Natural language processing (nlp) market

Telecommunication

TC 1289 | 2013

NATURAL LANGUAGE PROCESSING (NLP) MARKET [IVR, OCR, Pattern Recognition, Auto Coding, Text Analytics, Speech Analytics, Machine Translation, Information Extraction, Question Answer, Report Generation] Worldwide Market Forecast & Analysis (2013–2018)

Report Description Executive Summary Table of Contents List of Tables Sample Tables Related Reports About MarketsandMarkets

MarketsandMarkets North - Dominion Plaza, 17304, Preston Road, Suite 800, Dallas, TX 75252, U.S. Tel. No.: 1-888-600-6441 Email: sales@marketsandmarkets.com Website: www.marketsandmarkets.com

TC 1289

Natural Language Processing (NLP) Market - Worldwide Market Forecast & Analysis (2013–2018)

2013

Report Description Key Take-aways Ÿ Analyze the market structure by identifying various sub-

growth of the NLP market

segments in the NLP market

Ÿ Strategically profile key players in this market and

Ÿ Strategically analyze each submarket with respect to

comprehensively analyze their products and core competencies in the NLP market

individual growth trends and contribution to the overall NLP market

Ÿ Track and analyze competitive developments, such as

Ÿ Analyze the impact of deployment types in various

mergers and acquisitions, venture capital funding and the overall competitive ecosystem in the NLP market on a global scale

technologies of the NLP market Ÿ Analyze opportunities in the NLP market by identifying

high growth sectors in this market

Ÿ Forecast the market size of the NLP market across

various technologies, services, regions and verticals

Ÿ Identify major trends and factors driving or inhibiting the

Report Description Natural Language is easier for humans to learn and exercise but difficult for computers to comprehend. It is accepted fact that machines have proven their potential in computationally intensive tasks. However, they still fall short to master the basics of spoken and written languages. Natural language processing is a human to computer interaction, which analyses and understands both spoken and written forms of human languages. It helps computers in formulating basic and advanced levels of interactions with humans. This form of communications assists the computer to perform various other additional tasks. Few such applications include processing of large amounts of data by utilizing natural language processing for information retrieval, information extraction, automatic

summarization, machine translation and dialogue systems. The prominent market players using this technology for various applications are SAS, Nuance Communications, Microsoft, Google, Facebook, Fuji Xerox and NetBase.

The report provides a comprehensive analysis of the major market drivers, restraints, opportunities, challenges and addressed the key issues in the natural language processing market. The report also analyzes global adoption trends and future potential areas of adoption across the different technologies.

Markets Covered This research report explores the current and potential market for the NLP market. It covers a wide range of perspectives covering various applications across industries

Ÿ The market data of the various applications of NLP

Ÿ The market size and forecast of NLP technologies and

Ÿ The market segmentation, based on consumers using

services provide a clear indication of the market size of the NLP market

NLP technology through Smartphone, is also covered in this report

Ÿ The NLP market size has also been studied via the

Ÿ The regional sub-divisions provide an insight into the

technologies provides an idea of where and in what capacity are NLP solutions primarily employed

types of technologies and services used across various regions

adoption trends in various regions and by end users

www.marketsandmarkets.com sales@marketsandmarkets.com 2

TC 1289

Natural Language Processing (NLP) Market - Worldwide Market Forecast & Analysis (2013–2018)

2013

Report Description Stakeholders The main stakeholders in NLP market are the following: Ÿ

Natural language Processing solution providers (includes NLU and NLG)

Ÿ

NLP software integrators

Ÿ

IT consultants and NLP training providers

Research Methodology This research study is a result of thorough secondary and primary research, followed by various data triangulation methods and proprietary market estimation models.

Key Data Points We have used diverse secondary research sources, such as whitepapers, articles, directories, blogs, and databases, such as OneSource, Factiva and Hoovers, to recognize and gather information for extensive commercial and technical study of the NLP market. The major vendors in the NLP ecosystem were acknowledged and studied individually, to understand business models, pricing models and their respective customer bases. This data was collated and further scrutinized on the basis of individual revenues, contributions from various regions and verticals. Each company was further studied to comprehend their respective product offerings and features.

The primary research for this report comprises of research interviews conducted with senior executives and/or managers of various organizations providing NLP solutions. The survey and interviews were confined not just to the Tier 1 players, but also included start-ups and prominent regional players. Apart from a generic global analysis, these surveys are focused on understanding the adoption trends on the regional level.

Respondents were led through a questionnaire to gather quantitative and qualitative inputs on their operations, performance, strategies, revenues, and views on the overall market, including key developments and adoption trends. The collated analysis and insights were shared, discussed and validated by market players to ensure accuracy and authenticity.

www.marketsandmarkets.com sales@marketsandmarkets.com 3

TC 1289

Natural Language Processing (NLP) Market - Worldwide Market Forecast & Analysis (2013–2018)

2013

Report Description Data Triangulation and Market Forecasting NLP: DATA TRIANGULATION AND FORECASTING

Total Natural Language Processing (NLP) Market

Arrival at Overall Market

Percentage Split of Market Segments Markets of Types, Technologies, Services, Applications, End Users and Regions

Estimating Company’s Revenue Share in Overall Market

Percentage Split of Sub Segments Sub Segments

Company wise Revenue (Regional, Products and Services)

Data from interviews was further consolidated, checked for consistency and accuracy, and then collated into the MarketsandMarkets data model to arrive at the market numbers. In the process of market estimation, we have followed a bottom-up and a top-down approach. Ÿ

Bottom-up: Individual company revenues and insights from discussions were considered for sizing the market. This was further triangulated based on company market size, their individual offerings and revenue percentage specific to the NLP market.

Ÿ

Top-down: Upon estimation and validation of the main market size, further segmentation was done based on

consolidated inputs from key players, with respect to technologies and services in various regions and adoption trends. The market data was segmented across different verticals, type of NLP solutions and end-users.

NLP applications were derived based on traction across various verticals.

www.marketsandmarkets.com sales@marketsandmarkets.com 4

TC 1289

Natural Language Processing (NLP) Market - Worldwide Market Forecast & Analysis (2013–2018)

2013

Executive Summary Abstract In last few decades, we have observed the evolution in machine technologies. The usage of computers, smartphones and other connecting devices has revolutionized the communication modes and business processes. This increasing trend for machine usage also brought the need for reducing gap between human and machine interaction for better experience and enhanced applications. The big data phenomenon also created a rising demand for robust Natural Language Processing (NLP) technologies which can extract and process human lingo on real time basis. This demand was high in few of the industries, such as capital markets.

Furthermore, the rising amounts of social media content having rich unstructured information about customer’s perception and brand value has further encouraged the usage of Natural Language Processing (NLP) technologies in various applications. There is a growing demand for sentiment analysis in many business organizations across the globe.

unique capabilities and innovative products and solutions. Many players are also providing NLP solutions over cloud, as Software as Service (SaaS). The cloud form of NLP is one of the growing reasons for the easy adoption and acceptance of NLP technologies in the market.

MarketsandMarkets has segmented the NLP market by types: rule based NLP, statistical NLP and hybrid NLP; by type of technologies: recognition (Interactive Voice Response (IVR), Optical Character Recognition (OCR), and pattern and image recognition), operational (auto coding, and categorization and classification), and analytics (speech analytics, and text analytics); by type of services: installation and maintenance, training and certification, consulting, and other services; by types of applications: machine translation, information extraction, report generation, question answering, and other applications; by type of end users: enterprise NLP (BFSI, automobile, healthcare, IT and Telecommunication, legal and commercial offices, government, defense and aerospace, media and advertisement, academia and education, web and ecommerce, and other verticals), and consumer NLP; by deployment types: on-premise and on-demand; by type of regions: North America (NA), Asia Pacific (APAC), Europe, Middle East and Africa (MEA), and Latin America (LA).

Currently, Rule based NLP, statistical NLP and hybrid NLP solutions are the leading forms of NLP technologies. These forms are fulfilling customer’s requirements in the NLP marketplace. There is ever growing need for innovation in this market. Organizations are not hesitant towards spending in building innovative NLP engines that can be used with new technologies, such as machine to machine communication and multimodal data receptions. In healthcare industry, the demand for NLP technologies is becoming much more prominent. Computer assisted coding is the leading form on NLP technology in the healthcare sector. Furthermore, the usage of NLP can be customized based on the functionality types, response requirements and business language followed by the industry. For instance, in the healthcare sector, there are standards such as ICD-9 and ICD-10. Moreover, there have been a good number of recent mergers and acquisitions in the NLP market. This shows that the influence of NLP technology is rapidly growing over the market leaders.

Many emerging players are also entering into NLP market with

The NLP market report analyzes global technologies trends, drivers and evolutions in this rapidly emerging market. The report aims at identifying and evaluating the current market size and future user insights, major players, and competitive trend in NLP market.

The NLP market report analyzes global technologies trends, drivers and evolutions in this rapidly emerging market. The report aims at identifying and evaluating the current market size and future user insights, major players, and competitive trend in NLP market.

www.marketsandmarkets.com sales@marketsandmarkets.com 5

TC 1289

Natural Language Processing (NLP) Market - Worldwide Market Forecast & Analysis (2013–2018)

2013

Executive Summary Overall Market Size The table and figure below shows the MarketsandMarkets’ forecast of the NLP market. The NLP market is expected to grow from $xx million in 2013 to $xx million in 2018. This represents a CAGR of xx% from 2013 to 2018. The table below highlights NLP market size across various regions. The table below also highlights the overall market opportunity, in terms of absolute dollar value and Y-oY growth.

NLP, MARKET SIZE, 2013 - 2018 ($MILLION), MARKET GROWTH, 2013 - 2018 (Y-O-Y %) 2013

2014

2015

2016

2017

2018

CAGR% (2013 - 2018)

North America

xx

xx

xx

xx

xx

xx

xx

Asia Pacific

xx

xx

xx

xx

xx

xx

xx

Europe

xx

xx

xx

xx

xx

xx

xx

Middle East & Africa

xx

xx

xx

xx

xx

xx

xx

Latin America

xx

xx

xx

xx

xx

xx

xx

Total Revenue

xx

xx

xx

xx

xx

xx

xx

Y-O-Y (%)

xx

xx

xx

xx

xx

xx

xx

NLP Market

NLP, Market Size, 2013 - 2018 ($Million), Market Growth, 2013 - 2018 (Y-O-Y %) XX

XX %

XX

XX %

XX

Middle East and Africa

XX %

Europe XX

XX %

XX

XX %

XX

XX %

XX

XX % 2013

2014

2015 2016 Forecast Period

2017

www.marketsandmarkets.com sales@marketsandmarkets.com 6

2018

Y-O-Y (%)

Revenue ($Million)

Latin America

Asia Pacific North America Y-O-Y (%)

TC 1289

Natural Language Processing (NLP) Market - Worldwide Market Forecast & Analysis (2013–2018)

2013

Table of Contents Chapter Headings ...........................................................................................................................Page No. 1.

2.

3.

Introduction .......................................................................................................................................22 1.1

Key Take-Aways....................................................................................................................................................22

1.2

Report Description ...............................................................................................................................................22

1.3

Markets Covered...................................................................................................................................................23

1.4

Stakeholders .........................................................................................................................................................23

1.5

Research Methodology ........................................................................................................................................24

1.5.1

Key data points................................................................................................................................................24

1.5.2

Data triangulation and forecasting ..................................................................................................................25

1.5.3

Forecast assumptions .....................................................................................................................................26

Executive Summary ..........................................................................................................................28 2.1

Abstract .................................................................................................................................................................28

2.2

Overall Market Size...............................................................................................................................................29

Market Ecosystem and Dynamics ...................................................................................................32 3.1

Market Definition...................................................................................................................................................33

3.2

Market Evolution...................................................................................................................................................33

3.3

Market Segmentation ...........................................................................................................................................35

3.4

Market Dynamics ..................................................................................................................................................36

3.4.1

Drivers .............................................................................................................................................................37

3.4.1.1 Growing demand for enhanced customer experience .............................................................................37 3.4.1.2 Increase in adaption of smartphone.........................................................................................................37 3.4.1.3 Leverage big data ....................................................................................................................................37 3.4.1.4 Growth in Machine to Machine (M2M) technology...................................................................................38 3.4.2

Restraints and challenges ...............................................................................................................................38

3.4.2.1 Customer adoption...................................................................................................................................38 3.4.2.2 Challenges posed by government regulations .........................................................................................38 3.4.3

Opportunities ...................................................................................................................................................39

3.4.3.1 Emerging areas of applications................................................................................................................39 3.4.3.2 Investments in healthcare sector .............................................................................................................39 3.4.4

Time-impact analysis of dynamics ..................................................................................................................40

3.4.5

Value chain......................................................................................................................................................41

www.marketsandmarkets.com sales@marketsandmarkets.com 7

TC 1289

Natural Language Processing (NLP) Market - Worldwide Market Forecast & Analysis (2013–2018)

2013

Table of Contents Chapter Headings ...........................................................................................................................Page No. 4.

NLP: Market Size and Forecast by Types .......................................................................................42 4.1

Introduction and Overview ..................................................................................................................................43

4.2

Rule Based NLP ....................................................................................................................................................45

4.2.1

Overview .........................................................................................................................................................45

4.2.2

Market size and forecast by verticals ..............................................................................................................45

4.2.3

Market size and forecast by regions................................................................................................................46

4.3

4.3.1

Overview .........................................................................................................................................................47

4.3.2

Market size and forecast by verticals ..............................................................................................................47

4.3.3

Market size and forecast by regions................................................................................................................48

4.4

5.

Statistical NLP.......................................................................................................................................................47

Hybrid NLP ............................................................................................................................................................49

4.4.1

Overview .........................................................................................................................................................49

4.4.2

Market size and forecast by verticals ..............................................................................................................49

4.4.3

Market size and forecast by regions................................................................................................................50

NLP: Market Size and Forecast, by Technologies..........................................................................52 5.1

Introduction and Overview ..................................................................................................................................53

5.2

Recognition ...........................................................................................................................................................55

5.2.1

Interactive Voice Response (IVR) ...................................................................................................................55

5.2.1.1 Overview ..................................................................................................................................................55 5.2.1.2 Market size and forecast by deployment types ........................................................................................56 5.2.2

Optical Character Recognition (OCR) .............................................................................................................56

5.2.2.1 Overview ..................................................................................................................................................56 5.2.2.2 Market size and forecast by deployment types ........................................................................................57 5.2.3

Pattern and image recognition ........................................................................................................................57

5.2.3.1 Overview ..................................................................................................................................................57 5.2.3.2 Market size and forecast by deployment types ........................................................................................57 5.3

Operational............................................................................................................................................................58

5.3.1

Auto coding .....................................................................................................................................................58

5.3.1.1 Overview ..................................................................................................................................................58 5.3.1.2 Market size and forecast by deployment types ........................................................................................59 5.3.2

Classification and categorization.....................................................................................................................59

www.marketsandmarkets.com sales@marketsandmarkets.com 8

TC 1289

Natural Language Processing (NLP) Market - Worldwide Market Forecast & Analysis (2013–2018)

2013

Table of Contents Chapter Headings ...........................................................................................................................Page No. 5.3.2.1 Overview ..................................................................................................................................................59 5.3.2.2 Market size and forecast by deployment types ........................................................................................60 5.4

Analytics................................................................................................................................................................60

5.4.1

Text analytics...................................................................................................................................................60

5.4.1.1 Overview ..................................................................................................................................................60 5.4.1.2 Market size and forecast by deployment types ........................................................................................61 5.4.2

Speech analytics .............................................................................................................................................61

5.4.2.1 Overview ..................................................................................................................................................61 5.4.2.2 Market size and forecast by deployment types ........................................................................................62

6.

NLP: Market Size and Forecast by Services ...................................................................................63 6.1

Introduction and Overview ..................................................................................................................................64

6.2

Installation and Maintenance...............................................................................................................................66

6.2.1

Overview .........................................................................................................................................................66

6.2.2

Market size and forecast by verticals ..............................................................................................................66

6.2.3

Market size and forecast by regions................................................................................................................67

6.3

6.3.1

Overview .........................................................................................................................................................68

6.3.2

Market size and forecast by verticals ..............................................................................................................68

6.3.3

Market size and forecast by regions................................................................................................................69

6.4

Consulting .............................................................................................................................................................70

6.4.1

Overview .........................................................................................................................................................70

6.4.2

Market size and forecast by verticals ..............................................................................................................70

6.4.3

Market size and forecast by regions................................................................................................................71

6.5

7.

Training and Certification ....................................................................................................................................68

Other Services ......................................................................................................................................................72

6.5.1

Overview .........................................................................................................................................................72

6.5.2

Market size and forecast by verticals ..............................................................................................................72

6.5.3

Market size and forecast by regions................................................................................................................73

NLP: Market Size and Forecast, by Applications ...........................................................................75 7.1

Introduction and Overview ..................................................................................................................................76

www.marketsandmarkets.com sales@marketsandmarkets.com 9

TC 1289

Natural Language Processing (NLP) Market - Worldwide Market Forecast & Analysis (2013–2018)

2013

Table of Contents Chapter Headings ...........................................................................................................................Page No. 7.2

7.2.1

Overview .........................................................................................................................................................78

7.2.2

Market size and forecast by regions................................................................................................................78

7.3

Information Extraction .........................................................................................................................................79

7.3.1

Overview .........................................................................................................................................................79

7.3.2

Market size and forecast by regions................................................................................................................79

7.4

Report Generation ................................................................................................................................................80

7.4.1

Overview .........................................................................................................................................................80

7.4.2

Market size and forecast by regions................................................................................................................81

7.5

Question Answering.............................................................................................................................................81

7.5.1

Overview .........................................................................................................................................................81

7.5.2

Market size and forecast by regions................................................................................................................82

7.6

8.

Machine Translation .............................................................................................................................................78

Other Applications................................................................................................................................................82

7.6.1

Overview .........................................................................................................................................................82

7.6.2

Market size and forecast by regions................................................................................................................83

NLP: Market Size and Forecast by End Users ................................................................................84 8.1

Enterprise NLP......................................................................................................................................................85

8.1.1

Introduction and overview ...............................................................................................................................85

8.1.2

Banking, Financial Services and Insurance (BFSI) .........................................................................................89

8.1.2.1 Overview ..................................................................................................................................................89 8.1.2.2 Market size and forecast by applications .................................................................................................90 8.1.2.3 Market size and forecast by regions ........................................................................................................90 8.1.3

Automotive ......................................................................................................................................................91

8.1.3.1 Overview ..................................................................................................................................................91 8.1.3.2 Market size and forecast by applications .................................................................................................91 8.1.3.3 Market size and forecast by regions ........................................................................................................92 8.1.4

Healthcare .......................................................................................................................................................93

8.1.4.1 Overview ..................................................................................................................................................93 8.1.4.2 Market size and forecast by applications .................................................................................................94 8.1.4.3 Market size and forecast by regions ........................................................................................................94 8.1.5

IT and Telecommunication ..............................................................................................................................95

8.1.5.1 Overview ..................................................................................................................................................95

www.marketsandmarkets.com sales@marketsandmarkets.com 10

TC 1289

Natural Language Processing (NLP) Market - Worldwide Market Forecast & Analysis (2013–2018)

2013

Table of Contents Chapter Headings ...........................................................................................................................Page No. 8.1.5.2 Market size and forecast by applications .................................................................................................95 8.1.5.3 Market size and forecast by regions ........................................................................................................96 8.1.6

Legal and commercial offices..........................................................................................................................97

8.1.6.1 Overview ..................................................................................................................................................97 8.1.6.2 Market size and forecast by applications .................................................................................................97 8.1.6.3 Market size and forecast by regions ........................................................................................................98 8.1.7

Government, defense and aerospace .............................................................................................................99

8.1.7.1 Overview ..................................................................................................................................................99 8.1.7.2 Market size and forecast by applications .................................................................................................99 8.1.7.3 Market size and forecast by regions ......................................................................................................100 8.1.8

Media and advertisement ..............................................................................................................................101

8.1.8.1 Overview ................................................................................................................................................101 8.1.8.2 Market size and forecast by applications ...............................................................................................101 8.1.8.3 Market size and forecast by regions ......................................................................................................102 8.1.9

Academia and education...............................................................................................................................103

8.1.9.1 Overview ................................................................................................................................................103 8.1.9.2 Market size and forecast by applications ...............................................................................................104 8.1.9.3 Market size and forecast by regions ......................................................................................................104 8.1.10 Web and E-commerce...................................................................................................................................105 8.1.10.1 Overview ................................................................................................................................................105 8.1.10.2 Market size and forecast by applications ...............................................................................................105 8.1.10.3 Market size and forecast by regions ......................................................................................................106 8.1.11

Other verticals ...............................................................................................................................................107

8.1.11.1 Overview ................................................................................................................................................107 8.1.11.2 Market size and forecast by applications ...............................................................................................107 8.1.11.3 Market size and forecast by regions ......................................................................................................108 8.2

Customer NLP.....................................................................................................................................................109

8.2.1

Introduction and overview .............................................................................................................................109

8.2.2

Market size and forecast by regions..............................................................................................................109

8.3

Market Analysis by Deployment Types .............................................................................................................111

8.3.1

On-premise NLP ............................................................................................................................................111

8.3.1.1 Overview.................................................................................................................................................111 8.3.1.2 Market size and forecast by regions.......................................................................................................112 8.3.4

On-demand NLP............................................................................................................................................112

8.3.4.1 Overview ................................................................................................................................................112 8.3.4.2 Market Size and Forecast by regions .....................................................................................................113

www.marketsandmarkets.com sales@marketsandmarkets.com 11

TC 1289

Natural Language Processing (NLP) Market - Worldwide Market Forecast & Analysis (2013–2018)

2013

Table of Contents Chapter Headings ...........................................................................................................................Page No. 9.

NLP: Market Size and Forecast by Regions..................................................................................114 9.1

Introduction and Overview ........................................................................................................115

9.1.1 9.2

North America.............................................................................................................................119

9.2.1

Overview................................................................................................................................119

9.2.2

Market size and forecast by end users..................................................................................120

9.3

Asia-Pacific.................................................................................................................................120

9.3.1

Overview ...............................................................................................................................120

9.3.2

Market size and forecast by end users..................................................................................121

9.4

Europe.........................................................................................................................................121

9.4.1

Overview ...............................................................................................................................121

9.4.2

Market size and forecast by end users..................................................................................122

9.5

Middle East and Africa...............................................................................................................122

9.5.1

Overview ...............................................................................................................................122

9.5.2

Market size and forecast by end users..................................................................................122

9.6

10.

Parfait chart ...........................................................................................................................119

Latin America..............................................................................................................................123

9.6.1

Overview ...............................................................................................................................123

9.6.2

Market size forecast by end users.........................................................................................123

Market Analysis, Trends and Insights ...........................................................................................125

10.1

Competitive Landscape .....................................................................................................................................125

10.1.1 Ecosystem and roles .....................................................................................................................................125 10.1.2 Portfolio comparison......................................................................................................................................126 10.2

End User Landscape ..........................................................................................................................................126

10.2.1 Market opportunity analysis...........................................................................................................................126 10.2.2 End User Analysis .........................................................................................................................................128 10.2.2.1 Adverse drug events and medication errors ..........................................................................................128

www.marketsandmarkets.com sales@marketsandmarkets.com 12

TC 1289

Natural Language Processing (NLP) Market - Worldwide Market Forecast & Analysis (2013–2018)

2013

Table of Contents Chapter Headings ...........................................................................................................................Page No. 10.2.2.2 Number of enterprise device unit shipments..........................................................................................129 10.2.2.3 Call and contact center organizations by regions ..................................................................................129 10.2.2.4 Market penetration through connected devices .....................................................................................130 10.2.2.4.1 Smart TV unit shipments ............................................................................................................132

11

Company Profiles ............................................................................................................................133 (Overview, Products and Services, Financials, SWOT Analysis and Strategy and Analyst Insights)* 11.1 3M .........................................................................................................................................................................133 11.2 APPLE..................................................................................................................................................................138 11.3 DOLBEY SYSTEMS.............................................................................................................................................143 11.4 FUJI XEROX ........................................................................................................................................................146 11.5 GOOGLE ..............................................................................................................................................................150 11.6 HP.........................................................................................................................................................................154 11.7 IBM .......................................................................................................................................................................158 11.8 M*MODAL ............................................................................................................................................................163 11.9 MIIATECH.............................................................................................................................................................166 11.10 MICROSOFT ........................................................................................................................................................168 11.11 NETBASE SOLUTIONS.......................................................................................................................................172 11.12 NUANCE COMMUNICATIONS ............................................................................................................................175 11.13 SAS ......................................................................................................................................................................180 11.14 VERINT SYSTEMS ..............................................................................................................................................185 11.15 OTHER KEY INNOVATORS.................................................................................................................................189 11.15.1 ANBOTO ..................................................................................................................................................189 11.15.2 ARTIFICIAL SOLUTIONS ........................................................................................................................189 11.15.3 LEXALYTICS............................................................................................................................................190 11.15.4 LINGUAMATICS ......................................................................................................................................190 11.15.5 NLP TECHNOLOGIES.............................................................................................................................190 11.15.6 SEMANTIC RESEARCH..........................................................................................................................191 11.15.7 SENEXX ..................................................................................................................................................191 11.15.8 SWIFTKEY...............................................................................................................................................192

www.marketsandmarkets.com sales@marketsandmarkets.com 13

TC 1289

Natural Language Processing (NLP) Market - Worldwide Market Forecast & Analysis (2013–2018)

2013

Table of Contents Chapter Headings ...........................................................................................................................Page No. 11.15.9 TEMIS ......................................................................................................................................................192 11.15.10 YSEOP...................................................................................................................................................193 *Details on Overview, Products & Services, Financials, SWOT Analysis and Strategy and Analyst Insights might not be captured in case of unlisted companies.

APPENDIX.................................................................................................................................................194 è

MERGERS AND ACQUISITIONS (M&A)..................................................................................................................194

è

VENTURE CAPITAL (VC) FUNDING ANALYSIS .....................................................................................................196

è

VENDORS SOCIAL REACH .....................................................................................................................................198

www.marketsandmarkets.com sales@marketsandmarkets.com 14

TC 1289

Natural Language Processing (NLP) Market - Worldwide Market Forecast & Analysis (2013–2018)

2013

List of Tables Table Titles ..............................................................................................................................Page No. 1

NLP: Market Forecast Assumptions .............................................................................................................................26

2

NLP, Market Size, 2013 - 2018 ($Million), Market Growth, 2013 - 2018 (Y-O-Y %) .....................................................30

3

NLP: Types, Market Size, 2013 - 2018 ($Million) .........................................................................................................43

4

NLP: Types, Market Share, 2013 - 2018 (%)................................................................................................................44

5

NLP: Types, Market Growth, 2013 - 2018 (Y-O-Y %) ...................................................................................................44

6

NLP: Rule Based NLP, Market Size, by Verticals, 2013 - 2018 ($Million) ....................................................................46

7

NLP: Rule Based NLP, Market Size, by Regions, 2013 - 2018 ($Million).....................................................................47

8

NLP: Statistical NLP, Market Size, by Verticals, 2013 - 2018 ($Million)........................................................................48

9

NLP: Statistical NLP, Market Size, by Regions, 2013 - 2018 ($Million) ........................................................................49

10

NLP: Hybrid NLP, Market Size, by Verticals, 2013 - 2018 ($Million).............................................................................50

11

NLP: Hybrid NLP, Market Size, by Regions, 2013 - 2018 ($Million) .............................................................................51

12

NLP: Technologies, Market Size, 2013 - 2018 ($Million) ..............................................................................................53

13

NLP: Technologies, Market Share, 2013 - 2018 (%) ....................................................................................................54

14

NLP: Technologies, Market Growth, 2013 - 2018 (Y-O-Y %)........................................................................................54

15

NLP: Interactive Voice Response (IVR), Market Size, by Deployment Types, 2013 - 2018 ($Million) .........................56

16

NLP: Optical Character Recognition (OCR), Market Size, by Deployment Types, 2013 - 2018 ($Million) ...................57

17

NLP: Pattern and Image Recognition, Market Size, by Deployment Types, 2013 - 2018 ($Million).............................58

18

NLP: Auto Coding, Market Size, by Deployment Types, 2013 - 2018 ($Million)...........................................................59

19

NLP: Classification and Categorization, Market Size, by Deployment Types, 2013 - 2018 ($Million) ..........................60

20

NLP: Text Analytics, Market Size, by Deployment Types, 2013 - 2018 ($Million).........................................................61

21

NLP: Speech Analytics, Market Size, by Deployment Types, 2013 - 2018 ($Million) ...................................................62

22

NLP: Services, Market Size, 2013 - 2018 ($Million) .....................................................................................................64

23

NLP: Services, Market Share, 2013 - 2018 (%) ...........................................................................................................65

24

NLP: Services, Market Growth, 2013 - 2018 (Y-O-Y %)...............................................................................................65

25

NLP: Installation and Maintenance, Market Size, by Verticals, 2013 - 2018 ($Million).................................................67

26

NLP: Installation and Maintenance, Market Size, by Regions, 2013 - 2018 ($Million) .................................................68

27

NLP: Training and Certification, Market Size, by Verticals, 2013 - 2018 ($Million).......................................................69

28

NLP: Training and Certification, Market Size, by Regions, 2013 - 2018 ($Million) .......................................................70

29

NLP: Consulting, Market Size, by Verticals, 2013 - 2018 ($Million) .............................................................................71

30

NLP: Consulting, Market Size, by Regions, 2013 - 2018 ($Million)..............................................................................72

31

NLP: Other Services, Market Size, by Verticals, 2013 - 2018 ($Million).......................................................................73

www.marketsandmarkets.com sales@marketsandmarkets.com 15

TC 1289

Natural Language Processing (NLP) Market - Worldwide Market Forecast & Analysis (2013–2018)

2013

List of Tables Table Titles ..............................................................................................................................Page No. 32

NLP: Other Services, Market Size, by Regions, 2013 - 2018 ($Million) .......................................................................74

33

NLP: Applications, Market Size, 2013 - 2018 ($Million)................................................................................................76

34

NLP: Applications, Market Share, 2013 - 2018 (%) ......................................................................................................77

35

NLP: Applications, Market Growth, 2013 - 2018 (Y-O-Y %) .........................................................................................77

36

NLP: Machine Translation, Market Size, by Regions, 2013 - 2018 ($Million)...............................................................79

37

NLP: Information Extraction, Market Size, by Regions, 2013 - 2018 ($Million)............................................................80

38

NLP: Report Generation, Market Size, by Regions, 2013 - 2018 ($Million) .................................................................81

39

NLP: Question Answering, Market Size, by Regions, 2013 - 2018 ($Million)...............................................................82

40

NLP: Other Applications, Market Size, by Regions, 2013 - 2018 ($Million)..................................................................83

41

NLP: Enterprise NLP, Market Size, by Verticals, 2013 - 2018 ($Million).......................................................................85

42

NLP: Enterprise NLP, Market Share, by Verticals, 2013 - 2018 (%) .............................................................................86

43

NLP: Enterprise NLP, Market Growth, by Verticals, 2013 - 2018 (Y-O-Y %) ................................................................88

44

NLP: Bfsi, Market Size, by Applications, 2013 - 2018 ($Million) ...................................................................................90

45

NLP: Bfsi, Market Size, by Regions, 2013 - 2018 ($Million) .........................................................................................91

46

NLP: Automotive, Market Size, by Applications, 2013 - 2018 ($Million) .......................................................................92

47

NLP: Automotive, Market Size, by Regions, 2013 - 2018 ($Million) .............................................................................93

48

NLP: Healthcare, Market Size, by Applications, 2013 - 2018 ($Million) .......................................................................94

49

NLP: Healthcare, Market Size, by Regions, 2013 - 2018 ($Million) .............................................................................95

50

NLP: IT and Telecommunication, Market Size, by Applications, 2013 - 2018 ($Million) ...............................................96

51

NLP: IT and Telecommunication, Market Size, by Regions, 2013 - 2018 ($Million) .....................................................97

52

NLP: Legal and Commercial Offices, Market Size, by Applications, 2013 - 2018 ($Million).........................................98

53

NLP: Legal and Communication Offices, Market Size, by Regions, 2013 - 2018 ($Million) .........................................99

54

NLP: Government, Defense and Aerospace, Market Size, by Applications, 2013 - 2018 ($Million)...........................100

55

NLP: Government, Defense and Aerospace, Market Size, by Regions, 2013 - 2018 ($Million).................................101

56

NLP: Media and Advertisement, Market Size, by Applications, 2013 - 2018 ($Million) ..............................................102

57

NLP: Media and Advertisement, Market Size, by Regions, 2013 - 2018 ($Million) ....................................................103

58

NLP: Academia and Education, Market Size, by Applications, 2013 - 2018 ($Million) ...............................................104

59

NLP: Academia and Education, Market Size, by Regions, 2013 - 2018 ($Million) .....................................................105

60

NLP: Web and E-Commerce, Market Size, by Applications, 2013 - 2018 ($Million) ..................................................106

61

NLP: Web and E-Commerce, Market Size, by Regions, 2013 - 2018 ($Million) ........................................................107

62

NLP: Other Verticals, Market Size, by Applications, 2013 - 2018 ($Million) ...............................................................108

www.marketsandmarkets.com sales@marketsandmarkets.com 16

TC 1289

Natural Language Processing (NLP) Market - Worldwide Market Forecast & Analysis (2013–2018)

2013

List of Tables Table Titles ..............................................................................................................................Page No. 63

NLP: Other Verticals, Market Size, by Regions, 2013 - 2018 ($Million) .....................................................................108

64

NLP: Consumer NLP, Market Size, by Regions, 2013 - 2018 ($Million) .....................................................................110

65

NLP: On-Premise NLP, Market Size, by Regions, 2013 - 2018 ($Million) ..................................................................112

66

NLP: On-Demand NLP, Market Size, by Regions, 2013 - 2018 ($Million) ..................................................................113

67

NLP: Regions, Market Size, 2013 - 2018 ($Million) ....................................................................................................115

68

NLP: Regions, Market Share, 2013 - 2018 (%) ..........................................................................................................116

69

NLP: Regions, Market Growth, 2013 - 2018 (Y-O-Y %)..............................................................................................118

70

NLP: North America, Market Size, by End Users, 2013 - 2018 ($Million) ..................................................................120

71

NLP: Asia Pacific, Market Size, by End Users, 2013 - 2018 ($Million).......................................................................121

72

NLP: Europe, Market Size, by End Users, 2013 - 2018 ($Million).............................................................................122

73

NLP: Middle East and Africa, Market Size, by End Users, 2013 - 2018 ($Million) .....................................................123

74

NLP: Latin America, Market Size, by End Users, 2013 - 2018 ($Million) ...................................................................124

75

NLP: Enterprise Devices, by Unit Shipments, 2013 - 2018 (Million Units) .................................................................129

76

NLP: Smart Tv, by Unit Shipments, 2013 - 2018 (Million Units) .................................................................................132

77

3M: Revenue, 2011 - 2012 ($Million)..........................................................................................................................134

78

3M: Revenue, by Segments, 2011 - 2012 ($Million)...................................................................................................134

79

3M: Revenue, by Regions, 2011 - 2012 ($Million)......................................................................................................135

80

Apple: Revenue, 2011 - 2012 ($Million)......................................................................................................................139

81

Apple: Revenue, by Segments, 2011 - 2012 ($Million)...............................................................................................139

82

Apple: Revenue, by Regions, 2011 - 2012 ($Million)..................................................................................................140

83

Fuji Xerox: Revenue, 2011 - 2012 ($Million)...............................................................................................................147

84

Fuji Xerox: Revenue, by Segments, 2011 - 2012 ($Million)........................................................................................147

85

Google: Revenue, 2011 - 2012 ($Million) ...................................................................................................................151

86

Google: Revenue, by Segments, 2011 - 2012 ($Million) ............................................................................................152

87

Google: Revenue, by Regions, 2011 - 2012 ($Million) ...............................................................................................152

88

HP: Revenue, 2011 - 2012 ($Million)..........................................................................................................................155

89

HP: Revenue, by Segments, 2011 - 2012 ($Million)...................................................................................................155

90

HP: Revenue, by Regions, 2011 - 2012 ($Million)......................................................................................................156

91

IBM: Revenue, 2011 - 2012 ($Million) ........................................................................................................................159

92

IBM: Revenue, by Segments, 2011 - 2012 ($Million) .................................................................................................160

93

IBM: Revenue, by Regions, 2011 - 2012 ($Million) ....................................................................................................160

www.marketsandmarkets.com sales@marketsandmarkets.com 17

TC 1289

Natural Language Processing (NLP) Market - Worldwide Market Forecast & Analysis (2013–2018)

2013

List of Tables Table Titles ..............................................................................................................................Page No. 94

Microsoft: Revenue, 2011 - 2012 ($Million) ................................................................................................................169

95

Microsoft: Revenue, by Segments, 2011 - 2012 ($Million) .........................................................................................169

96

Microsoft: Revenue, by Regions, 2011 - 2012 ($Million) ............................................................................................170

97

Nuance Communications: Revenue, 2011 - 2012 ($Million).......................................................................................177

98

Nuance Communications: Revenue, by Segments, 2011 - 2012 ($Million)................................................................177

99

SAS: Revenue, by Segments, 2011 - 2012 ($Million).................................................................................................181

100

SAS: Revenue, by Regions, 2011 - 2012 ($Million)....................................................................................................182

101

Verint Systems: Revenue, 2012 - 2013 ($Million) ......................................................................................................186

102

Verint Systems: Revenue, by Segments, 2012 - 2013 ($Million) ...............................................................................187

103

Verint Systems: Revenue, by Regions, 2012 - 2013 ($Million) ..................................................................................187

104

NLP: M&A Impact Analysis .........................................................................................................................................194

105

NLP: Venture Funding (VC) Funding Analysis............................................................................................................196

www.marketsandmarkets.com sales@marketsandmarkets.com 18

TC 1289

Natural Language Processing (NLP) Market - Worldwide Market Forecast & Analysis (2013–2018)

2013

List of Figures Figure Titles ............................................................................................................................Page No. 1

NLP: Data Triangulation and Forecasting.....................................................................................................................25

2

NLP: Market Size, 2013 - 2018 ($Million), Market Growth, 2013 - 2018 (Y-O-Y %).....................................................31

3

NLP: Market Evolution ..................................................................................................................................................34

4

NLP: Market Segmentation ..........................................................................................................................................35

5

NLP: Time Impact Analysis of Dynamics ......................................................................................................................40

6

NLP: Value Chain .........................................................................................................................................................41

7

NLP: Types, Market Growth, 2013 - 2018 (Y-O-Y %) ...................................................................................................45

8

NLP: Technologies, Market Growth, 2013 - 2018 (Y-O-Y %)........................................................................................55

9

NLP: Services, Market Growth, 2013 - 2018 (Y-O-Y %)...............................................................................................66

10

NLP: Applications, Market Growth, 2013 - 2018 (Y-O-Y %) .........................................................................................78

11

NLP: Verticals, Market Share, 2013 - 2018 (%)............................................................................................................87

12

NLP: Enterprise NLP, Market Growth, by Verticals, 2013 - 2018 (Y-O-Y %) ................................................................89

13

NLP: Consumer NLP, Market Size, 2013 - 2018 ($Millions), Market Growth, 2013 - 2018 (Y-O-Y %) .......................111

14

NLP: Regions, Market Share, 2013 (%)......................................................................................................................117

15

NLP: Regions, Market Growth 2013 - 2018 (Y-O-Y %)...............................................................................................118

16

NLP: Parfait Chart, Market Size and Growth, by Regions, 2013 - 2018 (Y-O-Y %)....................................................119

17

NLP: Market Ecosystem and Roles ............................................................................................................................125

18

NLP: Product Category Mapping by Verticals ............................................................................................................126

19

NLP: Market Opportunity Plot .....................................................................................................................................127

20

NLP: Increase in Medical Notes (Million Units) ..........................................................................................................128

21

NLP: Call and Contact Centers by Regions ...............................................................................................................130

22

NLP: Market Penetration in Connected Devices ........................................................................................................131

23

3M: SWOT Analysis....................................................................................................................................................136

24

Apple: SWOT Analysis................................................................................................................................................141

25

Dolbey Systems: SWOT Analysis...............................................................................................................................144

26

Fuji Xerox: SWOT Analysis.........................................................................................................................................148

27

Google: SWOT Analysis .............................................................................................................................................153

28

HP: SWOT Analysis....................................................................................................................................................156

29

IBM: SWOT Analysis ..................................................................................................................................................161

30

M*Modal: SWOT Analysis...........................................................................................................................................165

31

Miiatech: SWOT Analysis ...........................................................................................................................................167

www.marketsandmarkets.com sales@marketsandmarkets.com 19

TC 1289

Natural Language Processing (NLP) Market - Worldwide Market Forecast & Analysis (2013–2018)

2013

List of Figures Figure Titles ............................................................................................................................Page No. 32

Microsoft: SWOT Analysis ..........................................................................................................................................170

33

Netbase Solutions: SWOT Analysis............................................................................................................................173

34

Nuance Communications: SWOT Analysis.................................................................................................................178

35

SAS: SWOT Analysis..................................................................................................................................................183

36

Verint Systems: SWOT Analysis.................................................................................................................................188

37

NLP: Vendor Social Reach .........................................................................................................................................198

www.marketsandmarkets.com sales@marketsandmarkets.com 20

TC 1289

Natural Language Processing (NLP) Market - Worldwide Market Forecast & Analysis (2013–2018)

2013

Sample Tables NLP: IT and Telecommunication, Market Size, by Applications, 2013 - 2018 ($Million) Applications

2013

2014

2015

2016

Machine Translation Information Extraction

e l p am

Report Generation Question Answering Others Total

2017

2018

CAGR% (2013 - 2018)

2017

2018

CAGR% (2013 - 2018)

e l b Ta

S

NLP: Healthcare, Market Size, by Regions, 2013 - 2018 ($Million) Products

2013

2014

Asia Pacific

Middle East & Africa Latin America Total

2016

e l b a T e pl

North America

Europe

2015

m a S

NLP: Asia Pacific, Market Size, by End Users, 2013 - 2018 ($Million) End User Market

2013

2015

Consumer NLP

S

www.marketsandmarkets.com sales@marketsandmarkets.com 21

e l b Ta

2016

e l p am

Enterprise NLP

Total

2014

2017

2018

CAGR% (2013 - 2018)

TC 1289

Natural Language Processing (NLP) Market - Worldwide Market Forecast & Analysis (2013–2018)

2013

Disclaimer Disclaimer: MarketsandMarkets strategic analysis services are limited publications containing valuable market information provided to a select group of customers in response to orders. Our customers acknowledge, when ordering, that MarketsandMarkets strategic analysis services are for our customers’ internal use and not for general publication or disclosure to third parties. Quantitative market information is based primarily on interviews and therefore, is subject to fluctuation.

MarketsandMarkets does not endorse any vendor, product or service depicted in its research publications. MarketsandMarkets strategic analysis publications consist of the opinions of MarketsandMarkets' research and should not be construed as statements of fact. MarketsandMarkets disclaims all warranties, expressed or implied, with respect to this research, including any warranties of merchantability or fitness for a particular purpose.

MarketsandMarkets takes no responsibility for any incorrect information supplied to us by manufacturers or users.

All trademarks, copyrights and other forms of intellectual property belong to their respective owners and may be protected by copyright. Under no circumstance may any of these be reproduced in any form without the prior written agreement of their owner.

No part of this strategic analysis service may be given, lent, resold or disclosed to non-customers without written permission.

Reproduction and/or transmission in any form and by any means including photocopying, mechanical, electronic, recording or otherwise, without the permission of the publisher is prohibited.

For information regarding permission, contact: Tel: 1-888-600-6441 Email: sales@marketsandmarkets.com

Copyright Š 2013 MarketsandMarkets All Rights Reserved. This document contains highly confidential information and is the sole property of MarketsandMarkets.

No part of it may be circulated, copied, quoted, or otherwise reproduced without the approval of MarketsandMarkets.

www.marketsandmarkets.com sales@marketsandmarkets.com 22

TC 1289

Natural Language Processing (NLP) Market - Worldwide Market Forecast & Analysis (2013–2018)

2013

About MarketsandMarkets We publish about 120 reports a year across 10 main industries.

The reports are exhaustive, detailing about 50 micro markets and product segments, and featuring about 80 to 100 market data summary tables, 50 short company profiles, a five-level market breakdown, overviews of more than 300 patents, as well as analyses of the strategic and competitive landscape.

Our clients value our reports especially for the market insight we provide along with the market numbers. Our teams of specialized market analysts and domain experts work within a structured research process to deliver well-analyzed market reports to Fortune 1000 companies globally.

Click here to learn more about us

Related Reports Social TV Market [Social EPG, Content Discovery, Social Analytics, Social Curation, AD Platforms]: Global Advancements, Ecosystem, Business Models, Technology Roadmap, Worldwide Market Forecasts & Analysis (2012 – 2017), Social TV Market is set to take the television industry by storm as television manufacturers are betting big money in this technology. There exists a diversity of players in the Social TV ecosystem, as the industry is open to experiments and is witnessing many a tie-ups between broadcasters and social networking companies. While some broadcasters are amalgamating Social TV within their own platforms; there are many, who are integrating Twitter into their Social TV platforms for enhanced custom experience and participation. Industry players such as BBC and CNN, on the other hand have signed deals with social networking players such as Facebook, as social networking companies are aggressively trying to venture into this space.

Report Code: TC 1279

Customer Experience Management Market [VOC Analytics, Feedback Management, Web Analytics, Text Analytics, Speech Analytics] Advanced Technologies, Touch Points, Adoption Trends, Market Size & Forecasts (2012 – 2017) Customer experience management (CEM) is garnering increasing popularity mainly driven by the application of tools that are employed for analyzing customer feedback from various touch points such as company websites, branch, Web, mobile and social media. CEM, as a concept, has gaining widespread adoption because it enables companies to serve customers efficiently, thereby creating retention, reducing churn and improving competitive abilities

Report Code: TC 1747

www.marketsandmarkets.com sales@marketsandmarkets.com 23