MAPA Consulting Presentation ENGLISH

Page 1

your

Journey

to

Management Development


Š anzizar

visionof the future


Management’s success is based upon the ability to have a vision of the future and to involve and influence people in order to achieve objectives.


Our

Mission


Design and facilitate training programs, targeted to management development and effective performance.

our passion

people development i


Our

Selves


Sergio Pereira fort lauderdale Before becoming a consultant, Sergio Pereira has worked for more than 20 years in Training and Development for Citigroup in Latin America. Sergio has worked out of Brazil and Fort Lauderdale, and was personally responsible for the Leadership and Communications curriculum. A great facilitator, he conducts his sessions in Portuguese, Spanish and English. As part of his job, he conducted training and development sessions in Latin America, USA, Europe, Middle East and Asia. On the academic side, Sergio graduated in Business Administration, from Fundação Getulio Vargas, in São Paulo, Brazil, concentrating in Human Resources. His professional background was complemented by several Train the Trainer programs, including Managing People, Leading People, Leading Teams, People Skills. He is also a MBTI certified instructor.


Sonia Dondice são paulo Sonia’s academic background in Public Administration | Fundação Getúlio Vargas, associated with a professional experience acquired both in the financial and human resources areas, has resulted in an increased sensibility to understanding the strategic needs and requirements of Corporations and in developing an approach in tune with the business world. Sonia has been an independent consultant since 1986, working for different organizations throughout Latin America and Europe. Although concentrated in managerial and behavioral training and development, Sonia has also experience in creating and managing other projects, such as performance management, compensation systems, competencies models and human resources planning. All this experience has strengthened the content supporting the conceptual framework of the training programs she has designed. Throughout the years Sonia has established partnerships with several Fortune 500 companies. She is a MBTI certified instructor.


José Luis Anzizar buenos aires Before becoming a consultant, José Luis has worked for more than 18 years in Operations and Technology for Citigroup in Latin America. Based in Buenos Aires, he was responsible for the coordination of regional projects oriented to Treasury products, managing a multinational and multi-cultural team of people. He was also responsible for the Customer Service and Operations for Small and Medium size Corporations in Latin America. His experience as a facilitator was acquired during his management years, conducting sessions in English and Spanish of Leading Teams and Managing People programs. As part of his job, he conducted team and project facilitation sessions in Latin America, USA, Europe and Asia. On the academic side, José Luis graduated in Business Administration at the University of Buenos Aires. He a MBTI certified instructor. In addition to being a training consultant, he is also a visual artist.


Our Expertise


management development design facilitation t-buildings effective performance


Our Locations


Š anzizar

Why should we limit ourselves by geography? Our journeys can be offered worldwide in English, Spanish & Portuguese.


Our

Customers



Our Methodology


3 Conceptual discussions

2

4

Positioning & connecting exercises

Application exercises

1

5

Creative & entertaining pre-work

Individual Action Plan


Our Programs


Management Development The Leadership Pipeline Effective Management Developing Teams

curricula

destinations

Effective Performance Effective Communication Change Management Project Management Self Knowledge Customer Focus


management development The Leadership Pipeline PTY | BCN | POA | MP | LGW

Building Capacities for New Managers

Leadership Guidelines Workshop

BCN

LGW

The effectiveness of a manager is based on his/her capacity in achieving short-term results and in guaranteeing sustainable long-term results.

Organizations promote people with the expectation that they will ''handle the job'' rather than ''handle a particular level of leadership'' Ram Charan


Effective Management JFK | DEL | IST | CPH | STD | CDG | GOA | PPT | DXB

Interviewing Skills & Techniques

Coaching, Development & Growth

IST

CDG

Effective interviewing requires a good understanding of the job the candidate is going to perform and using past behavior to predict the future.

The coach's challenge is to develop mental models that allow the coachee to follow his / her development path in an independent and permanent way. Visit our website for additional content


management development Developing Teams TPA | DME | SHA | MEX | TFS | GIG

Team Performance Achievements

Guiding & Involving Groups

TPA

GIG

A great symphony depends on all instruments being tuned, all players being competent and the conductor leading for a great performance.

Guiding a group is a combination of a sound process, robust dynamics and everyone knowing their own style in good and bad times.


effective performance

Effective Communication

MIA | NRT | BCN | FOR | PIT | LHR | CCS

Mutual Influence is an Art

Leveraging Human Relationships

MIA

LHR

Effective influencing requires developing a repertoire of behaviors and using them according to an strategy.

Guiding a group is a combination of a sound process, robust dynamics and everyone knowing their own style in good and bad times.

Visit our website for additional content


effective performance

Change Management LIN | MAR | MSP | CMN

Mindset for Achieving Results

Change Management

MAR

CMN

Some doors can only be open from inside.

Effective change management requires the combination of the right individual and collective attitudes and a set of tools to facilitate the process.


Project Management PMI | LIS

Project Management Implementation

Leadership & Influence Skills for Project Mgr.

PMI

LIS

We need a new mental framework to improve the way we manage projects,

More than 50% of a project manager’s success is related to his/her leadership skills, and not to the technical skills.

Visit our website for additional content


effective performance

Self Knowledge AMS | FCO | NYC | FLN

Analyzing Motivational Styles

Navigating Your Career

AMS

NYC

No behavior is free. Understanding what moves our actions and other people´s actions, it is possible to take the relationship to a higher quality level.

Knowing your own values, motivation and strengths enables you to say yes or no to an offer, an opportunity or an assignment.


Customer Focus SFO | MAN

Sales Force Optimization

Managing Angry Customers

SFO

MAN

A sales call is not an event but part of a process to improve relationships with clients. Selling is not about taking orders.

Dealing effectively with difficult customers can be challenging. Dealing ineffectively will be damaging to your business.

Visit our website for additional content


we provide a

compass


Š anzizar

you choose a

destination


Our

Website


www.mapa-consulting.com.ar


Our

Library


Monthly, we write an article and share it with our customers and readers. Topics spin around Manage Oneself, Manage Others and Interacting with Others.

get yours! we share

content


Our Best

Practices


Quarterly, we coordinate a forum in Buenos Aires, in Spanish, to reflect-upon, discuss and share Best Practices in Talent Management.

we share

best practices


Our

Business card


JosĂŠ Luis Anzizar

| Buenos Aires | Argentina jla@mapa-consulting.com.ar

Sonia Dondice

| SĂŁo Paulo | Brasil sdondice@uol.com.br

Sergio Pereira

| Fort Lauderdale | USA mapaconsulting@gmail.com


How


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