Speech Analytics Market worth $1.33 Billion by 2019 The report “Speech Analytics Market [Solutions (Speech Engine, Indexing & Analysis, Reports & Dashboards), Applications (Business Process, Agent Performance, Market Intelligence, Risk & Compliance Management & CEM)] - Worldwide Market Forecast (20142019)�, defines and segments the speech analytics market into various sub-segments with an in-depth analysis and forecasting of revenues. It also identifies the drivers and restraints for this market with the insights on trends, opportunities, and challenges. Browse more than 69 market data tables with 25 figures spread through 178 pages and in-depth TOC on "Speech Analytics Market� http://www.marketsandmarkets.com/Market-Reports/speech-analytics-market17297779.html Early buyers will receive 10% customization on this report. Inquiry Before Buying @ http://www.marketsandmarkets.com/Enquiry_Before_Buying.asp?id=17297779 Speech analytics, also known as audio mining, is used to spot and analyze spoken words which bring structure to interactions and reveal the information buried in customer contact center. It includes elements of automatic speech recognition where identities of spoken words are determined. This technology is used to extract important business intelligence material which is used to relate it to strategy, product, process, operational issues, and contact center agent performance. All this information helps to give an insight regarding what customers or clients actually think about their company, which in turn will help the enterprise to react quickly in favor of their working structure. The high demand of speech analytics has led to the invention of new technologies and solutions. Speech analytics work on three main approaches. First is the phonetic approach, which is related to phoneme, a basic unit of language concerned with the systematic organization of sounds in language. Second approach is the Large Vocabulary Continuous Speech Recognition (LVCSR), known for its full transcription. Its basic unit comprises some words; so, the output needs time to be processed out making it a slower process. Third approach is the direct phase recognition which directly analyzes speech by comparing it with the pre-defined phrases. This method generally provides the highest data reliability for overall business performance management. MarketsandMarkets has broadly segmented the speech analytics market by solutions: speech engine, indexing and analysis, query engine, reports and dashboards, and others; by services: professional services and support and maintenance services; by applications: business process management, agent performance management, customer experience management, market intelligence management, risk and compliance management, and other applications; by deployment type: on-premise and on-demand; by organization size:
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