BExA Capability statement

CAPABILITY STATEMENT Building Experts Australia (BExA) is Queensland’s leading independent provider of building and engineering consultancy services, with a reputation for achieving timely, effective solutions for clients.

www.bexa.net.au

Building Experts Australia (BExA) is Queensland’s leading independent provider of building and engineering consultancy services, with a reputation for achieving timely, effective solutions for clients.

BExA provides building consultancy, drafting, project management, superintendency, and expert witness services for clients in the insurance, construction, domestic, government and legal sectors for strata, commercial, residential, civil, and industrial built structures.

BExA is well equipped to conduct the most technical and complex investigations, produce comprehensive scopes of works, and direct and manage works from engineering design to handover of completed projects.

Director and CEO Bruce Haines has a unique combination of government regulatory experience and extensive work providing expert opinion for legal and mediation cases.

P 0475 454 350 E bruceh@bexa.net.au W https://bexa.net.au

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BExA’s competitive advantages Building Experts Australia’s strengths are our people. Our highly skilled, qualified design, engineering, building and project management staff are integral to how we do business and they define BExA as a trusted building consultancy company.

BExA is committed to exceeding your expectations and ensuring your complete satisfaction.

Our team works diligently with clients and stakeholders to ensure the quality of our service is unparalleled and all performance metrics met.

Clients are assured that BExA has the superior advantage, thanks to the extensive range of equipment and technology we use in our forensic investigations.

Our investment ensures BExA remains at the forefront of the priority reporting and causation investigation marketplace.

BExA’s core principles Integrity – we know and do what is right Quality – our service is uncompromising on quality Value – our fee structure lets clients know what to expect when working with us Communication – we keep our clients informed at every step of the way Results – we ensure outcomes and solutions are effective and will withstand critique.

About us Established in 2018, BExA is differentiated by its commitment, expertise, personalised service and integrity.

Headquartered in Brisbane, BExA has a network of associates throughout eastern and northern Australia. We have the capability, resources, and infrastructure to attend anywhere in Australia, wherever a catastrophe has occurred, including rural, regional and remote locations.

By using proven systems and specialist equipment, BExA delivers a highly responsive, cost-effective service, while maintaining the highest standards of service delivery.

Our innovative approach and on-going technology investment strategy ensures we continue to enhance our service package. BExA’s commitment to continuous quality improvement and workplace health & safety (WHS) offers peace of mind for all clients.

BExA staff and associates have played leading roles in major disasters across Australia, including Cyclone Larry (2006); the Newcastle floods (2007); regional storms in Queensland, Mackay floods (2008); Brisbane floods (2011); Melbourne floods and Sydney storms (2011); Cyclone Yasi (2011); Cyclone Oswald (2012); Townsville tornado (2012); Logan floods (2017); and Gold Coast floods (2019).

BExA continues to be a leader, providing building consultancy services for more recent environmental events, including storms and bushfire damage.

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Our services

Service capabilities

BExA is the first choice for:

BExA and its associates provide the following services:

•B uilding examination/forensic investigations, eg, fire and weather event damage •D etailed remedial works, scopes including drafting services •C ompiling tender documentation •T ender management services •C lient-based project management/ superintendency services •A ssessing building compliance to applicable codes, standards, guides and contract specifications •D efective building work investigations •Q uality assurance assessments •R isk assessments for insurance •E xpert witness services for legal disputes with representation to QCAT, NCAT, QBCC, the Planning & Environment Court, and District and Magistrates’ Courts •R esolving sensitive and complex issues in the built environment.

Engineering: •E lectrical •M echanical •F ire engineering •S tructural.

Investigations and reporting: • I nterpretation and guidance •D amage causation inspections and reports •D ispute and mediation participation •S trata and rental property risk audits •C oncrete cancer inspections (spalling) •B uilding maintenance inspections (slabs, walls, roofs, sites) •S ubsidence movement inspections •S tructural element failures • I nsurance risk surveys and reports •P roperty management advisory reporting •A ssessment of glazing, balustrade and building structures •B uilders’ warranty defect assessments • I nsurance claim assessments/forensic • I nvestigation and repair scopes •P ublic liability claim assessments •T hird-party quality assurance/defect assessments •C ontract compliance.

Design and drafting: •S tructural engineering design and drafting •E xisting and proposed building drafting •F orensic design of ‘as was’ structures •3 D building information modelling.

Project management: •S copes of works and technical specifications •T ender management •C ontractor management •C onstruction estimating •C ost estimations •R emediation scopes and management for Heritage/National Trust listed properties • I ndependent third-party superintendent services to control costs and manage quality.

Legal: •L egal reporting •E xpert witness services •D efect assessments • I nterpretation of building codes, Australian standards •C ontract interpretation.

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COMMITMENT, EXPERTISE, PERSONALISED SERVICE AND INTEGRITY

Risk management

BExA’s collaborative approach

BExA expects the highest level of professionalism from staff and associates.

We perform our roles with diligence and always act in the best interests of clients, stakeholders, and our business.

CEO Bruce Haines has established an exceptional skill base of staff and associates and developed and nurtured effective stakeholder relationships with professionals, trade contractors, suppliers, municipal councils, government, and non-government bodies.

We ensure all staff and associates comply with our strict code of conduct and risk management policy, including: •C omplying with WHS guidelines and safety accreditation requirements.

BExA’s success comes from highly tuned quality assurance and process management systems, and a commitment to fully understanding client requirements.

BExA’s tailored approach to projects includes:

•C ontinually striving to improve our efficiency, service quality and risk minimisation strategies.

• I nitial meeting and consultation to understand the project and client requirements

•T aking responsibility for identifying, analysing, and evaluating risk accurately, and in a timely manner, and addressing WHS issues.

•C onduct formal documentation review with estimating, engineering and specialist staff

•F acilitating maintenance of a safe working environment by minimising, controlling, and reporting risk relevant to our work or situation.

•T reating everyone fairly and respectfully and working collaboratively towards a cooperative and positive workplace culture.

•M aintaining professional registrations and licences, and professional indemnity and public liability insurances.

•L earning and complying with any clientspecific site safety requirements.

•T aking responsibility for maintaining and continually enhancing our skills and knowledge.

•A ctively listening to clients and stakeholders to ensure we exceed expectations and deliver on performance metrics.

•C ontinuously developing and improving our business planning and processes, including developing innovative ways of delivering high-quality, safe services.

•S ite inspections and site inspection reports

•T horough risk analysis and detailed scopes of works are agreed •P rocure trades and experts, according to critical path and risk requirements •P repare project outlines to ensure timelines are tracked and anticipated deadlines managed •C onstruction and engineering team develops comprehensive construction programs, with timelines and key deliverables identified •R egular internal and sub-contractor meetings to discuss problems, identify solutions, and distribute updated timeframes •D iscuss and minute WHS, environmental and quality matters •P repare legal reports and attend court as expert witnesses, if required.

BExA understands clients’ need to control expenditure, so CEO Bruce Haines is involved in client meetings, ensuring the budget management process is collaborative, based on a realistic price, and that BExA can identify alternative solutions where practicable.

BExA has a positive reputation for taking the time to understand and appreciate clients’ requirements and a proven track record for delivering services of an exceptionally high standard.

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Our clients Insurance: Aequum Loss Adjusters; AIG Australia; Allianz Australia; Axis Underwriting; Chubb Insurance; CHU; 360 Commercial; Vero Insurance; CGU Insurance; HDI Global; Ingenia Communities; Pen Underwriting; QBE; Westpac General; XL Insurance; Zurich Australia.

Legal: Construct Law Group; Crouch & Lyndon; Saal & Associates; Rostron Carlyle Rojas Lawyers; Hearthstone Legal; All Building Law; Queensland Building & Construction Commission.

Construction: Myrepairbuild; Advanced Buildings; Chelbrook Homes; Douglas Construction & Development; Ferm Engineering; First Point Construction; Interlink Developments; Intebuild; KMA Consulting; Brown Building & Construction; Riverwall Constructions; Savco Earthmoving; Litmas Consulting.

Commercial/industrial: Nolan Meats; Barclay; Inala Allcare Medical Centre; Colliers Retail; AJ Bush & Sons; Pinewood Products.

Heritage-listed buildings: St Stephen’s Cathedral; Albert Street Uniting Church; St Andrews Uniting Church; Telecommunications House; Nassagaweya House.

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Our people Bruce Haines Director, CEO

Bruce has been highly regarded in the building industry for 40 years and, as BExA’s chief negotiator and dealmaker, is at the forefront of building consultancy services in Queensland.

Bruce established BExA in 2018 to fill a gap in the market.

His unique ability to assess opportunities and risks for new business ventures and evaluate their strategic fit, plus his sound judgement and insight, has ensured BExA’s successful growth.

Bruce holds an Advanced Diploma in Building & Construction Management, plus many building inspection and builders’ licences.

His career began in 1981 as a carpenter with an industrial engineering company before he switched to the architectural residential sector. He obtained his building registration in 1993 and was a successful selfemployed builder for 11 years.

Bruce has extensive project management and superintendent experience in architectural residential, commercial, and industrial construction, and substantial experience in Heritage and National Trust restorations.

From 1997 to 2004, Bruce owned a pre-purchase building inspection company, Australian Structural Inspections, receiving recognition for being highly motivated, well organised and trusted in the building industry.

From 2005 to 2011, he was a building inspector for the Queensland Building Services Authority, ensuring successful outcomes were achieved in building disputes. After Queensland’s 2011 floods, Bruce consulted to ICPS Australia, an engineering business largely servicing the insurance industry, where he quickly rose to be National Technical Manager.

At BExA, Bruce develops and implements new business strategies to meet clients’ needs. He leads a team of experts providing a high-quality, reliable, independent building consultancy service.

Bruce is a Master Builders Association committee member and consults to local government on the impact of environmental factors on building structures.

He is often asked to be a guest speaker for insurance, building and legal industry events. Bruce contributes to the professional development of staff and raises awareness of governance standards and legislative and compliance requirements affecting the building industry.

Key capabilities •P ositive communicator and negotiator •S trategist, with a quiet but assured leadership style • I n-depth knowledge of building industry standards, rules and specifications •S olutions focused.

Qualifications •Q ualified mediator, QUT Faculty of Law •C ertificate IV Workplace Health & Safety •A dvanced Diploma of Building & Construction Management •R emotely piloted aircraft systems (drones), CASA •Q ualified trade carpenter and joiner contractor’s licence •Q ualified builder •Q BCC builders’ licences (see page 7).

Dee May

General Manager

Dee ensures quality standards and clients’ expectations are consistently met. Dee is responsible for quality systems and drives corrective and preventive actions with a view to continual improvement. She is responsible for the smooth running of day-today operations and is the HR and Customer Service Officer.

Key capabilities •S trong communication, interpersonal and conflict resolution skills •P eople leader and positive role model •S trong project management, problemsolving and analytical skills •E xcellent strategic organisational leadership and operational management capabilities.

Expert services BExA has sourced specialist experts to complement the business and offers the following services:

Drafting Architect Structural Engineer Fire Engineer Structural Design Project Manager Hygienist Mechanical Engineer

Licences Completed building inspection QBCC Licence #: 516863

Builder low rise QBCC Licence #: 516863

High risk work (Elevated work platform over 11 metres) Pinnacle Safety & Training Licence #: 3405001 01

Builder medium rise QBCC Licence #: 516863

Work safely at heights (rope access) Pinnacle Safety & Training RIIOHS204A

Project management services QBCC Licence #: 516863

Remove asbestos ‘B’ class Workplace Health & Safety Qld Licence #: 2300443

Remotely piloted aircraft systems (drones) CASA Aviation reference #: 1134174

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Registered business name Building Experts Australia Pty Ltd ABN 57 628 950 096 Address 2 Brookvale Close, Kenmore Hills, Qld 4069 Director Bruce Haines Phone 0475 454 350 Email bruceh@bexa.net.au Website https://bexa.net.au