workplace With the COVID-19 pandemic, most people in the world are working from home. But at some point, most employees will need to return to the workplace. Studies have found that close to 40% of workers teleworked full-time in April and May of last year, compared to just 15% of people regularly or occasionally teleworking prior to the pandemic. At some point it’s expected a trend back towards workplaces will take place – though this may be in hybrid scenarios that combine at-home and in-office to varying degrees. Adaptive flexibility will be essential to integrate both modes of working – as well as to deal with the challenge of safely allowing visitors and other third parties into physical workplaces. Safe and Secure Compliance in Poole already has the technology to support all of these scenarios. While some have said the work-fromhome experiment has been so successful that it will, at least to an extent, reduce the emphasis on traditional workplaces; others have pointed to a loss in productivity, communication and collaboration associated with working together within an office or other shared space. While anticipating at least a partial return to the traditional workplace, the immense challenge will be doing so as safely as possible. Consider: “The TUC poll shows that three-quarters of workers have at least one concern about returning to work outside the home. More than a third (34%) said they were concerned about not being able to socially distance from colleagues, while a similar number (32%) said
they were worried about exposing others in their household to greater risk as a result of returning to work.” Britain Thinks survey carried out for the TUC. Keeping the Workplace Safe Community spread has been the primary path for COVID-19 transmission, and social distancing has emerged as the single best prevention. The workplace is a community, and social distancing was never part of how collaboration worked in the past. So special steps are required to prepare the workplace for reopening, and to keep it safe after opening. Preparing the Workplace. Each workplace provides its own set of challenges when it comes to reopening. Considerations can include HVAC and air filtration, increasing flow of outside air, extending the height of office cubicles, increasing the spacing between workstations, reducing occupancy rates, staggering arrival times, providing hand sanitation systems, establishing new cleaning and sanitisation regimes, providing personal protective equipment (PPE), and a spectrum of other measures. Temperature Checks. Everyone entering the building — whether employee, supplier or customer — should be required to have their temperature checked. While not fool-proof, checking temperatures has proven to be an effective adjunct in protecting against community spread. Amazon, for example, checks temperatures upon arrival for more than 100,000 employees a day. Ideally, the temperature sensor should be non-contact and automated, such as on a stand, protecting the person who would otherwise be assigned to take the readings in person — exposing them to a steady flow of close encounters with arriving employees and visitors. We created our Safe and Secure DoorSentry noncontact temperature reader to provide initial, real-time checks prior to entry for self-service employee and guest screening. Controlled Points of Entry. Every point of workplace entry must be controlled in order to maintain a safe environment. As noted above, each entry point should have a noncontact temperature sensor. The DoorSentry system can be integrated with door lock access to ensure completion at entrances not staffed by a receptionist or security. Limiting points of access
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can result in unwanted crowding. And there should be a sufficient number of temperature screening units — spread safely apart — so
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the flow of arriving employees isn’t adversely affected. Multiple devices, safely distanced, also help ensure user privacy. Monitoring Temperature Sensing. Part of the reopening planning process must include procedures for monitoring and reacting to adverse temperature screening results. Ideally, an employee or visitor registering a fever, would not enter the workplace. But you should also consider the potential for someone ignoring warnings in order to make an important meeting or complete a critical task. Your devices will be able to integrate with dashboards that can be monitored in real time or issue alerts to designated HR, management or security personnel who can intercede to keep your workplace safe Dorset Chamber have installed a Safe and Secure door entry screening system with temperature check at its offices and will be using the system at face to face events when they return this summer. www.safesecurecompliance.com
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DORSET BUSINESS FOCUS / NEWS
DRIVEN T NO
Steve Bulley Head of Business Engagement at Dorset Chamber and car fanatic
All-New Renault Arkana
The All-New Renault Arkana has been awarded the maximum five-star crash safety rating by the experts at Euro NCAP in its most recent round of testing. The All-New Renault Arkana is based on the platform shared with the All-New Clio and Captur, and therefore benefits from an optimised body structure and safety built-in. The SUV also comes fitted with the very latest ADAS technology. The range of safety aids available on the All-New Arkana includes Motorway and Traffic Assistant that includes Adaptive Cruise Control with Stop & Go and the ability to keep the car centred in its lane, including on some curved roads. Traffic Sign Recognition, Blind Spot Warning, Lane Departure Warning and Lane Keep Assist will also all be available bringing added convenience, safety and reassurance to drivers. The All-New Arkana also comes fitted with an Active Emergency Braking System (AEBS), which alerts the driver to a dangerous situation and will initiate braking force if the driver fails to take action, detecting vehicles ahead as well as pedestrians and cyclists.
Customers will benefit from its striking coupe silhouette, sleek design and assertive front end that combine to offer a unique new SUV model in the Renault range, featuring the latest technology, an upmarket interior and the most advanced powertrains. The All-New Arkana will be available with a fully electrified range of powertrains, including the latest E-TECH hybrid option that’s capable of travelling 80 per cent of urban journeys in electric mode, and consumes up to 40 per cent less fuel compared to an equivalent petrol engine. There is also the 1.3-litre TCe engine that features mild-hybrid technology delivering reduced fuel consumption and CO2 emissions, plus greater driving pleasure and flexibility, paired with a smooth and responsive EDC automatic transmission. Inside there is a distinctive design and premium materials, highlighted by the 10-inch TFT Driver Information Display and 9.3-inch
EASY LINK infotainment display, both of which can be personalised and used to quickly and easily control the vehicle’s range of driver assistance and safety systems, as well as core vehicle functions and multimedia settings.
Customers can order the All-New Arkana from July, with first deliveries in September 2021. Prices to be confirmed. Speak to Jamie Speed at Hendy Renault 01202 375033 or see www.hendy.co.uk/renault
Hendy Performance set for action-packed open day at Thruxton Details have been unveiled for a brand new performance car event in August hosted by Hendy Performance at Thruxton Race Circuit in Hampshire. The event is free and promises to be the perfect opportunity for car fans to meet up, show off their cars, admire a wide range of vehicles and talk to other owners in a COVID-safe environment. There will be a mix of heritage vehicles on display together with the very latest performance cars from a wide range of manufactures, modified vehicles, special guests and live music together with trade stands. “We’re thrilled we can finally confirm details of the Hendy Performance Open Day which will be held on Sunday August 8th,” said Hendy Performance manager John Haylett. more news online - www.dorsetchamber.co.uk/news
“This is set to be a mini motor show with cars of all eras and a great day out for performance car owners and enthusiasts.” Confirmed guests include Hendy Performance ambassador Tiff Needell together with British F4 racing driver James Hedley and BTCC driver Árón Taylor-Smith. Cars already confirmed include the only Nissan 350z Nismo in the UK, a ŠKODA Bonneville, the very latest models from Lotus and vehicles from MOKE and Toyota. “Our open days are always extremely popular and we are thrilled that by joining forces with Thruxton Race Circuit we can make it happen this year,” said John. “The location means we can welcome car owners and enthusiasts in a safe, controlled environment.”
Tickets for the event are free but must be registered in advance. There are tickets for display cars and normal parking and these are available at www.hpopenday.co.uk
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C3IA Awards SecQuest “Cyber Essentials Plus” Accreditation Following on from our recent "Cyber Essentials” accreditation, SecQuest has now been awarded the “Cyber Essentials Plus” accreditation by fellow Dorset Chamber member company C3IA Solutions LTD, based in Poole. Cyber Essentials Plus involves a technical audit of IT systems security controls. The aim of the assessment is to confirm that all controls that have been declared in Cyber Essentials are implemented on SecQuests networks and systems. By undertaking and completing Cyber Essentials Plus, SecQuest has been proven to meet baseline security standards set out by Cyber Essentials, enabling SecQuest to participate in United Kingdom government information assurance schemes operated by the National Cyber Security Centre. Cyber Essentials Plus accreditation further assists organisations by ensuring a good technical security posture that goes some way to mitigating common cyber attacks, the vast majority of which can be very basic in nature, carried out by relatively unskilled individuals. They’re the digital equivalent of a thief trying your front door to see if it’s unlocked.
Paul Marsh, a SecQuest Director, said: “As with our previous accreditation, C3IA were fast and efficient when auditing our systems and data for the Cyber Essentials Plus accreditation, and provided great feedback and timely communications during all phases of the assessment big thanks to all the C3IA consultants for their hard work”. So why did SecQuest decide to gain Cyber Essentials Plus? The following points cemented the mind-set of the leadership team: SecQuest could further reassure their client base that they are consistently working to secure their IT against cyber attacks in a timely manner. SecQuest could attract new business with the promise that they have enhanced cyber security measures in place. The Public Sector is important to SecQuest and some Government clients require Cyber Essentials Plus certification. SecQuest continues to evolve their services to align with the requirements of the National Cyber
Security Centre. SecQuest are continuing to work towards NCSC CHECK accreditation. CHECK is the term for the NCSC approved penetration test companies and the methodology used to conduct a penetration test. Companies providing CHECK services do so using staff who hold NCSC approved qualifications and have suitable experience. Penetration tests are conducted using NCSC recognised methods and the subsequent report and recommendations are produced to a recognised standard. For more information see www.secquest.co.uk www.c3ia.co.uk
Modern office space to rent Tower Park Poole
Convenient location with easy access to Poole and Bournemouth with parking
Approx. 2000sq foot Upper Ground floor with toilets, kitchen and parking.
£21,000 p/a + 50% utilities | Contact Steve Bulley in confidence 01202 714802 52
May 2021 | Dorset Business Focus
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DORSET BUSINESS FOCUS / NEWS
Meet the owners! Recruitment consultancy is now 100 per cent owned by its 30 employees
A privately owned recruitment consultancy is one of just four in the UK – and the only one on the south coast – to be wholly employee-owned. Twenty-one years after Rubicon Recruitment Group was acquired by Lloyd Banks and Jocelyn Browne, the Poole-based business has been sold and handed over to an Employee Ownership Trust. It means that all 30 employees of the consultancy now own 100 per cent making them custodians of the business for future generations. All future employees will also become owners. To reflect the significant development the consultancy has changed its name to Rubicon People Partnership. Lloyd, 59, remains as Managing Director and says his intention is to “stay on with the business for as long as I’m needed, wanted and able.” He added: “Jocelyn and I don’t expect to retire for at least five years.” Of the 6m or so registered businesses in the UK there are fewer than 600 which are employee-owned. The John Lewis Partnership is the largest employee-owned business in the UK with gross sales of £11.7bn and a workforce of over 80,000 Partners. Dorset businesses Lush and Farrow & Ball are partly owned by their employees. Lloyd said: “Our business has always prioritised positivity, consistently doing the right thing, integrity, fairness and openness. “Employee ownership is a natural progression for us. “Many of my colleagues have worked with me for a long time, and the continuing success of the business, especially during such turbulent times, is a result of an extraordinary team effort. “Employee ownership rewards that effort whilst ensuring that future successes are reimbursed, and it safeguards the extraordinary culture that
drives our business.” While all of Rubicon’s employees have always helped power the business, employee ownership formalises the arrangement, providing every employee an equal voice at quarterly meetings. An employee representing the Employee Ownership Trust will sit on the Board. The employees, who are now known as Partners, will also enjoy an equal share of the business’s profits. Lloyd, who served in the Metropolitan Police and also the British Army as a Captain in the Royal Engineers as well as Director Operations for Chubb Security, said the question of succession had always been uppermost in his mind. About two years ago the business – Dorset’s longest established privately owned recruitment consultancy – had come close to being sold to a large facilities company in the security market. Lloyd, pictured, said: “It was for a good price but as they were doing their due diligence on us, we were doing the same in reverse on them. “It was clear they were going to do a ‘rip and strip’ of the business and it just didn’t feel right. “I also took six months away from the business after my wife, Salli, was diagnosed with stage three to four stomach cancer and given just a few months to live. “The team did an amazing job while I was away, and it made me really think about how the business should move onto the next stage. “Employee ownership felt like a much better fit for me and Rubicon. “It protects jobs, retains our culture, provides clients with even more confidence in service delivery commitments and will be a catalyst for growth.
“It also gives us additional resilience to face the challenges and opportunities ahead.” Lloyd, whose wife continues to make a full recovery, said his team were “chuffed to bits” at becoming owners in the business. Comments received included: • Aimee Branch, Manager, Industrial division: “It just goes to show all of our hard work is being recognised.” • Kas Luksa, Client Development Manager: “It’s going to boost the morale of the entire team especially after the year we’ve had with Covid. It’s a great reward for our hard work.” • Tina Perry, Director, Office division: “We’re leaving a legacy for years and years to come of everything we value and hold close at Rubicon.” • Abs Griffiths, Recruitment Coordinator, Specialist Sectors division: “It highlights the fact that Rubicon has its employees’ best interests at heart and is very forward thinking.” • Ellie Taylor, Senior Recruitment Consultant, Specialist Sectors division: “What an exciting next chapter, having that security and knowing that the brand and legacy of Rubicon will live on is amazing,” • Harriet Friend, Recruitment Consultant, Engineering Division: “It’s so nice to be a part of a business that already values its employees so much. I think this will just reinforce that.” Lloyd said: “This marks an exciting new chapter for Rubicon. “Employee-owned companies tend to excel in retaining the best people, attracting talented new staff and engaging employees. “Those employees in turn drive performance, innovation, and service excellence, with even more opportunity to share in the wealth they create. “As well as rewarding our existing team and giving them the opportunity to shape the future of the business, we expect our new employee ownership status to attract more talented new colleagues to help us grow. “Our clients have always known we are a different kind of recruitment business, and now employee ownership is a very visible demonstration of that.” Lloyd said Rubicon People Partnership, which is on course for an £11m turnover this year, would now be embarking on a ‘Go for Growth’ strategy. As well as increasing its geographical spread and attracting more clients it was also keen to welcome talented, experienced staff who were interested in joining a wholly employee-owned business. In a message to his LinkedIn followers, Lloyd said: “It surprises me that more firms don’t travel this route as the evidence shows that becoming employee owned helps businesses become more innovative, resilient, competitive, successful, profitable, and sustainable. “Employee ownership builds trust and shared responsibility, uniting leaders and employees behind a common purpose which will put businesses in a better position to flex and adapt. “These are key qualities needed to help businesses recover in the wake of the pandemic related lockdowns. “Exciting times!” www.rubiconpeople.co.uk Watch Lloyd Banks speaking to Dorset Chamber Chief Exec Ian Girling in one of our series of Business Insights videos at www.dorsetchamber.co.uk Written by Andrew Diprose Dorset Biz News
more news online - www.dorsetchamber.co.uk/news
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Dorset Chamber Events Date May
13 26
Event
Network Nationally with the South East Chambers Simply Networking Online @9 with Deep South Media
Time
Venue
Price (+VAT)
09.50 – 12.00
ONLINE (zoom)
Members Only | Free
08.50 – 10.30
ONLINE (zoom)
Members Only | Free
June
9
Simply Networking Online @9
08.50 – 10.30
ONLINE (zoom)
Members Only | Free
23
Simply Networking Online @9
08.50 – 10.30
ONLINE (zoom)
Members Only | Free
Thinking of joining Dorset Chamber? To attend one of our Simply Networking events as a guest email membership@dorsetchamber.co.uk
International Training Diary
Date May
Event
Time
Venue
Price (+VAT)
11
Methods of Payment
09:30 – 12.30
ONLINE (zoom)
£150 +VAT for Members £195 +VAT for Non-Members
11
Export Strategy & Tactics
09:30 – 12.30
ONLINE (zoom)
£150 +VAT for Members £195 +VAT for Non-Members
12
Import Procedures
09:30 – 12.30
ONLINE (zoom)
£150 +VAT for Members £195 +VAT for Non-Members
13
Documentary Letters of Credit
09:30 – 12.30
ONLINE (zoom)
£150 +VAT for Members £195 +VAT for Non-Members
25
2021 Shipping Routes
09:30 – 12.30
ONLINE (zoom)
£150 +VAT for Members £195 +VAT for Non-Members
26
Preference Rules of Origin
09:30 – 12.30
ONLINE (zoom)
£150 +VAT for Members £195 +VAT for Non-Members
27
Inward & Outward Processing
09:30 – 12.30
ONLINE (zoom)
£150 +VAT for Members £195 +VAT for Non-Members
Advanced Economic Operator (AEO)
09:30 – 12.30
ONLINE (zoom)
£150 +VAT for Members £195 +VAT for Non-Members
June
8
To book events please go to www.dorsetchamber.co.uk/events
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DORSET BUSINESS FOCUS / BUSINESS DIRECTORY
Accountants & Tax Advisors
Air Conditioning
Brewery
ABGI UK, London 0203 984 0321 www.abgi-uk.com
Nauticool Ltd, Poole 01202 739937 www.nauticool.com
Hall & Woodhouse Ltd, Blandford St Mary 01258 452141 www.hall-woodhouse.co.uk
Albert Goodman, Taunton 0330 333 5039 www.albertgoodman.co.uk
Universal Maintenance Contracts Limited, Wimborne 01202 891772 www.umc-ac.com
Pure Milk Vodka Ltd, Beaminster 01308 868844 www.blackcow.co.uk
Architects
Bournemouth Property Association, Bournemouth 01202 204717 www.bpa-online.co.uk
Arnold Accounting & Bookkeeping Services Ltd, Christchurch 07513 838434 www.arnoldaccounting.co.uk ASfB | Accounting Services for Business, Bournemouth 01202 755600 www.accountingservicesforbusiness.co.uk Azets, Bournemouth 02380 247070 www.azets.co.uk Bicknell Business Advisers Ltd, Bournemouth 01202 025252 www.bicknells.net Certius Professional Services Limited, Poole 08006 890794 www.certius.co.uk Enrich Accounting Ltd, Bournemouth 07403 407455 www.enrichaccounting.co.uk Filer Knapper LLP, Christchurch 01202 483341 www.filerknapper.co.uk Frost and Company, Dorchester 01202 840225 www.frostandcompany.co.uk Grant Sellers Chartered Accountants, Verwood 01202 824500 www.grantsellers.co.uk Hill Osborne, Poole 01202 678555 www.hillosborne.com Hunts Accountants Limited, SHERBORNE 01935 815008 www.huntsaccountants.co.uk Inspire Professional Services Limited, Poole 01202 717867 www.inspireaccountants.co.uk Mazars LLP, Poole 01202 680777 www.mazars.co.uk
Lionel Gregory Architects Ltd, Poole 01202 723157 www.lionelgregoryarchitects.co.uk QP Architecture, Christchurch 01202 484642 www.qparchitecture.com Western Design Architects, Blandford Forum 01258 830675 www.westerndesignarchitects.com
Audio Visual Equipment MVS Audio Visual, Wimborne 01202 861696 www.mvsav.co.uk
Autoclave Pressure Vessels
Brian G Ford FCA, Ringwood 01425 472749,
ASC Process Systems Limited, Poole 07919 276205 www.aschome.com
Aviation Bournemouth Airport, Christchurch 01202 364114 www.bournemouthairport.com DAeCO, Poole 01202 880302 www.daeco.co.uk FGP Systems ltd, Weymouth 01305 773638 www.fgpltd.co.uk Think Research, Poole 01202 765654 www.think.aero
Banking
On The Spot Accountants, Lymington 07973 939228 www.onthespottax.co.uk
Bathroom Design & Installation
PKF Francis Clark, Poole 01202 663600 www.francisclark.co.uk
Ocean Bathrooms, Bridport 01308 800511 www.oceanbathrooms.com
Saffery Champness LLP, Bournemouth 01202 204742 www.saffery.com
Bookkeeping and Payroll
Ward Goodman Chartered Accountants, Wimborne 01202 875900 www.wardgoodman.co.uk
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May 2021 | Dorset Business Focus
Amanda J Green Ltd, London 07976 613553 www.ajgleadership.com
Bidbetter Ltd, Poole 07944 847014/01202 237506 www.bid-better.co.uk
J.P.Morgan, Bournemouth 01202 342000 www.jpmorgan.com
Tragor Ltd, Poole 01202 680914 www.tragor.co.uk
ActionCOACH Bournemouth, Christchurch 07415 517206 www.bournemouth.actioncoach.co.uk
Walcom Integration Ltd, Bournemouth 08000 487384 www.walcomintegration.com
Morris Lane, Poole 01202 715950 www.morrislane.co.uk
Smith and Williamson, Southampton 02380 827600 www.smithandwilliamson.com
Business Coaching/ Consultancy
Aspirin Business Solutions Ltd, Bournemouth 01202 801187 www.aspirinbusiness.com
HSBC, Bournemouth 03455 848056 www.banking.hsbc.co.uk
SJT Accounts Ltd, Bournemouth 07855 295280 www.sjtaccountsltd.com
Wimborne BID, Wimborne Minster 01202 888992 www.wimborne.info
Quad Vision Ltd, Wimborne 03300 419019 www.quadvision.co.uk
MLW Accountants, Poole 07900 924872 www.mlwaccountants.co.uk
Schofields Chartered Accountants, Bournemouth 01202 555785 www.schofieldsonline.co.uk
Business Associations
CLIENTLOGIX Ltd, Poole 07879 660622 www.clientlogix.co.uk David McDonald Consulting Ltd, Bournemouth 07872 407548 www.vistage.co.uk/david.mcdonald
Sheridan Lake Associates, Christchurch 07831 310613 www.coachingmentoring.co.uk Smart Quality Services Ltd, Bournemouth 07514 701994 www.smartquality.co.uk SME Assistance - Simon Rigby, Tarrant Monkton 07590 673704 www.smeassistance.co.uk Stick With It Business Coaching, Southampton 07709 692821 www.StickWithItBusinessCoaching.co.uk SUCCESSMITH, Poole 07763 316763 www.successsmith.co.uk The Arts Development Company, Dorchester 01305 224901 www.theartsdevelopmentcompany.org.uk The CEO Coach Ltd, Poole 07973 137470 www.jamesakinsmith.co.uk The Change Agent Ltd, Bournemouth 07990 514537 www.thechangeagent.me Traction Six, Broadstone 02033 849785 www.tractionsix.co.uk Transitions Life Coaching, Ringwood 01425 472354 www.transitionslifecoaching.co.uk Verace Business Assistance, Poole 07467 952352 www.veraceba.com Wessex Ventures Limited, Ferndown 07768 703809 www.wessexventures.com
Dean Skivington Consulting, Swanage 07532 889488,
Workforce Results, Poole 01202 800551 www.WorkforceResults.com
DELTA Group, Broadstone 01202 690348 www.deltagroup.co.uk
Business Process Automation
Dorset Business Consultants Ltd, Poole, Not available, DorsetBusinessConsultants. co.uk
provulo, Weybridge 07503 267160 www.provulo.com
Dorset Business Mentors, Dorchester 01202 607530 www.dormen.org.uk
Business Recovery & Insolvency
Futurum Consulting Ltd, Salisbury 0333 3399926 www.futurum-consulting.co.uk
Antony Batty & Co, Bournemouth 01202 551193 www.antonybatty.com
HANTEC SYSTEMS LIMITED, Eastleigh 023 8166 1995 www.hantec.co.uk
Fortus Business Recovery, Southampton 07776 707725 www.fortusrecovery.co.uk
Insight6 - Dorset, Salisbury 07887 554898 www.insight6.com/dorset
Portland Business & Financial Solutions Limited, Poole 01202 712810 www.portbfs.co.uk
J R L Coaching and Consulting, Bournemouth 07795 202982 www.jrlcoaching.co.uk KIMCO, Wimborne 01202 888549 www.kimcoafrica.com/en/
Verulam Advisory, Bournemouth 01202 941475 www.verulamadvisory.co.uk
Business Support Services
Market Makers, Dorchester 07733 368386,
Dorset Business Angels, Bournemouth 01202 706975 www.dorsetbusinessangels.co.uk
Ookkee, Poole 01202 283214 www.ookkee.co.uk
Pidela Consulting Ltd, Dorchester 07866 360334 www.pidela.co.uk
Evolve, Poole 0333 322 2332 www.evolvemembers.com
Branding & Design
Quay Business Associates Ltd, Poole 01202 679225 www.quaybusinessassociates.co.uk
Flexible Project Management, Broadstone 07710 454065 www.flexiblepm.co.uk
Quay Development Coaching, Poole 01202 690415 www.quaydevelopmentcoaching.com
Gradient (Europe) Ltd, Bournemouth 07595 264368 www.gradient.uk.com
The Crop, Bournemouth 07575 358644 www.thecrop.co
Selfless Leadership Ltd, Poole 07712 468338 www.selflessleadership.co.uk
Janus PPM, Dorchester 07582 415346 www.janusppm.co.uk
Workwear Pro Direct, Chard 01460 298615 www.workwearprodirect.com
SGS United Kingdom Ltd, Ellesmere Port 01276 697715 www.sgs.co.uk
Kirks Insolvency, Poole 01202 606400 www.kirks.co.uk
Milburn Finance, Bournemouth 01202 535399 www.milburnfinance.com
Becks Neale Designer & Brand Consultant, Ferndown 01202 973017 www.becksneale.co.uk
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DORSET BUSINESS FOCUS / BUSINESS DIRECTORY Law Point, Bournemouth 01202 729444 www.law-point.co.uk
BCHA, Bournemouth 01202 410500 www.bcha.org.uk
Talbot Village Trust, Wimborne 01202 338551 www.talbotvillagetrust.org
Spetisbury Construction Ltd, Wimborne 01202 856685 www.spetisburyconstruction.co.uk
Signature Office Support, Wareham 07909 042262 www.signatureofficesupport.co.uk
Bournemouth Hospital Charity, Bournemouth 01202 704060 www.bournemouthhospitalcharity.org
The Grove Hotel Bournemouth, Bournemouth 01202 552233 www.thegrovebournemouth.co.uk
T A Colbourne Projects Ltd, Poole 01202 716516 www.tacolbourne.co.uk
CAN (Community Action Network), Poole 01202 466130 www.can100.org
The Tank Museum, Bovington 01929 405096 www.tankmuseum.org
The Passionate PA (UK) Ltd, Poole 01202 802863 www.thepassionatepa.co.uk
Care
Care South, Poole 01202 712400 www.care-south.co.uk
Wessex Reserves Forces & Cadets Association, Taunton 01823 250110 www.wessex-rfca.org.uk
Catering & Catering Equipment
Citizens Advice Bournemouth Christchurch and Poole, Bournemouth 01202 290967 www.citizensadvice.org.uk
WISE Ability Services Ltd, Bournemouth 07712 393719 www.wiseability.co.uk
Comax Ltd, Ringwood 01202 684111 www.comaxuk.com
Diverse Abilities, Poole 01202 718266 www.diverseabilities.org.uk
Guarantee Laundries Ltd, Stalbridge 01935 812118 www.guarantee-laundries.co.uk
Dorset Community Foundation, Poole 01202 670815 www.dorsetcommunityfoundation.org
Signature Catering, Ringwood 01425 477665 www.signaturecateringco.co.uk
Dorset Mind, Bournemouth 01202 099183 www.dorsetmind.uk
Chamber of Commerce
Dorset Reclaim, Bournemouth 01202 773384 www.dorsetreclaim.org.uk
Good Oaks East Dorset, Christchurch 01202 065261 www.goodoakshomecare.co.uk/ eastdorset/
Bridport Business Chamber of Trade and Commerce, Bridport 07577 199786 www.bridportbusiness.org.uk Dorchester Chamber for Business, Dorchester 01305 360293 www.dorchesterchamber.co.uk Dorset Chamber, Poole 01202 714800 www.dcci.co.uk Ferndown Chamber for Business, Ferndown 01202 912182 www.ferndownchamber.org.uk Gillingham Chamber of Commerce & Industry, Gillingham 01747 823699 www.gcci.co.uk Shaftesbury & District Chamber of Commerce (SDCC), Shaftesbury 01747 850059/01747 853957 www.shaftesburychamber.co.uk Sherborne Chamber of Trade & Commerce, Sherborne 01935 815 008 www.sherbornechamber.co.uk Somerset Chamber of Commerce & Industry, Taunton 01823 444924 www.somerset-chamber.co.uk SturBiz - Sturminster Newton Chamber of Commerce, Sturminster Newton 07810 424269 www.facebook.com/SturBiz Swanage & District Chamber of Trade, Swanage 07966 462974 www.swanagechamberoftrade.co.uk
Dorset Wildlife Trust, Dorchester 01305 217987 www.dorsetwildlifetrust.org.uk Education Development Trust, Fareham 01329 559170 www.educationdevelopmenttrust.com Faithworks Wessex, Bournemouth 01202 429037 www.faithworkswessex.org.uk HealthBus Trust, Bournemouth 07395 560343 www.healthbus.co.uk Help and Care, Bournemouth 03001 113303 www.helpandcare.org.uk Home-Start North Dorset, Sturminster Newton 01258 473038 www.home-start-northdorset.co.uk Hope HTS, Bournemouth 01202 312231 www.hopehts.com Julia’s House, Poole 01202 644220 www.juliashouse.org Lewis-Manning Hospice Care, Poole 01202 708470 www.lewis-manning.co.uk Lighthouse Poole, Poole 01202 781 320 www.lighthousepoole.co.uk MYTime Young Carers, Poole 01202 710701 www.mytimecharity.co.uk Pavilion Dance South West, Bournemouth 01202 203637 www.pdsw.org.uk
Weymouth & Portland Chamber of Commerce, Weymouth 07730 135973 www.wpchamber.co.uk
Pivotal Housing Association, Bournemouth 01202 306070 www.pivotalhomesgroup.com
Charity
Poole Hospital Charity, Poole 01202 448449 www.poolehospitalcharity.co.uk
360 Skills For Life, Wimborne 01202 130395 www.360skillsforlife.org About Face, Poole 01202 677340 www.about-face.info Ansbury, Poole 01202 677557 www.ansbury.co.uk Autism Wessex, Christchurch 01202 483360 www.autismwessex.org.uk
PramaCare, Poole 01202 207300 www.pramafoundation.org.uk Rotary International District 1110, Wimborne 01202 882277 www.rotary.org Sexual Trauma and Recovery Services (STARS), Poole 01202 308840 www.starsdorset.org
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YMCA Bournemouth, Bournemouth 01202 290451 www.ymcabournemouth.org.uk
Chemical Supply Analytical Services OEMAchem, Southampton 02380 707686 www.oemachem.co.uk
Cleaning Services AMS Cleaning Ltd, Broadstone 01202 600611 www.amsclean.co.uk Apple Clean, Bognor Regis 0800 587 4571 www.appleclean.co.uk/bournemouth/ BH Commercial Cleaning Limited, Wimborne 01202 068088 www.bhcommercialcleaning.co.uk Clean Deep Services Ltd., Broadstone 07598 996307 www.cleandeep.co.uk Dorset Commercial Cleaning, Poole 01202 986700 www.dorsetcommercialcleaning.com
Construction & Surveyors Acheson Construction Ltd, Dorchester 01305 267938 www.achesonconstruction.com Composite Profiles UK Limited, Poole 01202 659237 www.compositeuk.com Godsell Arnold Partnership Ltd, Broadstone 01202 600900 www.gapltd.eu.com Graham Garner & Partners Ltd, Broadstone 01202 697341 www.ggpl.co.uk Greendale Construction Ltd, Poole 01202 764551 www.greendaleconstruction.com Harry J Palmer (Broadstone) Ltd, Wimborne 01202 842224 www.harryjpalmer.co.uk Primmer Olds B.A.S Chartered Surveyors, Bournemouth 01202 013015 www.primmeroldsbas.co.uk Quoin Property Consulting Limited, Wimborne 07710 543305, Savills, Wimborne 01202 856800 www.savills.co.uk Sherborne Holdings Ltd, Bournemouth 01202 303585 www.sydenhams.co.uk Siteright Construction Supplies Ltd, Sturminster Marshall 01258 858028 www.siteright.net
Vail Williams, Wimborne 01202 558262 www.vailwilliams.com WFBA Consulting Civil and Structural Engineers, Romsey 01794 368241 www.wfba.co.uk
Construction Design & Build All Build Developments, Bournemouth 01202 070560 www.allbuilddevelopments.co.uk Designed in Oak, Ringwood 07860 629616 www.designedinoak.co.uk Jurassic Coast Ventures Ltd, Bridport 07977 707617 www.sipsclassrooms.co.uk/design PDL BOURNEMOUTH LTD, Bournemouth 01202 554450 www.pdlbournemouth.co.uk Woodmace, Poole 07702 714710 www.woodmace.co.uk
Consultancy - Compliance Risk Advisory Space Time Ltd, Christchurch 07780 877167 www.space-time.co.uk
Corporate Gifts & Clothing 4Couture.com, Ferndown 08452 260880 www.4couture.com The Perfect Source Limited, Wimborne 0845 6434959 www.yourperfectsource.com UK Printed Mugs, Poole 01202 798828 www.ukprintedmugs.co.uk Wessex Trophies Limited, Broadstone 01202 650444 www.wessextrophies.co.uk
Couriers & Freight Forwarding AOG Worldwide Ltd, Christchurch 01202 375702 www.aogworldwide.co.uk E-TEL EXPRESS, Ferndown 01202 874156 www.e-telexpress.com Kuehne & Nagel Ltd, Uxbridge 01159 438000 www.home.kuehne-nagel.com Raven Logistics, Poole 01202 800539 www.raven-logistics.co.uk Schenker Ltd, Poole 01202 862150 www.schenker.com
Cyber Security ESET UK, Bournemouth 01202 405405 www.eset.co.uk
Day Nurseries Tops Day Nurseries, Bournemouth 01202 551553 www.topsdaynurseries.co.uk
Defence ATLAS ELEKTRONIK UK LTD, Dorchester 01305 212400 www.atlas-elektronik.com
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DORSET BUSINESS FOCUS / BUSINESS DIRECTORY
Digital Agencies Total Guide to Poole, Poole 07814 080119 www.totalguidetopoole.com
Display & Storage Suppliers Shopfitting Warehouse, Wimborne 01258 859900 www.shopfittingwarehouse.co.uk
Distribution Clarendon Specialty Fasteners, Swindon 01793 439166 www.clarendonsf.com De Monchy Aromatics Ltd, Poole 01202 620888, DigitalAir Wireless, Poole 01202 612400 www.digitalairwireless.com Kong Company Ltd, Salisbury 01722 783211 www.kongcompany.com Pam International, Poole 07496 388327 www.paminternational.co.uk Riverside Aromatics Ltd, Poole 01202 679532 www.riversideaeromatics.com
Education Aurora Boveridge College, Wimborne 01725 551247 www.the-aurora-group.com/ boveridgecollege
Utility Point Energy & Telecoms, Poole 03455 577878/03455 570055 www.utilitypoint.co.uk
Bournemouth 7s, Poole 01202 545630 www.diamondsportinggroup.com
SG Financial Ltd, Poole 07775 710551 www.sg-financial.com/
Engineering
Lashings World X1 Ltd, Ferndown 07846 947397 www.lashingsworld.com
Shrap, Bournemouth 07837 182494 www.shrap.co.uk
Sandpolo Ltd, Aldeburgh 07796 693796 www.sandpolo.com
Strategic Solutions Chartered Financial Planners, Bournemouth 01202 769890 www.ssfs.co.uk
A & M Defence & Marine Services Ltd, Wimborne 01202 828700 www.amdefencemarine.co.uk Aeronautical & General Instruments Ltd, Poole 01202 689022 www.agiltd.co.uk Aish Technologies, Poole 01202 307082 www.aishtechnologies.com Aviation & Defence Spares, Poole 01202 768667 www.aviationdefence.co.uk Avonwood Developments, Wimborne 01202 868000 www.avonwood.co.uk AW Precision Engineering Ltd, Poole 01202 710789 www.awprecisionengineering.co.uk Chemring Technology Solutions Ltd, Poole 01202 628155 www.chemring.co.uk Downhole Tools International Ltd, Poole 01202 690001 www.dti.uk.com G K D Technik Ltd, Wimborne 01202 861961 www.gkdtechnik.com
UKSV, Ringwood 01425 480444 www.uksv.co.uk
Facilities Management Candour Facilities Management Limited, Ringwood 07766 397605 www.candourfm.com
Templar Financial Associates , Bournemouth 0345 9001298 www.templar-associates.co.uk
Financial Services
The Lewis Workplace Pension Trust, Poole 01202 738650 www.lewismastertrust.co.uk
Apex CB Financial Planning, Poole 01202 622223 www.apexcb.com Archway Financial Solutions LLP, RINGWOOD 01425 600616 www.archwayfs.com Baggette Wealth Management Ltd, Poole 01202 676983 www.baggette.co.uk
Blue Sky Financial Planning Ltd, Poole 01202 756560 www.blueskyfp.co.uk
WHIreland Wealth Management, Poole 01202 974111 www.whirelandwm.com
Business Cash Enabler, Bournemouth 07732 627085 www.businesscashenabler.co.uk
Y-Not Finance, Ferndown 01202 912182 www.y-notfinance.co.uk
Food & Drink
Bournemouth University, Poole 01202 961961 www.bournemouth.ac.uk/businessservices
IS-Rayfast Ltd, Swindon 01793 439136 www.is-rayfast.com
Church House Investment Management, Sherborne 01935 382620 www.ch-investments.co.uk
Lab21 Healthcare Ltd, Bridport 01308 421829 www.lab21.com
Creditplus, Poole 01202 684898 www.creditplus.co.uk
Littlemore Scientific Engineering, Gillingham 01747 835550 www.elsec.co.uk
First Capital Finance Ltd, Bournemouth 01202 434000 www.firstcapitalfinance.co.uk
Skills & Learning Adult Community Education, Poole 01202 123444 www.skillsandlearningace.com Solent University, Southampton 02382 013291 www.solent.ac.uk SWRAC, Wimborne 07841 784000 www.swrac.ac.uk The Bournemouth English Book Centre, Poole 01202 712908 www.bebc.co.uk Touchstone Training Ltd, Bournemouth 07903 438381 www.touchstonetraining.co.uk Weymouth College, Weymouth 01305 208919 www.weymouth.ac.uk
Electric Vehicle Charging Apollo Electric Car Chargers, Southampton 01962 790005 www.apollocarchargers.com
Electrical Services Drewlec Electrical Services, Bournemouth 01202 575757 www.drewittgroup.co.uk
Energy Efficiency Services Thermal & Acoustic Solutions Ltd, Christchurch 01202 487463 www.thermalacoustics.co.uk
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May 2021 | Dorset Business Focus
Modulift UK Ltd, Poole 01202 621511 www.modulift.co.uk Reidsteel, Christchurch 01202 483333 www.reidsteel.com Safi Valves Ltd, Poole 01202 624618 www.safi-limited.com Smiths Metal Centres Ltd, Verwood 01202 893755 www.smithmetal.com Spherea Test & Services Limited, Christchurch 01202 872800 www.spherea.com Tides Marine International Ltd, Poole 01202 656773 www.tidesmarine.co.uk Ultra Electronics ENERGY, Wimborne 01202 850450 www.ultra-ncs.com
Environmental Services Floodmate, Poole 0800 93269007790474478 www.floodmate.co.uk SUEZ recycling and recovery UK, Maidenhead 0800 093 1103 www.suez.co.uk
Event Management & Equipment BH Live, Bournemouth 01202 055555 www.bhlive.org.uk
TheNonExec, Ringwood 01202 828266 www.thenonexecutive.com Wavecrest Capital Ltd, Bournemouth 01202 779147 www.wavecrestcapital.co.uk
iec Ltd, Poole 01202 339559 www.iecltd.co.uk
PETA Limited, Portsmouth 02392 538700 www.peta.co.uk
The Mortgage Explorer, New Milton 01425 627511 www.brooklandscommercialfinance.com/
Bloom Finance Group CIC, Bournemouth 01202 914413,
Bournemouth and Poole College, Poole 01202 205500 www.thecollege.co.uk
Kingston Maurward Enterprises Ltd (KME), Dorchester 01305 215000 www.kmc.ac.uk
Teachers Building Society, Wimborne 01202 843500 www.teachersbs.co.uk
Ideal Financial Solutions, Poole 01202 916488 www.idealfinancialsolutions.co.uk Investec Wealth & Investment Limited, Bournemouth 01202 208100 www.investecdfm.co.uk Lester Brunt Wealth Management, Wimborne Minster 01202 695801 www.lesterbrunt.co.uk Lewis & Co (Investments & Pensions) Limited, Poole 01202 718400 www.lewisinvestment.co.uk Life Matters, Poole 01202 025481 www.lifemattersfp.com Moneycorp, South West London 02078 287000 www.moneycorp.com Mortgage Squared Ltd, Bournemouth 0808 1551807 www.mortgagesquared.co.uk NFU Mutual West Dorset, Beaminster 01308 862774 www.nfumutual.co.uk/beaminster Peter Harding Wealth Management, Poole 01202 830730 www.peterhardingwm.co.uk Quilter Financial Advisers, Ringwood 07736 561429 www.linkedin.com/in/paul-read-16574633/ Redwood Business Finance Ltd, Bournemouth 07702 098884 www.redwoodbusinessfinance.co.uk
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ABP Yetminster, Yetminster 01935 872777 www.abpfoodgroup.com BV Dairy, Shaftesbury 01747 851855 www.bvdairy.co.uk Harlees Fish and Chips, Wimborne 01202 602524 www.harlees.co.uk Hincknowle Fruit Farm, Bridport 01308 488765, Keith Spicer Ltd, Wimborne 01202 863800 www.keith-spicer.co.uk Organix Brands Ltd, Bournemouth 07458 022789 www.organix.com Rossi International Ltd, Wimborne 01258 857210 www.rossiinternational.co.uk The Jordans & Ryvita Company, Dorchester 01305 751000 www.dorsetcereals.co.uk The Watercress Company, Dorchester 01305 250875 www.thewatercresscompany.co.uk
Funeral Services & Directors F C Douch & Son (Funerals), Wimborne 01202 882936 www.fcdouch.co.uk Nicholas O’Hara Funeral Directors Ltd, Wimborne 01202 882134, oharafunerals.co.uk/
Furniture Custom World Dorset Ltd, Ferndown 01202 896816 www.customworldbedrooms.co.uk G P & J Baker Limited, Poole 01202 266999 www.gpjbaker.com
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DORSET BUSINESS FOCUS / BUSINESS DIRECTORY
Graphic Design
Hotels & Conferencing
Creative Studios, Wareham 01929 551700 www.creative-studios.com
Bournemouth Carlton, Bournemouth 03300 283411 www.bestwestern.co.uk
Green Energy
Bournemouth Highcliff Marriott Hotel, Bournemouth 01202 557702 www.bournemouthhighcliffmarriott.co.uk
Voltalia UK PLC, London W6 07989 494455 www.voltalia.com
Health Bioenergetics Systems Technology Group Ltd, Poole 01202 785888 www.neshealth.com
Chewton Glen, New Milton 01425 275341 www.chewtonglen.com Hotel Du Vin & Bistro Poole, Poole 01202 785570 www.hotelduvin.com
Bridge Health & Wellbeing, Christchurch 01202 473800 www.bridgehw.com
Kingston Country Courtyard, Corfe Castle 01929 481066 www.kingstoncountrycourtyard.com
BWT Physio, Poole 01202 749514 www.bwtphysio.co.uk
Marsham Court Hotel, Bournemouth 01202 552111 www.marshamcourthotel.co.uk
CryoShower, Swanage, 7532889488 www.cryoshower.co.uk
Minterne Estate, Dorchester 01300 341370 www.minterne.co.uk
DDC Dolphin Limited, Poole 01202 731555 www.ddcdolphin.co.uk Footfocus Podiatry, Ringwood 01425 837570 www.footfocuspodiatry.co.uk Healthful Mind Clinic, Wimborne 0333 7726233 www.healthfulmindclinic.co.uk Kestrel Medical Ltd, Broadstone 01202 658444 www.vocalzone.com
Summer Lodge Hotel, Dorchester 01935 482000 www.summerlodgehotel.com The Hilton Bournemouth, Bournemouth 01202 804775 www.bournemouthhilton.com Village Hotel Bournemouth , Bournemouth 01202 416147 www.village-hotels.co.uk
HR
Liberty Private Care, Christchurch 01202 800494 www.libertyprivatecare.co.uk
Absolute Works Dorset, Poole 01202 241763/07730 732124 www.absoluteworks.co.uk/hr-dorset/
Livewell Dorset, Weymouth 01305 233105 www.livewelldorset.co.uk
Hillingdon HR, Poole 07795 558648 www.Hillingdonhr.co.uk
Nuffield Health Bournemouth Hospital, Bournemouth 01202 702809 www.nuffieldhealth.com
Jurassic HR, Weymouth 07873 874478 www.jurassichr.com
Health & Safety
Purple HR Ltd, Wimborne 01202 801047 www.purplehr.co.uk
A3C (U.K.) Limited, Blandford Forum 07702 013198 www.a3c.co.uk
The HR Team South Coast LTD, Poole 01202 701414 www.thehrteam.co.uk
CT Health and Safety, Broadstone 07956 074798 www.cthealthandsafety.com
Treenhill Consulting Ltd, Fordingbridge 0330 0010030/07508 424502 www.treenhill.co.uk
DoorTECH Safety Solutions , Ferndown 08458 385906 www.doortech.co.uk
ViewHR Ltd, Ringwood 01425 205390 www.viewhr.co.uk
Fire Door Controls, Ferndown 0845 2260536 www.firedoorcontrols.co.uk
Import/Export Services
Quadrant Safety, Poole 01202 622391/07538900201 www.quadrantsafety.com Wessex Safety Services LLP, Bournemouth 07850 030791 www.wessexsafetyservices.co.uk
EMONA PARTNERS LTD., Bournemouth 07961 094428 www.emonapartners.co.uk International Trade Matters, Bampton 01398 332881 www.internationaltradematters.com IST Supplies Ltd, Uxbridge, 1895424505 www.istsupplies.com
Cornish Mutual, Truro 07814929262/ 01872 227151 www.cornishmutual.co.uk
Target IT Services, Bournemouth 01202 538488 www.target-its.co.uk
Coversure Insurance Services (Poole & Weymouth), Poole 01202 929141/01305 457202 www.coversure.co.uk/poole
Tech Wessex, Weymouth 01305 300320 www.techwessex.net
Gallagher Insurance Brokers, Bournemouth 08002 988707, NFU Mutual Wessex, Wareham 01929 553472 www.nfumutual.co.uk/wareham The Insurance Institute of Bournemouth, Bournemouth 01202 518242 www.localinstitutes.cii.co.uk/bournemouth UK Health Insurance, Poole 01202 756352 www.ukhealthinsurance.com
Interactive 3D & VR CentreVR Limited, Bournemouth 01202 878300 www.centrevr.co.uk
IT A B S Computer Systems Ltd, Poole 01202 770900 www.absgb.com BouDig, Bournemouth 01202 800994 www.bournemouth.digital C3IA Solutions Limited, Poole 01202 721123 www.c3iasolutions.co.uk CFA Trading (Refurbished Computers), Poole 0333 666 7771 www.refurbo.co.uk
TECHNEDs Ltd, Poole 03333 031047 www.techneds.co.uk The Data Vault, Bournemouth 01202 375079 www.thedatavault.uk
Kitchen Design Curiel Kitchen Designs, Ferndown 01202 897332/07834 228129 www.curielkitchendesign.co.uk
Landscape Services Eazy Garden Ltd, Ferndown 01202 978373 www.eazygarden.co.uk
Landscape Supplies & Aggregates Suttle Stone Quarries, Swanage 01929 439444 www.suttles.co.uk
Laundry Service & Equipment Tech2Serv Ltd, Bournemouth 07917 542246 www.tech2serv.co.uk
Lifts Supply & Installation Bourne Lifts Ltd, Ferndown 01202 582923/07808 813804 www.bournelifts.co.uk
Local Authority
Chillblast, Poole 01202 068333 www.chillblast.com
BCP Council, Bournemouth 01202 454630 www.bcpcouncil.gov.uk
ENHANCED, Poole 01202 308000 www.enhanced.co.uk
Dorset Council, Dorchester 01305 221000 www.dorsetforyou.com
Glitch IT Limited, Christchurch 01202 237996 www.glitch.services
Dorset Local Enterprise Partnership , Poole 01202 962719 www.dorsetlep.co.uk/invest-in-dorset/
ITEC Connect Ltd, Wimborne 01202 848866 www.itecgroup.co.uk
Manufacturing
ITSB, Bournemouth 03300 881 335 www.itsupportbusiness.co.uk
A & E Connock (Perfumery & Cosmetics) Ltd, Wimborne 01425 653367 www.connock.com
Juice Broadband, Poole 01202 332331 www.juice-broadband.com
A B Precision (Poole) Ltd, Poole 01202 665000 www.abprecision.co.uk
Keyfort Ltd, Bournemouth 08448 014580 www.keyfort.co.uk
Abbey Supply Co Ltd, Poole 01202 623258 www.abbeysupply.com
Kimcell Ltd, Dorchester 01202 755300 www.kimcell.com
Ability Projects Ltd, Poole 01202 305800 www.abilityprojects.com
Netriver Systems Limited, Weymouth 02087 060995 www.netriver.co.uk
AlfaTronix Ltd, Poole 01202 715517 www.alfatronix.com Alltrista Plastics Limited, Christchurch 01202 483636 www.jadexinc.com
Holiday Parks
Insurance
Hoburne Ltd, Christchurch 01425 277661 www.hoburne.com
A -One Insurance Group, Ringwood 01425 480700 www.aoig.co.uk
Newburgh Networks Limited, Blandford forum 01258 444999 www.newburghnetworks.com
West Dorset Leisure Holidays, Bridport 01308 422139 www.wdlh.co.uk
A Plan Insurance Poole, Poole 01202 644390 www.aplan.co.uk/poole
QuoStar Solutions Ltd, Bournemouth 0845 644 0331 www.quostar.com
Ashland Industries Europe – ISP Microcaps UK Ltd, Poole 01202 627352 www.ashland.com
Alan & Thomas Insurance Group, Poole 01202 754900 www.alan-thomas.co.uk
SecQuest Information Security Ltd, Southampton 0345 19 31 337 www.secquest.co.uk
ASM Assembly Systems (Weymouth)., Weymouth 01305 760760 www.asm.com
Sense IT Support, Ringwood 01425 267267 www.sensesupport.co.uk
BEST Fittings Ltd, Gillingham 01747 312672 www.bestfittings.co.uk
SPC IT, Poole 01202 935593 www.spcit.co.uk
BOFA International Ltd, Poole 01202 699444 www.bofa.co.uk
Home Improvements Southern Softflow, Three Legged Cross 01202 828241 www.southernsoftflow.co.uk
Home Technology Living Home Technology , Poole 01202 775133 www.livinghometech.co.uk
All Insure Services Ltd, Blandford Forum 01258 488879 www.allinsureservices.co.uk Coleman Marine Insurance a Gallagher Company, Poole 01202 647400 www.stackhouse.co.uk
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DORSET BUSINESS FOCUS / BUSINESS DIRECTORY Bowmill Engineering Ltd, Poole 01202 266266 www.bowmill.co.uk
Hamworthy Heating Limited, Poole 01202 662500 www.hamworthy-heating.com
S K C Ltd, Blandford Forum 01258 480188 www.skcltd.com
BWR Web Design, Bournemouth 07752 444377 www.bwrwebdesign.com
British Diamond Wire Die Co Ltd, Poole 01202 745104 www.balloffetdie.com
Heatric Division of Meggitt (UK) Ltd, Poole 01202 627084 www.heatric.com
Sargasso Worldwide Industrial Limited, Sturminster Newton 07743 877690 www.sargassoworldwide.com
Caron Khan Consultancy, Bournemouth 07967 524578 www.caronkhan.co.uk
Honeywell Analytics Ltd, Poole 01202 676161 www.honeywellanalytics.com
Senscient, Poole 01202 606460 www.msasafety.com
Hydreco Hydraulics Limited, Poole 01202 627500 www.hydreco.com
Siemens Traffic Mobility, Poole 01202 782000 www.siemenstraffic.com
I C B Waterproofing, Poole 01202 785200 www.icb.uk.com
Sigma-Aldrich, Poole 0800 717181 www.merckgroup.com
C R Instruments ltd, Christchurch 01202 989822 www.crinstruments.co.uk C.C.Moore & Co Ltd, Sturminster Newton 01963 362234 www.ccmoore.com Caleva Process Solutions Ltd, Sturminster Newton 01258 471122 www.caleva.co.uk Carlisle Fluid Technologies UK Ltd, Bournemouth 01202 571111 www.carlisleft.eu Caterpillar Marine Power UK Ltd, Wimborne 01202 796000 www.marine.cat.com CBRNergetics Ltd, Poole 01202 800298 www.cbrnergeticsltd.com CDA Products Limited, Shaftesbury 01747 352999 www.cdaproducts.co.uk Concept Cables Ltd, Blandford Forum 01258 480603 www.conceptcables.com Confex Technology Ltd, Poole 01202 881466 www.confexuk.com Coty International BV, Bournemouth 01202 524141, Cygnus Instruments Ltd, Dorchester 01305 265533 www.cygnus-instruments.com Darlena Ltd, Bournemouth 01202 302010 www.darlena.co.uk Dometic Group Ltd, Blandford Forum 03446 260141 www.dometicgroup.com Electronic Technicians Ltd, Wimborne 01202 897722 www.etluk.co.uk
I C Brindle & Co Ltd, Broadstone 01202 657814 www.icbrindle.com Industrial Abrasives Ltd, Christchurch 01202 303362 www.indab.com Ishida Europe, Poole 01202 466300 www.ishidaeurope.com Kallo Foods Ltd, Camberley 01276 609000 www.kallo.com KVP EU Ltd, Beaminster 01308 867020 www.kvpvet.com Lillidale Ltd, Wimborne 01202 848456 www.lillidale.co.uk Lotek UK Ltd, Wareham 01929 552992 www.lotek.com Lush Manufacturing Ltd, Poole 01202 664040 www.lush.co.uk Magicard Ltd, Weymouth 01305 470000 www.magicard.com Marden Edwards Ltd, Wimborne 01202 861200 www.mardenedwards.com Neal’s Yard Remedies, Gillingham 01747 834665 www.nealsyardremedies.com
Enovation Controls Ltd, Salisbury 01722 410055 www.enovationcontrols.eu
NETZSCH Pumps & Systems Ltd, Dorchester 01935 483900 www.netzsch.com
Farrow & Ball, Wimborne 01202 876141 www.farrow-ball.com
Nexus Cooling Ltd, Poole 01202 250100 www.nexuscooling.co.uk
Field International Limited, Poole 01202 676331 www.fieldinternational.com
Nunet Ltd, Ringwood 01202 821572 www.nunetsolutions.co.uk
FireSTOP Manufacturing Ltd, Dorchester 01305 213112 www.firestopltd.co.uk
Oakmount Control Systems Ltd, Yeovil 07812 653583 www.oakmountcs.net/data
Flowbird Transport Limited, Poole 01202 339339 www.flowbird.group/transport
Packline Ltd, Poole 01202 307700 www.packline.co.uk
Focal Point Fires, Christchurch 01202 499330 www.focalpointfires.co.uk
Physicool Ltd, Dorchester 07778 274265 www.physicool.co.uk
Gemini 2000 Ltd, Poole 01202 666700 www.gemini2k.com
Polyhose (UK) Ltd, Christchurch 01202 478334 www.polyhose.com
Get Fresh Cosmetics Ltd, Bournemouth 01202 859059 www.bombcosmetics.co.uk
Precision Acoustics Ltd, Dorchester 01305 264669 www.acoustics.co.uk
Greens Combustion, Poole 01202 607563 www.greenscombustion.com
Primetals Technologies Limited, Christchurch 01202 331000 www.primetals.com
Griff IVD Ltd, Yeovil 07778 997464 www.Griff-ivd.com Hamworthy Combustion Engineering, Poole 01202 662717 www.johnzinkhamworthy.com
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Solentim Ltd, Wimborne 01202 798510 www.solentim.com Sontronics, Poole 01202 722583 www.sontronics.com Strouden Joinery, Poole 01202 696123 www.stroudenjoinery.com Sunseeker International, Poole 01202 382222 www.sunseeker.com Superior Seals Limited, Wimborne 01202 854335 www.superiorltd.com Tecan Ltd , Weymouth 01305 765432 www.tecan.co.uk
Darren Northeast PR Ltd, Bournemouth 01202 676762 www.darrennortheast.co.uk Digital Storm Limited, Poole 01202 298392 www.digitalstorm.co.uk Dorset Media, Ferndown 07516 679004 www.dorset-media.com Dorset Tech, Gillingham 01258 808577 www.dorset.tech Insightful UX Ltd, Poole 01202 912760 www.insightfulux.co.uk Intergage Ltd, Wimborne 01202 684009 www.intergage.co.uk Key Digital Agency Ltd, Dorchester 01305 542000 www.key.digital Motley.co.uk, Sturminster Newton 01258 807695 www.motley.co.uk We Are 778 Ltd, Bournemouth 01202 778800 www.weare778.com
Media & Film
Thompson Valves Ltd, Poole 01202 647827 www.thompson-valves.com
Dorset Biz News Ltd, Poole 07838 858228 www.dorsetbiznews.co.uk
Time & Data Systems International Ltd, Poole 01202 723535 www.tdsi.co.uk
Global Brand Communications, Bournemouth 01202 727070 www.discoverglobal.co.uk
Trimetals Limited, Blandford Forum 01258 459441 www.trimetals.co.uk
Image Republic Ltd, Wimborne 01202 820555 www.imagerepublic.co.uk
Tyrol Tyre Sealant Manufacturer, Christchurch 01202 470257/07710 491310 www.tyrol.org.uk
Plato Video Ltd, Bournemouth 07557 448526 www.platovideo.co.uk
Vapormatic UK Limited, Exeter 01392 435461 www.vapormatic.com Violegen, Poole 01202 026656 www.violegen.com Wessex Filters Ltd, Poole 01202 671671, WRES Ltd, Poole 01202 674480 www.wres-welding.co.uk
The Blackmore Vale, Sturminster Newton 01258 472572 www.theblackmorevale.co.uk Wave 105, Fareham 01489 481057 www.wave105.com
Motivational Speaker & Trainer Peter Radford Speaker, Sturminster Newton 07884 946219/ 01258820897 www.peterradfordspeaker.com
Wyndham Page Ltd, Poole 01202 734656 www.wyndhampage.com
The Inspiration Bureau Ltd, Bournemouth 07717 870390 www.inspirationbureau.co.uk
Marine
Motoring Sales & Servicing
Actisense, Poole 01202 746682 www.actisense.com
Breeze Volkswagen, Poole 01202 713000 www.breeze-volkswagen.co.uk
Fireboy Xintex UK Operations Ltd., Poole 08453 899462 www.fireboy-xintex.com
E T S Truck & Van, Poole 01202 669339 www.etstrucks.co.uk
Marketing PR & Web Developers
Hendy Group, Eastleigh 023 8024 2616 www.hendy.co.uk/
Aylesworth Fleming, Bournemouth 01202 295723 www.afagency.co.uk
Marshall BMW/MINI, Bournemouth 01202 535535 www.marshallbournemouthbmw.co.uk
R. Hamilton & Co. Ltd, Mere 01747 860088 www.hamilton-litestat.com
B4B Marketing, Poole 01202 684400 www.b4b.co.uk
OKO Global LLP, Tiverton 02078 703156 www.oko.com
Rowland Sandwith Ltd, Wimborne 01202 882323 www.h-h-hancock.co.uk
Biddable Media Consultancy, Poole 07951 448452 www.biddablemediaconsultancy.co.uk
Poole Audi, Poole 01202 775050 www.pooleaudi.co.uk
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DORSET BUSINESS FOCUS / BUSINESS DIRECTORY Star Tech Ltd, Poole 01202 694758 www.star-tech.co.uk
Public Relations & Marketing Consultants
Dacombes of Wimborne, Wimborne 01202 882615 www.dacombesofwimborne.com
Talk Think Do, Wimborne 01202 375647 www.talkthinkdo.com
Volvo Cars Poole, Poole 01202 065555 www.volvocarspoole.co.uk
Deep South Media Ltd, Bournemouth 01202 534487 www.deepsouthmedia.co.uk
New Look Retailers LTD, Weymouth 01305 765000 www.newlook.com
V88 Apps, Poole 07721 776312 www.v88.co.uk
Notary Services
Liz Lean PR, Poole 01202 701828 www.lizleanpr.co.uk
OnBuy.com, Poole 01202 048630 www.OnBuy.com
Solar/Green Energy
Perceptions Marketing Solutions, Weymouth 07739 582608 www.perceptionsuk.co.uk
Party Boutique, Bournemouth 01202 941229 www.partyboutiqueuk.com
Paul Wintle Notary Public, Bournemouth 01202 267818 www.notarypublicpoole-pwintle.com
Office Furniture Osmond Ergonomics, Wimborne 01202 850550 www.ergonomics.co.uk
Publications
Office Supplies
IMS Group, Bournemouth 01202 611100 www.ims-group.co.uk
Ace Office Environments Ltd, Bournemouth 01202 240000 www.aceoffice.co.uk
LOCALiQ, Bournemouth 01202 554601 www.bournemouthecho.co.uk/dorsetecho. co.uk
Patents & Trademarks
Pulford Publicity Ltd (inc. Mags4Dorset & Brightbox Designs), Ferndown 01202 870270 www.mags4dorset.co.uk
IP Consult, Swanage 01929 421925 www.ipconsult.co.uk
Pharmaceutical PHARMAQ Ltd, Fordinbridge 01425 656081 www.pharmaq.no
Photographer Andrew Plant Photography & Video, Wimborne 01202 886375 www.andrewplantphotography.com South Coast Virtual Tours, Highcliffe 01425 333161 www.southcoastvirtualtours.co.uk
Printing Services & Supplies C M P Printing Limited, Poole 01202 739993 www.cmp-uk.com The Minster Press, Wimborne 01202 882277 www.printsolutions.co.uk The Print Agency, Wimborne 01202 872777 www.theprintagency.com Xerocad Limited, Ferndown 01202 897297 www.xerocad.co.uk
Property Management
Recruitment Aspire Jobs Ltd, Ringwood 07974 429217 www.aspirejobs.co.uk Bijou Recruitment, Bournemouth 07941 319420 www.bijourecruitment.com Hardy Recruitment, Poole 01202 232520 www.hardyrecruitment.com Mploy Staffing Solutions Ltd, Poole 01202 668360 www.mploystaff.com Oyster Recruitment Limited, Poole 03333 443034 www.oyster-recruitment.co.uk Rubicon Recruitment Group, Poole 01202 680311 www.rubiconpeople.co.uk Sheridan Maine Recruitment Ltd, Bournemouth 01202 970970 www.sheridanmaine.com TeamJobs, Poole 01202 445700 www.teamjobs.co.uk The Work Shop, Ringwood 01425 489393 www.thework-shop.co.uk
Recycling & Waste
Estatesman, Sherborne 01935 319777,
Eco Sustainable Solutions, Christchurch 01202 593601 www.thisiseco.co.uk
GH Property Management Ltd, Southampton 03453 080988 www.gh-propertymanagement.co.uk
W & S Waste Management Ltd, Poole 01202 675564 www.wsrecycling.co.uk
Property Sales and Rental ASN Capital, Bournemouth 01202 771441 www.asncapital.com Basepoint Centres Limited, Bourenmouth 01202 331700 www.basepoint.co.uk D J Property, Weymouth 01305 778896 www.djproperty.com Goadsby & Harding (Survey & Valuation) Ltd, Bournemouth 01202 550000 www.goadsby.com James Drewitt & Son Ltd, Bournemouth 01202 575757 www.drewittgroup.co.uk Move On Sales and Lettings, Poole 01202 711169 www.moveonrentals.com
Removals & Storage BH Storage Limited t/a easyStorage, Poole 01202 932299 www.easystorage.com Leatherbarrows Removals & Storage Ltd, Christchurch 01202 578581 www.leatherbarrows.co.uk Maidmans Moving and Storage Limited, Poole 01202 681 397 www.maidmans.com Store & Secure Self Storage, Bournemouth 01202 520220 www.storeandsecure.co.uk
The Paddock Pantry Ltd, Sturminster Newton 01258 473336 www.thepaddockpantry.co.uk Watt to Wear Ltd, Wiveliscombe 01984 622010 www.watt-to-wear.co.uk
Retail & Commercial Interiors Creative Retail Solutions, Poole 01202 233088 www.creativeretailsolutions.co.uk
Solicitors Barker Brettell LLP, Southampton 02380 336970 www.barkerbrettell.co.uk Battens Solicitors Ltd, Dorchester 01305 250560 www.battens.co.uk Coles Miller Solicitors LLP, Poole 01202 673011 www.coles-miller.co.uk Dutton Gregory Solicitors LLP, Bournemouth 01202 315005 www.duttongregory.co.uk
Kiwi Design, Verwood 01202 822634 www.kiwidesign.co.uk
Ellis Jones Solicitors LLP, Bournemouth 01202 525333 www.ellisjones.co.uk
School Meals Provider
Frettens LLP, Christchurch 01202 499255 www.frettens.co.uk
Forerunner Personal Catering, Bournemouth 01202 434555 www.hotmealsonwheels.com
Security Smart Homeworks, Bournemouth 01202 309503 www.smarthomeworks.co.uk Vanguard Security Services Ltd, Bournemouth 01202 523573 www.vanguard-services.co.uk
Serviced Offices Bayside Business Centre Ltd, Poole 01202 282042 www.baysidebusinesscentre.co.uk BizSpace Poole & Christchurch, Poole 01202 853100/01202 031087 www.bizspace.co.uk/spaces/poole
Signage
Humphries Kirk, Wareham 01305 251007 www.hklaw.eu Laceys Solicitors LLP, Bournemouth 01202 557256 www.laceyssolicitors.co.uk Lester Aldridge LLP, Bournemouth 01202 786161 www.lesteraldridge.com Matthew and Matthew, Bournemouth 01202 437179 www.mm4law.co.uk Paris Smith LLP, Southampton 023 8048 2482 www.parissmith.co.uk Preston Redman LLP, Bournemouth 01202 292424 www.prestonredman.co.uk Steele Raymond LLP, Bournemouth 01202 204598 www.steeleraymond.co.uk
Signs Express Bournemouth, Christchurch 01202 797239 www.signsexpress.co.uk/branch/ bournemouth
Stowe Family Law LLP, Christchurch 01202 113664 www.stowefamilylaw.co.uk/offices/ bournemouth
Social Media Agency
Trethowans, Bournemouth 01202 338585 www.trethowans.com
South Coast Social Ltd, Bournemouth 01202 985022 www.southcoastsocial.com
Software/ Cloud Services Chittak, Bournemouth 01202 611711 www.chittak.co.uk Dorset Creative, Bournemouth 01202 237899 www.dorsetcreative.com KFA Connect, Ringwood 01425 484445 www.kfa.co.uk Rifu UK Ltd, Bournemouth 01202 923222 www.rifu.com Servana Managed Services Ltd, Bournemouth 01202 026522 www.servanamanaged.com
Retail
Solweb Ltd, Ferndown Industrial Estate 01202 232846 www.solweb.co.uk
Brewery Square, Dorchester 01305 267777 www.brewerysquare.com
Spyrosoft Ltd, Ferndown 01202 862311 www.spyro-soft.com
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W H White Limited, Wimborne 01202 612504,
Sports & Leisure AFC Bournemouth, Bournemouth 01202 726322 www.afcb.co.uk Bowl Central, Bournemouth 01202 093000 www.bowlcentral.co.uk Dorset County Football Association, Poole 01202 682375 www.dorsetfa.com Hoburne Golf, Verwood 01202 814088 www.hoburnegolf.com Individuality Swimming Ltd, Poole 01202 031701 www.individualityswimmingandfitness. co.uk/ Muc-Off Ltd, Poole 01202 307790 www.muc-off.com Rock Reef (Bournemouth Pier), Bournemouth 01202 983983 www.rockreef.co.uk
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DORSET BUSINESS FOCUS / BUSINESS DIRECTORY Rockley Watersports Ltd, Poole 01202 677272 www.rockleywatersports.com
Telesoft Technologies Ltd, Blandford 01258 480880 www.telesoft-technologies.com
Micro Nav Limited, Bournemouth 01202 764444 www.micronav.co.uk
Thrive Personal Training Limited, Bournemouth 07900 692014 www.thrivepersonaltraining.co.uk
Town & Country Communications, Bournemouth 01202 514444 www.town-country-comms.co.uk
Ouch Training Team Ltd, Wimborne 01202 880999 www.ouchtraining.co.uk
Stonemasons
TTS Media & Communications Ltd, Beaminster 01308 888020, https://www.facebook. com/groups/247229492149705
Portman Stone Limited, Christchurch 01202 484340 www.portmanstone.com
Telecommunications 4Com plc, Bournemouth 03304 444444 www.4com.co.uk Buzz Networks Ltd, Poole 02034 888812 www.buzzconnect.co.uk Citrus Telecommunications Ltd, Bournemouth 03451 939393 www.boxclever-solutions.co.uk
VoIP Unlimited, Poole 01202 612000 www.voip-unlimited.net
Tool Hire & Sales
thatLIFT, Verwood 07713 049117 www.thatlift.com
Transport & Logistics Bournemouth Swanage Motor Road & Ferry Co, Swanage 01929 450203 www.sandbanksferry.co.uk
EquipAxxess Limited, Bournemouth 01202 768383 www.equipaxxess.com
Brittany Ferries, Poole 08712 440411 www.brittany-ferries.co.uk
Town Planning Consultants
Channel Seaways Ltd, Poole 01481 723400 www.channelseaways.co.uk
Chapman Lily Planning Ltd, Wareham 01929 553818 www.clplanning.co.uk
John Pipe Limited, Poole 01202 715888 www.johnpipe.co.uk
City Fibre Holding Ltd, Bournemouth 02035 100602 www.cityfibre.com
Intelligent Land, Ferndown 01202 570471 www.intel-land.com
Crystal Clear Telecom Ltd, Bournemouth 01202 941040 www.crystalcleartelecom.co.uk
Training
More Bus / Excelsior Coaches, Poole 01202 338420 www.morebus.co.uk
Arena4Finance, Wimborne 01202 849691 www.arena4finance.co.uk
Poole Harbour Commissioners, Poole 01202 440210 www.phc.co.uk
Aspire Training Team, Bournemouth 01202 551553 www.aspiretrainingteam.co.uk
The Avocado Shop Ltd, Chobham 07925 431589 www.theavocadoshop.co.uk
Aspire4Business, Poole 07802 322828 www.aspire4business.com
Yellow Buses and Coaches, Bournemouth 01202 636046 www.yellowbuses.co.uk
Dragonfly Wellness Dorset, Shaftesbury 07979 052236 www.dragonflywellnessdorset.com
Travel
ElemenTel, Romsey 0330 024 8998 www.elementel.co.uk Grapevine (Telecoms & IT), Poole 01202 644434 www.grapevine.uk.com International Push to Talk Ltd, Christchurch 01202 240366 www.iptt.co.uk Phones 4 Business Limited, Bournemouth 01202 705030 www.phones4business.com Squire Technologies Ltd, Dorchester 01305 757314 www.squire-technologies.co.uk
Exalt Training Ltd, Wareham 07889 502247 www.exalt-training.com
Ally Case Travel Counsellors for Leisure., Bournemouth 01202 375180 www.travelcounsellors.co.uk/ally.case
Locomotivation, Poole 01202 567204 www.locomotivation.co.uk
Condor Ferries Ltd, Poole 03456 091030 www.condorferries.com
Katharine Cleall Travel Counsellors for Business., Ringwood 01202 802166 www.tctravelmanagement.co.uk/katharine. cleall
Utilities D&A Procurement Ltd, Bournemouth 07956 311336 www.daprocurement.co.uk Utilities 4 Less Ltd, Bournemouth 01202 800200 www.u4luk.com
Vehicle Leasing Autoclub Car Leasing, Bournemouth 01202 925853 www.leasing.autoclub.co.uk Dorset Car Leasing, Poole 07881 702500 www.dorsetcarleasing.uk
Vehicle Rental Abacus Vehicle Hire - Horton Commercials, Wimborne 01202 877790 www.abacusvanhire.co.uk U-Drive, Poole 01202 747275 www.u-drive.co.uk
Windows & Double Glazing Dorset Windows Ltd, Wimborne 01202 825225 www.dorsetwindows.com
Workwear Site Safety Limited, Wimborne 01202 870555 www.sitesafetylimited.co.uk The Embroidery Barn, Dorchester 01305 251659 www.theembroiderybarn.co.uk Tower Supplies, Poole 01202 718000 www.towersupplies.com
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