A day in the life of Sue and Molly

been left from the night before. I check the diary to see if anyone’s booked to come in, so I’m ready to welcome them. And who works with you on reception?

I have a band of lovely volunteers, wthout whom, I’d be a gibbering wreck! Oh, and of course Molly, who loves to lend a paw.

Is there anything about your job that you think would surprise people to know or that is particularly unusual?

People come in with cats tucked in their armpits and once hanging out of a cornflake packet.