2BROTHERS PLUMBING & GAS

A FAMILY-OWNED BUSINESS MAKING A DIFFERENCE

In 2016, James Sharvell founded 2Brothers Plumbing & Gas with a mission to make a difference in the plumbing industry. After working for several companies as an apprentice and running multiple big jobs at the age of 22, James knew there was a different way to achieve great results. He decided to start his own business and do things better.

“I knew there was a different way to achieve great results, which inspired me to start my own company and do things better,” James explains.

Based in Brisbane, 2Brothers Plumbing & Gas specialises in commercial and residential maintenance, as well as new homes and renovations. The company has a large client base that still thinks of them for their plumbing needs, even years after the work is completed.

As with any business, 2Brothers Plumbing & Gas has faced challenges over the years. The COVID-19 pandemic was a particular challenge, as the “bros” thrives on client relationships. However, the team made conscious efforts to reach out to their clients and check-in, and they continued to provide their services despite the obstacles.

One of the things that the business takes pride in is its tight-knit, family-like culture. As James is on the tools, he is onsite day in and day out, working alongside his team.

“Our culture is tight-knit and extremely positive. We have a clear mission and values as a company along with a diverse range of employees, each contributing diversity in thought and approaches. Having a culture like this fosters growth and innovation because everyone is here for the same thing, operates on the same working level, has the same values, and can count on each other during any challenging times,” says James.

2Brothers Plumbing & Gas has worked on several key projects in recent years, including Project Casuarina, Reece Enoggera Thermann training centre, and being the resident plumber for the Homemaker Center in Fortitude Valley and Aspley.

“Being a resident plumber of big commercial buildings has contributed to the growth and success of the business by having ongoing jobs as well as building our reputation with high-end clients,” says James.

However, not all projects have been without their challenges. For example, project Casuarina required a lot of innovative thinking and new drainage/hot water techniques, which pushed the team to think outside the box.

“One of the biggest challenges definitely had to be Casuarina. The biggest challenge was the manpower as we only had three people working onsite. We overcame this by working smarter, not harder,” says James.

Despite the challenges, the team at 2Brothers Plumbing & Gas has consistently risen to the occasion, thanks in large part to its positive, can-do attitude.

Our culture is tight-knit and extremely positive. We have a clear mission and values as a company along with a diverse range of employees.

James has been a critical role model, working endless hours for the team and clients, loving being on the tools with the boys, and having a ‘go-getter’ attitude that pushes everyone to do better. The team also includes Johnny, with over 30 years under his belt, who is extremely knowledgeable and always problem-solves; and the apprentices, Ruan and Christiaan, who contribute greatly with their positive attitudes.

“Our team is our main pillar. Without the positivity and teamwork, the company certainly wouldn’t be where it is today,” says James.

As a member of MPAQ, 2Brothers Plumbing & Gas has benefited greatly from its membership. MPAQ has provided ongoing support and a network of like-minded professionals so they can ask questions and get answers.

“MPAQ has been such a great help in the business. Covering all things from drainage plans to employee contracts to having an ongoing support network. Just generally being there to ask questions when there is no one to get answers from,” says James.

All in all, 2Brothers Plumbing & Gas is a plumbing company that is doing things differently, thanks to its positive company culture, impressive client base, and willingness to take on new challenges.

“We’re always looking for ways to innovate and improve. That’s what sets us apart,” says James. “We would like to thank all of our clients, builders, suppliers, and MPAQ for believing in us and for the ongoing support. And to the team, lesss goooo!”