Gao Xinglin
O
PORTFOLI Personal Works
2015-2017
Hi :) I’m GaoXinglin
EXPERIENCE
THU—RISD Artificial Intelligence Era Design Workshop AI design workshop Oct. 2017
Nov.11.1996
Across the Straits Design Workshop for College Students Design for electronic products
gaoxldesign@163.com
Jul. 2017
Zhangzhou Sock Puppet Show Intangible Cultural Heritage Research Jul. 2017
+86-15105969815
2017 Industrial Design Graduation Show of Huaqiao University Exhibition planing & graphic design May. 2017
EDUCATION
Huaqiao University
AWARDS &HORNOURS
The first prize, 2016-2017
09/2014 - Present
Cross-Strait College Students’ Design Competition Waste transformation design Oct. 2016
Industrial Design, College of Mechanical & Automation
College Scholarship of Huaqiao University,
INTERNSHIP
Fujian Putian NST Electronic Development Co, Ltd Product designer Aug. 2017
Scholarship of College of Mechanical & Automation Excellent Award, 2014-2015
Online Media Department of Youth League Committee Outstanding Staff, 2014-2015
SKILLS GRAPHIC DESIGN/VIDEO
INTERACTION DESIGN
PRODUCT DESIGN
IELTS
Across the Straits Design Workshop for College Students The Second Prize, 2017
National Industrial Design Competition for College Students Excellent Award-Fujian Division, 2016
Cross-Strait College Students’ Design Competition Most Commercial Value Award, 2016
“3D Magic Architect” Industrial Design Competition Outstanding Award, 2016
6.5 AI
PS
Final Cut
Sketch
Arduino
Axure
Rhino
Keyshot
CONTENTS
SafeU
Travel to-gather
Shifting Touch
Companion Cube
APP design
APP design
Product + APP design
Service design
铃听
明鏡之画
Neglect
Seed
Ano-Ano
Listening Clock
Painting Mirror Clock
Installation design
Product design
APP design (Workshop)
Product design (Internship)
Product design (Internship)
01 SAFEU
Teamwork Mar. 2017 - Jul. 2017
INTRODUCTION SafeU is an app designed for women's personal safety, through abundant prophase research, it redefined dangerous situations that women would encounter with and made its design accordingly. Meanwhile, the volunteers rescue service system were introduced in order to ensure women’s safety to the maxium extent through multi-collaboration.
DUTY Research / Visual design / Service system design
BACKGROUND Recent years, there has been lots of violence against women going out alone. The safety problem of women is still a serious issue in China.
The report on the safety of Chinese women in 2017：
Age between18-40 Young women make the majority of victims
Women’s Safety
Living in cities, women can often be alone in late hours at night or early hours in the morning. Have you ever felt vulnerable or suffered from insecurity at those unsafe situations?
30-40K Women violations are reported annually in China
etc. Walking late alone
42%
Women said that they had been harassed themselves or had heard about friends with such kinds of experience.
Night running
Taking car alone
If women’s safety is threatened, how can they protect themselves and get out of danger?
Discover X SafeU|02
DESIGN PROCESS
FIELD OBSERVATION 20:30-0:00
Background Research
RESEARCH
Girls who walk/jog alone at night
Field Observation Pain Point Summary
Interview
Just jog/walk
Most girls
Persona
DEFINE
Campus & surroundings
play with cellphones
while walking or jogging alone.
Problem Tree User Demands Summary
Making phone calls
Screen watching
Listening to music
Just holding the cellphone
Concept Wireframe
DESIGN
Iteration
Scenario User Interface Storyboard
DELIVER
System Map & Stakeholders User Testing
Discover X SafeU|03
PAIN POINT SUMMARY
INTERVIEW X
6
16-34 years old
Though in-depth interviews with young women of different ages and professions, we knowed about different situations in which women would feel unsafe, the precautions they would take to protect themselves, and the responses they would make when they are in danger.
General Questions
What situation makes you feel unsafe?
What would you respond when you’re in danger?
What do you do when you walk alone?
Do you have any precautions for dangerous situations?
1
Patterns of unsafe situations for women
Late hours
“ Shan Teacher
“ Xian Student
Walking late alone or taking taxi/uber alone at night makes me feel vulnerable.
”
Lots of girls are groped by pervert in the crowded subway recently, so horrible!
”
“ May Student
“ Xing White Collar
Going out alone
Night running, walking late, night taxi/uber...
If I were in danger, I would call boyfriend or scream to attract passers’ attention.
”
2
Meeting strangers, going to strange places...
Crowded area Groped by pervert
Women’s responses to dangerous situations
SOS 110
I always bring pepper spray in my bag in case of bad guys. We need to know how to protect ourselves.
”
Ask passers-by for help
Make emergency call to friends/family/police
BUT
BUT
Few people around
3
Long waiting time for rescue
Most girls are lack of security consciousness, and their minds just go blank when they’re in danger.
Self-rescue
Lack of safety knowledge
+ Lack of defensive tools
Discover X SafeU|04
PERSONA
Olivia Zhang 25, graphic designer Living in Nanjing
“
As a designer I often work overtime
living in a single apartment in the sparsely populated suburbs.
I often get off work in late hours, and every time I walk at night alone, I feel nervous and scared. I hope I can get immediate help if I were in danger.
”
Daily Routine Week days
1
2
Olivia works overtime at night.
3
It needs to take a night walk to back home in the suburbs.
4
Subway Taking bus Work
Walking
Overtime working
She feels someone to follow her. Home
Weekends Morning exercises
Dinner with friends
5
Uber/Taxi
Party
Home
Olivia calls roommate for help
How can she protect herself from danger and get help if needed?
Her roommate was sleeping and didn’t answer the phone.
Define X SafeU|05
PROBLEM TREE
USER DEMANDS
We analyze the problem according to previous research.
EFFECT
We summarize user demands from previous research and problem analysis.
Women are attacked and left traumatized
Women in emergencies can not ask for help quickly and secretly, nor to get effective rescue in a short period of time.
PROBLEM
Safety tips
Defensive tools
Sharing locations
Selfrescue
Timely
SOS
IN DANGER
Tracking routes
Connect with emergency contacts
USER DEMANDS
IN PEACETIME
Protection
ROOTS Rescue
Hidden Too much time waiting for rescue
Do not have the chance to make calls
Few people around
Cannot self-rescue of fight back
More white collar work overtime and rich night life
Quick
The friends/family or police are far away They may be panic in an emergency
Remote areas at night
Lack of self-help knowledge and weak in power
Safety Routes
Effective
Safest
Fastest
Have to take bus/taxi at night
Define X SafeU|06
CONCEPT
1
Various Modes
There are lots of situations women might be in potential danger, so we design various modes for users.
2
Shortcut Key for SOS
According to observation of target users’ behaviours, we set three ways to trigger SOS quickly.
3
Volunteers Rescue Service System
The quickest way to help you out of danger is not your emergency contacts but someone who is closest to you.
4
Defensive Tools
Besides waiting for the rescue, women also need to know how to save themselves.
Strange Outdoor Mode (Walking/Jogging late alone at night)
Countdown Mode （Meeting strangers or going to strange places alone)
Shake consistently
SOS
5s
Various sounds can confuse perpetrators or attract attention from passers-by. (Scream sound, Calling, Horror sound, Alarm.)
countdown (prevent misuse) Private Vehicle Mode (Taking night taxi / night uber alone...)
SMS
Public Vehicle Mode (Taking bus, subway, BRT...)
SMS will inform the emergency contacts that the user is under some certain circumstance and give an URL showing the user’s path in real time.
Emergency Contacts Custom Service
Rapidly click the sleep/wake button five times
No reactions
Take off earphones
+
Rescue Reward
SOS
=
Rescue volunteers
Government
Find the nearest volunteers
In the dark, consistent flashlight can blind the perpetrators temporarily, thus to increase the chance of escaping and extend the waiting time for the rescue, while taking photos of the perpetrators for evidence.
Identity certification
Design X SafeU|07
ITERATION PROCESS +
V1.0
V3.0
V2.0
The buttons are not evenly distributed.
It’s unclear about how to switch different modes.
Convenient and easy to switch different modes.
It’s unclear about how to switch different modes.
Folding map is not intuitive.
Intuitional map showing location and route.
WIREFRAME & FLOWCHART Sign up
Main Interfaces +
phone number
flashlight
record
sound
sos
Setting
Fast ways to trigger SOS
+
+
+
flashlight
record
flashlight
record
alarm
calling
sound
sos
sound
sos
horror sound
scream
Long press
password verification code
sos trigger setting contacts setting
Phone number
SIGN UP
VEHICLE MODE
OUTDOOR MODE
Password
LOG IN
password setting
VEHICLE MODE
COUNTDOWN
MODE
saver authentication
public transportation etc.bus subway brt
etc. uber didi taxi
Outdoor Mode
10 15
30
45 60 log off
don’t have an account?
already have an account?
SIGN UP
LOG IN
+
SOS setting
emergency contacts setting shaking
name
phone number
oliver
02301288831
katie
flashlight
record
Countdown Mode
record
flashlight
emergency contacts setting
record/photo has been updated
shaking
Are you OK? sound
sos
voice
5
looking up for suitable saver
sos
OUTDOOR MODE walking jogging alone
OUTDOOR MODE
OK
name
phone number
we find that you are away
Oliver
02301288831
katie
02301232431
OK
guide
110
x
destination:
Remain road
Emergency Contacts Setting
Welcome
Sound setting
Are you OK？
Map navigator
Outdoor Mode
minutes 7kilometers
SOS feedback Route deviation remind
old password new password
taking off earphone
+ --
+ --
-
SOS Setting
SOS
walking jogging alone
Outdoor Mode
Rapidly click the sleep/ wake button five times
my account
Are you OK? from your destination
has informed your emergency contacts
welcome! + add new contacts
SOS Setting
Remain road
Jimei park
No reactions
Profile & Setting
Vehicle Mode （public）
02301232431
taking off earphone
OK
Vehicle Mode （private）
Outdoor Mode
Log In
Sign Up
+ add new contacts
Rapidly click the sleep/ wake button five times
new password
OK
OK
SOS Setting
OK
Emergency Contacts Password Setting
Outdoor Mode
Design X SafeU|08
SCENARIO Outdoor Mode Walking late at night alone
Night running
The flashlight(consistent flash) increases the chance to escape in the dark. Different sounds can be used to confuse or frighten away the perpetrators. User can also inquire about the safe routes.
+
Vehicle Mode
Vehicle Mode
Private transportation
Public transportation
Meeting strangers / going to strange places
Verbal harassment can be recorded.
Four different sounds can attract passengers’ attention to prevent groping and other harassment.
Protection is provided within the time period set by the user. If the protection mode has not been canceled until time is out, the SOS will work automatically.
Alarm will be set off if there is a deviation from the destination.
+
+
Countdown Mode
+
Design X SafeU|09
VISUAL LANGUAGE Logo SafeU S
S U Like 2 locations on the map
U+ U =
Cared & Heart
Icon
Color Considering most usage scenarios are during the night and most users are women, the background image is set to deep colors while feminine and comfortable colors, such as pink and purple, are chosen in the design of user interface. #161C31
#8A5689
#333F5E
#A883B9
#DFA3BE
Design X SafeU|10
USER INTERFACE
Shortcut Key for SOS Defensive Tools
Tap
OR Shake consistently
Rapidly click the sleep/ Take off wake button five times earphones
No reactions
Flashlight
5s countdown to prevent misuse
Feedbacks after SOS
Detecting deviation from destination
Long press to change sounds types
Currently Location /Safety Routes
Outdoor Mode Slide the block SMS will be sent to inform the emergency contacts that the user is alone. The user’s path & location in real time can be checked and the custom service will pay attention to the status of the user.
Vehicle Mode (public)
Vehicle Mode (private)
Countdown Mode
Design X SafeU|11
STORYBOARD
1 2 3 4
1
Olivia saw the ad of SafeU in the subway on her way to work and downloaded it. When she was working overtime that night, she received safety tips from SafeU.
2
After getting off the bus, she needed to walk alone for a while. She felt being followed and opened the app, using the simulative calling sound to pretend that she had an phone call coming in, and thus scared the stalker away.
3
But the stalker didn’t go far. Once he noticed that Olivia hung off the phone, he kept following her. Olivia used flashlight to blind him, buying herself some time to run away. She shaked her phone quickly and triggered SOS.
4
Emergency contacts received her message and Customer Service sent nearby volunteers to rescue Olivia. Soon later, Olivia got rescued by volunteers and her friends, and the stalker was arrested by the police.
Deliver X SafeU|12
SYSTEM MAP & STAKEHOLDERS
Flashlight
Information flow
Sound
Material flow Self rescue
Financial flow
Possible partnerships
Passengers
School
Drivers User SOS
Uber, Didi...
Cancel SOS Reactions
5s countdown
Rescue
Pay attention to the status
No reactions
Rescue
Rescue
Taxi company
Custom service
User
SMS
Rescue volunteers
Custom service
Reward
Rescue volunteers
Government
Find nearby rescue volunteers
Emergency contacts Call the police
Police
School Emergency contacts
Police station Locations,photos, recordings
For students and staffs who study/work late hours, schools and companies are responsible for their safety. SafeU is a desirable platform to ensure the safety of the students and staffs and the schools and companies can act as their emergency contacts.
Pubic vehicle (Bus, Subway...) Private transportation (Uber, Taxi...)
Nearby Residents Passers-by
Company 24h Con-venience Store
Company
Uber drivers, Taxi drivers... Drivers working night shifts have convenient access with their vehicles, and joining the rescue volunteer project can bring them and their companies extra money as well. 24h Convenience Store There are lots of 24 hour convenience stores in China. They can participate in the rescue volunteer project to ensure the safety of residents nearby.
Government
Deliver X SafeU|13
USER TESTING
“
The functions of different modes designed for various scenarios are very practical. Especially flashlight and sounds in Outside Mode enpower users to protect themselves.
”
——Sherry Zhou, 24
“
I am quite willing to help women in danger. There are incentives that encourages more people to join in the rescue volunteers project.
”
——Nick Li, 21
“
The instructions for some functions and the initial settings need to be more detailed, otherwise, the users might get confused.
”
——Manman Wei, 21
Deliver X SafeU|14
02
TRAVEL TO-GATHER
Individual work Jun.2017 - Sep. 2017
INTRODUCTION Travel to-gather is an app that can create groups to record journeys with friends, making recording journeys easier and classification clearer. Everything in the trip will be remembered and beautiful moments remain forever in heart.
BACKGROUND Nowadays young people like to travel with friends. In order to remember the precious moments of traveling together, recording is becoming more and more essential.
ABOUT TRAVEL
75%
Majority young people choose to travel with friends.
ABOUT TRAVEL MEMORIES
72%
Majority young people said they would record travel.
1 of 3
Said it was very difficult to recall travel details.
50%
Half of people said that they have "travel amnesia". Data source: Annual Report of Tourism from Trip Advisor
Discover X Travel To-gather|16
DESIGN PROCESS USER RESEARCH
QUESTIONNAIRE
Questionnaire
Interview
Persona
PROBLEM DEFINE
Pain Point
Analysis
Opportunity
MARKET RESEARCH
Product Oriented
Concept Test
Target users between 18-35 years old.
� �
How do you record travel?
Travel diaries
40%
50%
Essential
26%
Necessary
14%
app
General significant
10%
Social media or other travel recording apps
Photography
Purpose of recording travel
How important is travelling record for a trip?
10%
50%
Through questionnaire, I find most people think that travel record is essential and aim of travel record is to keep memories.
Insignificant
1Memorize
2 Share
Iteration
APP DESIGN Wireframe User Interface Storyboard DELIVER
��
138 valued questionnaire
Stakeholders User Testing
INTERVIEW
I did in-depth interviews with 4 typical target users, then I built 3 personas and found exact problems from user journey.
Who I interview?
4 Students & Workers
What I ask?
The goals of interview
？ General Questions
User Journey for Recording
User Behaviours
Persona
?
Problem Definition
Discover X Travel To-gather|17
INTERVIEW
about travel record
Wu Wenjing Age：22 College student
LinTao Age：26 White collar
TYPICAL BEHAVIOURS Q
Do you have amnesia in traveling? Forget about moments in the journey?
Q
Do you have any interesting or special ways to record travel?
A
No, my record is complete, but organizing it is always time-consuming. Nevertheless, every time I look at the record, I feel happy and immerse myself in the memories.
A
I like to collect special items in a trip, for example, tourists tickets, foods invoices(I can know what I ate at that time), and so on. I would stick tickets on my travel diaries, so I can look back on those trips now and then.
Q
Do you organize your travelling record?
Q
A
I rarely reorganize those photos or tickets I collected in trips, which is so time-consuming for me! Sometimes when I look at those photos, I don’t even remember what I did at that time.
Will you share photos with your travel mates?
A
Of course, we exchange each other photos on wechat group, when I see some good photos, I would save them.
when travel with friends
1 People will create a group chat before travelling.
2 Majority people will exchange travel photos with travel mates on group chat.
I find some touchpoints related to the memories in traveling that we may encounter during the whole trip. Before trip
During trip
Plan
Photos
Booking
Ticket stubs (Tourist spots stubs, performance stubs...) Electronic payments (Tourist spots tickets/Food invoices...)
After trip Apps （sharing travel experience）
¥ Mobile payment bills can also become travel records.
Collecting ticket stubs is a meaningful and convenient record method.
Discover X Travel To-gather|18
Joyce 19 Students I keep recording during the whole trip. I do not like organizing travelling record after backing from a trip.
“
John
26 Web designer
Ever y time I would be surprised that different people record trips from different angles, and that ever yone's feelings, opinions are different towards the same trip.
“
Tim
24 Manager
Ever y time travelling with friends, I rarely do travel records. I think it is more important to experience than to record the trip.
“
“
“
I created personas based on user interview.
“
PERSONA
Behaviours
Behaviours
Behaviours
I would take a lot of photos, and put them on SNS to record my trip. I also collect all kinds of ticket stubs but I never sort these travel records out afterwards. Every time I look through the photos and ticket stubs, I feel those records are scattered.
I like to record beautiful moments with friends during a trip, and I resonate a lot with travel mates. I would like to use words & photos to record some interesting travel stories during a trip, and my travel mates and I like to share photos & feelings with each other.
I hardly record when I travel. After the trip, I barely recall any memories, and sometimes I regret I don’t have any mementoes, so I would ask my travel mates for some photos and keep them as collection.
Goals
Goals
Goals
Photos / ticket stubs and other records can be easily organized.
Record travel feelings.
More easier and not time-consuming to record travel.
Decentralized records can be well integrated together on one platforms.
Share travel feelings with travel mates.
Do not affect travel experience.
Everytime you look at travel records, you can recall the travel memories.
Define X Travel To-gather|19
JOURNEY MAP
I created a journey map based on user research to define and analyzed problems, to find some design opportunities.
PROBLEM DEFINE: Recording/organizing the travelling experience is complex, and it is also not easy to recall the memories after the trip.
During Travel Behaviours
Pain points
Take Photos
Too much attention on recording will affect travelling experience.
Never take photos
No records at all will cause regrets.
After Travel
Share photos on group chat
Organize photos
Post travel photos; Share with friends
Look back on trips
Too many messages on group chat make it hard to filter the photos.
It is difficult and time-consuming to organize travel record.
The travel records are posted on different platforms and without integration.
Some photos may be lost. Some memories could not recall even with photos. Have no travel records.
Roots
The current travelling recording is not convenient enough.
Group chat is not suitable for sharing photos & feelings.
People do not have the habit to organize travel record after trip.
Both organizing photos and recording travelling are time-consuming.
The records are not well-organized.
Opportunity
Brand new means of recording
Create a new platform where the travel mates could share and get photos easily and quickly
Sort out the records automatically
Record the whole travelling in one platform
Find the information quickly with methodical classification
Record together by the travel mates and make up for each other
Give the sense of engagement of travelling recording
Experience-oriented recording rather than just photos
Define X Travel To-gather|20
MARKET RESEARCH
What’s trend?
APP
More and more people are willing to use travel recording APP to record travel and create memories
From this chart, I find that if you need complete record of a trip, you have to put lots of efforts and time into it. There are also some apps using special and interesting ways to record footprints but every one has its own drawbacks.
Time-consuming Travel journal
Footprint record + photo mark APP
How to record journey?
Social media APP
Functional/Tool
Only using Photography
Incomplete
Complete
Travel experience sharing APP
APP POSITIONING
Target
Emotional/Social
APP Positioning A travel recording tool whereby people can record easily and completely.
Less effort
Discover X Travel To-gather|21
CONCEPT The records are well and easily organized
Convenient & interesting means of recording
TIMELINE
All records (photos,tickets...) are organized by timeline.
MAP PHOTO
Classify photos by different locations, easy to find photos. Collect ticket stubs (from tourist spots) and invoice (of food) information from other apps or scan them to generate electronic tickets and invoices.
POCKETS
CREATE A GROUP WITH TRAVEL MATES AND RECORD TRAVEL TOGETHER Record & Share feelings
TAGS
Tag your feelings to records
WIREFRAME SKETCH All records (photos and tickets...) are displayed according to timeline
View photos according to location
Pockets
Profile
How to join in or create a travel group
Design X Travel To-gather|22
PROTOTYPE TEST Only view this member’s posts View photos according to location Manually upload photos/ticket stubs Tag feelings Save photos & tickets
I made the paper prototype and found some target users to test how they feel?
EVALUATION
Previous ver. 10 Users Complish Uncomplish
“I think long pressing is more reasonable than clicking to add a tag.” ——Wenjing
Previous ver. “Manually upload button is on the bottom, I thought it was on the top.”
Complish with help/Doubt
——Yixuan
Test if users can complish and understand those functions.
Feedbacks from users
Search photos, tags, locations...
Manually upload photos/ticket stubs
Join a group
4.0 Scan QR code
1.0
Long press to edit your feelings tag
Group passcode Create a group
4.2
1.0 Travel Record (Timeline)
1.1Thumbnail Views
2.0 Photo Map
3.0 Pockets (tickets/food invoices)
4.1
4.0 Travel Group
4.1 Profile
4.2 Achievements Summary
Design X Travel To-gather|23
USER INTERFACE 2
1
TIMELINE
8 9
All travelling records are well organized according to timeline
5
8 35
thumbnail view 21
2 PHOTO MAP
53
= Photos are classified according to locations, which is convenient to find photos or download some photos from travel mates’ posts.
Design X Travel To-gather|24
3
POCKETS
Collect electronic ticket stubs and food invoices, which can quickly record where you’ve been or what you ate during trips.
Click the avatar to show his/her posts only. Click yellow icon to show all members’ posts.
Everyone in the group has a symbolical color. In the thumbnail view, the color replaces the avatar.
Design X Travel To-gather|25
STORYBOARD
Joyce
During travel
What they struggle with?
I took hundreds of photos while traveling!
I’m too tired to sort out those photos.
How do “Travel to-gather”help them ? After trip,I open the app. Every photos, tickets, foods invoices are all displayed according to timeline, travel memories are recalled.
“Travel to-gather” help me organize those photos according to location and timeline.
I remember every moment of trip,even my feelings
They travel to Beijing and create a group on”travel to-gather”
¥ Great Wall
Tim
Group Great Wall is too beautiful, I did nothing but appreciating.
It’s a pity that I didn’t take any photos.
I click the photo map and download the photos of Great Wall took by Joyce.
I share electronic payment bills (of tickets/foods...) to app, and generate electronic tickets & invoices.
It’s easy to recall my memories when I see those electronic tickets/invoices.
Just so so~ I hate fry duck er! Great dinn
John I care more about recording feelings during the travel.
It’s hard to recall how I and my friends feel while travelling.
I tag my feelings to every records.
It’s interesting to see different people’s feelings to one thing.
You can tag your feelings to photos/ticket stubs/invoices...
Deliver X Travel To-gather|26
STAKEHOLDERS
USER TESTING
User
interesting to collect ticket stubs and some “ It’sinvoices as travelling records. ” don’t need to exchange photos through “ We group chat, it’s convenient to find and down-
Liu dun, 21
Tourist spots
Restaurants
Third-party APPs
How to generate electronic ticket stubs/invoices?
Possible cooperation We can cooperate with some tourists spots or restaurants, launching special electronic tickets, electronic invoices.
Team members
1
Mobile payment Third party APP
（Order Tickets,foods......）
load photos from the Photo Map.
”
Yimei, 23
“ It’s great to record journeys with travel mates
together. It’s kind of interesting when seeing travel journals from different people.
”
Sid, 27 Share to travel to-gather
Use api technology to get ticket /payment information from third party software to generate electronic ticket stubs/ electronic invoices.
2 Scan manually/upload the tickets or invoices.
Deliver X Travel To-gather|27
03
SHIFTING TOUCH
Individual work Aug.2016 - Oct.2016
INTRODUCTION Shifting Touch is an intelligent mobile device aimed at helping people to convert the current status into state of work or rest quickly. Diverse white noises can be triggered through touching, aiming to assist users in focusing or relaxing.
INSIGHT
Work Focus
QUICK ADJUSTMENT
Rest Relax
?
People are shifting between work mode (focus) and rest mode (relax) everyday. However, neither getting into work mode or getting out to relax after work is easy, and quick adjustment seems to be a problem for most people.
WHAT THEY SAY...
“ Manna Designer
“
When I sit down to work I spend lots of minutes just getting ‘settled in’ before I’m productive.
”
I really need to get work status quickly to ensure my work efficiency. Time is money, I shouldn’t waste my time to adjust my condition.
”
Li Zihan Accountant
“
After work, I need to take a long time to recover from the busy work.
“
I hope I can get rest immediately after work to put pressure of work behind.
” ”
Shifting Touch|29
PERSONA
BRAIN STORMING
Nicklaus 23 New staff Living in cities
A day of Nicklaus
Fast-pace life
Sometimes people cannot get into work status quickly or get out from work to relax after duty.
7:00
Quick Adjusment
I need a refreshment! Relax
Focus
Focus
Vent
Adjusting conditions quickly seems to be a problem for me!
9:00
Spinning pen Clicking
Meditation
Focus
Chilling out Deep breath
19:30
I want to have a rest now! Relax
Repetitive fingertips actions
Peace
I want to be absorbed in working! Relax
Relax
Screaming Entertain -ments
Rolling
White noise
Sports
Joystick,button gear ,turntable Sliding switch,plastic foam...
Also benefits for thinking
Light music Nature
Sea
Forest
Wind
ASMR
Quiet peaceful
Birds, insects
Focus
Shifting Touch|30
DESKTOP RESEARCH SUMMARY Nature Sound
Forest
Water
Birds
Thunder
FOCUS
Rain
etc.
White noise
EFFECTS
White noise is a high frequency sound that can remove noise and make people focus.
White noise and unconscious actions can lead people to two different kinds of status, guiding them to focus on thinking or to calm down and relax.
Rest Relax
Wind
RELAX
Rhythmic and repetitive sounds makes it easier to relax and eliminate anxiety.
Full and round form Touch
FOCUS People have some unconscious actions when they think.
Unconscious Actions
EFFECTS
Repetitive and rhythmic
actions offer people pace of thinking, which are benefit for thinking and absorption.
Research shows that
RELAX
Touching something round and smooth has a comfort effect .
Unconscious Actions
White Noise
Repe-titive
Rhythmic
Comfort effect
provide pace of thinking
Work Focus
People tend to touch a product that is perfectly round and full unconsciously. egďźšjoystick...
Shifting Touch|31
PRODUCT FRAMEWORK
White noise
CONCEPT
Share/Upload Download
Community Comment
Trigger Change white noise types Full and round form
Trigger diverse white noise (Input) Repetitive and rhythmic interaction Simple and natural look
ExploreďźˆRecommendation
Duration of use Keep touching different areas of the product which is round & smooth.
Various kinds of White Noise
Usage Record
Software
Exploration Map
Hardware Device
Basic usage information Upload/Share
Visualize Record
Earphone (recommend to use)
Profile
Setting Sensitivity setting
Better sound quality
Shifting Touch|32
MOOD BOARD
SKETCH
3
1 1.1
4
2
MOCK-UP Mock-up
Usability test
Using PU to shape different forms quickly
Simulation of the actual usage scenario helps to test which forms are more comfortable to interact with.
Summary Considering the feeling of grasping, This form is more full, making it more comforttwo comfortable forms are chosen. able to operate in the use of the interaction.
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INTERACTION Users can induce different kinds of white noise Loud by touching the product in different areas.
Loud & complex sound
Shifting Touch
The characteristics of white noise corresponded in different areas The horizontal axis represents the complexity of the sound environment, while the vertical axis represents the softness of sound. (With the built-in gravity induction, the basic coordinates are set according to the direction in which users hold the device)
Connect quickly via bluetooth
Soft Simple
Shifting Touch
EXPLORING
Complex Soft & simple sound
EXAMPLE You can create unique white noise combination.
OUTPUT Listening path
INPUT Touch path
Touch, and Explore.
Flick
Change sounds types
Rain Forests’ rainstorm
Forests’ soft rain
City’s heavy rain Rain by riverside
Night drizzle
Raindrops on roof
Forest sound
Rain sound
Water sound
Wind sound
Shifting Touch|34
USER INTERFACE You can upload the white noise exploration path to device or community.
V1.0
Upload to device
Follow the light to re-experience previous white noise exploration.
Device
V2.0 Community
Exploration Report
Visual design
76 2017.6.13 7:36PM
Rain Sound Wind Sound
Heart rate
26 min Time
Exploration map
Sounds varieties
Forest Sound Water Sound Longest stay
Share
Exploration Map The record of each usage will be visually presented in the exploration map. People can listen to the white noise created previously.
Usage Record People can view basic information about current usage.
Community People can share their explorations to the community, and can also download the sounds created by others as well as upload them to your own devices.
Community
Shifting Touch|35
STORYBOARD I need to focus~
Mark is an employee of a company. At 7 o 'clock in the morning, shifting touch lights up automatically, reminding him to convert status into the state of work.
At 10:00, the office is noisy. Mark can't concentrate and feels fretful. At this moment, he touches the shifting touch on the table, calming down gradually through touching the round and smooth surface and listening to white noise sound simultaneously.
At 18:30, Mark takes the subway to go home. The carriage is crowded and noisy, and he is still not out of the tension in work. Shifting touch helps him to get into a relaxed status.
Message Hey, I created good white noise today check it and try it, you won’t miss it!
Friend
Relaxed!
Share When he gets home, he checks out today's usage record and feels that the white noise he created today is very effective and then shares the today's exploration to community and friends.
Tim, who just finished work, received a share from his friend Mark.
Download mark's share, and upload it to his own device; follow the light to touch and listen to the white sound that Mark mixed and created.
Shifting Touch|36
04 COMPANION CUBE
Individual work Oct.2016 - Nov.2016
INTRODUCTION Companion cube is an innovative awarding system for kindergarten, aiming to nurture children's creativity and responsibility through interesting gmaes, enable parents to participate in by redeeming awards online, and enhance the communication between teachers and parents.
BACKGROUND Current awarding system of kindergartens in China In China, lots of kindergartens use stickers as awards for children. If a child behaves well or makes some achievements, the teacher would stick one on the wall. The sticker symbolizes honors and appreciations for children and reflects their performance at school, encouraging them to form good habits. However, some problems exist in the current awarding system.
Comparison phenomenon. Some children may be resistant to visible awarding symbols because they can be publicly exhibited.
Lack of communication between teacher and parents Only when parents pick up or send their children to kindergarten do they have the opportunity to communicate with teachers directly. After backing home, they do not talk very often even they have added each other on IM apps like WeChat.
Stickers as awards seem to be boring and monotonous if used too frequently, and they do not actually have practical use.
Awarding system need revolution. I want to know the performance of my child at kindergarten and would like to talk to teacher about his performance at home.
Too many parents picking their children, I don’t have enough time to talk to every one of them.
Ser vice Design X Companion Cube|38
DESIGN PROCESS
RESEARCH-
BACKGROUND
Observation
Analysis
Opportunity
Imaginative
Lively
Offering Map
“ This is Dia,
my best friend.
Curious
”
Active
OBESERVATIONCONCEPT
Children consider their private items or personal toys as their fantasy playmates.
Personality began to form
Rule consciousness
Desktop Research Interview
PAIN POINT
42.7%
Psychological characteristics of preschool children in general
Creative USER RESEARCH
Psychological characteristics and physical behaviors of preschool children.
Toys, desk, chairs, personal locker are what children interact most frequently in the kindergarten.
System Map
Daily contacts with
Limited contacts with
Chairs
Stickers
Interaction Storyboard
DESIGN
Product Design
APP Design
TOUCHPOINTS
Toys
Personal Lockers
Ser vice Design X Companion Cube|39
USER RESEARCH FOR CHILDREN I only ask children some simple questions to know about their feelings for stickers.
INTERVIEW
? PROBLEM
OPPORTUNITY
FOR PARENTS
FOR TEACHER
I interviewed some parents about whether they often communicate with teachers and their opinions about stickers.
I interviewed some teachers about if they often communicate with parents and how they award children with the stickers.
1.My stickers are the least in the class, and I dont’t like stickers at all.
1.Sometimes we only know that children have been praised by teachers and get awards, but we are not clear what they have been praised for, or what kind of progress they have made.
1.There are too many children in a class, and if I didn’t record or talk to their parents immediately, I can't remember all of their performance.
2.My classmate has few stickers in the class, which means she is not a good kid.
2.Sometimes good habits are just temporarily formed under the stimulation of awards, and would vanish without maintenance at home.
2.I don't have much communication with parents, neither do they. Therefore I don't know the kids' performance after class even we have been friends on WeChat.
The amount of stickers becomes self assessment standard of children.
The communication between parents and teachers is insufficient
The stickers on the wall are so public that they can cause children to make comparisons.
Stickers as awards are only effective at school but without continuity after children go home.
“
Interesting and meaningful awarding system.
Since awards can reflect children’s performance at kindergarten
Elimination of comparison phenomenon.
WHY DON’T WE CREATE A NEW AWARDING SYSTEM THAT CAN ENHANCE COMMUNICATION BETWEEN PARENTS AND TEACHERS?
”
Beneficial to the mental development of preschool children. The way awards help children form good habits can be extended at home.
Ser vice Design X Companion Cube|40
CONCEPT WHAT IS THE AWARD?
HOW TO GET AWARDS?
After entering kindergarten, each child would have his/her own companion cube, which functions as a companion toy for kids, a seat, and a locker. Children will be awarded with decorations to upgrade their companion cubes, thus to build their own unique companion cubes, converting visible awards into unique companionship.
Awards
Toy (companion cube)
Decorations of Companion cube. Cultivating creativity and practical ability in an interesting way.
Children can create the different look they like, reducing the comparison.
Companion Cube
Seat
Locker
Basic Points
(distributed everyday)
Practical functions, seat and locker are some items that children contact with everyday.
AWARDS
SEAT/LOCKER/TOY Make progress, Grow together!
Ensure each child has points to exchange awards.
BEFORE
EYES
EARS
APP
Parents can get involved into the process while teachers distribute points to parents’ accounts online, together with feedbacks about children‘s performance at kindergarten, parents and children exchange awards with points through online shop, then teachers give the chosen awards(decoration of companion cube) to children offline. Parents can also give feedback to teachers about children’s performance at home.
Bonus Points
Online Shop
Feedback
Children who behave Children’s performance at well can get bonus kindergarten or at home points.
Exchange awards with points at online shop.
Communication Teachers and parents can communicate timely about children's performance at home or at school.
Virtual Connection
NOW Points & feedback about performance at kindergarten
etc
Communication Feedback about children behave well at home Points
EMOTIONS
children decorate and create their own special companion cube.
Awards Exchange awards with points Awards
Ser vice Design X Companion Cube|41
OFFERING MAP
Distribution of points
SYSTEM MAP
Feedbacks about performance at home Communication
Teacher
Information flow
Children behave well at kindergarten
Material flow
Children behave well at home
Financial flow
Exchange awards
Exchange request received Basic points Bonus points Online shop
ONLINE
Teacher
Parents
COMPANION CUBE Service
Parents
Communication
With children
Feedbacks about performance at kindergarten Distribution of awards(decorations)
Teacher
Kindergarten Seat
Locker
OFFLINE
Make progress, Grow together!
COMPANION CUBE Service Children Companion cube
Children
Awards (Decorations) Toy
Ser vice Design X Companion Cube|42
INTERACTION STORYBOARD The interaction map shows what do all stakeholders do in each step. Offline
Online
Children behave well at kindergarten Communication
Children
Select a companion cube
Awarding Process
Behave well or make some achievements
Select favorite awards
Communication
Upgrade companion cube with awards
Distribute points & give feedback about children’s performance
Behave well or make some achievements
Receive exchange request
Give awards to children
Receive feedback
+ Parents
Register
Get points and know about children’s performance at kindergarten
Awarding Process
Select favorite awards
+
& Teachers
Children behave well at home
Distribute bonus points
Receive exchange request
+ Points accumulation
Exchange awards with points
Give feedback to the teacher about the child’s performance at home
Get points
Points accumulation
Exchange awards with points.
Ser vice Design X Companion Cube|43
DESIGN We asked some children to draw their favorite patterns and used them as decorations for characters finally applied in the companion cube after summarizing and redesigning.
Product rendering
APP for parents. Companion Cube
Online Shop 75
SHOP
Lily’s growing record.
TEACHER
Children can create their own unique and special companion cubes by varies awarding decorations that can be exchanged.
2017.3 Lily learned how to calculate within 10.+10 Lily did well in drawing. +10 Lily helped classmates. +20 Basic credit
+10
All decorations have magnetic adsorption
GROW WITH COMPANION CUBE Ser vice Design X Companion Cube|44
05
NEGLECT
Individual work Aug.2016
INTRODUCTION NEGLECT is an installation design that calls people not to be indifferent. By the experience of surprised flashing lights, the idea of "not being indifference is better" will be expressed. The interaction between people could draw more people's attention on this issue.
STORYTELLING
WHY SOCIETY INDIFFERENCE
SOCIAL NEWS More and more people become indifferent in today's society. People turn a blind eye to many things, and social indifference seems to be so normal. More and more social events are showing this cruel fact. Here are some social news about social indifference I’ve found in recent 5 years.
There was a time when I went back to my dormitory and found the hallway was unuaually crowded. A coverlet was on the ground but nobody picked it up. People just detoured indifferently. I was really confused that even if that was such an easy job to relieve the crowdedness
01
“Stranger society”
Lack of trust in strange things and fear of contact with it
“Strangers may harm us while strangers may protect us.” For strangers and strange things, most people have inner fears and feelings of distrust.
but why everyone neglect it and refuse to pick it up?
01
18 passers-by do nothing to save 2-year girl XiaoYueYue from ruin.
02
Middle-aged men want to jump to commit suicide , onlookers said, "jump!""
02
“Bystander effect”
My contribution is not so important
In emergencies, more bystanders there are, the more people would think "someone will help him, I don't have to go".
03
Women were killed after two times rolling, 20 people passed by no rescue.
04
The patient hanged himself and the doctor passed the blinds twice.
INSIGHT
01 05
85 years old sudden death on the roadside, no one to help.
And far more than those news!
02
It's essential to build a sense of trust, and to convey the notion - "stop being indifferent".Let people experience the feelings of trust and caring. Everyone's contribution is essential. Sometimes just a little bit can bring a profound impact and change the outcome.
Installation Design X Neglect|46
IDEATION
Touch Me Fix Me
LIGHT
FLASHING
Light represents zeal and warmth, the contrary to indifference.
Scenario 01 A Small Action, A Big Impact.
Attract people’s attention. It's like something bad or asking for help.
SLOGAN Attract people’s attention
When people are getting closer, the flicker of the light becomes faster, and the color of the light changes from yellow to orange, and finally becomes red.
Caring Warm
Yellow
Dangerous Emergency
Apathetic Neglected
Red
Grey
HOW WOULD PEOPLE REACT TO THE LIGHT？
Different colors express different feelings.
If people pay attention and interactive with the light, it will stop flashing and turn into a warm yellow color.
If people ignore the flicking light and walk away, the light will go out.
Interact with the light Touch Me Fix Me
Blink slowly
Touch Me Fix Me
Blink faster
Touch Me Fix Me
Blink frequently
Touch Me Fix Me
Stop flashing
Scenario 02 Everyone's contribution is important and there is powerful in groups
Neglect the light
OR
Go out
If multiple people touch it together, the light will stop flashing and turn into gradients of rainbow, showing the people's attention as well as care, and bringing a good experience when people stop being indifferent.
Installation Design X Neglect|47
PROTOTYPE TEST PROGRESS
INPUT
OUTPUT Ultrasonic Sensor Sensor1
Pressure Sensor Sensor 2
Neopixel Ring
Yellow
Orange
Interaction
Red
Off
Yellow
Gradient
Yellow Light ColorWipe(strip.Color(173, 71, 2), 50)
30cm<distance<50cm Yellow flashlight
15cm<distance<30cm Orange flashlight
0cm<distance<15cm Red flashlight
Suddenly Leave
Turn Off Strip. show
Codeï¼&#x161; TheaterChase(strip.Color(173, 79, 0), 150) TheaterChase(strip.Color(119, 30, 0), 50) TheaterChase (strip.Color (127, 0, 0), 25) Multi Interaction
Set up scenarios and use puppets instead of people to test different scenarios. Many materials were tried and the crystal was selected because of the light effects.
Gradient Rainbow (20)
Installation Design X Neglect|48
01
DEMO
People get close to the light, the color and frequency changes.
02 When people notice the light and interact with it, the color will turn to warm and soft yellow, which means even a small action matters.
03
When many people interact with lights at the same time, the lights turn into rainbow gradients to express the idea that each person's effort matters if we want a better society.
Installation Design X Neglect|49
06 SEED
Team work Apr.2017 - Jul.2017
INTRODUCTION SEED is a white noise product which can collect nature sounds and convert sounds into white noise. This product can create an atmosphere where people can relax and relieve their stress. Meanwhile, people can use it to avoid noise interference as well.
DUTY Interaction design /Form design /Video making
Project Video https://vimeo.com/226245626
USAGE SCENARIO
USER JOURNEY
Take the collection device
Portable
Combine the two parts
Collect sounds from nature
Sounds convert into white noise automatically
Play white noise
when various types of white noise are played, the product simulates the germination of seed in realistic environment dynamically.
Seed|51
07 ANO-ANO
BACKGROUND
Team work 1 Week, Oct,2017
Ano-Ano is an anonymous video chat app between friends, sharing feelings and also rebuilding the relationship between friends who haven’t contacted each other for a long time by anonymous video chat.
DUTY Animation design /UI design /Prototype
Scared
Angry
Happy
Sad
Bored
Sometimes we want to find someone to share our moods. BUT
Project Video https://vimeo.com/249351012
Shy to speak out Sometimes it’s shy to express some feelings or talk about the personal issue with others.
Talk to whom “Zombie friends list” There are lots of friends on the list haven’t contacted for a long time.
Who will listen Busy friends Friends are too busy to listen to you sometimes.
Ano-Ano|52
CONCEPT Ano-Ano
BEFORE
Familiar Strangers Anonymous chat, everyone is stranger, you can talk as free as you can. Choose a character that suits your current mood.
SADNESS
FEAR
ANGER
Log in with WeChat, the friends in the list are people you know. Find someone youâ&#x20AC;&#x2122;re interested in to talk to.
DISGUST JOY
If you enjoy the chatting, you can like it. In certain accumulation, you can remove the cartoon mask to show the real face.
ANONYMOUS CHAT Maybe the person you talk to is your old friends who havenâ&#x20AC;&#x2122;t contacted for a long time or someone you are not familiar with but become close friends after the chat.
!
rised
Surp
Relationsh
ip Rebuild
ing~
Ano-Ano|53
Friends List
PROTOTYPE We use Character Animation to prototype and simulate the scenario of anonymous video chat, and use POP to do user testing, showing users the whole workflow.
USER INTERFACE Select Character
Video Chat
FINAL PRESENTATION
Ano-Ano|54
08 明鏡之画
PRODUCT PACKAGING
USAGE SCENARIO
Indivisual work 1 Week, Aug.2017
Painting Mirror Clock is a clock with 2 versions, one is garden painting version, the other one is mirror version, which is designed for NST electronic company, and the purpose is to design a practical wooden clock based on existing products.
INSPIRATION Inspired by Chinese landscape architecture method----"borrow scene".
FUNCTIONS MIRROR
Mirror version/ Painting version CLOCK
TEMPERATURE
DECORATION
Painting Mirror Clock|55
09 LISTENING CLOCK
Indivisual work 1 Week
Aug.2017
Listening Clock is designed for NST which is an electronics company based on LED & LCD technology. The purpose is to design a practical wooden clock based on existing products. Listening Clock encourage people to put down cellphone and listen to a song instead.
Structure
x
People always play phone before sleep Reading/Music
Bad sleep quality
Voice is gathered in the small space. Sound effect will be enhanced by an expander.
Relax
HOW ABOUT PUTTING DOWN YOUR CELLPHONE AND HAVE A NICE MUSIC BEFORE SLEEP?
Listening Clock|56
Embrace New Things. Keep Exploring.
Gao Xinglin
Gaoxldesign@163.com Copyright 2017