Alfa Travel 2010-11 Winter UK Holidays

01_16_NE_WINTER_2011:Layout 3

29/6/10

10:03

Page 1

Autumn 2010 to Spring 2011 Including Christmas, New Year & Easter

Coach Holidays U

A UG !

Departures from the NORTH EAST

31

BEAT THE N VATMA BO

E

HAR

WE PA Y

ES

G

RC

O IF Y

SU

NO

TI E VA NCRE TH

E AS

GUA

NTE ED

RA

OK B EFO

R

Exceeding your expectations with quality, value for money coach holidays!

02_03_NE_WINTER_2011:2011

28/6/10

17:28

Page 1

Exceeding your expectations GREAT HOTELS IN GREAT LOCATIONS Leisureplex Hotels

Welcome to Alfa 2010 saw us acquire two more hotels: the Seabank Hotel in Porthcawl and the Royal Norfolk Hotel in Bognor Regis. Both are landmark buildings which help to define the resorts in which they are situated. In many ways they symbolise what Alfa is all about: spacious comfortable hotels of great character in outstanding seaside locations, well appointed rooms, generous public areas, good food and above all, a warm welcome.

There is nothing quite like a seaside break to lift the spirit and recharge the batteries. But it is not just about the seaside: if you are looking for beautiful scenery or cultural interest, both Porthcawl and Bognor Regis have plenty to offer with nearby National Parks, stately homes and lots of other attractions.

Most of our holidays are to our own group of 19 Leisureplex Hotels.

All are character buildings with their own unique appeal but you will know immediately you are in one of our hotels by the consistently high standards of bedrooms and bathrooms, the excellent menus and above all the warmth of welcome from our friendly professional staff.

Plenty of Entertainment All of our Leisureplex Hotels offer entertainment at least four evenings each week (usually five evenings) at no extra charge to our guests.

Most other UK hotels offer entertainment on several evenings (see hotel descriptions for details).

Dining in Leisureplex Hotels Good food is one of the most important considerations in an hotel and a great deal of thought goes into the design of our menus. We provide a full British Breakfast. Light two course lunches are included on some spring and autumn holidays and sandwiches and packed lunches can also be provided at a modest additional cost. In the evening, relax with our substantial four course menus with plenty of choice and a selection of wines available.

Typical dinner menu (right):

Dinner Starters Chilled Orange Juice or Apple Juice Prawn Cocktail Creamy Mushrooms on a garlic crouton Vegetable Soup *** Main Course Traditional Roast Beef with Yorkshire Pudding and Horseradish Gravy Oven Baked Fillet of Lemon Sole with a light dill sauce Freshly Prepared Seasonal Salad with Potatoes of the Day with or without Dressing and a Choice of Roast Ham, Cheese or Tuna Chef’s Special of the Day Vegetarian Option Served with: Roast Potatoes Buttered Seasonal cabbage Diced Swede *** Puddings Seasonal Fruit Crumble with Custard, Ice Cream or Fresh Cream Lemon Meringue Pie British & Continental Cheeses with Accompaniments Ice Cream selection Fruit Salad *** Tea or Coffee

If you have never experienced a coach holiday before, you’re in for a treat. There is nothing which combines interest and relaxation quite as successfully as a coach holiday. Sit back as our experienced drivers ensure your safety and whisk you away to some of the best holidays you will ever experience. And you don’t have to worry about harming the environment. Not only are coaches the safest form of transport but they are also one of the greenest!

On behalf of the entire Alfa team I’d like to say a big thank you to our loyal guests who return to us year after year. And if you’ve never travelled with Alfa before, we look forward to welcoming you on what we know will be a memorable holiday. Please be assured that once you have experienced Alfa, you’ll never want to travel with anyone else.

Paul Sawbridge Managing Director

BOOKING IS EASY! There are three simple ways to book one of our holidays:

1. Call our Reservations Centre Simply telephone our local call rate number 08451 305666 and one of our friendly, fully trained reservations staff will give you details of all available holidays.

Our offices are open: Monday-Friday 9.00am-5.30pm Saturday 9.00am-5.00pm Sunday 10.00am-4.00pm If you wish to confirm the booking, complete the booking form and forward it to us with your cheque for the deposit within three days.

2. Approved Travel Agents Alfa Travel Euxton Lane, Chorley, PR7 6AF Tel: (08451) 305666 Fax: (08451) 303777 email: req@alfatravel.co.uk

Many clients benefit from the assistance given by their local travel agent and our holidays can be booked at most of the better travel agents. To book through an agent, please go to the agent who supplied your brochure.

3. Internet Booking If you have access to the Internet, the easiest way to book our holidays is via our web site. All of the information in this brochure - and a great deal more besides - is also available there. You can also find late breaking offers, some of which are only available if you book on the internet. Why not take a look? Our web site is totally secure and fully bookable using your credit or debit card with instant print outs available showing your full holiday details.

You can also use it to order a brochure or send us an e-mail. The address is www.alfatravel.co.uk For all three booking methods we issue a postal confirmation showing your seats, rooms, picking up point and time within seven days of receipt of your booking form.

2

Online www.alfatravel.co.uk Call 08451 305666 Visit your local travel agent

02_03_NE_WINTER_2011:2011

28/6/10

17:28

Page 2

with quality, value for money coach holidays!

EXCELLENT SERVICE

SUPERB VALUE

Personal, Friendly Service

More for your Money

If you have travelled with us before, you will already know how good our service really is – we try that little bit harder and pride ourselves on the high standards provided by both our administrative staff and by the coach drivers who are so important to your holiday enjoyment. From the moment you make your first enquiry to the day you return we will offer you the very best service.

Because of our low advertising, administrative and sales costs, our holidays are generally significantly cheaper than those of our competitors. They also usually include a more extensive range of excursions as part of the holiday price. Most 5 and 7 day holidays in the autumn and spring also include lunches on free days in your resort – just think what a saving this can represent!

Great Drivers We are proud of our coach drivers, most of whom have worked with us for many years. They are all carefully vetted both for their driving ability and their attention to our customers’ needs. In addition they undergo regular inservice training to keep them at the very top of their profession.

Reliable Coach Operators Most of our holidays are operated by our own fleet of modern luxury coaches, over 50% of which have on board washroom and all of which are air conditioned. We supplement these with vehicles provided by a select group of our most reliable industry partners. We are members of the Confederation of Passenger Transport, the Coach Tourism Council and Coach Marque – bodies established to encourage standards of excellence in our industry.

Child Reductions Why not take your children or grandchildren with you? The following reductions apply on UK holidays to children sharing a room with at least one adult: No. of Days: 3 4 5 7 8 Child aged 0-2 £30 £45 £60 £90 £105 Child aged 3-11 £20 £30 £40 £60 £70 (Child reductions also apply to Self Drive holidays but not Continental Tours.)

Prices You Can Rely On Our policy is one of “everyday low prices”.

Occasionally we may offer a discount on some departures, but we guarantee:

TRAVEL OPTIONS Local Pick Up Points The majority of our holidays use our famous “feeder” system which provides a huge range of pick up points from towns throughout the North East, so there is normally a joining point within a few miles of your home (see page 4).

Direct Join Holidays Our Direct Join option provides an even more convenient way to join some of our shorter holidays. See page 12 for details.

Self Drive Though there is nothing quite as relaxing as travelling by coach, sometimes the dates do not fit your schedule or you just fancy taking the car for a change. Our Self Drive programme provides packages of 3, 4 or 7 night holidays at our Leisureplex Hotels. Full details can be found on page 13.

Our pricing is simple and straightforward with no hidden extras.

We will not levy any fuel or currency surcharges after you have booked your holiday.

Discounts are only available on the internet Discounts are very selective and are limited to a maximum of 10% of the holiday value (so there is no risk of finding you are sitting next to somebody who has paid much less than you have).

Prices in this brochure were originally published before the increase in VAT to 20% for 2011 departures. However, we guarantee to pay the extra VAT on your behalf if you book your 2011 holiday before 31 August 2010

THE RIGHT HOLIDAY FOR YOU

SAFE & SECURE

Room Types

We are fully bonded tour operator members of the Association of British Travel Agents, so you can be sure that all payments made to us in advance of your holiday are fully protected.

Financial Security

All of the hotel rooms included in our programme have private bath or shower and WC. A limited number of single rooms is available at each hotel but there is always huge demand for these and we advise early booking. Look out for the Special Offers when there is no charge for single rooms.

Sea View Rooms Many of the hotels featured in this brochure now offer the opportunity to book a guaranteed sea or loch view at a small additional charge.

Quieter Rooms Some resorts can be lively places, so if you live in a quiet area, don’t forget to request a quiet room when you book your holiday.

No Smoking in Hotels Smoking is prohibited on all coaches and in the public areas of all hotels. All of our Leisureplex Hotels also prohibit smoking in the hotel bedrooms.

Holiday Insurance Special Requests If you require a ground floor room or prefer a special diet or have any other request which you feel the hotel should know about, please ensure you write the information on your booking form (or indicate that option when booking on our web site). We guarantee to pass this information on to the hotel although we can never guarantee that such special requests will be met. If you are mobility impaired or have other special needs, please write or e-mail our Customer Care Department care@alfatravel.co.uk for assistance in ensuring your needs can be met. For the latest information regarding special needs, please see the “Frequently Asked Questions” section of our web site.

IIt is vital that you are covered by adequate personal insurance when you travel. The insurance policy we offer is very competitive and has no age restrictions. For full details see page 15.

Online www.alfatravel.co.uk Call 08451 305666 Visit your local travel agent

3

04_05_NE_WINTER_2011:PICKUP_BREAKAWAYS

28/6/10

17:28

Page 1

Local Pick-up Points Feeder Services For all tours (except those described on page 12) clients are conveyed by feeder services between their joining point and Durham Services at Bowburn on the A1(M).

Approximate timings are as follows: Outward: 9:15am Return:5.00pm Pick up times are finalised 14 days prior to departure and will be indicated on your travel ticket. Clients booking less than 14 days prior to departure may be offered a restricted choice of pick up points.

Choosing Your Joining Point Please consider the relative locations of your joining point, the interchange and your eventual destination. It is possible to get from all joining points to all destinations but some combinations are not advisable. For example, we do not recommend anyone living north of Newcastle using the feeder system to travel to Scotland because the feeder journey takes you first to Bowburn before returning north again.

Please note: The feeder coach may not necessarily show the destination to which you are travelling – please check with driver.

On some occasions taxis may be used to provide the feeder service from some points.

Joining Points from Durham Services at Bowburn Interchange Cleveland Billingham Brotton Eston Guisborough Hartlepool Marske Middlesbrough Norton Ormesby Redcar Saltburn Scotch Corner* Sedgefield Skelton Stockton North Yorkshire Northallerton* Durham Bishop Auckland Bowburn (Durham Services) Chester le Street Consett Darlington Durham Ferryhill Newton Aycliffe Peterlee Seaham

Durham (continued) Shildon Spennymoor Stanley Northumberland Ashington Bedlington Blyth Cramlington Morpeth Prudhoe Tyne & Wear Blaydon Gateshead Houghton le Spring Jarrow Newcastle upon Tyne North Shields South Shields Sunderland Wallsend Washington Whitley Bay *Northallerton and Scotch Corner are en route joining points available for southbound British tours only.

5 DAYS

4 3 1 Breakaways fr

£

on Per Pers

Tour Choice Resort

Hotel

Code

Full Day Excursions Included (unless stated)

Weston-Super-Mare Ilfracombe Ilfracombe Newquay & Eden St Ives Torquay Exmouth Weymouth Bournemouth Isle of Wight - Sandown

Anchor Head Imperial Imperial Eliot Cottage Regina Cavendish Russell* Devon Towers Bayshore

5100NE 5110NE (Autumn) 5110NE (Spring) 5132NE 5135NE 5150NE/5151NE 5155NE 5165NE 5170NE 5195NE

1. Cheddar Gorge & Wells 2. Bath 1. Minehead & Dunster 2. Bideford & Clovelley 1. Dunster & Lynton 2. Barnstaple & Bideford 1. Poldark Country & St Ives 2. Eden Project (Entrance Included) 1. Newquay & Poldark Country 2. Penzance & Land’s End 1. Plymouth & Buckfast 2. Teignmouth & Exeter 1. Sidmouth & Seaton 2. Exeter & Teignmouth 1. Poole & Bournemouth 2. Dorchester and Bridport 1. Salisbury & Lyndhurst 2. Weymouth & Portland 1. Newport 2. Cowes 1. Rosemary Vineyard, Ryde & Cowes 2. Carisbrooke Castle & Godshill 1. Chichester & Arundel 2. Brighton & Lewes 1. Brighton & Lewes 2. Hastings & Rye 1. Norwich & Lowestoft 2. Cromer & Sheringham 1. Gt Yarmouth & Wroxham 2. Sheringham & Norwich 1. Lincoln 2. Boston & Spalding 1. North York Moors & Whitby 2. Bridlington & Beverley 1. Lake District 2. Yorkshire Dales 1. Southport 2. Ribble Valley & Skipton 1. Southern Peak & Crich 2. Northern Peak, Bakewell & Chatsworth House (Entrance Included) 1. North Island 2. South Island 1. Betws-y-Coed & Conwy 2. Caernarvon & Snowdonia 1. Caernarvon & Snowdonia 2. Ffestiniog, Harlech & Porthmadog 1. Fishguard & St Davids 2. Laugharne & Carmarthen 1. Cardiff & Museum of Welsh Life 2. Swansea, Mumbles & the Gower 1. Oban 2. Callander and Loch Lomond 1. Oban 2. Isle of Skye 1. Portree & Uig 2. Armadale (half day) 3. Bracadale & Dunvegan 1. Ullapool & Loch Maree 2. Inverness & Nairn 1. Braemar & Ballater 2. Blairgowrie & Perth 3. Pitlochry (half day) 1. Trossachs & Stirling 2. Crieff

Isle of Wight - Shanklin

Langham Court* 5202NE

Bognor Regis Eastbourne Gt Yarmouth Cromer Skegness Scarborough Lakes & Dales Blackpool

Royal Norfolk Queens New Beach Hotel De Paris Royal Cumberland Broadway* Cliffs*

5205NE 5215NE 5260NE 5265NE 5272NE 5277NE/5276NE 5302NE 5307NE

Derbyshire Dales

Portland*

5317NE

Isle of Man Llandudno Criccieth & Snowdonia Tenby Porthcawl Dunoon Fort William Isle of Skye Inverness & J.O’Groats Glenshee Trossachs & Stirling

Hydro* Hydro George IV Giltar* Seabank Selborne Croit Anna Kings Arms* National* Sp. of Glenshee* Dreadnought*

5592NE 5350NE 5365NE 5380NE 5386NE 5410NE 5432NE/5433NE 5442NE 5467NE 5547NE 5537NE

*Denotes a non-Leisureplex hotel. These do not include lunch on free day in resort and supplement prices also vary. Please ask for details.

4

Online www.alfatravel.co.uk Call 08451 305666 Visit your local travel agent

04_05_NE_WINTER_2011:PICKUP_BREAKAWAYS

Tour Prices

28/6/10

17:29

in £s per person

Autumn 2010

Depart Monday - Return Friday Resort Hotel Ilfracombe St Ives Torquay Exmouth Weymouth IOW-Sandown IOW-Shanklin Bognor Regis Eastbourne Gt Yarmouth Skegness D’shire Dales Scarborough Blackpool Isle of Man Llandudno Criccieth Dunoon Fort William Isle of Skye Glenshee

Imperial Cottage Regina Cavendish Russell* Bayshore Langham Court* Royal Norfolk Queens New Beach Royal* Portland* Cumberland Cliffs* Hydro* Hydro George IV Selborne Croit Anna Kings Arms* Sp. of Glenshee*

Supplements per person:

Page 2

Code

Sept 20

Sept 27

Oct 4

Oct 11

Oct 18

Oct 25

5110NE 5135NE 5150NE 5155NE 5165NE 5195NE 5202NE 5205NE 5215NE 5260NE 5272NE 5317NE 5277NE 5307NE 5592NE 5350NE 5365NE 5410NE 5432NE 5442NE 5547NE

179 269 169 -

164 159 199 164 229 164 244 -

154 179 164 219 169 199

154 154 189 194 159 154 -

154 164 159 -

154 154 159 156 169 -

Special Alfa Offers FREE

SAVE

SAVE

FREE

Sea/Loch View £16 • Single Room £23 • Double/Twin as Single £46

*Denotes a non-Leisureplex hotel. These do not include lunch on free day in resort and supplement prices also vary. Please ask for details.

Tour Prices

in £s per person

Dep Mon/Sat - Ret Fri/Wed Resort Hotel Departure Days

Spring 2011 Code

Feb 14

Feb 21

Feb 28

Mar 7

Mar 14

Mar 21

Mar 28

Apr 4

Apr 11

Apr 18

Apr 25

Apr 30

Depart

Mon

Mon

Mon

Mon

Mon

Mon

Mon

Mon

Mon

Mon

Mon

Sat

Weston-S-M Anchor Head Ilfracombe Imperial Newquay & Eden Project Eliot

5100NE 5110NE

-

-

139 -

-

149

-

-

-

-

-

164

174

5132NE

-

-

-

-

-

-

164

-

-

159

-

199

St Ives Torquay Exmouth Weymouth Bournemouth IOW - Sandown Bognor Regis Eastbourne Gt Yarmouth Cromer Scarborough Lakes & Dales Blackpool Isle of Man Llandudno Criccieth Tenby Porthcawl Dunoon Fort William Ullapool & Inverness**

Cottage Regina Cavendish Russell* Devon Towers Bayshore Royal Norfolk Queens New Beach De Paris Cumberland Broadway* Cliffs* Hydro* Hydro George IV Giltar* Seabank Selborne Croit Anna

5135NE 5151NE 5155NE 5165NE 5170NE 5195NE 5205NE 5215NE 5260NE 5265NE 5276NE 5302NE 5307NE 5592NE 5350NE 5365NE 5380NE 5386NE 5410NE 5433NE

139 134 -

144 149 144 -

149 139 139 -

149 149 144 144 -

149 154 159 149 -

154 154 154 164 -

159 234 159

159 159 239 159 -

164 164 239 159 164 -

159 159 159 -

164 169 164 169 164 -

-

164 164

-

National*

5467NE

-

154

-

-

-

164

-

-

169

-

-

-

Trossachs & Stirling

Dreadnought*

5537NE

-

-

-

-

-

-

-

-

-

-

174

-

Supplements per person:

Free Drinks on Pre-Easter Holidays Enjoy a complimentary glass of wine or beer or a soft drink with dinner every evening on tours returning prior to Easter at all of our Leisureplex Hotels.

Pre-Easter Single Savers No single supplements on holidays returning prior to Easter at any of our Leisureplex Hotels regardless of when you book the holiday. Double rooms used as singles are charged only a standard single supplement on these dates.

Early Booking Single Saver No single supplement at our Leisureplex Hotels on Weekender, Breakaway or Weekaway holidays provided you book your Spring reservation before 31 January or your Autumn reservation before 31 July.

Free Afternoon Teas at Ilfracombe & Dunoon Free afternoon tea with cake or biscuits on days in resort (not on excursion days) at Imperial and Selborne hotels during October, November, March and April.

What Alfa Includes 4 nights’ dinner, room and breakfast Rooms with private facilities Entertainment at least two evenings Lunches on one free day in resort at Leisureplex Hotels (October-April) Coach travel from local pick up points listed on page 4 2 Full Day Excursions

Sea/Loch View £18 • Single Room £24 • Double/Twin as Single £48

*Denotes a non-Leisureplex hotel. These do not include lunch on free day in resort and supplement prices also vary. Please ask for details. **Dingwall holidays in February & March are “All Inclusive” and include entertainment and free drinks each evening from 8.00pm until 11.00pm (House brands of wine, spirits, lagers and beers, not cocktails or bottle beers) plus 1 lunch in resort.

Online www.alfatravel.co.uk Call 08451 305666 Visit your local travel agent

5

06_07_NE_WINTER_2011:2011

1/7/10

16:01

Page 1

7 DAYS

Weekaways

fr

209

£

on Per Pers

Easter Weekenders 4 DAYS fr

154

£

on Per Pers

What Alfa Includes 6 nights’ dinner, room and breakfast Rooms with private facilities Entertainment at least four evenings Coach travel from local pick up points listed on page 4 3 excursions as listed

Special Alfa Offers SAVE

Early Booking Single Saver No single supplement at our Leisureplex Hotels on Weekaway holidays provided you book your Spring reservation before 31 January or your Autumn reservation before 31 July.

Tour Choice Resort

Hotel

Code

Excursions Included (H denotes half day and F denotes full day)

What Alfa Includes

Ilfracombe Newquay Exmouth IOW - Sandown Eastbourne Gt Yarmouth Ft Will. & Skye

Imperial Eliot Cavendish Bayshore Queens New Beach Croit Anna

112NE/113NE 132NE 157NE 197NE 217NE/219NE 262NE/263NE 432NE

Dunster & Minehead (F), Bideford & Gt Torrington (F), Barnstaple, Lynton & Lynmouth (F) Poldark Country & St Ives (F), Eden Project (Entrance Included) (F), Padstow (H) Sidmouth & Seaton (F), Teignmouth & Dawlish (F), Dartmoor & Torquay (F) Osborne House & Cowes (F), Alum Bay & Godshill (F), Rosemary Vineyard & Ryde (H) Tunbridge Wells (F), Battle & Rye (F), Brighton (F) Norwich (F), Lowestoft & Suffolk Villages (F), Cromer & The Broads (F) Mallaig (F), Isle of Skye (F), Oban (F)

3 nights’ dinner, room and breakfast Rooms with private facilities Coach travel from local pick up points listed on page 4 2 half day excursions Departs Good Friday, returns Easter Monday

*Supplement prices vary for these hotels. Please ask for further details.

Tour Prices

in £s per person

Resort

Hotel

Departure Days Ilfracombe Newquay & Eden Project Exmouth Isle of Wight - Sandown Eastbourne Gt Yarmouth Fort William

Imperial Eliot Cavendish Bayshore Queens New Beach Croit Anna

Autumn 2010 Code

Spring 2011

Sep 19

Sep 26

Apr 10

May 01

Depart Return

Sun Sat

Sun Sat

Sun Sat

Sun Sat

112NE/113NE 132NE 157NE 197NE 217NE/219NE 262NE/263NE 432NE

249 269 294 254 -

254 249 -

209 219

234 264 239 -

Supplements per person: Autumn – Sea/Loch View £22 • Single Room £29 • Double/Twin as Single £58 Spring – Sea/Loch View £24 • Single Room £30 • Double/Twin as Single £60

Special Weekaways for Groups Many groups like to arrange a slightly longer holiday than the 5 Day Breakaways we offer throughout most of the spring and autumn period and these 7 day holidays are the ideal solution for groups looking for such a break.

They include 6 nights dinner, room and breakfast plus coach travel from your chosen local joining point, three excursions and entertainment on at least four evenings.

Because we feature only our own Leisureplex Hotels, you can be sure of the warm welcome, quality and reliability for which our hotels are famous.

6

Prices in £s per person Autumn 2010 Sept 27 Oct 4 Oct 11, 18 Oct 25 Spring 2011 Mar 13, 20 Mar 27 Apr 3 Apr 10 Apr 17 Apr 24

Special Alfa Offers

Newquay, Falmouth Weston, Ilfracombe Exmouth, Eastbourne St Ives, Torquay Bognor Regis Bournemouth Scarborough Isle of Wight Llandudno Gt Yarmouth Criccieth, Porthcawl Cromer Fort William Dunoon 248 236 230 236

241 229 223 229

213 218 223 228 233 239

206 211 216 221 226 232

Supplements per person: 2010: Sea/Loch View £22; Single £29; Double/Twin as Single £58 2011: Sea/Loch View £24; Single £30; Double/Twin as Single £60

SAVE

Early Booking Single Saver No single supplement at our Leisureplex Hotels provided you book your Spring holiday before 31 January.

Easter Weekenders – 4 Days

in £s per person

Depart Friday 2nd April Return Easter Monday 5th April 2010 Half Day Exc. Resort Hotel Code Included Price 1. Exeter Exmouth Cavendish 4155NE 154 2. Seaton 1. Cromer Gt Yarmouth New Beach 4260NE 154 2. Lowestoft 1. York Scarborough Cumberland 4275NE 154 2. Bridlington 1. Inveraray Dunoon Selborne 4410NE 154 2. Tignabruaich 1. Glencoe Ft William Croit Anna 4430NE 154 2. Fort Augustus Supplements per person: Single Room £20; Sea/Loch View £12; Double/Twin as single £40

Online www.alfatravel.co.uk Call 08451 305666 Visit your local travel agent

06_07_NE_WINTER_2011:2011

1/7/10

16:04

Page 2

5 DAYS

fr

166

£

Festive Specials

on Per Pers

The idea of these Festive Specials is that you get into the feeling of Christmas, relaxing and enjoying good food and entertainment. The bonus is that because it is not quite Christmas, our entertainment and labour costs are much lower and we are able to pass this on in the form of significantly lower prices. The New Year Specials represent a truly exceptional bargain - only 3 nights before the actual New Year, yet priced at little more than half the cost!

Christmas Festive Specials 2010

What Alfa Includes All Festive Specials Rooms with private facilities 2 resort lunches at Leisureplex Hotels Festive Entertainment Programme Festive menus Coach travel from local pick up points listed on page 4

Depart Monday & Return Friday Resort Hotel

in £s per person

Code

Nov 1

Nov 8

Nov 15

Nov 22

Nov 29

Dec 6

Dec 13

Weston-S-Mare

Anchor Head

WXSNE

166

-

-

-

-

169

-

Ilfracombe

Imperial

IXSNE

-

166

-

169

-

-

-

Torquay

Regina

TXSNE

166

-

-

-

169

-

-

Exmouth

Cavendish

EXXSNE

-

166

-

169

-

-

-

Bournemouth

Devon Towers

BXSNE

-

-

169

-

-

-

-

Christmas Festive Specials 4 nights’ dinner, room and breakfast 1 half day excursion and 1 full day shopping excursion (Folkestone shopping trip is to France – passport required)

IOW-Shanklin

Langham Court*

5202NE

-

-

-

-

179

-

-

Eastbourne

Queens

EXSNE

-

-

169

-

169

-

-

Folkestone**

Grand Burstin*

5232NE

179

179

179

-

-

179

-

Gt Yarmouth

New Beach

GXSNE

-

166

-

-

169

-

-

Skegness

Royal*

5272NE

-

-

-

-

189

-

-

New Year Festive Specials 3 nights’ dinner, room and breakfast 2 half day excursions

Scarborough

Cumberland

SCXSNE

-

-

-

169

-

169

-

New Year Festive Specials 2010

in £s per person

Southport

Prince of Wales

5312NE

-

-

179

-

179

-

-

Lakes & Dales

Broadway*

5302NE

-

-

179

-

-

-

-

Blackpool

Metropole*

5307NE

179

159

159

159

159

-

-

Llandudno

Hydro

LXSNE

166

166

169

169

169

169

169

Porthcawl

Seabank

PXSNE

-

-

-

169

-

-

169

Depart Monday 27 Dec. Return Thursday 30 Dec 2010.

Dunoon

Selborne

DXSNE

166

166

169

169

169

-

-

Resort Hotel Eastbourne Queens Scarborough Cumberland Dunoon Selbourne Supplements (per person) Sea/Loch View Single Room Double/Twin as Single

Oban

Regent*

5427NE

-

-

179

-

179

-

-

Fort William

Croit Anna

FWXSNE

166

166

169

169

169

169

-

Code ENYSNE SCNYSE DNYSNE

Price 144 144 144 £12 £20 £40

Inverness & Ullapool

National*

5467NE

-

-

-

-

164

-

-

Glenshee

Spittal of Glenshee*

5547NE

-

-

-

-

169

-

-

Supplements per person (Leisureplex Hotels): Single Room Supplement £23; Double/Twin used as Single £46; Sea or Loch View £16 *Denotes a non-Leisureplex hotel. These do not include lunches in resort. Supplement prices also vary. Please ask for further details. **Folkestone Shopping Excursion is to France and requires a passport.

Online www.alfatravel.co.uk Call 08451 305666 Visit your local travel agent

7

08_09_NE_WINTER_2011:2011

28/6/10

17:30

Page 1

4 DAYS

fr

249

£

on Per Pers

5 DAYS

fr

334

£

on Per Pers

Christmas & New Year Breaks What Alfa Includes

Christmas Programme

New Year Programme

Christmas – 4 nights’ dinner, room and breakfast with 3 resort lunches New Year – 3 nights’ dinner, room and breakfast with 2 resort lunches Rooms with private facilities Full programme of festive entertainment Festive menus throughout your stay Coach travel from local pick up points listed on page 4 2 half day excursions

23rd DECEMBER Sherry reception on arrival followed by dinner and dancing.

30th DECEMBER Glass of sherry on arrival followed by dinner and an evening of entertainment.

CHRISTMAS EVE Morning excursion. Competitions after lunch. Gala dinner followed by dancing and entertainment.

NEW YEAR’S EVE Morning excursion followed by lunch and an afternoon to relax or stroll around the resort.

Dinner and an evening of entertainment until the early hours with spot prizes, games and a glass of bubbly to welcome in the New Year.

CHRISTMAS DAY Morning competition to guess the weight of the Christmas Cake. Traditional Christmas lunch with “Santa” and presents. Afternoon tea and games.

Dinner followed by dancing and entertainment.

BOXING DAY Morning excursion. Pre-lunch glass of punch followed by Grand Boxing Day Lunch. Evening dinner and fancy dress farewell dance (please bring a costume).

27th DECEMBER After breakfast, we reluctantly leave our hotel and journey home.

Individual hotel programmes may differ slightly from this programme.

Christmas – 5 Days

in £s per person

NEW YEAR’S DAY A relaxing morning with a Grand New Year’s Day Brunch from 9.00am until noon replacing our normal breakfast service. Afternoon excursion followed by dinner, farewell dance and fancy dress with prizes (please bring a costume).

2nd JANUARY After breakfast, we reluctantly leave our hotel and journey home.

Individual hotel programmes may differ slightly from this programme.

New Year – 4 Days

in £s per person

2010: Departs Thursday 23 Dec Return Monday 27 Dec 2010

2010: Departs Thursday 30 Dec Return Sunday 2 Jan 2011

Resort

Resort

Hotel

Code

Weston-S-Mare

Anchor Head

WNYNE

254

Ilfracombe

Imperial

INYNE

249

Exmouth

Cavendish

EXNYNE

269

Eastbourne

Queens

ENYNE

269

Gt. Yarmouth

New Beach

GNYNE

256

Cromer

De Paris

CNYNE

259

Scarborough

Cumberland

SCNYNE

279

Manchester

Copthorne*

MNYNE

269

Criccieth

George IV

CRNYNE

269

Dunoon

Selbourne

DNYNE

282

Fort William

Croit Anna

FWNYNE

282

Gt. Yarmouth

Scarborough

Dunoon

Fort William

Hotel New Beach

Cumberland

Selbourne

Croit Anna

Supplements per person: Sea/Loch View Single Room Double/Twin as Single

Code GXNE

SCXNE

DXNE

FWXNE

Price 334

369

342

342

£16 £23 £46

Supplements per person: Sea/Loch View Single Room Double/Twin as Single *Single supplement for Copthorne hotel £99.

8

Online www.alfatravel.co.uk Call 08451 305666 Visit your local travel agent

Price

£14 £20 £40

08_09_NE_WINTER_2011:2011

28/6/10

17:31

Hotel Choice

Page 2

Weston Super Mare

Ilfracombe

Anchor Head Hotel

Imperial Hotel

In all, this brochure features a choice of almost 50 different hotels. Most of our holidays are to our own Leisureplex Hotels and we give brief details of them here.

For further details about them as well as information on the non-Leisureplex hotels we use, please refer to our web site www.alfatravel.co.uk. The web site provides far more detail than is possible here including lots of resort information and links to local attractions and events .

Grades Hotel grading is quite a subjective process and it can be difficult to compare one hotel with another. We have tried to overcome the problem by ensuring that our own hotels are part of the best known scheme - the AA scheme.

We also show our own opinion of all the hotels featured in our brochure using our symbol. The grade is designed to be more focussed on our customers’ needs.

In awarding an grade, we bear in mind the frequency of entertainment (which is not part of the AA scheme) and disregard such matters as the availability of room service. We also consider the comments we have received from clients during the past year.

Splendidly situated between Weston’s two piers and close to the boating slipway and a small beach; the promenade walk starts right next to the hotel. All 52 bedrooms are centrally heated with tea making facilities, private bath or shower and WC, hair dryer and TV with radio channels. TV lounge and congenial lounge bar with dance floor where entertainment is provided most evenings. There are magnificent views of the bay from the attractive TV lounge, the twin restaurants and many of the bedrooms. Small lift serves all floors (few stairs from lift to restaurant). Tel: 01934 620880

This well known hotel is in one of the best positions in Ilfracombe, overlooking the gardens and splendid Landmark Theatre and Conference Centre, close to the shops and only a short almost level walk from the harbour. All 104 rooms are centrally heated with bath or shower and WC, hair dryer, tea/coffee making facilities, TV, radio and intercom. There is a TV lounge, attractive cocktail bar and sun lounge. Lift to all floors (stairs to some rooms on split level floors).

Entertainment is provided most evenings.

Tel: 01271 862536

A Leisureplex Hotel

A Leisureplex Hotel

Newquay

St. Ives

Torquay

Eliot Hotel

Cottage Hotel

Regina Hotel

Very well situated close to Great Western and Tolcarne beaches only a few yards from the sea front and within easy walking distance of the shops and harbour. All 76 bedrooms are centrally heated with bath or shower and WC, hair dryer, radio, tea/coffee making facilities and TV. There are three lovely airy lounges in which to relax, plus a cocktail bar and dance floor where entertainment is provided most evenings.

There is also a games room. The lift serves almost all rooms.

Tel: 01637 878177

Delightfully situated in extensive grounds overlooking Carbis Bay, 300 yards from the beach and two minutes’ walk from the railway station linking Carbis Bay to St.Ives (5 minute journey). All 80 rooms are centrally heated and have bath or shower and WC, hair dryer, TV with radio channels, tea/coffee making facilities and intercom. The dining room and lounge both have lovely views of the bay and there is a large ballroom with entertainment most evenings. There are two bars, a games room, two lifts and a TV lounge.

Tel: 01736 795252

Wonderfully situated on the harbour-side, with the main shops and theatre a gentle stroll away. All 69 bedrooms are centrally heated with private bath or shower and WC, hair dryer, tea/coffee making amenities and TV with radio channels. The ground floor was extensively refurbished in 2008 and there is a reception bar/lounge, entertainment bar/lounge with dance floor and an air conditioned restaurant.

Part of the Regina is interesting as the home for three years of the poet, Elizabeth Barrett Browning. Lift serves most rooms (but not those in her former house). Tel: 01803 292904

A Leisureplex Hotel

A Leisureplex Hotel

A Leisureplex Hotel

Exmouth

Bournemouth

Sandown

Cavendish Hotel

Devon Towers Hotel

Bayshore Hotel

This delightful hotel is wonderfully situated on the level seafront overlooking Exmouth’s fine golden sands, a few minutes’ walk from the shops. All 76 rooms are centrally heated with private bath or shower and WC, hair dryer, tea/coffee making facilities and TV. There is a TV lounge, quiet lounge with sea views and games room with snooker and darts. The bar lounge has a dance floor and entertainment most evenings. Lift serves most rooms.

Tel: 01395 272528

A Leisureplex Hotel

Ideally situated on the West Cliff, a short walk from the sea front, International Centre, shops and pier. All 64 bedrooms are either centrally heated or provided with electric heaters and all have private bath or shower and WC, hair dryer, TV and tea/coffee making facilities. There is an attractive entrance lounge, delightful bar lounge with TV, restaurant and spacious entertainment room with dance floor where entertainment is provided most evenings. Lift to all floors.

Tel: 01202 553863

Situated in a magnificent position on the seafront, opposite the beach and pier and close to the shopping centre. All 80 bedrooms are centrally heated with TV, hair dryer, tea/coffee making facilities and private bath or shower and WC. The hotel has lounges, cocktail bar, dining room and many bedrooms overlooking the sea. Entertainment is provided most evenings. There is also a games room. Lift serves all floors (a few stairs on split level floors).

Tel: 01983 403154

A Leisureplex Hotel

Online www.alfatravel.co.uk Call 08451 305666 Visit your local travel agent

A Leisureplex Hotel

9

10_11_NE_WINTER_2011:2011

28/6/10

17:32

Page 1

Isle of Wight – Shanklin

Bognor Regis

Eastbourne

Langham Court Hotel

Royal Norfolk Hotel

Queens Hotel

The recently refurbished Langham Court is situated between Shanklin town centre and the sea front. The hotel has a bar and lounge with dance floor which hosts entertainment on most evenings. There is a small indoor swimming pool and the pleasant dining room. All bedrooms have shower and WC (some also have bath), TV, and tea/coffee making facilities. Lift to all floors (few stairs to some bedrooms). Tel: 01983 861500

Weymouth Russell Hotel Situated on the sea front with views of Weymouth Bay from many of the 90 bedrooms. Most are small but comfortable and all have private shower & WC, TV, central heating and tea/coffee making facilities. There is a restaurant and bar lounge with dance floor and cabaret entertainment 7 nights a week, together with bingo and quizzes. Lift serves all floors.

Tel: 01305 786059

Situated on the sea front with superb Channel views, a short walk from the pier and shops. All 43 rooms are centrally heated with private bath or shower & WC, TV, trouser press, hair dryer and tea/coffee making facilities. Cocktail bar, restaurant and bar lounge with small dance floor. Lift serves most rooms (several stairs to some rooms). Entertainment is provided most evenings.

Tel: 01243 826222

Grading Awaited

This magnificent Victorian hotel is situated in an outstanding position overlooking the pier, with sea views from many of its 125 centrally heated bedrooms all of which have bath and/or shower and WC, hair dryer, TV, radio, intercom and tea/coffee making facilities. Spacious public rooms include a cocktail bar, snooker room, impressive restaurant and several function rooms including the Princes Suite with its own bar where entertainment is provided most evenings. Two lifts serve all floors (although the ground and lower ground floors are split level and some stairs are unavoidable) Tel: 01323 722822

A Leisureplex Hotel

A Leisureplex Hotel

Great Yarmouth

Cromer

Skegness

New Beach Hotel

Hotel De Paris

Royal Hotel

Situated in what is probably Great Yarmouth’s most central location, on the sea front opposite Britannia Pier and adjacent to the shops and resort amenities. (Note that it can be quite lively in the street outside the sea facing rooms.) All 75 rooms have private bath or shower and WC, hair dryer, radio, tea/coffee making facilities, TV, central heating and intercom.

Spacious cocktail bar/lounge and a magnificent restaurant which has its own large dance floor. Lift to all floors.

Tel: 01493 332300

A delightful hotel, occupying the finest position in Cromer, close to the shops and historic parish church and directly overlooking the pier and beach. All 61 bedrooms are centrally heated and are equipped with private bath or shower and WC, hair dryer, radio, TV and tea/coffee making facilities.

Most are very spacious and have excellent views over the sea or across the town to Cromer Woods. Superb reception lounge, bar, games room and delightful dining room with dance floor. Lift (few stairs to some rooms).

Tel: 01263 513141 Guests 513191

A Leisureplex Hotel

Situated in its own grounds at the southern end of the promenade, overlooking the sea and an easy stroll from Skegness’s principal attractions. All 70 bedrooms are centrally heated with bath or shower and WC, tea/coffee making facilities and TV. There is a lounge bar, games room and a ballroom with entertainment two evenings per week. Lift serves all floors although there are some stairs to ground floor rooms and the hotel is not suitable for wheelchair users.

Tel: 01754 762301

A Leisureplex Hotel

Scarborough

Lake District

Blackpool

Cumberland

Headway Hotel

Cliffs Hotel

The Headway is renowned for its friendly service and entertainment. There is a comfortable lounge bar overlooking the seafront, with a second quiet lounge. All 54 bedrooms are centrally heated and have bath or shower, TV, radio clock alarm, direct dial telephone, hair dryers and tea/coffee making facilities. A lift serves all floors with a few steps sometimes in between levels. Tel. 01524 412525

Very well situated on the South Cliff a few minutes’ walk from the Spa complex, beach and town centre with excellent views of the town from the north facing rooms. This excellent hotel has recently been extensively refurbished. All 86 bedrooms have central heating, private bath or shower and WC, hair dryer, TV and tea/coffee making facilities.

Entertainment is provided every evening in the ballroom.

There is an attractive restaurant and quiet lounge. Lift serves all floors.

Tel: 01723 361826 Guests: 362863

Located on Blackpool's North Shore, this impressive hotel offers an extensive menu, a bar and entertainment suite with nightly entertainment. There is an indoor swimming pool, sauna, gym and professional beauty therapist. All 160 bedrooms have private bath or shower and WC, TV, hair dryer and tea/coffee making facilities. Lift serves all floors. Tel:01253 754224

Blackpool

Isle of Man

Metropole Hotel

Hydro Hotel

The Metropole Hotel is superbly situated on Blackpool’s famous promenade in the heart of this vibrant, fun resort and is close to all of the local attractions. The hotel features an exciting programme of nightly entertainment. All bedrooms have private bath or shower and WC, TV and tea/coffee making facilities. There are two restaurants, a coffee shop, 2 lifts, 2 bars, 2 ballrooms and snooker room. Tel: 01253 628321

This friendly family run hotel is situated in the centre of Douglas seafront overlooking the bay and a few minutes’ walk from the seafront shops. All rooms are centrally heated with private bath or shower and WC, tea/coffee making facilities, TV with satellite facility and direct dial telephones. Bar with entertainment on two evenings.

Lift to all floors (but there are a few stairs to the bedrooms).

Tel: 01624 676870

A Leisureplex Hotel

10

Online www.alfatravel.co.uk Call 08451 305666 Visit your local travel agent

10_11_NE_WINTER_2011:2011

28/6/10

17:33

Page 2

Llandrindod Wells

Llandudno

Criccieth

Commodore Hotel

Hydro Hotel

George IV Hotel

Located in the heart of this Victorian Spa town, the hotel faces a pleasant park. All 50 bedrooms have bath and shower, telephone and tea/coffee making facilities. A lift serves all floors in the main building. The Fountain restaurant offers table service for dinner. The Radnor bar is adjacent and there is a large ballroom offering entertainment most evenings.

The hotel has a separate public bar for the younger guests.

Tel: 01597 822288

Ideally placed on the sea front, close to the Aberconwy Centre and a short walk from Llandudno’s wonderful shops, the Pier and Happy Valley gardens. Ballroom, superb “Looking Glass” bar with views over the bay, sun lounges and games room with snooker. Lift serves most floors although all floors are split level and some stairs are unavoidable to most rooms. All 120 bedrooms are centrally heated and have tea/coffee making facilities, private bath or shower and WC, hair dryer and TV with radio channels.

Many have views over the bay or else over the town to the Snowdonian mountains in the distance. Tel: 01492 870101

Situated on the High Street in the centre of Criccieth with magnificent views towards the sea and castle from many bedrooms. All 47 bedrooms are centrally heated and have bath or shower and WC (mostly bath and WC), hair dryer, TV, intercom and tea/coffee making facilities. Extensive public areas include a delightful cocktail bar, a large restaurant, entertainment room with additional bar and a cosy lounge.

A small lift serves first and second floors but not the third floor.

Tel: 01766 522168

A Leisureplex Hotel

A Leisureplex Hotel

Tenby

Porthcawl

Dunoon

Giltar Hotel

Seabank Hotel

Selborne Hotel

Excellently situated overlooking South Beach and Caldey Island and within easy walking distance of the town centre.

The hotel has a cellar bar with dance floor and lively entertainment most evenings including bingo, dancing and sing-along. The TV lounge and restaurant have sea views and there is also a games room. Bedrooms have private bath or shower and WC, TV and tea/coffee making facilities. (Single rooms have shower cubicle and WC.) Lift serves most rooms.

Tel: 01834 842507

Situated a short walk from the Grand Pavilion and shops with spectacular views of the Bristol Channel. All 67 bedrooms are centrally heated and have bath or shower & WC, hair dryer, trouser press, TV, telephone and tea/coffee making facilities.

Smuggler’s Bar, Garden Restaurant and large function room with entertainment most evenings. Lift severs all floors.

Tel: 01656 782261

Superbly situated looking south across the Clyde with pleasant lawns reaching down to the promenade and water’s edge. All the public rooms and many of the bedrooms offer uninterrupted views of the river which is a constant source of interest. Ground floor areas have recently been extensively refurbished and include a TV lounge, bar lounge, quiet lounge and games room. All 98 bedrooms are centrally heated and have private bath or shower and WC, hair dryer, TV and tea/coffee making facilities. Entertainment is provided most evenings. The lift serves almost all rooms. Tel: 01369 702761

A Leisureplex Hotel

A Leisureplex Hotel

Fort William

Isle of Skye

Glenshee

Croit Anna Hotel

Kings Arms Hotel

Spittal of Glenshee Hotel

Situated in the picturesque village of Kyleakin with views across the Kyle of Lochalsh to the mainland, this is one of Skye’s oldest hotels. There is a cocktail bar, public bar and restaurant. All 81 bedrooms have private bath or shower and WC, shaver point, individually controlled heating, TV and tea/coffee making facilities. Entertainment is provided on two nights during our stay. The lift serves all floors.

Tel: 01599 534109

Situated in an isolated position on the shores of Loche Linnhe with spectacular views across the loch from all of the public rooms and most of the bedrooms, the Croit Anna offers a comfortable and friendly base in which to relax. All 92 bedrooms have central heating and/or individual electric heating, bath or shower and WC, hair dryer, radio, TV and tea/coffee making facilities. There is a panoramic lounge, two bars, terrace and entertainment most evenings. There is no lift but a number of ground floor rooms are available upon request and subject to availability. Tel: 01397 702268

A high level of comfort awaits you at this popular hotel. The restaurant has superb views of the glens and serves a buffet carvery dinner. All 56 bedrooms are “no smoking” and have bath or shower and WC, telephone, TV and tea/coffee making facilities. The hotel is on two levels without a lift, most rooms are accessible by a short flight of stairs. Two rooms are suitable for wheelchair users but access is via the outside of the hotel. Tel: 01250 885215

Inverness

Trossachs & Stirling

National Hotel

Dreadnought Hotel

This impressive Victorian sandstone building is situated in the centre of Dingwall and is a focal point for the local community. All bedrooms have private bath or shower and WC, tea/coffee making facilities and TV. Entertainment is provided in the lounge bar. No lift.

Tel: 01349 862166

Located at the northern edge of the Trossachs National Park and surrounded by stunning scenery, the Dreadnought is on Callander’s main street with its shops, bars and cafes all nearby. The hotel has a traditional atmosphere with an oak panelled bar lounge and comfortable dining room. Bedrooms have bath and shower, TV and tea/coffee making facilities. A lift serves all floors with some steps between levels. Tel. 01877 330184

A Leisureplex Hotel

Online www.alfatravel.co.uk Call 08451 305666 Visit your local travel agent

11

12_13_NE_WINTER_2011:2011

28/6/10

17:33

Page 1

fr

64 £119 £127 fr

£

All departures on this new range of Alfa Direct Join holidays operate without using feeder services giving a quicker journey and eliminating any risk of a wait for your connecting coach. Most holidays are weekend breaks – ideal for the little extra holiday!

This service is only possible from larger towns and inevitably the choice is more restricted than with a feeder system. However, the bonus of a more direct journey makes up for the limited choice and we are confident our regular customers will find these Alfa Direct Join a useful addition to our range. These holidays are designed to be booked primarily on the Internet and hence the details listed here are very brief.

For full details , please view our web site www.alfatravel.co.uk

How Do I Book?

Holidays are listed in groups based on the joining points available. Please read through all the lists to find the holidays which are available from your local town because some towns are on more than one route.

If one of these takes your fancy, then ask your travel agent to visit our web site, or log on to our web site yourself at www.alfatravel.co.uk, select “Make a Booking” and enter the holiday details. Check the detailed information on the web site for more details of the excursions and facilities and follow the detailed guidance to make your booking.

It really is very easy – and totally secure.

Dinner, bed and breakfast Additional lunch on Festive Holidays All rooms with private bath or shower and WC Excursions as shown below

Direct return coach travel from your chosen joining point Entertainment most evenings at Leisureplex Hotels Welcome drink on Party Night Holidays

Two & Three Day Holidays Resort Shop Till You Drop Glasgow Weekend

Hotel Holiday Inn, Runcorn Buchanan

Days Half Day Exc. Included 2 Chester & Trafford Centre 3 Glasgow Sightseeing

All holidays include dinner, bed and breakfast except for Glasgow which is bed and breakfast only

Four Day Holidays Hotel Cumberland Hydro

Book On Line and Save £5 per person

Snowdonia “Festive Sparkle” Weekend

George IV

As an extra bonus, all Direct Join holidays are discounted by £5 when you book on line.

That’s right – book the holiday from your own home using your computer and you will save a very useful £5 per person off the holiday price. This discount is also available when booking through a travel agent, providing the travel agent books your holiday online.

Dunoon Weekend Fort William Weekend German Xmas Markets

Selborne Croit Anna Pohl’s Rheinhotel

169

£

on Per Pers

Days Half Day Exc. Included 4 York, Bridlington 4 Caernarvon, 4 Barmouth & Porthmadog 4 4 4 Cologne*, Rudesheim*

*All excursions on 4 day holidays are half days except for those shown with an asterisk which are full days **Passports are required for German Christmas Markets holidays

Join at Newcastle-upon-Tyne, Stanley, Chester-le-Street, Bowburn, Ferryhill, Newton Aycliffe or Stockton-on-Tees Resort Shop Till You Drop Glasgow Weekend Llandudno “Festive Sp” Scarborough “Festive Sp” German Xmas Markets Shop Till You Drop

4 DAYS

on Per Pers

What Alfa Includes

Resort Scarborough “Festive Sparkle” Weekend Llandudno “Festive Sparkle” Weekend

Continental Christmas Markets

fr

fr

on Per Pers

on Per Pers

Direct Join Holidays

4 DAYS

3 DAYS

2 DAYS

Hotel Holiday Inn Buchanan Hydro Cumberland Pohl’s Rheinhotel Holiday Inn

Date 13 Nov 19 Nov 19 Nov 26 Nov 29 Nov 4 Dec

Days 2 3 4 4 4 2

Code 2313AE 3577AE 4350AE 4275AE 4861AE 2313AE

Out-Ret Sat-Sun Fri-Sun Fri-Mon Fri-Mon Mon-Thu Sat-Sun

Price Single £64 £15 £119 £25 £127 £20 £127 £20 £179 £39 £64 £15

Join at Consett, Durham, Spennymoor, Bishop Auckland, Newton Aycliffe or Stockton-on-Tees

Get into the Christmas spirit and add a little sparkle to those dreary Winter days with one of these short breaks to some of the most famous Continental Christmas Markets.

German Markets Departs midnight Sunday, returns midnight Thursday or departs midnight Thursday, returns midnight Monday (approx.) and is based at St.Goarshausen in the Rhine Gorge and includes visits to Cologne and Rudesheim markets.

Includes 3 nights’ dinner, room and breakfast in Germany • Market visits All clients on Continental Tours must be in possession of a full passport. Non-EU citizens may also require a Visa and should check with their travel agent before booking.

12

Resort Glasgow Weekend Shop Till You Drop Snowdonia “Festive Sp” Shop Till You Drop

Hotel Buchanan Holiday Inn George IV Holiday Inn

Date 5 Nov 6 Nov 19 Nov 27 Nov

Days 3 2 4 2

Code 3577BE 2313BE 4365BE 2313BE

Out-Ret Price Single Fri-Sun £119 £25 Sat-Sun £64 £15 Fri-Mon £127 £20 Sat-Sun £64 £15

Join at Sunderland, Hartlepool, Billingham, Middlesbrough, Stockton-on-Tees or Darlington Resort Fort William Weekend Llandudno “Festive Sp” Scarborough “Festive Sp” Shop Till You Drop Snowdonia “Festive Sp”

Hotel Croit Anna Hydro Cumberland Holiday Inn George IV

Date 27 Aug 5 Nov 12 Nov 20 Nov 26 Nov

Days 4 4 4 2 4

Code 4430CE 4350CE 4275CE 2313CE 4365CE

Out-Ret Price Single Fri-Mon £149 £20 Sat-Sun £127 £20 Fri-Mon £127 £20 Sat-Sun £64 £15 Fri-Mon £127 £20

Online www.alfatravel.co.uk Call 08451 305666 Visit your local travel agent

12_13_NE_WINTER_2011:2011

28/6/10

17:34

Self Drive Breaks 4 DAYS

90

fr

£

on Per Pers

5 DAYS

130

fr

£

on Per Pers

8 DAYS fr

212

£

on Per Pers

Page 2

There is no doubt about it, for a really relaxing holiday, there is no substitute for travelling by coach. But sometimes the packaged dates just do not fit in with your schedule; you need to go for a shorter period or on a day the coach does not travel or you live in an area not served by our feeder system. For those occasions, we have designed our Self Drive programme.

3 Night Breaks

Our self drive breaks feature only our own Leisureplex Hotels, so you can be sure of the quality, reliable holiday for which they are so well known backed by membership of the AA, Britain’s best known hotel grading scheme.

What Alfa Includes Choice of 19 hotels Choice of 3, 4 or 7 night stay Dinner, room and full British breakfast Entertainment most evenings AA Two Star hotels Isle of Wight and Dunoon holidays include ferry tickets in the holiday cost

Autumn 2010

Spring 2011

Friday to Monday Sep 24 EASTER Apr 29 Resort Hotel Code Sep 17 -Oct 29 Dec 27 Dec 30 Mar 11 Apr 8 Apr 15 Apr 22 -May20 Weston-S-Mare Anchor Head 4100SD £96 £129 £240 £90 £93 £93 £118 £99 Ilfracombe Imperial 4110SD £108 £96 £240 £90 £93 £93 £118 £99 Newquay Eliot 4130SD £96 £234 £93 £93 £118 £99 St Ives Cottage 4135SD £96 £244 £93 £93 £118 £99 Falmouth Madeira 4140SD £99 £249 £93 £93 £118 £105 Torquay Regina 4150SD £99 £129 £252 £90 £93 £93 £118 £105 Exmouth Cavendish 4155SD £99 £129 £255 £93 £99 £99 £124 £105 Bournemouth Devon Towers 4170SD £96 £129 £240 £93 £93 £118 £105 Isle of Wight Bayshore 4195SD £96 £240 £99 £99 £124 £105 Bognor Regis Royal Norfolk 4205SD £112 £99 £129 £266 £99 £99 £124 £105 Eastbourne Queens 4215SD £112 £99 £129 £266 £99 £99 £124 £105 Great Yarmouth New Beach 4260SD £108 £96 £240 £93 £93 £118 £99 Cromer De Paris 4265SD £112 £99 £129 £246 £99 £99 £124 £105 Scarborough Cumberland 4275SD £112 £99 £129 £252 £93 £99 £99 £124 £105 Llandudno Hydro 4350SD £111 £99 £129 £266 £93 £99 £99 £124 £105 Criccieth George IV 4365SD £117 £99 £129 £266 £93 £99 £99 £124 £105 Porthcawl Seabank 4385SD £112 £99 £129 £246 £93 £99 £99 £124 £105 Dunoon Selborne 4410SD £108 £96 £129 £266 £93 £99 £99 £124 £105 Fort William Croit Anna 4430SD £108 £96 £129 £266 £99 £99 £124 £105 Supplements per person: Single Room Supplement £20 (2010 & 2011) Sea or Loch View (per person - not Newquay, Bournemouth, Scarborough or Criccieth) £12 (2010) £14 (2011) December 27 and 30 departures are Monday-Thursday and Thursday-Sunday respectively and include the full festive programme (except for excursions) described on the Festive and New Year pages.

4 Night Breaks

Leisureplex Hotels

in £s per person

in £s per person

Autumn 2010

Spring 2011

Monday to Friday Sep 27 Nov 1* Feb 14 Apr 4 EASTER May 9 Resort Hotel Code Sep 13 Sep 20 -Oct 25 -Dec 13* Dec 23 -Mar 28 -Apr 18 Apr 25 May 2 -May 23 Weston-S-Mare Anchor Head 5100SD £150 £144 £144 £336 £130 £134 £148 £136 £144 Ilfracombe Imperial 5110SD £168 £150 £144 £144 £324 £130 £134 £148 £136 £144 Newquay Eliot 5130SD £150 £144 £144 £324 £130 £134 £148 £136 £144 St Ives Cottage 5135SD £150 £144 £144 £329 £130 £134 £148 £136 £144 Falmouth Madeira 5140SD £164 £154 £144 £344 £134 £142 £156 £144 £152 Torquay Regina 5150SD £150 £144 £144 £336 £130 £134 £148 £136 £152 Exmouth Cavendish 5155SD £164 £150 £150 £344 £134 £142 £156 £144 £152 Bournemouth Devon Towers 5170SD £150 £144 £144 £332 £130 £134 £148 £136 £152 Isle of Wight Bayshore 5195SD £164 £150 £144 £332 £134 £142 £156 £144 £152 Bognor Regis Royal Norfolk 5205SD £182 £174 £150 £150 £344 £134 £142 £156 £144 £152 Eastbourne Queens 5215SD £182 £174 £150 £150 £344 £134 £142 £156 £144 £152 Great Yarmouth New Beach 5260SD £168 £150 £144 £144 £332 £130 £134 £148 £136 £144 Cromer De Paris 5265SD £172 £150 £150 £150 £336 £134 £142 £156 £144 £152 Scarborough Cumberland 5275SD £172 £162 £150 £150 £359 £134 £142 £156 £144 £152 Llandudno Hydro 5350SD £182 £174 £150 £150 £359 £134 £142 £156 £144 £152 Criccieth George IV 5365SD £182 £174 £150 £150 £359 £134 £142 £156 £144 £152 Porthcawl Seabank 5385SD £172 £150 £150 £150 £336 £134 £142 £156 £144 £152 Dunoon Selborne 5410SD £178 £172 £150 £150 £332 £134 £142 £156 £144 £152 Fort William Croit Anna 5430SD £178 £172 £150 £150 £332 £134 £142 £156 £144 £152 Supplements per person: Single Room Supplement £23 (2010) £24 (2011) Sea or Loch View (per person – not Newquay, Bournemouth, Scarborough or Criccieth) £16 (2010) £18 (2011) *November 1 - Dec 13 departures are holidays with a Christmas theme and are inclusive of two lunches during your stay.

December 23 departure is Thursday-Monday and includes the full programme (except for excursions) as described on the Christmas page.

Further Information Car Parking Facilities There is plentiful free parking at our hotels in Newquay, St.Ives, Falmouth, Exmouth, Bognor Regis, Eastbourne, Llandudno, Criccieth, Porthcawl, Dunoon and Fort William. Parking spaces are more restricted at Ilfracombe, Torquay, Bournemouth and Cromer.

There are no on-site parking facilities at WestonSuper-Mare, Sandown, Great Yarmouth or Scarborough although on street parking is normally readily available from October to Easter. On street parking can be arranged at no charge during the summer at Great Yarmouth and Scarborough. At Great Yarmouth this must be booked in advance by contacting the hotel. Further details are provided with your Confirmation. Please note: coach excursions and lunches are not included on Self Drive holidays.

Ferries On Isle of Wight and Dunoon holidays, ferry tickets are included in the holiday cost and a voucher will be provided with your documents.

Coach Excursions & Lunches Are not included on self drive holidays.

7 Night Breaks

in £s per person

Autumn 2010

Spring 2011

Sat to Sat or Sun to Sun Arrival Sept 11 Sept 18 Mar 12 Apr 2 Apr 23 Apr 30 May 21 Resort Hotel Code Day Sept 12 -Oct 24 -Mar 27 -Apr 17 Apr 24 -May 15 -May 22 Weston-S-Mare Anchor Head 100SD Sat £262 £232 £212 £219 £236 £246 £266 Ilfracombe Imperial 110SD Sun £248 £224 £212 £219 £236 £241 £259 Newquay Eliot 130SD Sat £258 £232 £212 £219 £236 £246 £266 St Ives Cottage 135SD Sat £259 £234 £212 £219 £236 £246 £266 Falmouth Madeira 140SD Sat £284 £259 £227 £234 £251 £261 £286 Torquay Regina 150SD Sat £258 £232 £212 £219 £236 £251 £269 Exmouth Cavendish 155SD Sat £282 £258 £227 £234 £251 £261 £286 Bournemouth Devon Towers 170SD Sun £266 £238 £212 £219 £236 £251 £269 Isle of Wight Bayshore 195SD Sat £264 £238 £219 £226 £243 £256 £275 Bognor Regis Royal Norfolk 205SD Sat £272 £239 £223 £230 £247 £261 £283 Eastbourne Queens 215SD Sat £279 £244 £223 £230 £247 £261 £283 Great Yarmouth New Beach 260SD Sun £249 £224 £212 £219 £236 £241 £263 Cromer De Paris 265SD Sat £272 £239 £219 £226 £243 £256 £270 Scarborough Cumberland 275SD Sat £272 £239 £219 £226 £243 £246 £270 Llandudno Hydro 350SD Sat £272 £239 £219 £226 £243 £256 £275 Criccieth George IV 365SD Sat £272 £239 £219 £226 £243 £256 £275 Porthcawl Seabank 385SD Sat £272 £239 £219 £226 £243 £256 £275 Dunoon Selborne 410SD Sun £274 £244 £219 £226 £243 £251 £270 Fort William Croit Anna 430SD Sun £279 £252 £223 £230 £247 £259 £275 Supplements per person: Single Room Supplement £34 (2010 & 2011) Sea or Loch View (per person – not Newquay, Bournemouth, Scarborough or Criccieth) £24 (2010) £27 (2011) 7 night stays commence on Saturday or Sunday as shown above.

On some occasions hotels may offer a choice of both Saturday and Sunday arrivals - please call for details.

Online www.alfatravel.co.uk Call 08451 305666 Visit your local travel agent

13

14_15_NW_WINTER_2011:BOOKING_INSURANCE

28/6/10

14:45

Page 1

Booking Conditions All bookings are accepted on the following conditions: 1. Your Holiday Contract

6. Dietary & Other Special Needs

10. Baggage

18. Transfers

Your holiday contract is with Alfa Travel Ltd (“the Company”), a member of ABTA. When you make a booking you guarantee that you have the authority to accept and do accept on behalf of your party the terms of these booking conditions. The contract between you and the Company is defined by these Booking Conditions and the Confirmation Invoice, which is issued upon receipt by the Company of the deposit. A contract exists as soon as we issue our Confirmation Invoice. The contract is governed by English Law, and the jurisdiction of the English Courts.

Clients who require a special diet must mark this requirement in the Special Requests section of the Booking Form or, if booking on the web site, indicate it in the Special Requests section on the booking screen.

Clients with special dietary needs are also strongly urged to make direct contact with the hotel 7-14 days prior to arrival and to forward details of their requirements in writing to the hotel. Clients who are mobility impaired must make this clear on the Booking Form (or click the relevant section on the web site screen) and should also write or e-mail the Alfa Customer Relations Department (email address: care@alfatravel.co.uk) advising the precise degree of their mobility impairment so that we can ascertain if the hotel is able to satisfy their needs. The Company does not have any vehicles fitted with wheelchair lifts, so it is essential that all clients are able to manage the steps necessary to board a coach either unaided or with the assistance of members of their own party.

Which term shall include all personal belongings of the client, is conveyed at owner’s risk throughout and the Company’s liability shall be limited to taking reasonable care in the handling of such items by its servants or agents. Each passenger is allowed one suitcase measuring no more than 26in x 8in x 15in and weighing no more than 33lb (15kg). In the interests of the health and safety of employees and agents, we ask clients to strictly observe this weight limitation on individual suitcases and clients will be refused porterage facilities for suitcases which exceed the weight limit.

(a) The Company will permit clients to transfer the booking to other tours or other dates more than 42 days prior to departure without forfeiture of deposit providing the client pays an administration fee of £10 per booking form. (b) The Company will permit assignment of the holiday to another client or clients subject to the following charges: (i) more than 42 days prior to departure: £20 per booking form (ii) less than 42 days but more than 14 days prior to departure: £40 per booking form.

It is not possible to transfer the booking to another client 14 days or less prior to departure without incurring the cancellation charges listed at 9 above.

2. Holiday Price & Financial Protection The prices shown in our brochures are accurate at the date of publication. We reserve the right to alter prices after publication. You will be advised of the current price of the holiday at the time of booking. Once your holiday has been confirmed, the price of the holiday as set out on the Confirmation Invoice is fully guaranteed and will not be subject to any surcharges.

The Package Travel, Package Holidays and Package Tours Regulations 1992 require us to provide security for the monies that you pay for the package holidays booked from this brochure and for your repatriation in the event of our insolvency. We provide this security by way of an ABTA bond.

7. Alteration of fares, transportation, services etc.

A. The Company is responsible for all the elements of the holiday package and shall make every effort to ensure that all services are of the quality described in the brochure and tours are operated in accordance with the details contained therein, but reserves the right to modify arrangements in the light of circumstances 3. Booking the Holiday arising provided that: A. Bookings via Telephone or Travel Agent (i) it shall make every effort to inform clients of any (i) On receipt of your enquiry, we will reserve a holiday change in hotel or itinerary. The Company shall be provisionally for 3 days (or 1 day if the booking is made deemed to have satisfied this clause if it notifies clients within 6 weeks of the departure date). If you wish to of any change before the payment of the balance confirm the booking you must forward a deposit plus becomes due or, if it becomes aware of the change after your insurance premium within that 3 day period. that time, by sending a notice by first class post within (Deposits and Insurance premiums vary depending upon 24 hours of discovering the information. Please note: the time and duration of your holiday - see Booking Changes to single overnight stops on Continental and Form for details.) (ii) A confirmation of your booking will Scottish tours will only be notified with travel be forwarded to you within 7 days of us receiving your documents. deposit. (iii) You must then pay the balance of monies (ii) where a change in hotel or itinerary is necessary the due (without any further reminder from us) 42 days change shall not result in a deterioration in the services before departure. provided or, if it is impossible to provide an arrangement of at least equal quality, the Company shall make this B. Bookings via the Internet (i) It is not possible to make a provisional booking on the fact clear and make a cash adjustment to the cost of the holiday.

Internet; all Internet bookings are on a confirmed basis only. (ii) Payment must be made using your credit or B. If the contract we have with you is not performed or is improperly performed by us or our suppliers we will debit card. Balance payments will be automatically pay you appropriate compensation if this has affected taken by debiting the same card you use to pay the the enjoyment of your travel arrangements. deposit 42 days prior to departure. (iii) You should print the final page of the Internet booking process as your Our liability, except in cases involving death, injury or confirmation, although a postal confirmation will also be illness, shall be limited to a maximum of three times the sent to you. cost of your travel arrangements. Our liability will also be limited in accordance with and/or in an identical C. All Bookings (i) Holiday price includes coach travel, accommodation, manner to: (i) The contractual terms of the companies that provide the transportation for your travel excursions and meals as specified in the holiday description. Some hotels make a small additional charge arrangements, whose terms are incorporated into this contract; and (ii) Any relevant international convention, for tea or coffee taken after meals. Morning coffee, for example the Montreal Convention in respect of travel afternoon tea, personal items and liquid refreshments by air, the Athens Convention in respect of travel by sea, are not included in the price of the holiday (ii) Travel the Berne Convention in respect of travel by rail and the Tickets will be forwarded approx 14 days prior to Paris Convention in respect of the provision of departure. Since feeder routes are frequently re-timed, it accommodation, which limit the amount of is essential that you check the time shown on your compensation that you can claim for death, injury, delay travel ticket and do not rely on your initial Confirmation to passengers and loss, damage and delay to luggage. for your joining time.

We are to be regarded as having all benefit of any limitation of compensation contained in these or any 4. Insurance conventions.

It is a condition of the acceptance of the booking by Alfa You can ask for copies of the transport companies' Travel Ltd (hereafter “The Company”) that you are contractual terms, or the international conventions, from insured either through the Company’s scheme or some our offices. equivalent travel policy. If you wish to insure through another company, the insurer’s name and emergency 8. Cancellation by the Company contact number must be inserted on the booking The Company reserves the right to cancel departures if form or if you book via the Internet, you must e-mail the number of clients wishing to travel is less than 25 us with those details at req@alfatravel.co.uk persons. The Company shall not normally cancel a quoting your Booking Reference. holiday after payment of the balance becomes due (42 days before departure). If for any reason it is found 5. Room Allocation & Special Requests necessary to do so, the Company will provide an equivalent tour at a discount of 10% from the published Every effort will be made to provide precisely the accommodation booked and to convey special needs to price. If this alternative is not acceptable, the Company will refund all monies paid, whereupon all liability on the the hotelier(s). However, the Company accepts no part of the Company shall cease. liability for any failure to provide a special request for which no payment is made and no correspondence 9. Cancellation by the Passenger. will be entered into concerning the hotelier’s failure to The following scale of cancellation charges shall apply satisfy such requests. Where a payment is made for to cancellation by the passenger: additional facilities, the Company’s liability shall be Period before Percentage of limited to the brochure price of that supplement. departure in holiday cost payable Bookings for rooms with bath or shower shall be which cancellation as cancellation deemed to be fulfilled by the provision of either facility is received charges and requests for one or the other will be treated as requests only. Bookings for a double room shall be More than 42 days Deposit is forfeited considered satisfied by the provision of either a double 29-42 Days 30% or twin bedded room. Bookings for a twin room shall be 15-28 Days 45% considered satisfied by the provision of a room with two 8-14 Days 60% or more beds.

0-7 Days 90%

14

11. Late Arrival by Passenger & Clients in Difficulties Should a passenger arrive late at any halt en route in accordance with an itinerary notified to clients, either verbally or in writing, the Company will not accept responsibility to delay departure and a passenger who misses a vehicle shall have no claim against the Company. However, the Company will make every effort to assist passengers who get into difficulty through circumstances beyond their control providing the passenger requests such assistance from the Company by telephoning its emergency number.

08451 305777

12. Unreasonable Behaviour Should a client behave in an abusive or disruptive manner, the company reserves the right, after due consideration and warning, to terminate the contract between us. In such circumstances the client will have no further redress against the company in respect of any lost part of the holiday or additional expenses incurred.

13. Infectious & Contagious Diseases If a client develops an infectious or contagious disease and in the reasonable opinion of the company their presence on the coach represents a serious risk of infection to other clients, the Company reserves the right to refuse to convey them on its vehicles. In such circumstances, the Company will make every effort to assist with alternative means of returning the client to their point of origin but responsibility for the costs incurred in such alternative transport will be the client’s.

If the client has taken the insurance policy recommended by the Company, the Company will ensure all necessary arrangements are made. If the client has insurance through another insurer, it is the client’s responsibility to make contact with their insurer but the Company will make every effort to assist them if such assistance is requested by contacting the Company’s emergency number: 08451 305777

14. Animals Animals (other than registered assistance dogs) are not allowed on tour. Clients with registered assistance dogs must advise the Company at the time of booking.

15. Optional Excursions Excursions or other tours that you may choose to book or pay for whilst you are on holiday are not part of the package holiday provided by us. Your contract for excursions booked in resort is with the operator of the excursion and not with us and we cannot accept responsibility for any monies paid for such excursions whether or not those monies are paid to your driver or courier. We are not responsible for the provision of the excursion or tour or for anything that happens during the course of its provision by the operator.

19. Data Protection When you provide your name and address, you give us permission to store it on our computer and use it to provide you with new editions of our brochure and special offers as these become available. If you do not wish us to include you on our mailing list, please write to us or send an e-mail to sales@alfatravel.co.uk or telephone our Customer Relations Department on 08451 305666 and we will ensure you are not sent any further publicity material.

Under the Data Protection Act, you have a right to access the personal data we hold on you. You must make any request for access in writing and we have up to 40 days to respond. We may not respond if in doing so we would be forced to disclose to you information concerning another individual. We charge a £10 fee for this service.

Our mailing list is entirely confidential and we do not make it available to any other Company.

Any personal information you provide to us regarding your state of health is stored only for the purpose of the specific booking for which you divulge the information. It is made available to hoteliers and transportation providers only in so far as is absolutely necessary to enable them to accommodate your needs. This information is not stored for use in future bookings and must be disclosed to us each time you make a booking.

20. Passports & Visas It is the client’s responsibility to ensure they are in possession of the correct travel documents. Those who do not have UK passports need to check carefully whether they need a Visa if travelling on one of our holidays outside the UK. We recommend that they start by checking the UK Foreign and Commonwealth Office web site at www.fco.gov.uk or telephoning them on 020 7008 1500. UK Citizens do not need a Visa for any of our holidays, but they do need a passport for travel to mainland Europe and we recommend the use of a passport when travelling to the Irish Republic and Jersey.

21. Delayed Departure & Welfare Assistance If for any reason your departure from the UK is delayed we will make alternative arrangements for you to continue with your holiday as soon as possible. Where necessary If your departure from the UK is delayed by more than 6 hours, we will make arrangements for replacement meals and alternative accommodation, if the delay results in the scheduled meals and accommodation being cancelled.

22. Complaints & Disputes

As an ABTA member, we are obliged to maintain a high standard of service to you. But if something does go wrong, you have to play your part in trying to resolve the problem by raising your complaint with the relevant person as soon as the problem arises. The relevant person is the hotel manager for complaints about hotel services and the tour driver for complaints about travel arrangements. The tour driver will also attempt to assist in the event of any failure by the hotel manager to resolve a 16. Hotel Amenities complaint about the hotel. We cannot deal with Some facilities (e.g. lifts) are not always available due complaints which have not been raised in this way. to sudden breakdowns or the need to service them.

Other facilities (e.g. outdoor swimming pools) are only In the event that it is found impossible to rectify a problem arising during the holiday, we can normally available when weather permits. The nature and agree an amicable settlement between us after you frequency of entertainment is also subject to demand have returned from holiday, providing you write to us and is at the discretion of the hotel. within 28 days of the completion of the holiday. If it is impossible to resolve a dispute, we will provide you 17. Seating Plans with information on an independent arbitration scheme Everything is done to conform to the seating plans arranged by ABTA and operated administered by IDRS shown in the brochure, but the Company reserves the part of the Chartered Institute of Arbitrators. The right to modify these as necessary and the Company scheme has a claims limit of £5,000 per person (£1,000 cannot accept bookings contingent upon provision of per person for minor injury or illness) and £25,000 per Booking Form and cannot deal with major injuries. There specific seats. In the event that the vehicle has seats numbered differently from the brochure seating plan, the is a time limit of 9 months following the date of return row number and position (offside/nearside) and not the from holiday. Full details can be obtained from us or seat number shall be the determining factors in deciding direct from the ABTA website www.abta.com where passengers shall sit.

Published June 2010

Online www.alfatravel.co.uk Call 08451 305666 Visit your local travel agent

14_15_NE_WINTER_2011:BOOKING_INSURANCE

28/6/10

17:34

Page 2

Holiday Insurance Group Bookings For peace of mind: The following is a summary of the holiday insurance policy offered by Alfa for holidays departing in 2011. Although the premiums are the same and the terms very similar for holidays departing in 2010, the insurer is different and you should consult our web site or any of our Summer 2010 brochures for further details of the 2010 insurance policy.

A Special Coach Holiday Travel Insurance Scheme is available for all passengers travelling on our holidays which is arranged with ETI – International Travel Protection (the UK branch of Europäische Reiseverscherung AG) who are Licensed by the Bundesanstalt für Finanzdienstleistungsaufsicht (BAFIN – www.bafin.de) and approved by the Financial Services Authority (FSA – www.fsa.gov.uk) to undertake insurance business in the UK. Premiums Holidays to Duration 2011 British 1-4 days £10 5 days £13 6-8 days £19 Overseas 1-5 days £21 6-14 days £29 Overseas holidays include Jersey and Ireland (both Northern Ireland and the Irish Republic) but not the Isle of Man. Should you wish to take advantage of our Insurance please note that the premium is additional to the holiday cost and should be paid at the time you pay the deposit on your holiday.

You are not obliged to take the insurance we offer, but should you decide to insure elsewhere you must supply details of your insurer including an emergency telephone number on the booking form.

If you book on the internet, you should send an email quoting your Booking Reference and the name, policy number and emergency contact number of your insurer to req@alfatravel.co.uk. If you choose not to insure, we will ask you to sign a Disclaimer to confirm that you will be responsible for any costs the company may incur in helping you resolve any difficulties you may experience which would normally have been covered by a holiday insurance policy.

Demands and Needs This insurance policy will suit the Demands and Needs of an individual or group (where applicable) who have no excluded pre-existing medical conditions, are travelling in countries included within the policy terms and who wish to insure themselves against unforeseen events detailed in the cover section below. Subject to the terms, conditions and maximum specified claim limits.

Important We will not provide you with advice about the suitability of this product for your individual needs but will be happy to provide you with factual information We summarise below the details of the insurance cover provided which also includes SPECIALTY ASSISTANCE a 24 hour emergency assistance service, who can be contacted on 0207 902 7405 (fax: 0207 928 4748).

The following is a brief summary of the cover available. Full details of Cover, Policy Warranties and Exclusions will be forwarded with your confirmation of booking. In any event you may ask for a specimen copy of the Policy Wording before booking should you wish to examine this in advance.

Summary of Benefits (Per Person) Cover Sum Insured Up to Cancellation £1,500 Missed Departure / Travel Delay £600/£60 Personal Accident £15,000 Medical & other Expenses £2,000,000 (including Curtailment) Medical Inconvenience £450 Benefit (£15 per 24hrs) Personal Property / Loss of Passport £1,500/£200 Personal Liability £2,000,000 Delayed Baggage £100 Legal Expenses £10,000 14 Day Refund Insurance Premium

Policy Excesses You will be responsible for paying the first part of any claim under the following sections:

Great times.... great value!

Cancellation, Curtailment, Holiday Abandonment, Medical and Other Expenses, Personal Property and Money. The excess of £45 per person applies to all these sections (reduced to £10 per person for loss of deposit only).

Please note the excess applies to each and every incident per Insured Person/Section.

Important – Health Conditions applying to all travel destinations If you are travelling in England, Scotland, Wales, Northern Ireland and can answer NO to questions 1-3 and YES to 4 immediately below, it will not be necessary for you to complete a Self Declaring Medical Form. The Standard Policy Terms, Conditions and Exclusions shall apply.

It is a condition that at the time of taking out this policy and between that time and your departure you must comply with each of the following: 1) You are not aware of any reason why the trip should be cancelled or cut short 2) You are not travelling: a) against the advice of a medical practitioner b) for the purpose of obtaining medical treatment, or

At Alfa, we have a dedicated Groups Team which specialises in planning and providing great value group holidays. Every year hundreds of groups entrust their holiday to us because we understand that organising a group getaway can be time consuming unless you can count on the support of your very own experienced and knowledgeable Group Booking Advisor.

c) if you have been given a terminal prognosis 3) You are not receiving or awaiting treatment for an illness or injury as a hospital day case or in-patient, as any claim arising from this injury or treatment will not be covered.

4) If you are on medication at the time of travel your medical condition is stable and well controlled.

In addition if you are travelling outside England, Scotland, Wales, Northern Ireland or the Isle of Man, the following additional conditions will apply: 1) If you have received medical treatment as a hospital day case, in-patient or out-patient during the six months prior to the booking of the trip, you must obtain from a medical practitioner at your cost confirming that you will be fit enough to take the trip.

2) if you are undergoing medical treatment as a hospital out-patient at the date the final balance of the trip is due to be paid, a certificate of fitness confirming your ability to travel must be obtained by you at your cost.

The Policy contains the following General Exclusions: You are not covered for anything caused directly or indirectly by you suffering from stress, anxiety or depression unless it has been investigated and diagnosed as such by a consultant specialising in the relevant field, who must confirm in writing at your cost that you are fit enough to take this trip.

You must notify the Issuer of this policy immediately of any of the conditions listed above arising between the date the policy is issued and the time of departure of the trip. We must be informed of any fact which is likely to influence us in the acceptance, assessment or continuance of this insurance. Failure to do so may invalidate this insurance, leaving you with no right to make a claim.

Cooling Off Period You should read your policy immediately to ensure it meets with your requirements. If for any reason it does not it must be returned to the issuer of the policy within 14 days of the date of issue or prior to travel which ever is the sooner. Your money will be refunded in full, provided no claims have been made or incident likely to give rise to a claim has arisen. If you cancel your policy after 14 days no refund will be given.

How To Claim In the event of cancellation, written notice must be sent to Alfa Travel immediately. For both cancellation and all other claims you must contact Towergate Chapman Stevens, Claims Department, PO Box 417, West Byfleet, KT14 7YQ telephone 01932 344300 for a claims form which must be returned within 28 days of your cancellation or return from holiday.

Please note our Coach Holiday Travel Insurance Scheme is only available to United Kingdom, European Union and Isle of Man Residents.

Alfa Travel Limited is an Appointed Representative of ITC Compliance Limited who are authorised and regulated by the Financial Services Authority.

PLEASE NOTE: The above is an outline of the cover provided. A policy document containing full details of what is and what is not covered will be forwarded along with your Booking Confirmation. You should read it carefully and you must inform us within 14 days if the policy is unacceptable for any reason.

“Off the Peg” Group Holidays Most group organisers opt to choose from one of the great value breaks advertised in our holiday brochures. All of the holidays in this brochure are available for booking by groups and your group will always get the best value by booking one of our advertised tours because we bulk-buy the space and pass the savings on to you. We can tailor most itineraries to your requirements, for example by adding extra excursions or omitting entrance fees. Our generous discounts provide the 21st, 31st, 41st and 51st passenger travelling absolutely free of charge on all advertised holidays.

We also offer special joining arrangements for groups and, providing there is a minimum of 40 persons in the party, groups are automatically given sole use of the coach. If your group is not large enough to take a whole coach, we can easily reserve part of a coach for your party and can usually make arrangements with local travel agencies to “top up” your group with individual bookings from your local area to avoid the need to travel via an interchange. Our Direct Join holidays are especially suitable for part groups and the joining points can normally be adjusted to your requirements.

“Made to Measure” Group Holidays We have a wealth of experience in organising special interest tours and tailoring itineraries to meet your particular requirements and make suggestions for you to consider. Please contact our Groups Department on 08451 304666 (calls are charged at local rate only); you will be surprised how flexible we can be!

These Boots Were Made for Walking…

Many of the hotels we use are ideally placed as a base for walking holidays.

Whether your party would like to walk the coastal paths of Devon and Cornwall, enjoy the delights of the Lake District, the Dales or North York Moors or undertake something a little more strenuous in Snowdonia, the Cairngorms or West of Scotland, our Groups Department will be delighted to assist. Here are just a few hotel suggestions for you to consider: Snowdonia from Llandudno or Criccieth, Glamorgan from Porthcawl, Dales and North York Moors from Scarborough, Exmoor and Devon Coastal Path from Ilfracombe, Cornish Coastal Path: North from Newquay, South West from St Ives or South from Falmouth, South Downs Way from Bognor Regis, Lake District from Coniston, Argyll from Dunoon and Nevis Range from Fort William. As a Group Organiser you have the benefit of having your own coach and driver on hand for most of your stay which means you have the maximum flexibility in planning your walking itinerary.

Christmas “Festive Sparkle” Weekends for Groups…

Special weekends with a Festive Flavour are available to Group Organisers and travel agents throughout November and December. Our “Festive Sparkle” weekends depart on a Friday and return on Monday and include 3 nights’ dinner, room and full British breakfast with festive Christmas menus, entertainment on two evenings plus a full day shopping excursion on Saturday and Sunday lunch.

All this for just £127!

Festive Sparkle weekends operate at a selection of our hotels including Weston Super Mare, Torquay, Exmouth, Bournemouth, Eastbourne, Cromer, Llandudno, Criccieth, Dunoon and Fort William.

Online www.alfatravel.co.uk Call 08451 305666 Visit your local travel agent

15

01_16_NW_WINTER_2011:Layout 3

29/6/10

09:57

Page 2

Booking Form

AGENTS STAMP

Autumn 2010 – Spring 2011 Euxton Lane, Chorley, Lancashire, PR7 6AF Tel: (08451) 305666 • Fax: (08451) 303777 email: req@alfatravel.co.uk

HOLIDAY NUMBER

Seat Number

RESORT

Mr/Mrs Miss

HOTEL

Age Initials (if under 12)

Surname

Room Type

DATE

Sea View Single Supplement Supplement

DAYS

BOOKING REF

Holiday Insurance (Tick if required)

Departure Point

SPECIAL REQUIREMENTS

Please place a tick alongside all the clients who require the insurance policy provided by Alfa

(eg. diabetic, diet, please refer to booking conditions)

COACH SEATING PLAN

FULL POSTAL ADDRESS OF FIRST PASSENGER

53 Seater

Seating plans are subject to change. Some coaches use a different numbering system in which case the row/seat positions shall be the deciding factor and not the seat numbers. Vehicles do not normally have a WC or servery. Please note: Smoking is not allowed on the vehicle.

4

8

12

16

20

24

28

32

36

40

44

48

52

3

7

11

15

19

23

27

31

35

39

43

47

51

2

6

10

14

18

22

26

30

34

38

42

46

50

1

5

9

13

17

21

25

29

33

37

41

45

49

53

Telephone Number

HOLIDAY INSURANCE

ALTERNATIVE HOLIDAY INSURANCE

This section must be completed by all clients. Please tick as appropriate. អ 1. I have read the details in this brochure of the insurance policy offered by Alfa and wish to take that cover for the persons shown above. I understand that I have 14 days after receipt of the full policy details to change my mind and provide details of an alternative insurer. អ 2. I have alternative insurance cover in place as shown in the Holiday Insurance details alongside. អ 3. I will travel without insurance and undertake to repay Alfa in full for any costs they may incur in providing me with the assistance required under the Package Travel Regulations 1992.

Insurer:.................................................................................................................................................................... ................................................................................................................................................................................ ................................................................................................................................................................................ ................................................................................................................................................................................

អ 4. I would like Alfa to telephone me on the number shown to discuss the possibility of taking out Alfa insurance.

Policy Number (if applicable): ................................................................................................................................

Signed: ....................................................................................................................................................................

Insurance Company Contact Telephone Number

CREDIT CARD PAYMENTS (Postal Booking Only)

DEPOSITS No. of Days

Destination

Deposit

British

£30

1-4 5 6-8

£10 £13 £19

£ £ £

£ £ £

£30

1-5 6-14

£21 £29

£ £

£ £

Continental

Insurance

Total

Persons

Please complete the following if you wish to pay by credit card

Total

IMPORTANT: I have read, understand and fully accept for myself and all others named above, the Booking Conditions and Holiday Information terms published in this brochure.

Signed: .................................................................................................... Date: ...................................................

Tick appropriate box Credit Card No. Expiry Date

Valid From/ Issue No.

3 Digit Security No.

Signature of Card Holder Maestro Debit Cards (Switch Cards) require a valid from date or issue number