MEMBER TALKS
AI FOR
Business Improvement Valenta is a global IT services company serving mid-size organizations across all sectors and multiple time zones since 1984. We help increase profitability by optimizing processes and implementing AI-enabled solutions to make businesses more efficient and competitive. When boring repetitive tasks are assigned to software Bots, the result is a smarter working environment and competitive advantage from high employee satisfaction, increased productivity, and accurate work. AI enables a business owner to redesign the way work is done whether it’s in an office, warehouse, or on the plant floor.
ROBOTIC PROCESS AUTOMATION (RPA)
excels at rule-based decision-making and high-volume, repetitive, boring tasks. A software Bot can do repetitive tasks error free, 24 x 7 much faster than a human. When a Bot doesn’t recognize a document, image, or other information, it sends the exception to the human-in-theloop, learning from the decision. By performing mind-numbing tasks, a Bot can be a valuable member of the team. Its human team members have more time to think critically, make data-driven decisions and deliver compelling and differentiated customer experiences. This higher value work improves business outcomes.
VALENTA’S OMNI-CHANNEL CONVERSATIONAL AI incorporates Natural
Language Understanding. It is context and sentiment aware, event driven and highly proficient at intent recognition. This omnichannel technology delivers a seamless personalized experience by engaging via the customer’s preferences - voice, SMS, WhatsApp, email and Web chat - simultaneously.
VALENTA’S AI HYPER AUTOMATION
augments RPA with Machine Learning, Natural Language Processing and Natural Language Understanding to unleash the power of data analytics.
SUSTAINEXT IS VALENTA’S AI POWERED 3600 SUSTAINABILITY AS A SERVICE (SAAS) solution that bundles technology, platform and
ESG consulting expertise. This AI powered platform will collect, analyze, report, optimize and track your ESG, and Scopes 1 to 3, data from multiple locations and business units. AI features support net-zero modeling, sciencebased targets and data driven ESG reporting for any or all of the United Nations SDGs and international reporting frameworks. This Tech-for-Good will support your ESG journey.
Valenta’s RPA can be quickly implemented to achieve an ROI in a few months, not years. It solves cyclical demand changes and can be deployed to execute diverse processes in any part of the organization.
Please book a free consultation to discuss AI in your business. mark.hopkins@valenta.io
VALENTA’S SAAS BUSINESS MODEL makes
MARK HOPKINS
implementing RPA low risk and cost effective. As more processes are automated, the price per process reduces.
CONNECT | 2024 ISSUE 1
Managing Partner Valenta Canada
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