Jan/Feb 2014 Maintenance Sales News by Maintenance Sales News

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MAINTENANCE

SALES NEWS Exclusively Serving Professional Distributors

January/February 2014

Vol. 31, No. 1

Read/Download MSN At: www.maintenancesalesnews.com

MSN FEATURE STORIES Whatever The Need... Our Answer Is YES

Robinson Facility Supplies Group ...................................6 Eli Finkelberg, President Of Gold Coast Chemical, Explains How To Work With Engineers To Increase Sales

There’s A Gold Mine Downstairs...................................26 April 29 - May 1, Atlantic City, Taj Mahal Etess Arena

Supply Line 2014 ........................................................61 Wholesalers & Buying Groups: • Triple S 18 • The DPA Buying Group 19 • NISSCO 20 • Pro-Link 22 • The United Group 24

RANKIN PUBLISHING CO. www.rankinpublishing.com Co-Publishers Don Rankin Linda Rankin

Editor Harrell Kerkhoff

Associate Editor Rick Mullen Advertising Don Rankin Linda Rankin

Graphics David Opdyke Reception Misty Douglas

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January/February 2014

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Buyers Guide 33 • Category Listings 48

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Industry News/Products 57 • Advertisers Index 62 • Classified Advertising 62

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On The Cover: Robinson Facility Supplies Group (RFS) serves the jan/san needs of customers throughout Indiana. Left to right are Director of Business Development Ramon Morrison, Office Manager Emily Luken and owner/President Kevin Robinson. See story on Page 6.

Maintenance Sales News (ISSN 1040371X) is published bimonthly by Rankin Publishing, Inc. 204 E. Main St., P.O. Box 130, Arcola, IL 61910-0130. Publisher assumes no liability whatsoever for content of any advertisement or editorial material contained herein. Copyright 2014, Rankin Publishing, Inc. All rights reserved. No part of this publication may be reproduced or transmitted in any form without written consent of Rankin Publishing, Inc. Periodical postage paid at Arcola, IL, and additional mailing offices. POSTMASTER: Send address changes to Maintenance Sales News Circulation, 204 E. Main St., P.O. Box 130, Arcola, IL 61910-0130

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Industry Calendar of Events March 15-18, 2014 — International Home & Housewares Show, McCormick Place, Chicago, IL. For information: 847-292-4200.

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April 29 - May 1, 2014 — NJSSA Supply Line, Atlantic City, NJ. For information: 973-283-1400.

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May 6-8, 2014 — National Hardware Show, Las Vegas Convention Center, Las Vegas, NV. For information: ww.nationalhardwareshow.com.

City, State, Zip ________________________________________

May 17-20, 2014 — National Restaurant Association’s Restaurant, Hotel-Motel Show, McCormick Place, Chicago, IL. For information: 312-853-2525. November 4-7, 2014 — ISSA/INTERCLEAN® - North America, Orange County Convention Center, Orlando, FL. For information: 847982-0800.

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It’s what’s inside that counts.™ Circle 1

By Rick Mullen Maintenance Sales News Associate Editor

Coming off a year of record growth, Robinson Facility Supplies Group (RFS), of Indianapolis, IN, services the janitorial/sanitation needs of customers throughout the state.

RFS Director of Business Develoment Ramon Morrison, left, and owner and President Kevin Robinson

W h a t e v e r The Need... Our Answer Is

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“Business has grown. We had a record year in terms of new customer growth and we have been selected as preferred vendors for some very key customers in this marketplace,” said RFS Director of Business Development Ramon Morrison, during a recent interview with Maintenance Sales News Magazine at the company’s Indianapolis headquarters. “We have gone up against some of the larger distributors in this marketplace to forge new relationships and have earned new business with large and small clients alike. We have accomplished this with unparalleled customer service.” RFS owner and President Kevin Robinson added: “RFS is never closed. We have 24-hour access. We built this business by being at the beck and call of customers. It is a lot of hard work, but it pays off because customers remember and appreciate good service. “We are also doing some innovative things to allow customers to place orders, etc. Our goal is to always be responsive.” Morrison added: “We are often the ones who are out there in the wee hours helping a customer solve a problem, making an emergency delivery on the weekends, doing whatever it takes to meet a need. “If a customer is in the middle of a big project and runs out of floor finish or a particular chemical at 2 a.m., this is an emergency and we will get that customer what he or she needs. Service is foremost in all we do, and not just for large clients. We offer the same level of service for our smaller customers as well. “When compared to some of the larger companies in this marketplace, people often choose RFS because of the service value we offer. The value proposition that we bring to the table is more than just saying we ‘try’ to service our customers, rather we accomplish the service we promise in some very unique and creative ways.” RFS’s range of product offerings includes aerosols, bathroom products, brooms, brushes, carpet care items, dispensers, equipment, floor maintenance products, hand cleaners, kitchen cleaning products, mats, mops, paper items and window cleaning equipment. Robinson started RFS 7 years ago after leaving a company he had been with for 20 years. “I have been in janitorial sales for about 25 years,” Robinson said. “I love the industry. I started out delivering products. I then educated myself about the various products and went on to selling

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January/February 2014 and cultivating business. I left the company I was with for 20 years as I decided it was time to venture out and start RFS Group.” The company’s customer base includes schools, churches, health care, long-term care facilities, professional cleaning companies, the state of Indiana and restaurants. “One of the strengths of our success is repeat customer business,” Morrison said. “RFS has grown from a small company that was very focused on a few customers to one that now has established many long-term relationships with customers. “We are a distributorship. We don’t manufacture anything, therefore we are dependent upon the key suppliers that we carry. Our unique value is in how we service customers. “The value proposition we “The company recently moved bring to the table is more into a 20,000-square-foot distribution center. We had grown to than just saying we ‘try’ to the point where our customers’ service our customers, rather demands required us to make a larger footprint in the marketwe accomplish the service we place. As a result, we have a promise in some very unique pretty substantial footprint in terms of our product mix. and creative ways.” “We can service the state of In— Ramon Morrison, director of business development diana pretty easily and we are centrally located for the greater Indianapolis area. RFS’s facility is located just off Interstate 65 and near I-465, I-70 and I74. We service the state from Evansville in the south to Michigan City in the north, which we have done very successfully for multiple years, not just since we have been in this building. We have also done some business outside the state, but our sweet spot, if you will, is the state of Indiana. “Locating in a facility this size for a company as young as RFS was a pretty substantial investment, but it is an investment that we think has been well made because it has allowed us to expand our customer base.” Changing Times

he greater Indianapolis metropolitan area has a population of a little more than 2 million people. Indianapolis, the state’s capital city, has several nicknames. The most well known is probably “The Circle City,” so named because of Monument Circle in the geographic center of the city, which features the Soldiers’ and Sailors’ Monument. It has also been called Indy, Crossroads of America, The Racing Capital of the World and the Amateur Sports Capital of the World. Unfortunately, until the latter part of the 20th century, the city was known as a place where, outside of the once-a-year Indianapolis 500, not much was happening. However, the latter part of the 20th century saw the emergence of a vibrant downtown area, with restaurants and nightlife. The city ultimately attracted professional sports teams such as the National Basketball Association’s (NBA) Indiana Pacers, National Football League’s (NFL) Indianapolis Colts, as well as the WNBA’s women’s professional basketball team, the Indiana Fever. In addition to the Indianapolis 500, the city also hosts NASCAR’s (National Association for Stock Car Auto Racing) Brickyard 400 and the NHRA (National Hot Rod Association) U.S. Nationals. Other major sporting events include the annual Big Ten Conference football championship and the Men’s and Women’s NCAA (National Collegiate Athletic Associa“As companies and institutions tion) basketball tournaments. seek to do business with fewer Indianapolis also hosted the Pan American Games in 1987 vendors, it is incumbent on the and Super Bowl XLVI in 2012. distributor to be the answer. It Both Forbes and Livability.com list Indianapolis as one starts with listening and underof the best downtowns in the standing the customer’s needs, United States with more than 200 retail shops, 35 hotels, and it ends with providing nearly 300 restaurants and food cost effective solutions.” options, movie theaters, sports venues, museums, art galleries — Ramon Morrison, director of business development and parks as attractions. RFS’s home city has undergone significant changes in recent years — and so has the jan/san industry. “I have seen the industry change every year as far as price increases of resin, liners, paper products, etc.,” Robinson said. “Also, freight costs have been a big factor lately. You really have to take into consideration freight costs because of higher fuel costs. “Every year it has been more difficult because of the uncertain economy, and there is also more competition than there was several years ago.” Robinson spoke of the added competition in recent years brought to bear by large retail and box companies getting into the jan/san marketplace.

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January/February 2014 “We have some very key manufacturing partners who have taken a vested interest in our growth, welfare and future,” Morrison said. Still another sign of the times, according to Robinson and Morrison, has to do with larger institutions, such as the U.S. government, seeking to alter how they purchase in order to consolidate vendors. This trend would seem to play into the hands of bigger players in the market, such as box stores, while making is tougher on traditional distributorships. “For example, there is a big move within the GSA (U.S. General Services Administration) to consolidate bids,” Morrison said. “Some larger entities only want to do business with large companies who are able to meet their needs, because they have the capacity from an operational and procedural standpoint. As companies and institutions seek to do business with fewer vendors, it is incumbent on the distributor to be the answer. It starts with listening and understanding the customer’s needs, and it ends with providing cost effective solutions. “It is tough getting in the door, but one of the things that has helped us is word-ofmouth testimonies from our customers. We have gained preferred vendor status from some of our larger customers because we are their ‘go to’ option. This is an enviable place to be and it helps open the door to other opportunities. d e t c “Because of our size, we can be very ree j Be Sub d sponsive to customers. Unlike big box l u o Up To You C e stores, we are able to offer a personal onen i F OSHA on-one experience for our customers.” To An 0 0 . Robinson added that traditional distrib0 0 $7,0 utorships such as RFS still play an important role to those people who prefer some personal contact and who are not inclined to shop online. “I’ve always taken the approach that bigger is not always better,” ‘Robinson said. “There are still many clients who are old school and who still want to talk with somebody. There is still that customer base who wants to see a sales rep on a regular basis.”

“There are companies that typically sell pens and pencils now selling janitorial products,” Robinson said. “It has become very competitive and very much harder to make it work; however, we are making it work.” Morrison echoed Robinson’s remarks concerning the added competition of non-traditional jan/san players in the market. He explained that the traditional paradigm of a supplier having one or just a few selected distributors in a given market is no longer typical. “Manufacturers are business people. They have a responsibility, especially those that are publically traded, to make a profit,” Morrison said. “They look at how they going to get their products to the marketplace. Nowadays, manufacturers are looking at multiple channels of distribution, including the big box stores, etc. There are also people on the Internet selling the same product. I think this is all a result of the economy.” Robinson and Morrison said RFS has been fortunate to establish relationships with suppliers that have helped the company deal with the pressures of a crowded marketplace.

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cquiring new business in a large, competitive market such as Indianapolis can be difficult. When it acquires a new client, RFS’s commitment to go the extra mile in offering service keeps that new customer coming back for more. “It can take two days, or it can take two months to get a new customer,” Robinson said. “When we acquire a new customer, we do what we say we are going to do. If we tell a customer we are going to deliver something the next day, we deliver it the next day. If a customer asks for a certain brand or a certain type of product, we get him or her that product.” Indeed, the company’s motto is: “Whatever the need is … our answer is, YES.” To back up its motto, RFS’s sales reps are highly trained and knowledgeable in both products and cleaning procedures. “At the end of the day, what the customer is trying to do is have a clean facility,” Morrison said. “Our job is to help facilitate that end — a clean, healthy and safe facility. Therefore, we make sure we are knowledgeable in the product mix that we present to the client in terms of chemicals, equipment, paper products, etc. Customers look to us for solutions. We try to become the client’s ‘resident expert.’” RFS focuses on integrity first to expand its sales team. “We seek people who are conscientious, focused and service driven,” Morrison

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RFS’s facility is strategically located near Interstates 65, 465, 70 and 74.

said. “We are not out to just sell a product. We are out to provide a service to a customer, and we separate ourselves by providing that service.” According to Robinson and Morrison, it is incumbent upon the sales person, especially initially, to spend more time listening and learning about the customer’s business and his or her needs than is spent selling. Once a sales person is in the process of gaining knowledge about a customer and establishing a relationship, he or she can begin to offer suggestions and solutions. The sales person can help the customer in many ways, including managing inventory, consolidating product usage and training. “Our goal is to always conduct an on-site survey at a new customer’s building,” Morrison said. “We will walk the facility with the customer with a critical eye concerning cleaning needs to try and bring some solutions to the table from that perspective. We will audit current inventory and review the customer’s chemical needs and come back with some solutions. “A customer might have always done something one way, but we might come in and make an educated suggestion on some alternative approaches that might impact him or

her in a greater way.” Robinson said at some point during his career, basically on a whim, he offered to take care of a customer’s inventory. He found out this was something he was good at and something the customer really appreciated. As a result, RFS offers to help customers manage their inventory. “Many customers are trying to get away from having to worry about running out of supplies,” Robinson said. “We are very careful when managing inventory, because the customer is trusting us not to overstock.” When assessing the needs of the customer and exploring ways to save him or her time and money, oftentimes it makes sense to “When we acquire a new consolidate some customer, we do what we products. In addition, chemical dilusay we are going to do. tion and dispensing If we tell a customer we are systems may also be a workable solugoing to deliver something tion that results in the next day, we deliver it saving money and time. “Many times dilutions centers the next day. If a customer and chemical dispensing systems asks for a certain brand or will give customers a better bang for their buck,” Morrison said. a certain type of product, “Sometimes the savings is not necwe get him or her that essarily on the chemical cost side, but it might be on the productivity product.” side. In other words, more effective chemical management can translate — Kevin Robinson, owner & president to saving labor costs. “We must also always be conscious of the customer’s bottom line. Our customers recognize that we are in business, which means our goal is to make a profit. However, there is a fine balance between RFS being profitable and customers realizing a reasonable savings in conducting their business.”

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January/February 2014 Cleaning For Health And Safety

hen it comes to the so-called “green” movement, it has been said that “green” can mean many things to many people. However, as the movement has evolved, it has become more mainstream as people are viewing it as a means to clean for health and safety. “Many of our customers, particularly those in the health care market, are very ‘green’ conscious,” Morrison said. “‘Green’ is kind of a cliche now, but a lot of folks are very keen on environmentally friendly products and procedures.

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“Customers are becoming more educated on what cleaning for health and safety means. Therefore, when our rep walks into a customer’s facility, he or she knows how many VOCs there are in a particular chemical. Our sales rep can help reduce that footprint so that, at the end of the day, the customer can have a healthier environment, healthier school, healthier building, healthier nursing home, etc. “As opposed to selling a customer some bleach, we can provide him or her with a solution that provides the same efficacy with a product that is more environmentally friendly.” To this end, RFS offers lines of green certified products and programs. The company is active in the U.S. Green Building Council and various organizations that advocate for policies and practices that allow for a healthy workplace and/or school environment. “Being a part of these organizations and with their missions has been very helpful for us,” Morrison said. In the quest to make sure the customer has met his or her goal of having a clean, healthy and safe facility, RFS works to educate customers in the proper usage of products, equipment and cleaning techniques. “We train customers on the proper usage of housekeeping chemicals, making sure they know what chemical to use to do a particular job,” Robinson said. “We show people how to clean. For example, many people don’t realize there is certain way to clean a toilet bowl. “RFS offers training on what paper towel or can liner to use. We can show a customer how to get rid of a haze on floors or how to run equipment such as auto scrubbers, buffers and vacuum cleaners. We run the gamut on the detailed training we are able to offer clients.” One important aspect of training during the past several months has had to do with bringing customers up to speed on the new GHS (Globally Harmonized System of Classification and Labeling of Chemicals) system. The GHS is an internationally agreed upon system created by the United Nations. It includes criteria for the required classification of health, physical and environmental hazards, as well as specifics on what information should be included on labels of hazardous chemicals and safety data sheets. “Offering training in transitioning to the new standards has helped to endear us even more to our customers,” Morrison said. RFS works in conjunction with its vendors to facilitate training in several different scenarios. “We will bring vendor reps in for in-service training, whether at the customer’s facility or at RFS,” Morrison said. “Sometimes we take a customer on a tour of one of our vendor’s facilities so he or she can see how equipment or products are made.” Whatever the venue for the training, upon completion, participants are awarded a certificate. “A certificate of completion is a good tool for most of our customers, because their cleaning staffs receive continuing education credits or obtain certification on certain aspects of the cleaning process,” Morrison said. “This is another value-added service RFS supplies.” Robinson added: “A certificate of completion from a manufacturer looks like a diploma. People take pride in earning a certificate. In addition, it could help them further their employment opportunities down the road, because they can show they have been through the training. It means a lot.” Supplying a certificate of completion for training is just one way RFS is helping combat the traditional view of the cleaning industry and those who do the cleaning as not as important as those in other fields of endeavor. “I came from the contract cleaning side of the

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January/February 2014

business. We were the janitors,” MorriMorrison told the story of an unusual son said. “The janitor is most often job held by a particular “janitor” in Indi“We must always be conscious of the customer’s thought of as the lowest man or woman anapolis. He said he read a recent newsbottom line. Our customers recognize that we are in on the totem pole. It is viewed as a lowly paper report about a person on the staff position. of the Indianapolis Museum of Art. Acbusiness, which means our goal is to make a profit. cording to Morrison, the museum has a “One of the things we do at RFS is However, there is a fine balance between RFS being person on staff whose job it is to clean help the cleaning technicians and the the art. housekeepers to understand they have profitable and customers realizing a reasonable savings.” “This person is a ‘janitor,’ when it is a very important role to play. What all said and done,” Morrison said. “They they do impacts health and the envi— Ramon Morrison, director of business development might call him an art conservation speronment.” cialist, but he is a janitor or a cleaner. The training of cleaning people also involves making sure they know how to remain healthy and safe. might be detrimental to their health and safety. Therefore, There are different levels of cleaning, but the responsibil“The people who do the cleaning need to be conscious of training and education are key. We at RFS are doing all we ity is ultimately the same, and that is to keep a facility clean, healthy and safe. such hazards as blood-borne pathogens and other things that can to help elevate the status of the cleaner.” Robinson added: “If you call someone a ‘janitor’ these days, he or she might get offended. Cleaning people often think, ‘Well, I’m just a janitor. I’m nobody.’ I tell cleaning staffs all the time, ‘You are a big deal. When people come into your facility, they don’t smell any odor, they don’t see any dirt, and that says a lot about your department and you.’ We try to make them think better of themselves and the job that they are doing, because it is hard and critically important. I’ve done it. I have cleaned toilets and it is not easy.” In the effort to elevate the status of the industry, RFS has been careful to put together a staff that reflects the knowledge and expertise needed to be successful in (Works on Falcon® and Sloan®) today’s more complicated and technology-driven marketplace. “The challenge is to find people with Ez-trap is the only replacement cartridge that eliminates the bad odors the right personality and commitment levels that match with the personality associated with waterless urinals and also allows complete and thorough of the company and its goals,” Morricleaning of the urinal with any cleaner and water. There is no gel seal that son said. “Our office manager, Emily Luken, is extremely important. She is can be compromised so increased hygiene can be achieved. the nerve center of the operation. She and her team interact with the customers on a daily basis and help facilitate the entire RFS experience. She’s been very key to our success.”

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long with sales reps, a distributorship’s customers often see a company’s delivery drivers more than any other person. RFS drivers are well trained in the company’s ongoing effort to beat the competition by offering the best in customer service. “Our drivers are the front line of our operation. They deliver on what we say we are going to do,” Morrison said. “We remind our drivers that every time they go out the door in one of our vehicles to make a delivery, they will be walking through the customer’s door not as Joe or Bill or Larry, but as RFS. They are an extension of every commitment we have made to that customer that helped realize that sale.” RFS operates three trucks and typically delivers three times a week; however, this delivery schedule is not written in stone. “If a customer calls in an order by 1 or 2 p.m., and indicates he or she needs it that day or the next day, we will make Continued on Page 56

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Trojan Battery Revamps Website Trojan Battery Co., manufacturer of deep-cycle batteries, has launched its newly revised corporate website, designed to be a source of information for Trojan’s global customers, distributors, dealers and system integrators. The site features detailed information on battery technologies, maintenance practices, as well as the design of energy storage systems. The revamped website offers detailed technical data on Trojan’s energy storage battery solutions for a wide range of applications, which are now identified on the website by new market icons. The website also features the latest news announcements from Trojan regarding new products, technologies and alliances, as well as educational and corporate videos which provide in-depth information focusing on a variety of battery topics. “For more than 85 years, Trojan has provided reliable, cutting-edge deep-cycle battery technologies to a wide range of markets,” said Elke Hirschman, vice president of marketing for Trojan Battery.

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ADVERTORIAL

Distributor Partners Of America (DPA) Striving To Serve And Increase Sales And Profits Of Its Members preferred suppliers, and these rebates are exclusive to the will offer “show specials” to distributor attendees to help them MISSION The DPA BUYING GROUP is dedicated to increasing the buying group members. In addition to rebates, the group ne- save big money on all orders they place at the show. sales and profits of its member distributors and preferred gotiates the best pricing, lower minimum order requireDPA’s website enables members to source products with vendors. The member-driven marketing and networking or- ments, extra promotions and better prepaid freight policies. the group’s manufacturers, check out the latest promotions ganization consists of over 500 independent distributors and DPA’s annual buying and networking conference is an op- and stay connected with each other. In 2013, the group 160-plus national vendors within the Janitorrolled-out a new Travel Incentive Program that ial/Sanitary, Safety Equipment & Clothing, rewards its members for growing with particiDPA offers independent distributor members Packaging, Restoration, and now Industrial pating DPA vendors. These programs have quarterly marketing allowances on purchases made Tool and Fastener industries. DPA membership proven to achieve measurable results. with the group’s preferred suppliers, and these rebates enables profitable business relationships, inare exclusive to the buying group members. dustry awareness and lifelong friendships. “GROWTH THROUGH OPPORTUNITY” HISTORY In order to compete in today’s economy a distributor portunity for distributors to meet 1-on-1 with over 60 supplier Distributor Partners of America (DPA) was formed in companies, and to learn about the latest products and indus- needs to be versatile and have access to a large product ofSeptember 2000 by 67 independent high-volume janitor- try innovations. Members can also network in “think tank” fering at a moment’s notice. DPA allows members to chalial/sanitary distributors. From DPA’s inception, members sessions to share and learn best practices with one another. lenge for comprehensive bid opportunities and to meet the wanted to establish a high caliber and selective organization “The meetings are invaluable because they allow distribu- increasingly diverse product demands of their customers. to increase their sales and profits with DPA preferred sup- tors like me to establish personal relationships with the execDPA’s 160-plus supplier programs include companies within pliers. The group’s preferred suppliers provide discounts and utive level contacts of each DPA supplier. If you have an the Janitorial, Safety, and Industrial industries. The group’s promarketing allowances to distributor members to achieve mu- opportunity or a problem, you know who you can call, and curement power and product diversification strategy allows distual sales and success. you know you will receive the maximum support,” said DPA tributors to broaden their business model and find sales President Jeff Tishko, Colker Company, Pittsburgh, PA. opportunities that they previously didn’t know existed. DISTRIBUTOR BENEFITS The annual DPA Buying and Networking Conference will “We supplemented business already this week with good DPA offers independent distributor members quarterly take place in sunny Sanibel Island, FL on March 23-25, 2014 margin orders using DPA suppliers of first aid kits, custom Continued on Page 62 marketing allowances on purchases made with the group’s at the Sanibel Harbour Resort & Spa (Marriott). DPA vendors

America’s Premier Buying Group OVER 500

INDEPENDENT DISTRIBUTORS AND

160+

NATIONAL VENDORS TAKE ADVANTAGE OF

DPA’S

OFFERINGS.

Join today for FREE to increase your profits. Contact us for membership information by visiting our website: www.DPABuyingGroup.com

Phone: 1.800.652.7826 Email: DPA@DPABuyingGroup.com New division:

Circle 13

January/February 2014 ADVERTORIAL

NISSCO The NISSCO Marketing Advantage The environment for the independent distributor is an ever-changing landscape. A primary function of NISSCO (National Independent Sanitary Supply Companies) is to keep members abreast of where the new horizon will be. “With our 30th anniversary quickly approaching our business model is tried, proven and successful,” NISSCO, LLC President Mark G. Bozich said. “NISSCO remains in support of the ‘supplier to distributor to end-user’ sales channel, supports local independently-owned businesses and never competes with our supplier or distributor partners. “It never costs anything for distributors to join NISSCO, and if they want a local market advantage over competitors, they should look to become a NISSCO member.”

Headquartered in Dulles, VA, with a newly opened satellite office in Lemont, IL, NISSCO works with 200-plus distributors who are primarily based in the jan/san industry. The NISSCO distributor is the mid-market, regional, privately-owned independent business with active ownership, while the NISSCO preferred suppliers are those companies committed to that same independent distributor, in almost all cases foregoing a direct sales force to support distributors. “NISSCO is the only group dedicated to the ‘supplier to distributor to end-user’ sales cycle. To that end, we do not have a brand of our own,” Bozich said. “Private group brands actually cost more than their national counterparts, and we feel that distributors entering a market will have easier access and a higher visibility by partnering with nationally recognized companies that are priced more competitively.” He added that NISSCO distributors have access to the best manufacturers in the industry, and gain a local market advantage. “We have over 70 manufacturers, all highly recognized market leaders, and over 90 programs. Not all distributors or suppliers have cookie cutter businesses, and we have been able to massage national programs to fit the local market needs of the distributor,” Bozich said “We threw out the ‘one size fits all’ mantra years ago, and decided to concentrate on the nuances of each market and build our supplier programs that way. “NISSCO never competes with its suppliers, but rather partners with them. By deliberately not having a private brand, our total focus is on NISSCO’s national suppliers. This has elevated the status of every NISSCO distributor as suppliers view us as their partner, never their competitor. There is never a point where a national supplier’s or distributor’s private label is subservient to the group brand, we do not have one. This key element in our strategy has created a supplier/group relationship unmatched in the industry.” According to Bozich, NISSCO has an “active ownership.” By active he means the primary distributor contact is the head executive at each company and they are all very hands-on. When suppliers meet with NISSCO members they are meeting with the key executives who understand products from a marketing, sales and application standpoint.

The NISSCO Marketing Advantage

ne of the biggest drivers in the NISSCO portfolio is not a product line at all. A few years ago, AXIS GMO (www.axisgmo.com) was added as NISSCO’s primary marketing partner for the new age of advertising. Bozich said this program has really made a difference for many distributors and suppliers. “Every NISSCO supplier and distributor gets a complete third-party evaluation of their entire marketing program free of charge, along with a media success plan to implement on their own. This single initiative has been the game changer for many of our distributors,” Bozich said. “Now the independent distributor can have the exact same social media and electronic footprint as the Fortune 500 companies. And we provide this evaluation for free. As the big boxes continue to invade our space, distributors need to implement the same tools that these competitor companies utilize, which this program provides. “We believe in the constant touch method of marketing. With today’s business environment making time demands that force everyone to multitask, perhaps to the point of non-productivity, we partner with our suppliers to keep the information presented to the distributors concise, focusing on new verticals and profitability.” This is an “information boiled down” approach that provides focus on two performance drivers – new business and profit. “We have found it far better to present materials in bytes rather than dissertations,” Bozich added. New for the second quarter of 2014, NISSCO will also have available its Distributor Feature Program. This will allow every single NISSCO distributor to choose products and programs that will be highlighted on a monthly or quarterly basis. “Exclusive to NISSCO preferred suppliers, we will create the template, manage the content and produce the piece – all at zero cost to the distributor,” Bozich said. “This is not intended to replace the much needed distributor company newsletter. Instead, it’s a marketing addendum that every business needs. Once again, NISSCO will lead the way by providing this service to distributor members free of charge. By taking yet one more thing off the distributor’s ‘to do’ list, these distributors can concentrate efforts on other business matters. “This is truly a first-of-its-kind program … a zero cost program for all NISSCO distributors. We have also added an in-house marketing support position. This person will be working with suppliers and distributors to further enhance messaging. All of these services are gratis to members.”

Education Is Essential At NISSCO ith no private brand or agenda to promote, TX. This is a distributors-only event. No end-users will be NISSCO partners with national suppliers for all present. “Many tradeshows and conferences rate performance by product training. Each and every preferred NISSCO supplier has national coverage for training that is the number of people who came through the door. While that may work for some, it is not the performance criteria by available to the NISSCO distributorship. Bozich outlined other educational opportunities available which we set our standards,” Bozich said. “The NISSCO conference, in addition to innovative marketing and sales to NISSCO members. They include: seminars, also holds true to keeping one-on-one meetings n Distributor roundtable meetings – Two years ago between top executives from NISSCO started these meetour distributors and suppliers. ings, which will continue. In We are the last environment this environment, distributors where distributors can speak meet in private to discuss openly about sales, profits, items that matter to them margins and strategy. most. NISSCO’s job is faciliApril 21-24 “While there is nothing tator of the meeting. Hyatt Hill Country Resort wrong with shows that rely “We deliberately do not San Antonio, TX solely on attendance and emmake these product meetings; rather, it’s a time for executives to meet with other execu- brace end-users to justify their existence, the NISSCO Conference is built around three days of one-on-one meetings tives and work on business,” Bozich said; with the key decision makers of the industry.” n The NISSCO Annual Conference – This event starts In order to thrive, local independent distributors must wrap with at least one full day of non-product training. It is here where the concentration is on marketing first and fore- their identities in the localness of their businesses. A key most, new verticals second, and general business matters focus at NISSCO is to help them drive this message home. “The NISSCO distributor is not a nameless corporation. third; and, The NISSCO distributor is a local business partner and we n Using ISSA programs – The vast majority of nonproduct-specific training in this industry is a repurpos- are here to assist our distributors in getting that message ing of what already exists within the ISSA, according to out,” Bozich said. Bozich. In the past, NISSCO has hosted CIMS and other Contact: NISSCO, 45662 Terminal Drive, industry specific programs that enhance the value of the Dulles, VA 20166. distributor to the community. These will continue and Phone: 800-229-9541. expand. Email: mbozich@nissco.com. The 2014 NISSCO Annual Conference is scheduled for Website: www.nissco.com. April 21-24 at the Hyatt Hill Country Resort in San Antonio,

Circle 32

January/February 2014 ADVERTORIAL

Pro-Link Implementing Programs To Increase Distributor Member Business, Continuing To Deliver Best-In-Class Core Services, And Securing More National Accounts ro-Link’s plans for 2014 are to build upon its recent years of investments and on current BSC business issues. To complement these tools, BSCs can get customizable successes. Key initiatives for the group include implementing programs to increase add-on services material to help them extend their scope of work with existing customers. “A good business partner, one who understands their business and helps them win more, distributor member business, continue to deliver best-in-class core services, and secure more national accounts. These initiatives have laid the groundwork for continued is highly valued by BSCs,” notes Seybold. “BSCs can get this value with Pro-Link distributors,” he added. growth throughout 2014, helping Pro-Link’s distributor members succeed. Pro-Link distributors can sell directly to federal facilities in their local markets under In 2013, Pro-Link launched a Competitive Advantages program, working with members to develop a consistent, nationwide competitive advantages position that addresses what Pro-Link’s GSA contracts. The program also matches government quote solicitations with end-users find important. To accomplish this, Pro-Link and its members embarked on a large a local Pro-Link distributor. Slack added, “It is really a perfect scenario for a group like Pro-Link—our distributors sell national survey to collect what end-users value most from their jan/san suppliers, then built and service the local business, something they are all good at doing, and Pro-Link handles processes to implement these findings across the membership. all the administration, paperwork and reporting.” In addition, members’ Securing national account business has been extremely “With this program, our members understand what on-going business strategy successful for Pro-Link. Slack noted, “After a successful push development included Green cleaning is all about and can advise their earlier in the decade, the group continues to add to its portfolio.” participation with Pro-Link customers on how to incorporate Green cleaning Seybold added: “The level of support and commitment to provide insights and into their facilities to takeadvantage of its health, Pro-Link receives from its members for national accounts guidance on their strategic has surpassed any expectations. Pro-Link members help win plans as well as tactical productivity, and cost-saving benefits.” national business for the group. There’s focus on what would business plan execution. — Brian Slack, Pro-Link president help my network and me, not what would just help my business.” Pro-Link also continued to Pro-Link also continues its commitment and delivery of build upon its full suite of tools, information and training on three key areas that many jan/san distributors seek advice offering core services. For example, Pro-Link has the industry’s most favorable ratios of on to grow their business: Baseline Selling for Jan/San Distributors, Sales Leadership field sales managers to distributors, providing a high level of support, training and field coverage. Pro-Link’s regional managers conduct sales and product training meetings, work Training, and Sales Candidate Assessment. Pro-Link has developed a jan/san-specific Baseline Selling program manual with industry with distributor salespeople on end-user calls and provide educational services, such as, examples, worksheets and checklists based on the book “Baseline Selling” by Dave Kurlan. “Right to Know” end-user training. “Our regional managers bring significant value to our distributors, helping them secure Pro-Link then rolled out a Sales Leadership Training program covering key sales management topics such as: sales coaching, sales accountability, sales motivation and sales leadership best new business, roll-out new Pro-Link programs and ensure distributors’ sales people are well versed in our offerings,” says Slack. practices. Pro-Link added the final component, Sales Candidate Complementing the sales team training is Pro-Link’s Online Assessment, an easy-to-use program, to provide an accurate Training Center (OTC) – a comprehensive training resource for screening of sales candidates based on jan/san specific profiles. distributors. With over 40 courses – from the basics of jan/san "With sales being such a crucial function for distributors, it only products and cleaning procedures to OSHA required training made sense for Pro-Link to invest in these sales programs," says classes – it is a great way to get new DSRs productive quickly and Brian Slack, Pro-Link's president. help experienced sales people update their knowledge. This helps In addition to the new sales programs, Pro-Link has introduced a DSRs bring more value to their customers. comprehensive program for Long Term Care (LTC) facilities. The Pro-Link is currently installing a webcast studio to enhance its program helps LTC facilities clean and consistently provide a safe, healthy environment for elderly residents. It also addresses key areas of concern such as ability to professionally train members on new products or programs, and to conduct infection prevention, cross-contamination control, and CMS ratings, while reducing intimate member meetings. Pro-Link members enjoy exclusive access to thousands of Pro-Link’s branded products housekeeping costs. These additions complement Pro-Link’s existing programs for green cleaning, BSC’s and in more than a dozen different categories. In the vast majority of cases, Pro-Link members government (GSA). Pro-Link’s comprehensive green cleaning program takes a “big-picture” work in non-competing locations or markets and use the Pro-Link brand as their own approach to Green cleaning and the use of environmentally preferable products and systems. “controlled brand.” Distributor-members rely on Pro-Link to supply not only top-quality “With this program, our members understand what Green cleaning is all about and can products, but also professional sales materials, training and literature. The Pro-Link brand advise their customers on how to incorporate Green cleaning into their facilities to take is a strategy for independents who want near exclusive marketing with a proprietary system from the recognized marketing leaders in the industry. advantage of its health, productivity, and cost-saving benefits,” says Slack. A less tangible benefit He adds that Pro-Link continually expands its green certified that Pro-Link’s distributor product offerings. Biobased products are also available. They “Because we have little overlap among our members enjoy is the are made with natural, renewable resources (soybeans, distributors, they are comfortable sharing ideas opportunity to network coconuts, and corn), and support sustainability goals. Many and helping solve each other’s problems.” with peers and share best Pro-Link biobased products are part of the U.S. Department of practices. Agriculture’s (USDA) BioPreferred program. This means they “Because we have little overlap among our distributors, they are comfortable sharing qualify as “BioPreferred” products for federal government procurement. The building service contractor (BSC) program focuses on the largest market segment ideas and helping solve each other’s problems,” says Slack. He adds that distributors consistently rank Pro-Link’s two formal networking events very for jan/san distributors. It provides information on industry trends, BSC buying habits, high and important to them. purchasing concerns and problems BSCs face in their daily business operations. In 2013, Pro-Link opened two regional Distribution Centers, enabling members to “Our goal was to present detailed information on the many business challenges facing a BSC so our Distributor Members can better address their needs,” says Russell Seybold, vice access products from a portfolio of their vender partners. Boasting a 99 percent quick fulfillment rate, it assists members’ order efficiency to their customers while lowering total president of sales for Pro-Link. The Pro-Link BSC program also gives distributors the tools, ideas and training to help inventory carrying costs. This capital shift allows members to invest in other parts of their BSCs, such as bidding forms, order pads, budget tracking, building audits, cleaning businesses that end-users have identified to the group – things that they place high value and procedure training presentations (in English and Spanish), and a quarterly “BSC Advisor” expectations around.

ake advantage of Pro-Link’s programs and grow your business, even under the harshest conditions. Contact us to learn how we can help your business thrive and become the healthiest jan/san distributor in your market!

Pro-Link delivers: Sales Generating Programs ● Field Support and Training ● Proprietary Branded Products ● Professional Literature ● Selling Tools ● Strong Peer Support Network ● Industry Leading Rebates ●

To watch videos of our members talking about the benefits of belonging to Pro-Link, go to: www.prolinkhq.com/thrive To find out more about joining Pro-Link, contact: Russ Seybold Vice President of Sales russell.seybold@prolinkhq.com 877-LINK 2 PL (877-546-5275) Circle 35

January/February 2014

The United Group® (TUG)

ADVERTORIAL

Promoting Strong Relationships Between Members And Suppliers For Increased Sales

he United Group® (TUG) is a nationwide marketing and sales organization (or buying group) for independent distributors of Jan/San, Industrial Packaging, Foodservice and Safety products and equipment. Headquartered in Monroe, LA, The United Group was founded 30 years ago and connects over 450 Members with nearly 200 Preferred Suppliers, including major redistributors. TUG promotes strong relationships between members and suppliers for increased sales and enhanced profitability for all.

TUG’s full-color quarterly news and marketing magazine, United Connects, features industry news, product news, member and supplier profiles and other articles of special interest to group stakeholders. TUG publishes news items free of charge for any Member Stockholder or Preferred Supplier. The magazine is distributed by mail and on the Group’s website, www.unitedgroup.com. Preferred Suppliers are invited to support the magazine through paid print and website advertisements.

TUG’s interactive website provides Member Stockholders with information on solutions to shared business conTUG verifies its vendors (known as Preferred Suppliers) cerns and to vendor product and system sales flyers, product for industry longevity, proven success, relevance, quality training videos, news releases and promotional specials. and special attributes of their products, as well as breadth of The website offers a secure password-protected product lines before presenting them to the memportal where members can check their rebate earnbership. Purchases from Preferred Suppliers genings in real time, exchange information, ideas, and erate marketing allowances for members, and a TUG verifies its vendors (known as publish requests to collaborate on national acnumber of suppliers offer volume discounts in adcounts. TUG’s Maximizing Member Outreach Prodition to contracted rebates. TUG also offers priPreferred Suppliers) for industry gram (MMOR) gives every member opportunities vate label product lines in a number of categories longevity, proven success, relevance, for face-to-face interaction with the group’s manavailable exclusively through its supplier partners. quality and special attributes of agement staff. MMOR helps to address member concerns, answer questions, and announce new TUG is focused primarily on three market segtheir products, as well as breadth of suppliers and products. ments, Janitorial/Sanitary, Foodservice, and Inproduct lines before presenting dustrial Packaging, and serves members across The United Group continued to grow steadily in them to the membership. North America. The group’s executive staff nego2013, adding 27 new distributor members and 16 tiates contracts with suppliers for the greatest bennew supplier partners, and TUG’s gross annual reefit to members, addressing pricing and marketing allowances, and makes all negotiation and contract details available to every mem- bate revenues once again exceeded the previous year. In April 2013, TUG’s National Conference in San Antonio, TX, featured an expanded format, adding an extra ber at any time of day or night. day to accommodate a busy schedule: two full days of Tabletops meetings, new According to United Group President Tobie McKown, “We regularly evaluate Member orientation, Stockholders meeting, golf tournament, breakout Market Segour supplier relationships and carefully weigh the value that our members are re- ment meetings, tours and activities, welcome cocktail reception and awards dinner. ceiving.” TUG has continued to tweak its proprietary Conference scheduling software, enJoining a buying group like TUG can help increase buying power for distribu- hancing the functionality that allows members to choose the vendors for their meettors seeking to purchase from top-tier vendors. Suppliers can often be more ac- ings, rank them in order of priority, and to indicate times when they are unavailable. commodating to buying group members than they might otherwise be to a Suppliers can use the system to view their schedules, search member schedules for distributor making purchases alone. Many independent distributors find it difficult availability and request additional meetings. The system continues to receive posto compete against the large, chain distributors without the strength-in-numbers itive reviews from attendees who are able to easily revise their schedules and acadvantages of a group. Suppliers are free to discuss rebate percentages without ex- cess them throughout the Conference. ception and are afforded quality, one-on-one meeting time with members at TUG’s What does 2014 hold for The United Group? TUG’s National Conference on annual Conference. Our supplier partners have become some of our best supportApril 6-9 at the Hilton Bayfront in San Diego, CA, promises to be another fun and ers and often recommend us to their customers. worthwhile experience where relationships are forged and The United Group continually seeks potential new members in areas where adTUG National Conference strengthened. The 2014 Conferditional marketplace coverage might be needed. TUG vets each prospect to confirm ence will continue the expanded the extent to which it is a viable and growing business, and ascertains from what April 6-9 format initiated last year with vendors they purchase to evaluate how many Preferred Suppliers are in the mix, and Hilton Bayfront two days of Member/Supplier gauge any potential new suppliers. Group members with proximity are polled reSan Diego, CA Tabletops meetings and will garding conflicts with prospective members, and they have the right to voice obclose with the annual awards jections to adding a company that encroaches on their market share. dinner hosted this year on the USS Midway. TUG’s major website redesign has The United Group charges no membership fees, and every member of the Group met with great reviews by Members and continues to grow in functionality. owns an equal share purchased at a low symbolic cost. All members are afforded And in McKown’s words: “The United Group will continue its focus on prothe same opportunities to increase their involvement with the Group through participation. Member Stockholders network with one another at regional meetings viding value and encouraging profitability for all of its stakeholders.” and with Preferred Suppliers at TUG’s annual national conference, helping to ceFor more information, visit www.unitedgroup.com or call 318-348-0806. ment long-lasting business and personal relationships.

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ADVERTORIAL

January/February 2014

there’s no better way to start than with an easy-sell product like a drain-pan de-slime Eli Finkelberg, President Of Gold Coast Chemical, Explains How To Work With Engineers To Increase Sales treatment. To overcome any reaming A multitude of sales op- line is small. reluctance you may have about selling them, take an analyti(5) Slime can easily clog the drain, causing the pan to cal view of condensate drain-pan treatments. First, think of portunities awaits salespeople who venture downstairs overflow. all the things that you don’t have to know to sell it: How it (6) A drain pan over-flow can be very costly. For ex- works; what is a condenser; what is a compressor; what is a to the boiler rooms to meet the engineers. Two amaz- ample, if a pan overflows in a motel room, and goes handler; or even where the drain pan is! (Although, from the ing things will happen: unnoticed, it could leak down to the room below caus- above, you already know this). First, you’ll find out that ing damage to the floor, ceiling, walls, draperies, and Here are the only questions you need to be concerned engineers are not ogres just waiting to chew up unsuspect- carpeting. about when selling drain pan treatment - followed by their (7) Foul odors can emanate from drain pans. ing salespeople. Secondly, most engineers have their own easy answers. (8) Legionnaires disease has been attributed to air conpurchase orders, not just requisitions. Engineers can, and Q. What are the benefits? will, buy on the spot, if you show them a product thats ditioning systems. A. It prevents slime build-up, pan overflow, odors, scale, Add this up, and there’s only one conclusion you can and corrosion. service-value justifies the purchase. Given this great sales potential waiting for you beneath the vast majority of ac- come to: There’s a big viable market for drain-pan treatQ. How long does the treatment last? counts, isn’t it time for you and your salespeople to start ment, and you’re not getting your share. A. A good treatment lasts up to six months. working the mine? Q. There’s a lot of talk lately about “sick building synMARKET SIZE drome.” What will this do for the building, in addressing GETTING STARTED Just how big is the market? As I mentioned earlier, every- the problem? The first prerequisite for success in selling downstairs is to one of your accounts that has air conditioning, other than the A. As you know, sick building syndrome can have many rid yourself of the unfounded fear of engineers. Here’s my window type, has a condensate drain pan. It could be the in- root causes: A good no-slime product contains a broad spectheory on why most sanitary-supply salespeople are afraid of dividual type, called fan units. With this kind of system, pop- trum EPA-registered biocide that is highly effective against a them to begin with: After five or so years in the sanitary-sup- ular in many hotels and motels, pans are placed in every room, wide range of bacterial strains including Legionella, Pneuply field, most people feel pretty confident. Even in the worst usually along the window wall. They heat in the winter and mophila, which causes Legionnaires disease. The bottom line case scenarios of dealing with housekeepers, knowledgeable cool in the summer and use small drain pans. Or, it could be is, all condensate drain pans are breeding grounds for bactesalespeople feel on equal ground, and, in many cases, a step a central system such as those found in larger office build- rial and therefore should be treated. or two above them when it comes to product expertise. But ings. In this case, they have air handlers and large drain pans. Q. How much is needed? There’s a good chance that some of your customers are alwhen they go downstairs to see the engineer, they feel the taA. That is determined by your tonnage and the size and bles are reversed; it’s the engineer who stands a step ot two ready using a de-sliming product. The question you must ask strength of the de-slimer. Take Gold Coast’s No Slime strips, yourself is, “Why shouldn’t I be selling my customers the for example. The regular size covers up to 5 tons, and the above them in expertise The truth of the matter is, engineers are no different than condensate drain-pan treatments they need?” jumbo covers up to 10 tons. So a 1,000 ton unit would require the people you’re calling on for custodial supplies. They just There are many excuses you could use. “We only sell jan- 200 regular or 100 jumbo strips. have a different set of responsibilities and needs. Often, their itorial supplies,” or, “We don’t call on engineers because we Besides the price, which, as a distributor you can set yourcrucial responsibilities leave them less time for small talk. have nothing to sell to them and I don’t think we want to get self, that is all you need to know to sell drain-pan treatment. Thus, the first rule of successful selling to engineers is to be involved in something like this.” But consider this scenario: THE SALES CALL concise and to the point. A salesman from the ABC industrial supply company calls This time factor also serves as one of the many advantages on the engineer of one of your accounts. On his way to the The drain-pan treatment sales call itself could well be the of selling to engineers. Normally, the time from product pres- engineer’s office, he passes the housekeeping storage area. easiest call you’ll ever make. Here’s an example: entation to procurement of the purchase order is minimal. The door to the storage room is open, he stops, looks in and “Good morning Mr. Finkelberg. Knowing how busy you With housekeeping departments, you often find yourself talk- stares. Now, as he stares, he starts thinking, “If we started are, I’ll get right to the point. I stopped by this morning to ing for days, weeks, and, sometimes, even months to make a stocking some of these items, I know I could sell them to show you an easy, effective and economical way to treat all sale. Yet in many cases, an engineer will write you a purchase this account.” He then continues on to the engineer, with your condensate drain-pans. This is an EPA-registered bioorder on the spot. Another timesaving advantage is the total whom he has a good relationship, and gets his order for con- cide in a solid form that will last four-to-six months. By the time spent making the call. From the initial hello to the part- densate drain-pan treatment. Order in hand, he asks “Do you way, this biocide is effective in preventing Legionnella Pneuing goodbye, a lot more is accomplished in less time with an do any buying of janitorial supplies?” The engineer may say, mophila, which you probably know better as Legionnaires engineer. Of course, less time spent per call means more calls “No, I don’t. But come on, I’ll take you and introduce you disease. Now, here’s what it does for you: (1) prevents slime - and more sales - can be made. to the housekeeper.” build-up which can clog up the drain and cause the pan to Another of the many things I like about engineers is that The moral? You may not want to go downstairs and sell to overflow; (2) eliminates offensive odors; (3) prevents scale they’re not sample addicts. And, when they do request a sam- the engineer, but more and more salesmen who sell to him are and corrosion; and (4) lessens the risk of sick building synple, they generally try it out promptly. It’s rare to return three coming upstairs to sell to the housekeeper, your customer - drome. How many drain pans do you have, Mr. Finkelberg, or four weeks after you gave an engineer a sample, only to perhaps soon to be ex. and which size would serve you better, the regular or jumbo?” discover it taking up space on the desk. In these competitive times, there’s no room for hesitation. Short, sweet, simple, and it sells. You must embrace any product that can increase sales to new MAKING THE CALL ADDED SALES BONUS markets and existing accounts. Easy-sell, necessary products, While these advantages explain why you should approach like de-slimers, make a great entree to an engineer’s domain: While targeting a new market is your primary goal, reThe product is uncomplicated and nontechnical, and the sales member; just as engineers use many of the products you alengineers, the question of how to approach them remains. There are many products facilities use to keep their heat- presentation is short. The only way you couldn’t sell it is if ready stock, the same pan de-slime product used downstairs ing and cooling operations functioning at maximum effi- you don’t try. by the engineer is used upstairs. For example, large computEqually detrimental to your business and profit is hiding ers which have cooling systems and drain pans, need to keep ciency. While many of these products require some technical expertise, others require little - or none. A good example of behind the argument that you only sell janitorial supplies. those pans clean. Then, there is the grocery field. The last one that requires no expertise to sell is a de-sliming product Janitorial supply companies can and do sell de-slimers, some thing in the world any grocery store wants is to have foul used in air conditioning and refrigeration drain pans to catch 100 gross and more a year. Not only do they sell the engineer odors coming from around the dairy case. Other areas where condensation. Selling this requires less technical knowledge drain-pan treatment, but, once in the door, they sell other pan de-slime products are needed include refrigerated vendthan most of the products you’re already selling. Consider stock items. For example: rag/wipers, waterless hand cleaning machines, walk-in coolers, and dehumidifiers. Again, this ers, cleaner/degreasers, aerosol, buckets, brooms and is not to deter you from approaching the engineer, but be asthese facts: (1) With the exception of window units, all air-condi- brushes, and so on. Think about it. You have to maximize sured, the potential customers are endless. tioning systems have condensation drain pans. your sales opportunities, and you’re not accomplishing this As I see it, the only problem salespeople have in selling to (2) All refrigeration systems have condensate drain pans. when you and your salespeople leave a client without paying engineers is overcoming their own fear. If you’re going to (3) Because these pans are always moist, bacterial slime the engineer a visit. Further, you have a big advantage over climb the ladder of success, you have to get off the commodgrows in them. your competitors because you’re already in your customers’ ity treadmill and seek new horizons, wherever you can. So (4) Because condensation is formed by drops dripping computer bases as a vendor. In some cases you’ll end up sell- get going. Climb down into the gold mine and start working into the drain pan, pans are very shallow, and the drain ing more to the engineer than the housekeeper and, again, your way up. Call 800-333-3403.

There’s A Gold Mine Downstairs

No Slime Strip Air Conditioning Drain Pan Slime Preventative Kills Mold, Mildew & Algae

Patent Pending

NO-SLIME STRIP has the highest percentage active ingredient, ounce per ounce, than any other microbiocide of its kind.

• EPA REGISTERED • NO DRAIN PAN OVERFLOW PREVENTS SLIME BUILD-UP.

• NO SLIME STRIP is a complete product for the treatment of air conditioning drain pans, dehumidifiers, computer room equipment, coolers, refrigerated vending machines, display cases and cold storage walk-ins.

• NO SLIME STRIP provides effective long-term control of offensive odors,

SURVIVAL OF LEGIONELLA PNEUMOPHILA IN AIR CONDITIONER DRAIN PANS CONTAINING NO SLIME STRIP An evaluation of the ability of NO SLIME STRIP to control Legionella in air conditioner condensate water was carried out. The duration of the test approximated the load for three months x 8 hours per day of air conditioner use in high humidity and high condensation conditions.

organic build-up, scale and corrosion deposits in the above systems.

•

VISIBLE PACKAGING shows how much product remains available for use. NO GUESSWORK!

•

Streamlined elongated shape, easy to slip into drip pans without dismantling. Just drop in pan.

•

Polymeric packaging releases a constant dose of microbiocide, odor neutralizers, corrosion and scale inhibitors.

• Available in three sizes: Mini for up to 3 ton units.Regular size for up to 5

The active ingredient released by the NO SLIME STRIP was maintained at an effective p.p.m. concentration in the simulated condensate water, for the entire length of the test. The rate of kill of Legionella pnuemophila by the NO SLIME STRIP active, was rapid and effective. During all of the testing period there was at least a 99% kill of Legionella. Legionella pneumophila has been frequently detected in cooling water systems and has sporadically resulted in the outbreak of Legionnaires disease with its pneumonia-like symptoms. Although there is no direct or interpretable relationship between the presence of this bacteria and the potential for human disease, minimizing the potential for disease outbreak is the recommended action.

ton units. Jumbo size for 10-15 ton units. For larger units. use multiple strips.

• pH 7-neutral. This product is non-corrosive to metallic surfaces.

Gold Coast Chemical Products NO SLIME STRIP provides effective control of the Legionella pnuemophila used in the tests.

A DIVISION OF DORA INDUSTRIES, INC.

2357 STIRLING ROAD, FORT LAUDERDALE, FLORIDA 33312

BROWARD 954-893-0044 • FAX 954-893-8884

TOLL FREE 800-333-3403 Circle 18

January/February 2014 ADVERTORIAL

Jansan, Paper & Packaging Distributors are

Succeeding with DDI System’s Inform Software A-1 Restaurant & Janitorial Supply Co • ABC Paper & Chemical, Inc • Abel Industries, Inc • Accommodation Mollen • Acorn Distributors • Alfa International Corp • All Care Distributors • All Florida Paper, Inc • Allen Paper & Supply Co • All-Good Supply Corp • Allston Supply Co, Inc • Alpha Chemical • American Cleanstat • Americhem International, Inc • Amerisan • Amerisource Industrial Supply • Anderson Paper & Packaging • Arco Packaging, Inc • Aries Supply, Inc • Arrow Paper Corp • Associated Paper, Inc • Atlantic Paper & Twine Co, Inc • Atlantic Tape & Distributing • B & W Supply Co • Balter-Empire Restaurant Equipment Sales • Banner Chemical • Barret-Fisher Co, Inc • Bay City Supply • BCB Janitorial • Big M Supply • Black Hills Chemical • Bluffs Sanitary Supply • Breckenridge Paper & Packaging Co • Brighton USA LTD • Broussard Paper, Inc • Brown Janitor Supply • Buck Supply & Distribution • C&S Cleaning Supply, LLC • California Janitorial Supply Co • Camden Bag & Paper Co, Inc • Cantwell-Cleary Co, Inc • Capital Paper Products • Capital Sanitary Supply • Caravan Packaging Corp • Carlson Supply • Casey EMI • Catko Distributors, Inc • CDC Paper & Janitor Supply • Central Paper & Supply Co, Inc • Century Supply • City Group, Inc • Classic Restaurant Supply • Clayton Paper & Distribution, Inc • Clean Image, Inc • Cleanco Distributors • Cleaning & Restoration Supply • Cleaning Solutions Equipment & Supply • Cleaning Supply Warehouse • Cleaning Systems Supply • Combined Sales Co • Conlon Products • Consolidated Paper Group • Cowboy Supply House • Crest Supply • Crestview Wholesale • CTL Co • D. Gilmore Distributing Co, Inc • Dasco Paper & Janitorial Supply • Datek, Inc • Dawn Chemical, Inc • Del Vel Chemical Co • Delaware Valley Packaging Group • Desantis Janitor Supply • Detroit Chemical & Paper Supply Co • Diamond Distributors, Inc • Diverse Maintenance Solutions, Inc • Dutch Hollow Janitorial • Eagle Paper, Inc • East Continental Supplies • Eastern Institutional Supply Co • ECR Restaurant Equipment • Edmer Sanitary Supply Co, Inc • Edwards Chemical • Egan Supply Co • Elkins Wholesale, Inc • EnviroChemical, Inc • Erzen & Associates • Fanguy Brothers Wholesale, Inc • Flex-Pac, Inc • Flexpak • Foley Distributing Corp • GB Maintenance Supply • General Paper Co • Gergely’s Maintenance King • Gilson Enterprises • Glove, Cleaners & Safety Products, Inc • Gorm, Inc • Great Western Supply • Greenough Packaging & Maintenance Supplies • Greenside Supply • Guillot’s Sanitary Supply, Inc • H. Weiss • Harder Corp • Henderson Chemical • Hercules & Hercules, Inc •

“I can’t say enough about inform’s CRM. These features are very powerful!” Tomar Industries, Inc.

Hibrett Puratex • House of Clean, Inc • House Sanitary Supply Co • Howard Co • Huber, Inc • Hyman Paper & Chemical Co • I. Janvey & Sons, Inc • Image Supply, Inc • Industrial & Shippers Supply, Inc • Industrial Cleaning Products, Inc • Inlander Brothers, Inc • Insco • Iowa-Des Moines Supply, Inc • Jacobs Wholesale Paper Co • Jan Master Supply Co • Janitech Facility Supply, Inc • Janitorial Supply, Inc • Janitors Supply Outlet • Janitor’s Warehouse • JH Paper Co, Inc • Kamo Manufacturing Co, Inc • Katcef Sales, Inc • Kenway Distributors, Inc • Kleeners Warehouse, Inc • Knight Marketing Corp of NY • Kommercial Kitchens • K-Stone Supplies & Repairs • L & M Foodservice, Inc • Label House • Lake City Supply • Lakeland Supply, Inc • Laun-Dry Supply • Leonard Brush & Chemical • Lewis County Chemical • Liberty Distributors, Inc • Lico, Inc • Litin Paper Co • Lovan Industries, Inc • M & J Frank Inc • Maine Cleaners Supply/The O’Neil Co • Maine Paper and Janitorial Supply • Markham Restaurant Supply • Marko, Inc • Mark-Pack, Inc • Matera Paper Co • Maui Chemical & Paper Products, Inc • McDonald Paper Co • Mendes Supply Co • Merchants Paper Co, Inc • Meyer Bag & Supply, Inc • Midland Paper Co • Milhench Supply Co • Miller Janitor Supply, Inc • Miller Products Co • Montana Broom & Brush • Mooney-General Paper Co • Morton Paper • Mr. Janitorial Supplies • MSM, Inc • Muckenthaler Inc • Murphy Sanitary Supply • Nagel & Shippers Products, Inc • National Restaurant Supply • New England Maintenance Depot • New London Tape Distributors, Inc • New System Carpet & Building Care • NexGen Products • North Alabama Chemical Co • Northeast Janitorial Supply, Inc • Norvex • Ohio & Michigan Paper Co • Oklahoma Janitorial Supply • Omaha Compound Co • P & E Distributors, Inc • Pabco Industries, LLC • Packaging Partners, LLC • Parker Wholesale Paper Co • PCS Industries • PFS Sales Co • Phillips Supply Co • Phoenix JS, Inc • Phoenix Research Industries, Inc • Pinnacle Distribution, Inc • Plastic Express • Platinum Packaging & Paper • Portsmouth & Chesapeake Paper Supply • Princeton Supply Corp • Prinova Co, Inc • Provident Packaging Corp • Randik Paper Co • Resource One, Inc • RH Crown Co, Inc • Riley Maintenance Systems • Riverside Paper Co, Inc • Roy Turk Industrial Sales, LTD • Russell Hall Co • S&S Incorporated • Sales Master Corp • Sanco Supplies • Sanico Solutions • Sanico, Inc • Scoles Floorshine Industries • SHIP-PAC, Inc • Shur-Az Janitorial Supply • Sierra Packaging, Inc • Sikes Paper Co • Simplex Janitorial • Single Source Supply • Sink Paper & Packaging • Skillman Hardware, Inc • SMS Distributions • Solutex, Inc • Southern Building Maintenance & Supply • Southern Paper & Chemical Co, Inc • Southwestern Packaging Corp • Spectrum Paper Co • Springfield Paper Co • Staval Supply • Stevens Co, Inc • Summit Paper Co • SunBelt Paper & Packaging, LLC • Superior Industrial Supply Co • Supply Solutions • Supreme Industrial Products • Tal Products • Tarheel Paper & Supply Co • Thayer, Inc • The Paperhouse Corp • The Standard Companies • TK Sales • TLC Janitorial • Tomar Industries, Inc • Treat’s Solutions, Inc • Triduro Supply Co • Trio Supply Co • Triple A Supplies, Inc • Twin Ports Paper & Supply, Inc • United Supply Services • Vasco Brands, Inc • VCC Janitorial Supply • WAT Supplies • Webb Chemical & Paper • Weiss Bros Hagerstown • West Florida Supply Co - Fort Myers • West Florida Supply Co - Sarasota • Western Bar & Restaurant Supply • ZEP Factory Outlet - P.A. Janitorial Supplies

Circle 12

January/February 2014 ADVERTORIAL

UNIVERSAL BUSINESS SYSTEMS Helps Distributors Reduce Costs & Increase Profits When you buy software from a company that specializes in your specific industry, you are buying the company as much as the software. You are also buying a comfort level based on their longevity. Universal Business Systems (UBS) is a Family Owned Business that has successfully installed solutions for businesses just like yours for over FORTY-YEARS! Our fundamental philosophy and mission is to place the customer first. This belief and commitment has enabled us to successfully bring distribution software solutions to businesses of all sizes. As a family-owned business, we go the extra mile to make sure the customer is taken care of.

"I value the fact that UBS is a family owned and operated business. Those values are reflected in how you do business and how your employees service us." Bill LaMorte, Owner, Ronstan Paper & Packaging Scan with your Smart Device to get the whole Success Story: The Benefit of Over a Quarter-of-a-Century of Industry-Specific Experience Experience has proven over and over again that many questions and industry specific situations present themselves regularly while implementing a software solution. Universal Business Systems employees specialize in your industry and have supported businesses like yours for a combined average of Two Decades. That immediately tells you a couple of things: 1) you will be dealing with someone who knows the software you bought so you wonâ&#x20AC;&#x2122;t have to be part of a learning curve, and 2) you will be dealing with people who know your business. Having a company with a wealth of industry specific knowledge supporting you and your software will help you reduce costs and increase profits.

Why Universal Business Systems Synergy Suite is the Right Choice Developed by listening to the needs of distributors, The Synergy Suite includes all the software needed to run a distribution business. One of the most innovative features of Synergy Suite is that it is completely Web Browser Based and does not require you to install troublesome third-party downloads or apps. All you need is an internet browser (which your computer or mobile device already has) and youâ&#x20AC;&#x2122;re ready to go! Synergy will run on your Smartphone, Tablet, Laptop or Any Device that connects to the internet from anywhere you are. The Synergy Suite features: Synergy ERP: Complete Enterprise Resource Planning System Finance/Accounting, Customer Relationship Management (CRM), Sales, Distribution and Logistics Tools that are very intuitive, powerful and provide information easily and effectively, all through your web browser. Synergy.Net: Custom Website / Online Ordering / Content Management The most intelligently designed B2B/eCommerce solution currently available, Synergy.Net allows you to create and customize Your Own Unique Website with a Fully Integrated Product Catalog and Online Ordering complete with Product Images and Detailed Marketing Text with MSDS, Videos, etc. to enhance your customers' experience. An intuitive Admin Area lets you easily maintain your site and product content, and search engine optimization. Synergy SalesPro: Real-Time Sales Force Automation Real-Time solution providing Productivity Analysis and the Customer Information your sales reps need, along with the capability to enter quotes and orders out in the field without having to call the office. This mobile dashboard works on smartphones, tablets, laptops or any device that has a web browser. Synergy Phocas: Business Intelligence Tools Simple and easy to use tools for managing the information you need to make important business decisions and find opportunities you may have missed.

"UBS software products give us that unique, competitive advantage" Jim Berry, VP of Marketing, H.T. Berry Company Scan with a Smart Device for the whole Success Story: Improve Your Image, Gain New Customers & Increase Sales Not only does Universal offer all the software needed to run your business, we can help you promote it! Our advertising and marketing experts can help you improve your image, gain new customers and increase sales. We specialize in Internet and Print Marketing, including Websites, eCommerce, Catalogs, Promotional Literature and Search Engine Optimization. Our industry-leading Content Management Database allows us to offer high-resolution product images and detailed marketing text with all of our products. Call 908-725-8899 or Email synergysuite@ubsys.com today for a demonstration and learn how Universal Business Systems will help you sell more from DAY 1.

Circle 47

Maintenance Sales News

31 ADVERTORIAL

STEP1 Software – The Future Of Jan/San Distribution Is Here All-Windows SQL-based distribution software. Very easy to use. That’s how STEP1 Software describes its state-of-the-art distributor’s system, designed specifically for the Jan/San industry. STEP1 has used its 36 years of experience with the Jan/San industry to create a software package that addresses the needs of every aspect of your business. Our Tablet app for your sales reps is a big success. Use this impressive tool to enter orders, check stock, enter quotes, and manage your territory. It is also integrated with our optional calendar/CRM/Business Intelligence system. The CRM system shows at-a-glance if you are up or down in this account, and also suggests items that other like customers are buying that this customer is not buying. The heart and soul of the distribution business is order entry. This is the most important point of contact between your customer and your company. STEP1’s Order Desk is designed to have every answer just one click away. Customer service people can see when the last order was, what the last price was, what the new price should be and what this customer should be ordering today. Credit and payment history are immediately available, whenever they are needed. New items are just a click away and so is the on-line catalog.

For the owner, STEP1 has two impressive tools. First is the CEO Dashboard,

23 percent discount off all linear low-density liners for the hospital. This way, no matter what liner they choose, the pricing will be automatic and correct. This feature has helped STEP1 customers immensely. Just think of all the time you spend with customer pricing issues. STEP1 also has a margin preservation system, so that if costs go up, it shows you what you should charge to maintain the same margin as the last purchase for this customer.

If you have a service department for machine repair, STEP1 has an excellent solution called the Service Desk. This package tracks machine repair by serial number, so that you can easily recall a machine and see all the previous service history. It also tracks total number of times the machine has been in for repair, and the total amount spent on repairing the machine. STEP1 customers have found this very useful because it helps pinpoint troublesome machines that would be less expensive for the customer to replace and stop repairing the old one.

Status codes allow you to see at-aglance the status of every job in for repair. Statuses such as ‘On Bench’ or ‘Waiting

which lets you see all the vital stats of your business at-a-glance. Extensive drill-downs allow you to investigate anything that looks different than what you were expecting. You can also set goals that help you track your progress. Second is STEP1’s Dimensions Business Intelligence system. Dimensions is an easy to use guided query system for the owner or manager. See which items are doing best with your customers, and see the range of special prices being offered to customers for each item. One more click will show all similar customers that have NOT yet purchased this item.

on Part’ allow you to keep the customer quickly informed of the status of their repair. Service Desk also has a companion product called Service Manager. The Service Manager package tracks billable time by Service Rep. This allows the owner or manager to determine the true profitability of the Service Department. It also tracks turn-around time of equipment and other key Service Department statistics.

Your warehouse people will enjoy the Warehouse Manager. This package allows your warehouse personnel to see all the orders waiting on delivery and lets them sort the orders into truck runs on-screen. The system also allows them to grab a “wave pull” ticket, which would allow them to make one sweep around the warehouse and pick all orders for a truck run at once (this is not required, just optional). Customers have reported savings of about 3 hours per 100 orders by doing it this way, and have increased picking accuracy. Warehouse Manager also has a feature to mark an entire truck’s orders as “shipped”with one click. Once marked, the computer knows this inventory is out of the building and won’t show as floor stock. Haz-Mat issues are also addressed with this package.

The information available to the Sales Manager is amazing. You will be instantly able to see how the company is performing vs. your goals. This tracks through to sales offices, if you have multiple branches, then tracks through to all the individual sales people. Be able to sort and search the data to see margins by customer, by item, or by vendor. This is a separate module available just for your sales manager that automates the normal tasks of this job.

STEP1 also has several tools for your customers. There are two customer order entry systems available. One is browser based, and will show the customer special pricing on any item they have previously purchased along with pictures and descriptions of the items. The other is a package that connects directly to you, and shows the customer status of pending orders and pricing on any items that they have not already purchased. There is also a package for your very large customers that helps the customer track their budgets and consumption. This is very useful for customers like school districts, city and county governments, and health care companies. STEP1 seamlessly integrates with JM Catalog, which is the best on-line catalog in the industry. It features 225,000-plus items in the Jan/San industry.

Billing is very easy, since the orders are already organized by truck. When the truck comes back, just handle any exceptions that need to be addressed. Then with one click, all orders on the truck are billed. If bills need to go with the truck, then there is an option to accomplish this as well.

General Ledger, Accounts Receivable, and Accounts Payable round out the package. The G/L is completely integrated and very automatic. A/R and A/P have features built in that STEP1 customers have suggested to make their jobs easier and faster.

Customer special pricing is always an issue. STEP1 has a package called Price Manager that helps take some of the work out of all the special pricing.

STEP1 combines the most modern technology with a package that addresses every aspect of your business. STEP1 is the system of the future for

You can use Price Manager to assign pricing discounts or markups to groups of items for a customer. For example, you might have a policy of

Jan/San Distribution, and the future is today. For more information, visit www.STEP1.com

Circle 44

January/February 2014 ADVERTORIAL

J&M Technologies – How Distributors Increase Online Ordering Sales Distributors have discovered there is a “right way” and a “wrong way” to launch an internet order entry function. When performed correctly, an internet order entry system can significantly increase sales and profits, while decreasing staff time and paperwork. Performed incorrectly, it is just an extra button on your website. What are the best steps to ensure you install a profitable online ordering system? First, trust an online shopping cart provider that is familiar with the Jan/San industry and has expertise in the finer details needed for online success. Second, make sure the provider is able to respond to your particular needs in regards to addressing various pricing levels and interfaces with your distribution software system. Since J&M Technologies pioneered internet order entry software for the industry, its technology interfaces seamlessly with all major providers of Jan/San distribution software. Third, make sure your sales force is involved with introducing your internet order entry system to all your customers. J&M can advise you about the best approaches. It takes just a few minutes to acquaint your customers with the shopping cart system, but the benefits you achieve can be extraordinary. “The first week we were live with the catalog site, we had a very large university look at our site with our account manager and place an order for over 20 different products they had never purchased from us,” relates Charlie Hall, a J&M Technologies’ user. “This was no small

AD MSN Jan-Feb-2014-1.2 Horizontal FINAL PRINTER.indd 1

order as it included over 200 cases of various trash bags and two dozen poles and squeegees for window cleaning.” Hall’s experience is typical of customers who follow the

advice of J&M Technologies. According to Rob Reed, of Hearn Paper Company, “Since switching to J&M web order entry, we have seen a

Circle 26

significant increase in our customers adding new items to their orders from our catalog.” Every order that is placed online saves time, as customer service reps do not need to manually place the orders. Want to expand your sales in products with higher profit margins that aren’t normally promoted? According to Hall, “We have received orders from multiple customers for catalog items that they never purchased before. We had not sold a changing table for a restroom in two years, and we sold two almost immediately after the catalog went live!” Additional sales are generated with J&M’s newest product, the Facility Product Selection Guide. This is an “add-on” module to the online ordering program that identifies customers by facility type when they log onto the catalog and suggests products, room-by-room, specific to their needs.

Find out more about why most distributors trust J&M Technologies for their internet online ordering success by visiting www.jmcatalog.com.

1/24/2014 4:32:41 PM

Maintenance Sales News

ABCO Products Corp. 6800 N.W. 36th Avenue Miami, FL 33147 USA 305-694-2226 Fax: 305-693-4410 Products: A vertically integrated manufacturing company providing quality physical cleaning products to maintenance markets. Full line provider of brooms, mops, dust mops, brushes, squeegees, and handles, including 100 percent corn brooms, and a variety of push brooms. Mops include cotton, rayon, blended and specialty application products. 05 ACS Industries, Inc. One New England Way Lincoln, RI 02865 USA 401-769-4700 Fax: 401-333-6088 E-Mail: rbeaudette@acsind.com Web Site: www.scrubble.com Company Officers: Steven Buckler, President; Rory Beaudette, Vice President - Sales; Peter Botvin, Vice President/General Manager Products: The Scrubble Division of ACS Industries has been manufacturing professional cleaning products since 1939 for the foodservice, janitorial and sanitary supply markets. ACS manufactures a full line of cleaning products, including metal scrubbers, scouring pads, grill cleaning items, soap pads, mops, brooms, brushes, non-woven floor pads, steel wool floor pads and sand screens, carpet bonnets and Cyclone D™ diamond floor pads. 14 Action Pump Co. 170 Chicago St. Cary, IL 60013 USA 800-273-6900 Fax: 847-516-0033 E-Mail: marty@actionpump.com Web Site: www.actionpump.com Company Officers: Martin Barrett, President; Rick Newtson, Vice President Products: Action Pump is a manufacturer of

drum, pail, oil, grease, FDA and 3A pumps. For use on 1, 5, 15, 30, 55 gallon drums and totes. Custom pump solutions also offered. 14

of jan/san cleaners and air fresheners in private label. The company has low minimum orders, competitive pricing and prepaid shipping. 14

Advanced Vapor Technologies, LLC 5901 23rd W., Ste. 103 Everett, WA 98203 USA 425-775-9000 Fax: 425-775-1993 Web Site: www.advap.com Products: AVT Steam Vapor Systems, combined with Nano Crystal Disinfection Technology (TANCS™) cleans and disinfects virtually any surface using tap water. Chemical exposure and residual noxious odors are reduced by employing AVT systems, which are applicable for multi-purpose, multi-surface disinfection. 12

Airx Laboratories 1640 Delmar Drive Folcroft, PA 19032 USA 610-534-8900 Fax: 610-534-8912 E-Mail: sales@airxinfo.com Web Site: www.airxinfo.com Company Officers: Scott Jarden, President Products: Airx is a leader in three dimensional odor and pathogen control. With over 50 products, it offers a solution to every odor and pathogen problem. 14

Air Spencer USA, LLC P.O. Box 1541 American Fork, UT 84003 USA 801-885-8347 Fax: 800-515-9976 E-Mail: henry@airspencerusa.com Web Site: www.airspencerusa.com Products: PeePod 21st century urinal cleaning system, invented in Japan. Product features seven second installation, fresh smelling restroom in seven minutes and seven month clean urinal. Also offered is the DoorPod Kinetic Energy air freshener. No batteries or spray is needed. Product is eco-friendly. 14

Al’s Custodial Equipment Service, LLC 3 Gordon Drive Londonderry, NH 03053 USA 978-423-1751 E-Mail: alscustodial@gmail.com Company Officers: Alan M. Meunier, President/Owner; Karen Meunier, Vice President/Owner Products: Service and repair of custodial cleaning equipment. Complete with onsite mobile service. Parts and equipment sales as well as preventive maintenance contracts. Area coverage in New Hampshire, southern Maine and northern Massachusetts. Fully insured and competitive rates. 14

Airosol Company, Inc. 1206 Illinois St. Neodesha, KS 66757 USA 620-325-2666 Fax: 620-325-2602 E-Mail: matts@airosol.com Web Site: www.airosol.com Company Officers: Gene Fleishman, President and CEO; Matthew Stratemeier, National Sales Manager Products: Since 1943. Airosol provides private packaging of aerosol products. It offers a full line

American Paper Converting Inc. 1845 Howard Way Woodland, WA 98674 USA Fax: 360-225-0478 866-922-5272 Web Site: www.americanpaperco.com Products: American Paper Converting Inc., (APC) manufactures bathroom tissue and paper towel products. APC Inc., was founded in 1997 to be a flexible and innovative supplier of towel and tissue to janitorial and food service distributors. 12

Americo Manufacturing Co., Inc. 6224 N. Main Street Acworth, GA 30101 USA 770-974-7000 Fax: 770-974-0614 Web Site: www.americomfg.com Products: Americo manufactures a complete line of floor maintenance pads, hand pads and related non-woven products. Also offered are vinyl-backed floor matting, logo mats, anti-fatigue matting and restroom care products including deodorizing urinal screens. 06 Amrep, Inc. 425 Franklin Rd., Ste. 530 Marietta, GA 30067 USA 770-422-2071 Fax: 770-422-1737 E-Mail: info@amrep.com Web Site: www.amrep.com Products: Amrep is a national manufacturer of specialty chemicals, with product lines in the chemical industry including aerosol, liquid and lubricant products. Amrep offers product innovations, quality, service and support. 11 Anderson Chemical Company 325 South Davis Ave. Litchfield, MN 55355 USA Fax: 320-693-8238 800-366-2477 E-Mail: acarlson@accomn.com Web Site: www.accomn.com Products: The Integra Program®, a division of Anderson Chemical Company, specializes in professionally managed kitchen, laundry, and housekeeping programs for distributors. Anderson also specializes in water treatment, cleaning and sanitation products and programs. 14 AWAY Chemical Corp. 7800 Bissonnet, Suite 310 Houston, TX 77074 USA 713-541-0055 Fax: 713-270-6810

January/February 2014 Web Site: www.awaychem.com Products: Manufacturer of drain pan treatment. 04

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ADVANTAGES TO PARTNERING WITH HARVARD CHEMICAL 1. Competitive Pricing 2. Extensive portfolio of chemical formulations including third party certified products such as EPA registered disinfectants, EPA DFE Green products, and carpet cleaners with the Carpet and Rug Institute Seal of Approval.

3. Custom formulations to meet specific needs 4. Attractive full color labels 5. Low minimum order requirements 6. Sales support and lab support 7. Matching of existing products 8. Graphic design assistance

We can provide a full line of Jan/San, specialty carpet, and industrial process chemicals to meet any need. CALL TODAY

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800-423-7514

www.hcronline.com Circle 23

Aztec Products, Inc. 201 Commerce Drive Montgomeryville, PA 18936 USA 215-393-4700 Fax: 215-393-4800 800-331-1423 E-Mail: stevenspe@aztecproducts.com Web Site: www.aztecproducts.com Company Officers: Whit Beverly, President; Allan Beverly, CEO; Steven Spengler, Vice President Products: Aztec Products manufactures and sells high speed floor maintenance equipment to distributors, contractors and facilities. Known for the Sidewinder VCT Stripping System, Aztec's latest additions include the LowRider Dust Control propane burnisher in three sizes (21", 24" and 27"); the UltraGrind, UltraEdge and UltraVac propane-powered concrete floor grinders and polishers; and the Grand Finale floor finish and chemical applicator. Aztec's machines are made in the USA and are CE, EPA, CARB, LEED and GS-42 certified, and powered by the Kawasaki 603cc engine. 14 Banner Stakes 12893 Alcosta Blvd, Ste. F San Ramon, CA 94583 USA 855-809-3800 Fax: 925-244-2112 E-Mail: sales@bannerstakes.com Web Site: www.bannerstakes.com Products: Mobile safety barricade system, stanchions and bases in yellow, red and orange. Popular banner head messages: "Caution, Caution-Cuidado", "Wet Floor", "Authorized Personnel Only", "Cleaning In Progress", "Closed For Maintenance", "Restricted Area", "Danger-Keep Out", "Danger High Voltage Keep Out", "Hard Hat Area", "Construction Zone", "Stay Behind The Line", "Keep Area Clear". 14 Bar Keepers Friend 5240 Walt Place Indianapolis, IN 46062 USA 317-459-5521 Fax: 317-264-2192 E-Mail: info@barkeepersfriend.com Web Site: www.barkeepersfriend.com Company Officers: Paul SerVaas, President; Kevin Patterson, Vice President, Institutional Sales Products: Maker of premium quality name-brand powder and cream scouring cleansers, and spray and foam cleaners. For over 130 years, Bar Keepers Friend (BKF) has been a trusted brand. "Once Tried, Always Used" is the company's motto. Now available in institutional pack sizes and NSF-registered formulas for expanded sales and profit opportunities for distributors. 14 Battery Service Corporation 410 S. Evergreen Ave. Bensenville, IL 60106 USA Fax: 630-595-4244 800-425-4071 E-Mail: batterysvc@comcast.net Web Site: www.batteryservice.com Company Officers: Tom Baker; Don Baker Products: Wholesale distributor featuring

products from U.S. Battery and Trojan Battery used in floor scrubbers and sweepers. Also offered in stock is a complete line of Schauer industrial battery chargers. 14 Berk Wiper International, LLC 400 E. 2nd Street Boyertown, PA 19512 USA 610-369-0600 Fax: 610-369-0676 E-Mail: jeffberk@berkwiper.net Web Site: www.berkwiper.com Company Officers: Jeff Berk; Larry Berk Products: Berk Wiper offers a wide line of wiping products under private label. It features DRC, Scrim, Mighty Wipe®, foodservice towels, spunlace, TAD, and a variety of towel and tissue items for the bathroom. These products service the jan/san, automotive, foodservice, health care and industrial markets. 14 BioClean Technologies 30262 Crown Valley Pkwy., Ste. B518 Laguna Niguel, CA 92677 USA 866-499-1157 Fax: 949-315-3193 E-Mail: john.nuccio@biocleantechnologies.com Web Site: www.biocleantechnologies.com Company Officers: John Nuccio, President; Michael Duhs, CEO Products: Completely environmentally and user safe, sustainable and biodegradable; using only NSF, DfE and CleanGredients - approved ingredients to make advanced line of commercial grade cleaners. Visit company's website for efficacy tests and products’ MSDS. Can be bought direct. Products: all purpose cleaner, heavy oil degreaser, odor eliminator, and restaurant cleaner. 14 Bissell Professional 2345 Walker Ave., NW Grand Rapids, MI 49544 USA 616-791-0654 Fax: 616-453-5203 Web Site: www.bissell.com www.bissellcommercial.com Products: Cleaning tools for commercial cleaning applications. This includes deep carpet cleaners, upright vacuums, canister vacuums and sweepers. 12 Briarwood Products 2900 Bradwell Ave. Cleveland, OH 44109 USA 800-266-1680 E-Mail: bp@briarwoodproducts.com Web Site: www.briarwoodproducts.com Company Officers: Erwin Tomm, President; Manfred Tomm, Vice President Products: Labor saving cleaning tools, microfiber tools, wet mop holders and dust mop units. 14 Bro-tex, Inc. 800 Hampden Avenue St. Paul, MN 55114 USA Fax: 651-646-1876 800-328-2282 E-Mail: info@brotex.com Web Site: www.brotex.com Products: Bro-tex converts a number of paper and non-woven single use (disposable) wipers as well as numerous cloth wiping products. Wipers include cellulose, spunlace and special low-lint wipers.

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January/February 2014

Cloth wipers are available new or as reclaimed cloth wipers. The company converts these wipers into a variety of dispensing applications including its Dispense Pro® and Center Flo® packaging. Other packaging options are bulk, quarterfold, flat and inter-folded. Available for contract converting of customers’ materials. Offers a line of a multi-purpose cleaner, Orange Peels™. As a pre-moistened cleaner, Orange Peels will clean grease, oil and graffiti off most surfaces. Also produces Fresh Start® disinfectant wipes which kills several types of viruses including H1N1 and Noro Virus. 14

Bullen Companies, The 1640 Delmar Dr. Folcroft, PA 19032 USA 610-534-8900 Fax: 610-534-8912 E-Mail: sales@bullenonline.com Web Site: www.bullenonline.com Company Officers: Scott Jarden, President Products: Truekleen is made up of over 65 products. Truekleen covers all aspects of bulding and ground maintenance formulas. Truekleen has a product for all cleaning and sanitation needs. Truekleen is the Bullen house brand that can be combined with other Bullen nationally known product lines for freight discounts. 14

Canadian Association of Environmental Management (CAEM) 150 Delhi Street Guelph, ON N1E 6K9 CANADA E-Mail: sophkeit@homewood.org Web Site: www.caenvironmentalmanagement.com Company Officers: Keith Sopha, President; Sue Roberts, Director of Finance; Rob Scott, Director of Membership; Dean Wiesman, Director of Education; Valerie Lohnes, Director of Public Affairs Products: CAEM was founded in 1971, as the Canadian Administrative Housekeepers Associ-

ation (CAHA) and evolved into the Canadian Association of Environmental Management (CAEM) in 2003. CAEM is a national association of managers, supervisors, self-employed individuals, corporation and associate members involved in the environmental services field. The association's principal function is to promote the professional growth and development of its memebers and to encourage and assist managers in improving environmental services. CAEM services all facets of the houskeeping industry, including hospitals, hotels, motels, school boards, nursing homes and contract cleaners. 14 Canberra Corporation 3610 N. Holland Sylvania Toledo, OH 43615 USA 419-841-6616 Fax: 419-841-7597 E-Mail: jen.arbaugh@canberracorp.com Web Site: www.canberracorp.com Company Officers: Danny Johnson, President; Christopher Yacko, Vice President Operations; Todd Schimmeoller, Vice President Sales Products: Canberra produces a wide range of cleaning solutions including restroom cleaners, disinfectants, floor cleaners and strippers, floor finish and sealers, industrial cleaners/degreasers and carpet care products. These products are offered in Husky and JAWS (Just Add Water System) brands and are also available for private branding. 14 Cargill Salt 9380 Excelsior Blvd. Hopkins, MN 55343 USA 888-385-SALT (7258) Web Site: www.cargill.com/salt Products: Professional line of packaged ice melters and a full line of water softener salts for the jan/san marketplace. 14

Queenaire Technologies is founded around the idea of providing a superior product with a } {y z | { wx { C { y{ { | w y{D All QT units incorporate an advanced generator technology that requires minimal maintenance and replacement costs. This new generation of { z y ||{ w |{ { {y w y | GKCHF {w w z xwy {z x w K {w w w z wx warranty. Units weigh less than 11 lbs and are capable of treating areas up to 60,000 cu/ft.

Don’t let the size fool you. It may be the smallest member of our ozone family, but it produces the biggest sales. The Newaire Plug In weighs less than G xDB { yw wx { | z{ z } KFF sq/ft. This compact air cleaner incorporates a patented ion wind technology to produce constant safe levels of ozone without the use of fans or moving parts. The Newaire Plug In has a fifteen year life expectancy with no replacement costs.

Rainbowair Activators have been the brand of choice since the late 1980’s for hotel owners, apartment managers, restoration companies, auto dealers, detail shops, carpet cleaning companies, dry cleaners, etc… With 4 models to choose from and ozone { { w } } x{ {{ HKF }E~ w z NBKFF mg/hr, it is easy to see why Rainbowair Activators are asked for by name. Whatever the application, whatever the odor, Rainbowair has the unit to eliminate the odor.

“The Ozone Specialists” offer a full line of ozone generating electronic deodorizers with a wide range of applications in a number of industries. Further, with over 30 years combined experience in the ozone industry, “The Ozone Specialists” management group can offer you the technical advice and support to respond to your customer’s questions, concerns and needs with absolute reliability.

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“The Ozone Specialists” OJNI i w { ^ IMB e}z{ x }B do GILLO © j \ {{P GCNMMCLJ eped[ >LOLLI? © j \ {{ \w P GCNFFCJOICJKKF © D {{ w {Dy © D w x w D { © D { w } Dy © D ~{ { {y w Dy

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Carolina Mop Mfg. Co. 819 Whitehall Road Anderson, SC 29625 USA 800-845-9725 Web Site: www.carolinamop.com Products: Established in 1945, Carolina Mop is a full line manufacturer of American-made wet mops including: cut-ends, tru-loops, screw connectors, deck mops, and high performance looped-end mops. A wide variety of handles, dust mops, frames, brooms, etc. are also available. Fast turn around service. Products also include mop buckets, dustpans, wet floor signs, janitor carts, brushes, floor squeegees, and microfiber products. 10 Carolina Paper Converters, Inc. P.O. Box 609 Oakboro, NC 28129-0609 Fax: 704-485-3253 800-951-2235 Web Site: www.carolinapaper.net Products: Paper converter, commercial towel and tissue products, and dispensers. Also included are wiper and nonwoven products, soap, and toilet seat cover dispensers. 13 Carroll Company 2900 W. Kingsley Rd. Garland, TX 75041 USA Fax: 214-299-7332

Maintenance Sales News 800-527-5722 E-Mail: ghammond@carrollco.com Web Site: www.carrollco.com Company Officers: Kyle Ogden, President and CEO; Larry Nedrow, EVP and Chief Business Development; Woody Conradt, CFO; and Joe Ondriezek, COO Products: Carroll Company is manufacturer of private branded institutional cleaning and maintenance products. The company manufactures aerosols, cleaners, degreasers, disinfectants, floor care products, handcare products, restroom cleaners, wet wipes, and dilution control systems. 14 Cascades Tissue Group 148 Hudson River Road Waterford, NY 12188 USA 800-246-0711 E-Mail: question@cascades.com Web Site: www.afh.cascades.com Products: Cascades’ Tissue Group offers a complete line of tissue paper such as bathroom tissue, paper towel, napkin, facial tissue as well as wipers. Cascades antibacterial paper towels provide a simple and effective way to reduce bacterial contamination and transmission by killing over 99.99 percent of harmful bacteria almost instantly. 14

37 Company Officers: Scott Jarden, President Products: Clausen Carpet Solutions was founded by Gordon Clausen in the early 70's. Clausen Carpet cleaning products were the first to enable in-house maintenance of facilities. With the introduction of Stay Clean, and its 4th generation encapsulation technology, it is a leader in low moisture carpet cleaning. 14 Clean Control Corporation 1040 Booth Rd. Warner Robins, GA 31088 USA

478-922-5340 E-Mail: bill.frazier@cccga.com Web Site: www.odobanprofessional.com Company Officers: Steve Davidson, Michelle Bowen Products: OdoBan odor eliminating products, air fresheners, cleaning products, fire and flood odor eliminators. Markets include health care, hospitality, apartment, waste treatment, pet, auto rental, and casinos. OdoBan Original is a cleaner, disinfectant and odor eliminator for daily use and the worst of odor issues. 14

Ecological cleaning solutions for a safer environment...

Professional Ecological Vapour Cleaning System • Effective against bed bugs, dust mites, lice and other micro-organisms. • Eliminate bacteria and viruses. • Temperature from 145oC - 160oC • Pressure 82.5 psi - 97.5 psi • Continuous fill • Save time, effort and money

Charlotte Products 2060 Fisher Drive Peterborough, ON K9J 8N4 CANADA Fax: 705-745-1239 877-745-2880 E-Mail: info@charlotteproducts.com Web Site: www.charlotteproducts.com Products: Performance formulators and manufacturer of a broad range of cleaning chemical products including brands such as Enviro-Solutions®, Swish™, Ecogent™, private label and custom pack for multinational companies. 14 Chase Products Co. 2727 Gardner Rd. Broadview, IL 60155 USA Fax: 708-865-7041 800-CHASECO E-Mail: sales@chaseproducts.com Web Site: www.chaseproducts.com Products: Chase Products Co. provides a range of aerosol cleaners, air fresheners, insecticides, paints; and automotive, bench, craft and personal care products. 11

CleanLearning 21 Grandview Avenue Fergus, ON N1M 2T9 CANADA E-Mail: keithsoph@cleanlearning.org Web Site: www.cleanlearning.org Company Officers: Keith Sopha, President; Sean Sauve, Program Coordinator; Obe Vandertol, Program Developer Products: CleanLearning is a training and certification program for the housekeeping industries including healthcare. Its vision is "Improving the Quality of Clean Through Certification," and of-

Floor Scrubber • Scrub and dry in a single pass • Ideal cleaning solution for small to medium sized floors

Professional Vacuums

Chemical Universe, Inc. 1133 Saline St. N. Kansas City, MO 64116 USA 816-471-3602 Fax: 816-474-3302 E-Mail: dan@chemicaluniverse.com Web Site: www.chemicaluniverse.com Company Officers: Dan Ackart Products: Institutional and industrial cleaning chemicals. 14

• Upright vacuums • Wet/Dry Commercial vacuums

Clausen Carpet Solutions 1640 Delmar Dr. Folcroft, PA 19032 USA 610-534-8900 Fax: 610-534-8912 E-Mail: sales@bullenonline.com

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CANADA: 514-733-2906

U.S.A: 973-826-7672

info@vprimpex.com

www.vprimpex.com

January/February 2014

ficials feel that by providing housekeepers with the proper knowledge and direction, the facility they service will become a cleaner and safer place for all occupants. Designed to be an interactive approach to training for environmental managers, supervisors and front-line housekeeping staff; 12 modules dedicated to the topics necessary for a housekeeper to be a successful employee. 14 Colgate Palmolive 191 E. Hanover Ave. Morristown, NJ 07962 USA 973-630-1500 Web Site: www.colgatecommercial.com Products: Dispensing equipment and cleaning products including general multi-surface cleaners, dishwashing liquids and hand soaps. 14 Converpack, Inc. 9230 NW 102nd Street Medley, FL 33178 USA 786-304-1680 Fax: 786-304-1687 E-Mail: martha.ortega@conver-pack.com Web Site: www.conver-pack.com Company Officers: Luis Roversi, President;

Jose Roversi, Vice President Products: A manufacturer of single-use hot and cold paper cups and lids. It offers white cups, stock printed cups, and personalized custom printed cups. 14 CP Industries LLC 560 North 500 West, Suite 100 Salt Lake City, UT 84116 USA Fax: 801-539-0510 800-453-4931 E-Mail: ann@cpindustries.net Web Site: www.cpindustries.net Company Officers: Ann Lieber, President Products: Technically advanced environmentally safe products including ice melters, cleaning chemicals and detergents. Custom chemical formulations and manufacturing provided. Production facilities located in Salt Lake City, UT, and York, PA. 12 Cross Country Installations & Service, LLC 38 Governor St. Paterson, NJ 07501 USA 973-278-2663 Fax: 973-278-2668

New. All Natural. Select Care . TM

Our first industrial hand cleaners using renewable, all-natural ingredients. VOC free. Aloe Vera added for smooth, soft skin. Soy Select – Soy ingredients with walnut shell scrubbers cut through the heaviest soils and grease, yet leave skin soft. Citrus Select – Similar to Soy Select but with added citrus cleaning power and fresh scent. All-new Select Care Dispenser – Extremely durable AND economical. Select CareTM all-natural premium hand cleaners. Only from Warsaw Chemical.

Warsaw Chemical Company, Inc. P.O. Box 858 • Warsaw, IN 46580 USA Tel: 800-548-3396 or 574-267-3251 • Fax: 574-267-3884 Email:wcc@warsaw-chem.com • http://www.warsaw-chem.com

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E-Mail: sales@crosscountryinstall.com Web Site: www.crosscountryinstall.com Company Officers: Jim Barry, Tony Mariconda Products: CCI installs and services all types of janitorial dispensing equipment across the United States and Canada. With professional installers, CCI has the teams in place ready to install, service and maintain equipment on regional and national levels. 14 Culicover & Shapiro, Inc. 270K Duffy Ave. Hicksville, NY 11801 USA 516-597-4888 Fax: 516-597-4889 E-Mail: culicoverbrush@aol.com Web Site: www.culicoverbrushes.com Company Officers: Richard Shapiro, President; David Shapiro, Treasurer Products: Floor brushes, garage brushes, counter dusters, radiator and window brushes, truck brushes, street brooms, corn brooms, baseboard brushes, bi-level scrubs, deck scrubs, hand scrubs, pot brushes, wet and dry mops, broom and mop handles, dustpans, squeegees. Can manufacture all types of brooms quickly and efficiently with modern CNC machinery, but still can run small orders and do hand work. Can manufacture to specifications. 14 DDI System 75 Glen Road, Ste. 204 Sandy Hook, CT 06482 USA 203-364-1200 Fax: 203-364-1400 E-Mail: rayna@ddisys.com Web Site: www.ddisys.com Company Officers: Adam Waller, President and CEO; Barbara Jagoe, COO Products: Technology to fuel growth DDI's Inform ERP Software is designed for jan/san, paper and packaging distributors. It streamlines nearly every aspect of business. From software essentials to the integration of the latest technology trends, Inform delivers all the tools to move a company forward, gain workflow advantages, increase productivity and improve profitability. 14 Dead Sea Works Ltd. c/o K+S 201 E. 42nd St., Room 1808 New York, NY 10017-5710 USA 212-697-4994 Fax: 212-599-2778 E-Mail: sales@ks-northamerica.com Web Site: www.ks-northamerica.com Products: De-icing and dust control products. 14 DEB USA, Inc. 2815 Coliseum Drive, Suite 600 Charlotte, NC 28217 USA Fax: 800-367-7408 800-248-7190 Web Site: www.debgroup.com Products: Deb Group has been providing dedicated skin care programs for over 70 years for a wide range of industries and organizations that value employee and customer well-being. Customers benefit from Deb’s expertise in skin care through improved health and safety and environmental impact with measurable economic value. 13 Delamo Manufacturing 7171 Telegraph Road Montebello, CA 90640 USA 888-711-8011 E-Mail: delamo@delamo-mfg.com Web Site: www.delamo-mfg.com Products: Line of cleaning tools including waste cans, wringer buckets, lobby dust pans and hand-held dustpans, made in the USA.

These core items are also available in a recycled plastic, “Delamo Green Clean,” made from used tires. Delamo also manufactures mop sticks, utility buckets, toilet seat covers, dispensers and more. 12 Delta Marketing Int’l, LLC 3 Matt Ave. Plattsburgh, NY 12901-3704 USA 518-562-1633 Fax: 518-562-1635 Web Site: www.naturesairsponge.com Products: Nature's Air Sponge is an environmentally safe odor eliminator. It absorbs and eliminates all types of odors such as from cooking, pets, paint, solvent, sewer and tobacco. 14 Diamond Wipes Intl. 4200 E. Mission Blvd. Ontario, CA 91761 USA 909-230-9888 Fax: 909-230-9885 800-454-1077 Web Site: www.diamondwipes.com Products: Pre-moistened disposable towels, anti-bacterial wipes, contract packaging. 08 Dinesol Commercial Products 195 East Park Ave. Niles, OH 44446 USA 330-544-7171 Fax: 330-544-9632 E-Mail: rmalberg@dinesol.com Web Site: www.dinesol.com Company Officers: Bob Hendricks, Executive Vice President; Ken Leonard, Vice President of Operations; Rob Malberg, Vice President of Sales; Jenny Nichols, Project Manager Products: NSF-approved 10, 20, 32 and 44-gallon cans and lids, dolly, 23-gallon slim can, recycled and swing lid to fit slim can, 5- and 7-inch bus totes and lids, and foodservice baskets and trays. 14 Dirt Killer Pressure Washers Inc. 1708 Whitehead Road Baltimore, MD 21207 USA Fax: 410-944-9988 800-544-1188 E-Mail: info@dirtkiller.com Web Site: www.dirtkiller.com Products: Hot and cold portable pressure washers featuring the Kränzle pump. These industrial grade units are both gas and electric powered with pressures ranging from 1000 to 3500 psi. 13 Discover Energy Corp. 999 W. Broadway, Ste. 880 Vancouver, BC V5Z 1K5 CANADA 604-730-2877 Fax: 604-730-2898 E-Mail: info@discover-energy.com Web Site: www.discover-energy.com Products: Clean & Green Battery technology for floor machines. The company provides innovation in deep cycle battery technology. 14 Distribuidora Perfect S.A. de C.V. Calle Cuatro No. 32 Naucalpan Edo de MEXICO 53370 011 52 55 53 87 04 00 Fax: 011 52 55 55 76 24 44 E-Mail: rrk@brochasperfect.com.mx Web Site: www.brochasperfect.com.mx Company Officers: Jorge Ripstein, President and Director; Rodrigo Ripstein, Executive Director Products: The company offers tampico fiber, cup brushes, solvents, paintbrushes, end brushes, artist brushes, clothes brushes, paint rollers, shoe brushes, kits and trays, washing

Maintenance Sales News brushes, wire brushes, paint pads (square brushes), color sprays, circular wire brushes, and painter complementary items. The company also offers lamb's wool paint rollers, rollers that eliminate bubbles when applying varnish, and abrasive circular wire brushes. 10 Distributor Partners of America (DPA) 8410 Market Place Lane, Suite A Cincinnati, OH 45242 USA Fax: 513-794-3342 800-652-7826 Web Site: www.DPABuyingGroup.com Products: DPA is a member-driven North American buying and networking organization in the janitorial/sanitary, safety, packaging and restoration industries. Member distributors receive quarterly rebates, better pricing, extra promotions and other benefits from 150-plus suppliers. DPA also holds an annual buying and networking conference each year for partner distributors and vendors. 12 Draco Hygienic Products, Inc. 716 S. Bon View Ave. Ontario, CA 91761 USA 909-933-1000 Fax: 909-933-2728 E-Mail: info@draco.com Web Site: www.draco.com Products: Specializes in OEM manufacturing of towel, soap and air fresh dispenser systems for the AFH market. 13

Dri-Eaz, A Legend Brands Co. 15180 Josh Wilson Rd. Burlington, WA 98233-9656 USA 360-757-7776 Fax: 360-757-7950 Web Site: www.legendbrands.net Products: Professional cleaning and drying solutions. Dri-Eaz has dehumidifiers and air movers for drying flooded areas, air scrubbers for cleaning the air and specialty floor dryers. 14

39 Products: Odor control products including restroom care, solid and liquid deodorants, dumpster and drain maintenance, and grout restoration. EES stands for “Effective Environmental Systems” and for over two decades has provided quality odor control products for thousands of institutional and industrial businesses across the United States. 11 Ëkcos Innovations 1001 Shannon Ct., Ste. B Livermore, CA 94550 USA 925-371-1277 Fax: 925-961-9745 E-Mail: guillermo@ekcos.com Web Site: www.ekcos.com Products: Public restroom hygiene products. 14 Emerald Professional Protection Products 285 Pierce Street Somerset, NJ 08873 USA 732-805-9400 Fax: 732-805-9401 E-Mail: sales@emeraldppp.com Web Site: www.emeraldppp.com Company Officers: Patrick McCrann, Owner; Andrew Curran, Owner Products: Emerald PPP is an importer and distributor of gloves and single use disposable safety products. It's located in central New Jersey and distributes from a 110,000-square-foot warehouse. It offers a comprehensive range of products under the Emerald brand. 14 Epic Industries 1007 Jersey Avenue New Brunswick, NJ 08901 USA 732-249-6867 Fax: 732-249-7683 Web Site: www.epicindustries.com Products: For over 90 years, Epic Industries has serviced the janitorial, foodservice, laundry and housekeeping industries with its “Swell” brand of products and “E-Z Suds” and “Like Magic”. Its newest products include the Avatar Dispensing Dilution Control System and DfE recognized

Green Essentials™ products, which are environmentally friendly, effective and safe. 12 Expanded Technologies 6520 46th St. Kenosha, WI 53144 USA 888-654-7720 Fax: 262-654-5020 Web Site: www.expandedtechnologies.com Products: Manufacturer of products designed to protect floors, reduce noise and assist in maintenance. Products include Slip-on®, Slipover®, Wrap-around®, and CasterTire™ Floor Savers™. Clear sleeve floor protectors, multiple doorstops, safety message anti-fatigue mats and peel and stick felt pad and slider line are also available. 11 Fastrak Industries P.O. Box 757 Monee, IL 60449 USA 708-570-0650 Fax: 708-570-0653 E-Mail: info@fastrakind.com Web Site: www.fastrakind.com Products: Fastrak Industries is a manufacturer of performance related technology for the maintenance and jan/san industries. Fastrak’s solutions can maximize results and can reduce labor and material costs. 09

Web Site: www.fullercommercial.com Company Officers: Brady Gros, CEO; Ellen Moran, CFO; Brett Hughes, Marketing Director Products: FullPro, Franklin Cleaning Technology, Trumix DC2, Trumix, Masury and Columbia. 14 Fullriver Battery USA 4030 Adolfo Rd. Camarillo, CA 93012 USA Fax: 805-435-1949 800-522-8191 E-Mail: service@fullriverdcbattery.com Web Site: www.fullriverdcbattery.com Company Officers: Patrick Leibrich, Scott Bankson Products: Manufacturer of a complete line of sealed, maintenance-free, deep cycle, AGM batteries, with many models built for the floorcare market. This includes electric scrubbers and sweepers. Fullriver Battery USA is also the new North American master distributor for Delta-Q chargers. 14

Filmop USA 13410 Hwy 105 West Conroe, TX 77304 USA 936-588-8942 Fax: 936-588-8948 E-Mail: info@filmopusa.com Web Site: www.filmopusa.com Products: Designs, manufactures and distributes a large range of microfiber mop systems; mop buckets; maid, janitorial, health care, and hospitality carts stocked in the USA. 14

Gift Sales Co., The P.O. Box 17082 Wichita, KS 67217 USA 316-267-0671 Fax: 316-267-2930 E-Mail: gscjansplymfr@juno.com Web Site: www.giftsalescompany.net Company Officers: Bill Myers, President/ Owner Products: Bowl blocks, urinal blocks, wall blocks, 20-pound sewer blocks, non-para dumpster system, dust pans, bowl caddy, mint asorbit, urinal screens (all kinds), fly swatters, liquid deodorants, enzyme blocks, putty knifes, dust pans - metal, dust pans - plastic, and other sundries. 14

Fuller Indusries LLC One Fuller Way Great Bend, KS 67530 USA 800-848-4901

Gofer Parts 269 Jessup Rd. West Deptford, NJ 08086 USA 856-768-0200

E. Gornell & Sons, Inc. 2241 N. Knox Avenue Chicago, IL 60639 USA 773-489-2330 Fax: 773-489-1102 E-Mail: sales@gornellbrush.com Web Site: www.gornellbrush.com Products: Custom designer and manufacturer of brushes for industry and maintenance. Gornell is a supplier of scratch, platers and welder brushes, staple-set on the latest CNC-controlled machinery. Gornell continues to custom-design and manufacture staple-set and wire-drawn brushes for industry. 13 East Continental Supplies 7955 West 20th Ave. Hialeah, FL 33014 USA 305-887-0158 Fax: 305-887-0186 E-Mail: ricky.s@ecsupplies.com Web Site: www.theecwaytobuy.com Company Officers: Javier Carbonel, President and CEO; Claudia Carbonel, Manager Products: Cleaning and sanitizing supplies. Recently moved to a new warehouse and offices with a state-of-the-art showroom. 14 EES, Inc. 127 Riverside Drive Cartersville, GA 30120-6383 USA 678-721-9989 Fax: 678-721-9279 Web Site: www.eesatl.com

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Fax: 856-768-2400 E-Mail: info@goferparts.com Web Site: www.goferparts.com Products: Aftermarket wholesale parts supplier for the floor care industry. Carries parts to repair floor machines, auto scrubbers, extractors, sweepers and burnishers. Gofer also operates a manufacturing facility, capable of providing custom products such as squeegees, skirts, gaskets and other wearable materials. 14

Gold Coast Chemical Products 2357 Stirling Rd. Dania Beach, FL 33312 USA Fax: 954-893-8884 800-333-3403 Web Site: www.goldcoastchemical.com Products: Aerosols, Carpet care items, cleaners and degreasers, deodorizers, disinfectants, greases and lubricants, hand soaps and sanitizers, insecticides, laundry and restroom items and more. 14 Golden Star Inc. 6445 Metcalf Cloverleaf Building #9 Overland Park, KS 66202 USA 816-842-0233 Fax: 816-842-1129 E-Mail: goldenstar@goldenstar.com Web Site: www.goldenstar.com Company Officers: Steve Lewis, Earl D. Julo Products: Golden Star is a full line, vertically integrated manufacturer of professional surface cleaning tools, systems and accessories since 1908. The company offers private branding capabilities and marketing tools to better grow customers’ brands. Products include wet and dust mops, microfiber pads and cloths, dusters, bonnets, corn brooms, push brooms and hardware. 14 Griffin Chemical Co., LLC 889 Erie Ave. North Tonawanda, NY 14120-3533 USA 716-693-2465 Fax: 716-693-2467 E-Mail: info@wowbrandproducts.com Web Site: www.wowbrandproducts.com Products: W.O.W! Brand Products is a division of Griffin Chemical Co. It's a North American manufacturer of green-based cleaning chemical specialties made with DfE-listed ingredients. 14 GSC Manufacturing, Inc. 510 Merritt Avenue Nashville, TN 37203 USA 615-248-6556 Fax: 615-248-6558 E-Mail: info@gscmanufacturing.com Web Site: www.gscmanufacturing.com Company Officers: Gina Lofredo & Scott Atkinson Products: 100 percent made-in-the-USA textile mops. Wet mops are available in cut-end, looped-end, finish and screw type mops. GSC Manufacturing, Inc. offers a full line of launderable and disposable dust mops and frames. All mops are offered in a variety of natural and synthetic yarns. Natural and plastic fiber upright brooms, push brooms and industrial brushes complete a full janitorial and commercial line of cleaning products. GSC Mfg., Inc. specializes in OEM programs, private labeling, custom packaging and short lead times from receipt of order to delivery. 14 H & S Manufacturing Co. 727 East Broadway Williston, ND 58801 USA 701-572-5400 Fax: 701-774-3091 E-Mail: hsmfg@nemont.net Products: Disposable clean-up kits (HEP-AID and NEW-AID); absorbents (Springtime and Hypo-Sorb); and personal protection kits. 14 Ha-Ste Manufacturing, Inc. 119 East Elm Street, P.O. Box 168 Union City, IN 47390 USA 937-968-4858

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Fax: 937-968-4524 800-228-6677 (MOPS) E-Mail: service@hastemops.com Web Site: www.hastemops.com Company Officers: Dale Stewart, President Products: Manufacturer of quality (Made in the U.S.A.) mopping products. Specializing in excellent service for the janitorial and industrial hard floor care professional. Quality product line of wet mops, dust mops, hardware and monofilament finish mops that include custom factory and private labeling as well as construction modifications to suit a customer’s needs. 14 Hanson Supply P.O. Box 220 Cortaro, AZ 85652 USA 520-579-1195 Fax: 520-579-7983 Products: Janitorial Supplies. 14 Harvard Chemical Research, Inc. 3595 Zip Industrial Blvd. Atlanta, GA 30354 USA 404-761-0657 Fax: 404-761-0709 E-Mail: sales@hcronline.com Web Site: www.hcronline.com Products: Harvard Chemical manufactures a full line of cleaning and maintenance chemicals under its own label and private label. Low minimums and hundreds of formulations are available. 14 Haviland Corporation P.O. Box 769 - 200 S Hwy. U Linn, MO 65051 USA 573-897-3672 Fax: 573-897-4497 E-Mail: squeegees@havilandcorp.com Web Site: www.havilandcorp.com Products: Manufacturer of a large line of quality floor squeegees, window squeegees, paving hand tools, sealer squeegees, applicator squeegees, serrated squeegees, scrapers, water brooms, roller squeegees, color coded squeegees, grill squeegees and wet/dry vac elastomer replacement parts. 13 Hawk Enterprises 52744 Park Six Court Elkhart, IN 46514 USA 574-294-1910 Fax: 574-970-0289 E-Mail: customerservice@hawkenterprises.com Web Site: www.hawkenterprises.com Company Officers: Tom Kershner, President; Patrick Rosenlieb, Vice President of Sales; Diane White, Customer Service Manager Products: Manufacturing a complete line of floor machines, floor polishers, Orbital equipment, propane polishers, carpet extractors, upholstery cleaners, and speciality cleaning equipment. Also offered is a full line of speciality floor maintenance chemicals and hardware. 14 Hight Brush 4614 Acacia Woods San Antonio, TX 78249 USA 210-860-7896 Fax: 210-695-6971 E-Mail: robertwhight@yahoo.com Web Site: www.hightbrush.co. Company Officers: Robert Hight, President Products: Wire brushes, tube brushes, scratch brushes, abrasive brushes, wheel brushes, end brushes and cleaning brushes. 14

Hoover, Inc., A Div. of TTI Floor Care 7005 Cochran Rd., Solon, OH 44139 USA 440-996-2000 Web Site: www.hoover.com Products: Commercial vacuums and other floor care products. 14 Hruby Orbital Systems 1281 Liberty Way, Suite A Vista, CA 92081 USA 760-936-8054 Fax: 760-936-8059 E-Mail: info@hos-usa.com Web Site: www.hos-usa.com Products: Hruby Orbital Systems provides lowmoisture, chemical-free green cleaning concepts and the Orbot® orbital cleaning system. Orbot's multi-orbital drive pattern provides a safe and effective form of carpet and hard floor maintenance and restoration. It's one machine for all floor types. 14 Hydro Tek - Cleaning Equipment Mfg. 2353 Almond Ave. Redlands, CA 92374 USA 800-274-9376 E-Mail: sales@hydrotek.us Web Site: www.hydrotek.us Products: Outdoor cleaning equipment including pressure washers, wastewater recycle systems and wash accessories. Manufactured in an ISO-certified U.S. facility and backed by a dealer support network. 14 Intercon Chemical Company 1100 Central Industrial Drive St. Louis, MO 63110 USA Fax: 314-771-6608 800-325-9218 E-Mail: info@interconchemical.com Web Site: www.interconchemical.com Products: A full line of cleaning and maintenance chemicals for the industrial and institutional markets. Available private labeled or under Intercon brands. 11 International Salt Company 655 Northern Blvd. Clarks Summit, PA 18411 USA 888-388-4726 and 570-319-3144 Fax: 570-585-8725 Web Site: www.internationalsalt.com Products: Winter maintenance professionals can rely upon International Salt as a one-source supplier for a comprehensive line of bulk and packaged ice-melt products including: Blizzard Wizard Ice-Melt, Arctic Thaw Ice-Melt Blend with Calcium Chloride and CMA, C-FORCE Calcium Chloride Pellets and Flakes, and, Halite Salt Crystals. 13 IPC Eagle 2955 Lone Oak Rd. Eagan, MN 55121 USA Fax: 651-686-5695 800-486-2775 E-Mail: info@ipceagle.com Web Site: www.ipceagle.com Products: IPC Eagle offers a complete line of cleaning equipment. Product lines include vacuums, sweepers, scrubbers, extractors, wet/dry vacuums, industrial vacuums, pressure washers; window cleaning equipment such as the HydroTube Pure Water System, Ultra Pure, HighRise Automatic Window Cleaner; microfiber mopping system and more. 14 ITW Professional Brands (Formerly ITW Dyman) 805 E. Old 56 Hwy. Olathe, KS 66061 USA

Maintenance Sales News Fax: 800-323-9536 800-443-9536 E-Mail: cservice@itwprobrands.com Web Site: www.itwprofessionalbrands.com Products: ITW Professional Brands manufacturers and markets five well-known brands; SCRUBS® premoistened wipes, Spray Nine® disinfectants/degreasers, DYKEM® industrial marking products, Dymon® specialty cleaners and Atlantic Mills® disposable foodservice wipers for the industrial MRO, jan/san and foodservice channels. Headquartered in Olathe, KS, the company has an additional distribution center in Lakewood, NJ. 13 J & M Technologies, Inc. 3685 Stutz Drive, Suite 103 Canfield, OH 44406 USA 330-533-9000 Fax: 330-702-8740 E-Mail: john@jmcatalog.com Web Site: www.jmcatalog.com Products: For electronic sales solutions, J & M Technologies provides 24/7 online ordering for customers with customized shopping cart programs populated with data and images from a proprietary 200,000+ database. The Electronic Rep Assist is an interactive playbook that guides reps through what inventoried products to sell according to market, facility and need. Software also available to print catalogs, quotes and flyers in-house. 14 JanSan Optimize.com / Petru & Associates 836 Turtle Creek Ct. Naperville, IL 60565 USA 630-922-1125 Fax: 630-922-1134 E-Mail: ginny@petru.biz Web Site: www.jansanoptimize.com Company Officers: Ginny Petru, President Products: JanSan Optimize.com creates and optimizes inbound and outbound marketing communication services (online and offline) for the janitorial and maintenance supply industry, including SEO website building, e-Newsletters, SEO case studies, blogs, public relations and graphic design. 13 Kaivac, Inc. 401 South Third St. Hamilton, OH 45011 USA 513-887-4600 Fax: 513-896-8548 800-287-1136 E-Mail: info@kaivac.com Web Site: www.kaivac.com Company Officers: Bob Robinson Sr., Bob Robinson Jr., Tom Morrison, Bob Toews Products: Kaivac delivers complete science-based cleaning systems designed to produce safe, healthy outcomes while raising the value and professionalism of cleaning operations. The originator of No-Touch Cleaning®, and crossover cleaning, Kaivac offers an integrated portfolio of environmentally-friendly cleaning products designed to remove the maximum amount of soil and bio-pollution in the quickest manner possible. 14 Kissner Group, The 32 Cherry Blossom Rd. Cambridge, ON N3H 4R7 CANADA Fax: 877-434-8250

41 800-434-8248 E-Mail: enquiries@kissner.com Web Site: www.kissner.com Products: Ice melter products, raw chemicals and lawn and turf chemicals. 14 KL Designs 1051 E. Idahome St. West Covina, CA 91790-2228 USA 888-552-7870 Fax: 888-552-7871 Web Site: www.kl-receptacles.com Products: Smoking receptacles. 13 KleenRite Equipment 1122 Maple Street Madera, CA 93637 USA Fax: 559-673-5725 800-241-4865 E-Mail: sales@kleenritemfg.com Web Site: www.kleenritemfg.com Company Officers: Bill Hachtmann, President Products: U.S. manufacturer of commercial and industrial cleaning equipment. Complete portable line of extractors as well as carpet, upholstery, flood water removal, escalator cleaning and hard surface cleaning equipment. Designed for maximum performance and reliability. 14 Koblenz (Thorne Electric Co.) P.O. Box 18363 San Antonio, TX 78218-0363 USA Fax: 210-590-1258 800-548-5741 Web Site: www.koblenz-electric.com Products: Upright vacuum cleaners, floor machines, burnishers, shampoo/polishers, and wet/ dry vacuums. 13 Kruger Products L.P. 1900 Minnesota Court, Ste. 200 Mississauga, ON L5N 5R5 CANADA 905-812-6900

Fax: 905-812-6996 Web Site: www.krugerproducts.com/afh Products: A leader in the “Away from Home” marketplace. Its highly trained, solution driven, sales team strives to ensure the highest levels of customer satisfaction and product excellence. Kruger Products’ towels, tissues, napkins, wipers, along with dispensers and hand care products can provide the right balance of performance and cost effectiveness. 14 L & M Food Service Inc. 885 Airpark Dr. Bullhead City, AZ 86429 USA 928-754-3241 Fax: 928-754-2241 Web Site: www.lmfoodservice.com Company Officers: Ron and Judy Laughlin Products: Janitorial supplies and restaurant equipment. 14 Lambskin Specialties 250 Dufferin Avenue Winnipeg, MB R2W 5J1 CANADA Fax: 204-582-5598 800-665-0202 E-Mail: info@lambskin.com Web Site: www.lambskin.com Products: Manufacturer of DUST WAND wool dusters, wash mitts, Window Pro stripwashers, applicator pads, Floor Master, polishing bonnets, VacGuard Bumper Pillow. Also available, feather and synthetic dusters, glider microfiber mops, utility handles and natural synthetic chamois, and squeegees. Introducing the Biomop biodegradable floor/wall duster, pad holder and MultiFlex flexible multi-purpose tool. 13 Lindhaus USA 12941 Eagle Creek Pkwy. Savage, MN 55378 USA 952-707-1131 Fax: 952-707-1134 800-498-7526

E-Mail: info@lindhaus.com Web Site: www.lindhaus.com Company Officers: Al Carpenter, President Lindhaus USA; Michele Massaro, Owner and President Lindhaus SRL Products: Lindhaus offers the RX Hepa twomotor upright vacuum in 15, 18 and 20-inch widths, the Activa Pro single motor 12-inch upright and the Dynamic two-motor upright available in 12 or 15-inch widths. Lindhaus vacuums feature geared belts, highest filtration, lowest sound and vibration levels and on-board tools. New products include the Lindwash Pro versatile compact floor scrubber available in 12 or 14inch widths, the LW46 wide path hybrid floor scrubber/drier – powered by battery or electric; and the LS50 wide path vacuum cleaner. 14 Magnolia Brush Manufacturers Ltd. P.O. Box 932 - 1001 N. Cedar Clarksville, TX 75426 USA 903-427-2261 Fax: 903-427-5230 E-Mail: sales@magnoliabrush.com Web Site: www.magnoliabrush.com Products: Full line of quality floor, street, garage brushes; deck, scrub brushes; floor and window squeegees; dust mops; wet mops; microfiber; galvanized pails; tubs; detail brushes; and other assorted maintenance items. 14 Malish Corporation, The 4260 Hamann Parkway Willoughby, OH 44094 USA 440-951-5356 Fax: 440-951-0293 E-Mail: info@malish.com Web Site: www.malish.com Company Officers: Terry J. Malish, Chairman; Jeffrey J. Malish, President and CEO; Fred Lombardi, Vice President Sales /Marketing Products: Manufacturer of commercial and industrial floor machine brushes, including a full range of rotary brushes, foodservice/color-coded

Continuing Innovation Introducing...

Innovations today for a cleaner tomorrow. Introducing our newest product: Nova. Our new blended microfiber mop includes microfiber and traditional yarn for greater longevity and cleanliness.

Golden Star Inc | 6445 Metcalf Ave. | Overland Park, KS 66202 www.goldenstar.com | 816.842.0233 | 800.821.2792

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brushes, as well as janitorial brushes. Most recently introduced the DiamabrushbyMalish™ Floor Preparation System that features products for concrete prep and polishing as well as products for wood and mastic removal. 14

water-soluble packets. Its complete line contains 28 different cleaners from laundry detergents and floor cleaners to restroom and warewashing packets. The company offers color-coded cleaning packets. 13

Marathon Solutions, Inc. 6700 Squibb Rd., Ste. 215 Mission, KS 66202-3252 USA 913-953-5308 Fax: 913-953-5353 E-Mail: deb@marathonsi.com Web Site: www.marathonsi.com Products: Credit card processing for manufacturers, distributors and suppliers that provides wholesale rates. 14

Michael J. Hawkins, Inc. 1615 Colonial Parkway Inverness, IL 60067 USA 847-705-5400 Fax: 847-705-9065 E-Mail: info@mjhawkinsinc.com Web Site: www.mjhawkinsinc.com Products: Consultants in executive search. 14

Matguys, Inc. 2849-A Whipple Road Union City, CA 94587 USA 510-324-1500 Fax: 510-324-1600 Web Site: www.matguys.com Products: Mats of distinction – carpet mats, rubber mats, vinyl runners, wet and dry mats, anti-fatigue mats, entrance mats, logo mats. Specialty – all in house custom manufacturer. 12 Meterpak, Inc. 1270 Fewster Drive Mississauga, ON L4W 1A4 CANADA 905-624-0366 Fax: 905-625-4815 E-Mail: sales@meterpak.com Web Site: www.meterpak.com Products: Meterpak manufactures cleaning products that are packaged in pre-measured,

MidLab, Inc. 140 Private Brand Way Athens, TN 37303 USA 423-337-3180 Fax: 423-337-3369 E-Mail: customerservice@midlab.com Web Site: www.midlabinc.com Products: Private brand chemicals with over 600 custom-blended formulas in powders, liquids and solids. A variety of packaging choices — totes, drums, pails, gallons, quarts, convenience packets. In-house graphics for brand development. 13 Milazzo Industries, Inc. 1609 River Road Pittston, PA 18640 USA Fax: 570-654-6242 800-288-6358 Web Site: www.milazzoindustries.com Products: Snow and ice melting agents/winter products, absorbents, sweeping compounds,

charcoal and BBQ related products, outdoor living cleaners, all-purpose cleaners, pool and spa chemicals, bulk salt, solutions for both residential and commercial applications. 12 Moerman Americas, Inc. 2010 Crow Canyon Place, Suite 100 San Ramon, CA 94583 USA 213-878-1414 Fax: 213-878-7370 E-Mail: info@moermanamericas.com Web Site: www.moermanamericas.com Company Officers: Phil Verne, General Manager; Dieter Balcaen, Customer Support Products: In business since 1885, Moerman is one of the largest manufacturers of floor and window squeegees. In addition, it also manufactures a full line of aluminum floor squeegee handles, aluminum extension handles, window washers, Dura-Flex® replacement rubber blades, window/floor scrapers, buckets and dusters. 14 Moonsoft International, Inc. 3808 N. Sullivan Rd., Bldg. 12, Suite Q Spokane, WA 99216 USA 509-892-9363 Fax: 509-892-9355 E-Mail: dan@moonsoftcorp.com Web Site: www.moonsoftcorp.com Company Officers: Sarah Mao, Dan Simmons Products: Moonsoft International is a manufacturer of microfiber and cotton blended cleaning textiles for the jan/san, food service, textile rental and automotive detail markets. Moonsoft manufactures microfiber dry/wet mop pads, microfiber dusters, microfiber tub and string mops

and microfiber towels. Innovation with research and development have led to products like the Step N Scrub, Bullet Proof Microfiber products and MedPro+ microfiber mops and fire resistant bar mops and grill pads. 14 Mor-Value Parts Co. (MVP) 653 36th St. S.E. Grand Rapids, MI 49548 USA Fax: 616-406-3125 800-870-8700 E-Mail: info@mor-value.com Web Site: www.mor-value.com Products: Large inventory of brushes, brooms, vac motors, squeegees and other parts for most makes. Vacuum bags for many makes, featuring Enviro-MAX bags. Same day shipping on stock items with late 5 p.m. cut-off. Wholesale only. No minimum dollar amount to meet. Free technical support. Can drop ship. Will special order non-stock parts. 11 Morgro Inc. 145 W. Central Avenue Salt Lake City, UT 84065 USA 801-266-1132 Fax: 801-266-1183 E-Mail: rick@morgro.com Web Site: www.morgro.com Company Officers: Rick Jensen, Vice President Products: Manufacturer of premium ice melt. Products include: Ice Fighter Plus, with Propolyice, to help protect concrete from freeze/thaw damage; Sno-Plow, with Liqui-Fire, sodium chloride coated with magnesium chloride and corrosion inhibitors; Cal-Melt, sodium chloride coated with calcium chloride; and

Use with CUTNDRY® One Pull Dispensers

ONE PULL NO TOUCH SANITARY DISPENSING STRONG AND ABSORBENT USES LESS TOWELS THAN THE COMPETITION ELIMINATES COST AND TIME OF CHANGING BATTERIES

10” One Pull Dispenser ITEM

SIZE

CUTNDRY 10”

10” x 8” Diameter

Center Pull Dispenser

QTY

DISPENSER

6 Rolls

10” One Pull 10” One Pull

CUTNDRY 10” SAVER 10” x 550’

6 Rolls

CUTNDRY 8”

8” x 8” Diameter

6 Rolls

8” One Pull

CUTNDRY 8” SAVER

8” x 550’

6 Rolls

8” One Pull

CUTNDRY-275-CP

8” x 275’

8 Rolls

Center Pull

CUTNDRY-400-CP

8” x 400’

6 Rolls

Center Pull

CUTNDRY-600-CP

8” x 600’

6 Rolls

Center Pull

CUTNDRY-700-CP

8” x 700’

6 Rolls

Center Pull

CUTNDRY-KRT

11” x 9” x 250 Sheets

10 Rolls

DISP-KRT

CUTNDRY1000P

8.5” x 10.5” x 2,250 pcs Pop Up

18 Box/125

N/A

For more information, call 866.222.BERK (2375) or 610.369.0600 Visit us at www.BerkWiper.com to view our complete line of wiping products

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Deep Thaw, sodium chloride coated with magnesium chloride. 13 Morton Salt 123 N. Wacker Drive Chicago, IL 60606 USA 312-807-2730 E-Mail: rgeorge@mortonsalt.com Web Site: www.mortonmelters.com Company Officers: Robert George, Director, U.S. Commercial Deicing Products: Winter maintenance professionals can rely upon Morton Salt as a one-source supplier for a comprehensive array of ice-melt products designed to provide solutions for everyday and extreme winter weather situations, including: Morton® Eco-Safe Blend, Morton® SafeT-Salt, Morton® Calcium Chloride Ice Melter, Morton® Professional Blend, and, Morton® Visible Blend. 14 Mr. Hard Water Cleaning Supplies 68805 Perez Rd. F-33 Cathedral City, CA 92234 USA 760-636-9336 Fax: 760-328-5222 E-Mail: jeff@mrhardwater.com Web Site: www.shop.mrhardwater.com Company Officers: Jeff Flint, President

Products: Mr. Hard Water™ offers eco-friendly, innovative cleaning supplies for windows, glass shower doors, marble vanities, granite countertops, fountains, and pool tile. Ideal for wholesalers and buying groups wishing to expand their line of hard water cleaning products. 14 National Tissue Company LLC 3326 E. Layton Ave. Cudahy, WI 53110 USA 414-481-3300 Fax: 414-481-3311 E-Mail: sales.assist@nationaltissue.com Web Site: www.nationaltissue.com Products: Full line of towels, tissue, napkins and wipers for the away-from-home market. Tissues are durable, yet gentle to the touch, product while offering a large selection of styles and product options including custom cores, sheet sizes, and specialized packaging. Napkins available in beverage, dinner, luncheon, and dispenser styles, offering absorbency, and low-lint. Towels and wipers designed to meet various commercial and industrial needs with quality, strength, and absorbency for demanding jobs. 12 New Jersey Sanitary Supply Association P.O. Box 435, Butler, NJ 07405 USA 973-283-1400

Fax: 973-838-7124 Web Site: www.njssa.com Products: Regional Trade Association. 11 Nexstep Commercial Products, Exclusive Licensee of O-Cedar 1450 W. Ottawa Road Paxton, IL 60957-0071 USA 217-379-2377 Fax: 217-379-9901 E-Mail: customerservice@ocedarcommercial.com Web Site: www.ocedarcommercial.com Company Officers: Todd Leventhal, President; Joel Hastings, General Manager Products: A complete line of commercial cleaning products... brooms (angle and traditional upright), floor sweeps, brushes (utility, counter, scrubs and bowl), wet mops (traditional), mops (self-wringing, sponge and roller), dust mops, microfiber (cloths, wet mops, dust mops, dusters, heads/holders and cleaning systems), squeegees, dusters, dispensers, sponges, floor mats, rotary brushes, pad drivers and hardware, carts and mop buckets and wringers. 14

NISSCO, LLC 45662 Terminal Dr., Suite 200 Dulles, VA 20166-4340 USA Fax: 703-480-5096 800-229-9541 Web Site: www.nissco.com Products: A maintenance and sanitary supply purchasing and marketing organization that is committed to the independent jan/san distributor. 13 Nittany Paper Mills, Inc. 6395 State Route 103 North, Bld. 5A Lewistown, PA 17044 Fax: 717-247-3442 888-288-7907 E-Mail: info@nittanypaper.com Web Site: www.nittanypaper.com Company Officers: Donald Chapman, President; Pat Stewart, Vice President of Operations Products: Sanitary paper products, hardwound roll towels, tissue, napkins, and wiping materials. 14

PRODUCTS

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PRODUCTS

* Conditions apply

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MOERMAN AMERICAS INC. www.MoermanAmericas.com

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203-878-1414

info@MoermanAmericas.com

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January/February 2014

North American Salt Company, a Compass Minerals Co. 9900 West 109th Street, Suite 100 Overland Park, KS 66210 USA 877-462-7258 or 913-344-9100 Fax: 913-344-9314 Web Site: www.nasalt.com Products: Safe Step® Pro Series®, a family of ice melters created specifically for the jan/san industry. North American Salt has an ice melter that is designed to work best for every customer, including two U.S. EPA DfE certified products. Its full line of products deliver a range of important features, including premium performance, environmentally safe, high-visibility and budget-smart selections. 14 NPS Corporation 3303 Spirit Way Green Bay, WI 54304 USA 920-983-2234 Fax: 920-983-9291 E-Mail: sotto@npscorp.com Web Site: www.npscorp.com Company Officers: Dan Coonan, Andy Hetzel Jr. Products: Response® janitorial towel and tissue; Spilfyter® absorbents, spill kits and spe-

cialty spill control; Spilfyter® wet and dry wipes; and Versa-Pak® protective cushioning products. 14 Occidental Chemical Corporation 1600 S. Madison Street Ludington, MI 49431 USA 888-293-2336 Fax: 231-845-4312 E-Mail: CalciumChloride@oxy.com Web Site: www.IceFreeSidewalks.com Company Officers: Greg MacDonnell, Heather Stadler Products: American made calcium chloride products. OxyChem's ice melters include PELADOW™ Premier Snow & Ice Melter, COMBOTHERM™ Blended Deicer and DOWFLAKE™ Xtra 83-87 percent Calcium Chloride Flakes. Trusted by maintenance professionals for over 60 years and available through an experienced network of distributors. 14 Oreck Commercial 100 Armstrong Road, Suite 101 Plymouth, MA 02360 USA Fax: 877-672-4566

800-242-1378 Web Site: www.oreckcommercial.com Products: Founded by David Oreck in 1963, The Oreck Corporation manufactures the original lightweight upright commercial vacuum cleaner. Oreck Commercial Sales was created in 1991 for the sole purpose of providing a separate focus targeted to the hospitality, commercial and health care markets. 13

336-601-0972 E-Mail: pgrevenskincare@yahoo.com Web Site: www.petergreven.com Company Officers: Mike Adams, Sharon Adams, Greg Doss Products: Industrial skin care solutions. Lightduty, medium-duty, and heavy-duty skin clensers. Featuring skin protection and conditioning products to complement hand soaps. 14

Padco Inc. 2220 Elm St. S.E. Minneapolis, MN 55414 USA 612-378-7270 Fax: 612-378-9388 E-Mail: info@padco.com Web Site: www.padco.com/floortools Company Officers: Anna McCormick, CEO; Ed Goldstein, President Products: Padco is an American manufacturer of T-Bar Floor finish tools, applicators and accessories. Padco applicators apply waterborne and solvent-based finishes, acrylics, stains and sealers. For use on wood, vinyl, linoleum, tile and terrazzo surfaces. Applicators are available in a wide variety of sizes and materials: Nylfoam®, woven, NanoFlock and lambswool fabric. 14

Plus Manufacturing P.O.Box 7288 Spokane, WA 99207 USA Fax: 509-484-0418 1-800-776-2966 E-Mail: info@soapfreeprocyon.com Web Site: www.soapfreeprocyon.com Company Officer: Ivan Day, President Products: Procyon capet and upholstery cleaner; Procyon Extreme carpet cleaner; Procyon tile, grout, and stone cleaner; Procyon spot and stain remover; Procyon multi-purpose cleaner and degreaser. 14

Palmer Fixture P.O. Box 10887 Green Bay, WI 54307 USA 920-884-8698 Fax: 920-884-8699 E-Mail: info@palmerfixture.com Web Site: www.palmerfixture.com Products: Hand dryers, towel dispensers, tissue dispensers, napkin dispensers, soap and soap dispensers, and stainless steel cabinets. 14 Perfect Products, Inc. 303 Smith St., Ste. 4 Farmingdale, NY 11735-1110 USA 631-643-7060 Fax: 631-491-6634 E-Mail: imark21@aol.com Web Site: www.gumwand.net Products: Upright heavy-duty commercial vacuums, backpacks, wet and dry canisters, mops, dust mops, hoses, wands, electric cords, gum removal wands, janitorial products. 14 Perfex Corporation 32 Case Street Poland, NY 13431 USA 315-826-3600 Fax: 315-826-7471 E-Mail: miked@perfexonline.com Web Site: www.perfexonline.com Products: Eliminate cross-contamination with Perfex color-coded brooms, brushes and handles. Brushes are polypropylene which does not absorb water, causing bacteria. Products are 100 percent green, recyclable and fused. Fused brushes eliminate areas where bacteria can harbor, eliminating cross-contamination. Engineered to exceed the demands of today's environments. 14 Perform Manufacturing 1624 S. 45th St. Kansas City, KS 66106 USA Fax: 913-722-1407 800-423-9861 Web Site: www.performmfg.com Products: Industrial specialty chemicals for industrial and institutional markets. 14 Peter Greven Skin Care Co. 3409 Briarbend Dr. Greensboro, NC 27410 USA

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Poly Plastic Products P.O. Box 220 Delano, PA 18220-0220 USA 570-467-3000 Fax: 570-467-0612 Web Site: www.polyplasticproducts.com Products: High density and LLDPE institutional can liners, medical waste liners, packaging films, industrial bags and films. 13 Polydros, S.A. Calle La Granja, 23 Alcobendas, Madrid 28110 SPAIN (+34) 666 140 389 E-Mail: guillermo.pietsch@polydros.es Web Site: www.polydros.es Company Officers: Tibor Guillermo Pietsch Products: Cleaning Block: Ecological pumice stone products made from recycled glass. Includes Cleaning Block Kitchen, Cleaning Block Grill, Cleaning Block Pool, Cleaning Block Stick, and Cleaning Block WC. Also offered is Mister Pomez: pumice stone products designed for cleaning griddles in professional kitchens. 14 Portico Systems 1680 Hwy. 41 S, SE Calhoun, GA 30701 USA 706-602-4186 Fax: 706-602-4161 E-Mail: nvangelder@porticosystems.com Web Site: www.porticosystems.com Company Officers: David van Gelder, Natacha van Gelder, Greg Griffin Products: Solutions for every stage of the floor covering process, from carpet tiles to custom and logo matting. 14 PrimeSource Supply 446 N. Park St. #C St. George, UT 84770 USA 435-674-6727 Fax: 435-216-1185 E-Mail: info@primesourcesupply.com Web Site: www.primesourcesupply.com Company Officer: Larry Howard Products: HDPE plastic bottles and PVC bottles. 14 Pro-Link, Inc. 500 Chapman St. Canton, MA 02021 USA 781-828-9550 Fax: 781-828-9551 E-Mail: info@prolinkhq.com

Maintenance Sales News

Web Site: www.prolinkhq.com Company Officers: Brian Slack, President; Bruce Seich, Secretary & Treasurer Products: Pro-Link, a national janitorial supply marketing and buying organization, offers products and services with dedicated field support, training and centralized procurement. Programs available to improve business operations and profitability include sales, training, selling systems and green cleaning, as well as selling to BSCs, government and long-term care facilities. 14

800-634-0555 E-Mail: sales@rbwire.com Web Site: www.rbwire.com Company Officers: Rick Rawlins, CEO; Frank Rowe, Vice President, Sales & Marketing Products: Manufacturer of industrial laundry and linen transportation equipment. R & B Wire Products is a diversified manufacturer of proprietary products serving the jan/san, health care, hospitality, coin-laundry, commercial laundry, material handling and car wash sectors. 14

Product Innovations, LLC 12893 Alcosta Blvd., Ste. F San Ramon, CA 94583-1450 USA 855-809-3800 Fax: 925-244-2112 Web Site: www.bannerstakes.com Products: Portable barricade system. 14

Rainbow Dusters Iternational 3199 Albany Post Road, Suite 302 Buchanan, NY 10511 USA Fax: 800-445-0141 800-322-4375 E-Mail: customerservice@rdisupply.com Web Site: www.rdisupply.com Company Officers: Hannes Myburgh, Owner; Daniel D’Aiello, Head of Operations; RJ Hammond, Product Manager Products: Dusting tools that meet the challenges faced by cleaning professionals every day. Efficient dusting tools, competitive pricing, and broad geographic reach has enabled the company to provide dusting products and solutions to the jan/san industry for 30 years. 14

Production Metal Forming Inc. 8888 Hwy. 66 Klamath Falls, OR 97601 USA Fax: 800-966-9005 800-992-9263 E-Mail: sales@pmftools.com Web Site: www.pmftools.com Products: Manufacturers of made in the USA carpet, upholstery and hard surface cleaning tools. Inventors of the patented internal spray detailer. The company makes valves, sprayers, Hide-A-Hose and titanium carpet cleaning wands. 14 Qleeno 10939 N. Pomona Ave. Kansas City, MO 64153 USA 816-410-5760 Fax: 816-410-5727 E-Mail: sales@qleenousa.com Web Site: www.qleenousa.com Company Officers: Adam Smiarowski, National Sales Manager Products: Manufacturer of a new, state-of-theart low profile floor scrubber. Qleeno standard is designed for use under wall mounted toilets, school desks, patient beds, restaurant equipment, and more. 14 Queenaire Technologies, Inc. 9483 State Hwy. 37 Ogdensburg, NY 13669 USA 315-393-5454 Fax: 315-393-5511 E-Mail: sduffy@queenaire.com Web Site: www.ozoneexperts.com Company Officer: Susan M. Duffy, President Products: Queenaire Technologies manufactures the Queenaire, Rainbowair and Newaire lines of ozone generators. Queenaire Technologies has over 30 years experience in the industry and over 15 models to select. 14 Quinn Broom Works, Inc. P.O. Box 575 Greenup, IL 62428 USA 217-923-3181 Fax: 217-923-5150 800-626-7282 E-Mail: qbroom@rr1.net Web Site: www.quinnbroomworks.com Company Officers: Mark D Quinn, President Products: All types of wound, nail, kitchenette, whisk and toy brooms. Corn brooms manufactured to customers’ specifications. 14 R & B Wire Products, Inc. 2902 W. Garry Santa Ana, CA 92704 USA Fax: 714-549-0625

Royal Paper Converting, Inc. 11990 Westwood Blvd., Suite 260 Los Angeles, CA 90025-8418 USA 310-481-1400 Fax: 800-965-9007 Web Site: www.royalpaper.us Products: Manufacturers of a complete line of away-from-home paper products. Servicing both jan/san and foodservice industries. 05 Royce Rolls Ringer Co. 16 Riverview Terrace Grand Rapids, MI 49505 USA Fax: 616-361-5976 800-253-9638 Web Site: www.roycerolls.net Products: Royce Rolls Ringer Company is a manufacturer of stainless steel products including housekeeping carts (which accommodate both traditional and microfiber systems), utility carts, chair/trash carts, mop bucket/wringer combos, toilet paper dispensers, and other restroom and kitchen fixtures. All items include a 10-year guarantee and are made in America. 13 Salt Depot Inc. P.O. Box 1976 West Jordan, UT 84084-8976 USA 801-282-1250

Fax: 801-282-1251 Web Site: www.saltdepotinc.com Products: Manufacturer of snow and ice removal compounds for both consumer and commercial contractors. 14 Sanastar 2021 N.E. 59th Ct. Ft. Lauderdale, FL 33308-2111 USA 954-445-4888 Web Site: www.sanastar.net Products: WizKid is an absorbent and antibacterial mat that is placed under the urinal to collect and disinfect the inevitable drip of urine on the bathroom floor. WizKid is truncated in shape. The backing is rubber. 07 SCA Americas Cira Centre, 2929 Arch St., 26th Fl. Philadelphia, PA 19104 USA 866-SCA-TORK Fax: 920-720-4595 E-Mail: torkusa@sca.com Web Site: www.torkusa.com Products: SCA’s segment-driven solutions include napkins, toweling, bath and facial tissue, specialty wipers, dispensers and soap systems.

RD Industries, Inc. 7417 North 101 Street Omaha, NE 68122 USA 402-455-8553 Fax: 402-455-8242 Web Site: www.rdindustries.com Products: RD Industries designs, manufactures, and distributes closed loop chemical containment and dispensing systems. 12 RDA Advantage 5808 S. Rapp St. #220 Littleton, CO 80120 USA 303-794-2400 Fax: 303-794-2424 Web Site: www.rdaadvantage.com Products: RDA Advantage consists of 17 redistributors and 32 warehouses all across North America. RDA Advantage provides customers with local service, quality products, preferred pricing and quick delivery. Current redistributors sell all the national jan/san and foodservice brands, as well as RDA Advantage’s own Advantage and Vintage brand products. 13 Remco Products 4735 W. 106th Street Zionsville, IN 46077 USA 317-876-9856 Fax: 800-585-8619 Web Site: www.remcoproducts.com Products: Remco Products offers a complete line of hygienic cleaning tools, featuring color-coded brushes, brooms, and squeegees. All are produced to the highest quality standards with models designed for every job from floors to ceilings. Remco’s color-coded polypropylene scoops, scrapers, mixing paddles, and shovels provide a total package for the stringent requirements of today’s sanitation programs. 14 Rep Toolkit 8870 Darrow Rd., Ste. 106-234 Twinsburg, OH 44087-2178 330-963-0000 E-Mail: info@reptoolkit.com Web Site: www.reptoolkit.com Products: Mobile apps for the jan/san distributor sales rep. Simplified order entry and account information, supporting multiple devices. 14

Circle 2

46 As a top North American manufacturer of AwayFrom-Home sanitary products, SCA recyles more than 750,000 tons of paper per year, of which 400,000 tons consist of post-consumer recyclables. 13 Seko Dosing Systems Corporation 1103 Branagan Dr. Tullytown, PA 19007 USA 866-651-4323, or 215-945-0125 Fax: 215-945-0937 E-Mail: info@sekousa.com Web Site: www.sekousa.com Products: Offering chemical control solutions in the institutional and light industrial markets. Seko equipment offers solutions for applications including manual and automatic warewashing, drain and odor control, on-premise laundry, chemical preportioning, water treatment and swimming pools. 13 SKM Industries, Inc. 1012 Underwood Rd. Olyphant, PA 18447 USA 570-383-3062 Fax: 570-383-9482 E-Mail: rlynch@skmproducts.com Web Site: www.skmproducts.com Company Officers: Shanta Syal, Owner/CEO; Ernest Gazda, President; Robert Lynch, Vice President Products: Manufacturer of industrial, business and home products since 1980. Main product line is markers for steel, stone, or any hard to mark on surface. 14 Sky Systems Co., Inc. 1825 Taylor Place Ontario, CA 91761-5559 USA 909-923-7040 Fax: 909-923-7041 Web Site: www.skysystemscoinc.com Products: Sky Systems Co., Inc. is a manufacturer and wholesaler of washroom products. It specializes in the manufacture of the 800ml bag-in-box dispensing systems and distributes a wide range of electric hand dryers, urinal block-screens and rim cages with enzymes. Bag-in-box dispensing system is available in 500, 800, 1000, and 8000ml with the full line of soap refills. 10 Sofidel America 1006 Marley Drive Haines City, FL 33844 USA Fax: 800-835-1898 800-835-1854 E-Mail: info@sofidelamerica.com Web Site: www.sofidelamerica.com Company Officers: Tony Curtis, CEO; Enzo Ricci, Senior Vice President, Sales & Marketing Products: Sofidel America is part of the Sofidel Group, the 6th largest manufacturer of tissue paper in the world. Sofidel America offers a complete line of premium quality tissue and towel products under brands Heavenly Soft®, Heavenly Choice® and Confidence®. These brands include bathroom tissue, jumbo tissue, hardwound and center pull towels, kitchen roll towels, facial tissue, folded towels, napkins and dispensers. 14 Soundview Paper Co. (Formerly Marcal Paper) 1 Market St. Elmwood Park, NJ 07407 USA 855-756-9566 Web Site: www.soundviewpaper.com Products: Fully integrated manufacturer of towel and tissue products for the at-home and

January/February 2014 away-from-home markets in North America. Company was founded in 1932 as Marcal Manufacturing Co. 13

Products: Electric tape dispensers, electric label dispensers, non-adhesive cutters, and optical inspection. 14

Soy Technologies, LLC 1050 Elizabeth Dr. Nicholasville, KY 40356 USA 1-800-SOY-8748 E-Mail: info@soytek.com Web Site: www.soytek.com Products: A privately-owned specialty chemical manufacturer, the company develops and markets environmentally safe chemistry to manufacturers and distributors via private label and company brands, in both small packaging and in bulk. 14

Stearns Packaging Corp. P.O. Box 3216 Madison, WI 53704 USA Fax: 608-246-5149 800-655-5008 E-Mail: stearns@stearnspkg.com Web Site: www.stearnspkg.com Company Officers: John Everitt, President; Bill Bestmann, Vice President Sales & Marketing Products: Dispenser-free, premeasured cleaning products and systems. Premeasured packs deliver proven performance, enhanced worker safety, and reduced environmental impact. 14

Spartan Chemical Company, Inc. 1110 Spartan Drive Maumee, OH 43537 USA Fax: 419-536-8423 800-537-8990 E-Mail: info@spartanchemical.com Web Site: www.spartanchemical.com Company Officers: Stephen H. Swigart, Chairman of the Board; John W. Swigart, President; Scott M. Libbe, Secretary/Treasurer; James R. Lenardson, Corporate Vice President; Greg Ford, Vice President of Sales; William J. Schalitz, Vice President, Research & Development Products: Spartan Chemical Company, Inc. has been a recognized leader in the formulation and manufacture of sustainable cleaning and sanitation solutions for the industrial and institutional market since 1956. Spartan manufactures products from its state-of-the-art manufacturing facility in Maumee, OH, and sells both domestically and internationally through a selective network of distribution. 14 St. Nick Brush Co. (Hardwood Lumber Co.) P.O. Box 15 Burton, OH 44021 USA 440-834-1891 Fax: 440-834-0243 Products: Manufacturers of industrial and household brushes and brooms. The company also manufactures over 100 different types of wooden blocks for brooms and brushes. 13 Starco Chemical Union Ave. & DuBois St. East Rutherford, NJ 07073 USA Fax: 201-935-6997 800-654-7627 E-Mail: mzaret@starcochemical.com Web Site: www.starcochemical.com Company Officers: Harold Diamond, President; Martin Zaret, Vice President, Sales; Harvey Wasserman, Vice President, Sales Products: Starco Chemical is a manufacturer of janitorial/housekeeping, foodservice and laundry chemical products. Its state-of-the-art, vertically integrated facilities provide a complete, cost effective lineup of high performance products. The company is a manufacturer of floor care, kitchen, laundry, and housekeeping products, disinfectants, environmentally friendly items and general jan/san maintenance products packed in a wide variety of package sizes. 14 Start International 4270 Airborn Dr. Addison, TX 75001 USA 972-248-1999 Fax: 972-248-1991 E-Mail: service@startinternational.com Web Site: www.startinternational.com

STEP1 Software 3547 Old Conejo Rd., #104 Newbury Park, CA 91320 USA Fax: 805-499-7783 800-553-2602 Web Site: www.STEP1.com Products: Serving the jan/san industry for over 35 years. Its easy-to-use windows programs are helping customers of all sizes. Installing STEP1 in a business will result in lower operating costs and increased customer margins. 12 SurcoTech 292 Alpha Dr. Pittsburgh, PA 15238 USA 800-556-0111 Web Site: www.surcotech.com Products: Odor control products and systems with janitorial, maintenance and cleaning professionals in mind. 13 Surfactants International 6 Pearl Ct., Ste. G Allendale, NJ 07401-1655 USA 201-661-7156 Fax: 201-785-3915 Web Site: www.surfactantsintl.com Products: Surfactants and germicidal chemicals available to formulators. 14 Suska Industries 9820 E. Knowles Ave. Mesa, AZ 85209 USA 480-275-1033 E-Mail: sales@urinalsplashguard.com Web Site: www.urinalsplashguard.com Company Officers: Michael F. Suski, Michael R. Suski Products: SplashGuard deodorized anti-splash urinal screen with flexible pad that conforms to most urinals. The product eliminates splash, protects urinal drains and deodorizes up to 90 days. 14 Telenotes Inc. 6575 S. Redwood Rd., Ste. 350 Taylorsville, UT 84123 USA 385-743-4248 Fax: 385-743-4258 E-Mail: tomm@telenotes.net Web Site: www.telenotes.net Company Officers: Tom Metcalf, President; Josh Fritzsche, CTO; Jim Metcalf, Vice President Products: The Telenotes Voice Advantage CRM allows company representatives to spend more time with customers and prospects, and less time in the office at their computers. 14 Triple S 2 Executive Park Dr. N. Billerica, MA 01862 USA

978-667-7900 Fax: 978-667-9360 E-Mail: info@triple-s.com Web Site: www.triple-s.com Products: National jan/san-focused distribution, sales, marketing, networking and logistics organization. SSS proprietary brand products are available from a member network of value-added sanitary supply distributors. 14 Trojan Battery Company 12380 Clark St. Santa Fe Springs, CA 90670 USA Fax: 562-236-3282 800-423-6569 E-Mail: info@trojanbattery.com Web Site: www.trojanbattery.com Products: Manufacturer of deep-cycle batteries, offers a broad portfolio of deep-cycle flooded, AGM and gel products that provide maximum performance to meet the requirements of today’s floor cleaning professionals. Top floor scrubber and sweeper manufacturers also rely on Trojan batteries to power their floor cleaning equipment. 13 Tucel Industries, Inc. 2014 Forestdale Road, P.O. Box 146 Forestdale, VT 05745 USA 802-247-6824 Fax: 802-247-6826 E-Mail: jlewis@tucel.com Web Site: www.tucel.com Company Officers: John C. Lewis, Jr., President; Joanne Raleigh, Vice President Products: Tucel produces brushes currently serving foodservice, janitorial and other industries. Tucel is 100 percent green, recyclable and fused. All products are polypropylene, which does not absorb water, causing bacteria. Fused brushes are made using a manufacturing process whereby the bristle and block are “Heat Fused” together; thus no holes and no staple where bacteria can harbor and crosscontaminate. Tucel originated in 1970 gaining its first patent for “fusing” bristle to block. Tucel was located in Middlebury, VT, for 10 years and relocated to Forestdale where the 45,000-squarefoot factory remains. Tucel has held more than 38 patents worldwide. Tucel also develops a wide assortment of specialty brushes for other companies. Tucel has its brushes NSF tested for cleanability. All products are HACCP compatible. Tucel has been under the same ownership since it started in 1970. 13 Tucker Manufacturing Co., Inc. P.O. Box 848 Cedar Rapids, IA 52406-0848 USA Fax: 319-366-7792 800-553-8131 Web Site: www.tuckerusa.com Products: High level window washers, aluminum telescoping handles, compressed detergent tablets, specialty brushes, awning cleaning systems and spot-free water treatment options. Lightweight Tucker Pole Systems can reach and wash windows up to 25 meters. 13 Tundra Equipment Co. P.O. Box 1464 Summit, NJ 07902-1464 USA Fax: 800-378-3101 800-482-5698 Web Site: www.tundraec.com Products: A U.S.-based manufacturer of commercial floorcare equipment. 13

Maintenance Sales News

U.S. Battery Mfg. Co. 1675 Sampson Avenue Corona, CA 92879 USA 951-371-8090 Fax: 951-371-4671 Web Site: www.usbattery.com Products: Complete line of deep cycle batteries for sweepers/scrubbers, golf cars, marine military and special application requirements. 07 Unelko Corp. 14641 N. 74th St. Scottsdale, AZ 85260-2403 USA 800-528-3149 Web Site: www.unelko.com Products: Unelko’s Sani-Shield® and SaniScrub® 3-in-1 Surface Care products are surface care technologies that deep clean germ-carrying fingerprints, body fluids, food spills, soil splatters, dirt and grime... and simultaneously protect surfaces with an invisible “organic” barrier coating on which bacteria, virus, mold and mildew will not grow. In one-step, customers can clean everyday soil and germs, protect surfaces against future soil build-up and prevent the growth of bacteria, virus and fungi. 08 United Group, The (TUG) 3121 Mercedes Drive Monroe, LA 71201 USA 318-387-9676 Fax: 318-387-5564 Web Site: www.unitedgroup.com Products: The United Group is a memberowned, national buying group for independent distributors of jan/san, packaging, foodservice and safety products. The United Group’s goal is facilitating strong, mutually beneficial relationships among members and with affiliated suppliers, to encourage maximum profitability for all. 13 Universal Business Systems 185 Industrial Parkway, Suite J Somerville, NJ 08876 USA 908-725-8899 Fax: 908-725-1341 E-Mail: synergysuite@ubsys.com Web Site: www.ubsys.com Company Officers: Chris Raffo, President Products: Universal Business Systems' Snyergy Suite is a complete software solution for distributors. It featues an Enterprise Resource Planning System for managing sales, distribu-

tion and logistics; fully-integrated ecommerce solutions with product content management; real-time customer data analysis and productivity tools; and sales, purchasing and rebate opportunity tracking — all mobile/smart-device friendly. 14 Von Drehle Corporation 612 3rd Avenue, N.E. Hickory, NC 28601 USA Fax: 828-322-4145 800-438-3631 Web Site: www.vondrehle.com Products: Quality towel and tissue products since 1974. Green Seal certified, Green Hotels Association approved vendor, U.S. EPA-CPG approved supplier, U.S. Green Building Council Member. Towels - centerpull, mini-centerpull, multi-fold, mini multi-fold, c-fold, single-fold, hardwound, household roll; Tissue - jumbo roll, standard bath, porta-roll, roto-roll, facial. Brand names: Preserve, Precious, Premium Quality, Feather Soft, Blue Mist. 14 VPR Impex, Inc. 3755 Hickmore St.-Laurent, QC H4T 1S5 CANADA 514-733-2906 Fax: 514-685-6275 Web Site: www.vapore.ca Products: Manufacturer of Vapor cleaning systems, floor scrubbers, wet/dry vacuum cleaners, floor sweepers and gum removal equipment. 13 Warsaw Chemical Co., Inc. P.O. Box 858 Warsaw, IN 46581 USA 574-267-3251 Fax: 574-267-3884 E-Mail: wccarwash@hotmail.com Web Site: www.warsaw-chem.com Company Officer: Ken Bucher, President Products: Warsaw Chemical Co., Inc. offers maintenance brand and Car Choice® brand products internationally as well as under private label throughout the United States. Products include various cleaners, disinfectants, hand cleaners and dispensers, floor care products, glass cleaners and cleaning products for foodservice and laundry operations. 14

800-723-0001 Web Site: www.wpbaywest.com Products: Wausau Paper produces Bay West® brand towels, tissue, soap, wipers, and dispensing systems. Bay West® brand DublNature® and EcoSoft™ Green Seal® certified towels and tissue are environmentally preferable products available in the away-fromhome market. 09

Worldware Enterprises Ltd. 30 Rosslinn Road Cambridge, ON N1S 3K1 CANADA 866-621-8244 Fax: 519-622-5281 E-Mail: crobinson@eatoils.com Web Site: www.eatoils.com Products: Eatoils™ EcoLogo/UL certified green cleaning products. 14

Weiler Corporation One Weiler Drive Cresco, PA 18326 USA 570-595-7495 Fax: 570-595-5980 E-Mail: jparsons@weilercorp.com Company Officers: Tony Hufford Products: Maintenance products including floor, garage and street brooms; vehicle care brushes; upright brooms and mops; specialty floor brushes; squeegees; dust pans; window dusting, scrub, utility bowl, foodservice, paint and sundry brushes; and wire scratch brushes. 14

XYNYTH Manufacturing Corp. 122-3989 Henning Drive Burnaby, BC V5C 6N5 CANADA Fax: 604-473-9399 800-MELT-ICE (635-8423) E-Mail: sales@xynyth.com Web Site: www.xynyth.com Company Officers: Kevin Wice Products: XYNYTH has been a manufacturing leader in the de-icing industry for over 27 years. The company has introduced Winter Warrior Runway Control® Icemelter - FAA and Transport Canada approved. Many institutions spec Mountain Organic Natural™ Icemelter - a fertilizer based de-icer, specifically designed to melt ice, and yet be safe on the environment and vegetation; or XYNYTH's economical eco ice melt, Arctic ECO Green® Icemelter. 14

Wooster Brush Company, The 604 Madison Avenue Wooster, OH 44691 USA 330-264-4440 Fax: 330-263-0495 E-Mail: customerservice@woosterbrush.com Web Site: www.woosterbrush.com Products: With more than 160 years of industry experience, The Wooster Brush Company is a manufacturer of paintbrushes, rollers, surface prep tools, and painting equipment. Wooster offers, through distribution, over 2,000 products for professional and do-it-yourself painters. Brand names include Ultra/Pro®, Alpha™, Advantage®, Yachtsman®, Shortcut®, and Golden Glo® paintbrushes; Super/Fab®, Pro/Doo-Z®, Avalon™ Super Doo-Z®, and Polar Bear® paint rollers; Sherlock® roller frames and extension poles; the Jumbo-Koter® miniroller system; and Prep Crew® surface prep tools. 13

Zephyr Manufacturing Company, Inc. 200 Mitchell Road Sedalia, MO 65301-2114 USA 660-827-0352 Fax: 660-827-0713 E-Mail: info@zephyrmfg.com Web Site: www.zephyrmfg.com Company Officers: R.J. Lindstrom, President; Bob Schneider, Vice President of Sales Products: A one-stop source for industrial, institutional and sanitary cleaning tools including wet mops, dust mops, brooms, brushes, handles, mopsticks, sponges, frames, microfiber and squeegees. 14

Wausau Paper 11150 Industry Rd. Harrodsburg, KY 40330 USA Fax: 859-734-8200

Circle 27

Circle 7

Absorbents: Oil, Grease, & Water Action Pump Co. Airx Laboratories Aldran Chemical, Inc. Amrep, Inc. Bro-tex, Inc. Consolidated Paper Company Daley International Fuller Industries LLC Gift Sales Co. H & S Manufacturing Co. L & M Food Service Inc. Milazzo Industries, Inc. NPS Corporation

January/February 2014

RDA Advantage Sheppard Redistribution, Inc. United Group, The (TUG) Worldware Enterprises Ltd.

Acoustical Cleaning Chemicals & Equipment United Group, The (TUG)

Adhesives Amrep, Inc. Portico Systems QuestVapco Corporation SKM Industries, Inc. United Group, The (TUG)

Aerosols

Associations/Societies

Airosol Company, Inc. Airx Laboratories Aldran Chemical, Inc. Amrep, Inc. Carroll Company Chase Products Co. Continental Commercial Products Daley International Draco Hygienic Products, Inc. East Continental Supplies Epic Industries Fuller Industries LLC Gold Coast Chemical Products Harvard Chemical Research, Inc. ITW Professional Brands L & M Food Service Inc. Pro-Link, Inc. QuestVapco Corporation RDA Advantage Sheppard Redistribution, Inc. Sky Systems Co., Inc. Spartan Chemical Company, Inc. Starco Chemical United Group, The (TUG)

Canadian Association of Environmental Management (CAEM) New Jersey Sanitary Supply Assoc. Pro-Link, Inc.

Automatic Scrubbers Alâ&#x20AC;&#x2122;s Custodial Equip. Service, LLC Aztec Products, Inc. Discover Energy Corp. East Continental Supplies IPC Eagle L & M Food Service Inc. Qleeno United Group, The (TUG)

Automotive Cleaning Specialties Amrep, Inc. BioClean Technologies Bullen Companies, The Harvard Chemical Research, Inc. ITW Professional Brands MidLab, Inc. Moonsoft International, Inc. Nexstep Commercial Products QuestVapco Corporation Starco Chemical United Group, The (TUG)

Bacterial/Enzyme Products Airx Laboratories Aldran Chemical, Inc.

Lasts Up To

90 Days

- 3x Longer than any other urinal screen!

Air Filtration Equipment Dri-Eaz, a Legend Brands Co. Oreck Commercial Queenaire Technologies, Inc. United Group, The (TUG)

Anti-Graffiti Systems Aldran Chemical, Inc. ITW Professional Brands L & M Food Service Inc. United Group, The (TUG) Worldware Enterprises Ltd.

Anti-Static Chemicals Charlotte Products Daley International Harvard Chemical Research, Inc. ITW Professional Brands L & M Food Service Inc. United Group, The (TUG)

Ash Trays Continental Commercial Products Gift Sales Co. L & M Food Service Inc. United Group, The (TUG)

Circle 39

100% recycled materials and made in the USA!

Be a Dis come or Lic tributor en Prod se the uct!

Ĺ&#x17E; $KHLHM@SDR TMR@MHS@QX TQHMD ROK@RG A@BJ Ĺ&#x17E; "NRSR .-+8 Ę&#x2122; LNMSG Ĺ&#x17E; 1DCTBDR ROQD@C NE HMEDBSHNTR CHRD@RD RTBG @R GDO@SHSHR Ĺ&#x17E; 2@UDR V@SDQ @MC LNMDX AX LHMHLHYHMF ĆŚTRG Ĺ&#x17E; 1DCTBDR QDRSQNNL L@HMSDM@MBD Ĺ&#x17E; /QDUDMSR NARSQTBSHNM NE CQ@HM@FD AX ENQDHFM NAIDBSR Suska Industries, LLC 9820 E. Knowles Avenue, Mesa, AZ 85209 Phone: 480-275-1033 Email: sales@urinalsplashguard.com

Circle 48

Maintenance Sales News

Amrep, Inc. Birsch Industries, Inc. Bullen Companies, The Carroll Company Charlotte Products Chemical Universe, Inc. Clausen Carpet Solutions Consolidated Paper Company Daley International Earth Friendly Chemicals East Continental Supplies EES, Inc. Epic Industries Fuller Industries LLC Gift Sales Co. Harvard Chemical Research, Inc. ITW Professional Brands L & M Food Service Inc. MidLab, Inc. Pro-Link, Inc. QuestVapco Corporation RDA Advantage Sheppard Redistribution, Inc. Spartan Chemical Company, Inc. Starco Chemical United Group, The (TUG) Worldware Enterprises Ltd.

Baseboard Cleaning Machines & Accessories Carroll Company Fastrak Industries L & M Food Service Inc. Oreck Commercial United Group, The (TUG)

Batteries & Chargers Alâ&#x20AC;&#x2122;s Custodial Equip. Service, LLC Battery Service Corporation Consolidated Paper Company Discover Energy Corp. Fullriver Battery USA Gofer Parts IPC Eagle L & M Food Service Inc. Mor-Value Parts Co. (MVP) RDA Advantage Trojan Battery Company U.S. Battery Mfg. Co. United Group, The (TUG)

Bedding Supplies United Group, The (TUG)

Bird Control Products

Bag-in-the-Box Packaging Bullen Companies, The Carroll Company Daley International Draco Hygienic Products, Inc. Hanson Supply L & M Food Service Inc. Sheppard Redistribution, Inc. Sky Systems Co., Inc. United Group, The (TUG)

Aldran Chemical, Inc. United Group, The (TUG)

Brooms

Bar Code/EDI Technology United Group, The (TUG) Universal Business Systems

GSC Manufacturing, Inc. Gunn Brush Co., Inc. Ha-Ste Manufacturing, Inc. Hight Brush IPC Eagle L & M Food Service Inc. Malish Corporation, The Mor-Value Parts Co. (MVP) Nexstep Commercial Products Norshel Industries, Inc. Perfex Corporation Pro-Link, Inc. Quinn Broom Works, Inc. RDA Advantage Reit-Price Mfg. Co., Inc. Remco Products S.M. Arnold, Inc. Sheppard Redistribution, Inc. St. Nick Brush Co. (Hardwood Lumb.) Tucel Industries, Inc. United Group, The (TUG) Weiler Corporation Zephyr Manufacturing Company, Inc.

ABCO Products Corp. ACS Industries, Inc. Bel-Maid Company Carolina Mop Mfg. Co. Consolidated Paper Company Continental Commercial Products Culicover & Shapiro, Inc. East Continental Supplies Emsco Group Fuller Industries LLC Gift Sales Co. Golden Star Inc.

Ream contains unique citrus scented granules that clean and maintain drains. This thermochemical drain line opener and maintainer destroys the main causes of slow moving and blocked drains (hair, soap scum & slime); therefore, it eliminates many other debris from also becoming tangled, matted, and trapped. Simple and safe to use in pipes 2â&#x20AC;? or less. pH 14

Kansas City, KS 66106 800.423.9861 www.performmfg.com

Circle 34

Brushes ABCO Products Corp. ACS Industries, Inc. Bel-Maid Company Carolina Mop Mfg. Co. Consolidated Paper Company Continental Commercial Products Culicover & Shapiro, Inc. Distribuidora Perfect S.A. de C.V. E. Gornell & Sons, Inc. East Continental Supplies Emsco Group Fuller Industries LLC Gofer Parts Golden Star Inc. GSC Manufacturing, Inc. Gunn Brush Co., Inc. Hanson Supply Haviland Corporation Hight Brush IPC Eagle L & M Food Service Inc. Magnolia Brush Manufacturers Ltd. Malish Corporation, The Mor-Value Parts Co. (MVP) Nexstep Commercial Products Norshel Industries, Inc. Perfex Corporation Pro-Link, Inc. RDA Advantage Remco Products S.M. Arnold, Inc. Sheppard Redistribution, Inc. St. Nick Brush Co. (Hardwood Lumb.) Tucel Industries, Inc. Tucker Manufacturing Co., Inc. United Group, The (TUG) Weiler Corporation Wooster Brush Company, The Zephyr Manufacturing Company, Inc.

Buckets ACS Industries, Inc. Bel-Maid Company Carolina Mop Mfg. Co. Consolidated Paper Company Continental Commercial Products Delamo Manufacturing East Continental Supplies Emsco Group Filmop USA Fuller Industries LLC Golden Star Inc. Hanson Supply

IPC Eagle Kaivac, Inc. L & M Food Service Inc. Magnolia Brush Manufacturers Ltd. Moerman Americas, Inc. Nexstep Commercial Products Norshel Industries, Inc. Pro-Link, Inc. RDA Advantage Royce Rolls Ringer Co. S.M. Arnold, Inc. Sheppard Redistribution, Inc. United Group, The (TUG)

Burnishing Equipment Aztec Products, Inc. East Continental Supplies IPC Eagle Koblenz (Thorne Electric Co.) L & M Food Service Inc. United Group, The (TUG)

Buying Groups Distributor Partners of Amer. (DPA) L & M Food Service Inc. NISSCO, LLC Pro-Link, Inc. RDA Advantage Sheppard Redistribution, Inc. Triple S United Group, The (TUG)

Candles Consolidated Paper Company L & M Food Service Inc.

Carpet & Fabric Protective Finishes Carroll Company Clausen Carpet Solutions Daley International Fastrak Industries Harvard Chemical Research, Inc. L & M Food Service Inc.

Sheppard Redistribution, Inc. United Group, The (TUG)

Carpet Cleaning Chemicalsâ&#x20AC;&#x201D; Brand Name Airx Laboratories Aldran Chemical, Inc. Amrep, Inc. Bullen Companies, The Canberra Corporation Charlotte Products Chase Products Co. Chemical Universe, Inc. Clausen Carpet Solutions Clean Control Corporation Daley International East Continental Supplies Fuller Industries LLC Harvard Chemical Research, Inc. ITW Professional Brands L & M Food Service Inc. MidLab, Inc. Oreck Commercial Plus Manufacturing Pro-Link, Inc. QuestVapco Corporation Sheppard Redistribution, Inc. Spartan Chemical Company, Inc. Starco Chemical Stearns Packaging Corp. Ultra Chem Labs United Group, The (TUG) Warsaw Chemical Co., Inc. Worldware Enterprises Ltd.

Carpet Cleaning Chemicalsâ&#x20AC;&#x201D;Private Label Airosol Company, Inc. Aldran Chemical, Inc. Amrep, Inc. Bullen Companies, The Canberra Corporation Carroll Company Charlotte Products

Whether youâ&#x20AC;&#x2122;re down the street or across the globe, Zephyr delivers service like weâ&#x20AC;&#x2122;re right next door. When you need fast answers or a quick turnaround, we respond with service the way you always wanted it to be! Choose Zephyr for quality mops, brooms and cleaning supplies â&#x20AC;&#x201C; weâ&#x20AC;&#x2122;re right next door!

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Circle 53 240.31544 Maintenance Sales News_July-Aug 13.indd 1

7/23/13 9:18 AM

50 Chase Products Co. Chemical Universe, Inc. Clausen Carpet Solutions Daley International Harvard Chemical Research, Inc. L & M Food Service Inc. MidLab, Inc. QuestVapco Corporation Sheppard Redistribution, Inc. Starco Chemical Stearns Packaging Corp. United Group, The (TUG) Warsaw Chemical Co., Inc.

January/February 2014 Oreck Commercial United Group, The (TUG)

Carts—Hospital, Janitorial & Maid

Carpet Shampoo Machines & Accessories Aztec Products, Inc. East Continental Supplies Hruby Orbital Systems KleenRite Equipment L & M Food Service Inc. Malish Corporation, The United Group, The (TUG)

Continental Commercial Products Delamo Manufacturing East Continental Supplies Filmop USA L & M Food Service Inc. Nexstep Commercial Products Pro-Link, Inc. R & B Wire Products, Inc. Royce Rolls Ringer Co. Sheppard Redistribution, Inc. United Group, The (TUG)

Carpet Spotting Kits Carpet Cleaning Wands & Accessories Al’s Custodial Equip. Service, LLC Gofer Parts IPC Eagle KleenRite Equipment L & M Food Service Inc. Production Metal Forming Inc. United Group, The (TUG)

Carpet Drying Equipment Al’s Custodial Equip. Service, LLC East Continental Supplies Hanson Supply IPC Eagle L & M Food Service Inc. Production Metal Forming Inc. United Group, The (TUG)

Carpet Dyeing Systems L & M Food Service Inc.

Airx Laboratories Aldran Chemical, Inc. Charlotte Products Clausen Carpet Solutions Daley International Harvard Chemical Research, Inc. L & M Food Service Inc. MidLab, Inc. Oreck Commercial Spartan Chemical Company, Inc. Tucel Industries, Inc. United Group, The (TUG)

Carpet Sweepers—Electric Bissell Professional East Continental Supplies Hanson Supply IPC Eagle L & M Food Service Inc. Oreck Commercial Sheppard Redistribution, Inc. United Group, The (TUG)

Al’s Custodial Equip. Service, LLC Aztec Products, Inc. Charlotte Products East Continental Supplies Hawk Enterprises Hruby Orbital Systems IPC Eagle KleenRite Equipment L & M Food Service Inc.

Carpet Sweepers—Hand Bissell Professional Continental Commercial Products East Continental Supplies Fuller Industries LLC L & M Food Service Inc. Oreck Commercial Sheppard Redistribution, Inc. United Group, The (TUG)

Chemicals—Raw Material Daley International Kissner Group, The L & M Food Service Inc. Starco Chemical Surfactants International United Group, The (TUG)

Catalog Publishers J & M Technologies, Inc. L & M Food Service Inc. Mobilistics LLC Sheppard Redistribution, Inc. United Group, The (TUG) Universal Business Systems

Chalkboard/Blackboard Cleaners Amrep, Inc. L & M Food Service Inc. QuestVapco Corporation Sheppard Redistribution, Inc. United Group, The (TUG)

Chemical Dispensing Systems

Carpet Extractors

Pro-Link, Inc. RD Industries, Inc. RDA Advantage Seko Dosing Systems Corporation Sheppard Redistribution, Inc. United Group, The (TUG)

Action Pump Co. Aztec Products, Inc. Bullen Companies, The Canberra Corporation Carroll Company Charlotte Products Chemical Universe, Inc. Colgate-Palmolive Company Cross Country Install. & Serv., LLC Daley International East Continental Supplies Fuller Industries LLC L & M Food Service Inc. MidLab, Inc.

Cleaning Chemicals— Brand Name Absolute Coatings, Inc. Airosol Company, Inc. Airx Laboratories Aldran Chemical, Inc. Amrep, Inc. Anderson Chemical Company Bar Keepers Friend Baumgartens BioClean Technologies Birsch Industries, Inc. Bullen Companies, The Canberra Corporation Charlotte Products Chase Products Co. Chemical Universe, Inc. Clean Control Corporation Colgate-Palmolive Company Consolidated Paper Company Daley International Earth Friendly Chemicals East Continental Supplies EES, Inc. Fuller Industries LLC Gold Coast Chemical Products Griffin Chemical Co., LLC Harvard Chemical Research, Inc. Intercon Chemical Company ITW Professional Brands Kaivac, Inc.

uinn Broom Works, Inc. has proven our commitment to our valued customers by giving them quality products, good service and timely delivery.

hether you are a large distributor or a smaller janitorial house, we can create for you a broom line to enhance your products. Our broom products meet qualifications with A.S.T.M. certification manufactured at our facility.

ired of speaking to voice mail or listening to computerized messages? At Quinn Broom Works, Inc. our management is always accessible to discuss our needs and help with problems.

Circle 36

L & M Food Service Inc. Meterpak, Inc. Microban/ProRestore Products MidLab, Inc. Milazzo Industries, Inc. Norshel Industries, Inc. Perform Manufacturing, Inc. Plus Manufacturing Pro-Link, Inc. Qleeno QuestVapco Corporation RDA Advantage Sheppard Redistribution, Inc. Soy Technologies, LLC Starco Chemical Stearns Packaging Corp. Unelko Corp. United Group, The (TUG) Warsaw Chemical Co., Inc. Worldware Enterprises Ltd.

Cleaning Chemicals— Private Label Absolute Coatings, Inc. Airosol Company, Inc. Aldran Chemical, Inc. Amrep, Inc. BioClean Technologies Birsch Industries, Inc. Bullen Companies, The Canberra Corporation Carroll Company Chase Products Co. Chemical Universe, Inc. Daley International Earth Friendly Chemicals East Continental Supplies Fastrak Industries Gold Coast Chemical Products Griffin Chemical Co., LLC Harvard Chemical Research, Inc. Intercon Chemical Company L & M Food Service Inc. Meterpak, Inc. MidLab, Inc. Milazzo Industries, Inc. Norshel Industries, Inc. Perform Manufacturing, Inc. QuestVapco Corporation RDA Advantage Sheppard Redistribution, Inc. Soy Technologies, LLC Starco Chemical Stearns Packaging Corp. United Group, The (TUG) Warsaw Chemical Co., Inc.

Colorants & Dyes Aldran Chemical, Inc. United Group, The (TUG)

Computer Systems & Software Amrep, Inc. DDI System J & M Technologies, Inc. QuestVapco Corporation Rep Toolkit Spartan Chemical Company, Inc. STEP1 Software Telenotes Inc. Tucel Industries, Inc. United Group, The (TUG) Universal Business Systems

Maintenance Sales News Computer Cleaning Products Amrep, Inc. QuestVapco Corporation Tucel Industries, Inc. United Group, The (TUG)

Concrete Floor Treatments Aldran Chemical, Inc. Aztec Products, Inc. Charlotte Products Chemical Universe, Inc. Daley International Fuller Industries LLC L & M Food Service Inc. Starco Chemical United Group, The (TUG)

Consultants - Advertising J & M Technologies, Inc. Universal Business Systems

Consultants - Marketing Distributor Partners of Amer. (DPA) J & M Technologies, Inc. United Group, The (TUG) Universal Business Systems

Contamination Control Products Airx Laboratories Fuller Industries LLC Gift Sales Co. H & S Manufacturing Co. Tucel Industries, Inc. United Group, The (TUG)

Custodial Garments & Uniforms United Group, The (TUG)

Dehumidifying Equipment Dri-Eaz, a Legend Brands Co. United Group, The (TUG)

Disinfectants—Brand Name Airx Laboratories Amrep, Inc. Anderson Chemical Company Bro-tex, Inc. Bullen Companies, The Canberra Corporation Charlotte Products Chase Products Co. Chemical Universe, Inc. Clean Control Corporation Consolidated Paper Company Daley International Diamond Wipes Intl. Earth Friendly Chemicals East Continental Supplies Epic Industries Fuller Industries LLC Gold Coast Chemical Products Harvard Chemical Research, Inc. ITW Professional Brands Kaivac, Inc. L & M Food Service Inc. Meterpak, Inc. Microban/ProRestore Products Pro-Link, Inc. QuestVapco Corporation RDA Advantage Sheppard Redistribution, Inc. Spartan Chemical Company, Inc. Starco Chemical Stearns Packaging Corp. Ultra Chem Labs

51 Unelko Corp. United Group, The (TUG) Warsaw Chemical Co., Inc.

Disinfectants—Private Label Amrep, Inc. Birsch Industries, Inc. Bro-tex, Inc. Bullen Companies, The Canberra Corporation Carroll Company Charlotte Products Chase Products Co. Chemical Universe, Inc. Daley International Diamond Wipes Intl. Epic Industries Gold Coast Chemical Products Harvard Chemical Research, Inc. L & M Food Service Inc. Meterpak, Inc. MidLab, Inc. QuestVapco Corporation RDA Advantage Sheppard Redistribution, Inc. Starco Chemical Stearns Packaging Corp. United Group, The (TUG) Warsaw Chemical Co., Inc.

Disinfectants—Raw Material Bullen Companies, The L & M Food Service Inc. MidLab, Inc. United Group, The (TUG)

Dispensers—Paper Products/Soaps Berk Wiper International LLC Bro-tex, Inc. Carolina Paper Converters, Inc. Cascades Tissue Group Colgate Palmolive Consolidated Paper Company Continental Commercial Products DEB USA, Inc. Delamo Manufacturing Draco Hygienic Products, Inc. East Continental Supplies Kruger Products L.P. L & M Food Service Inc. Nexstep Commercial Products Pro-Link, Inc. RD Industries, Inc. RDA Advantage Royce Rolls Ringer Co. Sofidel America United Group, The (TUG) Von Drehle Corporation Warsaw Chemical Co., Inc. Wausau Paper

L & M Food Service Inc. MidLab, Inc. QuestVapco Corporation Sheppard Redistribution, Inc. Spartan Chemical Company, Inc. United Group, The (TUG) Worldware Enterprises Ltd.

Nexstep Commercial Products Norshel Industries, Inc. RDA Advantage Remco Products S.M. Arnold, Inc. United Group, The (TUG) Weiler Corporation Zephyr Manufacturing Company, Inc.

Drain Opener Equipment Clean Control Corporation L & M Food Service Inc. Seko Dosing Systems Corporation United Group, The (TUG)

Drums Action Pump Co. L & M Food Service Inc. United Group, The (TUG)

Dusters Briarwood Products Consolidated Paper Company Continental Commercial Products Culicover & Shapiro, Inc. Filmop USA Fuller Industries LLC Golden Star Inc. GSC Manufacturing, Inc. Ha-Ste Manufacturing, Inc. L & M Food Service Inc. Lambskin Specialties Moerman Americas, Inc. Moonsoft International, Inc. Nexstep Commercial Products Rainbow Dusters International RDA Advantage Sheppard Redistribution, Inc. United Group, The (TUG) Zephyr Manufacturing Company, Inc.

Dusting Cloths Berk Wiper International LLC Bro-tex, Inc. Carolina Mop Mfg. Co. Consolidated Paper Company Continental Commercial Products East Continental Supplies Filmop USA Fuller Industries LLC Golden Star Inc. Ha-Ste Manufacturing, Inc. IPC Eagle ITW Professional Brands L & M Food Service Inc. Moonsoft International, Inc. Nexstep Commercial Products Rainbow Dusters International RDA Advantage S.M. Arnold, Inc. United Group, The (TUG) Zephyr Manufacturing Company, Inc.

Electric Motors Gofer Parts

Emergency Spill Kits Action Pump Co. Airx Laboratories Daley International Fuller Industries LLC H & S Manufacturing Co. L & M Food Service Inc. NPS Corporation United Group, The (TUG)

Escalator Cleaning Machines KleenRite Equipment L & M Food Service Inc. United Group, The (TUG)

Filters L & M Food Service Inc. Mor-Value Parts Co. (MVP) United Group, The (TUG)

Fire Extinguishers United Group, The (TUG)

Fire Restoration Products Airx Laboratories Charlotte Products Clean Control Corporation Harvard Chemical Research, Inc. Queenaire Technologies, Inc. QuestVapco Corporation United Group, The (TUG)

Floor Finish Applicators ACS Industries, Inc. Aztec Products, Inc. Continental Commercial Products East Continental Supplies Fastrak Industries Filmop USA Fuller Industries LLC Golden Star Inc. Ha-Ste Manufacturing, Inc. Haviland Corporation Kaivac, Inc. L & M Food Service Inc. Lambskin Specialties Moonsoft International, Inc. Nexstep Commercial Products Padco Inc. Portico Systems United Group, The (TUG)

Floor Finishes—Brand Name Absolute Coatings, Inc. Airx Laboratories Aldran Chemical, Inc. Amrep, Inc. Bullen Companies, The Canberra Corporation Charlotte Products Chemical Universe, Inc. Daley International East Continental Supplies Epic Industries Fuller Industries LLC Harvard Chemical Research, Inc. L & M Food Service Inc. MidLab, Inc. Portico Systems Pro-Link, Inc. QuestVapco Corporation RDA Advantage Sheppard Redistribution, Inc. Spartan Chemical Company, Inc. Starco Chemical

GSC MINT ABSORBIT For • Schools • Hospitals • Motels • Restaurants • All Commercial Establishments Each dozen comes with a 7” x 8” clip-on dust pan Absorbs and Deodorizes Vomit and Other Smelling Liquids or Solids

Dust Pans Drain Opener Chemicals Airx Laboratories Aldran Chemical, Inc. Amrep, Inc. Anderson Chemical Company Bullen Companies, The Canberra Corporation Carroll Company Charlotte Products Chemical Universe, Inc. Daley International Earth Friendly Chemicals East Continental Supplies Harvard Chemical Research, Inc.

ACS Industries, Inc. Bel-Maid Company Carolina Mop Mfg. Co. Consolidated Paper Company Continental Commercial Products Culicover & Shapiro, Inc. Delamo Manufacturing East Continental Supplies Filmop USA Fuller Industries LLC Gift Sales Co. Golden Star Inc. GSC Manufacturing, Inc. L & M Food Service Inc.

Cover the problem area with a layer of GSC-MINT. Allow time for absorption. Sweep residue into dustpan for easy removal.

With Handle WEIGHT ONE POUND one dozen per case

P.O. Box 17082 Wichita, KS 67217 1-800-992-0181 pho: 316-267-0671 fax: 316-267-2930 email: gscjansplymfr@juno.com www.giftsalescompany.net Circle 17

52 Ultra Chem Labs United Group, The (TUG) Warsaw Chemical Co., Inc.

Floor Finishes—Private Label Absolute Coatings, Inc. Aldran Chemical, Inc. Amrep, Inc. Birsch Industries, Inc. Bullen Companies, The Canberra Corporation Carroll Company Charlotte Products Chemical Universe, Inc. Daley International Earth Friendly Chemicals Epic Industries Harvard Chemical Research, Inc. L & M Food Service Inc. MidLab, Inc. Portico Systems QuestVapco Corporation RDA Advantage Sheppard Redistribution, Inc. Starco Chemical United Group, The (TUG) Warsaw Chemical Co., Inc.

Floor Machine Motors Al’s Custodial Equip. Service, LLC Gofer Parts IPC Eagle L & M Food Service Inc. Mor-Value Parts Co. (MVP) Portico Systems United Group, The (TUG)

Floor Machines Al’s Custodial Equip. Service, LLC Aztec Products, Inc. Birsch Industries, Inc. East Continental Supplies Hawk Enterprises Hoover, Inc., A Div. of TTI Floor Care Hruby Orbital Systems IPC Eagle Koblenz (Thorne Electric Co.) L & M Food Service Inc. Lindhaus USA Oreck Commercial Portico Systems Qleeno Tundra Equipment Co. United Group, The (TUG) VPR Impex, Inc.

Floor Pad Holders Al’s Custodial Equip. Service, LLC Consolidated Paper Company Gift Sales Co. Gofer Parts Gunn Brush Co., Inc. IPC Eagle L & M Food Service Inc. Malish Corporation, The Mor-Value Parts Co. (MVP) Nexstep Commercial Products Oreck Commercial Portico Systems Qleeno Remco Products Sheppard Redistribution, Inc. Tucel Industries, Inc. United Group, The (TUG)

Floor Pads ACS Industries, Inc. Americo Manufacturing Co., Inc.

January/February 2014 Consolidated Paper Company Continental Commercial Products East Continental Supplies Gift Sales Co. Ha-Ste Manufacturing, Inc. L & M Food Service Inc. Moonsoft International, Inc. Mor-Value Parts Co. (MVP) Nexstep Commercial Products Oreck Commercial Portico Systems Pro-Link, Inc. Qleeno RDA Advantage Sheppard Redistribution, Inc. United Group, The (TUG)

Floor Pads—Raw Material ACS Industries, Inc. Portico Systems United Group, The (TUG)

Floor Sealers—Brand Name Absolute Coatings, Inc. Bullen Companies, The Canberra Corporation Charlotte Products Chemical Universe, Inc. Daley International East Continental Supplies Epic Industries Fuller Industries LLC Harvard Chemical Research, Inc. L & M Food Service Inc. MidLab, Inc. Portico Systems Pro-Link, Inc. RDA Advantage Sheppard Redistribution, Inc. Spartan Chemical Company, Inc. Starco Chemical Ultra Chem Labs United Group, The (TUG)

Floor Sealers—Private Label Absolute Coatings, Inc. Aldran Chemical, Inc. Amrep, Inc. Bullen Companies, The Canberra Corporation Carroll Company Charlotte Products Chemical Universe, Inc. Daley International Earth Friendly Chemicals Epic Industries Harvard Chemical Research, Inc. L & M Food Service Inc. MidLab, Inc. Portico Systems RDA Advantage Sheppard Redistribution, Inc. Starco Chemical United Group, The (TUG)

Food Processing Products Action Pump Co. Canberra Corporation Daley International ITW Professional Brands L & M Food Service Inc. Matguys, Inc. MidLab, Inc. Nexstep Commercial Products Spartan Chemical Company, Inc. United Group, The (TUG)

Food Service Disposable Tableware Birsch Industries, Inc. Consolidated Paper Company L & M Food Service Inc. RDA Advantage Sheppard Redistribution, Inc. United Group, The (TUG)

Food Service Equipment & Supplies BioClean Technologies Birsch Industries, Inc. Continental Commercial Products Dinesol Commercial Products Haviland Corporation ITW Professional Brands L & M Food Service Inc. Malish Corporation, The Moonsoft International, Inc. National Tissue Company LLC Nexstep Commercial Products Polydros, S.A. Tucel Industries, Inc. United Group, The (TUG) Webster Industries, Inc.

Hand Dryers East Continental Supplies L & M Food Service Inc. Oreck Commercial Palmer Fixture Pro-Link, Inc. RDA Advantage Sky Systems Co., Inc. United Group, The (TUG)

Handles—Mop, Broom, Brush & Telescopic

Expanded Technologies L & M Food Service Inc. Pro-Link, Inc. United Group, The (TUG)

ABCO Products Corp. ACS Industries, Inc. Bel-Maid Company Briarwood Products Carolina Mop Mfg. Co. Consolidated Paper Company Continental Commercial Products Culicover & Shapiro, Inc. Delamo Manufacturing East Continental Supplies Emsco Group Filmop USA Fuller Industries LLC GSC Manufacturing, Inc. Gunn Brush Co., Inc. Ha-Ste Manufacturing, Inc. Haviland Corporation IPC Eagle L & M Food Service Inc. Lambskin Specialties Moerman Americas, Inc. Nexstep Commercial Products Norshel Industries, Inc. Padco Inc. Pro-Link, Inc. Rainbow Dusters International RDA Advantage Reit-Price Mfg. Co., Inc. Remco Products Sheppard Redistribution, Inc. Tucel Industries, Inc. Tucker Manufacturing Co., Inc. United Group, The (TUG) Zephyr Manufacturing Company, Inc.

Gloves

Hoses—All Types

Consolidated Paper Company Continental Commercial Products East Continental Supplies Emerald Professional Protection Products Gift Sales Co. L & M Food Service Inc. Pro-Link, Inc. RDA Advantage Sheppard Redistribution, Inc. United Group, The (TUG)

Gofer Parts L & M Food Service Inc. Perfect Products, Inc. Production Metal Forming Inc. United Group, The (TUG)

Fragrances Air Spencer USA, LLC Airx Laboratories Aldran Chemical, Inc. Daley International EES, Inc. Gift Sales Co. Harvard Chemical Research, Inc. Hogan Flavors & Fragrances, Inc. Pro-Link, Inc. QuestVapco Corporation Sky Systems Co., Inc. United Group, The (TUG)

Furniture Glides

Hand Cleaners Bro-tex, Inc. Charlotte Products Daley International DEB USA, Inc. Earth Friendly Chemicals East Continental Supplies Epic Industries Harvard Chemical Research, Inc. ITW Professional Brands Kruger Products L.P. L & M Food Service Inc. MidLab, Inc. Peter Greven Skin Care Co. Pro-Link, Inc. RDA Advantage Sheppard Redistribution, Inc. Spartan Chemical Company, Inc. United Group, The (TUG) Warsaw Chemical Co., Inc.

Hydrogen-Peroxide Cleaners Canberra Corporation Charlotte Products Chemical Universe, Inc. Consolidated Paper Company Daley International East Continental Supplies Fuller Industries LLC Harvard Chemical Research, Inc. Kaivac, Inc. L & M Food Service Inc. MidLab, Inc. Pro-Link, Inc. QuestVapco Corporation Spartan Chemical Company, Inc. Starco Chemical United Group, The (TUG)

Ice & Snow Removal Cargill Salt Consolidated Paper Company CP Industries LLC Daley International Dead Sea Works Ltd. c/0 K+S

Earth Friendly Chemicals Harvard Chemical Research, Inc. International Salt Company Kissner Group, The Milazzo Industries, Inc. Morgro Inc. Morton Salt North American Salt Company Occidental Chemical Corporation Pro-Link, Inc. QuestVapco Corporation RDA Advantage Salt Depot Inc. Sheppard Redistribution, Inc. United Group, The (TUG) Xynyth Manufacturing Corp.

Insect & Rodent Control Chemicals & Devices Amrep, Inc. Carroll Company Chase Products Co. East Continental Supplies Gift Sales Co. Gold Coast Chemical Products ITW Professional Brands L & M Food Service Inc. QuestVapco Corporation Sheppard Redistribution, Inc. United Group, The (TUG)

Labeling R & B Wire Products, Inc. Start International United Group, The (TUG)

Ladders L & M Food Service Inc.

Laundry Chemicals Anderson Chemical Company Birsch Industries, Inc. Chemical Universe, Inc. Consolidated Paper Company Daley International East Continental Supplies Epic Industries Harvard Chemical Research, Inc. L & M Food Service Inc. MidLab, Inc. Sheppard Redistribution, Inc. Spartan Chemical Company, Inc. Starco Chemical Stearns Packaging Corp. Ultra Chem Labs United Group, The (TUG)

Laundry Equipment Cross Country Install. & Serv., LLC R & B Wire Products, Inc. Seko Dosing Systems Corporation United Group, The (TUG)

Lawn & Turf Chemicals Amrep, Inc. Bullen Companies, The Harvard Chemical Research, Inc. Kissner Group, The United Group, The (TUG)

Lawn & Turf Equipment Haviland Corporation Hydro Tek - Cleaning Equip. Mfg. United Group, The (TUG)

Leasing—Equipment Cross Country Install. & Serv., LLC Qleeno United Group, The (TUG)

Maintenance Sales News Light Bulbs East Continental Supplies L & M Food Service Inc. Sheppard Redistribution, Inc. United Group, The (TUG)

Liquid Filling Equipment Action Pump Co. RD Industries, Inc. United Group, The (TUG)

Litter Vacuums IPC Eagle L & M Food Service Inc. United Group, The (TUG)

Lockers/Storage

53 Ha-Ste Manufacturing, Inc. IPC Eagle ITW Professional Brands Kaivac, Inc. L & M Food Service Inc. Lambskin Specialties Magnolia Brush Manufacturers Ltd. Moerman Americas, Inc. Moonsoft International, Inc. Nexstep Commercial Products Perfex Corporation Rainbow Dusters International Reit-Price Mfg. Co., Inc. Royce Rolls Ringer Co. S.M. Arnold, Inc. United Group, The (TUG) Zephyr Manufacturing Company, Inc.

L & M Food Service Inc.

Mop Treatment Chemicals Lodging Amenities L & M Food Service Inc. United Group, The (TUG) VVF Amenities

Lubricants & Oils Action Pump Co. Airosol Company, Inc. Aldran Chemical, Inc. Amrep, Inc. Daley International Gold Coast Chemical Products ITW Professional Brands QuestVapco Corporation United Group, The (TUG)

Magnetic Attachment for Vacuums L & M Food Service Inc. United Group, The (TUG)

Marketing Services Airx Laboratories

Material Handling Equipment Action Pump Co. Continental Commercial Products L & M Food Service Inc. R & B Wire Products, Inc. Remco Products Start International United Group, The (TUG)

Mats & Matting Americo Manufacturing Co., Inc. Birsch Industries, Inc. East Continental Supplies Expanded Technologies L & M Food Service Inc. Matguys, Inc. Nexstep Commercial Products Portico Systems Pro-Link, Inc. RDA Advantage Sanastar United Group, The (TUG)

Absolute Coatings, Inc. Aldran Chemical, Inc. Amrep, Inc. Chase Products Co. Chemical Universe, Inc. Harvard Chemical Research, Inc. ITW Professional Brands MidLab, Inc. QuestVapco Corporation RDA Advantage Sheppard Redistribution, Inc. Spartan Chemical Company, Inc. United Group, The (TUG)

Mopping Equipment ACS Industries, Inc. Aztec Products, Inc. Bel-Maid Company Briarwood Products Carolina Mop Mfg. Co. Consolidated Paper Company Continental Commercial Products Delamo Manufacturing East Continental Supplies Emsco Group Filmop USA Fuller Industries LLC Gift Sales Co. Golden Star Inc. GSC Manufacturing, Inc. Ha-Ste Manufacturing, Inc. IPC Eagle Kaivac, Inc. L & M Food Service Inc. Magnolia Brush Manufacturers Ltd. Moonsoft International, Inc. Nexstep Commercial Products Norshel Industries, Inc. Perfex Corporation Pro-Link, Inc. Qleeno Rainbow Dusters International RDA Advantage Royce Rolls Ringer Co. Sheppard Redistribution, Inc. United Group, The (TUG) Weiler Corporation Zephyr Manufacturing Company, Inc.

Microfiber Absolute Coatings, Inc. Bro-tex, Inc. Carolina Mop Mfg. Co. Consolidated Paper Company Continental Commercial Products East Continental Supplies Emsco Group Fastrak Industries Filmop USA Fuller Industries LLC Golden Star Inc.

Mops—Dust ABCO Products Corp. Absolute Coatings, Inc. ACS Industries, Inc. Bel-Maid Company Carolina Mop Mfg. Co. Consolidated Paper Company Continental Commercial Products Culicover & Shapiro, Inc. East Continental Supplies Emsco Group

Filmop USA Fuller Industries LLC Golden Star Inc. GSC Manufacturing, Inc. Ha-Ste Manufacturing, Inc. IPC Eagle L & M Food Service Inc. Magnolia Brush Manufacturers Ltd. Moonsoft International, Inc. Nexstep Commercial Products Norshel Industries, Inc. Perfect Products, Inc. Perfex Corporation Pro-Link, Inc. Rainbow Dusters International RDA Advantage Reit-Price Mfg. Co., Inc. Sheppard Redistribution, Inc. United Group, The (TUG) Weiler Corporation Zephyr Manufacturing Company, Inc.

Mops—Wet ABCO Products Corp. ACS Industries, Inc. Bel-Maid Company Carolina Mop Mfg. Co. Consolidated Paper Company Continental Commercial Products Culicover & Shapiro, Inc. Delamo Manufacturing East Continental Supplies Emsco Group Filmop USA Fuller Industries LLC Golden Star Inc. GSC Manufacturing, Inc. Ha-Ste Manufacturing, Inc. Hight Brush IPC Eagle L & M Food Service Inc. Magnolia Brush Manufacturers Ltd. Moonsoft International, Inc. Nexstep Commercial Products Norshel Industries, Inc. Perfect Products, Inc. Perfex Corporation Pro-Link, Inc. Rainbow Dusters International RDA Advantage Reit-Price Mfg. Co., Inc. Sheppard Redistribution, Inc. United Group, The (TUG) Weiler Corporation Zephyr Manufacturing Company, Inc.

Odor Control Chemicals Air Spencer USA, LLC Airx Laboratories Aldran Chemical, Inc. Amrep, Inc. Anderson Chemical Company BioClean Technologies Birsch Industries, Inc. Bullen Companies, The Canberra Corporation Carroll Company Charlotte Products Chase Products Co. Chemical Universe, Inc. Clausen Carpet Solutions Clean Control Corporation Continental Commercial Products Daley International Delta Marketing Int’l, LLC Draco Hygienic Products, Inc. Earth Friendly Chemicals East Continental Supplies EES, Inc.

Epic Industries Fuller Industries LLC Gift Sales Co. H & S Manufacturing Co. Harvard Chemical Research, Inc. ITW Professional Brands L & M Food Service Inc. Microban/ProRestore Products Pro-Link, Inc. QuestVapco Corporation RDA Advantage Sheppard Redistribution, Inc. Spartan Chemical Company, Inc. Starco Chemical SurcoTech United Group, The (TUG) Worldware Enterprises Ltd.

Paper Products— Office Supplies L & M Food Service Inc. Nittany Paper Mills, Inc. Palmer Fixture RDA Advantage SKM Industries, Inc. United Group, The (TUG)

Paper Products— Towel & Tissue

L & M Food Service Inc. Queenaire Technologies, Inc. United Group, The (TUG)

American Paper Converting Inc. Berk Wiper International LLC Birsch Industries, Inc. Bro-tex, Inc. Carolina Paper Converters, Inc. Cascades Tissue Group Consolidated Paper Company Cross Country Install. & Serv., LLC Diamond Wipes Intl. Draco Hygienic Products, Inc. East Continental Supplies ITW Professional Brands Kruger Products L.P. L & M Food Service Inc. Metro Paper Industries / Tissue Group National Tissue Company LLC Nittany Paper Mills, Inc. Norshel Industries, Inc. NPS Corporation Palmer Fixture Pro-Link, Inc. RDA Advantage SCA Americas Sheppard Redistribution, Inc. Sofidel America Soundview Paper Co. United Group, The (TUG) Von Drehle Corporation Wausau Paper

Packaging Equipment

Pavement Patching

Start International United Group, The (TUG)

Aldran Chemical, Inc. Haviland Corporation

Packaging Supplies

Plastic Bags

Gift Sales Co. NPS Corporation Poly Plastic Products United Group, The (TUG)

Consolidated Paper Company East Continental Supplies Janibell L & M Food Service Inc. R & B Wire Products, Inc. RDA Advantage Sheppard Redistribution, Inc. United Group, The (TUG)

Odor Control Devices Air Spencer USA, LLC Airx Laboratories Amrep, Inc. BioClean Technologies Chase Products Co. Continental Commercial Products Delamo Manufacturing Delta Marketing Int’l, LLC Draco Hygienic Products, Inc. Gift Sales Co. L & M Food Service Inc. Pro-Link, Inc. Queenaire Technologies, Inc. Seko Dosing Systems Corporation SurcoTech United Group, The (TUG)

Ozone Generators

Paint & Paint Products Chase Products Co. Distribuidora Perfect S.A. de C.V. ITW Professional Brands United Group, The (TUG) Wooster Brush Company, The

Paper/Food Service Pds. American Paper Converting Inc. Berk Wiper International LLC Birsch Industries, Inc. Carolina Paper Converters, Inc. Consolidated Paper Company Converpack, Inc. East Continental Supplies ITW Professional Brands Kruger Products L.P. L & M Food Service Inc. Metro Paper Industries / Tissue Group Nexstep Commercial Products Nittany Paper Mills, Inc. Norshel Industries, Inc. RDA Advantage Royal Paper Converting, Inc. Sheppard Redistribution, Inc. Soundview Paper Co. United Group, The (TUG) Von Drehle Corporation

Plastic Containers Consolidated Paper Company Continental Commercial Products Gift Sales Co. L & M Food Service Inc. PrimeSource Supply RDA Advantage Remco Products United Group, The (TUG)

Polishes—Furniture Aldran Chemical, Inc. Amrep, Inc. Carroll Company Charlotte Products Chase Products Co. Chemical Universe, Inc. Consolidated Paper Company Daley International East Continental Supplies Epic Industries Fuller Industries LLC Harvard Chemical Research, Inc. L & M Food Service Inc.

MidLab, Inc. QuestVapco Corporation RDA Advantage Sheppard Redistribution, Inc. Spartan Chemical Company, Inc. United Group, The (TUG)

Polishes—Metal Aldran Chemical, Inc. Amrep, Inc. Bar Keepers Friend Bullen Companies, The Carroll Company Charlotte Products Chase Products Co. Chemical Universe, Inc. Consolidated Paper Company Daley International East Continental Supplies Epic Industries Fuller Industries LLC Harvard Chemical Research, Inc. MidLab, Inc. QuestVapco Corporation RDA Advantage Sheppard Redistribution, Inc. Spartan Chemical Company, Inc. United Group, The (TUG)

January/February 2014

Daley International Dirt Killer Pressure Washers Inc. Harvard Chemical Research, Inc. MidLab, Inc. QuestVapco Corporation Sheppard Redistribution, Inc. Starco Chemical United Group, The (TUG) Worldware Enterprises Ltd.

Poly Trash Can Liners Birsch Industries, Inc. Consolidated Paper Company East Continental Supplies L & M Food Service Inc. Poly Plastic Products Pro-Link, Inc. R & B Wire Products, Inc. Sheppard Redistribution, Inc. United Group, The (TUG)

Pool & Spa Chemicals & Equipment Gift Sales Co. Milazzo Industries, Inc. Polydros, S.A.

Pre-Measured Chemicals Chemical Universe, Inc. Daley International Epic Industries Fuller Industries LLC L & M Food Service Inc. MidLab, Inc. Stearns Packaging Corp. United Group, The (TUG)

Action Pump Co. Banner Stakes Birsch Industries, Inc. Delamo Manufacturing East Continental Supplies Evolution Sorbent Products, LLC Expanded Technologies Fastrak Industries Gift Sales Co. ITW Professional Brands L & M Food Service Inc. Lambskin Specialties Matguys, Inc. Nexstep Commercial Products Occidental Chemical Corporation Palmer Fixture Portico Systems Pro-Link, Inc. Product Innovations, LLC Remco Products Sheppard Redistribution, Inc. United Group, The (TUG) Wasip Ltd.

Soaps

Recycling Systems

Sales Incentives

Continental Commercial Products L & M Food Service Inc. United Group, The (TUG)

Distributor Partners of Amer. (DPA) United Group, The (TUG)

Spill Kits—Chemical

Pressure Washing Equipment Al’s Custodial Equip. Service, LLC Dirt Killer Pressure Washers Inc. Hydro Tek - Cleaning Equip. Mfg. Kaivac, Inc. United Group, The (TUG)

Pumps & Dispensers Action Pump Co. Continental Commercial Products Gift Sales Co. Gofer Parts L & M Food Service Inc. Nexstep Commercial Products Production Metal Forming Inc. Seko Dosing Systems Corporation Sky Systems Co., Inc. United Group, The (TUG)

Safety Treads Purchasing & Marketing Services Distributor Partners of Amer. (DPA)

Repair Parts— Floor Equipment & Vacuum Cleaners Al’s Custodial Equip. Service, LLC Gofer Parts Haviland Corporation IPC Eagle L & M Food Service Inc. Oreck Commercial Qleeno United Group, The (TUG)

Restroom Cleaning Equipment Continental Commercial Products Fastrak Industries Fuller Industries LLC Hruby Orbital Systems Kaivac, Inc. KleenRite Equipment L & M Food Service Inc. Malish Corporation, The Oreck Commercial Pro-Link, Inc. Qleeno Queenaire Technologies, Inc. Sheppard Redistribution, Inc. Tucel Industries, Inc. United Group, The (TUG)

Pressure Washer Pumps L & M Food Service Inc. United Group, The (TUG)

Safety Products, Equipment & Signs

East Continental Supplies KL Designs L & M Food Service Inc. Sheppard Redistribution, Inc. United Group, The (TUG)

Aldran Chemical, Inc. Birsch Industries, Inc. Carolina Paper Converters, Inc. Chemical Universe, Inc. Colgate Palmolive Consolidated Paper Company Daley International DEB USA, Inc. Draco Hygienic Products, Inc. Earth Friendly Chemicals East Continental Supplies Epic Industries Gold Coast Chemical Products Harvard Chemical Research, Inc. ITW Professional Brands Kruger Products L.P. L & M Food Service Inc. Meterpak, Inc. Peter Greven Skin Care Co. Pro-Link, Inc. QuestVapco Corporation RDA Advantage Sheppard Redistribution, Inc. Sky Systems Co., Inc. United Group, The (TUG) VVF Amenities Warsaw Chemical Co., Inc. Wausau Paper

Polishes—Plastic Aldran Chemical, Inc. Chemical Universe, Inc. Daley International L & M Food Service Inc. MidLab, Inc. QuestVapco Corporation RDA Advantage Sheppard Redistribution, Inc. Spartan Chemical Company, Inc. United Group, The (TUG)

Pro-Link, Inc. United Group, The (TUG)

Robotic Cleaning Equipment United Group, The (TUG)

Pressure Washing Chemicals

Safety Apparel

Aldran Chemical, Inc. Amrep, Inc. BioClean Technologies Chemical Universe, Inc.

East Continental Supplies GKR Industries, Inc. H & S Manufacturing Co. L & M Food Service Inc.

L & M Food Service Inc. Matguys, Inc. United Group, The (TUG)

Sanitary Napkins & Dispensers Cascades Tissue Group East Continental Supplies L & M Food Service Inc. Sheppard Redistribution, Inc. United Group, The (TUG)

Scouring Chemicals & Powders Bar Keepers Friend Chemical Universe, Inc. Earth Friendly Chemicals Harvard Chemical Research, Inc. RDA Advantage Sheppard Redistribution, Inc. United Group, The (TUG)

Scouring Pads/Bars ACS Industries, Inc. Americo Manufacturing Co., Inc. Continental Commercial Products East Continental Supplies Gift Sales Co. Ha-Ste Manufacturing, Inc. Hight Brush L & M Food Service Inc. Nexstep Commercial Products Polydros, S.A. RDA Advantage United Group, The (TUG)

Shampoo Tanks East Continental Supplies L & M Food Service Inc. Malish Corporation, The United Group, The (TUG)

Smoking Urns Continental Commercial Products

Action Pump Co. Airx Laboratories Aldran Chemical, Inc. Bro-tex, Inc. Bullen Companies, The Continental Commercial Products Fuller Industries LLC L & M Food Service Inc. NPS Corporation RDA Advantage United Group, The (TUG)

Sponges & Chamois ACS Industries, Inc. Continental Commercial Products East Continental Supplies L & M Food Service Inc. Lambskin Specialties Moerman Americas, Inc. Nexstep Commercial Products S.M. Arnold, Inc. United Group, The (TUG) Zephyr Manufacturing Company, Inc.

Squeegees—Floor ABCO Products Corp. ACS Industries, Inc. Bel-Maid Company Briarwood Products Consolidated Paper Company Continental Commercial Products Culicover & Shapiro, Inc. East Continental Supplies Filmop USA Fuller Industries LLC Gofer Parts GSC Manufacturing, Inc. Haviland Corporation Hight Brush IPC Eagle L & M Food Service Inc. Magnolia Brush Manufacturers Ltd. Malish Corporation, The Moerman Americas, Inc. Mor-Value Parts Co. (MVP) Nexstep Commercial Products Perfex Corporation Production Metal Forming Inc. RDA Advantage Reit-Price Mfg. Co., Inc. Remco Products S.M. Arnold, Inc. Sheppard Redistribution, Inc. Tucel Industries, Inc. United Group, The (TUG) Weiler Corporation Zephyr Manufacturing Company, Inc.

Squeegees—Window ABCO Products Corp. ACS Industries, Inc. Bel-Maid Company Consolidated Paper Company Continental Commercial Products Culicover & Shapiro, Inc. East Continental Supplies Gofer Parts GSC Manufacturing, Inc. Haviland Corporation Hight Brush IPC Eagle L & M Food Service Inc. Lambskin Specialties Magnolia Brush Manufacturers Ltd. Moerman Americas, Inc. Nexstep Commercial Products RDA Advantage Reit-Price Mfg. Co., Inc. S.M. Arnold, Inc. Sheppard Redistribution, Inc. United Group, The (TUG) Weiler Corporation Zephyr Manufacturing Company, Inc.

Steam Cleaning Chemicals Spray Tanks Continental Commercial Products East Continental Supplies L & M Food Service Inc. United Group, The (TUG)

Sprayers & Foggers Action Pump Co. Continental Commercial Products East Continental Supplies Fastrak Industries Gift Sales Co. L & M Food Service Inc. Production Metal Forming Inc. QuestVapco Corporation S.M. Arnold, Inc. United Group, The (TUG)

Aldran Chemical, Inc. BioClean Technologies Chemical Universe, Inc. Harvard Chemical Research, Inc. L & M Food Service Inc. MidLab, Inc. QuestVapco Corporation Spartan Chemical Company, Inc. Starco Chemical United Group, The (TUG)

Steam Cleaning Equipment Advanced Vapor Technologies, LLC Hydro Tek - Cleaning Equip. Mfg. L & M Food Service Inc. United Group, The (TUG)

Maintenance Sales News

Stone Restoration Systems Aldran Chemical, Inc. Aztec Products, Inc. Chemical Universe, Inc. Continental Commercial Products East Continental Supplies Hruby Orbital Systems

Striping Machines— Pavement

Upholstery Shampoo Machines & Accessories East Continental Supplies Gift Sales Co. Hruby Orbital Systems IPC Eagle KleenRite Equipment L & M Food Service Inc. Production Metal Forming Inc. United Group, The (TUG)

United Group, The (TUG)

Urinal Screens & Mats Surfactants Aldran Chemical, Inc. L & M Food Service Inc. QuestVapco Corporation Starco Chemical Unelko Corp. United Group, The (TUG)

Sweepers—Electric, Gasoline & Propane IPC Eagle L & M Food Service Inc. Mor-Value Parts Co. (MVP) Oreck Commercial United Group, The (TUG) VPR Impex, Inc.

Sweeping Compounds Aldran Chemical, Inc. Consolidated Paper Company L & M Food Service Inc. Milazzo Industries, Inc. RDA Advantage Sheppard Redistribution, Inc. United Group, The (TUG)

Technology Services DDI System J & M Technologies, Inc. Mobilistics LLC STEP1 Software Telenotes Inc. Tucel Industries, Inc. United Group, The (TUG) Universal Business Systems

Toilet Seat Covers & Dispensers Carolina Paper Converters, Inc. Cascades Tissue Group Delamo Manufacturing Draco Hygienic Products, Inc. East Continental Supplies L & M Food Service Inc. Metro Paper Industries / Tissue Group Palmer Fixture RDA Advantage SCA Americas Sheppard Redistribution, Inc. United Group, The (TUG)

Toilet/Shower Compartments Draco Hygienic Products, Inc. Sentry Supply, LLC

Training Consultants, Materials & Programs CleanLearning East Continental Supplies L & M Food Service Inc. New Jersey Sanitary Supply Assoc.

Absorbcore Airx Laboratories East Continental Supplies Ekcos Innovations Hawk Enterprises L & M Food Service Inc. Pro-Link, Inc. Spartan Chemical Company, Inc. Suska Industries

Vacuum Cleaner Attachments Al’s Custodial Equip. Service, LLC Consolidated Paper Company East Continental Supplies Gofer Parts IPC Eagle Oreck Commercial Perfect Products, Inc. United Group, The (TUG)

Vacuum Cleaner Motors Al’s Custodial Equip. Service, LLC Gofer Parts IPC Eagle L & M Food Service Inc. Mor-Value Parts Co. (MVP) Oreck Commercial United Group, The (TUG)

Vacuum Cleaners Al’s Custodial Equip. Service, LLC Birsch Industries, Inc. Bissell Professional Consolidated Paper Company East Continental Supplies Hoover, Inc. IPC Eagle Koblenz (Thorne Electric Co.) L & M Food Service Inc. Lindhaus USA Oreck Commercial Perfect Products, Inc. Sheppard Redistribution, Inc. United Group, The (TUG) VPR Impex, Inc.

Vacuum Tanks L & M Food Service Inc. Perfect Products, Inc. United Group, The (TUG)

Venetian Blind Cleaning Equipment & Chemicals L & M Food Service Inc. United Group, The (TUG)

Wall Washing Equipment Briarwood Products Ha-Ste Manufacturing, Inc. L & M Food Service Inc. Nexstep Commercial Products Royce Rolls Ringer Co. United Group, The (TUG)

Warewashing Chemicals Anderson Chemical Company Birsch Industries, Inc. Chemical Universe, Inc. Colgate-Palmolive Company Daley International Epic Industries Harvard Chemical Research, Inc. L & M Food Service Inc. Meterpak, Inc. MidLab, Inc. Sheppard Redistribution, Inc. Spartan Chemical Company, Inc. Starco Chemical Ultra Chem Labs United Group, The (TUG)

Window Cleaning Accessories Continental Commercial Products Gold Coast Chemical Products Haviland Corporation Hydro Tek - Cleaning Equip. Mfg. IPC Eagle L & M Food Service Inc. Lambskin Specialties Moerman Americas, Inc. Mr. Hard Water Cleaning Supplies Nexstep Commercial Products Tucker Manufacturing Co., Inc. United Group, The (TUG) Weiler Corporation

Wipers—Cheesecloth Wipers—Cloth

Warewashing Equipment Colgate Palmolive Cross Country Install. & Serv., LLC Epic Industries L & M Food Service Inc. Seko Dosing Systems Corporation United Group, The (TUG)

Washroom Accessories Air Spencer USA, LLC Continental Commercial Products EES, Inc. L & M Food Service Inc. Nexstep Commercial Products Polydros, S.A. Pro-Link, Inc. Queenaire Technologies, Inc. Royce Rolls Ringer Co. Sentry Supply, LLC Tucel Industries, Inc. United Group, The (TUG)

Waste Receptacles Continental Commercial Products Delamo Manufacturing East Continental Supplies L & M Food Service Inc. Pro-Link, Inc. R & B Wire Products, Inc. RDA Advantage Sheppard Redistribution, Inc. United Group, The (TUG)

Consolidated Paper Company East Continental Supplies ITW Professional Brands Kruger Products L.P. L & M Food Service Inc. National Tissue Company LLC Nexstep Commercial Products NPS Corporation Pro-Link, Inc. RDA Advantage SCA Americas United Group, The (TUG) Von Drehle Corporation Wausau Paper

Berk Wiper International LLC Bro-tex, Inc. Cascades Tissue Group Consolidated Paper Company Continental Commercial Products East Continental Supplies IPC Eagle ITW Professional Brands L & M Food Service Inc. Moonsoft International, Inc. Nexstep Commercial Products NPS Corporation RDA Advantage S.M. Arnold, Inc. SCA Americas Sheppard Redistribution, Inc. United Group, The (TUG)

Wipers—Paper & Non-Woven Berk Wiper International LLC Bro-tex, Inc. Carolina Paper Converters, Inc. Cascades Tissue Group

Bro-tex, Inc. L & M Food Service Inc. S.M. Arnold, Inc. United Group, The (TUG)

Wood Treatment— Scratch Remover L & M Food Service Inc. QuestVapco Corporation United Group, The (TUG)

Wringers ACS Industries, Inc. Continental Commercial Products Delamo Manufacturing East Continental Supplies Filmop USA Gift Sales Co. L & M Food Service Inc. Nexstep Commercial Products Pro-Link, Inc. RDA Advantage Royce Rolls Ringer Co. United Group, The (TUG) Zephyr Manufacturing Company, Inc.

Visit Maintenance Sales News Online — Anytime, Anywhere

Water Brooms Haviland Corporation L & M Food Service Inc. Remco Products Tucker Manufacturing Co., Inc. United Group, The (TUG)

Water Treatment Chemicals & Devices Airx Laboratories Anderson Chemical Company AWAY Chemical Corp. Bullen Companies, The Chemical Universe, Inc. Daley International EES, Inc. Gift Sales Co. Harvard Chemical Research, Inc. Hydro Tek - Cleaning Equip. Mfg. L & M Food Service Inc. Mr. Hard Water Cleaning Supplies QuestVapco Corporation Seko Dosing Systems Corporation United Group, The (TUG) Worldware Enterprises Ltd.

www.maintenancesalesnews.com

January/February 2014

tomers, the receivers on the dock and with housekeeping personnel. Drivers Continued From Page 16 are an extension of our sales efforts. the delivery,” Robinson said. “Typically, our deliveries are They make sure to deliver the right scheduled, but if a customer has an emergency, we will items, get signatures, sign off and keep moving. Drivers will alert the office if meet that need.” One of the things customers often complain about when there is some situation that needs to be it comes to distributors, Morrison explained, is drivers who handled, which makes us more responsive to customers’ needs.” RFS also sells and services floor equipment. One of the “A certificate of completion is a company’s future goals is to imgood tool for most of our customers, plement a preventive maintenance program. because their cleaning staffs receive “Take an auto scrubber, for continuing education credits...” example, if a customer doesn’t clean the filters, rinse the tank — Ramon Morrison, director of business development out, or clean the brushes, he or she will likely have problems with that piece of equipment,” Robinjust drop products off at the dock and then leave. Noble Parks, left, receives instruction on operating a forklift from “We have picked up business because other companies son said. “The major cause of equipTony Farmer at the company’s 20,000-square-foot distribution center. do this,” he said. “RFS is very customer service focused. ment repairs is the lack of preventive We encourage drivers to develop relationships with cus- maintenance.” For its warehouse operation, use, where bar coding and automation are keys. As a RFS is making a substantial in- small distributor, this is one way we are striving to be vestment in new ERP (enterprise more competitive. The goal is to be nimble, responsive “A certificate of completion from a manufacturer resource planning) business man- and do more with less.” In speaking of challenges RFS faces as it moves into looks like a diploma. People take pride in agement software “The new ERP will make us the future, Robinson and Morrison agreed the day-to-day earning a certificate. In addition, it could help even more streamlined,” Morrison management of the company in today’s economy is key to said. “The new system we are put- ongoing success. them further their employment opportunities...” “We have to diligently monitor such issues as product ting into place is very automated. — Kevin Robinson, owner & president It is on par with what big logistic costs, overhead, purchases, how much was sold and how companies like FedEx and UPS much money was made,” Robinson said. “Knowing how much to buy is very important. We want to have items in stock that we can send out the door. We cannot afford to make foolish buys on products we don’t know if we can move. “It is also important to find the right bank as a partner for buying power and lines of credit.” Morrison added: “With small businesses, access to capital is critical to continue to keep moving and growing. We have been fortunate to have relationships that have helped us get to this point. Nonetheless, it is always a challenge because you don’t know what the next year is A Directory of Manufacturers of going to bring with today’s uncertain economy.” Another hurdle that the recent economy has caused, in Sanitary Supplies, Wholesalers & Buying Groups large part, is getting paid for goods and services. “People are a little slower to pay these days than they had been in the past,” Robinson said. “This is another We invite manufacturers and suppliers issue that we watch closely, because we don’t want to Maintenance Sales News give stuff away. I always say the sale is not done until I 2015 BUYERS’ GUIDE to Janitorial Supply Distributors, Paper A Directory of Manufacturers of Sanitary Supplies, Master Distributors & Buying Groups get the check. Distributors, Food Service Distributors, “One thing that is going to help the industry is fair marSend to Maintenance Sales News, P.O. Box 130, Arcola, IL 61910 USA, or fax to (217) 268-4815. ket share — that is selling a product at a decent amount. We And Industrial Distributors to participate are not in this to trade dollars. It is detrimental to practiin the 2015 Buyers Guide. cally give items away just to make a sale. The end result is the value of the product is going to be zero. This scenario is sometimes called ‘the race to zero.’ That has to be changed because it is just making it tougher for legitimate Product Categories distributorships to do business. Visit maintenancesalesnews.com “As for the future of RFS, if we keep taking baby steps for the 2015 Buyers Guide Form. and doing one thing at a time and not get ahead of ourselves, we will be OK.” Morrison added: “Cleaning is not going away. There is always going to be a need for cleaning and service. I think the prospects for RFS are excellent if we continue on the same path and hold to the same ethics that got us to this Please complete and return the form point.”

Robinson Facility Supplies Group:

Maintenance Sales News

D Le on ft ʼt B O e ut !

2015 BUYERS GUIDE

We invite your company to participate in our upcoming Buyers’ Guide. Please complete and return the form below no later than January 9, 2015. (You must return this form to qualify for inclusion.)

SUBMITTED BY: _____________________________________________________________________________________________________________

COMPANY NAME: ___________________________________________________________________________________________________________

ADDRESS: _________________________________________________________________________________________________________________ CITY:____________________________________________________ STATE ___________ ZIP______________COUNTRY _____________________

TELEPHONE:_____________________________________________ E-MAIL: __________________________________________________________ WEBSITE: ____________________________ COMPANY OFFICERS: _________________________________________________________________ PRODUCTS: 50 WORD MAXIMUM PLEASE _____________________________________________________________________________________

___________________________________________________________________________________________________________________________ ___________________________________________________________________________________________________________________________ ___________________________________________________________________________________________________________________________ ___________________________________________________________________________________________________________________________

100. Absorbents: Oil, Grease, & Water 101. Acoustical Cleaning Chemicals & Equipment 102. Adhesives 103. Aerosols 104. Air Filtration Equipment 105. Anti-Graffiti Systems 106. Anti-Static Chemicals 107. Ash Trays 108. Associations/Societies 109. Automatic Scrubbers 110. Automotive Cleaning Specialties 111. Bacterial/Enzyme Products 112. Bag-in-the-Box Packaging 113. Bar Code/EDI Technology 114. Baseboard Cleaning Machines & Accessories 115. Batteries & Chargers 116. Bedding Supplies 117. Bird Control Products 118. Brooms 119. Brushes 120. Buckets 121. Burnishing Equipment 122. Buying Groups 123. Candles 124. Carpet & Fabric Protective Finishes 125. Carpet Cleaning Chemicals-Brand Name 126. Carpet Cleaning Chemicals-Private Label 127. Carpet Cleaning Wands & Accessories 128. Carpet Drying Equipment 129. Carpet Dyeing Systems 130. Carpet Extractors 131. Carpet Shampoo Machines & Accessories 132. Carpet Spotting Kits 133. Carpet Sweepers-Electric 134. Carpet Sweepers-Hand 135. Carts-Hospital, Janitorial & Maid 136. Catalog Publishers 137. Chalkboard/Blackboard Cleaners 138. Chemical Dispensing Systems 139. Chemicals-Raw Material 140. Cleaning Chemicals-Brand Name 141. Cleaning Chemicals-Private Label 142. Colorants & Dyes 143. Computer Systems & Software 143a. Computer Cleaning Products 144. Concrete Floor Treatments 145. Consultants-Advertising 146. Consultants-Financial

(Please check categories that apply to your major lines only) 147. 148. 149. 150. 151. 152. 153. 154. 155. 156. 157. 158. 159. 160. 161. 162. 163. 164.

164a. 165. 166. 167. 168. 169. 170. 171. 172. 173. 174. 175. 176. 177. 178. 179. 180. 181. 182. 183. 183a. 184. 185. 186. 187.

188. 189. 189a. 190. 191.

192. 193. 194.

Consultants-Marketing Contamination Control Products Custodial Garments & Uniforms Dehumidifying Equipment Disinfectants-Brand Name Disinfectants-Private Label Disinfectants-Raw Material Dispensers-Paper Products/Soaps Drain Opener Chemicals Drain Opener Equipment Drums Dusters Dusting Cloths Dust Pans Electric Cord Reels Electric Motors Electrical Testing Devices Emergency Response/Regulatory Services Emergency Spill Kits Escalator Cleaning Machines Filters Financial Services Fire Extinguishers Fire Restoration Products Floor Finish Applicators Floor Finishes-Brand Name Floor Finishes-Private Label Floor Machine Motors Floor Machines Floor Pad Holders Floor Pads Floor Pads-Raw Material Floor Sealers-Brand Name Floor Sealers-Private Label Food Processing Products Food Service Disposable Tableware Food Service Equipment & Supplies Fragrances Furniture Glides Gloves Hand Cleaners Hand Dryers Handles-Mop,Broom, Brush & Telescopic Hoses-All Types Human Resources Hydrogen-Peroxide Cleaners Ice & Snow Removal Compounds Insect & Rodent Control Chemicals & Devices Insurance Services International Cleaning Services Labeling

195. 196. 197. 198. 199. 200. 201. 202. 203. 204. 205. 206. 207. 208. 208a. 209. 210. 210a. 210b. 211. 212. 213. 214. 215. 216. 216a. 217. 218. 219. 220. 221. 222. 223. 224. 225. 226. 227. 228. 229. 230. 231. 232. 233. 234. 235. 236. 237. 238. 239.

Ladders Laundry Chemicals Laundry Equipment Lawn & Turf Chemicals Lawn & Turf Equipment Leasing-Equipment Light Bulbs Liquid Filling Equipment Litter Vacuums Lockers/Storage Lodging Amenities Lubricants & Oils Magazine Publishers Magnetic Attachment for Vacuums Marketing Services Material Handling Equipment Mats & Matting Microfiber Mold Treatment/Prevention Mop Treatment Chemicals Mopping Equipment Mops-Dust Mops-Wet Odor Control Chemicals Odor Control Devices Ozone Generators Packaging Equipment Packaging Supplies Paint & Paint Products Paper and/or Food Service Products Paper Products-Office Supplies Paper Products-Towel & Tissue Pavement Patching Personnel Services Plastic Bags Plastic Containers Polishes-Furniture Polishes-Metal Polishes-Plastic Poly Trash Can Liners Pool & Spa Chemicals & Equipment Pre-Measured Chemicals Pressure Washer Pumps Pressure Washing Chemicals Pressure Washing Equipment Pumps & Dispensers Purchasing & Marketing Services Recycling Systems Repair Parts-Floor Equipment & Vacuum Cleaners 239a. Restroom Cleaning Equipment 240. Robotic Cleaning Equipment 241. Roof Maintenance Materials 242. Safety Apparel

243. 244. 245. 246. 247. 248. 249. 250. 251. 251a. 252. 253. 254. 255. 256. 257. 258. 259. 260. 261. 262. 263. 264. 265. 266. 267. 268. 269.

269a. 270. 271. 272. 273. 274. 275. 276. 277. 278. 279. 280. 281.

282. 283. 284. 284a. 285. 286.

Safety Products, Equipment & Signs Safety Treads Sales Incentives Sanitary Napkins & Dispensers Scouring Chemicals & Powders Scouring Pads/Bars Shampoo Tanks Smoking Urns Soaps Spill Kits-Chemical Sponges & Chamois Spray Tanks Sprayers & Foggers Squeegees-Floor Squeegees-Window Steam Cleaning Chemicals Steam Cleaning Equipment Stone Restoration Systems Striping Machines-Pavement Surfactants Sweepers-Electric, Gasoline & Propane Sweeping Compounds Technology Services Telecommunication Services Toilet Seat Covers & Dispensers Toilet/Shower Compartments Training Consultants, Materials & Programs Upholstery Shampoo Machines & Accessories Urinal Screens Vacuum Cleaner Attachments Vacuum Cleaner Motors Vacuum Cleaners Vacuum Tanks Venetian Blind Cleaning Equipment & Chemicals Wall Washing Equipment Warewashing Chemicals Warewashing Equipment Washroom Accessories Waste Receptacles Water Brooms Water Treatment Chemicals & Devices Window Cleaning Accessories Wipers-Cloth Wipers-Paper & Non-Woven Wipers Cheesecloth Wood Treatment-Scratch Remover Wringers

no later than January 10, 2015 for inclusion in the 2015 Buyers Guide from Maintenance Sales News.

Contact: Robinson Facility Supplies Group, 3910 Industrial Blvd., Indianapolis, IN 46254. Phone: 317-202-0913. Email: info@rfsupplies.com. Website: www.rfsupplies.com.

PEOPLE IN THE NEWS

Maintenance Sales News

Expanded Technologies Wins ISSA 2013 Best Customer Service Award Expanded Technologies was honored with the ISSA Best Customer Service Award for 2013 during the recent ISSA/INTERCLEAN® tradeshow in Las Vegas, NV. Ten companies received the award this year. “We were thrilled that the attendees voted for us,” said Bret Bushey, vice president of sales at Expanded Technologies. “It is the second time in just five years that we have received the award. We are always eager to solve problems and identify ways our surface protection products can reduce maintenance costs. They are effective in any setting–hotels, schools, restaurants and hospitals.” Visitors were asked to vote for the company that best met their needs, answered questions, offered solutions or provided outstanding interaction when visiting their booth. Award winners were chosen from among the nearly 700 exhibitors at the event. Distributors, building service contractors, and in-house service providers who attended ISSA/INTERCLEAN used the show's mobile app to cast their vote for the ISSA Best Customer Service Awards. Expanded Technologies was founded by Richard Bushey in 1987 to manufacture surface protection products. Bushey invented the first peel and stick heavy duty felt pad to place under furniture legs to protect floors from scratching and furniture joints from loosening. Today, the company offers a variety of patented products that are designed specifically for various institutions—homes, offices, hospitals, restaurants, hotels and schools. For more information, call 888-654-7720 or visit www.expandedtechnologies.com.

Dr. Aaron Buchko New Triple S Board Director Triple S has announced that Dr. Aaron A. Buchko, professor of management, Foster College of Business Administration, Bradley University, Peoria, IL, has been appointed to the Triple S Board of Directors. He teaches both undergraduate and graduate classes in planning and strategy, executive development and business ethics. He is also actively involved in scholarship and research. His current research focuses on the roles and activities of senior managers, the practice of general management, and the process of executive development. Dr. Buchko is the author of over 20 articles and a published textbook. Prior to entering the academic field, Dr. Buchko had a successful career in production, sales, and marketDr. Aaron Buchko ing, and served as the chief marketing officer for a publishing company. He received a bachelor of business administration from Ferris State University, a master’s degree in business administration from Bradley University, and a Ph.D. in management from Michigan State University. In addition to Dr. Buchko, Triple S’s board of directors consists of Board Chairman John Treat, Treat’s Solutions; Bruce Janvey, I. Janvey & Sons, Inc.; Ken Crutcher, Kenway Distributors, Inc.; Butch Ellis, Lansing Sanitary Supply; Michael J. Tighe, Industrial Cleaning Products, Inc.; John B. Earl, John A. Earl Inc.; Jim Chittom Jr., Roman Chemical/Athens Janitor; David Rea, House Sanitary Supply Co.; Marty Munez, Chemcraft Industries, Inc.; and Dutch Owens, Gem Supply Co., Inc.. Based in Billerica, MA, Triple S is a national distribution, networking, sales, marketing and logistics company in the janitorial and sanitary supply industry. It has 123 memberdealers and three regional distribution centers across the United States. Visit www.triple-s.com.

Bullen Expands Outside Field Sales Force The Bullen Companies has announced the addition of Jack Collins to its sales team. Collins has experience across all product categories and with both major manufacturers and wholesalers. Collins has been a sales manager, product manager and market specialist at the wholesale level. He also has cleaning operations management experience. He has been a seminar speaker on green cleaning education, and has worked with building service contractors in New England on developing green cleaning programs in their operations, and then consulting on how to market their green programs to clients. Collins’ responsibilities include working with Bullen existing customers in the Northeast as well as driving new business to those distributors and others. He assists distributor Jack Collins sales representatives with end-users calls, sales meetings and seminars with a special focus on the Airx brand of pathogen and odor control products. The Bullen Companies is a manufacturer in the floor care, carpet care, disinfection and odor control market. Bullen has served the janitorial supply industry since 1939 by producing cleaning solutions under the brands: Airx Laboratories, eclean Products, Clausen Carpet Solutions, Truekleen, Road Off, and One-Up, along with private label manufacturing. Visit www.bullenonline.com for more information.

SCA Selects First American Crewmember To Join Only All-Female Team In Volvo Ocean Race SCA, a global hygiene and forest products company and maker of the Tork® brand of away-from-home paper products, has announced the first American sailor to join Team SCA, the only all-female crew to compete in the 2014-2015 Volvo Ocean Race. Sally Barkow, a former Olympic sailor and Wisconsin native, joins an international crew of eleven women who will compete in a nine-leg race around the world, covering more than 39,000 miles of the world’s most challenging oceans and conditions. SCA officials say the Volvo Ocean Race is one of sailing’s “Big Three” events along with the America's Cup and the Olympics. “Team SCA,” the official name for the crew, was the first to announce an entry for what will be the 12th edition of the race, launching from Alicante, Spain, in October 2014. An all-female team is uncommon for the sailing competition (there hasn’t been one in more than a decade) due, in part, to the Sally Barkow intense physical challenges of the race, according to SCA. However, all boat entries this time are using the exact same boat design, leveling the playing field. “The Volvo Ocean Race offers us a great opportunity to raise the profile of SCA and its brands, such as Tork, in the United States in a way that supports our B2B customers,” said Don Lewis, president of SCA in the Americas. “Team SCA’s

participation aligns strongly with a key focus of our company – respect for nature – and underscores our connection with our consumers worldwide, 80 percent of whom are women.” SCA global hygiene brands include Tork® dispensers, napkin, towel, tissue and wiper products used in commercial settings, and TENA® incontinence care products used by consumers at home and in health care facilities. The crew has been undergoing a rigorous training program at the Team SCA base in Lanzarote in the Canary Islands since September 2012. To learn more about the Volvo Ocean Race, follow along with Team SCA crew training and race updates, visit www.TeamSCA.com. Also, follow Team SCA on social media via their Twitter handle, @team.sca, and Facebook page. SCA will be highlighting the company’s participation in the Volvo Ocean Race throughout 2014 and 2015 through activities with the Tork® brand. Visit www.sca.com/us.

Pro-Link Promotes Russ Seybold To Vice President Of Sales Pro-Link has announced the promotion of Russ Seybold to vice president of sales. Formerly, he worked as a DSR in a family-owned supply company, spent many years in a variety of roles with a leading equipment manufacturer, and the past four years, he has been with Pro-Link as director of strategic accounts. Seybold is in charge of managing the sales team at Pro-Link. Pro-Link, Inc., founded in 1984, is a national jan/san marketing group with distributors located throughout the country. Based in Canton, MA, Pro-Link currently has more than 90 members and over 100 distribution Russ Seybold points throughout the United States. Visit www.prolinkhq.com.

Two NISSCO Distributors Win Travel Prizes Two NISSCO distributors who attended the 2013 ISSA Show in Las Vegas were prize winners. Winning a travel prize of a four-night, five-day vacation to Cabo San Lucas, were Dennis and Almae Bennett of Janitors World Supplies in Kalispell, MT. This vacation trip is the culmination of NISSCO’s annual Travel Reward Incentive Program. “For many years our travel reward program has been a great incentive to drive sales for our Preferred Suppliers,” said Mark Bozich, president of NISSCO. “This year we used the trip give-away drawing as an incentive to drive ISSA attendance, and it became a winner for all parties.” The second trip drawing provides free room accommodations at the Hyatt Regency Hill Country Resort and Spa in San Antonio for Hal Kurz from WinPro Solutions in Lenexa, KS, during NISSCO’s Buying Conference scheduled for April 21-25, 2014. Over a four-day period, executives from suppliers and distributors meet face-to-face, attend educational seminars, and network in a relaxed environment. NISSCO, LLC (National Independent Sanitary Supply Companies) was established in 1985 with a mission to “consistently provide its Distributor Members and Supplier Partners with new, profitable business and revenue enhancing programs.” For more information on the NISSCO Buying Conference, visit www.nissco.com or contact kallison@nissco.com.

January/February 2014

From Bullen Companies/Airx Laboratories Airx Pathogen Compliance Center Airx Laboratories has introduced its new Airx Pathogen Compliance Center. The compliance center offers complete information, in one place, on the clean-up of blood and other potentially infectious materials. There is a potential penalty of up to $7,000, for even the first offense, if there is not proper equipment and supplies for clean up of blood or other potential infectious material, or if the job is not done properly. The company says everything needed is included in its Compliance Center and the accompanying Blood Spill Kit and Protection Pack.

Winterinse Cleans Residue Left From Ice-Melt Products Distributors are combining Winterinse with the sale of ice melt products for additional profits. “Ordinary cleaners can coagulate when they come in contact with ice melt chemicals creating cleaning problems.” Bullen Companies says Winterinse has been a top seller for years. Winterinse is formulated specifically to clean up ice melt chemical residue.

Circle No. 100

New From Berk Wiper International

Using Disinfectants Wisely: The Contract Between The Manufacturer And User

Eden Soft center pull towels and bath tissue

For samples and pricing: Toll Free 866222-BERK (2375) or 610-369-0600 400 E. Second St., Boyertown, PA 19512 Visit www.berkwiper.com to view a complete line of wiping products.

Circle No. 101

From Charlotte Products/Enviro-Solutions

Berk Wiper International, LLC announces their new line of Eden Soft center pull towels and bath tissue. This premium line is available in multiple perforation sizes and footages. Sensitively priced for today’s marketplace and packaged to increase sales. Dispense-A-Nap: A high quality interfolded 2-ply dispenser napkin. Three styles of dispensers are available: wall mount, tabletop and countertop. High capacity reduces the need for frequent refills.

Find out more at www.bullenairx.com, or call 800 444-8900 (610-534-8900 out of USA).

Dispense-A-Nap

Circle No. 125

New Ownership Of Geerpres Geerpres, a West Michigan company, announces the sale of the company to a local owner. Established in 1935, the company’s history within the cleaning industry began at the height of the Great Depression, when the company introduced its hallmark product, the downpress metal wringer. Today, Geerpres manufactures a variety of products in stainless steel, cold rolled steel, plastic and microfiber applicators including: mop wringers, buckets, housekeeping carts, mop handles, wall washing kits, etc. The company operates from a wholly owned, 85,000square-foot facility in Muskegon, MI. The new local owner is Scott Ribbe. Prior to purchasing the business, Ribbe held senior positions at several fortune 500 companies. Geerpres will continue offering its line of products, with a focus on new product development “designed to meet customer needs and deliver value,” according to the company. To receive an update on the complete Geerpres product line, contact the company at 800253-0373 or sales@geerpres.com.

Cold winter weather, now gripping most of North America, usually means cold and flu season is here and likely sticking around for a few months. Many cleaning professionals may be asked to use disinfectants this time of year more frequently than at other times. While disinfectants can be helpful because of their ability to kill germs and bacteria, they also can pose a risk to cleaning workers, building users, and the environment. Because of this, Charlotte Products/Enviro-Solutions, manufacturers of traditional and green cleaning products, offers the following tips on how to use disinfectants wisely: n Use only disinfectants that have been registered by the U.S. Environmental Protection Agency; the EPA registration will be clearly printed on the label; n Look for and take note of signal words such as poison, danger, warning, and caution; the warnings are there first and foremost to protect cleaning workers; n Note the dwell time. The EPA requires that surface dwell time be printed on the label; this is the length of time the product must remain wet on a surface to effectively kill germs; Jennifer Meek, n Wear personal protective equipment, such as gloves and gogmarketing director for gles; Charlotte Products/ Enviro-Solutions n Read the directions label before use; this should provide clear step-by-step directions for safe usage as well as information on safe storage and disposal; n Create a list of all disinfectants used in the facility, the names of the products as well as emergency contact information, and keep it handy; and, n Select the type of disinfectant needed for a particular cleaning task. Many disinfectants are designed to kill specific viruses, such as hepatitis. "As mentioned, using disinfectants wisely involves reading the product's label carefully," says Jennifer Meek, marketing director for Charlotte Products/Enviro-Solutions. "View this as a contract between the manufacturer and the user. The manufacturer suggests how to use the product safely and effectively, and expects the user to follow these instructions." Charlotte Products/Enviro-Solutions, founded in 1986, is a performance formulator and manufacturer of cleaning chemical products for the consumer and institutional markets. Visit www.charlotteproducts.com.

New From ACS:

Brady Industries Now Has Location In Southern Arizona Brady Industries has announced acquisition of the Tucson operations of Fulton Distributing (headquartered in Coachella, CA). Brady Industries is a third generation family owned company founded in 1947 in Las Vegas, NV, serving six western states through ten distribution centers. Fulton Distributing, of Tucson, a food service and janitorial supply distributor, has been serving clients in Southern Arizona with food service and janitorial solutions for the past three to four years. This acquisition fortifies the Brady Industris’ coverage of the southern part of the state. Mark Stanger, current regional manager of Brady’s Phoenix distribution center, oversees the Tucson location. Visit www.bradyindustries.com for more information.

Strip Boot Pads ACS Strip Pads are made of poly-vinyl rubber for optimal stretching and easier puton and take-off. ACS says more clearance to the toe also allows for comfortable slip-on. Full Toe & Heel Velcro Pads make these boots espeCircle No. 102 cially strong when it comes to pad adhesion. Full stitching ensures no Velcro pad release. The product helps reduce the risk of slipping, and helps users keep foot wear dry and away from chemicals. Those people wearing the product can use strip boot pads attached to touch-up corners and around hard-to-reach areas. Visit www.acsindustries.com for more information.

Maintenance Sales News

ADVERTORIAL

30 Year Relationship Leads To Partnership For Knight Marketing And The Spray Nine® Brand tomers appreciate. In today’s business, “Whenever you give the word relationship somebody something to can mean many things. mix, they can beat the For most people it system,” explained Pemeans there is some sort ters. “But if you put too of binding agreement in little chemical in, you’re place where both parties not killing germs. And if are expected to live up to you put too much in, the expectations set forth you’re wasting product. within that agreement. Spray Nine is the stanAnd for others it means dard bearer for ready-tonothing. But for Knight use products that work, Marketing and the Spray each and every time.” Nine® brand, the word relationship goes far beA Strong Relationship yond a written contract. Pictured left to right, are Elliott Denrich, account executive; Stan Peters, Stan Peters, president Peters has been sellpresident; Kevin McVey, sales manager; David Weiner, vice president; of Knight Marketing, Tina McCormack, director of operations; Tony Galizia, account executive; ing Spray Nine for more and Jim DiRaimondo, account executive. comes from an era when than 30 years and has a handshake and direct experienced change over eye contact were as important as the sig- got paid. This way Knight Marketing that time. ITW Professional Brands acnature at the bottom of an agreement. didn’t have to pay for inventory until it quired Spray Nine in 2012 and quickly When he began selling Spray Nine was sold to help eliminate any cash flow sought to solidify its relationship with cleaner/disinfectant in the 1970s (now an issues – a big challenge for start-up busi- Knight Marketing and other distribution ITW Professional Brands product), he nesses. partners. “Spray Nine really helped us to jumpknew the product would be well received “Even though Spray Nine has gone by his customers and that he would be start our business,” Peters said. “It is a real through many changes over the years, relationship where both parties benefitted. my relationship with the brand has retreated with honesty and integrity. “I brought Spray Nine to a distributor We kept our word to them and they kept mained very strong,” Peters concluded. in New York City that I was working for their word to us. We were working to- “ITW Professional Brands hasn’t forgotin 1981,” Peters said. “We were selling it gether toward one common goal.” ten Spray Nine’s roots. ITW Professional at first to the automotive and industrial Brands is a loyal company that believes Spray Nine: markets, but then I began pushing it more in relationships and that is what really Effective, Consistent, Reliable into the institutional space. I had a lot of separates it from many of the other manPeters says he has had so much suc- ufacturers out there.” success with the education sector and we cess selling Spray Nine because his cusquickly built volume.” Spray Nine is one of five marketPeters and his business partner David tomers can rely on the product to meet or leading brands offered by ITW ProfesWeiner had great success selling Spray exceed their expectations. He says his sional Brands. The company also offers Nine throughout the 1980s, so much so customers describe the product as being SCRUBS® pre-moistened wipes, that they decided to start their own jani- consistent, reliable and effective. DYKEM® industrial marking prod“Our customers realize the value of ucts, Dymon® specialty cleaning prodtorial supply business. In 1990, they created Knight Marketing, currently a ‘tried and true’ and love that Spray Nine ucts and Atlantic Mills® disposable successful janitorial supply company works every time,” Peters said. food service wipers. Peters also felt it was a key product to with more than 30 employees located in “Spray Nine and Knight Marketing are build Knight Marketing around because a testament to the Spray Nine brand and Maspeth, NY. Knight Marketing chose Spray Nine as of the product’s consistency. While many embody the spirit of partnership that is a its flagship product. To help get the busi- manufacturers developed and pushed rare commodity in today’s business ness running, Spray Nine (the company concentrated formulations that require world,” said Rich Bucher, director of name at the time) consigned inventory, measuring or additional dispensing tech- marketing, ITW Professional Brands. took on some of Knight Marketing’s of- nology over the years, Spray Nine has “We look forward to a continued sucfice functions like billing, and didn’t take consistently offered the same high-qual- cessful business and personal partnership the cost of goods until Knight Marketing ity ready-to-use packaging that his cus- with Knight Marketing.”

From Advanced Vapor Technologies:

5 Reasons To Purchase A Premium Steam Vapor Machine According to Advanced Vapor Technologies (AVT), exclusive maker of TANCS® proprietary, water-only steam vapor cleaning and disinfection systems, there are 5 top reasons to purchase a premium steam vapor machine. They are: n Uses fair labor, paid real wages, sustainably; n Lasts, using optimal materials (e.g., stainless steel boiler) for performance, durability, minimal maintenance and maximum safety; n Worker-Safe by design and in compliance with all regulatory edicts; n Proven to disinfect by peer reviewed research; and, n Training included: hours of valueadded guidance and field instruction is offered by premium purveyors of the right tools and processes for healthful cleaning.

“If you choose to invest in quality equipment, you will be successful in both the short and the long-run,” stated Rick Hoverson, principal of Advanced Vapor Technologies (AVT). “Read about the efficacy of premium equipment to help ensure effective cleaning, public health and safety, in the AVT White Paper* at www.healthintentionalcleaning.org/.” For more information, visit www.advap.com. *The Sustainable Healthcare Cleaning and Disinfection White Paper - sponsored by Advanced Vapor Technologies (AVT) - explores problems, solutions and supporting research with the goal of achieving greener, effective healthcare cleaning and disinfection to prevent infectious illness. In a time of rising global contagious illness coupled with a need for sustainable healthcare operations and decreasing reliance on uservariable, inconsistent and toxic methods, the Sustainable Healthcare Cleaning and Disinfection White Paper, explores the problems and provides credible answers by quoting expert sources.

From Chemical Universe: ‘Closed Loop’ Dispensing With the Chemical Universe Lock-N-Load Jr. system, users can instantly dilute as many products as needed. The system requires no installation. The company says users can quickly and easily switch between products using the quick connection hose to fill secondary bottles, mop buckets, autoscrubbers and extractors. All products are color and number coded with matching secondary labels. Each half-gallon of Lock-N-Load Jr. concentrate makes 32 gallons of RTU product. “Closed Loop” Lock-N-Load cleaning products come with a factory installed dispensing insert in each bottle. The insert connects to the dispensing system and draws chemical from the bottom of the container allowing for complete evacuation of the product with no waste. Company spokespeople say, “The Lock-N-Load system eliminates contact with the concentrated chemicals, prevents spills, and guarantees end use cost by ensuring that the product is properly diluted.” Contact Chemical Universe at 816-471-3602 or visit www.chemicaluniverse.com.

Circle No. 103

January/February 2014

ADVERTORIAL

From S & S Innovations:

The Brovel Dirt Remover For Push Brooms S & S Innovations guarantees that the cleaning debris for disposal has never been this ing industry has never seen a cleaning tool like easy and convenient. No longer is there a need the Brovel Dirt Remover for push brooms. for excessive moving or bending when reThis push broom tool instantly removes de- moving floor debris from large areas. bris by attaching universally to push brooms. Repeatedly, clients have been impressed with “The Brovel not only saves on cleaning how the Brovel works in janitorial cleaning, time as it works with the landscaping, construcpush broom, it also contion and with building veniently stores together and road maintenance. with the push broom Ivan Prostredny of putting an end to searchPegas Stucco Construcing for shovels or dust tion Company had this pans,” say company to say, “Demo work is Circle No. 105 spokespeople. dirty, and using the Introduced at the 2013 ISSA/INTER- Brovel made the clean-up process easier.” CLEAN Show, S & S Innovations says that, Another benefit to the Brovel is that the “The cleaning industry was the perfect fit for amount of dirt and dust particles released into introducing this product.” the air is drastically reduced with this imSince then, they have established several proved cleaning method. The Brovel new distribution clients as quality perform- uniquely offers 2 in 1 convenience in both ance steps in to lead the way for the Brovel cleaning and storage. Dirt Remover to make its entrance into the Made of the best quality, high-impact Acryhands of industry professionals. S & S Inno- lonitrile Butadiene Styrene (ABS) available for vations understands, as ISSA members and product manufacturing, this product is designed product manufacturers, that the value of pro- to last. For stress free push broom cleaning, the ducing a quality cleaning product starts with Brovel comes out on top. This U.S.A. made the knowledge of industry needs and being and manufactured distinctive push broom tool prepared to offer superior care and customer is a product industry consumers have enthusisatisfaction. The way the Brovel works is by astically welcomed, and S & S Innovations is removing material instantly, utilizing a quick proud to be the company to bring it to the clean motion forward and then back. Collect- cleaning industry. Visit www.brovel.net.

Circle No. 104

Green Time Systems™ Product Line Warsaw Chemical Co., Inc.’s line of earth-conscious, environmentally friendly products, Green Time Systems™, focuses on cleaning, health and the environment without losing product performance. Products include all purpose cleaner, glass cleaner, floor finish and floor finish stripper. Each Green Time Systems product offers different environmental and health benefits. Warsaw Chemical also provides the following customer benefits: • Complete product line; complete private label/brand program; product use & sales training seminars; full quality guarantee – all products; low FOB shipping requirements; Green Time™ product line meets DfE; marketing support; and custom blending.

For more information contact Warsaw Chemical Co., Inc., P.O. Box 858, Warsaw, IN 46581. Telephone: 800-548-3396. Website: www.warsaw-chem.com

Fulton Distributing’s John Washburn December Kutol “Wash-it-Away” Photo Contest Winner John Washburn of Fulton Distributing in Tucson, AZ, was the December Kutol “Washit-Away” Photo Contest winner. His winning photo was taken in the kitchen of a local Mexican restaurant with the Wash-it-Away wall cling displayed by a Kutol Luxury Hand Soap dispenser. The prize was a Microsoft Surface Tablet. Kutol provides hand soaps, hand sanitizers and soap dispensing systems for commercial use. Visit www.Kutol-Wash-It-Away.com.

Maintenance Sales News

Supply Line 2014 April 29 - May 1, Atlantic City, Taj Mahal Etess Arena The New Jersey Sanitary Supply Association returns to the Taj Mahal’s Etess Arena for the 2014 Supply Line biannual convention and trade show. Supply Line 2014 is the largest exhibition on the East Coast for the cleaning supply industry, and attendees come from Maine to Virginia. Co-sponsored by the New England Sanitary Supply Association and the New Jersey Green Association, Supply Line 2014 invites distributors, facility service managers, hospital, school and institutional maintenance managers, and cleaning contractors to meet direct suppliers of the latest and most innovative jan/san products available today. Attendees can learn new ways to meet the 21st century cleaning challenges and enhance their professional contacts and business expertises. New this year: Prizes to win from exhibitors; Education for distributors and cleaning professionals on the show floor; Tickets to Red Bulls’ soccer for the first 100 attendees; and, New product showcase and presentations Supply Line 2014 provides the tools needed to educate employees and customers on the best practices for today’s cleaning professionals. NJSSA is excited to once again co-sponsor the ISSA CIMS I.C.E. Workshop on Tuesday, April 29 in conjunction with this year’s Supply Line. The I.C.E. certification provides attendees and their staff with critical information to help customers meet operational and budgetary management demands. Cleaning professionals can also “earn while they learn” by attending a special seminar presented by the Cleaning Management Institute on Thursday, May 1, from noon to 1 p.m. The first 20 attendees will receive a free Hoover vacuum. Many exhibitors will also have special show discounts and prizes to win and take home. This year, Supply Line is open to distributors on Wednesday, April 30, from 10 a.m. to 5 p.m. and on Thursday, May 1, from 9 a.m. to 3 p.m. Cleaning contractors and facilities managers may attend on Wednesday, April 30 from noon to 5 p.m. and on Thursday, May 1 from 9 a.m. to 3 p.m.

9 a.m. to 10 a.m. Customer Dispute Resolution for the Contract Cleaner Noon to 1 p.m. Program Management: Managing Time and Expenses (on the show floor) 9 a.m. to 10 a.m. Breakfast with Exhibitors 9 a.m. to 3 p.m. Exhibit Hall Open Visit www.njssa.net or call 973-283-1400 for more information.

You don’t want to miss the only East Coast Trade Show for Cleaning Supplies.

ETESS ARENA in the TRUMP TAJ MAHAL ATLANTIC CITY, NJ • April 30–May 1, 2014 Supply Line 2014 is the most efficient and effective way for you to reach distributors and cleaning professionals from Maine to Florida and every state in between. Over 2,000 industry professionals attended the 2012 show.

Tuesday, April 29, 2014 7:30 a.m. to 2 p.m. NJSSA Golf Outing, Harbor Pines Golf Club & Estates 8 a.m. to 5 p.m. ISSA CIMS I.C.E. Certification Training Program 6 p.m. to 8 p.m. President’s Reception

Wednesday, April 30, 2014 Professional Education Seminars 8 a.m. to 9 a.m. Ensuring a Clean, Healthy and Green Indoor Environment with CIMS 9 a.m. to 10 a.m. Successful Sales Communications 1 p.m. to 2 p.m. Top Your Competition by Adding the Word “Value” to Your Product Line 10 a.m. to 5 p.m. Exhibit Hall Open to Distributors Noon to 5 p.m. Exhibit Hall Open to Cleaning & Building Services Professionals Noon Free Lunch on Show Floor 4 p.m. to 5 p.m. Happy Hour on the Show Floor–Network and Enjoy Refreshments

Thursday, May 1, 2014 Professional Education Seminars 8 a.m. to 9 a.m. Making Networking a Lifestyle for Your Business

You will save time and money with Supply Line 2014 and hotel accommodations all under one roof. ROOM RATES: All rooms are in the beautiful Chairman’s Tower at the incredible rate of $85 per single/double “The NJSSA show has performed above our expectations again. It is a nice mix between the U.S. ISSA show and the ISSA Interclean show for us as suppliers to the jan/san market.”

—Scott Jarden, The Bullen Companies

Special Features of Supply Line 2014 O Golf Outing at Harbor Pines Golf Club, CIMS Training on April 30 O President’s Reception on April 30

For additional information on exhibiting or attending Supply Line 2014, call the NJSSA office at

973-283-1400 or visit www.njssa.net Circle 33

January/February 2014

MSN CLASSIFIEDS

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To Receive Maintenance Sales News Magazine’s monthly eNewsletter, please send your name, company & email address to

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MAINTENANCE SALES NEWS ADVERTISERS’ INDEX ACS Scrubble.............................................5 Advanced Vapor Technologies ...............45 Americo ....................................................17 Away Chemical ........................................44 Berk Wiper International, LLC ............42 Bullen Companies, The...........................10 Charlotte Products/Enviro-Solutions....47 Chemical Universe ....................................8 Clean Control Corporation......................2 DDI System ..............................................29 Distributor Partners Of America (DPA)...19 ëkcos innovations.....................................16 Expanded Technologies...........................11 Fuller Commercial Products (Franklin Cleaning Technology) .........63 Fullriver Battery Mfg. Co. Ltd ..............35 Gift Sales Company.................................51 Gold Coast Chemical Products..............27 Golden Star ..............................................41 H & S Manufacturing.............................40 Ha-Ste Manufacturing, Inc. ...................39 Harvard Chemical Research, Inc..........34 Haviland Corporation.............................14 Intercon Chemical/Clearly Better, LLC .64 J & M Technologies.................................32

JanSanOptimize.com ..............................47 Moerman Americas Inc. .........................43 Nexstep Commercial Products...............13 NISSCO ....................................................21 NJSSA Supply Line 2014........................61 Perform Manufacturing .........................49 Pro-Link ...................................................23 Queenaire Technologies ..........................36 Quinn Broom Works, Inc. ......................50 RD Industries...........................................12 S & S Innovations....................................48 SCA Tissue .................................................7 SOFIDEL America....................................3 Spartan Chemical....................................15 STEP1 Software Solutions .....................31 Suska Industries, LLC............................48 Triple S......................................................18 United Group, The ..................................25 Universal Business Systems....................30 von Drehle Corporation............................9 VPR Impex (Vapore) ..............................37 W.O.W. Brand Products .........................43 Warsaw Chemical ...................................38 Zephyr ......................................................49

Distributor Partners Of America: Continued From Page 19 signs and GFCI electrical products. These were all on existing jan/san accounts. DPA’s programs have opened industrial/safety oriented business opportunities that we traditionally overlook — simple diversity has accomplished a bunch for me,” said Brian Magazine, Gem Chemical, Evansville, IN DPA distributors can meet the personal protective equipment (PPE) needs of their end-users by choosing to attend DPA’s “safety only” products show. Specialty Cleaning and Restoration is another growing market and once again DPA is ahead of the curve. The group’s negotiated product offering includes supplies for mold mitigation and remediation, smoke and fire damage, specialty carpet cleaning, floor care, tile and grout cleaning, and stone care. DPA membership also gives distributors access to industrial supplies such as tools, fasteners, ladders and lighting products. Visit www.DPAIndustrial.com for more information. “Operational Savings” DPA saves its member distributor and suppliers money on their operational expenses. The group has contracts with several Service Providers and Human Resource Companies that offer discounts to the group’s members. Discounts include credit card processing, shipping and freight, payroll, cellular phones, inventory management software, catalogs, e-commerce platforms, and logistical management. Recently, the group has partnered with a collection agency to help members recover outstanding invoices. DPA is always looking for new ways to save members money at every-turn. Interested companies can visit www.DPASAVINGS.com to learn more about DPA’s operational savings platform.

DPA Supplier Benefits DPA preferred supplier programs are a way for suppliers to gain new distribution and also to strengthen their relationships with existing customers. The group only partners with a limited number of vendors in each product category, so every relationship is mutually rewarding. Joining DPA also makes it easier for suppliers to manage their distributor accounts, because the entire group partakes in one simplified national DPA program. Since DPA represents a small-in-number, but larger in volume group of distributors, DPA is able to work closely with preferred suppliers to achieve their strategic sales results.

DPA Buying and Networking Conference

Sanibel Island, FL March 23-25, 2014 Sanibel Harbour Resort & Spa The group offers an Annual Buying Conference that guarantees interaction with every attending distributor, and an Annual Travel Incentive Program that is focused on growth. There are also several marketing opportunities available including broadcast emails, member mailings and coordinated promotional opportunities at no cost to the manufacturer. A Group Label Program (regional and national) is available for interested suppliers. DPA strives to keep distributors informed about new supplier developments and product innovations. In this way, DPA suppliers and distributors are “Totally Connected.” “Always Looking For A Few Good Distributors & Suppliers” The DPA BUYING GROUP strives to be a select high-caliber organization that serves and increases the sales and profits of its members. DPA headquarters is located in Cincinnati, OH, with a Financial/Administrative Office in Naples, FL. Visit www.DPABuyingGroup.com for membership information. Phone: (800) 652-7826; E-mail: DPA@DPABuyingGroup.com.

MAINTENANCE SALES NEWS CLASSIFIED ADVERTISING RATES 40 words for $40 per insertion Additional words - $1 per word (min charge) Bold face headings - $5.00 • Blind Ad - $25.00 Display Classifieds $70 per column inch (2 inch minimum) Classified Ad deadline date is 1st of preceding month. Additional charge for blind classified advertising. PLEASE INCLUDE PAYMENT WITH ORDER.

Maintenance Sales News

201 E. Main St. • P.O. Box 130 • Arcola, IL 61910 Ph. (217) 268-4959 • Fax: (217) 268-4815

Neutralize Damaging Ice Melt with

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Formula 900 A Highly effective ice melt neutralizer.

Prevent unnecessary damage to resilient, non-resilient floors and carpeting. No matter how hard you try, some of that ice melt compound that's on the bottom of your shoes is going to make it inside. The residue is unsightly on hard surface floors. On carpets, you may not see it, but the damage can be even worse. The most commonly used compound is calcium chloride in small white pellet form. It has two characteristics that are very relevant - it's alkaline and it loves water. Calcium chloride pulls moisture from the air and leaves a moist, oily film on carpets and hard surface floors, which serves to attract additional soils as people walk across the damp entryways. Ice melt can remove (strip) floor finishes and penetrate (stain) floor coverings. It can also cause the slip resistance of hard surface floors to be compromised. The best way to prevent this floor damage is to use Formula 900 .

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Franklin Cleaning Technology

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Great Bend Ks, 67530 â&#x20AC;˘ www.fullercommercial.com

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