AI FOR Business Improvement

Valenta is a global IT services company serving mid-size organizations across all sectors and multiple time zones since 1984. We help increase profitability by optimizing processes and implementing AI-enabled solutions to make businesses more efficient and competitive. When boring repetitive tasks are assigned to software Bots, the result is a smarter working environment and competitive advantage from high employee satisfaction, increased productivity, and accurate work. AI enables a business owner to redesign the way work is done whether it’s in an office, warehouse, or on the plant floor.

ROBOTIC PROCESS AUTOMATION (RPA) excels at rule-based decision-making and high-volume, repetitive, boring tasks. A software Bot can do repetitive tasks error free, 24 x 7 much faster than a human. When a Bot doesn’t recognize a document, image, or other information, it sends the exception to the human-in-theloop, learning from the decision.

By performing mind-numbing tasks, a Bot can be a valuable member of the team. Its human team members have more time to think critically, make data-driven decisions and deliver compelling and differentiated customer experiences. This higher value work improves business outcomes.

Valenta’s RPA can be quickly implemented to achieve an ROI in a few months, not years. It solves cyclical demand changes and can be deployed to execute diverse processes in any part of the organization.

VALENTA’S SAAS BUSINESS MODEL makes implementing RPA low risk and cost effective. As more processes are automated, the price per process reduces.

VALENTA’S OMNI-CHANNEL CONVERSATIONAL AI incorporates Natural Language Understanding. It is context and sentiment aware, event driven and highly proficient at intent recognition. This omnichannel technology delivers a seamless personalized experience by engaging via the customer’s preferences - voice, SMS, WhatsApp, email and Web chat - simultaneously.

VALENTA’S AI HYPER AUTOMATION augments RPA with Machine Learning, Natural Language Processing and Natural Language Understanding to unleash the power of data analytics.

SUSTAINEXT IS VALENTA’S AI POWERED 3600 SUSTAINABILITY AS A SERVICE (SAAS) solution that bundles technology, platform and ESG consulting expertise. This AI powered platform will collect, analyze, report, optimize and track your ESG, and Scopes 1 to 3, data from multiple locations and business units. AI features support net-zero modeling, science-based targets and data driven ESG reporting for any or all of the United Nations SDGs and international reporting frameworks. This Tech-for-Good will support your ESG journey.

Please book a free consultation to discuss AI in your business. mark.hopkins@valenta.io

Mark Hopkins

Managing Partner

Valenta Canada