MASTERING LEADERSHIP SKILLS (MLS) PROGAMS
Mastering Leadership student experiences: “ Learned about harassment, how important job descriptions are, thought I was very organized until I did the test.” -Denise Marine Executive Assistant, Natural Resources Sector
“ To be a better role model for my team. Treat my team better.” -Kenneth Technician, Natural Resources Sector
“ Three most important things learned during this training - time management, daily planning, effective delegation.”
“ I feel this course has helped me a lot, made me aware of so many things about how I deal with situations.”
-Vanessa Operations Supervisor, Fisheries Sector
“ Dealing with stress, team building, motivation very relevant.”
-Jackie Manager, Oil & Gas Sector
“ I enjoyed the course, lots of useful information.”
-David Manager, Oil & Gas Sector
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www.GrandescoCollege.com
-Irene Assistant Manager, Fisheries Sector
MASTERING LEADERSHIP SKILLS (MLS) PROGAMS
MLS I: Communication and Relational Mastery (3 Days) ~ Tuition: $1150.00
“Relationships with your team and clients is critical to your success. Are you sure you are doing everything you can to maximize this untapped critical success factor?” 1. Supervisory Responsibilities 2. Communication Styles 3. Non-Verbal Communication 4. Communication Skills 5. Active Listening 6. Questioning Skills 7. Paraphrasing Skills 8. Raising Issues Non-Judgementally 9. Effective Feedback and Feedforward 10. Behaviour vs. Inference 11. Emotional Intelligence
Take the next step towards transforming your performance and call us today!
For more information please contact us at (250) 376-0815 or by email info@grandescocollege.com.
communication
Mastering Leadership Skills (MLS) Courses Tuition: $1,150.00 each 3-Day Course MLS I: Communication and Relational Mastery (3 Days) MLS II: Team Mastery (3 Days) MLS III: Operational Mastery (3 Days) Note: Courses can be taken in order or as stand alone courses
MLS II: Team Mastery (3 Days) ~ Tuition: $1150.00
trust & authenticity
“An organization is only as strong as the team that supports it! Learn how to lead teams so they want to follow you.” Section A Understand Yourself As A Leader
1. Leaders of Excellence
Section C Create and Transform Your Team
1. Power and Influence
2. Manager versus Leader
2. Credibility and Visibility
3. Influencing Others/Relational Capital
3. Trust & Authenticity
4. Leadership Styles 5. Decision Making
4. Coaching the Different Stages of Team Developent
6. Cynefin Framework
5. Team Building
7. Polarity Management
6. Team Goals
8. What is your WHY and the “Big Picture”
7. Performance Management 8. HOP – Higher Order Performance Model®
generation gap Section B Understand Yourself And Your Team
Section D Lead & Effectively Manage the Team
1. Motivation – Then and Now
1. Job Enrichment and Informal Rewards
2. Generation Gap
2. Effective Meetings
3. Organizational Structure and Communication
3. Attitude, Self-Care and Mental Toughness/Resilience 4. Organizational Culture and Climate
MLS III: Operational Mastery (3 Days) ~ Tuition: $1150.00
“Operations don’t run themselves! The devil is in the details. Ask yourself this question – Where Can We Improve?” MODULE 1 - LEADING YOUR TEAM/ORGANIZATION MODULE 2 - WHAT EMPLOYEES NEED TO KNOW TO DO THEIR JOB WELL MODULE 3 - ETHICAL ORGANIZATIONS MODULE 4 - EXPECTATIONS IN MANAGEMENT MODULE 5 - JOB BREAKDOWN AND JOB DESCRIPTIONS MODULE 6 - SETTING GOALS MODULE 7 - RECRUITING AND INTERVIEWING
setting goals
MODULE 8 - THE NEW EMPLOYEE MODULE 9 - TRAINING MODULE 10 - EFFECTIVE DELEGATION MODULE 11 - SETTING PERFORMANCE EXPECTATIONS MODULE 12 - PERFORMANCE MANAGEMENT MODULE 13 - MANAGING CHANGE MODULE 14 - CORRECTIVE ACTION MODULE 15 - HARASSMENT AND DISCRIMINATION MODULE 16 - ORGANIZATION
Take the next step towards transforming your performance and call us today!
For more information please contact us at (250) 376-0815 or by email info@grandescocollege.com.
www.GrandescoCollege.com
leading your team