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Talia Brigneti • Max Frothingham • Clay Stein • Meredith Bush
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Brief
Design service solutions for a non-profit organization in order to benefit their existing system and the people they serve.
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Who We are SCAD Service Design students, who are lending our creative, design thinking strategies to Big Brothers Big Sisters in hope of creating new solutions to existing problems in their system, and help the children they serve. Big the
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How Holding co-creation workshops will implement valuable design thinking in collaboration with the expertise of the organization, producing unique and innovative solutions.
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Why To provide innovative solutions and services to not only benefit your organization but the people you are dedicated to helping.
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Desktop Research Big the
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Mission Big Brothers Big Sisters provides children facing adversity, often those of single or low-income households or families where a parent is incarcerated or serving in the military, with strong and enduring, professionally supported one-to-one mentoring relationships that change their lives for the better, forever. Big the
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Current Events
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Current Events
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Process Big the
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Double Diamond Discover
Cocreation Workshop
Problem
Desktop research
Define
Cocreation workshop#2
Affinitize Insights
Develope
Concept Brainstorming
Concept Generation
Reframing Problem
Deliver
Concept Development
Finalize Concepts
Solution
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Risks IMPACT VERY HIGH HIGH MEDIUM LOW VERY LOW 1 2 3 4 5 VERY HIGH
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HIGH
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MEDIUM
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LOW
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VERY LOW
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RISK CHART KEY A. Accepting volunteers without conducting a proper background check • Could lead to assaults/ violence/ abuse
•V olunteer could be a negative influence. Example: cursing, bad behaviour, inappropriate activities.
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B. Holding a Fund Raising event that fails to attract the public or raise funds.
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C. Absent volunteers who disappoint children and families. D
D. The inability to attract and retain volunteers; have them stay for the minimum 6 month period. E. Children could disrespect and show aggression towards volunteers or others. This would cause damage to the reputation of the organization.
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Stakeholders
Office
Intern
Director Worker
Mentor
Child Children Volunteer
National
Event Coordinator
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Triggers Youth skips school.
Troubled youth needs a mentor
Continued growth in postive direction
Trigger
Prevented substance abuse
Before
Youth has no positive influence.
Entry point Guardian takes youth to BBBS
Youth impacted positively
After Youth is introduced to mentor.
Youth excels in school Schedule meeting times on regular basis.
Exit point
During
Youth is supported by mentor and establishes healthy friendship
Youth builds confidence, social skills, positive benefits
Mentor/youth focus on school work Mentor/youth bond over common interests
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Co-Creation Big the
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Co-Creation Kjell Evenson: “Little” Games: • Draw the problem • 3-12-3 Brainstorm • Asking Questions
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Insights • Hard first connection. • Mentor got child away from criminal activities and bad areas. • Related over common interest. • College campus recruiting. • “All I wanted to do was play basketball”.
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Co-Creation
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John Kendricks “Executive Director”
Games: • Cover Story • Flip It • Prune the Future Big the
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Insights • Goal: Put themselves out of business. • Increase grades and graduation rate. • A large part of the program is to help a child have better self-esteem. • A “Big” Must spend 4 hours a month Minimum, minimum contract of 6 months, Big Brothers Big Sisters asks for a year in hopes of getting at least 6 months of the “Big’s” time. • “An overwhelming amount of kids have cellphones”. Big the
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Co-Creation
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Games: • Mission Impossible • How Now Wow
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Insights • Some people volunteer for recognition, others volunteer just because they care. • A child may be on the waiting list for up to three years waiting to be matched with a “Big.” • Most funds go to background checks of mentors. • We had an Art Show that was a huge success” • “We reward our donors and not so much our volunteers”. Big the
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Process Video
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Brainstorming Solutions Big the
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Tools Affinity Map
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Tools Decision Matrix
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Solutions Big the
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Web
App
Art Show
Events Program
Volunteer Reward
Interim Program Big the
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Web
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App
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App
Mentor posts online and in App so the kids can check. Text alerts
A = Fun!
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There can be mulitple events daily. Big the
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Interim Group Program
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Group Mentoring and event program for children waiting for a Big. Standard one meeting every 2 weeks. Allows Volunteer flexible hours to promote voluteering
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Interim Group Program Positive group based enviroment. Removes kids away from negative areas. Shows that Big Brothers still cares about the children in the waiting period. Excites the children about the Mentoring Program. Big the
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Events Program St. Paul’s Activity Center
Partnering up with companies for monthly activities
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Events Program Haunted Tours
Savannah Candy Kitchen
Telfair Museum
Hunter Army Airfield
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Art Show
proudly presents
Art S h o w Proceeds will benefit local non-profit organization big Brothers Big sisters
WHAT silent auction open to the public. featuring local artists work WHere signature gallery when april 20 at 5pm Come enjoy some great works for a great cause!
Art Show What Where When
Local artists’ donated work for silent auction open to the public Signature Gallery April 20 at 5pm
All proceeds will benefit local non-profit:
Big Brothers Big Sisters of the Coastal Empire
who provide children facing adversity with strong and enduring, professionally supported one-to-one mentoring relationships that change their lives for the better, forever.
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• Local professional artists and “littles” submit and display artwork. • Sold at Silent Auction.
Art Show
• All proceeds benefit the “Events” and “Interim” programs. • Artists receive a congratulatory letter if their piece is sold. Big the
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Volunteer Rewards Big
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1 Year!
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2 Years!
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• Rewards and encourages volunteers. • Enhances commitment. • Tangible evidence of achievement.
3 Years!
3 Years!
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Big Thank You project Solutions
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