Our Vitals

The strategic planning process has provided our entire stakeholder community the opportunity to reflect on an essential question: How do we know, year over year, if we are successful? Through this process, we have clarified our response by developing organizational Vitals. These core metrics serve as a “pulse check” on our progress and our success year over year.

We also recognize that measuring certain elements of our mission, like student success and community engagement, will take further examination by additional groups. As a result, we will prioritize the development of an additional five Vitals during the first phase of this plan’s implementation. They are:

Student Success

Program Accessibility

Marburn Community Engagement

Columbus Community Engagement

Marburn Community Diversity

Marburn

% growth in the number of students, families, and educators served through Marburn EC directly and indirectly

% of students who reenroll year over year Faculty

% of faculty and staff members engaged per annual survey

Overall net promoter score (NPS) of faculty and staff

% of faculty and staff returning year over year

Cash reserve equals six months of operating expenses