High Impact Presentation Skills Fast Track Management Guide: Š MBA 2007
Mark Butcher
An MBA Fast Track Management Guide
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High Impact Presentation Skills Fast Track Management Guide: © MBA 2007
Contents Introduction
2
The P.R.E.S.E.N.T! Model – Overview
4
P stands for Problems, Preparation, and Purpose
6
R stands for Rapport - how to build it with an audience and keep it
11
E stands for Equipment - which to use, common problems and effectiveness techniques
15
S stands for Structure – How to create a dynamic presentation that puts all of the right material in the right places
24
E stands for Engagement - how to use involvement strategies to keep audiences interested
33
N stands for Nerves - how to deal with them and deliver a confident and assured performance
40
T stands for Trouble - Dealing with troublemakers
44
Further reading
48
About the author
50
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High Impact Presentation Skills Fast Track Management Guide: © MBA 2007
Introduction About MBA
MBA, based in Newcastle upon Tyne, is one of the U.K.'s leading providers of training, consultancy and information to voluntary, community and statutory sector organisations. In the past 14 years we have worked with hundreds of organisations across Europe, Africa and the U.S.A. including the National Trust in London, the European Cultural Foundation in Amsterdam and the Carmichael Centre in Dublin. Our mission is to enable not-for-profit organisations and the individuals within them to exceed expectations and operate at a higher level.
About MBA Fast Track Management Guides
Each Fast Track Guide is designed to give you a quick overview of a specific management issue, covering all of the points and issues.
Other titles in the series include:
21 Ways to Manage Your Time
The 10 Golden Rules of Not-for-Profit Marketing
Peak Performance
The Magic Circle – Strategic Planning for Nonprofits
Influencing and Negotiating Skills
An Introduction to Project Management
Leading Your Team
Fundraising
Did you know? By joining MBA’s online Gold Membership Scheme you would receive four Fast Track Management Guides for free, hundreds of other Knowledge Bank management resources and our bi-monthly fundraising bulletin. Visit our web-site for more information (www.mba-consulting.co.uk).
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High Impact Presentation Skills Fast Track Management Guide: Š MBA 2007
About this Management Guide There are two ways to benefit from this publication. You can read it from cover to cover (we have kept it nice and short to help you). This will give you access to all of the key ideas, themes and issues related to the subject.
If you have more time though, you can work through the exercises, apply the learning to your own organisation and share your thinking with colleagues. Although this will demand more time, we strongly believe it will give you better results and real solutions to your specific challenges.
Taking your learning further You can find full details of the publications, training, consultancy services and information resources available from MBA Consulting at www.mba-consulting.co.uk .
ŠMBA 2007. All rights reserved. No part of this document may be reproduced in any form whatsoever without permission. The contents must not be lent, re-sold, hired out or otherwise circulated in any form, by way of trade or otherwise. Please feel free however to print hard copies for internal use within your organisation or team. www.mba-consulting.co.uk. Tel: 0191 226 7304/6
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High Impact Presentation Skills Fast Track Management Guide: Š MBA 2007
The P.R.E.S.E.N.T! Model – An overview The purpose of this guide is to give you
(N) Nerves - how to deal with them and
the tools you need to develop high impact
deliver a confident & assured performance
presentation skills. Using these tools regularly, you should be able to reach the
(T)
point where you can always perform
Trouble - Involving your audience
and dealing with troublemakers
confidently, without fear, demonstrating control and the ability to communicate effectively and with clarity. The ability to carry this off lies in practicing and mastering a number of key skills. P.R.E.S.E.N.T! is an acronym. It summarises 6 key parts to the planning and delivery of a brilliant presentation. The P.R.E.S.E.N.T! programme looks specifically at:
(P) Problems, Preparation, and Purpose In each of these categories, much can be
(R) Rapport - how to build it with an
gained by eliminating common mistakes
audience and keep it
and problems and being aware of a few simple rules.
(E) Equipment - which to use, common problems and how to improve their effectiveness.
(S) Structure - how to put a presentation together
(E) Engagement - how to use language, involvement and humour appropriately
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