Magento Question Answer Extension
The Question Answer Magento extension allows customers of a web store to raise questions or doubts about a range of products, as well as features, prices and delivery options. A elected customer service agent or the site administrator or a subject expert can answer these questions as and when they come up. Thus, an vital support / customer service function is performed directly at practically no cost the store owner.
Benefits to customers
Full knowledge of the products’ usage, features and characteristics become available online. Everyone can see (optional) questions asked and published answers on the product page. Thus, multiple and potential customers can benefit from each other. Quicker and to-the-point responses to problems and queries. Eases the load on the help-desk by anticipating and pre-empting problems and providing a detailed substitute to FAQs.
Feature List
The store owner gets a clear idea of all issues or ambiguities for their products. Administrators can add questions and answers for better marketing and enhanced information dissemination A great and open-ended alternative to product reviews. Personal e-mail facility to the questioner allows descriptive or confidential clarifications. Users get on-the-spot solutions, which leads to an increased customer satisfaction. Increases your sign-ups as users would have to login to ask relevant questions. For more visit:http://magentocrux.mavenstore.com/question-answer-magento-extensionmodule-plug-ins-add-ons.html