Schönox Offers Social Distance Learning Program

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Schönox Offers Social Distance Learning Program

Schönox Social Distance Learning covers a wide range of topics including self-leveling techniques, synthetic and hybrid technologies, primer selections, subfloor analysis, moisture mitigation solutions, and product systems designed to meet subfloor challenges.

Schönox HPS North America is now offering a Social Distance Learning program making a diverse set of training opportunities available to its customers. Webinars, CEUs, livecast demonstrations, and industry discussions are underway engaging distributors, con

tractors, architects & designers, and flooring professionals.

“Schönox Social Distance Learning is providing opportunities for professionals to broaden

their knowledge base, but this is also a platform for them to engage with one another and

prepare for the other side of this crisis,” explained Thomas Trissl, Principal, Schönox HPS

North America. “We wanted to help professionals keep the long view while gaining a sharper

set of skills, current product knowledge, and fresh project ideas.”

Schönox Social Distance Learning covers a wide range of topics including self-leveling

techniques, synthetic and hybrid technologies, primer selections, subfloor analysis, moisture

mitigation solutions, and product systems designed to meet subfloor challenges. There are

prescheduled course times, but there are also opportunities for flexible scheduling based on

the interests and needs of professional groups and firms. Those interested in participating

can contact Carol Morris at 855-391-2649 or contact your local sales representative.

“In recent days, we have seen the importance of strong, efficient subfloor renovation work

in the conversion of hospitality and office spaces into hospitals so it’s no surprise that the

flooring community is particularly interested in the speed and strength aspects of Schönox

products,” explained John Bonney, Vice President – Sales Operations, Schönox HPS North

America. “Participation in the training sessions and courses has far exceeded our expecta

tions, and we think with good reason.” ❚

Education & Information is the Primary Focus at Schönox

Wednesday, the 11th day of March 2020, changed our world in the United States as President Donald Trump announced he was declaring the coronavirus pandemic a national emergency. We heard it, but what that meant or how our lives and livelihood would change not in weeks but in some cases hour-by-hour over the next 14 days could not truly be appreciated on that day. Who would be affected, how would we be affected, and how do we survive and persevere economically through this unprecedented time?

Schönox leadership, though strategically located across the US, immediately huddled together via conference calls and began brainstorming. Carefully considering all the dependent families on the payroll and a watchful eye on established goals, they set to work.

“Sales team members were almost immediately asked by customers not to come by their offices or job sites. Projects were put on hold indefinitely, and orders previously placed and ready for shipment were canceled. So, what were we going to do?” asked Thomas Trissl, Principal of Schönox HPS North America, Inc. The first bit of communication was that as a company, “We were going to remain positive; we were going to keep the doors open for as long as allowed, and we were going to pour information into our team members and our customers.”

Education and information became the primary focus. Provide as much educational and instructional information to our customers while they are now, some forcibly, at home. It became apparent quite quickly that “social distancing” was not going to be as temporary as people had hoped. So, let’s make the best of the situation; let’s turn lemons into lemonade.

“In recent days, we have seen the importance of strong, efficient subfloor renovation work in the conversion of hospitality and office spaces into hospitals so it’s no surprise that the flooring community is particularly interested in the speed and strength aspects of Schönox products,” explained John Bonney, Vice President of Sales Operations, Schönox

“We were going to remain positive; we were going to keep the doors open for as long as allowed, and we were going to pour information into our team members and our customers.”

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“We want to help our customers to be better prepared when all of us reach the other side of this crisis; many of our efforts are focused on that goal.”

In 2019, Schönox HPS had adopted and had started implementing sales training by

Miller Heiman. Now was the perfect time to focus on this training and expand foundational

teachings to other departments. A long list of wants and wishes were made as to the training

subjects that would be most helpful and could be accomplished at a distance, along with a

list of existing training classes that could be retooled or enhanced and taught at a distance.

Priorities were set and development and production began on live webinars, AIA approved

CEUs, and a series of training videos.

The first two webinars, developed with Fuse Alliance, Starnet, and distribution partners

in mind, were fleshed out for a roll-out target date of 3/31, a mere 14 days after the ini

tial national emergency declaration. One centered around the basic product information

surrounding Schönox products of self-levelers, primers, and adhesives. The other strictly

focused on moisture mitigation products. While adhering to CDC guidelines, every product

from liquids to powder compounds were re-recorded in the Florence Support Center appli

cation room. At the same time, the trainers polished and honed their presentation skills in the

training rooms. Simultaneously a few states over, another team was professionally filming a

series of training videos and CEUs based on the AIA guidelines, that were scheduled to start

releasing the week of April 6.

While filming was going on in two states, sales team members were conferencing with

leadership and provided additional sales training tips and techniques. The future was and

is uncertain, but Schönox would know that upon reaching the other side, their team and

their customers would be ready. Ready to not only hit the ground running at their project

sites, but their customers would also be armed with the knowledge about products like

ZM Rapid, which dries in around 90 mins. Today’s shut down time is going to be tomor

row’s making up for lost time. Fortunately, Schönox has products that can reduce floor

ing prep from several days to a few hours, which will be critical once the social distancing

band is lifted.

“At Schönox we are always working hard to meet our customers where they need us

most on projects ranging from the everyday to the extreme and we are in a period where

the days are both of those things,” commented Carol Morris, Sales Operations Manager.

“We want to help our customers to be better prepared when all of us reach the other side

of this crisis; many of our efforts are focused on that goal.” ❚

Today’s shut down time is going to be tomorrow’s making up for lost time. Fortunately, Schönox has products that can reduce flooring prep from several days to a few hours, which will be critical once the social distancing band is lifted.