503. Magazine: Winter 2023

the salem chamber’s magazine

Winter 2023

Salem Emerging Leaders Represent Business Community’s

NEXT GENERATION

plus three Business Spotlights inside

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M E S S A G E F R O M THE CEO

Your Next ‘Best Employee’ Already Works for You by Tom Hoffert

,

Chief Executive Officer

Identifying good employees is easy when everything is going right on a team project. The difference between a good employee and your best often lies in handling difficulties, or what they do when things aren’t going right.

• Ensure that your company remains on the leading edge of technology: Hire curious minds who seek out the latest developments in tech.

Putting the right people with the right skills in the right places starts with looking beyond the “best resume.” Once you have the right people in place, invest in them with ongoing professional training and development. And understand their job is valuable to them, but not more valuable than all other interests and responsibilities.

Many companies have been hit especially hard by recent global challenges, and leaders are forced to take a hard look at their talent, especially when workforce reductions are unavoidable.

Retaining your top talent during these uncertain times can help ensure that your team and company come through stronger and more efficiently than before.

Adaptability Is the Key to Success Many businesses were forced to adapt quickly during the Pandemic, with forced in-person shutdowns and a notable shift in how day-to-day business is handled. The companies that embraced the changes and focused on workable solutions were the ones that reduced impact on their productivity and bottom line.

Spotting an opportunity amidst challenges may seem like an innate talent that visionary leaders are born with, but in truth, this is a skill that anyone in a leadership position can learn. According to Microsoft CEO Satya Nadella, “Leaders don’t wait for the perfect pitch or perfect weather to perform. You’ve got to take the hand you’ve been dealt and deal with the constraints.”

So, when your critical project hits a roadblock or your client base looks unstable, it’s time for you, as a leader, to look at the reality of the problems and then look for opportunities.

Winter 2023

The “Best” Employees Practice Adaptive Leadership Once you’ve shifted your team culture to one where everyone is encouraged to adapt and learn, you may realize that you can respond more dynamically when other problems arise. Adaptive leadership works best when the people you’re leading are encouraged to participate in suggesting changes that promote better results.

But, where do you begin to practice adaptive leadership?

An easy place to start is to shift from a “great resume” team to one that’s “skills first.” What kind of skills do you need to accomplish your goals?

• Broaden your client base: Look for charismatic salespeople with a strong track record of closing.

• Boost customer retention: Find good problem-solvers and empathetic listeners to handle your customer relations.

Final Thoughts on Adaptive Leadership Former LinkedIn co-founder, Reid Hoffman, established a concept wherein employees rotated through assignments that gave them an opportunity to learn new skills and address new challenges. With an eye toward growth and empowering employees to independently solve problems, this approach allows them to draw on the greater skill set they acquired during these rotations.

The practice continues under the current CEO, Ryan Roslansky.

Roslansky notes that for many companies, their best employees may already be in place. He encourages leaders to look closely at the skills of their existing teams – not necessarily seniority or education – and evaluate whether their employees are in the best roles for their skills. Success lies in the skills of your team, a collaborative environment, and an adaptive leader who identifies the right skills for the right roles.

At the Salem Chamber, we believe in helping businesses prosper so our entire community may thrive. 503.

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TERTIARY LOGO This stacked logo is the tertiary logo option for the Salem Chamber. Utilize this option for instances where the space available is more fitting for a square orientation.

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1110 Commercial St. NE Salem OR 97301 503.581.1466 www.salemchamber.org

Above: Members of Falck Northwest’s crew, provider of emergency services in Salem.

Cover: Ellen Yin, Alex Ferry, Katie Arnold, Gabby Northrop, Jazmin Hayworth, and Raymond White at December’s Forum Speaker Series panel.

the salem chamber’s magazine

401 Oak St., Silverton, OR 97381 P.O. Box 927, Mount Angel, OR 97362 503.845.9499 www.mtangelpub.com

President’s Message............... 6

The Failure of Measure 110... 16

Directors & Staff..........................8

Spotlight:

Short Session FAQs.................10

Quali-T Men’s Health......... 18

Salem Emerging Leaders Take Center Stage..................... 12

Spotlight: SCA Detailing........ 20

Project Manager: Tavis Bettoli-Lotten

Spotlight: Falck Northwest.... 14

Ambassador of the Quarter....22

Advertising Graphics: Steve Beckner

@salemchamber

salem_chamber

@salemchamber

503. is published quarterly

by Mt. Angel Publishing, Inc., proud Chamber member.

Publisher: Paula Mabry

To advertise in the next issue, contact Advertising Executive: Jerry Stevens 541.944.2820 • jerry.s@mtangelpub.com

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Welcome Newest Chamber Members Accident Care Chiropractic

Bickler Dentistry

Adobe

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American Family Insurance – Tim Miner Appliance Bargain Center

Disabled American Veterans Chapter 6 HomeStar Brokers

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Joseph’s Junk Removal, LLC

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Interested in joining the Salem Area Chamber of Commerce?

For more information, contact Membership Manager Michelle Terzenbach at michelle@salemchamber.org

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CH AMBER PRE S IDE N T’ S ME S S AG E

Leadership

(But It’s Never Too Late to Learn)

Doesn’t Come Naturally to Everybody...

by Alan Rasmussen, WillScot Mobile Mini The phrase “natural leader” can be a little intimidating for people who question their ability to direct a team. As a business owner, you’ve probably thought about leadership often, including ways to help your team achieve more and how to mentor employees with potential into becoming respected and admired managers. Fortunately, leadership isn’t a born-in trait that’s exclusive to only a charismatic few.

Leaders set the tone for a business, no matter how large or small, and the best ones understand how to implement these tips with their own leadership style.

certainly isn’t known for clear communication! Likewise, if the directions that you give your team aren’t clear and specific, you’ll either have a lot of questions and confusion or end up with a result that’s far away from what you needed. When communicating, be specific, and show, not just tell, what you mean. Include an example of what a finished product should be or communicate with your team what the desired outcome is. For example, if you want to raise customer satisfaction survey scores, directions can include:

Lead Through Listening As a leader, you’re the person others turn to when they have a question, a concern about the business, or a problem with a customer or product. You can’t solve problems effectively unless you fully understand them, so attentive listening is the best first step. Ask open-ended questions and restate what the other person is saying to ensure that you fully understand. To practice active listening, remember to wait before speaking, and resist the urge to finish someone else’s sentences.

This communicates to the other person that what they’re saying has value and that you care about their input.

• Smiling and greeting every customer

Communicate Clearly Imagine the directions to assembling a piece of IKEA furniture. The company 6

• Offering to demonstrate a product • Thanking them by name, by reading their credit card or loyalty card information • Asking how their experience was • Inviting them to fill out a customer survey if the customer gave a compliment All of these are things that workers can do specifically that contribute to the desired result.

Delegate Specifics As a business owner, you need to be working on your business, not in your business. You hired your team because of their skills and abilities, so step back and allow them to shine in their own

way, whether it’s developing their own relationships with regular clients or taking the initiative to improve the overall appearance of your goods in stock. Smart delegation creates a feeling of pride and ownership in their job for many employees.

Set a Respectful Example You earn respect by treating others with respect. It may be tempting to say, “because I’m the boss, that’s why,” or dismiss what you perceive as an insignificant problem out of hand. But when you brush off your employees, or worse, treat them poorly, with a raised voice or snappy words, you’re creating an atmosphere of fear and distrust, neither of which inspire people to follow you as a leader.

Takeaways These tips are good ones, not just for developing your leadership skills, but also for life. Active listening, clear communication of expectations, and treating others with respect don’t just make you a great leader, they can also improve your relationships outside of work, including those within your local business community and your fellow Chamber members. On behalf of the Salem Chamber’s Board of Directors and staff professional team, we thank you for your support! 503.

S a l e m C h a m b e r. o r g

Winter 2023

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Your Chamber EXECUTIVE COMMITTEE

BOARD MEMBERS

President ALAN RASMUSSEN

Willamette Valley Bank

WillScot Mobile Mini

President-Elect MIKE HERRON VIP’s Industries

Past President LAURA DORN

Berkshire Hathaway HomeServices

Vice President – Membership JENNIFER MARTIN First Commercial Real Estate

Vice President – Advocacy JONATHAN CASTRO MONROY Castro Monroy Group

Vice President – Events & Programming KATYA MENDEZ

Mountain West Investment Corporation

Treasurer STEPHEN JOYE Fischer, Hayes, Joye & Allen, LLC

RYAN DEMPSTER RICH DUNCAN

TOM HOFFERT

Chief Executive Officer

JACKIE ELLERBROCK

Operations Director

Pioneer Trust Bank

AmeriTitle

JEFF DUNN

JEFF MILLER

Core Solutions Consulting

TYSON PRUETT

Huggins Insurance Services, Inc.

CONNOR REITEN

SAIF

Lineage Logistics

TED FERRY

State Farm Insurance

JULI FOSCOLI

South Town Glass

KATHY GORDON

RP Smith C.P.A., P.C.

Coldwell Banker Commercial DPW Certified Public Accountants PNGC Power

JIM VU

ANGELA WILLIAMS

CHRISTY WITZKE

QUANDRAY ROBERTSON

Q’s Corner Barbershop

LENA PRINE

MICHELLE TERZENBACH

Marketing & Communications Manager

Director of Business Advocacy

Membership Manager

EVA PORRAS

McLaran Leadership Foundation Program Director

KATIE COSTIC

CHRIS SEELY

Administrative Professional

ERIC TEMPLETON

DAN McDOWELL

Summit Wealth Management

DAN JOHNSON

RANDALL SUTTON

Saalfeld Griggs, P.C.

Rich Duncan Construction

Secretary BRANDON BLAIR

STAFF

ROGER HOY

Geppetto’s Italian Restaurant

Workforce Development Specialist

LAURA BRONSON JUDY FISHER SARAH RAMBECK

CTEC Business Liaisons

Member Services

Miller’s BBQ & Cafe.

RIBBON CUTTING REQUEST FORM

ServPro of Salem West.

HOSTING A GREETERS

Let’s celebrate! Ribbon Cuttings are a complimentary service the Salem Area Chamber of Commerce provides to members at the Connector level and above that have just started a new business, have moved to a new location, or recently undergone a remodel. As the business owner, you have the option of making this event as simple or as elaborate as you wish.

Greeters is the largest and most active business networking opportunity in the Salem area. Greeters is available to all Salem Area Chamber of Commerce members (and their employees). Applications are due a week from booking your date. Requests are taken on a first-come basis. Members will be put on a wait list once the calendar year is full.

Members can host Greeters once in a calendar year.

Be sure to fill out a request form at salemchamber.org/ ribboncuttingform to book your date now!

salemchamber.org/host-greeters-application

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Public Policy FAQs

2024 Legislative Short Session

By Lena Prine, Director of Business Advocacy With the Oregon Legislature about to officially begin its 2024 Short Session on February 5, we felt it was a good time to address some of the common questions about it.

How Did Oregon’s Short Session Come About?

In 2010, a legislative resolution appeared before voters in the November general election, which amended the state’s constitution and changed the schedule of regular sessions from bi-annual to annual meetings of the Legislative Assembly. At the time, Oregon was one of only five states that allowed lawmakers to meet every other year. Senate Joint Resolution 41 was voted on as state ballot measure 71, which passed by statewide vote. Among other things, SJR 41 states that a session beginning in an evennumbered year (like this year) may not exceed 35 calendar days in duration, and sessions beginning in odd-numbered years are limited to 160 days in length.

How Does a Short Session Work?

Thirty-five days may not seem like very much time for the legislative process. Remember your Schoolhouse Rock! education? As a refresher, after an idea is formally prepared by the Legislative Council and receives a bill number, there are several steps to take (and with haste, during a short session like this upcoming one): 10

1. The bill has its first reading and is assigned to a committee.

2. The committee reviews the bill and holds public hearings and work sessions.

3. For the bill to go back to the House or Senate floor for a final vote or be reported out of committee, a committee report is signed by the committee chair and delivered back to the Chief Clerk.

4. The bill, now back in the house of origin, has its second reading.

5. The measure then has its third reading, which is its final recitation before the vote. This is the time when the body debates the measure. To pass, this bill must receive the votes of a majority of members.

6. If the bill is passed by a majority, it is sent to the other legislative branch, where the entire process is repeated.

7. If the bill passes the second chamber and no changes have been made, the bill goes to the Governor for their signature. If changes were made in the second chamber, this bill must go back to the first chamber for a vote on the changes before it goes to the Governor.

This is just a cursory glance at the process. There are also

deadlines for hearings, work sessions and second readings.

There are amendments and bills, particularly those with significant fiscal or revenue impacts, that must be heard in more than one committee. You can be sure that in a short session, much of the work is happening now to make sure a bill survives the process.

What Will Happen This Session?

It’s never easy to predict what will happen during a legislative session; personalities and priorities vary between each legislator.

The Governor has indicated that among her priorities this session are housing production, the addiction crisis, and access to childcare. The Central City Task Force has made recommendations for the legislature to consider, including a ban on the public use of controlled substances and a reduction to barriers to prosecute drug delivery.

The Salem Area Chamber of Commerce 2024 priorities include Measure 110 reform, policies that enhance and encourage business growth and development, education and workforce initiatives, easing the regulatory burden on businesses, and housing production. The Chamber will remain active in the process and will seek member engagement for written and live testimony.

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Salem’s Emerging Leaders

Shine Bright on Business Community Stage

By Katie Costic, McLaran Leadership Foundation Program Director Led by nationally recognized entrepreneur and podcast host Ellen Yin, a panel of Salem Emerging Leaders shared their perspectives on the modern workforce and the future of business leadership in Salem at the Chamber’s December 2023 Forum Speaker Series, capping off a landmark year for the group’s programming. This Forum was made possible by Hagan Hamilton Insurance Solutions and Aldrich CPAs + Advisors.

On December 11, 2023, under the bright lights of the Forum Speaker Series stage at the Salem Convention Center, a group of six of Salem’s Emerging Leaders looked into a crowd of more than 150 of Salem’s most accomplished and esteemed business leaders. The gaze from atop the stage was filled with reverence, but also a noticeable confidence that had been building from their own wealth of experience and connections formed in the Salem Emerging Leaders and Leadership Salem programs (both operated by the Chamber’s McLaran Leadership Foundation).

This December Forum, titled “How to Maximize the Effectiveness of Our Emerging Leaders Workforce,” was a time for our Emerging Leaders to shine, as the panelists shared their own perspectives and guidance on how we can continue to develop Salem’s young professionals while showing employers how to bring out the best of their future leaders.

Cubicle to CEO Founder and Podcast Host Ellen Yin served as the host/moderator for the panel featuring fellow Emerging Leaders 12

and Leadership Salem cohort members representing a diverse cross-section of Salem’s key industries. Serving on this panel were Alex Ferry, Agent at State Farm Insurance; Gabby Northrop, Financial Advisor at Doneth & Sturdivant Wealth Advisors; Jazmin Hayworth, Owner of Build Your Hype and Broker at Legacy Real Estate; Katie Arnold, Project Engineer at Rich Duncan Construction; and Raymond White, Revenue Cycle Supervisor at Salem Health.

Complemented by the Blanchet Catholic School’s student choir performing holiday carols, the event’s vibrant and festive atmosphere was a welcome sight compared to an Emerging Leaders Forum two years earlier, when masks and social hesitations were the norm. This time around, the heightened energy was palpable, as attendees from several generations and industries eagerly awaited the panel’s valuable insights.

During the discussion, Yin provided one insight which also emerged from many of the McLaran

programs last year — that the traditional career trajectory for young professionals has undergone a transformation. Citing a recent Salem Chamber Podcast episode featuring leadership coach Dr. Kristine Medyanik (Shattered Glass Leadership), Yin noted that today’s young professionals will navigate an average of five to six careers over the course of their lifetimes. While some employers seeking to invest in employees long term may see this trend as a challenge, the panelists offered some valuable perspectives on how to attract, retain, and develop those employees.

“Our generation likes to feel that we have purpose,” said Arnold. “... So, you have to show people the culture that you have in your organization and the purpose that you can give them. That’s how you’re going to get those key employees.”

“I really value the opportunities where I get to build on myself as a person, because trust is the number one thing in my industry,” Northrop said. “So, if I can better my character, better who I am as a leader, and better who I am as a S a l e m C h a m b e r. o r g

Ellen Yin, Forum Speaker Series moderator.

Raymond White of Salem Health.

Gabby Northrop of Doneth & Sturdivant Wealth Advisors.

friend, those are the opportunities I look for,” she said, before commending her employer for encouraging her to participate in Leadership Salem.

outcome we are striving towards together.”

little more purposeful. Whether it’s a personal or professional development activity, team building, or insights from a local leader, we want there to be a purpose beyond networking. The relationships are happening very naturally and we are seeing genuine friendships being built. The value of this is immense when you think about where these Emerging Leaders will be in just 10-20 years.”

Hayworth and White both emphasized the importance for employers to listen to their employees’ ideas and needs while placing more value on open communication. Genuine encouragement, as opposed to token gestures, was also seen as a powerful motivator.

“Being able to listen to your people and let them have a voice in the future, it really does empower that other individual,” Hayworth said.

“The biggest opportunity that a company has is showing empathy.”

“The fact is that we both have two ears and one mouth, so how can we leverage that to the best of our ability to hear other people and their perspectives, and how they see the world and the work?” White said. “Because knowing that can help benefit you in the work you are doing and help ensure the work they are involved in is part of the greater Winter 2023

While helping bring attention to the changing dynamics of the modern workforce, the panel also helped Forum attendees see a unique Salem Chamber asset that sometimes goes unnoticed: our profound connection to leadership development. While Leadership Salem is already a well-recognized program in the area, the Forum shed a brighter light on other McLaran Foundation initiatives, including the Emerging Leaders Ambassadors.

Working mostly behind the scenes, these 15 volunteers are responsible for steering the majority of Salem Emerging Leaders programming, including the ever-growing monthly Emerging Leaders Coffee Social, the newly launched Lunch with Leaders series sponsored by Chemeketa Community College, and the quarterly After Hours Family Nights sponsored by Pac/ West Lobby Group.

“It’s different from other networking groups,” Ferry said. “The Emerging Leaders crowd enjoys networking being connected to something a

A milestone moment for the Emerging Leaders program, the Forum highlighted the dynamic nature of the contemporary workplace and the desires of Emerging Leaders to seek opportunities for growth, purpose, and a supportive work culture, often above financial motivations.

The event left no doubt that our Emerging Leaders are injecting unlimited potential into our business community, and the McLaran Leadership Foundation — through its various programs — continues to provide a platform for them to engage with business leaders, participate in non-profit initiatives, and forge valuable connections to benefit Salem’s collective future. 503.

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B U SIN ESS SPOTL IG H T

FALCK NORTHWEST Today, Falck is one of the most recognized names in emergency response, with operations in 26 countries and a global dispatch of over 25,000 responders. Perhaps just as noteworthy, the company’s global impact can be traced all the way back to 1884, when a 19-year-old volunteer firefighter in Copenhagen, Denmark by the name of Sophus Falck saw a way to improve emergency response as he battled a blaze at Christiansborg Palace (the meeting place of the Danish Parliament).

By focusing on organizational anchoring, trained personnel, and the right equipment, Falck created the company in 1906 to excel at saving and improving lives. More than 100 years later, Salem began to benefit from those services, as it welcomed Falck Northwest as its premier provider of private emergency ambulance services in 2015. Today, Falck employs 80 professionals headquartered at 1790 Front St. NE. With a mission to “Advance sustainable healthcare to meet people’s changing needs,” Regional Managing Director David Patterson says Falck’s company culture is built around its ‘Winning Behaviors,’ which state: “Together we create more value, we build trust, and we are committed to care.”

That trust also comes with a responsibility to care and service, which Falck EMS (emergency medical services) professionals take extremely seriously as they swiftly and expertly respond to a wide range of emergency situations in our community.

“The sense of purpose and service above self are strong at Falck,” Patterson said. “Simply put, our EMTs and paramedics work (sometimes in challenging conditions) to help others on their worst day. Falck teams are making a difference in people’s lives every day.”

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As the post-COVID landscape has continued to present challenges with recruiting new, qualified professionals to the healthcare and EMS fields, Falck Northwest also feels privileged to be a part of a community with such strong and supportive partners.

“Salem is a great place to work, as it is rich with history and offers a unique sense of community,” Patterson said. “Collaboration opportunities with the Salem Fire Department, Salem Health, the Salem Police Department, the Salem Chamber, and other stakeholders and community organizations are unlimited.”

Since joining the Chamber, Falck Northwest has found more ways and opportunities to engage with the community, including hosting Salem Chamber Greeters on August 25, 2023. Committed to caring for its patients and its community, Falck sees community engagement as a path towards growth and a healthier Salem.

“Falck hopes to continue to earn the right to serve the Salem community,” Patterson said. “We hope to grow and expand our work with mobile-integrated healthcare, ensuring we get the right resources to the right patient at the right time. We also hope to grow our partnerships in the community.”

To learn more about the company and its services, visit falck.us. Also, visit falck.us/about-us/locations/ pacific-northwest to learn more about Falck Northwest in Salem. 503.

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Salem Business Community

Measure 110 Is Failing Us

By Lena Prine, Director of Business Advocacy Like many states, Oregon has grappled with the challenges of drug addiction, incarceration, and the societal consequences of punitive drug laws. The “War on Drugs” era had left a deep imprint, and many felt it disproportionately affected marginalized communities and fostered a cycle of incarceration without addressing the root causes of substance abuse.

In November 2020, Oregonians voted to enact Ballot Measure 110, which was listed in the voter’s pamphlet with the following: “Provides statewide addiction/recovery services; marijuana taxes partially finance, reclassifies possession/penalties for specified drugs.” The measure sought to address long-standing issues related to drug addiction and substance abuse through a groundbreaking approach that prioritized public health over punitive measures.

However, three years later, the unintended negative consequences of this measure have been significant.

One of the central aspects of Measure 110 was the decriminalization of small amounts of drugs, shifting the focus

from criminal punishment to a more rehabilitative and health-centered approach. As a result, community members and law enforcement agencies have reported steep increases in property crime, violent crime, and public drug use, which have taken a devastating toll on livability, safety, and the economic health of our city.

Salem Chamber Members Share Their Experiences In October of last year, the Salem Area Chamber of Commerce conducted a survey of members and business owners regarding the impact Measure 110 has had on communities throughout Oregon. The response was eye-opening. Read below for some of the results from that survey.

• 60% of respondents said they have witnessed open-market drug use near their business.

• 100% have experienced one of the following in the last 24 months: 8 Trespassing 8 Property Damage/Vandalism

8 Theft 8 Loss of sales revenue 8 Increase in garbage and trash • 75% have had monetary damage to their property of up to $10,000 per incident.

• 74% believe Measure 110 has decreased the quality of life in Salem.

Here are just a few comments from the same survey (respondents were anonymous): “… this is tough to monetize because we have actual damages with insurance claims, a staff person we have had to hire to clean up trash/human waste and disburse trespassers/campers on our property, plus challenges with recruiting and retention due to the campers around our building and the frequent presence of emergency vehicles.”

“We frequently have people say they choose not to come downtown to do business because of the unsafe feeling they have from the homeless

Salem is Moving Forward with Climate Action.

Building resiliency with renewable resources

Creating bike and walk friendly neighborhoods near shopping and transit

Supporting local food growers

To learn more: visit www.cityofsalem.net/climate-action 16

S a l e m C h a m b e r. o r g

population and open drug use on our streets. This is hurting our downtown businesses and our city. Myself and our employees feel unsafe on a regular basis while walking from where we have to park our cars to our business, because of people on drugs who are acting erratically.”

and refining the balance between decriminalization and regulation are crucial components of a holistic approach.

“Our property and liability insurance carrier and several other tenants within our building have had insurance policies cancelled because the carriers are worried about property damage to the building we are tenants in.”

The Salem Chamber represents businesses large and small throughout our region, and as the Unfortunately, a capital city, we feel recent news report our members have

by KPTV.com shows a unique perspective that, from when on this conversation.

Measure 110 was © leszekczerwonka / We are fighting to help 123rf.com implemented (February local businesses not only 2021) to September 2023, come to Salem but to stay in only 8% of those who were issued Salem.

Prioritizing investments in drug possession tickets called the public safety, providing the right tools hotline to seek help and have their for law enforcement, and ensuring fine rescinded (499 out of 6,271 communities can thrive must be total). Further, of those who did call priorities for lawmakers in this the hotline, only one in 10 ended up discussion. receiving treatment (a total of

“The answer is not additional funding, but rather individual accountability and enforcing laws in place without fear.”

Measure 110’s Addiction Treatment Component The measure also aimed to redirect a portion of the state’s cannabis tax revenue towards funding addiction treatment and support services. This marked a departure from traditional punitive measures, acknowledging that treating addiction as a health issue rather than a criminal one could yield more positive outcomes for individuals and communities alike.

Proponents of the measure feel that to fully realize the potential benefits of Measure 110, there is a need for ongoing evaluation and adjustments.

Investing in comprehensive addiction prevention programs, addressing the social determinants of drug abuse,

This approach included the establishment of a treatment hotline designed as a path toward recovery while also serving as a way out of a fine for those caught possessing small amounts of illegal drugs.

50 people).

Calls for Change This fall, the legislature convened the Joint Committee on Addiction and Community Safety Response.

The bicameral legislative committee was formed to develop solutions to address Oregon’s addiction and community safety challenges. It is likely that during the 2024 Short Session, this issue will be addressed.

In December, the Portland Central City Task Force released a list of 10 recommendations, which included declaring a tri-government fentanyl emergency, targeted tax relief for the city, a ban on public use of controlled substances, and additional tools for law enforcement.

In the wake of Measure 110’s implementation, our members have shared their experiences with crime, direct threats, vandalism, theft, and the unpredictable work environments that pose immediate danger to themselves, their families, and their employees. It is time for change to help our economy and our state become healthier and more sustainable for all. 503.

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QUALI-T MEN’S HEALTH With so many vital, concerning, and challenging issues to tackle in the world of healthcare, men’s health can easily be glossed over.

This is sometimes due to male patients who are suffering from a wide variety of health issues not wanting to bring attention or alarm to their symptoms or challenges.

change their lives. I have seen people’s depression and anxiety improve. I have seen morbidly obese patients become very healthy and improve their blood sugar and cholesterol. The smiles I see at my follow-up visits are priceless.”

Not only has Chris seen the incredible holistic health benefits of improving testosterone levels in his patients, but he has also experienced similar results firsthand.

Fortunately for men in the Salem-area, Quali-T Men’s Health Owner Chris Mckeown is here to help. As a certified Family Nurse Practitioner, Mckeown has the experience in patient care and the passion for men’s health issues that make him an ideal resource for men looking to improve their overall health.

“I am on TRT and I know how life changing it can be,” Chris said. “I am a much better and patient partner to my wife than I was before TRT. And since I am feeling better, I am also less angry/pouty. I can be more present. I feel right.”

As his business’ only full-time employee, Chris enjoys helping his patients feel right by personally connecting with and caring for every single one as individuals. With transparency and honesty at the core of everything he does, Chris aims to be as open, available, and responsive as he possibly can, which sets him apart from larger providers.

With a strong desire to help men achieve their full potential and in seeing a clear need to serve them, Chris and his wife, Julia, opened their business in West Salem (located at 675 Orchard Heights Rd.) Quali-T Men’s Health Owners in early 2023. Quali-T Men’s Health specializes Julia and Chris Mckeown with in Testosterone Replacement Therapy (TRT), ED their dog, Mina. management, and weight loss. TRT helps treat a “Every patient of mine has my cell phone number,” Chris said. broad array of physical and mental issues affecting men, including “I take great pride in being able to provide answers in a timely chronic fatigue, obesity, mood swings, depression, anxiety, low manner without the middleman.” libido, and ED. “I often tell people that this is one of the only jobs in medicine where you can truly make a difference for patients, and in a short period of time to boot,” Chris said. “I have seen people completely

To learn more about the business or to schedule a free consultation, visit quali-tmenshealth.com or call (503) 339-7728. 503.

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B U SINESS SPOTL IG H T

S.C.A. DETAILING For lifelong Salem resident Matt McCurry, being introduced to the world of carpet cleaning became the catalyst for discovering his passion for business growth and teamwork. This initial experience paved the way for him to seamlessly blend his profound love for cars with a flourishing career.

The inception of Second Chance Automotive, LLC in 2016 involved a spectrum of services, from vehicle repairs to meticulous detailing and restoration. Two years later, McCurry made a strategic decision to concentrate his efforts on the art of detailing and renamed his business S.C.A. Detailing, a move that showcased his commitment to specialization and vehicle care.

“Detailing has always been my passion,” McCurry said. “There is something therapeutic about permanently removing scratches from paint, and making a neglected car look brand new again.”

Driven to succeed in the automotive detailing field, S.C.A. is poised for expansion with additional locations on the horizon. Presently, McCurry is dedicated to delivering top-notch products and personalized service at reasonable prices at his two S.C.A. locations (1330 Hall St. NE in Salem and 615 E. Jefferson St., Unit B in Stayton). Focusing on vehicle protection through tailored solutions for cleaning, restoring, and safeguarding vehicles, S.C.A. processes are built around longevity with honesty and integrity at the core.

S.C.A. Detailing Owner Matt McCurry and team host ribbon-cutting ceremony to commemorate the opening of their Stayton location. myself,” McCurry said. “But the massive difference that sets S.C.A. apart is the continuing education.”

Navigating the challenges of workforce dynamics is common for many businesses, including McCurry’s. Yet, his approach has led him to value the contribution of Career Technical Education Center (CTEC) graduates, who have brought a strong skill set to his shops.

“This is a very skilled trade with so many aspects to learn,” McCurry said. “We are constantly learning and improving. In this industry, new products are developed every day, so it is important to hire staff who understand and implement procedures based on basic chemistry and physics.”

Active participation in the Chamber has opened doors to meaningful connections with fellow business owners facing similar workforce challenges. McCurry recognizes the significance of these networking opportunities as he aims to establish S.C.A. Detailing as a household name.

“This industry, unlike most, is filled with a large amount of do-ityourselfers who decided to take their hobby to the masses, like

Learn about S.C.A. Detailing’s services at scadetailing.com.

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A M B ASSAD O R OF TH E Q UARTE R

Bruce Womack Loyal, committed, and dedicated to his

friends, colleagues, work, and the Salem business community, Salem Chamber Ambassador Bruce Womack is known in the area for leading by example, his humility and humor, and for placing his energy and effort into the things that matter most.

A local expert in the printing industry, Bruce has accrued more than 50 years of experience. In that time, he’s seen the industry transform as new technology has gradually made the printing process easier, more efficient, and more accessible — for both professionals in the field and customers.

Bruce’s first memories in printing go as far back to when he was a child working with his father at a company in Winter Garden, Florida. As a senior in high school, he served as the printer for the Bob Jones Academy newsletter, working on a mimeograph machine that duplicated printed materials using stencils. At the time, he hadn’t envisioned a career in printing, but after taking a job in advertisement printing in Memphis, Tennessee in 1965 and then moving to Vermont to work with larger presses a few years later, Bruce developed a skill set and experience he could truly take anywhere.

As the industry transitioned into the digital era, Bruce’s career journey brought him to Salem, where he remained committed to his craft and continued to learn new processes and techniques. At Copy Cats

for the last 17-plus years, he’s used his vast knowledge and experience to teach and train as his commitment has turned toward building up others at a company and in a community he’s proud to call home.

“Copy Cats has been more like a family for me, especially with the new owners, Michelle and Ken Adame,” Bruce said. “I would not want to work anywhere else. Working at Copy Cats over the past years, I have gotten to know many customers who keep coming back and have become friends.”

Bruce made many more Salem friends shortly after attending his first Salem Chamber Greeters meeting in 2000. While he was first interested in the Chamber to make business connections, this is where he first met fellow Ambassadors Mary Chance and Bob Sticha, whom Bruce remained close with ever since. Sadly, Bob passed away in November 2023 at the age of 90, but Bruce will always remember him fondly after spending more time with Bob near the end of Bob’s life.

“Over this past year, I have had the privilege of spending time with my friend, Bob Sticha,” Bruce said. “I was able to see him a couple of times every week and take him for rides around the Salem area. I was

Copy Cats able to take him to Greeters occasionally.

Bob was such a significant member of the Chamber as a Chamber Ambassador.

He never met a stranger; everyone he met, he made them feel welcomed. He said, ‘I’m too blessed to be depressed,’ and he meant it.”

As an Ambassador himself for the last 15 years, Bruce enjoys sharing the benefits of business and personal connections with Chamber newcomers, as Bob did, along with all of the wonderful things the Salem community has to offer.

“What makes the Salem community special to me is the giving spirit that I see, not just in businesses, but in individuals who give unselfishly,” Bruce said. “I really am encouraged seeing all the new businesses that are opening here in Salem.”

Bruce says he still works occasionally at Copy Cats. But as his long career in printing slows down, he is enjoying cruises, bowling, cheering for Oregon State University sports teams, serving as the Vice President of the Salemtowne Golf Club’s Men’s Club, cooking and baking for co-workers and friends, and of course, continuing to connect with fellow Chamber members every week at Greeters. 503.

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S a l e m C h a m b e r. o r g

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• Family Medicine Clinics in Aumsville, Mill City, Stayton and Sublimity.

• Santiam General Surgery Clinic offers open and laparoscopic repair of a wide range of conditions using da Vinci Robotics, as well as upper endoscopies and diagnostic and preventative colonoscopy screenings.

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1110 Commercial St. NE • Salem OR 97301 tel 503-581-1466 fax 503-581-0972 www.salemchamber.org

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