Jan/Feb 2019 Maintenance Sales News by Maintenance Sales News

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January/February 2019

Vol. 36, No. 1

Read/Download MSN At: www.maintenancesalesnews.com

MSN FEATURE Toledo, OH

Silverback Supply: Crafting Solutions To Meet Customers’ Needs .............................6 WHOLESALERS & BUYING GROUPS:

Maintenance Sales News Ma

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Associate Editor Rick Mullen Advertising Don Rankin Linda Rankin

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On The Cover: Silverback Supply is a full-service janitorial supply company, distributing traditional major brands, as well as new products coming into the marketplace. Shown, left to right, are Vice President of Sales Kevin Carr, General Manager Curt Hitchner and President/Founder Dan Carr. See story on page 6.

Industry Calendar of Events

May 7-9, 2019 — National Hardware Show, Las Vegas Convention Center, Las Vegas, NV. For information: www.nationalhardwareshow.com. May 18-21, 2019 — National Restaurant Association’s Restaurant, Hotel-Motel Show, McCormick Place, Chicago, IL. For information: 800-967-4590. November 18-21, 2019 — The ISSA Show - North America, Las Vegas Convention Center, Las Vegas, NV. For information: 847-982-0800.

4 — Maintenance Sales News — January/February 2019

Editor Harrell Kerkhoff

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Crafting Solutions To Meet Customers’ Needs

Silverback Supply’s top leadership includes, left to right, Vice President of Sales Kevin Carr, President/Founder Dan Carr and General Manager Curt Hitchner.

“It really comes down to customer service and meeting customers’ needs. We are really good about figuring out what their issues and problems are, and then crafting a solution that fits them.” — Kevin Carr

6 — Maintenance Sales News — January/February 2019

By Rick Mullen, Maintenance Sales News Associate Editor

here are gorillas on the loose in Toledo, OH. Not real ones, of course, but the ones depicted on jan/san distributor Silverback Supply’s trucks. While the big gorillas on its vehicles are certainly eye-catching, there is more to the concept, including the company’s name, than just designing something to attract attention. Silverback is the name given to adult male gorillas, because of the silvery fur running across their backs and hips. The company’s logo contains the phrase, “Sustainable cleaning solutions,” which offers a window into the underpinnings of the big gorilla philosophy, as explained by Silverback President/Founder Dan Carr, during a recent interview with Maintenance Sales News, at the distributorship’s offices and warehouse in Toledo. “The alpha male silverback gorilla is the closest thing to humans on this earth, as 98 percent of its DNA is the same as ours,” Dan Carr said. “We have the gorillas on the endangered species list. It’s our fault. There are several factors as to why these animals are in danger, including deforestation, they don’t reproduce well in captivity and they only live in certain parts of the world.” According to www.tropical-rainforest-facts.com, there are roughly 700 silverbacks left in existence today, which reflects what humans have done to the population. “Efforts to protect the habitat of the gorillas are a reminder of where the jan/san industry is heading in the area of whole sustainable cleaning solutions,” Dan Carr said. “Furthermore, and just as powerful, the gorilla is a very docile, very strong image, which is what we want as a company. “At first, I thought the concept might be a little crazy, but it is working. The name ‘Silverback’ is easy to remember. Our name and logo have been nothing but successful.”

YOUNG COMPANY LED BY SEASONED PROFESSIONALS

ounded just seven years ago, Silverback Supply is a very young company in the jan/san segment. However, Dan Carr and General Manager Curt Hitchner combined have nearly four decades of experience in the field. Dan Carr worked as vice president of sales for 22 years at a company that offers chemical and equipment solutions to the jan/san marketplace. Hitchner also worked for the same company for 15 years. “In founding the company, I would like to say I went out and spoke to the brightest minds or had a voice whisper to me, ‘Build it and they will come,’ but, in reality, it was just a matter of timing,” Dan Carr said. “There was a very small company representing lines on one side, but also distributing product on the other, which was becoming a conflict of interest. I purchased the distribution side, which came with one seasoned sales guy. “I called a couple of people I knew in the industry who had recently retired. I convinced them to come out of retirement and just go call on their friends. We also had one warehouse employee who made deliveries, handled invoicing, etc.

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Silverback’s office and warehouse is designed as a place customers can receive training, as well as shop for supplies.

A large silverback gorilla makes the company’s delivery trucks instantly recognizable.

“The market was changing and there was a need for another local distributor to provide a high level of service.” Hitchner added: “Dan and I both came from a chemical background, but we also had the opportunity to spend a lot of time traveling the country, working with distributors. We saw all the good and the bad that is out there in the marketplace. “Part of how we have been able to build the company, and build it quickly, has been incorporating the knowledge and relationships we have gained in our travels into our vision of what the business should be. We now have about 15-plus people involved in the company.” Silverback Supply is a full-service janitorial supply company, distributing traditional major brands, as well as new products coming into the marketplace. Among its services are equipment repair and third-shift training. The company is also able to arrange customer outings, business meetings — whatever is needed for its client base.

panies are either going out of business or consolidating, and it is also happening in many other industries.” Part of the problem, Dan Carr explained, has to do with companies not being able to stay ahead of margin suppression in today’s marketplace. “Historically, the jan/san distribution market was used to higher margins,” Dan Carr said. “When a company makes certain margins for a long time, and now is in the second or third generation, there is an assumption that they are going to continue at that pace. “What has happened many times is distributors also had a lot of built-in legacy costs. Once margin suppression started happening, they couldn’t cut costs quickly enough, and they began losing money. This is the same scenario that is causing some of the large national retailers to close stores by the hundreds. They are struggling because of the cost of past business practices. This is the same challenge facing traditional distributors and manufacturers. Some will be able to adapt, and some won’t.” Legacy costs, as defined by an online financial dictionary, are “the financial expenses of supporting retiree benefits, including pensions, healthcare, and insurance.” “We realized when we got involved there were a bunch of things we had to do,” Dan Carr said. “We had to live on lower margins. Commensurate with that, we kept our costs in line. We were still able to make money immediately with lower margins because we didn’t have legacy costs.” Hitchner added: “Business has been and will, hopefully, continue to be very good. We are growing within our current accounts and adding new ones. We realize that there are market changes that we cannot control, but they just provide us with more opportunity.” Starting out, Dan Carr also saw opportunity in the fact that two of Silverback’s largest competitors are now owned by companies based in Silverback staff members gather for the company’s annual Christmas party. Each year, during the Christmas party, another state. “The Big Gorilla” award goes to an employee(s) based on his/her dedication to job performance. “They are not local anymore,” he said. “In the beginning, our primary customer base was educational facilities,” Hitch- “Many residents and businesses resent the image that some people have of Toledo ner said. “We started with pretty much nothing, so that was a good way to build as being a ‘drive-through’ city between Detroit and Indianapolis.” volume. We were able to take that volume and branch out into other markets. Today, in addition to education, we service the healthcare and industrial markets, as well CUSTOMER SERVICE PRIME DIFFERENTIATOR as BSCs, among other segments. “The great thing is jan/san is a stable industry. We are selling consumables n today’s jan/san market with competition from large retail companies and onthat everybody needs. A strong economy obviously helps. In our area, dealing line retailers, Silverback is able to thrive because it can offer services the larger with industrial accounts has been positive for us, because that segment is producing businesses cannot, or will not. products, which keeps things rolling. We have diversified into different markets, “It really comes down to customer service and meeting customers’ needs,” which is a key component in sustaining the highs and lows of the economy.” Vice President of Sales Kevin Carr said. “We are really good about figuring With their industry knowledge gained from years of experience, Dan Carr and out what their issues and problems are, and then crafting a solution that fits Hitchner were able to devise a strategy to steer the new company away from them, rather than just pushing products. some of the pitfalls that have caused other companies to struggle, despite the “We really think about what is going to be the best for customers and making good economy. sure they are happy with whatever we are supplying. Once we figure out what their “This industry has undergone a great deal of consolidation, from something like needs are, we will train them on whatever we implement, whether it is equipment, 8,000 distributors, at one time, to maybe 4,000 today,” Dan Carr said. “Some com- chemicals, etc. We strive to leave a good impression with over-the-top service.

8 — Maintenance Sales News — January/February 2019

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â&#x20AC;&#x153;Some companies will sell something to a customer, go over it, and then kind of disappear. In contrast, we are constantly following up, training and making sure they are happy.â&#x20AC;? Silverbackâ&#x20AC;&#x2122;s customer service approach involves thinking in the long-term, rather than forcing products onto customers that might result in a higher commission for a sales rep in the short-term, Kevin Carr said. Another plus in being a newer company, Hitchner said, is Silverbackâ&#x20AC;&#x2122;s â&#x20AC;&#x153;fresh approachâ&#x20AC;? to doing business. â&#x20AC;&#x153;Weâ&#x20AC;&#x2122;ve been able to get into accounts because they are sick of dealing with the same old approach,â&#x20AC;? Hitchner said. â&#x20AC;&#x153;Once we gain customers, we are able to retain them, because of our very hands-on customer service. We bring new ideas and solutions that can truly benefit whatever issues the customer is having. â&#x20AC;&#x153;At the end of the day, a number of things we sell are commodities, so the only way to get new accounts and keep them is to show we offer so much more than just the products themselves.â&#x20AC;?

Hitchner said Silverbackâ&#x20AC;&#x2122;s reputation for stellar customer service has also resulted in referrals that have translated into a significant amount of business. â&#x20AC;&#x153;Customers will talk about us negatively or positively, so we make sure we do everything in our power to have it be a positive conversation,â&#x20AC;? Hitchner said. Silverbackâ&#x20AC;&#x2122;s highly-trained sales reps are adept at analyzing and advising about what products, services and procedures make the best sense for individual customers. â&#x20AC;&#x153;Customers are looking for help. If you have a good relationship with them, they are going to want your help,â&#x20AC;? Hitchner said. â&#x20AC;&#x153;We are considered the experts. In the transition of personnel these days, there are so many people coming into positions with little or no experience, and they need guidance. They appreciate the help, and that is part of what we provide.â&#x20AC;? Silverback also has a number of customers that it helps manage inventory. For these customers, par levels are set for weekly or monthly orders. When it comes to customersâ&#x20AC;&#x2122; ordering habits, Hitchner said 80 percent of the orders Silverback receives are made online or are faxed. As a result, the company has fewer inside sales people than most traditional distributorships. This allows the sales force to be out in the street taking care of customers face-to-face. â&#x20AC;&#x153;For the most part, we are not sitting here taking orders,â&#x20AC;? he said. â&#x20AC;&#x153;Our reps are in front of customers helping them to be successful. That is the reality of how we are doing business these days. â&#x20AC;&#x153;We have a robust web-based system for everything from order entry to warehousing. We must and will continue to look at ways technology can help our business. We are of a size where we can move quickly and be nimble enough to make adjustments and changes, whether it be for the customer or for Silverback, Airx Spray N Go Disinfectant Cleaner so that we get the results we need. â&#x20AC;&#x153;Most of our customers go to our website to place orders. They can also pick up on other inâ&#x20AC;˘ Kills 99.9% of Bacteria in 5 Seconds * formation, such as specials and news pertaining â&#x20AC;˘ Cleans and cuts grease to the industry and Silverback.â&#x20AC;? While many businesses in all segments lament â&#x20AC;˘ Effective against odor-causing bacteria * how hard it is to find good employees in todayâ&#x20AC;&#x2122;s â&#x20AC;˘ A proven sanitizer on soft surfaces * low unemployment economy, Dan Carr has a â&#x20AC;˘ Cleans and disinfects hard non-porous surfaces different outlook. â&#x20AC;&#x153;You hear the stories of people having a hard â&#x20AC;˘ Hospital grade disinfectant * time finding good sales people; however, there are â&#x20AC;˘ Eliminates odors, leaving surfaces smelling clean and fresh a lot of very good salespeople out there,â&#x20AC;? he said. â&#x20AC;&#x153;While we have two young people in sales, Kevin and another millennial, everyone else has been at it for a long time. They know what to do and what Spray N Roll II Dual Tip Spray System not to do. First and foremost it is not about moving product, it is about taking care of customers.â&#x20AC;? Hitchner added: â&#x20AC;&#x153;Silverback started out with â&#x20AC;˘ The Spray-N-Roll will make cleaning and disinfecting your facility quick. seasoned and experienced reps, but quickly â&#x20AC;˘ Perfect for applying the Airx Spray N Go disinfectant to grocery carts, bathroom fixtures, added a couple younger reps to have a good mix. gym equipment, cabinets, chairs, animal holding areas and much more *. We are fortunate that Dan and I have many contacts around the country and locally from our â&#x20AC;˘ No batteries, unlimited use, no charge time to worry about. past work experiences. We have not had a shortâ&#x20AC;˘ One third the cost of elecrostatic sprayers. age of those wanting to work with us, but we look for those who are willing to be trained in â&#x20AC;˘ Holds 2.5 gallons of Airx Spray N Go, covers up to 25,000 sq.ft. per tank ** the Silverback company culture, rather than inheriting bad habits. We know we are better suited to train employees in the way we go to market for our customers.â&#x20AC;? The No. 1 thing Dan Carr emphasizes to people when he travels around the country giving speeches is, â&#x20AC;&#x153;Love what you do and you will never have to work another day in your life.â&#x20AC;? Bathrooms Sports equipment Desks & touch surfaces Healthcare He cautioned that if a person is waking up every day dreading to go to work at a particular company, he/she is in the wrong job. The same goes for Silverback. (PY_ 3HIVYH[VYPLZ 7OVUL ŕ Ž ^^^ HPY_SHIZ JVT (PY_ PZ H KP]PZPVU VM ;OL )\SSLU *VTWHnies â&#x20AC;&#x153;If you want to get up every day and go ZLL ^LIZP[L HUK SHILS MVY M\SS LÉ&#x2030;JHJ` KH[H \ZPUN Ă&#x201E;UL ZWYH` [PW WYV]PKLK around and visit your friends and help them, and make a great living at the same time, then Sil-VY TVYL PUMVYTH[PVU ]PZP[ HPY_SHIZ JVT ZWYH`UNV verback is the place to be,â&#x20AC;? he said.

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TRAINING A BIG PART OF CUSTOMER SERVICE

“Our reputation within accounts is heavily determined by the end-users who use our products. If they’re happy and fully understand how to use what we supply, it n important aspect of many successful jan/san distributors is the ability to makes it that much easier to grow within an account.” add value by training and keeping customers informed about proper proSilverback has conducted events for larger accounts, calling upon experts and cedures and products. supplier reps to give “hands-on” training with equipment, chemicals, etc. Silverback reps work diligently to determine what the training needs are for “At the end of the day, if the customer understands how to use what we supply individual customers to help them to continue on the road to success. and is happy, that will determine whether we stay and grow with an account,” “For example, when we hang new chemical dispensers, we work with the cus- Dan Carr said. tomer’s staff to make sure they understand each chemical application and proSilverback’s office and warehouse is designed as a place customers can be cedure,” Dan Carr said. “Whether it’s training for the first, second, or third shift, educated/trained, as well as shop for supplies. we make sure to educate everyone. “We want customers to be able to experience everything we have available to them,” Hitchner said. “For example, in our showroom, we have the different types of flooring found in our customers’ facilities. This allows us to conduct training on maintaining the various floor types with the equipment we sell. Clients can come here and run equipment, as well as finding the supplies they need. “We don’t have a formal schedule for training, whether at the customer’s facility or here. It is really on a need basis.” Dan Carr added: “We help people clean buildings, making for a safer environment. Many times, people we work with are doing their jobs during hours the rest of us are sleeping.” Modern-day floor equipment has the potential to reduce labor costs by doing the job more efficiently, more quickly and with fewer people. However, the dependence on such machinery makes proper training, as well as No one starts a job to only get half done. Our Trojan maintenance, more critical. Floor Machine batteries deliver the same outstanding “The number that has always power at the beginning of the job as they do at the end. been thrown around in this indusThat’s charging forward. try is 95 percent of the cost of maintaining a building is labor,” Dan Carr said. “I will venture to say that the use of autonomous scrubbers and extended wear finishers, among other equipment, has reduced the percentage to Trojan’s Intelligent Lithium Ion battery delivers only 85 percent.” More Runtime, Lifetime and Peace Of Mind. He added that if a scrubber cleans a 32-inch swath, and it breaks down in the middle of the night, getting the job done in a reasonable amount of time may be impossible. “I don’t care how hard somebody mops, you can’t make a 32inch swath,” Dan Carr said. “If a trojanbat ter y.com customer orders toilet paper, it is purely a transaction. They need a certain amount of cases shipped to a particular location. We can’t affect that labor. “If a customer is cleaning a building with X number of people, with expectations to do the job at a high level in a certain amount of time, that is where we can help.

POWER TO GET THE JOB DONE.

12 — Maintenance Sales News — January/February 2019

Washington Montana

North Dakota

Vermont

Minnesota

Oregon Idaho

California

New York

Wyoming Nebraska

Nevada Utah

Wisconsin

South Dakota

Colorado

Kansas

Arizona Oklahoma New Mexico

Michigan n

Iowa

Kentucky y

Missouri Arkansas

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Alabama Texas

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Illinois Indianaa Ohio

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Maine New Hampshire Massachusetts Rhode Island Connecticut New Jersey

West W Virginia nii Virginia V g North Carolina South Carolina

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“We can design programs and offer products to get them there. It is our job, the people who run Silverback, to keep us focused on customers where we can make a difference. Not everyone is a prospective customer. We don’t really want to ship products at very low margins and try to make it up in volume. However, if we can ship at a reasonable margin, we can affect that 85 percent of the labor costs and everybody wins.”

SILVERBACK FOSTERS A TEAM CULTURE

hile Dan Carr and Hitchner opened Silverback with a clear strategy in mind, gleaned from many years of industry knowledge and experience, both agree the company’s ongoing success is a result of the

14 — Maintenance Sales News — January/February 2019

people who comprise the distributorship’s “team.” Indeed, the “team” concept is one Silverback’s leadership robustly promotes. “Silverback is a team. We are fortunate to have phenomenal people as teammates here,” Dan Carr said. “We have veteran salespeople who have been at it for 40 years, and, in some cases, 45 years. One of our equipment repair techs has over 30 years in the industry, and another equipment repair guy is a retired fireman, who loves to fix things. Our warehouse manager has 25 years of experience.” Silverback also has some millennials on its staff, including Kevin Carr. Dan Carr said the older and younger generations, “Work exceptionally well together.” When it comes to being a good teammate, Dan Carr said, “We have hundreds of years of knowledge here. However, if you have all that and you live in a silo and you are selfish and don’t want to help other people, you are not going to get anywhere.” One event at Silverback to promote the team culture is “The Big Gorilla” award presented at the company’s annual Christmas Party. “The ‘Big Gorilla’ is selected by his/her peers in a company-wide vote. It is not just a sales award,” Dan Carr said. As stated on the website, www.silverback-supply.com, “‘The Big Gorilla’ award is based on the recipients dedication to job performance, hard work, and helping other team members. The winners receive a custom plaque, their name on ‘The Big Gorilla’ board in the office, a cash prize, and, of course, bragging rights for the entire year.” “We make a big deal out of it at the Christmas party,” Dan Carr said. “It is all about a team — the synergy of 15 staff members making it as strong as 20 people, with no finger-pointing at the end.” At the company’s recent 2018 Christmas party, the vote for “The Big Gorilla” was a tie. “The Big Co-Rillas,” as the company calls them, were Warehouse/Distribution Manager Jay Sulier and Purchasing Coordinator Jamie O’Connor. “As Dan said, we have a positive environment for our teammates,” Hitchner said. “We enjoy working with our customers, and we want them to enjoy working with Silverback. If that is not the case, there are other customers out there. We are picky about the fact that we want to develop relationships, not just sell stuff.” Dan Carr added: “As you go through each department in this company, you are going to find people who just get it, and are very good at their jobs.

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“(Co-founder of Apple Inc.) Steve Jobs said don’t worry about your customers, worry about your people. Because if you treat your people right, and do all the right things by them, they will treat your customers right. So, if you worry about your customers before you worry about your co-workers, you won’t succeed. Who knows what we are going to end up doing. We got the building, trucks, computers, etc., and very good people. “This whole jan/san industry could be turned upside down, but I feel comfortable we could probably adapt by distributing something else with the same assets. I know we would be successful.”

SUSTAINABLE CLEANING SOLUTIONS

ilverback’s logo contains the phrase “sustainable cleaning solutions.” As was mentioned before, the company’s name is tied into the idea of sustaining the silverback gorilla population and habitat. “We went to market in the beginning, again, as the ‘gorilla,’ representing sustainable cleaning,” Hitchner said. “We have had buyers and customers coming here looking for a mop bucket and a wringer. We don’t sell very many mop buckets and wringers. We sell microfiber. We sell sustainable cleaning solutions. “Here in the Midwest, sustainability isn’t driven as much as it is on the East Coast or the West Coast, but it is still a factor. The good thing is most of these products have all come around to a performance level, so that we don’t have to make excuses for selling green. “We have gone to market with green products and systems from day one and our customers are appreciative. We don’t have to worry about customers’ safety from that standpoint. When you talk about microfiber cleaning, it is about reducing worker fatigue and better performance. That is how we approach our customer base, and it is working.”

SOME INDUSTRY TRENDS

hen asked what he sees as trends in the jan/san industry, Dan Carr listed the following: consolidation; national accounts; excess capacity (where do you sell it?); reduced labor costs; big box stores and online retailers selling janitorial supplies; tariffs; automation of everything (scrubbers, trucks, etc.); and margin erosion. “This is a list of facts. They are not positive or negative. We just need to make sure we acknowledge them and plan accordingly,” Dan Carr said. “We need to make sure our customers are buying predominantly because of Silverback’s service. That is all that we can control. “The big boxes, national accounts and online retailers, such as Amazon, are not going away. Trends are fine. If we didn’t have change, we would all be doing the same things over and over again. “These people are going to lop off some of the business, but they still won’t be able to service customers the way we do at Silverback.” Indeed, one of the priorities Dan Carr and Hitchner listed as Silverback moves forward is “Get great at the things the big box players can’t do.” Other priorities include: continue to find and retain great people; service the customer better than anyone else; search for differentiated product lines and solutions; think long-term and only offer solutions that truly fit the customer; and don’t think about the short-term for the quick dollars. “We are a very growth-oriented company in terms

16 — Maintenance Sales News — January/February 2019

of how far we have come in a short time frame,” Hitchner said. “We want to continue on that path, making sure we are servicing the customer.” WHEN THE BIG GORILLA HITS THE ROAD

very large silverback gorilla adorns the company’s box trucks, which are hard to miss as they travel down the road making deliveries. “Our delivery practices are probably a little different than most distributors, even those of our size,” Hitchner said. “Everyone in the company helps. There are many times when customers need an emergency order for a variety of reasons, and we respond. We all deliver product with our personal vehicles to help out customers and to enable our truck drivers to focus on larger core deliveries. “We have scheduled delivery routes. Locally we turn orders in one or two days. The outlying areas have their own schedule. We have different sized trucks to accommodate, whether it be smaller orders or pallet-size deliveries. I have never heard a complaint that we are slow with deliveries.” Silverback’s delivery drivers wear T-shirts and jackets with the company’s logo. As is the case with many distributors, the drivers are some of the most visible employees to customers. “Drivers are important representatives of the company. As such, we are very careful about the folks that we select for that position,” Hitchner said. “They are an integral part of the team. They all communicate with our sales reps. Fran Pitzen, “If a customer has a question or a problem, drivcustomer service/AR ers will communicate with a sales rep to resolve the issue on-site. They are helpful if they see something or know something within an account that needs attention. “The low unemployment rate makes it even more challenging to find the right individuals to fill that position.” Winters in northern Ohio can be challenging, but, fortunately, part of Silverback’s warehouse is heated. “We are able to pull our trucks inside, keeping them warm and clean,” Hitchner said. Dan Carr added: “We have three docks and we recently heated another 6,000 square feet of the warehouse. Currently, about 3/4 of it is heated.” The company has 40,000 square feet of warehouse space, which is enough to accommodate future growth. “We keep track of inventory through our software,” Jamie O’Connor, Hitchner said. “The biggest thing that Dan and I idenpurchasing coordinator tified when we got into this distribution channel is we had to turn inventory. Volume that comes in doesn’t sit here long. We turn it quickly. We are above industry averages, for sure. It is due to our relationships with the suppliers we select that helps us make sure what comes in goes back out in a short time frame.” In addition to Silverback’s delivery vehicles hitting the road, the company’s equipment repair techs also travel to customers’ facilities to service equipment. Hitchner pointed out that there is more modernday automated equipment purchased than ever before. Silverback will service all brands. “There is more equipment that is being relied upon, which means there is more to be repaired,” Hitchner said. “We know from traveling the country and talking with other distributors the importance of providing local equipment service. Our customers need the service and it affords us the opportunity to confidently sell Jay Sulier, equipment that we can back up when the need arises. warehouse manager

“There is a shortage of good local service and we fulfill that need. As we grew, and as soon as we had the customer base, we were able to move from outsourcing repairs to adding in-house staff to provide outstanding equipment service and repair.” Silverback also offers preventive maintenance programs for customers’ machinery, as well as its laundry and warewash equipment.

they do, then we will just be another ‘me too’ company. “We have the ability to be flexible. We have the warehouse, the trucks and the people, so we can really sell anything we want.”

THOUGHTS ON THE FUTURE

ooking ahead Dan Carr, Hitchner and Kevin Carr offered their thoughts on the future of Silverback and the market it serves. “I think we can be whatever we want to be and we can be as successful as we want to be,” Dan Carr said. “We just need to start getting involved in other things, such as looking at the industrial side of the market. There are still plenty of opportunities.” Dan Carr cautioned about chasing business that doesn’t fit well with the company’s goals. “We don’t need to be taking a truck and deadheading three or four hours in one direction to service a customer,” he said. “If we really pay attention and take care of our own backyard, no one is going to be able to take our business. “I want to get up everyday and I want to enjoy what I do and be around great people. I’m at the tail end of my career. We have some young people at Silverback whose careers are ahead of them.” Hitchner is confident Silverback will continue to grow. “We have a great customer base and we get many referrals,” Hitchner said. “We do a great job maintaining our current customers. We can grow organically within our current customer base and in our market without really reaching out too far. I think that is the immediate future for us. We can do a lot of different things because we have the capability and the assets.” Kevin Carr said one key to competing in today’s marketplace is to pay attention to what the competition is doing, such as big box stores and online retailers. “We may not have the buying power of the Amazons of the world, but they have a different value proposition. Some customers may purchase some items from them that are strictly commodities, and they will be tough to beat at that game. We can provide value and solutions they can’t, and we can compete at that level to win,” he said. “When it comes to companies that are more direct competitors, if we do the things

Contact: Silverback Supply, 5405 Telegraph Road, Toledo, OH 43612. Phone: 800-746-6071. Email: customerservice@silverback-supply.com. Website: www.silverback-supply.com.

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January/February 2019 — Maintenance Sales News — 17

Maintenance Sales News Ma

A Directory Of Sanitary Supplies Dir ctory Of Manufacturers Manufa ABCO Cleaning Products 6800 N.W. 36th Ave. Miami, FL 33147 USA Toll Free: 888-694-2226 Website: www.abcoproducts.com Products: A vertically integrated manufacturing company providing physical cleaning products to maintenance markets. Full line provider of brooms, mops, dust mops, brushes, squeegees, and handles, including 100 percent corn brooms, and a variety of push brooms. Mops include cotton, rayon, blended and specialty application products. 05

Absorbcore 30275 Lorain Rd. North Olmsted, OH 44070 USA Phone: 440-667-7032 Website: www.absorbcore.com Products: Absorbcore disposable restroom mats provide a safe, clean restroom by eliminating the problems caused by standing puddles of urine that collect under commodes and urinals. The absorbent core in these mats convert urine drips into a gel, thus eliminating odor transfer into the air. Also available are new carpet style urinal mats. 18 ACS Industries, Inc. One New England Way Lincoln, RI 02865 USA Toll Free: 800-222-2880 Email: rbeaudette@acsind.com Website: www.acs-cp.com Company Officer(s): Steven Buckler,

President; Rory Beaudette, Vice President Sales & COO; Peter Botvin, Executive Vice President Products: From the company’s beginnings in 1939 as a wire sponge manufacturer in Rhode Island, ACS has grown its product offerings. It is a global organization with corporate and R&D functions in the USA and manufacturing operations in Mexico and China. Vertical integration has taken the company to five facilities with almost 4,000 employees. Its Cleaning Products Division includes hand pads, stainless scrubbers, sponges, soap pads, grill screens and grill bricks. It produces a full range of mops, brooms and brushes. Its floor maintenance line includes non woven floor pads, steel wool floor pads, sand screens and many specialty floor pads. ACS has achieved UL validation regarding 100 percent recycled material in all of its non woven hand and floor pads from post-consumer to post-industrial. In 2017, ACS acquired ETC of Henderson and Treleoni, in South Carolina. Both of these acquisitions are focused on the jan/san portion of the business. ACS floor pad sales have now doubled as a result of these two acquisitions. 19 Advanced Vapor Technologies 5901 23rd Dr. W., Ste. 103 Everett, WA 98203 USA Toll Free: 800-997-6584 Email: vapor@advap.com Website: www.advap.com

18 — Maintenance Sales News — January/February 2019

Products: Reduce use of toxic chemicals and unwanted exposure. Clean and disinfect in seconds, using only tap water. No residues, no odors, no VOCs, no SDS required. Applicable for virtually any surface. Efficacy for viruses, yeasts, molds, and biofilms; kills mites, eggs and larvae. Simple and safe to use. 17

Air Spencer USA, LLC P. O. Box 1541 American Fork, UT 84003-6541 USA Toll Free: 877-801-5151 Website: www.airspencerusa.com Company Officer(s): Henry Hironaka, President Products: Air quality and odor control items. 19

Air-Scent International 290 Alpha Dr. Pittsburgh, PA 15238 USA Phone: 412-252-2000 Toll Free: 800-247-0770 Email: info@airscent.com Website: www.airscent.com Products: Air freshener dispensers and refills; scent marketing diffusers and fragrances; odor control products and systems; restroom hygiene odor control products. 18

Aldran Chemical, Inc. 1313 N. Carolan Ave. Burlingame, CA 94010 USA Toll Free: 800-969-3378 Email: sales@aldranchemical.com

Website: www.aldranchem.com Products: 44 years of custom blending/ product duplicating. Provides cost control with private labeling and new product formulating. 18

Aluf Plastics 2 Glenshaw St. Orangeburg, NY 10962 USA Phone: 845-365-2200 Toll Free: 800-394-BAGS Email: info@alufplastics.com Website: www.alufplastics.com Company Officer(s): Susan Rosenberg, CEO; David Anderson, Vice President of Operations; Joe Rosenberg, Vice President of Sales; Marty Ayrovainen, CFO Products: Aluf Plastics is a nationwide leader in can liners, custom bags and film. It’s a WBENC-certified Women Minority Owned Business. Voted No. 1 for Disposables Supplier at the ISSA show. Recognized by Inc. Magazine as one of the fastest growing private companies in the USA. 19 Americo Manufacturing Company 6224 N. Main St. Acworth, GA 30101 USA Phone: 678-213-5916 Toll Free: 800-241-9902 Email: info@americomfg.com Website: www.americomfg.com Company Officer(s): Leonard Shutzberg, CEO; Richard Rones, President Products: Americo is a manufacturer of sustainable cleaning products such as

Full Cycle™ floor pads, hand pads, utility pads and floor matting. With more than 47 years of manufacturing in the U.S., Americo offers quality, aggressively-priced products to over 70 countries worldwide. 18

Anderson Chemical Company 325 South Davis Ave. Litchfield, MN 55355 USA Toll Free: 800-366-2477 Website: www.theintegraprogram.com Products: The Integra Program®, a division of Anderson Chemical Company, specializes in professionally managed kitchen, laundry, and housekeeping programs for distributors. Anderson also specializes in water treatment, cleaning and sanitation products and programs. 16

Website: www.barkeepersfriend.com /institutional Products: Maker of premium-quality name-brand powder and liquid scouring cleansers, plus Spray + Foam. For over 130 years, Bar Keepers Friend (BKF) has been a trusted brand. “Once tried, always used” is the company’s motto. Now available in institutional sizes and NSF-registered formulas for

expanded sales and profit opportunities for distributors. 19

Berk International LLC 400 E. 2nd St. Boyertown, PA 19512 USA Phone: 610-369-0600 Email: jake@berkwiper.net Website: www.berkwiper.com Products: Berk International is a leading

manufacturer of towel, tissue and nonwoven disposable wiping cloths. In addition to more than 700 SKUs, Berk offers private labeling, custom packaging, drop shipping, and contract converting services. Berk Brands include CutnDry®, Eden Soft®, Chef’s Select®, PROformance®, Techwipe®, MightyWipe®, Chemwipe®, and Fitness Wipe®. 19

Avmor 950 Michelin Laval, QC, H7L 5C1 CANADA Toll Free: 800-387-8074 Website: www.avmor.com Products: Founded in 1948, Avmor’s responsibility has been to provide optimal cleaning solutions while maintaining and enhancing health and safety standards. Avmor’s products and cleaning programs promote efficient, healthier and sustainable practices that exceed performance expectations. 18 AWAY Chemical Corp. 12503 Exchange Dr., Suite 540 Stafford, TX 77477 USA Phone: 713-541-0055 Website: www.awaychem.com Products: Manufacturer of drain pan treatment. 16

Aztec Products, Inc. 201 Commerce Dr. Montgomeryville, PA 18936 USA Phone: 215-393-4700 Toll Free: 800-331-1423 Email: info@aztecproducts.com Website: www.aztecproducts.com Company Officer(s): Whit Beverly, President; Allan Beverly, CEO Products: Aztec is a family-owned, American manufacturer, specializing in propane floor polishing equipment and propane OEM engine conversions. The REFRESHER is a 4-in-1 honing, polishing, burnishing and stripping machine, featuring quick-change polishing heads and a planetary grinding motion. Machines and engines are EPA, CARB, LEED, and GS-42-certified where applicable. 19

Bar Keepers Friend 5240 Walt Place Indianapolis, IN 46254 USA Phone: 317-459-5521 Toll Free: 800-433-5818 Email: institutional@barkeepersfriend.com

January/February 2019 — Maintenance Sales News — 19

Bio-Shine, Inc. 190 Summerhill Rd. Spotswood, NJ 08884 USA Phone: 732-251-9506 Website: www.cleaningequipmentparts.com Products: CleaningEquipmentParts.com is an OEM “Original Equipment Manufacturer” and Aftermarket Parts website. It carries an assortment of manufacturers, parts, and technical manuals. Whether it’s autoscrubbers, burnishers, floor machines, vacuums, wet vacs, etc., BioShine has parts for new or older units. 17 Bona US 2550 S. Parker Rd., Ste. 600 Aurora, CO 80014 USA Phone: 303-371-1411 Website: www.bona.com Products: Solutions for hardwood floors, including a complete product line specifically designed for athletic flooring systems. 16

Briarwood Products 2900 Bradwell Ave. Cleveland, OH 44109 USA Phone: 216-398-1107 Website: www.briarwoodproducts.com Products: Briarwood Products has added to its extensive cleaning tool product line. The new Orange Shank-Free and Metal-Free product line is ideal for use in all correctional facilities. It was designed to be safe for all to use within each facility. These tools are made from a special rubbery plastic that virtually eliminates the ability to form or reform a shank or shank handle. The unique polymer that is used will not melt like standard hard plastics, disabling inmates from creating weapons. 17

Brightwell Dispensers, Inc. 9567 Alden St. Lenexa, KS 66215 USA Phone: 913-956-4909 Email: sales@brightwell-inc.com Website: www.brightwell-inc.com Products: Brightwell Dispensers is a global designer and manufacturer of soap, paper and chemical dispensing systems. The Brightwell product lines cover all hygiene environments, including washrooms, healthcare, leisure facilities, professional kitchens, on-premise and industrial laundries. Its premises in Lenexa offer fully-equipped training facilities, chemical testing laboratories, a warehouse and a distribution center. 19

Bro-Tex, Inc. 800 Hampden Ave. St. Paul, MN 55114 USA Phone: 651-379-2492 Toll Free: 800-328-2282 Email: info@brotex.com Website: www.brotex.com Company Officer(s): Arlys Freeman Products: Established in 1923, Bro-Tex

converts a wide variety of paper and nonwoven wiping products. Bro-Tex offers DRC, ProKnit hydro-entangled wipes, scrim, spunlace, polypropylene, dispersible (flushable) wipes, Solution Wipes wet wiping system, Fresh Start disinfectant wipes, Orange Peels Plus, microfiber, cloth towels and absorbents. Private label options are available. 19 Bullen Companies, The 1640 Delmar Dr. Folcroft, PA 19032 USA Phone: 610-534-8900 Email: sales@bullenonline.com Website: www.bullenonline.com Products: A manufacturer of products designed to be safer for end-users and the environment as well as reducing labor and costs. The company has been serving the janitorial supply industry since 1939. Its line of branded products include: Airx, Truekleen, Clausen, e-clean, SanoVerde, Road Off and One Up, along with private label programs. 18

Carolina Mop Mfg. Co. 819 Whitehall Rd. Anderson, SC 29625 USA Toll Free: 800-845-9725 Email: info@carolinamop.com Website: www.carolinamop.com Products: Established in 1945, Carolina Mop is a full line manufacturer of American-made wet mops including: cut-ends, tru-loops, screw connectors, deck mops, and high performance looped-end mops. A wide variety of handles, dust mops, frames, brooms, etc., are also available. Fast turn around service. Products also include mop buckets, dust pans, wet floor signs, janitor carts, brushes, floor squeegees, and microfiber products. 16

Cascades Tissue Group 148 Hudson River Rd. Waterford, NY 12188 USA Toll Free: 800-246-0711 Email: cascadespro@cascades.com Website: www.cascadespro.com Products: Cascades PRO™ is part of Cascades Tissue Group, a leader in the United States and Canada. Cascades PRO™ offers hand towels, bath tissue, napkins, kitchen roll towels, facial tissue, wipers and dispensers. Sold through distributors, Cascades PRO™ delivers costeffective hygiene solutions from bathroom to boardroom to lunchroom to classroom and beyond. 18

Chase Products Co. 2727 Gardner Rd. Broadview, IL 60155 USA Toll Free: 800-CHASECO Email: sales@chaseproducts.com Website: www.chaseproducts.com Company Officer(s): Judith Albazi, President & CEO Products: Chase Products Co. provides a range of aerosol cleaners, air freshen-

20 — Maintenance Sales News — January/February 2019

ers, disinfectants, insecticides and paints, as well as automotive, bench, craft and personal care products. 19

Clean Control Corporation 1040 Booth Rd. Warner Robins, GA 31088 USA Phone: 478-922-5340 Email: bill.frazier@cccga.com Website: www.odobanprofessional.com Company Officer(s): Steve Davison, Owner/CEO; Michelle Bowen, CFO/ General Manager Products: OdoBan odor eliminating products, air fresheners, cleaning products, fire and flood odor eliminators. Markets include health care, theme parks, restoration, marine sports, hospitality, apartment, waste treatment, pet, auto rental, and casinos. OdoBan Original is a cleaner, disinfectant and odor eliminator for daily use and for the worst of odor issues. 19 Compass Minerals Co. 9900 West 109th St., Suite 100 Overland Park, KS 66208 USA Phone: 913-344-9100 Toll Free: 877-462-7258 Website: www.safestepproseries.com Products: Safe Step® Pro Series® is a family of ice melters created specifically for the jan/san industry. 18

CP Industries LLC 560 North 500 West, Suite 100 Salt Lake City, UT 84116 USA Toll Free: 800-453-4931 Website: www.cpindustries.net Products: Technically advanced environmentally safe products including ice melters, cleaning chemicals and detergents. Custom chemical formulations and manufacturing provided. Production facilities located in Salt Lake City, UT, and York, PA. 12

CT Commercial Paper Co. 2235 E. 6th St., No. 106 Austin, TX 78702 USA Phone: 510-746-7290 Website: www.ctcpaper.com Products: CT Commercial provides a full range of products, including single roll tissue, jumbo roll tissue, hard wound roll towels, kitchen roll towels, folded towels, napkins and toilet seat covers. 19

DDI System 75 Glen Rd., Ste. 204 Sandy Hook, CT 06482 USA Phone: 203-364-1200 Email: sales@ddisys.com Website: www.ddisystem.com Company Officer(s): Adam Waller, CEO; Barbara Jagoe, CFO Products: DDI System’s Inform ERP software leverages best practices and proven customer engagement tools to deliver a unique solution for JanSan, Paper & Packaging distributors. Inform’s end-

to-end workflows and blend of intuitive, collaborative, and market-aware features drive increased productivity and streamlined operations for today’s leading distributors. Wholesalers capitalize on remarkable sales order management, content rich proposals, embedded CRM, real-time eCommerce, Advanced Demand Forecasting, intuitive decisionmaking analytics and so much more to remain a dominant force amidst today’s digital marketplace. 19 Dead Sea Works Ltd. c/o K+S North America 444 W. Lake St., Ste 3000 Chicago, IL 60606 USA Phone: 312-807-3128 Email: sales@ks-northamerica.com Website: www.mag-icemelt.com Company Officer(s): Richard Pinner, President K+S NA Products: MAG® pellets and MAG® flakes. 19 Delta Marketing Int’l, LLC 3 Matt Ave. Plattsburgh, NY 12901 USA Phone: 518-562-1633 Website: www.naturesairsponge.com Products: Nature’s Air Sponge is an environmentally safe odor eliminator. It absorbs and eliminates all types of odors such as from cooking, pets, paint, solvent, sewer and tobacco. 14

Dirt Killer Pressure Washers Inc. 1708 Whitehead Rd. Baltimore, MD 21207 USA Toll Free: 800-544-1188 Email: info@dirtkiller.com Website: www.dirtkiller.com Products: Hot and cold portable pressure washers featuring the Kränzle pump. These industrial grade units are both gas and electric powered with pressures ranging from 1000 to 3500 psi. 13

Dorden & Company, Inc. 7446 Central Ave., P. O. Box 10247 Detroit, MI 48210 USA Phone: 313-834-7910 Email: mmfgcoinc@aol.com Website: www.dordensqueegee.com Company Officer(s): Bruce M. Gale, Managing Director Products: Offering “The World’s Finest Squeegees,” with items made in the USA, Dorden & Company is a contract manufacturer of floor and window squeegees. Dorden offers distribution of Belgian Moss squeegees from its centrally located Detroit, MI, warehouse. The company is also a contract importer of Belgian and new German-quality window squeegees. 18 DPA Buying Group 8280 Montgomery Rd., Suite 305 Cincinnati, OH 45236 USA Toll Free: 800-652-7826

Email: dpa@dpabuyinggroup.com Website: www.DPABuyingGroup.com Company Officer(s): Zachary T. Haines, CEO; Jarred Kennedy, Vice President; Mary Rouse, Vice President of Distributor Development; Nancy Kasian, Vice President of Finance; Claire Panzeca, Vice President of Marketing; Phil Clark, Vice President of Online Media Products: DPA is a North American buying and networking organization of independent distributors and preferred suppliers. DPA members receive quarterly marketing allowances, better pricing, freight discounts, and promotions from suppliers in the following industries: janitorial; safety equipment and clothing; packaging; tools and fasteners; and, restoration supplies. Membership is free. 19 E. Gornell & Sons, Inc. 2241 N. Knox Ave. Chicago, IL 60639 USA Phone: 773-489-2330 Email: sales@gornellbrush.com Website: www.gornellbrush.com Products: Custom designer and manufacturer of brushes for industry and maintenance. Gornell is a supplier of scratch, platers and welder brushes, staple-set on the latest CNC-controlled machinery. Gornell continues to custom-design and manufacture staple-set and wire-drawn brushes for industry. 18

Earth Innovations Inc. 2702-401 Bay St., P.O. Box 136 Toronto, ON M5H 2Y4 CANADA Toll Free: 888-293-3406 Website: www.ecotraction.com Products: EcoTraction® is a salt-free, environmentally friendly, improved traction product designed to keep people safe from slip-and-fall accidents while using steps, sidewalks, driveways, parking lots and side roads. 19

EES, Inc. 127 Riverside Dr. Cartersville, GA 30120-6383 USA Phone: 678-721-9989 Website: www.eesatl.com Products: Odor control products including restroom care, solid and liquid deodorants, dumpster and drain maintenance and grout restoration. EES is now offering private label aerosols. EES stands for “Effective Environmental Systems,” and for over two decades has provided quality products for thousands of institutional and industrial businesses nationwide. 17 Envirochem, Inc. 425 Whitehead Ave. South River, NJ 08882 USA Phone: 732-238-6700 Email: customerservice@envirochem-usa.com

Website: www.envirochem-usa.com Company Officer(s): Sid Fleisher, Vice President; Deborah Gildersleeve, President Products: Envirochem, Inc., manufactures a complete line of housekeeping, warewash and laundry products to fit all cleaning needs. With Envirochem’s acquisition of First Preference Products, its line has expanded to vend packs for laundromats. 19

Essendant 1 Pkwy. North Blvd. Deerfield, IL 60015 USA Phone: 847-627-7000 Email: discover@essendant.com Website: www.essendant.com Products: Essendant is a wholesaler that powers its partners’ success by integrating a vast product assortment, a world-class fulfillment network and a full suite of advanced sales, marketing and digital tools. Essendant connects customers with top manufacturers in the market to offer over two million products in its portfolio. Essendant distributes janitorial and sanitation supplies, food service products, office supplies, office furniture, print and technology supplies, safety supplies and tools, welding products, industrial supplies, oilfield supplies, automotive technician tools, repair shop tools and supplies and body shop supplies. 18

Essity Professional Hygiene North America Cira Centre, 2929 Arch St., Suite 2600 Philadelphia, PA 19104 USA Toll Free: 866-722-8675 Email: torkusa@essity.com Website: www.torkusa.com, www.essity.com Company Officer(s): Don Lewis, President, Essity Professional Hygiene Products: Essity’s global brand, Tork®, offers innovative professional hygiene products and services such as Tork PeakServe® Continuous™ Hand Towel System and Tork EasyCube® facility management software for data-driven cleaning. Through expertise in hygiene, functional design, and sustainability, Tork is a market leader, offering solutions that save time, money and effort. 19 Expanded Technologies 6520 46th St. Kenosha, WI 53144 USA Toll Free: 888-654-7720 Website: www.expandedtechnologies.com Products: Manufacturer of products designed to protect floors, reduce noise and assist in maintenance. Products include Slip-on®, Slip-over®, Wrap-around®, and CasterTire™ Floor Savers™. Clear sleeve floor protectors, multiple doorstops, safety message anti-fatigue

mats and peel and stick felt pad and slider line are also available. 11

Fastrak - Cedar Creek P. O. Box 757 Monee, IL 60449 USA Phone: 708-570-0650 Email: info@fastrakind.com Website: www.fastrakind.com Products: Manufacturers of innovations in the floor care market and carpet care. Makers of Ultra-trak 5-in-1 Applicator System, Sting-Ray DDA, Ultra-Dry, Bonnit Bug, 3D Strip Brush, 3D Bonnit Brush, Flop Mop, Fas-Stik Scuff Tool, Fluid 2-1 Microfiber System, and UV400/Guardian-X Air Pathogen Removal Systems. Innovators and inventors in jan/san. 18 FC Meyer Packaging, LLC 108 Main St. Norwalk, CT 06851 USA Phone: 203-644-1243 Email: marketing@fcmpackagingsales.com Website: www.fcmeyerpackaging.com Company Officer(s): Kenneth Schulman, President; Matt Baryshyan, Vice President of Sales & Marketing Products: FC Meyer Packaging, “America’s most experienced box maker since 1907,” manufactures stock and custom food service, retail and processor folding carton packaging. The company is FSCcertified and an expert in creating sustainable packaging solutions. 19 Frank Miller & Sons, Inc. P. O. Box 8215 South Bend, IN 46615 USA Phone: 708-201-7200 Website: www.icemelt.com Products: Ice melters, cleaning compounds, degreasers, detergents and sweeping compounds. 16

Fuller Commercial Products One Fuller Way Great Bend, KS 67530 USA Toll Free: 800-848-4901 Email: fbcinfo@fullercommercial.com Website: www.fullercommercial.com Products: Fuller Commercial Products manufactures and distributes a full array of jan/san chemicals, cleaning tools, paper, dispensers, hand soaps and sanitizers, and equipment. 18 Gift Sales Co. P. O. Box 17082 Wichita, KS 67217 USA Phone: 316-267-0671 Toll Free: 800-992-0181 Email: mskate@juno.com / gscjansplymfr@juno.com Website: www.giftsalescompany.net Company Officer(s): Bill Myers Products: Bowl blocks, urinal blocks, wall blocks, 20-pound sewer blocks, non-para dumpster system, bowl caddy,

mint absorbit, urinal screens (all kinds), fly swatters, liquid deodorants, enzyme blocks, putty knives, dust pans - metal, dust pans - plastic, and other sundries. 19

Golden Star Inc. 6445 Metcalf Ave. Overland Park, KS 66202 USA Phone: 816-842-0233 Email: goldenstar@goldenstar.com Website: www.goldenstar.com Products: Golden Star is a full line, vertically integrated manufacturer of professional surface cleaning tools, systems and accessories since 1908. The company offers private branding capabilities and marketing tools to better grow customers’ brands. Products include wet and dust mops, microfiber pads and cloths, dusters, bonnets, corn brooms, push brooms and hardware. 18

Greenwood Mop & Broom, Inc. 312 Palmer St. Greenwood, SC 29646 USA Phone: 864-227-8411 Website: www.greenwoodmopandbroom.com Products: Full line of cleaning tools for retail, foodservice, hardware and janitorial. These include wet and dry mops; brooms, both upright and push-style; as well as handles; smallwares and squeegees. The company also offers a full line of HACCPapproved brushes and handles. 18

Ha-Ste Manufacturing, Inc. 119 East Elm St., P. O. Box 168 Union City, IN 47390 USA Phone: 937-968-4858 Toll Free: 800-228-6677 (MOPS) Email: service@hastemops.com Website: www.hastemops.com Products: Manufacturer of quality (Made in the U.S.A.) mopping products. Specializing in excellent service for the janitorial and industrial hard floor care professional. Quality product line of wet mops, dust mops, hardware and monofilament finish mops that include custom factory and private labeling as well as construction modifications to suit a customer’s needs. 14 Haviland Corporation P. O. Box 769 - 200 S Hwy. U Linn, MO 65051 USA Phone: 573-897-3672 Email: squeegees@havilandcorp.com Website: www.havilandcorp.com Products: New products include Aqualir Pro replacement sweeper scrubber blades, Brink Pad cutting board, Sahara extreme heat-resistant squeegee, and the Big Mo complete squeegee. Haviland manufactures an extensive line of premium and specialty floor squeegees including serrated roller, color-coded and grill squeegees; window squeegees; paving hand tools; scrapers; and waterbrooms. 18

January/February 2019 — Maintenance Sales News — 21

Hertron International, LLC 1704 Williams Blvd. Kenner, LA 70062 USA Phone: 504-466-9917 Website: www.hertroninternational.com Products: Surface restoration that includes floors, showers, counter tops, walkways, driveways and patios. 19

Innovative Chemical Corporation 7769 95th St. South Cottage Grove, MN 55016 USA Phone: 651-649-1762 Email: pnarpaul@iccmn.com Website: www.iccmn.com Company Officer(s): Paul Narpaul Products: ICC brings over 40 years of technical and marketing expertise to manufacturing Protege brand and private label products for the jan/san market. Comprehensive product lines for janitorial, automotive, marine, health care, personal care, laundry, industrial and food service. Offering in-house R&D, custom formulated products and specialty packaging from 1 oz. to 55 gallons. 18 Intercon Chemical Company 1100 Central Industrial Dr. St. Louis, MO 63110 USA Toll Free: 800-325-9218 Website: www.interconchemical.com Company Officer(s): Jim Epstein, CEO and President Products: A full line of cleaning and maintenance chemicals for the industrial and institutional markets. Available private labeled or under Intercon brands. 17

IPC Eagle 2955 Lone Oak Rd. Eagan, MN 55121 USA Toll Free: 800-486-2775 Email: info@ipceagle.com Website: www.ipceagle.com Products: IPC Eagle offers a complete line of cleaning equipment. Product lines include vacuums, sweepers, scrubbers, extractors, wet/dry vacuums, industrial vacuums, pressure washers; window cleaning equipment such as the HydroTube Pure Water System, Ultra Pure, HighRise Automatic Window Cleaner; microfiber mopping system and more. 14

J & M Technologies, Inc. 3685 Stutz Dr., Suite 103 Canfield, OH 44406 USA Phone: 330-533-9000 Email: john@jmcatalog.com Website: www.jmcatalog.com Products: J & M Technologies provides 24/7 online ordering for customers with customized shopping cart programs populated with data and images from a proprietary 350,000-plus database. The Electronic Rep Assist is an interactive tool that guides reps through what inven-

toried products to sell according to market, facility and need. Software also available to print catalogs, quotes and flyers in-house. 19

J. Zachary Associates, Inc. P. O. Box 449 Plumsteadville, PA 18949 USA Phone: 215-766-9100 Email: tony@jzachary.com Website: www.jzachary.com Products: Jan/san and foodservice disposable recruiters since 1984. 19

Jamco Manufacturing, Inc. 35835 Harvard Rd. Newberry Springs, CA 92365 USA Phone: 760-257-3151 Email: ajamco@wildblue.net, jamcomfg@gmail.com Website: www.jamcomfg.com Company Officer(s): Allen Marcroft; Joan Marcroft Products: Carpet extractors–heated and cold, auto detail machines, pump out flood extractors, carpet wands, hoses and high pressure extractors. 19

Janitized - APC Filtration Inc. 10 Abbott Ct., Unit 303 Brantford, ON N3S 0E7 CANADA Toll Free: 888-689-1235 Email: customerservice@apcfilters.com Website: www.janitized.com Products: Janitized® premium quality aftermarket vacuum bags and filters for commercial cleaning. The Janitized® line includes vacuum bags, motor filters, HEPA filters, compostable vacuum bags, industrial sweeper/scrubber filters and specialty filters designed for the restoration industry. 18

JanSan Optimize.com / Petru & Associates 836 Turtle Creek Ct. Naperville, IL 60565 USA Phone: 630-922-1125 Email: ginny@petru.biz Website: www.jansanoptimize.com Company Officer(s): Ginny Petru, President Products: JanSan Optimize.com creates and optimizes inbound and outbound marketing communication services (online and offline) for the janitorial and maintenance supply industry, including SEO website building, e-Newsletters, SEO case studies, blogs, public relations and graphic design. 13 Kissner Milling Company Limited 32 Cherry Blossom Rd. Cambridge, ON N3H 4R7 CANADA Toll Free: 800-434-8248 Email: enquiries@kissner.com Website: www.kissner.com Products: Commercial bulk salt and packaged ice melter manufacturer and distributor, supplying a wide range of high-quality products. 17

22 — Maintenance Sales News — January/February 2019

KleenRite Equipment 1122 Maple St. Madera, CA 93637 USA Toll Free: 800-241-4865 Email: sales@kleenritemfg.com Website: www.kleenritemfg.com Products: U.S. manufacturer of commercial and industrial cleaning equipment. Complete portable line of extractors as well as carpet, upholstery, flood water removal, escalator cleaning and hard surface cleaning equipment. Designed for maximum performance and reliability. 14 Koblenz (Thorne Electric Co.) P. O. Box 18363 San Antonio, TX 78218 USA Toll Free: 800-548-5741 Website: www.koblenz-electric.com Products: Upright vacuum cleaners, floor machines, burnishers, shampoo/ polishers, and wet/dry vacuums. 13

Kruger Products L.P. 1900 Minnesota Court, Ste. 200 Mississauga, ON L5N 5R5 CANADA Toll Free: 800-665-5610 Website: www.krugerproducts.ca Products: Kruger Products’ away-fromhome division offers such items as bathroom tissue, facial tissue, paper towels, paper napkins, wipers, hand care and dispensing systems. North American market segments include food service, property management, health care, manufacturing, education and lodging. 19 Kutol Products Company 100 Partnership Way Sharonville, OH 45241 USA Toll Free: 800-543-4641 Email: sales@kutol.com Website: www.kutol.com Products: A manufacturer of commercial foam and liquid hand soaps, hand sanitizers and specialty skin care products made in the USA in the company’s modern FDA-registered, LEED Silvercertified facility. Products are available in wall mount, counter mount and portable pump, as well as pour and squeeze dispensing options. Private labeling available. 18 Lafitte Mop Co., Inc. P. O. Box 577 Villa Rica, GA 30180 USA Phone: 770-459-5966 Email: lmc@lafittemop.com Website: www.lafittemop.com Company Officer(s): John Lafitte; Cathy Lafitte Products: Looped-end and cut-end mop heads, dust mops and stick mops - made in the USA. Additional products include: brooms, brushes, handles and microfiber items. Green environmental dust mops and mop heads also provided, as well as roofing products. 18

Lambskin Specialties 250 Dufferin Ave. Winnipeg, MB R2W 5J1 CANADA Toll Free: 800-665-0202 Email: info@lambskin.com Website: www.lambskin.com Company Officer(s): Myron Schultz, President; Melvyn Pollins, Vice President Products: Manufacturer of DUST WAND wool dusters, wash mitts, Window Pro stripwashers, applicator pads, Floor Master polishing bonnets, and VacGuard Bumper Pillow. Also available, feather and synthetic dusters, glider microfiber mops, utility handles, natural synthetic chamois, squeegees, the Biomop biodegradable floor/wall duster, pad holder and MultiFlex flexible multi-purpose tool. 18 Libman Company, The 1 Libman Way Arcola, IL 61910 USA Toll Free: 877-818-3380 Website: www.libmanpro.com Products: Commercial cleaning tools including dust, sponge and wet mops; brooms; brushes; squeegees; and buckets. 19

Lindhaus USA 12941 Eagle Creek Pkwy. Savage, MN 55378 USA Toll Free: 800-498-7526 Email: info@lindhaus.com Website: www.lindhaus.com Company Officer(s): Al Carpenter, President Lindhaus USA; Michele Massaro, Owner and President Lindhaus SRL Products: Lindhaus offers the RX Hepa two-motor upright vacuum in 15-, 18and 20-inch widths, the Activa Pro single motor 12-inch upright and the Dynamic two-motor upright available in 12- or 15inch widths. Lindhaus vacuums feature geared belts, highest filtration, lowest sound and vibration levels and on-board tools. Other products include the Lindwash Pro versatile compact floor scrubber available in 12- or 14-inch widths; the LW46 wide path hybrid floor scrubber/drier – powered by battery or electric; and the LS50 wide path vacuum cleaner. 15 M+A Matting 340 Cross Plains Blvd. Dalton, GA 30721 USA Toll Free: 800-241-4696 Email: sandersen@mamatting.com Website: www.mamatting.com Products: M+A Matting was founded in 1963. The company’s extensive matting range is designed to meet the needs of numerous markets, including commercial, industrial, foodservice, education, healthcare and hospitality. The company sets a high standard of quality for its products and guarantees this quality with a 100 percent customer satisfaction guarantee. 19

M2 Professional Cleaning Products LTD 59 Talman Court Concord, ON L4K 4L5 CANADA Phone: 905-738-2007 Website: www.m2mfg.com Products: Manufacturer of buckets and wringers, along with a complete line of professional cleaning products including wet mops, dust mops, as well as a full line of assorted brushes and push brooms. M2 has over 40 years of manufacturing experience in the cleaning industry. 16

Magnolia Brush Manufacturers Ltd. P. O. Box 932 - 1001 N. Cedar Clarksville, TX 75426 USA Phone: 903-427-2261 Email: sales@magnoliabrush.com Website: www.magnoliabrush.com Products: Full line of floor, street, garage brushes; deck, scrub brushes; floor and window squeegees; dust mops; wet mops; microfiber; galvanized pails; tubs; detail brushes; and other assorted maintenance items. 19 Malish Corporation, The 7333 Corporate Blvd. Mentor, OH 44060 USA Phone: 440-951-5356 Email: info@malish.com Website: www.malish.com Products: Manufacturer of commercial and industrial floor machine brushes, including a full range of rotary brushes, foodservice/color-coded brushes, as well as janitorial brushes. 18

Mercantile Development, Inc. (MDI) 10 Waterview Dr. Shelton, CT 06484 USA Toll Free: 800-333-0900 Email: marketing@mdiwipers.com Website: www.mdiwipers.com Company Officer(s): Lucia Furman, President Products: MDI delivers a comprehensive line of Pro-Series® nonwoven wipers from Pro-Towel® heavy-duty rag replacement to Super Rag® reusable towels to Champion® all-purpose wipes. Specialty items like Classic® foodservice towels and Classic yellow treated dusters complete the Pro-Series product offering to tackle cleaning and wiping needs. 19

Meterpak, Inc. 1270 Fewster Dr. Mississauga, ON L4W 1A4 CANADA Phone: 905-624-0366 Email: meterpak@bellnet.ca Website: www.meterpak.com Products: Meterpak manufactures cleaning products that come in premeasured, water-soluble packets. Providing a cost-effective, less

wasteful and more environmentally friendly living, the company’s complete line consists of 28 different products including those with bio-based and highefficiency ingredients. Products include laundry detergents, floor cleaners, kitchen and restroom sanitizers. 18

Michael J. Hawkins, Inc. 1615 Colonial Pkwy. Inverness, IL 60067 USA Phone: 847-907-4099 Email: atrombetta@mjhawkinsinc.com Website: www.mjhawkinsinc.com Company Officer(s): Michael J. Hawkins Products: Executive recruiters in the sanitary maintenance and jan/san industries. The company connects people with opportunities specializing in sales, marketing and executive level positions. Whether a company is looking to hire high quality people or someone is looking for his/her next career, Michael J. Hawkins, Inc. makes it happen. 19 Michigan Brush Mfg. Co., Inc. P. O. Box 10247, 7446 Central Ave. Detroit, MI 48210-0247 USA Phone: 313-834-1070 Toll Free: 800-642-7874 Website: www.mi-brush.com, www.michiganbrush.com Products: Specializing in all types of brooms, brushes, mops, squeegees, paint rollers and related products. Special order products are available for machinery and equipment, including oversize paint rollers, brushes and squeegees. Prototypes, long and short runs invited. 18

Micro Essential Laboratory, Inc. P. O. Box 100824, 4224 Ave. H Brooklyn, NY 11210 USA Phone: 718-338-3618 Website: www.microessentiallab.com Products: Manufactured in the USA since 1934, items include Hydrion® pH paper, sanitizer test kits, pH buffer standards, and specialty test papers. 17 Microfiber & More, LLC 16425 Greenly St. Holland, MI 49424 USA Phone: 616-335-3545 Website: www.microfiber4sale.com Products: Various types of microfiber products including mops, cloths, dusters as well as frames and product hardware. 17

MidLab, Inc. 140 Private Brand Way Athens, TN 37303 USA Phone: 423-337-3180 Email: customerservice@midlab.com Website: www.midlabinc.com www.natturaproducts.com Products: Private brand chemicals with over 600 custom-blended formulas in powders, liquids and solids. A variety of packaging choices — totes, drums, pails, gallons, quarts, and convenience packets. In-house graphics available for brand development. 13 Moonsoft International, Inc. 3808 N. Sullivan Rd., Bldg. 12Q Spokane, WA 99216 USA Phone: 509-892-9363 Website: www.moonsoftcorp.com

Products: Specializing in all microfiber products. One of the first microfiber mass producers in China. Since 1996, Moonsoft has been supplying ultra split microfiber products. It offers all jan/san products. Moonsoft can personalize products and send from its warehouse in Spokane, WA. 18 Mor-Value Parts Co. (MVP) 653 36th St. S.E. Grand Rapids, MI 49548 USA Toll Free: 800-870-8700 Email: info@mor-value.com Website: www.mor-value.com Products: Large inventory of brushes, brooms, vac motors, squeegees and other parts for most makes. Vacuum bags for many makes, featuring Enviro-MAX bags. Same day shipping on stock items with late 5 p.m. cut-off. Wholesale only. No minimum dollar amount to meet. Free technical support. Can drop ship. Will special order non-stock parts. 11 Morcon 879 State Route 22 Cambridge, NY 12816 USA Phone: 518-677-8511 Email: info@morcontissue.com Website: www.morcontissue.com Products: Morcon is a converter of napkin, towel, tissue and specialty products for the away-from-home market. It has two converting facilities, located in Cambridge, NY, and Great Falls, SC. The company focuses on the food service, hospitality, healthcare, manufacturing and sanitation markets. 17

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Contact Golden Star for more information on our full line of hard surface cleaning products. Golden Star Inc. | 6445 Metcalf Avenue, Overland Park, KS 66202 www.goldenstar.com | 816.842.0233 | 800.821.2792

January/February 2019 — Maintenance Sales News — 23

Morgro Inc. 145 W. Central Ave. Salt Lake City, UT 84107 USA Phone: 801-266-1132 Email: rick@morgro.com Website: www.morgro.com Products: Manufacturer of premium ice melt. Products include: Ice Fighter Plus, with Propolyice, to help protect concrete from freeze/thaw damage; Sno-Plow, with Liqui-Fire, sodium chloride coated with magnesium chloride corrosion inhibitors; Cal-Melt, sodium chloride coated with calcium chloride; and Deep Thaw, sodium chloride coated with magnesium chloride. 18 Mosquito 15651 Container Ln. Huntington Beach, CA 92649 USA Phone: 714-899-9600 Website: www.mosquito-america.com Products: Commercial backpack vacuums, spotters and extractors. 18

NAPCO Bag & Film 1435 Bradley Lane, Suite 100 Carrollton, TX 75007 USA Phone: 972-245-8190 Email: dholloman@napcobag.com Website: www.napcobag.com Company Officer(s): Steve Rife, Executive Vice President Products: NAPCO Bag and Film is a privately-owned can liner manufacturer, dedicated to providing quality products in a variety of sizes and capacities, that satisfy the needs of each industry it serves. 19

National Chemical Laboratories, Inc. 401 N. 10 St. Philadelphia, PA 19123 USA Phone: 215-922-1200 Email: wsmith@nclonline.com Website: www.nclonline.com Company Officer(s): Harry Pollack, President and CEO; William J. Smith, Vice President of Sales and Marketing Products: For more than 60 years, facility service providers have turned to NCL for answers to tough sanitary maintenance problems. Its World Class Cleaning Solutions® are produced at the company’s one-half-million-square-foot manufacturing and operations center in Philadelphia, PA, with distribution locations in Philadelphia and Phoenix, AZ. NCL services the sanitary maintenance industry through a select distributor network in the United States and in over 55 countries around the world. NCL programs for cleaning and maintenance are used by K-12 education, building service contractors, the institutional and industrial sector, as well as the health care and foodservice markets. 19 National Wiper Alliance 875 Warren Wilson Rd. Swannanoa, NC 28778 USA

Phone: 828-236-1300 Website: www.nationalwiper.com Products: A converter and manufacturer of nonwoven dry wipes. 19

New Pig Corporation One Pork Ave. Tipton, PA 16684-0304 USA Toll Free: 855-493-HOGS (4647) Website: www.newpig.com Products: Spill control and liquid management items including absorbent mats, socks, booms, pillows and wipers. Other products include adhesive-backed floor mats. 19

Newaire 9483 State Hwy 37 Ogdensburg, NY 13669 USA Phone: 315-393-5454 Email: sduffy@queenaire.com Website: www.newairepurifiers.com Company Officer(s): Susan M. Duffy, President Products: Newaire offers a permanent natural solution to eliminating odors in smaller areas with little to no attention. This patented technology is Mother Nature’s solution to poor indoor air quality and ongoing odors of all types. 15

Nexstep Commercial Products 1450 W. Ottawa Rd. Paxton, IL 60957 USA Toll Free: 800-252-7666 Email: customerservice @ocedarcommercial.com Website: www.ocedarcommercial.com Company Officer(s): Todd Leventhal, President; Joel Hastings, General Manager Products: A complete line of cleaning products including angle and corn brooms, push brooms, brushes, wet mops, dust pans, microfiber, squeegees, scrapers, dust mops, dusters, dispensers, sponges and pads, rotary brushes and pad drivers, carts, floor signs, buckets and wringers, mopsticks, handles, bathroom accessories, and waste containers. 18

Nittany Paper Mills, Inc. 6395 State Route 103 North Lewistown, PA 17044 USA Toll Free: 888-288-7907 Email: info@nittanypaper.com Website: www.nittanypaper.com Company Officer(s): Don Chapman, President Products: The company’s goal is to differentiate from its competitors by providing products on a timely basis that have value-added characteristics that the end-consumer demands. Touch-free dispensing, paper made with 100 percent recycled fiber, economical prices, and customer service that exceeds expectations drive Nittany Paper’s product offering to succeed. The company’s vision is the establishment of a selective distribution net-

24 — Maintenance Sales News — January/February 2019

work throughout North America that offers innovative washroom products, and that not only fulfills the requirements for a touch-free society, but do so in an economical way. 17

NPS Corporation 3303 Spirit Way Green Bay, WI 54304 USA Phone: 920-983-2234 Email: sotto@npscorp.com Website: www.npscorp.com Products: NPS manufactures a collection of American-made disposable paper hand towels, bath tissues, napkins and wiping products for the jan/san, foodservice, automotive, industrial and safety markets. NPS is also a manufacturer of disposable nonwoven wiping and spill control products. NPS brands include MERFIN®, RESPONSE®, REACT™, RETAIN™, Spilfyter®, and Sustayn™. 19 NSS Enterprises 3115 Frenchmens Rd. Toledo, OH 43607 USA Toll Free: 800-677-1663 Email: info@nss.com Website: www.nss.com Company Officer(s): Mark Bevington, Owner/Operator; Mark McKenzie, Vice President of Sales Products: NSS Enterprises is a full-line manufacturer of commercial cleaning machines for both hard floor and carpet applications. It offers a complete selection of riding and walk behind automatic scrubbers, floor machines, corded and battery burnishers, sweepers, carpet vacuums, carpet extractors, and wet/dry vacuums. 19 Nyco Products Company 5322 Dansher Rd. Countryside, IL 60490 USA Toll Free: 800-752-4754 Email: customerservice@nycoproducts.com Website: www.nycoproducts.com Company Officer(s): John Wunderlich, President; Bob Stahurski, CEO Products: Manufactures specialty cleaning chemicals and brands to help customers build better brands. Brands include Marvalosa, OM1 Series, ZING Boat Cleaners, e.Logical, ez2mix and e.mix Dilution Control, and Nyco national brand for industry and institutional markets. 19 Occidental Chemical Corporation 1600 S. Madison St. Ludington, MI 49431 USA Toll Free: 888-293-2336 Email: calciumchloride@oxy.com Website: www.icefreesidewalks.com Products: American-made calcium chloride products. OxyChem’s ice melters include PELADOW™ Premier Snow &

Ice Melter, COMBOTHERM™ Blended Deicer and DOWFLAKE™ Xtra 83-87 percent Calcium Chloride Flakes. Trusted by maintenance professionals for over 60 years and available through an experienced network of distributors. 17

Palmer Fixture P. O. Box 10887 Green Bay, WI 54307 USA Phone: 920-884-8698 Email: info@palmerfixture.com Website: www.palmerfixture.com Products: Hand dryers, towel dispensers, tissue dispensers, napkin dispensers, soap and soap dispensers, and stainless steel cabinets. 14 Perfect Products, Inc. 303 Smith St., Ste. 4 Farmingdale, NY 11735 USA Phone: 631-643-7060 Website: www.gumwand.net Products: Upright heavy-duty commercial vacuums, backpacks, wet and dry canisters, mops, dust mops, hoses, wands, electric cords, gum removal wands, janitorial products. 14

Perfex Corporation 32 Case St., Poland, NY 13431 USA Phone: 315-826-3600 Email: perfex@perfexonline.com Website: www.perfexonline.com Products: Eliminate cross-contamination with Perfex color-coded brooms, brushes and handles. Brushes are polypropylene which does not absorb water, causing bacteria. Products are 100 percent green, recyclable and fused. Fused brushes eliminate areas where bacteria can harbor, eliminating crosscontamination. Engineered to exceed the demands of today’s environments. 17 Perform Manufacturing, Inc. 1624 S. 45th St. Kansas City, KS 66106 USA Toll Free: 800-423-9861 Website: www.performmfg.com Products: Specialty chemicals for industrial and institutional markets. 14

Peter Greven Skin Care Co. 962 Frederick Ave. NW Grand Rapids, MI 49504 USA Phone: 616-745-3510 Website: www.grevensolutions.com Products: Peter Greven Skin Care specializes in high performance and high quality skin care products for industry. It offers “before work” creams, light-duty skin cleanser, and heavy-duty cleansers and conditioners. 18 PIC Business Systems 5119 Beckworth Blvd., Suite 106 San Antonio, TX 78249 USA Phone: 210-690-9106 Email: randy.lane@picbusiness.com Website: www.picbusiness.com

Company Officer(s): Stan Zwinggi, President & CEO; John Lowry, Executive Vice President & COO Products: PIC ERP is web-based, fully integrated ERP software designed specifically for jan/san distributors. Used by top ISSA distributors and offering a 6month ROI, this paperless system runs inside a browser window. Integrated WMS delivers 99.9 percent accuracy, and integrated routing saves 30 percent on fuel costs. Smartphone delivery, service tech CRM, EDI/XML and REST API available. 19

Plus Manufacturing P. O. Box 7288 Spokane, WA 99207 USA Toll Free: 800-776-2966 Email: info@soapfreeprocyon.com Website: www.soapfreeprocyon.com Products: Soap Free Procyon cleaning products include Extreme! carpet cleaner, tile and grout cleaner, spot and stain remover, carpet and upholstery cleaner, Plus Powder, and multi-purpose cleaner and degreaser. Private branding is also offered. 15

Polydros, S.A. La Granja, 23 - Pol. Industrial Alcobendas, Madrid 28108 SPAIN Phone: (+34) 916610042 Website: www.cleaningblock.com Products: WC cleaner to remove hard water stains; griddle cleaner for a safe and perfect flat top griddle; grill cleaner for the safe removal of incrusted grease; kitchen utensil cleaner where scouring pads fail; pool cleaner to eliminate algae, lime and stains; and heavy-duty cleaner for different surfaces. 17

Email: info@prolinkhq.com Website: www.prolinkhq.com Products: Pro-Link is a janitorial supply, marketing and buying organization with a nationally recognized brand of high quality janitorial products. It offers dedicated field support, training and centralized procurement. Programs available to improve business operations include sales training, management tools and sustainable cleaning, along with selling to BSCs, government and long-term care facilities. 16

Proform 1 Fairchild Ct., Suite 290 Plainview, NY 11803 USA Phone: 516-576-3848 Email: mitchell@proformmat.com Website: www.proformmat.com Company Officer(s): Jeff Saltzman, Mitchell Saltzman Products: Proform matting creates a welcoming impression on visitors and guests, protects interior surfaces, and reduces the risk of falls. Elegant Proform matting is available in a multitude of colors and patterns. Proform provides nationwide installation and logos customized to meet customers’ needs. Proform offers free layout design and photo renditions. 19

Queenaire Technologies, Inc. 9483 State Hwy 37 Ogdensburg, NY 13669 USA Phone: 315-393-5454 Email: sduffy@queenaire.com Website: www.ozoneexperts.com Company Officer(s): Susan M. Duffy, President; Nicole M. Duffy, CFO

Products: Queenaire Technologies offers a full line of ozone and hydroxyl products, for eliminating odors and improving air quality, in a wide range of applications. 18 QuestSpecialty Corp. P. O. Box 624 Brenham, TX 77834 USA Phone: 713-896-8188 Email: info@questspecialty.com Website: www.questspecialty.com Products: Manufacturer of chemicals; aerosols, liquids, powders, lubricants, hand cleaners, insecticides, herbicides, disinfectants, wipes, adhesives and sealants. 18

R & B Wire Products, Inc. 2902 W. Garry Santa Ana, CA 92704 USA Toll Free: 800-634-0555 Email: sales@rbwire.com Website: www.rbwire.com Products: R&B is a global diversified manufacturer of linen, laundry and refuse transportation products. R&B’s proprietary line of products serve the jan/san, healthcare, coin-laundry, hospitality, commercial laundry, material laundry and car wash sectors. R&B has leadership positions with wire laundry carts, hampers, vinyl and poly trucks. 17 R3 Reliable Redistribution Resource 8338 Austin Ave. Morton Grove, IL 60053 USA Toll Free: 866-987-R3R3 (7373) Email: jim.merfeld@r3redistribution.com Website: www.r3redistribution.com

Company Officer(s): Pat Larmon, President and Chief Executive Officer; Earl Engleman, Division President Redistribution; and Doug Kyle, Vice President of Marketing Products: R3 Reliable Redistribution Resource® has a large and experienced sales and support team. It offers the highest level of national and local support and expertise to distributor customers. It is THE R3 FACTOR - one purchase order, one delivery, one accounts payable, 24/7 on-line ordering and order tracking, full marketing support and incentive programs, category management expertise, one consultative sales contact – that is The Difference That Makes You Better! 19 RD Industries, Inc. 7417 N. 101 St. Omaha, NE 68122 USA Toll Free: 800-759-7090 Email: sales@rdindustries.com Website: www.rdindustries.com Products: RD Industries designs, manufactures, and distributes closed-loop chemical containment and dispensing systems. These systems increase enduser safety, reduce chemical waste and optimize product performance. 17

RDA Advantage 5808 S. Rapp St., Suite 220 Littleton, CO 80120 USA Phone: 303-794-2400 Email: tracy@rdaadvantage.com Website: www.rdaadvantage.com Company Officer(s): Mark Lyle Products: Towels, tissue, napkins, dispensers, high and linear low-density can

Premier Mop & Broom 2395 Railroad St. Corona, CA 92880 USA Toll Free: 800-959-3402 Email: premiermop@premiermop.com Website: www.premiermop.com Company Officer(s): Tom Buckles, President Products: Premier Mop & Broom is a full line manufacturer of wet mops, dust mops, corn brooms and related products. It specializes in manufacturing custom private label products made to customer specifications. The company has been manufacturing products in the USA for over 65 years. 18 Pro-Link, Inc. 45 Dan Rd., Suite 250 Canton, MA 02021 USA Toll Free: 800-745-4657

January/February 2019 — Maintenance Sales News — 25

liners, bath rolls, wipers, food service cutlery and containers, gloves, floor pads, cleaning pads, scrubbers, mop heads, brooms, foaming and liquid hand soap, hand sanitizers, wall and counter mount soap dispensers, jan/san products, foil, film, paper and plastic bags. RDA Advantage consists of 13 redistributors and 18 warehouses across North America. RDA Advantage provides customers with local service, quality products, preferred pricing and quick delivery. Current redistributors sell national jan/san and foodservice brands, as well as RDA Advantage’s own Advantage, Vintage brand products including Maintenance Pro Vintage and Vintage ReNature. 19 RedDot Brands 300 Wengel Dr. Reedsburg, WI 53959 USA Toll Free: 844-788-9564 Email: support@reddotbrands.com Website: www.reddotbrands.com Products: RedDot Brands offers roll towel, toilet tissue, skin care, air care, and glove dispensing solutions that leave impressions on end-users. The company’s in-house design team will help build a customer’s story with both automated and battery-free options. Customers can also have the option to add LCD screens to self-promote or generate ad revenue. 18

Rep Toolkit 1640 Kasserine Ct. Twinsburg, OH 44087 USA Phone: 330-963-0000 Email: info@reptoolkit.com Website: www.reptoolkit.com Products: Mobile apps for the jan/san distributor sales rep. Simplified order entry and account information, supporting multiple devices. 14

RJ Schinner N89 W14700 Patrita Dr. Menomonee Falls, WI 53051 USA Toll Free: 800-234-1460 Website: www.rjschinner.com Company Officer(s): Jim Schinner, CEO; Ken Schinner, President; Joe Siekierski, CFO/Treasurer; Tim Angers, Secretary Products: RJ Schinner is one of the largest privately-held redistributors in the United States, with over 65 years of wholesaling experience and 17 distribution centers nationwide. It services the foodservice, lodging, grocery, janitorial supply and office supply markets with both national brands and exclusive private label brands. 19 Roetech 25 Connair Rd. Orange, CT 06477 USA Phone: 203-795-1283 Email: dschmidt@roebic.com

Website: www.roetech.com Company Officer(s): Derek Bush, President; Stuart Bush, CEO Products: Manufacturer of a complete line of exclusive bacterial-based plumbing products. Line includes septic and cesspool, grease trap, main line, drain openers and maintenance treatments. Private label available. Roetech is positioned to formulate products for the specific needs of its customers. 19 Ronco Safety Products 70 Planchet Rd. Concord, ON L4K 2C7 CANADA Phone: 905-660-6700 Email: marketing@roncosafety.com Website: www.roncosafety.com Products: Ronco is a manufacturer of personal protective equipment (PPE) especially designed for comfort, durability and value in workplace applications that require head, hand, and body protection. 19

Royal Paper Converting, Inc. 10877 Wilshire Blvd., Suite 1606 Los Angeles, CA 90024 USA Phone: 310-481-1400 Email: info@royalpaper.us Website: www.royalpaper.us Products: Manufacturers of a complete line of away-from-home paper products. Servicing both jan/san and foodservice industries. 18 Royce Rolls Ringer Co. 16 Riverview Ter. Grand Rapids, MI 49505 USA Toll Free: 800-253-9638 Email: information@roycerolls.net Website: www.roycerolls.net Company Officer(s): Charles Royce; William Swartz Products: Manufacturer of stainless steel products including housekeeping carts (which accommodate both traditional and microfiber systems), utility carts, chair/trash carts, mop bucket/ wringer combos, toilet paper dispensers, and other restroom and kitchen fixtures. All items include a 10-year guarantee and are made in America. 19

Safety Zone, The P. O. Box 85 Centerbrook, CT 06409 USA Phone: 860-767-2600 Website: www.safety-zone.com Products: Direct importer and manufacturer of supplies and devices for safety, medical and food processing applications. 16 Salt Depot Inc. P. O. Box 1976 West Jordan, UT 84084 USA Phone: 801-282-1250 Website: www.saltdepotinc.com Products: Manufacturer of snow and ice removal compounds for both consumer and commercial contractors. 14

26 — Maintenance Sales News — January/February 2019

Scotch Corp/ Instant Power® Professional 1255 Viceroy Rd. Dallas, TX 75247 USA Toll Free: 800-334-2077 Email: sales@instantpowerpro.com Website: www.instantpowerpro.com Products: Scotch Corporation/Instant Power® Professional is a national manufacturer of dual hydroxide drain openers and biological drain cleaners. Instant Power® Professional products are effective nonacid drain care items and include: heavy-duty drain opener, crystal lye, main line cleaner, commercial drain cleaner, septic system and holding tank treatment, waterless urinal cleaner and sealer, toilet and urinal cleaner, porta treats, septic pacs, beverage tower cleaner and others. 19

Seatex Ltd. 445 Texas Hwy. 36 Rosenberg, TX 77471 USA Phone: 713-357-5300 Website: www.seatexcorp.com Products: Industrial, oil field, food service ancillary, foodservice warewash, janitorial and housekeeping, food processing, laundry, microbial and enzyme items. 15

Seko Dosing Systems Corporation 913 William Leigh Dr. Tullytown, PA 19007 USA Phone: 215-945-0125 Toll Free: 866-651-4323 Email: info@sekousa.com Website: www.sekousa.com Products: Offering chemical control solutions in the institutional and light industrial markets. Applications include manual and automatic warewashing, drain and odor control, on-premise laundry, chemical preportioning, water treatment and swimming pools. 19 Sheppard Redistribution, Inc. 1122 Longford Rd. Oaks, PA 19456 USA Toll Free: 888-733-4787 Email: info@sheppard-enterprises.com Website: www.sheppard-enterprises.com Products: A growth-oriented master redistributor of paper products, janitorial, industrial and foodservice supplies. Serving the Mid-Atlantic and greater Cleveland, OH, regions. 18

Sky Systems Co., Inc. 1825 Taylor Place Ontario, CA 91761 USA Phone: 909-923-7040 Website: www.skysystemscoinc.com Products: Sky Systems Co., Inc. is a manufacturer and wholesaler of washroom products. It specializes in the manufacture of the 800ml bag-in-box dispensing systems and distributes a wide range of electric hand dryers, urinal

block-screens and rim cages with enzymes. Bag-in-box dispensing system is available in 500, 800, 1000, and 8000ml with the full line of soap refills. 10

Solo Incorporated 5100 Chestnut Ave. Newport News, VA 23605 USA Phone: 757-245-4228 Website: www.solousa.com Products: The company has applied over 60 years of experience with sprayers for horticulture and agriculture to produce the best spray and foam applicators for the cleaning and sanitation industry. Solo sprayers are designed with Viton® seals for acidic solutions and EPDM seals for alkaline solutions. Foaming sprayers are equipped with Viton® or EPDM seals. 18

Sörbo Products P. O. Box 1312 Palm Desert, CA 92260 USA Phone: 760-202-4003 Email: sorbo@sorboproducts.com Website: www.sorboproducts.com Products: Manufactures window cleaning equipment. Sörbo’s products and techniques are created and dedicated to save the window cleaner time and money. For 20 years, Sörbo has engineered and produced squeegees, washers, handles, as well as exclusive products including: the longest squeegee, ranging from 48” to 78” in length–Eliminator; the quickest twistlock system on an extension pole–California Dream Pole; bucket stands with tool holders allin-one–Quadropod & Leif Cart; a unique rubber blade trimmer–the Docket; and a vertical blind or louvre window washer and squeegee–the Tricket. Products are Made in the USA. 19

Spartan Chemical Company, Inc. 1110 Spartan Dr. Maumee, OH 43537 USA Toll Free: 800-537-8990 Email: customerservice@spartanchemical.com Website: www.spartanchemical.com Company Officer(s): Stephen H. Swigart, Chairman of the Board; John W. Swigart, President; James R. Lenardson, Executive Vice President; Justin W. Black, Treasurer; Bryan N. Magnum, Vice President of Sales; David N. Reed, Vice President-National Accounts; William J. Schalitz, Vice President, Research & Development; John Roemer, Vice President of Supply Chain Management; JP Little, Vice President of Information Technology; and Cali E. Sartor, Vice President of Marketing and Advertising Products: A formulator and manufacturer of sustainable cleaning and sanitation solutions for the industrial and institutional markets since 1956. A U.S. employer, Spartan manufactures products from its state-of-the-art manufactur-

ing facility in Maumee, OH, and sells both domestically and internationally through a selective network of distribution. Its chemical products and services are used in building service contractor, education, healthcare, food service and processing, lodging/hospitality, and industrial markets. 19 St. Nick Brush Co. (Hardwood Lumber Co.) P. O. Box 15 Burton, OH 44021 USA Phone: 440-834-1891 Website: www.stnickbrush.com Products: Manufacturers of industrial and household brushes and brooms. The company also manufactures over 100 different types of wooden blocks for brooms and brushes. 15

Starco Chemical Co. Union Ave. & DuBois St. East Rutherford, NJ 07073 USA Phone: 201-935-4300 Website: www.starcochemical.com Company Officer(s): Martin Zaret, Vice President of Sales; Harvey Wasserman, Vice President of Sales Products: Starco Chemical is a national manufacturer of detergents, disinfectants and cleaning compounds. It manufactures liquid, powder and solid products. The company is a low-cost provider of high performance and quality products. 17 STEP1 Software 3547 Old Conejo Rd., #104 Newbury Park, CA 91320 USA Toll Free: 800-553-2602 Website: www.STEP1.com Products: No. 1 installed software package for the jan/san distribution industry. The company’s ultra-modern SQL server platform is helping customers of all sizes. The company provides tablet solutions for sales reps and end-users placing orders online. Three-time winner of ISSA’s Best Customer Service Award. 19

Strategic Market Alliance (SMA) 13024 Ballantyne Corporate Pl., Suite 600 Charlotte, NC 28277 USA Toll Free: 855-762-0011 Email: info@smasolutions.com Website: www.smasolutions.com Company Officer(s): Richard McGann, President and CEO; Jack Dietrich, COO Products: Strategic Marketing Alliance (SMA) is an inter-dependent, memberowned cooperative. Comprised of North American janitorial, sanitation and foodservice distributors, SMA’s mission is to create value-based business solutions that result in mutually beneficial and sustainable partnerships between suppliers, member distributor owners and mutual customers. 19

Superabrasive, Inc. 9411 Jackson Trail Rd. Hoschton, GA 30548 USA Phone: 706-658-1122 Website: www.superabrasive.us Products: ShinePro® diamond pads restore and maintain concrete, natural stone, VCT and resin floors. The diamond pads are offered in all popular sizes for use on any floor machine, and can be used wet or dry. ShinePro® diamond screens are designed for aggressive cutting on worn out floors. 16

Tanis Brush Inc. 3660 Kettle Ct., East Delafield, WI 53018 USA Phone: 262-646-9000 Toll Free: 800-234-7002 Email: sales@tanisinc.com Website: www.tanisbrush.com Company Officer(s): Rachel Tanis, Sales Engineer Products: Specialty and custom engineered hand brushes and brooms for jan/san use. Tanis also offers brushes with antimicrobial filament. Other products include brushes for flow management, surface finishing, surface preparation and weather strip/seal. 19 TCD Parts, Inc. 19450 Hwy. B Edgerton, MO 64444 USA Toll Free: 800-823-8313 Email: tcdparts@tcdparts.com Website: www.tcdparts.com Products: Commercial kitchen repair parts. Specializing in tubing, including dishmachine squeeze tubes, warewash dispenser squeeze tubes, laundry dispenser squeeze tubes and supply tubing. TCD product line consists of tubing, chemical dispensers, dishmachine repair parts, fittings/connectors, check valves, electrical repair parts, kitchen equipment, chemical storage racks, and chemical testing/safety products. 16

Tolco Corporation 1920 Linwood Ave. Toledo, OH 43604 USA Phone: 419-241-1113 Website: www.tolcocorp.com Products: Tolco sells over 500 products to the janitorial, food service, industrial, office supply, auto detailing, beauty & barber, consumer and animal health markets. 19 Transmacro Amenities 9595 Six Pines Dr., Suite 8210 The Woodlands, TX 77380 USA Toll Free: 800-432-7627 Website: www.transmacroamenities.com Products: Bar soaps, shampoo and lotion for institutional and hospitality industries. 16

Triple S 2 Executive Park Dr. N. Billerica, MA 01862 USA Phone: 978-667-7900 Email: info@triple-s.com Website: www.triple-s.com Company Officer(s): Eric Flinton, President; Alan Sadler, CEO; Jim Keough, Vice President of Marketing; Sandra Moscillo, Vice President of Supplier Relations and Operations Products: Triple S is a member-owned national distribution service and logistics company that provides facility maintenance solutions to healthcare, education, commercial, retail, government, and building service contractor markets. 19 Trojan Battery Company 10375 Slusher Dr. Santa Fe Springs, CA 90670 USA Phone: 562-236-3000 Email: info@trojanbattery.com Website: www.trojanbattery.com Company Officer(s): Armand Lauzon, President & CEO; Bryan Godber, Senior Vice President of Corporate Marketing & Product Management; Phil Taylor, Chief Human Resources Officer; Edward Dunlop, Senior Vice President & Chief Financial Officer; and Michael Everett, Senior Vice President of Engineering Products: Solar and motive deep-cycle battery products used for golf and utility vehicles, NEV, commercial trucking, aerial work platforms, material handling, recreational vehicles, oil/gas, airport ground support and renewable energy. Batteries come in deep-cycle flooded, lithium, AGM, and gel varieties, ranging from 2 to 36 volts. 19

U.N.X. INCORPORATED P. O. Box 7206 Greenville, NC 27835 USA Phone: 252-756-8616 Email: jessica@unxinc.com Website: www.unxinc.com Company Officer(s): Todd Clements, Director of Operations; Terry Hammond, Director of Sales Products: U.N.X. INCORPORATED is a full service provider of laundry, housekeeping and warewashing chemicals. Professional service, proven cleaning formulations and state-of-the-art chemical dispensing systems have built a solid reputation for U.N.X. The company strives to provide the best chemical detergents and specialties to key consumer industries. 19 U.S. Battery Mfg. Co. 1675 Sampson Ave. Corona, CA 92879 USA Phone: 951-371-8090 Website: www.usbattery.com Products: Complete line of deep cycle batteries for sweepers/scrubbers, golf cars, marine, military and special application requirements. 19

U.S. Lambswool 3540 Bertha Dr., Baldwin, NY 11510 USA Phone: 516-546-0395 Email: uslw56@optimum.net Website: www.uslambswoolapps.com Company Officer(s): Jacqueline Goldstein, Elliot Goldstein Products: Since 1977, U.S. Lambswool has manufactured quality floor finish applicators, including 100 percent lambswool, 100 percent synthetic, flocked foam for waterbase finish and the company’s “white woven” 100 percent lint free pads for all finishes. 19

United Group, The (TUG) 100 S. Pavilion Cir. West Monroe, LA 71292 USA Phone: 318-387-9676 x209 Email: sbrodie@unitedgroup.com Website: www.unitedgroup.com Company Officer(s): Ty Huffer, President; Tobie F. McKown, CEO/ Chairman of Board of Directors Products: Member-owned, national sales and marketing organization for independent distributors of jan/san, industrial packaging, foodservice and safety products and equipment. The United Group’s mission is increased market share and profitability for members and suppliers with strong, mutually-beneficial partnerships. 19

Universal Business Systems 185 Industrial Pkwy., Suite J Somerville, NJ 08876 USA Phone: 908-725-8899 Email: synergysuite@ubsys.com Website: www.ubsys.com Products: Universal Business Systems’ complete distribution software solution, Synergy Suite, features an innovative ERP system powering everything from back-office operations to warehouse management. Seamless integration features eCommerce with up-to-date pricing and product content, live customer and sales data analysis, and real-time CRM/ account management tools. Cloud optimized and mobile friendly for 24/7 access. 18

Von Drehle Corporation 612 3rd Ave., N.E. Hickory, NC 28601 USA Toll Free: 800-438-3631 Website: www.vondrehle.com Products: Quality towel and tissue products since 1974. Green Seal certified, Green Hotels Association approved vendor, U.S. EPA-CPG approved supplier, U.S. Green Building Council Member. Towels - centerpull, mini-centerpull, multi-fold, mini multi-fold, c-fold, singlefold, hardwound, household roll; Tissue jumbo roll, standard bath, porta-roll, rotoroll, facial. Brand names: Preserve, Precious, Premium Quality, Feather Soft, Blue Mist. 18 Continued on Page 44

January/February 2019 — Maintenance Sales News — 27

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Maintenance Sales News Focus On: WHOLESALERS & BUYING GROUPS

ADVERTORIAL

The United Group (TUG) Connects 400-Plus Members With Nearly 200 Preferred Suppliers

he United Group® (TUG) is a 100 percent Member-owned, nationwide sales and marketing group for independent B2B and B2G distributors across the United States. Founded in 1983, and headquartered in West Monroe, LA, TUG connects 400-plus Members with nearly 200 Preferred Suppliers, including major national and regional manufacturers and redistributors. The United Group is dedicated to promoting strong relationships among Members and Suppliers for increased sales and enhanced profitability for all.

STRENGTH IN NUMBERS Joining a buying group like TUG can help increase purchasing power for independent distributors. It can be tough to compete against the large chains, and many of our distributors find that manufacturers are more accommodating for a group member than they might otherwise be for an unaffiliated company. We also encourage our Members to work cooperatively through TUG’s secure website to find solutions and move product member to member. The United Group charges no application fees or membership dues, and every Member owns a single and equal share of the group. All Members are encouraged to increase their involvement through participation on committees, the board of directors, task forces and at the annual stockholder meeting. Member Stockholders network with one another at regional meetings and with Preferred Suppliers at TUG’s annual Conference, helping to cement long-lasting business and personal relationships.

MOTIVATED TO CONNECT The United Group seeks to serve Suppliers as fully as our Members, giving them the tools they need to be successful. We work with our Suppliers to market their products to Members and create more sales opportunities. TUG charges no fees to become a Preferred Supplier, and we offer many free and paid marketing opportunities. As a Preferred Supplier, your company gains instant national coverage, and our Membership becomes your distribution network. We want to help you to both gain new customers, and grow sales to existing accounts. Suppliers are free to discuss rebate programs without exception and are afforded quality, one-on-one meeting time with Members at TUG’s annual Conference. Our Supplier partners have become some of our best advocates and often recommend The United Group to their customers.

OUR MARKETS TUG is focused on four market segments: Janitorial/Sanitary, Foodservice, Industrial Packaging and Safety products and equipment. Our executive staff negotiates with Suppliers for the best possible rebate programs, and TUG makes contract details available on a 24/7 basis to every Member. We conduct annual reviews with our top Suppliers to maximize value for all stakeholders, and we consistently strive to facilitate Member-Supplier collab-

oration. Our full-time Growth Rebate Auditor communicates with, and assists Members in meeting targeted rebate goals, and our Marketing Allowance Auditor helps resolve discrepancies and clarify rebate terms for Members. Working through Member committees, TUG verifies potential Suppliers for industry longevity, proven success, relevance, quality, special attributes, and breadth of product lines before presenting them to the membership. A number of Suppliers offer volume discounts in addition to contract and growth rebates on purchases.

The United Group is dedicated to promoting strong relationships among Members and Suppliers for increased sales and enhanced profitability for all.

We also offer private label products exclusively through our Supplier partners, including TUG-branded tape, towel and tissue lines.

BENEFITS OF MEMBERSHIP TUG’s user-friendly website (www.unitedgroup.com) provides Members with information on solutions to shared business concerns, vendor product and system sales flyers, product training and testimonial videos, news releases, and promotional specials. The website also features a secure, password-protected portal where Members can easily check their rebate earnings, exchange information and business strategies, and publish requests to collaborate on national accounts. TUG’s professional quarterly news and marketing magazine, United Connects, features industry news, product news, Member and Supplier company profiles and other articles of special interest to group stakeholders. TUG publishes news items free of charge for all Member Stockholders and Preferred Suppliers. The magazine is mailed to every Member and Supplier company, posted on TUG’s website and distributed to prospects. Preferred Suppliers can also increase brand awareness and grow sales by supporting United Connects with paid print advertising.

30 — Maintenance Sales News — January/February 2019

ONWARD AND UPWARD In 2018, The United Group continued its steady growth, adding 9 new distributor Members and 9 new industry Suppliers to its rosters, and announcing a new reciprocal partnership with TriMega Purchasing Association in June. TUG’s annual Conference was held in Anaheim, CA, April 30 through May 3, featuring a busy schedule for attendees with plenty of opportunities to do business, have fun and make new industry connections. TUG’s Member-established GSA contract program continues to attract new participants and provide increased sales opportunities for Members. TUG’s 2017 incentive travel program, TUG Treks, concluded another successful year with a week-long getaway at the Grand Wailea Waldorf Astoria Resort, in Maui, HI, for over 155 individual Members and Suppliers in September 2018. TUG continues to improve its singular, proprietary Conference software, which allows Members to choose which Suppliers to meet with during tabletop sessions, and rank them in order of priority before the system generates their schedules. Suppliers can use the system to view their own meetings, search Member schedules for openings, and contact Members directly with meeting requests. The system has received positive reviews from attendees who find it easy to use during the Conference. Since 2014, we have utilized our own app (The United Group app), which allows Conference attendees to view their full event and meeting schedules, exchange contact details with each other, access resort maps of session and event locations, find information about Suppliers, review show specials, and more. In 2019, TUG’s National Conference will be held April 10-13 at the Gaylord National Resort & Convention Center, in National Harbor, MD, and promises to be another fun and worthwhile event where relationships are forged and strengthened. Our 2019 Conference will include Member/Supplier tabletop meetings, an evening Washington, D.C. monument tour for Members and guests, new Member orientation, annual stockholder meeting and market segment breakout sessions. In the coming year, TUG will be represented at major industry trade shows like ISSA and Pack Expo, will hold several regional Member meetings, and will promote Supplier product training seminars. We are constantly working behind the scenes to improve the United Group website interface for increased functionality for our Members. The United Group will remain committed to helping distributors be more profitable and competitive, in a changing marketplace, by offering them new tools, technology and Member services.

To find out how United Group membership could benefit you, contact us today for a FREE rebate analysis (general guideline only, asSupplier terms vary). For more information, visit www.unitedgroup.com or call United Group President Ty Huffer at 318-387-9676, ext. 205.

If only it were this easy to increase your cash flow…

Who says it’s not? Joining The United Group® (TUG) could be an easy strategy for increased cash flow every month. We are a national sales and marketing organization for independent distributors like you. We negotiate the best programs with premium Jan-San, Packaging, Foodservice and Safety vendors and administer monthly rebates for your purchases* with them. The United Group has been Member-owned since 1997, and every Member owns a single share and an equal vote. TUG charges no application fees or membership dues, and Members have 24/7 access to rebate reports and Supplier program details.

Other United Group Member benefits include: • Increased purchasing power • Annual networking Conference • Low operating costs for maximum rebates • TUG Treks incentive travel program • Interactive Member business forums • Online rebate tracking on our secure website • Accountable and supportive full-time staff Contact Ty Huffer today at (318) 387-9676, ext. 205 to learn how The United Group can benefit your business and put more profit into your bottom line. *Rebates applied according to Supplier payment terms

www.unitedgroup.com | 100 South Pavilion Circle, West Monroe 71292 | 318.387.9676

Maintenance Sales News Focus On: WHOLESALERS & BUYING GROUPS

ADVERTORIAL

DPA Members Receive Discounts And Marketing Allowances, Helping Them Save Money And Grow Sales

MISSION The DPA BUYING GROUP (www.DPABuyingGroup.com) is dedicated to increasing the sales and profits of its member distributors and preferred suppliers. The marketing and procurement organization consists of over 900 independent distributors and 230-plus national vendors within the Janitorial/Sanitary, Safety Equipment & Clothing, Packaging, Restoration, Industrial Tools, and now Public Safety (Police, Fire, & EMS) segments. DPA membership enables profitable business relationships, industry awareness and lifelong friendships. HISTORY Distributor Partners of America (DPA) was formed in September 2000 by 67 independent high volume janitorial/sanitary distributors. From DPA’s inception, members wanted to establish a high caliber and selective organization to increase their sales and profits with DPA preferred suppliers. The group’s preferred suppliers provide discounts and marketing allowances to distributor members to help them save money and grow their sales. DISTRIBUTOR BENEFITS DPA offers independent distributors quarterly marketing allowances on purchases made with the group’s preferred suppliers, which are exclusive to the buying group members. In addition to the marketing allowances, DPA negotiates better pricing, lower minimum order requirements, extra promotions and better prepaid freight policies with its vendors. Also, DPA’s annual buying and networking conference is an opportunity for distributors to meet one-on-one with over 60 supplier companies, and to learn about the latest products and industry innovations. Members can also network in roundtable discussions to share best practices with one another. “The meetings are invaluable because they allow distributors, like me, to establish personal relationships with executive level contacts of each DPA supplier. If you have an opportunity or a problem, you know who you can call, and you know you will receive the maximum support,” said DPA President Jeff Tishko – Colker Company, Pittsburgh, PA. This year’s DPA “Partnership Driven” Conference will take place in Indianapolis, IN, on April 15-17, 2019, at the J.W. Marriott Luxury Hotel. The show is invite-only and The most recent DPA Supplier of the Year was Deb USA, limited to DPA distributors and of Charlotte, NC. Shown, left to right, are Zac Haines, suppliers. of DPA; Stephen Lander and Tom McLaughlin, “You won’t find any end-users or both of Deb USA; and Jeff Tishko, of DPA. contract cleaners walking the floor at our showa,” said Zachary Haines, DPA’s CEO. “DPA’s preferred vendors offer Show Specials to distributor attendees to help them save ‘big money’ on all orders they place while at our conference.” For the second time, DPA’s Janitorial, Safety, and Industrial product shows will take place simultaneously (in separate halls). This means that Janitorial conference attendees will have an opportunity to The most recent DPA Distributor of the Year was network with an additional 180 disState Janitorial Supply, of Dover, DE. Shown, tributors and vendors, in the Safety left to right, are Zac Haines, of DPA; Chris LeBendig, and Industrial product categories, of State Janitorial Supply; and Jeff Tishko, of DPA. throughout the course of the show.

PRODUCT DIVERSIFICATION In order to compete in today’s economy a distributor needs to be versatile and have access to a large product offering at a moment’s notice. DPA allows members to challenge for comprehensive bid opportunities and to meet the increasingly diverse product demands of their customers. “DPA has six unique product divisions, which allow distributors to find and capture sales opportunities that they previously did not have a shot at getting,” says Zachary Haines, DPA CEO. “Whether it’s safety vests, boots, packaging supplies, or power tools, we offer our membership greater opportunities to grow their business.” In addition to the group’s Janitorial & Sanitary Networking Conference, DPA distributors may also choose to attend DPA’s Safety or Industrial tradeshows right next door. The shows are held simultaneously in the same hotel, and the entire conference lasts approximately two days in length. “We supplemented business already this week with good margin orders using DPA suppliers of first-aid kits, custom signs and GFCI electrical products. These were all on existing Jan/San accounts. DPA’s programs have opened industrial/safety-oriented business opportunities that

32 — Maintenance Sales News — January/February 2019

Distributors can meet one-on-one with a wide variety of supplier companies during DPA’s annual buying and networking conference.

we traditionally overlook — simple diversity has accomplished a bunch for me,” said Brian Magazine, Gem Chemical, Evansville, IN. In addition to Janitorial and Safety products, the group also offers direct access to manufacturers of tools, fasteners (screws & nails), ladders, measuring tapes, compressors and other industrial related items. Some of these vendors include Makita, Louisville Ladder, Brighton-Best, Irwin and Lenox Tools, and many others. Specialty Cleaning and Restoration is another growing market. DPA’s negotiated product offering includes supplies for mold mitigation & remediation, smoke & fire damage, specialty carpet cleaning, floor care, tile & grout cleaning, and stone care. The group’s newest division is Public Safety, which covers Police, Fire, and EMS supplies. TECHNOLOGY & RESOURCES DPA’s website enables members to source products with the group’s vendors, check out the latest promotions and stay connected with each other. Website users can find valuable resources, product literature and company rosters at the click of a button. This past year, DPA rolled out its new 2018-2019 Buyers Guide. This digital and desktop resource was sent to the procurement persons of every distributor to help them identify who our preferred vendors are for each product category. In addition to a directory feature, the publication contains educational information about some of our manufacturers and their product offerings. This is just another way that DPA drives business between the group’s preferred suppliers and member distributors. The group has strong relationships with many of the industry’s leading ecommerce and technology providers such as DDI System, J&M Catalog, Step1 Software Solutions, Epicor, and ECI. DPA distributors receive significant discounts on their purchases with these companies. “Whether it’s content or inventory management solutions, we have partnerships with some of the best companies in the industry that have been doing it for a very long time, ” said Jeff Tishko, DPA president. “We are always looking for ways to help the independent distributor and to grow the business of our preferred suppliers.” OPERATIONAL SAVINGS DPA saves its member distributors and suppliers money on their operational expenses! The group has contracts with several Service Providers and Human Resource Companies that offer discounts to the group’s members. Discounts include credit card processing, health care, LTL freight services, shipping, payroll processing, cellular phones, catalogs, and even fuel discounts. DPA SUPPLIER BENEFITS DPA preferred supplier programs are a way for suppliers to gain new distribution and also to strengthen their relationships with existing customers. The group only partners with a limited number of vendors in each product category, so every relationship is mutually rewarding. Joining DPA also makes it easier for suppliers to manage their distributor accounts, because the entire group partakes in one simplified national DPA program. DPA is able to work closely with preferred suppliers to achieve their strategic sales results. The group offers an Annual Buying Conference that guarantees interaction with every attending distributor and additional opportunities to access new industry segments. There are also several marketing opportunities available including broadcast emails, member mailings and coordinated promotional opportunities at no cost to the manufacturer. A Group Label Program (regional and national) is available for interested suppliers. DPA strives to keep distributors informed about new supplier developments and product innovations. In this way, DPA suppliers and distributors are “Totally Connected.” “WE OFFER YOU MORE” The DPA Buying Group is located in Cincinnati, OH, with a financial/administrative office in Naples, FL. Please contact DPA or visit www.DPABuyingGroup.com for membership information. Phone: (800) 652-7826; E-mail: DPA@DPABuyingGroup.com.

Maintenance Sales News Focus On: WHOLESALERS & BUYING GROUPS

Pro-Link Celebrates 35 Years

ADVERTORIAL

Of Providing Members With Quality Brands, Superior Service

elebrating its 35th year in 2019, Pro-Link’s main focus remains the same: To provide distributor members with quality brands consisting of superior products and services that help their end-user customers deliver cleaner facilities at lower total costs.

This strategy involves working on better national and Pro-Link brand procurement, evaluating and implementing supply chain solutions and integrating strategic accounts. It’s the kind of work that individual distributors have difficulty completing on their own, but through Pro-Link, this type of service is made easier by everyone working together.

“Pro-Link provides programs, products and services to a select group of distributor members across the country, and continues to expand this membership base involving high quality companies and people,” Pro-Link Vice President of Sales Mark Prosser said. “We not only offer a wide selection of national brands, there is also Pro-Link’s own brand of products that helps our distributors stand out within their specific markets. This involves a spectrum of items in every category, including chemicals, floor pads, mops, can liners and paper. Basically, just about anything a distributor needs.” Pro-Link is a national full-service janitorial supply, marketing and procurement organization, founded in 1984. Today, it has more than 105 members and over 130 distribution points throughout the United States. “We closely monitor the service areas of new members to prevent the overlapping of sales territories,” Prosser said. “We don’t want our members to be in direct competition with one another when it comes to the development and sale of our popular Pro-Link branded items.” Along with a growing membership base, Pro-Link has also added to its list of suppliers within the past year, with plans to strategically expand its supplier network further in the future. “We have expanded our number of suppliers to better cover such growing categories as packaging and food service,” Prosser said. “Our members continue to face new competitors in the marketplace, such as big box retailers. They are competing for the same space. Therefore, it’s important that our members expand their horizons and markets. This helps them become stronger distributors to end-use customers. “We have always been somewhat restrictive when it comes to suppliers, trying to avoid a logjam of competitors within the Pro-Link supplier network.” Another benefit for members is Pro-Link’s three regional distribution centers (RDCs), located in Chambersburg, PA; Atlanta, GA; and Reno, NV. The three RDCs help Pro-Link members buy in smaller quantities, receive orders overnight in many cases, lower overall inventory costs, improve inventory turns and increase customer efficiencies. “These RDCs remain critical to the success of our members, giving them access to just-in-time inventory,” Prosser said. “Further development of our RDC program will continue. Its main purpose is to allow Pro-Link to hold inventory, allowing members to bring in smaller quantities to their facilities, reducing their inventory investment in the process.”

SPECIFIC PRO-LINK PROGRAMS

Several other established Pro-Link programs continue to help member distributors succeed in today’s competitive marketplace. These include:

■ ISSA CMI Training: Pro-Link has developed ISSA CMI (Cleaning Management Institute) verified training courses, allowing members to sign up their clients for the necessary online training to become CMI-certified workers. The CMI program is designed for the most basic end-user. Pro-Link offers this opportunity at the field level;

■ Baseline Selling: Pro-Link has developed a jan/san-specific Baseline Selling program manual with industry examples, worksheets and checklists, based on the book Baseline Selling by Dave Kurlan. The Baseline Selling program also focuses on management and employee recruitment issues. Pro-Link officials have also offered a one-day workshop for members, in association with an investment banker specializing in mergers and acquisitions, discussing the proper mechanics involved when purchasing another company;

■ Long-Term Care (LTC) And Other Initiatives: A comprehensive program for the cleaning of LTC facilities is available from Pro-Link. The program helps end-users at LTC facilities clean and consistently provide a safe and healthy environment for residents. It also addresses key areas of concern, such as infection prevention, cross-contamination issues, and CMS (Centers for Medicare & Medicaid Services) ratings, while finding ways to reduce housekeeping costs. Meanwhile, Pro-Link’s comprehensive green cleaning program takes a big-picture approach to the use of environmentally-preferable products and systems. Pro-Link has also continually expanded its green-certified and bio-based product offerings. In another area of expertise, the Pro-Link BSC (Building Service Contractor) program gives distributor members the tools, ideas and training to help their BSC customers when it comes to bidding, ordering, budget tracking, building audits and cleaning procedure training presentations (in English and Spanish). A quarterly “BSC Advisor,” focusing on current BSC business issues, is also available. To complement these tools, BSCs can receive customizable add-on service material to help them extend the scope of offerings now available to their existing customers.

34 — Maintenance Sales News — January/February 2019

Also, Pro-Link members can sell directly to federal facilities in their local markets under Pro-Link’s GSA contracts. Selling under these contracts eliminates GSA fees for Pro-Link members. This program matches government quote solicitations with a local Pro-Link member; ■ Member Development Managers & Online Training Center (OTC) Support: Pro-Link will continue its commitment and delivery of core services in 2019. This includes the industry’s most favorable ratio of in-the-field representation to distributor members — providing a high level of support, training and field coverage. Pro-Link Member Development Managers work with distributor owners on strategy and with distributor sales reps on execution. Complementing its sales team training efforts is Pro-Link’s OTC, serving as a comprehensive training resource for distributor members. The OTC for member DSRs is product- and application-specific. Members are able to visit this system 24/7 to see which of their employees completed the different online courses being offered; and, ■ Annual Conference & Other Functions: ProLink provides several highly-valued events for members and vendors throughout the year. The Pro-Link Annual Meeting is scheduled for April 28 to May 2, 2019 at The Omni Homestead Resort in Hot Springs, VA. It will include a guest speaker, roundtable discussions, member/vendor meetings, open discussions and interaction sessions between members, and a Pro-Link 35th anniversary celebration. Pro-Link also provides annual regional meetings with its members, as well as a meeting and reception each year at The ISSA Show. “Pro-Link enjoyed a very successful year in 2018, and we expect 2019 will bring added growth,” Prosser said. “This includes a focus on welcoming new members from territories that are currently open.” Contact: Pro-Link, Inc., 45 Dan Road, Suite 250, Canton, MA 02021. Phone: 800-745-4657. Website: www.prolinkhq.com.

ake advantage of Pro-Linkâ&#x20AC;&#x2122;s programs and grow your business. Contact us to learn how we can help your business thrive and become the healthiest jan/san distributor in your market!

Pro-Link delivers: Sales Generating Programs Field Support and DSR Training ISSA Verified CITS Training for End Users Proprietary Branded Products Professional Literature Selling Tools Supply Chain Solutions Strong Peer Support Network Industry Leading Rebates

To watch videos of our members talking about the benefits of belonging to Pro-Link, go to: www.prolinkhq.com/thrive17

To find out more about joining Pro-Link, contact: Mark Prosser Vice President of Sales mark.prosser@prolinkhq.com 800-745-4657

J&M TECHNOLOGIES

ADVERTORIAL

Makes E-Commerce Easy For Distributors Do you want to offer your customers online shopping with features that rival large retailers? With J&M, a competitive online presence is easy-to-achieve. Enjoy user-friendly navigation of a catalog containing only the items that you sell. See detailed product descriptions, multiple photos, manufacturer videos and information sheets. Customers can login to purchase from their order history in a few simple clicks or easily find new products.

How? J&M combines innovative e-commerce technology with its maintained and constantly growing database of over 350,000 janitorial, paper, food service, and packaging and safety products from over 1,500 manufacturers.

Graphic Layout Encourages Engagement

A clean graphic layout makes it easy to move quickly around the website. It is graphically customized to the distributor’s visual branding and features large images, easy access to navigation, and a prominent search bar. The navigation bar of main product categories (such as Janitorial Supplies, Foodservice, etc.) has drop-down menus with subcategories. Filtering by attributes such as size, manufacturer, and color is available.

Product Pages Packed With Content

Once an individual product is chosen, the product page provides all the information a visitor needs to make a purchase decision. The page features a large image that can have multiple views. Bullet points display key product information. Available product detail is displayed beneath the image: extended product descriptions, specifications, videos, and manufacturer literature. Suggestions for additional related products can also be set-up.

“The key to a successful online shopping cart is making it easy for users to find products, evaluate them, and order them,” states John Manzoian, president of J&M Technologies. “Our e-commerce platform gives JanSan distributors the streamlined shopping experience that customers are accustomed to on popular consumer websites, while including features to help JanSan distributors smoothly run their businesses.”

Additional Features:

• Accept online orders from existing customers “on account” and accept credit cards to reach new customers. • Pricing can be unique on items by customer.

• Meet the demands of your largest customers with punchout capability. • Custom order forms can be created by users.

• Ability to tie the order approval process to budgets.

• Use site data to recommend other products and remind customers of recently viewed items.

• Can be added to your existing website. Easily change banners, feature products, and add messages, among many other options. • Distributor item numbers used throughout the site. • Private label items can be included. • Provides coupon capabilities.

• Interfaces with most back-end inventory and accounting software.

2019 marks J&M’s twentieth year bringing catalog-based sales tools exclusively to the janitorial, paper, packaging, food service, and safety industries.

Visit www.jmcatalog.com for more information.

36 — Maintenance Sales News — January/February 2019

January/February 2019 — Maintenance Sales News — 37

ADVERTORIAL

DDI System Helps To Rise Supplies Double Its Business and Compete Against National Distributors Jorge Salcedo started his New York City-based distribution business with just a trash bag and an ideaâ&#x20AC;&#x201D;to provide next day delivery of plastic and paper supplies to restaurants, including weekends, with 24-hour customer service, no minimum orders and no additional storage or delivery fees. Just seven years later, To Rise Supplies is thriving in the concrete jungle with the help of DDI Systemâ&#x20AC;&#x2122;s Inform ERP Software.

Building from Data

Taking on a Better Solution

From the beginning, Jorge Salcedo knew that data was one of the most important commodities his businesses had. Data would not only help him identify which products to sell and how much inventory to stock for, but it would also provide critical insights for the massive growth To Rise aimed to achieve.

To Rise took to the task of evaluating ERP solutions to capitalize on their data and streamline operations. Unimpressed with the inexperience RI VPDOO VWDUW XSV DQG WKH JHQHULF Rŕľľ WKH VKHOI VROXWLRQV RŕľľHUHG E\ larger suppliers, Jorge looked to larger distributors to learn what they succeeded with. Thatâ&#x20AC;&#x2122;s when he was introduced to DDIâ&#x20AC;&#x2122;s Inform ERP.

But data wasnâ&#x20AC;&#x2122;t Jorgeâ&#x20AC;&#x2122;s only challenge. â&#x20AC;&#x153;Inventory management was an issue. Our business model is based on providing a next-day delivery guarantee, requiring us to be on top of our forecasting game,â&#x20AC;? says Salcedo. â&#x20AC;&#x153;Forecasting was becoming increasingly challenging with each new customer due to our limited systems and lack of data around VDOHV QHW SURÂżW DQG WUDFNLQJ PDUJLQV Â´ 6DOFHGR DGGV

â&#x20AC;&#x153;I spent 10 hours talking to DDI about Inform and going over all the details,â&#x20AC;? said Jorge. â&#x20AC;&#x153;I had all kinds of questions and DDI answered everything I threw at them, proving to me this was a company who had the industry expertise required and knew what they were doing.â&#x20AC;?

Generating approximately $2.5 million in revenue, Salcedo quickly recognized that relying on outdated Excel spreadsheets and QuickBooks WR FROOHFW DQG DQDO\]H GDWD ZRXOG QR ORQJHU EH HŕľľHFWLYH $GGLWLRQDOO\ LW ZRXOG VLJQLÂżFDQWO\ KLQGHU 7R 5LVHVÂś DELOLW\ WR PHHW WKHLU JRDOV DQG compete against larger distributors. â&#x20AC;&#x153;We knew we were making money, but we didnâ&#x20AC;&#x2122;t know if we were losing merchandise, increasing our margins or selling more products,â&#x20AC;? said Jorge. â&#x20AC;&#x153;We love when weâ&#x20AC;&#x2122;re selling, selling, selling, but itâ&#x20AC;&#x2122;s not how much you sell, itâ&#x20AC;&#x2122;s how much you get to keep. That was our goal: to keep more money in the companyâ&#x20AC;&#x2122;s pocketâ&#x20AC;&#x201D;not just to sell more.â&#x20AC;? It was during his research Jorge was introduced to DDI Systemâ&#x20AC;&#x2122;s Inform ERP Software.

)URP WKH YHU\ EHJLQQLQJ RI WKH LPSOHPHQWDWLRQ WKURXJK WKH ÂżQDO training, DDI System helped to guide To Rise Supplies users through the transition process. Each user received specialized role training DFFRUGLQJ WR WKHLU UHVSRQVLELOLWLHV ZLWKLQ WKH EXVLQHVV DQG RŕľľHUHG around-the-clock support if they had any questions. â&#x20AC;&#x153;This was one of the easiest implementations that we could have completed as a company,â&#x20AC;? says Salcedo. â&#x20AC;&#x153;The availability and access to the support teamâ&#x20AC;&#x201D;having a person with us as we went live and guiding us step-by-stepâ&#x20AC;&#x201D;was extremely helpful.â&#x20AC;?

All the Business Data in One Place ,QIRUPÂśV VLQJOH VFUHHQ WHFKQRORJ\ DQG RQH FOLFN ZRUNĂ&#x20AC;RZV SRSXODWH all of the customerâ&#x20AC;&#x2122;s account information and history, making it easy to handle accounting tasks. Now, Jorge only requires one person to do the ZRUN VHYHUDO WHDP PHPEHUV XVHG WR GR $V D UHVXOW 7R 5LVH KDV EHHQ DEOH WR VLJQLÂżFDQWO\ UHGXFH WKHLU ODERU IRUFH HYHQ WKRXJK WKH EXVLQHVV has more than doubled since going live. â&#x20AC;&#x153;When [DDI System] told us weâ&#x20AC;&#x2122;d see a Return on Investment, I didnâ&#x20AC;&#x2122;t realize it would happen so quickly,â&#x20AC;? said Jorge. â&#x20AC;&#x153;Inform has made everything we do more preciseâ&#x20AC;&#x201D;from sales to accounting to inventory, it has given us the opportunity to maximize everything we do.â&#x20AC;?

â&#x20AC;&#x153;When DDI System told us weâ&#x20AC;&#x2122;d see a Return on Investment, I didnâ&#x20AC;&#x2122;t realize it would happen so quickly. Inform has made everything we do more preciseâ&#x20AC;&#x201D;from sales to accounting to inventory, it has given us the opportunity to maximize everything we do.â&#x20AC;? ~ Jorge Salcedo, To Rise Supplies

40 â&#x20AC;&#x201D; Maintenance Sales News â&#x20AC;&#x201D; January/February 2019

Jorge now simply pulls the reports needed to make quick decisions, then executes. Inform provides him with data he never had access using earlier tools, like how quickly the picker retrieves items in the warehouse or the consistency of shipments.

$150-200k

â&#x20AC;&#x153;Inform works best when you let it work for you. The more data you have, the better decisions youâ&#x20AC;&#x2122;re able to make, because decisions are less emotional,â&#x20AC;? explains Jorge.

$50-60k

The powerful ERP solution also gives his sales team insights about their customersâ&#x20AC;&#x2122; buying habits, making purchase histories and pricing information available on a single screen. Using this information, To Rise has tripled their average customer saleâ&#x20AC;&#x201D;going from $5060k a year to more than $150-200k a year.

THE MODERN ERP WITH INDUSTRY-SPECIFIC INNOVATION

â&#x20AC;&#x153;Inform allows us to look at items we might have lost to a customer because they werenâ&#x20AC;&#x2122;t priced correctly,â&#x20AC;? said Jorge. â&#x20AC;&#x153;When we know that, we can correct that.â&#x20AC;? $YHUDJH FXVWRPHU VDOHV DUHQÂśW WKH RQO\ UHYHQXHV WKDW KDYH LQFUHDVHG To Rise Supplies has improved its overall margins by more than 30 percent in the two years since it started using Inform. â&#x20AC;&#x153;With Inform, we know the exact price of our goods, with all of the costs included for warehousing, transportation and customer service,â&#x20AC;? VD\V -RUJH Âł$ FDVH RI & )ROG WRZHOV PLJKW FRVW XV EXW LQ UHDOLW\ itâ&#x20AC;&#x2122;s more like $11.60. Inform breaks down everything, allowing us to look at every factor and make adjustments as needed.â&#x20AC;?

OPERATIONS EMBEDDED CRM CONNECTED ECOMMERCE WAREHOUSE MANAGEMENT

Making Customer Ordering Convenient 7R 5LVH UHOLHV RQ ,QIRUPÂśV FRQQHFWHG H&RPPHUFH VROXWLRQ WR H[SDQG their mobile selling capabilities and provide an easily accessible reRUGHULQJ WRRO IRU FXVWRPHUV ,QIRUP H&RPPHUFH LV HQWKXVLDVWLFDOO\ received by chefs and other restauranteurs who require a convenient way to check prices, view inventory levels and place orders. â&#x20AC;&#x153;In New York, most chefs have to operate on their phones because space is a commodity,â&#x20AC;? said Jorge. â&#x20AC;&#x153;Our mobile ordering portal allows them to access everything anytimeâ&#x20AC;&#x201D;invoices, pending orders, unpaid billsâ&#x20AC;Ś If they are catering an event and realize they need something, they can order it right then. It keeps customers coming back.â&#x20AC;?

Driving Continued Success Among Giants Since implementing DDI Systemâ&#x20AC;&#x2122;s Inform ERP, To Rise has not only GRXEOHG ERWK LWV PDUJLQV DQG LWV VDOHV EXW LW LV HŕľľHFWLYHO\ FRPSHWLQJ IRU EXVLQHVV DJDLQVW ODUJH QDWLRQDO IRRGVHUYLFH GLVWULEXWRUV $QG -RUJH KDV JRDOV WR WDNH 7R 5LVH HYHQ KLJKHU ZKLFK KH LV FRQÂżGHQW KH FDQ GR with the insights he gains from the software. â&#x20AC;&#x153;Everyone who wants to make it in New York has to compete with ODUJH VFDOH PDMRU FRPSDQLHV $QG ,ÂśP FRPSHWLQJ ZLWK WKHP 3HRSOH are choosing us because of our technology.â&#x20AC;?

For more information about Inform ERP for JanSan, Paper & Packaging distributors, please visit ddisystem.com or call 877-599-4334.

NOW FEATURING INFORM ECOMMERCE PRO DDI Systemâ&#x20AC;&#x2122;s Inform ERP Software gives distributors the tools to deeply engage customers through the entire customer journey. Drive operational excellence, empower teams and stay ahead of todayâ&#x20AC;&#x2122;s customer demands with a trusted partner for JanSan, Paper & Packaging distribution businesses.

ADVERTORIAL

STEP1 Software: The Future Of Jan/San Distribution Is Here See why STEP1 is the #1 installed system in the Jan/San industry. Our SQL-Server based system makes us the most modern package serving the industry. Our state of the art tools help our customers to grow rapidly. 3-Time Winner of ISSA's prestigious 'Best Customer Service' Award.

Our Sales Rep app is a big success. Use this impressive tool to enter orders,

check stock, enter quotes, and manage your territory. It is also integrated with our optional calendar/CRM/Business Intelligence system. The CRM system shows at-a-glance if you are up or down in this account, and also suggests items that other like customers are buying that this customer is not buying. The heart and soul of the distribution business is order entry. This is the most important point of contact between your customer and your company. STEP1’s Order Desk is designed to have every answer just one click away. Customer service people can see when the last order was, what the last price was, what the new price should be and what this customer should be ordering today. Credit and payment history are immediately available, whenever they are needed. New items are just a click away and so is the on-line catalog. For the owner, STEP1 has two impressive tools. First is the CEO Dashboard, which lets you see all the vital stats of your business at-a-glance. Extensive drill-downs allow you to investigate anything that looks different than what you were expecting. You can also set goals that help you track your progress. Second is STEP1’s Dimensions Business Intelligence system. Dimensions is an easy to use guided query system for the owner or manager. See which items are doing best with your customers, and see the range of special prices being offered to customers for each item. One more click will show all similar customers that have NOT yet purchased this item.

The information available to the Sales Manager is amazing.

You will be instantly able to see how the company is performing vs. your goals. This tracks through to sales offices, if you have multiple branches, then tracks through to all the individual sales people. Be able to sort and search the data to see margins by customer, by item, or by vendor. This is a separate module available just for your sales manager that automates the normal tasks of this job.

STEP1 also has several tools for your customers. There are two cus-

tomer order entry systems available. One is browser based, and will show the customer special pricing on any item they have previously purchased along with pictures and descriptions of the items. The other is a package that connects directly to you, and shows the customer status of pending orders and pricing on any items that they have not already purchased. There is also a package for your very large customers that helps the customer track their budgets and consumption. This is very useful for customers like school districts, city and county governments, and health care companies. STEP1 seamlessly integrates with JM Catalog, which is the best on-line catalog in the industry. It features 225,000plus items in the Jan/San industry.

Customer special pricing is always an issue. STEP1 has a package called Price Manager that helps take some of the work out of all the special pricing. You can

use Price Manager to assign pricing discounts or markups to groups of items for a customer. For example, you might have a policy of 23 percent discount off all linear low-density liners for the hospital. This way, no matter what

42 — Maintenance Sales News — January/February 2019

liner they choose, the pricing will be automatic and correct. This feature has helped STEP1 customers immensely. Just think of all the time you spend with customer pricing issues. STEP1 also has a margin preservation system, so that if costs go up, it shows you what you should charge to maintain the same margin as the last purchase for this customer.

If you have a service department for machine repair, STEP1 has an excellent solution called the Service Desk. This package tracks machine

repair by serial number, so that you can easily recall a machine and see all the previous service history. It also tracks total number of times the machine has been in for repair, and the total amount spent on repairing the machine. STEP1 customers have found this very useful because it helps pinpoint troublesome machines that would be less expensive for the customer to replace and stop repairing the old one.

Status codes allow you to see at-a-glance the status of every job in for repair. Statuses such as ‘On Bench’ or ‘Waiting on Part’ allow you to keep the cus-

tomer quickly informed of the status of their repair. Service Desk also has a companion product called Service Manager. The Service Manager package tracks billable time by Service Rep. This allows the owner or manager to determine the true profitability of the Service Department. It also tracks turn-around time of equipment and other key Service Department statistics.

Your warehouse people will enjoy the Warehouse Manager.

This package allows your warehouse personnel to see all the orders waiting on delivery and lets them sort the orders into truck runs on-screen. The system also allows them to grab a “wave pull” ticket, which would allow them to make one sweep around the warehouse and pick all orders for a truck run at once (this is not required, just optional). Customers have reported savings of about 3 hours per 100 orders by doing it this way, and have increased picking accuracy. Warehouse Manager also has a feature to mark an entire truck’s orders as “shipped” with one click. Once marked, the computer knows this inventory is out of the building and won’t show as floor stock. Haz-Mat issues are also addressed with this package.

Billing is very easy, since the orders are already organized by truck. When the truck comes back,

just handle any exceptions that need to be addressed. Then with one click, all orders on the truck are billed. If bills need to go with the truck, then there is an option to accomplish this as well.

General Ledger, Accounts Receivable, and Accounts Payable round out the package. The G/L is completely integrated and very automatic. A/R and A/P have features built in that STEP1 customers have suggested to make their jobs easier and faster.

STEP1 combines the most modern technology with a package that addresses every aspect of your business. STEP1

is the system of the future for Jan/San Distribution, and the future is today.

For more information, visit www.STEP1.com.

PIC Business Systemsâ&#x20AC;&#x2122; ERP Platform Offers Best-In-Class Solutions For Clients PIC Business Systems Inc., San Antonio, Texas

ADVERTORIAL

Return on Investment

A 6-month ROI is typical for clients. This is accomplished by reducing inventory and receivables investment while increasing fill rate and service level, increasing gross profit with our Dynamic Pricing System, reducing overall operational expenses by highlighting employee productivity and reducing fuel expense with our integrated Dynamic Truck Routing System. Distributors report saving 30% on fuel costs.

Founded in 1987, today PIC Business Systems has hundreds of satisfied clients operating in multiple vertical markets all over North America. PIC Business Systems laser-focuses on specific vertical markets where the PIC The PIC Implementation Advantage ERP platform offers a best-in-class solution that outperforms other generic â&#x20AC;&#x153;fits allâ&#x20AC;? software platforms requiring customization or When you choose to partner with PIC Business Systems, our that have options JanSan clients do not need. One mantra drives the daily process at PIC Business â&#x20AC;&#x201C; Improve Our Implementation, Support and Engineering team immediately go Clientâ&#x20AC;&#x2122;s Productivity & Profitability. to work for you. The PIC Implementation Team works with your team to ensure the system fits your needs. The Implementation PIC ERP for JanSan Distribution team also provides pre-Go Live training until your team is ready to transition and will be onsite when you Go Live, ensuring that PIC ERP for JanSan is a single system, cloud-based ERP platform PIC ERP works properly for you from day one. with integrated WMS that is paperless, offers a 6-month ROI, â&#x20AC;&#x153;One of our best decisions ever. We now have 360-degree provides a 99.9% level of inventory and delivery accuracy, runs visibility of our operations and are experiencing improved in real time inside your browser and is accessible 24/7. PIC ERP efficiencies across the board. I highly recommend the team for JanSan has been pre-configured for the wholesale paper, at PIC Business Systems.Â Their system and services are chemical, packaging and foodservice disposables distributor. second to none.â&#x20AC;? â&#x20AC;&#x201D; Mercer Stanfield, President â&#x20AC;&#x201C; Brame

Components and Benefits include: â&#x20AC;˘ â&#x20AC;˘ â&#x20AC;˘ â&#x20AC;˘ â&#x20AC;˘ â&#x20AC;˘ â&#x20AC;˘ â&#x20AC;˘ â&#x20AC;˘ â&#x20AC;˘ â&#x20AC;˘ â&#x20AC;˘

â&#x20AC;˘ â&#x20AC;˘ â&#x20AC;˘ â&#x20AC;˘ â&#x20AC;˘ â&#x20AC;˘ â&#x20AC;˘ â&#x20AC;˘

Integrated WMS â&#x20AC;&#x201C; Warehouse Management System Paperless Warehouse â&#x20AC;&#x201C; No Local Servers Required 99.9% Inventory Accuracy 30% Fuel Savings with Integrated Truck Routing 20% Inventory Reduction Service Tech Workflow & Appointment Manager Integrated EDI/XML & RESTful API Real-time Dashboard Views by Department Electronic Delivery using iOS or Android Smartphones Instant Invoicing after Signature Capture Auto PO Generation & Seasonal Ordering ability Multiple Warehouse Support, Merge PO and Cross-Dock Capability Customer Price Management with Margin Retention Dynamic Pricing Suite with multiple pricing options DOT HazMat and OSHA SDS Compliance Tools Real time Rebate Management and Reporting Integrated PCI compliant credit card processing Integrated e-Commerce Custom SQL Report Writer Full GL with AR, AP and Cash Management

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ZZZ SLFEXVLQHVV FRP January/February 2019 â&#x20AC;&#x201D; Maintenance Sales News â&#x20AC;&#x201D; 43

2019 MSN Buyers Guide: Continued From Page 27

VPR Impex, Inc. 3755 Hickmore St.-Laurent, QC H4T 1S5 CANADA Phone: 514-733-2906 Website: www.vapore.ca Products: Manufacturer of vapor cleaning systems, floor scrubbers, wet/dry vacuum cleaners, floor sweepers and gum removal equipment. 13

Warsaw Chemical Co., Inc. P. O. Box 858 Warsaw, IN 46581 USA Phone: 574-267-3251 Website: www.warsaw-chem.com Products: Warsaw Chemical Co., Inc. offers maintenance brand and Car Choice® brand products internationally as well as under private label throughout the United States. Products include various cleaners, disinfectants, hand cleaners and dispensers, floor care products, glass cleaners and cleaning products for foodservice and laundry operations. 14 Wepak Corporation P.O. Box 36803 Charlotte, NC 28236 USA Toll Free: 800-438-4270 Email: wepak@bellsouth.net Website: www.wepakonline.com Company Officer(s): Bob Poffenbarger; Charlie Gage Products: Wepak can private label small quantities of liquid cleaning products. This includes bowl cleaners, disinfectants, degreasers, floorcare products, car-

pet care products and other specialty cleaning items. Wepak also prints empty containers, quarts and gallons. 19

Whink Products Co. 1901 15th Ave. Eldora, IA 50627 USA Phone: 641-939-2353 Email: info@whink.com Website: www.whink.com Products: Liquid rust stain removers as well as professional-strength specialty cleaners. This includes drain clog removers, lime scale removers and septic treatments. All products are made in the USA. 18 WizKid Products 5079 N. Dixie Hwy., No. 303 Oakland Park, FL 33334 USA Phone: 954-323-2485 Website: www.urinalmat.com Products: Restroom mats and urinal screens. 17

Working Concepts, Inc. P. O. Box 1345 Gresham, OR 97030 USA Toll Free: 888-456-3372 Email: info@softknees.com Website: www.softknees.com Company Officer(s): Richard Crampton, President; Lori Crampton, Director of Marketing; Theresa Sullivan, Operations Manager Products: The company designs and manufactures safety products such as Soft Knees no-strap knee pads, Soft Knees disposable knee pads, and ergoKNEEL Handy Mats. It also produces

Extreme Standing Mats, as well as two ladder accessories: Pak•A•Ladder and Stop•A•Ladder. 19

XYNYTH Manufacturing Corp. 122-3989 Henning Dr. Burnaby, BC V5C 6N5 CANADA Phone: 604-473-9343 Email: sales@xynyth.com Website: www.xynyth.com Company Officer(s): Kevin Wice Products: XYNYTH has become a leader in eco-friendly ice melters, manufacturing a complete range of products. Its products are used by many institutions, schools, airports, LEED buildings and shopping centers that are looking specifically to protect their investments and the environment. XYNYTH’s deicers are the No. 1 spec’d products by many commercial buildings. 19 Zenex International 1 Zenex Cir. Bedford, OH 44146 USA Toll Free: 866-217-5100

Email: orders@zenexint.com Website: www.zenexint.com Company Officer(s): Frank Hanzl, President Products: Zenex International is a manufacturer of chemical formulations, personal care products, industrial wipes and aerosols. 19

Zephyr Manufacturing Company, Inc. 200 Mitchell Rd. Sedalia, MO 65301 USA Phone: 660-827-0352 Email: info@zephyrmfg.com Website: www.zephyrmfg.com Company Officer(s): R.J. Lindstrom, President Products: A one-stop source for industrial, institutional and sanitary cleaning tools including wet mops, dust mops, brooms, brushes, handles, sponges, mopsticks, frames, microfiber and squeegees. 18

DAWNCHEM Helps Support Street Survival Class For Teenagers

DAWNCHEM Inc., a jan/san distributorship in Cleveland, OH, recently participated in a Street Survival Class, at Classic Park in Eastlake, OH. Participating teenage students were given the opportunity to sit in the cab of a delivery truck, with the doors closed, to show how little a truck driver can see, including how few surrounding cars on the road are visible to the driver. In addition to this exercise, they were taught about the challenges of distracted driving, skid control on wet pavement, weight transfer of the vehicle and situational awareness. Visit www.dawnchem.com for more information.

Wipes For All Your Needs

brotex.com | 800.328.2282 | info@brotex.com

44 — Maintenance Sales News — January/February 2019

CATEGORY CATEGOR LISTINGS Absorbents: Oil, Grease, & Water Aldran Chemical, Inc. Berk International LLC Bro-Tex, Inc. Gift Sales Co. New Pig Corporation NPS Corporation R3 Reliable Redistribution Res. Sheppard Redistribution, Inc. Acoustical Cleaning Chemicals & Equipment Aldran Chemical, Inc. Adhesives Essendant QuestSpecialty Corp. Sheppard Redistribution, Inc. Aerosols Chase Products Co. EES, Inc. Essendant Fuller Commercial Products M2 Prof. Cleaning Prod. LTD National Chemical Labs., Inc. Pro-Link, Inc. QuestSpecialty Corp. R3 Reliable Redistribution Res. RDA Advantage RJ Schinner Sheppard Redistribution, Inc. Sky Systems Co., Inc. Spartan Chemical Company, Inc. Triple S Zenex International Air Filtration Equipment Air Spencer USA, LLC Fastrak - Cedar Creek Janitized - APC Filtration Inc. Newaire Queenaire Technologies, Inc. Anti-Graffiti Systems Aldran Chemical, Inc.

Anti-Static Chemicals Sheppard Redistribution, Inc.

Nyco Products Company Pro-Link, Inc. QuestSpecialty Corp. R3 Reliable Redistribution Res. Roetech Scotch Corp/Instant Power® Pro. Seatex Ltd. Sheppard Redistribution, Inc. Spartan Chemical Company, Inc. U.N.X. INCORPORATED Wepak Corporation Bag-in-the-Box Packaging Bullen Companies, The Sheppard Redistribution, Inc. Sky Systems Co., Inc.

Ash Trays Gift Sales Co. M2 Prof. Cleaning Prod. LTD Sheppard Redistribution, Inc.

Bar Code/EDI Technology Envirochem, Inc. PIC Business Systems STEP1 Software Universal Business Systems

Associations/Societies DPA Buying Group Pro-Link, Inc.

Baseboard Cleaning Machines & Accessories Bio-Shine, Inc.

Automatic Scrubbers Aztec Products, Inc. Bio-Shine, Inc. Fuller Commercial Products IPC Eagle NSS Enterprises Triple S

Batteries & Chargers IPC Eagle Mor-Value Parts Co. (MVP) Sheppard Redistribution, Inc. Trojan Battery Company U.S. Battery Mfg. Co.

Automotive Cleaning Specialties Aldran Chemical, Inc. Berk International LLC Bullen Companies, The Fuller Commercial Products Innovative Chemical Corporation Lambskin Specialties MidLab, Inc. Mosquito Nyco Products Company R3 Reliable Redistribution Res. Starco Chemical Co. Tolco Corporation Zenex International Bacterial/Enzyme Products Aldran Chemical, Inc. Bullen Companies, The EES, Inc. Envirochem, Inc. Fuller Commercial Products Gift Sales Co. Innovative Chemical Corporation Meterpak, Inc. MidLab, Inc. National Chemical Labs., Inc.

20 Lb. PARA BLOCK K • With Hook, Or Bag, Or Both

BUY 100 w/ Free re Frreight e Phone Number: 1-800-992-0181 Fax Number: 316-267-2930 e-mail address: gscjansplymfr@juno.com website: giftsalescompany.net P.O. Box 17082 Wichita, KS 67217

Bird Control Products Aldran Chemical, Inc. Brooms ABCO Cleaning Products ACS Industries, Inc. Briarwood Products Carolina Mop Mfg. Co. Essendant Fuller Commercial Products Golden Star Inc. Greenwood Mop & Broom, Inc. Ha-Ste Manufacturing, Inc. IPC Eagle Libman Company, The M2 Prof. Cleaning Prod. LTD Malish Corporation, The Moonsoft International, Inc. Mor-Value Parts Co. (MVP) Nexstep Commercial Products Perfex Corporation Premier Mop & Broom Pro-Link, Inc. R3 Reliable Redistribution Res. RDA Advantage RJ Schinner Sheppard Redistribution, Inc. St. Nick Brush Co. (Hardwood Lumber Co.) Tanis Brush Inc. Tolco Corporation Zephyr Mfg. Company, Inc. Brushes ABCO Cleaning Products ACS Industries, Inc. Briarwood Products Carolina Mop Mfg. Co. E. Gornell & Sons, Inc. Essendant Fuller Commercial Products Greenwood Mop & Broom, Inc. IPC Eagle Libman Company, The M2 Prof. Cleaning Prod. LTD Magnolia Brush Mfrs. Ltd.

Malish Corporation, The Michigan Brush Mfg. Co., Inc. Moonsoft International, Inc. Mor-Value Parts Co. (MVP) Nexstep Commercial Products Perfex Corporation Pro-Link, Inc. R3 Reliable Redistribution Res. RDA Advantage RJ Schinner Sheppard Redistribution, Inc. St. Nick Brush Co. (Hardwood Lumber Co.) Tanis Brush Inc. Tolco Corporation Zephyr Mfg. Company, Inc. Buckets ACS Industries, Inc. Carolina Mop Mfg. Co. Essendant Golden Star Inc. IPC Eagle Libman Company, The M2 Prof. Cleaning Prod. LTD Magnolia Brush Mfrs. Ltd. Malish Corporation, The Microfiber & More, LLC Nexstep Commercial Products Perfex Corporation Pro-Link, Inc. R3 Reliable Redistribution Res. RDA Advantage RJ Schinner Royce Rolls Ringer Co. Sheppard Redistribution, Inc. Tanis Brush Inc. Tolco Corporation Wepak Corporation Burnishing Equipment Aztec Products, Inc. Essendant Fuller Commercial Products IPC Eagle

Koblenz (Thorne Electric Co.) NSS Enterprises Buying Groups DPA Buying Group Nexstep Commercial Products Pro-Link, Inc. R3 Reliable Redistribution Res. RJ Schinner Strategic Market Alliance (SMA) United Group, The (TUG) Candles R3 Reliable Redistribution Res. Carpet Cleaning Chemicals— Brand Name Aldran Chemical, Inc. Avmor Bullen Companies, The Chase Products Co. Essendant Fuller Commercial Products Innovative Chemical Corporation MidLab, Inc. National Chemical Labs., Inc. Nyco Products Company Plus Manufacturing Pro-Link, Inc. QuestSpecialty Corp. R3 Reliable Redistribution Res. RJ Schinner Seatex Ltd. Sheppard Redistribution, Inc. Spartan Chemical Company, Inc. Starco Chemical Co. Triple S U.N.X. INCORPORATED Warsaw Chemical Co., Inc. Wepak Corporation Carpet Cleaning Chemicals— Private Label Aldran Chemical, Inc. Bullen Companies, The

Your One Stop Source for Quality Cleaning Product Products ® R.J. Lindstrom President

800-821-7197 – U.S. & Canada 660-827-0352 – International SEDALIA, MO – USA

www. zephyrmfg.com January/February 2019 — Maintenance Sales News — 45

Chase Products Co. Innovative Chemical Corporation MidLab, Inc. Nyco Products Company Plus Manufacturing QuestSpecialty Corp. Seatex Ltd. Starco Chemical Co. U.N.X. INCORPORATED Warsaw Chemical Co., Inc. Wepak Corporation Carpet Cleaning Wands & Accessories Bio-Shine, Inc. Fastrak - Cedar Creek IPC Eagle Jamco Manufacturing, Inc. KleenRite Equipment Queenaire Technologies, Inc. Sheppard Redistribution, Inc. Carpet Drying Equipment Bio-Shine, Inc. Essendant Fuller Commercial Products IPC Eagle Carpet Extractors Bio-Shine, Inc. Essendant Fuller Commercial Products IPC Eagle Jamco Manufacturing, Inc. KleenRite Equipment Mosquito NSS Enterprises Queenaire Technologies, Inc. Triple S Wepak Corporation Carpet Shampoo Machines & Accessories Bio-Shine, Inc. Essendant Fastrak - Cedar Creek KleenRite Equipment Queenaire Technologies, Inc. Carpet Spotting Kits Bio-Shine, Inc. Fastrak - Cedar Creek MidLab, Inc. Pro-Link, Inc. Queenaire Technologies, Inc. R3 Reliable Redistribution Res. Seatex Ltd. Spartan Chemical Company, Inc. Carpet Sweepers—Electric Bio-Shine, Inc. Essendant IPC Eagle R3 Reliable Redistribution Res. Carpet Sweepers—Hand Bio-Shine, Inc. Essendant Fuller Commercial Products Nexstep Commercial Products R3 Reliable Redistribution Res. Carts—Hospital, Janitorial & Maid Avmor Carolina Mop Mfg. Co. Essendant Greenwood Mop & Broom, Inc. Malish Corporation, The Nexstep Commercial Products

Pro-Link, Inc. R & B Wire Products, Inc. R3 Reliable Redistribution Res. RJ Schinner Royce Rolls Ringer Co. Sheppard Redistribution, Inc. Triple S Catalog Publishers J & M Technologies, Inc. R3 Reliable Redistribution Res. Universal Business Systems Chalkboard/Blackboard Cleaners Chase Products Co. Essendant QuestSpecialty Corp. Sheppard Redistribution, Inc. Chemical Dispensing Systems Aztec Products, Inc. Brightwell Dispensers, Inc. Bullen Companies, The Essendant Fuller Commercial Products MidLab, Inc. National Chemical Labs., Inc. Nyco Products Company Pro-Link, Inc. R3 Reliable Redistribution Res. RD Industries, Inc. Seko Dosing Systems Corporation Spartan Chemical Company, Inc. TCD Parts, Inc. U.N.X. INCORPORATED Chemicals—Raw Material Aldran Chemical, Inc. Cleaning Chemicals—Brand Name Aldran Chemical, Inc. Anderson Chemical Company Avmor Bar Keepers Friend Bona US Bullen Companies, The Chase Products Co. Clean Control Corporation EES, Inc. Essendant Fuller Commercial Products Innovative Chemical Corporation Intercon Chemical Company Meterpak, Inc. MidLab, Inc. National Chemical Labs., Inc. Nyco Products Company Perform Manufacturing, Inc. Plus Manufacturing Pro-Link, Inc. QuestSpecialty Corp. R3 Reliable Redistribution Res. RJ Schinner Roetech Seatex Ltd. Sheppard Redistribution, Inc. Spartan Chemical Company, Inc. Starco Chemical Co. U.N.X. INCORPORATED Warsaw Chemical Co., Inc. Wepak Corporation Whink Products Co. Zenex International Cleaning Chemicals— Private Label Aldran Chemical, Inc. Bullen Companies, The Chase Products Co.

46 — Maintenance Sales News — January/February 2019

Clean Control Corporation EES, Inc. Envirochem, Inc. Essendant Fuller Commercial Products Innovative Chemical Corporation Intercon Chemical Company Meterpak, Inc. MidLab, Inc. Nyco Products Company Perform Manufacturing, Inc. Plus Manufacturing QuestSpecialty Corp. RJ Schinner Roetech Seatex Ltd. Sheppard Redistribution, Inc. Sörbo Products Starco Chemical Co. U.N.X. INCORPORATED Warsaw Chemical Co., Inc. Wepak Corporation Colorants & Dyes Aldran Chemical, Inc. Computer Systems & Software DDI System J & M Technologies, Inc. PIC Business Systems Rep Toolkit Spartan Chemical Company, Inc. STEP1 Software Universal Business Systems Computer Cleaning Products QuestSpecialty Corp. Concrete Floor Treatments Aldran Chemical, Inc. Aztec Products, Inc. Fuller Commercial Products Malish Corporation, The National Chemical Labs., Inc. QuestSpecialty Corp. Sheppard Redistribution, Inc. Spartan Chemical Company, Inc. Consultants - Advertising Universal Business Systems Consultants - Marketing DPA Buying Group R3 Reliable Redistribution Res. Universal Business Systems Contamination Control Products Advanced Vapor Technologies Roetech Dehumidifying Equipment Fuller Commercial Products Janitized - APC Filtration Inc. Disinfectants—Brand Name Avmor Bro-Tex, Inc. Bullen Companies, The Cascades Tissue Group Chase Products Co. Clean Control Corporation Essendant Fuller Commercial Products Innovative Chemical Corporation Meterpak, Inc. National Chemical Labs., Inc. Nyco Products Company Pro-Link, Inc. QuestSpecialty Corp. R3 Reliable Redistribution Res.

RDA Advantage RJ Schinner Sheppard Redistribution, Inc. Spartan Chemical Company, Inc. Starco Chemical Co. Triple S U.N.X. INCORPORATED Warsaw Chemical Co., Inc. Wepak Corporation Zenex International Disinfectants—Private Label Bro-Tex, Inc. Bullen Companies, The Chase Products Co. Clean Control Corporation Envirochem, Inc. Essendant Fuller Commercial Products Meterpak, Inc. MidLab, Inc. Nyco Products Company QuestSpecialty Corp. RDA Advantage RJ Schinner Seatex Ltd. Starco Chemical Co. U.N.X. INCORPORATED Warsaw Chemical Co., Inc. Wepak Corporation Disinfectants—Raw Material Advanced Vapor Technologies Bullen Companies, The MidLab, Inc. Dispensers—Paper Products/Soaps Brightwell Dispensers, Inc. Bro-Tex, Inc. Cascades Tissue Group Essendant Fuller Commercial Products Kruger Products L.P. Kutol Products Company Morcon Nexstep Commercial Products NPS Corporation Peter Greven Skin Care Co. Pro-Link, Inc. R3 Reliable Redistribution Res. RD Industries, Inc. RedDot Brands RJ Schinner Royce Rolls Ringer Co. Sheppard Redistribution, Inc. Tolco Corporation U.N.X. INCORPORATED Von Drehle Corporation Warsaw Chemical Co., Inc. Drain Opener Chemicals Aldran Chemical, Inc. Avmor AWAY Chemical Corp. Bullen Companies, The Envirochem, Inc. Essendant Innovative Chemical Corporation Meterpak, Inc. MidLab, Inc. National Chemical Labs., Inc. Nyco Products Company Pro-Link, Inc. QuestSpecialty Corp. R3 Reliable Redistribution Res. RJ Schinner Roetech Scotch Corp/Instant Power® Pro. Seatex Ltd.

Sheppard Redistribution, Inc. Spartan Chemical Company, Inc. Starco Chemical Co. Wepak Corporation Whink Products Co. Drain Opener Equipment Brightwell Dispensers, Inc. Seko Dosing Systems Corporation Drums NPS Corporation Dusters ACS Industries, Inc. Essendant Fuller Commercial Products Golden Star Inc. Greenwood Mop & Broom, Inc. Ha-Ste Manufacturing, Inc. Lambskin Specialties Libman Company, The Malish Corporation, The Microfiber & More, LLC Moonsoft International, Inc. National Wiper Alliance Nexstep Commercial Products Pro-Link, Inc. R3 Reliable Redistribution Res. RDA Advantage Sheppard Redistribution, Inc. Dusting Cloths ACS Industries, Inc. Berk International LLC Bro-Tex, Inc. Fuller Commercial Products Ha-Ste Manufacturing, Inc. IPC Eagle Lambskin Specialties Libman Company, The Mercantile Development, Inc. Microfiber & More, LLC Moonsoft International, Inc. Nexstep Commercial Products Pro-Link, Inc. R3 Reliable Redistribution Res. RDA Advantage Sheppard Redistribution, Inc. Dust Pans ACS Industries, Inc. Carolina Mop Mfg. Co. Essendant Fuller Commercial Products Gift Sales Co. Greenwood Mop & Broom, Inc. Libman Company, The Malish Corporation, The Nexstep Commercial Products Perfex Corporation Pro-Link, Inc. R3 Reliable Redistribution Res. RDA Advantage RJ Schinner Sheppard Redistribution, Inc. Tolco Corporation Electric Motors Bio-Shine, Inc. Emergency Spill Kits Bro-Tex, Inc. Essendant New Pig Corporation NPS Corporation R3 Reliable Redistribution Res. Sheppard Redistribution, Inc.

Escalator Cleaning Machines Bio-Shine, Inc. KleenRite Equipment Filters ACS Industries, Inc. Janitized - APC Filtration Inc. Mor-Value Parts Co. (MVP) Fire Extinguishers Essendant Fire Restoration Products Clean Control Corporation Janitized - APC Filtration Inc. Queenaire Technologies, Inc. Seatex Ltd. Floor Finish Applicators Aztec Products, Inc. Essendant Fastrak - Cedar Creek Ha-Ste Manufacturing, Inc. Lambskin Specialties M2 Prof. Cleaning Prod. LTD Sheppard Redistribution, Inc. U.S. Lambswool Floor Finishes—Brand Name Aldran Chemical, Inc. Avmor Aztec Products, Inc. Bullen Companies, The Essendant Hertron International, LLC Innovative Chemical Corporation MidLab, Inc. National Chemical Labs., Inc. Nyco Products Company Pro-Link, Inc. QuestSpecialty Corp. R3 Reliable Redistribution Res. RJ Schinner Seatex Ltd. Sheppard Redistribution, Inc. Spartan Chemical Company, Inc. Starco Chemical Co. Triple S Warsaw Chemical Co., Inc. Wepak Corporation Floor Finishes—Private Label Aldran Chemical, Inc. Bullen Companies, The Innovative Chemical Corporation MidLab, Inc. Nyco Products Company QuestSpecialty Corp. Seatex Ltd. Sheppard Redistribution, Inc. Starco Chemical Co. Warsaw Chemical Co., Inc. Wepak Corporation Floor Machine Motors Bio-Shine, Inc. IPC Eagle Mor-Value Parts Co. (MVP) Floor Machines Aztec Products, Inc. Bio-Shine, Inc. Essendant Fuller Commercial Products IPC Eagle Koblenz (Thorne Electric Co.) Lindhaus USA Mosquito NSS Enterprises Queenaire Technologies, Inc.

Triple S VPR Impex, Inc. Floor Pad Holders ACS Industries, Inc. Bio-Shine, Inc. Essendant Gift Sales Co. IPC Eagle Lambskin Specialties Malish Corporation, The Mor-Value Parts Co. (MVP) Nexstep Commercial Products Perfex Corporation Pro-Link, Inc. R3 Reliable Redistribution Res. Floor Pads ABCO Cleaning Products ACS Industries, Inc. Americo Manufacturing Company Bio-Shine, Inc. Essendant Fuller Commercial Products Greenwood Mop & Broom, Inc. Ha-Ste Manufacturing, Inc. Lambskin Specialties Mor-Value Parts Co. (MVP) Nexstep Commercial Products NPS Corporation Perfex Corporation Pro-Link, Inc. R3 Reliable Redistribution Res. RDA Advantage RJ Schinner Sheppard Redistribution, Inc. Superabrasive, Inc. Triple S Floor Pads—Raw Material ACS Industries, Inc. Floor Sealers—Brand Name Aldran Chemical, Inc. Avmor Bullen Companies, The Essendant Fuller Commercial Products Hertron International, LLC Innovative Chemical Corporation MidLab, Inc. National Chemical Labs., Inc. Nyco Products Company Pro-Link, Inc. QuestSpecialty Corp. R3 Reliable Redistribution Res. Sheppard Redistribution, Inc. Spartan Chemical Company, Inc. Starco Chemical Co. Wepak Corporation

Food Service Disposable Tableware FC Meyer Packaging, LLC Pro-Link, Inc. R3 Reliable Redistribution Res. RDA Advantage RJ Schinner Safety Zone, The Sheppard Redistribution, Inc. Food Service Equipment & Supplies ACS Industries, Inc. Aluf Plastics Avmor Berk International LLC Bro-Tex, Inc. Essity Professional Hygiene N.A. Haviland Corporation Libman Company, The Malish Corporation, The Mercantile Development, Inc. National Wiper Alliance Nexstep Commercial Products Sheppard Redistribution, Inc. Tanis Brush Inc. Tolco Corporation Fragrances Air-Scent International Aldran Chemical, Inc. EES, Inc. Essendant Gift Sales Co. Pro-Link, Inc. QuestSpecialty Corp. Sky Systems Co., Inc. Furniture Glides Expanded Technologies Pro-Link, Inc. Gloves Gift Sales Co. Libman Company, The Pro-Link, Inc. R3 Reliable Redistribution Res. RDA Advantage RedDot Brands RJ Schinner Ronco Safety Products Safety Zone, The Sheppard Redistribution, Inc.

Floor Sealers—Private Label Aldran Chemical, Inc. Bullen Companies, The Fuller Commercial Products Innovative Chemical Corporation MidLab, Inc. Nyco Products Company QuestSpecialty Corp. Seatex Ltd. Sheppard Redistribution, Inc. Starco Chemical Co. Wepak Corporation

Hand Cleaners Bro-Tex, Inc. Cascades Tissue Group Essendant Innovative Chemical Corporation Kutol Products Company MidLab, Inc. National Chemical Labs., Inc. Nyco Products Company Peter Greven Skin Care Co. Pro-Link, Inc. QuestSpecialty Corp. R3 Reliable Redistribution Res. RJ Schinner Sheppard Redistribution, Inc. Spartan Chemical Company, Inc. Warsaw Chemical Co., Inc. Wepak Corporation Zenex International

Food Processing Products FC Meyer Packaging, LLC Libman Company, The MidLab, Inc. R3 Reliable Redistribution Res. Spartan Chemical Company, Inc.

Hand Dryers Essendant Palmer Fixture Pro-Link, Inc. Sheppard Redistribution, Inc. Sky Systems Co., Inc.

Handles—Mop, Broom, Brush & Telescopic ABCO Cleaning Products ACS Industries, Inc. Briarwood Products Carolina Mop Mfg. Co. Essendant Fuller Commercial Products Golden Star Inc. Greenwood Mop & Broom, Inc. Ha-Ste Manufacturing, Inc. IPC Eagle Lafitte Mop Co., Inc. Lambskin Specialties Libman Company, The M2 Prof. Cleaning Prod. LTD Malish Corporation, The Michigan Brush Mfg. Co., Inc. Moonsoft International, Inc. Nexstep Commercial Products Perfex Corporation Premier Mop & Broom Pro-Link, Inc. R3 Reliable Redistribution Res. RDA Advantage RJ Schinner Sheppard Redistribution, Inc. Tanis Brush Inc. Tolco Corporation U.S. Lambswool Zephyr Mfg. Company, Inc.

Ladders Working Concepts, Inc.

Hoses—All Types Jamco Manufacturing, Inc. Perfect Products, Inc.

Liquid Filling Equipment RD Industries, Inc.

Hydrogen-Peroxide Cleaners Envirochem, Inc. Fuller Commercial Products Innovative Chemical Corporation MidLab, Inc. National Chemical Labs., Inc. Nyco Products Company Pro-Link, Inc. Sheppard Redistribution, Inc. Spartan Chemical Company, Inc. Starco Chemical Co. U.N.X. INCORPORATED Wepak Corporation Ice & Snow Removal Compounds Compass Minerals Co. CP Industries LLC Dead Sea Works Ltd. c/o K+S North America Earth Innovations Inc. Envirochem, Inc. Frank Miller & Sons, Inc. Kissner Milling Company Limited Morgro Inc. Occidental Chemical Corporation Pro-Link, Inc. QuestSpecialty Corp. R3 Reliable Redistribution Res. RJ Schinner Salt Depot Inc. Sheppard Redistribution, Inc. Triple S XYNYTH Manufacturing Corp. Insect & Rodent Control Chemicals & Devices Chase Products Co. Essendant QuestSpecialty Corp. R3 Reliable Redistribution Res. Sheppard Redistribution, Inc. Spartan Chemical Company, Inc.

Laundry Chemicals Anderson Chemical Company Avmor Clean Control Corporation Envirochem, Inc. Essendant Innovative Chemical Corporation Meterpak, Inc. MidLab, Inc. Nyco Products Company Pro-Link, Inc. R3 Reliable Redistribution Res. RJ Schinner Seatex Ltd. Sheppard Redistribution, Inc. Spartan Chemical Company, Inc. Starco Chemical Co. U.N.X. INCORPORATED Laundry Equipment Brightwell Dispensers, Inc. R & B Wire Products, Inc. Seko Dosing Systems Corporation TCD Parts, Inc. Lawn & Turf Chemicals Bullen Companies, The Sheppard Redistribution, Inc.

Litter Vacuums Bio-Shine, Inc. IPC Eagle Lodging Amenities Essendant RJ Schinner Lubricants & Oils Chase Products Co. Essendant Fuller Commercial Products QuestSpecialty Corp. R3 Reliable Redistribution Res. Sheppard Redistribution, Inc. Spartan Chemical Company, Inc. Magnetic Attachment for Vacuums Essendant Marketing Services DPA Buying Group JanSan Optimize.com / Petru & Associates Pro-Link, Inc. Universal Business Systems Material Handling Equipment Essendant Perfex Corporation R3 Reliable Redistribution Res. Mats & Matting Americo Manufacturing Company Bro-Tex, Inc. Essendant Expanded Technologies Gift Sales Co. M+A Matting New Pig Corporation Nexstep Commercial Products NPS Corporation Pro-Link, Inc. Proform

January/February 2019 — Maintenance Sales News — 47

R3 Reliable Redistribution Res. Sheppard Redistribution, Inc. Triple S Working Concepts, Inc. Microfiber ACS Industries, Inc. Bona US Briarwood Products Bro-Tex, Inc. Carolina Mop Mfg. Co. Essendant Fastrak - Cedar Creek Golden Star Inc. Greenwood Mop & Broom, Inc. Ha-Ste Manufacturing, Inc. IPC Eagle Lambskin Specialties Libman Company, The Magnolia Brush Mfrs. Ltd. Microfiber & More, LLC Moonsoft International, Inc. Nexstep Commercial Products Perfex Corporation Premier Mop & Broom Pro-Link, Inc. R3 Reliable Redistribution Res. Sheppard Redistribution, Inc. Triple S Zephyr Mfg. Company, Inc. Mop Treatment Chemicals Bona US Chase Products Co. Essendant Fuller Commercial Products MidLab, Inc. National Chemical Labs., Inc. Nyco Products Company QuestSpecialty Corp. R3 Reliable Redistribution Res. Seatex Ltd. Sheppard Redistribution, Inc. Spartan Chemical Company, Inc.

Mopping Equipment ABCO Cleaning Products ACS Industries, Inc. Briarwood Products Carolina Mop Mfg. Co. Essendant Fastrak - Cedar Creek Golden Star Inc. Greenwood Mop & Broom, Inc. Ha-Ste Manufacturing, Inc. IPC Eagle Libman Company, The Magnolia Brush Mfrs. Ltd. Microfiber & More, LLC Moonsoft International, Inc. Nexstep Commercial Products Perfex Corporation Premier Mop & Broom Pro-Link, Inc. Queenaire Technologies, Inc. R3 Reliable Redistribution Res. RJ Schinner Royce Rolls Ringer Co. Sheppard Redistribution, Inc. Triple S Zephyr Mfg. Company, Inc. Mops—Dust ABCO Cleaning Products ACS Industries, Inc. Bona US Bro-Tex, Inc. Carolina Mop Mfg. Co. Essendant Fastrak - Cedar Creek Fuller Commercial Products Golden Star Inc. Greenwood Mop & Broom, Inc. Ha-Ste Manufacturing, Inc. IPC Eagle Lafitte Mop Co., Inc. Libman Company, The Magnolia Brush Mfrs. Ltd. Malish Corporation, The Microfiber & More, LLC

Now DordenSqueegee Wants To Be Your Squeegee Partner Too! H Heerre e’’ss Why Whhyy:: Dorden Squeegees offers a complete line of Non-Rusting, Non-Sparking Floor Squeegees at highly competitive prices. Floor Squeegees are made in our Facility in Detroit, MI, USA. They also offer the Unique Dorden “Wipe Down” Heavy Duty Countertop/Machinery//W Window Squeegees. Dorden has produced Floor and Window Squeegees in the United States for over 75 years. Let them help you seamlessly expand your line. No other Squeegee products are like the DordenSqueegee product line. They have been called “The World’s Finest Squeegees”, and with good reason. You’ll find out once you put them in your line of products! Also, don’t forget! DordenSqueegee has recently expanded their high quality Belgian “Moss” Floor Squeegee line that is distributed and warehoused in their Detroit Warehouse. They offer Direct From the Warehouse pricing for all Belgian “Moss” Squeegees, even less than Container Load quantities and can offer Container Load pricing that is highly competitive and cost effective. Call, email or fax us today for details and more information:

• PH: 1-313-834-7910 • email: MMfgcoinc@aol.com • FX: 1-313-834-1178 Dorden & Co., Inc.

Detroit, MI, 48210-0247 • Bruce M. Gale, Managing Director

48 — Maintenance Sales News — January/February 2019

Moonsoft International, Inc. Nexstep Commercial Products Perfect Products, Inc. Perfex Corporation Premier Mop & Broom Pro-Link, Inc. R3 Reliable Redistribution Res. RJ Schinner Sheppard Redistribution, Inc. Zephyr Mfg. Company, Inc. Mops—Wet ABCO Cleaning Products ACS Industries, Inc. Carolina Mop Mfg. Co. Essendant Fastrak - Cedar Creek Fuller Commercial Products Golden Star Inc. Greenwood Mop & Broom, Inc. Ha-Ste Manufacturing, Inc. IPC Eagle Lafitte Mop Co., Inc. Libman Company, The Magnolia Brush Mfrs. Ltd. Malish Corporation, The Microfiber & More, LLC Moonsoft International, Inc. Nexstep Commercial Products Perfect Products, Inc. Perfex Corporation Pro-Link, Inc. RJ Schinner Sheppard Redistribution, Inc. Zephyr Mfg. Company, Inc. Odor Control Chemicals Air Spencer USA, LLC Air-Scent International Aldran Chemical, Inc. Avmor Bullen Companies, The Chase Products Co. Clean Control Corporation Delta Marketing Int’l, LLC EES, Inc. Essendant Fuller Commercial Products Gift Sales Co. Innovative Chemical Corporation National Chemical Labs., Inc. Nyco Products Company Pro-Link, Inc. QuestSpecialty Corp. R3 Reliable Redistribution Res. RJ Schinner Scotch Corp/Instant Power® Pro. Seatex Ltd. Sheppard Redistribution, Inc. Spartan Chemical Company, Inc. Triple S Wepak Corporation Odor Control Devices Air Spencer USA, LLC Air-Scent International Chase Products Co. Delta Marketing Int’l, LLC Essendant Gift Sales Co. Newaire Pro-Link, Inc. Queenaire Technologies, Inc. QuestSpecialty Corp. RDA Advantage RedDot Brands Seko Dosing Systems Corp. Sheppard Redistribution, Inc. Ozone Generators Newaire

Pro-Link, Inc. Queenaire Technologies, Inc.

Pavement Patching Aldran Chemical, Inc.

Packaging Supplies FC Meyer Packaging, LLC NPS Corporation R3 Reliable Redistribution Res. Wepak Corporation

Personnel Services J. Zachary Associates, Inc. Michael J. Hawkins, Inc.

Paint & Paint Products Chase Products Co. Michigan Brush Mfg. Co., Inc. Paper and/or Food Service Products Berk International LLC Bro-Tex, Inc. Cascades Tissue Group CT Commercial Paper Co. Essity Professional Hygiene N.A. FC Meyer Packaging, LLC Kruger Products L.P. Morcon NPS Corporation Pro-Link, Inc. R3 Reliable Redistribution Res. RDA Advantage RJ Schinner Royal Paper Converting, Inc. Sheppard Redistribution, Inc. Paper Products—Office Supplies CT Commercial Paper Co. FC Meyer Packaging, LLC Kruger Products L.P. Palmer Fixture Sheppard Redistribution, Inc. Paper Products—Towel & Tissue Berk International LLC Bro-Tex, Inc. Cascades Tissue Group CT Commercial Paper Co. Essendant Essity Professional Hygiene N.A. Fuller Commercial Products Kruger Products L.P. Morcon Nittany Paper Mills, Inc. NPS Corporation Palmer Fixture Pro-Link, Inc. R3 Reliable Redistribution Res. RDA Advantage RedDot Brands RJ Schinner Royal Paper Converting, Inc. Sheppard Redistribution, Inc. Von Drehle Corporation

Plastic Bags Aluf Plastics NAPCO Bag & Film R3 Reliable Redistribution Res. RDA Advantage RJ Schinner Ronco Safety Products Sheppard Redistribution, Inc. Triple S Plastic Containers Gift Sales Co. M2 Prof. Cleaning Prod. LTD R3 Reliable Redistribution Res. RJ Schinner Wepak Corporation Polishes—Furniture Chase Products Co. Essendant Fuller Commercial Products MidLab, Inc. National Chemical Labs., Inc. QuestSpecialty Corp. R3 Reliable Redistribution Res. Seatex Ltd. Sheppard Redistribution, Inc. Spartan Chemical Company, Inc. Polishes—Metal Bar Keepers Friend Bullen Companies, The Chase Products Co. Essendant Fuller Commercial Products MidLab, Inc. National Chemical Labs., Inc. QuestSpecialty Corp. R3 Reliable Redistribution Res. Seatex Ltd. Sheppard Redistribution, Inc. Spartan Chemical Company, Inc. Polishes—Plastic MidLab, Inc. National Chemical Labs., Inc. QuestSpecialty Corp. Sheppard Redistribution, Inc. Poly Trash Can Liners Aluf Plastics Essendant NAPCO Bag & Film Pro-Link, Inc.

20 Lb. PARA BLOCK K • With Hook, Or Bag, Or Both

BUY 100 w/ Free re Frreight e Phone Number: 1-800-992-0181 Fax Number: 316-267-2930 e-mail address: gscjansplymfr@juno.com website: giftsalescompany.net P.O. Box 17082 Wichita, KS 67217

R3 Reliable Redistribution Res. RDA Advantage RJ Schinner Sheppard Redistribution, Inc. Pool & Spa Chemicals & Equipment Kissner Milling Company Limited Nyco Products Company Pre-Measured Chemicals Essendant Meterpak, Inc. MidLab, Inc. Nyco Products Company R3 Reliable Redistribution Res. Seatex Ltd. Pressure Washing Chemicals Aldran Chemical, Inc. Dirt Killer Pressure Washers Inc. MidLab, Inc. Nyco Products Company QuestSpecialty Corp. Seatex Ltd. Spartan Chemical Company, Inc. Pressure Washing Equipment Bio-Shine, Inc. Dirt Killer Pressure Washers Inc. Essendant Pumps & Dispensers Bio-Shine, Inc. Brightwell Dispensers, Inc. Essendant Gift Sales Co. Jamco Manufacturing, Inc. RD Industries, Inc. RedDot Brands Seko Dosing Systems Corporation Sheppard Redistribution, Inc. Sky Systems Co., Inc. Tolco Corporation U.N.X. INCORPORATED Purchasing & Marketing Services R3 Reliable Redistribution Res. Universal Business Systems Recycling Systems Sheppard Redistribution, Inc. Repair Parts—Floor Equipment & Vacuum Cleaners Bio-Shine, Inc. IPC Eagle Jamco Manufacturing, Inc. Janitized - APC Filtration Inc. Restroom Cleaning Equipment Advanced Vapor Technologies Bio-Shine, Inc. Essendant KleenRite Equipment Nexstep Commercial Products Pro-Link, Inc. Queenaire Technologies, Inc. Royce Rolls Ringer Co. Tolco Corporation Roof Maintenance Materials Lafitte Mop Co., Inc. Safety Apparel ACS Industries, Inc. Essendant Pro-Link, Inc. R3 Reliable Redistribution Res. Ronco Safety Products Safety Zone, The

Sheppard Redistribution, Inc. Working Concepts, Inc. Safety Products, Equipment & Signs ACS Industries, Inc. Essendant Expanded Technologies Gift Sales Co. Micro Essential Laboratory, Inc. New Pig Corporation Nexstep Commercial Products Palmer Fixture Pro-Link, Inc. R3 Reliable Redistribution Res. Ronco Safety Products Safety Zone, The Sheppard Redistribution, Inc. TCD Parts, Inc. Tolco Corporation Working Concepts, Inc. Safety Treads Safety Zone, The Sales Incentives R3 Reliable Redistribution Res. Sanitary Napkins & Dispensers Essendant Nexstep Commercial Products Pro-Link, Inc. R3 Reliable Redistribution Res. RDA Advantage RJ Schinner Sheppard Redistribution, Inc. Scouring Chemicals & Powders Aldran Chemical, Inc. Bar Keepers Friend Fuller Commercial Products Innovative Chemical Corporation National Chemical Labs., Inc. Nyco Products Company R3 Reliable Redistribution Res. RJ Schinner Sheppard Redistribution, Inc. Sörbo Products Wepak Corporation Scouring Pads/Bars ABCO Cleaning Products ACS Industries, Inc. Gift Sales Co. Ha-Ste Manufacturing, Inc. Libman Company, The Nexstep Commercial Products Polydros, S.A. R3 Reliable Redistribution Res. RDA Advantage RJ Schinner Sheppard Redistribution, Inc. Shampoo Tanks Bio-Shine, Inc. Malish Corporation, The Transmacro Amenities Smoking Urns Essendant R3 Reliable Redistribution Res. Sheppard Redistribution, Inc. Soaps Aldran Chemical, Inc. Avmor Bro-Tex, Inc. Envirochem, Inc. Essendant Essity Professional Hygiene N.A. Fuller Commercial Products

Innovative Chemical Corporation Kutol Products Company National Chemical Labs., Inc. Nyco Products Company Peter Greven Skin Care Co. Pro-Link, Inc. R3 Reliable Redistribution Res. RDA Advantage RedDot Brands RJ Schinner Seatex Ltd. Sheppard Redistribution, Inc. Sky Systems Co., Inc. Sörbo Products Transmacro Amenities Warsaw Chemical Co., Inc. Zenex International Spill Kits—Chemical Aldran Chemical, Inc. Bullen Companies, The New Pig Corporation NPS Corporation Sheppard Redistribution, Inc. Sponges & Chamois ABCO Cleaning Products ACS Industries, Inc. Essendant Lambskin Specialties Libman Company, The Moonsoft International, Inc. Nexstep Commercial Products Perfex Corporation Pro-Link, Inc. R3 Reliable Redistribution Res. Sheppard Redistribution, Inc. Zephyr Mfg. Company, Inc. Spray Tanks Essendant Sprayers & Foggers Gift Sales Co. M2 Prof. Cleaning Prod. LTD Nexstep Commercial Products R3 Reliable Redistribution Res. Sheppard Redistribution, Inc. Solo Incorporated Tolco Corporation Squeegees—Floor ACS Industries, Inc. Dorden & Company, Inc. Essendant Fuller Commercial Products Greenwood Mop & Broom, Inc. Haviland Corporation IPC Eagle Libman Company, The M2 Prof. Cleaning Prod. LTD Magnolia Brush Mfrs. Ltd. Malish Corporation, The Michigan Brush Mfg. Co., Inc. Mor-Value Parts Co. (MVP) Nexstep Commercial Products Perfex Corporation Pro-Link, Inc. R3 Reliable Redistribution Res. RDA Advantage Sheppard Redistribution, Inc. Tanis Brush Inc. Tolco Corporation Zephyr Mfg. Company, Inc. Squeegees—Window ACS Industries, Inc. Dorden & Company, Inc. Essendant Greenwood Mop & Broom, Inc. Haviland Corporation

IPC Eagle Lambskin Specialties Libman Company, The M2 Prof. Cleaning Prod. LTD Magnolia Brush Mfrs. Ltd. Michigan Brush Mfg. Co., Inc. Nexstep Commercial Products Pro-Link, Inc. R3 Reliable Redistribution Res. RDA Advantage RJ Schinner Sheppard Redistribution, Inc. Sörbo Products Tanis Brush Inc. Tolco Corporation Zephyr Mfg. Company, Inc. Steam Cleaning Chemicals Aldran Chemical, Inc. Innovative Chemical Corporation MidLab, Inc. QuestSpecialty Corp. Seatex Ltd. Spartan Chemical Company, Inc. Starco Chemical Co. Steam Cleaning Equipment Bio-Shine, Inc. Stone Restoration Systems Aztec Products, Inc. Bona US Hertron International, LLC National Chemical Labs., Inc. Superabrasive, Inc. Surfactants Sheppard Redistribution, Inc. Sweepers—Electric, Gasoline & Propane Bio-Shine, Inc. IPC Eagle Janitized - APC Filtration Inc. Mor-Value Parts Co. (MVP) NSS Enterprises Sheppard Redistribution, Inc. VPR Impex, Inc. Sweeping Compounds Essendant Frank Miller & Sons, Inc. R3 Reliable Redistribution Res. RJ Schinner Sheppard Redistribution, Inc. Technology Services DDI System DPA Buying Group J & M Technologies, Inc. PIC Business Systems STEP1 Software Universal Business Systems Telecommunication Services PIC Business Systems Toilet Seat Covers & Dispensers Berk International LLC CT Commercial Paper Co. Essendant Essity Professional Hygiene N.A. Nexstep Commercial Products Palmer Fixture Pro-Link, Inc. R3 Reliable Redistribution Res. RDA Advantage RJ Schinner Royal Paper Converting, Inc. Sheppard Redistribution, Inc.

Training Consultants, Materials & Programs R3 Reliable Redistribution Res. Spartan Chemical Company, Inc. Upholstery Shampoo Machines & Accessories Bio-Shine, Inc. IPC Eagle KleenRite Equipment Urinal Screens & Mats Absorbcore Air-Scent International Avmor Essendant Gift Sales Co. M2 Prof. Cleaning Prod. LTD Nexstep Commercial Products Nyco Products Company Pro-Link, Inc. R3 Reliable Redistribution Res. RedDot Brands RJ Schinner Sheppard Redistribution, Inc. Tolco Corporation Triple S WizKid Products Vacuum Cleaner Attachments Bio-Shine, Inc. Essendant IPC Eagle Perfect Products, Inc. Vacuum Cleaner Motors Bio-Shine, Inc. IPC Eagle Jamco Manufacturing, Inc. Mor-Value Parts Co. (MVP) Vacuum Cleaners Bio-Shine, Inc. Essendant IPC Eagle Janitized - APC Filtration Inc. Koblenz (Thorne Electric Co.) Lindhaus USA Mosquito NSS Enterprises Perfect Products, Inc. Sheppard Redistribution, Inc. Triple S VPR Impex, Inc. Vacuum Tanks Perfect Products, Inc. Wall Washing Equipment Advanced Vapor Technologies Fastrak - Cedar Creek Ha-Ste Manufacturing, Inc. Queenaire Technologies, Inc. Warewashing Chemicals Avmor Envirochem, Inc. Meterpak, Inc. MidLab, Inc. National Chemical Labs., Inc. Nyco Products Company QuestSpecialty Corp. R3 Reliable Redistribution Res. RJ Schinner Seatex Ltd. Sheppard Redistribution, Inc. Spartan Chemical Company, Inc. Starco Chemical Co. U.N.X. INCORPORATED

January/February 2019 — Maintenance Sales News — 49

Warewashing Equipment Brightwell Dispensers, Inc. RD Industries, Inc. Seko Dosing Systems Corporation TCD Parts, Inc. Washroom Accessories Avmor Berk International LLC Brightwell Dispensers, Inc. EES, Inc. Essendant Essity Professional Hygiene N.A. M2 Prof. Cleaning Prod. LTD Nexstep Commercial Products Pro-Link, Inc. R3 Reliable Redistribution Res. RDA Advantage Sheppard Redistribution, Inc. U.N.X. INCORPORATED Waste Receptacles Essendant M2 Prof. Cleaning Prod. LTD Nexstep Commercial Products

Pro-Link, Inc. R & B Wire Products, Inc. R3 Reliable Redistribution Res. RJ Schinner Royce Rolls Ringer Co. Sheppard Redistribution, Inc. Water Brooms Dorden & Company, Inc. Haviland Corporation Water Treatment Chemicals & Devices Anderson Chemical Company Bullen Companies, The EES, Inc. Gift Sales Co. Roetech Seatex Ltd. Seko Dosing Systems Corporation Spartan Chemical Company, Inc. Window Cleaning Accessories Avmor IPC Eagle

Lambskin Specialties Libman Company, The M2 Prof. Cleaning Prod. LTD Pro-Link, Inc. RDA Advantage RJ Schinner Sheppard Redistribution, Inc. Sörbo Products Tolco Corporation Wipers—Cloth ACS Industries, Inc. Berk International LLC Bro-Tex, Inc. Essendant IPC Eagle Libman Company, The M2 Prof. Cleaning Prod. LTD Moonsoft International, Inc. National Wiper Alliance Nexstep Commercial Products NPS Corporation R3 Reliable Redistribution Res. RDA Advantage Sheppard Redistribution, Inc.

Wipers—Paper & Non-Woven Berk International LLC Bro-Tex, Inc. Cascades Tissue Group Essendant Essity Professional Hygiene N.A. Kutol Products Company Libman Company, The M2 Prof. Cleaning Prod. LTD Mercantile Development, Inc. Moonsoft International, Inc. National Wiper Alliance New Pig Corporation Nexstep Commercial Products NPS Corporation Pro-Link, Inc. R3 Reliable Redistribution Res. RDA Advantage RJ Schinner Sheppard Redistribution, Inc. Zenex International

News From DPA Buying Group

2019 DPA ‘Partnership Driven’ Buying & Networking Conference Scheduled For April 15-17

The DPA Buying Group will hold its 2019 “Partnership Driven” Buying & Networking Conference on April 15-17, at the JW Marriott in Indianapolis, IN.

This will be the third year that DPA will run its janitorial, safety, and industrial conferences simultaneously in three exhibit halls. DPA suppliers will be exhibiting their latest products and meeting face-to-face with every attending distributor. Exclusive promotions will be available during the show days only. DPA Buying Group Adds 20 New Jan/San Distributors

In the past six months, the DPA Buying Group has welcomed 20 new distributor members to its janitorial products division. They are: ABC Paper & Chemical (West Chester, PA); BCB Janitorial

Supply Co., Inc. (Hackensack, NJ); Caro-San, Inc. (New Bern, NC); Cleanco Janitor Supply (Ardmore, OK); Columbia Basin Paper & Supply (Pasco, WA); Complete Supply Co., LLC (Spanish Fork, UT); Direct Solutions (Livingston, TX); DonovanLuksa Paper (Auburn, NY); Facility Supply Systems, Inc., (Aurora, IL); Fikes Commercial Hygiene LLC (Elkhorn, NE); ICI Professional Products and Services, Inc., (Baton Rouge, LA); IJS-EJS, Inc., dba Ennis Janitorial (Ennis, TX); IJS-EJS, Inc., dba Industrial Janitorial (Corsicana, TX); K & S Distributors, Inc., (East Hartford, CT); Midpack Corporation (Chicago, IL); Pro-Line Supply, Inc., (Toccoa, GA); Promark de centroamerica S.A. (San Jose, Costa Rica); Rmac Supplies (Teaneck, NJ); Rowleys Wholesale (Bay City, MI; Southgate, MI; and Medina, OH); and SoCal Janitorial Supply (Santa Ana, CA). DPA Buying Group Announces Its 2018/2019 Buyer’s Guide

The DPA Buying Group has announced its 2018/2019 Buyer’s Guide. The new buyer’s guide showcases over 230 DPA preferred suppliers, and will be used by the group’s membership as a purchasing resource. The guide is broken down by each vendor’s product category across DPA’s various market segments. This includes facility maintenance supplies, safety equipment and clothing, industrial tools, packaging products and public safety. Approximately 80 DPA

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manufacturers advertised in the new publication, and each of DPA’s over 900 distributors received copies.

The DPA Buying Group is a North American buying and networking organization, comprised of more than 900 distributors and 230 preferred suppliers in the janitorial, industrial, safety, packaging, restoration and public safety product industries.

Visit www.DPABuyingGroup.com or call 800-652-7826 for more information.

Wipers—Cheesecloth Bro-Tex, Inc. Moonsoft International, Inc. Tanis Brush Inc. Wood Treatment—Scratch Remover Bona US QuestSpecialty Corp. Sheppard Redistribution, Inc. Wringers ACS Industries, Inc. Aluf Plastics Essendant Greenwood Mop & Broom, Inc. M2 Prof. Cleaning Prod. LTD Malish Corporation, The Nexstep Commercial Products Perfex Corporation Pro-Link, Inc. R3 Reliable Redistribution Res. RDA Advantage Royce Rolls Ringer Co. Sheppard Redistribution, Inc.

From ACS Industries:

Super Absorbent Microfiber Tube Wet Mop

According to ACS Industries, benefits of its Super Absorbent Microfiber Tube Wet Mop include: • Designed for greater floor contact and high absorbency; • Durable continuous-filament microfiber and polyester is designed to withstand laundering; • Absorbs quickly and fully in less time; • Strong mesh headband improves life of mop; • Tailbanded looped ends lay flat, to sweep across a wider path while mopping; • Improved cleaning power over regular wet mops with the power of microfiber; and, • Can be used on all floor surfaces such as vinyl tile, terrazzo, ceramic tile, marble and other stone surfaces. Call 800-222-2880 or visit www.acs-cp.com.

U.S. Battery Reorganizes Its Corporate Structure To Handle Growth In Sales, Manufacturing And Operations

U.S. Battery Manufacturing has reorganized the corporate leadership structure within the company’s sales and operations in Corona, CA, Augusta, GA, and Evans, GA.

Don Wallace, chief operating officer

The company’s president and CEO, Terry Agrelius, announced that Don Wallace has been named chief operating officer, with Michael Coad promoted to vice president of sales and marketing, and Zack Cox promoted to vice president of operations. “The restructuring of our corporate leadership team has been designed to assist U.S. Battery in reaching its global growth initiatives as well as our long-

term commitment to both our customers and our employees,” Agrelius said. “These individuals have the experience and foresight to take U.S. Battery well into the future, while maintaining the exceptional core values that have stood strong since the company’s inception more than 90 years ago.” The leadership reorganization also included changes within the company’s three U.S. based manufacturing plants. This involves the promotion of David Mason as vice president of manufacturing at the Corona plant; Ryan Doss as vice president of manufacturing at the Augusta plant; and Thomas Hendrickson as vice president of manufacturing at the Evans plant. “U.S. Battery Manufacturing is a leader in deep-cycle batteries, earning a reputation as a respected battery manufacturer for a variety of industries, as well as a leader in environmental management efforts in the battery industry, earning an ISO 14001 certification,” according to a company press release. Contact U.S. Battery Manufacturing at 1675 Sampson Ave., Corona, CA 92879, call 800-695-0945, or visit www.usbattery.com for more information.

New Pig Introduces The PIG® Spill Kit In Large High-Visibility Cart

Spills happen. Large, small, sometimes hazardous. Being prepared to safely and effectively respond to spills is crucial in order to keep workers, and the environment, protected from harmful releases. New Pig has recently introduced the PIG® Spill Kit in Large High-Visibility Cart to help facilities respond quickly, and more efficiently, to large spills. “The cart provides a highly visible central station for more absorbents and spill supplies than most available spill carts — three times more than the original PIG Spill Cart,” according to New Pig. Designed to find the right absorbent without digging or dumping, the cart’s large swing out doors and flip top lid offer responders instant and full access to spill response supplies. Eight-inch rear wheels and front swivel casters allow the cart to move swiftly over uneven surfaces, through doors and aisles. In addition, it holds a mounted roll of PIG Mat for easy pull-and-tear dispensing. PPE is also included to guard responders against splash backs. Available in absorbent variations for universal, oil-only or hazmat spills, the Spill Cart contains PIG Absorbent socks, mat pads, loose absorbent and wipers. Visit www.newpig.com or call 1-800-HOT-HOGS for more information.

DDI System Announces Inform eCommerce Pro —

“ The Consumer-Grade eCommerce Platform For Progressive Wholesale Distributors ”

DDI System, a market-aware ERP software provider for wholesale distributors, has announced the next generation of Inform eCommerce. Inform eCommerce Pro is a flexible eCommerce platform completely connected to Inform ERP, supporting a leadingedge experience for both B2B and B2C retail shoppers.

“Inform eCommerce Pro is highly customizable technology designed for easy deployment, supported by Inform ERP’s embedded product information management. The recent announcement reflects DDI System’s deep commitment to the evolving wholesale distribution marketplace,” according to DDI System. “No technology is having a greater impact on wholesale distribution than eCommerce. Buyers are now online, driven by the wealth of information, effective search, and mobile devices. Evolving distributor strategies must accommodate this online shift, supporting web-savvy customers with the option to research, compare and purchase with a click, as well as via in-store visits,” DDI System CEO and founder Adam Waller said. DDI’s new Inform eCommerce Pro takes distributors into the next generation of eCommerce with full control over the look, content, and functionality of their business websites. Direct connectivity with Inform ERP provides real-time, customer-specific pricing and branch-level inventory. Live order, invoice, and sales history inquiries provide a reliable self-service experience on any device. Inform eCommerce Pro leverages the power of the Magento® Commerce Cloud open source platform. The solution, combined with DDI System’s integrated services, allows distributors to easily and affordably deploy robust B2B and B2C sites. The out-of-the-box template provides industry standard site navigation, filtering attributes, multiple images, descriptions, specifications, related product recommendations, cus-

tomer reviews, and attachments. The Magento Marketplace offers many eCommerce feature extensions and a hub of professional developers to help distributors customize and add functionality. “We’ve been incredibly satisfied with Inform eCommerce. It has given our business the ability to have the flexibility and control over our storefront that we could have never imagined. It’s brought us new customers, retained existing accounts and really, just been the all-around best investment we made for our business aside from the Inform ERP Software itself. This next-generation platform will deliver on a more modern selling strategy and bring our business into the next phase of growth. And for that, we could not be more excited to be partnering with DDI,” said DDI client Ron Andrade, from Jansen Ornamental Supply. Inform eCommerce Pro includes the Inform ERP Product Information Manager (PIM). The PIM serves product content to the eCommerce platform, as well as Inform ERP screens, printed price quotes, reports, and Inform mobile apps. Inform ERP integrates content from trusted partners including Trade Service, Summit, Lights America, XO Lights, Unilog, Computer Pundits, Essendant and more. In addition, the new product will give users advanced features including zoomfriendly images, product quick hover, saved wish/shopping lists, abandoned cart notifications, site visitor analysis and more. “With more than 25 years of distribution expertise, DDI System’s Inform ERP Software provides a unique endto-end solution for today’s modern distributor,” according to DDI System. “From superior daily operations, embedded business analytics, advanced demand forecasting to deep marketspecific functionality, DDI’s Inform ERP is the leading choice for over 1,100 distributors throughout North America.”

Visit www.ddisys.com for more information.

January/February 2019 — Maintenance Sales News — 51

John Wunderlich Assumes Presidency Of Nyco Products Company

For just the second time in the last 31 and growth of the company each year. years, Nyco Products Company has “I am honored to take on this new role named a new president. Effective Jan. 1, and excited about the opportunity to lead 2019, John Wunderlich asthe company I have been so sumed the leadership role passionate about these last of president. 20 years,” Wunderlich said. Wunderlich takes over “I am also humbled to folfor Robert Stahurski Jr., low in the footsteps of longwho will remain active in time industry leader Bob the company as CEO and Stahurski.” chairman of the board of Wunderlich hails from directors. Stahurski has Kalamazoo, MI, with a masbeen president of Nyco ter’s degree in Speech ComJohn Wunderlich since 1988. munication from Central An industry veteran, Wunderlich joined Michigan University. After teaching stints Nyco in 1998 as vice president of sales, in New York and Michigan, he moved to and has contributed to the productivity Chicago in 1981 to begin his career in man-

sales team as well as the majority of the company’s network of national manufacufacturing, sales and marketing in the san- turer’s representatives. Cavanagh joined the Nyco sales team itary supply industry. Previous experience at companies such as Daley International in 2007, working with direct distribution accounts. In 2013, he overand ABC Compounding prosaw strategic Nyco manuvided background and expofacturer’s rep groups as sure to a variety of markets Midwest director of sales. and industries. Cavanagh is a past recipient of Nyco’s “Robert Stahurski Brendan Cavanagh Senior Service Award,” Promoted To which represents service Vice President Of Sales leadership and core company values. He graduated from Nyco Products Company Brendan Cavanagh Western Michigan University has announced the promotion of Brendan Cavanagh to vice presi- and is married with two children. Visit www.nycoproducts.com dent of sales. Effective immediately, for more information. Cavanagh will lead the internal Nyco

Trojan Battery Appoints YHI NZ As Master Distributor For New Zealand

Trojan Battery Company, LLC, a manufacturer of deep-cycle batteries for solar and motive applications, has named YHI (New Zealand) Ltd., as a master distributor of Trojan batteries in New Zealand and the Pacific Islands. “YHI’s team of battery experts can now effectively support the Trojan brand for customers throughout New Zealand and the surrounding area, as well as ensure that they have access to Trojan’s broad portfolio of solar and motive deepcycle battery products,” said Chris Talbot, managing director for YHI (New Zealand) Ltd. “Our dedicated team of en-

Filmop Highlights Its Jobby Dust Pan With Swivel Floor Squeegee

Filmop’s Jobby Dust Pan with Swivel Floor Squeegee provides notouch collection of wet and dry debris from hard flooring.

ergy account managers, based throughout New Zealand, are looking forward to providing Trojan Battery’s customers with the highest-level of sales, technical support and logistical services.” YHI (New Zealand) Ltd is a subsidiary of YHI International Ltd., a global battery distribution company, based in Singapore. In New Zealand, YHI will supply Trojan’s comprehensive line of deep-cycle batteries to customers in Trojan’s core market segments including renewable energy, golf, marine, mobile elevated work platforms and other industrial applications.

“By expanding our sales in New Zealand with the help of YHI NZ, Trojan can now better meet the growing demand for our deep-cycle batteries in the country and surrounding region,” said Emerson Fung, director of APAC sales at Trojan. “YHI has been a long-term partner, and we are excited to further expand our partnership by working with

YHI NZ as our new master distributor in New Zealand. With their outstanding service and support, the potential for significant growth in this region is promising.” Founded in 1925, Trojan Battery is ISO 9001:2015 certified, with operations in California and Georgia. The company also maintains two research and development centers in North America, dedicated to engineering new and advanced battery technology. Visit www.trojanbattery.com for more information.

Nexstep Commercial Products Introduces Its New Janitor Cart Nexstep Commercial Products has announced that its new Janitor Cart is now available. Product benefits include: n Lightweight cart maneuvers easily in confined areas; n Molded features provide convenient storage for tools; n Comes with trash cover and durable vinyl bag; n Front platform holds 26- to 36-quart mop bucket and wringer; and, n 3-inch swivel casters in the front and 8-inch wheels in the back. Nexstep Commercial Products is the exclusive licensee of O-Cedar. Visit www.ocedarcommercial.com for more information, or send email to customerservice@ocedarcommercial.com.

Tolco Corporation’s Door-Buddy™ Is A Different Type Of Door Stop

The replaceable dust pan rubber edge lays flat to the floor while the flexible squeegee blade (also replaceable) bends to eliminate gaps between the pan and floor for complete one-sweep collection. The squeegee is easy to clean and disinfect. The swivel head reaches into low-to-the-floor, tight places. Visit www.FilmopUSA.com for more information.

Tolco Corporation, a manufacturer of product solutions for the janitorial, industrial, food service, automotive, beauty and barber, animal health, and safety markets, offers Door-Buddy, an alternative to traditional door stops. “Tolco’s new Door-Buddy is an innovative new product that allows endusers to keep doors open without having to bend over to install it like traditional door stops. The DoorBuddy reduces injury costs due to back strain or improperly secured doors,” according to Tolco Corporation.

52 — Maintenance Sales News — January/February 2019

“The versatile design makes Door-Buddy easy to use. A built-in rotator pin allows placement on 1/2-inch and 3/4-inch door hinge pins.” Though it is small enough to fit in a jacket or coat pocket, a convenient belt clip to Door-Buddy is always readily available. Each Door-Buddy is packaged with a hang card for easy retailing. To view the product video, visit www.tolcocorp.com/wp-content/uploads/videos/DoorBuddy.mp4 Visit www.tolcocorp.com or call 800-537-4786 for additional information.

Spartan Chemical Promotes 3 To Vice President Positions

Spartan Chemical Company has announced the promotion of JP Little to the role of vice president of information technology, Bryan Mangum to the role of vice president of sales, and Cali Sartor to the role of vice president of marketing and advertising, effective Jan. 1, 2019. Little joined Spartan as the director of information technology in 2011. He came to Spartan from the Eaton Corporation, where he was an IT principal leading the business intelligence and data warehousing teams for the hydraulics organization. Prior to that, Little was the manager of data services for ManorCare Inc., in Toledo, OH, with responsibility for the success of the data services group at HCR and the management of day to day operations of the business intelligence, data warehousing, and database administration groups. With a business intelligence and data management background, Little has held leadership roles at Proxicom, Platinum Technology International, Detroit Edison Company, Dico Laboratories, and McNamee, Porter, and Seely, Inc. He brings over 26 years of IT experience to his role and has a deep understanding of enterprise IT architecture and integration. He also possesses a strong ability to recognize and understand business needs and translating them to technical solutions. Little holds a Bachelor of Science Degree from Michigan State University. He also holds a Master of Business Administration degree from Bowling Green State University. Mangum began his career with Spartan Chemical as an area sales representative (ASR) in 2005. After working as an ASR, he was promoted to regional manager (RM) of the Salt Lake City Region, which covered all of Utah, Idaho, Montana and parts of Canada. After six years as a regional manager, Mangum accepted the position of national accounts manager, at Spartan headquarters, in Maumee, OH. In 2013, he was promoted to Midwest divisional manager. In that position he was responsible for nine states, two Canadian provinces and 13 regional sales managers. In 2015, Mangum was promoted to general sales manager, assuming responsibility for management of the divisional sales management team and their respective regional managers. Mangum holds a Bachelor of Science Degree from Weber State University, majoring in technical sales. Sartor joined Spartan in 2012 as the director of marketing and brought over 17 years of experience in marketing various technology products. She previ-

ously served as director of marketing and new business development for Winegard Company, where she drove the portfolio strategic plan and corporate development activities including development of the company’s product, marketing and brand strategies. Before joining Winegard, Sartor held the position of product line manager for Corning Incorporated’s Strategic Growth Division. Prior to Corning, she served as senior manager of product marketing and marketing communications at CasJP Little

cade Microtech. Additionally, Sartor has held leadership positions in marketing and product development for Iomega, XIMETA, SkyDesk and nStor. During her tenure at Spartan Chemical, Sartor has been a key player in developing the company’s product introduction process, marketing and brand strategy, as well as product line management. She holds a Bachelor of Science degree from The Ohio State University, where she studied marketing. She also holds a Master of Business

Bryan Mangum

Cali Sartor

Administration degree from Portland State University. “It brings us great pleasure to promote Bryan, Cali and JP to their respective new roles at Spartan,” Spartan Chemical Company President John Swigart said. “I know that they will continue to bring the strategy, vision and management skills as well as a wealth of experience to these positions, enabling Spartan to strengthen our position in the industry and grow.” Spartan Chemical formulates and manufactures products from its state-ofthe-art facility in Maumee, and sells both domestically and internationally through a select network of distribution. Spartan’s products and services are used in building service contractor, education, food service and processing, health care, industrial, lodging/hospitality, and vehicle care markets. Visit www.spartanchemical.com for more information.

Lambskin Specialties Celebrates Its Original Dust Wand’s 50th Anniversary

Lambskin Specialties, a manufacturer of dusting and manual cleaning tools, is celebrating the 50th anniversary of its Dust Wand duster. In 1969, Albert Schultz introduced the duster to the cleaning industry when he embarked on a road trip through the American heartland with his two young sons. He cold-called on distributors that summer, demonstrating his new creation and proving its effectiveness toward better dusting. “Fifty years later, this item’s longevity proves that when a product is made with integrity, excellent design, quality materials and proven performance, it never goes out of style,” according to Lambskin Specialties The original Dust Wand design was based on the memory Schultz had of watching his grandmother clean furniture by wrapping lambswool around her finger. He experimented with how to effectively attach lambswool to wood handles until he perfected the design. The result was the Dust Wand duster, which enabled housekeepers to reach dusty surfaces with ease. “Natural lambswool offers incredible dusting power. While a light static charge attracts dust, its web of fine fibers and natural lanolin oils works together to trap and hold dust particles, until the duster is spun to release them,” according the Lambskin Specialties. “Lambswool naturally con-

forms to furniture corners, crevices and carvings to effectively remove dust. “As Schultz predicted, the industry embraced his new tool, and his company transformed itself from a small garment industry business to North America’s largest manufacturer of lambswool dusters serving the maintenance industry. Every Dust Wand is still manufactured in the company’s Winnipeg, Canada, factory.”

While Lambskin Specialties has adapted the original Dust Wand duster with different handles, lengths, pom sizes and colors, the design concept has remained true to its origin. Various configurations provide a multitude of dusting solutions, such as models which fit on utility handles (the Wall/Ceiling and Corner Boy models) for virtually unlimited reach to high surfaces. “After 50 years, the industry still depends on the reliability of the Dust Wand duster, a simple design which is well-executed with quality materials,”

said Myron Schultz, who as a young boy accompanied his father on the Dust Wand’s maiden cold-calling blitz, and is now celebrating its golden anniversary as the company’s president. “Dad believed the Dust Wand would create a dusting revolution,” Myron Schultz added. “It certainly did in 1969, and today it remains an industry dusting essential … often imitated but never truly duplicated. It gives us great pride to be serving this wonderful industry for five decades.” Lambskin Specialties, originally incorporated as Schultz Fur Manufacturing, started in the 1940s as a manufacturer of fur trimmings for hats and coats. In the 1960s, it expanded to designing and creating sheepskin footwear and garments. Today, according to the company, it is the largest supplier of dusting products servicing the maintenance industry. Its dusting products include a variety of Dust Wand dusters made with lambswool, synthetic fibers, microfiber and feathers, as well as a full line of floor dusting and cleaning tools. Lambskin Specialties is headquartered and manufactures in Winnipeg, and ships throughout North America and internationally. See updates on the 50th anniversary celebration and view the complete line of Dust Wand products at www.Lambskin.com.

January/February 2019 — Maintenance Sales News — 53

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WAXIE Names Brian Bogle Chairman Award Winner For 2018

On February 14, WAXIE Sanitary Supply recognized San Diego, CAbased Senior Account Consultant Brian Bogle with the company’s Chairman Award, during an event held at WAXIE’s home office. Each year the sanitary maintenance supply distributorship recognizes the top account consultants from every branch that excel in representing their sales territory. The Chairman Award is then chosen from that group, and is awarded to the consultant who exemplifies the highest level of achievement in a number of categories.

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Ivan Francis Day (1957-2019)

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Longtime cleaning industry professional, Ivan Francis Day, of Soap Free Procyon®, died on Jan. 18, 2019. He was 61. “Day committed himself to the important work of providing foster care for youth in need, and teaching the health benefits of ‘green’ cleaning with his Procyon® cleaning solutions. “Through dedication, integrity and perseverance for nearly 40 years, Day built a successful business that today reaches around the globe. Soap Free Procyon® has become a leader in providing environmentally-friendly cleaning products. Day was also a loving father, son, brother, uncle, cousin and friend. He provided foster care to children for over 35 years, changing the lives of more than 550 children.” A memorial service for Day was held in February at the Eagles Lodge in Spokane, WA.

MAINTENANCE SALES NEWS ADVERTISERS’ INDEX Absorbcore ...............................................11

ACS Industries, Inc...................................5 APC Filtration, Inc..................................44 Briarwood Products LLC.......................19 Bro-Tex, Inc..............................................44

Bullen Companies, The...........................10

DDI System ..............................................41 DordenSqueegee ......................................48

DPA Buying Group .................................33

Expanded Technologies.............................3

Gift Sales Company ..........................45, 48

Golden Star ..............................................23 Ha-Ste Manufacturing, Inc. ...................25

Haviland Corporation.............................14 Intercon Chem./Clearly Better ........28, 56

J&M Technologies...................................37

Kruger Products..................................2, 15 M2 Professional Cleaning Products ......17

Nexstep Commercial Products.................9

PIC Business Systems .............................43

54 — Maintenance Sales News — January/February 2019

Pro-Link ...................................................35 RJ Schinner..............................................13

STEP1 Software Solutions .....................42 The United Group ...................................31

Trojan Battery .........................................12

U.S. Battery ..............................................55

Universal Business Systems....................39 von Drehle ..................................................7 Zephyr ......................................................45

Shown, left to right, are San Diego, CA, 2018 Account Consultant of the Year and 2018 Chairman Award winner, Brian Bogle, with WAXIE Chairman & CEO Charles Wax.

WAXIE Chairman & CEO Charles Wax presented the award to Bogle during a regional sales meeting. Those in attendance included President & COO Jeff Roberts; Executive Vice President David Wax; General Manager Lee Jackson; and the entire San Diego sales team. With his wife Diane in the audience, Bogle delivered an inspirational and heartfelt speech and acknowledged his co-workers and family for their support. Visit www.waxie.com for more information.

MAINTENANCE SALES NEWS CLASSIFIED ADVERTISING RATES

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