The best in property management

With over 20 years of experience in property management, Fiona Morland has created a business model that works. Under the business name “My Property Manager”, Fiona has made sure that knowledge of the property owners, tenants and properties she’s working with are at the core of her business. “Interaction with all three areas is vital to providing property owners service,” she says.

She believes that accountability and transparency are what people are looking for. “This is backed up by accurate systems, easy to understand statements, informative property inspection reports and a solid knowledge of the industry,” Fiona says.1

Fiona’s vision is to manage a small, well-organised portfolio that provides fantastic customer service that removes work and stress from the property owner’s life. She makes this vision a reality by covering every aspect of the job and not delegating any part to someone unfamiliar with the property or tenants.

There are several core aspects to the business model. Tenant selection ensures property owners aren’t saddled with unfit tenants. Property inspection and maintenance ensure that properties are kept in excellent condition. Fiona also deals with rent collection and payments in a stress-free manner. Training and knowledge are a massive part of the business and Fiona has a thorough understanding of the Tenancy Law and best practices in the Tenancy Tribunal.

Technology is a big part of running My Property Manager as Fiona understands that technology is increasing in every part of our lives. She also provides useful resources for property owners. Fiona has no hidden fees. “The free structure is straightforward. 8% plus GST on all rent collected. There are no inspection fees, credit check fees, maintenance charges or set up costs,” she explains.

Fiona doesn’t just focus on the property owner either. She understands that tenants are essential too. “When renting through me, you can expect the same level of service the property owners receive because a happy tenant is also a priority,” she says.

My Property Manager will assist in the viewing and application process a prospective tenant must go through. During the tenancy, a property inspection will be completed around six weeks after a new tenant moves in. Fiona will manage all maintenance needs. At the end of the tenancy, Fiona will complete a final inspection and complete bond repayments and more.

Life is just so busy, so why not remove some of the stress by handing over your rentals to someone with your best interests at heart and who will provide the service you deserve.

Fiona is focused on service and lifestyle so you can be assured as either a property owner or tenant that your needs will be met to a high standard.

With two decades of practical experience, knowledge and training within the property management industry, you can be sure she will be providing the latest information, skills and care. She’s also backed up by her solid client feedback. She’s maintained client relationships for over 20 years who have found her thoroughly reliable and trustworthy. She’s met the needs of property managers, kept them informed and manages properties with great professionalism. So, for the best in property management, get hold of Fiona at My Property Manager.

027 934 4196 fiona@mypm.co.nz www.mypm.co.nz