UMR Tools & Resources TELADOC Dermatology:
Teladoc is a convenient way to interact with a doctor via live, two-way video on a computer or mobile device to address a medical situation and in some cases receive a prescription.
• CPHP: $10/visit; AHDHP & EHDHP: $85 or less/consult • Upload images of a skin issue online and get a custom treatment plan within two days
Costs for these visits for 2022 are listed below. Go to Teladoc.com to set up an account or download the Teladoc app today!
• Eczema, acne, rashes, and more Mental Health Care • CPHP: $10/visit
Everyday Care:
• AHDHP & EHDHP: $90 or less/therapist visit
• CPHP: $10/visit; AHDHP & EHDHP: $49 or less/visit
• $220 or less/psychiatrist first visit
• Talk to a licensed doctor for non-emergency conditions 24/7
• Talk to a therapist 7 days a week (7:00 a.m. to 9:00 p.m. local time)
• $100 or less/psychiatrist ongoing visits
• Flu, sinus infections, sore throats, and more
CARE MANAGEMENT UMR Care Management is a staff of experienced, caring registered nurses who help you get the most out of your health plan benefits. They work with you, your doctors and other medical experts to get the services that best meet your needs. Their expert nurses can guide you before, during and after your medical care. Nurse case managers will assist with your medical care and treatment by: • Helping negotiate treatment from the beginning of your care to recovery. • Helping you look at treatment needs and options under the direction of your doctor.
• Serving as your advocate with your benefits administrator. • Providing an understanding of any complex claim issues and helping you understand your health benefits. UMR’s Care Management services can save you money and prevent delays in your medical claim processing.
PLAN ADVISOR • Telemedicine promotion and registration assistance
Plan Advisor is a service available to all Marquette members. Just call the number on the back of your UMR ID card for: • Customer service for medical services and claims questions with emphasis on first call resolution
• Network steerage – guiding and encouraging members to use Premium Designated Providers (PDPs); the highest quality, most affordable provider for your needs
• Navigation and assistance establishing a primary care physician (PCP)
• Education on available disease management, maternity and care management programs
• Provider appointment scheduling, transferring care or moving medical records
• Education and navigational help using umr.com and the digital tools and resources
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