Business Examiner Victoria - March 2019 by Business Examiner Media Group

MARCH 2019

» BOATING & MARINE

– PAGE 14

VICTORIA Bayshore Home Health Wins Business Excellence Award, Launches Comox Valley Service

Victoria

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Victoria Manufacturers Set the World on Fire Sherwood Industries Celebrates 30th Anniversary

PAGE 16

VICTORIA Third Generation Takes on Key Roles at Wilson’s Group

PAGE 9

INDEX News Update

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IC T OR I A - Sherwood Industries is continuing its hot streak. This June will mark three decades since the locally owned and operated manufacturing company began producing its internationally renowned Enviro brand wood stoves, pellet stoves, and gas fireplaces. Founded by Thomas O’Connor, Martin O’Connor, and Cherbel Yousief, the company has developed a reputation for luxury products, shipping Enviro fireplaces around the globe. “A ll th ree of us came from different backgrounds,” says Yousief, who remains one of the company’s co-owners. “I have a background in finance, marketing, and sales, while Tom and Martin [brothers] had expertise in engineering, manufacturing, and production. SEE SHERWOOD INDUSTRIES | PAGE 8

Stuart O’Connor and Cherbel Yousief are owners of Sherwood Industries

Global Tech Leaders Continue Operations from Victoria Head Office String of Acquisitions Helps Vecima Networks Stay at Forefront of Industry

ICTORIA - Over 30 years since its beginnings, tech leaders Vecima Networks Inc. have found a home in Victoria. Founded in 1988, Vecima has grown to become a globally recognized leader in technology solutions for network service providers. “The company was founded in Saskatoon by Dr. Surinder Kumar under the name Wavecom Electronics,” says Head of Corporate Communications Anne-Marie DeSouza. “Our first commercial

product was a line of modulators for the commercial television industry. We were pioneers in servicing the emerging internet and TV market, and at one point, over half of the world’s high-speed internet was running through Wavecom products.” Just over 20 years ago, Vecima relocated its head office to Victoria, and in 2005, the company went public and rebranded as Vecima Networks. It has now grown to house several hundred employees with locations in

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Burnaby, Atlanta, Tokyo, and a major research and development and manufacturing facility in Saskatoon. “Even though we keep a lower profile in the community, we are one of the more sizeable tech companies out there, with a market cap of close to a quarter billion dollars,” says DeSouza. “Many people are surprised to find out that a Victoria-based tech company has such a sizeable footprint.” T hou g h mos t of Ve ci m a’s clientele are global blue chip

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companies, the company works to build into their own community through participation in the chamber, sponsoring events, participating on executive forum panels, and supporting various charities. Today, the company is led by CEO Sumit Kumar, who is Surinder’s son, and CFO John Hanna. Both leaders bring extensive experience to the table. Sumit has been with Vecima for nearly 25 SEE VECIMA NETWORKS INC. | PAGE 13

NEWS UPDATE

FEBRUARY 2019

VICTORIA Ogden Point Continues Plan

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Completion of the Greater Victoria Harbour Authority’s GVHA) pier extension is now delayed until the 2020 cruise season after one of their multi-million-dollar dolphin extensions was lost at sea during. T he pi les were b ei n g sh ipped to Victor ia by barge when they spilled into the ocean about 250 nautical miles from Vancouver. The boat was on the final day of a 30-day voyage from Shanghai. T he pi les were mea nt to extend Pier B at Ogden Point by 55 meters and allow it to serve bigger cruise ships like the Royal Caribbean Ovation of the Seas, which committed to stopping in Victoria beginning on May 12. Since the loss, GVHA decided to move ahead with its original plan to import the large-diameter piles and reordered them through its contractor. The piles are now expected to arrive later this summer and construction of the pier extension will now take place in late-summer and be completed in time for the 2020 cruise season. The extended pier was originally going to berth the Ovation of the Seas on its inaugural voyage, though the vessel will now berth at Pier A South when it arrives. The decision to berth the vessel at Pier A was made after testing with the BC Pilots Association and Royal Caribbean determined that the vessel would be able to safely dock and unload at the berth. The Ovation of the Seas will be making its first stop in Victoria on its inaugural voyage and will become the largest cruise ship to moor at Ogden Point. The vessel is 1,140 feet long and carries 4,900 passengers. Changes to GVHA’s plans do not impact the funding support from the Government of Canada. In addition, GVHA is now able to remain close to its original capital project budget of $6.8 million.

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Local ocean tech company AML Oceanographic a n nou nced t h at one

of their key products, a Moving Vessel Profiler, is being installed on a stateof-the-art research vessel. T he Swedish vessel “RV Svea” is ow ned by the Swedish University of Agricultural Sciences (SLU) a nd w i l l be used by the university and the Swedish Meteorological and Hydrological Institute (SMHI) for a range of environmental surveys, from monitoring ocean acidification to assessing fish stock. By including a Moving Vessel Profiler (MVP) on their new vessel, the scientists expect to gain a better understanding of the ocea nog raph ic dynamics encountered in the Baltic Sea, such as strong halocline layers and anoxic waters. Furthermore, t h e M V P c a n i m p rove the data quality from the m a n y h y d ro-a c o u s t i c measurements conducted on the vessel and make SM H I’s ocea nog raph ic models substantially more accurate. “Until now we have only been col lecti ng profi le data from the water column by conducting traditional CTD casts where you need to stop the vessel to make a cast. Ship time is very expensive, and the vessels are often on a tight schedule. On top of that, the staff is already busy and doesn’t have a lot of time for extra work. So it is not easy to collect several extra CTD-profiles during a cruise. However, with a MVP200 we expect to be able to significantly increase the number of profiles without adding cruise time or extra work,” explained Daniel Bergman Sjostrand, Oceanographic Engineer at SMHI. A M L O c e a n o g ra p h i c provides ocean sensing solutions for hydrographic, env iron menta l, a nd resea rch appl icat ion s. Headqua r tered i n Sidney, BC, the company has clocked an average annual growth of 20 per cent over the past 8 years and added footholds in Dartmouth, Nova Scotia, and Aberdeen in the UK.

VICTORIA Real Estate Market Remains Cold A total of 421 properties sold in the Victoria Real Estate Board region this February, 22.8 per cent fewer than the 545 properties sold in February 2018

but a 28 per cent increase from January 2019. Sales of condominiums were down 25.9 per cent from February 2018 with 129 units sold but were up from January 2019 by 16.2 per cent. Sales of single-family homes were down 15.8 per cent from February 2018 with 219 sold. “Buyers and sellers appear to be looking at the current real estate market from different perspectives,” says Victoria Real Estate Boa rd President Cheryl Woolley. “Buyers are hoping to see reductions in prices because governments have told the public that policies like the mortgage stress test and the speculation tax will i mprove a f ford abi l ity. However, the actual result of some of these policies seems to have softened the higher priced end of the market and increased competition for properties at the lower priced end. Conversely, sellers may be holding out to see if prices increase in the spring, and those hoping to up-size may be unable to qualify for the funds needed to move up because of the stress test.” There were 2,131 active l isti ngs for sa le on the Victoria Real Estate Board Multiple Listing Service at the end of February 2019, an increase of 3.6 per cent compared to the month of January and a 37.9 per cent increase from the 1,545 active listings for sale at the end of February 2018. T he Mu lt iple L i st i n g Service Home Price Index benchmark value for a single-family home in the Victoria Core in February 2018 was $848,600. The benchmark value for the same home in February 2019 decreased by 0.3 per cent to $845,900, lower than January’s value of $847,800. The MLS HPI bench m a rk va lue for a condominium in the Victoria Core area in February 2018 was $483,700 while the benchmark value for the same condominium i n Fe b r u a r y 2 019 i ncreased by 3.9 per cent to $502,800, slightly higher than January’s value of $499,700.

VICTORIA Museum Gets Funding The Maritime Museum of BC has received fundi n g f r o m t h e V i cto r i a SEE NEWS UPDATE | PAGE 3

NEWS UPDATE

FEBRUARY 2019

NEWS UPDATE CONTINUED FROM PAGE 2

Foundation to provide programs, walking tours, and admissions free to the underprivileged within the Greater Victoria region. Brittany Vis, Associate Director of the Maritime Museum of BC, indicated “It is important to serve all parts of our local community, and that no one is left behind. This funding helps to ensure that all members of society have the opportunity to benefit from the many different types of Museum experiences that we offer.” A total of almost $15,000 in funding from the Victoria Foundation, will be spread out to offer the Museum’s walking tours, Museum Tots, Maritime Memories, and craft workshops to those who do not have the means to cover the costs themselves. The Maritime Museum of BC will do this through current and newly created partnerships with organizations in the Greater Victoria region who serve those experiencing marginalization, homelessness, or other at-risk populations. “ We re a l l y s e e t h i s a s a n opportunity to start forming more meaningful partnerships within our local community. We hope to build on these initiatives into the future as we continue with our proposed development plans to move back into a refurbished 28 Bastion Square,” said David Leverton, Executive Director of the Maritime Museum of BC.

BC Province Launches Condo Registry The British Columbia government has launched Canada’s first registry designed to crack down on tax evasion and increase transparency in BC’s real estate market. The registry called the Condo and Strata Assignment Integrity Register (CSAIR) will require developers to collect and record information on property that has been resold and file quarterly reports. The first report is due April 30 and covers the period from January 1 to March 31, 2019. T h rough the secu re on l i ne register, developers can add developments and add or file assignments. This information will be gathered securely by the developer. The information that must be reported includes identity and citizenship of all parties to the assignment. A contract assignment is when a buyer sells, or “flips,” their purchase contract of a condo unit to another buyer, prior to completion of the building. Currently, a buyer can flip their assignment to another buyer for a higher price than they paid for it

without any oversight. The BC government will use this information to ensure that people who assign condos are paying the appropriate income tax, capital gains and property transfer tax. Information gathered through the platform will also be used to inform future housing and tax policy. The registry is a part of the government’s housing plan introduced in last year’s budget to invest in more affordable housing, fight tax fraud and close real estate loopholes.

LANGFORD Canadian Premier League Signs Partnership The Canadian Premier League (CPL) announced a partnership with an international broadcaster ahead of its opening season. The deal saw a 10-year official media partnership struck between Mediapro – a Spain-based sports broadcasting company – and Canadian Soccer Business. Ca nad ia n Soccer Busi ness represents the national men’s and women’s teams in Canada, League 1 in Ontario and CPL, which will host its inaugural game on April 27. Under the agreement, the company will have global and domestic media rights to the CPL, the Canadian Championship, home games of the Canadian men’s and women’s teams and League 1 Ontario matches. Mediapro will be reportedly investing $200-million into CPL over the 10-year deal. T he company will launch a channel in Canada that will be made available on all platforms and devices. Mediapro has been involved in the production of 16 national soccer competitions throughout Europe and produces events for the UEFA Champion’s League, FIFA Confederations Cup, FIBA, Euroleague, FIFA World Cup, the Arab Games, the Africa Cup of Nations and Formula 1. The CPL will launch their first season at the end of April and will have its team, Pacific FC, call Langford’s Westhills Stadium home. The stadium will be ready for the first game but won’t be 100 per cent complete by April. The first game will be able to seat around 5,000 people, with phase two of the stadium projected to be completed by August.

VANCOUVER ISLAND Record Year for Western Forest Products We s t e r n Fo r e s t P r o d u c t s m a n a ged to rea l i ze a prof it SEE NEWS UPDATE | PAGE 4

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o f n e a rly $70-m i l l i o n i n 2018 despite spending over $43-million in sof t wo o d lu m b er duties. According to financial statements released b y t h e c o m p a n y, t h e y m a n a ge d to s e t a re cord in terms of revenue to realize a net profit of $69.2-million down from $74-million in 2017. L a s t y e a r t h e c o mpa ny rea l i zed a record $1.197-billion in revenue up from the $1.14-billion record in 2017. The company was able to make the advancement in revenue because of strong prices for its sp eci a lty products. T h is wa s despite spending $43-million in countervailing and anti-dumping export duties and overcoming a difficult coastal fire season, h i g h e r s t u m p a ge fe e s and volatile commodity markets. In the past year, Western acqu i red Colu mbia Vista’s mill in Vancouv e r , Wa s h i n g t o n f o r $30.5-m i l l ion a nd pa id $9-million for Hampton Lumber Mills’ processing and distribution center in Arlington, Washington.

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The Columbia mill allows Western to expand specialty product offerings for mainly the Japanese market, while the Hampton mill produces lumber not s ubje ct to US-i mposed duties. Western Forest Products is the Island’s largest milling and logging company.

COLWOOD Rental Project to Fill Colwood Hole A long-stalled project on Wale Road in Colwood will be filled by affordable housing. The province’s housing program announced they will fund $24.8-million for the 124-unit affordable rental development at 342 Wale Road to accommodate Indigenous peoples and families. T he pl a n w i l l see t he Aborig i na l L a nd T r ust Society work w ith Yellow ridge Construction to develop t he renta l bu i ld i ngs. Huu-ay-a ht First Nations will assist with tenant selection and ongoing management of the property.

T h e p roj e c t i s a p a r t of the Building BC: Indigenous Housing Fund, a $550-m i l l ion i nvestm e n t t o b u i l d 1 ,7 5 0 affordable housing units in 10 years for Indigenous peoples in 26 communities across the province. T h e C a p i t a l R e g i o nal District w i l l receive $140-m i l l ion i n f u ndi n g f ro m t h e B u i ld i n g BC housing fund for the project. The investment w i l l b e p u t to w a rd s a Community Housing Fund of $100-million for over 900 homes, an Indigenous Housing Fund of $33-million for more t h a n 16 0 h o m e s a n d a Wo m e n ’ s T r a n s i t i o n Housing Fund of $7-million for 20 homes. Construction on the site is expected to begin this summer.

LANGFORD First Cannabis Shop May Open Soon Langford is closer than ever to hav i ng its f i rst re c re at ion a l c a n n a bi s store open in the city. SEE NEWS UPDATE | PAGE 23

DIGITAL MARKETING

FEBRUARY 2019

SEARCH AND DESTROY BY PLAYING THE LONG GAME Because SEO is a longterm strategy, businesses often get impatient when results don’t come in

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receiving from their paid AdWords leads. In other words the long game, our client’s Search Engine Optimization (SEO) strategy, was doing what it’s supposed to. Get their business to the top of the front page of Google when prospective customers are searching for their services.

THE RETURN OF CAPITAL CITY COMIC CON

TOURISM VICTORIA PAUL NURSEY

s an organization Destination Greater Victoria has undergone significant transformation in the past couple years. One of the major focusses has been growth in our meetings, events and conferences business. This is not limited to bidding and attracting associations to hold their conferences in Greater Victoria but creating our own major events and conferences as well. Unlike traditional conferences, these conferences that we create and own will never leave for other cities, so their significant economic impact is both predictable and reliable. Capital City Comic Con 2019 is a partnership between Destination Greater Victoria, Cherry Bomb Toys and the Downtown Victoria Business Association. It will take place from March 22-24, 2019 at the Victoria Conference Centre. This is the second Capital City Comic Con following the inaugural event in 2018. Capital City Comic Con 2019 is a three-day celebration of fan culture and pop culture across many genres, including animation, anime/

manga, toys, gaming, fantasy, science fiction, television, movies, entertainment and comics. Last year’s event attracted over 7,500 attendees, including 26 per cent of attendees originating from outside Greater Victoria. The event also housed over 200 exhibitors. The organizers are expecting 9,000-12,000 attendees for the 2019 event. A major conference like Capital City Comic Con is not just about the conference itself. It brings associated business, such as hotel room stays, full tables at restaurants and visitors patronizing other attractions. This conference also brings a life to the city, as it receives local media attention due to many attendees dressing up in ‘cosplay’. The visual nature of Capital City Comic Con adds colour to our destination during the traditional tourism industry shoulder season. Entertainment guests include Marina Sirtis from Star Trek: The Next Generation and Garret Wang from Star Trek: Voyager, with more being announced in the coming weeks. Tickets can be purchased from the Capital City Comic Con 2019 website at capitalcitycomiccon.ca/. The cost of a three-day VIP pass is $99. Single-day passes range from $10 for ages 6-12 and $25-$35 for ages 13 and up. Family passes are also available. We hope you have a chance to check out the fun, family-friendly atmosphere at Capital City Comic Con and perhaps enjoy a few of the other attractions Greater Victoria has to offer. Paul Nursey is the President and CEO of Destination Greater Victoria

Why does this matter? 1) Organic links on the first page of Google receive 90 per cent of web traffic for a specific search. 2) The first organic link receives 33 per cent of all traffic for a specific set of keywords. 3) The top 3 organic links receive 61 per cent of all online clicks for the search a user has typed in. Because SEO is a long-term strategy, businesses often get impatient when results don’t come in after the first few weeks. But the reality is that good SEO can’t be done overnight, it takes time. Most businesses start to see results in 3-4 months. In fact, over

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GREATER VICTORIA

FEBRUARY 2019

BC BUDGET NEEDED MORE FOCUS ON BUSINESS

GREATER VICTORIA CATHERINE HOLT

rit ish Colu mbia’s 2019 Budget was unveiled last month with a lot of fanfare about affordability, but without

anything of substance for businesses to celebrate. I attended Finance Minister Carole James’s Budget Speech at the Legislature on Feb. 19, and came away underwhelmed. I suspect the government was complacent due to our current, strong economic indicators. It is disappointing that there was no real focus on business. And it’s a little disingenuous that the budget documents touted no new tax measures this year. The truth is that businesses in BC are facing a big new tax — the Employers Health tax, which came into effect on Jan. 1 of this year. At The Chamber, we’ve focused a lot of our advocacy

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efforts around the Employer Health Tax (EHT) because this is an expansive tax on payrolls that could choke the growth of many small and medium sized businesses. Here’s the recap. Last year, the province announced it was scaling back MSP Premiums with the intent of fully eliminating them as of Jan. 1, 2020 — good news for all British Columbians, including businesses, and aligning BC with all other provinces. But then the province announced the introduction of a new tax on employers to make up for revenue that had come from MSP premiums. And the other shoe dropped. To add insult to injury, 2019 is a f u l l yea r of overlap between implementation of the EHT and elimination of MSP premiums, which amounts to double dipping by the provincial government. W hat T he Cha mber hoped government would do this year was use some of the larger than expected surplus and stop collecting premiums as soon as possible. Instead, the Province will use its surplus to spend more on helping make life affordable for individuals. It’s short-sighted. Many employers are already concerned about reducing their payroll to

THE CHAMBER MARCH EVENTS • Tuesday, March 12 South Island Prosperity Index Update 11:30 am to 1 pm @ Victoria Marriott Inner Harbour • Thursday, March 14 Prodig y Group Mingle Breakfast 7:30 to 9 am @ Royal Roads University minimize the impact of the EHT. This will only be compounded when property taxes come in and municipalities pass on the significant cost that the EHT will have on their budgets. T here are also other issues making life less affordable for business — and all British Columbians — that were glossed over in the budget. We all face higher car insurance premiums to pay for the financial mess at ICBC, increased rates for BC Hydro to cover years of dividends used to pad budgets under the previous government and high real estate prices resulting from speculation fueled in part by money laundering. We can’t become complacent

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because of current economic conditions. Our strong employment numbers and steady wage growth are the result of many factors set in motion years ago. Small businesses are resilient and continue to be a powerful dynamic in our provincial economy. We’ve seen how they can drive employment and prosperity when encouraged to grow. To keep BC’s economic powerhouse going, the provincial government must continue to keep its eye on making life affordable — affordable for businesses and not just individuals. Catherine Holt is CEO of the Greater Victoria Chamber of Commerce.

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FEBRUARY 2019

Another Record Year For Construction

or the second year in a row, construction on Vancouver Island set records with building permits increasing nine per cent to $2.45 billion in 2018 and construction employment increasing 3.8 per cent to 35,700 workers. “Population and income growth, low interest rates and consumer confidence spurred demand for homes and buildings across Vancouver Island last year,” said Rory Kulmala, CEO of the Vancouver Island Construction Association (VICA). “In turn, construction continued to help drive regional economies.” The fourth quarter of 2018, however, was a different story. Fewer building permits were issued in all regional districts, except in the Comox Valley, which saw no change from the prior quarter. The total building permits issued on the island for the fou r th qua r ter d ropped 16 per cent from the third quarter of 2018 to $481.2 million. Permits declined across all categories — commercial, industrial, institutional-government and residential — led by a 38 per cent decline in non-residential permits and an eight per

cent decline in residential permits. Major projects in the Capital Regional District include renovations to the high-profile office building at 2975 Jutland Road at Selkirk Waterfront, valued at $5.8M, a 56-unit condo building at 1588 North Dairy, valued at $13.75 million, and construction of a three-storey, 11-suite rental apartment for workforce housing at 2732 Doncaster Drive, valued at $1.1 million. In the City of Langford, VICA member Verity Construction led building permits issued for single family dwellings with suites but the most notable construction start in the fourth quarter was the six-storey, 78-unit ‘Orono at Jacklin’ apartment building valued at $7 million. In the City of Colwood, a foundation permit was issued for the City Centre Park Stadium Expansion; the contract was awarded to Verity. Major projects in the Nanaimo Regional District in the fourth quarter of 2018 include construction of a three-storey commercial building in the second phase of University Village, valued at $2.19 million, and construction of a

five-storey, multi-family development on Island Highway valued at $7.5 million. During the fourth quarter of 2018, total investment spending at $140.9 million was 11 per cent lower than it was during the fourth quarter of 2017; however, total spending on non-residential buildings was nine per cent higher in 2018 than it was the year prior. Investment spending on non-residential building construction in the Vitoria CMA increased 11 per cent in January to November over the same period last year. Non-residential building construction costs crept up five per cent during this period. “With the island’s economy expected to expand at a slower pace in 2019 and the housing market to slow in response to tighter mortgage credit conditions, construction activity will likely follow with dampened activity,” said Kulmala. “However, population growth is expected to remain elevated, which will help fuel the market for construction.” For 2019, the industry is optimistic that activity will continue, although at a slower pace. www.vicabc.ca

OFF THE COVER

Sherwood Industries Celebrates 30th Anniversary

No allenge is too great.

SHERWOOD INDUSTRIES CONTINUED FROM PAGE 1

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“The three of us had the perfect skills to complement each other, so we decided to start a small m a n u f a c t u r i n g o p e ration. When we started, I was in my 20s while they were in their 40s, which allowed for a smooth transition when they decided to retire.” The company started by specializing exclusively in wood stoves, but a few years in, the North American market began to see a growing demand for pellet stoves. “The pellet stove industry was still in its infancy, and we decided to jump in and develop new products,” says Yousief. “Our pellet stoves were so reliable that they were being sold all over North America. During those first two years, our sales more than tripled and our reputation grew, allowing us to move into overseas markets.” For a period, Sherwood I ndustries was dubbed “the Pellet Kings,” as the Enviro brand grew to become one of the world’s best pellet stove brands. They began distributing i n Eu rope, Japa n, New Zealand, and other international markets. “When you grow at that rate, you attract a lot of attention,” Yousief remarks. “After a few years, some manufacturers who had never seen a pellet stove in their life jumped on the ba ndwagon a nd got into the business. The market in Europe became saturated, but we have always remained as one of the dominant pellet stove brands in North America.” Over the last few years, the company has moved in new directions, developing a line of top-tier gas fireplaces. In 2014, Martin and Thomas O’Connor retired, selling their interest to Yousief and Martin’s son, Stuart O’Connor. Stuart had been involved in the business since 1995, starting as an employee in the purchasing department. As he worked his way up the ranks, Stuart learned the inner workings of the business thanks to a combination of hands-on experience and mentorship from Yousief.

The production line at Sherwood’s facility in the Keating Industrial Park Si nce ta k i ng over the c o m p a n y, S t u a r t h a s brought an emphasis on its line of gas fireplaces, which has now exceeded the pellet stove product lines in annual sales. “One of the challenges with the pellet stove market is that it can be quite dependant on oil prices,” says Stuart. “One year, the demand will be so high that we can’t make them fast enough, but the next year could be off. T hat situation can be challeng i ng when you have to ramp up employees, then let people go, and we were experiencing a recurring cycle of slow a nd busy sea son s. T he ga s f i replace business is a lot more stable, and it’s a growing industry.” The Sherwood Industries team pays extremely close attention to detail with each one of their products. “Anyone can make a fireplace that has a tin box and 10 lighters,” says Stuart. “Our product stands apart from those types of fireplaces, especially because we put so much focus on the esthetics. “We look at flame distribution, height of flame, placement, texture on the logs, colouring and more. We put them together, and the complete package is amazing. Every little detail is intentional and wel l-t hou g ht-out. We don’t rush our products to market, so when the customer gets it, it’s well worth the money.” Since changing its focus, the company has continued to grow. It has maintained its reputation

for excellence, offering a high-end product that is in demand across North A merica. T he company sti l l sh ips its products overseas, taking orders from New Zealand, Japan, Israel, and parts of Europe. Over the last 30 years, the owners have decided to keep the business in Victoria, in spite of high manufacturing costs. “Victoria is the Beverly Hills of manufacturing,” says Stua rt. “It’s more expensive to be here, but we’ve decided to stay. I grew up here, and we value our local employee base.” Yousief remarks, “We have been in this area for 30 years, and are invested in this community. It’s part of the fabric of who we are. We could make more money in a place like Arkansas, but this is where our families and employees live. Some of our people have been with us since our first year in business. It’s hard to leave when you have that kind of integration and commitment from your work force.” The company employs as many as 200 employees, who work out of a 100,000 square foot facility in the Keating Industrial Park. Today, they are operating at capacity, and will be looking at expansion plans in the coming years. The facility is equipped with state-of-the-art machinery, allowing them to maintain the industry’s highest standards. All the cutting, designing, research and development, and finishing are completed in-house. www.enviro.com

FEBRUARY 2019

WILSON’S GROUP SEES THIRD-GENERATION LEADERSHIP “We are every close, and Sam, Andrew, and Travis Wilson Take on Key Roles in Family-Owned Transportation Company

ICTORIA - The Wilson’s Group of Companies is keeping it in the family. Now nearly 40 years old, the business is preparing to eventually hand the reins to the third generation with three leaders rising through the ranks. “The company was started by my grandparents, W.D. Kello and Mary Wilson, as a trucking and delivery company on Salt Spring Island,” says Samantha Wilson, Brand Manager for The Wilson’s Group. “Early on, they realized that if they were going to grow, they would need to move onto Vancouver Island.” Shortly thereafter, Wilson’s Transportation Ltd. got into the bussing industry with the purchase of their first school bus, eventually growing to a fleet of 40 vehicles. Kello and Mary’s youngest son, current President and CEO John Wilson, took over in 2008, bringing the company into a period of unprecedented growth. Wilson’s is now the largest privately owned bus transportation company on Vancouver Island, and one of the largest in BC. Over the last decade, John’s two children, Samantha and Andrew Wilson, and with his nephew, Travis Wilson, have taken on key roles in the company with aspirations of carrying on their family’s legacy. Samantha Wilson When she was younger, Samantha helped out with various tasks, working on weekends and summers throughout her teen years. After graduating secondary school, she initially didn’t intend on joining the family business. “I actually went to school to pursue a psychology degree,” she

we don’t hold grudges, which is great. If one person does something to upset another person, we don’t have a big family rift. We talk it out and apologize if needed. Before we got involved, we were very close, and we remain really close to this day. This business was built on family values and we continue to make sure that family comes first.” ANDREW WILSON FLEET & MAINTENANCE MANAGER AT THE WILSON’S GROUP OF COMPANIES

(Left to Right) Andrew, Samantha, and Travis Wilson represent the third generation of leaders at The Wilson’s Group of Companies says. “I’ve always been passionate about helping people and giving back, which is why I initially decided to spend time learning about human behavior. “While I was in college, I spent a summer working for my dad as a the Assistant Manager for the Ogden Point Cruise Shuttle, which ran out of the cruise ship terminal downtown. During that period, I decided to take a break from school. I saw all the great things my dad was doing as a business and community leader, and all the great things our company was doing.” For Samantha, this presented an opportunity to blend two passions: working with her family business and giving back to her community. After the cruise ship season, Samantha took on the position as the Marketing and Community Relations Coordinator for several years before becoming the Charter Sales and Community Relations Manager. SEE THE WILSON’S GROUP | PAGE 10

The Wilson’s Group President and CEO John Wilson with daughter Samantha Wilson, the company’s Brand Manager

“McConnan Bion O’Connor & Peterson congratulates Wilson Transportation on its recent acquisitions and the relaunch of Vancouver Island Coach Lines. Our law firm is pleased to be a part of the growth and success of this Vancouver Island family owned business.” 420 - 880 Douglas Street Victoria, BC V8W 2B7 PH: 250.385.1383 1.888.385.1383 FX: 250.385.2841 Email: info@mcbop.com Website: www.mcbop.com

Congratulations to the Wilson's Group of Companies on your ongoing success! 250-385-3481 | wilsonandproctor.com

FEBRUARY 2019

(Left to Right) Andrew, Travis, W.D. Kello, Mary, Val, John, and Samantha Wilson, after receiving the Family Enterprise of the Year Award in 2016 from the Family Business Association

THE WILSON’S GROUP CONTINUED FROM PAGE 9

Just this year, Samantha moved into the newly created position of Brand Manager. Today, she works closely with several divisions in the company, while overseeing the marketing, communications, and community relations team to ensure that the Wilson brand (regarding both the business and the family) stays consistent in its various ventures. “This is a big picture role,” she says. “I work closely with my dad, the CEO and President, helping with some of the community

involvement and representing the company out in the community. It’s a broad role, but is very exciting. No day is the same.” T w o y e a r s a go, J o h n a n d Samantha were approached by Camosun College to co-chair the Together for Health campaign, which is raising $5 Million for the new Alex & Jo Campbell Centre for Health and Wellness building at the Interurban Campus. “It’s been a great opportunity to contribute to our community,” says Samantha. “This is part of the reason I got involved in the family business. We are so fortunate to have our health care

system, and in order to maintain this great system, we need great health care professionals, and they need a great place to study. “88 per cent of Camosun Health and Human Services graduate stay in the community to work. We need that for the sustainability of our communities. It’s awesome to be a part of this project that will make such a difference in our community for years to come.” Over the last few years, the Wilson’s Group has seen a series of expansions, acquisitions, and new programs that are bringing the company into a new era. “My dad always tells us that you can’t necessarily plan for an opportunity to come your way, and you never know when they will come around again,” Samantha remarks. “So sometimes when an opportunity presents itself, you need to jump on them. “We have been fortunate to have a great name out there in our community, and are recognized as leaders in the ground transportation industry. Each opportunity and acquisition allows our company to grow, and under his leadership, we’ve been able to grow to the size we are today.” Currently, the Wilson’s Group includes the BC Ferries Connector, Gray Line Sightseeing Victoria, Wilson’s Transportation Ltd., YYJ Airport Shuttle, The BC

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Travis Wilson, North Island Operations Manager for The Wilson’s Group Connector, Capital City Station, and the Capital City Cafe. The Wilson family has also expanded up the Island with the acquisitions of Vancouver Island Coach Lines (formerly Smith Transportation Ltd.), and Tofino Bus. The company recently launched a green initiative program, which involves an electric conversion project. “We are currently in the process of converting one of our vintage double-decker bus into an electric bus, which has never been done before,” says Samantha. “By essentially recycling a bus, we were able to do something that was industry-leading. The vintage double deckers are iconic, so it was great that we could find a way to save them as opposed to sending them to a scrap metal

yard.” Samantha was recently recognized with the Rising Star Award at the 2018 Victoria News Women in Business gala for her leadership and contributions to the community. Andrew Wilson Samantha’s is joined by her brother, A ndrew, who is the company’s Fleet & Maintenance Manager. “I joined the family business right out of high school,” he says. “I had no idea what I wanted to do, and had worked washing busses during the summer as a teen. It was a natural fit to go back and do the same thing the summer after graduation.” SEE THE WILSON’S GROUP | PAGE 11

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Andrew Wilson, Fleet & Maintenance Manager for The Wilson’s Group

The second and third generation of Wilson’s Group leaders

Sam Wilson, Brand Manager for The Wilson’s Group

THE WILSON’S GROUP CONTINUED FROM PAGE 10

As Andrew contemplated different career paths, he was approached by the shop foreman to start an apprenticeship as a mechanic. After playing two years for the Peninsula Panthers, he went to trade school, eventually becoming a Red Seal journeyman in his mid-20s. “When our shop got a major contract with BC Transit, I was asked to fill in as the Fleet & Maintenance Manager,” he says. “About 3-4 years ago, I was officially named to this position.” While the Wilson’s Group shop takes care of their own company vehicles, they also take on outside work, holding contracts with various community organizations. They have

several long-time customers who bring their busses in for regular maintenance. As Fleet & Maintenance Manager, Andrew works to ensure that the fleet utilization is as high as it can be. If one of the units isn’t being used enough, he will make the necessary changes to ensure that it is repurposed for better use. Andrew oversees the buying and selling of vehicles and coordinates all of the company’s repair facilities. In 2017, Andrew played a key role in the company’s fi rst-ever pu rchase of eight brand-new busses. “There was a big shift in the market for a lot of tour bus companies across Western Canada,” ref lects Andrew. “There was an opportunity for major tour companies to do over-the-road

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bus tours, which included 7 or 14 day tours to Banff, the Rockies, Vancouver Island, Whistler, etc. “The tour companies that put these trips on require busses that are 5 years old or newer, and we didn’t have enough to meet the demand. We made the bold decision to buy eight brand new busses, which we had never done before. So far, that decision has paid off.” According to Andrew, working for the family business can be an emotional affair. “Sometimes it’s great, and sometimes it’s bad,” he says. “At the end of the day though, I feel honored and privileged to be working with my family every single day. “We are every close, and we don’t hold grudges, which is great. If one person does something to upset another person, we don’t have a big family rift. We talk it out and apologize if needed. Before we got involved, we were very close, and we remain really close to this day. This business was built on family values and we continue to make sure that family comes first.” On January 11, 2019, the Wilson family welcomed Andrew and his wife Brittany’s baby girl Madilyn the family. “She is my parents first grandchild, and she’s the pride of the family right now,” he says.

“Hopefully in 25 years or so, she’ll represent the fourth generation of company leaders.” Travis Wilson S a m a n t h a a n d A n d r e w ’s cousin Travis is operating out of Nanaimo as the North Island Operations Manager. Similar to his cousins, Travis started with the company as a teen, working during weekends and summers cleaning busses, dumping washrooms, and other odd jobs. “I went to university never thinking that I’d work for the company,” he says. “I took sciences, and was working toward becoming a doctor. After two years, I came to a fork in the road and decided to switch my focus to business.” Travis eventually started working in the office, where he was able to apply what he was learning in the classroom. Eventually, he went from working part time and going to school to working full time and taking night classes. After working in a variety of office positions throughout the company, Travis was named North Island Operations Manager for Wilson’s. “Essentially, I’m the general manager for Tofino Bus Lines and Vancouver Island Coach Lines, which are Wilson’s two Nanaimo-based companies,” he says.

Camosun College thanks John Wilson and Samantha Wilson for being Co-Chairs of our campaign. Together, we can raise $5 million for health and wellness students.

Last year, Travis and his family moved to Nanaimo. Since then, Travis has made an effort to become more involved in the Nanaimo business community, joining the local chamber of commerce where he currently serves on the board of directors. “There is so much room for growth in Nanaimo, which is why John wanted to invest up here,” says Travis. “With the population of Nanaimo growing, it’s an exciting time to be here. There is so much opportunity to expand these services, and we have a deep background in transportation, allowing us to better serve the customers.” The company’s green initiatives are already making their way north, as some of the company’s new policies are being implemented on Nanaimo vehicles. Travis, Andrew, and Samantha have already been discussing the possibility of eventually taking over the family business. “As a family, we’ve been discussing succession planning for the last yea r or two,” he says. “The three of us all work really well together and are excited about the opportunities and challenges that will come as we look to run the company together in the future. We’re a close family, and we make a great team.” www.gowilsongroup.com

To get involved, contact Angie Bowles Campaign Manager 250-370-4239 camosun.ca/togetherforhealth

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OPPORTUNITY AND CHALLENGE: DOING BUSINESS IN BC optimism is based on the fact that business leaders believe that they and their team members can do what they need to do in order to grow and support their businesses. The bad news is that confidence in the BC economy has declined in 49 per cent of businesses since 2017. The greatest reason for this is that “the cost of doi ng JULIE LAWLOR business has worsened.” The areas of greatest conhe BC throne speech cern are the cost of housi n Febr u a r y cen- ing, the cost of & access to tered around mak- labour, provincial & feding life more affordable eral taxes, and provincial for British Columbians. regulations. As in many This is of course welcome communities this resonnews, as families struggle ates i n the WestShore, to manage even everyday where people are moving costs l i ke housi ng a nd into housing as fast as it child care. Affordability can be built, and business is also impacting on the owners regularly tell me business community. In about the challenges they February, the BC Cham- face i n both attracti ng ber of Commerce released and retaining staff. The its 2018/19 Collective Per- speculation tax is also adspective Survey Report. versely impacting busiBased on online survey ness in the WestShore and responses by 883 busi- beyond, as is the rolling ness leaders from across out of the EHT. We will BC, this survey provides only truly seeday theyou impact We service what we sell on premises generally the same come in. insight into the mood of of these taxation policies BC business. as time moves on. T he good news is that There are a number of i n d i v i d u a l b u s i n e s s areas in which business optimism has remained ow ners see opp or t u nreasonably steady year ity. These include Canover year. However, this ada’s positive image in

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the wider world, and BC as a destination for tourists. There is a thriving tourism industry up and down Vancouver Island, with island Chambers of Commerce taking a proactive role in supporting the resident killer whale popu lations wh i le a lso supporting the livelihoods of island communities. Other areas of opportunity include the appeal of BC to foreign investment, although this is side by side with concern that the provincial and federal requirements for approval of major projects will turn some investors away. 57 per cent of respondents support the Kinder Morgan pipeline project and 22 per cent are opposed, while 21 per cent describe their response as neutral. The overall assessment of t he Col le c t ive Perspective Survey Report is that it reflects a “positive mood but with more stress in 2018.” You can learn more by going to bcchamber.org Julie Lawlor is the Executive Director at the WestShore Chamber of Commerce. You can reach her at jlawlor@ westshore.bc.ca

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e recently a nnounced the news t h at ou r Chamber had combined forces w ith the Sidney North Saanich Industrial Group in order to make most efficient use of organizational resources in advocating for business on the Saanich Peninsula. G i v e n o u r C h a m b e r ’s mandate is to grow community through business and we have been doing so since 1912, we are pleased

to be providing additional focus to the unique interests of the advanced m a n u f a c t u re rs o n t h e Saanich Peninsula. B u s i n e s s e s a re c o mpeting globally but the issues we face on the Saanich Peninsula, such as transportation, affordable housing, lack of childcare and healthc a re , a n d s h o r t a ge o f sk i l le d work force, a re regional and can only be solved by involving a wide range of geographically represented partners. In order to capitalize on our competitive sectors and the strategic advantage i n h e re n t i n o p e ra t i n g in this region, we need to mobi l ize sta keholders from business - start ups to established large ma nu factu rers, school d i st r ict, post-seconda ry i nstitutions, loca l, provincial and national government, health organizations, agriculture, and community groups

to cre ate a st rateg y i n suppor t of com mu n ity development. A s w e w o rk a n d t a l k together, common understanding, collaborative capacity, and trust will emerge. Regional (cheer) leaders will surface “to i n s p i re, m o t i v a te a n d empower action in a networked, sha red-power world” (Regionalism on Purpose, Kathryn Foster). T he va lu e s we hold i n common are greater than those that separate us. Denny Warner is the Executive Director at the Saanich Peninsula Chamber of Commerce.

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FEBRUARY 2019

String of Acquisitions Helps Vecima VECIMA NETWORKS INC. CONTINUED FROM PAGE 1

years, working in research and development before moving into the business development side. Hanna joi ned the compa ny i n 2010, and brings over 20 years of experience and a background in corporate mergers and acquisitions. Vecima is divided into three segments: Video and Broadband Solutions, Content Delivery and Storage, and Telematics. Thanks to a series of acquisitions, the company has been able to stay on top of its industry, offering clients access to cutting edge technology. Their Video and Broadband Solutions division includes award-winning platforms and modules that process data from cable networks and delivers it in formats suitable to be consumed on televisions and Internet devices. “To date, our biggest seller is the Terrace family of products,” says DeSouza. “Since launching the line over 10 years ago, it has brought in about $332 million in sales.”

Sumit Kumar, CEO of Vecima Networks Inc.

John Hanna, CFO of Vecima Networks Inc.

T h e C o n t e n t D e l i very and Storage division operates under the name Concurrent. “Concurrent Computer Systems is a US-based software in the video on demand content delivery space,” says DeSouza. “We finalized our acquisition of the operating assets of Concurrent at the end of 2017. This gave us a new video and data solution that allows us to take advantage of growing opportunities and become a stronger player in the global marketplace.” DeSouza describes the Telematics division as pertaining to the “Internet of Things.” A Burnaby-based telematics system was purchased in 2016, with technology that handles a network of technology-embedded devices.

Currently, the division provides fleet managers the key information and analytics they require to optimally manage their business under the Contigo and NERO Global Tracking brands. Moving forward, DeSouza says that Kumar and Hanna are always looking to grow the business. “We are always on the lookout for attractive investments in keeping with our overall strategy,” she says. “We’ve been more than happy with the acquisitions we have, and we’d like to develop them as much as we can, while keepi ng ou r ea r to the ground to see what else is out there. We’re focussing on what we need to do to make our current assets successful.” www.vecima.com

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BOATING & MARINE Boating and Marinas Have Ripple Effect on Island Economy BC Boat Show Set to Make a Splash at Port Sidney Marina

ew regions are as connected to the boating industry as Vancouver Island. BC’s coast is home to over 200 marinas and dozens of boat builders, repair services, and marine related retail outlets. With its reputation as a marine travel destination, coastal economies benefit immensely from the success of the boating industry. Recent statistics indicate strong growth in the marine sector. In mid-2018, the National Marine Manufacturers Association Canada (NMMA Canada) published industry statistics for the 2017 fiscal year. Their publication showed the following:

Approximately 39,094 new power boats sold in 2017, an increase of 4.7 per cent from 2016. Unit sales were up for the following boat categories: personal watercraft (up 12.8 per cent), outboard boats (up 4.3 per cent), sport jetboats (up 3.4 per cent), and sailboats (up 2 per cent). Outboard engine unit sales totaled 40,826 in 2017, up 2.8 per cent from the previous year, with corresponding dollars up 8.5 per cent to $321.6 million. Outboard boats accounted for the largest share (42.2 per cent) of pre-owned boats sold in Canada in 2017, followed by sterndrive boats (21.3 per cent) and personal watercraft (15.7 per cent). Canadian recreational boat imports totaled $831.9 million in 2017, up 21.3 per cent from 2016. Exports of recreational boats also increased, up 4.5 per cent to $179.8 million. According to the NMMA abstract, recreational boat and marine engine imports totaled $1.1 billion in 2017, with exports totaling $220 million. “Studies from the NMMA show

“Studies from the NMMA show that the recreational boating industry alone injects over $1 Billion into the BC economy annually.” - Steven Threadkell that the recreational boating industry alone injects over $1 Billion into the BC economy annually,” says Steven Threadkell, Manager of the BC Boat Show. “Across the country, the recreational industry employs approximately 75,000 Canadians, which includes over 17,000 jobs

in our province.” Threadkell manages the annual BC Boat Show through the BC Yacht Brokers Association (BCY BA), wh ich is a private self-regulating not-for-profit society representing professional yacht brokers. “The BCYBA administers the Certified Professional Yacht Brokers (CPYB) exam, and all members of the organization need to pass the exam in order to maintain membership,” he says. “This ensures that boat buyers and the selling public are dealing with trained and knowledgeable professionals.” In addition to regulating brokers, the BCYBA endeavours to promote the recreational boating industry in BC. “There’s a ripple effect that comes from a vibrant recreational boating industry,” says Threadkell. “Think about maintenance and moorage, and the vast array of specialized marine businesses that people utilize when they own a boat: haul-outs, repairs, refits, overhauls, aftermarket products, fibreglass repair work, rigging work, marine engines, etc. “Additionally, this part of the world is a world-class destination. People come from everywhere to sail the cruising grounds on the coasts, from the Southern Gulf to Desolation Sound. People who come on vacation and are SEE BOATING AND MARINAS | PAGE 15

BOATING & MARINE

FEBRUARY 2019

CONTINUED FROM PAGE 14

destination. People come from everywhere to sail the cruising grounds on the coasts, from the Southern Gulf to Desolation Sound. People who come on vacation and are boating spend money on a variety of things, so there is a benefit to every coastal town that is effected.” STEVEN THREADKELL MANAGE OF THE BC BOAT SHOW

for the marina facilities that house them. There will be a strong educational component that way. “Last year, we added the Mercy Ships organization to our roster. They provide full medical services to coastal communities in third world countries with a huge hospital ship that houses operating theatres, huge amounts of medicine, and qualified surgeons. There’s more than just nice boats for sale at the boat show. There’s lots to see and learn.” The show will also feature a floating food garden a nd tented event s pa c e a cro ss f rom t he marina. Find out more at www. bcyba.com/bcboatshow

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As a floating boat show, attendees are able to see a variety of vessels on display by professional yacht brokers. They are able to speak with brokers about each vessel, most of which are for sale. Over the last 29 years, the event has evolved to include a strong educational component. T he show features presentations from various organizations including Boating BC, one of the largest industry advocacy groups. “A number of exhibitors w it h env i ron ment a l ly friendly products will be there,” says Threadkell. “Clean boating has been a big push for us for a long time now, not just for the boats themselves, but also

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boating spend money on a variety of things, so there is a benefit to every coastal town that is effected.” The BC Boat Show is the Island’s largest in-water boat show, with the capacity to surpass the Vancouver International Boat show with the most boats in the water. Because it is put on by the BCYBA, all revenues generated from the show go back to the association and growing the province’s recreational boating industry. The 29th annual BC Boat Show will be occurring May 2-5 at the Port Sidney Marina. This will be the event’s second year at the location. “This is an annual event that a lot of people look forward to,” says Threadkell. “For years, the show was put on in the inner harbour in Victoria. After some availability issues, we had to change locations, so we hosted the event in Sidney for the first time last year. This proved to be wildly successful, as attendance doubled and the number of participants were up 25 per cent.”

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AWARD-WINNING HOME HEALTH CARE COMPANY CONTINUES TO GROW “We were really honoured Bayshore Home Health Wins Business Excellence Award, Launches Comox Valley Service

to be recognized as Health Care Company of the Year. It was great to be recognized as a company

ICTORIA - Award-winn i n g Bayshore Home Health i s g row i ng yet again. Not even three months in to 2019, Bayshore has already won a Grant Thornton Business Excellence Award and expanded its services to the Comox Valley. The innovative home care company took home top prize in the Health Care Category at the 19th Annual Grant Thornton Business Excellence Awards at the Nanaimo awards gala in January. “We were really honoured to be recognized as Health Care Company of the Year,” says Bayshore Area Director Stasia Hartley. “It was great to be recognized as a company that is doing excellent work in our communities. We feel that we are a Vancouver Island health care company, so the recognition for best health care company in the region fits with the launch of our Comox Valley Services.” Bayshore is a national private home care company with over 100 branches across Canada. The Victoria branch opened in 2008, followed by Nanaimo in 2013, Sidney in 2015, Qualicum Beach in 2017, and now Comox Valley. “When we bring our care model to a new region, we want to focus on local leadership,” says Hartley. “Our Care Manager for the Comox Valley, Christopher Swift, grew up in the region and has returned to the Valley after working in Victoria for several years.” At this pace, Bayshore’s Vancouver Island iteration is opening a new branch every two years. According to Hartley, this rapid growth is thanks in part to the company’s innovative care model. A year-and-a-half ago, Bayshore

that is doing excellent work in our communities. We feel that we are a Vancouver Island health care company, so the recognition for best health care company in the region fits with the launch of our Comox Valley Services.”

Bayshore Home Health’s Sidney branch

STASIA HARTLEY AREA DIRECTOR FOR BAYSHORE HOME HEALTH

Bayshore Home Health’s Victoria Branch

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We’re All About Proudly offering long-term complex Proudly Offering Respite, care and end-of-life Long Termcare andservices Palliative Care

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Congratulations to our friends and colleagues at Bayshore Home Health

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created a new position called a Care Manager. These Care Managers are consultants who meet with clients, connecting them with equipment companies, specialized health care consultants, renovation specialists, and other resources that allow them to stay safely in their home. “We want to focus on offering our clients genuine care,” says Hartley. “They initially come to us for service, but they stay because of the relationship they build with our employees. “Our Care Managers work really hard to schedule an employee who works well with the client. The Care Manager will also meet with SEE BAYSHORE HOME | PAGE 17

FEBRUARY 2019

A photo from the 2018 Bayshore holiday party

BAYSHORE HOME CONTINUED FROM PAGE 16

Bayshore’s Care Manager model helps connect clients with personalized care

a client’s family and identify their needs. They might need equipment, or information, or access to government programs. Whatever the case, we want to help these families navigate an increasingly complex health care system and help them feel confident that their loved one is getting the care they need.” Additionally, Bayshore has a clinical nurse on call 24/7 who supports both employees and clients to identify and care for immediate health care needs. Clients can also set up regular clinical check-ins with these nurses. “A big part of being a great home care company is being a really good employer,” says Hartley. “In today’s market, health care workers are under great demand, and with an increased need for care, a great employee experience is critical. In order for a company like ours to be successful, supporting workers and giving them a positive experience needs to be a top priority.”

Bayshore’s reputation as an outstanding employer was recognized by the Saanich Peninsula Chamber of Commerce last Fall, which named the company as their Employer of the Year for 2018. The company attracts top-tier workers by allowing for a high degree of flexibility in scheduling employees. Many of the care workers have other employers and are looking for extra hours, so Bayshore works around their employees’ pre-existing schedules whenever possible. “Many of our part time staff are attracted by our benefits, which we offer to employees working as few as 15 hours per week,” says Hartley. “For those working 30 hours per week or more, we add dental coverage. This gives us an advantage over many other employers, and we know it’s important to people.” Currently, Bayshore has 187 employees on Vancouver Island and is on a course to surpass 200 employees over the next year or two. www.bayshore.ca

“When we bring our care model to a new region, we want to focus on local leadership. Our Care Manager

Mick Hayward Select Mortgage Corp

James Skailes Electrical Services

for the Comox Valley, Christopher Swift, grew up in the

Aaron Banks A.B. Painting Services

Cory Van Osterhout Schibli Stedman King LLP

region and has returned to the Valley after working in Victoria for several years.” STASIA HARTLEY AREA DIRECTOR FOR BAYSHORE HOME HEALTH

Jessica Asano Thunderbird Insurance Brokers Ltd

Chris Straub Henley&Straub LLP Christina Smith Books in the City Shane Edmison Meritage Financial Group Dave Brown Newport Realty Simon Brazier SiB Nutrition

B U S I N E SS N E T WO R K I N T E R N AT I O N A L Mick Hayward, BNI Seaside Chapter President 250.507.3883 On behalf of the BNI Seaside Chapter, I would like to extend our congratulations to Bayshore Home Health for their winning of the Vancouver Island Health Care business of the year award! At BNI Seaside we are a group of passionate business leaders who support each other in changing the way the world does business. If you would like to learn about what BNI Seaside can do for your business, please give me a call.

Phyllis Sadler Expedia Cruise Ship Centers Gerald Kazanowski Manulife Securities Tasha Brokop Weir 4 Pillars Consulting Stasia Hartley Bayshore Home Health

18 WHO IS SUING WHOM The contents of Whoâ&#x20AC;&#x2122;s Suing Whom is provided by a third-party resource and is accurate according to public court documents. Some of these cases may have been resolved by publication date. DEFENDANT 475816 BC Ltd 1200-1075 West Georgia St, Vancouver, BC PLAINTIFF Olsen, Gordon CLAIM $15,861 DEFENDANT Blue Water Systems Ltd 212-7313 120th St, Delta, BC PLAINTIFF EQ Tec Engineering Ltd CLAIM $65,031 DEFENDANT Bronte Heights Developments Ltd

WHO IS SUING WHOM CLAIM $8,857

CLAIM $13,702

DEFENDANT Community Marine Concepts Ltd 260-1177 West Broadway, Victoria, BC PLAINTIFF EQ TEC Engineering Ltd CLAIM $102,505

DEFENDANT Kelly Excavating 1479 Morrison Rd, Courtenay, BC PLAINTIFF Olsen, Gordon CLAIM $15,861

DEFENDANT Crane Canada Co 2400-745 Thurlow St, Vancouver, BC Wawanesa Mutual Insurance Company CLAIM $35,216 DEFENDANT Departures Travel 1883 Oak Bay Ave, Victoria, BC PLAINTIFF DBLH Properties Ltd CLAIM $35,500

1626 Garnet Rd, Victoria, BC PLAINTIFF Peoples Trust Company CLAIM $1,891,062

DEFENDANT Duncan Street Auto Ltd 921 H Canada Ave, Duncan, BC PLAINTIFF Young, Randall Alan CLAIM $13,136

DEFENDANT Coast Pacific Property Services Ltd 301-576 England Ave, Courtenay, BC PLAINTIFF Sanderson, Sara

DEFENDANT Flight Centre 2300-550 Burrard St, Vancouver, BC PLAINTIFF Wolfe, Jeffrey Mark

DEFENDANT Kootenay Shelter Construction Ltd 2973 Southey Point Rd, Salt Spring Island, BC PLAINTIFF Outerbridge, Graham Alan CLAIM $15,516 DEFENDANT Niche Travel 1889 Oak Bay, Victoria, BC PLAINTIFF DBLH Properties Ltd CLAIM $35,500

FEBRUARY 2019

$598,601

$6,236

DEFENDANT PI Financial Corp 1200-200 Burrard St, Vancouver, BC PLAINTIFF Slaughter, Robert Allan CLAIM $1,566,028

DEFENDANT Titan Bay Management Ltd 204-655 Tyee Rd, Victoria, BC PLAINTIFF Gilbert, Sylvie CLAIM $6,236

DEFENDANT PI Financial Services Corp 1200-200 Burrard St, Vancouver, BC PLAINTIFF Slaughter, Robert Allan CLAIM $1,566,028

DEFENDANT Treeworks Tree Services Ltd 454 Maquinna Pl, Qualicum Beach, BC PLAINTIFF 346520 BC Ltd CLAIM $8,492

DEFENDANT Resolution Construction Systems 14-555 Ravenwoods Dr, North Vancouver, BC PLAINTIFF Lindblad, Erik CLAIM $9,332

DEFENDANT Okanagan Teardrop Trailers 5435 Hwy 97, Falkland, BC PLAINTIFF Renaas, Alan CLAIM $6,236

DEFENDANT Samsung Electronics Canada Inc 20th Flr 250 Howe St, North Vancouver, BC PLAINTIFF Verronneau, Kathryn CLAIM $16,142

DEFENDANT Pan American Silver Corporation 1500-625 Howe St, Vancouver, BC PLAINTIFF Avellaneda, Luis Emilio Villanueva CLAIM

DEFENDANT Teardrop Trailers Canada 5435 Hwy 97, Falkland, BC PLAINTIFF Renaas, Alan CLAIM

DEFENDANT Trident Exteriors 1500-13450 102nd Ave, Surrey, BC PLAINTIFF Green Castle Construction Ltd CLAIM $112,683 DEFENDANT Richlock Rentals Ltd 3342 Oak St, Victoria, BC PLAINTIFF Frank Ryan Contracting Ltd CLAIM $19,191 DEFENDANT Wilk Stove Ltd 160 Burnside Rd East, Victoria, BC PLAINTIFF Taylor, Cindy CLAIM $8,916

MOVERS AND SHAKERS

FEBRUARY 2019

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Crestpoint Real Estate Investments of Toronto and Anthem Properties Group of Vancouver have partnered to purchase Saanich’s Tillicum Centre for $110-million from RioCan. The centre is home to some 40 stores including major retailers like Lowe’s, Save-On-Foods, London Drugs, Cineplex, and Winners. The new owners plan on running the mall and renovating spaces depending on which tenants come and go. There are no current plans for expansion. Saanich-based Wilson’s Transportation is partnering with Vancouver-based Landsea Tours to provide its new Hop On Hop Off bus service in Vancouver. The service will begin on May 1 and will take tourists on a 2 hour and 15-minute-long trip around the Vancouver area with a dedicated driver and live host to narrate the journey. The service is popular worldwide, and Wilson’s already runs six double decker busses under the Grey Line franchise banner in Victoria. The 81-seat busses that will run in Vancouver will be fitted with glass roofs and removable windows to create an airy outdoor feeling for passengers. Broadmead Village Shopping Centre has been granted silver certification by the Building Owners and Managers Association’s BEST Environmental Assessment and Certification Program. The certification recognizes excellence in environmental management, energy conservation and performance in commercial real estate. The b u i ld i n g ow ner, Grosvenor Americas completed $8.2-million in renovations in 2013 which included adding covered public seating, a zero-carbon fireplace and interactive fountain, LED lighting and new landscaping. T he center’s operations a re deemed carbon neutral with the purchase of carbon offsets. Victoria will have its first SQL Saturday event on March 16 at the Young Building on Camosun College’s Lansdowne campus. SQL stands for structured query language and is used to manage and communicate with databases. The free one-day event is designed for those who work with data, databases, machine learning, artificial intelligence, data visualization and more and

will feature 30 presenters. Victoria-based Serenity Home Care has received a Best of Home Care Leader in Excellence Award f rom Home Care Pulse. T he award recognizes home care business that rank consistently among the highest in 10 or more quality metrics. The decision to present Serenity with the award was determined by interviews Home Care Pulse conducted with Serenity customers over a yearlong period.

Dan Dagg The Greater Victoria Chamber of Commerce has added three new members to its board for 2019. T hey a re Moira Hauk, regional manager for Coastal Community Credit Union, Paul van Koll, senior manager w it h K PMG a nd Pedro Marquez, vice-president of global advancement, marketing and business development for Royal Roads University. This year’s executive includes Dan Dagg as chair, John Wilson as vice-chair, Al Hasham as past-chair, Kris Wirk as treasurer and Christina Clarke as secretary. Continuing board members are Carmen Charette, Lise Gyorkos, Rahim Khudabux, Jason Boyd and Ian Batey. The Victoria Foundation has added John van Cuylenborg of Cook Roberts LLP to its board of directors while Mia Maki departs after serving a six-year term. Past board chair Rasool Rayani has been appointed the president of the foundation’s honorary governors. Another former board chair, Patrick Kelly, has been named Indigenous cultural advisor. Continuing board members are Chair Grace Wong Sneddon, Vice Chair James Darke, Treasurer Kyman Chan, Mary

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Victoria | Duncan | Nanaimo | Courtenay | Campbell River David Podmore E. Mouat, Carey Newman, Ian Wong, Lori Elder, Michael Cridge and Zaman Velji. Carol Hall, the previous director of grants, is now director of strategic initiatives. Rudi Wallace is now grants manager and Melanie Porter is the new communication and project coordinator. The Victoria Foundation also welcomes three new members to its Investment Committee: Stephanie Andrew, Lucy Edwards and Rob Gareau. Dial-A-Geek Consulting h e l d a g ra n d opening on Febr u a r y 2 1 s t at their new headquarters at 460 Bay Street. In the past 12 months the compa ny h as m e rge d w i t h Mighty Oaks IT and launched its new IT Managed Services Division “Total Support Solutions”.

Named by Canadian Lawyer Magazine in 2019 as one of the top 10 tax boutiques in Canada.

Bringingthe the honour Bringing honour home Bringing honourhome home

British Colu m b i a Fe r r y S e r v ic e s h a s appointed Dav id Podmore, Bruce C h a n a n d P. Geoffrey Plant to its boa rd of d i re c to rs. Podmore is the chairman of Concer t Rea l Estate CorporVancouver Island’ s Premier Vancouver Island’s Premier Island’s Premier ation and chief Vancouver Tax and Estate Planning and Estate Planning TaxTax and Estate Planning executive of Concert InfraBoutique Boutique Boutique structure. He played a key SEE MOVERS & SHAKERS| PAGE 20

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The Maritime Museum of British Columbia is accepting nominations for the 2019 SS Beaver Medals, an annual award that recognizes outstanding a c h i e v e m e n t s i n B C’s marine sector. Nominations are encouraged for individuals who have made noteworthy contributions to our Province’s marine interests, including but not limited to: science, te c h nolog y, b u s i n e s s, applications of maritime skills, nautical heritage and culture, and academic offerings. An award is also made to recognize a noteworthy organization, vessel or technological project. The deadline for nominations is May 17. Passenger ferry operator V2V Vacations is resuming its Victoria to Vancouver sailings after a five-month operations h iatus. T he company’s daily return trip w i l l ma ke its f i rst sailing on Friday, March 15 t h at 8 a m f rom Va ncouver’s Coal Harbour. Turbulent fall and winter weather along V2V’s Salish Sea route were cited as the driving factor behind scheduling cancellations and the decision to pursue seasonal operations for the service. Walmart is taking over the former Sears location at Victoria’s Hillside Centre, ma k i ng it Victor i a’s t h i rd Wa l m a r t S u p e rc e n t re . T h e d epartment store is reportedly preparing to pursue tenant improvements in the 149,000-square-foot space. No opening date is currently available, though Walmart is expected to be open to customers by late 2019. Boom + Batten is a new waterfront dining experience ex pected to open later this year at Victoria’s International Marina. The restaurant will serve dishes inspired by the areas natural surroundings and featuring seasonal locally sourced ingredients. An early-‘til-late café will also operate as part of the restaurant with a focus on coffee, pastries and baked savory items. Scia’new First Nation (Beecher Bay First Nation)

FEBRUARY 2019

and Malahat First Nation have joined the South Island Prosperity Project (SIPP), bringing the total number of First Nations participating in SIPP to seven. SIPP is the economic development organization for Greater Victoria designed to boost the region’s economic and social prosperity. Royal Roads University has unveiled a new fouryear Doctor of Business Administration program set to begin in 2020. The prog ra m w i l l combi ne online course work with in-person instruction on c a mp u s. T he prog ra m will also assist students in researching and studying issues relevant to their firms or field within an academic setting. It will be one of only four like it in Canada and is expected to appeal to senior-level executives who want to go beyond theory.

Kelly Mann The Telus Victoria Community Board has added two new members for 2019. Kelly Mann, former chief executive of the BC Games Society, and Paul Latour, executive director of HeroWork both joined the board in February. The board awards $350,000 a n nua l ly to g rassroots organizations having an impact on youth in the Greater Victoria area. B l o c k s t r e a m , a V i ctoria-based bitcoin startup has been named to the list of fastest growing private tech companies in Canada. T he company made the most recent Narwhal List, a list that ranks companies based on the amount of funding they have raised on the number of years it has been existence. Real estate agents Kirsten Marten and Mark Rice have acquired Coldwell Banker Slegg Realty and renamed it Coldwell Banker Oceanside Real Estate. Slegg Realty has offices in

Nanaimo and Victoria and the Douglas Street Coldwell Banker office will be run by Marten and Rice. The company will manage around 30 Coldwell Banker agents on Vancouver Island in Victoria, Nanaimo, Qualicum Beach, Comox Valley and Campbell River. IWG, a global operator of workspace buildings, i s op en i ng two sh a red workspace operations in Victoria this year. Spaces, a n A m s t e r d a m-b a s e d shared-work environment and one of IWG’s brands, is opening a 25,000-squarefoot space at Uptown this fall. IWG is also opening a 13,000-square-foot shared workspace location downtown at 535 Yates Street in August. CBC’s Dragon’s Den is holding open auditions i n Victoria on Ma rch 7 for entrepreneurs looking to get exposure and high-powered financial backing for their business ventures. The auditions will be held at the Parkside Hotel at 810 Humboldt Street from 10 am to 5 pm. T h e G ove r n m e n t F inance Officers Association of the United States and Canada awarded the City of Colwood a Distinguished Budget Presentat ion Awa rd for its 2018 financial plan. The award is presented based on guidelines that assess the budget book’s value as a policy document, financial plan, operations guide and communications tool. Helga T horson, cofounder of UVic’s I-witness Holocaust Field School, has been named a 3M National Teaching Fellow. Thorson is the third UVic scholar in five years to become a 3M National Teaching Fellow, and one of only 10 higher educators to earn the distinction this year in Canada. The 3M National Teaching fellowship was established in 1986 through the generosity of 3M Canada and the Society for Teaching and Learning in Higher Education. Pacifica Housing has made a few adjustments to their ranks. Dean Fortin, the former mayor of Victoria from 2008 to 2014, is no longer serving as executive director of the organization. The decision for Fortin to move on was made at the end of 2018 and Margaret Echenfelder, who was made SEE MOVERS & SHAKERS| PAGE 21

MOVERS AND SHAKERS

FEBRUARY 2019

MOVERS AND SHAKERS CONTINUED FROM PAGE 20

acting executive director at the time will continue in that role. Pacifica provides affordable housing and support services to individuals and families. The organization houses about 2,000 people in about 35 buildings in Nanaimo, Duncan and Greater Victoria. Oak Bay’s Ronald Greene was presented with the province’s Medal of Good Citizenship for his outstanding commitment to community service. Greene is a lifetime British Columbia Volleyball Association member and has organized symposiums on the incorporation of the City of Victoria and the founding of the Hudson Bay Company’s Fort Victoria. The Greene family owns Capital Iron and Greene was the second owner before handing reins of the company over to his daughter and son-in-law. The Maritime Museum is partnering with Ocean Networks Canada to educate the public on the ocean and ocean technology. The partnership is part of a national effort by Ocean Networks to increase ocean l iteracy a nd sh a re t he power of ocean technology by partnering with public engagement organizations and museums. The University of Victoria-based group monitors Canada’s coasts, delivering data in real-time for scientific research to help governments, industry and communities make improved decisions on ocean management. TD Wealth Private Investment Advice welcomes Jakobsen Asset Managements to their team. The addition will see Jeffrey Jakobsen and Chelsey Rossner join their team on the 6th floor of 1070 Douglas Street. Re/Max Alliance Victoria congratulates their sales leaders of the month. They are Jason Leslie, Ron Neal, Robert Cvitanovik, Rick Dhillon, Manpreet Kandola, Laura Godbeer, Julie Swift, Patrick Novotny, Mark Selter and Robert Woodland. Re/Max Camosun congratulates their top producers of the month. From Victoria they are Deanna Noyce, Michael McMullen, Bruce Hatter, Shane King, Ed G. Sing, Tammy Gray, Mark Roozendaal, Karl Leong, Cheryl Barnes,

Dean Fortin Bonnie Johnston and Krista Voitchovsky. Marlene Arden was the top producer for Sooke, Jeff Meyer and Anthea Helmsing for Sidney, Tony Joe and Kyle Kerr for Oak Bay and Tania Delmonico for the Westshore region. Hemp & Company Essentials a natural eco-friendly clothing maker is celebrating their 20th anniversary. The company has locations in Vancouver on Granville and Victoria at 1312 Government Street. Prosperity Planning Financial Planning and Insurance announces that Tahnee Deveau has joined their team at 122 – 2871 Jacklin Road. Pemberton Holmes Commercial Property Management Division is now open in a newly renovated space at 814 Goldstream Avenue. The 20 Oak Bay Artists’ Studio Tour is set for the weekend of April 13 and 14. The studio tour provides local artists an opportunity to show off their work to the public inside their homes or studios. th

Victoria’s Census Metropolitan Area (CM A) recorded the second-lowest u nemploy ment rate i n all of Canada in January 2019. According to Statistics Canada Victoria’s unemployment rate was 3.3 per cent up from 3.2 per cent in December 2018. The only city to record a lower rate was Guelph, Ontario, which reported 1.9 per cent. Millstream Ridge is a new 132-unit affordable housing development in Langford that is now complete. The project is comprised of two six-storey rental buildings at 713 and 715 Treanor Avenue that were constructed as a result of a partnership between the federal and provincial governments with the Capital Regional District.

DFH Real Estate congratulates their office leaders of the month. Hailing from Victoria they a re Brad Neufeld, the team of Dorothee Friese and Terry Moore, Frank Berke, Frank Chan, Jilly Yang, Phil Illingworth, the team of Ally and Dennis Guevin, Mellin Li, Scott O’Neill, Geoff Field, Scott Loughton, Henry Van Der Vlugt and Roy Stevenson. Office leaders from Sidney include Dan van der Vlugt, Stephanie Peat, John Bruce and David Thickens. T h e U V i c Fa c u lt y o f Hu m a n it ies’ i n a u g u ral Humanist of the Year Awards will be held on March 15th at the Baumann Centre. The awards recognize those who strive to change the world for the better. The Honourable Romeo Dallaire, retired lieutenant-general, former senator and best-selling author, is the keynote speaker and recipient of the first ever Public Humanist Award. Late science fiction writer Ursula K. Le Guin will receive the Historic Humanist Award and UVic alumna Ashli Akins will be honoured as the Emerging Humanist. Congratulations to the top performers at auto dealerships across the Victoria reg ion. T hey a re Omar Tubeishat of Harris Auto, Mo Rabii of Jim Pattison Toyota, Ray Martin of Jim Pattison Lexus, Craig Hawe of Pacific Mazda, Ted Sakousky of Wheaton, Noah Charlton of Audi Autohaus, Allan Collins of Volkswagen Victoria, Graham Simons of Victoria Hyundai, Matt Kennard of Porsche Centre Victoria, Paul Blakeman of Three Point Motors, Nolan Balfe of BMW Victoria, Jason Ogilvie of Jim Pattison Volvo, Chris Hoeg of Wille Dodge, Phil Hines of Jenner, Keegan Reilly of Campus Honda, Gage Clough of Campus Infiniti, Ernery Madrina of Graham KIA, Peter Luke of Campus Nissan, Mike Delmaire of Jim Pattison Subaru and Nick Lee of Campus Acura. Dr. Brad Buck ha m of U V IC a n d M a r i n e IoT company MarineLabs are developing a compact, robust, cell-network connected ocean monitoring buoy called the mWaveWi nd. Usi ng adva nced algorithms deployed on a cloud platform, these novel buoy fleets will provide real-time, high resolution data to service industries SEE MOVERS & SHAKERS| PAGE 23

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OPINION

FEBRUARY 2019 A division of Invest Northwest Publishing Ltd. 200-3060 Cedar Hill Road, Victoria V8T 3J5 Fax: 1.778.441.3373 Toll free: 1.866.758.2684 Website: www.businessexaminer.ca

PUBLISHER/EDITOR | Lise MacDonald SALES | Josh Higgins – josh@businessexaminer.ca, John MacDonald - john@businessexaminer.ca WRITERS | Beth Hendry-Yim, Kristin Van Vloten, Val Lennox, Robert MacDonald

MEDICAL TOURISM WOULD HELP PATIENTS, THE ECONOMY, AND YES, CANADIAN HEALTH CARE

MARK MACDONALD

wo friends recently chose to obtain medical services in the United States and Mexico that gave both of them a renewed lease on life. Clean facilities? Check. Trustworthy pre and post-operative consultation? Check. Successful surgery? Check. Pain and medical problems solved? Check. Resumption of normal activities? Check. All for writing a cheque. One paid just over $5,000 for internal surgery in T ijuana, Mexico, received first class service and is delighted with the results. With their permission, doctors also fixed a hernia during the operation. Two-for-one service, if you will. They flew to San Diego, were picked up by concierge service, escorted through the U.S./Mexico border and stayed in first class accom modation wh i le being prepared for surgery. The

medical facility was pristine clean, matching reviews they devoured prior to the trip. A ny and all questions were answered throughout the process, which began with extensive consultation. The Mexican physicians were in constant contact with the patient’s Canadian doctor, who was fully aware of the procedure and process. With that, the patient had all normal concerns alleviated, and was greeted with post-operation care and monitoring once they returned to Canada a few short days later. A not her endu re d ye a rs of chronic knee pain, which they we re b a re ly a bl e to e ndu re thanks to a crutch, as they waited for “their turn” for elective knee replacement surgery. Finally, after consultations with family members, and a peek at their bank account that confirmed they were comfortably able to cover the $16,000 price tag through an Arizona medical facility, they went for it. It was a similar experience. First class travel, accommodation and care. In and out, comfortably back home within a matter of days. The result? They are walking crutch-less and painless, for the first time in many years. With a big smile on their face as they were able to resu me

normal day-to-day activities they hadn’t been able to enjoy for years. Couldn’t they have continued to wait their turn in Canada’s “one-tier” health care system? Sure. But why continue to put up with the pain and discomfort while options were available? They faced a decision: Spend the money now and “get their lives back”. Or line up in the lengthening queue that Canadian health care has become. And wait. And wait. And wait. They invested, and are now reaping the rewards of re-invigorated health. Some aspects of Ca nad ia n health care are excellent, most notably if it’s urgent or an emergency, as those patients a re looked after immediately and without question. But clearly, the “care” aspect is deteriorating. Is that actually becoming a misnomer? With the lack of “care” for those who need the system but can’t obtain it because they can “live with the pain” and sent to the back of the line, perhaps it should be more correctly referred to as the “health industry”. Oh yes, and Canadian health care is certainly not “free”, as defenders cry every time any possible adjustment to the status quo is suggested. The average Canadian family of four pays

just under $12,000 per year, hidden in their income tax bill, for health care. It is far from free. O u r a g i ng popu l at ion a nd ever-r i si n g cos t s m a ke t he long-term sustainability of this country’s public health system untenable. While many recognize it, the hue and cry against any and all attempts to change and refine the status quo quickly chase those who could make necessary changes running for cover. It appears that only a complete collapse of the public system would convince Canadians that time for an overhaul of the system is nigh. Medical Tourism, on the other ha nd, ca n accompl ish th ree things. First, people who can afford to do so, could and would pay for medical services here, alleviating pain and reducing surgical wait lists in private clinics. Second, it would help the economy by keeping those dollars in Canada, as well as providing new employment – and investment – opportunities here. And third, it would help improve the public system. How? By introducing a competitor into the monopolistic marketplace. There is no better way to get a company to pull up its collective socks and improve service than to have a competitor open their doors and offer to meet their

needs quicker and more cost efficiently. The existing system would be forced to compete and improve from within. This is where First Nations, in particular, can help those needing health care and themselves. Private clinics consistently battle – and mostly fail – to survive the assaults of Canada Health Act defenders. First Nations technically could under the banner of helping improving health, and their own financial outlook. Former Westbank First Nation Chief Robert Louie unveiled an ambitious plan to create a major health care facility on their Okanagan land years ago. It hasn’t happened yet. . .there, or elsewhere. Who would be willing to resist any First Nation facility that would drastically reduce surgical wait lists while accelerating their own economic self-sustainability and create well paying jobs in the process? This may offer the best opportunity to fix Canada’s health care crisis. But if we’re willing to admit it, we already have two-tiered health care. It’s just that the second tier – that is helping people get their lives and health back – is in other countries. T ho s e s e r v ic e s c o u ld a nd should be made available, here at home.

THIS BUDGET SEASON, CANADA MUST LOWER TAXES ON ENTREPRENEURS

THE FRASER INSTITUTE MILAGROS PALACIOS AND JAKE FUSS

ver the last few years, the federal government a n d m a n y p ro v i n c i a l counterparts have weakened incentives for entrepreneurs by raising personal income taxes. This budget season provides an opportunity to reverse this trend and introduce tax policies to attract, encourage and retain entrepreneurs.

The process should start with the federal government, which introduces its 2019 budget later this month. In 2015, the federal government introduced a 33 per cent tax bracket for entrepreneurs, professionals and successful business owners. Similar changes in Ontario, Alberta, British Columbia and several other provinces compounded this higher federal tax rate. The personal income tax rate imposed on these Canadians now exceeds 50 per cent in seven provinces, with the remaining provinces within a hair of 50 per cent. In addition to higher personal taxes, new and expanded federal and provincial regulations have made Canada a much less hospitable place to start a business, expand a business or invest new capital. A recent study analyzed provincial data from 1984 to 2015 and found that higher top inc o m e t a x ra te s d i s c o u ra ge

entrepreneurship and decrease the rate of small business startups, which is a commonly used measure of entrepreneurship. A one percentage point increase in the top rate can prevent up to almost 700 new businesses from being started. And some provinces have had increases of more than eight percentage points in their top tax rate when the federal increases are included. The decision about where to locate a new business is influenced by differences in income tax rates between jurisdictions. Take the example of an engineer who’s considering starting her new firm in Canada or the United States. Among several factors, the differences in personal income tax rates between the countries stand out. Despite taking on considerable personal risk, she would face a combined top rate between 47.5 and 54.0 per cent in Canada compared to a low of 37.0 per cent in the U.S. Her time and effort in starting

the new business provides a much lower reward in Canada. She will likely decide to live and work in the lower tax jurisdiction. T he U. S. i s Ca n a d a’s l a rgest and most direct competitor in attracting and retaining entrepreneurs. A recent study demonstrated that Canada’s personal income tax rates are markedly less attractive for entrepreneurs than rates south of the border. The list of 10 jurisdictions with the highest combined rates at $150,000 of income among the U.S. states and Canadian provinces are exclusively Canadian. No state including high-tax jurisdictions such as New York, California and New Jersey - have higher personal income tax rates at this level of income. Canadian tax increases come at a time when the U.S. govern ment has i mplemented sweeping reforms to push rates down for business owners and entrepreneurs.

Canada’s top combined personal income tax rates are among the highest in the industrialized world. Out of 34 Organization for Economic Co-operation and Development (OECD) countries, Canada had the seventh highest combined top rate in 2017. This should be eye-opening for policy-makers. Canada is at a huge disadvantage for attracting and retaining entrepreneurs who we rely on for innovation, employment growth and general economic prosperity. High personal income tax rates have made Canada a less desirable place for entrepreneurship. During this year’s budget season, the federal and provincial governments must reduce personal income tax rates to create an environment conducive to entrepreneurship, risk-taking and growth. Jake Fuss and Milagros Palacios are analysts at the Fraser Institute.

SUBCRIPTIONS | $45 PER YEAR (12 ISSUES), $80 FOR 2 YEARS (24 ISSUES), SUBSCRIBE ONLINE: WWW.BUSINESSEXAMINER.NET. DISTRIBUTION: FOURTH WEEK OF EACH MONTH VIA CANADA POST AD MAIL. The publisher accepts no responsibility for unsolicited submissions. The views and opinions expressed in this publication are not necessarily those of the publisher. Produced and published in British Columbia. All contents copyright Business Examiner Victoria, 2019. Canadian Publications Mail Acct.: 40069240

MOVERS AND SHAKERS

FEBRUARY 2019

MOVERS AND SHAKERS CONTINUED FROM PAGE 21

such as ports, ferries, and marine operators. Most maritime operations currently lack quality wind and wave conditions data to make operational decisions for safety and efficiency. They were recently awarded $228,850 by Innovate BC for the project.

NEWS UPDATE CONTINUED FROM PAGE 4

A report from the Planning, Zoning and Affordable Housing committee agenda noted that Clarity Cannabis BC Ltd. h a s obta i ned t he necessa r y provincial approvals to open a store in Langford. A l l that is now lef t for the business to set up shop in the city is to receive a temporary use permit from council. Prior to legalization, Langfo rd s e n t o u t a re q u e s t fo r p rop o s a l s f ro m b u s i n e s s e s i nterested i n open i ng a d ispensa ry. T he city presented five names to the province for approval. Clarity Cannabis BC Ltd. is the first applicant to pass the prov i ncia l approva l process which involves financial integ r ity checks a nd secu r ity screenings of the business and its associates.

Chemistry Consulting confirms that in January the tourism industry in BC contributed $9 billion to provincial GDP in 2017, an increase of 6.7 per cent over the previous year, and well above overall provincial growth of 4 per cent. The government forecasts the industry to grow by 6 per cent annually over the next several years.

The company plans on opening a retail store at 101 – 693 Hoffman Avenue. The City of Langford introduced guidelines for acceptable lo c at ion s for a non-med ical cannabis retail store. T he guidelines state how far a store should be from places like day ca res, schools, pa rks, la kes and residential areas excluding ones in the City Centre. The site is within the designated city centre and meets the location guidelines set out by the City. If approved, the company will receive a temporary use permit for the store that will be valid for up to three years. The permit would require the shop to have security devices like window bars or roll shutters installed inside windows and doors. Additionally, hours of operation will be limited between 9 am and 8 pm daily.

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