APRIL • MAY 2018
Pets at Work Plus…
• Do We Really Need All These Storage Units? • Lisa’s Pie Shop • Foiling the Online Scammers Jenn Bench and Tootsie
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April • May 2018 • Hamilton County Business Magazine
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www.hamiltoncountybusiness.com Published six times per year by the Hamilton County Media Group PO Box 502, Noblesville, IN 46061 317-774-7747 EDITOR/PUBLISHER
Jenna Romens pets Chewie at Martin and Martin Insurance in Noblesville, which encourages employees to bring pets to work.
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Features
14 17 18 20 22 24 25
BUSINESS DEVELOPMENT MANAGER Dave Bechtel dave@hamiltoncountybusiness.com CORRESPONDENTS Christine Bavender crbavender@gmail.com Jennifer A. Beikes jenniferbeikes@gmail.com Ann Craig-Cinnamon jandacinnamon@aol.com John Cinnamon jlcinnamon@aol.com Susan Hoskins Miller skhmiller@gmail.com Stephanie Miller sccwriter-@gmail.com Samantha Hyde samantharhyde@gmail.com Patricia Pickett pickettwrites@gmail.com
Pets at Work
Storage E-Sports Dining Out: Lisa’s Pie Shop Roundabout Pitch-In Chamber Pages
Columns 6
Editor
8
Management Dr. Charles Waldo
10
Ethics Charlotte Westerhaus-Renfrow
12
Technology J. David Shinn
30
History David Heighway
CONTRIBUTORS David Heighway heighwayd@earthlink.net J. David Shinn david@shinntechnology.com Robby Slaughter rslaughter@accelawork.com Dr. Charles Waldo cnwaldo@comcast.net Charlotte Westerhaus-Renfrow cfwester@iupui.edu
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Cover and photo above by Stan Gurka 4
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April • May 2018 • Hamilton County Business Magazine
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Letter from the Editor April • May 2018
It was four years ago this month when I wrote in this space about our oldest son, Alex, who suffered a stroke at age 25. Many of you expressed your concern about his welfare so I think it’s time to offer an update. I still recall where I was when I got the phone call from my wife. I had been attending a morning networking meeting at the Fishers Chamber of Commerce and was on Lantern Road on my way back to Noblesvillle when my cellphone rang. Joni was on the other end with the news about Alex, who was attending grad school in Minnesota. Upon arriving home we discovered we couldn’t get a flight to Minneapolis until that night. We threw some things in the back of the car and started driving.
Mike Corbett Editor and Publisher
It was that terribly cold and snowy winter four years ago. Alex had been knocking icicles off the roof of the house he was renting in Minneapolis and injured an artery in his neck. Four days later, a clot that had formed at the injury let loose and went into his brain, causing the stroke. Some heroic measures by his then-girlfriend overcame the reluctance of the EMT’s to take him to the hospital. After multiple surgeries and several weeks in the ICU, he recovered. But things were different. This happened during his final semester of school to earn his doctorate in violin performance. The stroke affected his motor skills and he wasn’t able to perform for his final exam. They let him give a speech instead and he graduated on time. But his career plans had to change. Despite years of practice to perfect his technique, he couldn’t perform at the level he once did, so he took stock and shifted gears. He loves classical music and always wanted that to be his career. So instead of performing he decided to pursue conducting, and now conducts the student orchestra at the University of Minnesota-Morris. He also leads the Heartland Symphony Orchestra, a community orchestra in Brainerd, MN, and freelances throughout the state conducting youth orchestras. His one-time girlfriend, Kate, is now his wife and she also has a doctorate in music, teaching piano to children and adults. Kate and Alex Corbett
Alex has almost fully recovered in the past four years. There’s little evidence of the stroke, though he does conduct left-handed and doesn’t play the violin like he used to. But that’s not because he can’t play, it’s because he’s so busy conducting orchestras. He says the fine motor skills on his right side are coming back very slowly and he can feel progress. Performing in the future is not out of the question. So as I reflect on that dark time four years ago I am grateful, not just for the resiliency of a 25 year old body but for the resiliency of Alex’s spirit as well. It had to be tough to face the fact that something he had worked so hard for was not to be. He could have resorted to resignation and self-pity, but he didn’t. He faced reality, looked for another opportunity and forged ahead. I’m proud of him for that. He’s an inspiration. See you around the county,
Editor and Publisher mcorbett@hamiltoncountybusiness.com 317-774-7747
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April • May 2018 • Hamilton County Business Magazine
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April • May 2018 • Hamilton County Business Magazine
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Management Charles Waldo
How Well Do You Manage Your Boss? Managing up is a valuable career strategy A long time ago, just two years after earning my B.S. in Marketing from Saint Louis University, I was fortunate to be hired by Dick Stull, the wily, very experienced, relatively new general manager of Sherwood Medical Industries (now defunct) as his Marketing Coordinator (read “gofer”). At that time Sherwood was the nation’s largest supplier of everything from band aids to beds and much in between to the health care industry, with over 250 salespersons in the field, operating out of ten regional sales and operations offices. Dick had been the CEO of several megahospital systems and the largest trade association for hospitals. But this was his first crack at running a large, public, for-profit supplier organization and the pressure was on to meet some rather ambitious goals. I was a willing worker but very green. Luckily for me, Dick took me under his wing and laid out my key responsibilities. He emphasized that he was depending on me to keep him out of unexpected trouble. I would be a significant part of his “success story,” as he would be of mine. As I soon learned, there was NO ONE who could more influence my “success story” than my boss, whoever it was.
Do’s and Don’ts About 15 years later, the “Dean of Modern Management,” Dr. Peter Drucker (see endnote), published several articles in prestigious business/management magazines and journals revolving around the topic “How to manage your boss.” Drucker’s ideas closely mirrored 8
Dick Stull’s, although they probably had never met. “Most managers,” writes Drucker, “including most CEO’s, have at least one boss. Few people are more important to the performance and success of a manager than her boss. Yet few managers seem to realize how important it is to manage the boss, much less know how or try.” Mike Branson, Exec. VP for Rheem Manufacturing, Inc., and a Fishers resident, commented: “I’ve had a number of bosses of the years and, no matter what I thought of them privately, I always knew I must support them 100% in our collective efforts to deliver on the mission.” Here are several DO’s and DON’Ts that Drucker suggests bear close attention. Younger readers may never have heard of Dr. Drucker’s many works, but they are as worthwhile today as when first written 25 plus years ago. I hope you will find these ideas useful and will pass them on. Items in quotes are Drucker’s words. Other comments are mine.
“DO realize it is both the subordinate’s duty and in his self-interest to make his boss as achieving and effective as possible. So go to the boss at least once a year, preferably each quarter, and ask directly: ‘What can I and my people do to better help you in your job? What additional should we be doing?...Is there anything I/ we should stop doing?” “Because the boss is also human (yes, it’s true) she will be ‘different’ than all other bosses. Ask her what kinds of information she wants from you and how she wants it: Via text or email? Short and to the point or longer, with lots of details? Orally? How often? And so on. Don’t guess.” “All bosses have strengths and weaknesses. Assess what you think his weaknesses are and try to find ways to offset them or make them irrelevant. Help him use his strengths to their fullest.” “Make sure the Boss is aware of the key tasks, projects, and issues you and your team are working on. Where could you use some assistance? Where should she
April • May 2018 • Hamilton County Business Magazine
get involved? How often does she want updates and in what detail?” “DON’T let the boss be exposed to surprises—even pleasant ones. Talk with him about how he wants to get warnings and in what format(s).” To be forewarned is to be forearmed. “DON’T ever under-rate the skills and effectiveness of your boss, no matter how negatively you size him up. NEVER talk negatively about your boss (or any boss, for that matter) either inside or outside the company’s walls for it will surely get back to him.” In WWII there were antispy posters everywhere saying, “A slip of the lip sinks ships.” And careers.
* About Dr. Peter Drucker: b 1909 d 2005. Escaped to the U.S. from his native Austria just prior to WW II. Taught management and economics until age 92 (!) at Bennington College, at New York University and, last at the Claremont Colleges in California. A prolific writer, Dr. Drucker authored over 39 books and hundreds of articles that appeared in the most prestigious magazines and journals. Also, was a much sought after consultant, with CEO’s of major corporations lining up a year or
two in advance to get a day with him. He was not a theorist but wrote about what he observed going wrong and how the wrongs might be corrected. His relatively thin books, THE EFFECTIVE EXECUTIVE and MANAGING FOR RESULTS, were the most useful to me. None of Dr. Drucker’s books are fast, once-over-lightly reads, but each is full of “good stuff” which is as applicable today as it was when penned three decades or more ago. Truths do not “age out.”
Do Dr. Drucker’s points make sense? “Managing the boss” might not be the best phraseology, but helping your boss become more successful will go a long way to helping YOU become more successful. There is an old saying about
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will go a long way to helping YOU become more successful. career advancement that goes “If you want to get a promotion, help your boss get one.” Many a younger manager has been pulled into high places by an executive who knows he simply must have you in the office next door.
April • May 2018 • Hamilton County Business Magazine
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Charles Waldo, Ph.D., is Professor of Marketing (ret.) in Anderson University’s Falls School of Business. He can be reached at cnwaldo@comcast.net. HCBM
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Ethics Charlotte Westerhaus-Renfrow
5 Warning Signs of Unethical Behaviors in the Workplace
Cultural workplace norms can compromise ethics Spring is my favorite time of year. I love the longer days, more sunshine, and the best part—the ensuing flowers and vegetables that will bloom in my garden. My parents are avid gardeners and in the early springs of the past, they would prepare the garden soil well in advance before planting the first seed. As a young child, my father’s deep voice would frequently advise me to pay close attention on how to till and fertilize the soil. I recall often complaining about how quickly the dirt would accumulate under my fingernails and into every crevice of my hands. No matter, my father would patiently remind me that “If you plant a good seed in bad soil, it will affect how it roots and grows.” In other words, the initial hard work of cultivating the soil coupled with close attention to light, water, and warmth would directly impact the quality and quantity of the future harvest.
Now, here’s some unsettling news regarding the workplace—a recent survey conducted by the Washington, D.C. based Ethics Resource Center (ERC) reported that almost half of the surveyed employees personally witnessed some form
Business leaders that
workplace. Employers must hire the best quality of employees. But if the workplace is infiltrated with culture of unethical conduct, employees will not thrive. “Bad apples” can most certainly turn a company’s culture into “a rotten barrel.” But what effect are these unethical behaviors having on the “good apples” —those dedicated employees at all levels of an organization who have a strong and positive ethical base, but who are working side-by-side with the “bad apples?”
create urgency and fear
by pressuring employees
to succeed at all costs can
increase the risk of provoking unethical behavior.
Bad Apples According to the U.S. Department of Labor, approximately 3 million workers go to work in Indiana and a full third of those employees are working in the Indianapolis-Carmel area. I like to think that Indiana employees have a lot in common with soon to be planted, hearty seeds. Each employee is packed with a storehouse of talents that will supply the fuel for Indiana’s economic growth within a myriad of trades and industries. 10
of unethical behavior while on the job: corruption, fraud, and other egregious behavior. As a result, workers are not fully engaged and committed to a company’s success.
Fostering Unethical Conduct To answer that question, a corporate think-tank—the Business for Social Responsibility—compiled findings from 23 integrity and ethical compliance experts and identified 5 organizational traits that foster unethical conduct and scandals in businesses and companies:
1. “Get ‘Er Done!”
Business leaders that create urgency and fear by pressuring employees to succeed at all costs can increase the risk of provoking unethical behavior. For example, The ERC reported that employees most in the case of the recent Wells Fargo often observe the following five unethical scandal, bank employees opened fake behaviors in the workplace: 1) employees accounts and credit cards in their client’s misusing company time, 2) supervisors abusing subordinates, 3) employees steal- name to make quota. The quota, however, was unrealistic and almost impossible to ing from their employers, 4) employees lying to their employers, and 5) employees make without cutting corners. To keep in good standing with their managers and violating company internet policies. keep their jobs, employees may make unIndiana employers pay close attention to ethical decisions in a high-pressure toxic the importance of the condition and qualsales environment. ity of the employment soil which is the
April • May 2018 • Hamilton County Business Magazine
2. “When the Cat is Away, the Mice Will Play.”
ing nitrogen oxide emissions by 90%. As a result, sales of VWs steadily increased and in early 2015, VW became the world’s Groups and teams that are far away largest auto manufacturer. Yet, a mere six in time or space from their bosses are months after becoming #1, the unethical more inclined to deal with work stress by hammer dropped when it was revealed creating and playing by their own rules that starting in 2008, Volkswagen emand ethical standards. Physical distance ployees had intentionally programmed directly affects how psychologically close 11 million diesel cars with sophisticated employees feel to their boss which helps determine whether they’ll imitate or reject software to trick regulators into believing their bosses’ ethical or unethical behavior. the vehicles were compliant with emissions standards. The bogus and perpe3. “I See Nothing, I Hear Nothing, I Say trated high-achieving success from a team Nothing.” of VW engineers had created a culture by which other employees felt compelled Corporate leaders that engage in selecto stay silent. The result was one of the tive blindness by denying knowledge of biggest unethical corporate scandals ever their subordinates’ egregious conduct reported, which resulted in $2.8 billion in encourage other employees to do the criminal penalties for VW from the United same thing. Even in cases where leaders can plausibly deny knowledge of corrupt States (not counting the civil and criminal activities, a lack of engagement with em- penalties from other countries) and virtually destroyed VW’s brand. ployees and business conditions on the front lines will foster a lack of transpar5. “You Say Bribes, I Say Gifts.” ency and culpability. Norms vary on what constitutes a bribe. 4. “Winner Winner Chicken Dinner.” Employee handbooks that include explicit policies and detailed information on what Everybody loves a winner, right? Just ask Volkswagen. In January 2008, Volkswagen is acceptable are extremely useful. There are, however, a myriad of ethical nuances. bragged that its engineers were indeed “the winners” after they announced slash- As a result, employees may attempt to
rationalize whatever free merchandise or service that comes their way by paraphrasing it as a “gift,” “token,” or “freebie.” The real issue is not whether the gift is a token or freebie, rather, if it’s set up with an expectation or hope for something in return. Any or all these unethical traits can adversely impact the economic viability of a business. That is why it is crucial for companies to proactively garner input from their employees regarding workplace culture and thereafter, plant good seeds of clear of guidance and expectations of what is okay and what is not. Finally, leadership without ethics is manipulation. Thus, stellar business leaders need to understand that bringing ethics to bear on a company’s day-to-day operations will in turn construct a sturdy corporate “barrel” or environment filled with success and opportunities. HCBM
Charlotte Westerhaus-Renfrow teaches management and business law at IU’s Kelley School of Business and is President of ChangePro LLC, a leadership development consultancy.
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Technology
J. David Shinn
The Smoke and Mirrors of Scammers
Don’t fall for these common internet scams There are thousands upon thousands of virus and malware attacks daily. As long as there are human beings to take advantage of, scammers will attempt to trick you into giving them your personal and credit information. Always be suspicious! Never allow anyone to remote connect to your computer unless you know them. Here are the top four current issues. 1. General incoming calls and emails If a person calls you and identifies themselves as being with the Internal Revenue Service, Microsoft, Hewlett Packard or they want to improve your website ranking in Google—they are scammers. Give them no information and click the red disconnect button on your phone.
Examples: The IRS call will notify you that back taxes are owed and that a credit card must be used for immediate payment. The IRS will NEVER call you. They will always send a letter to you via the US Postal Service for any formal communication. There are many scam emails going around: Apple or Netflix emailing that your credit card on file has expired… Someone has shared a file for you to view on Dropbox… Email from UPS that a package will be returned if you don’t give them a delivery address. All fake emails and infected links—delete them. 2.
I got an email from someone I know wanting me to click on a link
Always look at the “from email address” (it’s probably not from the person you think it is) and hover over any link to see what the link address actually is (probably not a legitimate site). Best practice is to immediately delete the email. If you’re still concerned call the person you think it was from and ask them if they emailed you. 12
3. “Warning! Your computer is infected. Call this support number to resolve this issue now.
not an Epson support center, but a scam center that has indexed their number on Google under “Epson Printer Support.”
A bogus screen will appear while you are browsing the internet (it often times has sound too) saying that it is “a warning that a virus has been found on your computer. Call this toll free number for immediate help.” It is a scam. If you call them they will want remote access to your computer and to get your credit card number for needed services. Immediately restart your computer and run full antivirus and MalwareBytes scans.
I continue to have clients get caught in this scam. The representative will ask to be remote connected to your computer. From that point you are actively getting scammed. They may tell you that you have a serious virus or that malware is loaded. They will then load tracking software, permanent remote connect software or maybe even a virus so that you DO have a problem.
4. Ransomware Ransomware is malicious software that cyber criminals use to hold your computer or computer files for ransom, demanding payment from you (Bit Coin is the preferred currency) to get them back. Ransomware is becoming an increasingly popular way for malware authors to extort money from companies and consumers alike. There is a variety of ransomware that can get onto a person’s computer, but as always, those techniques either boil down to social engineering tactics or using software vulnerabilities to silently install software on a victim’s computer. The best preparation to protect against Ransonware is to regularly backup your data. Note: Never leave a USB device (external hard drive or jump drive) plugged in when not actively using it to backup your data. If you are attacked, the ransomware will move out to all external connected drives—making your backup worthless.
Be careful who you call for support It is easy for a user to go to Google and type in, for example, “Epson printer support phone number.” Don’t be surprised that the phone number you are given is
Make sure you know who you are calling. If you want Epson because you have a printer issue, look in the documentation that came with your printer there will be a support number there. This is the same for any support number needed, utility companies (look on your statement), computer products (look in the manual), etc.
Anti-Malware Programs In addition to an active anti-virus program running on your computer, I would suggest using anti-malware software too. Both the programs below have either a free or trial version for immediate use. http://www.MalwareBytes.com Click the Free Download button and install. Check for updates and then click the scan button. www.HitmanPro.com/en-us/hmp.aspx Click the Free 30-Day Trial and install the program.HCBM
J. David Shinn is President of Shinn Technology Services Corp specializing in technology consulting and support for small business. Shinn is also an author and technical editor.
April • May 2018 • Hamilton County Business Magazine
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April • May 2018 • Hamilton County Business Magazine
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Photo by Stan Gurka
Cover Story
Si hangs out at work with Jennelle Hegnauer at Martin and Martin Insurance in Noblesville.
Some local businesses encourage canine companionship By Ann Craig-Cinnamon
f you are a pet owner, and particularly a dog owner, you may be noticing more and more businesses are rolling out the welcome mat for your furry companion. There are increasing numbers of pet-related businesses that are opening shop. In addition, more businesses are becoming pet friendly, which can be anything from welcoming dogs inside their estab14
lishments to offering treats. When I visit the drive through at the bank with my dog, Reggie, he thinks we’re there for the free dog bone. In his eyes, the pneumatic bank tube is the coolest magic treat provider on the planet. Oh, and that free pup ice cream cone from Handels is pretty sweet too. The increase in attention on our pets is understandable when you consider 68%
of all US households now have a pet. That translates to 85 million families according to the 2017-18 National Pet Owners Survey. Those kind of numbers mean one thing—opportunity.
Pet Friendly It’s estimated that by 2020 spending on pets will reach $100 billion per year. It is currently growing at a 50% faster rate
April • May 2018 • Hamilton County Business Magazine
Dine with Your Dog Donatello’s Italian Restaurant on Main St. in Carmel is one restaurant that has been inviting four-legged patrons for many years. Manager Adam Aasen says during warm weather months Thursdays are “dine with your dog” night, but pets are welcome every night. “One thing we wanted to do with the outdoor dining area was to allow people to bring their dogs and this is something that I know a lot of businesses don’t allow. Part of the reason is they are worried about taking up space or one dog being rowdy with another dog. But we feel that dogs are a part of your family and it was important to create that,” he says. than the retail industry overall. The pet business is considered to be recession proof too with spending on pets from 2007-09 showing an increase despite the recession. For the statistics lovers, here’s an interesting one: According to the U.S. Bureau of Labor Statistics, on average people spent more than $500 per year on their pets which is more than they spent on alcohol, landline phone lines or men’s and boys’ clothing.
She thinks Hamilton County is very pet friendly but has room for improvement. “I believe there is an untapped opportunity for Hamilton County businesses to consider allowing pets to visit their establishments. We do a lot of fundraising and adoption events in the community, so finding, especially restaurants that are open to the idea of including animals (even in restricted areas) is sometimes challenging,” she says. Four Day Ray in Fishers will be hosting the Using national figures, Humane Society Humane Society’s 2nd Annual Paws for a for Hamilton County Executive DirecCause Tito’s 5K on Saturday, July 28th but tor Rebecca Stevens estimates there are she’d like to see more businesses open up close to 150,000 pets in Hamilton County. to pets. “With all the new development She has another astounding figure that in downtown Fishers, and the beautiful is not an estimate. “In 2017, we took in Carmel Arts & Design District, it would be 3,106 animals with a placement rate, wonderful for pet owners to have more even with all of the seriously injured, ill, shops and restaurants, all within seniors and special needs animals we walking distance, to visit with pets rescued, of 98% compared to the nationin tow. I think area businesses al average of less than 40%,” she says. would be shocked by the numShe credits the high placement rate bers of four-legged visitors and on volunteers and the interest in pets new customers that would drive in Hamilton County. “It is through the through their doors,” says Stevens. support of our community that we The state laws and local ordihave been able to sustain the explosive growth of Hamilton County’s human and nances that relate to having pets in restaurants is not black and subsequent pet population needs in a white. The Hamilton County building we out-grew 10 years ago. Our Health Dept. says dogs (except for volunteers are fiercely loyal, and with service animals) are not allowed sometimes over 200 animals in foster in operational areas of a public homes at a time, we have depended on restaurant. But determining what this support to become Indiana’s only is “operational” is done on a case open-admission, truly no-kill shelter,” by case basis. says Stevens. April • May 2018 • Hamilton County Business Magazine
Other restaurants in Hamilton County welcome dogs and you can find the ones that do at www.bringfido.com/restaurant. The Humane Society, which is currently going through a capital campaign to raise millions of dollars for a planned move to Fishers, holds numerous events throughout the year for pets and their families. One of the biggest ones is the Woofstock Festival held in conjunction with the City of Fishers in October and attracts as many as 5000 people. Fishers Parks and Recreation Director Tony Elliot says Fishers considers it a priority to provide pet friendly events and venues. “Most if not all of our events are pet friendly. So I think that’s one thing that makes Fishers and Fishers
15
Humane Society for Hamilton Co. New Building Campaign
Beverly’s Pet Resort
Parks unique. Our Tuesday night Summer Concert Series is pet friendly. Our Friday night Amp After Dark Concert Series is pet friendly. Even our Farmers Market on Saturday morning at the Nickel Plate Amphitheater is pet friendly,” he says adding that the city gets a lot of feedback from residents who consider their pets family members and want to bring them to events.
very concerned about their pets. “They are very conscious of their pets and very involved and very specific about the foods they want and what they feed their dogs. It’s a very healthy, very active community for dogs,” she says.
Filling the Void
So why are people so interested in their pets? Kevin DeTrude, the owner of Beverly’s Pet Resort, a full service dog boardA few years ago, the City of Carmel opened the Central Bark Park and today, ing facility, doggie daycare, dog training with 400 members, it is so popular there and private bark park in Fishers has a theory. “Our clients very much view their is a waitlist to join. Carmel Clay Parks dogs as children and treat them as such,” Marketing Director Lindsay Labas says he says adding that in his 23 years in being pet friendly is important for the the pet industry he has seen a huge shift City of Carmel. “Pets can contribute to one’s quality of life, which is a large focus in how people interact with their pets. “I’m convinced within Carmel. Beyond being having been in a cuddle buddy, pets create the industry for the feeling of being needed so many years and have been linked to inand seeing the creased happiness,” she says. industry just exThere is certainly no shortplode that these age of pet-related businesses pets are basically in Hamilton County from big filling a void that box retail stores to Veterinarhas been left ian Clinics. But according to because the world an article in USA Today entihas shrunk due tled “There’s No Business Like to the telephone, Pet Business”, the pet industry the computer and still has plenty of opportunithe cellphone and ties for small businesses. hand held devicMo Boulanger, the owner of A Dog Bakes. Baby boomers are becoming empty ery in downtown Carmel, says response nesters and dogs are filling the void left to her business, which bakes and sells by the children,” DeTrude surmises. healthy treats for pets, is good and cusThere is also a growing trend of busitomers are loyal to small local businessnesses allowing employees to bring their es like hers. She says her customers are 16
LOCATION: Former Creekside Church building at 106th and Hague Rd., Fishers FUNDRAISING GOAL: $5 million BUILDING DESIGN: Curran Architecture and Meyer Najem PROJECTED COMPLETION AND MOVE-IN TO NEW FACILITY: 2021 DONATION AND SPONSORSHIP INFO: www.hamiltonhumane.com
pets to work. In fact several businesses on the Square in Noblesville have pets that come to work daily. Jack Martin of Martin and Martin Insurance says two dogs come every day and a third on Fridays. “I think everybody’s happier. They feel more comfortable and at home. Clients that walk in seem to like it. Being downtown there’s a lot of pet owners walking their dogs during the day and they’ll actually even stop in with their dogs and get a dog treat and say hi. I think it’s been a good thing.” HCBM
April • May 2018 • Hamilton County Business Magazine
By Mike Corbett elf-storage facilities are cropping up like daisies all over Hamilton County lately. Drive any major thoroughfare and you will eventually come across a recently completed development or one under construction, and they are often right down the street from another one. It’s part of national trend but may be more prominent here.
“Developers are now willing to add brick facades and other amenities to make their projects comply with zoning codes,” says Rob Schick, Senior Vice President at Revel and Underwood, a Fishers-based developer and property manager, currently developing a storage facility in Noblesville.
“Nationally storage saw virtually no new construction from 2010 until 2014,” says Jeff Norman, Vice-president of investor relations & corporate communications for Extra Space Storage, the nation’s second largest owner of storage facilities, “(while) demand for storage continued to increase due to population growth as well as increased product usage….. The strong returns in storage since 2010 have attracted attention from the real estate development community, and we are now in a storage development cycle and have seen a fair amount of new supply in certain markets.”
It’s hard to nail down exactly what’s driving the increased demand, but Schick maintains that, even with all the added inventory coming on line, occupancy remains at an all time high and owners have no problem keeping their units rented.
Like Hamilton County. While no one keeps track of the number of storage developments across the county, it’s hard to miss all the activity, partly because these units are much more visible than they used to be. Once relegated to industrial parks and other back-road locations, storage is coming out of the closet and competing with retail for prime real estate. Of course, that means the facilities have to be more attractive, which makes them more expensive to build, but the increased traffic and visibility are apparently worth the added cost. “The key on these is to make sure they fit into the context of the surrounding area,” says Sarah Reed, Noblesville Planning Director.
Solid Demand
Dick Gordon opened Harbour Storage in Noblesville some 20 years ago and it is consistently full with a waiting list. Dave Cox did some market research in Noblesville and found the existing storage facilities were all 85%-90% full. So he built the Hoosier Storage facility on land he already owned on Pleasant St.
Demand was so strong he promptly built phase two, which is also filling up nicely. “The return is better than the stock market,” he says, “it’s inexpensive to operate because you only need a couple of employees. The biggest expense is the property tax.” But there is an art to reading the market. “Getting the right mix is a big part of it,”
April • May 2018 • Hamilton County Business Magazine
says Cox. He consulted with other facility owners to make sure he built the right size units. Norman says each market has its own characteristics, though job and population growth normally lead to demand for storage. “Storage is a need-based product, typically triggered by life events that happen to almost everyone such as moving, death of a relative, divorce, birth of a child, child going away to college, etc.” Downsizing by empty nesters, the growing market for smaller living units like apartments and tiny houses, and increased visibility all likely play a part in the growing demand.
Solid Investment It’s easy to see why self-storage is such an attractive investment. Although rental rates are lower than other types of real estate, the developments are much easier to build and maintain, with few windows, little or no plumbing and basic electrical and HVAC. And turnover is a snap. With no carpet cleaning or painting, often the most that needed is a quick sweep out of the space and it’s ready for the next tenant. As a result “the break-even occupancy rate for a self-storage facility is approximately 40%-45%, as compared to 60% or more for apartments,” according to The Appraisal Journal, which studies real estate investments. Units are often rented without a lease, which permits owners to raise rates as needed. “This ability to quickly adjust rents is partly why selfstorage cash flow was resilient during the recession…” according to the Journal. “That sector of real estate has the lowest default rate of any type of building,” says Schick. HCBM 17
Profile
Game On E-Sports Center in Westfield
Computer Games + Athletics = e-sports High tech gaming features global competition By Stephanie Carlson Miller -sports is serious business for Rick and Cara Barretto. The husband-wife team is just warming up to take online athletics to a whole new competitive level with their state-of-the art gaming center located inside the Pacers Athletic Center within Grand Park in Westfield. The first of its kind, the elite arcade-like atmosphere invites people of all ages, experi18
ence and athletic ability, to participate on teams, in competitive tournaments and develop or discover skills online that they may not have the chance to explore otherwise. Rick is a computer and game programmer, a serial entrepreneur and founder of nine tech companies, including DreamAuthentics, which builds custom video arcades for homes and businesses. He jumped at the chance to purchase
The LAN Network in 2012. Founded by the family of a professional HALO player to support their son’s training, TLN invented the concept of the Gaming House in Chicago, where players from all over the world lived, trained and competed in HALO tournaments. “The dad purchased a house for the sole purpose of providing a place for HALO players to build a community. When teammates live and practice together
April • May 2018 • Hamilton County Business Magazine
they have more success at tournaments’” explains Rick. “Some of the players have gone on to become very well-known gamers.” TLN was one of the first e-Sports websites dedicated to competitive gaming and teams building friendships and community across the globe around online gaming.
No Barriers Continuing the tradition of providing a place for online gamers to train together in person, Rick transported the 16 XBox systems from Chicago, set them up in his basement creating a mini-game room and invited 15 professionals to a 5-day bootcamp. This was a new experience for Cara, who was engaged to be married to Rick in the near future. “I thought, how am I going to feed all of these people? I envisioned a bunch of unshowered couch potatoes sitting around watching video games,” She laughed. “I was so wrong. The guys that showed
up were fit, did yoga, lifted weights and ate organic foods to keep healthy and in good shape for their tournaments—just like any competitive athlete.” A real eye-opener for her was when one of their guests asked her “What do you see?” while he practiced. “When I really started paying attention, my perception completely changed. I started listening to the players communicate, strategize, and develop a game plan just like a team would on a football field or basketball court.” She reflects, “It’s no different than being on a league. You need to use your brain, hand-eye coordination, instinct and physical stamina to win.”
sport, on a team, in competition and it doesn’t matter if they are a boy or a girl.” While Cara was skeptical at first, she now employs her masters degree in education to work in tandem with Rick’s extensive background in electronic gaming. “We are encouraging people to use gaming to build their problemsolving skills or achieve a goal. Girls and boys have fun learning STEM (Science, Technology, Engineering and Math) and those who cannot be a Payton Manning, can be a successful quarterback on an esports team.”
Non-traditional Education The NBA is the first professional sports league to join in the virtual game of basketball with its own esports league— coined NBA 2K. According to reports, Pacers Gaming is drafting players globally in preparation for tip-off in May 2018. “This is just the beginning,” says Rick. Gaming is becoming a spectator sport where players make big money attracting viewers from around the world. In 1980, Atari held the first Space Invaders competition which attracted more than 10,000 spectators and prepped the landscape for the future of esports. Today, where computers are readily available and accessible, roughly 34 million people engage globally. Anyone can play video games online and if you develop the necessary skills, you can be a virtual Reggie Miller.
Rick and Cara Barretto
introducing them to new career fields like coding, design, marketing, storytelling, engineering, videography and the list goes on. As a mom of four children, my goal is to educate parents on the positive aspects of the gaming experience. It is so much more than shooting and killing as I found out from those young people training in my basement.” In fact, gaming works to make education more exciting for children that don’t succeed in traditional “sit-at-a-desk” learning environments, it invites children to participate in exhilarating esports camps, provides a place where anyone can become something they have always wanted to be, expands the thinking and creativity of employees and allows anyone to create a virtual personality of their own without peer pressure.
“All of these digital images are created and operated by real people with real personalities.” Cara remarks, “Moms are one of the largest groups of gamers, from Candy Crush to Cooking Craze. They are “We are working with St. Vincent’s Sports also the biggest supporters of their kids. ”Whether in physical sports or e-sports, Performance and high schools to cremom gets the jersey out, cheers them ate a curriculum for athletes on sports on and even hopes for that collegiate teams and for those athletes on esports scholarship on the field or in our digital teams. When kids are gaming, they are society—in video gaming. not just watching TV, they are building life-long skills.” Rick suggests, “These are Game On offers a venue for business problem-solving techniques to take into meetings and entertainment that enthe future.” ables individuals and companies to grow Cara agrees. “By combining education with gaming we can reach girls and boys
Rick adds, “there is a difference and that is, anyone can play. There are no barriers. If your child is not athletically inclined, they can still participate in a April • May 2018 • Hamilton County Business Magazine
in ways they never envisioned possible. Live video streaming allows organizations to communicate their business message and online gaming helps groups build team-oriented skills. The results are a win-win for the company and the gamers. As for those young people that won’t make the basketball, football or soccer team in high school due to their size, coordination, ability or physical limitations—Game On! HCBM 19
Dining Out
Lisa Sparks
Lisa’s Pie Shop
The Pie Shop in the “Middle of Everywhere” By Chris Bavender Photos by Stan Gurka hen Lisa Sparks told her husband, Jim, she was going to quit her factory job and open a pie shop he was mad. So mad, he packed his bags and left for three months. “He thought I’d lost my mind—everyone did,” the 56-year-old said. 20
It might have had something to do with the fact everyone knew Lisa didn’t like pie. In fact, she still doesn’t. “I’m a cake eater and my first intention was to decorate birthday cakes. But, this might sound silly, I just kept hearing God tell me ‘pie,’” Lisa said. “I kept arguing saying ‘I don’t like pie.’ You know how you reason out something in your head? Why would he April • May 2018 • Hamilton County Business Magazine
won top honors at the APC National Pie Championships in Orlando. She’s currently creating new recipes for this year’s contest in April. “My husband’s my taste tester and I’ll put it on Facebook and people can come in and try them and give feedback,” she said. “The hardest thing was to get people to tell the truth because they thought they’d hurt my feelings but I want the constructive criticism.”
Pie in a Jar
want me to do something I’d never done and don’t like?” Lisa made three promises to her husband—she wouldn’t borrow money from him for the pie shop, she’d never get the couple in debt, and if a year went by and the business wasn’t paying for itself, she’d get a job. That was 32 years ago.
everywhere,” she said. “We have people who come from all over the world to the shop and probably at least 10 to 15 new customers every week and that’s without ever advertising—just word of mouth and Facebook.” On any given day Lisa makes hundreds of pies—28 different types of pie—from apple to cherry to humbleberry—a mix of red raspberries, rhubarb, blackberries and apples. Her husband makes the dough and her niece, Rebeka, and adopted daughter, Honey, stirs the creams, but Lisa’s the only one who makes the pies. And, she has a few secret ingredients in those award winning pies. “First of all, I use fresh fruit and I don’t use corn starch or flour very often for thickeners for the fillings. Instead, I really like tapioca for the filling,” she said. “But, I can’t tell you the secret to my crust.”
“If I needed a new oven or something I didn’t go to the bank to get it—I waited until I had the money so everything in this shop is paid for,” Lisa said. “Even today when Cisco delivers I pay right then. That’s also why I only take checks or cash.”
Lisa’s pies have won state and national contests, and she’s been featured on TV, including the Food Network. She’s also
28 Varieties Lisa started the pie shop out of her home. Her first official storefront was in Kempton. In 2002 she opened at her current location on US-31 in Atlanta on the Hamilton County–Tipton County line. “Everyone thought we were crazy and said it was out in the middle of nowhere. If you look at where we’re located, most would probably say that. The truth is we’re out in the middle of April • May 2018 • Hamilton County Business Magazine
Each pie features hand drawn fruit art on top. The first few years, Lisa hand painted the art but soon found herself too busy to continue that tradition. Another tradition—Pie-in-a-Jar. Lisa won’t sell a pie that’s more than 24-hours
old. Leftover pie is canned and is shelf stable for eight months. But these days, it’s rare for there to be leftover pie. So, Lisa makes the pies in giant pans. Pie-ina-Jar has been shipped to troops overseas, to college students and is a camping favorite. A typical day for Lisa starts at 3 a.m. and you’ll often find her at the shop until 7 or 8 p.m. She’s closed on Sundays to spend time with her family, as well as Mondays, but often goes into the shop. As for the future, Lisa’s currently considering equipment to help automate the process—arthritis and pins and plates in her shoulders make it hard to move her arms. But she worries automation will change the look of the pie. “So many people go out of business because it’s not the same product anymore but if I can get a piece of equipment and it’s still my product then I’ll do it,” she said. “If I can’t, I’m not sure what to do because I can’t keep working the hours I’m working.” HCBM 21
Roundabout
A Summary of Recent Retail Activity By Samantha Hyde
NORTHERN HAMILTON COUNTY Sheridan-based livestock nutrition company JBS United has rebranded itself as United Animal Health. The Sheridan Historical Society is moving this summer from 308 S. Main St. into a larger space at 315 S. Main St., the former home of Vintage Motorcycle Supply. White Willow Farms on 256th St. just east of US 31 is transforming a historic barn into a new 5,400 SF wedding and event venue and will be available for bookings this summer. Another historic structure, the former Wheeler’s Restaurant at SR 37 and 256th St. north of Strawtown, is undergoing renovation as a new farm supply store dubbed Mercantile 37. Fort Wayne-based Don Hall’s Restaurants has chosen the former Lazy Frogg location at 409 Jackson St. in Cicero for a new restaurant to be called The Boathouse.
Artful Living
CARMEL Sahm’s Ale House has moved into 12819 E. New Market St. in the Village of West Clay after the recent closing of The Lit Moose.
mons. Conner Prairie Living History Museum is renovating and expanding Dental practice financial planning com- the Chinese House event space near the pany Four Quadrants is opening a new south end of its property at Allisonville office at 11939 N. Meridian St. Construc- Rd. and 131st St. tion materials supplier Martin MariBurn Boot Camp opened in downtown etta is moving into 12220 N. Meridian Fishers this winter at 8607 E. 116th St. St. Plans are in the works for a 63,000 A new real estate development firm, SF Home 2 Suites by Hilton at 12845 Rebar Development, is establishing Old Meridian St. offices at 8937 Technology Dr. in the Hope City Church has opened its doors Nickel Plate District. slated to open soon at 14550 Clay Terrace Blvd.
at 1017 W. Main St. Digital marketing firm Rare Bird is opening an office in the Indiana Design Center. A 10,000 SF retail center, The Shoppes at Alexandria, is slated for construction at the corner of Grand Blvd. & Main St. The Quirky Feather Confectionary at 890 E. 116th St.and Erbert & Gerbert’s Sandwich Shop at 102 E. Carmel Dr. both closed in February.
Fitness center UFit North held its grand opening in March at 1119 Rangeline Indiana IoT Lab Rd. The Little Gym opens in April at 271 Merchants Square Dr. Lakewood ClearObject, Outside Source, Rook SecuFamily Dental is moving into 2330 E. rity, and Novel Bits. Della Leva espresso 116th St. bar is open in the strip center at 106th Penske Automotive Group is convert- and Lantern Rd. ing the former Harley-Davidson dealer dealer- Sun King Brewery is planning to open ship at 4146 E. 96th St. into a Honda a 13,000 SF craft brewery and tap room Express Service facility. Dermatolnext spring at The Yard at Fishers Disogy Inc. is opening its newest central trict adjacent to Ikea on 116th St. Bank Indiana office at 13250 Hazel Dell Pkwy. of America is building a new branch at Smilecentric recently opened for busi- 9770 E. 116th St. ness at 14560 River Rd. Fishers Marketplace is adding a new 25,000 SF LivRite Fitness Center at 13454 Parkside Dr. Local software company VeriCite has been acquired by Silicon Valley-based Turnitin, but will remain in Fishers.
Clay Terrace tenant House of Martial Arts is shifting over into the space at 14299 Clay Terrace Blvd. after Carmel Community Players moved out in Pivotal Solutions early March. Natural pet food chain Hollywood Feed is opening its first Indiana store in the fitness center’s former FISHERS space at 14598 Clay Terrace Blvd. The 10,000 SF Crosspoint Corners Building 11 is going up at 9769 Artful Living boutique opened in Crosspoint Blvd. Pivotal Solutions’ March at 14250 Clay Terrace Blvd. The new headquarters and training center first Indiana location of pizza and craft has opened at 7684 Crosspoint Combeer restaurant chain Pies & Pints is 22
The Indiana IoT Lab is up and running at 9059 Technology Ln. with founding companies Volktek, Flexware Innovation, ShopperKraft, Indiana University,
Hamilton County’s fifth Wolfie’s Grill is opening at the former LakeHouse at Geist waterfront property at 11699 Fall Creek Rd. The new Primrose School of Geist opened in February at 7615 Oaklandon Rd. Mama Bear’s at 10110 Brooks School Rd. is under new ownership and has changed its name to Caffeination Coffee.
April • May 2018 • Hamilton County Business Magazine
NOBLESVILLE The new Noblesville Schools Transportation Center opened in February at 19790 Hague Rd. Morse Lake Industrial Park at 20240 Hague Rd. is adding a new 6,000 SF building to house 40 additional storage units. Minuteman Press recently opened at 746 Westfield Rd. Ruoff Mortgage is moving into new space at 350 Westfield Rd. Sport Clips franchisee Sawyer Business Group has opened a new training center and home office in Noblesville.
at 2456 E. 146th St. Franciscan Health has closed its ExpressCare center at US 31 & 146th St. HotClips Professional The Hamilton Restaurant at 9333 ConMen’s Grooming is open for business ner St. closed in February. Grindstone at 2750 E. 146th St. Public House opens this spring at 101 N. 10th St., the former location of upscale eatery The Ville. Nameless Catering is opening a barbeque restaurant named Nameless Barbeque in its current storefront at 56 S. 9th St.
a vintage sports cards and game shop at 50 N. 9th St.
A new 20,000 SF Hamilton County equipment storage facility is under construction north of the county jail on Cumberland Rd. Hot Yoga is coming to 10400 Pleasant St. National chain Bentley’s Pet Stuff is opening its third Indiana location at 16625 Mercantile Blvd.
WESTFIELD
Bruno’s Shoebox
The Hamilton County Government & Judicial Center at 1 N. 8th St. is getting a 135,000 SF, four-level addition on its west side. Former sportswriter Conrad Brunner has opened Bruno’s Shoebox,
The Tom Roush Lincoln dealership at US 31 and 169th St. is being converted into a new Tom Roush Mitsubishi store, while the existing Lincoln dealership is relocating to the former Andy Mohr Mitsubishi campus at 13927 Trade Center Dr. in Noblesville. Beauty Nails has moved into the former Ideal Threaded Ibrows location
Future Community First Bank
Community First Bank plans a new branch on the southwest corner of SR32 and Oak Ridge Rd. A new Forum Credit Union branch is under construction at 759 E SR 32. Forever Above Pet Cremation & Memorial Center opens in May at 16462 Southpark Dr. Cicero-based musical instruction business South Harbour Studios has opened a new location in downtown Westfield at 515 E. Main St. Tim Hortons is planning to open a shop just east of downtown at 3300 E SR 32. HCBM
Your loan. Your way. We know that sometimes the best-laid business plans can use a helping hand. Just ask Travis Barnes and Brian Willsey of Hotel Tango Artisan Distillery. When they were ready to expand, they turned to State Bank of Lizton and Andy Pinegar. Andy was quickly able to provide a loan best suited to meet their needs. What’s more, their loan was backed by a level of personal service and attentive support the big banks simply don’t provide. If your business is looking for a bank that has its back, stop by any of our eleven locations today or call Andy Pinegar at 317.858.6162.
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April • May 2018 • Hamilton County Business Magazine
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Pitch-In
Notes from all over the county Fishers High School juniors Whitney Roberts and Cynthia Foulke won the statewide screenwriting competition 2018 Project Pigasus for their screenplay “As We Begin.” Set in Fishers, ‘As We Begin” follows the story of 17-year-old Jordan Smith and her best friend, 18-year-old Dakota Hawkins, through the navigation of family-related issues, preparation for college and angst about the future. The film will be produced by a professional film crew with student apprentices and submitted for consideration to major film festivals nationwide, screened in select theaters and distributed online.
states and 22 foreign countries. Membership grew to a record high 8,267 families consisting of 39,332 adults and children. Total revenue topped $11 million.
Beck’s Hybrids installed two solar energy systems at their Atlanta, Indiana headquarters in. The two, one-mega-watt systems will cover approximately 25 percent of Beck’s current electric costs.
Noblesville-based J-Bird Web Development LLC changed its name to Trade Graphics and changed its target market from the hospitality industry to the building trades.
428,602 people visited Conner Prairie last year, an all all-time attendance record since the museum was founded 84 years ago. Visitors came from 46 U.S.
Carmel’s Prairie View Golf Club and Westfield’s Wood Wind Golf Club have contracted with Sahm’s Family Restaurants to provide food service. HCBM
Noblesville resident Harrison Painter has partnered his company, Amplify Indy, with non-profit COFFE (Community Outreach for Financial Education) to create the Amplify Hope Program, a competitive incubator for social entrepreneurs and emerging non-profits. Amplify Hope is a 10-month training platform with curriculum based on financial literacy, sustainability, board development, marketing, and more.
John Hammer is the new president, Paul Lips is the new chief commercial officer and Srisu Subrahmanyam is chief operating officer of ADESA, a unit of Carmel based KAR Auction Services.
John Hammer
Michael Pettry, former executive director of the Indianapolis Symphonic Choir, is the new Vice President of Development for the Center for the Performing Arts.
Paul Lips
Srisu Subrahmanyam
Michael Pettry
Jeff Welch
Jeff Welch, FORUM Credit Union Chief Financial Officer, was named Chair of OneZone’s 2018 Board of Directors. Joining the board are: Gary Fammartino, St. Vincent Fishers and Carmel Hospitals, Kathy Krusie, Community Health Network and John Wick, NextGear Capital.
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SHUT UP!
April • May 2018 • Hamilton County Business Magazine
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TASTE OF BUSINESS IN NOBLESVILLE Thursday, April 12 4pm to 7:30pm Embassy Suites Convention Center LEGISLATIVE BREAKFAST Focus on County Candidates Friday, April 13 7:30 am to 9am Conner Prairie Living History Museum YOUNG PROFESSIONALS LUNCH AND LEARN WITH TRINE UNIVERSITY “Enemy Called Average” Thursday, April 19th 11:30am to 1pm Ivy Tech Noblesville Campus APRIL CHAMBER MEMBERSHIP LUNCHEON Wednesday, April 25 11:30am to 1pm Harbour Trees Golf Club ALL COUNTY LUNCHEON “Four Hamilton County Mayors” Wednesday, May 9th 11am to 1pm Embassy Suites Convention Center WIN CONFERENCE: (WOMEN IN NOBLESVILLE) “Crack the Confidence Code” Wednesday, May 16th 8:30am to 3pm Ivy Tech Noblesville Campus
For more information, or to register for any Chamber event please visit us at: www.noblesvillechamber. com or call 317-773-0086. Most events are open to the public with advance registration. …
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April • May 2018 • Hamilton County Business Magazine
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NORTHERN HAMILTON COUNTY 28
EVENTS & HAPPENINGS 2017 & 2018 70 Byron Street Cicero, IN 46034 (317) 984-4079
CHAMBER MEMBER OF THE MONTH
CHAMBER MEMBER REBRANDS
Vibcon was founded in 1982, Vibcon is a full line parts feeding company that excels in the design and manufacturing of highly effective solutions Robin Anderson, CEO, SON, for our customer’s most demanding Anderson, COO and applications. We serve a large variety Brandon Daughter, Jessica Anderson, HR of industries including, but not limited to: Medical/Dental, Military and Hunting Munitions, Semi-conductors, Plumbing, Lawn/Garden Products, Automotive/Transportation, Pharmaceutical/Bio-science Hardware, Packaging, Food Processing, Foundry, Paper/Packaging, Chemical Processing, Ceramics/Textiles, Parts/Warehousing, Agricultural Supplies (Seeds, Chemicals, Crops), and many more.
JBS United Rebrands to United Animal Health JBS United, Inc., a leader in the animal nutrition and health industry, has announced a rebrand to United Animal Health, Inc. The rebrand includes a new name, logo, look and modernization to the way the company does business. United’s new brand allows the company to differentiate themselves in the industry and make a clear distinction amongst other companies doing business with the same JBS initials. “We have never had any relationship or connection with JBS USA or JBS S.A., but felt it appropriate to make that abundantly clear by dropping JBS from our name,” said Trent Torrance, chief operating officer.
Vibcon was purchased in 2010 by Jeff Anderson and his family, who have had a presence in the industry going back nearly five decades to 1970. Jeff Anderson worked very hard to create a Legacy of honesty, integrity, and hard work that has continued to this day. In August of 2017, Jeff passed. Before leaving us, he made sure that the Legacy he created would endure. Robin Anderson, Jeff’s wife, has devoted herself to continuing that Legacy as the CEO of the company. Brandon Anderson, Jeff’s son, has taken over as COO, and Jeff’s Daughter, Jessica, is in charge of Vibcon’s Human Resource department.
“We had the opportunity to modernize our logo and our look to better reflect where we are going as a company and where the industry is headed in the future, while pointing out permanently that we are not related to any other JBS company,” said Doug Webel, president and CEO.
Jeff’s Family and the entire Staff have dedicated themselves to carrying out the Vibcon tradition. Looking to the future, they will continue to expand on it’s capabilities, and strive toward a spirit of excellence for all of Vibcon’s customers.
We are pleased to Announce Our Newest Board Member Victoria L. Howard, Associate Church Church Hittle + Antrim Attorneys At Law 317-773-2190
— 2018 MONTHLY LUNCHEONS —
“We’ve added Animal Health to our corporate name as we believe that nutrition is health and feel the research we do and the solutions we offer the industry all revolves around the health of the animal. ”With the rebrand, United is dedicated to improving how they serve the customer and how they work with vendors and partners in the industry. “Our new name also keeps us connected to our heritage: United Feeds, the name we started with over 60 years ago,”Webel said.
— 2018 CHAMPION MEMBERS —
APRIL 12 Speakers: Jim & Jeff Godby Topic: The Godby Story Location: Waitt Grain/with tour 22755 Six Points Rd. Sheridan, IN
— 2018 NEW MEMBER — Mephibosheth Ministries, Inc. www.mm-abilites.org 317-956-1912
Visit the complete Member Directory at www.northernhamiltoncountychamber.com/list
April • May 2018 • Hamilton County Business Magazine
UPCOMING EVENTS & HAPPENINGS
WESTFIELD
www.westfield-chamber.org
APRIL EVENTS April 5
Westfield Young Professionals 5:30pm – 7:30pm Stacked Pickle
Wings*Burgers*Beer
April 10
Coffee with the Chamber 8:00am – 9:00am The Hampton Inn
April 13
All-County Legislative Breakfast 7:30am – 9:00am Conner Prairie
April 19
11:00am – 1:00pm The Palomino Ballroom
April 26
Business After Hours 5:00pm – 7:00pm Carpenter Realtor
April 27
All-County Legislative Breakfast 7:30am – 9:00am Conner Prairie
MAY EVENTS May 3
Westfield Young Professionals 5:30pm – 7:30pm Urban Vines
May 8
Coffee with the Chamber 8:00am – 9:00am The Hampton Inn
May 9
All-County Luncheon 11:30am – 1:00pm The Embassy Suites
May 24
Business After Hours 5:00pm – 7:00pm Cambria Hotels For details and online registration, please visit: www.westfield-chamber.org or call 317.804.3030
Interested in sponsoring or playing at the Westfield Chamber Golf Outing? Contact events@westfield-chamber.org
NEW MEMBERS Berkshire Hathaway - Linda Kops 11711 N. Pennsylvania St. #112 Carmel, IN 46032
Moore Restoration, Inc. 3610 Shelby St. Indianapolis, IN 46227
Edgerock Development, LLC 555 East Main St. Westfield, IN 46074
ONI Risk Partners 600 East 96th St. Indianapolis, IN 46240
Fish Window Cleaning 1030 E. 86th St. Indianapolis, IN 46240
Pro X Athlete Development 733 E. Main St. Westfield, IN 46074
Highlands Latin School 3777 Priority Way South Dr. Indianapolis, IN 46240
S&R Resources 7184 Graham Rd., Suite 170 Indianapolis, IN 46074
Indy Dental Group 322 West Main St. Westfield, In 46074
Sound Harbour Studios 515 State Rd. 32 Westfield, In 46074
Follow Us:
Westfield Chamber of Commerce 116 E. Main St. Westfield, IN 46074 317.804.3030
Want to add your name to this list?
To learn more, contact info@westfield-chamber.org. April • May 2018 • Hamilton County Business Magazine
29
Hamilton County History
n these days of TED talks and internet monologues, a lot of people are having a chance to become famous as public lecturers. This isn’t new. In the late 1800’s, Hamilton County was the base for one of the better-known midwestern speakers—Dr. James A. Houser. Dr. Houser had a brilliant and wide-ranging mind and was happy to share his thoughts with the public who was happy to hear them.
Witty and Entertaining Houser was born in Ohio in 1847 where his father was a farmer and miller. His father was also a preacher, which may have inspired young James. He grew up doing hard labor on the farm and as part of a canal boat crew on the Miami and Erie Canal. The family moved to Indiana in 1867, where James decided to attend the Indiana Medical College and become a phrenologist. This is the now discredited science of analyzing personality and health by examining the shape of the head. The doctor would run his fingers over the scalp of the patient and bumps and low spots in the skull were supposed to signify certain personality traits. Houser moved to Hamilton County in 1873, where he married Juliette Pettijohn, a woman from Westfield whose family had been involved in the Underground Railroad. He was listed in the 1874 county directory as a “Phrenologist and lecturer” and was living in Arcadia. He moved briefly to Fishers in 1877, and then purchased land in Arcadia and moved back. By this point in time, he was doing extensive public speaking. This 30
David Heighway
was very popular, and he eventually became more famous for lecturing than for practicing medicine. He spoke on a variety of topics such as phrenology, physiology, anatomy, temperance, marriage and divorce. His medical talks were accompanied by charts and expensive European-made anatomical models. People found his lectures to be witty and entertaining and he was soon in demand all over the Midwest.
medical specimens, and other things he would use in his lectures, including something called “The Veiled Mystery”. In 1886, he attended the Toledo Medical College in Ohio, which is possibly when he got a regular medical degree.
By 1891, he was wellknown enough that he moved to Indianapolis to expand his medical practice. His popularity was such that he was nominated for lieutenant governor by the “People’s Party” in the election of Arcadia Lung Institute 1892. In 1893, he published a serialized Sometimes his programs had unexpected novel in the Indiana Sentinel newsparesults. In 1879, he conducted a speaking per. In 1894, he was on the faculty of the tour of Missouri which was well-received American Medical College in Indianapoand profitable, netting him $1,100. How- lis in the position of “Didactic Professor ever, during the tour, a woman heard of Principles and Practice of Medicine”. him talk and became obsessed, and was Several of his essays were published in what today we would call a stalker. She a national medical journal called the followed him from show to show around Medical Brief. the Midwest and New York, wrote letters James A. Houser died in 1919. His wife to him and to his family, and sent him had died in 1916 and he wrote a moving jewelry—which he returned. She stated poem about their life together. Some of to a reporter that she had even thought his lectures are preserved in a book pubabout going to Arcadia and kidnaping lished in 1920, Memoir of Dr. J. A. Houser, one of his children. Houser spoke to her which was compiled by his brother Dr. S. husband, who was angry at first and K. Houser. (The book is viewable online then, after seeing her behavior, underat the Internet Archive at archive.org.) standing. The woman finally There is little biographical information committed suicide by taking about Houser in the book. Instead it is poison in April of 1880. a collection of his essays, poems, aphoBack in Arcadia, Houser risms, and observations. created the Arcadia Lung “To lie is to make others doubt the plainInstitute in 1882. We know est truth you can tell.” very little about it, except “When I hear some people advising the that it was at one time the largest building in Arcadia. Lord in prayer what to do, I wonder that There are some newspaper he ever completed Creation without their help.” advertisements that talk about the services offered. “Have faith in yourself. With it, you can The institute was also the remove mountains; without it, you canhome of Dr. Houser’s “colnot shovel dirt.” HCBM lection of curiosities”, the David Heighway is the Hamilton County medical models, skeletons, Historian. April • May 2018 • Hamilton County Business Magazine
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