Edgware Road Placemaking Strategy

Edgware Road Placemaking Strategy

November 2024

Foreword

Introduction

Purpose of the Report

Project Team

Strategy Development Process

Executive Summary

Local Context

Edgware Road

Local Context

History and Development

Current Uses

Local Demography

Previous Studies and Policy Context

Engagement Process

Engagement Workshops

WCC High Streets Programme

Our Engagement Findings

Summary of Priorities

Placemaking Vision

Placemaking

Access and Inclusion

Activation and Programming Young People

Safety

Women, Girls and

Business and Economic Strategies

Shopfronts

Forecourts and Pavements

Loading and Servicing

Meanwhile Uses

Partnership Working

Placemaking Projects

Project Locations

Project Categories

Project Matrix

Nutford Place – Public Space Project

Stourcliffe Street – Streetscape Project

Seymour Street – Junction Project

Next Steps

Recommendations

Implementation

Appendices

Engagement Materials and Consultation

Feedback Urban Analysis Block Audit

All drawings, images and photographs contained within this document are presented for information purposes. DSDHA retains all Intellectual Property Rights and copyright associated with its work. Further publication or use of images will require copyright usage approval and a licence for any third party images. Contact DSDHA for further information.

Edgware Road is one of London’s most historic streets that has a rich history, a diverse culture, and a vibrant resident and business community. It has a local and global reputation for its Middle Eastern offering and a retail mix of independent brands and well-loved national brands.

We have enjoyed hearing from residents and community groups, businesses and individuals about what they like about Edgware Road over the past 12 months, what they want to see improved and how they would like Edgware Road to look in 10 years’ time. We have explored the area in detail, drawing on information from past strategies and studies, to build a consensus-based vision with strategies to guide future investment into the area and its immediate surroundings.

We must ensure Edgware Road is a resilient, safe and attractive high street where people can be confident to do business, shop, stay, work, eat out, attend school and live. The area needs to adapt and evolve without compromising the existing fabric that makes Edgware Road so unique to London.

Looking ahead, we must focus our delivery efforts to enhance Edgware Road’s existing culture and create a welcoming street, develop sustainable and healthy places and support businesses to build a thriving local economy. Transport for London (TfL) have already invested significantly in Edgware Road, adding pedestrian crossings, trees and sustainable urban drainage systems. A partnership approach between TfL, Westminster Council, landowners, and the Business Improvement District lies at the heart of our activities. We must continue the dialogue to ensure we deliver meaningful change that benefits residents and visitors to our city alike.

Kay Buxton Chief Executive, Marble Arch London

Simon Loomes

Strategic Projects Director, The Portman Estate

Rosemarie Jones

Deputy Head of Real Estate, The Church Commissioners

ACKNOWLEDGEMENTS

Thank you to everyone who has engaged with the consultation process and to the many individuals for their time, insights and input to this strategy. A special thank you to TfL and Westminster City Council who have provided their time, insights and participation to support the development of this strategy.

• Advent Centre

• Almacantar

• Barclays

• British Land

• Church of the Annunciation

• Connaught House School

• Creams

• Fordgate

• Grosvenor Victoria Casino

• Harrowby and District Residents’ Association

• Hilton London Metropole

• Hyde Park Estate Association

• Hyde Park Paddington Neighbourhood Forum

• Hyde Park Ward Councillors

• HyPER

• Marble Arch London BID Board

• Marylebone Neighbourhood Forum

• Marylebone Association

• Marylebone Ward Councillors

• Marriott Hotel Marble Arch

• McDonald’s

• Prince Pharmacy

• Safeer Pharmacy

• Salt Bar

• Sylvia Young Theatre School

This report has been produced by DSDHA and commissioned by:

1.0 Introduction

1.1 Purpose of the Report

Edgware Road and its neighbouring area is a unique place in the heart of London. It has an incredibly rich history as one of the London’s oldest roads and enjoys a vibrant and diverse cultural identity because of the people who call it home, as well as those who come to visit, work, study, shop, and eat out. With its mix of business, residential, educational, and cultural communities, the area has the ingredients essential to a vibrant neighbourhood.

An Edgware Road Placemaking Strategy has been commissioned to help guide future investment towards the protection and enhancement of that vibrant neighbourhood long into the future.

The Placemaking Strategy focuses on the southern stretch of Edgware Road from Marble Arch at the south to the junction with the Marylebone flyover at the north. This section forms the central spine of the Marble Arch BID area. It is bounded by The Portman Estate to the east and The Church Commissioners’ Hyde Park Estate to the west, and so benefits from proactive stewardship and long-term custodianship. The strategy therefore considers not only the central spine of Edgware Road but also its side streets and corners as key gateways, further aiding connectivity to local areas.

Commissioned jointly by the Marble Arch BID, The Portman Estate, and The Church Commissioners, the Placemaking Strategy sets out priorities for public realm improvements, what sort of uses people would like to see on the high street, and what the high street could look like. Although the document has no policy status, it can direct investment, support the Neighborhood Plan development, and provide a framework for physical improvements as well as a template for frontage design enhancements.

This work has been undertaken by DSDHA, an architecture, urban design, and research studio based in London. DSDHA has worked closely with Hyde Park Neighbourhood Forum, Marylebone Forum and the Edgware Road Strategy Group throughout the development of the Placemaking Strategy to ensure that the local community can shape the future of Edgware Road.

One of London’s iconic streets

1.2 Project Team

The development of the Placemaking Strategy has been guided by a Strategy Group, which includes representatives from Westminster City Council and TfL, as well as the project partners, to ensure that the work produced supports the strategic objectives of both the local authority and the Mayor of London.

In May 2023, Westminster City Council committed £10m to support the resilience and vibrancy of Westminster’s high streets outside of the West End. The programme is underpinned by three primary themes: connected communities, vibrant and resilient economy, and inclusive, sustainable, and safe places, which together form a framework for successful high streets.

To complement the work being undertaken by the Council, a partnership has been established between the Marble Arch BID, The Portman Estate, and The Church Commissioners. These project partners have jointly funded this Placemaking Strategy and have facilitated public engagement to ensure that local priorities are met.

STREET

1.0 Introduction

1.3 Strategy Development Process

The Placemaking Strategy has been through a rigorous, 18-month development process to ensure that it responds to the needs, desires, and concerns of local people, and addresses the opportunities and challenges that currently exist.

The brief for the Placemaking Strategy was developed collaboratively between the Marble Arch BID, The Portman Estate, and The Church Commissioners, alongside DSDHA. This was followed by extensive desktop research that included a review of all relevant local, regional, and national policies as well as all previous studies that have been undertaken for the Edgware Road area. This review was augmented with further mapping, site analysis, grounded research, and on-site observation by DSDHA to develop a comprehensive evidence base, which is included in the appendix of this document.

Following this, a period of public engagement was carried out that comprised meetings with key statutory stakeholders, including Westminster City Council and TfL; a series of engagement workshops with the local community through their neighbourhood forums; and one-to-one meetings with land and building owners. The process of engagement was facilitated by consultants and the findings are summarised in section 3.0 of this document.

Our engagement findings have been complemented by those of Westminster City Council, who carried out concurrent engagement as part of their PaddingtonBayswater High Streets Programme on street as well as online, the results of which have been assimilated into this work.

Based on the extensive evidence base, the findings from the engagement process, and discussions with the project Strategy Group, DSDHA have drafted a Vision Statement and Placemaking Strategy for Edgware Road.

Whilst the Placemaking Strategy will have no formal or statutory status in terms of policy, it is intended that it will be used as a resource including by all those with an interest in the area to inform decisions regarding its future.

Brief Development

FUTURE PLANS, DESIGN CODES & PROPOSALS

Project commenced: May 2023

Engagement: June 23 – May 24

Publish final Placemaking Strategy November 2024 Analysis: May – November 23

Publish draft strategy for consultation: June 2024

Desktop Research

1.4 Executive Summary

Commissioned jointly by the Marble Arch BID, The Portman Estate, and The Church Commissioners, the Placemaking Strategy has been developed to help guide future investment long into the future. It sets out priorities for public realm improvements, what sort of uses people would like to see on the high street, and what the high street could look like. It will direct investment and provide a framework for physical improvements as well as a template for frontage design enhancements.

The Placemaking Strategy has been informed by comprehensive mapping, analysis, and research, as well as an extensive engagement process that sought to gather the views of the widest possible range of people, from local residents, land and building owners, workers, visitors, local community organisations and schools.

Whilst a range of views have been expressed, there is consensus that Edgware Road needs to change its image, be cleaner, less cluttered, have improved shop fronts and displays with a consistent and higher quality public realm to communicate a shared ambition, to enable economic resilience, and to retain vibrancy. Along with the above it was agreed that there needs to be a wider mix of uses, with a better-quality food offer and a wider range of things for the residents and communities to use and enjoy.

The resultant vision is to:

Reaffirm Edgware Road’s status as one of London’s great historic streets and a sociable place to live, work, shop, eat out, study, and visit.

This is an approach – driven by local people – towards the creation of an active, inclusive, safe, and resilient neighbourhood, day and night, that celebrates and enhances the area’s sociable and multicultural character.

The vision statement is expanded upon with three key objectives:

• Create a welcoming a neighbourly street that celebrates cultural diversity.

• Prioritise health and sustainability in all future proposals.

• Build a thriving and resilient local economy.

Together, these three objectives contribute to the creation of a sociable street that is active, inclusive, safe, and resilient to future climate and economic challenges.

To achieve the three objectives, a total of 20 strategies are provided, each of which is broken down into a number of tactics and recommendations.

The Placemaking Strategy is also underscored by three Placemaking Principles, which focus on a unified ‘boulevard’ identity, enlivened street corners and junctions with improved accessibility, and high-quality retail. These principles inform how the various strategies and recommendations come together to provide a coherent, holistic vision for the street. As with the key objectives, they offer a cultural, environmental, and economic lens through which successful placemaking is achieved.

The report is structured into the following sections:

1.0 Introduction

A summary of the purpose of the Placemaking Strategy, the project team, and the process of development.

2.0 Local Context

A high-level overview of the extent of the study area, key ownership and uses, and demographic data. This is expanded further in the evidence base included as appendices.

3.0 Engagement Process

A summary of the engagement process and findings, as well as those resulting from engagement carried out by Westminster City Council as part of the PaddingtonBayswater High Streets Programme.

4.0 Placemaking Vision

This section provides the Vision Statement, the three Placemaking Objectives, the aspirations of the Placemaking Strategy, and outlines the Placemaking Principles that underscore the strategy.

5.0 Placemaking Strategies

A Placemaking Framework is provided, comprising a total of 20 strategies, each of which is broken down into a number of tactics and recommendations.

6.0 Placemaking Projects

A series of illustrated examples are provided that demonstrate the ways in which the proposed strategies could be implemented.

7.0 Next Steps

Recommendations for ways in which the Placemaking Strategy can be implemented.

8.0 Appendices

An evidence base of analysis, research, and mapping of the study area.

One of London’s Great Streets Environmental Objective

Prioritise health and sustainability in all future proposals.

Create a welcoming and neighbourly street that celebrates cultural diversity.

Build a thriving and resilient local economy.

A Sociable Street

2.0 Local Context

2.1 Edgware Road

Famous as one of the oldest roads in Britain, Edgware Road has played an extensive and important part in London’s history and continues to for its present-day inhabitants. From ancient times when the area was covered by Middlesex Forest to today’s bustling stretch of restaurants, shops, offices, and a significant number of homes, many different histories and cultures have made up the ever-changing face of this area. This is illustrated by the 18th century French Huguenots that settled in Paddington village; the opening of the first ever Indian restaurant in 1810; the Jewish reformers who founded the West London synagogue in 1870; and to the present day Middle Eastern community that began to settle in earnest in the 1970’s, driven by the Gulf oil boom and the Lebanese Civil War, the road and its surrounding area has emerged as a composite of different cultures and religions that have thrived in recent years.

The origins of modern-day Edgware Road can be traced back to its sylvan beginnings when the Celtic Britons used it as a forest track. This was long before the Romans appropriated the route to create what was to become Watling Street. The present-day road is upheld as one of the most important feats of pre-Victorian engineering. As testament to this, today’s thoroughfare follows much the same path as chief engineer Telford’s original 1811 design.

As a road, it runs north-west from Marble Arch, and as the A5 road, passes underneath Marylebone Road, through Maida Vale, Kilburn and Cricklewood (as Cricklewood Broadway). It is joined by the North Circular Flyover before West Hendon at Staples Corner. The road continues even further north, through The Hyde, Colindale, Burnt Oak, and finally, to Edgware, after which it continues to North Wales running for about 243 miles total.

This Placemaking Strategy, however, focuses on the stretch of Edgware Road from Marble Arch at the south to the junction with the Marylebone flyover and Berkeley Group’s West End Gate scheme at the north, bounded on the east to a large extent by The Portman Estate, and on the west to a large extent by the Church Commissioner’s Hyde Park Estate. The road is part of the Transport for London Road Network (TLRN), and also forms parts of the inner ring road and London’s Strategic Road Network (SRN). As such, it is owned and managed by TfL.

Aerial photograph showing the study area for the Edgware Road Placemaking Strategy

Edgware Road is incredibly well served by public transport and benefits from a number of underground stations.

Furthermore, it is surrounded by a number of key character areas and destination streets, which have the potential to complement the offer of the street and enhance the enjoyment of local residents, workers, and visitors through improving connections to these places.

Oxford Street – the ‘Nation’s High Street’ – connects to the southern end of Edgware Road and is set to benefit from investment to its public realm and improvements to its retail offer in years to come.

The Paddington Opportunity Area is located to the west of the northern end of the study area, and provides shops and restaurants as well as high-quality public spaces that benefit from their waterside location.

Within the Church Commissioner’s Hyde Park Estate is Connaught Village, which provides a different retail and food and beverage offer to Edgware Road, as do the retail/leisure streets of Seymour Place, New Quebec Street, and Chiltern Street within The Portman Estate.

The close proximity of Hyde Park to the south of Edgware Road provides a significant green amenity, and has the potential to be better connected to the street through proposed improvements at Marble Arch.

2.2 Local Context OXFORD STREET

EDGWARE ROAD

BAYSWATER

2.0 Local Context

2.3 History and Development

Edgware Road is one of the oldest streets in the nation, and as such has a long and rich history. In the past few hundred years the street has turned from being rural to a highly urban area. The street has a well established middle eastern population since the 1800s which has grown and developed over time. Understanding the street’s unique history and identity is pivotal in maintaining its character.

1700s

Since Classical Antiquity there has been a track along the route of the now Edgware Road. During Roman rule the track way incorporated into Watling Street, which later marked the border between Danelaw with Anglo-Saxon Wessex and Mercia in the middle ages, one of England’s most historically significant roads.

Edgware Road was on the rural fringe of London until the start of the 19th century. From the middle ages to the turn of the 19th century the southern junction of Edgware Road was home to one of the country’s most infamous gallows - the Tyburn Tree.

1800s

The 1800s saw London rapidly expanding due to the industrial revolution. Increased trade attracted Arab migrants from across the Ottoman Empire, beginning the street’s identity as an Middle Eastern area.

In 1829, the area was the location of the Cato Street Conspirators, whose plan to kill the cabinet and turn Britain into a republic was foiled by police.

20th Century

The early 20th century saw some large development on the Edgware Road, including Portsea Hall. During this time the street became a hotspot for cinema, with several notable theatres along the road. The street saw the transition from silent films to talkies, and was home to one of the first continental and art house cinemas in London.

2.0 Local Context

2.3 History and Development (continued)

21st Century

The latter half of the 20th Century saw big changes on Edgware Road with several large blocks being redeveloped in a modernist style. The 1970s saw the growth of the middle eastern community in the area, partially due to unrest in the region including the Lebanese Civil War. This era saw major redevelopments on the street including Capital House, the Hilton London Metropole and the flyover.

The 21st century has seen many changes on the street with previous stalwarts like Woolworths closing, but several major new developments such as Marble Arch House, Marble Arch Place and Regents House.

Whilst it remains a busy street, overall traffic flows have reduced significantly over time with the implementation of the congestion charge zone and Ultra Low Emission Zone, as well as travel behaviour changing towards active travel, especially in the wake of the Covid-19 pandemic.

Postwar

2.4 Current Uses

These maps show the ground floor and upper floor uses along the street and highlight the contrast between uses at different levels.

The ground floor is dominated by retail, food and beverage and services. There is one key exception with the Hilton London Metropole at the north of the street.

On the upper floor the street is split with about half residential, particularly in the large mansion blocks on the west of the street. There are also large blocks of commercial space including Capital House at the north, and mixed use developments such as York House and Marble Arch Place at the south. There are a few exceptions on the upper floors with the Grosvenor Casino and the Victory Services Club.

Understanding these splits helps us understand that the Placemaking Strategy needs to cater to residents, workers, business owners, customers and visitors/ tourists.

Edgware Road is surrounded by five wards - Little Venice and Church Street to the north, Hyde Park to the west, and Marylebone and West End to the east.

The wards represent a large cross section of the wider borough with the highest and lowest income wardsMarylebone (population: 12,676) and Church Street (population: 11,760) respectively. The average household income in Church Street (£34,853) is almost half that of Marylebone (£61,711). There is also a 20% discrepancy in residents with very good health between these two wards. Similarly, average house prices vary enormously with the average house price in West End (£4,542.399) is over 8.5 times more than that of Church Street (£530,899).

Some factors are fairly consistent across the wards, such as households with children which are mostly between 20-25%. However, the figure is slightly higher in Marylebone and lower in West End.

The ethnic makeup of the wards also varies greatly, with 33% in Church Street identifying as white compared to 65% in Marylebone. Collectively the area is 53.1% white, 18.9% Asian/British Asian, 15.5% other, 6.3% black/African British and 6.1% mixed.

This data is limited to the census categories of ethnicity, so it can only give an indication of the diversity of an area.

2.6 Previous Studies and Policy Context

The development of the Placemaking Strategy has benefited from a wealth of previous studies that have been undertaken for Edgware Road and neighbouring areas.

The initial stage of this commission involved a period of desktop analysis, which included a review of all previous work in order to ensure that the research, findings, and recommendations from these studies were assimilated into the evidence base for the Placemaking Strategy. A ‘gap analysis’ was carried out to identify areas that had not previously benefited from studies and grounded research undertaken to fill these gaps.

The Placemaking Strategy also acknowledges the local, regional, and national policy context for the work and has been developed to align with relevant policies. In particular, the Placemaking Strategy has been guided by Westminster City Council’s and TfL’s strategic priorities and supports the ambitious targets set by both the council and the Mayor of London. The following documents are of particular relevance to the work:

Westminster City Council’s ‘City Plan 2019-2040’

This document outlines a long-term vision for development and management. Key objectives include housing, sustainability, economic growth, infrastructure as well as heritage and culture.

Zero Carbon City 2040, 2019

This document established Westminster City Council’s strategic priorities and supports the ambitious targets the council has set, in particular the commitment by the council to be net carbon zero by 2040. This will impact transport policy, which could have significant implications for Edgware Road.

Mayor’s Transport Policy, 2018

The overarching aim of the Mayor’s Transport Strategy is to reduce Londoners’ dependency on cars and to increase the active, efficient, and sustainable (walking, cycling and public transport) mode share of trips in London to an ambitious 80% by 2041. This strategy involves improving walking infrastructure by providing suitable footways and better crossings; making streets more accessible and enjoyable for all; encouraging a range of local land uses, retail types and local services

to reduce the need to travel longer distances; and enhancing the interchange experience around buses and rail and underground stations. Again, these strategies could have considerable implications for Edgware Road.

Healthy Streets, 2017

Healthy Streets is the approach adopted by TfL to improve air quality, reduce congestion, and help make London’s neighbourhoods greener, healthier and more attractive places to live, work, play, and do business.

Vision Zero, 2018

An action plan developed by TfL to achieve the Mayor of London’s goal that, by 2041, all deaths and serious injuries will be eliminated from London’s transport network. The action plan sets out strategies for safe speeds, safe streets, safe vehicles, safe behaviours, and post-collision response.

TfL’s ‘Green Infrastructure & Biodiversity Plan’, 2024

The plan focuses on integrating natural elements into the transport network to enhance environmental sustainability and support London’s biodiversity. Key strategies include increasing green spaces along TfL’s routes, connecting green spaces across the city to form ecological corridors and enhancing public spaces.

Relevant local policies

Collection of relevant previous reports

3.0 Engagement Process

3.1 Engagement Workshops

The development of the Placemaking Strategy has been informed by extensive consultation, using an engagement specialist. A summary of the findings is included in this section of the document.

A series of engagement workshops were held with the following groups:

• Workshop 1: Hyde Park Paddington Neighbourhood Forum

• Workshop 2: Marylebone Neighbourhood Forum

• Workshop 3: Local Councillors and Westminster City Council Officers

• Workshop 4: Local Schools, Businesses, Faith Groups and Community Organisations

In addition to these workshops, one-to-one meetings were held with key land and property owners. These sessions provided valuable insight into the experiences of tenants, workers, and visitors to complement the insights from residents and businesses gained through the workshops. These sessions also provided us with information on future development plans and aspirations for various sites and the challenges and opportunities that land and property owners foresaw.

Invitations to meet regarding the Placemaking Strategy were issued to majority of the buildings owners and major occupiers on Edgware Road. The following accepted the offer and attended meetings:

• British Land

• Fordgate Management

• Berkeley Group

• Hilton London Metropole

• Almacantar & ARA Europe

The postcodes of workshop attendees were requested to allow analysis of representation in these sessions. This analysis is shown on the adjacent map.

1

Workshop 2 Workshop 4

Ownership of land/building owners engaged through one-to-one sessions (exc. The Portman Estate & the Church Commissioners)

Hyde Park Paddington Neighbourhood Forum engagement workshop

3.0 Engagement Process

3.2 Westminster City Council High Streets Programme

In 2023, Westminster City Council launched the Westminster High Streets Programme and committed £10 million of capital funding to improve local High Streets outside of the West End. Their vision is to make High Streets the backbone of thriving neighbourhoods where goods, services and green spaces are a walking distance from residents’ doorsteps.

The Westminster High Streets Framework is organised according to 3 primary themes: ‘Connected Communities’, ‘Safe, Sustainable & Welcoming Places’, and ‘Vibrant and Resilient Economy’ which are underpinned by 14 strategic objectives. The Framework is designed to be adapted to each area based on an area-specific analysis and public engagement with local communities and stakeholders.

The first location to apply the Westminster High Streets Framework is Paddington- Bayswater, north of Hyde Park. After a rigorous context analysis in early 2023, Westminster City Council conducted a public engagement exercise in the summer of 2023 to identify the local communities’ priorities according to the Framework themes and objectives. This engagement happened concurrently with the development of the Placemaking Strategy, and we have worked closely with Westminster City Council to share findings from engagement sessions to avoid duplication and to maximise mutual benefit.

Three methods were used by Westminster City Council to engage the public and solicit their feedback: 1) pop-up engagement hubs, 2) digital surveys, and 3) in-person on-street surveys. The feedback gathered throughout the engagement identified the core priorities for PaddingtonBayswater as being to 1) create welcoming and safe street environments, 2) improve the High Street offer and uses, and 3) increase opportunities for social interactions and cultural activity.

In addition to some strengths, challenges and priorities that are shared across Paddington-Bayswater’s main High Streets, feedback specific to Edgware Road highlighted its cultural diversity and accessibility that complement a distinct retail and leisure offer, especially at night. However, safety issues and overall quality of the street environment are affecting people’s everyday experience.

The following strengths and challenges were identified through Westminster City Council’s engagement:

Strengths

• Accessibility and convenient location. Distinct and attractive street character.

• Diversity of shops and products. Culturally diverse food options. Vibrant night-time offer.

• Distinct Middle Eastern community which contributes to unique sense of place.

Challenges

• Unpleasant, car-dominated public realm with insufficient greenery, street furniture or public art. Safety concerns around theft.

• Lack of diversity among businesses making it hard to find everyday products and services,

• Lack of cultural activities. Sense of monocultural identity.

Westminster City Council’s High Streets Framework

3.0 Engagement Process

On the basis of these findings, Westminster City Council have identified the following priorities for Edgware Road:

Creating a welcoming and safe street environment

• Prioritise safety during the day and night

• Improve cleanliness levels

• Increase greenery and planting

• Provide comfortable and inclusive spaces to dwell and socialise

• Improve walking experience

• Improve street aesthetics and maintain shopfronts

Diversifying the high street’s uses and improving its retail offer

• Diversify uses and retail offer to include health and well-being facilities

• Support a mix of chain and independent shops

• Enhance the range of essential products and services to cater to varying income

• Introduce markets and festivals

• Support existing businesses

• Offer more business support

Creating opportunities for social interactions and cultural activity

• Create family-friendly spaces and spaces for the youth

• Support social cohesion through social initiatives and services

• Introduce and sustain cultural and artistic spaces

• Improve communication channels with the Council

• Promote cultural diversity and richness

Westminster City Council’s Paddington-Bayswater High Streets Engagement Report is available here:

https://www.westminster.gov.uk/media/document/paddington-bayswater-high-streets-engagement-report-0pdf

Extract from Westminster City Council’s High Streets Engagement Report, March 2024

3.0 Engagement Process

3.3 Our Engagement Findings

Four workshops attended by over fifty stakeholders were held at various locations around Edgware Road as part of the process of developing the Placemaking Strategy. The workshops focused on three discussion points:

1. Big Ideas: Three approaches to Edgware Road

• A civic boulevard and unified identity

• Enlivened side streets

• Distinct character areas

2. Three themes: Different aspects of the street

• Physical environment, appearance and greening

• Community, culture and the social life of the street

• Economic purpose, resilience and vibrancy

3. Meanwhile uses

• What to do in the short term to kick start transformation, test ideas, and deliver quick wins

The key findings from the workshops are summarised below under a series of themes. For each, the consensus of what we should keep, change and add is provided.

Identity

Edgware Road needs to change its image by being cleaner and less cluttered while enjoying better quality shop fronts and cafe or restaurant forecourts set within a consistent public realm. It was felt that a new campaign for Edgware Road would help promote the enhanced identity and that this could be tied to temporary uses for vacant units that could incorporate artworks and graphics.

• Keep: Enhance and celebrate the existing Middle Eastern/Mediterranean identity and vibrancy.

• Change: Welcome everyone by changing the mix of uses, especially in the daytime.

• Add: Colour and seasonal attractions, markets and food hubs, better visual merchandising.

Public Realm

• Keep: Spaces like Nutford Place but needs a focus and a public realm scheme to improve it.

• Change: Enhance forecourts, including greening and seating for people with mobility issues.

• Add: Pocket parks, a play street (in a side street), space for markets and street food.

Uses

There is a desire to see a more diverse and a broader cultural/leisure offer and to fill the gap left by well-loved restaurants and cafes that have left Edgware Road.

• Keep: Valued and well used retailers such as Waitrose, Green Valley and Argos as well as restaurants such as Al Arez.

• Change: Attract higher quality restaurants, as part of the changes in identity and the public realm, and develop a retail strategy to curate a branded Edgware Road Food Hub.

• Add: Community, cultural, sport and leisure activities to serve the large number of residents living here.

Community

Edgware Road needs to feel more inclusive, focusing on young people, women, those with disabilities and older people by providing more things to do such as community fairs, and a wider range of uses to enhance the community and cultural life of the street.

• Keep: Christmas fairs at Connaught Village (and Ramadan installations)

Edgware Road needs to improve the quality and experience of the public realm (footways and spaces) and address the lack of public spaces where people can meet and socialise. Forecourts, where the pavements widen, are poorly used and a missed opportunity.

• Change: Perceptions of male dominated cafés being intimidating. Work with local businesses to change signage, improve management of outdoor seating, and care for the public realm.

• Add: New community uses such as a cinema or theatre, spaces and events for cultural exchange such as food and film festivals, space for education and training and play streets for the young.

Workshop 2: Marylebone Neighbourhood Forum

Workshop 1: Hyde Park Paddington Neighbourhood Forum

3.0 Engagement Process

Safety

Safety remains an issue for locals, especially women and young people, who will avoid Edgware Road after dark. Side streets provide access for deliveries to the retailers on the street and create safety issues for pedestrians and especially children.

• Keep: Existing security measures such as the Marble Arch Team and private security companies who are effective at reducing crime and antisocial behaviour.

• Change: Better lighting on side streets, including decorative / public art lighting where appropriate, to link to destinations such as Connaught Village, and to combat antisocial behaviour. Better manage the way goods are delivered to high street retailers, for example, either by timed restrictions or by looking at access from the High Street.

• Add: More community and cultural uses on the street to make it feel safer.

Greening

Edgware Road does benefit from a large number of trees, but the section from Harrowby Street to the Marylebone Flyover on the eastern side is sparse, due to underground utilities.

• Keep: Existing trees and celebrate these through signage and lighting.

• Change: Trees planted in the ground are preferable to the use of planters, as these can be misused for littering.

• Add: A green corridor of trees and low-level planting including rain gardens such as those at the Joe Strummer subway network would help to increase biodiversity, reduce flooding and meet sustainability goals. Consider culturally reflective planting specification to contribute to unique identity.

Seating

Seating was one of the most contentious areas, with some considering seating areas essential to promote more inclusive uses of the street by all age groups and to allow visitors to pause, appreciate the street and become involved in its economic life. Others felt that the seating could attract antisocial behaviour and lead to local residents avoiding the street. When asked whether seating was desirable in an ideal situation where current issues of antisocial behaviour had been eradicated, the

vast majority agreed that public seating is an important aspect of a welcoming, inclusive and high-quality place.

Meanwhile Uses

Meanwhile uses were acknowledged to offer means of providing and testing activation and promotion of the street in a number of ways. The following ideas were suggested to bring Edgware Road to life in the short term, to prototype and test future uses, and to bring communities together:

• Vacant shops used to trial new uses and independent retail outlets on short term lets, including pop-up restaurants, mini-markets and seasonal events to quickly improve the image of the street.

• Public art (like the ‘tree of love’ in Connaught Village) to create a splash, draw publicity and explore aspects of identity.

• Wayfinding through public art installations, lighting features or signage to help navigation to destinations on and off the High Street.

• Offering a temporary community facility - for instance to address the temporary closure of the Seymour Leisure Centre while it is redeveloped. This would also provide an opportunity to trial a community hub and programme on the Edgware Road.

• The flyover is seen as a good location for public art, which is a space in need of ‘humanising’ while providing safe linkage of Edgware Road north south.

• Residents are wary of short-term seating projects, and planters that could be used for litter and to attract unknown people to linger in the area.

Workshop 4: Local Schools, Businesses, and Community Organisations

Workshop 3: Local Councillors and Westminster City Council Officers

3.4 Summary of Priorities

The engagement process has sought to gather the views of the widest possible range of people, from local residents, land and building owners, workers, visitors, local community organisations and schools. Whilst a range of views have been expressed, there is consensus that Edgware Road needs to change its image, be cleaner, less cluttered, have improved shop fronts and displays with a consistent and higher quality public realm to communicate a shared ambition, to enable economic resilience, and to retain vibrancy. Along with the above it was agreed that there needs to be a wider mix of uses, with a better-quality food offer and a wider range of things for the residents and communities to use and enjoy.

The intention of the Placemaking Strategy is to provide a consensus-driven approach to improving the street that has the support of all users – particularly the local residential communities.

The feedback received has been assimilated into a series of priorities that can broadly be categorised into the three themes: Community and Cultural aspirations, Business and Economic aspirations, and aspirations for the physical environment of the street, as shown on the adjacent diagram.

The Placemaking Strategy has used these three themes as the starting point for developing key placemaking objectives and strategies to ensure that the concerns and requests of local people are prioritised in future investment decisions regarding Edgware Road.

Improved wayfinding

Increased biodiversity

Better noise, wind and air quality

More greening

Sustainable drainage and rain gardens

Improved public spaces

More consistent lighting between street and surrounding areas

Environmental Aspirations Businessand

Improved accessibility A plan for forecourts

A cleaner, safer, more neighbourly street

Well placed seating

Places for young people

Events and temporary installations

A safe street for women and girls

Community spaces like a Library of Things

Embrace the multicultural identity

Fewer subdivided units

Improved shop fronts

Better managed deliveries

Strategy for vacant units

More diverse retail offer

3.5 Consultation on the Draft Placemaking Strategy

The draft Placemaking Strategy was published on the Marble Arch BID website on 03.06.24. It was also launched at a joint meeting of the Hyde Park Paddington and Marylebone Neighborhood Forums. Feedback was requested via an online survey that was open until 28.06.24 (4-weeks).

Further written feedback by email was accepted until 06.09.24 (14-weeks).

A total of 18 responses to the online consultation were received, either directly through the online survey or by email. Some of these, such as the feedback from the Hyde Park Estate Association (HPEA) represented the opinions of groups rather than individuals.

Responses to the key questions are represented here. Further details of responses are included in the appendix of this document (Section 8.1). In summary:

• In response to the question – “On a scale of 1 to 5 (with 5 being the strongest), to what extent do you support the Edgware Road vision statement?” – the average answer was: 4.6/5.

• In response to the question – “On a scale of 1 to 5 (with 5 being the strongest), do you support the three placemaking objectives (environmental, community and culture, business and economic) to create a sociable street?” – the average answer was: 4.5/5.

• In response to the question – “There are a wide variety of views on providing more seating in and around Edgware Road. In the right locations, if well lit and well managed, to what extent would you support more places to sit on Edgware Road? ”– the average answer was: 3.5/5.

• Marylebone Flyover/Chapel Street is the placemaking project that highest number of respondents placed as their number one priority.

• Nutford Place is the public space project that highest number of respondents placed as their number one priority.

• The junction of Kendal Street with Edgware Road is the junction that highest number of respondents placed as their number one priority.

4.6/5

In response to the question –

“On a scale of 1 to 5 (with 5 being the strongest), to what extent do you support the Edgware Road vision statement?”

– the average answer was: 4.6/5

4.5/5 3.5/5

In response to the question –

“On a scale of 1 to 5 (with 5 being the strongest), do you support the three placemaking objectives (environmental, community and culture, business and economic) to create a sociable street?”

– the average answer was: 4.5/5

In response to the question –

“There are a wide variety of views on providing more seating in and around Edgware Road. In the right locations, if well lit and well managed, to what extent would you support more places to sit on Edgware Road? ”

– the average answer was: 3.5/5

Marylebone Flyover Nutford Place Kendal Street

...is the placemaking project that highest number of respondents placed as their number one priority.

...is the public space project that highest number of respondents placed as their number one priority.

...is the junction that highest number of respondents placed as their number one priority.

3.5

Consultation on the Draft Placemaking Strategy

HPEA Input to Edgware Road Placemaking Strategy

Feedback on the Draft Placemaking Strategy was received from the Hyde Park Estate Association (HPEA) on 06.09.24 and is included below.

The HPEA comments on the strategy are as follows:

We are generally supportive and welcome new investment.

We are particularly in favour of as much greenery as possible, the idea of public art, more diverse retail offerings, better lighting, cultural offerings further north on the ER and not just around Marble Arch, a presumption against dividing units and improved shopfronts.

Cultural offerings should be multicultural - i.e. Christmas decorations as well as Ramadan ones. A monocultural Middle Eastern offering would not be acceptable.

Public seating is a major issue and from looking at the various photos it seems that interestingly shaped clustered seating combined with greenery could enhance the area and offer respite to shoppers/visitors, providing it is well sited. However the footway seating seems very odd as we cannot imagine anyone wanting to sit down next to heavy traffic. We also found this a problem with the parklet idea tested in Connaught Street.

In all cases, what the report calls ‘robust management’ is what is needed to keep the seating from being misused by addicts, drug dealers and intimidating groups of young males, given the extensive recent evidence of such problems in central London neighbourhoods. Any misuse will have the opposite effect to that of increasing dwell times and making the area more welcoming to women and to older people. Perhaps there could be mandatory visits to each location in every shift worked by the Marble Arch Street Team.

We also think that good wayfinding signage would be a great help to the area and in particular for the businesses in Connaught Village. Longer pedestrian crossing times across the Edgware Road, or narrowing of the roadway at junctions would be a great improvement.

4.0 Placemaking Vision

Our vision is to...

Reaffirm Edgware Road’s status as one of London’s great historic streets and a sociable place to live, work, shop, eat out, study, and visit.

An approach – driven by local people – towards the creation of an active, inclusive, safe, and resilient neighbourhood, day and night, that celebrates and enhances the area’s sociable and multicultural character.

4.2

Placemaking Objectives

The Vision Statement developed for Edgware Road is the result of extensive conversations with local people and stakeholders; careful study of the street and surrounding areas; and a detailed review of relevant local, regional, and national policy.

The Vision has established three key objectives – a community and cultural objective, an environmental objective, and a business and economic objective. The categorisation of the objectives in this way ensures that a holistic approach towards placemaking is adopted that considers cultural, environmental, and economic imperatives.

The three key objectives are:

• Create a welcoming and neighbourly street that celebrates cultural diversity.

• Prioritise health and sustainability in all future proposals.

• Build a thriving and resilient local economy.

Together, these three objectives contribute to the creation of a sociable street that is active, inclusive, safe, and resilient to future climate and economic challenges.

Each of the three objectives is accompanied by a series of goals and ambitions that the delivery of the Placemaking Strategy aims to achieve.

Improve the health and wellbeing of the local residential and business community.

Create green and clean spaces that support different uses and users.

Create a unified identity for the street through green infrastructure.

Build resilience against future climate challenges.

Strengthen the existing identity of the street.

Make a place in which everyone feels safe and welcome.

Provide for the needs of local people as well as cater for visitors.

Enhance the cultural and community offer.

Prioritise health and sustainability in all future proposals.

Create a welcoming and neighbourly street that celebrates cultural diversity.

Build a thriving and resilient local economy.

A Sociable Street

Support existing businesses to improve and thrive.

Maintain the existing night-time economy.

Create a more diverse retail offer that meets the needs of local people.

Improve the overall appearance, coherence, and legibility of the street through design.

The strategies outlined in the following section of this document consider improvements to the physical environment of Edgware Road, including public spaces, infrastructure, buildings and planting. These aim to improve not only the aesthetic experience, but safety, comfort, sociability and local economy. Further indepth review of ‘soft’ aspects of placemaking, such as management, maintenance, governance, and stewardship, are recommended. These aspects are key to ensuring the longevity and positive use of public realm spaces. The adjacent map illustrates how the various strategies come together to inform the delivery of:

•

•

•

and Footway

As shown, improvements are proposed for the entire length of the study area, ensuring that investment is equitably distributed and that public benefits can be enjoyed by all.

Marylebone Flyover

Capital House / Chapel Street & Cabbell Street

Crawford Place

Nutford Place

Stourcliffe Street

Wallenberg Place

Bryanston Street

Marble Arch

Connaught Place

Seymour Street (west crossing)

Connaught Street / Upper

Kendal

Connaught

PADDINGTONBASIN

5.0 Placemaking Strategy

5.1 Placemaking Framework

The Vision Statement developed for Edgware Road is supported by a detailed ‘Placemaking Framework’ that provides a number of strategies. Collectively, these strategies work towards the delivery of the vision and the achievement of the key objectives established for the street.

These strategies are grouped around the three key objectives and comprise a series of community and cultural strategies, environmental strategies, and business and economic strategies. Each strategy includes a number of recommendations that are to be considered in future proposals for the street.

Together, these strategies and recommendations enable a holistic approach that can be implemented incrementally and by various stakeholders. As indicated on the map on the following page, they seek to deliver:

• Improvements to the streetscape of Edgware Road.

• Gateway public realm projects at either end of the study area.

• Junction improvements along the length of the street.

• Green infrastructure projects at appropriate key locations.

• New public spaces at a number of locations on Edgware Road.

• Complementary public space projects located nearby.

Create a welcoming and neighbourly street that celebrates cultural diversity. Prioritise health and sustainability in all future proposals.

Build a thriving and resilient local economy.

The Placemaking Strategy provides a comprehensive and holistic approach to delivering the vision for Edgware Road. The following section of this document provides guidance on how this strategy can be achieved.

Placemaking Projects

Streetscape and Footway Improvements

Connections

Green Infrastructure & SUDS

Marylebone Flyover

Community & Cultural Strategies

The strategies under this theme focus on physical interventions that can be implemented in public spaces to strengthen the sense of community, enhance the diverse culture of the street and create a welcoming experience for all.

Although this section does not directly address wider social issues prevalent on the high street, the implementation of these strategies can help alleviate some of the pressures. It is recommended that the project partners continue to work with key stakeholders to support and build on existing social programmes.

5.0 Placemaking Strategy

5.3 Gateways and Junctions

One of the core principles of the Edgware Road Placemaking Strategy is the creation of a strong, unified identity for the street. To achieve this, improvements to the key junctions along Edgware Road are proposed, plus two significant ‘gateway’ projects – at the junction with Marble Arch and at the junction with the Marylebone Flyover.

Proposals have previously been developed for these two gateways:

Site-specific lighting installation for Marylebone Flyover by BDP and Loop.ph.

Public realm and highways improvements around Marble Arch by Publica.

The Placemaking Strategy for Edgware Road supports these proposals and integrates them within a wider collection of improvements at each of the key junctions, including:

At each of these key junctions, the following recommendations should be considered:

• Widen footways where possible.

• Ensure accessible pedestrian crossings are provided on each arm of the junction.

• Narrow carriageway on the side streets of junctions to slow traffic and to reduce width of pedestrian crossings.

• Remove feeder lanes (continuing the strategy that is already underway by TfL).

• Investigate the potential for street tree planting in any areas of widened or reclaimed footway.

• Alternative surfacing on the junction to reduce the primacy of Edgware Road.

• Introduce raised and/or paved carriageway areas on side streets to enhance pedestrian experience.

• Consider safety improvements for cyclists at junctions.

Lighting proposals for Marylebone Flyover, by BDP Lighting and Loop.ph

5.4 Public Spaces

Engagement workshops carried out as part of the development of this Placemaking Strategy, as well as a number of previous studies, show that Edgware Road is perceived to be a busy, car-dominated street that is lacking in greenery and places to rest. To address this, a series of locations along the street have been identified that could be transformed into new public spaces which meet the community and cultural objectives of bringing people together, providing spaces for all and improving connectivity. These spaces have the potential to complement the public space project currently being developed for the area around Marble Arch at the southern end of the street, and the new public spaces created as part of the West End Gate development adjacent to the flyover at the northern end of the study area.

It is recommended that extensive public engagement be undertaken as part of the brief writing and design development process for all new public spaces. Opportunities for co-design with the local community should also be considered. The opportunities for creating new public spaces include:

02 Capital House / Chapel Street

The public realm around Edgware Road Station (Circle, District, and Hammersmith & City entrance) has the potential to be enhanced to create a meaningful arrival space with better legibility to Edgware Road. The redevelopment of Capital House could provide the catalyst for these works.

04 Nutford Place

This pedestrianised area has the potential to be enhanced by new greenery, seating, and lighting to support its continued use as a space for temporary installation, events, and cultural celebrations. Given its proximity to Hampden Gurney Primary School, the inclusion of playable street furniture should also be considered in the development of the project. As with all public realm projects, robust maintenance and governance will be key to ensure positive use and longevity of the space.

07 Bryanston Street

Currently a one-way road (left turn only exit onto Edgware Road), the closure of the Bryanston Street junction could create a new public space that would benefit from existing mature trees & high-quality cafe frontage.

09 Connaught Place

A small public space currently exists at the end of Connaught Place where the road historically met Edgware Road. The space currently benefits from two mature London plane trees. The potential exists to enhance this space with further greening, lighting, and potentially seating, to provide a space for pause and respite at the southern end of the street, close to Marble Arch and Hyde Park.

In addition to these potential new public spaces, the Placemaking Strategy also recognises the benefit of public realm schemes that are being developed for nearby complementary locations. These include:

06 Wallenberg Place

A scheme to uplift an existing public space on Wallenberg Place, adjacent to Great Cumberland Place. This raised public space already contains seating and benefits from a number of mature trees, however, there are issues with inaccessibility and defects with the existing paving. The Portman Estate has commissioned initial studies to explore options for the enhancement of this space, working in conjunction with the Montcalm Hotel and the Western Marble Arch Synagogue, both of which front on to the space.

13 Connaught Village Green

Public realm improvements at the heart of Connaught Village that have been championed by the Church Commissioners. This scheme, located at the junction of Connaught Street, Kendal Street and Titchborne Row, will create new planting, seating, and lighting as well as an improved crossing for pedestrians and a safer junction for cyclists. The scheme has been handed over to Westminster City Council for delivery and is due to be completed in spring 2025.

Proposed improvements to Connaught Village Green (image from study commissioned by the Church Commissioners)

Initial ideas for improvements to Wallenberg Place (image from study commissioned by The Portman Estate)

Existing public junction at Bryanston Street

Existing closed junction with Connaught Place

5.0 Placemaking Strategy

5.5 Access and Inclusion

The Placemaking Strategy prioritises the creation of a safe, inclusive, and fully accessible environment. An accessibility audit commissioned by Westminster City Council has identified a number of issues on Edgware Road and the surrounding areas that have informed the following recommendations:

Junctions

Build on TfL’s recent junction improvements which have made the street significantly more accessible and walkable. There is still room for improvement with controlled crossing on Seymour Street, as well as improving and adding new raised tables at crossings.

Stations

Work with TfL on station accessibility at Edgware Road Stations and Marble Arch. Edgware Road Stations are a particular focus due to the proximity to St Mary’s Hospital, as well as with Hilton Metropole as Europe’s biggest convention hotel.

Retail Units

During any future shopfront improvements, looking into entrance accessibility with permanent or moveable ramped entrances.

Blue Badge Parking

Ensure Blue Badge parking facilities are maintained and where possible provide loading bays that can be clearly distinguished from footways by blind people.

Street Furniture

Reducing clutter and ensuring street furniture is correctly placed will improve accessibility for blind and partially sighted people. This can be achieved through limiting A-boards and providing Sheffield stands with tapping rails (for cane users) and contrast strips.

TfL Crossing Improvements

Step-free shop entrance

Ramped shop

New lifts added to Paddington station

Sheffield stands with tap rails and contrast strips

5.6 Wayfinding

Edgware Road is highly accessible with very good transport connections. As part of TfL’s Strategic Road Network, it serves an important movement function for vehicles. However, the width of the road combined with the volume of traffic means that it creates a significant boundary between communities to the east and the west of the street and is commented to represent ‘the boundary of the West End’. Furthermore, its spatial characteristics contribute to the perception that distances up and down the road and between various destinations along the road are greater (or take longer to walk) than they do in reality.

Improved wayfinding has the potential to address these misconceptions and create more legible connections between Edgware Road and surrounding areas. This would bring the associated benefits of encouraging walking and other forms of active travel, and revealing the greater diversity of amenities and the broader retail offer that are available close by.

The Placemaking Strategy offers the following recommendations:

Public Space Naming

The new public spaces proposed by the Placemaking Strategy provide the potential for place-specific naming opportunities along the length of Edgware Road. The naming of these space offers a chance to celebrate the unique history and culture of the street. In doing so, a series of new spaces are created that provide meaningful wayfinding landmarks, help to build the identity of the street, and highlight the creation of new places to meet and dwell.

The integration of wayfinding should be considered during the design development of these public spaces.

Signposting at Junctions

The public realm improvements that are proposed at each of the key junctions are intended to breakdown the perceived length of Edgware Road. They also provide the opportunity to signpost local amenities that lie within close proximity. New wayfinding at the junction of Edgware Road with both Connaught Street and Kendal Street could highlight the route to Connaught Village, supporting the retail offer located there.

Similarly, wayfinding at the junction with Seymour Street could highlight the route to the retail and public spaces on Old Quebec Street and New Quebec Street.

Public Art as Wayfinding

Commissioned artworks, murals or signage by artists or designers with a connection or relevance to Edgware Road would contribute to the identity and could celebrate local history and culture.

Accessible and Inclusive Wayfinding

Consideration for accessible and inclusive forms of signage should be considered in appropriate locations, such as the two ‘gateway’ locations and new public spaces. These might include tactile maps.

In-ground Wayfinding

Bespoke and location specific wayfinding could be integrated into areas of new paving, particularly at key junctions as part of a strategy to highlight routes and connection to local amenities.

Legible London

The Legible London signage scheme by TfL offers a consistent experience throughout the city and provides information about walking distances between areas. This scheme is designed to be as inclusive as possible and offers a variety of types of signs including wall-mounted signs and finger posts that point the way to destinations. In addition to the maintenance of existing map panels, further Legible London signs should be considered along Edgware Road, particularly at key junctions and new public spaces.

Incorporating seating and wayfinding on Tooley Street

Various types of Legible London signage

Community noticeboard in Connaught Village

Signage emphasising locality and walkability

In-ground signage marking historic location of Tyburn Tree

Special wayfinding at junction to St Christopher’s Place

Tactile orientation map at MoreLondon

5.7 Seating

Sociable Seating

The provision of public seating is essential to the creation of sociable, healthy, and inclusive streets. A lack of seating can discourage certain groups of people or even exclude them from being able to use a place, such as older people and disabled people as well as energy deficiencies. Seating provision also provides a space for rest, sociability and leisure. However, it is acknowledged that poorly designed, poorly located, and insufficient provision of seating can cause conflicts between different groups, leading to antisocial behaviour.

Edgware Road currently suffers from a lack of public seating, affecting overall accessibility and sense of welcome. Where seating is provided, it is in the form of solitary benches, set back from the footway. Consequently, these seats do little to contribute to the life of the street, can feel unsafe, and can be dominated by antisocial groups. Well designed seating in considered locations should be a priority to create a welcoming and inclusive public realm.

The provision of new seating should adhere to the following:

• Seating should be fully accessible and inclusive, and meet inclusive design criteria. This includes the provision of backrests and armrests, and space for a wheelchair user to sit alongside.

• Seating should be high-quality, sustainable and robust in its materials and detailing allowing for easy maintenance and cleaning.

• Seating should be located so as not to disrupt pedestrian flows.

• Seating should be located in visible locations to naturally deter antisocial behaviour.

• Seating should be well lit, with additional lighting provided where necessary.

• Where possible, seating should be located adjacent to street trees to provide shelter and shade.

• Opportunities for new planting should be explored in locations where seating is being considered.

• A robust management plan is implemented for seating.

Facing benches, Uxbridge Road, Southall

Public benches, St John’s Wood High Street Staggered facing benches with planting, Tortosa, Spain

Semi-circular bench, Aldwych

Clusters of facing seating with planting and surfacing Art bench – Paddington Station

5.0 Placemaking Strategy

It is recommended that place-specific factors be used to inform the type, layout and quantity of seating provided in different parts of Edgware Road, but that provision should include:

Footway Seating

Locate fixed seating along the carriageway in locations where footway width permits. This is particularly important to locate near supermarkets where people typically wait for transport with their shopping, as well as near bus stops where the number of people waiting may exceed the seating provision in the bus shelter. Bus stop areas should also be considered to ensure there is no obstruction to ramp deployment functions as well as general pedestrian thoroughfare.

Seating in Dwell Spaces

New or additional seating should be considered in all spaces identified as public spaces for dwelling. A series of such spaces are identified along the length of Edgware Road to provide places to pause, dwell, gather, and for temporary/seasonal activation.

Similar to footway locations, seating in these spaces should promote sociability. Facing seats, groupings of seats, and curved benches should be considered based on size, location and character of the space. Variation in exposure to sunlight and shaded locations both are also important.

Seating as Art/Play

Seating can be used as an opportunity for public art and play in order to build a unified identity for the street. These could also become local landmarks and help with wayfinding.

Feedback from engagement suggests that the long, linear and wide nature of Edgware Road creates a sense of greater distance. Considering seating art/play features could help create recognisable intervals along the street, breaking down its perceived length.

Seating along the footway

Seating in the dwell spaces

5.8 Activation and Programming

The current programme of temporary/seasonal events and installations makes a significant contribution to the experience of Edgware Road for local people, workers, and visitors. Through the creation of new public spaces and an expansion of the activities that already take place in existing spaces, there is scope to further enhance the identity of Edgware Road. Expanding the current programme has the potential to:

• Celebrate the cultural diversity of the street.

• Increase/diversify the retail offer.

• Make the street feel more welcoming for a wider range of people.

• Increase the sense of safety, particularly after dark.

• Support existing businesses through complementary activities.

The Placemaking Strategy offers the following recommendations:

Community Spaces

Consider events and activities that provide amenities for the local residential community as well as those that support existing businesses.

Pop-up Spaces

Explore opportunities for vacant shops to be used for pop-up events and community functions. This strategy could be considered in conjunction with Westminster City Council’s emerging proposals for a meanwhile use strategy.

Cultural Celebration

Continue the programme of installations in public spaces that celebrate the cultural identity of the street, such as the Christmas lights and the illuminated Ramadan crescent. Consider developing a programme of events to complement these installations. Ensure a diversity of cultural programming by engaging with, and reflecting, the full diversity of local communities in the area. This should be informed by a Cultural Strategy developed for the street.

Seasonal Activations

Identify spaces with the potential to increase the variety of temporary and seasonal events, such as the parking space adjacent to Cambridge Court at the junction

of Edgware Road and Sussex Gardens. Work with landowners and business owners to develop strategies for such spaces, which might include markets, food stalls, performances, and community events. Proposals should seek to create welcoming, safe, inclusive environments, both during the day and night.

Support Cultural Anchors

Frameless – the immersive art experience – and the Moco Museum provide two cultural anchors at the southern end of the street. Cultural programming of Edgware Road should seek to support and complement their work so as to build on this emerging cultural offering. Activations should seek to extend the cultural programming further north on the street, as well as provide both cost-friendly and free cultural activities. Explore opportunities for collaboration with these and other local cultural partners.

Ramadan Lights installation, Nutford Place

Serpentine Gallery festival, Nutford Place Christmas Market, Mayfair Place (near Green Park)

Royal Coronation installation, Marble Arch

Ideas for NW corner of Sussex Gardens – Market

5.9 Young People

A significant number of young people live or go to school in close proximity to Edgware Road, yet there is a lack of amenities that cater to their specific needs.

A welcoming and inclusive street must cater for the needs of all people and of all ages. Providing facilities for play and physical activity offers many benefits in terms of physical and mental health and can increase the diversity of users of the street.

As such, the Placemaking Strategy offers the following recommendations:

Incidental Play

Seek opportunities for incidental play in streets closer to schools and residential areas, such as playable features through planting, children’s paths through rain gardens, stepping stones and playable street furniture. Where possible, introduce dedicated play equipment, planting, and alternative hard landscaping materials.

Youth Spaces

Consider opportunities for public spaces that are designed for and with teenagers.

Meanwhile Uses

Consider young people when developing ideas for meanwhile uses, both inside vacant shops units and in the public realm.

Incidental play through rain garden, Fulham

Road markings for ‘play on the way’

Temporary play street

A specially designed play street in Hackney

Children’s scooters at Hampden Gurney

A specially designed play street in Hackney

5.10 Safety of Women, Girls and Gender Diverse People

The creation of a safe, welcoming, and inclusive environment is a fundamental objective of the Placemaking Strategy. Crucial to this is the consideration of safety for women, girls, and gender diverse people.

Guidance published by the Mayor of London – Safety in Public Space: Women, Girls and Gender Diverse People – provides excellent recommendations that should be followed in the development of any proposals for the public space of Edgware Road. These recommendations cover all stages – from the writing of the brief, through the design and construction processes, to the use, management and maintenance of spaces.

In addition to the guidance provided, the Placemaking Strategy provides the following recommendations:

Women’s Safety Audit

Work with the local community to undertake safety audits and implement any recommendations made through this audit, such as better lighting on dimly lit streets. Strategies should acknowledge and respond to variations in feelings of safety between Edgware Road, its side streets and spaces rear of the main blocks. Ensuring a comprehensive overview of safety that responds to nuances is important to improving the experience of women, girls and gender diverse people in urban environments.

Celebrate Female-led Businesses

Edgware Road is already home to a number of successful female-led businesses, including Feya, Café Helen, and Townhouse. Opportunities should be sought to support and celebrate such businesses on order to attract other female-led businesses to consider Edgware Road as a location. This has the potential to increase the diversity of the retail offer and make the street more welcoming and inclusive.

Time-based Considerations

The mix of uses on and close by to Edgware Road means that the demographic of people on the street varies throughout the day. The start and end of the school day, for example, has a significant impact. The design of public spaces should, therefore, seek to accommodate the wide variety of requirements associated with different ages and genders, as well as those of families living locally.

Time-based strategies that recognise variations in daily routines should be considered in the development of future designs as well as in the diversity of the retail offer.

Inclusive Events

The programme of events and installations, as well as opportunities for meanwhile uses, offers an opportunity to respond to the needs of a greater diversity of people, which will result in a more welcoming and inclusive atmosphere.

For example, feedback has revealed that young people are currently under-provided for on Edgware Road, suggesting that events aimed at younger ages could offer significant benefits.

Safe Haven

Working with Westminster Council in supporting businesses to secure night safety accreditation and to establish a Safe Haven on Edgware Road.

Social media posts highlighting the experiences of women and girls on Edgware Road

Examples of successful, female-led businesses on Edgware Road – Feya, Cafe Helen and Townhouse

GLA guidance on Safety in Public Space

5.11 Public Art

A lack of public art on the street was a recurring comment made at engagement events held during the development of this Placemaking Strategy.

Commissioning new public art has the potential to enhance the identity and cultural offer of the street. The following considerations are recommended:

• Work closely with Westminster City Council and TfL to explore and propose public art in the public realm projects identified in the strategy, which will require certain statutory approvals.

• Prioritise artists and artworks that are have a relationship with Edgware Road.

• Consider the representation of women and minority groups in the commissioning process.

• Identify appropriate locations where the artwork can contribute to wayfinding.

• Ensure that artworks are inclusive and engaging of different groups, i.e. artworks that are accessible and well-integrated into public spaces.

• Explore opportunities for additional seating and planting in conjunction with public art.

• Light-based artworks have the potential to enhance the experience after dark and transform the character of the wider environment.

• Seek collaborations with local cultural partners, such as Frameless and Moco Museum.

‘The Window Cleaner’ by Allan Sly, Capital House

Moco Museum, 1-4 Marble Arch

Sculptures, Marble Arch

Immersive art experience, Frameless, Marble Arch Place

‘Stop and Smell the Flowers’ by Holly Graham Curated by Up Projects for Barnet Council Curated by Up Projects for London Gallery Weekend

‘Heat Generation (prayer)’ by Minh Lan Tran

‘Wrapper’ by Jacqueline Poncelet, Edgware Road Tube

‘Circadian’ by Lee Simmons, Marble Arch Place Platinum Jubilee celebrations, Marble Arch

Environmental Strategies

The strategies recommended under this theme are aimed at reducing Edgware Road’s impact on the environment and improving legibility of routes to nearby amenities through streetscape improvements. Safety is a key concern for residents and workers, and this section addresses this through lighting interventions and junction improvements.

There is a focus on side streets and corners at considered locations to enhance the character of the street. The proposed locations take into account the feedback received at the engagement sessions on protecting residential areas from high street activities and further scoping and engagement will be required.

5.12 Green Infrastructure

The Placemaking Strategy recognises sustainability and biodiversity as key priorities in the creation of a healthy street that is resilient to future climate challenges.

Green infrastructure offers countless benefits to health and wellbeing, as well as helping to improve air quality, enhance biodiversity and build resilience against the impacts of a changing climate.

The creation of more green infrastructure is proposed to be achieved through a number of means, which will require a collaborative approach and working partnerships between freeholders, leaseholders, the local authority and transport authority.

The specification of new trees and planting should be informed by local biodiversity action plans and strategies, such as the ‘Wild West End’, developed by a partnership of key west end landowners (including The Portman Estate and the Church Commissioners), to ensure meaningful biodiversity enhancement as well as prioritising pollinating species.

Ambitious schemes by TfL are already bringing about significant improvements, such as the creation of rain gardens in the Joe Strummer underpass – one of the biggest SuDS schemes in London – and the soon-to-be implemented rain gardens in the footway adjacent to the Water Gardens.

Building on the ambitions set by these projects, the Placemaking Strategy provides the following recommendations:

Rain Gardens and Sustainable Urban Drainage

Continue to implement and – wherever possible – extend TfL’s ongoing sustainable urban drainage systems (SuDS) programme. Opportunities for consolidating parking and loading bays should be explored in order to identify further locations for such schemes. Opportunities should also be sought for SuDS and rain gardens on side streets.

TfL’s installation of SuDS at the Joe Strummer underpass

The green wall on Edgware Road Station

TfL proposals for street trees and SuDS adjacent to the Water Gardens

Example rain garden scheme on side street, Vauxhall, London

Street Trees

Seek opportunities for new tree planting wherever possible. It is acknowledged that existing utilities as well as other below ground obstacles limit the locations where new planting is possible, however, footway buildouts and the removal of feeder lanes (as part of proposed junction improvements) may offer locations in areas that were previously carriageway and, therefore, less likely to contain services. Green infrastructure that is connected to the ground is preferable in terms of sustainability, water needs, and biodiversity enhancement.

New trees and planting should be located so as not to obstruct footways, block sightlines or compromise accessibility.

Pocket Gardens

Additional planting should be considered in all public realm spaces identified in this Placemaking Strategy. In these spaces, opportunities to integrate seating alongside the planting should be explored. However, it must be ensured that there is good visibility to the seating and that it is not concealed or obscured by planting, which could encourage antisocial behaviour.

Green Roofs

A number of the buildings on Edgware Road offer the opportunity for significant areas of green roof to be installed, particularly on the west side of the street (as shown adjacent). Green roofs would provide visual amenity to both residents and people on the street as well as enhancing biodiversity, increasing water attenuation, and improving air quality.

Temporary Greening

Greening should be considered as part of any temporary installation or activation of the public realm. However, the risk of littering needs to be considered in the design and maintenance of temporary planting and raised planters more generally.

Forecourt Greening

Businesses are encouraged to integrate planting as part of the use of their forecourt areas. Planters should be used as an alternative to barriers or screens to protect seating areas. Real planting should be used, artificial planting should be actively discouraged.

Potential green roofs on the Water Gardens

Planting and lighting on Old Quebec Street to separate external dining areas

Potential for significant green roofs to Portsea Hall, Park West and the Water Gardens Planting integrated into temporary seating, Broadgate London

5.0 Placemaking Strategy

5.13 Corners and Side Streets

The many side streets that connect to Edgware Road have the potential to greatly enhance the character of the street and reduce the sense of vehicular speed and traffic dominance. Focusing improvements at the key junctions could help to break down the perceived length of the street and improve the legibility of routes to nearby amenities.

Crossings

Improve controlled pedestrian crossings by minimising waiting time where possible. Provide additional crossings where required to achieve greater accessibility. Consider the use of alternative surfacing, such as a buff-coloured road topping at major junctions to highlight the crossings and to suit with the approach adopted as part of the Baker Street two-way working scheme, which has greatly enhanced the pedestrian experience and created a better setting for Portman Square.

Buildouts

Create buildouts at the junctions of the side streets with Edgware Road to narrow the crossings, help to slow turning traffic, and give the sense of greater pedestrian priority. Explore the potential to include street tree planting and wayfinding in the areas of additional footway created.

These recommendations align with TfL’s ‘Safer Junctions Scheme’, which has already considered improvements at the Sussex Gardens junction.

Example of how a contrasting road surface could be used to at key junctions

Junction with George Street

Junction with Kendal Street Junction with Praed Street

Buff road surface at Portman Square

Buff road surface at Portman Square

5.14 Footways

Edgware Road is one of London’s great historic streets. There is significant scope to reaffirm this identity through improvements to the footways in order to achieve a public realm that is accessible, inclusive, and welcoming.

Paving

Develop a high-quality and robust paving strategy for the street that allows the incremental replacement of areas of tarmac footway with natural stone. Introduce raised and/ or paved carriageway areas at appropriate junctions with side streets to create more pedestrian friendly streets.

Decluttering

Declutter and widen footways to maximise area for pedestrian movement, trees and seating.

Loading bays

Pave loading bays with stone setts to create parking pads. Raising these to the level of the footway would allow the future potential for additional/alternative uses outside loading hours.

Waste and Recycling Bins

Ensure adequate number and appropriate positioning of waste and recycling bins on the footway. Ensure that these do not cause obstructions.

Maintenance

Maintain existing maintenance and cleaning regimes and consult with maintenance teams during the design of any future public realm schemes to identify challenges.

High-quality paving and decluttered footway around Regent House, Nutford Place

High-quality paving and decluttered footway around Marble Arch Place

Westminister City Council Street Team undertaking footway cleaning

5.15 Lighting

The night-time economy of Edgware Road makes a significant contribution to the identity of the street. As such, lighting is considered to be an important component of the Placemaking Strategy not only to maintain and support this economy, but also to ensure that the experience after dark feels safe, welcoming, and inclusive for all. A series of lighting recommendations are proposed that have been informed by findings from Westminster City Council’s After Dark surveys and that are intended to support the After Dark campaign’s ambitions to create a safe and dynamic city. Furthermore, lighting is seen as an opportunity to celebrate cultural diversity through temporary and seasonal installations.

Feature Lighting

Opportunities for feature lighting should be considered at the gateway sites identified (Marble Arch and Marylebone Flyover) as part of wider public realm improvements. The implementation of current and previous proposals for these locations is encouraged. Feature lighting should also be considered for a number of the public space projects proposed in this Placemaking Strategy. Catenary or festoon lighting within Nutford Place, for example, could contribute to the enjoyment of this space after dark and provide a more human scale environment.

Festive Lighting

The success of Marble Arch BID’s Ramadan crescent installation has demonstrated the potential of using light as part of temporary, seasonal, and festive celebrations. The cultural significance of lighting as part of Ramadan celebrations makes this an appropriate way to celebrate the cultural identity of Edgware Road, which received significant support during engagement workshops for the Placemaking Strategy.

Street Lighting

It is recommended that street lighting at junctions and on side streets is considered in conjunction with any improvements to Edgware Road to avoid the sense that these are under-lit and less safe. The introduction of human scale lighting should be considered alongside statutory street lighting to mitigate the contrast in light levels that can result from carriageway lighting.

Decorative street lighting, Old Quebec Street, London

Idea for decorative lighting to Nutford Place

Lighting as a local landmark, King’s Cross

Lighting proposal for the Marylebone Flyover

Neon signage, Worcester Park town centre Ramadan lights at Nutford Place

Ramadan lights at Nutford Place

Christmas lights on Edgware Road

A series of potential improvements have already been identified following lighting surveys by Westminster City Council that have assessed the illumination of Edgware Road in comparison to side streets as well as in locations associated with antisocial behaviour, with further study recommended per the safety of girls, women and gender diverse people, as follows:

01 Cabbell Street/Transept Street

Trees are impacting lighting levels dark building facades are absorbing light. It is understood that a shallow footway may be impacting locations for lighting columns. Consider additional buildouts, that do not impact parking, to improve lighting. Make use EV satellite bollards using newly approved devices that remove need for earth mats that shallow footway cannot allow, to discuss further with EV team.

02 Crawford Place

Due to the ongoing issues with lighting and trees, assess options to relocate two columns to the south footway to stagger column arrangement and provide general lighting improvements.

03 Harrowby Street

Consider options to relocate the lighting column that is currently being partially blocked by the tree, bearing in mind that utilities cabinets and cycle stands by impact possible locations.

04 Nutford Place/Brown Street

Consider replacing existing lighting columns due to age and look to increase the number of columns opposite existing to improve footway lighting around trees.

05 Forset Street

Due to the narrow footway on the west side, it is not possible to install additional light columns. Instead, review the existing lights on east side and consider a different lantern optic to throw more light across the road.

06 Stourcliffe Street

Install potentially two new lighting columns on the north footway off Edgware Road junction to enhance lighting levels.

07 Connaught Square

As part of the cycling improvement scheme proposed, build out park side kerb to allow cable network and new lighting columns to match appearance of those opposite, to improve light levels on this side of the road due to the trees absorbing rather than reflecting light.

08 Portsea Mews

Consider the installation of new wall lights to Westminster City Council specification under the vaulted section when road entrance is reopened. This will require wayleave agreements with building owners.

09 Kendal Street

Consider relocation of two lighting columns to opposite footway to stagger column arrangement to provide general lighting improvements.

10 Burwood Place

Westminster City Council’s ‘Lighting Against Crime’ scheme is being undertaken in 2024 to introduce additional columns due to road width, trees, and widened footway area near Edgware Road junction.

11 Sussex Gardens

Consider installation of additional lamp over the footway on the existing column closest to Sussex Gardens.

12 Saint Michael’s Street

When columns are at end of life and due for replacement, lower height of columns to six meters and increase number of columns to be a better fit for the road dimensions.

Illuminated shop front signage can have a positive impact on the character of the street but can also create areas of high contrast in lighting levels, which can be challenging for some users

5.0 Placemaking Strategy

5.16 Active Travel

Edgware Road benefits from strong transport connections and excellent access to public transport. However, active travel should be promoted through improving the environment for pedestrians and cyclists.

The Placemaking Strategy makes a series of recommendations that work towards this ambition, such as strategies to declutter the footways and improve accessibility, and also better wayfinding to highlight pedestrian routes and distances between stations and key destinations. The further additional recommendations are provided:

Cycle Parking

Seek opportunities for additional cycle stands throughout the area. Ensure these are conveniently located and appropriately positioned to be overlooked where possible to deter theft. Consider the potential for additional cycle stands in each of the gateway and public space projects identified.

Bike Maintenance

Explore locations for the installation of a public bike pump, particularly in one of the new public spaces identified.

Water Fountains

Provision of public water fountains provides sustainable, accessible nourishment, reducing plastic waste and expenditure. They also encourage public activity, active travel, and are an opportunity for a form of public sculpture.

Geofencing Electric Bikes

The increasing popularity of electric hire bikes is placing significant demands on footways and causing a number of conflicts between users, with increased potential risk to pedestrians. To ensure that footways and public spaces remain safe, accessible and free of obstructions, suitable locations for ‘geofencing’ should be identified with Westminster City Council to better control the locations that electric hire bikes can be dropped-off.

Cycle stands – Burwood Place

Public water fountain outside Portman Square

‘Wallace fountain’ outside the Wallace Collection – one of the fountains donated by Sir Richard Wallace

Public bike maintenance facilities

Junction works to improve safety for cyclists

Geofencing electric hire bikes

5.0 Placemaking Strategy

5.17 EV Charging

The growing use of electric vehicles (rather than petrol and diesel vehicles) for both personal and commercial use is positive in terms of the environment, air pollution, and sound pollution. The provision of EV charging points along Edgware Road and surrounding streets should be encouraged to support the use of electric vehicles. The following considerations are recommended:

• EV charging locations should not remove areas of footway in order to create new parking spaces.

• Charging infrastructure should be integrated with lamp columns where possible in order to minimise street furniture.

• Footway buildouts should be considered in locations where additional charging pillars/boxes are required, particularly for rapid charging stations, to avoid the loss of footway capacity or the introduction of obstacles on the footway.

• Side streets may offer better locations than Edgware Road, where movement of traffic rather than parking should be prioritised.

EV charging point, Edgware Road

EV charging point integrated with lighting column

EV charging point on pavement buildout to avoid creating obstacle on footway

EV charging point, Edgware Road/Marylebone Flyover

Business & Economic Strategies

Edgware Road is designated as a Central Activity Zone and this theme focuses on strategies that aim to improve the quality of retail offering through physical improvements and support businesses by enhancing customer experience along the street and improving on-street servicing efficiencies.

This theme does not cover retail and leasing strategies due to the multiple building ownership along Edgware Road. As part of the engagement process, meetings were requested with the majority of building owners in the study area to understand their retail plans and guide the development of the strategies in this chapter.

This section focuses on how project partners can create change through broader streetscape interventions and use their unique influence to encourage other building owners to implement strategies that will support a thriving and resilient local economy.

5.18 Shopfronts

Edgware Road is recognised as one of Westminster City Council’s three Central Activity Zone (CAZ) Shopping Centres, alongside Oxford Street and Regent Street, as designated by the Westminster City Plan 2019-2024. This designation is due to its scale, with Edgware Road having 205 units compared to Oxford Street’s 269. As such, the quality, appearance, and approach to visual merchandising of these units (as well as their associated forecourts) has a large impact on the overall character and identity of the street.

Feedback from engagement workshops has revealed a widespread concern regarding the appearance of shops on Edgware Road. The Placemaking Strategy, therefore, seeks to provide a series of recommendations for addressing these concerns.

Shopfront Improvements

As part of the Westminster High Streets Programme’s work, a Shopfront Improvement programme has been launched.

Westminster City Council plans to introduce a tailored scheme to provide free architectural services to independent businesses and property owners, which is supported by the Placemaking Strategy.

Subdivision of Units

The subdivision of units should be actively discouraged as it creates an incoherent streetscape, confusion around the retail offer and ownership, and a disconnect between the character at street level and that of the buildings above. Subdivision also reduces the proportional extent of the shopfront in relation to the area of the shop behind resulting in units that lack visual permeability to the interior, which makes them feel unwelcoming or even unsafe.

Visual Merchandising

Retail tenants should be encouraged not to use visual merchandising strategies that limit views into the shop from the street. Visible active and visually permeable interiors are considered to create more welcoming retail environments and offer greater clarity of the retail offer.

Awnings

Awnings are encouraged, particularly for food and beverage retailers, as they enliven the street as well as providing shade and shelter to customers. The design of awnings should seek to avoid limiting visibility into units by being too low and should be adequately cleaned and maintained so as not to detract from the quality of the street.

Unopen Shop Strategy

Due to the night-time economy of the street, businesses have different operating hours. Businesses that are closed during the earlier part of the day can create the impression that units are vacant, disused, or neglected. This has a knock-on impact for neighbouring businesses. To address this, an ‘unopen shop strategy’ should be developed. The use of roller shutters should be discouraged but when considered unavoidable, a strategy might include the application of artwork, graphics, or a street-wide identity scheme for roller shutters when closed outside of business hours.

Vacant Shop Strategy

Vacant shops have a disproportionate impact on the appearance and character of a street. Through engagement workshops, it is apparent that people perceive there to be a greater number of vacant units than there often are (9% vacancy according to Westminster City Council figures, March 2024).

Building on strategies already utilised by The Portman Estate, it is recommended that vacant units are enlivened through graphic signage or meanwhile uses to avoid the appearance of neglect and to encourage faster reletting.

Poor quality shopfronts create the impression of neglect Unwelcoming appearance due to subdivision

Public art strategy developed for closed roller shutters referencing local fabric trade, Aberfeldy Street, London

Visability into the shop enhances character of the street Positive activation of vacant unit enhances street corner

5.19 Forecourts and Pavements

Many shops on Edgware Road benefit from private forecourt space to use for outside seating or visual merchandising. However, the ways in which these spaces are used varies in terms of quality and appearance and can contribute to the sense that the street is incoherent, poorly maintained, and unneighbourly. In some instances, the placement and orientation of external seating can feel oppressive for pedestrians on the footway.

The use and activation of the street by retailers is, however, encouraged as it creates vitality and, if managed successfully, can contribute to a positive sense of place and a welcoming atmosphere. To achieve this, the following recommendations are made:

External Seating

Seating and tables are considered to work most effectively when arranged perpendicular to the shopfront and, ideally, in groups of four (rather than two) seats to create conversational arrangements rather than arrangements that overlook the footway. This is a key strategy to address safety concerns raised by women. Where the dimensions of privately-owned forecourt space limits this arrangement, a study should be undertaken to identify whether there is sufficient footway width to consider an extension to the forecourt space, licensed from Westminster City Council.

Barriers

Solid/opaque screens and barriers used to segregate forecourt space from the public footway are discouraged as they limit visual permeability and introduce more clutter to the street. The use of planters to create separation is supported to increase greening on the street.

Product displays

External retail displays have the potential to increase the vitality of the street through activity, if managed appropriately. It is encouraged that this be achieved through suitable display systems. These should avoid restricting views into the shops. The display of bulk items, particularly when displayed on pallets, should be actively discouraged.

Accessible Thresholds

Private forecourts provide a threshold between the public footway and the shops and are outside of the control of the highways authority. These zones frequently create barriers to access for certain users as they are not level, and do not provide step-free access to shops. Landowners and tenants are, therefore, encouraged to make reasonable adjustments to these privately-owned spaces to make them accessible and inclusive in line with the ambitions of the Placemaking Strategy.

Privately Owned Space versus Licensed Space

Street life is vital to the creation of successful, resilient, and welcoming high streets. The Placemaking Strategy encourages the adoption of a collaborative, partnership approach between landowners, the BID, and the local authority to assist retailers to activate external spaces adjacent to their shops wherever possible. In locations where there is no private forecourt, studies should be undertaken to assess the suitability of granting licensed space. Where forecourt space is present, it should be considered whether additional space (granted through license) would help maximise the potential of existing space to create a more positive threshold. A street-wide survey should be undertaken to develop a coherent approach to the provision of external space to support retailers.

Positive use of footway through licensed space

Poor use of forecourt that impacts accessibility

Positive activation of street corner

Poor use of forecourt for storage

5.0 Placemaking Strategy

5.20 Loading and Servicing

Edgware Road’s status as one of Westminster’s three Central Activity Zone (CAZ) Shopping Centres means that there are considerable loading and servicing requirements. The management of incoming deliveries and servicing is made more challenging by the significant number of delivery bikes and cycles associated with the many food and beverage businesses. The following considerations are recommended:

Loading Bays

Review the provision of loading areas as well as the timed control of these areas to ensure they are appropriate to the nature of businesses on Edgware Road. Introduce raised loading pads and prohibit the use of these for parking outside of loading hours.

Delivery Bikes and Cycle Couriers

The introduction of designated zones for parking/ waiting by delivery bikes and cycle couriers should be considered in various locations to better manage the conflict that can be created when the footway is used for this purpose. These should be appropriately distributed to ensure convenience and encourage use. Management strategies should be implemented to protect the footway for pedestrian use and prevent obstructions.

Consolidation

Logistical consolidation should be encouraged to reduce the number of delivery vehicles servicing businesses on Edgware Road. Such schemes could be explored and trialled with the support of the major landowners and the BID.

Refuse and Recycling

Better management of refuse and recycling is required to enhance the physical appearance of the street and, therefore, the business environment. A refuse and recycling audit should be undertaken to assess whether a number of different collection services are being used, allowing strategies to be developed for consolidating these services.

Parking Review

There is no intention to remove any controlled parking, however, the timed designation of loading bays currently allows parking in certain areas beyond controlled hours, leading to conflicts with out-of-hours deliveries and servicing, especially for supermarkets.

Existing problems of delivery and courier bikes

Use of electric and non-motorised transport for refuse collection

Well-designed loading bay that doesn’t detract from the quality of the street

Regent Street delivery consolidation

5.21 Meanwhile Uses

The Placemaking Strategy offers the following recommendations for consideration:

Community Uses and Needs

A vibrate and resilient high street requires a mix of uses and users. Community uses should be considered alongside retail uses in the development of meanwhile strategies. Edgware Road is dominated by food and beverage retailers. Meanwhile uses might explore more everyday necessities that support the local residential community.

Enhanced Quality

Edgware Road should aspire to provide the best of what it offers. As such, the quality of the offer should be considered as much as the diversity of the offer. Consider retailers that complement the existing as well as those that diversify the offer.

Cultural Programming

Depending on the length of vacancy, cultural programming may offer a better strategy than a shortterm retail pop-up.

Diverse Representation

As suggested previously, meanwhile uses may provide the opportunity to promote or pilot locally run or femaleled businesses.

Open Doors - Bradford, Kettering, Rochford, Slough & Stoke-on-Trent

The Parklet, Washington, D.C, Gensler

Pop-up parklet, Connaught Village

Vacancy Atlas pop-up shop unit

Placemaking Strategy

5.22 Partnership Working

The success of this Placemaking Strategy will be dependent on collaborative, partnership working between all parties – landowners, tenants, Marble Arch BID, Westminster City Council, and TfL. Working groups have already been established to support the development, engagement, and implementation of the Placemaking Strategy, building on existing, successful relationships with a proven track record. The continuation and expansion of such groups and working methodologies should be agreed in order to realise the collective vision for an improved Edgware Road.

Complementary work has already been undertaken by Marble Arch BID, The Portman Estate, The Church Commissioners, TfL, and Westminster City Council. This strategy was developed in conjunction with Westminster City Council’s High Streets Programme and supports its ambitions for improvements.

Proactive and friendly stewardship of the street

Demonstrations of pride in Edgware Road

Working to overcome the challenges of a strong night-time economy

Recognising the contributions of those who work on Edgware Road

6.0 Placemaking Projects

This section provides recommendations for public realm and placemaking projects that can be adopted by the project partners, WCC, TfL, developers and occupiers that support the long term vision for Edgware Road. The strategies from the three themes of Community & Culture, Environment, and Business & Economy can be applied across all the projects as appropriate.

All projects in this section are ideas or early proposals from a project partner and will require further scoping, funding and community consultation to take forward.

6.0 Placemaking Projects

6.1 Project Locations

The adjacent map indicates the key Placemaking Projects that have been identified as having the potential for public realm enhancements. On the following pages, some of these spaces have been used to demonstrate how the various placemaking strategies and recommendations could be applied to achieve the vision.

Furthermore, each of these projects has been categorised into one of seven project types (as defined on the following page). This is intended to support the championing, fundraising, design development, and implementation of these projects by identifying potential project partners.

Marylebone Flyover

Capital House / Chapel Street & Cabbell Street

Place

Place Stourcliffe Street

Place

Street

Arch

Place

Street (west crossing)

6.0 Placemaking Projects

6.2 Project Categories

Each of the Placemaking Projects identified in this study has been categorised into one of the following project types.

Gateway Projects

These projects are outside of the scope of the Placemaking Strategy and have been developed independently. They are, however, supported by the Placemaking Strategy and are considered complementary to its vision and objectives for Edgware Road.

Public Space Projects

These are existing spaces that have the potential to be enhanced and uplifted to create valuable public spaces without the need for highways alterations or disruptions to vehicular flow.

Development-led Projects

These are existing spaces that are associated with potential future developments. They have been identified as spaces that should be considered for improvement in conjunction with the redevelopment of neighbouring sites and could be financially supported by these developments.

Junction Projects

These are typically highways projects that involve collaboration with TfL (and potentially WCC subject to how far the improvements extend along side streets). Many of these projects have already benefited from improvements designed and delivered by TfL, however, it is considered that these junctions and corners could be uplifted further to support the vision for Edgware Road.

Streetscape Projects

These projects are typically associated with side streets and may include modest footway buildouts or carriageway narrowing in order to create safer, accessible crossing and more footway space for pedestrians and (potentially) seating or planting.

Complementary Projects

These projects concern sites close to Edgware Road that have independently been identified for improvements. They sit in close proximity to Edgware Road and, therefore, provide the potential to offer places for respite and relaxation away from the Street.

Nutford Place – A Public Space Project

Stourcliffe Street – A Streetscape Project Seymour Street – A Junction Project

6.0 Placemaking Projects

6.3 Project Matrix

The project matrix categorises each of the identified projects based on the category descriptions. It also identifies potential project partners whose support will be sought in order to develop designs for the various projects further.

Marylebone Flyover

Capital House / Chapel Street & Cabbell Street

Nutford Place

Crawford Place

Sussex Gardens / Old Marylebone Road

Kendal Street / George Street

Connaught Street / Upper Berkeley Street

Seymour Street (West crossing)

Stourcliffe Street

Bryanston Street

Connaught Place

Connaught Village Green

Wallenberg Place

Subject to separate commissioning

Provides amenity space near Edgware Road in Connaught Village Green

Provides amenity space near Edgware Road

Project champions: The Portman Estate and Marble Arch BID

Proposed delivery partners: TfL and Westminster City Council

Project champions: The Marble Arch BID

Proposed delivery partners: TfL and Westminster City Council

Potential for future support arising from potential proposals for Capital House

Projeject lead: The Portman Estate and Westminster City Council

Delivery partner: Westminster City Council

Potential for future support arising from potential proposals or Winchester House.

Delivery of environmental improvements (e.g. lighting, parking and pavement): Westminster City Council

Delivery by TfL in 2025

Subject to implementation of Cycle Way by Westminster City Council

Subject to implementation of Cycle Way by Westminster City Council

Delivery partner: TfL

Project lead: The Portman Estate

Delivery partner: Westminster City Council

Project lead: The Portman Estate supported by Marble Arch BID

Delivery partner: Westminster City Council

Related to redevelopment proposals for 14-18 Connaught Pl.

Delivery partner: Westminster City Council supported by The Church Commissioners

Project champions: The Church Commissioners and Westminster City Council

Delivery partner: Westminster City Council. Currently on site with proposed completion in Spring 2025.

Project lead: Montcalm Hotel supported by The Portman Estate

Delivery partner: Westminster City Council

6.0 Placemaking Projects

6.3 Nutford Place

– Public Space Project

This illustration shows how the placemaking strategies and recommendations could be implemented to achieve the vision.

A welcoming public space created with new sociable seating to create a place to meet, rest, and dwell set back from Edgware Road. Seating positioned so as to maintain open space for temporary activities and events or community uses.

Space identified for temporary public installations, including lighting and sculpture.

Enhanced and enlivened public space creates a better environment for the adjacent retail units, encouraging greater use of forecourt space. As a result, natural surveillance is provided, minimising the risk of anti-social behaviour. Retailers would coordinate on a management and cleansing plan.

Increased planting and greening to create a more welcoming character as well as providing shade, shelter and improved air quality. Potential for sustainable urban drainage or rain gardens as part of planting.

Improvements to the ‘school street’ outside Hampden Gurney Primary School to include playful features and additional street furniture for scooter parking.

Installation of new festoon feature lighting across the space to improve the character of the space and the sense of safety after dark.

6.0 Placemaking Projects

6.4

Nutford Place – Public Space Project

Bird’s eye view of Nutford Place showing new paving, planting, and seating This image is for illustrative purposes and represents conceptual ideas only.

6.0 Placemaking Projects

6.4 Nutford Place – Public Space Project

Daytime view from Edgware Road looking east towards Nutford Place This image is for illustrative purposes and represents conceptual ideas only.

6.0 Placemaking Projects

6.4 Nutford Place – Public Space Project

Daytime view from Nutford Place looking west towards Edgware Road This image is for illustrative purposes and represents conceptual ideas only.

6.0 Placemaking Projects

6.4 Nutford Place – Public Space Project

Evening bird’s eye view of Nutford Place showing catenary lighting and festive light installation This image is for illustrative purposes and represents conceptual ideas only.

6.0 Placemaking Projects

6.4 Nutford Place – Public Space Project

Evening view from Edgware Road looking east towards Nutford Place This image is for illustrative purposes and represents conceptual ideas only.

6.0 Placemaking Projects

6.4

Nutford Place – Public Space Project

Evening view from Nutford Place looking west towards Edgware Road This image is for illustrative purposes and represents conceptual ideas only.

6.0 Placemaking Projects

6.4 Nutford Place – Public Space Project

Event / Performance

Bird’s eye view of Nutford Place showing a temporary stage in the activity space and moveable seating Food Festival

Bird’s eye view of Nutford Place showing space for a food stall and temporary communal dining tables

View from Edgware Road looking east towards Nutford Place

View from Edgware Road looking east towards Nutford Place

View from Nutford Place looking west towards Edgware Road

View from Nutford Place looking west towards Edgware Road

Illustrated ideas for activation

6.0 Placemaking Projects

6.4 Stourcliffe Street – Streetscape Project

This illustration shows how the placemaking strategies and recommendations could be implemented to achieve the vision.

Improved junction with Edgware Road to make more pedestrian friendly.

Potential for new planting and seating close to the junction to support local businesses.

Seating along footway located close to street trees where possible to provide shelter and shade.

New seating placed outside amenities such as dessert shops and cafés to support local businesses and create a sociable environment.

Additional street lighting to provide more illumination to side street to increase sense of safety and accessibility.

Increased planting to Stourcliffe Street to continue the greening strategy on Edgware Road and enhance the public realm for residents.

Illustration of ideas for Stourcliffe Street

Illustration of ideas for Stourcliffe Street looking towards Edgware Road (Extract from The Portman Estate Document)

Placemaking Projects

6.6 Seymour Street – Junction Project

This illustration shows how the placemaking strategies and recommendations could be implemented to achieve the vision.

New footway seating provided to maximise the benefit of the existing wide footways. Where possible, seating is placed close to street trees to provide shade and shelter.

Pavement widths maximised at junctions to reduce crossing widths, slow turning vehicles, and improve the pedestrian experience. Rain gardens installed in built out areas to provide sustainable urban drainage and greening, continuing the strategy adopted by TfL.

Alternative surfacing to the carriageway at key junctions, such as buff coloured shell-grip topping, to break down the length of the street and assist wayfinding through highlighting side streets.

Illustrative depiction of Seymour Street

Illustration of ideas for Seymour Street

7.0 Next Steps

Next Steps

7.1 Recommendations

This report has set out a vision and a collection of strategies for the future of Edgware Road, which are based on extensive engagement with the local community, including residents, businesses, community, and cultural groups.

There are challenges to delivering a comprehensive Placemaking Strategy for any street. In the case of Edgware Road, this is no different. However, significant progress has been made to build consensus and there is strong momentum for creating positive change.

Whilst this document has no statutory status, it is intended to provide a guide and recommendations that can be adopted by Westminster City Council, TfL, landowners, Marble Arch BID, the Neighbourhood Forums, developers, and even tenants, allowing the vision to be realised incrementally as and when opportunities become available.

Further general recommendations are summarised as follows:

Partnership Working

The implementation of the Placemaking Strategies will rely on successful partnership working between Westminster City Council, TfL, Marble Arch BID, The Portman Estate, and the Church Commissioners. The Edgware Road Strategy Group (ERSG), which includes representatives from these organisation as well as local ward councillors, has been established to enable communication and collaboration and should continue to drive forward improvements to the street.

Establish Priorities

The ERSG should utilise the outlined strategies to guide public realm priorities for the next BID business plan. Key aspects are outlined in Section 5.0 as well as potential site specific projects. The management of aspects such as trees, phone boxes, and waste may follow a site-wide strategy.

Deliver improvements in the near future

There is an appetite for improvements and it is important to build on the momentum generated by the process of developing the Placemaking Strategy. A pilot project should be chosen for development so that there is evidence that improvements are afoot. It is recommended that Nutford Place be considered as this pilot project.

Continue Engaging

Engagement with residents and businesses should be maintained to help combat the risk of ‘consultation fatigue’. Further engagement should be undertaken for the key projects coming forward to ensure that these meet expectations.

Utilise Co-Design

Co-design should be considered when approaching the design of any of the key public space projects identified in the Placemaking Strategy. Nutford Place offers an exciting opportunity for co-design with young people given the close proximity of Hampden Gurney School.

Westminster High Streets

The character and conditions of Edgware Road are unique. However, it sits in close proximity to other high streets that are the focus of studies commissioned by Westminster City Council – Praed Street, Westbourne Grove, and Queensway. It is important to acknowledge the potential for these high streets to support improvements to Edgware Road through complementary developments. The ERSG should engage with the studies commissioned by Westminster City Council to ensure that the importance of Edgware Road is recognised.

Neighbourhood Planning

The Placemkaing Strategy has no statutory status, however, there are a number of recommendations which could be adopted by emerging neighbourhood plans and developed into design codes – both of which have statutory power to influence planning and development.

It is recommended that a shop front design guide become part of this design code, particularly as shop fronts are a focus for future funding by Westminster City Council.

‘Soft’ Placemaking

Edgware Road Strategy Group (ERSG) to commission a study into some of the ‘soft’ aspects of placemaking, such as management, maintenance, governance and stewardship.

Soft placemaking strategies should be informed by further evidence, such as a women’s safety audit.

Engagement workshop with the Hyde Park Paddington Neighbourhood Forum

7.2 Implementation

The Delivery Matrix below demonstrates that improvements can either be brought forwards as ‘projects’ (i.e. a complete public realm scheme for Nutford Place) or as components (i.e. a lighting scheme). The matrix indicates which strategies from the document are applicable to each of the key project spaces and should be used to help inform the priorities of the ERSG.

Gateways & Junctions

Access & Inclusion

Wayfinding

Public Spaces

Seating

Activation & Programming

Young People

Female Safety

Public Art

Green Infrastructure

Corners & Side Streets

Footways

Lighting

Active Travel

EV Charging

Shop Fronts

Forecourts & Pavements

Loading & Servicing

Meanwhile Uses

Chapel St/ Cabbell St Sussex Gardens Nutford Place Stourcliffe Street Bryanston Street Connaught Place Seymour Street Kendal Street

8.0 Appendices

The three Placemaking Principles below were developed to provoke conversations during the engagement sessions. They were not intended as design proposals for Edgware Road, simply to draw out opinions on whether the Placemaking Strategy should prioritise (01) the creation of a single, unified identity for the street, (02) focus on building better, safer connections across the street, and promoting activity on the side streets, or (03) break down the length of the street into a series of character zones.

The relative pros and cons of each option have informed the development of the Placemaking Strategy.

A ‘Civic Boulevard’ with a strong unified identity that promotes sociability, health, and sustainability.

Enlivened corners and enhanced junctions to improve accessibility, legibility, and connectivity to surrounding areas.

A high-quality retail environment that provides for the needs of local residents and visitors, both day and night.

Urban Analysis

The following pages of this document include mapping, research and analysis undertaken at the initial stage of the Placemaking Strategy.

Collecting this research helped to shape the strategies and design principles for Edgware Road by providing a detailed understanding of the area’s existing conditions and opportunities, such as its diverse community, commercial activity, and accessibility. Having this data provides a foundation for informed and specific design strategies that would address the needs of Edgware Road environmentally, economically and culturally.

Urban Analysis

Independents & Chains

This mapping exercise evidences the high number of independent businesses on Edgware Road, which inform its particular identity.

Urban Analysis

Retail streets

This mapping exercise evidences that Edgware Road is disconnected in terms of retail and business from nearby local shopping streets. This suggests that consumers have potential to discover these complementary amenities should there be a strategy supporting better connectivity and access.

A - Seymour Place. Photo: Marble Arch BID

B - Main shopping streets. Photo: Drapers

Small/local shopping streets

Main shopping streets

Edgware Road

Footway widths

This mapping exercise indicates the varying widths of the footways along Edgware Road, impacted by business forecourts which currently vary in depth. This is key to the pedestrian experience and also significant for accessibility. Footfall is considerably higher during the summer months, as well as generally along the eastern pavement where there are more stations and retail shops*. Strategies should ensure that the pavement experience is safe and legible for all users as well as have an overall aesthetically clean appearance.

*Data from Edgware Road Insights Study: Final Report

A - Narrow pavements with forecourts

B - Wide pavements with no forecourts

Pedestrianised/dwell spaces

Urban Analysis

Deliveries

This mapping exercise evidences that loading areas are spread between the main road as well as to the rear and sides of main blocks on Edgware Road. There are several instances of deliveries unloading onto pavements shared with pedestrians. This impacts the spatial, safety and functional aspects of any future public realm projects, as well as the general pedestrian experience. Strategies must carefully manage the needs of businesses, pedestrians and vehicles, as this existing system is key to the local economy.

A - Parking on pavement

B - Loading areas

Loading areas

Urban Analysis

Active and passive frontages

This mapping exercise records the variations between active and passive frontages both on Edgware Road and its surrounding area. Consideration of this is important in the design of public realm improvements. For example, seating provision may be better suited in proximity to busy active frontages as a point of rest or meeting. This mapping also can also be considered in parallel with safety audits for women, girls and gender diverse people for whom spaces with passive frontages that are dimly lit may contribute to a feeling of risk.

Urban Analysis

Edgware Road, as part of the Transport for London Road Network (TLRN), handles a significant volume of traffic. This mapping exercise considers the movements of various vehicles and cyclists, evidencing that traffic flows junction with other busy roads. Any future changes or adjustments must consider the major reliance of vehicles, particularly buses, on Edgware Road. The mapping also indicated that cycle lanes are limited, suggesting an area of improvement, particularly so that vehicles, cyclists and pedestrians can negotiate the busy road safely.

All-vehicle Lane

No Lane Markings

Bus Lane

Cycle Lane / Cycleway

Proposed Cycle Lane

Signalled Crossing with Pedestrian Signal

Signalled Crossing without Pedestrian Signal

Urban Analysis

Businesses

opening hours

The business hours of ground floor uses on Edgware Road has been mapped to better understand the location and distribution of businesses that contribute to the daytime versus night-time economy.

1. Businesses open 6am-12pm:

This mapping indicates that the majority of businesses are open during the morning.

2. Businesses open 12pm-6pm:

This mapping indicates that the vast majority of businesses are open during this time. Those not coloured are not necessarily closed, but insufficiently accurate data was available to determine hours of opening or the premises was vacant at the time of analysis.

3. Businesses open 6pm-12am:

This mapping shows that a high proportion and even distribution of businesses are operating between these hours.

4. Businesses open 12am-6am:

This mapping shows a higher concentration of these businesses on the west side of the street, which are fairly evenly distributed, although there is generally a greater concentration at the northern end of the street anchored by the Hilton London Metropole.

[Analysis was undertaken in July 2023 and was considered to be accurate at that time.]

1. Businesses open 6am-12pm

Businesses open 6pm-12am

2. Businesses open 12pm-6pm

Businesses open 12am-6am

Urban Analysis

Road Traffic Accidents

This mapping exercises evidences the locations and severity of road accidents along Edgware Road. It illustrates that accidents typically happen in close proximity to junctions. Recent and ongoing improvements by TfL at junctions is, therefore, welcomed.

[Analysis was undertaken in July 2023 and was considered to be accurate at that time. The source data spanning from 2013 to 2022 indicates 50+ serious traffic incidents, mostly around or near junctions.]

https://www.crashmap.co.uk, https://www.think.gov.uk/thinkmap/

Urban Analysis

Road Traffic Accidents

Edgware Road is part of the Transport for London Road Network (TLRN) and therefore handles a significant volume of traffic. As such, it has a higher risk of traffic incidents, and strategies for improvement should acknowledge this, particularly for the safety of pedestrians and cyclists.

Road traffic incidents refer to any damage, injury or disruption involving vehicles on public roads, which can also result in fatalities. These can result from various factors such as speeding, distracted driving, poor road conditions or weather. Assessing this data highlights specific areas of risk, such as junctions. Edgware Road has several busy intersections and therefore improved layout and signage could be part of a strategy to manage traffic safely. The data also indicates increased risk to cyclists, which can be correlated with a lack of designated cycle lanes.

Addressing and responding to road traffic incidents is key to making Edgware Road a safe pedestrian, cyclist and vehicle route.

[Analysis was undertaken in July 2023 and was considered to be accurate at that time. The source data spans from 2013 to 2022.]

Accidents at night-time are as frequent as in the daytime

[130+ incidents between 6pm and 6am]

Roughly half of casualties are cyclists [70+ incidents] There was 1 fatal incident in the last 5 years

https://www.crashmap.co.uk, https://www.think.gov.uk/thinkmap/

Most incidents happen at junctions [120+ incidents]

Most incidents happen in inclement weather [150+ incidents]

6 incidents had child casualties none serious or fatal

Block Audit

The architecture of Edgware Road is extremely varied, owing to both the pattern of land ownership and the extent of bomb damage during WWII. This has resulted in the emergence of a number of distinct Character Areas, loosely defined by ownership boundaries.

A Block Audit was undertaken to better understand the architectural character and period of the buildings and how this varies along the length of the street.

A summary of the character area boundaries are detailed opposite, with detailed analysis on the following pages.

A1 Marble Arch Place

A2 Upper Berkeley Street Cluster

A3 Nutford Place Cluster

B1 Grosvenor Court Mansions & Connaught Cluster

B2 Portsea, Park West & Water Gardens

C Harrowby Street & Crawford Place Cluster

D Winchester House Cluster

E Old Marylebone Road Historic Cluster

F Star Street Cluster

G Chapel Street Cluster

H Praed Street-Edgware Road Gateway

• Recent 8-storey-plus modern developments completed in the past decade mark the corner between Edgware Road, Marble Arch and Oxford Street.

• Large and tall frontages with deep commercial units with mid to high-end offer at ground level. Frontages toward south side tend to be passive.

• Sculpture marks the beginning of green passage to Bryanston Street; green passage does not seep past corners onto forecourt areas.

• Some outdoor dining licensed areas towards York House.

• The architecture of this cluster ranges from post-war developments to the north (i.e. Garfield House), interwar developments (i.e. Evelyn Court) and recent developments (i.e. Marble Arch House) to the south.

• Most developments are around 8 storeys tall; the permitted development for Garfield House will meet the 8-storey datum.

• Continuous stretch of active frontages ranging from high to lower-end offers, with a range of multiples (e.g. Tesco Express) and independents, including the famous Maroush Express.

• Some outdoor licensed areas, with tables that sit two covers.

• Most small to medium units have awnings, although these vary in size, colour and quality.

• Some forecourts are being used to advertise goods; presence of A-boards.

• Variety of furniture used to delineate licensed boundaries, e.g. cafe banners and rope barriers.

• Two mixed-use blocks bank onto an important public realm area – Nutford Place – a rare space for pause along Edgware Road, with the newly completed Regent House to the south, and Forset Court to the north from the interwar period.

• Corner units of Forset Court have significant draw; the southern corner (currently Al Arez) has a generous licensed area facing onto Nutford Place, generating positive activity and providing passive surveillance on public space.

• Fascia treatments differ significantly on both blocks, with standardised fascias along Regent House, and independent treatments for Forset Court.

• No forecourt activation for Regent House; unlike other character areas, only food and beverage occupiers use forecourts at Forset Court. Other businesses do not use them.

• Visual connectivity towards Seymour Place and the heart of the Portman Estate.

A3

Street Scene

Typical Shop Front

A1: Marble Arch Place

A2: Upper Berkeley Street Cluster

A3: Nutford Place Cluster

• This cluster marks the development associated with the ‘Connaught area’ north of Hyde Park. It is mainly characterised by Georgian architecture, - such as Connaught Place - with the exceptions of Grosvenor Court Mansions and the Victory Services Club (VSC) building.

• Active frontages are concentrated towards the north, with notably the Grade II listed former bank building marking the end of Connaught Street.

• Presence of coordinated forecourt planting, but forecourt use varies.

• Inactive vacant units (at time of survey) due to Maroush’s departure.

• This stretch of Edgware Road is marked by the three post-war major mansion blocks, which were consecutively completed from south to north and are stylistically distinct – Art Deco, Art Moderne and Brutalist.

• Some forecourts are being used to advertise goods; presence of A-boards.

• Variety of furniture used to delineate licensed boundaries, e.g. plastic sheets, cafe banners and rope barriers. There are different floor treatments for forecourts. Diwan Damas has significant forecourt activity due to fridge stall setup.

• With the exception of a few (e.g. Shishawi), most outdoor licensed areas are laid out to accommodate two covers per table.

• Mostly occupied by independents, with a few that are subdivided internally for different businesses.

• Since the closure of the Arabic Centre (site of Shishawi), many of its functions and services have distributed and multiplied along the street.

• Constant loading and servicing activity due to the number of independents.

• Most small to medium units have awnings, although these vary in size, colour and quality.

• Corner units at Connaught Street and Kendal Street junctions are positive contributors to streetscape but have been vacant; corner unit at Burwood Place has dead frontage facing the public realm area.

• Burwood Place and Sussex Gardens corners, book-ending The Water Gardens, have important amenities for the road but public realm enhancements stop at the corners.

• The overhang of Water Gardens, whilst providing shade and shelter, impacts on visual engagement with businesses across the street.

• Illuminated wall-mounted signs abound along the Water Gardens stretch.

• Tree-lined, but relatively narrower pavements at Water Gardens; constant parked cars and loading activity along frontages.

B2

Street Scene

Typical Shop Front

B1: Grosvenor Court Mansions & Connaught Cluster

B2: Portsea, Park West & Water Gardens

B2: Portsea, Park West & Water Gardens (continued)

• The stretch is characterised by low-rise buildings from interwar and postwar eras, notably with the central Art Deco former Woolworth’s building, currently occupied by Waitrose. The exception is a narrow corner building (184A) at the Crawford Place junction.

• Forecourt use is minimal on this stretch.

• Footfall is higher on this side of the street due to light direction and width.

• No awnings present, due to nature of buildings and businesses.

• This urban block consists of two significantly taller modern developments –the tiered 1-3 Crawford Place building with bay windows, and Winchester House.

• The corner at 1-3 Crawford Place is activated by business activity by the occupier (Alvina), regularly drawing onlookers.

• Similar to other clusters primarily characterised by modern development, forecourts are not delineated by different ground treatments.

• There is modest forecourt use along this stretch. A-board displays are present.

• There is generous paving space outside Halifax on the corner of Old Marylebone Road, which is currently under-used.

• This cluster consists of some of the oldest buildings along Edgware Road, reflecting a range of architectural styles and typologies with different datums – this particularly distinguishes it from other active frontages.

• The south side is primarily occupied by independents; the north side, closer to the three stations, has a few multiples.

• The two junctions – Old Marylebone Road and Chapel Street – are marked by businesses that continue the active frontage down to the side street (Noor Supermarket and Maison Du Sultan).

• Awnings are usually only present for food-related businesses, adding to the heterogeneity of the streetscape.

• A-boards and forecourt activation abound, whether for storage, display, and dining.

• There is some business activity on first floors, although their physical presence is discreet.

Street Scene

Typical Shop Front

C: Harrowby Street and Crawford Place Cluster

D: Winchester House Cluster

E: Old Marylebone Road Historic Cluster

• Anchored by the Cambridge Court mansion block to the south, the cluster is characterised by a variety of Georgian and mock-Georgian buildings.

• Robertsons is particularly significant as one of the most enduring occupiers of the street, with wall-mounted signs and fixtures that contribute to the character of the cluster.

• This character consists of three blocks of very different styles and ages. Capital House built 1991 on Edgware to the east, the Victorian Edgware Road Underground Station, a tiled TFL operational building completed in 2012, and the Art Deco Griffith House to the east.

• Building heights range from Capital House’s tower to single storey garages.

• Apart from Marks and Spencer store windows and the entrance to Edgware Road Station, the area is all passive facades, back-of-house spaces and high wall protecting the uncovered TfL tube lines.

• There are no areas of forecourt activation and limited F&B supply.

• There is limited visual connection or way finding to direct pedestrians from Edgware Road to the TfL station.

• This cluster is dominated by post modern and contemporary blocks, including the Hilton London Metropole which opened in 1972. There is one surviving historic building on the corner of Praed Street and Harbet Road (no.10).

• The character area is dominated by tall blocks (10+ storeys) with some 2-4 storey stepped facades along Praed Street.

• Although the Hilton provides a generous entrance space with some potted plants on Edgware Road, the corner of Praed Street mainly consists of passive facades.

• The area provides pedestrian links to Paddington Basin and other open public spaces, but lacks clear wayfinding from Edgware Road.

• Praed Street provides the predominant link for commuters and tourists travelling from Paddington into Edgware Road and central London.

Street Scene

Typical Shop Front

F: Star Street Cluster

G: Chapel Street Cluster

H: Praed Street-Edgware Road Gateway

The character areas across Edgware Road contain multiple different building typologies. These consist of; historic terraces and corner blocks, mansion blocks, post-war commercial / mixed-use blocks and 21st century developments. The following pages provide an overview of the characteristics found in these main typologies.

Post-war

Other

Historic Terrace and Corner Blocks

Mansion Blocks

Commercial/Mixed-use Blocks

21st Century

Mansion Block

Post-war Commercial / Mixed-used Blocks

Historic Terraces & Corner Blocks

21st Century New Builds

• Ownership: Complex leasehold structures on upper residential floors.

• Size: Generally occupy entire urban blocks, ranging from 6 to 8-storeys tall.

• Period: Most mansions blocks were built during the interwar period.

• Style and architectural presence: Most mansion blocks have strong street frontages. The majority featured on Edgware Road have defined architectural languages (e.g. Art Deco, Art Moderne, Brutalist), and usually follow a consistent ground-to-first floor datum, with a commercial ground floor and residential upper floors. The corner units tend to have large floorplates; currently not all have active frontages on either side.

• Entrances: Some have residential entrances facing onto Edgware Road, others are orientated to side / back roads.

• Greening: Minimal presence of management-led greening, with the exception of Grosvenor Court Mansions.

Mansion Block

Above: Grosvenor Court Mansions, with Salt Bar occupying corner unit at Seymour Street junction.

Below: Park West, with small mid-sized commercial units at ground floor.

Above: Portsea Hall and Royal Cinema, photo taken in the 1930s.

Below: Portsea Hall, with corner unit at Kendal Street junction.

Above: Sainsbury’s at Forset Court, 136 Edgware Road, photo taken in 1953.

Below: Mindels at same unit at Forset Court, 136 Edgware Road today.

Post-war commercial / mixed-used blocks

• Ownership: Mostly owned by individual owners towards the north end of Edgware Road. Some within TPE and CC towards the south.

• Size: Generally occupy a significant stretch of a urban block, if not in its entirety, with a range of low (3-storeys), mid (7-storeys) to high rise (24-storeys) developments.

• Period: Mostly built post 1945.

• Style and architectural presence: There are a variety of styles and range of architectural merit for post-war development (e.g. low-rise department stores to Richard Seifert’s hotel). Most maintain a commercial ground floor for Class E uses.

• Entrances: Most entrances to upper-floors usually located off Edgware Road.

• Ground-floor frontages: Longest commercial frontages and fascias on Edgware Road (for supermarkets and Marks and Spencer); smaller frontages for small-mid-sized units.

• Greening: Minimal presence of greening.

Above: Corner of 1-3 Crawford Place. Below: Waitrose, 168-176 Edgware Road, ex Woolworth .

Above: Corner of Victory Services Club, at Seymour Street junction.

Below: Marks and Spencer, leading to Chapel Street junction.

Above: Corner of Meridien House, at Upper Berkeley Street junction. Below: Garfield House.

21st Century New Builds

• Ownership: Generally simpler leasehold structures, with head leases sold to developer.

• Size: Generally occupy entire urban blocks, ranging from 8-storeys tall (street-facing), to 17-storeys tall (set-back from street).

• Period: Built in the 21st century.

• Style and architectural presence: Proportionally these blocks tend to reference the mansion blocks, although there are taller developments set back from the immediate street line. Most maintain a commercial ground floor for Class E and F uses, although not all are active frontages.

• Entrances: Most upper-floor entrances located off Edgware Road.

• Ground floor frontages: Units generally have consistent fascia treatment. Unlike other typologies, units typically have larger closed glazed surfaces.

• Greening: Greening limited to some forecourt planting.

Above: Marble Arch Place, consisting of two mixed-used buildings and residential tower The Bryanston. Below: Corner units leading onto passage between the two buildings.

Above: Marble Arch House. Below: Ground floor unit of Marble Arch House, currently occupied by Paul with licensed outdoor area.

Above: Corner of Regent House, at George Street junction. Below: Ground floor frontages of Regent House.

• Ownership: Mostly owned by individual owners towards the north end of Edgware Road. Some within CC ownership towards the south.

• Size: Generally follow historic urban grain, ranging from 4 to 6-storeys tall.

• Period: Most date from the 18th-19th century.

• Style and architectural presence: The historic terraces towards the north preserve the finer historic urban grain, with small ground floor units contributing to a more eclectic and heterogenous streetscape. Corner blocks, especially the ones in the CC area are architecturally significant and mark the transition between Edgware Road and the Hyde Park Estate.

• Ground floor frontage: Small ground floor frontages, following rhythm of traditional high streets.

• Greening: Greening limited to some hanging baskets in CC’s area.

Historic Terraces & Corner Blocks

Above: 228 Edgware Road, home to M&S, in the 1912s. Below: 228 Edgware Road today. M&S previously took over 230 in 1920s, but the merged unit has been reconverted to two units.

Above: 1 Connaught Street c.1850-60, hosting Westminster Bank. Rich Italianate arcaded casino design.

Below: 1 Connaught Street today, until recently hosting Maroush Gardens.

Above: 2 Crawford Place hosting shoe repairers, photo taken by Elliott & Fryin 1950.

Below: 2 Crawford Place today, remaining historic building in otherwise redeveloped block.

Post-war Commercial / Mixed-used Blocks

Characteristics

• Ownership: Complex leasehold structures on upper residential floors.

• Size: Generally occupy entire urban blocks, ranging from 6 to 8-storeys tall.

• Style and architectural presence: Most mansion blocks have strong street frontages. Most on the road have defined architectural languages (e.g. Art Deco, Art Moderne, Brutalist), and usually follow a consistent ground-to-first floor datum along Edgware Road, with a commercial ground floor and residential upper floors. The corner units tend to have large floorplates; currently not all have active frontages on either side.

• Greening: Minimal presence of management-led greening, with the exception of Grosvenor Court Mansions.

• Ownership: Mostly owned by individual owners towards the north end of Edgware Road. Some within TPE and CC towards the south.

• Size: Generally occupy a significant stretch of a urban block, if not in its entirety, with a range of low (3-storeys), mid (7-storeys) to high rise (24-storeys) developments.

• Style and architectural presence: There are a variety of styles and range of architectural merit for post-war development (e.g. low-rise department stores to Richard Seifert’s hotel). Most maintain a commercial ground floor for Class E uses.

• Greening: No greening.

• Ownership: Generally simpler leasehold structures, with head leases sold to developer.

• Size: Generally occupy entire urban blocks, ranging from 8-storeys tall (street-facing), to 17-storeys tall (set-back from street).

• Style and architectural presence: Proportionally these blocks tend to reference the mansion blocks, although there are taller developments set back from the immediate street line. Most maintain a commercial ground floor for Class E and F uses, although not all are active frontages.

• Greening: Greening limited to some forecourt planting.

• Ownership: Mostly owned by individual owners towards the north end of Edgware Road. Some within CC ownership towards the south.

• Size: Generally follow historic urban grain, ranging from 4 to 6-storeys tall.

• Style and architectural presence: The historic terraces towards the north preserve the finer historic urban grain, with small ground floor units contributing to a more eclectic and heterogenous streetscape. Corner blocks, especially the ones in the CC area are architecturally significant and mark the transition between Edgware Road and the Hyde Park Estate.

• Greening: Greening limited to some hanging baskets in CC’s area.

Challenges and Opportunities

Redevelopment opportunity low due to complex ownership structures. Wholesale retail curation is challenging.

Corner ground floor units, which tend to have large floorplates, have huge potential for enhancing junction corners on Edgware Road.

Opportunity to establish business incubators in vacant units to nurture businesses that share the values and aspirations of project partners.

Opportunity to strengthen each mansion’s block identity (e.g. awnings, fascia), whilst respecting each block’s architectural style and features.

Opportunity to explore greening enhancements at podium level for mansion blocks such as Portsea Place and Water Gardens.

Reduced opportunity for large-scale redevelopment. Wholesale retail curation is challenging.

Some blocks have low architectural merit (e.g. poor servicing strategy).

Large floorplate units, some of the buildings have deep floorplates suitable for multiples or major independent occupiers; the future of these units need to be safeguarded.

Opportunity to establish business incubators in vacant units to nurture businesses that share the values and aspirations of project partners. Opportunity to identify future facade enhancement projects (e.g. window replacement, recladding with high-quality materials).

Opportunity for roof greening projects to boost biodiversity.

Character of ground floor commercial activity has yet to be established. Retail curation is challenging given disparity in offer across the street. Large floorplate units, some of the buildings have substantial floorplates suitable for multiples or major independent occupiers; these will can become main attractors.

Opportunity to develop strategy for forecourt activation and greening. Opportunity to develop associated public realm areas (e.g. Nutford Place outside Regent House) and strengthen their connection with the rest of the street.

Opportunity for more ambitious owner-led multi-level planting enhancements.

Conservation and maintenance opportunity low due to disparate ownership and lack of planning protection.

Long-term vacancies and lack of investment due to large capital costs associated with renovating and upkeeping building stock.

Corner blocks have huge potential to strengthen transversal connections on Edgware Road, especially to the Connaught Village.

Opportunity to explore greening enhancements at roof and balcony levels.

Opportunity to commission art and wayfinding pieces to mark corner and route to associated destinations.

Mansion Blocks

Historic Terraces & Corner Blocks

21st Century New Builds

» Grosvenor Court Gardens (Architect: North Robin and Wilsdon)

» Portsea Hall (Architect: T. P. Bennett & Son)

» Dudley Court

» Evelyn Court

» Park West

» Forset Court (Architect: F J Wills, and Goldsmith and Osburn)

» Water Gardens

» Cambridge Court (Architect: Marshall and Tweedy)

Continuous ground floor plinth, with consistent datum.

Substantial roof surfaces, potential for introducing greening (likely low-weight and extensive) and biodiversity.

Corner units with two frontages; potential for uplift, refurbishment and alterations to create more accommodating thresholds and support corner activation.

Some units are occupied by service providers who do not have active frontages. Future leasing strategy can provide guidance on frontage treatment to offer higher quality passive/semi-active frontages.

Some businesses occupy two or more units.

• Forecourt areas consistent along the length of mansion block.

• Existing pavement lights could be continued to create a consistent approach across the area.

• Potential for forecourt paving material to be reviewed.

• Shopfront and awning design sometimes at odds with planning policy.

• Forecourt use sometimes generates additional boundaries on the street and do not always consider impact on immediate neighbours.

• Advertisements abound and contribute to the character of the street.

• Potential for consistent lighting strategy.

Mansion Blocks

Characteristics

Opportunities

Examples on Edgware Road

Post-war Commercial / Mixed-used Blocks

» Victory Services Club

» Meridien House

» Garfield House (Architects: Foster Wheeler Limited, Henry J Mein, and T P Bennett and Son)

» Winchester House

» Hilton London Metropole

» Marks and Spencer

» Waitrose, 68-176 Edgware Road (ex Woolworths, Architect: J William Stevens)

» Grosvenor Casinos, 150-162 Edgware Road (Architects: Arthur Swift and Partners, Hildebrand and Glicker, J Reeve Young, and Paton Pitt and Associates)

Continuous ground floor & first floor plinth, with consistent datum.

Podiums have potential for greening (likely low-weight and extensive) and biodiversity.

Corner units with two frontages.

Some businesses occupy two or more units.

Limited greening.

• Forecourt areas consistent along the length of the block.

• Potential for forecourt paving material to be reviewed/repaired.

• Opportunity for shopfront and awning design to align with planning policy.

• Potential for forecourt use to remove additional boundaries on the street and consider impact on immediate neighbours.

• Advertisements abound and contribute to the character of the street.

• Projecting signs above shops to be clearer.

• Potential for consistent lighting strategy.

• Potential for planters/greening strategy.

Characteristics

Opportunities

Examples on Edgware Road

Continuous ground floor commercial use.

Long frontages for large commercial floorplates.

No or very limited forecourt use for large occupiers (e.g. supermarkets).

• Forecourt areas consistent along the length of the block.

• Potential for forecourt paving material to be reviewed/repaired.

• Opportunity for shopfront and awning design to align with planning policy.

• Potential for forecourt use to remove additional boundaries on the street and consider impact on immediate neighbours.

• Advertisements abound and contribute to the character of the street.

• Projecting signs above shops to be clearer.

• Potential for consistent lighting strategy.

• Potential for planters/greening strategy.

Post-war Commercial / Mixed-used Blocks (continued)

Characteristics

Opportunities

21st Century New Builds

» Marble Arch Place

» York House

» Marble Arch House

» Regent House

Ground floor commercial use.

Units tend to be bigger and have taller ceiling heights.

Unified fascia treatment.

Large glazed surfaces.

Limited use of forecourt.

• Wide new pavements have potential for forecourt activity.

• Currently blank shop frontage creates the opportunity for curated and cohesive inhabitation.

• Potential for consistent lighting strategy.

• Potential for planters/greening strategy.

Characteristics

Opportunities

Examples on Edgware Road

» 45-47 Edgware Road Ground floor commercial use.

Corner units have long or multiple frontages and forecourts.

Smaller independent or local chain businesses.

Corners provide opportunities to become links to the surrounding areas, such as Connaught Village.

• Wide forecourts enable four person seating.

• Current planters with fake flowers could be replaced with living greenery.

• Consistent forecourt widths with the potential for cohesive floor surface.

• Opportunity for shopfront and awning design to align with planning policy.

• Potential for consistent lighting strategy.

Historic Terraces & Corner Blocks

Characteristics

Opportunities

Examples on Edgware Road

357 Kennington Lane London, SE11 5QY

T 020 7703 3555

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