7 minute read
BUSINESS CONTINUITY
Patient health data is your pharmacy’s most important asset. Don’t leave it vulnerable. With cybercrime becoming more sophisticated by the day, it’s crucial to protect your pharmacy from outside intrusions. With more than 1,200 pharmacies to leverage, PTS is able to provide turnkey connectivity, data protection, internet and cybersecurity to keep you protected.
Remote Access is now my daily need; with easy 1-click access, you are right into the system. We also provide remote medication reviews at patient’s homes for better patient care. I definitely recommend that everyone use this service.
Vishal Sukhadiya, Medicine Shoppe #127, AB
Internet & Cybersecurity
Focus on your patients, not cybercrime.
We live in a world that is more connected than ever before. The internet touches almost all aspects of daily life, whether we realize it or not. The link between cyber and physical security is essential to your critical business infrastructure. Your pharmacy’s computers are a gateway for cybercriminals to access connected devices, putting confidential patient and payment data at risk.
❚ Secured VPN and Wi-Fi networks.
❚ Faster internet with more bandwidth options. ❚ High capacity Wi-Fi. ❚ Wireless LTE internet back-up. ❚ Centralized, cloud managed infrastructure. ❚ Proactive problem detection. ❚ Networking connectivity. ❚ Secure pharmacy claims and debit/credit transactions.
❚ Fast, reliable internet uptime. ❚ Cutting edge technology provided by Cisco
Meraki Routers.
❚ Secure VPN Network with firewall. ❚ Bell Fibe internet
❚ Remote Access.
❚ Remote Medication Review.
❚ Private store Wi-Fi.
❚ Public guest Wi-Fi. ❚ Bandwidth allocation management. ❚ Cybersecurity threat detections and prevention. ❚ Cybersecurity web filtering.
Internet & Cybersecurity PTS offers various packages to suit your business needs.
Store-to-store VPN, Mobile Mini are only available for enhanced
CORE BASIC
VPN VPN & Internet
ENHANCED1
VPN, Cybersecurity & Internet
WHAT’S IMPORTANT TO ME?
Secure pharmacy claims and debit/credit transactions Fast, reliable internet uptime Access to the pharmacy network from home or other offsite locations Providing patient care outside the pharmacy Protection against spam, phishing, adware and cyber fraud Blocking undesired content during web browsing Controlled internet traffic Employee Wi-Fi access Customer Wi-Fi access
4 4 4 4 4 4 4 4 4 4 4 4
WHAT’S AVAILABLE WITH THE PACKAGE?
Cisco Meraki Router 4-Port Router 4-Port Router 10-Port Router Secure VPN Network with Firewall 4 4 4 Bell Fibe Internet2 Basic Basic Wireless Cellular (LTE) Internet Backup 4 4 Store to Store VPN3 4
Remote Access3
Remote Medication Review included with
Remote Access2
4 4
Private Store Wi-Fi
Public Guest Wi-Fi Bandwidth Allocation Management Cybersecurity: Threat Detection & Prevention Cybersecurity: Web Filtering
4 4 4 4 4
1 Available at an additional cost; Basic internet speed represents the minimum Bell Fibe speed in your area, up to a maximum of 10/10.
Enhanced package monthly fee has additional charges for faster internet speeds. 2 Where availability permits. 3 Remote Access and Store to Store VPN is available at an additional cost. Where available, Remote Medication Review is included with the purchase of Remote Access.
LTE Backup
Ensure continuity and connection no matter what’s happening.
Small to medium sized businesses rely on traditional internet formats like cable and DSL internet as their primary internet connection. Wired internet connections can be weak at times and pose a reliability issue for your business. A cellular network keeps your business running smoothly when unexpected disruptions to your internet connection occur.
LTE backup is a must have service for all businesses. With LTE, you’re investing in preventative measures that are automatic.
❚ Provides business continuity. ❚ Reliable backup network if your primary internet connection is ever compromised by construction projects, natural disasters, severe weather, traffic incidents, data center breaches and power outages. ❚ No-wire access provides a simple and economical solution.
❚ Ability to manage and sustain remote work. ❚ Highly reliable, high-speed, high-security wireless cellular network.
❚ Rapid connection and higher bandwidth.
Recommended for heavy applications that rely on fast speeds. ❚ Seamless connection. Connectivity is automatically switched to a 4G LTE network during an outage ❚ Eliminates downtime and disruption. ❚ Powerful, nationwide coverage. ❚ Automated failover during primary interage outages. ❚ Simple configuration. Set it, and forget it. ❚ Network outage notifications.
Remote Access
Worry-free time away from the pharmacy.
Whether you need to ensure business continuity during an emergency, or simply need peace of mind while on vacation, Remote Access let you use store systems as if you were there in person. No matter where you or your team members are located – at home or another location – Remote Access can help your team provide patients with the continuous care to keep them safe and healthy.
❚ Deal with emergencies or troubleshoot and resolve issues when you’re not in the store. ❚ Get double duty out of your laptops by using them as extra dispensary workstations in the store (e.g. for the counselling room), then take them home when needed for remote work.
❚ With less workplace distractions, remote team members can focus on work that doesn’t require them to be present in the pharmacy, helping with overall productivity. ❚ Knowing you can easily check in provides peace of mind when you’re away from the pharmacy. ❚ Secure connection into your pharmacy’s network.
❚ Work from home or alternate locations by configuring as many devices as required for
Remote Access, such as a laptop and a tablet ❚ Access your data from your pharmacy management or point-of-sale application when you’re not in the store. ❚ Includes the ability to conduct remote medication reviews, in provinces where
Medication Review is available.
Store-to-Store VPN
Boost productivity with Store-to-Store VPN.
Designed specifically for owners of multiple pharmacies, Store-to-Store VPN (Virtual Private Network) provides the flexibility to operate your business from any location in your network. This clever solution provides peace of mind when it comes to business continuity and overall operations management: run reports, fill prescriptions, and care for your patients without the limitations of geography to get in your way.
❚ Convenience. Access prescription and frontshop data from any pharmacy in your network, reducing the need to travel between locations. ❚ Security. Protect sensitive patient and payment data while accessing critical business information.
❚ Business continuity. Continue to care for your patients and operate critical business functions in the face of disaster or an unplanned incident. ❚ Teamwork. Maximize operations and reduce downtime by sharing resources between stores – a team member can work virtually at one store while being present at another store. ❚ Revenue opportunity. Perform virtual medication reviews or other types of virtual counselling and patient care services on behalf of the busier locations. ❚ Secure connection into your business network: access any computer at any location, or from within the same location.
❚ Remote printing at any location in your network, from any location. ❚ Implement an efficient Auto Refill program across your network by allocating prescription processing to lower volume locations. ❚ Central accounting system access. ❚ Funnel prescription overflow to another location during down times.
Online Virtual Backup & Recovery
Protecting your data is protecting your business.
Through EVault’s online backup and recovery technology, your pharmacy management and point-of sale data is uploaded to a secure offsite location. Given today’s demand for high availability, secure back-up and immediate recovery of business-critical data, EVault is a complete data protection solution that helps you meet regulatory compliance requirements.
❚ Eliminates worry, risk and work. ❚ Scheduled backups mean you don’t have to be in the pharmacy. ❚ Stores data offsite, protected and encrypted. ❚ Meets regulatory requirements for data backups. ❚ Easy data recovery in the event of disaster. ❚ Automated daily backups. Seven days of data are kept at all times, which is normally enough to protect against even the most malicious viruses.
❚ Securely protects data offsite. For complete disaster protection, your data is backed up to a secure, offsite location within Canada.
❚ Minimizes bandwidth usage. A completely copy of your data is stored on the cloud, then subsequent backups only send incremental changes. ❚ End-to-end data security. Data backup software encrypts data before and during transmission; data remains encrypted in storage. ❚ Data Recovery. PTS can remotely recover and restore crucial systems if your business is threatened with a data disaster.
