Understand your In a year that demanded resilience, Master Plumbers (Victoria) worked harder and smarter, and the results published in the 2021 Annual Report are testament to that. Below is an excerpt of the document. Unprecedented. Challenging. Uncertain. The past year has been many things. But above all, it has been a test of resilience. A year where our industry and our Association not only met the standard but set the standard. What you did not see in the daily case numbers or shutdown announcements was the result of an industry-wide offensive to keep construction safe and open. Never has the collective role of our Association, our businesses and our people been more critical in keeping the lights on, our sites safe and the economy moving forward. Through advocacy, development of leading COVID safe protocols and strict adherence on work sites, plumbing and construction remained largely open for business. Master Plumbers is proud of the role we have played for, and on behalf of, our members 26 | Australian Plumbing Industry Magazine | Summer 2021
and we move forward together as an industry running stronger, smarter, and future ready.
Growth and membership Master Plumbers recorded unprecedented growth in membership last year, reaching 1,000 members by 30 June 2021, collectively representing over 6,500 plumbing professionals across Victoria. New benefits New member portal: Making it easier for members to self-serve, access their benefits, engage with the Association and each other. New CPD library: A one-stop-shop for members to search for courses, login directly to their portal to record CPD activity and manage their accounts. Web-chat function: A new ‘chat bot’
on our website to enable members to engage with our experts via SMS. Digital marketing support: A series of webinars, resources, and advisory services to help members boost their online presence and stand out to customers and search engines alike. Next-gen leadership: A new campaign to encourage members to play a more active role in the Association. Mental health and wellbeing: A dedicated series of webinars, podcasts, and resources to support mental health and wellbeing during the pandemic. COVID Care packages: Including free, unlimited access to the Caroma online training platform, $50,000 in gift cards and EAP counselling packages. COVID-19 Portal and business toolkit: The latest COVID news
