High quality and cost effective training from the North’s leading training provider for non profit organisations
“Excellent! Interesting, thought provoking but most of all useful and practical.” Julie Fernyhough Jobs Education Training North
Contents Why choose us for your training needs? 2 Lead the Field 2010 special offers
• voluntary and community groups • local authorities
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Management, Strategy and Leadership Strategic and Business Planning
4
Leading and Building Your Team
5
Project Management
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Fundraising and Marketing
• social enterprises • charities
Fundraising from Trusts and Foundations 7 Fundraising from Business
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Creating a Fundraising Strategy
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Marketing non profit organisations
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Personal Effectiveness
Contact us
Time Management – Managing Yourself
11
Influencing and Negotiating Skills
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Managing Stress, Delivering Peak Performance and Positive Thinking
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Other things you need to know
Mark Butcher Associates (MBA)
Course Certification
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Suite 12
Your Lead the Field trainer
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Bringing the programme ‘in-house’
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John Buddle Work Village Buddle Road Newcastle upon Tyne
What else do we do?
NE4 8AW
Consultancy
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Fast Track Management Guides
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Tel: 0191 226 7304 / 6 Fax: 0191 226 7301
Securing your place
Email: mark@mba-consulting.co.uk Prices
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Booking form
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Terms and Conditions
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Book the whole programme and choose one of our excellent offers!
Why choose us for your training needs?
About mba MBA, based in Newcastle upon Tyne is one of the UK's leading providers of training and consultancy to voluntary, community and statutory sector organisations. In the past 20 years we have worked with hundreds of organisations across Europe, including the National Trust in London, the European Cultural Foundation in Amsterdam and the Carmichael Centre in Dublin. Our mission is to enable not-for-profit organisations and the individuals within them to exceed expectations and operate at the highest level. We believe passionately that all staff need access to the highest quality training. We deliver tailored, high impact and cost effective training programmes across a wide spectrum of organisational and personal excellence areas, including leadership, strategy, fundraising and personal effectiveness.
About From 2006 to 2009 over 500 delegates from more than 200 voluntary organisations became graduates of ‘Lead the Field’ - our groundbreaking management development programme. The courses that make up ‘Lead the Field’ constitute training of the very highest standard and seek to provide cutting edge skills, methods and processes to help non profit organisations excel in their work. You can choose to book on the whole programme – or cherry pick individual days.
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Book the whole programme and choose one of our excellent offers!
Book the whole programme and choose one of our excellent offers!
Special offers Book on the whole 10-day programme and choose one of the following special offers … •
Bring a colleague! – get a second 10 day delegate place at half price (worth at least £424 - and possibly much more, depending on the size of your organisation),
•
2 places anywhere on the programme for colleagues or trustees, completely free (worth up to £424),
•
Consultancy support or in house training for your team for one day from Mark Butcher (worth £850),
•
An online access to our Knowledge Bank, a huge management information resource designed to offer cutting edge advice and information to non – profit managers, trustees, team leaders and project workers. Knowledge Bank includes solutions to management and leadership problems, fundraising techniques, people management strategies, time management, personal effectiveness and much, much more.
•
All delegates who complete all ten days and who opt to pay an additional, one off fee of £75 +VAT can receive an ILM Development Award Certificate on completion of their course.
Every MBA course will give you:
Guidance by leading experts
Practical solutions to your business challenges
The latest breakthrough thinking and methods
A friendly and supportive atmosphere
Top quality course materials
Networking opportunities
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Book the whole programme and choose one of our excellent offers!
Management Strategy and Leadership
Strategic and Business Planning Newcastle upon Tyne, 4th of May 2010
Aims and outcomes Participants will learn how to review their organisations’ missions, agree aims and objectives, analyse risk, develop smart responses and implement and evaluate an effective strategic plan.
Who should attend?
This course is for managers, project leaders and trustees, who need to create winning business plans, guide their organisation through challenging times and manage change.
Content
How to write a great mission statement
The MAGIC CIRCLE strategic planning model
Identifying critical issues with environmental analysis tools
Pay –Off, prioritising your response and managing your resources
Structuring the plan - strategic and operational goals
Implementation – who does what by when and how?
Managing change
‘ Excellent! – will help with refreshing our strategic plan’. Jon Goodwin, Pentagon Partnership
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Booking Hotline 0191 226 7304 or 0191 226 7306
Management Strategy and Leadership
Leading and Building Your Team
Newcastle upon Tyne, 12th of May 2010
Aims and outcomes
This day focuses on key leadership skills, team development, team roles, situational leadership and supporting, directing and motivating the team. Who should attend?
This course is for managers, project leaders and trustees who need to manage people, get the best from their team, motivate others.
Content
What makes a leader?
Leadership versus Management
Getting the best from your people using Blanchard’s Situational Leadership
The team M.O.T
Producing high performance teams
Team development stages and management style
Belbin’s team role analysis
Motivation strategies
Practical workplace application of Maslow and Herzberg
‘The training was brilliantly delivered and I felt it really gave me an excellent foundation for developing as a manager.’ Laura Jackson, Percy Hedley Foundation
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Course funding available! Call Mark on 0191 226 7304 to find out more!
Management Strategy and Leadership
Project Management
Newcastle upon Tyne, 20th of May, 2010
Aims and outcomes
Discover how to create a plan, delegate the work, create task and time structures, undertake critical path analysis and deal with problems along the way to ensure the success of your project.
Who should attend?
This course is for managers, project leaders, fundraisers and trustees who need to design and implement projects, get results and hit targets.
Content
The 3 Ds of Project Management – Design it! Do it! Develop it!
Understanding the Project Life Cycle
Assessing critical issues
Project component analysis
Work Breakdown Structure
Sequencing tasks
Costing projects
Evaluating projects
“Very useful systematic approach to project planning – will help me to prepare carefully for any new aspect of our work.” Annemarie Norman, NIWE
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Book the whole programme and choose one of our excellent offers!
Fundraising and Marketing
Fundraising from Trusts and Foundations
Newcastle upon Tyne, 1st of June 2010
Aims and outcomes
Discover how to research trusts, overcome barriers, plan for future trends and write brilliant proposals for funding.
Who should attend?
Anyone that needs to raise more money from charitable trusts, to gain an edge on the competition for limited funding and write powerful and successful bids.
Content
How charitable trustees think and act
3 key barriers to success
How to research the market
The 7 stage proposal structure
Right and left brain engagement
Stunning Need Statements
Future trends
‘I put into practice the tips that we were given at the funding proposal workshops and good news we have recently been awarded £10k from lottery and £10k from NRF to carry out building conversion work- nice to know your training works. Thanks!’ Kim May, Streets Ahead
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Subsidised course places available! Call Mark on 0191 226 7304 to find out more!
Fundraising and Marketing
Fundraising from Business
Newcastle upon Tyne, 3rd of June 2010
Aims and outcomes
Delegates will identify what companies want and learn how they can offer support, how to research them, put a proposal together and make an approach.
Who should attend?
Anyone wanting to raise money, material or support from business for their project.
Content
An overview of company support for the community
What business offers
What you can offer companies to secure their support
Researching company funders
Mapping your needs (and what not to ask for)
How to research company givers
Preparing a proposal
Good practice
‘Our fundraising is going really well as a result of the course. We’ve used the approaches and models and had a great response. The course re-ignited my passion for fundraising!’ Roz Brown, Jubillee Debt Advice
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Booking Hotline 0191 226 7304 0r 0191 226 7306 www.mba-consulting.co.uk
Fundraising and Marketing
Creating a Fundraising Strategy
Newcastle upon Tyne, 8th of June 2010
Aims and outcomes
Our specially developed TARGET Model will demonstrate how to build on strengths, eliminate weaknesses, put the right funding mix together, create a fundraising team, identify where the big money is, ask effectively, use consultants appropriately and timetable the whole strategy. We also look at the key principles of fundraising and examine 4 key ways to raise core funding.
Who should attend?
This course is for trustees, managers and fundraisers who need to develop an effective fundraising strategy designed to get results.
Content
The 3C's of Successful Fundraising
Communicating successfully with funders
People and Paper driven strategies
Finding Core Funding
The TARGET model
Analysis, Aims, Action
Generating prospects
Engaging with donors
Building timescales into the plan
‘It was overall the best training that I have been fortunate enough to attend, very interesting and informative with a variety of trainers and also lots of fun too!’ Anne Shilton, Alnwick Community Development Trust
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Course funding available! Call Mark on 0191 226 7304 to find out more!
Fundraising and Marketing
Marketing Non-Profit Organisations
Newcastle upon Tyne, 11th of June 2010
Aims and outcomes
Sell your organisation, focus your marketing outcomes, produce brilliant promotional material and powerful copy – and pull it all together into a winning strategy
Who should attend?
Managers, project leaders and trustees who need to communicate their message effectively, stand out from the crowd and build support for their work.
Content
What is marketing? Creating a Marketing Strategy Marketing goals Getting the message across High impact promotional material golden rules and deadly sins Writing effective copy Developing a customer focus Understanding your competitors Working out your Unique Selling Propositions
‘Exceptionally high standard of training.’ Christine Durnion, Blind Voice UK
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Booking Hotline 0191 226 7304 0r 0191 226 7306 www.mba-consulting.co.uk
Personal Effectiveness
Time management – managing yourself
Newcastle upon Tyne, 28th of May 2010
Aims and outcomes
Delegates will learn how to prioritise, deal with paper overload, shorten meeting times (and get better results), tackle procrastination, eliminate interruptions, delegate effectively, say 'no' safely and lower stress levels.
Who should attend?
Anyone under pressure, managing multiple deadlines, juggling work and home responsibilities or being asked to hit demanding personal and organisational targets.
Content
“Excellent training – interesting and well paced.”
Doing the Right Thing
Goal Setting
80 / 20 Rule
Quadrant prioritising
Choosing the Right Time
The Golden Hour
The Hidden Hour
Structuring your day
Delegation
Saying 'No'
Getting the most from meetings
Managing a chaotic environment
Procrastination
Dealing with interruptions
Simon Bonnin, Learning First
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Course funding available! Call Mark on 0191 226 7304 to find out more!
Personal Effectiveness
Influencing and Negotiation Skills
Newcastle upon Tyne, 17th of June 2010
Aims and outcomes
We will show participants how to use body language to send powerful hidden messages, build rapport, deliver brilliant presentations and use psychological techniques such as the Contrast Principle and Social Proof to vastly improve your ability to influence others.
Who should attend?
Managers, project leaders or trustees who need to get the best from others, negotiate funding or contracts, deal with difficult people or influence and persuade.
Content
Characteristics of the influential
3 key ways to communicate
Learning body language
Getting emotional and rational buy in
Building Rapport
Neuro-Linguistic Programming (NLP)
The Reciprocation Rule
Consistency, Commitment and Compliance
Win/Win Negotiation
Negotiation tips and strategies
“The course was made more enjoyable because the person who delivered it was approachable, extremely knowledgeable and had a terrific sense of humour.� Caroline Mullen, Shilbottle Skills Centre
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Booking Hotline 0191 226 7304 0r 0191 226 7306 www.mba-consulting.co.uk
Personal Effectiveness
Managing Stress, Delivering Peak Performance and Positive Thinking
Newcastle upon Tyne, 18th of June 2010
“Excellent!� Ann Lye, Wansbeck CAB Aims and outcomes
This course will give participants a selection of advanced practical and psychological techniques to ensure that they achieve their most ambitious goals, build strong self belief, learn how to develop and use positive thinking skills, and handle stressful situations. Overall participants will be given a wide ranging toolkit to help them achieve more in their work and private life.
Who should attend?
Anyone who wants to succeed in high pressure environments, to strengthen their ability to deal with difficulties and setbacks and to manage stress.
Content
Characteristics of Peak Performers
Mapping your goals
The Wheel of Life
Mapping Your Roles
The Ladder of Achievement
Right Brain Goal Setting
Using the sub-conscious
Visualisation techniques
Positive Thinking
Self talk and neural pathways
3 steps to greater positivity
The science of luck
Peak Performance Model
Stress Management Toolkit
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Course funding available! Call Mark on 0191 226 7304 to find out more!
Course Certification Course Certification Gain the Institute of Leadership and Management Development Award
In 2007 we won recognition from the Institute of Leadership and Management and can now offer the ILM Development Award to go along with attendance on Lead the Field.
As the premier awarding body for Leadership and Management qualifications, ILM is uniquely placed to evaluate and endorse management training schemes that meet external benchmarks for development and we are delighted that they have providing instant industry-wide recognition of the standards and quality of our courses.
As a studying member of ILM, you will be entitled to the full range of services below - all available online.
Book loans & e-books
Book summaries
Career development
e-journals
Edge online
Member events
Newsroom e-bulletin
Skills files & resource guides
ILM shop
All delegates who complete all ten days and who opt to pay an additional one off fee of ÂŁ75 +VAT can receive an ILM Development Award Certificate on completion of their course, marking their professional development, along with one year's free studying membership of ILM, offering them access to a wealth of expert information, advice and support services to maximise their training experience and encourage Continuous Professional Development.
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To discuss the ILM Development Award, call us on 0191 226 7304 or 0191 226 7306
Your Lead the Field trainer
Mark Butcher Mark is the Director of MBA. He has been a manager, consultant and trainer for 22 years. He is a nationally renowned speaker on strategic planning, income generation and personal effectiveness having worked as a trainer and consultant for hundreds of organisations including the National Trust, Newcastle University, Northumberland County Council, the European Cultural Foundation, Capability Scotland and Citizen’s Advice. He was recently instrumental in a successful bid for £2.5 million to launch the country’s first Community Legal Advice Centre and is helping to raise £1,000,000 to expand a school for young women in rural Tanzania. Mark is also the author of two books on improving personal performance: 'Achieve!' - personal effectiveness in the voluntary sector and 'Create!', a guide to creative problem solving for not-for-profit organisations.
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Booking Hotline 0191 226 7304 0r 0191 226 7306 www.mba-consulting.co.uk
Train Your Whole Team
Bringing the programme ‘in house’
Tailored to your needs
We can bring the whole programme to you, or you can select parts of it. Some of the single days, such Leading Your Team, Strategic Planning and Fundraising can be expanded to develop a more in depth programme.
The key advantages of this approach are:
Cost effective training – spread the cost of training across your whole staff team and the cost per person plummets.
Convenient training – We deliver where and when it suits you.
Customised training – If the topics in this brochure do not precisely meet your requirements, tell us and we’ll do our best to develop a programme customised just for you. Our experienced associates can deliver the very best training in governance, contracting with local authorities, finance for nonfinancial managers and much more!
Generate income for your organisation!
Why not bring an MBA programme in house and sell places to other organisations in your network? We can work with you to develop an appropriate programme, provide the trainer and the materials. All you have to do is provide refreshments and a room and get the word out to your friends and colleagues. We will even help you to recruit by providing you with marketing materials. All we charge is our usual daily trainer rate and expenses. Previously, our partner organisations have made money by charging as little as £33 per participant.
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In house programmes can work out for as little as £33 per head!
What else do we do?
Consultancy Our recent customers include, The Learning Disabilities Federation, ACRE (the National Charity for Rural Communities) and the Percy Hedley Foundation.
How we can help:
•
Business and Strategic Planning
•
Clarifying Mission and Objectives
•
Organisational Review and Restructuring
•
Major Appeals
•
Fundraising Strategy
•
Marketing Audits
•
Communication Effectiveness Review
•
Annual Report and Promotional Literature Design
•
Facilitating away days or planning sessions with board members, stakeholders and staff
MBA has delivered consultancy support to senior managers in charities, local authorities, regional arts boards and community organisations, in the U.K., Europe and Africa.
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Phone Mark on 0191 226 7304 to discuss your consultancy needs
What else do we do? Fast Track Management Guides Too busy to train? We have published a series of short Fast Track Management guides. In the form of handy and instantly accessible e-books, each one is designed to give you a quick, effective low down on a key management discipline. Filled with tips, strategies advice and case studies, the guides will both act as an introduction for those new to the subject and as a refresher and pointer towards best practice for the more experienced. Priced at just £6.99 each, we are so confident that they offer great value, we'll give you a full refund if not completely satisfied! Visit www.mba-consulting.co.uk to find out more.
Praise for “The 10 Golden Rules Of Not-for-Profit Marketing” Fast Track Guide
“An easy to grasp introduction to marketing that uses jargon free and straightforward language. Having found this e-book so useful, I am keen to get hold of the others now to help me get going on other aspects of my work. I have no hesitation in recommending this MBA Fast Track Guide.” Graham Richards
Praise for “An Introduction to Project Management” Fast Track Guide
"I've just finished reading your 'Introduction to Project Management e-book' and think it's excellent. Very well written and a really useful guide, so thanks for sending!" Paul Lancaster
Praise for “21 Techniques To Improve Your Time Management And Transform Your Personal Effectiveness” Fast Track Guide
“This e-book begins by stating its intention is to help people work smarter, not harder, and it definitely succeeds in doing this. I approached this book believing myself an effective time manager, and with little to learn from time management techniques. I have to say I was proven wrong!” Emma Dickens
When you become a Gold Member of the MBA Online Community you will receive Fast Track Management Guides for free. Go to www.mba-consulting.co.uk and sign up today! You can find all the details about our membership schemes on pages 21 and 22 in this brochure.
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What else do we do?
The catalogue includes titles on Time Management, Presentation Skills, Strategic Planning, Peak Personal Performance, Negotiating and Influencing, Marketing, Fundraising, Project Management and Leadership.
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Our customers Join the long list of organisations which have benefited from MBA's services over the past decade. Action on Pre-eclampsia
Leeds Women’s Aid
Age Concern
The Library Association
Alcohol Focus Scotland
London Borough of Bromley
Alnwick Garden
Mencap
Association of Chief Officers of Probation
Mind
The Big Issue Foundation
National Playbus Association
Beamish Museum
National Citizens' Advice
British Lung Foundation
National Association of Societies for the Visually
Capability Scotland
Impaired
Carmichael Centre, Dublin
The National Trust
Council for the Protection of Rural England
Newcastle City Council
The Carr Gomm Society
Newcastle Health Partnership
Cheshire County Council
North Durham Hospice Appeal
Childrens Hospice Association of Scotland
Northern Rock Foundation
Coventry Cyrenians
Northumberland Youth Service
Crossroads - Caring for Carers
Notting Hill Foundation
Customs House Theatre
One Voice Tees Valley
Creative Partnerships
Oxleas NHS Trust
Cumbria College of Art and Technology
Pallottine School, Tanzania
DePaul Trust
Prince's Trust
Derbyshire Housing Aid
Queen Alexandra College, Birmingham
Derwentside CVS
Rape Crisis Scotland
Directory of Social Change
Redbridge CVS
Durham County Council
Relate
The European Cultural Foundation
ReThink
Freeman Hospital Trust
Scope
Friends of the Earth
Shelter
Gateshead Citizens Advice Bureau
Stonham Housing Association
Gateshead Council
Sunderland City Council
Gateshead Law Centre
Umbrella Housing
Glasgow Association for Mental Health
Victim Support
Guinness Trust
Voluntary Action Leicester
Hillcroft Womens College
Voluntary Action Westminster
Institute of Fundraising
Wansbeck CVS
King Baudouin Foundation, Brussels
Waterways Trust
Lauda Morisha School, Warsaw
Westminster Voluntary Action
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Securing your place on ‘Lead the Field’ 2010
Prices We operate a banded pricing system to try and ensure that our services are available to all sizes and types of organisation. The table below shows what each delegate will pay per day based on what type of organisation is represented and whether a single day, two days or three or more days of the ‘Lead the Field’ programme is being booked. Please note all prices are subject to additional VAT at 17.5%
Lead the Field prices (per person, per day)
If booking…
1 delegate day 2 delegate days 3+ delegate days
BAND A
BAND B
BAND C
BAND D
BAND E
BAND F
Small (1-5) Staff
Medium (6-20)
Large (21-50)
Very large (50+)
Statutory
Commercial
£100
£150
£200
£250
£300
£400
£90
£135
£180
£225
£270
£360
£85
£127
£170
£212
£255
£340
How to book 1. Pick your fee band (see the table above) 2. Calculate the total price by:
(Multiplying the number of days you want to book by the number of delegates this gives you a number of ‘delegate days’).
Multiplying your total number of ‘delegate days’ by the fee band daily charge
Adding VAT to your total @ 17.5%.
3. Fill in the form on the next page and post it along with the Terms and Conditions to MBA, Suite 12, John Buddle Work Village, Buddle Road,, Newcastle upon Tyne, NE4 8AW. Alternatively download the booking form from here (link will take you to our website).
OR
Email mark@mba-consulting.co.uk OR
Phone us on 0191 226 7304 or 0191 226 7306
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Booking form for Lead the Field 2010
Course funding available! Call us to find out if you qualify!
Type of organisation (voluntary/statutory/commercial)……………………………………………………… Main contact name …………………………………………………………………………………………… Job title ……....…………………………………………………………………………………………...…… Organisation ………………………………………………………………………………………………….. Phone …………………………………………………………………………………………………….…… Emails (the delegate’s and the main contact’s) …………………………………………………………………………………………………...……………. …………………………………………………………………………………………………………………
Address ……………………………………………………………………………………………………….. Postcode ……………………………………………………………………...……………………………….
NB If you wish to book on the whole ten day programme, just write ‘whole programme’ in the top line; otherwise, specify individual days.
Course name
Date
Delegate name(s) and job title(s)
Special needs (e.g. access, diet)
Total cost
Fee band
Delegate signature ………………………………………………………… Date ………………………………. Please read the Terms and Conditions on the following page, check the box if you agree and return a copy with this form.
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Terms and Conditions
Payment
Payment must be made in full no later than 14 working days prior to the start of the course. We
11 to 20 working days prior to the event: 25% of
reserve the right to reallocate the course place to
the course fee.
another delegate if fees are not paid on time.
6 to 10 working days prior to the event: 50% of the course fee.
Cancellation
5 or less working days prior to the event: 100% of the course fee.
Cancellations must be made in writing or via email.
Non attendance on the day: 100% of the course
Telephone cancellations cannot be accepted. If you
fee
wish to cancel a booking, the following charges apply.
If you cannot attend on the day you can send another delegate in your place – just let us know in
21 working days or more prior to the event; 10%
advance.
of the course fee In exceptional circumstances the fee may be waived at MBA’s discretion. In such circumstances, please write to us explaining why you cannot attend and enclose any supporting documentation, for example a doctor’s note.
I have read and understood the terms and conditions (please tick the box)
MBA, Suite 12, John Buddle Work Village, Buddle Road, Newcastle upon Tyne, NE4 8AW. 0191 2267304 or 0191 226 7306 www.mba-consulting.co.uk 23 23