Sales pack 2013 by Martyn Gerrard Estate Agents

BARNET 4 Exchange Buildings, High Street, Barnet EN5 5SY T: 020 8440 2444 Email: EN5@martyngerrard.co.uk

HENDON 59 Brent Street, Hendon N8 8DT T 020 8203 2012 Email: NW4@martyngerrard.co.uk

CROUCH END 45 The Broadway, Crouch End N8 8DT T: 020 8348 5135 Email: N8@martyngerrard.co.uk

KENTISH TOWN 304 Kentish Town Road, Kentish Town NW5 2TH T: 020 7267 3737 Email: NW5@martyngerrard.co.uk

EAST FINCHLEY 66/68 High Road, East Finchley N2 9PN T: 020 8883 0077 Email: N2@martyngerrard.co.uk

MILL HILL 109 The Broadway, Mill Hill NW7 3TG T: 020 8906 0660 Email: NW7@martyngerrard.co.uk

FINCHLEY CENTRAL 365 Regents Park Road, Finchley Central N3 1DE T 020 8346 0102 Email: N3@martyngerrard.co.uk

MUSWELL HILL 300 Muswell Hill Broadway, Muswell Hill N10 2QR T: 020 8444 3388 Email: N10@martyngerrard.co.uk

NORTH FINCHLEY 773 High Road, North Finchley N12 8JY T 020 8445 2222 Email: N12@martyngerrard.co.uk

WHETSTONE 1286 High Road, Whetstone N20 9HH T 020 8446 2111 Email: N20@martyngerrard.co.uk

HEAD OFFICE, LAND AND NEW HOMES 197 Ballards Lane, Finchley N3 1LP T: 020 8343 4340 Email: ho@martyngerrard.co.uk Email: landandnewhomes@martyngerrard.co.uk

COMMERCIAL & PROFESSIONAL 66/68 High Road, East Finchley N2 9PN T: 020 8444 3445 Email: comm@martyngerrard.co.uk Email: professional@martyngerrard.co.uk

Selling your home www.martyngerrard.co.uk The award-winning agency . . . where integrity counts. www.martyngerrard.co.uk

BARNET • CROUCH END • EAST FINCHLEY • FINCHLEY CENTRAL • NORTH FINCHLEY • HENDON • KENTISH TOWN • MILL HILL • MUSWELL HILL • WHETSTONE

The award-winning agency . . . where integrity counts

www.martyngerrard.co.uk

We love how

you feel

you want now you have the offer

for your property

www.martyngerrard.co.uk

Thanks again...we look forward to helping you with all your property needs...

The award-winning agency...where inte grity c ounts We understand how important it is to provide you with as much guidance as you may need, throughout your move. This is a family owned and run business and we know that selling property is first and foremost about the people we deal with as much as the property we are selling. Those who work here and everyone who sells or buys through us is considered a member of our extended family.

me dium agency

“

Thank you for giving us the opportunity to meet and advise you on the best way to market your home, so that you can achieve the best price.

It is our pleasure to show you why we believe that no-one else does more to present your home in the

“

best light and place it in front of as many potential buyers as possible. This is why for so many people Martyn Gerrard is their Estate Agent of choice.

Simon Gerrard MNAEA, MARLA, Managing Director

Re m e m b e r , we ’ re he re to he lp and answe r any q u e st io n s yo u have alo ng t he way .

“Without exception everyone I dealt with has been so friendly and cheerful (even first thing in the morning)... it has been a pleasure dealing with them. They certainly don’t conform to all the clichés about estate agents” Mrs R.G., Finchley Central

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A multiple office service for a sole agency fee Our network of ten offices covers a 6 mile radius. Unlike other agents, our sales team receive their full commission for any property they sell – from any of our ten branches. In this way you have our entire sales team actively working to sell your home.

No othe r a g e nt d o e s t his. By extending the coverage we increase the likelihood of finding the best buyer and achieving the best price for your home.

“Having sold our property with your Finchley Central office and purchased our new home in Mill Hill through your office there, the way your offices acted together made the whole transaction seamless. I still can’t believe you managed to achieve better than the asking price on our sale! – I would thoroughly recommend you to anyone wanting to sell or buy” Mr C., Mill Hill

thePeace new owner of mind I love this view,

and so will

is a wonderful thing

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Pe ac e of mind In addition to being regulated by the Royal Institution of Chartered Surveyors (RICS) and members of The Property Ombudsman scheme, our sales team are required to obtain the Technical Award in the Sale of Residential Property. The Technical Award ensures that they have a sound knowledge of: a) Law relating to residential property sales b) Estate agency practice c) Property appraisal d) Basic building construction and defects Our staff become Licensed Estate Agents through membership of the National Association of Estate Agents (NAEA). Managing Director, Simon Gerrard is the elected Vice-President of the NAEA, which is further evidence of this firm’s commitment to providing a knowledgeable and expert service. The NAEA aims to promote the highest standards of professionalism and integrity within the property industry and encourage members of the public to seek out its members when buying or selling.

With Martyn Gerrard you are choosing an NAEA member, so you can be sure that you and your property are in safe hands.

“The stand out positive was your office in East Finchley and the professionalism of every member of staff evey time I called in or phoned. Such a difference to other agents in the area” Mr C.A., East Finchley

bedroom window

She could see her

new house from the driveway of our

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Experience Martyn Gerrard Estate Agents have been established since 1964. During this time we have experienced and flourished through the highs and the lows of the property market. We have grown to become one of the largest and most respected independent estate agents in North and North West London. Whatever the economic climate, the experienced and trained staff in our network of offices work together to promote your property, to find you the best buyer and help to ensure your sale goes as smoothly as possible.

is to meet with people who bought

“

One of my greatest delights their first home with us and then return to make their subsequent moves up the housing ladder.

Martyn Gerrard MRICS, FNAEA, MARLA Founder and Chairman

“I would like to compliment your team at the Kentish Town office for their recent dealings in the sale of my house. They had a dynamic and enthusiastic approach and showed great professionalism, always remaining calm and focused. It was a pleasure doing business with them” Mr C.W., Kentish Town

MILL HILL

FINCHLEY CENTRAL

HENDON

www.martyngerrard.co.uk

NORTH FINCHLEY

BARNET

Ourknow Offic es We these streets . . . With Martyn Gerrard you are tapping into five decades of experience in your local property market. WHETSTONE

We have had a prominent High Street presence since 1964 and in this time we have been called in by thousands of home owners and have successfully marketed and sold property on nearly every road in your area. All our sales team live or were brought up locally and EAST FINCHLEY

know the area inside out. Thanks to this unrivalled experience and intimate knowledge we can quickly match the right buyer to the right property.

We a re the lo c a l ex p e rts.

MUSWELL HILL

CROUCH END

KENTISH TOWN

Map not to scale

The look on the neighbourâ&#x20AC;&#x2122;s

face

when the SOLD sign went up

in record time

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Effe ctive Marketing We understand that to achieve your goal of selling your home for the best price in your required time frame, we need to market your property effectively to create an immediate impact with buyers and be seen by as wide an audience as possible. As well as comprehensive coverage on all the leading property portals, our High Street presence, reputation, website, ground-breaking and award-winning marketing mean we attract thousands of exclusive potential buyers. Martyn Gerrard is the first estate agent to offer free video presentations of the properties we are selling. These HD quality property videos allow potential buyers to get a real feel of the property and encourage viewings that still photography alone cannot achieve. The videos also enhance the online presence we can offer your property. They boost the search engine optimisation (SEO) and with our investment in state of the art online technology means that we and the properties we are marketing regularly appear on page one of a buyers google search. Our innovative property details don’t include the usual flowery estate agent speak. We provide the information that is key to a prospective buyer, including floor plans and high quality photography. We were one of the first estate agents to include “The Owner Loves”. These are personal insights from the current owners which turn a property into a home.

Thank you for the extremely professional service you gave us throughout. You are a first class agent and I will recommend you to anyone looking to rent or buy in the area.” Mr G.P., Muswell Hill

head over heels

James took being

his sale had gone through

literally when he heard

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We appreciate you We appreciate that providing an honest friendly and personal service, backed up by knowledge and experience is what Customer care is all about. This has been at the heart of our ethos since Martyn Gerrard opened his first office in Whetstone in 1964. Over 60% of our business comes from recommendation, reputation or people returning who have bought and sold from us in the past, which proves that we understand that the people we deal with are as important as the property we sell. In 2011 we appeared in the Channel 4 series “Mary Portas – Secret Shopper”. Many people have commented that this was very brave and we felt it was a great opportunity to have Mary’s retail experience cast a fresh eye over what we do and provide some innovative ideas and a fresh approach to what many see as staid industry norms. She recognised existing high service standards and helped us to refine certain areas to ensure we offer unrivalled and unique customer service.

Provid ing exc e l le nt c ustomer s e rvic e is whe re a winning re la tio ns hip sta rts .

“Hats off to these estate agents, they were all really open to new methods. Great bunch of people....I would use them to buy property now.” Mary Portas

The look on their

faces

newhouse

when we pulled up

to the

www.martyngerrard.co.uk

MG in the Community Helping the communities we work in has always been one of our priorities at Martyn Gerrard. There are a number of local projects, schools and charities for which we have helped raise tens of thousands of pounds. We have sponsored Summer and Christmas fairs, quiz nights, school football teams and during the Jubilee supported local street parties. We have continued our long-standing association with the North London Hospice to which we have donated in excess of £50,000 over the years. In 2012 St Mary’s Primary School in Finchley needed to raise money to renovate their school library. When we found out they were struggling to raise the funds we stepped in with a donation to finish the work. The school generously offered to name it the “Martyn Gerrard library” in honour of the donation. 2013 sees us playing a major role in funding and project managing the ‘Victorian House’ scheme for Coleridge School in Crouch End.

“At all times Martyn Gerrard seemed fair to both me, the seller, and to the buyer hence ensuring a smooth sale. To me the right buyer was paramount as I wanted a quick sale.” Ms D.M., Whetstone

In addition to our successful Sales Department, we have specialist dedicated departments that can assist you with all things Property. Residential Lettings – ARLA Licensed Agent It’s possible you may want to move but are not in a position to sell or you may own an investment property. We have an experienced Lettings Department at each of our ten branches, the lettings staff are qualified and understand all the legal aspects of letting your home/property investment. We also have a large data-base of professional and corporate tenants waiting to rent so we are ideally placed to advise you on the market in your area and the monthly rent you could achieve. CALL 020 8343 4340 Ext 3 and ask to be put through to your local letting office.

Residential Lettings Management – Client Money Protection Once let our Dedicated Lettings Management team centrally based at our Head Office can look after the property on your behalf handling every aspect, from chasing late rental payments to organising maintenance and repairs. We are regulated by the RICS and ARLA so you can be assured that your money is in safe hands. CALL 020 8343 4340 Ext 206 to discuss our full package of Management Services. EMAIL: management@martyngerrard.co.uk

Residential Block Management Department – ARMA Registered agent Do you live or own a flat in a block? Are you running the management yourselves and are being swamped by the ever changing legislation and organisation required? Or are you considering taking over the running of your block? Our Block Management Department have the experience to guide you and offer you a simple and cost effective solution. CALL Tom O’Kane Assoc RICS, MCIOB on 020 8343 4340 Ext 4 EMAIL: bm@martyngerrard.co.uk

Residential Professional Services – RICS Regulated If you are a freeholder or you own a Leasehold property one of our Chartered Surveyors can advise and guide you through the sometimes confusing issues with lease extensions or enfranchisement (buying the freehold). CALL Saul Gerrard MRICS, FICBA on 020 8444 3445 EMAIL: professional@martyngerrard.co.uk

Commercial Department – ICBA & RICS Regulated Our Commercial Department has successfully sold or let retail premises on nearly all the major High Streets in North and North West London, as well as handling large office blocks and smaller office suites and light industrial buildings. We are able to advise on all aspects of the business sector including the sale of businesses/going concerns. CALL 020 8444 3445 for knowledgeable advice on the local Commercial market EMAIL: comm@martyngerrard.co.uk

Commercial Management Department This Department also covers every aspect of managing a commercial property, including; rent collection, service charge administration, lease compliance and dispute resolution, statutory compliance and property maintenance. CALL Tom O’Kane ARICS, MCIOB on 020 8343 4340 Ext 202 EMAIL: blockmanagement@martyngerrard.co.uk

Commercial Professional Services – RICS Regulated For advice on retail shop and office rent reviews or lease renewals make sure you are represented by a local chartered surveyor. CALL Saul Gerrard MRICS, MICBA on 020 8444 3445 EMAIL: professional@martyngerrard.co.uk

Land & New Homes Department Through this department we can help you maximise your property’s value by identifying potential development opportunities your property may offer and outline the options available to you taking into account demand and the ever changing Local and National planning criteria. CALL 020 8343 4340 Ext 2 to discuss development opportunities EMAIL: landandnewhomes@martyngerrard.co.uk