Success Through Enhanced Performance

Each month STEP delivers new, innovative, and compelling programs designed to beat today’s challenging times. These all day events have the perfect blend of high-energy lecture and interactive exercises to help you internalize the principles and apply the lessons in a real time environment.

2012 STEP Up Your Game Seminar Series February - High Performance Leadership March - Effective Supervisory Skills April - Principals of High Performance May - Emotional Intelligence June - Employee Engagement

Broward

954.376.3767

W W W . S T E P - 3 6 0 . C O M

January - High Payoff Hiring

Miami

Call NOW for a FREE Consultation!

Se Habla EspaĂąol

Palm Beach

Check www.STEP-360.com for future dates and locations.

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Mastery Training Series

Success Through Enhanced Performance, Inc., (STEP) is a new-age employee training and business development organization headquartered in sunny south Florida.

Highly Interactive programs customized to build organizational and personal productivity!

Like a search engine, STEP helps assess your needs, organize your options, and recommends solutions to help your business reach its maximum potential.

Discover innovative ways to help you reach performance objectives!

Over 60 years of front-line industry experience guaranteed to deliver results that work!

Cutting-edge PHD written curriculum that is interactive and customized to fit your needs!

Coaches available to assist you with questions throughout the entirety of your program, and after!

Training methodologies using spaced-repetition to increase knowledge retention!

We are committed to providing each and every customer with the highest level of service, Guaranteed!

Sales: Strategic and tactical sales techniques guaranteed to give you the tools needed to master the sales process; Partnership Selling Skills, Closing Techniques, Time Management, Goal Setting, Negotiation, Communication and Teamwork.

Management: Essential leadership and management skills for the new and experienced; Communication, Effective Supervisory Skills, Time Management, Developing High Performance Teams and High Payoff Hiring.

Call Center Optimization: Unique techniques and processes to enhance employee skills when interacting with customers; Customer Service and Building Empowered Sales Teams.

Hire Right the First Time and Reduce Employee Turnover with Assessments & Surveys!

Over 23 years of research and development have gone into our employee assessments to ensure: Fast, Accurate, Cost effective and EEOC complaint results.

What kind of Sales person are you interviewing? Find out with a Sales Aptitude Test!

Candidate Profile: Determines strong & weak points, characteristics & talent traits vital for aligning your company culture.

Employee Engagement Survey! Uses group based opinions to evaluate the overall engagement of your team.

Disengaged organizations saw declines in operating income by 33.7% (Watson)

STEP Consultants to the Rescue!

Need a little individual or corporate guidance? No need to fear, STEP is here to save the day and your business!

In our one-on-one sessions we will:

Human Resources: Proven techniques and skills to hire, motivate and empower top–notch employees; High Payoff Hiring, Diversity, Conflict Management and Change Management.

Flexible course schedules; In-house & On-site training available!

The above companies have used STEP’s curriculum.

What Happened to the Person You Hired?

Learn about your organization & develop an understanding of your greatest strengths and weaknesses Do a comprehensive assessment of current performance Benchmark your organization in relation to others within your community/industry Target and prioritize the top opportunities for improvement Tailor learning solutions to solve your performance needs and support organizational development (if needed) Develop detailed plans and incorporate short and long term goals

Call 954.376.3767 for a FREE Consultation!