Waste

Contact the IND about your application

Would you like to know the status of your application? Please call: 088 0430 430 (standard telephone charges apply) between 9:00 am and 5:00 pm, Monday to Friday. If you are calling from abroad, the number is: +31 88 043 04 30. Do not forget to have your V-number (file number) at hand and that the IND telephone line sometimes has long waiting times. Each request has a legal or reasonable decision period. The IND may use this entire period for processing your application. If the decision period of your application has not yet expired, this means your application is still being processed. In that case, the IND cannot provide you with further information. Please call 088-043 04 30 (standard telephone charges apply) between 9:00 am and 5:00 pm, Monday to Friday. If you are calling from abroad, the number is: +31 88 043 04 30. Do not forget to have your V-number (file number) at hand and that the IND telephone line sometimes has long waiting times.

How to collect your residence permit

If your application is approved, you or your sponsor will receive a confirmation letter.

Applications without Authorisation for Temporary Stay (MVV)

If you are already in the Netherlands, you can collect your residence permit at an IND desk. During this appointment, the IND will also collect your biometric data, such as your fingerprints, signature and passport photo.

Applications with the TEV entry and stay procedure

If you are following the TEV entry and stay procedure and are located outside the Netherlands, you can collect your Authorisation for Temporary Stay (MVV) at the Dutch embassy or consulate in the country where you live. Once you are in the Netherlands, you have two weeks to collect your residence document at an IND location (ND-loket Amsterdam, Pieter Calandlaan 1, 1065 KH). Knowledge migrants can also collect their residence permit at IN Amsterdam (formerly expat centre) World Trade Center, I-Tower, Strawinskylaan 1767, 1077 XX. Telephone number: +31 (0) 20 254 79 99. By appointment only.

Rejection of a Dutch residence permit application

If your application is rejected, the IND will send a letter stating the reasons for not issuing a residence permit or Authorisation for Temporary Stay (MVV). This letter will also explain whether and how to object.

Residence permit for an indefinite period (after five years)

If you want to live in the Netherlands permanently, you can apply for a permanent residence permit. When you apply for a permanent residence permit in the Netherlands, the IND will check whether you are eligible for a residence permit as a long-term resident of the EU. If you already have a permanent residence permit, you can also apply for an EU long-term resident permit. With an EU long-term residence permit it is easier to apply for a residence permit in one of the other EU countries that also have this type of permit. You must meet the conditions of the relevant country for obtaining a residence permit.