McAllen 311 is committed to providing courteous, fast and accurate customer service that results in transparent access to government information and services. McAllen 311 is not to be used for emergency situations as it is only monitored during business hours. For emergencies, please dial 911. There are three basic ways to contact the City of McAllen through McAllen 311:
Connect Visit Call
CONNECT through McAllen 311 Mobile Apps
The following are typical service types you may select:
Abandoned Building Abandoned or Junk Vehicle Animal Concern Brush Pickup Compost and Recycling Dead or Damaged Tree Dumpster or Roll Off Graffiti Missed Garbage Service Pothole Repair/Replace Bin Weedy Lot Other
VISIT McAllen 311 Website www.mcallen.net/mcallen311
CALL McAllen 311 at
(956) 681-3111
FOR MORE INFORMATION Contact McAllen 311 at (956) 681-3111 1300 W. Houston Avenue (PO Box 220, 78505) www.mcallen.net
City Services at your Palm
The McAllen 311 mobile application is your official civic engagement tool to connect with the City of McAllen. Our mobile application offers a quick way to submit a request for service, seek information, or provide comments to the City. The service request is routed directly to the appropriate City Department for immediate action. This means that your request will be responded to quickly and efficiently, allowing you to check its status throughout the process, receive comments, and notify you the instant it is resolved. Mobile App is available for iPhone and Android.
McALLEN 311 WEBSITE
www.mcallen.net/mcallen311
McALLEN 311 CALL CENTER
(956) 681-3111 McAllen 311 mobile app informational video available at www.mcallen.net
Mobile App Screen Shots
Monday through Friday 8:00 a.m. to 5:00 p.m. McAllen 311 powered by: