APR Museum 2012 13

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THE UNIVERSITY OF MANCHESTER ANNUAL PERFORMANCE REVIEW 2012-13 THE MANCHESTER MUSEUM

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THE UNIVERSITY OF MANCHESTER ANNUAL PERFORMANCE REVIEW 2013 THE MANCHESTER MUSEUM

CONTENTS INTRODUCTION

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SWOT ANALYSIS

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PERFORMANCE AGAINST THE MANCHESTER MUSEUM STRATEGIC PLAN

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KEY PERFORMANCE INDICATORS: - PUBLIC AND ACADEMIC ENGAGEMENT - MANAGEMENT AND ADMINISTRATION

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RISK STATEMENT (separate document included)

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COMPLIANCE STATEMENT

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BENCHMARKING DATA

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STAFF SURVEY ACTION PLAN

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APPENDICES Appendix 1:Esteem measures Appendix 2: Feedback on Museum policy and practice Appendix 3: Publications by Museum staff Appendix 4: Visitor statistics for HEFCE

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INTRODUCTION General Despite financial pressures, 2012-13 was yet another highly successful year for the Manchester Museum. Museum visits went up again to 388,613, a 6% increase on the previous year, and once again the highest in the Museum’s 125 year history. Visitor numbers have now tripled since 1995 and doubled since 2005. School visits increased by 32% to 25,791 following a significant drop in the previous year due to the closure of key galleries. Numbers are now back up to previous levels. This year also saw the opening of four newly refurbished galleries, Ancient Worlds (3 galleries) and Nature’s Library, which, together with their accompanying activity programmes, played a large part in the continued increase in visitor numbers. Another key to the Museum’s continuing success is the fact that we work increasingly in partnership with others. Our shared service model with the Whitworth is now three years old and much of our work (arts & health, volunteering, visitor services development, social media) is undertaken jointly. Our strong part in the Arts Council-funded Manchester Museums & Galleries Partnership (Museum, Whitworth, Manchester City Galleries) means that we play a regional and national role and are now members of the National Museum Directors’ Council. Part of this role includes running the North West regional Museum Development programme, also funded by Arts Council. Nick Merriman has begun to take a lead in much of this work, running the day-to-day work of the Partnership, the Museum Development programme and the Manchester Museums Consortium (which brings together the ten museums and galleries in Manchester). In addition to this, the four principal cultural venues in the University (Museum, Whitworth, John Rylands Deansgate and Jodrell Bank Visitor Centre) have been increasingly working together, and sharing data. We now know, for example, that collectively we attract 814,000 visits per annum and 51,000 school children. We continue to ensure that our branding consistently asserts our connection to The University of Manchester. Our efforts this year mean that now 83% of visitors to the Museum are aware that we are part of The University of Manchester. Among repeat visitors this rises to 91%. The Museum continues to provide an extensive loan service nationally and internationally, and has lent a total of 125 objects to 9 exhibition venues in the UK during the course of this year. Whilst many loans are to other museums, in the last year, 1,439 further objects and specimens were lent to 16 UK and 22 international universities for research and teaching purposes. In addition, a closer collaboration with the Whitworth Art Gallery and Manchester Art Gallery had resulted in the three institutions producing policy documents and procedural guidelines under the Museums Associations' Smarter Loans Initiative. A significant amount of documentation (databasing) work has been undertaken by curatorial assistants, volunteers, placements, and Honoraries. This is an essential aspect of making collections available and accessible, and for improving accountability and tracking of collections. During the last year, 17,217 records were added to the web-accessible database (Ke Emu) covering 111,441 objects/specimens.

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Esteem measures In previous years we have noted that there is no agreed system for comparing the performance of different museums and galleries, and that the best method is through peer review and peer esteem. We will be establishing a peer review framework to benchmark our performance after the renewed Whitworth opens in Sept 2014. In the meantime, as in previous years, we present in Appendix 1 a sample of comments from peers and public about the Museum and its services, together with details in Appendix 2 of awards, committee membership, keynote invitations etc. International Interactions Details of individual international projects are given in the main narrative sections. However, this year, acting upon recommendations in last year’s APR, we have begun to take a more strategic approach to the development of international partnerships. This has been driven by the overall international strategy of the University; a desire to make connections with other leading international museums (particularly in universities), and opportunities presented by the work of University academics. Accordingly, we have received funding from the British Council to visit India in January 2014 to explore partnerships with Indian museums and galleries in Mumbai, Chennai and Hyderabad, and are planning a visit to Chicago in May 2014 to establish relationships with the Oriental Institute and the Field Museum. We have already developed a successful relationship with the National Museums of Ghana and the Department of Archaeology and Heritage at the University of Accra over the development of an exhibition ‘Fragmentary Ancestors’, based on work by Prof Tim Insoll at the University of Manchester. The exhibition opened in Manchester in Nov 2013 and will tour to Ghana subsequently. We are also currently exploring a partnership with the University of Tokyo Museum around a shared exhibition and exchanges of staff. The Stavros Niarchos Foundation have supported a nomination for the Haptics project at Manchester Museum for the Zero Project, an international awards scheme initiated by the Essl Foundation and organised in partnership with the World Future Council, which advocates the rights of persons with disabilities internationally. The project has got through to the final and will be presented in Vienna in Feb 2014. Finally, we are just in the final stages of agreeing a contract with a commercial exhibitions company which will take our stored Egyptian mummies on a tour of North America for three years from April 2014, during which time they will be exhibited at ten or more museums and science centres, providing the opportunity for tie-ins with alumni in the relevant cities and visits from University staff. Social Responsibility The Museum, along with the University’s other cultural institutions, is playing an increasingly significant role in the fulfillment of the University’s Social Responsibility agenda, and much of our work is focused on this (see sections 1, 2 and 3 below). A recent social and economic impact analysis of the University’s SR work valued the collective impact of the work of the Museum and Whitworth at nearly £12 million per annum. MM APR 2013 4


In terms of learning, we are nationally known for our work with very young children, and our Baby Explorer sessions worked with 832 babies in the last year; work which formed the focus of an oversubscribed national seminar. Our work with schools and colleges is increasingly strong, and is now a core part of the Cultural Access programme which forms one of the flagship projects within the University’s Social Responsibility work. We are being increasingly successful in raising funds to support this work, notably £30,000 for work with a mental health charity and £15,000 from Matthew Moss school for an intensive project with them. We are also playing a significant role in supporting teacher training, working with over 300 teachers. Our wider public engagement work includes outreach sessions – including at a number of festivals – reaching over 10,000 people, a long-term partnership with the Central Manchester Universities Hospital Trust around arts and health work, and our hugely popular family programme, which helped attract 227,127 family visitors to the museum in the last year. Our flagship Big Saturdays programme draws upon a range of partnerships across the city and region, including Froglife, Red Rose Forest, British Ecological Society and Manchester Science and Literature festivals. We continue our commitment to working with volunteers and during 2012-13 we worked with 132 volunteers who gave a total number of 8,426 volunteer hours (total value of £64,206). We lead the citywide network (Cultural Volunteer Coordinators Forum) dedicated to cultural and heritage volunteering. In March 2013, we were successful in our application to Heritage Lottery Fund, receiving a grant of £528,700 to deliver a ground breaking volunteer and learning programme called Inspiring Futures in partnership with Imperial War Museum North. Museum volunteer, Irving Czechowicz won The Marsh Trust Award for Volunteers for Museum Learning in the North West region. Teaching & Learning Use of the collection and staff expertise for HE teaching has been increasing consistently in recent years. The year previous to the year under review saw dramatic increases in the level of academic use of the Museum for teaching, research, impact and public engagement. The number of modules using the Museum had increased by 67% on the previous year. While this level of growth has not been maintained, the general trend has continued, with the Museum contributing to 123 modules, 96 of which are within the University. Overall, the number of modules drawing on the Museum increased by 25% compared with the previous year. As a result, the number of students involved in teaching and research activities during 2012–13 was 5,915, representing a 37% increase on the previous year. The development of use of the Collections Study Centre which helps to build capacity for teaching and visiting researchers, has continued over the previous year. The Centre had 1,596 visitors in 2012–13, representing an extraordinary 160% increase on the previous year’s figure (615 visitors). The majority of these are University of Manchester students researching particular objects or topics for coursework, or selfdirected members of the public.

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Research During 2012-13, the number of research activities involving the Museum increased significantly to 2,917, compared to 1,817 in the previous year, representing a 55% increase. This increase is due to a concerted attempt to increase the number of students and others using the collection and other resources, as part of modules and in the Collections Study Centre. Looking forward In 2013-14 we can expect audience numbers to continue to grow (by end Oct 2013 the previous 12 months had seen almost 400,000 visits) whilst funding will be flat at best from all of our funding sources. Nevertheless, funding from trusts and foundations (particularly Lottery) is buoyant, so we are confident that we can raise external funds for capital and other projects. The priorities, as noted below, are to develop ‘The Study’ on the top floor as a new kind of space for close study and interaction with objects, and to develop our plans to expand into the courtyard to provide us with adequate temporary exhibition space. Longer term, we will need to refresh those galleries that were last changed in the late 1990s as part of the major capital programme. We will continue to work strongly with the University’s Social Responsibility team, and more closely with the other cultural institutions to ensure that we provide a coherent offer for local schools, for example. In terms of our contribution to teaching and research, we can expect that a limit will be reached on our capacity to expand much further. A note on equality & diversity Last year’s APR noted the low representation of BME staff in the Museum and this was discussed in subsequent meetings with Aneez Esmail and Patrick Johnson. Circumstances included the low turnover of staff and the relative lack of diversity in the pool of candidates for specialist posts. It was explained that we had taken steps to try to ensure that the staff representing the public face of the Museum were more diverse, through the way we recruit volunteers, casuals, and trainees. Various actions were identified, amongst which was the inclusion of a note in this year’s APR on this issue. The Key Performance Indicator section shows figures for diversity of volunteers, casual staff and trainees for 2012-13, showing that overall 16% were from BME backgrounds, compared with 9% of Museum staff. As volunteers work both front and back of house, if we show only the visitor services figures, 24% are from BME backgrounds. We will continue to work as best we can to diversify Museum staff, as well as the other categories noted above, in future years. Issues and actions identified in last year’s report Measuring Performance and Setting Targets: a) to liaise with the Deputy President and Deputy Vice-Chancellor to set targets for 2013-14, 2015 and 2020: regular liaison undertaken; plans of work signed off. b) to undertake peer review after the re-opening of the Whitworth Art Gallery in order to set a suitable benchmark for future review. Plans to be developed early 2014 MM APR 2013

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International Standing: c) (i) to discuss and share strategic priorities and other joint opportunities with the Internationalisation Group; and (ii) the Gallery to identify any projects that could be jointly progressed with galleries in the US: Meetings with Mike Gibbons (Director, Student Recruitment & International Development) re international partnership plans, including visit to India, US, Hong Kong. Teaching and Learning: d) to liaise with the Director of Teaching and Learning Support about the possibility of including a question relating to the Museum and Gallery teaching on the appropriate course unit survey: as the Museum and Gallery are involved in teaching in many ways, and as much of the teaching involving us is organised by Faculty members rather than us, it is more effective for us to seek feedback from academics running sessions directly, and this is done. e) the Museum to review its course unit provision and develop a strategic position with regard to key teaching areas: Done; see section 4 below and Appendix 1 Research: f) to liaise with Director of Research and Business Engagement Support Services about how the Directors and the cultural assets might contribute to impact statements in REF: Done; see section 4 below. Social Responsibility: g) to liaise with the Manchester Interdisciplinary Collaboration for Research on Ageing on the Museum and Gallery’s work in this area: Done; see Section 3 below

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SWOT Analysis Strengths • • • • •

High level of performance from staff, resulting in excellent improvements in engagement, research and teaching University and HEFCE funding continues to leverage significant additional funding from public sources, trusts & foundations, and from commercial activities. Well trained and committed staff and excellent collections in a listed building The two key foci on intercultural understanding and promoting sustainability enable clear linkage to university, city-region and national priorities A large and dedicated audience, many of whom come from the local area, and can act as advocates for the University

Opportunities • • • • •

The Museum can play in increasingly central role in the Social Responsibility agenda Strength of partnership with other cultural institutions in city region means greater impact across a wider area; University Cultural Institutions are working more closely together Emphasis on tackling issues such as biodiversity, volunteering, sense of place and worklessness represents an opportunity to work towards greater links with City Council objectives The exhibition programme can increasingly demonstrate the impact of university research Development of international partnerships opens up new opportunities to develop our work and contribute to University international priorities

Weaknesses • •

Much achievement is dependent on project funding Building infrastructure needs constant maintenance (see below)

Threats • •

Core funding is constantly under pressure Increase in risks, from thefts to child protection means we must maintain or increase vigilance. A particular threat remains floods from leaking pipes: major incident in October. Continued success could lead to complacency

Actions to be taken in mitigation of weaknesses and threats: • • • • •

Maintain successful approach to project fundraising, bolstered by new Partnership arrangements Maintain good relationship with Estates to ensure short- and long-term maintenance is implemented Continue advocacy for core funding from HEFCE, Arts Council, University and other funders (see Risk Register) Continuously monitor risks and take mitigating actions at Joint Leadership Team and Health & Safety Committee Continue to develop staff in their roles, encourage innovative programming, and set stretching objectives.

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PERFORMANCE AGAINST THE MANCHESTER MUSEUM STRATEGIC PLAN

1: Create a great visitor experience through excellent services and innovative programmes Major Temporary exhibitions The following exhibitions and installations were held in the course of the year: Breed: The British & their Dogs (6 Oct 2012-14 April 2013) This was our major exhibition for the first part of the year and was developed with the Centre for the History of Science, Technology and Medicine as an outcome of their major AHRC-supported research project on the history of dog breeding in 19th and early 20th century Britain. The exhibition focused on six pedigree dogs: bloodhound, borzoi, bulldog, collie, Irish wolfhound and Pekingese. Each breed highlights something unique about British history and culture and the connection between human and dog, from the bloodhound’s role tracking down Jack the Ripper to the patriotic spirit the bulldog embodied during WWII. Warriors of the Plains: 200 years of Native North American honour and ritual (25 May-3 November 2013) Our second major exhibition of the year was a product of our long-standing partnership with the British Museum, which in this case has seen us host a touring show of the material culture of Native North American Indians of the Plains between 1800 and the present, including examples from the Manchester Museum. The exhibition particularly focused on the warrior society’, a social, political and ritual group that engaged in warfare and organised ceremonial life. The societies played a prominent role in battles, offering members the opportunity to gain honours through individual acts of bravery such as stealing horses, capturing women, and taking scalps during war raids. In their ceremonies society members made use of objects such as pipes, rattles and headdresses, as these were significant to their shared ideas of ritual and honour. The legacy of the warrior societies was also examined, revealing their crucial role in maintaining tribal identity among Plains Indians today. The exhibition provided an excellent opportunity to engage staff and students in social anthropology. Unearthed: Ancient Egypt (30 Sep 2011-6 Sep 2012) An exhibition described in last year’s APR, which finished its run in the year of this APR. Smaller exhibitions All Other Things Being Equal (1 December 2012-2 June 2013) This exhibition was based on three years of research by Johan Oldekop of the Faculty of Life Sciences, looked at the Ecuadorian Amazon as one of the most biodiverse and endangered regions of our planet. Many people want to protect the biodiversity that remains, but local economic necessity means that trees are valued for their timber more than for their crucial role in the ecosystem. The exhibition mixed photographs and sounds with graphical representations of socio-economic data and specimens from the Museum’s natural history collection. MM APR 2013

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The materials, collected between 2006 and 2010, trace some of the complex relationships between humans and the environment in one of the world’s biodiversity hotspots. Collecting Trees (22 June-6 Oct 2013) Given that the bulk of the Museum’s collections were amassed during the heyday of the British Empire, when the idea of a totalising systematic collection of world natural history and human cultures seemed possible, our challenge is how we continue to develop our collections in a context in which this goal is undesirable and unrealistic. Our current answer is to collect around key themes that unite most of our disciplines, and we have begun to address this through a pilot programme around trees. This show presented the interim results of this developing programme of collecting, and asked the public for their comments. Alan Turing and Life’s Enigma (24 Mar-18 Nov 2012) An exhibition described in last year’s APR, which finished its run in the year of this APR. During the latter part of its run, the exhibition and programme was the basis of the Pride Fringe Festival, a new initiative to extend Pride beyond the August Bank Holiday. In addition, Easy Jet have established a bursary to support a student to study at the University. The launch of this initiative was held in the exhibition. North West to North West (16 May-13 Sept 2013) A foyer exhibition by the Museum’s Youth Board highlighting the Museum’s collections of North-West Pacific coast material, in the context of sustainable lifeways. It complemented both the ‘Warriors of the Plain’ exhibition in the main temporary exhibition space, and the ‘Collecting Trees’ exhibition in the smaller space. Looping and Linking (10 Feb-26 May 2013) A community project by Manchester Museum and Whitworth Art Gallery which evolved from Close Knit, a monthly knitting programme inspired by the patterns discovered in the archives of the Gallery of Costume, Platt Hall. The project targeted men and their wellbeing, drawing its inspiration from the life and work of Angus McPhee, a Scottish crofter and 'outsider artist' who worked weaving grass. We Face Forward: Anansi Stories (2 June-16 September 2012) A foyer exhibition described in last year’s APR, which finished its run in the year of this APR. Gallery Redevelopments Ancient Worlds Described in last year’s APR, but occurring in the current year under review, a major milestone was passed at the end of October 2012 with the opening of the Museum’s refurbished Ancient Worlds galleries, on the exact centenary of their original opening. All of the £1.57 million was raised externally, including a £750,000 contribution from the Heritage Lottery Fund. MM APR 2013

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The success of these galleries with the public has been one of the major factors in the continuing increase in the Museum’s visitor numbers. Schools feedback, particularly in relation to the use of the Ancient Egypt galleries for Key Stage 2 work, has been excellent. Less excellent, however, has been the performance of the bespoke showcases installed by manufacturers Click Netherfield, which have been plagued with problems necessitating a phased programme of gallery closures, deinstallation, and remedying of defects. We are working closely with Estates to ensure better performance and a final payment is being withheld. Nature’s Library Our former Birds gallery, which had not been touched for some 25 years, was re-opened in April 2013 as ‘Nature’s Library’. As with previous refurbishments in the original 1885 building, the redisplay restored the original cases, stripped out more recent additions, repaired the original floors, and installed greatly improved lighting to create a stunning re-thinking of a Victorian museum. The gallery showcases the richness and diversity of the Museum’s collections, particularly focusing on their role as a ‘library’ of specimens for understanding the world. Displays include collecting methods through the ages, how museums classify material, and the role of collections in studying climate change, the history of the earth, extinction and biodiversity. The gallery was opened in front of 900 guests by Professor Brian Cox, who described it as ‘a walk through knowledge’. A review in Museums Journal for Nov 2013 of what it describes as ‘another successful gallery’ in our rolling programme, says ‘the UK’s largest university museum has succeeded in giving what is clearly a bewildering, monumental and fragmented collection an easy-to-navigate structure, with a well-balanced mix of accessible science and weird wonder’. Future developments Much of 2012-13 was also spent planning future exhibitions and gallery redevelopments. These include the renewal of the Vivarium (opening end Oct 2013), major temporary exhibitions, all drawing on University research, including Coral” Something Rich and Strange (arising from Leverhulme funded project in SALC), ‘From the War of Nature’ (looking at historical attitudes to conflict in nature and contemporary research), an exhibition on Siberian culture and natural history (drawing on a range of University colleagues), ‘Fragmentary Ancestors’ (figurines from Ghana excavated by Prof Tim Insoll, and colleagues from Ghana), and an exhibition on animal mummies, showcasing research in the Centre for Biomedical Egyptology. In terms of gallery renewals, the final area needing major attention is the third floor of the 1885 building, which currently houses an array of facilities from a Life Lab for 6th formers, a volunteer room, a picnic area, a Collections Study Centre and an Early Years ‘Play & Learn’ area. We are developing plans and funding bids to renew this as ‘The Study’, an area that will focus on close study of collections, with a variety of activities facilitated by volunteers, as well as a revamped Study Centre. This will entail relocating some of the current facilities closer to the main entrance, in the lower floors beneath the Discovery Centre. Finally, it has become clear that our space for temporary exhibitions is too small. The major capital refurbishment of the late 1990s/early 2000s actually reduced the size of the temporary exhibition space to 184 sq m. This means that we are unable to take any international touring shows that museums of our scale and scope in the UK and North America routinely exhibit, and the shows we generate ourselves are necessarily limited in size. This means that we don't have a changing programme that can be marketed in its own right and therefore we are not able to generate as much interest as we would like in, for example, the exhibitions we do which highlight university research. In addition, following the considerable growth in visitor numbers to nearly 400,000 (double those achieved after the completion of the capital programme MM APR 2013 11


in the early 2000s) we now lack sufficient retail and refreshment space, places for lockers and buggies, and area for public activities. As a result, we are now working with Estates to establish the feasibility of extending into the courtyard to develop a temporary exhibition space more in keeping with the University’s ambitions, and to provide additional facilities. Marketing Museum marketing is divided between promoting the Museum as an excellent visitor attraction with efforts focused on the permanent collection and displays, promoting the diverse and busy public programme and promoting the changing exhibition programme which can attract new audiences and help to provide visitors with a reason to visit more regularly. We aim to ensure the Museum is included in all the main information avenues for locals and tourists and have focused special efforts on recruiting more visitors to our segmented email subscriber list allowing to communicate in a more targeted way with information on events and activities that will interest them. The e-news list now numbers over 10,000. National and regional media The Museum continues to feature regularly in the media with coverage this year on broadcast media and in printed press. This is a combination of reactive media responding to news events and proactively generating coverage for our events, exhibitions and collection. Particular highlights for this year were the campaigns for Ancient Worlds and Nature’s Library. Ancient Worlds was featured with a full page article in the Guardian and the Nature’s Library opening was covered extensively across the local media – with Brian Cox as our VIP opener gaining particular attention. The development of the Museum’s new Haptic interactive, allowing access to museum objects that can’t otherwise be touched was featured extensively in the local media and disability press. Our exhibition developed in partnership with CHSTM, Breed: The British and their Dogs as well as extensive local coverage was featured with a half page in the Times. Warriors of the Plains – a British Museum touring exhibition also received extensive local coverage and made interesting connections with the story of the Salford Sioux. We also continued our involvement with the University’s Alan Turing Year celebrations and in collaboration with the University supported the Pride Fringe with events in August 2012. Aside from our exhibitions and programmes we also seek out other opportunities for media coverage for the Museum, sometimes on a lighter note. One example was a statuette in the Museum that was slowing turning on it shelf. With help from the University press office we negotiated a local and national exclusive (The Sun) for this story before releasing it both traditionally and through social media. In the following media frenzy the museum and its “spinning statuette” was featured on approximately 133 websites, 32 TV stations and 19 radio stations. The story was successfully brought to a conclusion with the release of the theory of Differential Friction put forward by University colleagues. Another major media focus for this year was our project to CT scan all of the mummies in the Museum collection. This happened a number of times over the year and at each instance two mummies were scanned and we negotiated for one media outlet to cover the event each time. MM APR 2013

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Over the course of the year we were featured with extensive pieces on The One Show, NW Tonight, Granada Reports and Blue Peter. The key for us was to ensure that each event linked back to the new gallery and involved filming in Ancient Worlds, which we managed successfully to do. Branding We continue to ensure that our branding consistently asserts our connection to The University of Manchester. Our efforts this year mean that now 83% of visitors to the Museum are aware that we are part of The University of Manchester. Among repeat visitors this rises to 91%. Of those that knew 90% knew already but 10% - some 30,000 visitors - discovered this fact during their visit. We are working as part of the Visitor attractions group to establish further ways to increase this. Digital and Social Media This year we have continued to develop our digital presence, adding blogs which include Connecting with Collections and a Google Plus page for the Museum. We worked with PhD student Alex McDonagh to identify similarities (if any) between experiencing exhibitions in the museum and experiencing them online. Focusing on Ancient Worlds the resulting online element can be seen here; http://mcdonaghtest.freevar.com/ We worked with Student Engagement Co-ordinator Naomi Kashiwagi and partners MadLab to host the In The Mix Hack Event. This event focused on new uses for collection data sets from The Manchester Partnership and soundscapes from University of Manchester Cultural Attractions. One of the winning ‘Hacks’ was created by Chris Ball. We have continued to work with Chris with this data and have a facial recognition prototype underway for gallery interaction with a public trial planned for November. We trained Visitor Services teams from across Manchester on a wide range of social media technologies and issues in conjunction with Creative Tourist as part of the Cultural Concierge programme, and set up training sessions our own Visitor Services team for their upcoming Visitor Services blog. Our success in this is shown by a recent report by Online Ventures which examined the Twitter accounts of attractions in Manchester: the Museum was ranked 7th out of 30 overall, and 2nd in terms of quality of tweets. We identified MIMAS as partners and have been working with them and staff from other teams (collections, L&E + MAG web) across the Manchester Partnership to evaluate our collections data and find ways to improve on the way in which we provide access to this. A Museum team (Steve Devine, David Gelsthorpe, Anna Bunney) collaborated with Ian Hutt and team from EPS and developers from MIMAS to develop the Geology Field Trip AR app which was tested and evaluated favourably in May. Continuing on from last year we the webcam from Finetra went live in the vivarium (and will be re-connected when the vivarium re-opens). The Ancient Worlds mobile website went live in October 2012 delivering new interpretation including photography and 3D content, and the Ancient Worlds blog and Egypt Manchester blog were given a permanent presence in Ancient Worlds on ipads.

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Improved wraparound facilities Each year the Visitor Services team set out to look at new ways to enhance the delivery of our visitor offer. The focus this year has been around digital engagement and new safety reporting systems. Through the interaction of our Living Worlds app, Ancient Worlds website and through general social media, the team uses ipads and other media devices to support discussion around our collections. In addition, the Visitor Services Team blog (Stories from the Museum) and twitter account @VisitMM give daily tips and updates on what to see and do at the museum. The Visitor Services department has also upgraded its reporting systems in relation to safety in public areas. Working closely with House Services and Technicians any faults, damages or replacements are logged and checked daily. Follow up emails are also sent directly to the appropriate person and flagged with the level of urgency. Now firmly embedded, this robust system has significantly reduced the turn around time of repairs. Accessibility Accessibility was another one of our main foci this year. The training for the Visitor Services team included: HLF Safeguarding: National Museums Liverpool A sense Able Visit: HearFirst Mental Health: Training Mind and MHFA Dementia Training: UoM & NHS BSL Level 2 (Individual development Maxine Byrne – lead in-house sessions) Support documents Gallery spaces have additional large print, raised images and photos Descriptive Tours: Henshaws We are a part of the second phase of the HLF funded 'Skills for the Future' traineeship scheme again this year, the Visitor Services team took part in training and delivering four VSA Level 3 Certificate in Cultural Heritage (previously NVQ) and three members of the management team trained as Assessor Level 3 Vocational Qualifications. Our ‘Skills for the future' trainee Damian has delivered 2 tours to staff and visitors connecting our collections to Mental Health awareness. In collaboration with the University’s Equality and Diversity and Disability Support office, Damian is working on raising awareness to allow people with experiences of adverse mental health to connect to the museum, its collections and programs in their own personal way We continue to make improvements to the Museum to improve our visitor’s experience and this year have added displays to the Museum reception area. We are also making plans to re-site the picnic area in a more accessible location with better facilities and develop with Play and Learn area into a new interactive space for families. MM APR 2013

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2: Facilitate innovative educational opportunities for Early Years, schools, colleges and lifelong learners Early Years Building on the recognition of last year’s Clore Award for Museum Learning last year, the Museum has made innovative programmes such as Baby Explorer part of its core offer. There is huge demand and three sessions are now run at capacity every other Tuesday with 832 babies and carers engaging with the collection-based sessions in the last year. To ensure we reach local young families, the Museum, in partnership with the Whitworth Art Gallery has delivered a series of pop-up Early Years activities at Manchester Children’s Hospital, Manchester Mela festival and in Whitworth Park In partnership with Kids in Museums, we delivered a successful over-subscribed national seminar investigating cultural early intervention work. As part of this a ‘Top Tips’ publication was produced to guide other museums and galleries looking to develop their work with under 2’s. Embedding research is a key and distinctive part of our work with early years. An action research partnership project - ‘Green Play’ - started in October 2012 with Martenscroft Children’s Centre. The project focus was investigating the relationship between natural history collections and children’s notions of nature. Elaine Bates, Early Years Coordinator, is also working closely with the Max Planck Child Study Centre at the University and developing a research project on studies of language acquisition based on museum objects (to be undertaken in late 2013). As a result of this, Manchester Museum has been asked to be one of five Impact Champions for the proposed ESRC International Centre for Language and Communicative Development, a joint bid between the Universities of Manchester, Lancaster and Liverpool to be submitted in Sept 2013. Formal Learning Over 2012-13 the Museum had a total number of formal learning visits of 25,791 pupils from Early Years to Post 16. This is an increase of 32% on last year. Much of this increase was due to the opening of the Ancient Worlds Galleries with displays and school programmes relating to ancient Egypt and Archaeology, which are highly popular with local primary schools. We have focused on evaluating and refining the Museum’s new ‘Egyptian Worlds’ session (now oversubscribed and booked until Feb 2014). This has been done in partnership with a local teacher network and pilot sessions with local schools. The session now incorporates historic as well as current research being undertaken within the University on the Egyptian mummies. It also uses ipads to allow pupils to record object information that can be sent to school for them to use in the classroom. In addition to our core programmes, our projects included National Takeover Day (in which year 6 pupils from local schools Oswald Road and Crab Lane Primary schools ‘took over’ staffing of the museum’s twitter feed), performances by the ‘School Network Choir’ (a local schools MM APR 2013

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choir who performed a series of songs in Living Worlds and the Museum allotment, inspired by the collections in the Museum and Whitworth) and ‘Artscool’, an arts festival for primary school children at the Manchester Metropolitan University’s Cheshire Campus in Crewe. We continue to support the Whitworth Park Community Archaeology and History Project (a collaboration between the University of Manchester Department of Archaeology, Manchester Museum, Whitworth Art Gallery, Friends of Whitworth Park and the Ahmed Iqbal Ullah Race Relation Resource Centre). The Museum supported the involvement of two local schools - 60 year 4 pupils from Medlock Primary and 10 GCSE History students from the Manchester Academy. Students took part in an archaeological dig and various activities related to uncovering the historic past of this local park. The Secondary and Post 16 Humanities programme has been redeveloped with new sessions developed in partnership with local schools. Cat Lumb, Secondary and Post-16 Coordinator (Humanities), has built on a successful initial partnership with Matthew Moss High School. Following on from a small archaeology project connected to objects and current research, the Museum has now been commissioned for £15,000 by the school to expand this investigative archaeology project into a larger ‘Midden Project’. This project will be offered as part of the school’s Year 9 project qualification at GCSE level to students in 2013-14. We were also successful in applying to ‘The Prince’s Foundation for Children and the Arts’ for £30,000 of funding over 3 years. This funding is for work with three non-visiting schools to involve over 300 students in undertaking a project based on the Museum’s Roman Mummy Portraits investigating identity in ancient and modern multicultural societies. Emily Robinson, Secondary and Post-16 Coordinator (Sciences) continues to work closely with the Natural History Museum and Real World Science programme with continued trials of the new human evolution workshop, 99% Ape. We continue to build connections with researchers at the University to support the ‘Engage with the Experts’ series with a new A-Level Study day being offered related to diabetes. In addition, the formal learning team have continued to be fully integrated into the University’s Widening Participation programme with particular support for the Manchester Access Programme and Gateways workshops. As well as this the team have supported the Willows Primary School ‘World of Work’ week, which focused on science, and aimed to raise aspirations of Year 6 pupils. Our PhD demonstrator programme (in which current postgraduates are trained in delivering engaging object-rich, research-based, science sessions for Secondary students) was one of the Flagship Projects for the successful RCUK SUPI bid from the University. This programme of training postgraduates in successful engagement with school students will now be rolled out, coordinated by the Secondary and Post 16 Science Coordinator, across the Whitworth Art Gallery, John Rylands Library and Jodrell Bank. We continue to build on our strong relationship with FLS and supported 16 final year undergraduate education projects at Primary, GCSE and A-Level level. Formal learning staff supervised students, alongside their FLS supervisors, helping them to translate current research into curriculum linked workshops that were delivered to students during a series of full day workshops in the Museum.

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We are also delivering ‘Creativity and the Curriculum’ with Manchester Schools Hospital Service funded through the arts for health budget. Senior Conservator, Sam Sportun is delivering training to teaching staff on the use of the Museum’s Haptic Interactive. This equipment will be loaned to the schools hospital service during the second term (Jan-April 2014) to deliver creative cross curricula projects. Working with Educators Educators’ events this year have included a bespoke science-training day for 80 teachers from the Manchester Catholic Schools Network, (linking Museum objects to University Research run by the Secondary and Post 16 Science Coordinator and Postgraduate demonstrators) and Teach First training programmes focusing on learning out side the classroom. In 2012-13 we worked with 220 PGCE and B.Ed students in Early Years Studies, Primary and Secondary Education from The University of Manchester and Manchester Metropolitan University. We support a number of placements for trainee teachers and other Museum professionals, including a number of PGCE placements and two Museum Studies placements (specialising in Museum learning) from the UCL at Qatar campus. One of these placements resulted in a new ‘Ancient Medicine’ resource for use by KS4 pupils within the Museum. Over 2012-13 and in relation to proposed curriculum changes, the Museum’s learning team also strengthened their relationship with their fellow University Museum, the Oxford University Museum of Natural History. Led by Menaka Munro, Learning Manager, this has resulted in the development of a Primary Science CPD offer related to evolution drawing on our collections, respective University research expertise and specialism in outside the classroom learning. Lifelong Learners We are consolidating our Museum Meets adult programme. After Hours has connected to wider events and festivals, including Cultural Collage World Music Festival, International Womens Day, Festival of Ecology, Museums at Night and the Festival of Archaeology. Strong partnerships with the Confucius Institute (Talks and Screenings programme) and Faculty of Life Sciences (Sustainable Futures series) continue. There have also been new partnerships with adult learning organisations, including the start of our first Wildlife Recording course with Grey to Green (HLF funded programme). In total, 3512 adults have participated in Museum Meets with a further 74,091 adults participating in our Big Saturday and other museum events. For the second year, we hosted the regional Adult Learner’s Week awards in the Museum. In April 2013, we launched our Book Club to coincide with the opening of Nature’s Library. We have been working in partnership with Trafford College and Refugee Action to develop our ESOL provision, piloting English Corner (ESOL teaching) in the Museum. MM APR 2013

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Anna Bunney, Curator of Public Programmes, convened a successful international conference on partnership working in adult learning in May 2013, as the culmination of the Learning in Museums Grundtvig funded European programme. Anna also hosted a month-long placement from a museum educator from the Netherlands in April 2013 as part of this work

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3: Engage our many communities in ways that are meaningful to them Partnerships We continue to strengthen key strategic partnerships across the city and are increasingly embedded within city-wide festivals and campaigns, including Manchester Science Festival, Manchester Literature Festival, Dig the City and Manchester Mela. Festivals have become an important element of our outreach work, particularly over the summer months. In summer 2013, we popped up (taking handling collections, activities and staff) at events and festivals across the city and had over 10,000 direct contacts with people, including Mega Mela, CBeebies Big Day Out, Dig the City, Whitworth Weekending and Heaton Park’s Festival of Nature. We also developed ‘Manchester Museum No.6’ - we believe this is the first on-site museum at a festival, as part of Festival No.6 at Portmeirion. In May 2013, in partnership with Manchester Art Gallery and the Whitworth, we ‘won’ the artist Richard Wentworth for the high profile nationwide event Museum at Night. After a nail-biting campaign that saw Manchester go head to head with three other cities, we won the competition and hosted an extraordinary after-hours celebration of art, culture and collecting focusing on the depth and diversity, the weirdness and the wonderfulness of the things that people are compelled to collect. Alongside these larger-scale city-wide partnerships, we continue to work with smaller community organisations, particularly those who work with socially isolated people, including the Booth Centre Homeless Charity working in partnership with the Royal Exchange, Mustard Tree homeless charity and the Youth Support Foundation. A new 2 year partnership with ZSL (Zoological Society London) has started with a co-hosted Discovering Islam day targeted at the Chagos community with ongoing training days focusing on conservation skills, particularly linked to sustainability of coral reefs and maritime environments. Arts and Health In July 2013, we delivered the second +Culture Shots, a week long series of taster events run by museums and galleries that were designed specifically for health professionals – 5 days, 5 Hospitals & over 40 workshops engaging with over 2000 patients, staff and visitors to the hospital. Our work continues to deliver projects and programmes in collaboration with Manchester Schools Hospital and Home Teaching Service, the Child and Adolescent Mental Health Service, Complex Health Needs Wards, Patient Experience Department and LIME at Central Manchester University Hospitals NHS Foundation Trust, and Manchester Mental Health and Social Care Trust.

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Arts for Health Manager, Wendy Gallagher received the University of Manchester’s Investing In Success Award, which provided an outstanding level of professional development, raised the international profile of our Arts for Health programmes and provided unique interdisciplinary work placement opportunities at local and international level. We continue to deliver a series of art-based approaches to elective modules within the medical and nursing curriculum, as well as CPD opportunities for GP Trainees and health lecturers. This area of work has been extended to offer international work placement opportunities for both medical and cultural student from the University of Manchester. Artmed International is a unique programme that provides interdisciplinary opportunities for volunteering and work placements within medical and cultural organisations. We are also developing a partnership with Christies Youth Oncology Unit using collections to deliver CPD sessions on the theme of ‘Resilience’ for their staff. In recognition of our work in this field, the Head of Learning and Engagement and Arts and Health Manager did consultancy work with ACE East Midlands to develop arts and health programmes in museums around Nottingham. We also run training and workforce development for staff in other cultural organisations. Academic partnerships inform the development of this work. We are developing an Arts, Health and Wellbeing module that sits within the Institute for Cultural Practice. In partnership with the Medical Humanities Department at the University, we are devising sessions, which focus on communication and visual literacy, to be delivered to all first and second year medical students as part of their core communication studies. Families 227,127 family visitors attended the museum in the last year. Our flagship Big Saturdays programme continues with great success and draws upon a range of partnerships across the city and region, including Froglife, Red Rose Forest, British Ecological Society and Manchester Science and Literature festivals. Due to the popularity of the museum as a venue for families, we have just launched our birthday party package in Sept 2013. Vicky Grant, Family Programme Coordinator, has continued to develop free drop-in on-gallery resources in Nature Discovery; including doodle sheets, fortuneteller and resources that create opportunities for creative and participatory play and engagement with the collections. Intergenerational work during 2012's Grandparenting weekend has informed the development of a 'Family Scrapbook' which is now available online. In recognition of our work with families, we were invited to be a lead cultural partner in the Arts Council Family Arts Network for the North West. We are working with other venues across the city on the UKs first family Arts Festival in October 2013. Alongside our broader participatory programmes, we run targeted work to attract key family audiences; LCB, Language and Culture of Bangladesh (a supplementary school based in Fallowfield that teaches young Bengali generation the culture and history to understand their past, present and future) co-ordinated our family friendly Discover Bangladesh event.

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Play specialists from Manchester’s Children’s Hospital have attended a number of our early years and family programmes, loaning our resources for use within the hospital environment and we are currently developing a partnership with Mike Fairley, House Manager at Ronald McDonald House at hospital and nursery, Manchester Schools Hospital Service. We are working more closely than ever with libraries across the city, particularly North City Library & Longsight Library as part of the Summer Reading Challenge Initiative and Bees and Butterflies Big Saturday. Valuing Older People We continue our work to support VOP (Valuing Older People team at Manchester City Council). The Head of Learning and Engagement sits on the Valuing Older People Cultural Offer Management board and has been invited to be the Lead for Culture on the strategic VOP steering group. Working with VOP network, we have engaged with 8 new groups and continued to work with and develop partnership working with Forever Young, Shore Green supported housing, Henshaws Society for Blind People, St. Aidan’s social group and the VOP Cultural Champions. We continue our work with the British Museum on the Age Collective programme. In the last year, Age Collective held five seminars across the UK, each aimed at drawing together a cross-sector audience to discuss how museums could work more effectively with and for older people. The Manchester seminar was developed in partnership with and drew on colleagues from across the University, including MICRA and DART (Dementia Ageing Research Team, University of Manchester). Andrea Winn, Curator Community Exhibitions, was recently successful in our application for funding (Treasure Plus, The Artfund) for the development of resources for people with dementia, using the Alderley Edge hoard and wider numismatic collection. As part of a partnership bid, we successfully received funding from MICRA to explore the digital cultural engagement of older audiences, with a focus on our mobile web applications in Ancient Worlds galleries. This project will be completed and reported on by December 2013. Coffee, Cake and Culture, a creative programme devised to engage those with dementia, their carers and elderly people at risk of social isolation, will now be offered on a monthly basis at the Museum. We also run dementia awareness and Montessori-based resource workshops for both health and cultural staff in collaboration with DART. Volunteering We continue our commitment to working with volunteers and during 2012-13 we worked with 132 volunteers who gave a total number of 8,426 volunteer hours (total value of £64,206). We also lead the citywide network, Cultural Volunteer Coordinators Forum, dedicated to cultural and heritage volunteering.

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Inspiring Futures: Volunteering for Wellbeing (Manchester Museum/Imperial War Museum North partnership) In March 2013, we were successful in our application to Heritage Lottery Fund (HLF), receiving a grant of £528,700 to deliver a ground breaking volunteer and learning programme. This life-changing social learning programme uses the heritage assets of IWM North, Manchester Museum, Museum of Science and Industry and other partner venues across Greater Manchester to help 225 individuals move away from social and economic isolation. To support this new work, we have appointed a new Volunteer Programme Placement Assistant (Lee Ashworth) and after a very competitive tendering process, appointed Envoy Partnership/Our Life as Volunteering for Wellbeing evaluation consultants. Museum volunteer, Irving Czechowicz won The Marsh Trust Award for Volunteers for Museum Learning in the North West region. The annual award ceremony took place at the British Museum in July. We recruited 10 volunteers from the local community to take part in the weeklong archaeological excavation (Whitworth Archaeology project) working alongside professional archaeologists and students from the University of Manchester. We received new funding for Grundtvig-funded volunteer programme This is Us - Our Place, Our Culture (2012-2014). Led by People's University in Croatia, this includes partners from Portugal, Poland, Romania, Bulgaria and Iceland. In 2012-2013, 8 volunteers and 3 members of staff represented MM at project meetings / conferences in Croatia, Portugal, Bulgaria and Lithuania. A total of 19 delegates from each of the partner countries attended a project meeting hosted at the Museum recently. Kate Glynn, Volunteer Programme Coordinator, successfully completed the collaborative Grundtvig funded project Labyrintheme with existing museum volunteers, University staff (Professor Tony Jackson) and European partners. During this period staff attended project meetings / conferences in Spain and Bulgaria. The project was highly evaluated by Lifelong Learning Programme scoring 8 out of 10 points. We held 3 recruitment drives for new volunteers, particularly aimed at University of Manchester students, MLP students and graduates. A total of 38 volunteers were recruited, 24 of whom were students. Our youngest volunteers – Youth Board – continue to thrive, with four members leaving to go to university and four new ones replacing them. They continue to support the Whitworth Park Wildlife area, dedicating three days of time to planting and habitat maintenance. They have supported John Rylands Library Deansgate in their young persons’ consultation process and they have had their first exhibition North West to North West in the Museum, as part of the Collecting Trees project. They curated their own Winter Festivals Big Saturday. The youth board have also worked with the Manchester Youth Council, facilitating a visit to the museum and a discussion and consultation process.

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4: Ensure that the Museum plays a distinctive role in the teaching, learning and research programmes of the University Teaching and Learning Use of the collection and staff expertise for HE teaching has been increasing consistently in recent years. The year previous to the year under review saw dramatic increases in the level of academic use of the Museum for teaching, research, impact and public engagement. The number of modules using the Museum had increased by 67% on the previous year. While this level of growth has not been maintained, the general trend has continued, with the Museum contributing to 123 modules, 96 of which are within the University. Overall, the number of modules drawing on the Museum increased by 25% compared with the previous year. The number of students involved in teaching and research activities during 2012–13 was 5,915, representing a 37% increase on the previous year. This is as a result of the increased number of modules drawing on the Museum, and increased use of the Collections Study Centre. In accordance with comments from the Review Panel in the previous year’s APR, the Museum has worked hard to engage with University College. Henry McGhie worked with the TLSO and University College to identify ways that the Museum can support this initiative. The Museum, Whitworth and John Rylands Library have developed a University College Course as a result on ‘Collecting and Exhibiting Culture’, to be run in the second semester of the current academic year. In addition, Henry taught on two University College Courses, namely ‘Becoming Global’, which uses the Museum’s ‘Living Worlds’ gallery as a case study, and ‘The Art of Enterprise’. As the previous intention of developing a student docent guide scheme through University College was not feasible, Henry worked with the Students’ Union to develop a bid to the NUS to develop such a scheme during the year under review. Unfortunately, this bid was not successful. Nevertheless, we will investigate alternative means of developing such a scheme in the forthcoming year. The Museum has keenly supported internship/volunteering/career development opportunities for some years. Within the last year, we hosted an FLS industrial placement student who developed a web-based app for identifying trees, based on teaching interests of an FLS academic. Angela Bonsu, an FLS industrial year placement (sponsored by FLS) completed her work placement, relating to the Breed exhibition. The Museum is supporting the PIPS scheme (the Museum contributed to the development of the PIPS proposal to BBSRC) and is currently hosting two PIPS students, and a third will begin their placement later this year. As usual, the Museum provided a 20-day placement for a number of students from the MA in Art Gallery and Museum Studies. In addition, the Museum hosted placements from other universities and colleges, namely a 20-day placement in the Herbarium from Edge Hill College and a placement from Durham University in object conservation. Museum staff, notably the Head of Collections, Head of Engagement and curators, are in regular contact with programme directors and senior academics, including some ADs and DADs for teaching, to identify ways in which the Museum can best integrate with teaching and research MM APR 2013 23


activities (see below for research). Honorary Appointments were established for a number of curators with relevant Schools and Faculties; they are tasked with developing contacts and maintaining existing relations. This is necessary as the Museum has a comparatively small staff when compared with the number of academics and students, and so the challenge is to ensure sustainable growth and quality. Previous initiatives have resulted in good results: relationships with many staff in FLS, SEAES and SALC are especially strong, reflecting the convergence in interests and disciplinary areas with these parts of the University. Previous relationship-development work with SEAES has been especially fruitful and has resulted in the development of a smartphone app to provide students with an augmented reality field trip in the Peak District. As well as supporting a large amount of student teaching and learning led by Faculty members, all full-time curators teach on a variety of University of Manchester courses; a number of other Museum staff also teach students. As in previous years, the emphasis is on providing distinctive teaching that cannot be provided directly by Faculties. This can be simplified into four categories: • • • •

object-based teaching whole-organism biology and environmental sustainability-related teaching discipline-based teaching practice-led teaching

In terms of object-based teaching, in the humanities, Museum curators teach about material culture, its creation and interpretation, making extensive use of the Museum collection. This is particularly important in Museum Studies, Archaeology and Anthropology programmes, many of which make use of the Collections Study Centre. To give some particular examples, UG students handle and discuss relevant elements of the Living Cultures collection for the modules Materiality, Sensorality and Visuality; Representing China: Museums, Collections, Colonialism; Art, Revolutionary Creativity and American Inspiration; Pacific and Australian Archaeology, and Exhibiting Cultures. Students on the last named module wrote group object biographies about specific pieces. Materiality, Sensoriality and Visuality and The Museum and its Contexts PG students handled the Living Cultures collection, and learnt about its history and interpretation. Students from the module The Animal in Contemporary Art, Theory and Visual Culture were given a tour and lecture of the exhibition Breed: The British and Their Dogs, developed in partnership with Prof. Michael Warboys of CHSTM. Material from the Egyptology collection was used in teaching sessions for ‘Curating Archaeology and Anthropology’ (AGMS SAHC 60082) and Liverpool University, MA Egyptology (ALGY 710) ‘Research Practice’. Extensive object-based presentations were filmed in the Egyptology stores for the University’s online Certificate and Diploma courses in Egyptology (FLS), led by Dr. Joyce Tyldesley, who is also an Honorary Research Associate in the Museum. In the natural sciences, objects/specimens are used in a variety of tutorials, practicals and lectures. For example, the ‘skull fest’ is based on a large number of skulls that are used to demonstrate comparative anatomy. A new initiative was trialled in the last year, where specimens were loaned to academics to show to students in their lectures. Feedback on this was that this was very well received by students and featured in course assessment feedback forms. Much greater use of the Museum’s ‘resources’ in life sciences is in the form of teaching by Museum staff MM APR 2013

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on research skills modules (field courses) make especially strong use of the Museum and curatorial staff. Henry McGhie (Head of Collections), Rachel Webster (Curator of Botany), Dmitri Logunov (Curator of Arthropods) and Andrew Gray (Curator of Herpetology) taught on RSMs (field courses) to France, Mallorca and Costa Rica respectively. In keeping with our strong interest and engagement with local biodiversity and sustainability, Dmitri Logunov also teaches on the ‘Urban Biodiversity’ field course, which runs in Manchester. In the last year, Museum staff spent 11 FTE weeks on RSMs. Henry McGhie is currently developing a new RSM, ‘Alpine Biodiversity and Forest Ecology’ to the Italian Dolomites with Daniela Delneri (FLS). Recent investment in new galleries, including Living Worlds (2011) and Ancient Worlds (2012) has significantly enhanced the academic teaching potential of the Museum. The inclusion of ‘open’ approaches to interpretation, which pose questions or give options instead of providing ‘last word’ answers, have been successful in providing more space for people to think for themselves and to explore and debate different viewpoints or multiple perspectives. The development of ‘Nature’s Library’ (2013) builds upon this successful approach. By incorporating University academics’ opinions and research into these exhibitions, the relevance of the exhibitions/galleries to University academic life is much clearer than was previously the case. The development of use of the Collections Study Centre (formerly called the Resource Centre), which helps to build capacity for teaching and visiting researchers, has continued over the previous year. The Centre had 1,596 visitors in 2012–13, representing an extraordinary 160% increase on the previous year’s figure (615 visitors). The majority of these are University of Manchester students researching particular objects or topics for coursework, or self-directed members of the public. Academic tutors frequently bring small groups to the adjacent Seminar Room, using objects from the Museum collection or the exhibitions themselves as a basis of discussion. Self-directed learning facilities will be greatly enhanced through the redevelopment of the top floor of the Museum to become ‘The Study’, where various levels of self-led enquiry (for all ages) will be developed. In terms of discipline-based and practice-led teaching, staff contribute to a large number of seminars, tutorials and lectures. Links with the MA in Art Gallery and Museum Studies continue to be very strong: a number of staff contribute to the delivery of the MA, through direct teaching; by hosting work placements (four students during 2011-12); and by regularly answering enquiries and providing material for study. Head of Learning & Engagement Esme Ward contributes significantly to the MA Creative Learning module, as part of the MA AGMS/APP (Arts Policy and Practice) within the Institute for Cultural Practice, together with other Museum staff. Staff facilitate a large number of student projects, essays and other activities, and supervise a smaller number of projects directly. Museum staff are currently involved in the supervision of seven PhD students directly, including one CASE-funded studentship in partnership with FLS, and another in learning in museums. Other courses make use of the Museum’s resources as part of self-directed learning exercises. These can take the form of tours, worksheets or use of the Collections Study Centre. The Entomology and Botany collections are especially popular with art and design students, who often visit collections for inspiration. The Curator of Egypt and the Sudan was involved in the development of films on Egyptology that form part of the online Egyptology Certificate course run by Dr. Joyce Tyldesley. The Museum and Engagement team was the lead cultural partner in The Afterlife of Heritage Research Skills Training Programme (2012-13; funded by the AHRC and led by the Institute for Cultural Practices) aimed to support research students and early career researchers (ECRs) MM APR 2013 25


in developing skills, capacity and profiles for professional careers in the heritage sector. We are co-contributors to a research programme being undertaken by PSSRU, NIHR School for Social Care Research, University of Manchester: An evidence synthesis and economic analysis of the effectiveness of arts and humanities activities and interventions on the health, wellbeing and quality of life of older people in care home populations. Student Engagement Museum staff promote the Museum and the University generally as part of Welcome Week activities, and in introductory sessions at the beginning of the first semester. Curators also assist with the training of student volunteers; this can also help to recruit volunteers to work directly on the collections. For example, the Nature’s Library launch had handling tables staffed by student volunteers. Curators also provide tours of collections for student societies, such as the Student Botanical Society. Approximately 125 students came to the Ancient Worlds Student Social, 7 December, 6:30-9pm that was co-curated by UoM Archeology Society students, Anthropology, Visual Culture and AGMS students. The event included Newsicmoos DJs playing a curated set of Ancient Worlds inspired music, clay tablet making workshops, an Egyptian-style make-up station, a tour of Ancient Worlds by Bryan Sitch (Curator of Archeology at Manchester Museum) and object handling tables, led by students. Since November 2012, the Student Engagement Coordinator has worked with the Collection Study Centre Administrator to engage students with this space as a resource for students. This has involved consultation with a group of 10 students from different Faculties, Object Handling Training sessions with Conservators that have led to opportunities for these students including leading Object Handling sessions for Student Socials and Big Saturday events at the museum. The total number of students who have used the CSC in the past year is 628. As part of the Student Engagement Coordinator's Investing in Success: Developing Staff Potential project, 'In The Mix', she commissioned Huw Bunford (Super Furry Animals) to create a Manchester Museum soundscape composed of found sounds. This was also remixed by sound artist and composer, Kelly Jones. She produced and performed in 'Bunford & Kashiwagi‌In The Mix' at Manchester Museum (part of Manchester Weekender 2012 & The Student Weekender 2012) and commissioned DJ and artist Mr Scruff to produce an illustration of Manchester Museum and 'Mr Scruff's Guide to the University of Manchester' to illuminate the University's cultural attractions for students. This project was featured in UniLife March 2013. The Student Engagement Coordinator was invited by Culture on the Corridor in May 2013 to deliver 'The Student Weekender' after the successful pilot event in October 2012, where about 500 students engaged with cultural organisations along Oxford Road, including Manchester Museum. To launch The Student Weekender 2012, there was a Cycling Flash Mob that was instigated in partnership with the University of Manchester's Community Officer at the Student Union, Environmental Officer for Residencies, Catering, Conferences and Sport and Sustainable Travel Planner and with support from Xtremuseology Collectively. The flash mob aimed to promote cycling to students as a sustainable, economical and fun way of commuting to university and getting from A-B on campus and embodies the Museum's vision of MM APR 2013

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developing a sustainable world. The Student Weekender 2013 will be taking place 8-10 November 2013. 'Student Social: Wonders of the Natural World' at Manchester Museum will be the headline event. In 2013 the Student Engagement Coordinator was shortlisted for the Women in the Arts Award (won by Director of Whitworth Art Gallery & Manchester Art Galleries, Maria Balshaw) that part of Manchester's International Women's Day Celebrations. Her role as Student Engagement Coordinator at Whitworth Art Gallery and Manchester Museum) and as Creative Producer of 'In The Mix' contributed to her being shortlisted for the award. Research Research activities are defined as ongoing collaborations, publications and other forms of work that use the collection, staff expertise or other resources to answer particular questions. As a university museum, the Museum is used very intensively for research when compared with other museums locally and nationally. The Museum supports research by: • facilitating the use of its collection for research by others • promoting its resources for academic use by others and facilitating use • communicating the results of research to the general public (see elsewhere) • through the social responsibility and impact agendas • through staff undertaking approved programmes of research During 2012-13, the number of research activities involving the Museum increased significantly to 2,917, compared to 1,817 in the previous year, representing a 55% increase. This increase is due to a concerted attempt to increase the number of students and others using the collection and other resources, as part of modules and in the Collections Study Centre. Henry McGhie met with Prof. Luke Georghiou to discuss opportunities or directions to develop the research use of the Museum. As a result of this, he has met with the Research, Business and Enterprise Support Services to find ways for the Museum to best integrate its offer into research support communications and to maximise opportunities to develop further research use of the Museum. Museum staff have met with a number of research groups and PIs to explore potential opportunities for research based on the collections and Museum practices, and to familiarise academics with the potential afforded by the Museum. The number of research enquiries received by Curatorial staff alone came to 5,167 enquiries. These come from researchers and students around the world, as well as University researchers and students. To give a sense of the range of sources of enquiry, requests were received from most European countries, Canary Islands, the USA, Canada, Australia, Russia, Egypt, Israel, Hawaii, New Zealand, India, South Africa and many others. MM APR 2013

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The Head of Collections and other Curatorial staff met with 384 visitors to show them particular collections, over and above undertaking direct student teaching. Most of these were UK and international researchers, both students and professional academics. Head of Collections & Curator of Zoology attended a workshop organised by ISEI and FLS (funded by the Wellcome Trust) to discuss research directions and ideas relating to food security and environmental sustainability. A researcher studied two extinct Canary Islands Oystercatchers, of which there are only six specimens in the world, towards a monograph on the species. A researcher from Santiago da Compostela makes regular use of the bryozoan (marine animal) collection as it is exceptionally rich in type specimens (specimens that define scientific names), being second only to the Natural History Museum in Britain. In Earth Sciences, highlights included isotope geochemistry research by David Kosoff (Birkbeck College) and research on fossil fish by Thomas Challands from the University of Edinburgh. Curator of Egypt and the Sudan Campbell Price participated in a major project to CT-scan 20 of the Museum’s Egyptian mummies at the Manchester Children’s Hospital. Research results, including state-of-the-art computer visualisations, are expected soon. A meteoritic iron bead from the collection formed the subject of research published in ‘Nature’ by Dr Diane Johnstone of the Open University. Henry McGhie and Campbell Price supported an application to the Leverhulme Trust from the KNH Centre for Biomedical Egyptology on animal mummies. This application has been successful; one of the outputs of the research will be an exhibition to be held in the Museum in 2015. Kim Vickers, a Honorary Research Fellow at the University of Sheffield, worked on the inter-disciplinary research project looking at the environmental impact of medieval seasonal settlements in Iceland. She used our beetle collection in order to identify sub fossil specimens of beetles collected from Iceland. Marianne Simoes, PhD student from the Kansas University (USA), came to work with the Museum’s Cassidinae (tortoise-beetle) collection, the second best collection in the world regarding its scope and scientific significance. In Living Cultures, Alisa La Gamma and Ellen Howe from the Metropolitan Museum of Art took microscopic samples of deposits on our two African Minkisi figures. This was in preparation for loaning the figures to their exhibition Power and Majesty: The Art of the Kongo in September 2015. Professor Rossita Henry from James Cook University, Australia reviewed our Charles Heape collection of South Pacific material. PhD student Natalie Armitage photographed and consulted archives relating to our Minkisi figures for her research into voodoo dolls Museum specimens are regularly sent out to researchers around the world to study. During the last year, 38 research loans were sent to researchers in Austria, Spain, Russia, Denmark, Hungary, Kansas, Japan, France and Poland. These consisted of 1,439 specimens, of insects, spiders, shells, bryozoa (marine animals), plants and mosses. The Museum assists other researchers by providing them with images of specimens for research purposes.

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The Museum supports academic conferences, contributing to the wider events programme for researchers. Delegates attending The Yuanmingyuan in Britain and France: Representations of the 'Summer Palace' in the West, a two–day workshop at The University of Manchester, 8th-9th July 2013, viewed and handled the Chinese collection. The Museum provided a number of tours at the i-CHSTM conference, and worked closely with the conference organisers in this. Research partnerships and research by staff There are no Museum staff on academic contracts, and undertaking research is not a priority; instead they provide greatest value by facilitating the research of others (see above). Staff do devote time to research where it is necessary to develop and deliver public programmes (exhibitions, events and talks), or to promote the contents of the Museum collection and an understanding of it. Museum staff often undertake additional research in their own time in line with their personal interests. Henry McGhie (with David Morris of the Whitworth) supported Helen Rees-Leahy in the development of a grant proposal as part of the AHRCfunded ‘Cultural Value’ project; the application was successful and work will take place during the present academic year. The CASE-funded studentship in partnership with FLS continues her work on the Museum bird skeleton collection and develops the collection during the course of her research. This was the first time that the Museum had managed to obtain a CASE studentship. Discussions were held with AHRC and NERC to clarify the situation regarding Collaborative Doctoral Awards; it is clear that the Museum cannot be an industrial partner for the NERC scheme, but it can for AHRC. A priority for the coming year will be to develop the number of PhDs drawing specifically on the Museum, through closer partnership working with University academics, and academics elsewhere. Nevertheless, PhD students extensively use the Museum, and staff had contact with approximately 80 PhD students, either to provide access to specimens or access to staff expertise. The Head of Collections and Curator of Zoology continues to work on the biography of one of the Museum’s major donors, working in collaboration with Dr. Kirsten Greer of Queen’s University (Ottawa). They were awarded exploratory funding for the development of this work from the Network in Canadian History and Environment and are currently seeking further funding. His work on Animals as Symbols and Signs, funded by the Norwegian Research Council, came to an end in this year with an exhibition held at the University of Oslo. The anthology of this project has been developed to be a standard museum studies textbook and will be published by Penn State University Press in October 2013. He published a further article on 19th century ornithology and fraud, which is of relevance in investigating the authenticity of [old] distributional records of birds. Curator of Arthropods Dmitri Logunov continued to publish articles on spider taxonomy and a field atlas of the spiders of Kazakhstan; much of the work for this project was undertaken in the Curator’s personal time (see Appendix 5). He has also named a number of new species of spiders. Head of Conservation Sam Sportun led a project involving tactile feedback technology (haptic technology) that takes advantage of a user’s sense of touch by applying forces, vibrations or motions to the user. This work can now be seen on the Ancient Worlds gallery and is a world first. It is notable as a means of engaging ‘behind the glass case’ displays with people with visual impairment. The project was shortlisted for the international Zero Project award and was shortlisted in the Museums + Heritage awards in the Innovation category. This project has MM APR 2013 29


attracted further funding from the Stavros Niarchos Foundation and has attracted sector-wide interest as a new museum technology. She completed her MA in Creative technologies at Salford University in December 2012 and has also completed her initial research alongside Professor John Tyrer (Professor of Optical Instrumentation at Loughborough University) which will form the subject of a part-time practicebased PhD to produce a 3D touch-sensitive replicas. Head of Engagement Esme Ward was invited to sit on the advisory board of a new ESRC programme series ‘Building a collaborative learning research agenda for Natural History Museums’ with the Natural History Museum and Kings College London. She also secured MICRA funding and to run a pilot programme evaluating older people's digital engagement with culture, working in partnership with MMU. The Ancient Worlds gallery and mobile web app was one of the case studies. The Curator of Herpetology continues to investigate the husbandry of captive and captive-bred amphibians in the Museum’s award-winning Vivarium. He also continues to research the captive breeding and genetics of the endangered Lemur Leaf Frog, in partnership with The Amphibian Ark, Bristol Zoo Gardens, Costa Rican Amphibian Research Centre, Norden’s Ark, The Horniman Museum, Salford University, Cologne Zoo, and Knowsley Safari Park.

Supporting the Impact Agenda In terms of exhibitions, we have worked to increase the prominence of University research both in our new galleries, in temporary exhibitions and in the accompanying programmes of public events. University research features in both the new Ancient Worlds galleries and in Nature’s Library. Academic engagement potential is a key feature of selection and development of exhibition proposals (see Section 1, above). Henry McGhie and Naomi Kashiwagi presented on the Museum and Whitworth as venues for supporting the Impact agenda at a meeting of SALC researchers at John Rylands Deansgate in January 2013. Henry McGhie met with Liz Venn of RBESS to identify how the Museum could best support the current REF submission, and assisted with case studies for CHSTM and for David Lomas in AHVS. The Museum was invited to be one of five Impact Champions for the proposed ESRC International Centre for Language and Communicative Development, a joint bid between the Universities of Manchester, Lancaster and Liverpool, which aims to transform our understanding of how children learn to communicate.

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5: Become known for our fresh approach to the development and use of the collection This year has seen the final phase of a series of major gallery refurbishments, with the Ancient Worlds galleries installed and opened to the public in October 2012, following the preparation and conservation of 3000 objects, and including extensive mount-making by the Museum's technicians; this was closely followed by Nature's Library, an equally challenging task involving all members of the Collection Care team with the de-installation and stripping out of the of the former Birds Gallery, the complete refurbishment of the listed cases, and the mounting, conservation and installation of over 2,500 objects from the collections. The team worked closely with external designers and specialist display case fabricators, and was supported by a highly skilled pool of freelance technicians and specialist mount-makers – refurbishment work included repairing Espanola locks; refurbishment of original cases, mouldings and cornices; repair and matching of floor tiles; reproducing missing brass escutcheon plates, and replacing glazing with safety glass. In July 2013 the Museum technicians began the Vivarium strip out and refurbishment for the re-launch in autumn 2013. The three conservation staff, supported by student interns from conservation courses in Lincoln, Durham and London embarked on a huge treatment programme. All staff were trained in the use of lasers to assist with cleaning of objects for the Ancient Worlds galleries, and taxidermy skills were up-graded in order to undertake specialist conservation techniques on museum specimens for Nature’s Library. Over this same period, the team worked on a number of temporary exhibitions, including the de-install of Unearthed and Alan Turing and Life’s Enigma, and the preparation for and installation of Breed: The British and their Dogs, including 93 in-coming loans, including All Things Being Equal: Photographs from Ecuador, Collecting Trees, North by Northwest exhibition and Warriors of the Plains, a major collaboration with the British Museum. The Museum Registrar oversaw the administration, collection, condition checking, liaison with couriers and installation of loans from a number of external institutions and private collectors. The Museum continues to provide an extensive loan service nationally and internationally, and has lent a total of 125 objects to 9 exhibition venues in the UK during the course of this year. Whilst many loans are to other museums, in the last year, 1,439 further objects and specimens were lent to 16 UK and 22 international universities for research and teaching purposes. In addition, a closer collaboration with the Whitworth Art Gallery and Manchester Art Gallery had resulted in the three institutions producing policy documents and procedural guidelines under the Museums Associations' Smarter Loans Initiative. The Museum's renamed Collections Study Centre goes from strength to strength, with visitor numbers at 1,596, increased by a huge 106% on the previous year. This is as a result of increased marketing on social media and via direct emailing, and the production of a set of 4 stylish bookmarks, featuring objects from the collections to promote the centre's expanding activities; these now include regular drop-in identification sessions, 'Rock Drop' and 'Dig It', and monthly lunchtime collections talks, 'Collection Bites', held in the newly refurbished seminar room. Museum volunteers, international researchers and tutored groups from UoM and MMU, make regular visits. Better links with the universities are being developed in order to encourage more students to use the space through targeted academic gatherings and links with the Museum Student Engagement Coordinator. MM APR 2013

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Staff in the Collection Care team collaborate with curatorial and learning teams to select objects for use in outreach activities, such as Big Saturdays, Museum Comes to You boxes and for the Museum’s In Touch handling tables; this work has been enhanced during this period by the creation of a dedicated Outreach store and Access area. Relevant handling training is given to in-house staff and volunteers, and staff also contribute to University teaching, for example the University Art Gallery & Museum Studies course, the Department of Archaeology and the wider museum community. Funding has allowed staff at Manchester Museum to develop the Midden Project with Mathew Moss High school further; conservation and learning staff, supported by Velson Horie, Honorary Conservation Research Associate, deliver practical modules that contribute to the children’s understanding of conservation for the children’s major end of year projects. Collection Care staff also took an active part in Culture-shots (July 2012), the week-long outreach event through Arts and Health, and also participated in Archaeology week (13-15 Sept 2012). Conservators and Technicians have supported an on-going programme of CAT scanning the Museum’s collection of Egyptian mummies at the Central Manchester University Hospitals NHS Foundation Trust. With such a busy exhibition and gallery refurbishment programme, the main focus for collection care has been on continuing environmental monitoring, with work ongoing in broadening environmental parameters in many of the collections stores, in line with national and international research such as PAS 198, and the Integrated Past Management programme - this has included a series of staff training seminars, delivered by external specialist, Jane Thompson-Webb, the setting up of a cross-team IPM Group and the development of a strategy around food consumption and events guidelines. Training has been undertaken to update technical staff on wood working safety regulations, and the workshop was closed for two days to do the annual safety checks and upgrade. In addition, new machines have been introduced in the workshop to improve the efficiency of the cutting and mount making. Other work undertaken by the Museum technicians has included the removal of displays and clearing walls for the replacement of the old windows by the University Estates Department, and the replacement of stair handrails throughout the Museum for heath and safety. Collections development In terms of acquisitions to the collection in the last year, the Museum trialled an innovative thematic approach to collecting, based on work by the Director into museums and sustainability. Our first theme has been ‘Trees’, and we began a pilot project to involve curators in all disciplines in a programme based on the theme of trees, and which where possible involves the public. For example, we have attended a number of bioblitzes with members of the public recording species. The next steps were to make this much more multidisciplinary and relational. This included working with Red Rose Forest and the Local Ecology Unity and Manchester City Council. We have collected animals, insects, plant specimens and videos of participants. This project was funded through the British Ecological Society as part of their centenary celebration programme. The project was presented in the Collecting Trees exhibition, which looked at the relations that people have with trees today, the existing contents of the Museum collection, and an opinion-gathering exercise on what people think we should collect now. The Earth Sciences collection has been developed through the acquisition of a 300-strong mineral collection, including gold and diamonds and we acquired the skull of a large Ichthyosaur discovered recently on the Yorkshire coast. MM APR 2013

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The Anthropology collections have been strengthened through the acquisition of the Qashqa’i collection from the Whitworth as part of a collection rationalisation exercise. The Museum also acquired Bryn James’s fieldwork collection from Ghana, developed as a PhD at the University. Pat Yalden donated the mammal and bone collection that was formed by the late Dr. Derek Yalden, Reader in Zoology in the University, to the Museum. This collection is a highly significant addition to the Museum collection: it formed the basis of a great deal of research by Dr. Yalden and it is anticipated that researchers will extensively use it. The collection was formed over a period of decades and is possibly unique in Britain. Case-funded PhD student Kayleigh Rose prepared bird skeletons for the collection, and made use of Dr. Yalden’s collection as part of her studies. In Entomology, 497 specimens were added to the collection. These include specimens that formed the basis of descriptions of new species. Collections management Store surveys and area performance reviews were carried out by curators and curatorial assistants to highlight any problem areas - targets were set and actions carried out to address them. Great strides were made in improving conditions in the Zoology, Earth Sciences, Anthropology, Egyptology, Entomology and Botany stores by curatorial assistants, reducing the risk of attacks from insect pests and damage due to other causes such as flooding and dust. In Zoology, a programme of topping up the spirit collection (animals in alcohol) conservation was started. Ladder training and new ladders were provided in stores. Across collection areas, a lot of work took place to improve the locations of heavy objects, to reduce the risk of injury to curatorial assistants moving collections. A large amount of work was done on moving objects into new displays, and restoring objects/specimens from previous displays back into storage. In the Archery collections, great progress has been made in databasing manuscripts and other papers. Volunteers and staff have continued to re-store and document the Earth Sciences collection, particularly the Creswell Crags fossils and the minerals. Thanks to our team of volunteers, we are continuing to make good progress on documentation of the largest collections in the herbarium. In particular we now have all the fungi documented, about a third of the Leo Grindon cultivated plant collection bulk documented and will shortly complete the bulk documentation of the General Flowering Plants collection. Lindsey Loughtman has been supervising the work of the volunteers as well as making improvements to herbarium storage (particularly specimens housed in the central bench of the main room fibres, fruits and seeds, timbers and drugs), dealing with outgoing and incoming loans of liverwort specimens and preparing areas of the herbarium for building improvements. In Zoology, volunteers assisted with the accessioning of the enormous mollusc collection, with restoring and listing photographs and old documents. Chris Michaels is helping with the spirit collection. In Anthropology, two MA placements have restored the collection of objects from the Americas, as part of the works associated with the Warriors of the Plains exhibition.

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In Entomology, HRA Graham Proudlove helped to re-curate the nationally important millipede collection and with identification of specimens collected on bioblitzes. Museum staff regularly provide advice to other museums. For example, Henry McGhie identified the birds’ eggs in Leeds Museum as part of a restorage project there. HRA Michael Dockery continued to restore and photograph the fantastic collection of Swallowtail butterflies formed by artist David Longsdon. This will be published over the next year. He has also been involved in developing educational resources for schools on phobias, based on the Museum entomology collections, and will also be available from the Association for the Study of Animal Behaviour website. Digital access to collections-related information MIMAS were contracted to provide advice on how best to move forward with digital access to collections and collections-related information. This work relates to the aspirations of the Manchester Museum and Galleries Partnership. A significant amount of documentation (databasing) work has been undertaken by curatorial assistants, volunteers, placements, and Honoraries. This is an essential aspect of making collections available and accessible, and for improving accountability and tracking of collections. During the last year, 17,217 records were added to the web-accessible database (Ke Emu) covering 111,441 objects/specimens.

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6: Make sure we manage and develop our resources, facilities and workforce to deliver our objectives Commercial activities There were major changes in the café in the course of the year with the Museum café taken over by Chancellors from January 2013. The increased capacity of the café from the previous investment continued to enable growth in the daytime and out of hours businesses giving rise to fluctuating consistency of food quality and service in the daytime business. During the latter part of the year we have begun the planning work for re-branding the cafe to further visibly integrate the cafe into the Museum and to plan investment into the infrastructure to secure the longer-term growth of the business. We have improved the turnover and profitability of the shop and its congruence with the Museum’s mission by reviewing the buying policy and introducing new ranges of products chosen through working more closely with colleagues across the Museum. Retail space was increased by 22% in summer 2013 and further work is happening to introduce products that appeal to an adult audience. The Head of Commercial Operations across the Manchester Museum and Galleries Partnership continues to lead on the analysis and review of buying and ensuring the retail strategy is closely aligned to the Museum's mission, values and visitor profile. Where appropriate the commercial team are working across the Partnership together and sharing information, data, suppliers, staff and best practice and we build on the individuality of the venue, programme and collections. The re-orientated retail space continues to be a better fit within the entrance hall as well as having much better visibility from the outside of the building and within. The e-commerce site launched via Cornflower has not been profitable or viable and as part of the overarching buying strategy the site will be offered via a new variant of the EPOS (Electronic Point of Sale) system. Work still remains to be done within the main Museum website as part of re-branding improvements. The EPOS system has been a challenge with a considerable amount of work undertaken to reshape the data transferred after set-up and the subsequent data amassed during the year. Further changes to the system are being investigated with a merger of EPOS systems and expertise across the Partnership towards the end of 2013. Artifax, the room booking system, continues to be a boon to all colleagues using it and analysis is now underway of the data amassed to inform and shape the use of spaces for commercial and non-commercial use in the Museum as well as giving clear data on room use and capacity throughout the year. Corporate hire in the refurbished Kanaris theatre and other spaces has been successful during daytime and out of hours, and the wedding business has continued to deliver growth way in excess of expectations. This growth in the whole events business has been 'checked' during the year to ensure that the commercial activities undertaken are in line with the Museum's mission and that the business is profitable without being an undue drain on resources. MM APR 2013

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Commercial performance 2012-13

RETAIL Income Visits Spend per Visit Spend per Transaction Conversion Rate (visits to retail transactions)

£177,000 (+17% on previous) 370,000 48p (+17%) £4.71 (+6%) 10.2% (+6%)

CATERING

Turnover Contribution

£530,000 £86,000

EVENTS/CORP HIRE/WEDDINGS Turnover

£85,000 (+23%)

Fundraising This year has the Museum has been particularly successful in raising funds from external sources. During the reporting period the following grants have been raised from external sources: Funder Project £ St Modwen Environmental Trust Vivarium redevelopment 20,000 Pilgrim Trust Nature’s Library 20,000 redevelopment Foyle Foundation Nature’s Library 20,000 redevelopment J Paul Getty Jnr. Charitable Trust Nature’s Library 25,000 redevelopment Stavros Niarchos Foundation Haptics 58,088 ACE Grants for the Arts Wellcome Trust People Awards

Coral exhibition Fragmentary exhibition

Ancestors

30,000 15,948 MM APR 2013

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Granada Foundation Individual / company donations:

Coral exhibition General

V&A Purchase Grant Headley Museums Archaeological Acquisition Fund Heritage Lottery Fund

Archaeology acquisition Archaeology acquisition

Prince’s Foundation for Children and the Arts Matthew Moss High School ArtFund European Union CMFT NHS Trust National Portfolio Fund ACE East Midlands

START Award

Inspiring Futures (2013-16)

“Midden Project” commission Treasure Plus Gruntvig volunteer project Cultureshots Arts & Health Arts and Health consultancy

2,000 13,514 4,000 5,000 528,700 30,000 15,000 2,450 tbc euros 5,000 2,500 5,000

In addition, over the course of the year successful funding applications were also submitted to the following two funders (although final notification of the outcome was only received after the year had ended). Funder Project £ Zochonis Charitable Trust Fragmentary 15,000 Ancestors exhibition Morel Charitable Trust Fragmentary 1,000 Ancestors exhibition Income was also drawn down on grants that had been awarded prior to the beginning of this reporting period (and reported in previous APRs). These were as follows: Oglesby Charitable Trust: £20,000 John Spedan Lewis Foundation: £3,892 HLF – Ancient Worlds: £615,664 HLF – Nature and Me: £15,760 DCMS/Wolfson: £140,775 ACE – We Face Forward: £37,500 MM APR 2013

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Capital Fundraising Much of this year’s fundraising success is associated with the redevelopment of new galleries (Ancient Worlds in October 2012 and Nature’s Library in April 2013). This has allowed us to make significant changes to spaces and encourage increased new and repeat visits. It has also enabled the Development team to build relationships with new funders who have been overwhelmingly pleased with what their funding has enabled. Recent successful visits from staff and trustees of the Stavros Niarchos Foundation and The Pilgrim Trust have also resulted in invitations to make further applications for funding. Revenue Fundraising Applications for revenue funding to external funders continue to be made to support exhibitions and learning programmes. This focuses on specific projects that meet the objectives of the individual funders. In partnership with Whitworth Art Gallery and Manchester City Galleries, the Museum has continued to play a key role in the joint legacy fundraising initiative. In May 2013 the Museum hosted the second annual legacy information evenings. This attracted 25 people who spent two hours at the Museum hearing from corporate partners JMW Solicitors and Hurst Accountants about the benefits of leaving a gift to a cultural institution in a will, followed by a tour of the newly opened Nature’s Library gallery. Participants were then offered free surgeries by JMW and Hurst to discuss details. We are confident that this event will result in at least one legacy being left to the Museum. The third legacies information event is planned for Spring 2014 and will focus on sharing information with members of the legal profession and wealth managers. Jo Beggs (Head of Development for the Manchester Museums Partnership) is a committee member and Steve Walsh (Head of Development, Manchester Museum) is a member of the North West Development Network, a rapidly growing network for development professionals from across the cultural sector in the region. The group has offered excellent training and networking opportunities for the Development team this year. Steve Walsh represents the Museum at the University’s Development Forum, run in conjunction with the Division of Development and Alumni Relations, which brings together DDAR and cultural assets development staff on a quarterly basis to share prospect information and coordinate approaches to potential funders. Visitor Services Team has been heavily involved in the successful Cultural Concierge programme (partnership) training delivered with City Co, Visit Manchester, MIF and Creative Tourist. We continue with HLF Skills for the Future programme and have recruited 4 full time trainees and existing staff have acquired qualifications and role as assessors/lead champions (Cultural Heritage Qualification levels 2-3). In partnership with Henshaws, FE colleges and learning and engagement team, the Visitor Services team supported 18 work placements during the last year, with a particular focus on supporting disabled and vulnerable young people. MM APR 2013

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We have worked closely to ensure a wide number of staff have extensive First Aid and defibrillator training and we have been shortlisted for UK Heart Safe Awards (declared winners in Oct 2013 with JRUL Deansgate and Whitworth Art Gallery). Building management We have achieved significant improvements to the building’s housekeeping standards and operational effectiveness, through a programme of space rationalisation where we have reassessed building users’ needs and current space usage, changing the use of many areas and refitting them to function better. The long-standing damp problem in the 1885 basement has been dealt with enabling us to re-think the use of these spaces. The old storeroom has been emptied and refurbished into the multi purpose room. The window replacement and stone repairs programmes are still on-going and work has now been completed to the Quad elevation of the 1885 building. Pest management With the new Event Services Supervisor in place, events at the Museum are now planned to reduce the impact they may have on the collections and their likelihood of increasing the risk of pests. Our long-running mouse problem has been solved by taking a more holistic view of the problem and dealing with the root cause. Significant pest proofing has been carried out within the building reducing the movement of pests through our spaces. Building systems We have installed PC software, which enables us to interface with our intruder alarm, and better identify patterns and trends that result in faults and false alarms. We have reviewed and updated all alarm records and documentation. A full audit of the CCTV system has been carried out and 2 of our 3 recorders upgraded. A full list of faults and required repairs now exists and is with the Estates team. We have had an engineer on site from Lutron who manage our lighting systems, enabling us to re-programme areas which for years we have been unable to turn off, or adjust, with the intention of taking greater control in the future. Contracts A new washroom services contract is now in place, in line with the campus wide supplier. The cleaning contract has also been re-tendered as part of a campus wide review. Several other smaller contracts have also been brought in line with University preferred suppliers. Data Protection A new data protection guardian has now been identified, and the first series of data protection training has been rolled out. A survey of sensitive personal data has been carried out in line with the University requirements. All laptops are now encrypted. Data protection now forms part of all new staff induction. MM APR 2013

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AV/IT AV installations include video pieces and other opportunities for audience interaction in exhibitions and gallery refurbishments in Living Worlds, Ancient Worlds and Trees. Fixed AV provision has been installed in the Discovery Centre, 3rd floor meeting room, Collections Study Centre seminar room and Life Lab to improve the quality of our presentations in these spaces; training has also been given to regular users of these spaces, this has eliminated the set-up time normally required from house services and enabled the spaces to be more ‘plug and play’. All computers now use the University’s print server, meaning that features such as duplex printing and automatically defaulting to black and white can be set as standard. Environmental sustainability Working towards a sustainable world is one of the Museum’s two key goals, so a great deal of effort goes into improving environmental sustainability in terms of our own practice, and in encouraging visitors to do the same. Each member of staff has a two-day ‘Green pledge’ in which they dedicate two days per year in supporting environmental sustainability (e.g. by taking charge of one of the Green Impact Award tasks). We achieved Green Impact Silver award in the last year and are currently working towards Gold. We have instituted a MuseumWhitworth bike scheme whereby with support from the University’s own cycling scheme, we have leased two bikes to allow staff to cycle to meetings and have encouraged staff to take up cycling more widely. We continue to develop our courtyard allotment with the help of staff and volunteers, and two of our staff have been trained in bee-keeping to look after the Museum hive on one of the roofs. This is a scheme developed in partnership with Manchester Art Gallery and the Whitworth, and we look forward to being able to sell Museum honey in our shop next year. Henry McGhie, Head of Collections and Curator of Zoology, was awarded Environmental Hero for all his work, both within the Museum and across the university.

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THE MANCHESTER MUSEUM PUBLIC AND ACADEMIC ENGAGEMENT KEY PERFORMANCE INDICATORS Public Engagement

a) Annual number of visits b) Contacts with school age children

Annual increases in, and broadening of, participation in educational programmes and public visits to the Manchester Museum 2008-09 2009-10 2010-11 2011-12 2012-13 % Comment change 264,141 339,981 349,273 367,082 388,613 Continued success of new galleries, + 5.9 exhibitions and programmes 25,649

28,244

25,616

19,549

25,791

+31.9

2008-09

2009-10

2010-11

2011-12

2012-13

87,166

88,000

133,422

132,063

108,847

% change -­‐17.6

n/a

n/a

n/a

n/a

BME 15% Disabled 6% C2DE 17%

e) Number of UoM student volunteers

n/a

n/a

n/a

n/a

24

f) Number of staff who are school governors

n/a

n/a

n/a

n/a

2

Back up to previous levels following closure of key galleries

Social Responsibility

c) Number of contacts with people from priority groups a) Definition of priority groups and further breakdown of data (as available and appropriate)

Comment Planned reduction due to concentration on improving quality and due to shift to work with older people, younger people, families and Early Years Definition of priority groups is BME, disabled, and people from socio-economic groups C2, D&E

Environment

g) number of environmental sustainability enthusiasts h) number of green impact teams

Customer Satisfaction

i) Results of annual user satisfaction surveys

2011-12 Actual

2012-13 Actual

2012-13 Actual

2013-14 Target

3 (Shared with WAG) 1

3 (Shared with WAG) 1

4

5

1

1

Comment

Annual increase in levels of satisfaction in users of the Manchester Museum 2008-09

2009-10

2010-11

2011-12

2012-13

96% Very or

99% Very or

96% Very or

98% Very or

97% Very or

% change -1%

Comment

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Fairly Satisfied

Academic Engagement

j) Number of research activities drawing on collections including contribution to publications, seminars, partnerships, PhD supervision etc k) Number of teaching courses drawing on collections/staff (to include report on course unit survey scores on which Museum staff teach) l) Number of students involved in research and teaching activities

Fairly Satisfied

Fairly Satisfied

Fairly Satisfied

Fairly

Annual increase in levels of teaching and research use of the Manchester Museum 2008-09

2009-10

2010-11

2011-12

2012-13

661

867

1288

1817

2917

58

58

59

98 (70 UoM; 19 other)

2,976

2,854

3,130

4,315

123 (96 UoM and 27 other) 5,915

% change +55%

Comment Consistent focus on reaching out to academic staff and students

+27%

Ditto

+37%

Ditto

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THE MANCHESTER MUSEUM MANAGEMENT AND ADMINISTRATION KEY PERFORMANCE INDICATORS Performance Indicator

Achievement

Comment (include target where appropriate)

Communication m) Evidence of pervasive, meaningful engagement of staff at all levels in strategic planning and decisionmaking

All staff participate in fortnightly meetings sharing information and highlighting the work of different teams. There is an annual staff day when achievements are shared and future plans developed, and a follow-up half day when the work plan for the year is presented. Each staff member discusses their own contribution in their PDR. All teams meet regularly to discuss work and to contribute ideas to plans and decisions. This engagement is reflected in the favourable staff survey responses

Staff n) Staffing summary: headcount (FTE) Admin & management Clerical Computing/IT Manual/craft Technical Total

20 22 1 6 12 61

2010-11 (19 FTE) (19.96 FTE) (1.00 FTE) (5.86 FTE) (11.03 FTE) (56.84 FTE)

22 27 1 4 12 66

o) Staff Survey Overall satisfaction with job Response rate Other questions (to be agreed by staff survey group consistent across all APRs)

2011-12 (19.6 FTE) (24.31 FTE) (1.00 FTE) (3.71 FTE) (11.53 FTE) (60.16 FTE)

20 30 1 4 11 66

2012-13 (19.0 FTE) (27.34 FTE) (1.00 FTE) (3.71 FTE) (10.53 FTE) (61.58 FTE)

2013 86% 76%

Financial Management p) Confirmation of managing within budget

Confirmed: See below

q) Detailed financial statement, including breakdown of income sources and external grants generated, and commentary r) Details of new grants awarded in 2012-13

See below See below MM APR 2013

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FINANCIAL SUMMARY FOR 2012/2013 The Manchester Museum Management Accounts 31 July 2013

Actual £'000

Cumulative Budget Variance £'000 £'000

HEFCE Income Tuition Fees Endowment Income Other Income Investment Income Total Income

1,367 47 21 1,060 41 2,536

1,416 0 20 905 20 2,361

-49 47 1 155 21 175

Pay Non-Pay Total Expenditure

2,376 1,210 3,586

2,365 971 3,336

11 239 250

-1,050

-975

-75

4

0

4

-1,054

-975

-79

Net Cost Endowments Adjustment Net Cost After Endowment Adjustment

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SUMMARY OF 2012/2013 The Museum reports an overall adverse variance for the Financial Year of £79k. This overspend is made up of the following: Widening Participation = £35k Invest in Success = £32k Ancient Worlds = £11k The WP and IiS programmes are authorised by the University as agreed overspends. With the exception of the Ancient Worlds £11k overspend, the Museum was in line with the overall 2012/2013 budget. Income The Museum reports income received to budget as a favourable variance of £175k. HEFCE Income HEFCE income is £48k under budget. This is primarily due to the expected budgeted income of £45k from Widening Participation which was not subsequently received. Tuition Fee Income Tuition fees income variance is £47k favourable, being £32k from Cross Faculty Teaching and £15k from a research training grant. Other Income Other income is £154k above budget; in general the increase in other income is matched by the over-spend in non-pay expenditure. All other grants are matched to their respective expenditure levels. Income generated by school visits was on budget. The Museum shop generated income above its budgeted target. The corporate hire department recorded income below budgeted targets. Investment Income Investment and donations are £20k above budget which is due to two large miscellaneous donations received in the year.

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Expenditure The Museum reports expenditure incurred as an adverse variance of £250k. Pay Costs Pay costs are £12k over budget. Non-Pay Costs Non pay costs are £238k above budget. After taking into consideration the £78k variance mentioned in the summary (above), leaves non-pay £160k over-budget. This over spend is matched by the additional income received shown in other income (£154k) above.

RISK STATEMENT Please see the separate PDF document entitled Risk Register

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2013 Returns from Directors of the Manchester Museum, Whitworth Art Gallery, The University of Manchester Library and Jodrell Bank Discovery Centre I understand my legal and management responsibilities for Health & Safety and related matters, as set out in the University's Health & Safety Policy.

5 5 5 4 5 5 5

0 100% 0 100% 0 100% 1 80% 0 100% 0 100% 0 100%

Key:

Are you satisfied that your authority to spend (and those exercising it on your behalf) is not compromised by any conflict of interest?

Are you satisfied that all necessary internal control processes are in place to ensure that any significant variances from your approved budget can be properly identified and controlled ?

Are you aware of your responsibilities as a senior line manager in relation to Data Security?

For Cultural Assets

Does your Operational Plan contribute to the University's Enabling Strategy 8 for Environmental Sustainability?

Manchester Museum WAG, Library, MM and Jodrell Bank Do you maintain, or have access to, a Register of Interests?

Number of positive responses Number of negative responses % Positive response

Are you confident that you understand your financial management responsibilities?

COMPLIANCE STATEMENT

Positive Negative

Average 97%

Not Applicable

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BENCHMARKING DATA As in previous years, no England-wide exercise has been undertaken benchmarking university museums STAFF SURVEY

Q1.1 The University is a good place to work

University Total 2020 Target

98 94

At least 10 percentage points better than the University score

Q1.4 I feel valued by the people I work with

Q1.10 Overall, I am satisfied with my job.

Q2.6 On the whole, communication in the University is effective

Q4.6 My immediate line manager helps me find a good work-­‐life balance

Q5.1 Have you had an individual performance and development review or probation review in the last 12 months?

Q7.8 I feel stressed at work ('Always', 'Frequently' and 'Occasionally')

Q8.4 (c) I feel the University acts fairly with regard to rewarding exceptional performance

Q10.3 More could be done to help staff prepare for and cope with change

Q10.5 I Response Response believe rate rate (%) positive action will be taken as a result of this survey.

Manchester Museum MM Total

89 80

86 82 80

79 61

74 63

5-10 percentage points worse than the University score At least 10 percentage points worse than the University score

88 64

91 93

48 56

74 78

78 59

44 6490

76% 71% 50%

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Staff Survey Action Plan – Name of School/Faculty/Directorate/Organisational Unit: Manchester Museum & Whitworth Art Gallery Name of Author: Nick Merriman Date: 11 July 2013 Please record your Person Timescal Progress and Action Notes principal actions Responsib e Evaluation Comple points le Include dates of ted (3-5 actions meetings in progress, overall) reports and details of how staff are engaged in the process 1. Job Satisfaction Summary feedback from survey: Action/description of planned activity: 2. University Goals and Values Summary feedback from survey: Action/description of planned activity: 3. Senior Management and Leadership Summary feedback from survey: Action/description of planned activity: 4. My Manager Summary feedback from survey: MM APR 2013

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Action/description of planned activity: 5. Performance Development Summary feedback from survey: Action/description of planned activity: Ensure 100% of staff have Personal Development Plan at PDR, that this is shared with the line manager of the reviewer and progress checked quarterly. % of staff with PDPs and % of staff with PDP actions completed to be presented to all staff at end of year review.

Only 44% of Museum staff agreed that they had received the training, learning and development identified in their PDR, compared with a 50% University average. Nick From 1 Meeting with staff reps Nov Merriman August 3 July and HR Partner 4 2013 2013 July identified need for the action. Working group to track progress and action plan to be shared with all staff

6. Pay and Benefits Summary feedback from survey: Action/description of planned activity: 7. Your Work Experience Summary feedback from survey: Action/description of planned activity:

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8. Dignity at Work Summary feedback from survey:

Both the Museum and the Whitworth were below average in terms of awareness of the Dignity at Work Policy and awareness of the responsibilities it entails. The Museum was below average in terms of agreement about fairness of recruitment and fairness in rewarding exceptional performance Action/description of Nick September Oct planned activity: Merriman 2013 Meeting with staff reps 2013 3 July and HR Partner 4 Patrick Johnson, Head July identified need the of Equality & action. Working group to Diversity, to be track progress and invited to meetings of action plan to be shared Museum & Whitworth with all staff staff to explain Dignity at Work policy and the responsibilities it entails Jayne Kavanagh, our HR Manager, to be invited to meetings of Museum & Whitworth staff to explain recruitment process (including redeployment), Rewarding Exceptional Performance policy & process

9. Physical Environment Summary feedback from survey: Action/description of planned activity: Dean Whiteside, Head of House Services, to undertake audit of

Nick Merriman

September 2013

Ditto

Oct 2013

Comments showed that many staff were unaware of current HR policies

Museum staff were below average in terms of feeling they had a comfortable work space Dean Sept-Oct Meeting with staff reps Nov Whiteside 2013 3 July and HR Partner 4 2013 July identified need the action. Working group to track progress and MM APR 2013

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work spaces and ascertain the needs of staff who feel their space is inadequate. Report back to Museum Leadership team for allocation of resources to make improvements 10. Managing Change Summary feedback from survey: Action/description of planned activity: 11. Considering Leaving Summary feedback from survey: Action/description of planned activity: 12. Comments Summary feedback from survey: Action/description of planned activity: Jayne Kavanagh to summarise policies on the above, and highlight training and well-being opportunities as part of her presentation to staff

action plan to be shared with all staff

Comments were very diverse but themes emerged around career and pay progression, training, communications and recruitment processes Nick Sept 2013 Meeting with staff reps Oct Merriman 3 July and HR Partner 4 2013 July identified need the action. Working group to track progress and action plan to be shared with all staff

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APPENDICES Appendix 1 Esteem measures At the beginning of the year, the Museum was voted as one of the 50 best museums and galleries in the UK. The selection was made by senior museum sector professionals and appeared in the Guardian. The Museum was shortlisted for the 2014 Lever Prize, an annual award given by the North West Business Leadership Team to a cultural organisation in the North West, considered by the local business community to significantly contribute to the world-class status of the region. Awards Irving Czechowicz, volunteer, won Marsh Trust Award for Volunteers (Museum Learning) in North West region. Henry McGhie, Head of Collections and Curator of Zoology, was awarded Environmental Hero for all his work, both within the Museum and across the university. Naomi Kashiwagi was shortlisted for the Women in the Arts Award, Manchester’s International Womens Day celebrations. Wendy Gallagher and Stephen Welsh were accepted on Fresh Leads programme at the British Museum. Wendy Gallagher was appointed as Vice Chair on Manchester School Hospital Service and Home Teaching Service Board of Governors in September 2012 Conferences and groups Nick Merriman, Director Chair of Museums Association Ethics Committee, and Chair of University Museums Group (till March 2013); member of Wellcome Trust Capital Awards Committee & Strategic Awards Committee Conferences: Keynote at Society of Museum Archaeologists’ conference in Manchester 28 Nov 2012 Spoke at the following conferences: Museums Association (Edinburgh, Nov 2012), NCCPE (Bristol Dec 2012), ICOM UK ‘Working Internationally (British Museum, Mar 2013) MM APR 2013

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Jo Beggs, Head of Development Committee member, North West Development Network Esme Ward, Head of Learning and Engagement Member of several steering groups and advisory boards, including Valuing Older People Management and Advisory Group (Baring Foundation and Manchester City Council), Age Collective (British Museum and Esmee Fairbairn Foundation), curious minds Development group, Arts Council Family Arts Campaign network and University of Manchester Social Responsibility Cultural Access group. She was invited to sit on advisory board new ESRC series ‘Building a collaborative research agenda for Natural History Museums’ (NHM, Kings) and is consultant to ACE East Midlands Arts, Health and Wellbeing programme. Speaker at conferences: Chaired Arts and Health session and pitch in Dragons Den, Museums Association (Nov 2012) ‘Creative Ageing in Manchester’, Ageing Artfully: Age Friendly conference (Nov 2012) Babies in Museum, Museums and Heritage Show (Jan 2013) Provocation paper on Artists in Museums, ACE Arts Council seminar (Feb 2013) Chaired Manchester Age Collective seminar (May 2013) Cultural engagement: an introduction, AHRC Afterlife Heritage Research seminar (July 2013) Culturebabies, Kids in Museums seminar (Oct 2013). Keynote speaker on family learning, Arts Learning Consortium (Sep 2013) Wendy Gallagher, Arts and Health Manager Invited to attend ENCATC ( European Network for Cultural Administration and Training Centres) Arts - Health Entrepeneurship conference, Helsinki Metropolia University of Applied Sciences (Oct 2012) Participated in Arts and Health session Museums Association (Nov 2012) Presentation at Collections Delivering Health Outcomes Conference, Thackray Museum, Leeds (Mar 2013) Attended Arts for Health Conference, University of Notre Damn, Freemantle, Perth (Nov 2012) Attended Culture, Health and Wellbeing International Conference, Bristol (June 2013) Andrea Winn, Curator of Community Exhibitions Presentation on developing work with older adults, Museums and Heritage Show (Jan 2013) Presentation on age-friendly mobile collections, Ageing Artfully: Age Friendly conference (Nov 2012) Anna Bunney, Curator of Public Programmes Chaired and presented at LEM seminar on Partnerships in Adult Learning (May 2013) Menaka Munro, Learning Manager MM APR 2013

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Invitation to be Impact Champion, proposed ESRC International Centre for Language and Communicative Development (Universities of Manchester, Lancaster and Liverpool) Nicola Walker, Head of Collections Care and Access Attended Climate for Collections, Munich (7-9.11.2012) Attended Icon PF13 Positive Futures in an Uncertain World, Icon Conference Glasgow (10-12.4.2013) CCATs tour of MM and conservation lab for Museum Management MA students, Nottingham Trent University (29.09.2012) Irit Narkiss, Conservator (objects) Presented a paper at 1st Israeli Conservation Conference, Jerusalem, ‘Objects and touch: making cultural heritage accessible to the community’ (22.11.2012) Steve Devine, Multimedia Developer Keynote speaker at II FORO INTERNACIONAL DE ESPAZOS PARA A CULTURA Speaker at THE SPIDER ON THE WEB [07.11.12 - 09.11.12] Speaker at The City of Culture of Galicia hosting the second edition of the INTERNATIONAL FORUM ON CULTURAL INFRASTRUCTURES Delivered digital community training on BMW TATE LIVE THOUGHT WORKSHOP, TATE MODERN 27 July 2013 Delivered training on digital activity, Museum Development/ Manchester Partnership & Cumbrian Consortium, Tullie House, Carlisle, 5 December 2012 and at Manchester Museum, 6 December 2012 Invited to deliver training on digital activity in the Cultural sector for "How to…Make an Effective Website on a Budget", 26th September, Manchester Art Gallery, Manchester and part of the cultural concierges programme for Manchester Museums Consortium. 13 May 2013 Manchester Museum Henry McGhie, Head of Collections & Curator of Zoology Interviewed for an article in Museums Journal about the future of permanent displays, drawing especially on Living Worlds. He also spoke about Living Worlds, museums and environmental sustainability for an article in the Big Issue. He and Social Media Officer Steve Devine attended the Digital Museums conference in London. Head of Collections & Curator of Zoology Henry McGhie spoke at an AHRC-funded workshop on the Afterlife of Heritage, presenting on Living Worlds and academic engagement. He also presented at a Museum Practice workshop on ‘writing effective exhibitions text’ at the Royal College of Surgeons in July 2013. He also attended the annual meeting of the University Museums Group. He presented his work on cultural history of animals at a conference on 21–21 Aug 2012 at the University of Oslo, which was accompanied by an exhibition in the University. Adviser to the Rossendale Museum Dmitri Logonov Curator of Arthropods Attended the 27th European Congress of Arachnology, Ljubljana, Slovenia (3-7 Sep, 2012) and presented a poster: A synopsis of the genus Zyuzicosa Logunov, 2010 (Araneae, Lycosidae). Dmitri Logunov is a member of the editorial board of Arthropoda Selecta and of the Eurasian MM APR 2013

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Entomology Journal. He regularly reviews manuscripts on spider taxonomy for Zootaxa and Zookeys. He is also an Invited Editor of Arachnologia (formerly Bulletin of British Arachnological Society). Campbell Price, Curator of Egypt and the Sudan Attended the CIPEG conference (ICOM Committee on Egyptology), Cinquantenaire Museum, Brussels, 25-26 September 2012 where he spoke on ‘Research and Reorientation: Redisplaying Ancient Egypt and Sudan at the Manchester Museum’. He also attended a conference on ‘Forming Material Egypt’ at UCL, 20-21 May 2013, where he spoke on ‘Max Robinow and the Manchester Museum’ and Re-Productive Traditions in Ancient Egypt, University of Liege, Belgium, 6-8/2/13, where he presented on ‘His Image as Perfect as the Ancestors: On the transmission of forms in Late Period sculpture’. Bryan Sitch, Deputy Head of Collections Attended a two-day workshop on ‘Representations of the ‘Summer Palace’ in the West’ organised by the Centre for Museology during 8th-9th July 2013. He also attended the Society of Museum Archaeologists’ Conference held in the Museum during 28-29 Nov. Curator of Anthropology Stephen Welsh also attended the Beijing Summer Palace workshop, where he chaired a panel discussion. He also attended a conference on the Future of Ethnographic Museums conference at Oxford University 19-21 July. Bryan Sitch sits on the committee of the Yorkshire Archaeological Society medieval section. Keith Sugden Curator of Numismatics Attended the British Association of Numismatic Societies Autumn Conference 2012, 7-9 Sept, University of York. He also chaired two sessions at the Annual Congress of British Association of Numismatic Societies, Greenwich. Keith Sugden is Honorary Vice President of the British Association of Numismatic Societies, and Secretary (and a Trustee) of the UK Numismatic Trust (a grant-awarding body for numismatic research and conference funding). David Gelsthorpe, Curator of Earth Sciences Sits on the committee of the Natural Sciences Collections Association, the leading UK group of natural science curators. NatSCA has an international membership. Wendy Hodkinson, Honorary Curator of Archery Chairman of the Society of Archer-Antiquaries, and Honorary Vice-President of the Civil Service Archery Association. She is the North West Archery Organiser for the Civil Service Sports Council. Visits by overseas academics and overseas museum professionals DG: Visit from Jason Hackenwerth, New York based artist 1 hour, 6 June WH: An enquiry from the Musée de l’archerie et du Valois in France regarding showing the video ‘Archery It’s History and Form’ in their Museum. MM APR 2013

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DL: Ms Marianne Simoes, PHD student from the Kansas University (USA), who came to work with the Museum’s Cassidinae collection; 812.07.2013. Dr Alexei Bramov, Senior Research Scientists from the Zoological Institute of the Russian Academy of Sciences (St-Petersburg, Russia), who came to see the MM’s new exhibitions and displays; 28.07.2013. HM: visit by Malmo museum directors (10/9); Arturo and colleague Black Oystercatchers (20/8); visit by Qatar Museums about use of collections management system and Living Worlds (26/9) HM: -Kathie Way, NHM -visitor from Sweden for woodpeckers CP: Mr. Simon Connor, PhD student at Université Libre de Bruxelles, Belgium, to examine Late Middle Kingdom statuary (10/10/12) Ms. Joy Kremler, Curator at Victoria Museum, Australia, to discuss Ancient Worlds galleries and examine Egyptian frog amulets (29/10/12) CP: 8/11/12 – Visit to Ancient Worlds from group from Malmo Museum 7/12/12 – Visit by Bernice Jones, Ringling College of Art and Design, to study textiles 12/12/12 – Visit by Carlo Rindi, University of Pisa, to study Ptah-Sokar-Osiris figures CP: 17/6/13 – Romane Betbeze, Sorbonne, Paris – Late Antique stelae 20/6/13 – Nicola Harrington, Dept of Archaeology, University of Sydney – objects relating to childhood in AE 17-19/6/13 – Kristen Thompson, MMA, New York – Amarna sculpture fragments 28/6/13 – Cynthia Sheikholeslami, American University in Cairo – Egyptian late period coffins 1/7/13 – Maarten Horn, Free University Berlin – Predynastic organic objects from Badari 10/7/13 – Gianluca Miniaci, University of Pisa – Middle Kingdom faience animals 31/7/13 – Heather Gill-Frerking, American Museums Inc – human mummies BS: Joyce Kremler Asst Curator Victoria Australia (29/10) BS: Talked to Nahil and Liz from Qatar about the archaeology collections (9/5/13); Régine Hunziker-Rodewald (Professeur d'Ancien Testament, Faculté de Théologie Protestante, l'Université de Strasbourg) & Dr Robert Deutsch re figurines from Buseirah and Jawa (6/7/13); KS: G.Malingue PhD student @university Paris 1 – Sorbonne – the Roman Mint of Carthage under the Tetrarchy SWe: Daniel Gendron, Department of Archaeology, Avataq Cultural Institute, Canada – He came to see the Killinimmiut human remains. SWe: Alisa La Gamma & Ellen Howe from the Met, New York.RW: 9/1/2013: Prof Janis Anatovics and research student from the University of Virginia to study Lydia Becker collection material. 5 hours

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Appendix 2: A sample of feedback on Museum policy and practice Schools-related DL: Dear Dmitri, We all very much enjoyed your lecture and have had some really positive feedback from students this morning. It was so good because it is so relevant to the A2 specification on Ecology. - Sarah Haworth, Thomas Whitham Sixth Form college, Burnley; 4/10/2012 <s.haworth@thomaswhithamsixthform.lancs.sch.uk>. BS:- ‘Can I first say what a wonderful time the children had actually seeing and being able to touch objects to do with pre historic man rather than looking at my boring powerpoints in the classroom:-) They were absolutely enthralled and could not stop talking about the trip all the way home. Even today in school they are looking for axe head shapes!... With many thanks again,’ Rachel Hankinson, Class Teacher, Bury Grammar School (11/6/13) Academic/student-related CHSTM conference: Dear All, Thank you so much for all your help and input into the tours last week. They were central to the excursions programme. If you had any issues or comments on how things went please let me know - all the feedback we got was excellent. Many thanks again, Katherine Platt (Ichstm organiser) Dear Henry, I just wanted to thank you again for taking the time to speak with me on Friday about the "Living Worlds"and "Nature's Library" exhibits. I find both of them fascinating and I look forward to thinking about them in my research on manuscript culture and museum collections. Aside from my own research interests, I think both exhibits are very powerful and will be important tools in getting the public to think critically about their relationship with nature and the history of natural history itself. Both exhibits are beautiful and challenging: epitomes of the best kind of work a museum can do, I think. I really appreciate you taking the time to orient me in the exhibit — I look forward to reading the Kellert source you recommended. I do plan on incorporating these exhibits into my research proposal to the Social Sciences and Humanities Research Council (SSHRC), which I plan to submit in February. I may be in touch in the autumn with more questions in relation to that proposal.

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Please also pass on my thanks to Rachel, for her enthusiasm and her suggestion that I contact you, and to Maxine, for helping that to happen. And I would also like to congratulate Steve on a very interesting tour talk on Friday; altogether, I think the Manchester Museum is blessed with a great team! I look forward to returning in the (hopefully) near future. All the best, Janine Dr Janine Rogers Associate Professor Department of English Mount Allison University Sackville, NB Canada HM: Hi Henry, Thanks again for your help in writing my final year project and allowing me access to the Museum collections - it was a pleasure to write my dissertation under your supervision. I was extremely pleased with my final degree mark and pleasantly surprised to be awarded the programme prize for Zoology. R Earnshaw DG: Feedback from AGMS teaching: Many thanks indeed for running the documentation session today! Very much appreciated! I think it went very well! Having the chance to create records and add content on KeEMu was great as well; gave it a ‘real’ feel. If you have any ideas about how this session can be developed further in the future, please do let me know. Best wishes, Kostas DL: Dear Dmitri, Just a note to thank you for organising the recent Coleopterist's Meeting [Sep 22th, 2012]- a very enjoyable day. In particular, I would like to thank you for allowing me access the Brindle Collection. - Jervis Good (Ireland; 8/10/2012; email: pygidicrana@gmail.com) Re: Behind the scenes stores tours with curators. Hi Alexa, Just thought I'd let you know that the tour this afternoon was excellent! It was so interesting to see some of the collection, and to hear about it from someone who's clearly so passionate about it. The whole tour lasted for more like an hour and a half, which was fine because it was so interesting and we were asking questions. Dmitri asked us what we were particularly interested in, and made sure he showed us some of those specimens which I guess is why it ran over a bit. – Helen Frost, postgraduate student UoM (Oct 16th, 2012). MM APR 2013

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CP: [tweet 7/11/12] Maisie Jones † @MaisieJones Just had an amazing 2hour lecture on Ancient Egypt, by far my favourite @egyptmcr [tweet 22/11/12] Rebkha Covill @RebkhaC is obsessing over a kohl pot and all things #Coptic thanks to @EgyptMcr ! Cannot wait to get stuck into some research in the new year DL: “Thank you for your lecture as part of Grey to Green, it was informative, understandable and very enjoyable.” – Message from Joanne Green, one of the participants (11/01/2013; jjoannegreen@gmail.com). “Dear Dmitri, I just wanted to thank you for a very interesting and informative talk last night. The response from the students on the wildlife recording course was very positive.”- Message from Stephen Atkins, the Local Record Centre Development Officer who runs the course (11/01/2013; stephen.atkins@tameside.gov.uk). CP: Via Twitter @jojoXRF “@EgyptMcr most enjoyable lecture all year” BS: Re. ‘Museum and Gallery Curating’ seminar for Kostas Arvanitis, “Many thanks again for your contribution! Perfectly pitched!” Kostas. BS: Student of Sarah Washbrook’s class said how much she’d been engaged by the objects and how the university ought to make more of working with objects (6/2/13). I just wanted to say a big thank you for doing the Museum tour yesterday for our prospective applicants. I suspect you had a few more people there than I predicted - both parents and students seemed very keen indeed and only 2 had to leave to catch their train. I hope the greater numbers did not cause you any inconvenience. All participants were extremely keen and we received very positive feedback, so hopefully our recruitment figures will reflect this! Many thanks again, Ina (Berg) (7/2/2013) I really appreciate all the thought and time you put into preparing it. Thanks again! Louise (Tythacott) April 2013: Hello Bryan and Campbell, Just to say thanks for a very interesting visit yesterday, your talk prompted some potentially strong responses for photographic projects, as the follow-up tutorials have indicated. MM APR 2013 60


I'll email you details when complete. I think some students may ask for links to blogs or articles. I've forwarded your addresses to them. Thanks again, Eleanor Eleanor Mulhearn Lecturer in BA Hons Illustration Arts, Design and Nature and Me: Thanks for popping down on Tuesday. It was really nice to see you and I'm pleased you got to see what a lovely evening it was and how you were part of the bigger picture in that. I spoke to one of the students who made your film that night - he got so much out of going off to film with you. Thanks again for contributing. Kate BS:- ‘Many thanks indeed, Bryan– yes, people enjoyed it very much indeed, and certainly engaged with the objects! You did a superb job – much appreciated.’ Tim Parkin (CLAH) re workshop of ageing, retirement and health in the ancient world. (4/6/13) … your input was greatly appreciated and the group were delighted to see artefacts from the reserve collections. Thanks for all your support and for going the extra mile for this class. Maggie Simms WEA tutor (3/7/13) You are without doubt one of our strongest selling points for Recruitment/Admissions to Archaeology, and an indispensable collection for both teaching and research. I am so pleased to be able to work with the museum on so many fronts. It's one of the major unexpected joys of my appointment at Manchester over the last 10 years! If you need any endorsement, quotes, or feedback please do ask. Many thanks, Dr Melanie Giles (Archaeology) June 2013 SWe: I just thought I'd email to say thank you for sorting out the Bronze plaque and the museum records for me this morning, they were incredibly useful and just the information that I was looking for (Tom Heathcote [tom.17@btinternet.com] UoM archaeology UG) Just a quick note to thank you all very much for the session yesterday. It was extremely useful for the students - and I found it absolutely fascinating. I really appreciate all the thought and time you put into preparing it. Thanks again! Louise Tythacott. Thanks so much for giving such a wonderful talk to the ‘China’ students yesterday. They really loved the session and were greatly inspired by it. I think a couple of them might now get in touch with you for information… Louise Tythacott. Thanks very much it was incredibly helpful! The tour was really interesting too so thanks for everything! Rowena. MM APR 2013

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DG: Feedback from meteorite day 29/10/2012 -My favourite thing today was finding out about meteorites and making a crater out of cocoa powder -When I get home I am going to do homework and a poster on meteorites -My favourite thing today was the geology stuff -When I get home I'm going to read about meteorites/ Look further into meteorites -My favourite thing today was Meteorites DG: Feedback from enquiry: Dear David, Once again thank you for spending time with me identifying the trilobites in my collection at your enquiry session. I really enjoyed myself and afterwards I was able to spend some time in the gallery looking at the specimens that you have on display. Best wishes Stephen Hi David, I just wanted to say thank you for taking the time out to see me last week. Whilst you said that the minerals were not your area of expertise, you were really knowledgeable and answered all of my questions. I found the visit really useful for my research and I am definitely going to keep on experimenting with the use of raw minerals in my design work. The specimens you showed me were incredible and they have made a big impression on me. I was wondering if you might be able to recommend any good books on the subject. I do of course appreciate that you are very busy so please don't worry if you can't think of anything. Thanks again, Stacey DL: A comment on D. Higham’s article devoted to the MM’s collection of tortoise-beetles (Cassidinae): “The Manchester collection article is an excellent read. It is a terrific writing and document of history.” – Caroline Chaboo (Biodiversity Institute, Kansas University, USA; 4/12/2012; cschaboo@ku.edu). “Dear Dmitri, Thank you very much for hosting the spider workshop today. I found it very enjoyable and extremely helpful. I would like to visit the Museum again in the future to spend more time looking at spider specimens.” – Message from Steve Priestley, one of the participants of the spider ID-workshop (2/02/2013; priestleysteve@hotmail.com). CP: [tweet 16/11/12] Ceri Wilson @Wezzle_Woo @EgyptMcr great night last night amazing to hear you talk so passionately about the exhibits, very inspirational and brought it to life! MM APR 2013

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Hi Campbell, First of all I would like to thank you for the teacher preview evening last night. Myself and my two colleagues all agreed it was possibly one of the best CPD sessions we've been to in a long time (as it was directly relevent and useful), and run by people who clearly know what they're talking about (which is sadly rare). As I mentioned last night, this will certainly not be the last you'll here from us at Parrs Wood, and as our preparation develops I'm sure I'll be pestering you with more questions, but for now I would like to offer a huge thank you on behalf of the History/ Ancient History department, not only for last night but also for being so affable and receptive to our needs. Many thanks Dave Midgley Ancient History Dept. Parrs Wood High School [email 5/11/12] BS: Susan Gleave AMA NW Support Group: (7/12/12) “Thank you very much indeed for coming to our meeting on Tuesday and giving us such an interesting talk, we all very much appreciated your kindness in giving us your time and greatly enjoyed your presentation.” SMA Conference 28-29/11/12 (Caroline McDonald): “You should know that Bryan has been a huge help and both of his tours (out to Castlefield in the morning and the gallery) were well received. I have personally appreciated his input for the conference arrangements” BS: I just wanted to say a big thank you for doing the Museum tour yesterday for our prospective applicants. I suspect you had a few more people there than I predicted - both parents and students seemed very keen indeed and only 2 had to leave to catch their train. I hope the greater numbers did not cause you any inconvenience. All participants were extremely keen and we received very positive feedback, so hopefully our recruitment figures will reflect this! many thanks again, Ina (7/2/2013) thanks for doing the gallery tour for our prospective students today. MM APR 2013

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Best wishes, Professor Timothy Insoll, Archaeology (27/2/13) BS: Dear Bryan, I had occasion this last weekend to meet Professor Hunziker-Rodewald at a meeting in Stuttgart. She told me she had been in the Manchester Museum recently and she was full of praise for the help you gave her. Manchester made a very favourable impression. Yours, John Healey (15th July 2013) Visitors/public DG: Feedback from meteorite day 29/10/2012 -My favourite thing today was finding out about meteorites and making a crater out of cocoa powder -When I get home I am going to do homework and a poster on meteorites -My favourite thing today was the geology stuff -When I get home I'm going to read about meteorites/ Look further into meteorites -My favourite thing today was Meteorites Dear All, Thank you so much for all your help and input into the tours last week. They were central to the excursions programme. If you had any issues or comments on how things went please let me know - all the feedback we got was excellent. Many thanks again, Katherine Platt (Ichstm organiser) Hi Henry Belated thanks for coming to London for the one day text conference last week and for your clear and challenging presentation. I thought it was a really good day. It was great to use the conference as a way of challenging preconceptions about how text should be used. I see plenty of projects which stick to traditional ways of working without ever questioning whether it's the right way forward. We can give people rules but it's even better when we get them to think critically about what they're doing - and you did just that. With thanks and best wishes Lucy Lucy Harland Lucidity Media MM APR 2013

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Appendix 3 Publications by Museum staff Museology Nick Merriman 2012. Transforming the Manchester Museum, in Jandl, S & Gold M, The Handbook for Academic Museums: Beyond Exhibitions and Education. Museums Etc, London. Haptics Sam Sportun, Chapter “The future landscape of 3D in Museums”; The Multisensory Museum: Cross-Disciplinary Perspectives on Touch, Sound, Smell, Memory, and Space, to be published by AltaMira, 2013-2014 Archaeology -Sitch, BJ 2013. The new Ancient Worlds displays at the Manchester Museum. Greater Manchester Archaeology Federation Newsletter. Botany -Connorton JM, Webster RE, Cheng N and JK Pittman JK 2012. Knockout of Multiple Arabidopsis Cation/H+ Exchangers Suggests IsoformSpecific Roles in Metal Stress Response, Germination and Seed Mineral Nutrition. PLoS ONE 7(10): e47455. doi:10.1371/journal.pone.0047455 -Webster ,RE 2013. Papaya: engineering success. Biological Sciences Review 25(3) Welsh, ST 2012. Tipis and a Totem Pole in Salford, Greater Manchester. Journal of Museum Ethnography 25: 163-171. Egyptology -Price, C 2012. ‘Foreword’ in G. Janes, The Shabti Collections 5. A Selection from the Manchester Museum (Otacer House, Cheshire), ii-v. -Price, C 2012. Displaying Egypt and Sudan at the Manchester Museum. Egyptian Archaeology 42: 34-35. -Price, C 2012. One Hundred Years of Displaying Egypt at the Manchester Museum’ Ancient Egypt 13.3, Dec 12/Jan 13, 32-37. Entomology -Logunov, DV & AV Gromov. 2012. Spiders of Kazakhstan. Manchester: Siri Sci. Press. -**Logunov, DV 2012. A synopsis of the genus Zyuzicosa Logunov, 2010 (Aranei: Lycosidae). Arthropoda Selecta 21 (4): 349-362. -** Logunov, DV 2012. Notes on a small spider collection from Turkey (Arachnida: Aranei). Arthropoda Selecta 21 (4): 375-377. -Logunov, DV & YM Marusik. 2012. [The famous Swedish arachnologist Torbjorn Kronestedt is 60 years old]. Arthropoda Selecta 21 (4): 379385. [in Russian] -**Logunov, DV 2013. A new species of the genus Alopecosa Simon, 1885 (Aranei: Lycosidae) from south-east Kazakhstan. Arthropoda Selecta 22(2): 163-169. (**- contain descriptions of new species) MM APR 2013

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Numismatics -Sugden, K and I Jones 2012. The Prestbury Civil War hoard. British Numismatic Journal 2012: 133-145. Zoology -McGhie, HA 2012. Nineteenth century ornithology, Leadenhall Market and Fraud. British Birds 105: 678–682. Publications by others Anthropology -Katina T. Lillios 2013. disciplining bodies, disciplining objects: Museum Guards and the Museu Etnológico Português (1893–1929). Museum Anthropology Volume 36, Issue 1, April 2013, Pages: 51–65, Article first published online : 26 MAR 2013, DOI: 10.1111/muan.12004 - EK Poulter 2013. Silent Witness: Tracing Narratives of Empire through Objects and Archives in the West African Collections at the Manchester Museum. Museum History Journal Jan2013, Vol. 6 Issue 1, p6-22. 17p. Historical Period: 1850 to 1950. DOI: 10.1179/1936981612Z.0000000001. Earth sciences -Roger B. J. Benson and Patrick S. Druckenmiller 2013. Faunal turnover of marine tetrapods during the Jurassic–Cretaceous transition Biological Reviews 2013 Article first published online : 13 APR 2013, DOI: 10.1111/brv.12038 -Taissa Rodrigues and Alexander Wilhelm Armin Kellner 2012. Taxonomic review of the Ornithocheirus complex (Pterosauria) from the Cretaceous of England. ZooKeys 308: 1–112, doi: 10.3897/zookeys.308.5559. -Thijs R. A. Vandenbroucke, Axel Munnecke, Melanie J. Leng, Torsten Bickert, Olle Hints, David Gelsthorpe, Georg Maier and Thomas Servais 2013. Reconstructing the environmental conditions around the Silurian Ireviken Event using the carbon isotope composition of bulk and palynomorph organic matter. Geochemistry, Geophysics, Geosystems Volume 14, Issue 1, January 2013, Pages: 86–101, Article first published online : 31 JAN 2013, DOI: 10.1029/2012GC004348 Egyptology: -Diane Johnson, Joyce Tyldesley, Tristan Lowe, Philip J. Withers and Monica M. Grady 2013. Analysis of a prehistoric Egyptian iron bead with implications for the use and perception of meteorite iron in ancient Egypt . Meteoritics & Planetary Science Volume 48, Issue 6, June 2013, Pages: 997–1006. -Marchant, J 2013. Iron in Egyptian relics came from space. Nature 29 May 2013: -McKnight, L 2012. Studying Avian Mummies at the KNH Centre for Biomedical Egyptology: Past, Present and Future. Pp. 99-106 in R Bailleul-Leseur (ed.) Between Heaven and Earth: Birds in Ancient Egypt (Oriental Institute, Chicago). Entomology: -Higham, D 2012. The Manchester Museum’s Cassidinae collection (Coleoptera: Chrysomelidae: Cassidinae). Genus 23(3): 341-361. MM APR 2013

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-Solodovnikov, A 2012. Revised concept of the genus Euryporus Erichson (Coleoptera, Staphylinidae, Staphylininae) and phylogenetic significance of Staphylinini from New Guinea. ZooKeys, 213: 51-62. -Makol J, Felska M, Moniuszko H & G Zalesny 2012. Redescription of Leptus kattikus Haitlinger, 2009 (Actinotrichida, Parasitengona, Erythraeidae) and molecular identification of its host from DNA barcoding. Zootaxa 3569: 67-78. -Angelo Bolzern, Daniel Burckhardt and Ambros Hänggi 2013 Phylogeny and taxonomy of European funnel-web spiders of the Tegenaria−Malthonica complex (Araneae: Agelenidae) based upon morphological and molecular data. Zoological Journal of the Linnean Society Volume 168, Issue 4, August 2013, Pages: 723–848, Article first published online : 26 JUL 2013, DOI: 10.1111/zoj.12040 Zoology -Charlotte A. Brassey, Andrew C. Kitchener, Philip J. Withers, Phillip L. Manning and William I. Sellers 2013. The Role of Cross-Sectional Geometry, Curvature, and Limb Posture in Maintaining Equal Safety Factors: A Computed Tomography Study. The Anatomical Record Volume 296, Issue 3, March 2013, Pages: 395–413, Article first published online : 5 FEB 2013, DOI: 10.1002/ar.22658 - Charlotte A. Brassey, Lee Margetts, Andrew C. Kitchener, Philip J. Withers, Phillip L. Manning2 and William I. Sellers 2013. Finite element modelling versus classic beam theory: comparing methods for stress estimation in a morphologically diverse sample of vertebrate long bones. Published 21 November 2012 doi: 10.1098/rsif.2012.0823 J. R. Soc. Interface 6 February 2013 vol. 10 no. 79 20120823 -Mick Marquiss, I Newton, Keith Hobson and Yann Kolbeinsson 2012. Origins of irruptive migrations by Common Crossbills Loxia curvirostra into northwestern Europe revealed by stable isotope analysis. Ibis 154, Issue 2, April 2012, Pages: 400–409, Article first published online : 9 MAR 2012, DOI: 10.1111/j.1474-919X.2012.01221. -J Pelorce 2012. Une nouvelle espece d'Astyris (Gastropoda: Neogastropoda: Columbellidae) de l'ile de Masirah, Sultanat d'Oman. Novaplex 13(3-4): 103-105. Blogs Sam Sportun; “Reaching behind the glass” Centre for the Future of Museums, Jan 2013 http://futureofmuseums.blogspot.co.uk/2013/01/reaching-behind-glass.html Sam Sportun; “Haptic interactive technology brings visitors closer to museum http://www.museumsandheritage.com/advisor/news/item/2804

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Appendix 4: Visitor statistics for HEFCE HEFCE and APR data For Manchester Museum and Whitworth Art Gallery 1 August 2012 to 31 July 2013

For 2013 reporting

Manchester Museum Visits Visits - total Visits (exc schools) % change m School visits

Whitworth Art Gallery

Notes

388613

170804

362822

This is the figure used for all 165427 the % calculations below

25791

Number of HE visits

1559

Number of FE visits

2000

5377 these are facilitated HE 2040 contacts visits from Year 12 and 13 1254 students

Temporary exhibitions Number of exhibitions Exhibitions Unearthed: Ancient Egypt We Face Forward: Anansi Stories Alan Turing and Life's Enigma Breed: The British and their Dogs Looping and Linking All Other Things Being Equal Collecting Trees Warriors of the Plains Transploration

9 30 Sept 2011-6 Sept 2012 2 June - 16 Sept 2012 24 Mar - 18 Nov 2012 6 Oct 2012 - 24 April 2013 10 Feb - 26 May 2013 1 Dec 2012 - 2 June 2013 22 June - 6 October 2013 25 May - 3 November 2013 8 July 2013 - tbc MM APR 2013

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Attendance at events No of public events No of attendees at public events

Web stats Visits (web) Unique Visitors Page views Pages/visit Avg visit duration Bounce rate % New visits

290 76135

349338 257335 1268758 3.63 00:02:15 42.42% 71.70%

192468 132924 702047 3.65 00:01:50 45.52% 66.13%

Demographics Priority groups (all exluding schools) % of BME No. of BME % of C2DE no. of C2DE % of Disabled no. of Disabled Non-priority %

15 54423 17 61680 6 21769 70

School numbers are removed 15 from these calculations 24814 10 16543 9 14888 72

Priority combined and de-duped MM APR 2013

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% priority No. priority Visitor Origin - % Manchester rest of NW rest of UK Overseas Outside of the region Family Visits % of family visits No. of family visits Connection to UoM Connection to UoM - % Studying Teaching Other Connection to UoM -no. Studying Teaching Other User satisfaction Very satisfied Quite satisfied Neither nor Fairly dissatisfied Very dissatisfied Very and quite combined

30 108847

35 38 19 6 25

62.6 227127

removing those that are in 28 more than one group 46320

47 (from 63% and 65%) 27 (from 13% and 12%) 14 10 24 using rest of UK and overseas

32.2 (from 53% and 23%) 53267

16.8 10.1 1.8 4.9

18 9.4 1.4 7.2

36572 6386 17633

15484 2382 11911

66 31 2 1

59 34 3 3 1 93

97

MM APR 2013

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