Jan 2016 - Dec 2016
United States of America New York
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Las Vegas
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San Francisco
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Los Angeles
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Hawaii
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Orlando
United States of America Jan 2016 - Dec 2016
New horizons, new experiences. Sights that take your breath away and surroundings that make you want to stay forever. Holidays should leave memories that linger for all the right reasons and, since 1906, we’ve strived for this every step of the way. We’re truly passionate about travel and our history is full of pioneering tales. We’ll share our ideas, travel stories and knowledge with you because we want this to be the best holiday you’ve ever experienced. We can tailor make a holiday as individual as you are. An amazing holiday, unforgettable experiences, award-winning service and a great value price.
2015 Telegraph Ultratravel Best Large Luxury Tour Operator
2014 Perfect Wedding Awards Best Honeymoon Company
2014 British Travel Awards Best Large Luxury Holiday Company
2015 Sunday Times 100 Best Companies To Work For
2015 Travel Weekly Globe Awards Favourite Escorted Tour Operator
2015 Travel Weekly Globe Awards Best Luxury Operator
New York City
United States of America Jan - Dec 2016
USA Car Hire
10
New York
12
Las Vegas
26
San Francisco
38
Los Angeles
48
Santa Monica
56
Hawaii
58
Oahu
62
Maui
68
Big Island
72
Kauai
74
Orlando
76
12
38 26 48
58
76
Exceptional service Award-winning service Finding the right holiday for you is what we’re all about. We want our website and brochures to inspire you to come and speak to us about your dream escape or adventure. On our website, you’ll be able to find your local destination expert and make an appointment to start creating your perfect holiday together.
In style from the start Your holiday experience begins when you visit one of our stores. With travel-inspired décor and a friendly atmosphere, we’ve created stylish spaces across the UK where you’ll be well looked after. One of our passionate, well-travelled Personal Travel Experts will get to know you, listen to your wish list and share their travel expertise. Then together we’ll create an unforgettable tailor-made holiday that’s right for you. And we’ll help you celebrate with a glass of Champagne.
Proud partner of We’re proud to partner with John Lewis. Like us, customer service is at the heart of everything they do. You’ll find Kuoni stores in selected branches and can also add your Kuoni holiday or honeymoon to a John Lewis gift list.
Trusted travel specialist Responsible travel We’re committed to sustainable tourism and support charities including the Born Free Foundation and projects such as coral reef regeneration in the Maldives.
Your holiday, safe in our hands Holidays should be full of excitement, not worry. We’ll look after you every step of the way – we’re open 7 days a week and have a 24-hour emergency number. We’re also a member of ABTA and an ATOL holder.
Call Us 01306 747000
Meet Us
40 stores nationwide
Explore www.kuoni.co.uk
Your Kuoni holiday at a glance We’ve made it easier for you to narrow down your choices by selecting the best options for spa breaks, all-inclusive getaways, boutique retreats, family holidays and adults-only escapes. We also highlight the most luxurious hotels that feature in our Kuoni Collection.
WORLD‘S FINEST HOLIDAYS
The finest hand-picked holidays Authentic travel We’ve travelled the world and hand-picked the best destinations and hotels. With UK experts and local representatives we ensure the knowledge we share with you is up to date and we’ll also be able to give you helpful tips and advice.
Travel is our passion We live and love travel. We want to inspire you and give you all the insight you need, from our personal experience and trusted local knowledge. Our Personal Travel Experts have been lucky enough to travel extensively and can confidently share their first-hand experiences and honest recommendations with you.
It’s all in the detail Everyone is different and a personal touch is key. Talk to our Personal Travel Experts about your wish list and they’ll bring your dream holiday to life, whether that’s by adding excursions they know you’ll love or tailormaking a trip just for you.
We give you more Look out for our Kuoni Plus offers – these are our added extras that range from bonus nights to room upgrades and dining experiences.
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United States of America
In store • Selected John Lewis stores • In travel agents
United States of America The United States of America offers something for everyone and there are plenty of ways to enjoy the country’s diverse destinations. Multi-centres
Self-drive
The United States is bursting with attractions, sights and activities across its many cities, states and regions. Explore more of this exciting country with a multicentre itinerary, combining two or more destinations in one holiday. Perhaps focus on seeing two or three American cities, or combine a city stay with a relaxing Caribbean beach break.
Take to the open road on a USA self-drive holiday and explore this awe-inspiring country at your own pace. Hiring a car gives you complete independence to navigate this vast land whilst enjoying total flexibility. From picturesque coastal roads to the iconic Route 66 and wildlife-rich national parks, discover America with you firmly in the driver’s seat along the scenic roads.
Tailor-made holidays
Independent travel
If you like the idea of exploring independently and being in complete control of your holiday, try tailor-making it. You can choose your preferred hotels, desired number of nights and even add pre-bookable excursions. We can offer a huge selection of hotels and experiences in destinations that do not feature in this brochure, so if there is somewhere you have always dreamed of exploring, just let us know and we can create your perfect itinerary.
The United States is the perfect destination if you are looking to travel independently – it is easy to get around by train, coach, car or motorhome and, of course, there is no language barrier. We don’t have representation in America – this is a destination for those looking to enjoy the freedom of the open road. For peace of mind while you are on your holiday, we have a duty officer based in the UK who can be reached around the clock should you need them.
Our favourite combinations: Here are just a few of our recommended multi-centres, combining destinations that we feel perfectly complement each other. San Francisco & Mexico
New York & St Lucia
New York & Jamaica
San Francisco, Los Angeles & Las Vegas
Ref US0186
Ref US0194
Ref US0188
Los Angeles & Oahu, Hawaii Ref US0198
Las Vegas & Mexico Ref US0185
Enjoy the SoCal lifestyle in Los Angeles, home to the studios of Hollywood, beautiful Pacific beaches and famous theme parks.
ALASKA ALASKA
Fairbanks Fairbanks
YUK Y
Anchorage Anchorage
Glacier BayBay N. PN Glacier Kodiak Kodiak
P
Las Vegas The ‘Entertainment Capital of the World’ shines like a beacon in the Mojave Desert. Eat, drink, party and soak up the unique atmosphere.
Ref US0191
Ref US0197
New York & Bermuda
Los Angeles
San Francisco & Big Island, Hawaii Ref US0200
HAWAIIAN HAWAIIAN ISLANDS ISLANDS Kauai Kauai Molakai Molakai Oahu Oahu Maui Maui Lanai Lanai Hawaii Hawaii
a • Call 01306 747000 • kuoni.co.uk
United States of America
San Francisco
New York
The beautiful ‘City by the Bay’ is packed with iconic sights such as Alcatraz, the Golden Gate Bridge and the bustling Fisherman’s Wharf.
An iconic city filled with some of the world’s most recognisable sights, superb restaurants and spectacular shows.
NUNAVUT NUNAVUT
NORTHWEST NORTHWEST TERRITORIES TERRITORIES
KON YUKON TERRITORY TERRITORY
P. N. P.
CANADA CANADA Churchill Churchill
Juneau Juneau BRITISH BRITISH COLUMBIA COLUMBIA
SASKATCHEWAN SASKATCHEWAN
ALBERTA ALBERTA
Ketchikan Ketchikan Prince Prince Rupert Rupert Jasper Jasper N. P. N. P. Prince Prince George George Lake Lake Louise Louise Knight Knight Inlet Inlet Campbell Campbell River River
MANITOBA MANITOBA
Banff Banff N. P. N. P. Calgary Calgary
Whistler Whistler
Kamloops Kamloops Vancouver Vancouver
Victoria Victoria
Seattle Seattle
MONTANA MONTANA
Yellowstone Yellowstone N. P. N. P.
PACIFIC PACIFIC OCEAN OCEAN
ONTARIO ONTARIO
Winnipeg Winnipeg
WASHINGTON WASHINGTON
OREGON OREGON
IDAHO IDAHO
NORTH NORTH DAKOTA DAKOTA
Québec Québec CityCity
SOUTH SOUTH DAKOTA DAKOTA
NEBRASKA NEBRASKA
Cheyenne Cheyenne
SaltSalt Lake Lake CityCity Denver Denver
UTAH UTAH
COLORADO COLORADO
Montreal Montreal
MINNESOTA MINNESOTA
Rapid Rapid CityCity Grand Grand Teton Teton N. P. N. P. Mount Rushmore Rushmore WYOMING WYOMINGMount
NEVADA NEVADA
NEW NEW FOUNDLAND FOUNDLAND QUEBEC QUEBEC
Saskatoon Saskatoon
NEW FOUNDLAND FOUNDLAND Tadoussac TadoussacNEW NEW NEW BRUNSWICK BRUNSWICK
Ottawa Ottawa
NOVA NOVA SCOTIA SCOTIA MAINE MAINE Halifax Halifax VERMONT VERMONT NEW NEW HAMPSHIRE HAMPSHIRE NEW YORK YORK Niagara Niagara Falls FallsNEW MASSACHUSETTS MASSACHUSETTS IOWA IOWA Boston Boston RHODE RHODE ISLAND ISLAND Chicago Chicago PENNSYLVANIA CONNECTICUT CONNECTICUT INDIANA INDIANA PENNSYLVANIA WISCONSIN WISCONSIN Toronto Toronto MICHIGAN MICHIGAN
USA USA
Philadelphia Philadelphia
ILLINOIS ILLINOIS
OHIO OHIO WEST WEST VIRGINIA VIRGINIA KENTUCKY KENTUCKY VIRGINIA VIRGINIA
KANSAS KANSAS
NewNew York York
NEW NEW JERSEY JERSEY DELAWARE DELAWARE MARYLAND MARYLAND
Yosemite Yosemite N. P. N. P. Zion Zion N. P. N. P. MISSOURI MISSOURI Monument Monument Valley Valley Washington Washington D.C.D.C. LasLas Vegas Vegas Nashville Nashville ARKANSAS ARKANSAS Grand Grand Canyon Canyon N. P. N. P. OKLAHOMA OKLAHOMA NORTH NORTH CAROLINA CAROLINA TENNESSEE CALIFORNIA CALIFORNIA Memphis Memphis TENNESSEE ARIZONA ARIZONA Atlanta AtlantaSOUTH SOUTH NEW NEW MEXICO MEXICO LosLos Angeles Angeles Tupelo Tupelo CAROLINA CAROLINA Phoenix Phoenix BigBig Spring Spring ALABAMA ALABAMA Charleston Charleston Dallas Dallas SanSan Diego Diego Tucson Tucson GEORGIA GEORGIA Savannah Savannah MISSISSIPPI MISSISSIPPI
SanSan Francisco Francisco
Carmel/Monterey Carmel/Monterey
TEXAS TEXAS
LOUISIANA LOUISIANA
NewNew Orleans Orleans
SanSan Antonio Antonio
MEXICO MEXICO
Houston Houston
Orlando Orlando
FLORIDA FLORIDA
ATLANTIC ATLANTIC OCEAN OCEAN
GULF GULF OFOF Naples Naples Miami MEXICO MEXICO Everglades Everglades N.P.N.P. Miami KeyKey West West
CUBA CUBA
Hawaii
Orlando
A handful of isolated isles home to idyllic beaches, rugged cliffs, fiery volcanoes, lush valleys and a strong spirit.
Home to some of the world’s most famous theme parks, Orlando is a magical place for both big kids and little kids.
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Car hire
In store • Selected John Lewis stores • In travel agents
Car hire Driving in America is fun and easy and is ideal for families, friends and couples who enjoy the freedom of the open road. Alamo is Kuoni’s long term rental car partner and offers a high standard of fleet and quality service. Select one of the following cars and rental packages and drive the open roads of this great country.
Car hire Alamo Exclusive (basic rental package) – what’s included h
Unlimited mileage
Travel tips We strongly recommend upgrading to one of Alamo’s more inclusive packages with additional Collision Damage Waiver (which contractually waives or limits the rentals liability for damage or loss of vehicle) and Alamo Gold fuel inclusion (one full tank of fuel), for more peace of mind out on the open road h Rentals are based on 24 hour periods from the time you collect your car h Alamo Choice is a unique programme that allows you to choose the car you drive away in from the full range in the group you book. Available at selected locations at no extra charge. h
One-way rentals Kuoni has negotiated a special agreement with Alamo, to offer even better value for drivers who want to pick up and drop off their car at different locations, to give the added flexibility to see and do as much as possible. One way fees are based on mileage from pick-up point to drop-off point and are payable locally. One-way rentals must be booked in advance NB: One way rentals are not possible on economy grade cars.
Essential information Car types are subject to availability and cannot be guaranteed h The minimum age for drivers is 21 years. For drivers aged 21-24 there is a supplement of $25 per day, payable locally h
Your vehicle will come with a full tank of fuel and you have the option to either return the vehicle with a full tank or pre-pay at the time of rental at the rate provided at the place of rental. If you select the prepaid options, no refunds will be given for unused fuel. If you do not return the vehicle with a full tank and you have not selected the pre-paid option, charges will apply h A refundable deposit payable per car per week is payable on collection of your car in the USA to cover taxes, petrol and other incidentals. Cash, or a major credit card in the name of the driver, can be used h Infant seats are required by law for children 4 years and under in most states and must be requested in advance (not suitable for infants under 9 months) h It is compulsory throughout the USA for both front and rear seatbelts to be worn h A full and valid driver’s license from country of origin must be presented at collection. Your passport and a credit card in the renter’s name may also be required h Cars must be picked up and dropped off at the car rental depot. Cars cannot be delivered to hotels. h
Upgrades Alamo fully inclusive h Collision Damage Waiver (CDW) h Airport fees, state and local surcharges h $1 million liability cover h Online check-in: www.alamosavetime.com. Upgrade from £16 per day or £106 per week.
Alamo gold As above plus: h 1 tank of fuel h Additional driver charge for up to 3 extra drivers (must be over 25 years) h The minimum rental period is 4 days. Upgrade from £21 per day or £138 per week. GPS approx. £33 per day (payable locally) Alamo Gold is the most popular and comprehensive level of cover available and we strongly recommend upgrading to this package. Alamo Roadside Plus Key replacement service h Flat tire service h Towing and jumpstart services h Lockout service h Fuel delivery h
Prices on request Important Notes: Please note Alamo Fully Inclusive is compulsory for all cars picked up in New York. Please call our sales team for further details. 12 seater minivans are available in Orlando but luxury minivan luggage space depends on the number of passengers.
a • Call 01306 747000 • kuoni.co.uk
Car hire
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Alamo Car groups
Economy - ECAR or EDAR Kia Rio (or similar) - 3 door
Compact - CCAR or CDAR Nissan Versa Note (or similar) - 5 door
Intermediate - ICAR or IDAR Toyota Carolla (or similar) - 5 door
Full Size - FCAR Ford Fusion (or similar) - 4 door
Premium - PDAR Chrylser 300c (or similar) - 5 door
Luxury- LDAR Cadillac ATS (or similar) 5 door
Convertible - STAR Ford Mustang (or similar) - 5 door
Luxury Minivan - MVAR or SVAR Dodge Caravan (or similar) - 5 door
Standard SUV - SFAR I Hyundai Santa Fe (or similar) - 5 door
NB The above is a guide and car types are subject to change within the same car group.
New York City The city that never sleeps has a familiar yet exciting feel. Wandering around the busy streets, delighting in the local cuisine and spotting the spectacular icons, there’s more than enough to keep you entertained in America’s most famous city.
General information & when to go Flying time: 8 hours
Visa info
Time difference: GMT -5 hours
All British Citizen passport holders must obtain an electronic travel authorisation (ESTA) no later than 72 hours prior to departure.
Currency: US Dollar Key events Language: English
November: Thanksgiving Day Parade in New York – Crowds flock to see the fun-loving floats make their way through the streets of Manhattan.
The weather in New York City is not too dissimilar to the weather we get here in the UK. Seasons are more extreme though, with sweltering, humid summers often driving residents out to the coastal retreat of the Hamptons. While July and August can prove too hot for exploring, June and September are warm, but offer much more pleasant temperatures for walking around. Snow is a common feature of a New York City winter, but it’s cleared from the streets so quickly that you’d only notice it in the middle of Central Park. Spring and autumn each offer their unique charm, with the rich reds and golds of autumn making the views from above truly stunning.
Jan
Feb
°C
New York
3
Mar
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5
3
5
°C
6
3
9
7
Apr
May
Jun
Jul
Aug
Sep
Oct
Nov
°C
°C
°C
°C
°C
°C
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4 15 8
4 21 8
4 26 9
4 29 9
4 28 9
4 24 7
4 18 7
3 12 5
Dec °C
4
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°C =
Average daily maximum temperatures = Average daily sunshine hours (not hours of daylight) = Average monthly rainfall (if higher than 0.5”) † = Data not available Please see p94-99 for terms and conditions.
IMPORTANT HOLIDAY INFORMATION: The price we confirm at the time of booking is the price we guarantee. Prices vary depending on the date you wish to travel and the elements included in your package. Please read p94-99 before you book your holiday. For further information and to tailor make your holiday, please call us or go to www.kuoni.co.uk for the best available price.
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Contents Discovering New York City . . . . . . . . . . . . . . 14 New York City hotels . . . . . . . . . . . . . . . . . . 16
14
New York • Discovering New York City
In store • Selected John Lewis stores • In travel agents
New York City One of the world’s most instantly recognisable cities, New York is on most traveller’s checklists. Filled with iconic landmarks, superb restaurants and home to some buzzing nightlife, there’s plenty to keep you entertained in the city that never sleeps. Shopping is also high on the agenda for visitors to this enchanting metropolis, with plenty of spots to pick up high-end bargains and fantastic gifts.
Brooklyn Bridge
Street Hot Dog
Corner of Times Square and Broadway
42nd street
An insight into New York City Getting around The fastest way to get around this busy city is by hopping on the subway. While there are over 13,000 of the iconic bright yellow cabs driving around, the sheer volume of traffic is always something to contend with and can often be unpredictable. Sightseeing buses are a great way to experience New York, but progress aboard is often slow and only worthwhile if you have plenty of time to explore. If time is not an issue and the weather is pleasant, by far the best way to discover the wonders of this iconic city is on foot. Strolling along the busy streets allows you take in the atmosphere and stop whenever you want to explore something interesting, or take a couple of snaps. While the subway will speed you from one end of Manhattan to the other, very few lines travel from east to west, making it tricky to get across town. You can also take a water taxi along the Hudson River or opt for the free Staten Island Ferry which will offer superb views of the Statue of Liberty and the iconic skyline day or night – without having to spend a dime.
Where to go Stretching along each side of Central Park, the wealthy Upper East/West Side is home to Museum Mile and Madison Avenue’s high-end boutiques. Midtown is the main tourist hub of New York and includes Times Square, Broadway, the Fashion Centre and Fifth Avenue.
Chelsea is home to The Historic District and is a haven for artists with a great range of art galleries housed in modern buildings and renovated warehouses. Greenwich Village is ideal for those looking to explore the creative side of New York with its jazz and blues clubs. This is also the setting for the home of Carrie Bradshaw in the famed Sex and the City. Fantastic for foodies, a stroll round Chinatown or Little Italy will set your senses alight, while Soho offers some of the city’s finest shopping. The Financial District is home to Wall Street, the legendary Charging Bull statue that is believed to bestow luck on all who touch it, and both the new One World Trade Center and the 9/11 Memorial.
Shopping If you’re heading to New York for the shopping, you won’t be disappointed. Fifth Avenue is a shopper’s mecca with designer boutiques such as Prada, Versace and Tiffany & Co. alongside department store such as Saks Fifth Avenue, Barney’s and Bergdorf Goodman. At Madison Avenue, you’ll find Jimmy Choo, Christian Louboutin and DKNY along with a range of other designer shops. Nearby Bloomingdale’s and Macy’s are two of New York’s best known department stores. If you’re after souvenirs and presents, head to Times Square where Hershey’s, M&M’s and Disney all have stores, and the huge Toys”R”Us shop is every child’s dream, housing its very own ferris wheel.
Sights If you want to see the sights of the Big Apple, there are a few that will be high on the agenda. The first is the Empire State Building, the tallest building in New York with its observation deck on the 86th floor offering outstanding views across the city. If views are what you’re after, a great alternative is the Top of the Rock Observation Deck at the Rockefeller Center. This offers great panoramas of Central Park, and a fantastic view of the Empire State Building. A good tip is to arrive first thing in the morning to avoid the queues and make the most of the early morning light. A visit to the Statue of Liberty is another unmissable experience. Accessed by the Circle Line ferry, it is a beacon of hope that has welcomed countless immigrants into the USA with the promise of a better future. If you want to see the famous statue for free, hop aboard the Staten Island Ferry. Although this doesn’t stop at Liberty Island, it offers great views. Times Square is hailed as ‘The Crossroads of the World’ and is a truly iconic landmark – a symbol of bustling New York. Visit the shops in the day, while the bright lights are udoubtledly best enjoyed at night. Many people also head to the financial district to see the glittering new One World Trade Center, stopping to pay their respects at the poignant National September 11 Memorial & Museum. If you’re hoping to visit the museum, it’s worth purchasing tickets in advance, as the queues can get very long.
a • Call 01306 747000 • kuoni.co.uk
Discovering New York City • New York
15
Central Park Guggenheim Museum
Planetarium Lincoln Center
Crown Plaza Times Square Warwick New York The Peninsula New York The Westin New York Baccarat Times Hotel & Residences Square
QUEENS
Madison Square Gardens
8th Avenue & Broadway Apartments
Empire State Building
Park South Hotel Dream Downtown The Standard East Village
Soho Little Italy
TriBeCa Chinatown
FINANCIAL DISTRICT
Statue of Liberty
River
DOWNTOWN
East
Greenwich Village Hudson River
NEW YORK
BROOKLYN
Statue of Liberty
Central Park
Times Square
City skyline and Brooklyn Bridge
Parks By far the most famous of New York City’s open spaces is Central Park. Covering a vast expanse of prime real estate, this is a great space to explore at any time of year. Meandering through the pathways, the sound of the city almost melts away, with the towering buildings just visible at its edges. In winter, ice skating is a must, while a visit to the Loeb Boathouse will allow you to hire a row boat or paddle boat and relax on the waters when the lake isn’t frozen. Spring and autumn are some of the nicest times to explore, with the new buds and golden leaves painting the landscape in beautiful colours. The park is also home to the Central Park Zoo. If you don’t have time for a visit here, you can wander past the gates and spot the sea lions from the entrance. One of New York’s increasingly popular attractions is the High Line. An old railway track transformed into an elevated park above the busy streets of Chelsea, this unique attraction offers some of the best views of the city and is a welcome respite.
Shows Seeing a show on Broadway is a must. The heart of the Big Apple’s theatre district offers a swathe of shows including musicals, ballets, comedies and drama. When combined with some of the superb dining available nearby, it’s a night out to remember. If you haven’t pre-purchased a ticket and you’d like to squeeze in a
show, head to Times Square TKTS, where tickets go on sale every day at 3pm for evening performances with 20% to 50% off regular prices. Although they’re not guaranteed to have tickets for your first-choice show, if you’re open-minded, this is a great way to experience Broadway. If you simply don’t have time, head to Ellen’s Stardust Dinner, where you can enjoy a meal accompanied by the hits from the stage’s future stars.
Museums If history is your passion, the Museum of the City of New York will tell you everything you ever wanted to know. A visit to the iconic American Museum of Natural History would also be high on the list, while the Tenement Museum and the Ellis Island National Museum of Immigration are fascinating spots for lovers of human history. If you’re more of an art lover, the Metropolitan Museum of Art, the Museum of Modern Art, and the Guggenheim are outstanding.
Eating out New York is famed for its outstanding array of restaurants, delis and cafes, offering cuisine from all over the world. Whatever your flavour, you’ll find it in the Big Apple. Little Italy and Chinatown have their own obvious specialities and the iconic hot dog vendors that feature in all the movies can be found on many streets. Hot dogs are also a great snack at the Yankee Stadium should you catch a game.
Our favourite combinations New York & Mexico (ref US0187)
New York & Bermuda (ref US0188)
New York & Barbados (ref US0193)
Las Vegas & New York (ref US0195)
New York & Antigua (ref US0189)
New York & Jamaica (ref US0194)
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New York • New York City
In store • Selected John Lewis stores • In travel agents
Baccarat Hotel & Residences s s s s s At a glance
A Parisian-inspired luxury hotel in the heart of Midtown Manhattan. Paris meets New York in this contemporary Manhattan hotel. Oozing luxury, elegance and sophistication, every corner sparkles with artisanal Baccarat crystal elements designed by the Parisian duo of Gilles & Boissier. A private art collection has been curated from Paris to decorate the walls, and specially commissioned pieces inspired by Baccarat Harcourt glasses stand on display in dramatically lit glass cases. Adorned with the dazzling frontage that was originally intended for the One World Trade Center, at the entrance, a fire burns to represent that of the Baccarat factory that has been constantly lit for the past 250 years.
Beautifully decorated with Baccarat crystal Michelin-starred Executive Chef
Prestige Suite
Superb Midtown location
Every inch of this grand hotel has been carefully considered to incorporate the history of Baccarat crystal whilst maintaining a distinctly modern feel. Reminiscent of an aristocratic home, the Grand Salon is hung with glittering chandeliers and serves delicious French pastries for breakfast and hosts an early evening Champagne presentation with small plates to accompany delightful cocktails. Heading through to The Bar designed around the concept of a stable, the chandleries continue. With an outdoor terrace that affords views out across the Museum of Modern Art, it ties in an American influence with its French design, serving lovingly-crafted cocktails in Baccarat crystal. The influence of the French capital continues into the cuisine, with the Chevalier restaurant a reinvention of the classic Parisian brasserie. With Michelin-starred Executive Chef Shea Gallante at the helm, the restaurant offers a unique modern tasting menu complemented by perfectly paired wines. For an extra special experience, opt to dine at La Cour, the Chef’s Table. Continuing with the theme of indulgent luxury, the Spa has an expansive menu of treatments using the exclusive La Mer products, and offers one of the only pools in Midtown Manhattan. Heading down into the steamy surrounds, the 24-hour gym is larger than the standard in New York. Spacious, refined and decorated in a neutral palette of champagne, ivory and chocolate brown, the rooms here offer a plush and indulgent stay, from the Classic King Room to the Prestige Suite with its separate living and dining area. Setting Directly across from the Museum of Modern Art in Midtown Manhattan, just moments from Radio City Music Hall, the Rockefeller Center and Times Square Getting there Approx. 40 minutes from LaGuardia airport and 45-90 minutes from JFK International Airport Rooms 114 rooms and suites Dining 3 restaurants and bars Facilities Spa de La Mer*, fitness centre, indoor pool and Citroën house car* Activities • Take a dip in the indoor pool • Indulge in a relaxing treatment at the Spa de La Mer*• Perhaps head out to one of the hotel’s recommended cultural events* • Work off some steam at the fitness centre • During New York Fashion Week, be chauffeured in the Citroën house car*.
Need to know Minimum stay: 2 nights 30-31 Dec. Guide price from £2014 per person 04 Jan-21 Mar 2016 High season from £2456 30 Jun-10 Sep; 06-12 Oct 2016 Extra night from £320 Single supplement from £320
The Bar
Classic King Room
Guide price in £ per person based on 2 people sharing for 4 nights in a Classic King Room, economy flights on British Airways from London Heathrow, excluding transfers. Ref US0002. Call or see online for latest offers and prices. * Local charge
Baccarat Grand Salon
a • Call 01306 747000 • kuoni.co.uk
New York City • New York
17
The Peninsula New York s s s s s At a glance
Stylish Fifth Avenue hotel defined by luxury just moments from Manhattan’s finest shops.
Chic Fifth Avenue location Fabulous restaurant and bars
The Peninsula New York offers a luxurious retreat from the bustle of Midtown Manhattan. A landmark of New York’s most iconic street for the past 25 years, a stay in this stylish US flagship hotel offers a quintessentially New York experience.
Award-winning Peninsula Spa Elegant and sophisticated, the dining options available combine the best of New York tradition with a modern twist. Clement serves delicious regionally-sourced contemporary American cuisine, while the Gotham Lounge, reminiscent of a chic townhouse, is a stylish and comfortable spot to indulge in the hotel’s renowned Afternoon Tea. As evening draws in, head to Salon de Ning for delicious cocktails and dramatic views out across Fifth Avenue. With two outdoor terraces, an intimate interior and a style based on ‘east meets west’, this is a great place to take in the buzz of the city from above. One of the most iconic shopping destinations in the world, the exciting streets of the city are likely to leave you with tired feet. Offering a range of treatments, The Peninsula Spa is a great place to recuperate before heading out to enjoy the famous nightlife. On warm summer days, you can relax on the Sun Terrace before cooling off at the glass-enclosed swimming pool. Rooftop Bar
Grand Luxe Room
Lobby
Apartment-styled rooms and suites are designed for maximum comfort and are more spacious than many other New York offerings, making them a great haven after a day of exploration. Each featuring a soft neutral palette, rooms range from the Superior Room with their interior courtyard view, to stylish and spacious Junior Suites which offer views over Fifth Avenue and a cosy sitting area. Setting Located on Fifth Avenue and 55th Street in Midtown Manhattan Getting there Approx. 40 minutes from LaGuardia airport and 45-90 minutes from JFK International Airport, depending on traffic Rooms 235 rooms and suites Dining 1 restaurant, 1 lounge, 2 bars Facilities The Peninsula Spa*, swimming pool, sun terrace, fitness centre and hair salon* Activities • Indulge with a relaxing treatment at The Peninsula Spa* • Take a dip in the indoor pool • Head out in a bespoke Peninsula Edition BMW house car* • Explore New York City with The Peninsula Academy* or Peninsula Moments*.
Guide price from £1504 per person 01 Jan-24 Mar 2016 High season from £2027 22 Jun-16 Aug; 26 Sep-12 Oct 2016 Extra night from £226 Single supplement from £226 Guide price in £ per person based on 2 people sharing for 4 nights in a Superior Room, economy flights on British Airways from London Heathrow, excluding transfers. Ref US0005. Call or see online for latest offers and prices. * Local charge
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New York • New York City
In store • Selected John Lewis stores • In travel agents
Dream Downtown s s s s d At a glance
Revel in the upbeat atmosphere of this chic hotel in stylish Chelsea on the West Side of Manhattan.
Located near popular Chelsea Market
Inspired by its former life as the National Maritime Union headquarters in the 1960s, this hip downtown hotel features a unique ocean liner-inspired frontage that’s dotted with porthole windows. Stepping into the lobby, you’ll be struck by the energetic buzz that travels with you from the busy streets and the contemporary atmosphere that echoes the neighbourhoods of Chelsea and Greenwich Village beyond.
Glass-bottomed swimming pool
Silver Double Room
Once the National Maritime Union headquarters
After a morning exploring the colourful Chelsea Market or taking in the unique views from the High Line, you can spend the afternoon floating in the glassbottomed pool, watching guests come and go from the lobby below. Jump out to relax on Manhattan’s only man-made sand beach and enjoy a refreshing cocktail from the Pool Deck bar. Enjoy a spa treatment or massage in one of the pool-side cabanas, while the DJ adds to the beach club vibe. The emphasis at here is on providing a place to stay and a place play. At the funky Bodega Negra restaurant, an enormous disco ball covered in pennies hangs from the ceiling, while antique tequila barrels and authentic mariachi uniforms line the walls and a delicious upscale Mexican menu is on offer. Styled towards urban travellers looking to experience the New York City nightlife, the hotel is home to the popular PH-D Rooftop Lounge, to which guests have priority entry. Offering views out across the Hudson River and the Empire State Building, this rooftop nightclub and lounge bar promises the ultimate penthouse party with guest DJs and a delicious sharing menu.
PH-D Rooftop Lounge
With Happy Hour starting at 5pm and a salon on site, it’s easy to prepare for the night ahead. After dancing into the early hours of the morning, retreat to a comfortable, modern room. Continuing the nautical theme and offering unique porthole windows that show off the West Side’s New York skyline, the rooms here range from Bronze Queen Rooms with tech-savvy amenities, blackout blinds and comfortable beds, to spacious Platinum Suite Rooms with a separate living area and plush amenities. For a healthy and refreshing pick-me-up to help you recover from the night before, head to the Bodega Negra Café before heading out to explore more of the sights. Setting Located near the popular Chelsea Market, unique High Line and hip West Village Getting there Approx. 40 minutes from LaGuardia airport and 45-90 minutes from JFK International Airport, depending on traffic Rooms 314 loft-style rooms and suites Dining 4 restaurants and bars Facilities Man-made beach and pool deck Activities • Float above the lobby in the glass-bottomed pool • Dance the night away at the PH-D Rooftop Lounge • Enjoy a spa treatment poolside*. Need to know PH-D can get a little noisy at night, so if you’re after a peaceful night’s sleep, opt for a room below the 11th floor.
Guide price from £1358 per person 04 Jan-24 Mar 2016 High season from £1915 22 Jun-16 Aug 2016 Extra night from £158 Single supplement from £158 Guide price in £ per person based on 2 people sharing for 4 nights in a Bronze Queen Room including breakfast, economy flights on British Airways from London Heathrow, excluding transfers. Ref US0009. Call or see online for latest offers and prices. * Local charge
Pool Deck Bar
Bodega Negra
a • Call 01306 747000 • kuoni.co.uk
New York City • New York
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The Westin New York at Times Square s s s s d At a glance
Stay in the heart of the action close to Broadway and iconic Times Square.
Spectacular location
The undeniable lure of this hotel is its fabulous location. Sat in the heart of Broadway, the Westin is just moments from iconic Times Square and some of New York’s best theatres, restaurants and world-famous shops. You could spend days exploring the few surrounding blocks alone, before returning each night to rejuvenate in the welcoming warm comfort of this modern hotel. Here, service is the highest priority and nothing is too much trouble for the friendly staff.
Easy access to E Walk 45-storey tower
With so much to do beyond the lobby doors, there is a real emphasis on providing a comfortable, quiet respite away from the bustle of the city, and on preparing you for each adventure-packed day. Designed around the concept of ‘Grandma’s kitchen’, the brightly-lit Foundry Kitchen & Bar is a great place to start the day. Kitchen utensils and breadboards line the walls, giving it a homely feel, while the buffet-style food is simply delicious. From a quick bagel, to a vitamin-packed juice and freshly-prepared eggs, or indulgent deep-dish pancakes, there is a wide selection of America’s finest dishes to choose from. After a day of discovery, head back to the hotel and unwind over dinner and drinks at Bar 10, with its view to the city streets below making it a great spot for a bit of people watching. Alternatively, wander through the lobby into E Walk®, where a range of restaurants await. Having indulged in New York’s famous nightlife and delicious cuisine, sink into a Heavenly Bed® and snuggle up beneath seven layers of deluxe bedding. Decorated in neutral tones, rooms range from Traditional Guest Rooms to Deluxe Guest Rooms and all include complimentary use of the Westin WORKOUT® Health Club. Slightly larger, many of the Grand Deluxe rooms are set around the inner atrium of the hotel, where the atmosphere is quiet and peaceful. Starting on the 23rd floor, Deluxe Guest Rooms are the most plentiful, and upgrades on these offer increasingly dramatic views of the New York City skyline. Each room has been thoughtfully designed in a modern style, offering plenty of natural light. The additional amenities of each room, such as plush bathrobes and tea and coffee making facilities, offer that extra touch to make your stay even more comfortable.
Junior Suite
Deluxe Guest Room
Bar
Setting Located in the heart of Broadway, just a short stroll from New York City’s iconic Times Square Getting there Approx. 40 minutes from LaGuardia airport and 45-90 minutes from JFK International Airport, depending on traffic Rooms 873 rooms and suites Dining 1 breakfast room, 1 restaurant and bar Facilities Westin WORKOUT® Fitness Center Activities • Head out to explore iconic Times Square • Wander through the lobby to E Walk, filled with restaurants, cinemas and shops • Attend one of New York’s famous Broadway shows*.
Guide price from £1379 per person 29 Feb-24 Mar; 17 Aug-03 Sep 2016 High season from £1635 28 Jun-16 Aug 2016 Extra night from £131 Single supplement from £131 Guide price in £ per person based on 2 people sharing for 4 nights in a Traditional 1 Bed Room Promo, economy flights on British Airways from London Heathrow, excluding transfers. Ref US0014. Call or see online for latest offers and prices. * Local charge
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New York • New York City
In store • Selected John Lewis stores • In travel agents
Crowne Plaza Times Square Manhattan s s s s At a glance
With views of Times Square from the lobby, you can’t get much closer to the action.
Breathtaking views of Times Square
On entering the high-ceilinged lobby of the modern Crowne Plaza Times Square Manhattan, it’s worth turning back to look at the spectacle behind you. There aren’t many hotels that offer a view of one of the world’s most iconic urban sights and the hustle and bustle of Times Square is unlike anywhere else on earth. Providing a peaceful respite from the camera-laden crowds, this is a great spot for a bit of people-watching.
Unrivalled access to the theatre district Times Square’s largest gym
Perched high above the bright lights of Broadway, Brasserie 1605 offers a delicious menu featuring cuisine inspired by classic American comfort food. Tuck into a delightful lunch or breakfast as you enjoy superb panoramic views of Times Square. At the end of a long day, nothing refreshes like a New York cocktail. Head to Broadway 49 Bar & Lounge to sip on the bartender’s sophisticated creations before heading back out to embrace the famous New York City nightlife. If you’d like to work off some steam, the hotel’s fitness centre offers the largest gym in Times Square, complete with a lap pool and yoga and Pilates classes. With so much on the doorstep, a lot of thought has gone into creating a comfortable escape. Starting with Traditional King Rooms and ranging to spacious Junior Suites, each room offers the finest modern amenities. Sleekly decorated, many of them also feature breathtaking city views, allowing you to watch life unfold in the city that never sleeps from the comfort and seclusion of your own room. Setting Set in the heart of Times Square, illuminated by the bright lights of Broadway Getting there Approx. 40 minutes from LaGuardia airport and 45-90 minutes from JFK International Airport, depending on traffic Rooms 795 rooms Dining 1 restaurant, 1 bar & lounge, 1 Grab and Go coffee area Facilities Fitness centre and a lap pool Activities • Step out of the hotel’s front door onto Broadway to see one of New York City’s famous shows* • Keep up your fitness levels at the area’s largest fitness centre • Savour a cocktail as you enjoy views out across sparkling Midtown Manhattan.
Traditional Double Room
Guide price from £1194 per person 01 Jan-08 Feb; 16 Feb-11 Mar 2016 High season from £1770 27 Jun-16 Aug 2016 Extra night from £146 Single supplement from £146 Guide price in £ per person based on 2 people sharing for 4 nights in a Traditional King Room, economy flights on British Airways from London Heathrow, excluding transfers. Ref US0021. Call or see online for latest offers and prices. *Local charge
Traditional King Room
a • Call 01306 747000 • kuoni.co.uk
New York City • New York
Why not combine with . . . Barbados ref US0193 Experience the wonders of the Caribbean. Bermuda ref US0188 Head off on an idyllic island break.
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New York • New York City
In store • Selected John Lewis stores • In travel agents
The Standard, East Village s s s s At a glance
This quirky hotel has a unique design and is located in the hip and artistic East Village. Looming over the Bowery and neighbouring brick buildings surrounding Cooper Square, The Standard, East Village is a cosy hotel with just a touch of the eccentric about it. Entering through the original tenement-style building, you ascend the tower block to enjoy superb views out over Manhattan, with NYU, Soho and Union Square all nearby.
21-storey tower entered through an old tenement building Quirky features and interior design
Narcissa Restaurant
East Village setting
At street level sits the quiet garden and hotel eateries. Pairing Californian cuisine with new styles of cooking and the finest local produce, Narcissa offers simplicity and sophistication. With two separate dining rooms, one featuring the large open kitchen and the other overlooking the private garden, there is plenty to entertain aside from the delicious food. Also found street-side is Café Standard, a great place to grab a pre-exploration coffee in the morning and a relaxing spot to enjoy a delicious cocktail at the end of a long day. Breakfast is a laid-back affair, and, fitting with the slightly eccentric theme, you can choose to have this on your lap in the lounge area. Rooms feature comfortable beds and gadgets such as a Bluetooth speaker and range from Standard King to Skyline Studios with their dual-exposure windows, panoramic views, sitting area and heated floors. A look inside your minibar will also reveal unusual treats, with everything from custom-made jewellery to make-up kits and health packs on offer. Setting Next to Cooper Square in the west of the hip East Village Getting there Approx. 40 minutes from LaGuardia airport and 45-90 minutes from JFK International Airport, depending on traffic Rooms 145 rooms and suites Dining 1 restaurant, 1 café Facilities Complimentary Wi-Fi Activities • Explore the East Village • Peruse the thousands of books that adorn the hotel walls* • Try out the quirky contents of the minibar* • Enjoy a cocktail out on the terrace*
Guide price from £1342 per person 04 Jan-24 Mar 2016 High season from £1676 08-21 Jun; 01 Jul-16 Aug 2016 Extra night from £152 Single supplement from £151 Guide price in £ per person based on 2 people sharing for 4 nights in a Standard King Room, economy flights on British Airways from London Heathrow, excluding transfers. Ref US0017. Call or see online for latest offers and prices. * Local charge
Narcissa Restaurant
Sunset Studio
Cafe Standard
a • Call 01306 747000 • kuoni.co.uk
New York City • New York
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Warwick New York s s s s At a glance Classic American luxury in a central location Exudes old Hollywood glamour
Murals on 54
Interior rooms offer a quiet retreat
A timeless historic hotel in Midtown Manhattan with an enviable location. From the shimmering gold chandeliers of the lobby, to the signs above the lifts that flash ‘this car up’, the authentic gold mail chute and the soft leather furnishings of the bar, the Warwick New York hotel exudes a sense of old Hollywood glamour in Midtown Manhattan. Having played host to celebrities including Elvis Presley, Cary Grant, Audrey Hepburn and The Beatles, this iconic hotel is also among Manhattan’s most historic. Its fantastic location puts you just a few blocks from Times Square, the Rockefeller Center, the Museum of Modern Art, Radio City Music Hall, Central Park and the famous shops of Fifth Avenue. Greeted by the friendly doormen, as you step into the lobby through the revolving doors, the nostalgic atmosphere of classic New York follows you in from the street. Commissioned by William Randolph Hearst in 1926 for his mistress, the famous actress Marion Davies, a touch of classic luxury is evident throughout the hotel, with an homage to the star found on each level opposite the lifts. Combining a sense of the vintage with a contemporary twist, the hotel’s breakfast restaurant, Murals on 54, serves delicious modern American cuisine. Named for the patron, Randolph’s Bar & Lounge is the place to be as night falls. With leather furnishings and rich wooden panelling, the inspired American fare served here is complemented by the timeless and sophisticated atmosphere, making it a great place to relax after a day of exploration. Be sure not to miss out on the restaurant’s great range of appetisers, with the delicious lobster rolls and calamari a couple of favourites. Once you’ve indulged on the hotel’s offerings, you won’t have to go far to savour some spectacular local cuisine, with nearby highlights including the Asian/American fare served at Rue 57 and superb Italian at bistro milano. If a quiet retreat is what you’re seeking, the sound of the city streets can’t be heard from the hotel’s comfortable rooms and suites, while the neutral palette of champagne and pistachio adds to the sense of tranquillity. For a little more indulgence, the suites offer a comfortable living area that epitomises classic American luxury. If you’re after a room with a view, opt for one of the 6 Avenue Premier Plus Rooms that boast superb views of the Thanksgiving Day parade.
On the Avenue Suite
Premier Double Room
Setting On the corner of Sixth Avenue and West 54th Street, close to the Museum of Modern Art, the Rockefeller Center, Central Park, Radio City Music Hall and the shops of Fifth Avenue Getting there Approx. 40 minutes from LaGuardia airport and 45-90 minutes from JFK International Airport, depending on traffic Rooms 426 rooms and suites Dining 2 restaurants & bars Facilities Fitness centre Need to know Minimum stay: 4 nights 29 Oct-01 Nov and 30-31 Dec.
Lobby
Guide price from £1351 per person 01 Jan-03 Mar 2016 High season from £1786 01 Oct-05 Nov 2016 Extra night from £146 Single supplement from £146 Guide price in £ per person based on 2 people sharing for 4 nights in a Premier 1 Bed King Room including breakfast, economy flights on British Airways from London Heathrow, excluding transfers. Ref US0025. Call or see online for latest offers and prices. * Local charge
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New York • New York City
In store • Selected John Lewis stores • In travel agents
8th Avenue & Broadway Apartments s s s d Chic, stylish and comfortable self-catering apartments in Midtown Mahattan. Stepping off the busy New York City streets into your own private apartment offers a truly different holiday experience. Get a glimpse into the life of a New Yorker as you enjoy the freedom and flexibility that self-catering affords.
At a glance Freedom and flexibility of self-catering Ideal for small groups Excellent central location
Just a ten-minute walk away from Times Square and the theatre district, these beautiful one and two bedroom apartments offer you an elegant and contemporary home away from home. Light, stylish and modern, they are fully-equipped with everything that you could possibly need. On-site laundry facilities are a welcome relief for those visiting New York as part of a bigger trip around North America, and there is even access to a small on-site fitness centre. The personal kitchen features all the standard conveniences, enabling you to enjoy your trip your way, without the stress and pressure of having to find somewhere to eat out for every meal, while the complimentary Wi-Fi means that you can plan your activities for the next day with ease. One bedroom apartments sleep up to four people, with a Queen bed in the bedroom and either a sofabed or rollaway beds in the living area. Two bedroom apartments sleep up to six with a Queen bed in both the master bedroom and the second bedroom, a sofabed, or rollaway beds, and two bathrooms. For your convenience, linens, towels and a hairdryer are provided. Setting In Midtown Manhattan in the popular theatre district of Broadway Getting there Approx. 40 minutes from LaGuardia airport and 45-90 minutes from JFK International Airport, depending on traffic Rooms 21 apartments - 1 or 2 bedrooms Dining Close to some of Manhattan’s most popular eateries. The modern kitchen also means that you can prepare your own meals with ease. Facilities Complimentary Wi-Fi, access to the small on-site fitness centre, fully-equipped kitchen, on-site laundry facilities Activities • Take a break from restaurants and takeaways and prepare a meal in your modern kitchen • Work off some steam in the on-site Fitness Centre • Head out to explore the many delights that Broadway has to offer.
Need to know Minimum stay: 4 nights
8th Avenue & Broadway Apartments
Guide price from £1274 per person 04 Jan-07 Mar 2016 High season from £1955 01 Jul-16 Aug 2016 Extra night from £140 Single supplement from £139 Guide price in £ per person based on 2 people sharing for 4 nights in a One Bed Apartment, economy flights on British Airways from London Heathrow, excluding transfers. Ref US0110. Call or see online for latest offers and prices. *Local charge
Lobby
a • Call 01306 747000 • kuoni.co.uk
New York City • New York
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Park South Hotel s s s At a glance Pastries from Brooklyn’s Colson Patisserie Located in the Flatiron District
Superior Guestroom
Decorated with photography by Nicole Capobianco
A modern and sleek hotel with an emphasis on personalised and friendly service. Biting into a freshly-made pastry by Colson Patisserie and sipping an authentic Roast coffee is a great way to start the day in New York City, putting you in a great mood for the day ahead. Arriving each morning from Brooklyn’s delicious patisserie, the breakfast on offer epitomises Park South Hotel’s focus on thoughtful, personalised service. Located in the increasingly popular and historic Flatiron District, this is a great base from which to explore the many wonders of New York City. Modern, sleek and welcoming, contemporary prints of the city by photographer Nicole Capobianco adorn the walls, allowing you to bring the city home with you. At the end of a warm summer day, the Roof at Park South is a fantastic way to relax with a delicious cocktail in hand, taking in views of the Murray Hill and the skyline including the iconic Chrysler Building. If you’ve worked up an appetite, head to o ya to enjoy superb contemporary Japanese cuisine. Inspired by Art Deco, the rooms here are stylish and elegant with dark cherry custom furnishings and slate-tiled floors. Superior Guest Rooms offer a comfortable retreat, while Executive Guest Rooms feature a few little extra indulgences, such as an oversized armchair and towel warmer.
Executive Guest Room
Setting Just off Park Avenue South in the Flatiron District Getting there Approx. 40 minutes from LaGuardia airport and 45-90 minutes from JFK International Airport, depending on traffic Rooms 131 rooms Dining 1 restaurant, 1 bar Facilities Complimentary Wi-Fi and fitness centre Activities • Enjoy complimentary wine and cheese hour (Mon-Thu, 5-6pm) • Work off some steam at the fitness centre • In the warmer months, enjoy a cocktail at Roof at Park South for views of the Chrysler building*.
Need to know Minimum stay: 4 nights 28-31 Dec. Guide price from £1158 per person 01 Jan-27 Feb 2016 High season from £1659 22 Jun-16 Aug 2016 Extra night from £96 Single supplement from £96 Guide price in £ per person based on 2 people sharing for 4 nights in a Standard Double Room, economy flights on British Airways from London Heathrow, excluding transfers. Ref US0030. Call or see online for latest offers and prices. *Local charge
Las Vegas This is a city of opulence, indulgence and entertainment that sits surrounded by desert landscapes. Gargantuan resorts play host to casinos, spas, shopping and entertainment complexes and the parties continue from dusk until dawn.
General information & when to go Flying time: 10¾ hours
Key events
Time difference: GMT -8 hours.
June-July: World Series of Poker – Poker players from all over the world converge on Vegas for the ultimate gambling event.
Currency: US Dollar October: Las Vegas Oktoberfest – Just one of many beer festivals that take place in the city, similar to those that are held around the world; held on Fremont Street.
Language: English Visa info All British Citizen passport holders must obtain an electronic travel authorisation (ESTA) no later than 72 hours prior to departure.
December: National Finals Rodeo – The grand finale of the professional rodeo circuit where the country’s best cowboys and girls compete in a variety of rodeo events.
Las Vegas is a year-round destination, however the temperatures are more pleasant during the spring and autumn months. During the summer the mercury can rise as high 45 degrees with an average temperature of approximately 40 degrees. In winter it gets a little cooler with averages of 14 degrees in December and January. Percipitation levels are low all year round with less than half an inch of rain generally recorded each month.
Jan °C
Las Vegas
14 8
Feb °C
1 17 9
Mar °C
Apr °C
May °C
Jun °C
Jul °C
Aug °C
Sep °C
Oct °C
Nov
Dec
°C
0 21 10 0 26 12 0 31 13 0 37 13 0 40 13 0 39 12 1 34 11 0 27 10 0 19 8
°C
0 14 8
°C =
Average daily maximum temperatures = Average daily sunshine hours (not hours of daylight) = Average monthly rainfall (if higher than 0.5”) † = Data not available Please see p94-99 for terms and conditions.
IMPORTANT HOLIDAY INFORMATION: The price we confirm at the time of booking is the price we guarantee. Prices vary depending on the date you wish to travel and the elements included in your package. Please read p94-99 before you book your holiday. For further information and to tailor make your holiday, please call us or go to www.kuoni.co.uk for the best available price.
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Contents Discovering Las Vegas . . . . . . . . . . . . . . . . . . 28 Las Vegas hotels . . . . . . . . . . . . . . . . . . . . . . 30
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Nevada • Discovering Las Vegas
In store • Selected John Lewis stores • In travel agents
Discovering Las Vegas Viva Las Vegas – one of America’s most popular destinations, an exciting year-round playground and neon wonderland in the otherwise empty Nevada desert. Las Vegas is glitz, glamour and must be seen to be believed. Here you can travel the globe, experience some of the best shopping in the country, and lose a few hours, and possibly dollars, or more at one the famous casinos without having to leave a seven block stretch of Las Vegas Boulevard, otherwise known as the Strip.
New York-New York Hotel & Casino
An insight into Las Vegas Getting around All flights arriving from the United Kingdom land at McCarran International Airport which is located just a few minutes drive from Las Vegas’ main hotels. The most economical transfer is one of the scheduled shuttles which make multiple stops throughout the city. However, if you are looking to make the most of your time in Vegas you can book a limousine transfer on arrival at the airport. As is the case at airports around the world you can catch a taxi outside the terminal; remember to tip your driver, as is the custom in the United States. Alternatively, you may be picking up a hire car at the airport, therefore you will just be a short drive from your chosen hotel where they are likely to have both valet and self-parking (additional parking charges will apply). If you are spending a few days in Vegas before heading off on a self-drive we recommend hiring your vehicle on the day you wish to leave Vegas as you are unlikely to need a car while you are in the city. All of our featured resorts are located along the famous Las Vegas Strip, otherwise known as Las Vegas Boulevard. Everything here is in such close proximity it is a great place to explore on foot; a wander along this famous stretch is an experience in itself. You’ll probably end up popping into casinos, hotels and shopping centres along the famous boulevard – so make sure you’re in no rush to get anywhere! However, there are also taxis outside each hotel and regular bus services to get you around quicker. You can hop on the trolley available between the Stratosphere and the southern area of the Strip; a more modern bus service called
the Deuce that’s popular with both locals and visitors making their way along the Strip; and monorail services which run between the Bellagio and Monte Carlo, the Excalibur and Mandalay Bay, and the MGM Grand and SLS Las Vegas which is located at the north of the Strip.
The Strip Las Vegas stretches into the Nevada desert but let’s face it, the part of the city that almost everyone pictures when they think of Vegas is the hotels, casinos and entertainment complexes that line a four mile stretch of South Las Vegas Boulevard, more famously known as the Strip. As the exciting hub of the city, it is busy and buzzing with a never ending stream of visitors filling the streets throughout the day and into the night, which is when the area comes into its own.
Downtown Las Vegas The Downtown area isn’t visited as much as the main Strip but is nonetheless a popular Las Vegas destination. The Fremont Street Experience is the main tourist draw in the area, with its curving LED screen that covers the central walkway and bursts into stunning light shows at hourly intervals between 8pm and midnight. Here you’ll also find an array of casinos, restaurants, shops, bars and clubs.
Las Vegas by day Las Vegas’ reputation as a legendary destination for nightlife proceeds it, with enough bars, restaurants, shows, casinos and nightclubs to keep you entertained for evenings on end. However there’s plenty on offer for those visitors who aren’t night owls or want to
make the most of the blue skies and desert landscapes. The city offers a surprising amount of attractions for adrenaline junkies. It may not have the sprawling parks that grace Orlando and Los Angeles, however there are roller coasters at New York-New York, a zipline at the Freemont Street Experience, and heart-in-the-mouth rides on top of Downtown Vegas’ 350 metre high Stratosphere tower. The city also has its fair share of museums, and what they lack in status against the likes of New York or Washington D.C., they makes up for in individuality. One of the most popular museums is the Mob Museum Capone which highlights the dark and intriguing history of the mob and those that fought to bring them down. Shopping is a favourite pastime here with megashopping malls such as the Forum Shops at Caesars and the Miracle Mile where there are 170 stores just a few steps off the Strip. New York might be more famous as a shopping destination, however Vegas, with its ever-growing number of shopping and entertainment complexes, isn’t too far behind.
Entertainment There’s a valid reason why Las Vegas is dubbed the ‘Entertainment Capital of the World’. From magic and comedy shows to big name residencies and worldfamous DJ nights, there’s never a dull moment. There are so many shows on each evening it’s well worth taking a look to see what’s showing when you’re visiting to plan your evenings.
Discovering Las Vegas • Nevada
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Las
Veg as Blv d
Maryland Pkwy
No rth
a • Call 01306 747000 • kuoni.co.uk
LAS VEGAS Flamingo Rd
BELLAGIO ARIA
VDARA NEW YORK NEW YORK
MGM GRAND
Tropicana Ave
Las Vegas Blvd South
Interstates 15
Valley View Blvd
LUXOR Russell Road
McCarran International Airport
Luxor Hotel & Casino
Bellagio
A real staple of Las Vegas entertainment are the gravitydefying Cirque du Soleil performances, with eight different shows on offer at the time of print. Telling the tale of love and conflict, KÀ features jaw-dropping acrobatics, martial arts, Asian inspired choreography and exotic dance forms including the Capoeira dance from Brazil. This lavish show takes place at the MGM Grand. Alternatively, wonder at the theatrical romance and acrobatic feats of the water-based performance of “O” at Bellagio. A cast of fantastical characters, including synchronised swimmers and trapeze artists, pay homage to the beauty of theatre – from street art to sumptuous operas.
Eating out With many of the big hotels along the strip offering a plethora of dining experiences, you’ll find yourself spoilt for choice when it comes to where to go. Whether you fancy Italian, Japanese, Indian or Mexican, you’ll find it on the streets and in the hotel’s of Sin City. Designer restaurants with world renowned chefs at the helm offer fine dining at a cost, but there are plenty of cheaper offerings to be found including the famed Vegas buffet restaurants which can be found at most hotels.
Resort fees All of our featured Las Vegas hotels charge a per night resort fee which is payable locally. Depending on the hotel this can include services such as WI-Fi, use of the fitness centre, in-room drinking water and local calls. For more detailed information of resort fee amonts or inclusions please speak ask your Personal Travel Expert.
Beyond Las Vegas The Grand Canyon The West Rim of the Grand Canyon is easily reached from Las Vegas. Choose to visit on a self-drive from the city or perhaps choose a helicopter flight and dip 1500 feet below canyon’s rim. The West Rim is also home to the gravity-defying Grand Canyon Skywalk. Visit for a feeling of walking in mid-air as the canyon wall drops away below your feet. Owned and run by the Hualapai Indian Tribe – the skywalk offers visitors a unique canyon vantage point. When most people think of the Grand Canyon it is most likely the South Rim that they will be envisaging – this is where you will find the southern half of the Grand Canyon National Park and the spot to enjoy the iconic views from Grand Canyon Village. The village itself is a collection of hotels and lodges, restaurants, shops and a railway station. It is from here you can enjoy the best views of sunrise and sunset, and hike famous trails, such as the Bright Angel Trail which takes you down into the canyon, and the Rim Trail along the canyon’s edge.
Our favourite combinations Las Vegas & Mexico ref US0185 Experience the bright lights of the United States of America’s city of excess, Las Vegas, before unwinding on Mexico’s coast.
Las Vegas & Antigua ref US0190 Spend a few days in the ‘Entertainment Capital of the World’ before heading to the world famous beaches of Antigua.
Las Vegas & Saint Lucia ref US0192 Combine America’s most entertaining city with the natural beauty of Saint Lucia.
Las Vegas & San Francisco ref US0196 Taking in the unmissable Las Vegas and the beautiful bayfront city of San Francisco.
San Francisco, Los Angeles & Las Vegas ref US0197 Explore Western USA’s three most popular cities on just one trip.
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Nevada • Las Vegas
In store • Selected John Lewis stores • In travel agents
Bellagio s s s s s At a glance
Home to the famous Fountains of Bellagio, this hotel is one of the most iconic on the Las Vegas Strip.
One of Vegas’ most luxurious and iconic resorts
Fronted by an eight acre lake and sitting at the heart of Las Vegas’ Strip, the Bellagio is a palace of overstated luxury inspired by classic European design. Each day hundreds of visitors line the edge of the lake to witness the legendary dancing fountains, choreographed to classic tracks such as Viva Las Vegas and Billie Jean. However, although it may be best known for its fountains, Bellagio also features the beautiful Bellagio Conservatory and Gardens and is home to one of Cirque du Soleil’s most popular shows, the aquatic-based performance ‘O’. The casino here is a great place to witness some high stakes play while at the Promenade and Via Bellagio you can take part in another of Vegas’ most famous pastimes – shopping.
See the Bellagio fountain show
Spa
Home to Cirque du Soleil’s ‘O’
There’s no shortage of drinking and dining options here with a host of celebrated restaurants from high end to casual offering a culinary journey around the world. One of our favourite fine dining venues is the French restaurant Le Cirque, which is a popular pre-theatre dinner spot. Other cuisine options include Japanese, Italian, American and Far Eastern, and then of course there’s a main buffet restaurant – a staple of Las Vegas dining. The Bellagio doesn’t disappoint when it comes to post dinner entertainment with fantastic nightlife options. There’s the spectacular ‘O’ and the two nightclubs The Bank and Hyde Bellagio, the latter offering views over the iconic fountains. The rooms and suites here have recently been renovated and they feature a modern and vibrant design. The Resort Deluxe Rooms are located within the main tower and have a design that’s inspired by the Bellagio Conservatory and Gardens. We highly recommend upgrading to either a Fountainview Room or a Deluxe Fountainview Room, located in the Spa Tower and Bellagio Tower respectively. Watching the fountains from your room has to be one of those unique Las Vegas experiences. There is also a selection of other rooms and suites which are available on request. Setting At the heart of the Strip, within walking distance of the ARIA and Vdara Getting there Approx. 10 minutes from the airport Rooms 3933 rooms and suites Dining 18 restaurants, 5 bars Facilities Casino*, spa*, salon*, swimming pool, day beds*, gallery, botanical gardens, sculpture installation, 2 nightclubs, shopping mall* Activities • See the incredible “O” Cirque du Soleil show* • Tee off at Shadow Creek golf course* • Rent a poolside daybed and enjoy a selection of complimentary snacks and drinks*.
Guide price from £1481 per person 08 Jan-28 Mar; 28 Aug-06 Sep 2016 High season from £1858 23 Jun-04 Aug; 11-16 Aug 2016 Extra night from £117 Single supplement from £117 Resort Deluxe Room
Guide price in £ per person based on 2 people sharing for 4 nights in a Resort Deluxe Room, economy flights on Virgin Atlantic from London Gatwick, excluding transfers. Ref US0038. Call or see online for latest offers and prices. * Local charge
Need to know Minimum stay: 2 nights 06-08 Jan. A compulsory daily resort fee is payable at the hotel. Depending on the hotel, this can include facilities such as Wi-Fi as well as access to the pools and fitness centre; please call for more details.
Michael Mina Restaurant
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Las Vegas • Nevada
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The Bank nightclub
Why not combine with . . . Secrets the Vine Cancun This beach hotel is also renowned for its wide selection of dining venues, as well as its extensive wine collection.
Resort Deluxe Room
32
Nevada • Las Vegas
In store • Selected John Lewis stores • In travel agents
ARIA Resort & Casino s s s s s At a glance
Modern yet opulent design and in-room state-of-theart technology await you at this trendy hotel.
Part of the CityCenter complex
The beautiful ARIA Resort & Casino is one of Las Vegas’ new band of ultra-modern resorts which are redefining the ‘Entertainment Capital of the World’ as a true 21st Century city. Offering a combination of striking architecture, unrivalled hospitality, sustainable design and cool accommodation, this hotel is a perfect alternative to the more traditional hotels that line the Strip. Throughout the hotel there are striking art installations, created by artists such as British sculptor Henry Moore; there are also water features all of which combine to reflect its modern style. Three ellipse shaped pools offer somewhere to cool off when the mercury rises and The Spa & Salon is a tranquil retreat following days of shopping or sightseeing.
On-site Cirque du Soleil show, Zarkana Extensive fine art collection Serrano Restaurant
Providing eclectic dining options is a real focus at the ARIA, with classic French cuisine on offer at Bardot, Spanish tapas at Julian Serrano, ocean-to-table dishes at Herringbone and Pad Thai at Lemongrass. There are 12 further dining venues as well as ten bars and lounges. There are a few more restaurants at Crystals, part of the CityCenter complex, including Cucina by Wolfgang Puck. Evening entertainment ranges from the Cirque du Soleil show Zarkana and late night shopping at The Shops at Crystals, to chancing your luck at the casino. The Strip itself is approximately a five to ten minute walk through the CityCenter. It’s almost as if the term state-of-the-art was coined for the accommodation at the ARIA. The rooms and suites here are packed with technology from keyless locks to one touch technology allowing you to control lighting, air-conditioning, curtains and music, all by the side of your bed. You’ll hardly have to lift a finger! The Deluxe King and Deluxe King Cityview Rooms are spacious with floor-to-ceiling windows, the latter featuring fantastic views of the Strip. For a wide range of extra benefits such as access to the exclusive Sky Suites Lounge and Sky Pool and a range of complimentary refreshments throughout the day choose a One Bedroom Penthouse Sky Suite. Oh, and the views are pretty special too! Setting Part of the CityCenter complex right at the heart of Las Vegas, a 5 to 10 minute walk from the Strip Getting there Approx. 10 minutes from the airport Rooms 4004 room and suites Dining 16 restaurants, 13 bars Facilities 3 swimming pools, adultsonly pool, 3 hot tubs, private cabanas to rent*, spa*, fitness centre, casino*, shopping mall Activities • Enjoy an evening at the Cirque du Soleil show Zarkana • Soak up the party atmosphere at the Liquid Pool Lounge • Rent a poolside cabana*. Need to know Minimum stay: 2 nights 06-08 Jan and 30-31 Dec. A compulsory daily resort fee is payable at the hotel. Depending
Spa Pool
on the hotel, this can include facilities such as Wi-Fi as well as access to the pools and fitness centre, please call for more details. Guide price from £1252 per person 08 Jan-15 Feb 2016 High season from £1685 15 Jun-15 Aug 2016 Extra night from £82 Single supplement from £82
Spa relaxation room
Guide price in £ per person based on 2 people sharing for 4 nights in a Deluxe King Room, economy flights on Virgin Atlantic from London Gatwick, excluding transfers. Ref US0042. Call or see online for latest offers and prices. * Local charge
The Buffet Restaurant
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Las Vegas • Nevada
Spa treatment room
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Deluxe King Room
34
Nevada • Las Vegas
In store • Selected John Lewis stores • In travel agents
Vdara Hotel & Spa at ARIA, Las Vegas s s s s s At a glance
Designed for those who love the excitement of Vegas but prefer to enjoy it in a non-gaming environment.
Ultra-modern design
Not every hotel in Las Vegas needs to be all about high energy entertainment – there’s plenty to be found along the Strip. Sometimes you may be seeking something a little quieter than the party palaces for which Vegas is renowned. That’s where the Vdara comes in. This non-gaming, non-smoking resort is a glittering beacon of style and sophistication, offering an extensive two-storey spa and one of our favourite spots, the Pool & Lounge Vdara. What’s best is that you’ll just be a short distance from the ARIA Resort & Casino and its extensive facilities, casino and entertainment, yet you can return to the relative calm of the Vdara at the end of your days and nights of exploration.
All-suite resort Part of the CityCentre complex
The onsite restaurant, Market Café Vdara, is a casual venue serving classic Americana dishes. Here breakfast is served all day – time often has no meaning here in Las Vegas – and there are both classic dishes and light bites available for breakfast and lunch. There’s also a gluten-free and vegan menu available. As all suites feature at a kitchenette, or even a full kitchen and dining area, you may wish to cook for yourself with produce from the small Market Café grocery store. Just a couple of minutes’ walk away there are the numerous restaurants and bars at ARIA offering cuisine from around the world. The accommodation here reflects the modern yet elegant style of the resort with interiors conceived by top interior designers. The Deluxe Suites feature a living area, dining table and kitchenette and large picture windows. For a supplement you can choose to upgrade to a Deluxe Lakeview Suite for incredible views over the Bellagio Lake and Fountains. For a little extra space we recommend a Vdara Suite which has a separate living room and kitchen with hobs and a full size fridge. Setting Part of the CityCenter Las Vegas complex, at the heart of the Strip Getting there Approx. 10 minutes from the airport Rooms 1495 suites Dining 2 restaurants, pool lounge, coffee shop Facilities Spa*, swimming pool and lounge with cabanas*, day beds* and loungers* Spa The soothing menu at Spa & Salon Vdara focuses on holistic health and fresh, natural ingredients. The spa boasts eucalyptus steamrooms, dry saunas, a serene lounge, boutique, salon, smoothie bar and 11 treatment rooms Activities • Hit the shops at neighbouring ARIA* • Treat yourself to an ESPA treatment at the spa* • Book a helicopter ride to the Grand Canyon* • Head to the Freemont Street Experience, the original gambling district of the city.
Need to know Minimum stay: 2 nights 06-08 Jan and 30-31 Dec. A compulsory daily resort fee is payable at the hotel. Depending on the hotel, this can include facilities such as Wi-Fi as well as access to the pools and fitness centre, please call for more details. Guide price from £1477 per person 08 Jan-16 May 2016 High season from £1677 22 Jun-12 Aug 2016 Extra night from £100 Single supplement from £100
Vice Versa Patio & Lounge
Guide price in £ per person based on 2 people sharing for 4 nights in a Deluxe Suite, economy flights on Virgin Atlantic from London Gatwick, excluding transfers. Ref US0048. Call or see online for latest offers and prices. * Local charge
Deluxe Suite
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Las Vegas • Nevada
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MGM Grand Hotel & Casino s s s s d At a glance One of Las Vegas’ largest hotels Numerous dining and entertainment options
Grand King Room
Classic Hollywood design
The world’s third largest hotel and extensive entertainment complex where the A-list perform. Grand in name, grand in nature, this huge Las Vegas hotel is almost a city in itself. When it comes to the number and scale of entertainment, dining, drinking and partying options, there are few other hotels around the world that can come close to matching MGM Grand. The iconic MGM lion sits overlooking the Strip and electronic billboards advertise a dazzling array of shows and events on offer – your days may take a bit of organising if you are planning on fitting everything in. The Cirque du Soleil show “KÀ” is performed daily, while at the Grand Garden Arena A-list bands and singers perform as part of world or national tours, and sporting fixtures such as basketball and NHL are held. It should also come as no surprise that the casino here is one of the largest in Las Vegas with thousands of machines and over 130 table games. Only a hotel the scale of the MGM Grand can be home to such a huge number of restaurants, lounges and bars – there are 20 restaurants in total offering a broad spectrum of cuisines from around the globe. World-famous chefs such as Wolfgang Puck and Tom Colicchio have venues here, as well as the only three Michelin starred restaurant in Vegas, Joël Robuchon. Be sure to reserve your table in advance – this is one of the most sought after tables in town. If you’re in the mood for a party then look no further than the hottest night (and day) spots in Vegas; at Hakkasan world-famous DJs such as Tiësto and Calvin Harris entertain the crowds; while at the adults-only Wet Republic Ultra Pool you can join lively daytime pool parties with special guest and resident DJs. When it comes to accommodation there is obviously plenty of choice here – there are an impressive 5044 rooms and suites set throughout the hotel’s different wings and towers. Rooms are decorated in a chic style featuring modern works of art. As their names would suggest the West Wing King Rooms are located in the hotel’s west wing which is the closest wing to the strip and many of the entertainment venues. For a little more space we recommend the Grand King Rooms which are located in the Grand Tower and feature a small living area.
West Wing King Room
Wet Republic Ultra Pool
Setting At the southern end of the Strip, on the corner of Tropicana and Las Vegas Boulevard Getting there Approx. 5 minutes from the airport Rooms 5044 rooms and suites Dining 20 restaurants, Starbucks, frozen yoghurt bar, 6 bars Facilities Casino*, nightclub*, 4 swimming pools, 4 championship golf courses*, CSI: The Experience*, spa*, theatre*, Cirque du Soleil ‘KÀ’* Activities • Enjoy club nights with legendary DJs such as Tiësto or Calvin Harris* • Spend a night marvelling at the gravity defying acts at KA by Cirque du Soleil* or watch in awe at the illusions created by David Copperfield*. Need to know Minimum stay: 2 nights 06-08 Jan and 30-31 Dec. A compulsory daily resort fee is payable at the hotel. Depending on the hotel, this can include facilities
such as Wi-Fi as well as access to the pools and fitness centre, please call for more details. Guide price from £1150 per person 08-15 Jan; 21 Jan-21 Mar 2016 High season from £1597 22 Jun-15 Aug 2016 Extra night from £62 Single supplement from £62 Guide price in £ per person based on 2 people sharing for 4 nights in a West Wing King Room, economy flights on Virgin Atlantic from London Gatwick, excluding transfers. Ref US0051. Call or see online for latest offers and prices. * Local charge
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Nevada • Las Vegas
In store • Selected John Lewis stores • In travel agents
New York-New York Hotel & Casino s s s s d This popular hotel on the Strip is fun and lively and has been designed with the Big Apple in mind. New York-New York is a city within a city, where replica landmarks from the Big Apple such as the Statue of Liberty and the Brooklyn Bridge sit on the internationally-inspired Las Vegas Strip. This is one of the city’s most family-friendly properties with attractions such as Hershey’s Chocolate World Las Vegas and The Big Apple Coaster – which winds its way past iconic replicas such as the Empire State Building and the Chrysler Building and past the Statue of Liberty – located onsite. Due to the hotel’s locations at the busiest spots on the Strip you will really feel a part of the action – New York-New York is a short walk from Excalibur hotel and Casino and across the street from MGM Grand Hotel & Casino.
At a glance Home to the Big Apple Coaster Architecture featuring the icons of New York Great value Vegas hotel
The New York theme continues throughout the resort with Big Apple-themed eateries, bars and lounges such as the recently opened Tom’s Urban and Shake Shack. There’ll be even more dining options at the brand new complex The Park when it opens fully in 2016. The Brooklyn Bridge is a popular spot and there’s often live blues, guitar or even Celtic music in the afternoon and evening and DJs playing until late on a Friday and Saturday. The rooms are simple in design and are located in the different famous New York buildings that make up the hotel. Park Avenue King Rooms face the back of the hotel while Park Avenue View King Rooms overlook the Strip. Rooms that have Strip views also may be next to the rollercoaster which runs until 11am or midnight so if you’re not a night owl it may be worth choosing a Park Avenue King Room. For slightly more space choose a recently renovated Madison Avenue King Room. Setting At the south end of the Strip, opposite MGM Grand Hotel & Casino Getting there Approx. 5 minutes from the airport Rooms 2024 rooms and suites Dining 14 restaurants, 8 bars Facilities Casino*, spa*, roller coaster*, Hershey’s Chocolate World*, shopping arcade* Activities • Zumanity by Cirque Du Soleil* • Listen to live music or DJs on the hotel’s own Brooklyn Bridge • Satisfy your sweet tooth with a visit to Hershey’s Chocolate World Las Vegas • Chance your luck at the hotel’s onsite casino*.
Guide price from £1139 per person 08 Jan-14 Mar 2016 High season from £1562 22 Jun-01 Aug 2016 Extra night from £41 Single supplement from £41 Guide price in £ per person based on 2 people sharing for 4 nights in a Park Avenue King Room, economy flights on Virgin Atlantic from London Gatwick, excluding transfers. Ref US0056. Call or see online for latest offers and prices.
Park Avenue King Room
* Local charge
Need to know Minimum stay: 2 nights 06-08 Jan and 30-31 Dec. A compulsory daily resort fee is payable at the hotel. Depending on hotel, this can include facilities such as Wi-Fi as well as access to the pools and fitness centre, please call for more details.
Nine Fine Irishmen
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Las Vegas • Nevada
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Luxor Hotel & Casino s s s s At a glance At the south end of the Strip Egyptian-themed design
Liquidity Bar
One of Vegas’ most recognisable hotels
Enter the surreal world of the Luxor, a pyramidal hotel with a ten-storey Sphinx at the entrance. There are very few – if any – places in the world where you can say you have stayed in a pyramid. As is often the case, Las Vegas offers a unique experience and brings the icons of Egypt to the Nevada desert. At over a 100 meres above Las Vegas, this hotel really is an impressive sight. Add to that the huge Sphinx at the entrance you have one of the most striking and recognisable resorts on the Strip. There’s a huge array of entertainment on offer including the Criss Angel Believe Cirque du Soleil illusion and magic show, the world famous Blue Man Group and the Bodies and Titanic exhibitions. The pool and pool deck at Luxor is one of the largest in Las Vegas and here you can hire a poolside cabana or a day bed. There’s also a spa and fitness centre on site and the Las Vegas Monorail starts at the hotel, making exploration of the Strip a breeze. Among a choice of nine restaurants are the Pyramid Café, which offers tempting options for breakfast, and lunch, and TENDER steakhouse which serves steak and seafood. Mexican dishes and drinks are available at T&T (also known as Tacos & Tequila), Asian specialities are served at Rice & Company, while the traditional Las Vegas buffet can be enjoyed at More the Buffet at Luxor. There are further restaurants at the Mandalay Place complex including a Burger Bar and an Irish pub-style venue. One of the largest and most famous of Las Vegas’ nightclubs LAX is located here as are a selection of bars and lounges. As the name would suggest Pyramid Rooms are located within the 30-story original Luxor building. To reach your accommodation you will take one of the inclinator lifts which travel up the side of the pyramid. Pyramid Deluxe Rooms have either two queen size or a kingsize bed and each room features a sloping window wall. There are further rooms located within the more modern Tower which are available on request. Setting At the southern end of the Las Vegas Strip, at the end of the Las Vegas Monorail Getting there Approx. 5 minutes from the airport Rooms 4407 rooms and suites Dining 8 restaurants, 5 bars Facilities 4 swimming pools, spa*, casino*, nightclub, shopping arcade*, Bodies the Exhibition, Titanic the Artifact Exhibition Activities • Spend nights at LAX nightclub or Aurora* • Tee off at one of Vegas’ many golf courses* • Treat yourself to a signature facial or relaxing massage*.
Centara Bar
Need to know Minimum stay: 2 nights 06-08 Jan and 30-31 Dec. A compulsory daily resort fee is payable at the hotel. Depending on the hotel, this can include facilities such as Wi-Fi as well as access to the pools and fitness centre, please call for more details.
Pyramid Deluxe Room
Guide price from £1091 per person 08 Jan-10 Apr 2016 High season from £1493 22 Jun-16 Aug 2016 Extra night from £38 Single supplement from £38 Guide price in £ per person based on 2 people sharing for 4 nights in a Pyramid Deluxe Queen Room, economy flights on Virgin Atlantic from London Gatwick excluding transfers. Ref US0061. Call or see online for latest offers and prices. * Local charge
San Francisco The City by the Bay is one of the United States most beautiful cities, known for its hilly streets, traditional transportation, Victorian architecture and enviable outdoor lifestyle.
General information & when to go Flying time: 11¼ hours
Key events
Time difference: GMT -8 hours
July: Fourth of July Waterfront Festival – Head to Fisherman’s Wharf and join this vibrant Independence Day party.
Currency: US Dollar
Visa info
September: San Francisco International Dragon Boat Festival – A riot of colour on the Bay as approximately 100 dragon boat teams and over 2000 paddlers take part in this annual race.
All British Citizen passport holders must obtain an electronic travel authorisation (ESTA) no later than 72 hours prior to departure.
October: Fleet Week – A celebration of the men and women of the Navy and marine services.
Language: English
The months of September and October are considered the best time to visit the city. During this period the temperatures are at their highest and the skies clear following the summer months when a thick fog tends to cover the city. Winter months are generally mild but they experience more rainfall than the rest of the year. It’s well worth packing a jumper or two whenever you are travelling as it could be sunny and warm in the city during the day yet quite chilly during the mornings and evenings, and when the fog decends.
Jan °C
San Francisco
14 6
Feb
Mar
°C
°C
4 15 7
3 16 9
Apr °C
May °C
Jun °C
Jul °C
Aug °C
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3 18 10 1 19 11 0 20 11 0 20 10 0 21 10 0 22 9
Oct
Nov
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°C
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0 21 8
1 18 6
3 14 5
°C =
Average daily maximum temperatures = Average daily sunshine hours (not hours of daylight) = Average monthly rainfall (if higher than 0.5”) † = Data not available Please see p94-99 for terms and conditions.
IMPORTANT HOLIDAY INFORMATION: The price we confirm at the time of booking is the price we guarantee. Prices vary depending on the date you wish to travel and the elements included in your package. Please read p94-99 before you book your holiday. For further information and to tailor make your holiday, please call us or go to www.kuoni.co.uk for the best available price.
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Contents Discovering San Francisco . . . . . . . . . . . . . . 40 San Francisco hotels . . . . . . . . . . . . . . . . . . . 42
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California • Discovering San Francisco
In store • Selected John Lewis stores • In travel agents
Discovering San Francisco One of America’s most beloved cities, San Francisco has a rich history – the area was first sighted by Sir Francis Drake in 1579, it was the centre of the California Gold Rush of 1849 and it was also a sixties hotspot. Known as the ‘City by the Bay’, today this destination is famous for its bay front setting, destination neighbourhoods, nightlife and, of course, the iconic Golden Gate Bridge.
Lombard Street
Fisherman’s Wharf
Fisherman’s Wharf
An insight into San Francisco Getting around Getting into the city from San Francisco International Airport (SFO) can be achieved by taking a regular shuttle service – which are cost effective yet often time consuming with stops at multiple city hotels; by private transfer or taxi; or by the Bay Area Rapid Transit (BART) network. Transfers are not included in the price of your holiday so we recommend having a transit plan prior to your arrival. The city’s most recognisable transportation system is the antique cable cars that run along a few of the famous streets, and no stay is complete without at least one ride on one of these iconic cars. There are three main lines running through the city – the Powell & Hyde line, the Powell and Mason Line and the California Line. There are many bus routes that run throughout the city and taxis can be hailed from the street side. You can buy a Muni Passport which are valid for travel for one, three or seven consecutive days on the buses and light rail systems, the cable cars and the streetcars which run along the waterfront Embarcadero and up and down the iconic Market Street. One of the things we love about San Francisco is that it’s such a great city to walk around, despite its famous hilly terrain! Exploring on foot allows you to really get a sense of place and see some of the beautiful Victorian houses, and of course the beautiful bay views from almost every corner. One of the most popular walks is from Fisherman’s Wharf along the waterfront which, if you wish, you can follow all the way to Fort Point, enjoying views of the Golden Gate Bridge along the
way. This is also a very popular cycling route and there are plenty of places you can hire a bike from near Fisherman’s Wharf.
Iconic sights One of the city’s most iconic attractions is the former prison island of Alcatraz which sits in the bay, across the water from the city. Here you can learn about the island’s history and the penitentiary’s notorious inmates during an audio tour which is included in your visit. We strongly recommend booking your cruise ticket for Alcatraz in advance as spaces fill up quickly, especially during the busier summer months. A cruise on the bay, which departs at the famous Fisherman’s Wharf, allows you to view the city and the bay from a different perspective. There’s a selection of different companies that operate cruises, some of which can be arranged before you travel. One of the most popular itineraries is a Golden Gate cruise during which you will pass underneath the red-hued bridge and cruise around Alcatraz. Other attractions that draw a crowd and are unique to San Francisco include the Russian Hill section of Lombard Street, which is a steep winding road that features eight switchbacks; the terminals and turning points of the cable cars; and the sea lion colony that call the floating decks of Pier 39’s K-dock home.
Exploring San Francisco This is a city that you can spend days exploring yet there is always more to see. There’s the famous
Fisherman’s Wharf waterfront neighbourhood, a favourite destination for visitors who wish to shop, dine and enjoy the lively atmosphere, live music and street performers. The visitor numbers build during the day so if you wish to experience it during a relatively calm moment then we recommend an early start! It is here you can enjoy a couple of staples of San Francisco cuisine – Dungeness crab and clam chowder. Openfronted eateries line the northern end of Taylor Street serving local speciality street food while the restaurants of Pier 39 cater for international visitors. Another popular city destination is Union Square, the commercial and cultural heart of the city. Lined with hotels, shops, restaurants and art galleries, the square attracts a diverse range of visitors and is a great place for a spot of people watching. Many large western cities have a vibrant China town however very few match the scale and history of San Francisco’s Oriental neighbourhood – this is the largest China town outside Asia after all. It’s well worth spending an hour or two wandering along the streets and soaking up the authentic atmosphere. San Francisco is definitely an outdoor enthusiast’s city and a favourite with visitors who wish to explore natural, as well as urban landscapes. The waterfront area between Fisherman’s Wharf and the Golden Gate Bridge is lined with parks and the Crissy Field Marsh. Once you cross the bridge itself you will find the trails and headlands of the Golden Gate National Recreation Area. If you have a few days to spare and you wish to explore the city’s surroundings it’s worth hiring
a • Call 01306 747000 • kuoni.co.uk
Discovering San Francisco • California
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ARGONAUGHT HOTEL Th ca ar mb eE ro de
Broadway
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Lombard Str Presidio Park
FAIRMONT SAN FRANCISCO California
HOTEL G
Street
Union Square
VILLA FLORENCE
Geary Boulevard
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ar
reet
Fulton St
eway
St re et ar ke t M
Mission Street
James Lick Fre
SAN FRANCISCO
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Golden Gate Park
a car and exploring Marin County and the Northern Californian coastline. You can visit untouched coves and beaches and enjoy spectacular Pacific vistas, just half an hour from the centre of San Francisco. Alternatively, you can head to the USS San Francisco Memorial and Point Lobos on the north western coast of the San Francisco Peninsula. Continue on from here and you will join the coastal Great Highway which passes by the likes of Ocean Beach, a three and a half mile stretch of sand. Reached from the docks at Fisherman’s Wharf is Angel Island State Park, the largest natural island in the San Francisco Bay. The island has a rich and varied heritage from being a hunting ground for indigenous tribes to a processing post for immigrants and World War II prisoners of war. You can even combine a visit to Angel Island with a tour of Alcatraz.
Yosemite National Park One of the country’s oldest national parks, beautiful Yosemite sits in the High Sierra Nevada mountains. Known for its granite cliffs and domes, waterfalls, streams, giant Sequoia trees and meadows, the park is located approximately four hours east of San Francisco. In the spring and early summer months visitors flock to the Yosemite Valley to witness the roaring meltwater falls while hikers head here year round to walk the park’s 800 miles of trails.
Few visits to California tend to be just a city stay, and this is certainly the case with San Francisco. There are so many attractions within a four or five hour drive and the city is the ideal start or end point for a great American road trip.
Napa Valley Heralded as one of the world’s premier wine producing regions, a visit to beautiful Napa Valley is a perfect addition to a Northern California itinerary, and is reached in just under two hours from San Francisco. Enjoy breathtaking valley views, spend time visiting winery tasting rooms or enjoying the flourishing arts scene. In the evenings treat yourself to award winning culinary treats at any of the region’s 120 restaurants. Some even have a Michelin star or two. The three hour round trip on the Napa Valley Wine Train is also highly recommended.
Monterey Situated two hours south of San Francisco along the world famous Pacific Highway, or Route 1 as it is also known, the city of Monterey boasts a world-famous aquarium and the historic Cannery Row. The town served as the Californian capital of both Spain and Mexico and it was here in 1846 that the American flag was raised over the Custom House as the United States of America claimed California as its own.
Sonoma Located to the north of San Francisco Bay, the colonial town of Sonoma is steeped in history and boasts a beautiful town plaza lined by historic buildings, such as the Mission San Francisco Solano, the Presido of Sonoma, and the early 20th Century Sonoma City Hall. The surrounding Sonoma Valley is considered to be the birthplace of the California wine industry with the first vines being planted here in the early 19th Century.
Beyond San Francisco Bay
Our favourite combinations San Francisco & Mexico ref US0136 A fantastic city and beach holiday begins with a few days making the most of the City by the Bay’s iconic attractions. And then its time to relax on Mexico’s famous Caribbean beaches.
Las Vegas & San Francisco ref US0196 Make the most of the seemingly endless entertainment on offer in Vegas before exploring the unique neighbourhoods of San Francisco.
San Francisco, Los Angeles & Las Vegas ref US0197 Enjoy the numerous beaches and celebrity lifestyle of Los Angeles, the bright lights of Las Vegas, and the sedate pace of life in the artistic and historic city of San Francisco.
San Francisco & Big Island, Hawaii ref US0200 Spend a few days enjoying the Californian lifestyle in San Francisco before heading to the Pacific Islands of Hawaii, the USA’s 50th state.
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California • San Francisco
In store • Selected John Lewis stores • In travel agents
Fairmont San Francisco s s s s s At a glance
A favourite amongst return visitors, this prestigious Union Square hotel overlooks the city and bay.
Iconic San Francisco hotel
From the moment you reach the beautiful Fairmont San Francisco you will be struck by the striking exterior and classically-styled public areas. The elegance and old world charm that exudes the property belies the modern facilities that are on offer here. These include a choice of restaurants and bars – one of which serves one of the best Mai Tais in the city – as well as a fitness centre and spa – one of the few hotel spas in the city.
Elegant interiors In the upmarket Nob Hill district
Dining is a true pleasure here and there is a variety of options to choose from including the grand Laurel Court Restaurant. It is here breakfast is offered each morning as well as the famous Afternoon Tea at the Fairmont which takes place every weekend. For dinner, local and seasonal dishes, created with produce sourced from local farms and flavoured with herbs grown in the hotel’s own Honeybees & Herb Garden, are served; reservations are highly recommended. For Pacific Rim cuisine and a fun tropical atmosphere – think tikis and drinks served in coconuts and pineapples – try the the Tonga Room & Hurricane Bar which is open for dinner from Wednesday to Sunday. The classical style continues into the rooms and suites which are located in the historic main building or the newer Tower building. Each room has modern amenities such as flat-screen televisions and Keurig coffee makers. Fairmont Rooms and Fairmont Exterior King Rooms are located in the historic building with the latter featuring neighbourhood views; while Signature Rooms are set in the Tower and have fantastic views over to the beautiful San Francisco Bay. Setting In the heart of the prestigious Nob Hill District, conveniently on Mason Street where each of the city’s cable car lines meet Getting there Approx. 25 minutes from the airport Rooms 591 rooms and suites Facilities Fitness centre, spa* Activities • Enjoy a spot of window shopping at Union Square or afternoon tea at the • Take a self-guided walking tour of the city or join a guided tour • Hire a bike and cycle over the Golden Gate Bridge*.
Fairmont Exterior King Room
Guide price from £1681 per person 23 Feb-08 Apr 2016 High season from £2212 10 Jul-16 Aug 2016 Extra night from £99 Single supplement from £99 Guide price in £ per person based on 2 people sharing for 4 nights in a Fairmont Room, economy flights on British Airways from London Heathrow, excluding transfers. Ref US0064. Call or see online for latest offers and prices.
Hurricane Bar
* Local charge
Café Cento
Rooftop Garden
a • Call 01306 747000 • kuoni.co.uk
San Francisco • California
43
Image caption
Fairmont Room
Why not combine with . . . Loews Hollywood Hotel, Los Angeles An uber-modern hotel in the Hollywood & Highland entertainment complex. You’ll be just a short walk away from Hollywood’s iconic sights (p55). Signature Room
44
California • San Francisco
In store • Selected John Lewis stores • In travel agents
Hotel G s s s s At a glance
A popular choice with the young and trendy, this hotel sits right at the heart of the city’s shopping district.
Close to Union Square
The Hotel G first opened its doors in 1908 as the Fielding Hotel and has since been added to and renovated, most recently in 2014, to create the modern style property you see today. The public rooms and guest rooms are filled with modern art pieces – created by artists with developmental disabilities – and retro furnishings which really add to the chic vibe the hotel exudes. We love the hotel’s setting just a short walk from Union Square – you’ll really be at the heart of the action here. The area is a high end shoppers’ paradise with the likes of Chanel, Saks Fifth Avenue and Louis Vuitton a stone’s throw away. If you haven’t had your fill of exercise hiking up and down the San Francisco hills there is a small fitness centre on site.
A modern, minimalist design Just 153 rooms Good Queen Room
There’s plenty of dining options right out the door of the Hotel G – from diners and pizza places to Michelin-starred venues and sushi restaurants. Within the hotel itself there’s the Klyde Café & Wine Bar which offers traditional American bistro dishes and the Three 9 Brasserie which is open for breakfast, lunch and dinner. If you’re looking forward to a good night out in Downtown San Francisco the cocktail and oyster bar Benjamin Cooper is a great place to start or end the night. As you might expect the rooms here reflect the contemporary design throughout the hotel. With just 153 rooms this is the smallest of our featured San Francisco hotels and if you are looking for simple yet comfortable accommodation in which to rest after days of sightseeing as well as state of the art amenities then this is a great choice. Choose from either a Good Queen or Great King Room which have a queen or kingsize bed respectively. Setting Just one block from Union Square and its many shops Getting there Approx. 30 minutes from the airport Rooms 153 modern rooms Dining Bistro, restaurant, cocktail bar Facilities Fitness centre, shop* Activities • See the sights of San Francisco such as Lombard Street • Ride a Market Street cable car • Explore the beautiful Golden Gate Park.
Great King Room
Guide price from £1572 per person 14 Jan-10 Feb; 17 Nov-01 Dec 2016 High season from £1707 11 Feb-28 Mar 2016 Extra night from £143 Single supplement from £143 Guide price in £ per person based on 2 people sharing for 4 nights in a Good Queen Room, economy flights on British Airways from London Heathrow, excluding transfers. Ref US0067. Call or see online for latest offers and prices. * Local charge
Lobby
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San Francisco • California
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Great King Room
Lobby
46
California • San Francisco
In store • Selected John Lewis stores • In travel agents
Argonaut Hotel s s s s At a glance
This historic waterfront hotel with a nautical theme is just steps from the heart of Fisherman’s Wharf.
Located in Fisherman’s Wharf
If you are looking for a stylish hotel, located close to many of the city’s attractions – including the piers from which the bay and Alcatraz cruises leave, and the Hyde Street cable car – then the Argonaut is the idea choice. Located in the 1907 Haslett Warehouse, this boutique hotel, with its exposed brick interiors has historic charm alongside modern amenities. Early risers can make the most of the popular Fisherman’s Wharf area before the crowds arrive or of course you can explore the bay coast by bike without having to tackle the city’s famous hills.
Nautical theme On-site seafood restaurant King Deluxe Room
The hotel’s own restaurant, the Blue Mermaid Chowder House & Bar, offers classic San Francisco dishes such as Dungeness crab and chowders as well as a range of other seafood and meat dishes. Of course there are plenty of restaurants, stalls and other eateries nearby – perfect for a leisurely breakfast, lunch or dinner. Each of the rooms have exposed brick décor and a nautical styling. Each room has a coffee maker and you can enjoy free Starbucks Coffee. There are complimentary yoga accessories in the rooms as well as a yoga channel on the flat-screen television – perfect for a relaxed start to the day. You can also enjoy in-room spa services. Setting Close to Ghirardelli Square and San Francisco Maritime National Historical Park, a few steps from the Hyde Street cable car Getting there Approx. 30 minutes from the airport Rooms 252 rooms Dining Restaurant and bar Facilities In-room spa services, living room-style lobby, fitness centre Activities • Start each day with some in-room yoga • Visit the on-site historical Maritime Museum • Enjoy the delights of Pier 39 • Hire a bike locally* and cycle along the bay front and over the Golden Gate Bridge.
Guide price from £1375 per person 01-29 Apr; 07-10 May; 18 May-21 Jun 2016 High season from £2360 14 Jul-16 Aug 2016 Extra night from £154 Single supplement from £154
Queen Deluxe Room
Guide price in £ per person based on 2 people sharing for 4 nights in a One Queen Bed Room, economy flights on British Airways from London Heathrow, excluding transfers. Ref US0072. Call or see online for latest offers and prices. * Local charge
Blue-Mermaid Chowder House and Bar
a • Call 01306 747000 • kuoni.co.uk
San Francisco • California
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Villa Florence s s s s At a glance Modern Italian style and design Less than a block from Union Square Italian restaurant Standard Queen Room
A little slice of Italy close to historic Union Square, San Francisco’s premier shopping and dining district. This centrally located hotel offers a mix of old world charm and modern amenities. The Villa Florence has recently gone through extensive renovations and now features beautiful décor inspired by Florentine design throughout, from the public spaces to the guest rooms. You can’t beat the location as the hotel opens on to bustling Powell Street with its cable car; and it is less than a block from the iconic Union Square – you’ll really be well placed to see the very best of the city. There’s one restaurant here which is located on the ground floor of the hotel. Open for both guests and visitors, Kuleto’s is serves breakfast, lunch and dinner. As you might expect the cuisine served here is Italian and the dishes are created with locally sourced produce as much as possible. There is a bar here too which serves a range of organic cocktails and every weekday there is a happy hour from 5 to 7pm. A relatively small hotel by city standards, the Villa Florence features 189 bijou rooms. The style of accommodation here continues the classic Italian style with dark wood furnishings and bright feature décor. Rooms have views of busy Powell Street or are located internally and overlook another building. You can choose between rooms which feature a queen bed – prefect for couples – or two double beds. Setting On Powell Street, less than a block from Union Square Getting there Approx. 30 minutes from the airport Rooms 189 rooms Dining Restaurant, bar Facilities Fitness centre Activities • Shop in the high end stores of Union Square or for high street brands at Westfield Shopping Centre • Catch the Powell & Market cable car which stops just one block away*.
Guide price from £1368 per person 01-28 Jan; 03-11 Mar; 18-24 Mar 2016 High season from £1601 01 Oct-05 Nov 2016 Extra night from £84 Single supplement from £84 Guide price in £ per person based on 2 people sharing for 4 nights in a Standard Queen Room, economy flights on British Airways from London Heathrow, excluding transfers. Ref US0074. Call or see online for latest offers and prices. * Local charge
Deluxe Double Double Room
Los Angeles Sprawling Los Angeles is a playground for the rich and famous, with fantastic shopping opportunities, world class attractions and over 70 miles of breathtaking beaches.
General information & when to go Flying time: 11½ hours
Key events February: The Academy Awards – Hollywood is the place to see and be seen during awards season. The most famous of these ceremonies is the Academy Awards which takes place at the Dolby Theatre in the Hollywood and Highland complex.
Time difference: GMT -8 hours. Currency: US Dollar Language: English Visa info
June: Los Angeles Film Festival – Experience the creative buzz in the house of movie making during its annual film festival.
All British Citizen passport holders must obtain an electronic travel authorisation (ESTA) no later than 72 hours prior to departure.
August: LA Food and Wine – A celebration of Los Angeles’ eclectic culinary offerings.
Los Angeles and its surroundings have an enviable Southern California climate with hot summer days, warm spring and autumn months and a mild winter. This truly is a year-round destination. During the summer the world-famous beaches become crowded as people head to the coast, where it is cooler than the city. The wettest and coolest months are January, February and March, although rainfall amounts tend to be relatively low and day time temperatures average 20 degrees.
Jan °C
Feb °C
Mar °C
Apr °C
May °C
Jun °C
Jul °C
Aug °C
Sep °C
Oct °C
Nov °C
Dec °C
Los Angeles
20 7
3 21 8 4 21 9
3 22 10 1 23 9
0 26 10 0 29 12 0 29 11 0 28 9
0 26 8
0 23 7
1 20 7
2
Santa Monica
19 7
3 20 8 3 20 8
2 21 10 1 23 9
0 25 10 0 28 12 0 28 11 0 27 9
0 25 8
0 22 7
2 19 7
2
°C =
Average daily maximum temperatures = Average daily sunshine hours (not hours of daylight) = Average monthly rainfall (if higher than 0.5”) † = Data not available Please see p94-99 for terms and conditions.
IMPORTANT HOLIDAY INFORMATION: The price we confirm at the time of booking is the price we guarantee. Prices vary depending on the date you wish to travel and the elements included in your package. Please read p94-99 before you book your holiday. For further information and to tailor make your holiday, please call us or go to www.kuoni.co.uk for the best available price.
Contents Discovering Los Angeles . . . . . . . . . . . . . . . . 50 Los Angeles hotels . . . . . . . . . . . . . . . . . . . . 52 Santa Monica hotels . . . . . . . . . . . . . . . . . . . 56
50
California • Discovering Los Angeles
In store • Selected John Lewis stores • In travel agents
Discovering Los Angeles The world-renowned cities of sprawling Los Angeles County are a playground for the rich and famous, with its fantastic shopping, world class attractions and over 80 miles of beaches. There’s something special about this buzzing city; optimism fills the air, with dreamers inspired by the bright lights of Hollywood – the self-declared entertainment capital of the world – almost year round sunshine and fabulous natural surroundings.
Beverly Hills
An insight into Los Angeles Getting around International flights into Los Angeles land at Los Angeles International Airport, which is more commonly known as LAX. The airport is located off Interstate 405 which runs from north to south through Los Angeles county. There are a variety of ways to get from the airport to your hotel and for peace of mind we recommend you organise your transfer of choice before arriving in the city. You can hire a car for the duration of your stay (see page 10-11 for details), catch a prearranged shuttle bus or take a LAX shuttle bus to the nearby metro station Aviation/LAX. The city’s metro rail system (not to be confused with the metrolink – a suburb-to-suburb system used by commuters) has stops in many main locations, including Downtown, Hollywood, Chinatown and Long Beach. Travelling by bus is another convenient way of getting around. For exploring more of the region, hiring a car is perhaps the best option – though the city’s freeways and highways are prone to heavy traffic congestion and it’s advisable to use a GPS navigation system.
Exploring Los Angeles The City of Los Angeles is the second largest city in the United States and consists of many neighbourhoods including Hollywood and Venice Beach. Often thought of as part of Los Angeles, the likes of Beverly Hills, Santa Monica, Universal City and Long Beach are cities in their own right. These are all part of the greater Los Angeles County.
Further south along the coast you’ll reach the famous Orange County where the coast is lined by upmarket beach towns such as Laguna Beach and Newport Beach.
and take a tour of the backlot. There are plenty of rides and attractions including the brand new Fast & Furious – Supercharged.
Hollywood
Santa Monica and LA’s beaches
Heralded by the iconic hillside sign is the moviemaking mecca of Hollywood. Here you’ll find worldfamous attractions such as the Walk of Fame, which stretches along Hollywood Boulevard, and the Chinese Theatre where you will see the hand and footprints of Hollywood stars from the 1920s onwards. Sitting between Beverly Hills and Hollywood is the chic and lively city of West Hollywood, home to the Sunset Strip and its world-famous clubs and bars, the Santa Monica Boulevard and the stylish West Hollywood Design District.
Los Angeles’ 72 mile coastline combines with Southern California’s almost year round sunshine to create a destination with a laid-back beach culture. Santa Monica boasts two miles of golden sands and some of the best dining in the city. The most famous landmark here is the Santa Monica pier where you’ll find an amusement park complete with ferris wheel, roller coaster and selection of children’s rides. From Santa Monica you can hire a bike or wander along the boardwalk on foot towards the pier and on to Venice Beach. The vibe here is completely different due to its popularity in the 1960s and 70s with the Beat generation. This is a great spot for people watching – particularly along the ocean-front promonade and at the iconic outdoor gym, famously known as Muscle Beach. Travel south along the coast and you will reach Long Beach with its lively harbour and waterfront entertainment. Continue on to the affluent waterside cities of Newport Beach and Huntington Beach.
Beverly Hills When you think of Beverly Hills it is likely images of high-end shopping, five-star hotels and film stars come to mind. This charming city is modest in size if not in style, is often known solely by its primary zip code 90210. At just under 6 square miles in size Beverly Hills is easy to explore on foot. Take in the famous Rodeo Drive and the Golden Triangle, which is lined with highend stores wander through the gardens of Greystone Manor or Beverly Gardens Park; and drink and dine in the city’s upscale restaurants and bars.
Universal Studios HollywoodSM To the north of the city is the Universal Studios Hollywood, one of the oldest of the region’s working studios where you can enjoy Universal-themed rides
Eating out LA is a food-lover’s utopia, bursting with restaurants, cafes, bistros, bakeries, ethnic markets, coffee houses, gastro-pubs and street food carts. Whatever cuisine you fancy, you’ll find it here. Chinatown is filled with restaurants and an open market for sumptuous street food. Celebrity spotters should head to West
a • Call 01306 747000 • kuoni.co.uk
Discovering Los Angeles • California
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San Fernando
Hollywood BEVERLY HILLS HOTEL BEVERLY HILTON
LOEWS HOLLYWOOD HOTEL
Beverly Hills Santa Monica LAX
LOS ANGELES Anaheim
PACIFIC OCEAN
Long Beach Huntington Beach Newport Beach
Santa Monica Pier
Santa Monica
Hollywood’s swanky restaurants, where you’re likely to glimpse a few famous faces. Those looking for a classic eatery among the endless choice will strike gold at Pink’s Hot Dogs, Foster’s Freeze and Canter’s Deli, all established back in the 30s and 40s.
city. Since the 1920s Palm Springs has been the chosen spot for film and music stars to retreat to and here you can soak up the glamorous vibe and enjoy the clear blue skies and high temperatures the city experiences an average of 360 days of sunshine a year.
Beyond Los Angeles
San Diego Reached in approximately two and a half hours from LA, the city of San Diego boasts a laid-back atmosphere and the one of the best climates in the USA. Like Los Angeles, its diverse range of attractions includes thrilling parks and beautiful beaches, but this chilledout city is also renowned for its stunning gardens, historic neighbourhoods and rich naval heritage. San Diego’s dynamic downtown has a stunning cityscape. Must-see areas include the historic Gaslamp Quarter; vibrant Little Italy’s shops and cafés; and the stunning waterfront, framed by a harbour steeped in maritime history. Balboa Park, just north of downtown, is where you’ll find an array of museums, pretty flower gardens, open spaces, and the Spanish Renaissance-style buildings.
Santa Barbara The coastal city of Santa Barbara has a real Spanish charm with a relaxed pace of life. Sometimes referred to as the ‘American Riviera’, this university town and former Spanish mission boasts a collection of delightful neighbourhoods. Enjoy the relaxed beach vibe in The Mesa, where you can catch some rays or breaks on the Mesa Lane or Thousand Steps beaches. The Waterfront offers visitors a number of restaurants and bars while Lower State Street is home to the thriving nightlife destination of Stearns Wharf. Anaheim and Disney Los Angeles is home to the world’s second most visited theme park – the legendary and original Disneyland, which was the only park designed and overseen by Walt Disney himself. The Disneyland Resort, which is located south east of LA in the city of Anaheim, is now home to Disneyland and Disney California Adventure. Palm Springs Set at the foot of the San Jacinto Mountains in the Coachella Valley, and approximately 2 hours’ drive from Los Angeles, Palm Springs – otherwise known as Hollywood’s playground – is an upmarket desert resort
Our favourite combinations Los Angeles & Oahu, Hawaii ref US0198 Begin your holiday with a few days in Los Angeles before continuing on to the famous beaches of the island of Oahu.
Los Angeles & Maui, Hawaii ref US0199 Witness the breathtaking scenery on Hawaii’s ‘Valley Isle’ of Maui following your Los Angeles break.
Los Angeles & Kauai, Hawaii ref US0201 Also known as the ‘Garden Isle’ Kauai is the oldest and most verdant of Hawaii’s islands, the perfect island to combine with a city stay.
San Francisco, Los Angeles & Las Vegas ref US0197 A fantastic multi-centre holiday taking in the western state’s three most popular cities.
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California • Los Angeles
In store • Selected John Lewis stores • In travel agents
The Beverly Hilton, Beverly Hills s s s s s Playing host to the annual Golden Globe Awards, this luxury hotel is part of Hollywood history. At this Hilton-managed hotel you can follow in the footsteps of Hollywood royalty and iconic politicians. The style here is sleek and sophisticated yet not over the top and it has a long tradition of providing attentive service – and that’s not surprising with returning guests such as Barack Obama. The hotel’s Aqua Star Pool is the place to be on those hot summer days. Cabanas can be rented, allowing you to enjoy a slice of solitude and a cool place to lounge poolside. Following a day of shopping or exploring the famous LA sights it’s well worth indulging with a treatment at the Aqua Star Spa, a tranquil haven in this busy metropolis.
At a glance Luxurious yet understated Famous Trader Vic’s Lounge 60 years of history
The city of Beverly Hills, which can be reached in 15 minutes by foot or a few minutes by car is awash with gourmet restaurants, including restaurants headed up by the likes of Wolfgang Puck, Nobu Matsuhisa and Thomas Keller. The hotel does hold its own when it comes to dining though – the award winning restaurant Circa 55 is a popular spot overlooking the Aqua Pool where you can enjoy breakfast, lunch and dinner. The hotel’s Polynesian-themed bar Trader Vic’s Lounge replaces the Trader Vic’s which opened alongside the hotel in the 1950s and was once a favourite with the hotel’s a-list guests. Today you can enjoy the nostalgic tiki culture with cocktails such as the famous Mai Tai – a Trader Vic’s original. The rooms and suites are located within different buildings throughout the hotel – the Wilshire Tower, The Oasis and the Cabanas, which are located around the pool. Rooms feature modern amenities such as Bose Wave Music systems and plasma televisions and they offer a calm and comfortable environment. The rooms overlook the pool area and over towards the city with some featuring a small furnished balcony. A range of other rooms and suites are available on request. Setting On Wilshire Boulevard at the intersection with Santa Monica Boulevard, in the city of Beverly Hills Getting there Approx. 30 minutes from the airport Rooms 569 rooms and suites Dining Restaurant, lounge Facilities Swimming pool, spa*, fitness centre, boutiques*, salon*, Wi-Fi* Activities • Drive along Sunset Boulevard to Santa Monica – the western end of historic Route 66 • Head to the iconic stores of Rodeo Drive just a five minute drive away • Treat yourself to a Beverly Hilton signature spa treatment*. Need to know A compulsory daily resort fee payable at the hotel may apply, check at time of booking for details.
‘Circa 55’
Guide price from £1262 per person 05-23 Feb; 01-24 Mar 2016 High season from £1465 04 May-10 Jun; 17-21 Jun; 01-10 Oct 2016 Extra night from £103 Single supplement from £102 Guide price in £ per person based on 2 people sharing for 3 nights in a Promo Room, economy flights on British Airways from London Heathrow, excluding transfers. Ref US0077. Call or see online for latest offers and prices. * Local charge
Deluxe King Room
a • Call 01306 747000 • kuoni.co.uk
Los Angeles • California
Why not combine with . . . The Kahala Hotel & Resort, Oahu, Hawaii A luxury beachfront hotel that’s been opening its doors to the rich and famous for years (p62-63).
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54
California • Los Angeles
In store • Selected John Lewis stores • In travel agents
The Beverly Hills Hotel s s s s s At a glance
The affectionately nick-named ‘Pink Palace’ has been an LA landmark for over 100 years.
In 12 acre tropical gardens
An iconic setting on Sunset Boulevard, distinctive architecture and design, and timeless glamour combine to create one of the region’s most renowned hotels, which is now part of the luxurious Dorchester Collection. In its 1930s and 1940s heyday the hotel was frequented by the likes of Fred Astaire, Elizabeth Taylor, Charlie Chaplin and Clark Gable, and as you step into the grounds you can really sense the history and rich heritage of the property. Set in tropical gardens you get a feeling of tranquillity and privacy that you might not expect from a city hotel, and there are plenty of quiet corners to retreat to. The palm-lined pool is one of the hotel’s most popular spots and there are poolside private cabanas that can be rented by the day. There’s also an elegant spa on site offering approximately 40 treatments.
Beverly Hills Hotel Spa by La Prairie Located on Sunset Boulevard
As well as the plentiful dining opportunities in the region, as well as Beverly Hills itself, the hotel plays host to the popular casual Cabana Café, a favourite with locals, celebrities and hotel guests alike. Open from 10am to 6pm the café serves an all-day breakfast as well as many light meals such as fresh salads and sandwiches. For a taste of vintage yet upscale Americana don’t miss the Fountain Coffee Room which first opened in the late 1940s. Here you can enjoy the staple dishes of any American diner such as burgers, ice creams and baked pastries and pies. It’s at this hotel you’ll find one of the best restaurants in Beverly Hills – the Polo Lounge which is currently rated the number one restaurant on tripadvisor. You can enjoy breakfast, lunch and dinner either indoors or al fresco, and if you are feeling peckish late in the evening, there are late-night suppers served here too. The rooms, suites and bungalows are located throughout the hotel’s grounds, either in the main building or the Bungalow Gardens. The Superior Guestrooms and Deluxe Guestrooms with Balcony are located in the main building, with the latter a little more spacious and featuring a balcony with views of the city or garden. If you wish to be tucked away in the meticulously-tended gardens we recommend upgrading to a Bungalow Guestroom which share one of the one-storey bungalows. The beautiful Beverly Hills Suites offer a separate living room and a bathroom with shower and a Jacuzzi bath. Setting On Sunset Boulevard, just a 5 minute drive along North Rodeo Drive to Beverly Hills’ famous shopping district Getting there Approx. 35 minutes from the airport Rooms 208 rooms and suites Dining Restaurant, café, coffee room, bar Facilities Spa*, fitness centre, swimming pool, poolside cabanas* Activities • Step back in time to the 1940s at the 19-seat Fountain Coffee Room • Drive into the hills and hike in the canyons • Try unique treatments at The Beverly Hills Hotel Spa by La Prairie*.
Guide price from £1682 per person 02-26 Jan; 01-08 Feb; 01-24 Mar 2016 High season from £2505 01-26 Jul; 07-16 Aug 2016 Extra night from £198 Single supplement from £197 Guide price in £ per person based on 2 people sharing for 3 nights in a Superior Guestroom, economy flights on British Airways from London Heathrow, excluding transfers. Ref US0080. Call or see online for latest offers and prices. * Local charge
Deluxe Guestroom with Balcony
a • Call 01306 747000 • kuoni.co.uk
Los Angeles • California
55
Loews Hollywood Hotel s s s s At a glance Rooftop pool In the Hollywood & Highland complex
Cityview King Room
Ultra-modern design
Centrally located in Hollywood, the Loews is stylish, contemporary and right at the heart of the action. You can’t get much closer to the iconic sights and entertainment venues of Hollywood than this uber-modern city hotel. The Loews Hollywood Hotel has an enviable position in the Hollywood & Highland Centre, which is home to the Dolby Theatre where the Academy Awards are held each year. If you are looking for a chic base from which to explore the city, dine and shop, this spot is ideal; big name brands such as Fossil, Victoria’s Secret and Guess have stores here and there are both casual and fine dining restaurants, a night club and theatres. The hotel itself features a restaurant, the contemporary venue Prestons, which is open daily for breakfast and lunch. For days where you do little but laze by the fifth-floor roof-top pool there’s the casual restaurant SPECK, where light snacks such as sandwiches, and drinks are served. No day’s dining needs to be the same with international chain restaurants, including Hard Rock Café and Cold Stone Creamery, and regional favourites, such as Cabo Wabo Cantina and Grill on Hollywood, available at the Hollywood & Highland Centre. The Dolby Theatre hosts big name artists and cultural events, as does the iconic Hollywood Bowl, which is just a short drive away.
Junior Suite
Lobby Bar
The rooms here have been recently renovated to bring them into line with the contemporary style of the hotel. The Standard Double Rooms are a great choice, however we recommend choosing either a Cityview King Room or even better, a Hollywood Sign King for a view of the region’s most famous landmark. The open-plan Studio King Suites are a more spacious option and feature a living area and views of either the Los Angeles skyline or the Hollywood Sign. Setting At the intersection of Hollywood Boulevard and Highland Avenue Getting there Approx. 40 minutes from the airport Rooms 628 rooms and suites Dining Restaurant, poolside restaurant, bar Facilities Spa*, swimming pool with cabanas, fitness centre Activities • Escape to a poolside cabana for the day • Treat yourself to a treatment at the Exhale Spa* • Hit the shops at the Hollywood & Highland Centre • Catch a show at the worldfamous Hollywood Bowl*.
Guide price from £1267 per person 04 Jan-18 Feb; 24 Feb-24 Mar 2016 High season from £1728 22 Jun-16 Aug 2016 Extra night from £212 Single supplement from £212 Guide price in £ per person based on 2 people sharing for 3 nights in a Standard Double Room, economy flights on British Airways from London Heathrow, excluding transfers. Ref US1014. Call or see online for latest offers and prices.
56
California • Santa Monica
In store • Selected John Lewis stores • In travel agents
The Fairmont Miramar Hotel & Bungalows s s s s s At a glance
Overlooking the sweeping Santa Monica beach, this is a luxurious property in an unrivalled location.
Opposite Santa Monica beach
Some hotels are all about the location, some pride themselves on providing exceptional service, while others seek to create a luxurious environment. The Fairmont Miramar Hotel & Bungalows, Santa Monica is one of those few properties that combines it all. What we love about this hotel is that it’s elegant but not stuffy; oh, and the views over the Pacific Highway to Santa Monica Beach and the Pacific Ocean are pretty spectacular too. You’ll be just a 10 minute walk or so to the soft sands of the beach, and a little further to the famous Santa Monica Pier. We recommend taking one of the complimentary bikes and making your way along beautiful SoCal beaches. Another unique feature of the Fairmont is the seasonal Beach Club – a private area of Santa Monica Beach reached by open-top Jeep, exclusively for the use of hotel guests which is available each Friday, Saturday and Sunday during June, July and August.
Renowned Fairmont service Seasonal and organic cuisine at FIG Restaurant
As you would probably expect from a hotel of the Fairmont’s standard, providing upscale dining and drinking venues is one of the main focuses here. The FIG Restaurant is one of the region’s most sought after dining spots for breakfast, lunch and dinner, as well as weekend brunch – almost a national institution. You’ll love the wide range of dishes which are created using the freshest seasonal produce. During your stay enjoying a sunset cocktail at The Bungalow is a must, for one evening at least. It’s cool and casual with mismatched furniture, wood decking and a beach hut style design, and the cocktails and light bites are mouthwatering.
Deluxe Oceanview Room
Set throughout the hotel are 302 rooms and suites either in the historic Palisades Wing, the more modern Ocean Tower ,or unique bungalows which are located within the Miramar’s gardens. The Deluxe Rooms are in the Ocean Tower and overlook the grounds. If you are thinking of treating yourself we can’t think of a better place to upgrade to a room with a sea view; choose either a Deluxe Oceanview Room or Premier Oceanview Rooms for beach and Pacific vistas. The spacious Palisades Suite, which has garden and city views, are an ideal choice if you are travelling as a family as the separate living room has a double sofa bed. Setting On Ocean Avenue, across the Pacific Coast Highway from Santa Monica Beach, which can be reached in approximately 10 minutes on foot Getting there Approx. 20 minutes from the airport Rooms 302 rooms and suites Dining Restaurant, lobby lounge Facilities Spa*, fitness centre, swimming pool, bike hire*, beach club (seasonal) Activities • Hire a bike locally and make cycle along the coastal bike path* • Visit 3rd Street Promenade just one block away for shopping, dining and entertainment • Head to the hotel’s own private section of Santa Monica beach, the Miramar Beach Club (seasonal)* • Head to the iconic Santa Monica Pier to ride the rollercoaster or Ferris wheel*.
Need to know A compulsory daily resort fee payable at the hotel may apply, check at time of booking for details.
The Bungalow
Guide price from £1451 per person 04 Jan-09 Feb; 15 Feb-24 Mar 2016 High season from £1971 01 Jul-16 Aug 2016 Extra night from £164 Single supplement from £165 Guide price in £ per person based on 2 people sharing for 3 nights in a Deluxe Room, economy flights on British Airways from London Heathrow, excluding transfers. Ref US0088. Call or see online for latest offers and prices. * Local charge
The Beach Club (open seasonally)
a • Call 01306 747000 • kuoni.co.uk
FIG Restaurant
Santa Monica • California
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Palisades Suite
Hawaii A rich culture, picture-perfect beaches, world-class surf spots and geological wonders – Hawaii has it all. These islands are equally as enticing for lovers of adventure and the great outdoors as those heading here for the sun, sea and sand.
General information & when to go Flying time: Honolulu: 17¼ hours via San Francisco
Key events
or Los Angeles
February: Maui Whale Festival – Celebrate the endangered humpback whale and learn more about the species, with events over the month that include watches, auctions and parades.
Time difference: GMT -10 hours Currency: US Dollar
March: Honolulu Festival – Created to promote harmony between Hawaii and the Asia-Pacific, featuring musicians, performers, artists and a fantastic parade in Waikiki.
Language: English Visa info All British citizen passport holders must obtain an electronic travel authorisation (ESTA) no later than 72 hours prior to departure.
November: Hawaii International Film Festival, Oahu – A chance to catch a couple of films from across the globe over this ten-day event.
Hawaii enjoys a good climate all year, especially in coastal areas with warm seas. Summer (April to November) is warmer and drier while winter (December to March) is a little cooler. Whale-watching season is from late December to early May.
Jan °C
Honolulu
27 7
Feb
Mar
Apr
May
Jun
°C
°C
°C
°C
°C
5 27 7
4 27 8
4 27 8
3 28 9
3 29 9
Jul °C
Aug °C
2 30 10 2 30 9
Sep
Oct
Nov
Dec
°C
°C
°C
°C
2 30 9
2 30 8
3 29 7
4 27 6
°C =
Average daily maximum temperatures = Average daily sunshine hours (not hours of daylight) = Average monthly rainfall (if higher than 0.5”) † = Data not available Please see p94-99 for terms and conditions.
IMPORTANT HOLIDAY INFORMATION: The price we confirm at the time of booking is the price we guarantee. Prices vary depending on the date you wish to travel and the elements included in your package. Please read p94-99 before you book your holiday. For further information and to tailor make your holiday, please call us or go to www.kuoni.co.uk for the best available price.
5
Contents Discovering Hawaii . . . . . . . . . . . . . . . . . . . . Oahu hotels . . . . . . . . . . . . . . . . . . . . . . . . . . Maui hotels . . . . . . . . . . . . . . . . . . . . . . . . . . Big Island hotels . . . . . . . . . . . . . . . . . . . . . . Kauai hotels . . . . . . . . . . . . . . . . . . . . . . . . . .
60 62 68 72 74
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Hawaii • Discovering Hawaii
In store • Selected John Lewis stores • In travel agents
Discovering Hawaii Hawaii oozes natural beauty. A handful of isolated isles home to beaches of gold, red and black set against rugged cliffs, fiery volcanoes and lush valleys, each island has its own unique character and charm. In Oahu, join fearless surfers riding barrel waves and soak up the buzz in vibrant Waikiki, and on Big Island visit the spectacular Volcanoes National Park. Trek through velvety green mountains on Kauai’s Nā Pali Coast, and spot humpback whales cresting the winter waves in Maui.
Waikiki Beach, Oahu
Waikiki Beach, Oahu
USS Arizona Memorial - Pearl Harbour
Waimea Canyon, Kauai
An insight into Hawaii Getting there & around From the UK, flights are via the US mainland to the islands, taking five and a half to six hours from San Francisco or Los Angeles. These destinations offer great stopover options if you’re looking for a city and beach combination. Of course you can also stay on more than one Hawaiian island – just ask one of our Personal Travel Experts to help you create your trip. Inter-island flights make island hopping a breeze and we recommend combining two or even three islands if you have time. From Oahu, it’s around a half hour flight to Lihue airport on Kauai and Kahului airport on Maui, and 45 minutes to Hilo and Kona airports on Big Island.
Oahu Oahu is the perfect island for first-timers looking for a taste of Hawaii’s highlights – a verdant interior, vibrant city life and one of the most famous surfing spots. It’s Hawaii’s most popular and most developed island, blending modern life with ancient Hawaiian traditions. Honolulu is by far Hawaii’s largest city. Birthplace of Barack Obama, it’s home to attractions including Pearl Harbour’s historic Arizona War Memorial. On the south shore of Honolulu, the urban neighbourhood of Waikiki is world-famous for its long sandy beach, big-name high-rise hotels, shops, eateries and buzzing nightlife. Its South Beach Miami vibe is popular with visitors looking to sunbathe by day and wine and dine by night. Waikiki is also a great base for exploring the rest of Oahu. Head to the North Shore to discover a quieter
pace of life, with miles of white-sand beaches dotted with picturesque harbours and big waves. This is a surfer’s paradise with some of the biggest annual surf competitions held here. Go snorkelling at Hanauma Bay Nature Preserve, gliding through a clear underwater paradise of colourful fish and pristine reefs, and journey to Nuuanu Pali Lookout to take in spectacular views of the dramatic Koolau Cliffs and Windward Coast. Shop ’til you drop in Oahu’s open-air malls and boutiques, and watch divers leap off the cliffs in Waimea Valley National Park. For an insight into the spirit, culture and people of Polynesia, visit the Polynesian Cultural Centre, where you can see authentic island villages and join in with traditional activities.
Maui Known as the ‘Valley Isle’, Maui boasts some of Hawaii’s most diverse and beautiful scenery and is regularly voted one of the world’s best islands. Explore the lush tropical and volcanic landscapes by car, stopping along the way at dramatic black and white sandy beaches. Dive alongside sea turtles in Molokini’s underwater volcanic crater, or from December to May spot the vast numbers of humpback whales that migrate off the coast of Wailea to bask in the warm waters. Discover the 30,000-acre Haleakala National Park, home to Maui’s highest peak, Mount Haleakala. Thanks to the conditions at the summit, the Haleakala Observatory is possibly the best place in the world for stargazing. Watching the sunrise from the summit is a must (go early to secure a good spot – it does get busy)
before an adrenalin-pumping bike ride down its rugged slopes. On the way down, stop for a well-deserved pancake breakfast at the famous Kula Lodge with its sweeping mountain and ocean views.
Big Island Hawaii, known as ‘Big Island’ to avoid confusion, has to be seen to be believed. This awesome land is famous for Volcanoes National Park, home to Kilauea – one of the world’s most active volcanoes; the sacred Mauna Kea – earth’s highest sea mountain; and Mauna Loa – the largest volcano on earth, surrounded by an ever-growing lunar-like landscape of lava flow. Wander along the 150 miles of hiking trails that wind their way through the volcanic landscape; and hike through the undisturbed Thurston Lava Tube, once passed through by a river of red-hot lava and today a spectacular walking route. On the slopes of Mauna Kea, which is twice as high as Mount Everest base-to-peak, enjoy some of the world’s best stargazing opportunities thanks to the altitude, the absence of light pollution and regularly clear skies. Astronomy buffs will also love the Onizuka Center for International Astronomy Visitor Information Station. On Big Island you’ll also find a wealth of watersports, world-class golf courses and important historical and cultural sites. Highlights include the Pu’uhonua O Hōnaunau National Historical Park on the Kona Coast, the Kealakekua Bay Historical District – the site of Captain Cook’s unfortunate demise – and the Pu’ukoholā Heiau National Historic Site, which is the site of an Ancient Hawaii temple and a collection of other ruins.
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Discovering Hawaii • Hawaii
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Makena State Park, Maui Princeville Poipu
KAUAI
PACIFIC OCEAN
Lihue
OAHU
Waikiki
Pearl Harbour
Honolulu
Kahului
Kaanapali Lahaina
HAWAII PACIFIC OCEAN
Kohala Coast
Hilo
Kailua-Kona
BIG ISLAND
Volcanoes National Park
Nā Pali coast, Kauai
Mauna Kea, Big Island
Kauai
Heritage & cuisine
The ‘Garden Isle’ of Kauai holds itself gently aloof from the rest of the Hawaiian islands – it can only be seen from its private neighbour, Niihau. The oldest of Hawaii’s main islands, Kauai has been shaped by millions of years of erosion and boasts dramatic scenery and miles of beautiful sandy beaches. A good road circles most of the island but leaves the Nā Pali Coast gloriously untouched. This striking lush landscape was the backdrop for films including Jurassic Park and Raiders of the Lost Arc. Following the challenging 11-mile Kalalau hiking trail, which links the beaches of Ke’e and Kalalau and traverses five verdant valleys, is the only way to experience the Nā Pali coastline by land. But if the hike is a bit of a stretch, the view is equally impressive from water or air. On a cruise along the coast, you might spot dolphins leaping in the slipstream or the tail lob of a whale.
Hawaii has a rich Polynesian heritage that the locals are proud of and there’s a strong ‘aloha’ spirit. Traditional song, dance and art make up a huge part of the culture, with hula and lei some of the most recognisable. The Hawaiian canoe is a symbol of significance and you’ll find that many hotels offer canoeing experiences to educate guests about its history. There are a number of heritage sites across the islands, including the Pu‘uhonua O Hōnaunau National Historical Park on Big Island that’s home to historic Hawaiian temples, and Maui’s ‘Īao Valley State Monument – a site of spiritual and cultural importance.
The rugged Waimea Canyon, proudly known as the ‘Grand Canyon of the Pacific’, was created by an earthquake that almost split Kauai into two islands and it has been long since been eroded by the waters of the Waimea River. The canyon is approximately 10 miles long, a mile wide and over 3,000ft deep, and one of the best views is from the Waimea Canyon Overlook. Bask on one of the uncrowded white-sand beaches, many of which are great spots to surf, go mountain tubing down Lihue’s water flumes or shoot down zip-lines above the rainforest. Tee off on championship golf courses and unwind with a traditional Lomi Lomi massage in a sumptuous spa.
MAUI
The cuisine is a real mix of influences. Some of the most popular dishes include lomilomi salmon (diced raw salted salmon mixed with tomato and onion salad), kalua pork (salted pork roasted in an underground oven) and poi (mashed taro root). ‘Shave ice’ is a popular Hawaiian speciality – an ice-based treat with flavoured syrup; a bit like a slushie or snow cone, the difference being that the ice is shaved from a block instead of crushed.
Our favourite combinations
San Francisco & Big Island, Hawaii (ref US0200)
Los Angeles & Oahu, Hawaii (ref US0198)
Los Angeles & Maui, Hawaii (ref US0199)
Los Angeles & Kauai, Hawaii (ref US0201)
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Hawaii • Oahu
In store • Selected John Lewis stores • In travel agents
The Kahala Hotel & Resort s s s s s At a glance
Set on secluded white sands, this legendary resort has welcomed illustrious guests including royalty.
A celeb favourite since 1964
Originally built by Conrad Hilton as an exclusive retreat away from the vibrant hotel-rich region of Waikiki, The Kahala has long attracted the holidaying elite. Today it still appeals to the jet set crowd but is equally popular with families seeking a luxury break or couples looking for an indulgent escape. At this Leading Hotel of the World, lush tropical gardens complete with a waterfall lead to a lagoon and sprawling private beach. Spend your days relaxing down at the pool, where beach butlers are on-hand to attend to your every need and private cabanas offer ice-cold refreshments. Or take to the water, with kayaks, snorkels and boogie boards available to hire. Shopping is such big news here that the resort even has its own ‘shopping shuttle’ that stops at various nearby malls.
Award-winning Sunday brunch 250m private beach The Veranda Restaurant
There’s a focus on fresh, innovative cuisine. Dining experiences range from afternoon tea at The Veranda to classic-with-a-twist Italian dishes at Arancino at The Kahala, and a Hawaiian, Asian and Mediterranean fusion degustation menu at the award-winning Hoku’s by the beach. Hoku’s is also the place to go for Sunday brunch, to dine on some of the best seafood and sushi around. For drinks, be sure to sample the popular Mango Mojito and Lava Flow cocktails at the open-air Plumeria Beach House. Lanai King
Rooms are spacious, chic and light, with tropical pastel tones and plush bathrooms. Luxury linens and premium coffee makers come as standard and each room has scenic views of the Ko’olau Mountains, Waialae Country Club golf course, lagoon or ocean. For even more space, opt for a One Bedroom Scenic Ocean View Suite, which has a separate living room and balcony. Setting On a private stretch of Honolulu beach overlooking Diamond Head and Koko Head, a 10-minute drive from Waikiki’s world-class shopping and entertainment Getting there Approx. 20 minutes from Honolulu airport Rooms 338 rooms and suites set over 10 floors, with mountain, lagoon or ocean views Dining 5 restaurants and bars Facilities Pool, children’s pool, private beach, spa*, fitness centre with steamroom, sauna and Jacuzzi, watersports*, kids’ club, Wi-Fi in most public areas, shopping arcade, shopping shuttle Activities • Visit the hotel’s hall of fame • Try your hand at paddleboarding* • Rent one of the cabana tents overlooking the beach* • Hire a bike and explore the Kahala neighbourhood.
WORLD‘S FINEST HOLIDAYS
Need to know Minimum stay: 7 nights 24-26 Dec; 5 nights 27-29 Dec; 3 nights 30-31 Dec. A compulsory daily resort fee may be payable locally. Please ask for more details. Guide price from £2598 per person 15 Apr-28 May; 21 Aug-06 Oct 2016 High season from £2942 22 Jun-14 Aug 2016 Extra night from £171 Single supplement from £170 Guide price in £ per person based on 2 people sharing for 7 nights in a Scenic View King Room and economy flights on United Airlines from London Heathrow via Los Angeles, excluding transfers. Ref US0093. Call or see online for latest offers and prices. * Local charge
The Veranda Restaurant balcony
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Oahu • Hawaii
Why not combine with . . . The Beverly Hilton, Los Angeles Enjoy some celeb spotting before heading to the beautiful beaches of Oahu.
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Hawaii • Oahu
In store • Selected John Lewis stores • In travel agents
The Royal Hawaiian, A Luxury Collection Resort s s s s s At a glance
The ‘Pink Palace of the Pacific’ has hosted the royal, rich and famous for over 80 years.
Luxury resort with classic ‘old Hawaii’ charm
Set in ten acres of sprawling coconut groves fronting Waikiki Beach, The Royal Hawaiian – with its Spanish-Moorish pink-hued design – has become something of a luxury icon.
Historic or contemporary rooms
Dine al fresco by the pool at Surf Lanai, where no lunch would be complete without trying the signature pink haupia cake. Or splash out at oceanfront Azure, a world class seafood restaurant where specialities include the Kona shellfish bowl – lobster, prawns, clams, scallops, abalone mushrooms, konyaku noodles, kaffir lime and chilli broth. Guests here can also dine at sister hotels Sheraton Waikiki, Sheraton Princess Kaiulani and Moana Surfrider, A Westin Resort & Spa. Make the most of the beach and ocean with a little local knowledge from the friendly Royal Hawaiian beach boys, who can teach you surfing, stand-up paddleboarding and outrigger canoeing. Or if you’d rather just relax, hire one of the resort’s private cabanas for the ultimate beachside indulgence.
Mai Tai Bar
Rooms are divided between the original main building, the more contemporary Mailani Tower and the newer 17-storey Royal Beach Tower. In the iconic Historic Building, elegant rooms are furnished with dark wood and have a fuchsia patterned feature wall. Opt for a Historic Ocean Room for stunning views of Waikiki Beach and the Pacific Ocean. In the Mailani Tower, all rooms have a lanai and a warm earthy colour scheme. For extra space, Mailani Tower Loft Suites are airy split-level suites, with a large living room and lanai with daybed on the ground floor, and an upstairs bedroom and bathroom. Stay in the Mailani Tower and you’ll also enjoy exclusive access to the Mailani Lounge, serving complimentary breakfast and evening refreshments. Setting Directly on Waikiki Beach with views of Diamond Head Getting there Approx. 30 minutes from Honolulu airport Rooms 528 rooms and suites across 3 wings Dining 2 restaurants, bar, lounge Facilities Pool, children’s pool, private beach, spa*, watersports*, fitness room Activities • Join the Monday luau and enjoy traditional food, song, stories and hula* • Take a tour of the historic grounds and discover why the resort is pink • Try your hand at catamaran sailing*. Need to know Minimum stay: 4 nights 01-02 Jan. A compulsory daily resort charge may be payable locally. This includes in-room Wi-Fi and selected resort activities. Please ask for more details.
Kuoni Plus Bonus Nights offer available. Call or see online for applicable dates. Guide price from £2326 per person 04 Jan-22 Mar 2016 High season from £2637 22 Jun-16 Aug 2016 Extra night from £141 Single supplement from £141 Guide price in £ per person based on 2 people sharing for 7 nights in a Historic Room (Escape) and economy flights on United Airlines from London Heathrow via Los Angeles, excluding transfers. Ref US0097. Call or see online for latest offers and prices. * Local charge
Historic Room
On Waikiki Beach
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Oahu • Hawaii
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Moana Surfrider, A Westin Resort & Spa s s s s d At a glance Waikiki’s most historic resort Beachfront spa Great central location
Open since 1901, this welcoming oceanfront resort blends a sense of history with contemporary facilities. Affectionately known as the ‘First Lady of Waikiki’, the Moana Surfrider offers a traditionally warm Hawaiian welcome. Elegant interiors complete with chandeliers and sweeping staircases lead through to an outdoor pool and private beach area. Dine on fresh premium local produce at Beachhouse at the Moana, and sample fine wines at Vintage 1901. The oceanfront Beach Club at the Moana offers breakfast, evening appetizers, beer and wine for guests who book a Banyan Classic Ocean Club Room or a Suite. Access to the Lounge can also be booked as an add-on on top of any room type. Guests can also dine at sister hotels Sheraton Waikiki, Sheraton Princess Kaiulani and The Royal Hawaiian, A Luxury Collection Resort. The Banyan Courtyard – where a 120-year-old rare Banyan tree takes centre stage – is the place to be for afternoon and evening entertainment, when live music includes a Hawaiian duo, hula, acoustic guitar and contemporary Hawaiian soloists. The entertainment here recreates the concept of the famous ‘Hawaii Calls’ radio programme from 1935, where live performances from the Banyan Courtyard were broadcast to stations all over the world. Moana Lani Spa is Waikiki’s first oceanfront spa, where signature treatments include the Kona Coffee and Vanilla Facial – using organic Hawaiian Kona Coffee, Kauai clay and vanilla, and the Na Mele massage – which incorporates traditional lomi techniques alongside relaxing sounds of Hawaii. Rooms are housed in the historic Banyan Wing, contemporary Tower Wing or Diamond Wing with views of Waikiki Beach and Honolulu. All have Westin’s signature Heavenly Bed®. For a Juliet balcony and stunning ocean views, opt for a Deluxe Ocean Diamond Room.
Tower Premier Ocean Room
Setting Oceanfront, in the heart of Waikiki Beach, within walking distance of shops, attractions and nightlife Getting there Approx. 30 minutes from Honolulu airport Rooms 793 rooms across 3 distinct wings Dining 2 restaurants, beach café, beach bar, wine lounge Facilities Private beach area, oceanfront Club Lounge, pool, spa*, watersports*, fitness centre, kids’ club, daily Hawaiian entertainment Activities • Enjoy afternoon tea at the Veranda* • Learn to surf* • Indulge with a signature treatment at the Moana Lani Spa*. Need to know Minimum stay: 4 nights 26 Dec-02 Jan. A compulsory daily resort charge may be payable locally. This includes in-room Wi-Fi and selected resort activities. Please ask for more details.
Kuoni Plus Bonus Nights offer available. Call or see online for applicable dates. Guide price from £2179 per person 04-31 Jan; 16 Feb-22 Mar 2016 High season from £2359 01 Apr-01 Jun; 17 Aug-09 Sep; 21 Sep-06 Oct 2016 Extra night from £131 Single supplement from £131 Guide price in £ per person based on 2 people sharing for 7 nights in a Banyan City VIP Room and economy flights on United Airlines from London Heathrow via Los Angeles, excluding transfers. Ref US0104. Call or see online for latest offers and prices. * Local charge
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Hawaii • Oahu
In store • Selected John Lewis stores • In travel agents
Hilton Hawaiian Village Waikiki Beach Resort s s s s d At a glance
Perfectly positioned on the widest stretch of Waikiki Beach, the Hilton Hawaiian has outstanding facilities. There’s never a dull moment at the Hilton Hawaiian. Brilliantly located on the widest stretch of Waikiki Beach in lush oceanfront gardens home to waterfalls and wildlife, its facilities are seriously extensive. Make a splash in five swimming pools – including the huge beachfront ‘super pool’ and the ‘paradise pool’, home to the longest waterslide in Waikiki.
Huge beachfront resort with 5 towers Beautiful lagoon and 22-acre gardens
Rainbow Tower Oceanfront Room
20 restaurants and bars
Even the fussiest eaters will find dishes that they love here – there are an impressive 20 restaurants, cafés, bars and grills, ranging from relaxed familyfriendly eateries to gourmet fine dining. All place a strong focus on locally-sourced, seasonal ingredients. Sample happy hour sushi at Hatsuhana, and watch the sunset with a cocktail in hand at the Hau Tree Bar. Entertainment includes nightly Hawaiian music, the Waikiki Starlight Luau® and the Friday night Rockin’ Hawaiian Rainbow Revue with its spectacular firework finale. The resort’s five accommodation towers include three Village Towers close to all the resort action, the beachfront Rainbow Tower, and the exclusive Ali’i Tower. To experience the Ali’i Tower at great value, choose an Ali’i Tower Resortview Room. You won’t have ocean views, but you will enjoy benefits including access to the Ali’i Tower Pool, sun terrace and whirlpool, plus complimentary hors d’oeuvres at the Ocean View Terrace on Friday and Saturday evenings. Setting On the widest stretch of Waikiki Beach Getting there Approx. 30 minutes from Honolulu airport Rooms 2860 rooms in 5 towers Dining 20 restaurants, bars, cafés and grills Facilities 5 pools, kids’ pool, man-made saltwater lagoon, fitness centre, spa*, 90 shops, galleries and boutiques*, nightly entertainment, kids’ club*, watersports* Families Camp Penguin kids’ club arranges fun-filled educational activities for 5-12 year olds, with a focus on learning about Hawaii through storytelling, games, music and arts and crafts. ‘Camp counsellors’ also take little ones out on island excursions to local attractions. You can book half or full days at the kids’ club at least 24 hours in advance. There’s also a kids’ pool, kids’ menus, and child-friendly movies hosted under the stars every Wednesday and Saturday Activities • Start the day with a sculpt, yoga or t’ai chi session on the Village Green* • Watch the Friday night
fireworks on the beach* • Head underwater on a submarine adventure*. Need to know A compulsory daily resort charge may be payable locally. This includes in-room Wi-Fi and selected resort activities. Please ask for more details. Guide price from £1943 per person 01 Jan-22 Mar 2016 High season from £2065 27 Oct-30 Nov 2016 Extra night from £97 Single supplement from £97 Guide price in £ per person based on 2 people sharing for 7 nights in a Resortview Room and economy flights on United Airlines from London Heathrow via Los Angeles, excluding transfers. Ref US0106. Call or see online for latest offers and prices. * Local charge
Ali’i Tower Resortview Room
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Oahu • Hawaii
Rainbow Tower Oceanview Room
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Hawaii • Maui
In store • Selected John Lewis stores • In travel agents
Fairmont Kea Lani s s s s s At a glance
This stunning all-suite hotel offers a world class stay on Maui, with renowned Fairmont service.
Sunrise over the Haleakala volcano
With its glistening white exterior, grand arches and marble lobby, Fairmont Kea Lani makes an impression. Add a backdrop of lush green hills, a dramatic volcano, golden sands and rich blue waters, and you’ll begin to see why this is somewhere special.
Beautiful 22-acre gardens One of Maui’s best seafood restaurants
The resort fronts a lovely stretch of sand. Enclosed with lava rock at both ends, Polo Beach is a secluded area with calm waters, particularly in the mornings. Activities here include snorkelling, sailing and kayaking. If lounging poolside is more your style, there are three pools to choose from: two lagoon pools – one with a swim-up bar – connected by a 140-foot slide, and a quieter adults-only pool with ocean views. Dining at the Kea Lani is award-winning. There are casual eateries for daytime buffets or picnics, but come the evening you’ll want to splash out at Kō – the signature fine dining restaurant serving up cuisine inspired by Hawaii’s sugarcane plantation era – and Nick’s Fishmarket Maui, with its fresh seafood specialties and 2000-bottle wine cellar. At sunset, make your way to the Luana Lounge and ask the bartender for a Moki Sunset cocktail, available for one hour only. The award-winning Willow Stream Spa combines locally-inspired experiences with ancient Hawaiian tradition and the latest in spa technology.
Fairmont Mountainside Suite
The one-bedroom suites are spacious and elegant, with a contemporary design and beautiful furnishings throughout, separate living room and balcony. Recently renovated, views vary from the resort gardens to the Haleakala volcano or the ocean. To watch the sunrise over the volcano from your balcony, opt for a Fairmont Mountainside Suite. Setting Fronting Polo Beach in the upmarket area of Wailea Getting there Approx. 40 minutes from Kahului airport Rooms 413 suites set over 7 storeys and 37 2-and 3-bedroom villas Dining 4 restaurants, 4 bars, bakery/deli Facilities 3 pools (1 adults only), 2 whirlpools, spa*, fitness centre, kids’ club, watersports*, shop* Activities • Take to the water on the popular Hawaiian Canoe Experience and learn the basics of paddling, the history of the canoe and its importance in Hawaiian heritage (advance booking recommended) • Jog along the beach path • Tee off on one of the three local championship golf courses*.
Fairmont Mountainside Suite
Need to know Minimum stays apply. A compulsory daily resort charge may be payable locally. Please ask for more details. Kuoni Plus Bonus Nights offer available. Call or see online for applicable dates. Guide price from £2536 per person 17 Apr-29 May 2016 High season from £3243 20 Jun-14 Aug 2016 Extra night from £179 Single supplement from £178
Nick’s Fishmarket
Guide price in £ per person based on 2 people sharing for 7 nights in a Fairmont Gardenview Suite and economy flights on United Airlines from London Heathrow via Los Angeles, excluding transfers. Ref US0118. Call or see online for latest offers and prices. * Local charge
WORLD‘S FINEST HOLIDAYS
Kō Restaurant
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Maui • Hawaii
Upper pool
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Hawaii • Maui
In store • Selected John Lewis stores • In travel agents
The Westin Maui Resort & Spa s s s s d Abundant activities and an aquatic playground makes this Westin popular with guests of all ages. The focal point of The Westin Maui Resort & Spa is its impressive pool area. The lobby lagoon – home to flamingos, swans, koi carp and birds – leads down to a network of waterways, where you’ll find five swimming pools, numerous waterfalls, two waterslides and a swim-through grotto with hidden whirlpool. There’s plenty of space for lounging, and the popular adults-only pool deck is the ideal spot for a daytime cocktail.
At a glance 5 pools Great facilities for families Close to Whalers Village shops and restaurants
Get your morning Starbucks fix at the Colonnade Café and grab a shave ice at Seadogs. Families will love the Relish Burger Bistro, serving up American favourites with a twist. Dine al fresco on Kobe beef burgers and local island flavours such as Huli Huli grilled chicken with pineapple salsa. For steak and seafood, Relish Oceanside has a lovely setting with waterfalls and flickering tiki torches. The WestinWORKOUT® fitness centre offers classes from Pilates to aquacise, or indulge with a gentle Hawaiian lomi-lomi massage at the Heavenly Spa. Rooms are comfortable and contemporary, decked out in creams and browns, and have been recently refurbished. In the main Ocean Tower, Gardenview Rooms occupy the lower floors facing towards the ocean, while Mountainview Rooms overlook the mountains and golf course. In the Beach Tower, Deluxe Oceanview Rooms are more spacious with ocean and island views. Setting On Kaanapali Beach, close to the shops and restaurants of Whalers Village Getting there Approx. 45 minutes from Kahului airport Rooms 759 rooms in two 11-storey towers Dining 2 restaurants, café, snack bar, beach bar Facilities 5 pools (1 adults only), spa*, fitness centre, yoga studio*, kids’ club*, surf school*, dive centre* Families The Westin Kids Club® Discovery Room introduces 5-12 year olds to Hawaiian culture and traditions through dance, arts and crafts and games. There’s also air hockey, basketball and foosball. If you’re in need of an evening off or a romantic dinner-for-two, the night programme can take little ones to dine at the Relish Burger Bistro – where there’s even a healthy kids’ menu overseen by a group of doctors, dentist and dietician SuperChefs™ – followed by night-time adventures around the grounds looking for geckos and toads Activities • Experience authentic Hawaiian cuisine, vibrant displays and a fire-knife dance performance at the Wailele Polynesian Luau (Tuesdays,
Thursdays and some Sundays)* • Learn the art of lei making* • Take a beach yoga class* • Go snorkelling at Black Rock, just along the beach*. Need to know A compulsory daily resort charge may be payable locally. This includes in-room Wi-Fi and selected amenities. Please ask for more details. Guide price from £2203 per person 04-30 Jan; 26 Feb-25 Mar 2016 High season from £2802 11-24 Feb; 25 Sep-13 Nov 2016 Extra night from £132 Single supplement from £132 Guide price in £ per person based on 2 people sharing for 7 nights in a Mountainview Room and economy flights on United Airlines from London Heathrow via Los Angeles, excluding transfers. Ref US0121. Call or see online for latest offers and prices. * Local charge
Mountainview Room
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Maui • Hawaii
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Makena Beach & Golf Resort s s s s At a glance Secluded setting Laid back and great value Snorkelling with turtles straight from the beach
Low-key and relatively low-rise, this is an excellent understated alternative to Maui’s big-name resorts. The Makena Beach & Golf Resort fronts a beautiful beach at the secluded southern end of Maui. It’s the only resort in this idyllic area, where the slopes of the volcano meet the rocky lava shoreline and golden sand beaches. The pools here aren’t huge, but the ocean is just past the landscaped gardens and the snorkelling from Maluaka Beach is some of the island’s best, with turtles often spotted offshore. If you want to explore the coastline, hire a kayak or canoe and get out on the water. The oceanfront Molokini Bar & Grille specialises in fresh local fish, steaks and island-inspired dishes. One must-try is the Crispy Molokai Potato Wrapped Lobster Salad. Visit on a Saturday or Sunday and you’ll also have the choice of a sushi menu. For fish tacos, wood-fired pizzas and tropical cocktails – including the bartender’s signature creation, the Dancing Koi – pull up a chair at the Pool Bar & Grill. Or for sweet treats and pick-me-ups, Barista 5400 serves Starbucks coffee as well as breads and pastries freshly baked in-resort daily. Simple but elegant rooms are set around an Asian-inspired atrium garden complete with koi carp ponds. The decor echoes the natural surroundings; beige and gold, with splashes of teal and sage. If you’re travelling during whale watching season (December to May), book a room with a full ocean view for the best chance to spot these ocean giants from your balcony.
Oceanview Room
Setting On Maluaka Beach, known locally as ‘turtle town’, south of upscale Wailea Getting there Approx. 35 minutes from Kahului airport Rooms 310 rooms and suites over 5 storeys Dining Restaurant, café, pool bar & grill, coffee shop Facilities 2 pools, hot tub, spa*, fitness centre, 6 tennis courts*, mini golf*, badminton*, watersports*, Wi-Fi, bike hire, shuttle service to Makena and Wailea resort areas Activities • Listen to storytelling while making s’mores over the campfire • Take an oceanfront yoga class • Treat yourself to the award-winning Makena Sunday Brunch* • Hear the underwater calls of the humpback whale (December-May) on a scuba dive*.
Need to know Unlike most Hawaii hotels, there’s no resort fee at the Makena Beach & Golf Resort. Kuoni Plus Bonus Nights offer available. Call or see online for applicable dates. Guide price from £2332 per person 01 May-05 Jun 2016 High season from £2613 21 Oct-13 Dec 2016 Extra night from £129 Single supplement from £129 Guide price in £ per person based on 2 people sharing for 7 nights in a Partial Oceanview Room and economy flights on United Airlines from London Heathrow via Los Angeles, excluding transfers. Ref US0126. Call or see online for latest offers and prices. * Local charge
Maluaka Beach
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Hawaii • Big Island
In store • Selected John Lewis stores • In travel agents
Fairmont Orchid s s s s s At a glance
Classic and elegant, the Fairmont is a tranquil hideaway with discreet and attentive service. Nestled in 32 acres of fragrant gardens fronting a sandy beach and a crystal-clear lagoon inhabited by sea turtles, the Fairmont Orchid feels incredibly private for its size. The Spa Without Walls makes the most of the resort’s glorious setting. There are oceanfront huts and waterfall huts for massages and Hawaiian-inspired treatments, and during the signature Hiwahiwa treatment, local island ingredients are used while scents of wild orchids and gardenias fill the air.
Beautiful landscaped gardens World-class golf course
36-hole golf course
Sea turtles spotted on the beach and offshore
Yoga is big news here, and all levels of experience are welcome. Try floating yoga – on top of an anchored paddle board and designed to build strength through balance and resistance. Golfers will love the 36-hole championship Francis H. I’i Brown Golf Course, designed to have two distinct 18-hole complexes (north and south) that each capture the unique landscapes of the Big Island. Dining is another highlight. Even the breakfast buffet choices at The Orchid Court rotate every three days. Brown’s Beach House is an award-winning fine dining restaurant by the beach, serving up fresh local flavours with dishes such as palm heart salad and miso-roasted mahi mahi. The popular Norio’s Japanese Steakhouse & Sushi Bar offers classic sushi favourites and locally sourced meat and fish from the grill. For relaxed daytime dining, poolside Hale Kai is a family favourite. Spacious rooms are calming and clean-lined, with a neutral palette that highlights the vibrant colours of the outdoors. All rooms have a marble bathroom and a balcony, and you’ll have the choice of garden, partial ocean or full ocean views. Setting On the dramatic northern end of the Kohala coast, next to an awardwinning 36-hole golf course Getting there Approx. 45 minutes from Kona airport Rooms 540 rooms Dining 6 restaurants, bar Facilities Pool, spa*, 24-hour fitness centre, 36-hole golf course*, 10 tennis courts*, kids’ club*, volleyball court, watersports*, on-demand shuttle service within the Mauna Lani Resort Activities • Practise floating yoga on an anchored stand-up paddle board • Join the daily hike with the Hui Holokai Ambassador and explore historic fishponds, shelter caves and petroglyph fields • Experience the Gathering of the Kings luau (Saturday evenings)*. Need to know Minimum stay: 7 nights 25-29 Dec. A compulsory daily resort charge may be payable locally. Please ask for more details.
Fairmont Gardenview Room
Kuoni Plus Bonus Nights offer available. Call or see online for applicable dates. Guide price from £2243 per person 21 May-21 Jun; 11 Sep-12 Oct 2016 High season from £2437 22 Jun-07 Aug 2016 Extra night from £98 Single supplement from £97 Guide price in £ per person based on 2 people sharing for 7 nights in a Fairmont Gardenview Promo Room and economy flights on United Airlines from London Heathrow via San Francisco, excluding transfers. Ref US0134. Call or see online for latest offers and prices. * Local charge
Hale Kai Restaurant
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Big Island • Hawaii
73
Hapuna Beach Prince Hotel s s s s At a glance All rooms face the ocean Arnold Palmer-designed golf course with golfboarding
This welcoming resort has a dramatic setting, stretching along Big Island’s largest sandy beach. Nestled into bluffs and with a series of underground springs that give Hapuna (‘spring of life’) its name, Hapuna Beach Prince Hotel shares the same special setting as the Mauna Kea Beach Hotel – the vision of respected hotelier and conservationist, Laurance S. Rockefeller.
Popular crab buffet night Tee off at the Hapuna Golf Course – a links-style 18-hole course that blends into the landscape’s rugged natural contours, beginning at sea level and rising to around 700 feet. Make the journey between holes more exciting by getting around via golfboard – think surfing, but on a golf course. After a scenic round, relax with a few cold ones at Arnie’s Clubhouse overlooking the 18th hole. Share starter plates such as Oysters Rockefeller ‘six pack’ or fish tacos at the Coast Grille, grab a pizza at Café Hapuna, or on Friday evenings splash out on the ‘Let’s go Crabbing’ all-you-can-eat buffet of king crab legs, chilled snow crab claws, tempura soft shell crab and more. As the sun sets, the open-air Reef Lounge is the best spot for tropical cocktails. Guests here also have use of the facilities at sister hotel, Mauna Kea Beach Hotel. If you’re venturing there for dinner, take the free evening dining shuttle.
Partial Oceanview Room
Comfortable rooms are housed in long buildings facing the beach so that all have at least partial ocean views. Rooms are spacious, with two queen beds or one kingsize bed, bathroom with his and hers sinks, bath and shower, and a private balcony. Setting On the Kohala coast at the northern end of Big Island, overlooking Hapuna Beach Getting there Approx. 30 minutes from Kona airport Rooms 350 rooms over 9 storeys Dining 3 restaurants, beach bar, lounge, clubhouse Facilities Pool, fitness centre*, 18-hole golf course*, Wi-Fi*, 11 tennis courts at Mauna Kea Beach Hotel*, watersports* Activities • Join a stargazing session with professional astronomers (Wednesdays and Sundays)* • Fly over lush valleys and volcanoes on a helicopter ride* • Go snorkelling offshore from Hapuna Beach. Need to know Minimum stay: 4 nights 23 Dec-02 Jan. A compulsory daily resort charge may be payable locally. This includes inroom Wi-Fi and other benefits. Please ask for more details.
Guide price from £2075 per person 03 Apr-09 Jun 2016 High season from £2119 03-09 Jan; 23 Jan-14 Feb; 26 Feb-07 Mar 2016 Extra night from £98 Single supplement from £98 Guide price in £ per person based on 2 people sharing for 7 nights in a Partial Oceanview Room and economy flights on United Airlines from London Heathrow via San Francisco, excluding transfers. Ref US0137. Call or see online for latest offers and prices. * Local charge
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Hawaii • Kauai
In store • Selected John Lewis stores • In travel agents
The St. Regis Princeville Resort, Kauai s s s s s This classic resort has an unrivalled location overlooking Hanalei Bay with mountain views. If you’re a fan of stunning natural landscapes then you couldn’t ask for a more perfect location. The views from this resort are out of this world and can be admired at every turn – especially after a shower when waterfalls cascade down the mountains and rainbows arch over the bay. The hotel is spread out across several tiers and a series of steps lead down to Pu’u Po’a Beach where you can snorkel in search of colourful reefs and tropical fish.
Mountain/Gardenview Room
At a glance Breathtaking views Championship golf course Stunning sunsets
Begin your day with a cup of Kona coffee overlooking Hanalei Bay and enjoy breakfast at Makena Terrace which also offers a magnificent setting for dinners showcasing local dishes such as poached coconut curry onaga. The Nalu Kai Grill & Bar provides a relaxed poolside setting for drinks and Mediterranean-inspired lunches while the Hawaiian-style Kauai Grill offers sweeping views of the bay, fresh seafood and steaks. St Regis Bar boasts 180-degree views of Hanalei Bay and is a prime spot for watching the island’s mesmerising sunsets – a signature Aloha Mary with sriracha (hot sauce) and guava-smoked sea salt is the perfect accompaniment to the fiery sunset. Take advantage of special rates at the renowned Makai golf course which may distract you from your game with its spectacular coastal views. The Halele‘a Spa offers a range of treatments that blend Hawaiian healing rituals with western techniques and a personalised massage in the beachside cabana is the perfect way to unwind after a busy day spent exploring the ‘Garden Island’. The spacious rooms are set in tropical gardens and feature original artwork and a glass wall separating the bathroom from the bedroom, but with just a flick of a switch it changes to opaque for privacy. Mountain/Gardenview Rooms are set in tropical gardens and it’s well worth upgrading to an Oceanview Room to make the most of the spectacular setting. Luxurious Suites, complete with a kitchen, living room and dining area, are also available. Setting On a bluff in 23-acre grounds on the northern shore of Kauai Getting there Approx. 50 minutes from Lihue airport Rooms 252 rooms Dining 3 restaurants, coffee shop, bar Facilities Pool, Jacuzzis, 24-hour fitness centre, spa*, yoga*, Pilates*, snorkelling*, stand-up paddle boarding*, kayaking*, windsurfing*, Wi-Fi in public areas Activities • Hike to Queen’s Bath for a refreshing swim in a natural tide pool • Enjoy a rejuvenating oceanside yoga class* • Book a zip-lining tour* • Go kayaking on the picturesque Hanalei River* • Play tennis at the nearby Makai Club*. Need to know Minimum stay: 5 nights 25-31 Dec. A compulsory daily resort charge may be payable locally. This includes in-room Wi-Fi and selected resort activities. Please ask for more details.
Guide price from £2662 per person 06 May-24 Jun; 05 Sep-06 Oct 2016 High season from £2746 09-29 Apr; 09-25 Jul 2016 Extra night from £200 Single supplement from £201 Guide price in £ per person based on 2 people sharing for 7 nights in a Mountain/ Gardenview (Escape) Room and economy flights on United Airlines from London Heathrow via Los Angeles, excluding transfers. Ref US0141. Call or see online for latest offers and prices. * Local charge
Lobby
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Kauai • Hawaii
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Sheraton Kauai Resort s s s s At a glance Superb beachfront setting and views Great range of activities Order cocktails from your phone
This popular resort offers a fantastic setting on Poipu Beach and an excellent choice of activities. The quarter-mile white sands of Poipu Beach provide an idyllic spot for a beach break at this sprawling but relaxed resort. The attractive grounds house two freshwater pools, pretty koi ponds and a beach lawn lined with sun loungers. Enjoy complimentary iced water, frozen yogurt tubes and ice lollies by the pool and, with the handy Drinkpoint app, you can order cocktails from your smart phone without having to move a muscle. Begin your morning with a yoga class on the beach or a refreshing dip in the ocean. If you’re lucky you might see Kimo, the endangered monk seal that often stops to sunbathe on the beach and from December to April you can watch whales from the shore. Try a range of watersports or enjoy some cultural activities – learn to hula, play the ukulele or discover the art of lei making. Get your daily caffeine fix along with sandwiches, pastries and fresh fruit at the Link@Sheraton Café and head to Lava’s on Poipu Beach for casual dining. Immerse yourself in the island’s history and culture and enjoy live music and dance at the weekly beachside luau. RumFire Poipu Beach offers Hawaiian-influenced dishes, tasty cocktails and spectacular 180-degree views of the ocean. It’s a popular evening spot so be sure to reserve a table. Evenings here are fairly low-key and the torch-lit courtyard is a relaxing spot for enjoying live music or you can sit by one of the fire pits with a glass of wine and watch the sun setting over the crashing waves. The classic rooms are set in four-storey buildings and each offer a signature Sheraton Sweet Sleeper® Bed and free Wi-Fi. Gardenview Rooms are in the garden wing at the back of the resort, just across the road from the beach and main facilities while the spacious Deluxe Oceanfront Rooms are located in the newer beach and ocean wings which face the sea. Interconnecting rooms are available for families. Setting In 20-acre grounds overlooking Poipu Beach on the southern shore, with shops and restaurants a 15-minute walk away Getting there Approx. 30 minutes from Lihue airport Rooms 394 rooms and suites Dining 2 restaurants, coffee shop Facilities 2 pools, Jacuzzi, 24-hour fitness centre, spa*, yoga, snorkelling*, scuba diving*, boogie-boarding*, surfing* Activities • Explore the Tide Pools on a guided moonlit tour • Visit the nearby Koloa History Centre and learn about life during the plantation era* • Head to Hanapepe town on a Friday night for the festive art fair • Treat your skin to a hydrating coconut oil massage in an oceanside cabana*.
Gardenview Room
Need to know A compulsory daily resort charge may be payable locally. This includes in-room Wi-Fi and selected resort activities. Please ask for more details. This is a 100% non-smoking hotel. Guide price from £2095 per person 01 Apr-17 Jun; 14 Aug-06 Oct 2016 High season from £2179 24 Jun-07 Aug 2016 Extra night from £113 Single supplement from £112 Guide price in £ per person based on 2 people sharing for 7 nights in a Gardenview (Escape) Room and economy flights on United Airlines from London Heathrow via Los Angeles, excluding transfers. Ref US0146. Call or see online for latest offers and prices. * Local charge
Orlando Orlando is the perfect place for thrill-seekers. With some of the world’s most famous theme parks found here, adults and children alike cannot help but be swept away by the magic.
General information & when to go Flying time: 9¾ hours
Key events Jan or Feb: The Gasparilla Pirate Festival, Tampa May-June: Disney/MGM Star Wars Weekends September-November: International Food and Wine Festival, Epcot in Walt Disney World
Time difference: GMT -4 hours Currency: US Dollar Language: English Visa info All British Citizen passport holders must obtain an electronic travel authorisation (ESTA) no later than 72 hours prior to departure.
Although June to September are the most popular months to visit to coincide with school summer holidays, these are also Orlando’s hotter months. Conditions can be humid and daily rainfall is a possibility, while the parks tend to be busier. December to February are cooler but still pleasant with temperatures regularly entering the 20s. October is a great time to visit as the weather is still warm enough to enjoy the water parks, while crowd numbers, humidity and rainfall have all reduced.
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Average daily maximum temperatures = Average daily sunshine hours (not hours of daylight) = Average monthly rainfall (if higher than 0.5”) † = Data not available Please see p94-99 for terms and conditions.
IMPORTANT HOLIDAY INFORMATION: The price we confirm at the time of booking is the price we guarantee. Prices vary depending on the date you wish to travel and the elements included in your package. Please read p94-99 before you book your holiday. For further information and to tailor make your holiday, please call us or go to www.kuoni.co.uk for the best available price.
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Contents Plan your Orlando holiday . . . . . . . . . . . . . . Universal Orlando速 Resort . . . . . . . . . . . . . . International Drive & Lake Buena Vista . . . Orlando Homes . . . . . . . . . . . . . . . . . . . . . . .
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Florida • Orlando
In store • Selected John Lewis stores • In travel agents
Plan your Orlando holiday Home to some of the world’s most famous theme parks, Orlando is the ultimate destination for roller coaster thrill-seekers and water park enthusiasts. Surrounded by relaxing beaches, thriving cities and the unique Everglades, there is also plenty to see beyond the colourful costumes and exciting spectacles of the theme parks.
Mako – Artist’s Impression (coming soon to SeaWorld)
Craft your Orlando holiday with Kuoni
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How long? You could spend months exploring each facet of Orlando’s many theme parks, but 10 days to two weeks should be enough to soak in the atmosphere and tick off your must-do activities.
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How to get around? The easiest way to get around is by hiring your own car, providing you with the freedom to go where you want, when you want. See page 10 for more details.
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Cobra’s Curse (coming soon to Busch Gardens Tampa)
Where to stay? There’s a wide range of accommodation to choose from in Orlando, including the parks’ themed resorts, luxury hotels and a variety of home stay options.
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What to do? Beyond the obvious attractions of Orlando’s many theme parks, there are also water parks, beaches, cities such as Tampa and Miami, and the Everglades National Park to explore. Journey to Atlantis – SeaWorld
Best time to travel Florida has year-round sunshine, warm and dry in the winter and hot and humid in the summer. Summer months tend to have higher rainfall with short, sharp and heavy showers. Florida can be affected by hurricanes between the months of June and November. School Summer holidays, Easter and Christmas are by far the busiest times of year to visit as the UK and USA share similar holiday patterns. During the summer break, the weather can reach high temperatures and with the humidity level rising, it can become fairly uncomfortable. The state’s high season falls during the winter months from mid-December to mid-April so be prepared for the crowds during this time.
Travel tips With the national minimum wage so low in the USA, tipping is expected and it is common to tip over 10% of your restaurant bill. Many service workers including hotel porters, taxi drivers and housekeeping are also commonly tipped.
Walt Disney World® Resort I n many states, smoking is banned in public places, and in some cases outside in parks and plazas. In Florida, smoking is still permitted in bars, although many have imposed a no-smoking policy. enerally, the speed limit on multi-lane freeways is G 65mph. On two-lane highways it is usually 55mph. The speed limit on city streets is usually 35mph.
Dining If you’re in the parks area of Orlando then food is in abundance, with many outlets spread throughout the parks, an array of cuisines from around the world is on offer. International Drive is well known for its many dining options and Downtown Orlando also has a great choice of eateries. For something a little special for the kids, you can choose to dine with the characters. Dine with a Disney Princess in Epcot or Fantasyland, or have tea and cake with the Mad Hatter and Alice at Disney’s Grand Floridian Resort & Spa. Universal also offers special character dining at its resorts and hotels.
Walt Disney World® Resort in Florida is the place where fun reigns supreme and dreams come true everyday. Its six amazing theme parks include Magic Kingdom, Epcot, Hollywood Studios, Animal Kingdom, Blizzard Beach Water Park and Typhoon Lagoon Water Park. Home to the waterfront metropolis of Downtown Disney, as well as over 20 themed Resort Hotels, two night time entertainment districts, a state-of-the-art sports complex, with dining, shopping and recreation galore, it’s easy to see how this holiday of a lifetime has enough smiles for everyone. Call one of our experienced Personal Travel Experts to create your own unique Walt Disney World® Resort holiday.
SeaWorld® With the Orlando FlexTicketTM, you can visit SeaWorld® to be inspired by Turtle Trek, featuring the world’s only 3D-360° experience, and take the plunge on the thrilling rides, including Manta. Surfacing in summer 2016 is Mako, a 200-foot-tall hypercoaster that will reach speeds of up to 73mph and will be the tallest, fastest and longest coaster in Orlando.
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Orlando • Florida
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Orlando FlexTicket™ Enjoy unlimited access to 5 or 6 amazing Florida theme parks with one incredible ticket.* With the Orlando FlexTicket™ you’ll enjoy 14 consecutive days of unlimited admission to Universal’s Islands of Adventure®, Universal Studios Florida®, SeaWorld® Orlando, Aquatica - SeaWorld’s Waterpark™, and Wet ‘n Wild® Orlando (Wet ‘n Wild® Orlando will permanently close 31 December 2016.). The Orlando FlexTicket™ Plus includes all the thrills of the Orlando FlexTicket™, plus admission to Busch Gardens® Tampa Bay.
Manta – SeaWorld
Falcon’s Fury – Busch Gardens Tampa
Whatever your choice of ticket, you’ll also get COMPLIMENTARY entrance to select entertainment venues^ Universal CityWalk®. And there’s more. You’ll also receive FREE coach transportation to Busch Gardens on the Busch Gardens Shuttle Express when you purchase the Orlando FlexTicket™ Plus**; plus FREE parking – you only pay for parking once if you visit more than one park on the same day.
Orlando FlexTicket™* Adult price: from £284 Child price (aged 3-9 years): from £268
Orlando FlexTicket™ plus* Adult price: from £301 Child price (aged 3-9 years): from £284
Breakaway Falls – Aquatica
Taumata Racer – Aquatica
Busch Gardens® Tampa
Aquatica®
Discover Busch Gardens® Tampa, the extraordinary 335-acre adventure park. Take a self-guided tour around one of the animal habitats including Jungala which gives you the chance to come face-to-face with some of the world’s most endangered animals.
Aquatica® is a whimsical, one-of-a-kind water park that’s only in Orlando and could only come from SeaWorld. Where one river floats you through an undersea world of colourful fish and another races you into rolling rapids. Do you dare ride the tallest, most thrilling water ride to hit Orlando? Experience an adrenaline rushing one of a kind experience like no other on Ihu’s Breakaway Falls™. Aquatica is where fun is as endless as the sea itself.
Filled with thrilling rides, you can experience a new breed of speed on the ultimate launch coaster Cheetah Hunt® and head to new heights on Falcon’s Fury™, the first drop tower of its kind in the world and Busch Garden’s latest attraction. Standing at 335 feet, Falcon’s Fury takes you plunging 60mph straight down. Opening in 2016 is the new ride Cobra’s Curse. This one-of-a-kind family spin coaster takes riders on a whirlwind of family fun and an adventure of exciting explorations. After ascending on a vertical lift, just like an elevator, riders will come face-to-face with an 80-foot snake icon.
Getting around the parks Travelling around the theme parks and to and from your hotel or resort couldn’t be easier with many offering scheduled shuttle buses. Orlando has a bus system known as Lynx, while International Drive has its own system called the I-Ride. However, if you’re staying away from the main parks or want to explore further afield, you may find it easier to hire a car as all the parks feature easily accessible car parks.
*^The Orlando FlexTicket™ and Orlando FlexTicket™ Plus are valid for fourteen (14) consecutive days. These days start from the first day you enter an Orlando FlexTicket™ park or Universal CityWalk®. Not valid for separately ticketed concerts and special events and does not include admission to AMC® Universal Cineplex 20 with IMAX®, the Blue Man Group show or Hollywood Drive-in Golf™. Some venues require 21 or older for admission. Valid Photo ID required. Restrictions apply and benefits are subject to change without notice. Both tickets allow you to visit all of the parks on the same day. Visiting one or more parks on the same day is considered one day use of your ticket. Parking fees have to be paid only once per day, at the first park. Guests show your parking receipt and no matter how many parks visited in one day you only pay parking once. Restrictions apply. Benefits are subject to change without notice. To receive the full fourteen (14) consecutive calendar days of admission, the ticket must be used on OR before December 18, 2016. TICKET EXPIRES IN FULL DECEMBER 31, 2016. Unused days shall be forfeited. ^^Busch Gardens® transportation from select Orlando hotels and participating theme parks, schedule and availability subject to change without notice. Prices and benefits subject to change without notice.
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Florida • Universal Orlando® Resort
In store • Selected John Lewis stores • In travel agents
Universal Orlando® Resort A world of laughter, magic, and wonder, Universal Orlando® Resort excites the senses and captivates the imagination. With two spectacular theme parks, extraordinary themed hotels and non-stop nightlife, in this land of colour and excitement, smiles are contagious and even the biggest kid will find it hard to resist being swept up in the fun.
Jurassic Park River Adventure®
Hollywood Rip Ride Rockit®
The Amazing Adventures of Spider-Man®
The Wizarding World of Harry PotterTM – Diagon AlleyTM
Despicable Me Minion Mayhem
Experience the thrill of the theme parks Universal Orlando® Resort It’s two amazing theme parks, spectacular on-site hotels, unique dining and entertainment, and more, all in one convenient location. Experience the thrills of Universal’s Islands of Adventure®. Take a starring role in some of the biggest movies and TV shows ever created at Universal Studios®. Stay steps away in one of the resort’s uniquely themed on-site hotels. Enjoy the best in restaurants, live music, movies, shopping and more at Universal CityWalk®. And experience the fun of Wet ‘n Wild® water park, just minutes away. It’s a universe of action, thrills, and excitement for every member of the family. Holiday Like You Mean It, at Universal Orlando® Resort.
Universal Studios Florida® At the world’s premier movie and TV based theme park you’ll experience the magic and excitement of The Wizarding World of Harry Potter™ Diagon Alley™, crash through Krustyland on The Simpsons Ride™, join the ranks of the Minions on an unpredictable 3-D ride: Despicable Me Minion Mayhem, and help save the Princess on Shrek 4-D.
Universal’s Islands of Adventure® Take an unforgettable journey through uniquely themed islands where your favourite adventures come to life. Soar above Hogwarts™ at The Wizarding World of Harry Potter™ Hogsmeade™. Ride between both lands of The Wizarding World of Harry Potter™ on the Hogwarts™ Express* (Bonus admission ticket required).
NEW in summer 2016 – Skull Island: Reign of KongSM. Join an expedition to a mysterious island where colossal prehistoric beasts fight for dominance – while you just fight to survive. Swing by Marvel Super Hero Island® to battle villains high above the streets on The Amazing Adventures of Spider-Man®. Live the stuff of legends, from the myths of the Lost Continent to the jungles of Jurassic Park® and beyond.
Wet ‘n Wild® Orlando water park Wet ‘n Wild® Orlando gives you more thrill rides and more multi-person slides than any other water park around. Experience park favourites like the Aqua Drag Racer™ the tallest and fastest ride of its kind in Florida, Disco H2O™, Brain Wash™ and Florida’s largest water playground Blastaway Beach™. Don’t miss your last chance to feel the fun and Share the Rush prior to Wet ‘n Wild’s permanent closure on 31 December 2016. Operating calendar subject to change without notice.
Universal CityWalk® Enjoy the best in casual and fine dining, live music, movies, shopping, miniature golf, the world-renowned Blue Man Group, and more at Universal CityWalk®. Get a taste of New Orleans at Pat O’Brein’s®, indulge in the flavours of Mexico at Antojitos Authentic Mexican Food, and experience “Burgushi®”, a cutting-edge fusion of hamburgers and sushi at The Cowfish®. Grab a bite to eat at the worlds largest Hard Rock Cafe®, or choose from an array of other exciting dining and entertainment options.
Universal Orlando® Tickets 2-Park Bonus Ticket* Enjoy the best of Universal Orlando® Resort! With the 2-Park Bonus Ticket* you’ll receive admission to Universal Studios Florida® and Universal’s Islands of Adventure® theme parks, plus access to select live entertainment at Universal CityWalk®, for up to fourteen (14) consecutive days. Adult price: £167 Child price (aged 3-9 years): £154
3-Park Bonus Ticket** Experience three of Orlando’s most exciting parks with one ticket. Enjoy admission to Universal Studios Florida® and Universal’s Islands of Adventure® theme parks, and the Wet ‘n Wild® Orlando water park, plus access to select live entertainment at Universal CityWalk®, for up to fourteen (14) consecutive days. Adult price: £180 Child price (aged 3-9 years): £167
* **For full terms and conditions please see page 99.
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Universal Orlando® Resort • Florida
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Hard Rock Hotel®
Mandara Spa®
Hard Rock Cafe® Orlando at Universal CityWalk®
Universal’s Cabana Bay Beach Resort
Blue Man Group – Universal CityWalk®
Loews Sapphire Falls Resort – Artist’s impression
Lowes Royal Pacific Resort
Stay in the heart of the excitement On-site Hotels Make the most of your Orlando holiday by staying on-site at Universal Orlando® Resort. Each of the five superb hotels feature a different theme, offering you a variety of choice and enabling you to make your holiday your own. From the cobbled streets of an Italian fishing village, to the rock ’n’ roll tunes of Hard Rock® and idyllic island life, there is something for everyone. Each hotel is based within the resort, offering an enviable location that is within easy walking distance of both Universal Studios Florida® and Universal‘s Islands of Adventure® theme parks. After a day of exhilarating adventure, you can wander to the energetic Universal CityWalk®. Here you can chose from a selection of delicious cuisines served at a number of restaurants and enjoy some truly captivating entertainment before strolling back your hotel. No matter which you choose, you‘ll enjoy extraordinary comfort, a variety of on-site recreation, entertainment, and exclusive theme park benefits and privileges. Staying on-site offers a number of advantages and exclusive perks. These include: Early Park Admission† to The Wizarding World of Harry Potter™ one hour before the theme park opens (valid theme park admission required), complimentary shuttle buses to and from both theme parks and Universal CityWalk®, resort-wide charging privileges with room key, complimentary delivery of merchandise purchased throughout the resort to your hotel and exciting Universal Orlando® character appearances◊. † ◊ ** For full terms and conditions please see page 99.
If you choose to stay in the Loews Portofino Bay Hotel, Hard Rock Hotel® or Loews Royal Pacific Resort, you’ll enjoy additional benefits which include: complimentary** Universal ExpressSM Unlimited ride access – allowing you to skip the regular lines at participating rides and attractions in both theme parks (valid theme park admission required); complimentary water taxis connecting the hotel to both theme parks and Universal CityWalk®; priority seating at select shows and restaurants throughout the resort.
Universal’s Cabana Bay Beach Resort at Universal Orlando® Cabana Bay Beach Resort invites you to embrace the retro feel of the 1950s as you are transported back to an era of jukebox kings, delicious diners and the rumble of the bowling alley. The kids will love the two swimming pools complete with sand beaches and waterslide while you can enjoy drifting serenely around the Lazy River. For some quality family time, head to the Game-O-Rama games room or the Galaxy Bowl ten-pin bowling alley.
Loews Sapphire Falls Resort at Universal Orlando® Opening in Summer 2016, this brand new resort has been inspired by the islands of the Caribbean, making you want to relax with a cocktail from the moment you arrive. Centred around a huge pool featuring cascading waterfalls and an interactive water play area, the focus here is definitely on cooling off in the hot Florida sunshine.
Loews Royal Pacific Resort at Universal Orlando® Influenced by the beautiful landscapes, relaxed culture and sumptuous cuisine of the islands of the South Pacific, this resort is centred around a huge lagoon-style pool with a white sand beach. One of the highlights of the week is sure to be the Wantilan Luau (additional cost) where exotic fire dancers, rhythmical music and delicious island fare transport you to Hawaii.
Hard Rock Hotel® at Universal Orlando® A music-lovers paradise awaits at the Hard Rock Hotel, where even the swimming pool has its own underwater sound system and the walls are adorned with memorabilia. With rock ’n’ roll at the heart of this entertaining hotel, there are plenty of highlights, including poolside concerts on select nights where the sand is turned into a dancefloor and “dive-in” movies.
Loews Portofino Bay Hotel at Universal Orlando® Introducing a slice of Italy to Orlando, this luxurious hotel re-creates the charm and romance of the seaside village of Portofino, right down to the cobblestone streets and outdoor cafes. It features three swimming pools, including the sole adults-only pool in the whole resort. This is the perfect spot to relax and enjoy a little ‘me time’. A favourite feature of this hotel is the children’s Despicable Me Suites. Decorated with the popular yellow Minions they invite the little ones to sleep like Margo, Edith, and Agnes in custom-designed missile beds with Minion inspired bedding complete with Gru’s scarf.
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Florida • Universal Orlando® Resort
In store • Selected John Lewis stores • In travel agents
Universal’s Cabana Bay Beach Resort at Universal Orlando® s s s d Be transported back to the golden age of the 1950s during your stay at this retro resort. Embrace the retro at Universal’s Cabana Bay Beach Resort. Reminiscent of a 1950’s beach resort, you’ll be transported back to the golden era of Marilyn Monroe, Elvis Presley and James Dean. Colourful, clean and simple, the resort helps you to make the best of the Florida sunshine.
At a glance A retro 1950s theme Galaxy Bowl ten-pin bowling alley* Lazy River
Drift down the lazy river and enjoy splashing around in the hotel’s two spectacular swimming pools with sand beaches. For an extra adrenaline rush, head for the water slide. Sip on a cocktail at the Atomic Tonic bar as the kids are kept entertained with the numerous poolside activities on offer, including snooker, chess and checkers, as well as bag toss games. In keeping with the theme, the resort even features a ten-pin bowling alley* and a Game-O-Rama games room* complete with the American classic, Skee-Ball. No Classic American 50’s theme would be complete without a diner. Serving up a variety of cuisine, with Burger, Pizza, Salad and International stations on offer, Bayliner Diner is sure to have something for each member of the family. The Galaxy Bowl Restaurant has a fun and energetic atmosphere, whilst The Hideaway Bar & Grill is the perfect poolside escape. After days spent running around theme parks and slipping down water slides, you’re sure to benefit from the caffeine kick offered by the on-site Starbucks®, or the delicious cocktails served poolside. If you’ve spent all your energy at the parks, you can even order a pizza to your room. Rooms are comfortable and brightly decorated, while Family Suites offer additional space along with a convenient kitchenette. Setting At Universal Orlando® Resort Getting there Approx 20 minutes from the airport Rooms 1800 rooms and suites Dining 7 restaurants and bars Facilities Two swimming pools with sandy man-made beaches, Lazy River, waterslide, poolside activities, fitness centre, kids’ club*, access to the Mandara Spa®*, games arcade*, bowling alley*, private cabanas*, on-site shopping, jogging and walking paths Activities • Test out your skills during a fun hula-hoop contest • Drift along in the peaceful Lazy River • Take on you family at the Galaxy Bowl ten-pin bowling alley* or Game-O-Rama games room* • Take advantage of the exclusive theme park perks available when staying on-site.
Families The resort has plenty to keep the kids and teenagers entertained, allowing you to enjoy some much needed down time. Guide price from £850 per person 18 Jan-05 Feb; 03 Apr-20 May; 20 Oct-16 Nov 2016 High season from £975 23 Jun-13 Jul; 30 Sep-19 Oct 2016 Extra night from £36 Single supplement from £36
Family Suite
Guide price in £ per person based on 2 people sharing for 7 nights in a Standard Room, economy flights on Virgin Atlantic from London Gatwick, excluding transfers. Ref US0169. Call or see online for latest offers and prices. * Local charge
Lazy River
a • Call 01306 747000 • kuoni.co.uk
Universal Orlando® Resort • Florida
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Loews Sapphire Falls Resort at Universal Orlando® s s s s Inspired by the Caribbean, this beautiful new resort is a relaxing haven in the heart of the adventure. Opening its doors in July 2016, this brand new resort is inspired by the beautiful islands of the Caribbean. With cascading blue waterfalls dotted around the lush green grounds, you’ll want to discard your shoes and grab a cocktail from the moment you arrive. With the ruins of a stone turret re-created in the lobby, every detail has been carefully considered to immerse you in the old-world charm of a historic island retreat and set you at ease in a relaxed Caribbean-style atmosphere.
Standard Double Queen Room
At a glance Sprawling lagoon-style pool Jurassic Park Kids’ Suite
At the heart of the resort is the 16,000-square-foot pool, set on a white sand beach with a cascading waterfall at its centre. The kids will love the interactive water play area, and even big kids can enjoy the water slide. If you crave a bit of privacy, poolside cabanas are available to hire, offering ceiling fans and a basket of refreshing fruit. Dining here embraces the delicious flavours of the Caribbean. Watch your food being prepared at the open exhibition kitchen of Amatista Cookhouse, with its al fresco dining option, or enjoy calming views of the hotel’s waterfalls as you enjoy Strong Water Tavern’s tapas-style menu. Whilst relaxing poolside, you’re just a few steps away from the Drhum Club Kantine bar and grill which serves freshly-grilled fare and speciality cocktails. If you’re looking for a quick bite, head to the New Dutch Trading Co., a quickservice marketplace. The relaxing inspiration of the Caribbean carries through into the rooms, which are a comfortable haven after a day of adventure. Setting At Universal Orlando® Resort. Getting there Approx. 20 minutes from the airport Rooms 1000 rooms including over 80 suites Dining 4 restaurants and bars. Facilities Lagoon-style pool with beach, access to the Mandara Spa®*, water slide, fitness centre, kids’ club*, private cabanas*, on-site shopping, jogging and walking paths Activities • Sit around the fire pit • Enjoy the interactive water play area • Take advantage of the exclusive theme park perks available when staying on-site.
Guide price from £1037 per person 20 Oct-16 Nov; 21 Nov-09 Dec 2016 High season from £1493 14 Jul-18 Aug 2016 Extra night from £50 Single supplement from £49 Guide price in £ per person based on 2 people sharing for 7 nights in a Standard Room, economy flights on Virgin Atlantic from London Gatwick, excluding transfers. Ref US0165. Call or see online for latest offers and prices. * Local charge
Loews Royal Pacific Resort at Universal Orlando® s s s s d Bringing a slice of island life to Orlando, this immersive resort offers a taste of the South Pacific. The rustle of palm trees, a white sand beach and a deep blue lagoon greet you at Loews Pacific Resort. Inspired by the beautiful islands of the South Pacific, it has a touch of nostalgia to it. Be transported back to a time when there were tropical island paradises to explore and new cultures to experience. Helping to immerse you in the relaxed yet vibrant atmosphere of island life are the sprawling lagoon-style pool with sandy beach, sparkling waterfalls, refreshing mai tais and a weekly Wantilan Luau where exotic fire dancers, rhythmical music and a delicious hog roast transport you to Hawaii. After hours of excitement exploring the magical parks of Universal Orlando®, retreat to the Orchid Court Lounge and enjoy views of the shimmering reflection pool as you savour a cocktail. The Royal Bali Sea interactive water play area is great for the kids, while you can relax in one of the resort’s two Jacuzzis or in one of its luxurious cabanas. Waiting for the weekly luau to come round is not difficult with a range of dining options on offer. The Island Dining Room serves the finest cuisine from throughout the Pacific region and has a Balinese-style play area to keep the kids entertained. If you’re after a more sophisticated experience, head for master chef Emeril Lagasse’s Tchoup Chop Asian and Polynesian restaurant. More relaxed experiences include Bula Bar & Grille with its delicious Fijian fare, Jake’s American Bar and Orchid Court Lounge & Sushi Bar. Following with the theme of the resort, rooms have a distinctly island-style feel.
Pool (Artist’s impression)
At a glance Huge pool set on a white sand beach with cascading waterfalls Caribbean-inspired cuisine
Guest Room (Artist’s impression)
Weekly Wantilan Luau
Interactive water play area
Setting At Universal Orlando® Resort Getting there Approx. 20 minutes from the airport Rooms 1000 rooms and suites Dining 6 restaurants and bars Facilities Lagoon-style pool, whirlpool, beach, Jacuzzis, fitness centre, kids’ club*, access to the Mandara Spa®*, private cabanas*, on-site shopping, jogging and walking paths Activities • See a traditional Hawaiian torch-lighting ceremony • Take advantage of the exclusive theme park perks available when staying on-site.
Guide price from £1088 per person 18 Jan-05 Feb; 03 Apr-20 May; 20 Oct-16 Nov 2016 High season from £1213 23 Jun-13 Jul; 30 Sep-19 Oct 2016 Extra night from £70 Single supplement from £69 Guide price in £ per person based on 2 people sharing for 7 nights in a Standard Room, economy flights on Virgin Atlantic from London Gatwick, excluding transfers. Ref US0155. Call or see online for latest offers and prices. * Local charge
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Florida • Universal Orlando® Resort
In store • Selected John Lewis stores • In travel agents
Hard Rock Hotel® at Universal Orlando® s s s s s A beat accompanies your every step, and every stroke, at this immersive musical resort. Far from a quiet getaway, a stay at the Hard Rock Hotel® is all about the music and even the swimming pool has an underwater sound system. Immersing you in the rock ’n’ roll culture, memorabilia fills the public areas. From Elvis’ jumpsuit to Elton John’s boots, there’s enough rock history here to keep you entertained for hours.
At a glance Swimming pool with underwater speakers and giant waterslide Rock ’n’ roll memorabilia A wide range of dining options
The centre of the resort is undoubtedly the enormous 12,000-square-foot pool. Decked out with a giant waterslide, your favourite tunes fill the air – and the water – as you soak up the sun. “Dive-in” movies are a popular feature as the evening draws in, allowing you to enjoy one of your favourites without leaving the poolside. Concerts, DJs and live bands perform on select days, turning the sand into a dancefloor. If you’d like to take some time out perfecting your swing, the Golf Universal Orlando program# offers a free shuttle service, taking you out to enjoy a few rounds during your stay*. Bringing its famous steak house dining to Orlando, The Palm restaurant offers a New York-style atmosphere with all the American classics on the menu, from prime cuts of steak to fresh Nova Scotian lobster. The Kitchen offers a touch of spice with more Southern fare, while for something sweet, Emack & Bolio’s Marketplace is a true Boston ice-cream parlour experience. If you’re after liquid refreshment, head to the beachclub for delicious cocktails and a light snack. Rooms here are comfortable and neutrally decorated with photos of rock royalty adorning the walls. There are a wide range of rooms and suites available, with something for everyone. Setting At Universal Orlando® Resort Getting there Approx. 20 minutes from the airport Rooms 621 rooms and 29 suites Dining 5 restaurants and bars Facilities Swimming pool, waterslide, Jacuzzis, interactive play area for children, games room, fitness centre, access to the Mandara Spa®* at Loews Portofino Bay Hotel at Universal Orlando®, Camp Lil’ Rock® kids’ camp* private cabanas*, on-site shopping, jogging and walking paths Activities • Enjoy one of the monthly cocktail parties at the Velvet Sessions • Splash out at the on-site Rock Shop® • Test out your skills on one of the 20 Fender® guitars available to use • Embrace your inner child and try out the interactive fountains • Take advantage of the exclusive theme park perks available when staying on-site.
Families The resort’s Kids’ Camp* offers some much needed down time for parents, while there are plenty of activities to keep your teens and tweens busy. Guide price from £1144 per person 18 Jan-05 Feb; 03 Apr-20 May; 20 Oct-16 Nov 2016 High season from £1269 23 Jun-13 Jul; 30 Sep-19 Oct 2016 Extra night from £78 Single supplement from £78 Guide price in £ per person based on 2 people sharing for 7 nights in a Garden View Room, economy flights on Virgin Atlantic from London Gatwick, excluding transfers. Ref US0153. Call or see online for latest offers and prices. * Local charge
Standard Double Queen Room
a • Call 01306 747000 • kuoni.co.uk
Universal Orlando® Resort • Florida
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Loews Portofino Bay Hotel at Universal Orlando® s s s s s At a glance Italian-inspired hotel Delicious Italian cuisine Home to the Mandara Spa®
Recreating the charm and romance of Portofino, this luxurious hotel offers a true taste of Italy. A slice of Italy has come to Orlando in the form of the Loews Portofino Hotel. Modelled on the picturesque Italian coastal fishing village of Portofino, the charm and colour of the resort evokes a European feel with a distinctly American twist; offering you the best of both worlds. The attention to detail will captivate you as you wander along cobblestones, passing beneath the long shadows cast by towering Italian cypress trees. Located bayside, right on the grounds of Universal Orlando®, you can’t get much closer to the action. But after a couple of days of running around the theme parks, hopping on and off rides, a day relaxing at your resort is the perfect remedy for aching feet. Treat yourself at the Mandara Spa® or lounge by one of the resort’s three swimming pools. Continuing with the Italian theme, the Beach Pool features a Roman-style aqueduct waterslide and is great for families, or if you need a little grown-up time, the Hillside Pool is the place to head for. No matter where you decide to spend some down time, a refreshing cocktail or cool beer is just an order away. If you’re a fan of Italian cuisine, you’ll find it difficult to decide where to dine. Bice Ristorante captures the essence of Italian cuisine with its extensive fine dining menu. For a more casual affair, head to Mama Della’s restaurant where you can indulge in the flavours of Tuscany, Naples and Piemonte. Family favourites are best enjoyed at Trattoria del Porto, where on Friday evenings, you can enjoy special appearances from some of your favourite Universal Orlando® Resort theme park characters while you’re dining*. Sal’s Market Deli offers a range of delicious antipasto throughout the day, and for an extra treat, indulge at the Gelateria. Rooms here are spacious and offer either garden or bay views, with Club Level rooms offering access to additional amenities. If you really want to spoil the kids, there are some truly spectacular Despicable Me Kids’ Suites on offer.
Despicable Me Kid’s Suite
Standard Double Queen Room
Setting At Universal Orlando® Resort Getting there Approx. 20 minutes from the airport Rooms 750 rooms Dining 8 restaurants and bars Facilities 3 swimming pools, access to the Mandara Spa®*, fitness centre, kids’ club*, private cabanas*, on-site shopping, jogging and walking paths Activities • Weather permitting, head to the Harbor Piazza at night to experience Musica della Notte (Music of the Night) • Try your hand at Bocce Ball, one of the world’s oldest forms of lawn bowls • Take advantage of the exclusive theme park perks available when staying on-site. Families Kids and grown ups alike will love the Despicable Me Kids’ Suites with their rocket sleeping pods and minion wallpaper.
The resort’s Kids’ Camp* offers some much needed down time for parents, while there are plenty of activities to keep your teens busy. Guide price from £1179 per person 18 Jan-05 Feb; 03 Apr-20 May; 20 Oct-16 Nov 2016 High season from £1304 23 Jun-13 Jul; 30 Sep-19 Oct 2016 Extra night from £83 Single supplement from £83 Guide price in £ per person based on 2 people sharing for 7 nights in a Garden View room, economy flights on Virgin Atlantic from London Gatwick, excluding transfers. Ref US0112. Call or see online for latest offers and prices. * Local charge
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Florida • Orlando • International Drive
In store • Selected John Lewis stores • In travel agents
Sheraton Vistana Villages Resort Villas s s s s Offering the best of both worlds, you can self-cater for your family in an exciting resort setting. Presenting comfortable self-contained apartments in a resort setting, the obvious lure of the Sheraton Vistana Villages Resort Villas is that it offers the best of both worlds. Private and tranquil, this is a great choice for families who want to be close to the exciting attractions of Orlando with the freedom to come and go as they please.
At a glance Self-catering apartments in a resort setting 3 swimming pools Great for families
If the theme parks have zapped all your energy, a day relaxing at the resort offers plenty to entertain. Complimentary cabanas line each of the pool complexes which have fun features from an interactive pirate ship to whirlpools and cascading waterfalls. There also a whole host of other activities on offer, including games rooms, fitness centres, basketball courts and much more. The on-site Villages Marketplace is the place to pick up some groceries, however if you don’t feel like cooking head to Flager Station Bar and Grill for classic American favourites, or Pirate’s Cove Pool Bar for snacks for the kids and a refreshing cocktail for you. Each apartment features a fully-equipped kitchen or kitchenette, meaning that you don’t have to rely on restaurants and takeaways to feed the family for the duration of your trip. You’ll also find a handy washer/dryer, making long-term stays a worryfree possibility. One Bedroom Villas sleep up to four adults, with a King bed in the bedroom and a comfortable sofa bed in the living area. Two Bedroom Villas sleep up to eight adults, with each bedroom featuring an en suite and the second bedroom two double beds. These also offer a balcony or patio with views out across the tropical gardens or one of the resort’s pools.
Setting Close to many of Orlando’s theme parks, shopping malls and stores Getting there Approx. 30 minutes from the airport Rooms 1100 apartments – 1 or 2 bedrooms Dining 1 full-service restaurant, 2 bars, 1 market place Facilities Free parking, tennis courts, 3 swimming pools, 3 fitness centres, whirlpools, basketball, tennis, volleyball, scheduled resort activities, children’s playgrounds, arcades, scheduled shuttle bus to select theme parks* Families There’s plenty to keep the kids entertained, from the interactive pirate ship in one of the pools, to the two games rooms and children’s playground. ‘Kids’ Night Out’ engages young guests aged 5 to 12 with fun activities to make new friends as you enjoy a relaxing dinner at the resort. Scheduled shuttles also take you and your family from the resort to and from your favourite parks (some with a small charge) so you don’t have to worry
about transportation. Activities • Try out one of the resort’s activities with the kids including sand art, tie-dye and cookie decorating* • Attend one of the annual themed events on special dates such as Halloween* • Enjoy an invigorating water aerobics class or relaxing yoga session*. Guide price from £1095 per person 17 Feb-05 Mar; 02 Apr-22 Jun 2016 High season from £1481 23 Jun-16 Aug 2016 Extra night from £54 Single supplement from £53 Guide price in £ per person based on a Two Bedroom Villa for 7 nights, economy flights on Virgin Atlantic from London Gatwick, excluding transfers. Ref US0151. Call or see online for latest offers and prices. *Local charge
a • kuoni.co.uk
International Drive • Orlando • Florida
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Flager Station dining
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Florida • Orlando • International Drive
In store • Selected John Lewis stores • In travel agents
Crowne Plaza Orlando Universal s s s d A relaxing hotel experience offering a break from the excitement of Orlando’s famous theme parks. Unlike the many resorts and villas surrounding the famous theme parks of Orlando, the Crowne Plaza Orlando Universal offers a more traditional hotel experience, providing a relaxing haven in the middle of the dynamic International Drive. With easy access to all of the thrilling rides, delicious restaurants and exemplary shopping in the surrounding area, there is plenty to keep you occupied.
At a glance Hotel experience in resort-focused Orlando Complimentary theme park shuttle Outdoor heated pool
Modern and contemporary, life here has an emphasis on fitting down time around an active lifestyle. Step into the stunning lobby, which surrounds the private outdoor patio and pool area. Relax in the bubbling hot tub, lined by palm trees, or take a dip in the outdoor pool before savouring delicious tapas and soothing cocktails at the Aqua Tiki Bar. The newly-designed Elements Bar & Grille provides a lively yet casual atmosphere, serving delicious American cuisine for breakfast, lunch and dinner. As evening falls, the lobby lounge comes to life with vibrant nightlife. Rooms here offer a spacious and relaxing retreat, decorated in neutral colours with plenty of Florida’s natural sunlight streaming through the windows. From Standard Rooms to Suites, each comfortable bed features a delightful pillow top mattress, while the Junior Suites offer an additional sitting area with sofa bed. For an extra level of comfort, upgrade to an Executive Level room or suite where you can enjoy access to the Executive Lounge with complimentary continental breakfast served daily. Enjoy an evening reception each night from Sunday-Thursday and sip on a delicious drink as you take in the panoramic views from the First Floor Lounge. Setting Close to many of Orlando’s famous attractions and theme parks Getting there Approx. 25 minutes from the airport Rooms 400 rooms and suites Dining 1 restaurant, 1 bar, 1 poolside bar, 1 coffee cart Facilities Swimming pool, fitness centre, gift shop*, complimentary Wi-Fi, hot tub, arcade*, complimentary scheduled shuttle to Orlando’s major theme parks, I-Ride stop G-7 Activities • Hop on the complimentary scheduled shuttle to one of the nearby theme parks* • Relax in the hot tub • Work off some steam in the fitness centre.
Guide price from £984 per person 09 Apr-22 Jun 2016 High season from £1294 23 Jun-16 Aug 2016 Extra night from £42 Single supplement from £42 Guide price in £ per person based on 2 people sharing for 7 nights in a Standard King or Double Queen Room, economy flights on Virgin Atlantic from London Gatwick, excluding transfers. Ref US0157. Call or see online for latest offers and prices. * Local charge
King Room
a • Call 01306 747000 • kuoni.co.uk
Lake Buena Vista • Orlando • Florida
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Sheraton Vistana Resort Villas, Lake Buena Vista s s s At a glance 7 swimming pools A choice of self-catering apartments
Two Bedroom Apartment
Great for families just a short distance from the theme parks
The laid-back atmosphere, large pools and easy access to the theme parks makes this a great family resort. You’ll have barely stepped through the door before the children have their swimming costumes on and are racing down to the large pool area. Featuring waterfalls, zero-entry pools and plenty of on-site activities, it will be hard to tear yourselves away from this action-filled resort to head to the nearby theme parks. From the vast Super Pool wrapped by palm trees, to the Falls Pool with its exciting water slide, and Cascades Pool with its oversized fountain, fun water jets and child-friendly flooring, there’s plenty to keep the kids entertained. As they splash through the water, you can kick back poolside with a refreshing cocktail from one of the bars, lounge in one of the complimentary cabanas, or relax in one of the eight over-16s whirlpools. You can even learn to scuba dive with Scuba Steve at the resort. If you’re keen to keep your feet on dry land, head to the Kids’ Kiosk where you can get creative with temporary airbrush tattoos and hair braids, or hire a Surrey Bike and make your way around the extensive grounds. With a choice of One-Bedroom or Two-bedroom apartments, each with its own kitchen or kitchenette, washer/dryer and living/dining areas, you’ll have enough space to fit the family and the option to self-cater. As well as the Market Place where you can pick up the ingredients to make your own meals in your apartment’s kitchen, the resort also has an on-site restaurant, food court and bar & grills, where you can enjoy casual yet delicious American cuisine, music and events with al fresco seating.
Two Bedroom Apartment
Setting Close to many of Orlando’s famous attractions and theme parks, just 5 minutes’ drive from Disney Springs and a mile from Walt Disney World® with complimentary scheduled transport to selected parks Getting there Approx. 25 minutes from the airport Rooms 490 villas - 1 bedroom or 2 bedrooms, 2 bathrooms Dining 1 full-service restaurant, 3 bars, 1 food court, 1 market place Facilities 7 swimming pools, 8 whirlpools, 13 tennis courts, 3 fitness centres, bike rental*, Recreation Centres, scuba diving*, sauna, children’s playgrounds, jogging path, volleyball and basketball courts, mini golf, arcades Families Aside from the seven pools, complete with water slide and canons, there is plenty to keep children and teenagers entertained. Stop by the Kids’ Kiosk, rent a Surrey bike and take the whole family out for a ride around the resort’s extensive grounds. There’s also mini golf, a children’s playground, temporary airbrush tattoos, hair wraps
and braids, the Pirates Pool Party and three arcades. There are also events, with the Tween Times FUN team hosting 9 to 12-year-olds with activities including a dance party and crafts, and the TEEN NIGHT DJ-hosted dance party for 13 to 17-year-olds. Activities • Take part in the weekly aqua fitness classes • Head out on a Victory Casino Cruise* • Attend the Pirates Pool Party with the whole family • Relax in one of the complimentary poolside cabanas. Guide price from £1089 per person 02 Jan-09 Feb; 18 Feb-05 Mar; 02 Apr22 Jun 2016 High season from £1469 23 Jun-16 Aug 2016 Extra night from £54 Single supplement from £53 Guide price in £ per person based on 2 people sharing for 7 nights in a One Bedroom Villa economy flights on Virgin Atlantic from London Gatwick, excluding transfers. Ref US0163. Call or see online for latest offers and prices. * Local charge
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Florida • Orlando
In store • Selected John Lewis stores • In travel agents
Orlando homes Providing your own personal haven away from the thronging crowds of the theme parks and their popular resorts, staying in your own private home is a great way to experience Orlando. Perfect for larger groups and families, these offer more living space than conventional resorts and hotels, meaning that you can enjoy more time together.
Executive Pool
Standard Plus Room
Orlando Executive Plus Home
Executive Plus Pool
Orlando Executive Home
Orlando Executive Home
An insight into Orlando homes Facilities
Location
From a fully-equipped kitchen, to a refreshing swimming pool and convenient laundry facilities, every aspect of each Orlando Home has been carefully considered to offer you the easiest holiday possible.
Each home is within a 45 minute drive of the airport and 10-35 minutes of the major theme parks and Orlando’s finest restaurants and bars.
Your choice of rooms Homes range in size, from 3 bedrooms to 6, and with many also featuring a sofa bed, whether you’re travelling with a small family or a large group, there is an option for everyone.
For those wanting to explore beyond the thrills and excitement of the action-packed parks, hiring a car is a must. Each home comes with a personal car parking space and the luxury that a car affords makes it so much easier to explore the many wonders of Florida. With beautiful beaches, vibrant cities and spectacular natural wonders to explore, there’s so much more to Orlando than its famed theme parks.
Kitchen Each home features a fully-equipped kitchen, offering you the freedom to prepare you own meals. If you plan to spend a few weeks in Orlando, this is a great option for those not wanting to splurge on takeaways or restaurants at every mealtime. Swimming pool With temperatures soaring in the summer months, the additional luxury of a swimming pool is a fantastic bonus. Each Orlando Home comes with a pool, and there is also the option to upgrade to a home with a heated pool (unavailable in July and August). Laundry When travelling with kids, the luxury of your own personal laundry facilities is a fantastic benefit, especially if travelling for a prolonged period of time. The inclusion of these in every Orlando Home means that you don’t have to worry about packing ten extra pairs of everything.
Discover Florida
Miami Relaxed and dedicated to uncomplicated pleasure, Miami embodies the spirit of Florida and adds a Latin twist. Though you could be forgiven for spending most of your holiday unwinding on the spectacular beaches, golf courses and spa centres, there is no shortage of things to see and do in the city and surrounding area. Florida Beaches Florida is famed for its beaches – swathes of white sand lapped by clear waters blessed with year round sunshine. Whether you’re looking for a secluded hideaway or a beach bustling with activity, there is something to suit everyone. Clearwater and St Pete Beach offer a wealth of activities and buzzing atmosphere. Naples and Longboat Key are more upmarket, offering fine dining and shops.
Florida Keys A longer drive from Orlando, this idyllic string of coral islands dot the emerald waters off the south coast of Florida and are home to the only living-coral barrier reef in the United States. Dive into a stunning underwater world of shimmering marine life, discover a plethora of flora and fauna both above and beneath the waves, and admire some of the most beautiful sunsets you will ever see. Key West The tiny island of Key West is the southernmost city in the continental United States and it boasts a laid back charm and a host of activities including diving and snorkelling. Stroll along palm-lined streets and learn about local history at the Audubon House or Ernest Hemingway’s Home. Discover shipwrecks, visit the gorgeous butterfly conservatory or explore the 19thCentury fort in Tortugas National Park which is only accessible by boat. Savour fresh seafood and try the island’s signature dessert, key lime pie. The Everglades National Park Visit the beautiful Everglades National Park, a UNESCO International Biosphere Reserve. Covering over 1½ million acres the national park is home to many ecosystems which are home to an array of wildlife species including alligators, bobcats, manatees and a few of the last remaining Florida panthers.
a • Call 01306 747000 • kuoni.co.uk
Orlando • Florida
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Orlando Executive Plus Homes ssssd
Orlando Executive Homes s s s s
The ultimate Orlando Homes experience, with the added benefits of a Jacuzzi or a games room The largest Orlando Homes on offer with the highest standard of furnishings, the Orlando Executive Plus Homes provide a comfortable home away from home in a resort-style gated community, a golfing community, or with views overlooking a lake or conservation area. Complimentary Wi-Fi enables you to carefully plan each exciting day, while the pool is a great place to relax and refresh after a long day of exploration. With options of either three, four, five or six bedrooms with double or twin bed configurations, no matter what your group size, there is an option for you. Orlando Executive Plus Homes are all located within 10-25 minutes of the city’s most popular theme parks and include a complimentary welcome pack on arrival.
Offering a great value way of experiencing an Orlando self-catering holiday for all the family A great middle-ground option, the Orlando Executive Homes are great for families or groups of friends. Of a higher standard than the Orlando Standard Plus Homes, these offer a higher level of furnishings and like the Orlando Executive Plus Homes, they feature a Jacuzzi or games room and complimentary Wi-Fi. Available with three to six bedrooms, there are a wide range of options so that you can choose the perfect holiday getaway. Located 10-30 minutes for the theme parks, they each offer a fantastic location.
Guide price from £1103 per person 04 Jan-12 Mar 2016. · High season from £1232 per person 14 Jul-16 Aug; 01 Sep-10 Oct 2016 · Extra night from £71 · Single supplement from £71 · Guide price based on 2 people sharing for 7 nights in a 3 bed Executive Plus Home with pool · Economy flights based on Virgin Atlantic from London Gatwick · No transfers · Ref US0173 · Call or see online for latest offers and prices.
Guide price from £928 per person 04 Jan-12 Mar 2016. · High season from £1057 per person 14 Jul-16 Aug; 01 Sep-10 Oct 2016 · Extra night from £46 · Single supplement from £47 · Guide price based on 2 people sharing for 7 nights in a 3 bed Executive Plus Home with pool · Economy flights based on Virgin Atlantic from London Gatwick · No transfers · Ref US0177 · Call or see online for latest offers and prices.
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Orlando Standard Plus Homes s s s d An excellent choice for those who appreciate great value, high standards and the freedom to explore independently Although the most basic Orlando Home option, each of these homes still features a pool, air-conditioning, lounge, television, dining area, kitchen, bath, shower, bedding, towels and laundry facilities. Unlike the higher standard of homes, Wi-Fi is only available at an additional cost. Choose from a range of three to six bedroom houses, some featuring an additional sofa bed for the ultimate capacity. A little further out, Orlando Standard Plus Homes are 15-35 minutes from the theme parks.
Car hire Car hire is a definite must for an Orlando Home holiday, making it much easier to access all of the major attractions that the city has to offer. Each of the major theme parks have easily accessible carparks and as long as you leave time for a bit of city congestion, you’ll find travelling to and from them very easy. A car is also great for longer getaways where you can explore more of the beautiful state of Florida. The level of convenience cannot be stressed enough with it making it much easier to pick up groceries from the local store or head to the abundance of delicious local restaurants and lively bars.
Guide price from £879 per person 04 Jan-12 Mar 2016. · High season from £1008 per person 14 Jul-16 Aug; 01 Sep-10 Oct 2016 · Extra night from £39 · Single supplement from £39 · Guide price based on 2 people sharing for 7 nights in a 3 bed Executive Plus Home with pool · Economy flights based on Virgin Atlantic from London Gatwick · No transfers · Ref USO181 · Call or see online for latest offers and prices.
See page 8 for more details on our car hire packages.
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Important Holiday Information & Booking Conditions
Visit a Kuoni store
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Selected John Lewis stores
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Travel Agents
No. 1 Traveller The award winning No.1 Traveller lounges feature a Travel Spa, complimentary food and drink, cinema and free Wi-Fi. With lounges at London Gatwick North and South terminal and London Heathrow Terminal 3, you can start your holiday experience before you leave the airport*.Take the stress out of the airport and relax in one of the No.1 Traveller lounges. In addition to the signature warm welcome, take advantage of the sumptuous lounge spaces, panoramic runway views, fully-tended bar and freshly prepared food. Entertainment and relaxation options are provided in equal measures so you can spend your time at the airport on your terms.
the latest news and events around the world. • Foreign Exchange; available in all lounges at your convenience – the best currency exchange rates in the airport from the comfort of your seat. Kuoni can offer you a range of lounge experiences to suit your requirements. Why not treat yourself just because you are going on holiday or if you are travelling for a special occasion upgrade to the Wedding or Celebration package? Standard Lounge Pass (from £20) includes access to the lounge, complimentary food and drink, Wi-Fi, Cinema* area and a selection of daily newspapers. Kuoni Exclusive Offer, pre-book your spa treatment and receive a £5 discount. Call 08442 64 64 40 and quote your Kuoni booking reference.
Key features: • Bistro; choose from a menu of freshlyprepared hot and cold light dishes made to order. • Fully-tended bar; comfortable seating and a relaxing ambience in the bar area, the welcoming staff are ready to take your order (champagne and cocktails at an additional charge) • Travel Spa; offering a range of treatments from massages to facials and manicures to pedicures. Add something extra to your pre-flight experience and leave for your destination feeling great. • Keep up to date; complimentary Wi-Fi and a wide selection of newspapers and magazines will keep you up to speed with
The Wedding and Celebration Packages (from £90)** will provide standard pass plus, reserved seating, a bottle of champagne, two 15 minute spa treatments and a tailored sweet treat gift. To guarantee space in the spa, pre-book your treatments by calling 08442 64 64 40 and quote ‘Platinum Kuoni Package’ with your booking reference. * Lounge features and spa treatments may differ slightly between terminals. **package prices are quoted per couple.
Your Flight Options British Airways
American Airlines
Virgin Atlantic
United Airlines
Air Canada
Type of Service
Scheduled
Scheduled
Scheduled
Scheduled
Scheduled
Departure Airport
London Gatwick, London Heathrow
London Heathrow, Manchester
London Heathrow, London Gatwick
London Heathrow, Birmingham, Manchester, Edinburgh, Glasgow & Belfast
London Heathrow
Seat pitch in Economy
31"
31"
31"
Up to 32"
Up to 33"
38"
Not applicable
38"
Not Applicable
Available on Vancouver flights
Flat Bed
Flat bed
Flat bed
180 degree Flat Bed
Flat bed
Yes
Yes
Yes
Yes*
Yes
Yes
Yes
Yes
Yes#
Yes
Online Check in
24 hrs prior to flight departure
24 hrs prior to flight departure
24 hrs prior to flight departure
24 hrs prior to flight departure
24 hrs prior to flight departure
Pre-Seating
- Free at Check in or 24 hrs - Free at Check in or 24hrs prior prior to departure to departure - From £65 pp per - Free at Check in or 24 hrs prior to departure - F ree prior to departure flight when travelling in Club travelling in Upper Class or - Preferred seating World; - From £50 pp per flight Premium Economy when travelling in World Traveller available - F rom £25 pp per flight when Plus; - From £25 pp per flight when at a supplement travelling in eceonomy travelling in Economy
Free at time of booking subject to availability
Free at time of booking subject to availability
Baggage Allowance
Economy - One piece up to 23kg World Traveller Plus - Two Pieces up to 23kg Club World - Three pieces up to 32 kg each
Economy - One piece up to 23kg Business Class - Two pieces up to 32 kg each
Economy - One piece up to 23kg; Premium Economy - Two pieces up to32kg each; Business Class - Two pieces up to 32kg each
Airline
Seat pitch in Premium Economy Seat Pitch in Business Class Audio Visual on Demand Meals/Drinks included in economy
Economy - One piece up to 23kg Business and First Class - Three pieces of up to 23kg each bag.
Economy - One piece up to 23kg Premium Economy Two Pieces up to 23kg each Upper Class - Three pieces up to 32 kg each
* Dependant on aircraft type & not on demand in economy # soft drinks only in economy; Please note, seat pitch and entertainment guides apply to the long-haul sectors of the flights and may vary for domestic or regional flights.
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kuoni.co.uk
Important Holiday Information & Booking Conditions
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Virgin Atlantic
For over 30 years, Virgin Atlantic has been one of the world’s leading long haul airlines, annually flying over six million passengers to more than 30 of the world’s most amazing destinations. Virgin Atlantic is famous for creating memorable journeys, by providing awardwinning, excellent value products and friendly service in every class. From the big picture, to the tiniest detail, Virgin Atlantic has the vision and service commitment that sets them apart from other airlines.
Upper Class
Premium Economy
At Virgin Atlantic, they believe the getting there should be just as enjoyable as being there, which is why they created Upper Class. Your journey begins with a complimentary chauffeur driven car* to the airport.
Virgin Atlantic Premium Economy gives you all those extras that make flying even more enjoyable, for a less than premium price. Enjoy dedicated check in and priority boarding, a preflight glass of bubbly, your choice of three tasty meals, and an after dinner liqueur. The Premium Economy seat is covered in soft, purple leather and it’s one of the biggest in its class, with a seat width of 21” (53cm), up to a 38” (95cm) seat pitch, plus footrest. On landing, you’re one of the first off the plane, and because your bags have priority tags, they’ll be some of the first off the plane too.
When it’s time to board your flight, you’ll discover your Upper Class Suite. Its unique design gives you plenty of privacy to relax, watch a movie or just chill out with a good book. If you’d like to sleep, your seat easily converts into one of the longest, most comfortable fully flat beds in business class.
Economy The Upper Class meal experience offers a delicious multicourse lunch or dinner served with cocktails and fine wine. Our onboard bar is also a great place to enjoy a drink or two. Before arrival, you’ll be offered a classic British afternoon tea, or breakfast, depending on the time of day. With Virgin Atlantic Upper Class, you’ll enjoy exceptional comfort and service, arriving at your destination refreshed and ready for whatever the day has in store. * Chauffeur driven car service available at most destinations with selected Upper Class fares ( J, D, I & C class). Mileage restrictions apply.
Virgin Atlantic Economy puts the fun back into flying. It’s an easy journey from start to finish, and all for a great price. Your comfy seat has a 31” (79cm) seat pitch, with an adjustable headrest and armrest. If you’d like more space, it’s easy to upgrade to an extra legroom or exit row seat. The Economy meal experience offers a tasty choice of three meals, including a vegetarian option, and, on most flights, there’s a separate dessert service and a speciality cocktail. The journey will fly by with over 300 hours of on demand* entertainment available on your seatback screen. * On demand entertainment available on all A330, A340-600, 747 and 787 aircraft.
British Airways FIRST
Online Check-in & Check-in kiosks
Your First experience begins before you board. First lounges* are elegant and calm, a perfect escape to enjoy refreshments. On board, your suite is your sanctuary in the sky, a discreetly serviced and smartly equipped haven. Choose from the à la carte menu and your meal will be prepared to order.
•C heck in online from 24 hours before your flight departs to minimise queuing at the airport. You can even select your preferred seat and print your boarding pass. • I f you don’t have online access, save time by using a Check-in kiosk*** at the airport, giving you the same seating and boarding pass options as our online check-in service.
Club World
British Airways has one of the UK’s largest and most modern fleet of aircrafts and offers an incredibly wide- ranging flight network around the globe. Kuoni has worked in close partnership with British Airways for many years and we are delighted to continue promoting British Airways’ reassuringly professional services.
Choosing Club World means travelling in comfort. Dedicated departure lounges and an Elemis Travel Spwa** are designed to give you choice before your flight, whether you wish to enjoy refreshments or be pampered. The Club World seats are bigger, wider and more comfortable and convert into a fully flat bed. Local and international cuisine is served, along with specially selected wines and Champagnes. And if you are still peckish, help yourself to healthy snacks and tasty treats from the Club Kitchen.
Terminal 5
World Traveller Plus
Regional flying
World Traveller Plus offers a separate, smaller environment providing you with a more relaxing and peaceful journey. Unwind in the comfort of extra legroom and an improved, wider seat. For your main meal, choose from a menu offering two Club World meal options, served to you on white china crockery with metal cutlery and linen napkins (available on flights to and from London Heathrow).
British Airways UK domestic connections are available for a supplement from Manchester, Glasgow, Edinburgh, Newcastle and Aberdeen.
Designed specifically to provide a seamless flow through the airport, Terminal 5 will help you travel in style. As you drift through the modern terminal you will discover over 100 retail stores, boutiques and restaurants. Transferring through Terminal 5 is quick and easy with flight connections conveniently located in the heart of the terminal to help you meet your onward flight with minimum fuss.
* Dedicated lounges are available at selected airports ** Available on selected routes. *** Available at selected airports.
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Important Holiday Information & Booking Conditions
The following terms and conditions (‘booking conditions’) form the basis of your contract with Kuoni Travel Limited. Please read them carefully as they set out our respective rights and obligations. By asking us to confirm your booking, we are entitled to assume that you have had the opportunity to read and have read these terms and conditions and agree to them. Except where otherwise stated, these booking conditions only apply to holiday arrangements which you book with us in the UK and which we agree to make, provide or perform (as applicable) as part of our contract with you. All references in these booking conditions to ‘holiday’, ‘booking’, ‘contract’, ‘package’, ‘tour’ or ‘arrangements’ mean such holiday arrangements unless otherwise stated. In these booking conditions, ‘you’ and ‘your’ means all persons named on the booking (including anyone who is added or substituted at a later date) or any of them, as the context requires and ‘lead name’ means the person who makes the booking. ‘We’, ‘us’ and ‘our’ means Kuoni Travel Limited.
Before you book 1.1 CHOOSING YOUR HOLIDAY The holidays contained within this brochure are for departures between 01 January 2016 to 31 December 2016. We hope that your Kuoni holiday will live up to your expectations so it is very important that you choose the right holiday for you. Space in our brochures to give detailed information is limited but there is more information online at www.kuoni.co.uk and our staff are always happy to advise and give you their professional opinion. 1.2 CONFIRMING YOUR HOLIDAY When you decide to confirm your holiday with us, please ensure that you cancel any other flights which may have been held for the same dates/airlines, by other Tour Operators/Travel Agents. Failure to do so, may result in the airline subsequently cancelling the flights we have booked, and additional costs being incurred to re-book. 1.3 CRUISE BOOKINGS/THIRD PARTY BOOKINGS i) Where you book cruise only arrangements with us (i.e. just the cruise without any flights, pre or post cruise accommodation or other on shore services which you ask us to arrange for you), your contract will be with the cruise operator (for whom we act as agent) and not us. The cruise operator’s terms and conditions will apply to your booking in addition to the relevant sections of these conditions. These terms and conditions can be found on the cruise operator’s website and we can also provide you with a copy at the time of booking and upon request, An administration fee of £30 will be payable for cruise only bookings. The provisions of the Athens Convention relating to the Carriage of Passengers and their Luggage by Sea 1974 (“Athens Convention”) as amended by the 2002 Protocol and EC Regulation 392/2009 apply to your cruise. This means any liability we or the cruise operator may have to you will be limited in accordance with this Convention (as amended) and Regulation. ii) Where you book only third party holiday arrangements with us (i.e. accommodation, tour or a package without any flights, pre or post tour accommodation or other services that have been provided directly by Kuoni), your contract will be with the third party provider (for whom we act as agent) and not us. The third party provider’s terms and conditions will apply to your booking in addition to the relevant sections of our own conditions. These third party terms and conditions can be found on the provider’s website and we can also provide you with a copy at the time of booking and upon request. 1.4 HOTEL GRADINGS Choosing the right hotel can be a dilemma, especially when travelling to long haul destinations and whilst most hotels have official star ratings locally, in some cases official ratings cannot always be relied on. Subsequently we have categorised all hotels throughout the brochure as three, four or five star to give a general guide. However, standards can vary between hotels of the same class in different countries, and even in the same country. For example city hotels which often cater for business as well as leisure travellers may well have generally higher standards than a beach resort hotel where the whole atmosphere will tend to be more relaxed. It is important to read carefully the individual hotel descriptions. A comparison of the extra night cost shown in the price box against each hotel will also give some idea of how hotels in the same resort/country are likely to compare in terms of general standards. 1.5 SINGLE ROOMS It is an unfair fact of life that single travellers generally have to pay over the odds for a room, often up to twice the price each person in a twin room might have to pay. Please check in the Kuoni Plus box on each page to see if any special offers or single saver rates are available at your preferred hotel. Please note that the standard and location of single rooms is not always comparable to that of twin/double rooms, even when you pay the single supplement. On safari, excursions and touring holidays single rooms cannot always be guaranteed. Supplements paid will be refunded if a single room previously confirmed is not available. i) Why are single travellers asked to pay more for their room? If a single person occupies a double room they will usually be asked to pay extra (a single supplement). Hotels price their rooms,
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as doubles or family rooms and they do not reduce the rates if it is occupied by a single person. The costs to the hotel of providing the room – heating, lighting, cleaning etc are the same regardless of how many people occupy that room. This also applies to selfcatering units where, for example, three people may choose to occupy accommodation priced for four. ii) Why are single rooms sometimes smaller than doubles or family rooms? Hotel design may mean that single rooms are smaller and sometimes less well appointed. While there is normally a supplement for these rooms, the overall cost will usually be less than when a single person occupies a double room. We do not make additional or excessive profits from these supplements. The prices we charge reflect the costs of under occupancy of the rooms contracted to us by the hotel. 1.6 TWIN OR DOUBLE ROOMS Accommodation in all hotels, regardless of the rating, is in standard rooms (sometimes named superior/deluxe) based on twins or doubles unless otherwise stated. 1.7 TRIPLE/QUAD ROOMS A third or fourth person sharing a room either shares existing beds or has an extra bed (which may be of camp-bed style) placed in a double/twin room. As conditions may be cramped you may wish to consider booking two rooms. 1.8 TRAVELLING WITH CHILDREN If you are travelling with young children, it is important to note that child seats are not provided for transfers and the legislation varies from country to country. If you specifically require a car seat, we advise you to either take your own with you, or call our Sales team, and we will do our utmost to try and arrange this for you - there may well be an additional charge for this. 1.9 FREE CHILD ACCOMMODATION STAYS Where we offer ‘free child accommodation stays’ at many of our hotels, these are generally based on sharing existing beds in the room. If you require a separate bed, you must advise us at the time of booking, as there may well be a charge added to your booking, or this charge may be payable locally. Any meal plan charges will still apply. 1.10 MINIMUM STAYS Minimum stays are required at certain hotels for certain periods. Where applicable these will be advised at time of booking. 1.11 BOOKING A ROOM FOR EARLY ARRIVAL OR LATE DEPARTURE Generally hotel rooms will be available between approximately noon and 3pm, and are to be vacated between 10am and noon, irrespective of your arrival or departure times, unless we have stated otherwise. Should you wish your room to be ready prior to noon on your day of arrival or available after 10am for an afternoon or evening departure, it is possible to reserve the room at the time of booking at a cost no greater than the extra night price quoted on the brochure page. 1.12 KUONI PLUS/ROOM UPGRADE/HONEYMOON/ ANNIVERSARY OFFERS When the offer of a room upgrade is mentioned in Kuoni Plus, it is not necessarily an upgrade to the next category featured in our brochure, but usually an upgrade to the next category of room (not suite) available within the hotel. We will of course do everything possible to arrange the provision of a double bed for honeymoon couples but it is not always possible to guarantee this and the provision of a double bed does not constitute a term of your contract with us. Anniversary offers only apply if you’re celebrating your Silver (25th) or Golden (50th) wedding anniversary while on holiday. Remember to advise us if it your honeymoon or Silver/ Golden anniversary and to take a copy of your marriage certificate with you on holiday. In order to qualify for a Kuoni Plus offer, your stay and/or holiday must be started and completed within the date band specified, under the individual offers as stated. For hotel sale discounts and bonus night offers, where there is a minimum stay requirement, the nights spent at the hotel must be consecutive. The Kuoni Plus offers shown are correct, but they may change at short notice, and not all offers can be combined. These offers are frequently updated so for the most up to date and available offers, please contact your travel agent and/or our sales team, or check on-line to check which offers apply to your holiday. 1.13 TOURS - GENERAL HEALTH REQUIREMENTS Most of our tours are not suitable if you have any disability or have reduced mobility (including being confined to a wheelchair). Therefore, in the interest of safety and comfort for all groups as a whole, you must be fit enough to participate or alternatively you must have an able bodied carer to assist you throughout the tour. Please note that some of the featured touring itineraries may involve early starts and long days, with substantial travel between featured sites and destinations. As vehicle and road standards may not be comparable to that of the UK, please keep this in mind when considering any personal health concerns, as well as your general comfort. 1.14 EXTRAS At certain hotels we may offer a complimentary lunch, dinner, or hotel bar credit. At other hotels we may offer up to a 20% discount on food and/or beverage extras usually payable at the end of your stay. This offer is not available if you pay by credit card, nor is a cash alternative available.
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Travel Agents
1.15 BONUS NIGHT OFFERS Where we specify bonus night offers this will not necessarily mean bonus nights are multiplied if you book a longer duration, therefore, please ensure you ask at the time of booking to clarify the number of bonus nights you will receive. 1.16 HOTELS FOR COUPLES Some hotels specified ‘for couples’ cater for mixed sex couples only and in some countries, such as Sri Lanka and Dubai same sex couples are illegal. We recommend that if you are a same sex couple, you thoroughly research your chosen hotel/destination before you book, to ensure it is suitable. 1.17 PASSPORTS/VISAS/HEALTH You will need a full 10 year passport to travel to the destinations we feature in this brochure. Some destinations also require visas. You should contact your GP or a specialist vaccination centre for details of the measures you will need to take prior to departure. Please read page 99 for more details prior to booking your holiday. Many countries including USA now require children to hold their own passports and additional countries are adopting this policy on an ongoing basis. We therefore recommend that all children travel on full passports. 1.18 EXPERIENCES Experiences which form part of your package: We are pleased to be able to offer various ‘experiences’ and activities, such as diving, which you can pre-book in the UK and pay us as part of your holiday arrangements. Some of these experiences and activities may require you to be in good physical and mental health and, by booking with us, you confirm that you and your party are in good health with no medical history that would make it dangerous for you to participate. You must observe safety instructions at all times. We will only accept responsibility for these experiences and activities in accordance with these booking conditions. The experiences and activities are subject to minimum numbers, and may be cancelled at short notice. In such circumstance, you will receive a full refund of monies paid for the excursion or activity in question. Experiences which do not form part of your package: We are also able to offer assistance and reserve certain experiences and activities for you, for which you pay locally. In these circumstances, we only act as a booking agent for the operator or the excursion or activity concerned. Your contract will therefore be with the local operator which provides it and it does not from part of your contracted holiday arrangements with us. The contract will be subject to the local operator’s terms and conditions, some of which may exclude or limit its liability to you, and will be governed by local law and jurisdiction. Kuoni accepts no liability for any breach of contract or negligent act or omission of any excursion/ activity provider. 1.19 CHILDREN ON HOLIDAY Offers are subject to availability of triple or quad rooms. Infants under the age of 2 years on the date of return flight pay from £45 for European flights, £199 for longhaul flights and £249 for Australia/New Zealand flights when travelling in economy. Please note meals are not provided for infants. Infant charges are based on an infant sitting on an adults lap and additional charges will apply for infants requiring their own seat. Any charge for a baby cot in the room and food are paid by the guest direct to the hotel and there is no entitlement to a separate seat on the aircraft if the flight is full. International airline regulations allow only one infant per adult. We do not allow holidays for children under 10 on escorted tours, coach tours or on safari (unless in private minibus). Some destinations, owing to their lack of special child or medical facilities are also not suitable for very young children but we would be happy to advise which hotels or resorts we think suit your requirements best. See the relevant price box where any specific minimum age restrictions are given. 1.20 UNDER 18’S TRAVELLING WITHOUT PARENTS Please note, under 18 year olds travelling without their parents or other adults, (including friends’ parents) will need to have written authority from their parents and translated where necessary, with both notarised. This is necessary for certain countries only and you should ensure that you check the specific requirements of the relevant country to which you are travelling, as you may be refused entry. 1.21 PUBLIC HOLIDAYS Virtually all countries have public holidays, religious or otherwise. The festivities may temporarily disrupt your holiday and some religious holidays such as Ramadan, which affects many Muslim countries may result in a reduction of facilities and entertainment. Others are somewhat chaotic but great fun to be a part of. We suggest that you take this into consideration when selecting your departure date. The dates known to us at the time of going to press, are: Ramadan: 06 June 2016 (approx. for one month) Chinese New Year: 08 February 2016 Hindu Holi Dye throwing feast (India & Nepal): 23 March 2016 Sinhala & Tamil New Year (Sri Lanka): 14 April 2016 Diwali (India): 30 October 2016 King’s birthday (Thailand): 05 December The appropriate Tourist Offices are happy to supply more detailed information or you may wish to refer to the internet.
a • Call 01306 747000 • kuoni.co.uk 1.22 LOCAL FESTIVALS Various events are organised in most towns throughout the season, and we therefore suggest that you thoroughly research your chosen area before booking. 1.23 OTHER HOTEL GUESTS Some hotels specified ‘for couples’ cater for mixed sex couples only and in some countries, such as Sri Lanka and Dubai same sex couples are illegal. We recommend that if you are a same sex couple, you thoroughly research your chosen hotel/destination before you book, to ensure it is suitable. 1.24 HOLIDAY SEASONS Most of the destinations we feature in this brochure are available all year round. Some do have quieter ‘off peak’ periods when you can take advantage of uncrowded beaches and more personal attention from hotel staff at excellent prices. At this time it may be necessary for hotels to scale down the size of some of their facilities, such as restaurants, to match demand. Similarly, during peak periods hotels experience full occupancy which may result in a livelier atmosphere and slower service in busier facilities. 1.25 MEALS i) Meals, if included, are based on table d’hôte menus or a meal voucher system, unless specified otherwise in the text. Holidays which include main meals generally commence with dinner on the day of arrival at your hotel and terminate with breakfast (on half board) or lunch (on full board) on the day of departure. All Inclusive packages generally finish at check-out time on your day of departure between 10am and noon. After this time, payment for any additional meals must be made direct to the hotel. No refunds on meals not taken can be given. ii) Special diets of any kind (including vegetarian) can seldom be catered for adequately within the constraints of a table d’hôte menu and cannot be guaranteed. We would therefore strongly recommend that anyone with special requirements takes a holiday where no meals (or only breakfast) are included and simply buys the most acceptable dishes from the à la carte menu available locally. iii) Where breakfast is included this will more commonly be continental breakfast, although full breakfasts are provided at certain hotels. Please ask at the time of booking if this is important to you. iv) Supplements for optional meal plans offer you the opportunity of being able to budget for extra costs before you go. In some cases you may find the cost of the meal cheaper locally, however we regret that it will not be possible to refund the difference either during or after your holiday. v) Pre booked meals may be subject to dining in the main restaurant only and on occasion it may be necessary to be seated with other hotel guests. If you have paid a half board supplement it may be possible in some hotels to ask for a credit from the table d’hôte dinner to be used against a meal in an à la carte restaurant. Please note that the value of the voucher will generally be considerably less than the half board supplement included in your holiday price. vi) Hotels often place restrictions on restaurants and meal arrangements. All Inclusive does not necessarily mean that unlimited food and beverages are available 24-hours a day and it is uncommon for minibars to be included in such packages. Individual hotels will operate different policies and full details will be provided locally. 1.26 UPGRADING YOUR FLIGHT A longhaul flight is generally not a joyride when flying in economy class on scheduled or charter flights. Flights are often full, your choice of seats may not be available, and it may not be possible to obtain seats together. In many cases a choice of upgrade options may be available, to give you a more comfortable journey at a reasonable supplement. 1.27 FLIGHT SEAT REQUESTS, AIRLINES AND AIRCRAFT We strongly recommend (particularly if you are flying economy class), that you check in early if you have particular seat requests. Kuoni has no control over the allocation of seats by the airline and even if a request has been made with the airline to prebook seats, no guarantee can be made that they will still be available on departure. The provision of particular seats does not constitute a term of your contract with us. Please note airlines operate both older and more modern aircraft within their fleet. We regret we cannot guarantee the type of aircraft you will travel on as this may be subject to change and general availability. Although some airlines offer the facility to book seats online, this is not always possible when booking a holiday through us, as the holidays we offer are based on special Tour Operator fares. In accordance with EU directive (EC) no. 2111/2005, we are required to bring to your attention the existence of a ‘Community List’ which contains details of air carriers that are subject to an operating ban within the EU Community. The Community list is available for inspection at http://ec.europa.eu/transport/air-ban/ list_en.htm We are required to advise you of the actual carrier(s) (or, if the actual carrier(s) is not known, the likely carrier(s)) that will operate your flight(s) at the time of booking. We do this by listing carriers to be used or likely to be used on the relevant brochure pages and/ or your holiday confirmation invoice. Any changes to the actual airline after you have received your tickets will be notified to you as soon as possible and in all cases at check-in or at the boarding gate. Where we are only able to inform you of the likely carrier(s) at the time of booking, we shall inform you of the identity of the actual carrier(s) as soon as we become aware of this. Any change
Important Holiday Information & Booking Conditions
to the operating carrier(s) after your booking has been confirmed will be notified to you as soon as possible. If the carrier with whom you have a confirmed reservation becomes subject to an operating ban as above as a result of which we/ the carrier are unable to offer you a suitable alternative the provisions of ‘If we change or cancel your holiday’ will apply. 1.28 DIRECT FLIGHTS The flight routings used in connection with our holidays may be used on special fares which do not necessarily take the most direct route. Some itineraries require a change of aircraft en route. A flight that is described as direct is one where there is no need to change aircraft during the journey. However stops may be made en route for refuelling or to let passengers on and/ or off. Details of any stops will be given on your itinerary wherever possible. However, should you require this information at an earlier stage, please check with your Travel Agent and/or our Sales staff at the time of booking, or our HelpDesk once the booking has been invoiced. 1.29 CODE SHARE FLIGHTS It is a common practice for scheduled airlines to use a code s hare system, which may include you flying with a partner airline. Where this situation arises, it is not classed as a major change. 1.30 ‘NO FRILLS’ CARRIERS We provide a choice of scheduled and ‘no frills’ carriers to take advantage of the flexibility and pricing available. You should note that ‘no frills’ flights do not include in flight meals. The deposit at the time of booking is £150 per person or 10% of the total holiday cost, whichever is the greater plus the cost of the airfare. However, it may occasionally be necessary to charge a higher deposit due to a fluctuation in airfares, details of which would be advised to you at the time of booking. Any changes to destination / routing will be subject to availability and will incur the loss of the original deposit collected. Date and name changes are permitted, subject to availability and the relevant charges imposed as per the individual airlines own policies (details available on request). Any changes made may also result in additional charges due to an increase in airfare or charges imposed. 1.31 CHARTER FLIGHTS We provide these to destinations where there are usually no direct scheduled flights, and/or insufficient capacity on these services to meet demand. A charter flight is usually the cheapest and quickest way of reaching the particular destination. However, it should be noted that leg room is slightly less than in economy on some scheduled flights. 1.32 SMOKING The majority of airlines have introduced a total smoking ban on most or all of their flights and many hotels also now have a nonsmoking policy in hotel rooms and public areas. Please ask at the time of booking if this information is important to you. 1.33 SPECIAL REQUESTS Where a special request eg. diet, room location, twin or double bedded room, a particular facility at a hotel, flight seat requests and/or particular meals etc. is an important factor in your choice of holiday, you must advise us when the booking is made. We are happy to pass your request on to the hotel, airline or other supplier but cannot guarantee that it will be accommodated. We will also pass on any dietary requests to airlines but we recommend that you check directly with the airline once your tickets have been issued. The provision of any special request does not constitute a term of your contract with us. Confirmation that a special request has been noted or passed on to the supplier or the inclusion of the special request on your confirmation invoice or any other documentation is not confirmation that the request will be met. Unless and until specifically confirmed, all special requests are subject to availability. For your own protection, you should obtain confirmation in writing that a special request will be complied (where it is possible to give this) where it is important to you. 1.34 IF YOU HAVE A DISABILITY OR MEDICAL CONDITION WHICH MAY AFFECT YOUR HOLIDAY If you have any medical condition or disability which may affect your holiday or any special requirements as a result of any medical condition or disability (including any which affect the booking process), please tell us before you confirm your booking so that we can assist you in considering the suitability of the arrangements and/or making the booking. In any event, you must give us full details in writing at the time of booking and whenever any significant change in the condition or disability occurs. You must also promptly advise us if any medical condition or disability which may affect your holiday develops after your booking has been confirmed. Kuoni complies fully with Regulation (EC) No 1107/2006 concerning the rights of disabled persons and persons with reduced mobility when travelling by air and is delighted to offer assistance to disabled persons or persons with reduced mobility provided that we are given full information about your specific requirements at the time of booking. Whilst we are happy to make a special request for you with the airline/s concerned, please be aware that we cannot guarantee the provision of highloaders for embarking/dis-embarking the aircraft. 1.35 EXCURSION/MEAL PACKAGES Excursion or meal packages which are offered in this brochure are not always cheaper than buying the same arrangements locally. It is
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often the case that these packages are offered for the convenience of being both booked and paid for in the UK. The cost of any unused tours within excursion packages may not be refunded. 1.36 LOCAL PURCHASES We cannot accept responsibility for any items you may purchase locally ie: jewellery/furniture etc and the quality and value of such cannot be guaranteed. We recommend that you check whether or not any extra charges will be payable for import duty or freight and we are unable to assist with any costs you may incur in this respect. 1.37 GROUP TRANSFERS Our holidays include group transfers from airports/hotels and vice versa unless otherwise stated on the appropriate pages or your documentation. A group transfer is generally a shared transfer and the type of vehicle used will normally be dependent upon the size of the group, with stops being made en route to drop off/pick up other clients and therefore, the actual duration of your transfer will be dependent upon this. Alternatively, in many destinations, you have the choice of upgrading to your own private transfer at the appropriate cost, details on request. 1.38 WEATHER World weather is becoming more erratic and unpredictable and we cannot be held responsible for disruption to your holiday due to bad or unusual weather conditions. 1.39 OUR STAFF We pride ourselves on the quality and friendly professionalism of our staff. In our search to continually try and improve our level of service, we are committed to on-going training, part of which involves the recording of phone calls. 1.40 LATE BOOKINGS & SPECIAL OFFERS Please note that many of the hotels and tours included in our late bookings and/or special offers are also featured in our other main brochures/website. Any offers/facilities detailed therein are not applicable to late bookings or special offers unless otherwise stated.
Booking and paying for your holiday 2.1 YOUR COMMITMENT TO US When you or your Travel Agent wish to confirm a holiday booking you must pay a deposit of either £175 per person or 10% of the holiday cost, whichever is the greater, or any higher deposit which applies to your holiday (such as for cruise, where a deposit of 20% applies). The deposit will only be refundable as set out in these booking conditions. Please note some airlines have certain ticketing deadlines and some hotels have certain booking and cancellation conditions and these may affect any cancellation charges – please refer to 3.3 - Cancelling your holiday.
Kuoni’s price guarantee All prices quoted in this brochure are calculated on rates of exchange as known on 09 October 2015 and as published in the Financial Times of 11 October 2015 (£1=0.6532). Brochure prices can go up or down. Before you make a booking we will give you the up to date price of your chosen holiday, including the cost of any peak season supplements, fuel surcharges, upgrades or additional facilities which you have requested*. Once you have accepted this price and a booking has been made, that price is fully guaranteed and will not be subject to any surcharges. *See out of date range flights at 2.3 PRICE INCLUDES • The services of Kuoni resident representatives (tour leaders on escorted tours) or Kuoni appointed local agents with English speaking staff in most of the areas featured in this brochure. • Economy class airfares on scheduled (or charter flights) on IATA carriers and other airlines from UK as per itinerary (Air fares are based on group travel and changes of reservations are not permitted without the confirmation of Kuoni). • 44 Ibs (20 kgs) baggage allowance or on selected routes eg USA/Caribbean 2 pieces of luggage (dimensions not exceeding 1 at 62” and 1 at 55”) plus 1 piece of hand baggage (dimensions not exceeding 45” unless otherwise stated). • Accommodation and sightseeing as specified in the itinerary. • Meals as shown under hotel and tour text. • UK departure tax. • Government taxes and compulsory service charges. • Transfers from airport/hotels and vice versa unless otherwise stated on the appropriate pages. NOT INCLUDED • Visa fees, overseas airport taxes, overseas porterage, any government taxes or compulsory charges introduced after publication of this brochure. • Optional excursions or activities booked during your holiday.
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Important Holiday Information & Booking Conditions
When you make a booking, the lead name confirms that you understand and have accepted these booking conditions and our Important Holiday Information which forms our booking conditions. We reserve the right in our absolute discretion to refuse to accept any booking without necessarily specifying a reason. Many airlines now require the full name of all passengers travelling. We will therefore ask you at the time of booking to provide us with your first forename (as shown in your passport) as well as your title and surname. When booking your holiday, if you wish to make a modification to a holiday shown in the brochure we will try to assist. Should you wish to change to an alternative featured hotel, this will be charged at the difference in published price, as long as Kuoni holds the space required. Additional services will be quoted for upon request. Should you wish to extend your holiday by making your own private arrangements, this can usually be done subject to an administrative charge of £3 per person per night. Prices for accommodation only bookings can be quoted on request. We accept various methods of payment, however please note that if you choose to pay by credit card, there will be a charge levied. You can of course opt for an alternative method of payment ie: cheque or by debit card or cash. 2.2 OUR COMMITMENT TO YOU We will arrange to provide you with the various services which form part of the holiday you book with us. Before your booking is confirmed and a contract comes into existence, we reserve the right to increase or decrease, and correct errors in advertised prices (see Kuoni’s Price Guarantee on previous page) and to change any of the information contained in this brochure. Changes will be made known to you at the time of booking. The prices we advertise are based on specially negotiated airfares to be booked in a specific airline booking class. At the time of booking, if there is a lack of availability in the specified class on any particular flight, we will endeavour to secure seats for you in an alternative economy class and you will be told the amount of the applicable flight supplement / higher deposit before you book. A booking is not accepted until we issue an invoice. The date shown on the invoice, which will be sent to you or your Travel Agent is the date of booking. It is important to check the details on the invoice when you get it. If any details appear to be incorrect or incomplete, please contact us or your Travel Agent immediately as it may not be possible to make changes later. We regret we cannot accept any liability if we are not notified of any inaccuracy (for which we are responsible) in any document within 10 days of our sending it out (5 days for tickets). We will do our best to rectify any mistake notified to us outside these time limits but you must meet any costs involved in doing so. Once your booking is confirmed, you will be given a reference number. Your booking reference is also used as your unique password. It is important that you do not give your reference number to anyone or it will allow access to view, amend or cancel your booking via our website. The Package Travel, Package Holidays and Package Tours Regulations 1992 require us to provide security for the monies that you pay for the package holidays booked from this brochure and for your repatriation in the event of our insolvency. We hold an Air Travel Organiser’s Licence issued by the Civil Aviation Authority (ATOL number 0132). When you buy an ATOL protected air inclusive holiday or flight* from us you will receive a confirmation invoice from us (or via our authorised agent) confirming your arrangements and your protection under our ATOL. In the unlikely event of our insolvency the CAA will ensure that you are not left stranded abroad and will arrange to refund any money you have paid to us for an advance booking. Please note: Not all holiday or travel services offered and sold by us will be protected by the ATOL scheme * The air inclusive holidays and flights we arrange are ATOL protected providing either the person who pays for the booking is present in the UK when the booking is made or the first leg of any flight or flights we arrange for you commences in the UK. For further information, visit the ATOL website at www. atol.org.uk. We are a member of ABTA (ABTA No V258X). When you buy a package holiday that doesn’t include a flight, protection is provided by way of a bond held by ABTA The Travel Association. Please go to www.abta.com for a copy of the guide to ABTA’s scheme of Financial Protection. If you book arrangements other than a package holiday from this brochure (e.g. accommodation only), the financial protection referred to above does not apply. If we, or the suppliers identified on your ATOL certificate, are unable to provide the services listed (or a suitable alternative, through an alternative ATOL holder or otherwise) for reasons of insolvency, the Trustees of the Air Travel Trust may make a payment to (or confer a benefit on) you under the ATOL scheme. You agree that in return for such a payment or benefit you assign absolutely to those Trustees any claims which you have or may have arising out of or relating to the non-provision of the services, including any claim against us, the travel agent (or your credit card issuer where applicable). You also agree that any such claims may be re-assigned to another body, if that other body has paid sums you have claimed under the ATOL scheme. 2.3 OUT OF DATE RANGE FLIGHTS Our brochures are prepared well in advance and scheduled airlines will generally not have loaded their seats to sell until approximately 10 months before the departure. Should this apply we will inform you at the time of booking and calculate the price in anticipation that seats will be available in the specific airline booking class to which our specially negotiated airfares apply. We will issue an invoice recording the arrangements reserved for you and will take a deposit. A contract between us will then come
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into existence on the basis that the price payable will be that applicable when the airline releases the seats and the timings and other flight details will be those confirmed at that time which may be different to those advised at the time of booking.. When the airline seats become available to book we will tell you the price and other flight details and give you 7 days to tell us whether you wish to continue with the booking on the basis of the confirmed price and other details or cancel and receive a full refund. If you wish to continue with the booking, we will issue a revised invoice. In the event that flight seats do not become available, you will receive a full refund of your deposit. We will have no other liability and will not be responsible for refunding the cost of any services booked in conjunction with the flights. 2.4 PEAK SEASON SUPPLEMENTS During peak periods such as Christmas and Easter when demand outstrips the supply of airline seats and accommodation, you may find that supplements are added to the cost of your holiday. The supplements may be for certain holiday departures and/or accommodation on specific dates.They do not necessarily indicate that additional services such as Gala dinners will be provided. The cost of these supplements will be quoted to you at the time of booking. 2.5 ‘FROM PRICES’ Kuoni offers you the flexibility to create your own holiday from the range of accommodation and services available. Because of the wide choice, it is not possible to list every price on every date. A ‘from’ price is indicative of the lowest price available for the hotel or itinerary featured but this may vary depending on a number of factors such as your date of travel and choice of accommodation. To help you in choosing a holiday which is tailor made by us to your requirements, please call our Sales team, or visit your travel agent or our website for further information about services and prices. We will be happy to provide you with an up to date quote. 2.6 PAYING FOR YOUR HOLIDAY After your booking is taken and a deposit received, a confirmation invoice will be sent to you detailing the total cost due. Full payment must be received not less than 61 days (or 91 days where you book a cruise) before departure. If we or your travel agent have not received full payment at least 61 days (or 91 days for a cruise booking) before departure, we reserve the right to treat your booking as cancelled by you and forfeit your deposit by way of cancellation charges. If we do not cancel straight away because you have promised to make payment, you must pay the cancellation charges shown in 3.3 depending on the date we reasonably treat your booking as cancelled. If you make a holiday booking within 61 days (91 days for a cruise) of your departure date then you must pay the full cost of the holiday at the booking stage. All money paid by you to one of our authorised travel agents for your holiday will be held by the agent on our behalf until paid to us. 2.7 PRICING ERRORS Whilst we endeavour to ensure that the most up to date and correct prices are shown on our website and in our brochures, there may on occasion be an incorrect price shown, due to an unfortunate error. When we become aware of any such error, we will endeavour to notify you at the time of booking (if we are then aware of the mistake) or within 7 days of the time of booking, or as soon as reasonably possible. We must reserve the right to cancel the booking if you do not wish to accept the price which is actually applicable to the holiday in which case, you will be given the choice to amend your booking to an alternative holiday, at the correct price. 2.8 OVERLAPPING PRICE PANELS Holidays which do not fall completely within the date bands specified in the price box may be subject to a reduction or increase. The exact cost of your holiday will be confirmed to you at the time of booking. 2.9 INSURANCE It is important that you have insurance cover and that it is adequate and suitable for your particular needs. If you fail to take out insurance and have to cancel your booking, you will be charged in accordance with our normal terms and conditions – see 3.3 – Cancelling your holiday. Furthermore, if you require medical/ any other form of assistance whilst on holiday you will not be covered and you in turn may incur significant costs. Please read your policy details carefully and take them with you on holiday. 2.10 TRAVEL INFORMATION AND DOCUMENTS After booking you will receive an invoice with important information relevant to your destination. We strongly recommend that you check the details carefully and read all of the information provided. Please ensure that you check your flight timings carefully on your tickets. The correct timings, using the 24 hour clock, may have been adjusted since you received your invoice. Approximately 10-14 days prior to departure you will receive your e-ticket together with your final itinerary. In the case of late bookings, changes or payments, this information may be emailed to you to ensure receipt.
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Travel Agents
If you want to change or cancel your holiday 3.1 CHANGES OR ADDITIONS TO YOUR HOLIDAY If you want to change any part of your holiday arrangements after the invoice has been issued, we will do our best to make the change, but it may not be possible. Any request for changes must be made in writing by the person who made the original booking, or his or her travel agent. If it is possible to make the change, it will be subject to an administration charge of £50 per booking, and payment of any further costs incurred as a result of the change. If we agree that you may change your booking to a holiday of lower value, and then you cancel that holiday, we reserve the right to levy cancellation charges on the value of the original booking. Scheduled airlines normally regard name changes as a cancellation and rebooking, and any alteration may incur a 100% cancellation charge in respect of the air fare. Please note that save for the transfer of a booking (see below), or the addition of any offers made by Kuoni in the brochure which were not requested at the time of booking, it will not be possible to make changes within 30 days of your scheduled departure date. 3.2 TRANSFERRING BOOKINGS If any person named on a booking is prevented from travelling as a result of illness, the death of a close relative, jury service or other significant reason, we will agree to that person’s booking being transferred to another person (introduced by you) who satisfies all the conditions applicable to the package, subject to both persons accepting liability for full payment of the holiday cost and all costs and charges incurred by us and/or incurred or imposed by any of our suppliers in order to make the transfer. We must be given at least 14 days notice of the transfer request. An administration charge will be made of £50 per person for requests made more than 61 days (91 days for a cruise) before departure. For flight inclusive bookings, you must pay the charges levied by the airline concerned. As most airlines do not permit name changes after tickets have been issued for any reason, these charges are likely to be the full cost of the flight. If you request to change all names on a booking, this will be considered as a cancellation and new booking and full cancellation charges will apply. 3.3 CANCELLING YOUR HOLIDAY If you or anyone on your holiday booking decides to cancel the holiday, the lead name must notify us of the decision as soon as possible. Any notification by telephone must also be confirmed in writing or by e-mail within 24-hours by the lead name. Cancellation will take effect from the day we are notified provided that written confirmation is received by us within 24-hours of the original notification. A cancellation invoice will be sent to you or your travel agent within 7 days, if you do not receive this please contact us immediately in order to prevent an increase in charges. You may also check your booking has been cancelled on our website, www. kuoni.co.uk. Should you already be in receipt of your airline tickets please also return these to us along with your cancellation request. The following scale of charges will be payable depending on when the notification of cancellation is received. Insurance premiums and amendment charges are not refundable in the event of cancellation. References to the deposit include all sums paid or payable at the time of booking. Period prior to departure notice of cancellation is received by us
Cancellation charge per person cancelling or your travel agent
Prior to 61 days: 60 – 42 days: 41 – 33 days: 32 – 15 days: 14 days or less:
loss of deposit (91 days if your booking includes a cruise) 50% of total holiday cost (90-42 days if your booking includes a cruise) 60% of total holiday cost 90% of total holiday cost 100% of total holiday cost
NB In certain cases the airline may have applied certain ticketing deadlines to your booking and this may result in higher cancellation charges. This also applies to certain hotels, who may often charge a higher cancellation fee regardless of the above-mentioned timeframes, and you may therefore be charged a higher amount than detailed above. It is therefore important to enquire for details at the time of booking and cancellation. We would strongly recommend that you take out appropriate travel insurance which provides cover against loss of deposit or cancellation fees. If you have taken advantage of an airline offer as detailed on the relevant page and paid a higher deposit, the cancellation charge payable by you will be the higher of this deposit or the appropriate cancellation charge detailed above.
If we want to change or cancel your holiday 4.1 BROCHURE ACCURACY We rigorously check the information given in our brochure about accommodation, resorts, itineraries etc., to ensure it is correct to
a • Call 01306 747000 • kuoni.co.uk the best of our knowledge at the time of going to press (October 2015). However, as brochures are prepared well in advance, advertised descriptions and facilities may change before and after you book. Please check the up to date position at the time of booking. Please bear in mind that hoteliers, restaurateurs, night club owners etc., may wish to maintain or improve their facilities, or even take a break themselves. Flight times, carriers and routes in the brochure are given for guidance only as there may be changes. Final details will be shown on your tickets. Tour, excursion, cruise or safari itineraries may change as a result of local conditions. Circumstances such as these, or weather conditions, time of year or other situations beyond our control etc., may cause some of the amenities we have described to be unavailable or different from those advertised in our brochure. When we are told of any significant or long term changes we will always endeavour to advise you prior to your departure. 4.2 BUILDING AND DEVELOPMENT WORK Many hotels and resorts are continuing to develop, sometimes rapidly and intensively and often with little or no advance warning. Whilst we have no control over such work, as a responsible tour operator, it is important to us that you are aware of any significant building/refurbishment work that may be going on during your stay. General refurbishment at hotels is necessary to maintain standards but if we are informed of such work we will endeavour to notify you of as soon as possible, however near to your departure this may be. 4.3 FLIGHT CHANGES The flight timings shown in our brochure, on our website and/ or detailed on your confirmation invoice are for guidance only and are subject to alteration and confirmation. Flight timings are outside our control. They are set by airlines and are subject to various factors including air traffic control restrictions, weather conditions, potential technical problems and the ability of passengers to check in on time. Airlines occasionally may change the type of aircraft used on a particular flight without advance warning. Scheduled and charter flight timings, and days of operation are subject to change. We will advise you of any significant changes. Minor timing changes will be shown on the flight tickets, which you should check carefully when received. Should the changes involve a reduction in the duration of your holiday, we will offer you a refund of any applicable costs. Any change in the identity of the airline, flight timings and/or aircraft type (if advised) will not entitle you to cancel or change to other arrangements without paying our normal charges except where specified in these conditions. 4.4 IF WE CHANGE OR CANCEL YOUR HOLIDAY BEFORE YOUR DEPARTURE We hope and expect to be able to provide you with all the services we have confirmed to you at the time of booking. We plan arrangements a long time in advance of your holiday using independent suppliers such as airlines, hotels etc., over whom we have no direct control. On occasions changes do have to be made, and we reserve the right to make these. Most of these changes are minor. However, occasionally, changes are significant. A significant change includes a change of accommodation to that of a lower category and/or price for the whole or a major part of your time away, a change of flight time of more than 12 hours, a change of UK departure airport (except between London airports), or a significant change of resort area. Similarly, we do our best to avoid cancelling holidays but we must reserve the right to do so. However, we promise we will only cancel your confirmed booking after you have made full payment where we are forced to do so as a result of ‘force majeure’ as defined below or lack of minimum numbers. Please note, some of our holidays require a minimum number of participants to enable us to operate them. If the minimum number of bookings required for a particular holiday has not been received, we are entitled to cancel it. We will notify you or your travel agent of cancellation for this reason no later than 61 days prior to departure. If we have to make a significant change or cancel, we will tell you as soon as possible. If there is time to do so before departure, we will offer you the choice of the following options:(a) (for significant changes) accepting the changed arrangements; or (b) purchasing an alternative holiday from us, of a similar standard to that originally booked if available. If this holiday is in fact cheaper than the original one, we will refund the price difference. If you do not wish to accept the holiday we specifically offer you, you may choose any of our other then available holidays. You must pay the applicable price of any such holiday. This will mean your paying more if it is more expensive or receiving a refund if it is cheaper; or (c) cancelling or accepting the cancellation in which case you will receive a full and quick refund of all monies you have paid to us. If we have to make a significant change or cancel we will, where compensation is appropriate, pay you the compensation payments set out in the table below depending on the circumstances and when the significant change or cancellation is notified to you subject to the following exceptions. Compensation will not be payable and no liability beyond offering the above mentioned choices can be accepted where (1) we are forced to make a change or cancel as a result of unusual and unforeseeable circumstances beyond our control, the consequences of which we could not have avoided even with all due care or (2) we have to cancel because the minimum number of bookings necessary for us to operate
Important Holiday Information & Booking Conditions
your holiday has not been reached (see above). No compensation will be payable and the above options will not be available if we cancel as a result of your failure to comply with any requirement of these booking conditions entitling us to cancel (such as paying on time) or where a change is a minor one. A change of flight time of less than 12 hours, airline (except where otherwise stated), type of aircraft (if advised) or destination airport will all be treated as minor changes. Period before departure within which Compensation a significant compensation change or Per Person cancellation is notified to you or your travel agent More than 60 days: NIL (91 days if your booking includes a cruise) 60 – 42 days: £20 (90-42 days if your booking includes a cruise) 41 – 28 days: £30 27 – 15 days: £40 14 – 0 days: £50 NB: Please be advised that compensation in the event of any significant change to your cruise arrangements, will be made as future credit towards another cruise, rather than a cash value. 4.5 CHANGES DUE TO CIRCUMSTANCES BEYOND OUR CONTROL Except where otherwise expressly stated in these booking conditions, we regret we cannot accept liability or pay any compensation where the performance or prompt performance of our obligations under our contract with you is prevented or affected by, or you otherwise suffer any damage, loss or expense of any nature as a result of, ‘force majeure’. In these booking conditions, ‘force majeure’ means any event or circumstances which we or the supplier of the service(s) in question could not, even with all due care, foresee or avoid. Such events may include, whether actual or threatened, war, riot, civil strife, terrorist activity, industrial dispute, natural or nuclear disaster, adverse weather conditions, epidemics, fire and other situations which are outside our control. 4.6 CRUISE BOOKINGS AND OUT OF DATE RANGE FLIGHTS / ACCOMMODATION Where you make your cruise booking well in advance of departure, it may not be possible at that time to book the flights, accommodation and/or other services you have requested as they are not then available. Where you ask us to do so, we will confirm any such services subject to availability and the applicable price when they are available to book. If these services cannot subsequently be booked as requested or you are not prepared to pay the applicable price, you may cancel them and receive a refund of the amount you have paid in respect of these services. Cancellation or non availability of these services does not, however, entitle you to cancel your cruise or any other confirmed element of your booking without paying the applicable cancellation charges. 4.7 IF WE CHANGE YOUR HOLIDAY ACCOMMODATION We do not control the day to day management of your accommodation, and in exceptional cases it is possible that we may be advised that the reserved accommodation has been overbooked or your accommodation may have to be changed for other reasons. If this happens before your departure or on arrival in resort we will endeavour to provide accommodation of at least the same standard in the same resort area. If only accommodation of a lower standard is available we will refund the difference between the accommodation booked and that available, and will pay up to £50 per person for any inconvenience. 4.8 IF WE CURTAIL YOUR HOLIDAY AFTER DEPARTURE Very rarely, we may be forced by ‘force majeure’ (see 4.5) to change or terminate your holiday after departure but before the scheduled end of your time away. This is extremely unlikely but if this situation does occur, we regret we will be unable to make any refunds (unless we obtain any refunds from our suppliers), pay you any compensation or meet any costs or expenses you incur as a result. 4.9 MINIMUM NUMBERS Price boxes on relevant pages will indicate whether a particular holiday is subject to a minimum number of participants for its operation. Please contact us at the time of booking should you require details regarding the number of people on your tour. We will advise you at least 61 days before departure if minimum numbers have not been reached and as a direct result your tour has to be cancelled. You will then have the choice of booking an alternative holiday with us, changing your departure date at the appropriate additional cost, or having a refund of monies paid. No compensation will be payable and we are unable to offer refunds of any associated costs ie visas etc. 4.10 TOURS Whilst every effort is made to operate a tour as advertised, on occasion it may be necessary to make changes to the accommodation, the routing or order of an itinerary. Unless the change significantly alters the holiday, compensation will not be payable.
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On holiday 5.1 FLIGHT DELAYS In the event of a flight being delayed, we will arrange for the following to be provided, whenever practical, and subject to the airport being able to cater for this:- over 4 hours, an appropriate meal, and for delays of at least 8 hours extending beyond midnight, overnight accommodation will be provided wherever possible. However, this will depend on such factors as the expected length of delay, local availability of accommodation, immigration rulings etc. Where long flight delays result in lost holiday time, no refunds are given by hotels for unused accommodation, as rooms are held for delayed arrivals, not re-let. 5.2 WATER/ELECTRICITY SUPPLIES In many of the less sophisticated destinations we feature, the water and electricity services struggle to keep up with the increased demands from tourism. Limited rainfall can put further pressure on their provision. Hotels do everything possible to maintain full services. However, occasional power cuts and/or water restrictions may be experienced. 5.3 ACCOMMODATION IN THE TROPICS In many hotels, especially beach resorts ‘insects’ in the rooms (eg. cockroaches etc.) are almost inevitable. It should by no means be taken as a sign of dirtiness, as it is simply a fact of life in these destinations. Views from some hotel rooms may be partly obscured by palm trees and other vegetation that can grow very quickly in tropical climates. 5.4 WATERSPORTS AND OTHER ACTIVITIES Many hotels offer watersports and other sporting activities, in some cases these may be free of charge. Please note that in the interest of your personal safety, the operators of these activities may require that you demonstrate your competence (for example a swimming test) prior to commencement and reserve the right to refuse participation for any reason if they feel this may compromise your or another guest’s safety. Please note there may be certain age restrictions for children/adults to do certain activities so please ensure you enquire locally. 5 .5 BEHAVIOUR Most people go on holiday for rest and relaxation, so if in our reasonable opinion or in the opinion of any airline pilot, hotel manager, tour leader or other person in authority, your behaviour is causing or is likely to cause danger, upset or damage to property or is persistently affecting the enjoyment of others, we reserve the right to terminate your holiday. Should this happen no refund or compensation would be paid and we will have no further responsibility for your holiday arrangements including return travel. 5.6 PERSONAL BELONGINGS AND LOST ITEMS For security reasons valuables should be kept to a minimum and packed in your hand luggage along with your medicines, camera, film, electrical or battery-operated appliances, as well as basic essentials such as a change of clothing and toiletries. It can be easy to lose items but it is your responsibility to look after your property at all times and you must ensure you are adequately covered by comprehensive insurance. If you lose any personal items whilst on holiday, please obtain a written report from a local representative, and police, to help with any insurance claim upon your return. 5.7 IF YOU HAVE A COMPLAINT WHILE YOU ARE ON HOLIDAY If you have cause for complaint whilst on holiday, you must bring it to the attention of our local representative or agent and the hotel immediately and they will do their best to rectify the situation. If matters remain unresolved, your concerns must be brought to the attention of the Kuoni Duty Officer (see 5.8). It is unreasonable to take no action whilst on holiday, but then to write a letter of complaint upon your return. If you do not raise concerns immediately, this may affect our ability to investigate and take remedial action and it may impact on the way your complaint is dealt with. 5.8 KUONI DUTY OFFICER Kuoni offers 24 hour assistance for emergency situations and to help resolve any issues while you are on holiday. The number provided on your itinerary is a pager service and our Duty Officer will return your call. Many destinations have local representation and they should be contacted in the first instance should you have a problem. 5.9 CONSERVATION It is becoming ever more important to conserve the world’s natural resources, its landscapes, flora and fauna. Someone coined the phrase ‘Take only photographs; leave only footprints’ and a number of countries now use this to promote conservation. It would be hard to improve on this statement. 5.10 MALDIVES CONSERVATION The changes in season, wind direction and tides in The Maldives can cause the islands’ shape and beach width to change. It is becoming increasingly necessary for some islands to use sandbags and sand pumping procedures on their beaches, in order to minimize the effects of such beach erosion. Whilst such activity is most prominent in The Maldives, other tropical locations may also be affected.
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Important Holiday Information & Booking Conditions
5.11 OUR COMMITMENT TO YOU FOR YOUR HOLIDAY ARRANGEMENTS (a) We promise to make sure that the holiday arrangements we have agreed to make, perform or provide as applicable as part of our contract with you are made, performed or provided with reasonable skill and care. Please note that EU law only applies to flights from EU airports or flights to EU airports from outside the EU or an EU airline. This means that, subject to these booking conditions, we will accept responsibility if, for example, you suffer death or personal injury or your contracted holiday arrangements are not provided as promised or prove deficient as a result of the failure of ourselves, our employees, agents or suppliers to use reasonable skill and care in making, performing or providing, as applicable, your contracted holiday arrangements. Please note, it is your responsibility to show that reasonable skill and care has not been used if you wish to make a claim against us. In addition, we will only be responsible for what our employees, agents and suppliers do or do not do if they were at the time acting within the course of their employment (for employees) or carrying out work we had asked them to do (for agents and suppliers). (b) We will not be responsible for any injury, illness, death, loss (for example loss of enjoyment), damage, expense, cost or other sum or claim of any description whatsoever which results from any of the following: - the act(s) and/or omission(s) of the person(s) affected or any member(s) of their party or - the act(s) and/or omission(s) of a third party not connected with the provision of your holiday and which were unforeseeable or unavoidable or - ‘force majeure’ as defined in 4.5 (c) For claims which do not involve personal injury, illness or death, the most we will have to pay if we are liable to you is twice the price, the person affected, paid for their holiday (not including insurance premiums and amendment charges). We will only have to pay this maximum amount if everything has gone wrong and you have received no benefit from your holiday. Where enjoyment of only some days has been affected, we will refund reasonable related expenses and pay a daily sum of compensation up to £50 per day per person affected. (d) Subject to (b) above, if you are killed, injured or become ill during or as a result of, carriage (including the process of getting on and/or off the transport concerned) by aircraft, ship or train forming part of the holiday arrangements booked before departure from the UK and to which any international convention or regulation applies, our liability to pay compensation and/or the amount of compensation we will pay is limited. The most we will have to pay you for that claim or that part of a claim if we are found liable to you on any basis is the most the carrier concerned would have to pay under the international convention or regulation which applies to the travel arrangements in question (for example, the Warsaw Convention as amended or unamended and the Montreal Convention for international travel by air and/or for airlines with an operating licence granted by an EU country, the EC Regulation on Air Carrier Liability No 889/2002 for national and international travel by air, the Athens Convention for international travel by sea and COTIF, the Convention on International Travel by Rail). Where a carrier would not be obliged to make any payment to you under the applicable international convention or regulation in respect of a claim or part of a claim, we similarly are not obliged to make a payment to you for that claim or part of the claim. When making any payment, we are entitled to deduct any money which you have received or are entitled to receive from the carrier for the claim in question. Copies of the applicable international conventions and regulations are available from us on request. e) Under EU law you have rights in some circumstances to refunds and/or compensation from your airline in cases of denied boarding, cancellation or delay to flights. Full details of these rights will be publicised at EU airports and will also be available from airlines. However reimbursement in such cases will not automatically entitle you to a refund of your holiday cost from us. If any payments to you are due from us, any payment made to you by the airline will be deducted from this amount. If your airline does not comply with these rules you should complain to the CAA on 020 7240 6061 www.caa.co.uk (f) Please note, we cannot accept responsibility for any services which do not form part of our contract. This includes, for example, any additional services or facilities which your hotel or any other supplier agrees to provide for you where the services or facilities are not advertised by us and we have not agreed to arrange them as part of our contract and any excursion you purchase in resort. In addition, regardless of any wording used by us on our website, in any advertising material or elsewhere, we only promise to use reasonable skill and care as set out above and we do not have any greater or different liability to you. (g) The promises we make to you about the services we have agreed to provide or arrange as part of our contract – and the laws and regulations of the country in which your claim or complaint occurred – will be used as the basis for deciding whether the services in question had been properly provided. If the particular services which gave rise to the claim or complaint complied with local laws and regulations applicable to those services at the time, the services will be treated as having been properly provided. This will be the case even if the services did not comply with the laws
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and regulations of the UK which would have applied had those services been provided in the UK. The exception to this is where the claim or complaint concerns the absence of a safety feature which might lead a reasonable holiday maker to refuse to take the arrangements in question. Please note, however, our obligation is to exercise reasonable skill and care as referred to (a). We do not make any representation or commitment that all services will comply with applicable local laws and regulations and failure to comply does not automatically mean we have not exercised reasonable skill and care. (h) Our suppliers (such as airlines, accommodation or transport providers) have their own booking conditions or conditions of carriage, and these conditions are binding between you and the supplier. Some of these conditions may limit or remove the relevant transport provider’s or other supplier’s liability to you. You can get copies of such conditions from our offices, or the offices of the relevant supplier. (i) If we make any payment to you or any member of your party for death, personal injury or illness, you must agree to transfer to us or our insurers any rights you may have to take direct action against the person or organisation responsible for causing the death, personal injury or illness and you must co-operate fully with us in seeking recovery of any payment that we make. (j) Operational decisions may be taken by air carriers and airports resulting in delays, diversions or rescheduling. Kuoni has no control over such decisions, and is therefore unable to accept responsibility for them. Where, as a result of force majeure we are obliged to change or end your holiday after departure, but before the end of your holiday, we will not pay compensation or reimburse you for expenses incurred. You should have adequate travel insurance for your holiday and claim via your insurance company for any loss or damage to luggage and/or personal possessions. In the event that any claim is made directly with us, our liability to pay compensation and/or the amount of compensation will be limited in accordance with the conventions referred to in (d) where applicable. (k) Whilst you are away on holiday you may be offered the opportunity to buy optional excursions and activities. These are provided by independent local companies, which are neither owned nor controlled by Kuoni, and for whom Kuoni acts only as an agent (if we make a booking for you). If you decide to buy an excursion or activity, your contract will be made with the local company which provides it and it will not form part of your contracted holiday arrangements with us. The contract will be subject to the excursion/activity provider’s terms and conditions, some of which may exclude or limit its liability to you, and will be governed by local law and jurisdiction. Kuoni accepts no liability for any breach of contract or act or omission of any excursion/ activity provider. Some excursions/activities may contain an element of risk or require a good level of physical fitness, and, if in doubt, you should make direct enquiries with the local provider, before deciding to buy and check that you are covered by your travel insurance policy. 5.12 REPRESENTATIVE SERVICES Please note we do not have representative services available in all the destinations we feature and therefore you will not necessarily be met on arrival. Please ensure you refer to your itinerary which will provide the appropriate contact details should you need assistance whilst on holiday. 5.13 CURTAILMENT If you cut short your holiday and return home early in circumstances where you have no reasonable cause for complaint about the standard of accommodation and services provided, we will not offer you any refund for the remainder of your holiday not completed, or assist with any associated costs you may incur. Depending on the circumstances, your travel insurance may offer cover for curtailment and we suggest that any claim is made directly with them.
On return from your holiday 6.1 QUESTIONNAIRE Your feedback is really important to us. At the end of your holiday, you may be given a questionnaire to fill in as we would like to know if you have had a great time or if you think the hotel or service has not been up to scratch. If you misplace this, or are not provided with a paper version, you can complete the questionnaire online by visiting: www.kuoni.co.uk/survey. As a gesture of thanks you will be entered into our prize draw to win a luxurious 7 night holiday for two. 6.2 IF YOU HAD A PROBLEM If a problem remains unresolved during your holiday, you should make a complaint in writing to Kuoni within 28 days of the completion of the holiday. Please remember to quote your holiday booking number and daytime telephone number. We will reply to you within 28 days of receipt of your letter, as laid down by the ABTA Tour Operator’s Code of Conduct. 6.3 DEALING WITH COMPLAINTS We are a member of ABTA, membership number V258X. We are obliged to maintain a high standard of service to you by ABTA’s
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Code of Conduct. We certainly hope that we can settle any holiday complaints amicably, however, should this prove not to be the case you may refer any unresolved matters relating to this contract to ABTA’s scheme for the resolution of disputes which is approved by the Chartered Trading Standards Institute. Further information on the Code and ABTA’s Alternative Dispute Resolution (ADR) services can be found on www.abta.com. The scheme provides for a simple and inexpensive method of ADR, based on documents alone with restricted liability for you in respect of costs. The scheme does not apply to claims for an amount greater than £5,000 per person or £25,000 per booking form. Neither does it apply to claims which are solely in respect of physical injury or illness or their consequences, although claims which include an element of minor injury or illness can be considered, subject to a limit of £1,500 per person for that element of the claim. Any applications must be received by ABTA within eighteen months of the date of return from the holiday. Outside of this time limit, ADR services under the scheme may still be available if we agree; however the ABTA Code does not require such agreement. You must have previously filed your complaint with ABTA in order to qualify for their ADR services. (See 6.4 for further advice on Law & Jurisdiction.) 6.4 LAW AND JURISDICTION We both agree that English Law (and no other) will apply to your contract and to any dispute, claim or other matter of any description (hereinafter referred to as “claim”) which arises between us (except as set out below). We both also agree that any claim (and whether or not involving any personal injury) must be dealt with under the ABTA arbitration scheme (if the scheme is available for the claim in question and you wish to use it – see 6.3) or by the Courts of England and Wales only unless, in the case of Court proceedings, you live in Scotland or Northern Ireland. In this case, proceedings must either be brought in the Courts of your home country or those of England and Wales. If proceedings are brought in Scotland or Northern Ireland, you may choose to have your contract and claim governed by the law of Scotland/Northern Ireland as applicable (but if you do not so choose, English law will apply). DATA PROTECTION POLICY For the purposes of the Data Protection Act 1998, we are a data controller. In order to process your booking, send you a brochure or respond to an enquiry, we need to collect personal data from you. Depending on what’s required, the personal data we collect may include names and contact details, credit/ debit card or other payment information and special requirements such as those relating to any disability or medical condition which may affect holiday arrangements and any dietary restrictions which may disclose your religious beliefs (‘sensitive personal data’). All references in this privacy policy to personal data include sensitive personal data unless otherwise stated. The person who makes the booking is responsible for ensuring that other members of your party are aware of our booking conditions and this privacy policy and that they consent to your acting on their behalf in your dealings with us. Appropriate personal data will be passed on to the relevant suppliers of your arrangements and any other third party (including banks and/or credit card issuers) who need to know it so that your holiday can be provided. The information may also be provided to government / public authorities such as customs, immigration and the security services if required by them, or as required by law. Certain information may also be passed on to security or credit checking companies. We may disclose personal data to companies in the Kuoni Group for business purposes and to companies who act as data processors on our behalf. On occasions, we may use other companies to provide services on our behalf, such as mailing brochures and marketing material. We only provide third parties with the personal data they require in order to deliver their services. Other than in relation to government / public authorities (over whom we have no control), we will take appropriate steps which are intended to ensure that anyone to whom we pass your personal data for any reason agrees to keep it secure and only uses it for the purposes of providing their services. If we cannot pass personal data to the relevant suppliers or any other third party as applicable, whether in the EEA or not, we will be unable to fulfil your booking. In making your booking, you consent to personal data being passed on to the relevant suppliers and other third parties. We take appropriate technical and organisational measures which are intended to prevent unauthorised or unlawful processing of personal data and accidental loss or destruction of, or damage to, personal data. Your personal data may be stored, used and otherwise processed within the UK and/or any other country(ies) of the European Economic Area (EEA). EEA countries are all member states of the European Union together with Norway, Iceland and Liechtenstein. We may also store, use or otherwise process personal data outside the EEA. Data protection laws may not be as strong outside the EEA as they are in the EEA. Personal data will not be transferred to a country outside the EEA unless (1) the country to which it is transferred is one which the European Commission considers to provide an adequate level of data protection or (2) the personal data is transferred to a United States company which has signed up to the Safe Harbour scheme or (3) the personal data is transferred to a company which is required by our contract with them only to deal with the data in accordance with our instructions and to maintain appropriate security to protect the personal data which we are satisfied they have or (4) we are obliged to provide the personal data to a government / public authority in order to provide your holiday.
a • Call 01306 747000 • kuoni.co.uk By making a booking with us, you agree to allow your insurers, their agents and medical staff to disclose relevant information to us in circumstances where we may need to act in your interests or in the interests of everyone in any group with whom you are travelling. For example, if you contract an infectious illness whilst on holiday, we may need to make special arrangements for you and ensure that you do not return with the group immediately. We would also like to store and use your personal data for future marketing purposes (for example, sending you a brochure, special offers or other marketing material) unless you have told us that you do not wish us to do so. All personal data you give us (including sensitive personal data) will be kept but we will use only names and contact details for marketing purposes. If you do not wish to receive future marketing material, please notify us by writing to the address below or by e-mail to changes@kuoni.co.uk You are generally entitled to ask us what details of yours are being held or processed, for what purpose and to whom they may be or have been disclosed. Please identify any such enquiry as a Subject Access Request under the Data Protection Act 1998 and direct your enquiry to a member of our Customer Services team. Please be advised that we will charge a fee to respond to such a request. We promise to respond to your request within 40 days of receiving your written request and fee. In certain limited circumstances we are entitled to refuse your request. If you believe that any of your personal data which we are processing is incorrect, please contact us immediately.
Visas & general information WEATHER/TIDAL CONDITIONS Information is supplied by the Meteorological Office, local tourist offices and other sources and is given as a guide only. Our Sales team is happy to advise on weather trends as many of the destinations featured in this brochure have a tropical climate where heavy rainfall and strong winds (sometimes hurricane force) do occur at certain times of the year, however world weather patterns are now becoming more and more erratic resulting in unusual rainfall, storms and even floods. During monsoon season, you are likely to get more rain than sunshine. Most people go on holiday to spend time in the sunshine and although adverse weather conditions can be very frustrating Kuoni cannot assume any responsibility for the statistical information provided opposite, nor accept liability to make refunds or pay compensation for alternative arrangements, damage to property or curtailed holidays as a result of such conditions. Some destinations featured in this brochure are subject to tides at specific times of the year which can affect swimming. Depending on the island you have chosen, there may be restrictions on areas where it is safe to swim due to strong currents or sea defences which protect the island beaches. We strongly recommend you listen to local advice to ensure your own safety. Please refer to meteorological websites for the latest and most up-to-date information on tides for the destination you intend to travel to. HEALTH, SAFETY & SECURITY ABROAD We take the safety and security of our clients extremely seriously. If the Foreign Office advises that people should not visit a particular country, then we would act on this and reserve the right to cancel your holiday. However we are sure you appreciate from press and television coverage that the political, economic and social conditions in many of the countries we feature in this brochure are not as stable as we are used to in Europe. Sadly crimes against both people and their property are a fact of life the world over, and when in a foreign country it is very important to be extra vigilant and avoid drawing attention to yourself by wearing expensive jewellery, carrying expensive camera equipment etc. Travellers have the same responsibility for their personal safety and that of their possessions, as they do at home. Kuoni holidays operate to many parts of the world, some of which do not conform to British health and safety standards. We request that all hotels comply with the local regulations applicable in their country for health and safety but we cannot guarantee that these meet British standards and therefore urge that you undertake reasonable precautions to protect your family and yourself whilst on holiday. To make the most of your trip abroad, check out the Foreign & Commonwealth Office website at www.fco.gov.uk/travel. HEALTH & VACCINATIONS Health facilities, hygiene and disease risk vary worldwide. You should take health advice about your specific needs as early as possible and ensure that vaccinations or preventative measures such as malaria tablets are taken early enough (which may be a month or more prior to departure) to be fully effective by the date of travel. It is your responsibility to ensure you are aware of all recommended and required vaccination and health precautions in good time before departure. Details are available from your GP surgery and from the National Travel Health Network and Centre www.nathnac.org Sources of information include the Department of Health free leaflet ‘Health advice for travellers’ (available on
Important Holiday Information & Booking Conditions
request Tel. 0207 210 4850), your specialist travel clinic. The advice given in respect of vaccinations was correct at the time of going to press (October 2016). PASSPORTS & VISAS We can only advise of the requirements for British and Irish citizens holding a full passport British and Irish passport endorsed in any way and all other passport holders, requirements should be checked with the relevant embassy. You should ensure that you have a valid ten year passport and, as many countries require expiry dates on passports to be a considerable length of time after the return from holiday, we would recommend that your passport is valid for 6 months after return to the UK. All children are required to travel on their own passports. Requirements may change and you must check the up to date position in good time before departure. A full British passport presently takes approximately 2 to 6 weeks to obtain. If you or any member of your party is 16 or over and haven’t yet got a passport, you should apply for one at least 6 weeks before your holiday. The UK Passport Service has to confirm your identity before issuing your first passport and will ask you to attend an interview in order to do this. It is your responsibility to ensure you are in possession of all necessary travel and health documents before departure. All costs incurred in obtaining such documentation must be paid by you. We regret we cannot accept any liability if you are refused entry onto any transport or into any country due to failure on your part to carry all required documentation. If failure to have any necessary travel or other documents results in fines, surcharges or other financial penalty or expenses being imposed on or incurred by us, you will be responsible for reimbursing us accordingly. USA ENTRY REQUIREMENTS The US Government has strict entry regulations which must be adhered to. Please note if you or your dependants do not have the appropriate personal documentation the US Customs will not allow entry. Please see some guidelines below and for full advice visit the US Embassy website on london.usembassy.gov or phone 0906 8200 290. • All passports must be valid, machine readable with a digital photograph or an e-passport with an electronic chip. You can check the validity of your passport on the useful link on the US Embassy website. A passport indicating that the bearer is a British subject, British dependant territories citizen, British overseas citizen, British National Citizen or British Protected Person does not qualify for travel without a visa or someone who has indefinite leave to remain in the UK. NB: Some passports issued by British Consular posts abroad may not be machine readable – please check with the UK Passport Service on 0300 2220000 or www. passport.gov.uk for further information. Also applicable to passengers in transit in the US. • The US Govt requires advance passenger information detailing your country of residence, as well as the postal address of the first hotel where you will be staying in the US, which can be found on the contacts page of your final itinerary. This information will be collected by the airline upon check-in and will also be required on the Visa Waiver form on the aircraft. • Finger scanning and facial recognition is a standard security process for all travellers to the US on arrival. • British Citizens holding a UK passport can enter under the visa waiver program and do not require a visa prior to travel providing: – Duration of stay is no more than 90 days and the traveller has a valid onward or return ticket. – Travel is for business, tourism or transit only. – Traveller is not a journalist or seeking employment. – Traveller has never been arrested, refused entry or deported from the US or previously violated the terms of admission under the visa waiver program. ESTA - ELECTRONIC TRAVEL AUTHORISATION It is compulsory for all British Citizen passport holders to obtain an electronic travel authorisation prior to boarding a carrier to travel by air or sea to the US under the visa waiver program and also includes passengers in transit to/from the US. Applications can be submitted anytime however we recommend no later than 72 hours prior to travel. For further information and to apply online visit https://esta.cbp.dhs.gov This does NOT however include British Subjects, British Dependent Territories Citizens, British Overseas Citizens, British National Overseas Citizens and British Protected Persons passport holder who must have full visas if they want to travel to the US and should contact the US embassy for more information. CANADIAN ENTRY REQUIREMENTS If you have committed or been convicted of a criminal offence including driving whilst impaired, you may be prohibited from entering Canada. For further information please contact the Canadian High Commission 020 7258 6600. KUONI VISA SERVICE In most cases, where we have indicated visas are required, the Kuoni Travel Visa Service can obtain these for you. Full details on how to obtain a visa, cost and application time will be sent with your confirmation invoice, these are all subject to change. Residents outside the UK, non British passport holders and late
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booking passengers should check urgently with Kuoni Travel Visa Service or the embassy direct as it may not be possible to obtain the visa in time prior to arrival. This service is only available to clients who have booked with Kuoni. For your visa enquiries on the indicated destinations please contact the Kuoni Travel Visa Service on visa@kuoni.co.uk, tel 0845 166 7040 or fax 0207 723 3449. FLYING TIMES The times given in this brochure are approximate and based on outbound flights. They may vary depending on flight schedules, type of aircraft, weather conditions etc., and are indications of the hours spent actually flying (excluding time on the ground during stops en route or when changing aircraft). Where no figures are shown, we do not offer direct or same-day connecting flights. HOLIDAY INSURANCE This is a vital part of any holiday so please ensure you take out adequate travel insurance with full cancellation cover.
Photographs A number of images in this brochure have been used by kind permission of our business partners and are protected by copyright.
UniversalTM© Booking Conditions HARRY POTTER characters, names and related indicia are © & TM Warner Bros. Entertainment Inc. Harry Potter Publishing Rights © JKR. (s15) *Additional restrictions apply. ^2-Park Bonus Ticket entitles ONE (1) guest admission to Universal Studios Florida® and Universal’s Islands of Adventure® theme parks, plus select live entertainment venues of Universal CityWalk®, on all days during a fourteen (14) consecutive calendar day period which includes the first day any portion of the ticket is used. Unused days shall be forfeited. ^^3Park Bonus Ticket entitles ONE (1) guest admission to Universal Studios Florida®, Universal’s Islands of Adventure®, AND Wet ‘n Wild® Orlando, plus select live entertainment venues of Universal CityWalk®, on all days during a fourteen (14) consecutive calendar day period which includes the first day any portion of the ticket is used. To receive the full fourteen (14) consecutive calendar days of admission, the ticket must be used on OR before December 18, 2016. TICKET EXPIRES IN FULL DECEMBER 31, 2016. Unused days shall be forfeited. Guests utilizing self-parking pay a parking fee only once per day with the presentation of that day’s paid parking receipt and valid ticket, regardless of how many parks are visited in one day. The 2 and 3-Park Bonus Tickets are not valid for separately ticketed concerts and special events at either of the Universal theme parks, Wet ‘n Wild, or CityWalk. Some CityWalk venues require ages 21 or older for admission. Valid photo ID required. Does not include admission to AMC® Universal Cineplex 20 with IMAX®, the Blue Man Group show or Hollywood Drive-In GolfTM. Additional restrictions apply and benefits are subject to change without notice. †Paid theme park admission required. Early Park Admission begins one (1) hour prior to regularly scheduled park opening to one (1) Universal Orlando theme park as determined by Universal Orlando. Valid at select attractions at each park. Universal Orlando Resort reserves the right to open alternative attractions in the event that a technical problem arises or an attraction opening is delayed. Additional restrictions may apply. ◊Characters may change daily and are subject to availability. Dates, times, entertainment, characters and benefits subject to change without notice. **Paid theme park admission required. Benefit not valid for guests staying at Universal’s Cabana Bay Beach Resort or Loews Sapphire Falls Resort; available for purchase only. Not valid at Harry Potter and the Forbidden JourneyTM, Harry Potter and the Escape from GringottsTM, and other select attractions. Not valid at HogwartsTM Express. Only valid for the number of guests staying in the room for the length of hotel stay as indicated on the Universal ExpressSM Unlimited pass. Available during normal theme park operating hours only. Not valid for separately ticketed special events or at Wet ‘n Wild. Additional restrictions may apply and benefits are subject to change without notice. THE SIMPSONS RIDE TM Twentieth Century Fox Film Corporation. The SimpsonsTM© 2015 Twentieth Century Fox Film Corporation. All rights reserved. Shrek 4-D© 2015 DreamWorks Animation LLC. All Rights Reserved. © 2015 MARVEL. Jurassic Park® Universal Studios/Amblin. Blue Man Group Photo by Lindsay Best. © 2015 BMP. Pat O’Brien’s, Hurricane Glass logo, Have Fun! and Iron Grill Design® Pat O’Brien’s Bar, Inc. © 2015 Pat O’Brien’s Bar, Inc. All rights reserved. Cabana Bay Beach Resort© 2015 UCF Hotel Venture II. All rights reserved. Lowes Sapphire Falls Resort TM &© 2015 UCF Hotel Venture III. All Rights Reserved. Hard Rock Hotel, Hard Rock Cafe® Hard Rock Cafe International (USA), Inc. Loews Portofino Bay Hotel and Loews Royal Pacific Resort logos© 2015 UCF Hotel Venture. All rights reserved. © 2015 Wet ‘n Wild. All rights reserved. Universal elements and all related indiciaTM© 2015 Universal Studios. All rights reserved.
Member of ABTA No. V258X ATOL Licence No. 132 (Kuoni is a bonded tour operator with a licence granted by the Civil Aviation Authority)
Bluewater Lower Guild Hall Tel: 01322 384800
Lakeside Lakeside Shopping Centre Tel: 01708 289585
Brighton 21 Dukes Lane Tel: 01273 796139
Leeds 3 King Edward Street Tel: 01132 422 264 MALVERN
Bristol 21 Penn Street Tel: 0117 927 2009
Liverpool 44 SOMERS Liverpool One Tel: 0151 708 0088
Cambridge 7 Grand Arcade Tel: 01223 361117
John Lewis Cribbs Causeway London City The Mall at Cribbs Causeway 108 Cheapside WORCESTERSHIRE Tel: 0117 905 1110 Tel: 0207 600 4205
Canterbury Whitefriars Shopping Centre Tel: 01227 463800
London Kensington 184 Kensington High Street TEL Tel: 0207 361 7800 : 01684
Cheltenham 50/50a The Promenade Tel: 01242 261116
John Lewis Leicester Manchestermalvernworldtravel@hotmail.co.uk Highcross 64-66 King Street Tel: 0116 355 2602 Tel: 0161 817 6550
Chester 8 Eastgate Street Tel 01244 879941
Manchester Trafford Centre 128 Regent Crescent Tel: 0161 452Worldchoice 3000
Chichester 12 East Street, Tel 01243 776777
Milton Keynes 150 Midsummer Arcade Tel: 01908 667799
John Lewis Newcastle Eldon Square Tel: 0191 203 7393
Newcastle The Travel Bureau, 69 High Street Tel: 0191 285 9321
Dorking 74 High Street Tel: 01306 884420
Nottingham 44 Bridlesmith Gate Tel: 0115 947 0074
John Lewis Norwich All Saints Green Tel: 01603 604214
Plymouth Peter Goord Travel, 443 Crownhill Road Tel: 01752 364186
Gateshead 19 The Galleria, Metrocentre Tel: 0191 401 8840
Sheffield Meadowhall Centre Tel: 0114 256 8540
John Lewis Reading Broad Street Tel: 01183 732045
Truro Newell's Travel 2/3 Lemon Street Tel: 01872 277363
Guildford 44 High Street Tel: 01483 454409
Solihull 3 Crescent Arcade Tel: 0121 711 8848
John Lewis Southampton West Quay Shopping Centre Tel: 02381 242230
High Wycombe Eden Shopping Centre Tel: 01494 619682
Stratford City The Arcade Tel: 0208 519 0310
John Lewis Welwyn Garden City Tel: 01707 229828
Kingston-upon-Thames 20 Market Place Tel: 0208 549 0145
Winchester 122 High Street Tel: 01962 850040
Balham Travel Designers 8 The Boulevard Tel: 0207 720 8484
John Lewis Aberdeen George Street Tel 01224 418246
Birmingham Pure Destinations, 16 Templefield Sq Tel: 0121 446 4932
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Boroughbridge Spear Travels, 40 High Street Tel: 01423 324545
John Lewis Birmingham 2 Station Street Tel: 0121TRAVEL 629 0707 WORLD John Lewis Brent Cross PARK AVENUE
Glasgow Barrhead Travel, Silverburn Shopping Centre Tel: 0141 876 9700
Brent Cross Shopping Centre Tel: 0208 419 1520
MALVERN
WR14 1SD
Gloucester Mid Counties Co-operative, 36 Eastgate Street, Tel: 01452 309 968
John Lewis Cardiff The Hayes Tel: 02920 508787 562406
Jersey Travelmaker, Grand Marché Tel: 01534 784315
Leighton Buzzard Bailey’s Travel, 28 Waterbourne Walk Tel: 01525 381222
www.malvernworldtravel.co.uk John Lewis London 300 Oxford Street nos Q0833 Tel: 0207 717 5204
Maidstone Baldwins Travel 21/23 Earl Street Tel: 01622 762141
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