22 minute read
INNOVATIVE SOFTWARE
As the backbone of a pharmacy, selecting dispensary and point-of-sale software are two of the most important decisions you will make for your business. Our flagship products, Propel Rx and Propel POS, give you the tools to manage and optimize your business from day one.
Katlyn Schiewe, Pharmacy Manager Gibbons Remedy’sRx, AB
Propel Rx
An Rx solution that meets the changing needs of pharmacists so they can meet the needs of their patients.
Propel Rx delivers software that can help you manage filling prescriptions faster than ever before. Improve your patient care and streamline your processes. Propel Rx is the smarter, faster and dependable Rx software solution.
PROPEL RX DELIVERS:
❚ A sleek new user interface allows for a better use of the screen. This creates more space and a defined layout for better content focused areas.
❚ Faster claim adjudication. Filling prescriptions faster allows you to spend more quality time with your patients. ❚ New technology and increased performance.
A new platform brings increased performance which plays a large role in running a successful pharmacy. ❚ An enhanced dashboard that provides at-aglance views of work queues and incoming tasks that need to be actioned. A clear picture of what needs to be completed and when. ❚ Screen resolution that’s been optimized to take up almost the entire screen without impacting the resolution of other applications running on the same computer. ❚ Streamlined pricing in Rx Detail is down to the basics, allowing for a clear indication of how prescriptions are being priced. ❚ Adaptable to each pharmacy’s needs; the improved workbench keeps important information upfront and visible. Improved organization provides real-time information about the “what and where” of every prescription. ❚ A narcotic reconciliation module will help maintain the integrity of the inventory system, allowing your pharmacy team to perform inventory counts in manageable chunks while staying vigilant on narcotic controls. ❚ Multiple instances allows the user to have more tabs open at once. An effective time saver and much more efficient than pending prescriptions.
Get more done and free up time to spend with customers.
Digital Workflow
Step into the digital era of retail pharmacy.
Is your pharmacy drowning in paper? Is managing wait times a challenge? Would you like to improve the overall efficiency and accuracy of how your pharmacy operates? From intake to pick-up, Digital Workflow manages how prescriptions move through your pharmacy. Whether you choose to benefit from the accuracies of stock bottle barcode scanning, or eliminate excess paper with thermal printing and electronic prescription verification, our easy to configure Digital Workflow module can be tailored to any type of pharmacy. The future of pharmacy doesn’t include managing baskets… get behind the change today.
❚ Easy set-up, with options to accommodate any size of pharmacy. ❚ Thermal printing reduces expenses and waste.
Only print what you need, when you need it. ❚ Frees up space with small hardware footprint. ❚ Powered by Patient Centre, using e-Verify on an iPad makes it easy and flexible to perform clinical verification anywhere in the pharmacy. ❚ Increases accountability by documenting an audit trail of the prescription as it moves through the pharmacy. ❚ Creates efficiencies by reducing, and eliminating manual processes, while improving accuracy of dispensing. ❚ Prioritizes the work for you, so team members know what to tackle next – No more physical baskets!
Digital Workflow
❚ Workflow Dashboard keeps track of prescriptions as they move through the various stages of the filling process. ❚ Streamlined Prescription Intake process allows written prescriptions and similar documents to be scanned upon creating a new prescription in
PharmaClik Rx. ❚ Wait times ensure priority prescriptions are filled in timely manner. ❚ Data Entry process allows for prescriptions to be completed based on the pick-up/delivery time requested by the patient. ❚ Scan Verify allows you to scan UPCs prior to packaging a medication, reinforcing patient safety by preventing wrong drug dispensing errors. ❚ e-Verify allows pharmacists to perform the final clinical check on a workstation or an iPad, complete with electronic signature capture, eliminating the need to print prescription hard copies. ❚ Thermal Printing generates labels as they are needed throughout the workflow process. Vial copies print after the barcode is verified; the receipt and related documents print after the final check.
Our hardware bundles provide everything you need to get started with Digital Workflow, whether you choose the basic workflow model, or move to a completely digital solution. Pharmacies starting with Lite Workflow can easily move to the Pro Workflow at any time.
WORKFLOW BUNDLE
LITE WORKFLOW
Ideal for pharmacies that want to implement a workflow model while continuing to use laser labels for prescriptions.
PRO WORKFLOW
Recommended for pharmacies that want to implement a full digital workflow solution with e-Verify and thermal printing.
SOFTWARE FEATURES
❚ Workflow Dashboard ❚ Prescription Intake ❚ Data Entry ❚ Scan Verify ❚ Barcode Scanner
❚ Biometric Fingerprint Reader
❚ Workflow Dashboard ❚ Prescription Intake ❚ Data Entry ❚ Scan Verify ❚ e-Verify ❚ Thermal Printing ❚ Barcode Scanner
❚ Biometric Fingerprint Reader ❚ Signature Pad ❚ 2 x Zebra ZD420d Thermal
Printers: one for vial labels, one for receipts ❚ Blank Thermal Label Rolls
❚ Blank Thermal Receipt Rolls
HARDWARE BUNDLE
Medication Review
Developed in collaboration with Pharmacists for Pharmacists.
Exclusive to Pharmacy Technology Solutions and powered by Patient Centre, our Medication Review solution fully integrates with Propel Rx to support provincially-funded medication review programs. Available in Alberta, British Columbia,
New Brunswick, Nova Scotia, Ontario and
Saskatchewan, our Medication Review module allows you to conduct medication reviews at a pharmacy workstation and on a mobile device. The flexibility of going mobile ensures faster and easier execution, with minimal paperwork. Medication Review was developed in partnership with a dedicated group of your peers: pharmacists across Canada, committed to offering enhanced patientfocused services in their pharmacies.
❚ Fully integrated. A single source of data entry eliminates redundancy and duplication of effort, with automatic updates to the patient’s record. ❚ Mobile! Perform reviews on an iPad, in a private location away from the busy dispensary. ❚ Increases revenue opportunities. Make the most all potential opportunities, including pharmaceutical opinions and adherence programs such as Autofill. ❚ Supports Remote Medication Review. PTS is the only pharmacy software vendor in Canada that allows you to conduct fully integrated medication reviews outside the pharmacy. ❚ Easy-to-use forms and digital signature capture streamline your workflow and guide you through the documentation process. ❚ Identifies eligible patients, including the ability to generate an invitation letter. ❚ Information is carried forward from previous reviews to increase efficiency and accuracy. ❚ Automatically creates the billing prescription. ❚ Creates a PDF copy of the completed signed medication review for record keeping and documentation purposes, which can be easily retrieved when required.
Remote Medication Review
Expand the reach of your community pharmacy and maximize your revenue stream utilizing the power of the McKesson network. PTS is the only vendor in Canada equipped to offer a secure Remote Medication Review to independent pharmacy. Paired with the Patient Centre app, the McKesson network opens a secure remote access connection to your pharmacy. Whether you are conducting medication reviews at care facilities, private residences, or elsewhere, you will be able to document the encounter in Patient Centre as if you were in the pharmacy.
❚ Reach more patients. Using an iPad or laptop to conduct medication reviews outside the pharmacy enables you to visit patients who have difficulty travelling to a community pharmacy, or who live in care facilities.
❚ Protect patient data. Patient health information is protected through a secure network connection to your pharmacy, and no data resides on the devices.
❚ Save on resources. Use Patient Centre to capture all information, including digital signatures, while conducting the medication review. The completed forms are stored in a digital format for record keeping. ❚ Provide the Best Possible Medication History.
Comprehensive information is provided on provincially supported forms, including colour drug pictures of the patient’s medication where permitted by the province. ❚ Increase revenue opportunities by offering an expanded scope of services that improves patient outcomes and solidifies your pharmacy’s position as a valued community member.
REMOTE MEDICATION REVIEW TOOLKIT INCLUDES:
❚ Medication Review subscription ❚ Remote Medication Review subscription ❚ iPad or laptop configured with Patient Centre ❚ Wi-Fi printer required to print remotely.
Claim Revenue Optimization
Every day your pharmacy is throwing money away. Your money.
As an independent pharmacy owner, every dollar counts. Are you sure your pharmacy is maximizing the return on every prescription filled? On a daily basis, quantity errors, third party under-billing, and improper pricing all contribute to lower gross margin dollars. Claim Revenue Optimization (CRO) was developed specifically to help you keep those dollars where they belong – in your pocket! CRO is available in NB, NS, ON and AB.
In a time of declining generic revenues, CRO is your safety net. ❚ Risk-Free participation. Monthly service fees are based on a percentage of how much value your pharmacy receives from the service. If your pricing is already optimized and no errors are found, your pharmacy uses the service at no charge. ❚ Management oversight. Monitor margins on day-to-day transactions, even when you’re not in the store.
❚ Maximize revenue and efficiency. Catch costly financial errors before they happen. ❚ Stay ahead of the competition. Use aggregate pricing information to reassess pricing strategies, ensuring you are getting the best price per fill. Mistakes happen. CRO verifies your pharmacy claims to ensure common errors do not impact your bottom line. ❚ Analyzes claims before they are submitted to third party insurers for payment, allowing for lastminute corrections to quantities and pricing. ❚ Catches common errors on pre-packaged products such as vials, inhalers, and oral contraceptives, to name a few. ❚ Verifies if the current catalogue price of a medication is submitted to private insurers. ❚ Provides a safety net for government formulary pricing and legislated markups. ❚ Determines the maximum cost + markup accepted by private insurers for each DIN within your province. ❚ Creates web-based reporting, allowing you to monitor the status of your business even when offsite.
Medication Synchronization
Take control of your day.
Deliver enhanced patient services and drive healthier patient outcomes, while increasing revenue opportunities. Medication synchronization coordinates all of a patient’s maintenance prescriptions to be refilled on a regular schedule, providing patients with the convenience of a single pickup and the opportunity to discuss all of their medications at once.
❚ Increase script growth. Increase prescription refills on your existing patient base. ❚ Improve medication adherence. Attain superior adherence levels for diabetes, hypertension, and cholesterol. Witness significant adherence improvements in all other disease states, including mental health and respiratory. ❚ Streamline workflow. Enhance the efficiency of pharmacy workflow and operations. Allow pharmacies to improve inventory management. ❚ Free up time for your pharmacy to offer additional patient engagement opportunities and expand its scope of service, such as
Immunization and Medication Reviews,
❚ Optimize patient satisfaction and improve patient health outcomes. ❚ Direct integration with Propel Rx and PharmaClik Rx creates the synchronized refill requests on the
Workbench, ready to be processed. ❚ Save time by letting Propel Rx and PharmaClik Rx automatically process the refills on your behalf. ❚ Easily identify high-impact patients who qualify for enrollment, as well as patients who have already been enrolled.
TECHNICAL SPECIFICATIONS:
❚ Propel Rx supports integration with Omnicell’s
Time My Meds®
IVR
Pharmacy telephone management and automated refill solutions.
An IVR (Interactive Voice Response) system provides a central management point for pharmacy communications, helping your pharmacy team achieve the most effective communications possible between your store, your patients and their doctors. Using an IVR allows customers to fill their own prescriptions rapidly and easily over the phone, or by speaking directly with you, the pharmacist. You benefit from time saved, while your customers benefit from added convenience. With more time to focus on your patients, they can receive the personal attention that they deserve.
❚ Fewer interruptions. The IVR typically processes 40-60% of all refill requests. ❚ Added convenience. Provides patients with 24hour, 7-days-a-week access to your pharmacy. ❚ Prioritized workload. Focus your attention on walk-in patients; refills received through the IVR can be processed as time permits.
TECHNICAL SPECIFICATIONS:
Propel Rx and PharmaClik Rx support integration with the following vendors: ❚ Omnicell (inbound IVR) ❚ OmniSYS (inbound & outbound IVR) ❚ Answers incoming pharmacy telephone calls and allows customers to input prescription refill requests using the touch-tone keypad on their telephone. ❚ Direct integration with Propel Rx and
PharmaClik Rx creates inbound refill requests on the Workbench, ready to be processed. ❚ Alternatively, save time by letting the pharmacy management software automatically process the inbound refills on your behalf. ❚ Outbound calling automatically telephones customers when their prescription is ready for pick up or due for refill. ❚ Combine outbound calling with our Autofill feature, and you can automate the entire refill process for participating patients.
McKesson Central Fill
Optimize your Pharmacy resources with our professional and innovative services.
This innovative solution will tighten inventory, reduce labour productivity costs, free up pharmacists’ time and allow your pharmacy staff to focus on patient care. McKesson’s Central Fill Pharmacy acts as a prescription fulfillment centre for the compliance packaging portion of your business, and uses the regular McKesson delivery route to securely ship patient-ready medications back to your pharmacy. In the meantime, your pharmacy staff is focused on offering patient care and other value-added activities.
❚ Reduces capital expense, product costs and inventory. ❚ Improves accuracy, efficiency, safety and adherence. ❚ Expands scope of services, employee workflow and employee engagement. ❚ Create. Weekly batches that bill prescriptions for compliance patients. ❚ Connect. Securely connect and upload prescription packaging information is sent to
Central Fill. ❚ Package. Using robotics to package the prescriptions in compliance cards, after which an onsite pharmacist verifies the medications. ❚ Deliver. The completed compliance cards are securely returned to your pharmacy with your regular McKesson order, ready to be provided to the patient.
Propel Rx pharmacy
❚ Allows perpetual inventory to be maintained; inventory is not reduced for prescriptions sent to
Central Fill. ❚ Uses existing grouping and batching features to schedule compliance prescriptions for refill. ❚ Automated Dispensing Interface creates and submit the packaging to Central Fill.
Central Fill Service
❚ Complies with your banner’s generic formulary. ❚ Packaging can include photographs of patients and/or medication. Protect Patient Health
Information. ❚ Securely transmits packaging information between the pharmacy and Central Fill. ❚ Packaged compliance cards are delivered to the pharmacy in secured McKesson totes.
McKesson Automation
Helping both retail and hospital pharmacies focus on what’s important… their patients.
McKesson Canada Automation partners with the most creative and enterprising engineering firms, best-in-class pharmacy automation manufacturers, and premiere shipping & logistics companies to deliver the best possible experience to our customers and their patients. As the country’s largest automation provider, you can trust McKesson Automation to provide unparalleled service.
McKesson Automation integrates seamlessly with Propel Rx, enabling your pharmacy to make every process within your operation safer, accurate, and as efficient as possible by automating the repetitive and manual tasks that most commonly lead to potential dangers.
❚ Improve operational efficiency. ❚ Increase business growth. ❚ Protect your patients.
❚ Increase your market share. ❚ Integrated with Propel Rx. ❚ Pill counting and vial filling frees up time for patient care. ❚ Blister packaging and verification provides security and efficiency. ❚ Strip packaging and verification ensures less errors.
❚ Patient health monitoring provides technicians with valuable insights. ❚ Pharmacy-grade refrigeration for the most precious of inventory.
Propel POS
Retail management made easy.
Propel POS is a complete Retail Management System that allows you to effectively manage your business. Through a modular approach, Propel POS adapts to your retail environment rather than you adapting to it. Start with the “basic” module that includes Accounts Receivable, Label Program and Purchasing & Receiving to help manage most aspects of your front shop. Modules are available to build and expand your system’s features and tailor it to your business needs. As your expertise grows, POS functionality can expand to meet your needs.
❚ Control retail prices and margins, including the ability to maintain standardized pricing within product lines. ❚ Reduce labour costs by implementing streamlined procedures for ordering, receiving and promotions. ❚ Visibility into product movement and sales history provides the necessary data for making informed
business decisions.
❚ Drive customer retention by maintaining customer charge accounts and implementing loyalty programs. ❚ Increase basket size and shopping frequency with Propel POS’ sophisticated promotions programs. ❚ Protect your business by restricting employee access to sensitive sales data. ❚ Fully integrated with Propel Rx to manage prescription pick-up and sales. ❚ Update inventory, costs and prices through purchasing and receiving; create orders based on minimum and maximum re-order levels. ❚ Replenish inventory sold at the till during a date range, or forecast inventory needs based on historical movement. ❚ Value inventory using the first-in-firstout method, as well as a variety of other sophisticated stock control features. ❚ Create professional in-store signage, price labels and shelf talkers.
❚ Process payment directly from the till using integrated credit debit and gift card
processing.
❚ Update and verify POS data remotely using
hand-held wireless devices.
Scientific Purchasing
A sophisticated and dynamic demand forecasting tool.
Unlike Replenishment Ordering that suggests replacing what you have sold and min/max ordering that maintains inventory within a defined range, the Propel POS Scientific Purchasing module takes inventory management to the next level.
Scientific Purchasing analyzes sales trends and suggests quantities to order based on a combination of factors, including: ❚ Sales history with linear regression and margin/ retail smoothing . ❚ Current on hand inventory. ❚ Bonus vs regular equivalents. ❚ Seasonality. ❚ The next order date and delivery lead time. ❚ Minimum stock levels.
❚ Minimum on hand quantity. By considering these factors and dynamically adjusting to changes in demand, Scientific Purchasing helps pharmacies optimize inventory levels. It considers changes in demand due to price and margin variation, as well as seasonal ups and downs. This predictive analysis tool will help you to avoid under and overbuying and all without the need to manually reset maximum values. ❚ Accurate order forecasting based on historical trends.
❚ Optimize inventory management by reducing overstock and stock outs.
❚ Dynamic adjustment to changes in demand, including seasonal and price/margin variation. ❚ Increase turns to improve cash flow and reduce the cost of carrying inventory. ❚ Efficient use of system data to determine optimal order quantity. ❚ Analyze how much inventory you need to satisfy demand until your next order delivery. ❚ Leverages actual movement and other historical data. ❚ Schedule orders or calculate on demand. ❚ Flexible options allow you to define which criteria are used to calculate an order. ❚ Emergency orders alert you to fast moving or out of stock items that don’t follow trends.
POS MultiStore
Streamline your business. Take control of your stores.
Do you own multiple pharmacies? Are you looking for ways to increase efficiency, reduce cost of operations and improve processes? Designed specifically for a multi-store environment, Propel POS MultiStore addresses these challenges. Standardizing policies, business rules and operations across your pharmacies, MultiStore allows you to control all sites from a central location. With oversight in place, individual locations continue to have the flexibility to serve their particular markets by maintaining store-specific retail pricing, promotions and inventory.
❚ Reduced cost of operations across your pharmacies. ❚ Seamless inventory transfers between stores. ❚ Visibility into inventory levels at all locations. ❚ Shared promotions across all locations, as well as store-specific promotions. ❚ Centralized control of customer accounts and loyalty programs. ❚ Increase profits by reviewing costs, retails and margins from a centralized location for all stores. ❚ Generate reports from a central location to review inventory, sales and finances for all locations. ❚ Standardize employee access to sensitive sales data. Protect your business by creating security settings and Employee Trust levels from one centralized location. ❚ Centralize Charge Account and Loyalty program management for greater efficiency. Allows your customers to enjoy these privileges in all of your locations. ❚ Reduce inventory investment by using the Store
Transfer function to move stock from one store to another, optimizing stock levels at all locations.
POS Self-Checkout
Offer your valued customers a fast, convenient, and easy ‘scan and pay’ option.
The Propel POS self-checkout kiosk has been built from the ground-up by McKesson PTS to satisfy the growing demand for a self-service option in stores. The global pandemic has made self-checkout the preferred option for many shoppers who wish to get in and out quickly and with minimal contact.
This intuitive, customer friendly solution is fully integrated with Propel POS, including the Customer Loyalty module*, making self-checkout even more rewarding. With its small footprint and clever design, the self-checkout uses less floor space than a regular cash lane, allowing an increase in the number of available checkouts without adding to labour costs. The biggest benefits of self-checkout are speed and convenience. Customers who use this option will simply need to scan their purchases, press pay, tap and go. It’s a smarter, faster way to checkout.
❚ Speed of self-checkouts reduces line-ups and discourages abandonment. ❚ Convenience is offered as these checkouts are
“always open” and readily accessible. ❚ Satisfaction is increased by giving customers the option to choose how they wish to checkout.
❚ Health & safety is protected by reducing faceto-face interaction between customers and staff.
❚ Unattended lanes allow labour to be used more productively. ❚ Easy to use interface with audio and visual instructions guide the customer through the simple steps required to scan and pay. ❚ Integrated fully with Propel POS. Alerts are sent to Tills to eliminate the need for an attendant.
❚ Configurable features like Customer Loyalty can be enabled or disabled based on store requirements. ❚ Customised with banner logos and other images to support your brand. ❚ Small footprint allows stores to make the best use of space.
*Customer Loyalty module required.
POS Mobile Mini
POS features from a computer the size of a smartphone.
For employees on the retail floor, there is a never-ending list of tasks to be accomplished. Whether these tasks involve inventory management, promotions, pricing or ordering, one thing is clear: having the right tools to do the job is crucial. Resembling a standard smartphone and loaded with features, POS Mobile Mini offers a modern and cost-effective wireless solution that fits in the palm of your hand.
❚ Access POS features commonly used on the retail floor. ❚ Minimal learning curve for employees. ❚ Increase margin through improved management of inventory and pricing. ❚ Keep your customers and your team safe. The
POS Delivery App has everything you’ll need to plan, track and manage your deliveries, all from the POS Mobile Mini. ❚ Combines the Propel POS Mobile app with all the functions of an Android device.
❚ Easy to use: The bright and outdoor viewable 5” HD screen provides ample real-estate for viewing and using the app. ❚ A built-in scanner reads a wide variety of barcode types with ease. ❚ From charging cradles to hand straps, a variety of accessories are available to complement
POS Mobile Mini.
ACCESSORIES
POS Mobile Mini accessories maximize the productivity of the device and your employees. With a charging cradle and extra batteries, POS Mobile Mini can work hard all day and recharge all night.
Mobile Mini Single Charging Cradle
Dock and charge the unit when it’s not in use. Includes AC/DC charger.
Mobile Mini ExtendedLife Battery
Provides 25% longer battery life than the standard battery.
Propel POS Deliveries & Deliveries + Mobile
Increase customer loyalty by providing a safe and convenient delivery of prescriptions and essential items.
The global pandemic made it even more apparent that a need for a delivery service is no longer an option, but rather a necessity. Offering a delivery service improves customer loyalty and retention. It also provides a competitive advantage over other retail pharmacies who do not offer a similar service.
Implement Standard Deliveries allowing you to easily enter customer orders into POS and then provide drivers with a deliveries manifest. Or implement Deliveries + Mobile by adding a cellular enabled mobile device* to map the delivery route, provide delivery instructions and signature capture at the door.
❚ Extend the reach of your store with prescriptions delivered to customers’ home. ❚ Increase customer retention and loyalty. ❚ Keep vulnerable customers safe by not having to step foot inside the pharmacy. ❚ Simplifies the delivery process. ❚ Easy to use interface. ❚ Reliable and secure. ❚ Quick and easy method to scan, deliver and confirm receipt of delivery ❚ Real-time accurate information and order processing ❚ Inventory control ❚ Seamless Integration ❚ Comprehensive solution records sale, updates inventory and tracks delivery ❚ Tailored to match your operational needs, whether basic or more advanced
TECHNICAL SPECIFICATIONS:
❚ Solution requires a Mobile Mini and Wi-Fi network*
