Overview

New South Wales

Our teams in NSW delivered services to customers, employers and government partners in 2020. Supporting more than 25,000 customers into employment and providing mental health support to thousands of people impacted by the bushfires and COVID-19.

We continued to invest in solutions to make it easier for our customers to access our services, including improved customer journeys, new digital platforms, online training services, and investment in tele-health services.

At a glance

#1 ParentsNext service provider in country

Delivery of psychology services to support school communities impacted by bushfires

9,700+ customers supported into employment

11% increase in students enrolled in Adult Migrant English Program

89,000+ hours of Skills for Education and Employment tuition delivered Locations

7 ,828

individual health sessions