Santa holidays with malvern world travel and canterbury travel

Lapland Holidays with Canterbury Travel

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Welcome to Lapland

with Canterbury Travel Imagine a place where the scenery is simple yet majestic; where sheer silence is only broken by the sound of huskies barking excitedly in anticipation of their next sleigh run. This is the place where you can drive a snowmobile through deep crisp snow or enjoy a romantic reindeer sleigh ride. This is the glory of Lapland, the home of a kindly old gentleman, now over 400 years old, who still believes in the true meaning of Christmas – Santa Claus. Celebrate the festive season and enjoy a once in a lifetime holiday to a land full of mystery and magic. For Canterbury Travel are not only about the movement of people, but about precious moments worth remembering.

At Canterbury Travel we believe whether you purchase a 1 day trip to Lapland or a longer stay, it’s important to enjoy the best standards of service and tour content available. Our holiday arrangements are inclusive not only of flights, accommodation and transfers, in-flight catering and meals as per itinerary but outdoor arctic activities as specified using huskies, reindeer and snowmobiles, the hire of snow suits and boots, plus entertainment and presents for children ages 2-11 years inclusive.

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Day trips are full of activity, set in the countryside of Lapland, but due to time constraints are a little more rushed than our other tours. Overnight tours provide for a more relaxed atmosphere, an enhanced activity programme in wilderness locations and the romance of searching for Father Christmas. No matter which tour you choose an individual meeting with Santa is assured and children can deliver in person their Christmas letters and receive a present from the great man.

Canterbury Travel - THE - Lapland Specialist for precious moments worth remembering MALVERN WORLD TRAVEL

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Visit Santa with Canterbury Travel

Santa’s Special Elves

It’s time to meet Santa’s Special elves…these wonderful characters appear exclusively on all overnight tours.

Speedy Sam

Dressed in red, Speedy Sam is a restless, somewhat impatient but VERY reliable Santa’s Helper. You may see him rushing around ensuring things are ready on time for Santa.

Has Speedy Sam decided if you’ve been good or naughty this year?

Snowy Bowy

Wearing a blue and white dress with silver trim, Snowy Bowy just loves everything to do with snow. She enjoys placing bows on trees, building snowmen, castles and much more. She adores the bows on presents and has so much fun decorating for Christmas.

Noisy Nod

This very cheerful Elf dressed in green, is a big fan of musical instruments, Christmas songs and carols. You’ll know when Noisy Nod is close by as the bells on his clothes will ring. He can usually be found nodding his head and dancing to the bells crying ‘Ho, Ho, Ho.’ Will these bells lead you to Santa?

Tricky Dicky

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The cheekiest of the Elves, Tricky Dicky is the real joker of the pack! Dressed in orange and yellow, he just loves to play games with people. He may tell a fib or two to mislead you but he’s sure to make you laugh along the way.

Contents 2-3

Introductory

4-5

Luosto Resort & Accommodation

6

Luosto Villas

7

Special Offers & Tour Activities

8-9

Magical Moments

10-11

Magical Interlude

12-13

Magical Sojourn

14-15

Christmas at Luosto

16

Enchanting Lapland

17

Frequently Asked Questions

18

Terms and Conditions

19

Weddings in Lapland & Insurance

me YOUR FLIGHTS

Tours in this programme are undertaken by charter flights. Charter services are based on the use of various carriers from airports as specified in the programme. Flight times shown are subject to final slot confirmation by the airport authorities.

Your flight duration is on average 3 ½ hours each way.

CLIENTS SECURITY

Canterbury Travel (London) Ltd is a fully bonded tour operator, registered in England No. 995587, registered office 843 Finchley Road London NW11 8NA. The air holidays and flights in this brochure are ATOL protected by the Civil Aviation Authority. Our ATOL number is 0739. Clients booking with Canterbury Travel are fully protected. Canterbury Travel is a full time agency member of the International Air Transportation Association (IATA). Currently for United Kingdom departures protection is provided in the form of an ATOL protection fee of £2.50 per passenger. The ATOL protection fee is in addition to the tour cost.

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YOUR FINANCIAL PROTECTION

All the flights and flight-inclusive holidays in this brochure are financially protected by the ATOL scheme. When you pay you will be supplied with an ATOL Certificate. Please ask for it and check to ensure that everything you booked (flights, hotels and other services) is listed on it. Please see our booking conditions for further information or for more information about financial protection and the ATOL Certificate go to: www.atol.org.uk/ATOLCertificate

FOR RESERVATIONS PLEASE CALL MALVERN WORLD TRAVEL ON 01684 562406 or email : malvernworldtravel@hotmail.co.uk

For reservations and information visit www.santa-holidays.com or call 01923 822388

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Visit Santa with Canterbury Travel

The magical resort of

Luosto Log Cabins Staying in a cosy traditional log cabin is a great way to experience Lapland. Cabins are generally openplan, although a number of 2 bedroom cabins are available. Log cabins offer a good degree of comfort & are well-equipped with kitchenette, sauna/shower room, drying cupboard, central heating and a log fire.

Cabins are individually furnished & may differ from the pictures shown. Breakfast & dinner are taken in resort at an allocated restaurant.

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et on the edge of the National Park, which is renowned for its natural beauty, the small ski village of Luosto provides the dramatic backdrop for your holiday to Lapland. Situated above the Arctic Circle, just 90 mins north of Rovaniemi, it is hard to imagine anywhere more beautiful or unspoilt than Finnish Lapland. And it is here where we can see why Santa has chosen Lapland as his homeland‌

Two bedroom cabin

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Open-plan cabins

Such cabins provide a very comfortable sleeping area with 2 double beds built into the wood at a lower level & 2 single upper beds. These cabins generally accommodate 3-6 persons and they are located between 10-20 mins walk, from the resort centre.

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These generally accommodate 4-6 persons. The 2 bedroom cabins are approx. 20-30 mins walk, from the resort centre.

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Kerttuli Restaurant (Price on request)

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Open-plan cabin

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Two bedroom cabins

In Luosto, it is possible to upgrade your evening dining experience by pre-booking dinner at Kerttuli Restaurant for the duration of your stay. Kerttuli’s offer an A La Carte menu & traditional Lappish cuisine, please ask for prices and further details at the time of booking.

Open-plan cabin

MALVERN WORLD TRAVEL Canterbury Travel - THE - Lapland Specialist for precious moments worth remembering

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Luostotunturi Hotel This is a charming hotel, which has been built in the shape of a Lappish Reindeer earmarking. This attractive hotel complements its natural surroundings & affords a selection of well-appointed en-suite rooms and suites.

The Amethyst Spa swimming pool is available for residents use. (Local charges may apply for clients staying in cabins and Villas.) A buffet style breakfast & dinner is available in the main hotel restaurant.

Twin rooms

Comfortable guest rooms with en-suite shower & toilet.

TV with satellite channels, telephone, hairdryer and mini-bar/fridge.

Family Rooms (max. 4 persons)

Such rooms have twin beds plus a convertible double sofa bed. En-suite shower room & toilet, TV with satellite channels, telephone, hairdryer and mini-bar/ fridge.

Duplex Family rooms (max. 5 persons)

Duplex Rooms are suitable for families with children ages 4 and above. Each room has twin beds at floor level and either 2 or 3 mattress style beds for children on the upper/mezzanine level, which is accessed via a gated staircase.

Duplex Family room

Amethyst Suites (price on request)

Furnished to a high standard, the Amethyst Suites have views of the natural fell landscape. The suites have 2 bedrooms, a sauna/shower room with toilet. Plus telephone, TV, hairdryer, kitchen & clothes drying cabinet. There is a convertible 2 seater sofa bed in the lounge.

Tunturi Suites (price on request)

A spacious bright & attractively furnished suite with balcony overlooking the Luosto fells. The Tunturi Suite comprises 1 bedroom, a lounge with double sofa bed & an en-suite sauna/shower room with toilet. Also, a kitchen, telephone, TV, hair dryer and clothes drying cabinet.

Amethyst Suite

Family room

For reservations and information visit www.santa-holidays.com or call 01923 822388

FOR RESERVATIONS CALL MALVERN WORLD TRAVEL ON 01684 562406 or email: malvernworldtravel@hotmail.co.uk can007_visit_santa_2015_FINAL.indd 7

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Luosto Villas (Price on request)

Villa Exterior

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The Luosto Villas are centrally situated close to the ski slope. The 4 bedroom villas offer amongst the highest specification of accommodation in Luosto. A duplex villa over 2 floors, the master bedroom is en-suite with a Jacuzzi bath, there are 3 further bedrooms, 1 twin, 1 single and a triple with a double bunk at the lower level & a single bunk above (suitable mostly for children). The 2 lounges also have double sofa beds. As well as a log fireplace, this luxurious villa features a superb sauna area, 2 lounges, dining area and kitchen.

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Bedroom

Kerttuli Restaurant (Price on request) In Luosto, it is possible to upgrade your evening dining experience by pre-booking dinner at Kerttuli Restaurant for the duration of your stay. Kerttuli’s offers an A La Carte menu & traditional Lappish cuisine, please ask for prices and further details at the time of booking.

MALVERN WORLD TRAVEL Canterbury Travel - THE - Lapland Specialist for precious moments worth remembering

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Visit Santa with Canterbury Travel

Special Offers and Tour Activities

On certain tours the following items are included. Please look out for the icons on the individual tour pages.

FREE SPECIAL SOUVENIRS On departure from Lapland you will receive a selection of souvenir licences to commemorate your visit to Lapland, including an Arctic Circle Crossing Certificate covering the activities undertaken.

FUN FOR ALL Children’s entertainment is available in Luosto at the Merry Elf. The children’s entertainers perform in the late afternoon/ early evening, with the exception of arrival and departure days

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FREE SOUVENIR CD Throughout your stay in Lapland you and your children can sing along to our very own ‘In Search of Santa & his Elves’ song. (1 CD per booking provided, prior to departure from Lapland.)

MAGICAL EFFECTS Special Magical Effects are created in Luosto. Here, Santa has the magical ability to fade away & children and adults alike will be captivated as their dreams of meeting Santa come true; Arctic weather conditions permitting.

SPECIAL OFFERS Limited HALF-PRICE child places A limited number of HALF-PRICE Child Places are allocated to each of our Day Trip departures and to selected departure dates on the 2, 3 and 4 night tours.

To qualify, your party must consist of a minimum of 2 adults and 2 children ages 2-11 at the time of return travel.

The youngest child in your party will be allocated the half-price child place and only 1 half-price child place will be permitted per booking. The £2.50 ATOL protection fee is payable for any half-price child places.

The half-price child places are offered on a first come first served basis and are extremely popular; please refer to our website for latest availability.

TOUR ACTIVITIES

Your holiday to Lapland is a wonderful opportunity to experience an array of fun yet traditional snow-based activities, which are indigenous to this region.

1 Day Enchanting Lapland On a day trip you will be transferred by a snowmobile drawn sleigh to a beautiful remote hamlet in the Lappish countryside. Once at location, you can enjoy some warming hot berry juice in the snow igloo and you are free to enjoy husky and reindeer sleigh rides, tobogganing & snowmobiling at your leisure. Plus, the highlight of the day – a private meeting with Santa.

2-4 NIGHT TOUR ACTIVITIES Make Friends with the Huskies Prepare to be enthralled as the gallant huskies power their way through the Lappish countryside, beneath trees laden with snow in search of the great man. During your 90 minute husky adventure you can learn the art of husky mushing, or experience a thrilling sleigh ride as a passenger. Tour the husky farm and learn about the lives of the dogs and meet some of the huskies.

Learn about Santa’s Reindeer Your 90 minute reindeer adventure takes in a beautiful sleigh ride through the forest. While at location you will be listening to engaging stories about these magnificent creatures from the herdsmen while enjoying hot berry juice beside a log fire. There may even be time to feed the reindeer.

Snowmobile Experience Enjoy an exciting 1.5km snowmobile and sleigh ride through the snowy tundra of the Arctic as we search for Santa. Children’s snowmobiles will be available at various locations.

Snow Activities There will be a variety of snow games with Santa’s Elves including snowman making, tobogganing and snowball fights. Additional use of toboggans is free of charge in resort.

Meet the Elves at Home Your search for Santa will include a visit to the Elf House, where you will meet Wendy Wood and some of the Elves who have been preparing toys for all the boys and girls who have made it on to Santa’s ‘good children list’ this year.

Journey to a Magical Post Office View the Magical Post Office and see where the Elves sort the mail. While in Lapland you will have the opportunity to send postcards to your loved ones.

Your Santa Visit – All Tours When your search for Santa is finally realised and you discover this enigmatic man’s home, you and your children will meet him in private.

See their faces light up as they achieve their dream of meeting the real Santa. Children age 2-11 years will receive a gift from Santa.

Your Personal Tour Guide – Overnight Tours Throughout your stay in Lapland you will be accompanied by a personal tour guide. They will meet and greet you at the airport in Lapland and will be on hand throughout each day of your tour. Your guide has expert local knowledge and will be able to answer most of the questions you may have while in Lapland.

FOR RESERVATIONS CALL MALVERN WORLD TRAVEL 01684 562406 or email: malvernworldtravel@hotmail.co.uk For reservations and information visitON www.santa-holidays.com or call 01923 822388

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Magical Moments Capture the true spirit of Christmas at the scenic resort of Luosto, the perfect setting for your holiday in Lapland. While perhaps a more concentrated tour, Magical Moments provides the perfect opportunity to experience the same ingredients as those of a longer duration. Enjoy reindeer and husky sleigh rides and exciting trips by snowmobile through beautiful snow-covered forests and plains as we seek the great man. Where shall we find him? Will the scouts and elves be there to guide us? Of course they will and even though Santa has been a very busy man, supervising the dispatch of toys in time for Christmas Day; he will be thrilled to meet all the children who have made FUN FOR ALL this very special journey to Luosto to see him.

Tour details Day 1 MAGICAL EFFECTS

FREE SPECIAL SOUVENIRS

CD FREE SOUVENIR CD

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LIMITED ½ PRICE CHILD PLACES

It’s time to join us for an arctic adventure in Lapland. Upon arrival at Rovaniemi Airport, you will be greeted by your personal tour guide & transported by coach to the magical resort of Luosto. As we approach Luosto a short stop will be made, where you will collect your snow suits and boots. Once in Luosto, check into your traditional log cabin or hotel room. A welcome dinner will be available in the restaurant this evening. Watch out for the elves as you meander in resort, will mischievous Tricky Dicky be there to play a trick on you? Sledges will be available should you wish to play in the snow in resort this evening.

MALVERN WORLD TRAVEL Canterbury Travel - THE - Lapland Specialist for precious moments worth remembering

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Magical Moments

Your Search for includes: • Journey to a Magical Post Office • Meet the Elves at Home • 90 minute reindeer experience • 90 minute husky experience • Snowmobile and sleigh ride (1.5 km) • Children’s Snowmobiles • Snow games with Santa’s Special Elves • Tobogganing • Private meeting with Santa • Present from Santa • 2 nights full board accommodation • Including a festive Gala dinner • Thermal snow suits and boots • Souvenir licences • Souvenir CD

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Day 2

Your ultimate Lapland experience starts here. Following a warm and filling breakfast, we set off from Luosto for a variety of locations where snowmobiles, reindeer and the ever energetic husky dogs will be waiting to lead our search for Santa. Speedy Sam is often seen racing around making sure that everything is ready for Santa, will he reveal any clues as to where Santa may be? Perhaps we’ll bump into Noisy Nod at the Elf House today? He’s feeling sleepy; wake him up! We need to know where Santa is. After an action-packed morning you might like to relax beside an open fire. We’ll stop for lunch at an outside venue before our search resumes. Could Santa be at the Magical Post Office? Let’s find out. Following a funfilled day it’s time to return to Luosto, where you can relax and enjoy a drink at the Merry Elf while your family enjoy the children’s entertainment. A farewell dinner will be available this evening. Don’t forget to set your alarm clock tonight for tomorrow we have an early start.

Day 3

After a hearty breakfast, our search for Santa will resume.

If we failed to find Santa yesterday, it is imperative that we reach his home today. Once again we will enjoy a sleigh ride in the Lappish Wilderness, Santa is always thrilled to meet every child who visits him, for he knows that they have travelled a very long way to see him and he has a present for each and every one of them (as per brochure). Lunch will be provided, prior to departure from Luosto. Finally, it’s time to transfer to Rovaniemi for your return flight home and during the journey to the airport you will receive commemorative licences of your stay in Lapland. Say a fond farewell to Santa, Mrs Claus, Wendy Wood and the Special Elves.

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For reservations and information visit www.santa-holidays.com or call 01923 822388 FOR RESERVATIONS CALL MALVERN WORLD TRAVEL ON 01684 562406 or email : malvernworldtravel@hotmail.co.uk can007_visit_santa_2015_FINAL.indd 11

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Magical Interlude Escape the hustle and bustle of the modern world & be transported to a land full of mystery and magic in search of Santa. Prepare to be spellbound by the beauty of Luosto, as you feel at one with nature, set amidst the Lappish wilderness. Meet Wendy Wood, the toymaker & a host of special friends as you search for Santa. Feel the power of the paw, as the huskies whisk you away through ancient snow covered forests in our quest to find the great man.

FUN FOR ALL

MAGICAL EFFECTS

Tour details FREE SPECIAL SOUVENIRS

CD FREE SOUVENIR CD

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LIMITED ½ PRICE CHILD PLACES

Day 1

Leaving the UK far behind, we arrive in Lapland, where our guides will be waiting to transport you to Luosto. Don’t worry, you may be staying in a wilderness location but fear not as our excellent accommodation in Luosto will be warm and cosy. After you have checked in, see if you can find Snowy Bowy. She is often seen in Luosto, placing pretty blue bows here and there. Tonight we hope the spirit of Christmas begins here as you relax & enjoy the welcome dinner.

MALVERN WORLD TRAVEL Canterbury Travel - THE - Lapland Specialist for precious moments worth remembering

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Magical Interlude Day 2

Enjoy a hot buffet breakfast in resort, then it’s time to join your tour guide and board the coach as we head to a secret location where we’ve been advised Santa has recently been seen. As our adventures begin with the help of huskies and reindeer – the Special Elves will provide us with clues as to where Santa may be. Perhaps Prancer, Donner & Blitzen will advise our guides of the best routes to take. Learn about the lives of Santa’s faithful furry friends; there may even be time to feed a reindeer before enjoying a sleigh safari. After an exciting morning, we’ll stop for a warming lunch. Join Wendy Wood in her toy workshop, when you meet the Elves at home.

Once again, this evening there will be a buffet style dinner in Luosto.

Day 3

This morning we’ll leave Luosto to resume our search for Santa. Will those Special Elves help us to find Santa’s secret hideaway today? Yes they will! Expect to play lots of snow

games with the Elves, although you’ll need to keep up with Speedy Sam as he races around. Watch out for Tricky Dicky, he could well send you in the wrong direction, as we undertake a final search for Santa. When we discover Santa’s home, a friendly Elf will be there to welcome you into his house, before inviting you to meet this mesmerising jolly man. Back in resort, enjoy a farewell Gala dinner this evening.

Day 4

After breakfast, there will be the opportunity to enjoy some tobogganing in Luosto before we say a fond farewell to our Lappish friends. You may of course prefer to enjoy the resort facilities. Lunch will be taken in Luosto. As we leave resort, we’ll sing the Elf Song one last time, during the journey your coach guide will provide you with certificates and souvenir licences to commemorate crossing the Arctic Circle. A short stop will be made en-route to enable you to purchase some Lapland souvenirs, before it’s time to board your flight to the UK.

Your Search for includes: • Journey to a Magical Post Office • Meet the Elves at Home • 90 minute reindeer experience • 90 minute husky experience • Snowmobile and sleigh ride (1.5 km) • Children’s Snowmobiles • Snow games with Santa’s Special Elves • Tobogganing • Private meeting with Santa • Present from Santa • 3 nights full board accommodation • Including a festive Gala dinner • Thermal snow suits and boots • Souvenir licences • Souvenir CD

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FOR RESERVATIONS CALL MALVERN WORLD TRAVEL 01684 562406 or email : malvernworldtravel@hotmail.co.uk For reservations and information visitON www.santa-holidays.com or call 01923 822388

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Magical Sojourn

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The stunning wilderness resort of Luosto is the perfect setting for your 5 day break in Lapland. Set on the edge of the National Park, an Area of Outstanding Natural Beauty, you can truly believe that Luosto is the home of Father Christmas. Children will be elated when they meet Santa’s Special Elves – Tricky Dicky, Speedy Sam, Snowy Bowy & Noisy Nod during their stay. Choose the Magical Sojourn tour for the perfect relaxing yuletide break in Lapland.

FUN FOR ALL

Tour details MAGICAL EFFECTS

FREE SPECIAL SOUVENIRS

CD FREE SOUVENIR CD

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LIMITED ½ PRICE CHILD PLACES

Day 1

Flying from London Gatwick Airport to Lapland, on arrival in Santa’s magical homeland our expert tour guides will be waiting to greet you. As we transfer you to the enchanting resort of Luosto – it’s time for the fun to begin – have you learnt the words to the Elf Song? Fear not your jovial guide will be on hand to teach you the actions. Close to Luosto we’ll make a brief stop to collect your thermal snow suits and boots then it will be time to check into your accommodation. This evening acquaint yourself with the resort and relax and enjoy the welcome dinner.

MALVERN WORLD TRAVEL Canterbury Travel - THE - Lapland Specialist for precious moments worth remembering

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Magical Sojourn

Your Search for includes: • Journey to a Magical Post Office • Meet the Elves at Home • 90 minute reindeer experience • 90 minute husky experience • Snowmobile and sleigh ride (1.5 km) • Children’s Snowmobiles • Snow games with Santa’s Special Elves • Tobogganing • Private meeting with Santa • Present from Santa • 4 nights full board accommodation • Including a festive Gala dinner • Thermal snow suits and boots • Souvenir licences • Souvenir CD

Day 2

After breakfast it’s time for our adventures to begin as we search for Santa. As we push the boundaries of our imagination, the loyal huskies and reindeer will act as our guides, forging their way through the snowy plains. Meet the huskies at home before learning to drive a team over prepared tracks. Tricky Dicky may challenge you to a snow ball fight here today. Later enjoy a reindeer safari past trees laden with snow and enjoy some hot berry juice beside a log fire. Will we see the Elves sorting letters at the post office today?

Day 3

The Magical Sojourn tour enables you to enjoy Lapland at a more leisurely pace than a 4 day tour. Today is a rest day in resort allowing you to appreciate the tranquillity of Luosto. If you’re feeling more energetic, have fun on the toboggan run, always a favourite with the children. Alternatively, a selection of optional excursions will be available for purchase locally including an extended snowmobile safari and cross country skiing. Lunch and dinner will be served in your allocated restaurant.

Day 4

Today we resume our search for the elusive Father Christmas.

Surely today, we will meet him personally, as he knows the great lengths we have gone to find him. Santa will be delighted to welcome you into his home. Have you listened to the clues provided by the Special Elves during your stay? Have you realised where Santa’s secret house is? Travelling across snowy tracks – we finally discover Santa’s home. Mrs Claus will be there to greet us along with some of our favourite Elves.

As your family meets Santa, children will be enthralled to receive their special gift from him. Lunch will be provided and a farewell Gala dinner will be available on return to Luosto.

Day 5

For your final morning in Luosto, you may wish to make use of the resort facilities or head to the slopes to have fun tobogganing. Following lunch, it’s time to say farewell to Luosto and our wonderful new friends Tricky Dicky, Snowy Bowy, Noisy Nod, Speedy Sam, Wendy Wood, and Corporal Kandy. Enroute to the airport, a brief stop will be made, where you may purchase a souvenir of your Lappish Adventure.

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For reservations information visit www.santa-holidays.com or call 01923 822388 FOR RESERVATIONS CALL and MALVERN WORLD TRAVEL ON 01684 562406 or email : malvernworldtravel@hotmail.co.uk can007_visit_santa_2015_FINAL.indd 15

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Christmas at Luosto

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Merging fantasy with reality, enjoy a magical Christmas in a picture post card setting. Fir trees laden with crisp white snow, tireless husky dogs excitedly tugging at sleighs & snowmobiles speeding their way across icy tracks, all wait you as we push the boundaries of your imagination for your Christmas holiday of a lifetime. The Special Elves will be there to lead us in our search for Santa and the resilient reindeer will help to FUN FOR ALL guide the way. Visit the land of dreams‌and create a lifetime of precious memories.

Tour details

MAGICAL EFFECTS

Day 1

CD FREE SOUVENIR CD

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FREE SPECIAL SOUVENIRS

Following your arrival in Lapland, your personal tour guide will be waiting to greet you at Rovaniemi Airport, then, we transfer to the idyllic resort of Luosto – a small beautiful ski village, largely unspoilt by the modern world. On arrival in resort you will receive your thermal snow suits and boots and settle into your choice of traditional log cabin, hotel room or luxury villa. While away the evening with some tobogganing or enjoy a drink in the bar prior to the welcome dinner.

Canterbury Travel - THE - Lapland Specialist for precious moments worth remembering MALVERN WORLD TRAVEL

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Christmas at Luosto

Your Search for includes: • Journey to a Magical Post Office • Meet the Elves at Home • 90 minute reindeer experience • 90 minute husky experience • Snowmobile and sleigh ride (1.5 km) • Children’s Snowmobiles • Snow games with Santa’s Special Elves • Tobogganing • Private meeting with Santa • Present from Santa • 4 nights full board accommodation • Including a festive Gala dinner • Thermal snow suits and boots • Souvenir licences • Souvenir CD

Day 2

After breakfast this morning, your guide will be waiting for you to embark on your search for Santa. Have you remembered the actions to the Elf Song? Join in, as we make our way to a secret location where we may find Santa. Perhaps Tricky Dicky the joker wild will be there to meet us, will he provide any clues as to where Santa may be or will he play a trick on us? Perhaps the reindeer will know where Santa s as they pull the sleigh through the forest. We may see the Elves sorting the mail at the Magical Post Office today unless they are busy helping Santa with the dispatch of the thousands of presents in time for Christmas Day. Back in Luosto a Gala dinner awaits you.

Day 4

Day 3

Enjoy a hearty breakfast at the restaurant, before spending the morning enjoying the resort facilities if you’re feeling energetic, try some skiing or snowboarding (local charges apply) or head to the tobogganing slope. Lunch will be provided in Luosto, before it’s time to say a fond farewell to Lapland. There will be an opportunity to purchase a momento of your visit to Lapland en-route to Rovaniemi Airport.

The long wait is over – Christmas day is here. Following breakfast, we will continue to search for Santa. Our furry friends and the snowmobiles will once again transport us until we discover the great man. Will Noisy Nod or Speedy Sam provide the final clue to Santa’s hideaway? Children will be mesmerised when they finally meet Father Christmas in the unique setting of his home, close to Luosto, and they will be thrilled to receive their special gift from him in person. Lunch will be provided at one of the outdoor locations. This evening enjoy a traditional Christmas spread along with festive treats such as mince pies.

Boxing Day is traditionally a day of rest in Lapland, however today a coach transfer will be available to an activity location where some of our favourite Elves will be on hand to play games with the children. There will also be adult and children’s snowmobiles available together with husky and reindeer sleigh rides. Lunch will be served at location. Back in resort why not enjoy a sauna or relax with a drink at the Merry Elf. A buffet dinner will be available in Luosto; our final evening in this magical winter wonderland.

Day 5

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FOR RESERVATIONS CALL MALVERN WORLD TRAVEL 01684 562406 or malvernworldtravel@hotmail.co.uk For reservations and information visit ON www.santa-holidays.com or call 01923 822388

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Experience a one day tour to mystical Lapland. Enjoy an exciting sleigh transfer from the airport to a beautiful location in the Lappish countryside before visiting a snow igloo and participating in a variety of traditional arctic activities.

Tour details Leaving the UK at around 8am, breakfast will be served on your flight. It takes 3 ½ hours to fly to Lapland and on arrival at Enontekio, we’ll provide you with a thermal snow suit and boots to keep you warm during the day. Then it’s time to head to a beautiful location set beside a frozen lake shore by snowmobile and sleigh Once at the venue you can relax and enjoy the magic of this amazing winter wonderland. Learn to drive a snowmobile (suitable for adults and children alike). Of course, children always love to try some tobogganing and here we have special Stiga toboggans available, which allow them to have a greater steering ability to enhance their enjoyment.

As you enter the snow igloo there are ice sculptures and tables also made of ice, where you may sit and sample some traditional hot berry juice. No journey to Lapland would be complete without experiencing a traditional sleigh ride pulled by either a team of huskies or Santa’s faithful reindeer.

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includes: • A visit to a Snow Igloo • Sleigh Transfer from the airport grounds • Husky and reindeer sleigh rides • Adult and children’s snowmobiles • Tobogganing • Private meeting with Santa • Present from Santa • Thermal snow suits and boots • In-flight catering • Hot lunch at the venue

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Well, a snowmobile and sleigh will be waiting to transport you to his home in the forest. Father Christmas knows that you have travelled from a far to see him & your meeting with him has been carefully organised by Santa’s Helper. Each child will receive a gift from Santa.

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Lunch will be available throughout the day and the menu usually includes soup, baked potatoes with either a meat or vegetarian filling, pasta and a sweet dessert of pancakes and jam.

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Finally, after a fun-filled day, it’s time to return to Enontekio leaving Santa and his helpers to continue with their important duties. Dinner will be served during your return flight.

FREE SPECIAL SOUVENIRS

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Canterbury Travel - THE - Lapland Specialist for precious moments worth remembering MALVERN WORLD TRAVEL

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Visit Santa with Canterbury Travel

FAQ’s HOW MUCH IS THE DEPOSIT REQUIRED WHEN BOOKING?

To make a reservation the deposit is £200 per person. If you book via the Canterbury Travel Reservations Office on 01923 822388, the balance is then payable 6 weeks prior to departure. (Other terms may apply if you book via a Travel Agent.)

WHAT IS INCLUDED IN THE COST OF MY TOUR?

Return charter flights to and from Rovaniemi or Enontekio in Finland. Services as specified within the tour itinerary, transfers, accommodation & meals, and the loan of snow suits and boots for the duration of your stay. Gifts for children age 2-11 years inclusive on day tours and a gift allowance for children age 2-11 years inclusive on all overnight tours.

HOW SAFE IS IT?

It’s perfectly safe as long as you follow the instructions of your Arctic guides. Please remember that our activities operate in Arctic conditions & in the interests of safety your guide may alter the schedule contents of the tour at any time.

IS THE TRIP SUITABLE FOR AN INFANT?

Infants (aged less than 2 years at the time of return travel) are welcome on our tours. You will be required to provide suitable clothing and boots for your infant, for the duration of the tour. Prior to booking you should consult your GP and receive his/her professional advice about taking your infant to Lapland. Infants travel free of charge with the exception of an infant tax and admin fee of £100.

IS THE HOLIDAY SUITABLE FOR DISABLED OR SEVERELY ILL CHILDREN?

IS IT LIKE VISITING AN AMUSEMENT PARK WITH A SANTA’S GROTTO?

No. Our tours operate to resorts and venues which are typically idyllic & traditional. Where possible, our activity programmes are not held in touristic centres.

We understand for many severely ill & disabled children and their parents, a visit to meet Santa is a magnificent dream. Our promise to you is that we care enough to try and ensure that this dream is realised. We have the honour to work with a number of leading children’s charities and to carry many children with conditions including cancer, cystic fibrosis, blindness & paraplegia. We hope to continue to play a part in making such special dreams come true.

WILL WE FIND SANTA?

CAN WE MARRY OR RENEW OUR VOWS IN LAPLAND?

Santa being such a wise man knows that you have made a very special effort to find him. When you and your family have your private meeting with him, he will have a present for all children (ages 2-11 years inclusive) and he will fully understand your children and provide appropriate answers to their questions.

WILL THE REPRESENTATIVES SPEAK ENGLISH?

On overnight tours you will be accompanied by a personal tour guide. They will meet and greet you at the airport and will be on hand throughout each day of your tour. Your guide has expert local knowledge and will be able to answer most of the questions you may have while in Lapland. Both our tour guides and our local representatives speak very good English.

HOW COLD WILL IT BE IN LAPLAND?

Generally temperatures average between -5c and -25c, although it has been known to drop to -45c. It tends to be warmer late Nov and early Dec and you may wish to take this into consideration when booking your tour. However, we do provide a loaned thermal snow suit and boots for the duration of your stay in Lapland.

WILL IT BE DARK DURING OUR STAY?

An average day in Lapland provides 4-5 hrs of grey light (usually between 10.00 & 14.30 Finnish time although this can vary subject to location). When the sky is clear, the sky may be blue with the most amazing colours. At other times, the sky will be as though it is night time, although any light is reflected by the snow, making it possible to see where you are walking. Venues in Lapland are generally lit by roaring fires & Lappish outdoor candles, which provide a very attractive setting for our events.

WILL WE SEE THE NORTHERN LIGHTS?

It is possible to see the Northern Lights (Aurora Borealis), though as a natural phenomenon, there is no guarantee. The lights appear like a storm in the sky with white, red or green lights dancing through the atmosphere.

CAN I DRIVE A SNOWMOBILE?

To drive a snowmobile you must be in possession of a valid driving license with the following exception – where all driving is undertaken on private land, the minimum driving age is 15 unless driving a children’s snowmobile where the minimum age is 4 years (subject to height restrictions).

Lapland is the most romantic location to hold your ceremony and our wedding coordinator can help take care of everything to ensure your day is memorable.

WHAT IS THE FOOD LIKE?

Clients participating on an overnight tour will begin the day with a buffet breakfast with cold and hot options, followed by a simple yet warming lunch provided at the activity venue. The buffet dinner is more substantial and caters for most tastes, with children’s favourites available. Buffet stations are replenished frequently. (For day tours please refer to p. 16, where a sample menu is specified.) Food will be served throughout the day at the activity location.

NO SMOKING POLICY

A no smoking policy operates on all our charter flights and coaches to Lapland. The accommodation & restaurants used in this programme are non-smoking in all areas.

WHAT ARE THE PASSPORT AND HEALTH REQUIREMENTS? For UK and Irish citizens a full 10 year passport is required for entry into Finland (5 year passport for children). Other passport holders should seek advice from the Finnish Embassy at 38 Chesham Place, London SW1X 8HW. Tel. +44 (0)20 7838 6200. Passports should be valid until following the return date from Finland. For non EU citizens usually a min 3 month passport validity will be required, which should be confirmed with your local Finnish embassy. Information on obtaining a passport can be found at www.gov.uk/browse/ abroad/passports There are no vaccination requirements. However when travelling overseas, it is prudent to advise your Doctor of your destination & to secure the latest professional advice as to any precautions that may be necessary.

WHAT IS THE LOCAL CURRENCY?

The Euro is the currency used in Finland. Please note there are no banking facilities at Enontekio Airport and only limited facilities at Rovaniemi Airport. Clients should obtain currency prior to departure.

BROCHURE PHOTOGRAPHY

Photography used for day time images in this brochure has been undertaken during the period of ‘greylight’, offering the most suitable conditions with clear skies. Due to the changeable nature of the Arctic weather, such conditions cannot be guaranteed. All photography has been obtained using professional equipment & professional photographers. Reproductions to the same standard may not be possible using normal amateur equipment.

reservations and information visitTRAVEL www.santa-holidays.com or call 01923 822388 FORFor RESERVATIONS CONTACT MALVERN WORLD ON 01684 562406 or malvernworldtravel@hotmail.co.uk can007_visit_santa_2015_FINAL.indd 19

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Terms and Conditions CANTERBURY TRAVEL (LONDON) LTD. herein after called the Company, give notice that: 1.

All arrangements are made subject to the following terms and conditions. When you book with Canterbury Travel you are deemed to accept in full, the Booking Conditions herein together with any other information brought to your attention before you booked your package. Please read them carefully in conjunction with ‘Frequently asked questions.’ From the time we issue our Confirmation/Invoice for your chosen tour a contract exists between you and Canterbury Travel. These Booking Conditions and any agreement to which they apply are governed in all respects by English law. Each party agrees that any dispute, claim or other matter arising from or in connection with your contract or booking will be dealt with the Courts of England & Wales only (if not referred to Arbitration – see clause 7).

2.

When taking a booking Clients will pay to the Company the specified deposit (the deposit amount will be advised at the time of booking).

If the booking is accepted by the Company the deposit will be retained and go towards the payment of the total cost of the arrangements.

Receipt of the deposit does not imply acceptance of the booking by the Company and the Company cannot accept responsibility for any delay or expense suffered by the Client between receipt of the deposit and the written notification by the Company of acceptance or nonacceptance of the booking. If the booking is not accepted by the Company and no acceptable alternative arrangements can be offered the deposit will be returned. A confirmation/invoice will be sent in due course which will specify the date for payment of the outstanding balance.

If a booking is made within the payment period the total cost of the holiday must be paid at the time of booking.

3.

4.

5.

more than 42 days

29-42 days

15-28 days

0-14 on day of departure

Deposit

40%

60%

100% Total cost

20. Should the need arise, we reserve the right to substitute an alternative air carrier, aircraft type, origination/destination airport or to operate the flight via another domestic airport to that previously quoted for our tours. Such alterations do not provide a right of cancellation or compensation.

We regret that in the event of cancellation, deposits cannot be carried over to a future year or to alternative travel arrangements.

21. Any money paid by a Client to an officially appointed agent of Canterbury Travel is at all times held on behalf of the ATOL holder i.e.

Canterbury Travel.

6.

If circumstances beyond the Company’s control cause either withdrawal or modification of the advertised arrangements which are made by the Company as agents for the suppliers of transport, accommodation and other services, the Company agrees to immediately notify Clients and if possible offer comparable arrangement or a prompt and full refund of all monies paid by the Client. Such withdrawal will not take place after the date when the balance becomes due, with the exception of booking condition No. 20, unless for reasons amounting to force majeure or in the event that the Client defaults in payment of the balance.

22. Where specified in our programme, half-price child places are offered on a subject to availability basis. To qualify, bookings must consist of a minimum of 2 adults and 2 children and if a half-price place is applicable it will be allocated to the youngest aged child. Should amendments occur to the booking resulting in a reduction in party numbers below the minimum requirement the half-price place is forfeited and a revised invoice will be issued. Award of half-price child places is at the sole discretion of Canterbury Travel and may be withdrawn or introduced at any time in accordance with management decision. Only 1 half-price child place will be granted, per booking.

7.

Disputes arising out of, or in connection with this contract, which cannot be amicably settled, may (if the Client so wishes) be referred to arbitration under a special scheme which, though devised by arrangement with the Association of British Travel Agents is administered quite independently by the Chartered Institute of Arbitrators. The scheme (details of which will be supplied on request) provides for a simple and inexpensive method of arbitration on document alone with restricted liability on the Client in respect of costs. The scheme does not apply to claims for an amount greater than £5,000 per person or £25,000 per Booking or to claims which are solely or mainly in respect of physical injury or illness or the consequences of such injury or illness. If you elect to seek redress under this scheme written notice requesting arbitration under the scheme must be made within nine months after the scheduled date of return from the holiday.

23. Our interest lies in providing our clients with a hassle free and enjoyable holiday. Thereby if in our reasonable opinion or that of a person in authority, any threatened disruptive action prior to commencement of your holiday, or subsequent action on holiday, which affects the enjoyment of others, allows us the right to terminate your personal holiday and similarly for all others named within the same booking.

Should this occur there would be no refund or compensation paid and it would be necessary for you to arrange at your own expense return transportation to the United Kingdom or Ireland and any other costs relating to your alternative arrangements.

8.

Amendments of bookings received in our office in writing prior to 42 days in advance of tour departure will be charged an amendment fee of £75 per person involved in the transaction. Amendments to bookings made within 42 days of departure will be treated as a complete cancellation of the holiday involved and cancellation fees set out under booking condition 5 still become applicable. Name changes are accepted at any time prior to departure at a cost of £75 per person administration charge, provided at least one member of the original party continues to travel. In addition any costs incurred to airlines for cancelled air tickets and any additional cost incurred for new tickets at higher value will be charged. Where scheduled airlines are concerned this this will often be the total value of the original air ticket as a minimum. A further charge of £50 for administration & re-issue of ticket fees will be made for names changed within 14 days of travel.

9.

L

16. For our Day Tours, in the event of an aircraft diversion or delay in departure our total liability to you will be as follows: a delay in departure exceeding 4 hours where the Clients have not boarded the aircraft will result in the tour being cancelled with a full refund of payments made.

In the event of aircraft diversion the following procedures will be followed: where the new airport of arrival is within a 150 mile radius of the original airport by road, bus transportation will be provided to the original airport and the tour will operate in full. To comply with flight crew regulations this will inevitably mean the departure from Lapland in the early hours of the following morning. For arrivals at airports outside a If the Client cancels the arrangement, or the Company cancels the arrangements because of failure by the Client to pay the balance by the 150 mile radius a Day Tour based on appropriate services available in the locality at short notice will be provided, which of course may vary prescribed time, the deposit is forfeited. Additionally, the Company may recover from the Client any additional costs incurred in making and greatly to that offered in the tour described. In all the years of operation of Day Tours, eight have been cancelled and only three diverted to cancelling the arrangements. See condition no. 5. an airport. By agreeing to our booking conditions you accept our total liability to you in the event of tour cancellation will be a full refund of tour cost. We cannot be responsible for other out of pocket expenses such as overnight hotels, petrol, taxi fees etc. Passengers availing of All arrangements quoted in this brochure are based on known costs and exchange rates when the brochure was produced in December 2014.

Canterbury Travel Insurance will receive compensation of £50 per person for such items.

The price of your holiday is subject to surcharges on the following items: governmental action, currency, aircraft fuel, overflying charges and airport charges. Even in this case we will absorb an amount equivalent to 2% of the holiday price which excludes any insurance premiums 17. The operation of Magical Illusions within the tour content cannot be guaranteed as they are subject to suitable conditions applicable within and any amendment charges. Only amounts in excess of the 2% will be surcharged. If this means paying more than 10% on the holiday the Arctic environment and do not form part of our contract with you. We do wherever possible operate such illusions as they do enhance price, you will be entitled to cancel your holiday with a full refund of all money paid except for holiday insurance & amendment charges. the tour quality. Images used within the brochure of Santa and his elves are purely representative of the standards that are provided on our Should you decide to cancel because of this, you must exercise your right to do so within 14 days from the date printed on the invoice. Having tours. Actual elves and Santa may vary in accordance with location visited. already provided for the above in the event that the currency exchange rate or other factors better that from which the brochure is costed no refund would be made. Exchange rates used in the brochure are (as quoted in the Financial Times, Monday November 24, 2014) UK £1 = 1.2614 Euros.

18. It is a requirement of our contract with you, that you be in possession of a comprehensive winter sports insurance policy that covers all activities featured in our tours as good as or superior to that featured on page 19 of our brochure.

After acceptance of the booking if the Client cancels his arrangements or does not pay the balance of the holiday price by the prescribed time the Company reserves the right to cancel the booking and in such cases the Client will forfeit the deposit. In addition if either event 19. Canterbury Travel reserve the right to adjust the content of inclusive tours featured in this programme. Prior to your entering into a contract occurs within 42 days of departure the following cancellation fees become payable by the Client. Period before departure within which written with us, such changes will be advised to you. Should adjustments be necessary after you have entered into a contract with us we will advise cancellation is received: you in writing or by email.

Cancellation charges including (deposit paid) as % of total price

Responsibility is accepted by Canterbury Travel that the tour arrangements described in this programme are provided to reasonable standard.

Responsibility is also accepted for the proven acts and/or omissions of our employees, agents and suppliers under our control. Appropriate compensation will be offered should we fail in this respect. Such compensation payments do not apply for changes resulting from changes of schedules and cancellations by air sea and rail transportation companies, war or threat of war, riots, industrial disputes, disasters of natural or nuclear nature, terrorist action or other reasonable events beyond our control. Suppliers mentioned above are defined as those providing goods or services appertaining to your holiday with whom we have formal contractual relationships. Where the services in question are carriage by air, water or rail our responsibility is limited in accordance with the relevant conditions of the carrier. We have limited liability/ responsibility with regards to airlines and aircraft.

10. Responsibility is accepted for proven negligent acts or omissions, by our employees, agents and suppliers, under our control, in respect of claims arising as a result of death, bodily injury, or illness caused to the lead name to the contract and/or any other named persons on our confirmation invoice. Suppliers mentioned above are defined as those providing goods or services appertaining to your holiday with whom we have formal contractual relationships. Where the services in question are carriage by air, water, land or rail our responsibility is limited in accordance with the relevant conditions of the carrier. Such claims being subject to English Law in respect of any question of liability or quantum and all proceedings shall be within the exclusive domain of the English Courts.

11. Where you suffer any accidental illness, personal injury or death, resulting from any activity not part of your holiday arrangements made by us, all possible advice and assistance will be offered. This will include where appropriate at our discretion, financial assistance up to a limit of £5000 per booking. Such financial assistance is limited to appropriate circumstances whilst you are still outside the United Kingdom and will be by way of a loan which you will be required to repay within 56 days of your return to the United Kingdom. Canterbury Travel must provide written consent before any expenditure can be considered and further Canterbury Travel reserve the right to have complete control over legal proceedings including but not limited to the selection, appointment and control of your legal representation. Canterbury Travel shall not be liable for expenses normally covered by Holiday Insurance policies at least equivalent to that offered by Canterbury Travel on page 19 and it is therefore in your own interest to ensure that you are in possession of a suitable travel insurance policy.

12. Transportation arrangements made on your behalf provide for the use of a variety of services. In the event of transportation delays arising, meals, refreshments and/or overnight accommodation will be in accordance with the conditions of contract of the respective carrier being used. Additionally the delayed departure benefit provides cover subject to the applicable terms and conditions specified where travellers have availed themselves of insurance cover via Canterbury Travel.

13. Our tours are based on using charter aircraft. Tours are operated subject to a minimum participation level equivalent to 80% of aircraft seating capacity. For overnight tours, we reserve the right to cancel up until 6 weeks prior to departure date. For day trips we reserve the right to cancel up until 4 weeks prior to departure date. Accordingly, no compensation or out of pocket expenses will be paid.

14. If the Client shall bring a claim against the Tour Operator, arising out of the negligent acts or omissions of the Tour Operator’s agents, suppliers or subcontractors, and if the said claim is settled by any payment by the Tour Operator to the Client, whether by agreement or following a court judgement, the Tour Operator shall be subrogated to the customer’s personal rights of action against the said agents, suppliers or subcontracts for recovery in the customer’s own name. Further, the Client will render all necessary assistance to the Tour Operator in connection with any recovery proceedings.

18

15. Activities throughout your holiday are undertaken in Arctic conditions. The organisers reserve the right to vary the tour content and duration of activity in accordance with local safety practice. Duration of outside activities will vary in accordance with conditions applicable on the day and times and schedules specified in the itinerary are those expected to apply but will be adjusted locally to fit with current conditions.

Parents and guardians are responsible at all times for the supervision of children travelling within their party for the total duration of the tour.

Structures featured within our tours, built from ice, snow etc, eg Snow Holes, Snow Igloos are dependant on satisfactory levels of snow and means of its compactability. Where inappropriate conditions exist such structures cannot be provided as they are dependent on specific Arctic weather conditions prevailing. Tours within our brochure operate in the Arctic. Most pictures in the brochure depict snowy conditions.

Lack of snow however would not be an acceptable reason for cancellation or compensation. The programme would be adapted to fit with this situation. The tour would continue with the other or alternative elements provided and there would be no right of cancellation due to lack of snow.

24. Consumer Protection: – The air holidays and flights in this brochure are ATOL Protected, since we hold an Air Travel Organiser’s Licence granted by the Civil Aviation Authority. Our ATOL number is 0739. In the unlikely event of our insolvency, the CAA will ensure that you are not stranded abroad and will arrange to refund any money you have paid to us for an advance booking.

Your Financial Protection When you buy an ATOL protected flight or flight inclusive holiday from us you will receive an ATOL Certificate. This lists what is financially protected, where you can get information on what this means for you and who to contact if things go wrong.”

“We, or the suppliers identified on your ATOL Certificate, will provide you with the services listed on the ATOL Certificate (or a suitable alternative). In some cases, where neither we nor the supplier are able to do so for reasons of insolvency, an alternative ATOL holder may provide you with the services you have bought or a suitable alternative (at no extra cost to you). You agree to accept that in those circumstances the alternative ATOL holder will perform those obligations and you agree to pay any money outstanding to be paid by you under your contract to that alternative ATOL holder. However, you also agree that in some cases it will not be possible to appoint an alternative ATOL holder, in which case you will be entitled to make a claim under the ATOL scheme (or your credit card issuer where applicable).”

“If we, or the suppliers identified on your ATOL certificate, are unable to provide the services listed (or a suitable alternative, through an alternative ATOL holder or otherwise) for reasons of insolvency, the Trustees of the Air Travel Trust may make a payment to (or confer a benefit on) you under the ATOL scheme. You agree that in return for such a payment or benefit you assign absolutely to those Trustees any claims which you have or may have arising out of or relating to the non-provision of the services, including any claim against us, the travel agent (or your credit card issuer where applicable). You also agree that any such claims may be re-assigned to another body, if that other body has paid sums you have claimed under the ATOL scheme.”

For further information, visit the ATOL website at www.atol.org.uk.

25. Excursions, other tours or services that you may choose to book or pay for whilst you are on holiday are not a part of your package holiday provided. For any other excursion, tour or service that you book, your contract will be with the provider of the service and not with us. We are not responsible for the provision of the excursion, tour or service or for anything that happens during the course of its provision by the operator or supplier.

IMPORTANT INFORMATION • The Foreign & Commonwealth Office produces up-to-date travel information to help British travellers to make informed decisions about travelling abroad. For further information please visit www.gov.uk/foreign-travel-advice Alternatively you can contact ABTA’s Go Travel Consumer Helpline line on 0203 1170599 • Data Protection Act. Please be assured that we have measures in place to protect the personal booking information held by us. The information will be passed on to the principal and to the relevant supplier of your travel arrangement. The information may also be passed on to public authorities such as customs or immigration if required by them, or as required by law. Certain information may also be passed on to security or credit checking agencies. If you travel outside the European Economic Area, controls on Data Protection may not be as strong as the legal requirements in this country. We will only pass your information on to persons responsible for your travel arrangements. This applies to sensitive information that you give to us such as details of any disabilities, or dietary/religious requirements. (If we cannot pass this information to the relevant suppliers, whether EEA or not, we will be unable to provide accept your booking. In making this booking you consent to this information being passed on to the relevant persons.) Full details of our data protection policy are available upon request.

Published December 2014

MALVERN WORLD TRAVEL Canterbury Travel - THE - Lapland Specialist for precious moments worth remembering

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Lapland offers a beautiful setting for a perfect fairy tale wedding or for renewing your vows. Your special day is arranged in conjunction with the 5 day fully inclusive Magical Sojourn tour. This tour is especially popular with families, who wish to combine their ceremony with a once in a lifetime holiday in search of Santa.

For further details please call 01923 822388 or visit MALVERN WORLD TRAVEL ON www.santa-holidays.com 01684 562406 malvernworldtravel@hotmail.co.uk

TRAVEL INSURANCE

Premiums including Insurance Premium Tax

Travel insurance is a vital aspect to booking a holiday, giving you protection against unforeseen circumstances that could otherwise spoil your holiday. It is important that you purchase travel insurance that properly covers your participation in whatever activities you may undertake at the time that you make your booking. To assist you with this, we have arranged competitive travel insurance from Travel & General Insurance Services Limited to specifically meet your needs on your holiday.

Canterbury Travel (London) Limited is an Appointed Representative of Travel & General Insurance Services Limited and are authorised and regulated by the Financial Conduct Authority, full details can be found at www.fca.org.uk Please note that Liability cover for Snowmobiling can be purchased in resort.

Schedule of cover Section Standard cover A Cancellation or curtailment charges B Medical expenses Inpatient benefit C Personal accident D Delayed departure Cancellation due to delayed departure E Personal effects Money Tickets Passport or visas Temporary loss of baggage F Personal liability G Legal expenses H No snow benefit Winter sports cover included

Sum insured per person £5,000 £5,000,000 £20 for each 24 hour period to a maximum of £500 Disability - £25,00 Death - £10,000 £100 £5,000 £2,500 £500 £1,000 £250 £100 Up to £2,000,000 Up to £15,000 £50 per day to a maximum of £400

Excess per person £50 (nil LOD) £50 Nil Nil Nil Nil Nil £50 £50 £50 £50 Nil £250 Nil Nil

Europe 1 day 4 days 9 days

Per adult £28.50 £44.50 £56.00

Per child £14.25 £22.25 £28.00

Per Family** £57.00 £89.00 £112.00

Important declaration An insurance policy can only provide cover in respect of an event/occurrence which is sudden, unforeseen and beyond your reasonable control.

Any facts known to you, which could possibly result in you having to make a claim, must be disclosed to us otherwise you may not be covered.

In addition, anyone named under the policy must have read and understood the following relating to Pre-existing Medical Conditions: 1 Do you or a Close Relative have a Pre-existing Medical Condition?

2 Have you or a Close Relative received a terminal prognosis for a medical condition?

3 Are you a Close Relative aware of a medical condition but have not received a formal diagnosis?

4 Are you or a Close Relative on a waiting list or have the knowledge of the need for surgery in a hospital?

5 Are you aware of any circumstances that could reasonably be expected to give rise to a claim on this policy?

If you cannot make this declaration when you take out the insurance, you must contact Healthcheck on 0844 826 2711.

A policy document that fully defines the cover, conditions and exclusions will be sent to you with your booking confirmation. When you receive your policy, please take the time to read it carefully to ensure you understand what is and what is not covered, and that all activities that you may wish to participate in are included. If it does not meet your requirements, please return the policy, proof of premium and any other relevant documents to us within 14 days of receipt and we will refund the premium in full, provided you have not travelled or made a claim.

FAILURE TO COMPLY WITH THE TERMS & CONDITIONS OF THE POLICY MAY RESULT IN COVER BEING RESTRICTED.

For reservations and information visit or call 01923 822388 FOR RESERVTIONS CALL MALVERN WORLD TRAVEL ON www.santa-holidays.com 01684 562406 or email: malvernworldtravel@hotmail.co.uk can007_visit_santa_2015_FINAL.indd 21

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42 High Street, Northwood Middlesex HA6 1BL Opening Hours: Jan-Sept Mon-Fri: 09.00-17.30 Sat-Sun: 09.00-15.00 Oct-Dec Mon-Fri: 08.30-19.00 Sat-Sun: 09.00-17.00 Please check our website for extended opening hours

44 SOMERS PARK AVENUE | Fax Tel 01923 822388 01923 457016 MALVERN Email info@santa-holidays.com WORCESTERSHIRE WR14 1SD www.santa-holidays.com TEL. 01684 562406 email: malvernworldtravel@hotmail.co.uk

facebook.com/canterburytravel www.malvernworldtravel.co.uk

Worldchoice nos Q0833 acting as Agents for Canterbury Travel abta nos V6364 / 18131 twitter.com/santaholidays

ABTA No No.V6364

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