ECOMMERCE SHOPPING TRENDS AFTER THE COVID-19
eCommerce penetration is projected to go up by 25% in 2025, 1000 basis points above the 15% mark in 2020
Source: Ecommerce Trends in COVID-19
Hottest eCommerce Trends
01
Utilize the Technology Trends
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BOPIS, Curb side pick up & drone delivery are the hottest trends
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Mobile shopping is taking over desktop shopping
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Omni-channel marketing experience
#Trend1
Utilize the Different Formats of Technology With the growing use of AR, VR, and conversational chatbots are now helping customers navigate the entire discovery to purchase a journey and helping the businesses collect real-time data.
#Trend2
Multiple Delivery Channels With the new use of Delivery channels such as Buy Online & Pickup in Store (BOPIS), curbside pickup, or drone delivery, businesses are becoming more efficient and involving the customers in the delivery economics.
#Trend3
Mobile eCommerce Shopping As per stats predicted by Business Insider Intelligence, mcommerce volume to rise at a 25.5% compound annual growth rate (CAGR) from 2019 to hit $488.0 billion, or 44% of ecommerce, in 2024. Give your customer an impeccable mobile shopping experience through a responsive website and mobile apps.
#Trend4
Personalized Marketing Today's consumers want a personalized shopping experience. With the help of data analysis tools, you can track your customer behavior, which in turn will help you give personalizing discounts and offers to your customers.
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