Northwestern University in Qatar (NU-Q

Residency Services • Applications for renewal of residence permits (RP): Receiving applications for renewing an RP that require approval from Expatriate Affairs Department for various reasons such as restricted period, age and more. • Applications for changing passport details: That require approval from Expatriate Affairs Department for various reasons such as restrictions on the person and passports with accompanying persons. • Applications for issuing RP: That require approval from Expatriate Affairs Department for various reasons such as passport expiry, fingerprint issues, medical test issues, etc. • Applications for RP cancellation: That require approval from Expatriate Affairs Department for various reasons such as vehicle ownership, employing/hosting expatriating, etc. • Applications for reducing residence violation fines: Receiving applications for reducing fines imposed on expatriates that requires approval from the Expatriates Affairs Department. • Tracking applications for residence services: To know their status and options to complete the application from the same screen. Services of search and follow up department • Complaints of leaving employment: The employer or the authorised person can submit a complaint against the employee who obtained his residence permit and left the work without any legal justification. • Financial claims (fines): This service allows the person's employers or companies to pay overstay fines, including fines for overstaying of persons required to leave the country. • Financial claims (tickets): This service allows the employer to pay the amount of travel tickets previously paid by the Ministry of Interior to ensure the quick departure of a person who is urgently required to leave the country. Personal or corporate employers of the departing employee can pay it after ensuring that the employee has left the country. • Visa purpose violation complaint: The employer or an authorised person can submit a complaint against an employee who did not complete the residency permit (visa) procedures and left employment without any legal justification. • Witness approval: This service allows the employer or an authorised person to add witnesses to the complaints of an employee leaving and/or violating employment contract. Applications for Recruitment Approval • Applications for approval of domestic worker recruitment by Qataris: This service allows Qatari citizens to get approval for recruiting domestic workers after presenting a detailed list of domestic workers at the time of application. If all the conditions are met, instant approval will be granted, or the application will be referred to the relevant committee, if the requirements have not been met. • Applications for approval of domestic worker recruitment by non-Qatari residents: This service allows expatriate residents to get approval for recruiting domestic workers. If all the conditions are met, the application will be referred to the relevant committee to look into it. • Tracking recruitment approval applications: This service allows applicants to track and follow up on the status of recruitment approval applications by uploading additional requirements if asked by the relevant committee to do so. Establishment Card Services • Issuing establishment card: The authorised person in the commercial register can get the establishment card issued electronically, whether for the main office or its branches, as per the required conditions. • Cancellation of establishment card: The authorised person in the commercial register can cancel the establishment card electronically, provided that there are no pending services on it, such as valid residence permits, visas and vehicle. Al Adeid Reporting Service (Communicate with us – Preventive Security) This service aims to communicate with members of society, and receive information and complaints regarding public morals:• Wrong behaviour • Threatening incidents • Administrative corruption • Violations in tourist destinations • To take necessary measures in coordination with relevant authorities. m