Metro Logistics Corporate Profile

L O G I S T I C S L I M I T E D

Company Profile

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Contents INTRODCUTION ���������������������������������������������������������������������������������������������������������������������� 3 ORGANISATION CHART �������������������������������������������������������������������������������������������������������� 4

Metro Logistics Ltd

1. Managing Director: ������������������������������������������������������������������������������������������������������������ 6 2. General Manager: ������������������������������������������������������������������������������������������������������������� 7 3. Transport Manager: ������������������������������������������������������������������������������������������������������������ 8 4. Head Accountant: �������������������������������������������������������������������������������������������������������������� 9 5. Operations Manager: �������������������������������������������������������������������������������������������������������10 Pallet Division �������������������������������������������������������������������������������������������������������������������������10 Our services: ����������������������������������������������������������������������������������������������������������������������������11 Our Products ����������������������������������������������������������������������������������������������������������������������������11

INTRODCUTION

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Metro Logistics Limited is a medium-sized yet extremely vibrant transport solutions provider.

Established in 2001 as a small family business dealing in matatu transport, the company has since then grown by leaps and bounds into a three hundred-plus million ayear turn-over business.

our goal is to build and sustain strong, long term partnerships with our clients by providing personalized and efficient services in all our operations.

We currently operate a fleet of over 30 commercial and support vehicles and employ close to sixty great members of staff who remain passionate about our core values of caring for our treasured clients and delivering the promise. With highly dedicated management, team leaders, drivers and support staff, our goal is to build and sustain strong, long term partnerships with our clients by providing personalized and efficient services in all our operations.

Over time, we have cut our niche as the preferred choice for high end companies seeking to out­source distribution and transport solutions on either a dedicated or ad hoc basis. Our customers include some of the country’s largest manufacturing and agricultural concerns such as East Afri­can Breweries, Coca Cola Bottling Company of Nairobi, Athi River Mining Cement, Yara Fertilizers, Lesiolo Grain Handlers, Bidco Oil Refineries, National Cereals and Produce Board, Kenya National Federation of Agricultural Producers and Amiran Kenya among others.

These companies trust us with their brands and reputations because we always strive to deliver services of a consistently high standard and quality whenever and wherever we work with them. Our measure of excellence is about exceeding all our customers’ expectations, whatever their size and requirement.

Metro Logistics Ltd

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Fleet of Commerial and support vehicle operated by Metro Logistics Ltd

The chart below shows a brief organizational structure of Metro Logistics Ltd.

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ORGANISATION CHART MANAGING DIRECTOR

FLEET ADMINISTARTION MANAGER

GENERAL MANAGER

OPERATIONS MANAGER

HEAD OF ACCOUNTANT

HEAD OF FLEET REPAIR AND MAINTENANCE

Metro Logistics Ltd

DRIVERS & DRIVERS MATES

MECHANICS & SUPPRT STAFF

DIRECTORS

HUMAN RESOURCE

CUSTOMER CARE

OPERATIONS

ACCOUNTS

DOCUMENTATION

SECURITY

DRIVERS & ESCORTS

CONTROL ROOM & ICT

WORKSHOP

Metro Logistics Ltd

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Our measure of excellence is about exceeding all our customers’ expectations, whatever their size and requirement.

6 Our measure of excellence is about exceeding all our customers’ expectations, whatever their size and requirement.

1. Managing Director: MR. MBURU NJOROGE

Metro Logistics Ltd

The Managing Director of Metro Logistics is the overall leader of the management team and is in charge of shaping company strategies and policies. In addition, the Managing Director also directs business operations, from establishing and implementing the business plan to Synergizing the units within the business. He is ultimately responsible for the success or failure of the company and will be accountable to shareholders and other stakeholders of the company. The Managing Director works in close liaison with the top management team relating to issues which will affect company performance.

Some of his qualifications include: 1.

Bachelors of Laws degree from University of Nairobi.

2.

Diploma in Law from Kenya School of law.

3.

Almost 10 years as a Managing Director and founding shareholder of the company.

4.

Effective communicator with excellent leadership skills, management experience and the ability to motivate his employees.

5.

Results-oriented and creative in addition to having strong business-development skills and the ability to interact with clients, staff and senior management.

6.

Knowledge of legislation relevant to our area of business

7.

Ability to lead and motivate others.

8.

Able to multi task and delegate.

9.

Skilled in planning and organizing.

10. Skilled in problem-solving and decision-making.

11. Able to read the business and seize key moments that drive growth. The key roles undertaken by the Managing Director include: a) Develop, design and implement the strategic plan for the company in the most time Efficient and cost effective manner. b) Develop business plans for the long term future of the organization and also the day-to- day running of the Company. c) Develop the corporate culture for the organization. d) Make correct diagnoses and select cause-specific interventions. e) Determine the values to be promoted throughout the company. f) Motivate and mentor members of staff.

The MD has vast experience behind him which includes: 1.

4 years as a Legal officer at the United Insurance Company Limited

2.

Over 10 years as a Managing Partner of Mburu Njoroge & Company Advocates

3.

Almost 10 years as a Managing Director of Metro Logistics Limited.

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Over 4 years as a Managing partner of Blue Chip Construction Company.

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2. General Manager: BEATRICE MBURU

1.

Diploma in Business Management.

2.

Over 10 years in business management

3.

Knowledge of the company, its culture, products and services.

4.

He is also be able to work with all levels of management and has superior training and

Delegation abilities.

5.

Superior leadership skills.

6.

Ability to work independently.

7.

Superior decision-making skills, problem-solving skills and conflict-management abilities, which

Ultimately leads to smooth running of the organization.

8.

Effective business communication would also be needed for communicating the necessities throughout the company.

The roles undertaken by the General Manager include: 1.

Screens, interviews, hire and trains employees and supervisors that report to her.

2.

She is responsible for the day-to-day micro-management of the various functions under her jurisdiction.

3.

Implements the company’s policies and procedures. It is her responsibility to ensure the team aligns with the Company’s policies and procedures. She is also able to help the team interpret the policies and procedures to cover any grey or unclear areas that might present themselves during the company’s operations.

4.

Oversees activities directly related to providing services.

5.

Review financial statements and activity reports and other performance data to measure productivity and goal achievement and to determine areas needing cost reduction and performance improvement.

6.

Manages staff preparing work schedules and assigning specific duties.

7.

Establishes and implements departmental policies, goals, objectives, and procedures, conferring with senior management as necessary.

The General Manager has a combination of skills, experience and education.

Metro Logistics Ltd

The General Manager of Metro Logistics is responsible for all logistical operations and usually reports to the Managing Director. She has a combination of skills, experience and education. Some of his qualifications include:

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3. Transport Manager: FREDRICK JUMA The Fleet and Administration Manager of Metro Logistics main functions are to establish and manage the fleet and administrative functions of the company. Some of his qualifications include: 1.

Bachelor of Commerce Degree, Entrepreneurship, from Africa Nazarene University.

2.

Over 5 years in a business environment as a senior manager.

3.

Good computer literacy, with knowledge of Microsoft Office applications, SAP BUSINESS ONE

4.

Exceptional verbal, interpersonal, and written communication skills.

5.

Ability to work effectively and thrive in a matrix management setting in a fast- paced environment.

6.

Vast managerial experience in a variety of corporate sectors. Some of his roles include: a) Ensuring efficient functioning of administrative and fleet management processes and

Maintaining adequate internal controls

b) Communicating regularly and often with other key technical personnel to ensure smooth administrative and fleet processes are maintained and upheld.

Metro Logistics Ltd

c) Developing and maintaining personnel and operational manuals. d) Developing and managing budgets for operational components and activities in conjunction with the management team. e) Overseeing the day-to-day administrative processes and the production of monthly fleet status reports. f) Ensuring that cash needs for forthcoming activities are addressed in a timely manner consistent with company cash management requirements. g) Administering employee files and records in order to ensure accurate payment of salaries, benefits and allowances in an accurate and timely manner.

The company owns a modern fleet of vehicles capable of transporting all products manufactured to the customers’ sites.

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Metro Logistics Ltd

The company owns a modern fleet of vehicles capable of transporting all products manufactured to the customers’ sites.

h) Developing and managing human resource procedures. i) Ensuring that recruiting processes are consistent and streamlined. j) Establishing and managing a comprehensive training program to educate employees regarding staff tools, policies and procedures. k) Working closely and transparently with all external partners including third-party vendors and suppliers. l) Overseeing administrative functions as well as facilities to ensure efficient and consistent operations as the organization grows.

4. Head Accountant: MARY MUTHONI The Head Accountant is the principal overseer of all the Company’s financial processes.

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Operations Manager is the first link between the Company and our customers and is always on hand to offer real time solutions to their concerns.

5. Operations Manager: PURITY WANJIKU

Metro Logistics Ltd

The Operations Manager in Metro is in charge of planning, directing, and coordinating in- plant logistics operations of the Company at the various sites we operate at. He plans and directs activities such as loading/ off-loading operations, driver training, tool box sessions and safety campaigns. He is the first link between the Company and our customers and is always on hand to offer real time solutions to their concerns.

Pallet Division Metro Logistics Pallet Division mainly focuses on the manufacture, marketing and distribution of wooden pallets. Our feasibility studies have revealed a yawning gap in the market with current suppliers unable to meet the huge demand.

For a start, we have confirmed encouraging prospects from the following customers: •

East African Breweries Limited

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• Del Monte • •

Coca Cola Bottling Company of Nairobi Tetra Pak

Isinya Flowers

Being an off-shoot of a very well established business, Metro logistics Pallet division will draw strength from superior logistics and management capacity that will mean shorter lead times in order satisfaction.

The production plant is located in the Garden Estate area of Nairobi enabling us to serve our customers from a central and convenient location. We have recruited the best talent from the established players in the industry

We supply a wide range of custom designed wooden pallets for all uses and for various industries. The Pallet Company offers a ‘complete design and build’ service.

11 1. 2 Way Pallet (heavy duty storage/logistics)

2. 4 Way Pallet (heavy duty storage/logistics)

3. Block Pallet

5. Machinery Pallet

6. Notched 4 Day Pallet

7. Wing Pallet

9. Z Pack Apple Pallet (Horticulture)

10. Onion Pallet (Horticulture)

11. Avocado Export Pallets (Horticulture)

4. Kiln Dried Block Pallet

8. P 10 Kiwi Fruit Pallet (Horticulture)

Our services: “Stock in hand” services We hold stock of common sizes and also for regular orders as agreed/prearranged. We have storage facilities to accommodate a range of products from wooden pallets and crates to fruit bins.

The company owns a modern fleet of vehicles capable of transporting all products manufactured to the customers’ sites.

Our fleet includes both flat deck trucks, box bodies and open-siders for specific orders that require dry delivery.

Our Products Pallets We supply a wide range of custom designed wooden pallets for all uses and for various industries. The Pallet Company offers a ‘complete design and build’ service.

Crates Wooden Crates are supplied to various industries for the transportation of specialist products, for example; glass, machinery etc. Crates are supplied either CKD, (kit-set) or fully assembled. Crates are made from timber and/or plywood.

We offer a free design and quote service.

Both large quantities, and one off orders available.

Pallet/Bin Componentry We supply any pallet and or bin componentry to manufacture pallets, bins and crates on site. Both Export and Domestic use available.

Master packs We are able to process timber into any specifications then stack in master packs. In this form timber is easy to load into containers or as break bulk directly onto ships.

Below are photos of the products we offer,

Metro Logistics Ltd

Our services include Pick-up, repair and re-delivery of pallets. We can also dispose of un-repairable pallets and supply repair boards for companies to self-repair.

Josem Trust House, 3Rd Floor Junction Bunyala / Masaba Road Upper Hill P. O. Box 75426 - 00200 Nairobi | Tel: +254 732 842 000, +254 710 977 873 Email: info@metrologisticskenya.co | www. metrologisticskenya.com