Detroit Edison Expands Appliance Repair Plan DETROIT, Aug. 14 /PRNewswire/ -- Detroit Edison customers can eliminate worries about paying for basic appliance repairs by joining the utility's appliance repair plan now available for the first time to all its Southeastern Michigan customers. The $9.99 per month package offers an appliance service contract that covers parts and labor for repairs due to normal mechanical failures for refrigerators, oil, gas or electric furnaces and gas or electric water heaters and ranges. Customers can sign a one-year contract for a limited time at the $9.99 monthly fee, a savings of nearly one dollar on the regular $10.95 per month price.
Other appliances can be included in the service contract for an additional $3.49 per month per appliance. Additional appliances that can be covered include window or portable air conditioners, microwave ovens, chest or upright freezers, dishwashers and electric outdoor post lanterns. The utility also offers other packages that will provide coverage for central air conditioners, washers and gas or electric dryers at low monthly fees.
"This plan gives customers the peace of mind that comes from knowing they won't face major, unanticipated repair charges,"
said Robert J. Buckler, Detroit Edison senior vice president for energy
marketing and distribution. "It provides one number to call and someone they can trust when their appliances need repairs. Generally, one repair pays for the plan's annual cost."
The plan will cover selected parts for all listed appliances regardless of age or model and an unlimited number of repairs. If repairs covered by the plan cannot be made because of age or availability of parts, the customer will receive up to $150 toward a new model. Customers who do not make a claim may cancel at any time.
Detroit Edison introduced its appliance repair plan through a pilot program in Wayne and Macomb counties last year. The plan offers a network of qualified, reliable service specialists who answer calls around the clock 365 days a year. Participating customers will receive a toll-free hotline number to call when appliance repairs are needed. Customers are billed monthly with their Detroit Edison statement.
For further information about Detroit Edison's appliance repair plan or to request an enrollment form, call 1-800-395-5582.
SOURCE Detroit Edison
-0- 08/14/96 /CONTACT: Mary Kay Bean, 313-235-8809, or Lorie N. Kessler, 313-235-8807, of Detroit Edison/
(DTE)
CO: Detroit Edison ST: Michigan IN: OIL UTI SU:
SC -- DEW025 -- 4253 08/14/96 12:51 EDT http://www.prnewswire.com
https://www.thefreelibrary.com/DetroitEdisonExpandsApplianceRepairPlan-a018576296