Issuu_PPT_Stage3_With_ONV_10292024

Page 1


TELL US ABOUT YOU

ABOUT MAIN STREET

WHY MAIN STREET

AGENDA

CHECK PRODUCTS

PARTNERSHIP BENEFITS

TRANSITION PROCESS

NEXT STEPS

PROGRAM

PERFORMANCE

What is most important to you in a check program? What does your check program look like today?

TELL US ABOUT YOU

CURRENT VENDOR

EXPERIENCE

How would you rate your current check provider and why?

EXPENSE PROGRAMS

DESIRED OUTCOME

Do you have account types that receive free checks or special discounts?

What do you hope to accomplish with your check program or a vendor change?

ABOUT MAIN STREET

Over 25 Years

Family-Owned & Serving Financial Institutions

Over 2,000

Community-Oriented Financial Institutions

WHY MAIN STREET?

Client Retention Rate 98%

Alignment

Community-Based Financial Institutions, Program Flexibility, Integrity, Customer Focus

Value

No Fees, Free Replacements, Low Delivery Costs, Free Communication Channels, No Minimum Volume Requirements

Relationship

Dedicated Account Manager, Partnership Reviews, Dedicated Client Services Team

Simplicity

Single Tier Pricing, Transparent Reporting, Visual Order Entry

Responsive, Reliable, Friendly, Quick First-Class Delivery Best Service

Delivery Options

Main Street is enhancing our shipping options by offering USPS Ground Advantage.

Transitioning to Ground Advantage for standard ground shipments in January 2025 for more consistency and stability in cost.

Ground Advantage provides Main Street with easy tracking access for all shipments, throughout the shipping process.

Business deliveries are moving from FedEx to Ground Advantage.

2 - 5 DAY

5 Day Delivery

No Shipment Tracking No Visibility in Delivery

Deliver to Physical Addresses Only

2-5 Day Delivery

Shipment Tracking

Visibility in Delivery

Deliver to P.O. Boxes

WHAT OUR CUSTOMERS SAY

Switching to Main Street was possibly the easiest, best transition that I’ve completed.

Main Street has been exceptional overall and strives to listen and take care of their customers. This is something we did not experience with our previous vendor.

WHAT OUR CUSTOMERS SAY

“ “

We have a strong connection with Main Street, not just through branch interactions with Main Street’s Customer Service (issues are always resolved quickly) but also through our senior management’s interactions with our Main Street account manager. Account managers make a difference.

Evan Gottschalk President and Chief Operating Officer at First Federal Savings Bank
Mandy Gienger
Retail Banking Manager at Bravera Bank
Beth Dunlap Vice President of Operations at My Pensacola Credit Union
Executive Vice President at American Nation Bank

WHAT OUR CUSTOMERS SAY

Main Street has always been a key partner for us because of their customer service. Our CSR is always responsive. Sometimes we have issues with addresses, but even that has been an easy process for us. It makes our lives simpler and makes us look better with our customers.

WHAT OUR CUSTOMERS SAY

In my over 30 years in the financial industry, I’ve never met a check provider I liked until converting to Main Street.

The high level of service, quality products and ease of doing business with Main Street is unmatched.

Mandy
Beth Dunlap

WHAT OUR CUSTOMERS SAY

“Every town in America has a Main Street as the center of commerce and activity within the community where banks have been a traditional pillar. Main Street Inc. produces the variety of products and services our customers need when it comes to check writing.

Main Street Inc. also represents a traditional value system which FNB Wauchula epitomize including integrity, relationship and customer focus. The Main Street name and logo convey what we represent — common people sharing common values to provide uncommon service for the greater good of the community we serve.”

• Over 60 styles available in both singles and duplicates

• Single check option includes 90 checks and 18 deposit tickets

• Duplicate check option includes 90 checks and 15 deposit tickets

Personal Products

Our Checks Are Available In Three Convenient Package Options

checks

• 120 checks and 30 deposit tickets in singles only

• 14 styles available

• This package is used for club account plans that are expensed by the financial institution

Personal Products

Our Checks Are Available In Three Convenient Package Options

• 14 styles available in single and duplicate checks

• Single check option includes 30 checks and 8 deposit tickets

• Duplicate check option includes 36 checks and 8 deposit tickets

• This package is best suited for student accounts and low volume check writers.

Personal Products

Our Checks Are Available In Three Convenient Package Options

Promote Your Exclusive Designs With

Custom Checks

Your Brand Matters -

We’ll collaborate with you to create EXCLUSIVE DESIGNS branded for your financial institution and provide marketing materials to showcase to your account holders.

Support your local school or favorite college with our School Spirit Checks.

Custom School Spirit Check Samples
Collegiate Spirit Check Samples

Popular Business Products

3-Per-Page Voucher Checks, Computer Checks and Long List Deposit Tickets

• Competitive Pricing Philosophy

• Flexible Upcharge

• No Soliciting to Business Account Holders

3-Per-Page Business Checks

Voucher Options

These are perfect for small businesses!

Business Bundles

Your account holders will save money with our convenient, budget friendly business bundles. Everything arrives in one package.

Business Bundle

• 300 3-per-page (single or duplicate) checks

• 200 long list deposit tickets or 60 3-per-page deposit tickets

• Endorsement stamp or Address stamp

Computer Business Bundle

• Vinyl 7-ring binder and bill organizer

Computer Business Bundle

• 250 computer checks

• 200 long list deposit tickets or 100 computer deposit tickets

• Endorsement stamp or Address stamp

• 250 window envelopes

Other Products

• Home Equity Checks

Savings Products

Health Savings

Money Market

Money Market Investment • Payment Books

Official Checks

Seasonal Products

Cash Envelopes

Receipts

Marketing Supplies/Materials • Customized Products

BENEFITS Partnership

Every Main Street Client receives a DEDICATED ACCOUNT MANAGER to ensure program goals are achieved while service and quality standards remain the highest in the industry. In addition to being available for client calls, the Account Manager conducts routine Partnership Reviews to improve the performance of your check program.

Partnership Benefits

Partnership Review Agenda

PERFORMANCE

• Review and analyze Income Report and other operational reports

• Evaluate performance of various account types and financial institution’s offerings

• Review recommendations for program modifications

EXPERIENCE

• Assess timeliness of unit delivery

• Review Customer Service responsiveness, reliability and relationship

• Discuss product quality upgrades

GOALS

• Branch opening/closure

• New product offerings

• Changes in contacts or program management responsibilities

Transparent Reporting

The Main Street Order Entry system makes getting information about your checking program a clear and simple process. All approved employees will have access to the following reports:

• Retail Pricing Reports

• Order Summary Report

• Account Order History

In addition to the above reports, Management will have access to the following information:

• Invoice Reports

• Detail Management Report

• Employee Orders Report

• Waived Orders Report

• Discount Reasons Report

Orders Placed During 2023

Transparent Reporting

• Year-over-Year program performance

• Branch comparisons

• Reorders and new accounts

• Revenue and volume views

• Specific product and Account Plan views

• Other program measurements

Account Managers Make A Difference

SITUATION

Through research, our Account Manager identified that Free Senior Checking, First Order Free for new accounts and minimal upcharges were contributing factors to the financial institution losing money on their check program.

Main Street Account Manager Recommendations

Four Simple Solutions

1. Limit Senior Checks to 2 boxes per 12 months

2. Adjust the First Order Free option to our Basic Product to reduce cost and influence faster reorder timing

3. Increase upcharges for all other personal and business products to offset cost

4. Add our Discount Reasons Report to monitor waived orders and reduce expense

All-in-One Marketing Platform

MARKETING AUTOMATION

Target account holders with relevant and personalized offers through trigger events from your core systems automatically

 Onboarding  Cross-Selling  Retention  Remarketing  Acquisition

MULTI-CHANNEL COMMUNICATIONS

Engage your prospects and account holders seamlessly across multiple channels

 Emails  Letters  Postcards  Surveys  Phone Calls

ACCOUNT HOLDER INSIGHTS

Access data and dashboards updated daily from your core and 3rd party sources to improve the effectiveness of your sales and marketing

 Actionable Reports  True Conversion Tracking  CRM  Lifestyle Segmentation

Proven Return on Investment

Loan Growth

A $412 million-dollar financial institution generated $8.4 million dollars in new loans with a 4-touch targeted email campaign using Core iQ. Campaign success resulted from sending 58,325 emails to an audience segment of nearly 15,000 account holders.

Deposit Growth

A $196.3 million-dollar financial institution was able to generate $5.78 million dollars in new deposits by creating a single-instance targeted campaign.

Transition Process

Transitioning to Main Street is an easy 4-step process that averages less than 2 hours of set-up time.

Transition Process

This has been the easiest implementation of all time and the Main Street team is everything they said they would be! The service from everyone at Main Street is outstanding.

My only regret is NuMark not switching to Main Street sooner.

DUE DILIGENCE

Next Steps

DECISION

PROCESS/TIMELINE

ANALYSIS

• Competitive Breakeven Analysis

• Expense/Revenue Analysis

• Unit Volume by Product Line

AGREEMENT

REVIEW

PROPOSAL

• Pricing Presentation/References

linkedin.com/company/mainstreetinc facebook.com/MainStreetInc instagram.com/mainstreet.inc www.mainstreetinc.com

Turn static files into dynamic content formats.

Create a flipbook
Issuu converts static files into: digital portfolios, online yearbooks, online catalogs, digital photo albums and more. Sign up and create your flipbook.