Hamilton County Business Magazine Aug/Sept 2014 by Mike Corbett

Focus:

Education/Workforce Development

AUGUST • SEPTEMBER 2014

Breaking the Gender Barrier Plus…

• Ivy Tech opens in Noblesville • Makeover for Sallie Mae • Giving Veterans a hand up

Kelsey Mendell

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August • September 2014 • Hamilton County Business Magazine

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August / September 2014

www.hamiltoncountybusiness.com Published six times per year by the Hamilton County Media Group PO Box 502, Noblesville, IN 46061 317-774-7747 Editor/Publisher

Mike Corbett

mcorbett@hamiltoncountybusiness.com Creative Director

Melanie Malone

imartist58@yahoo.com Correspondents Christine Bavender crbavender@gmail.com

Daughter and father, Kelsey and Mike Mendell

Deb Buehler deb@thesweetestwords.com Stephanie Carlson Curtis steph@stephcurtis.com

Features

16 14

Jeff Curts jcurts@att.net Rosalyn Demaree ros_demaree@hotmail.com Shari Held sharih@comcast.net

Kelsey Mendell Ivy Tech

Navient

International Talent Academy

Retail Roundabout

Restaurant-Rosie’s Place

The Pitch-In

Samantha Hyde samantharhyde@gmail.com

Columns 8

Entrepreneur

Ethics

Personal Development

History

CoNTRIBUTORs

Jeff Bell jeffbellmd@comcast.net Charles Giesting cjgiesting@gmail.com David Heighway heighwayd@earthlink.net Patricia Pickett pat@pickettandassociates.com Robby Slaughter rslaughter@accelawork.com Robert Vane Robert@veteranstrategies.com Dr. Charles Waldo cnwaldo@comcast.net

Please send news items and photos to news@hamiltoncountybusiness.com Submission does not guarantee publication

Subscription $20/year To subscribe or advertise, contact Mike Corbett at

Cover photo and photo this page by Mark Lee

August • September 2014 • Hamilton County Business Magazine

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August • September 2014 • Hamilton County Business Magazine

Letter from the Editor August • September 2014 This is our education edition and few things are as important to an education as hands-on experience. I’ve been eager to participate in an intern program to help students learn about the media business, but, like many who run small businesses, I have a hard time finding the time and opportunity. We’re so busy keeping the business going it’s hard to justify time to train people you know won’t be around more than a semester. But I got to thinking as I listened to the sales pitch from Hamilton Southeastern’s Academy of Finance’s instructors at a Fishers Chamber luncheon recently, that our Fishers Chamber Map might provide the right opportunity to jump in. And so, Will McNabb and Adil Shah are media salespeople for about six weeks this summer. We’ve been meeting weekly, talking sales, organization, attitude, self-motivation and doing some selling role playing. They even met with chamber staff to brainstorm prospects. It’s a great opportunity for all involved. I certainly am enjoying it. I hope they’re learning something.

A Historic Preservation Victory

Mike Corbett Editor and Publisher

You may have seen the Kincaid House perched in the field off I-69 at 106th St. It’s the original farmhouse for a large parcel of land that now is the site of office buildings but was once a farmstead in rural Fishers. In fact, it’s one of the oldest structures in Delaware Township. A developer wants to build on the land, so they went to the town, which tried to find someone interested in saving it. Finding none, the town issued a demolition permit and on the week-end before the scheduled bulldozing a note went out over social media. I am proud to say that a favorite organization of mine, the Noblesville Preservation Alliance, was able to intervene and get a conversation going. The developer was willing to postpone the demolition until we could help find a solution and we are now well on the way to finding an alternative to turning this beautiful building into a pile of bricks. Public interest is piqued, people with resources are stepping forward and the community of Fishers is preserving an irreplaceable part of its history. I congratulate the town and the developer, Thompson Thrift, for making the effort, and neighbor Navient for stepping up. This is especially gratifying because these stories don’t always turn out this way. In fact, more often than not, last minute efforts are too late. Once the wheels are in motion, permits are issued and contracts are signed, it’s nearly impossible to stop their progress. This is one where enlightened people stepped up and did the right thing. It’s expensive and difficult to save these old buildings, and not all of them are salvageable. But when you find one that is, that stirs peoples’ emotions and gets their imaginations going, it is usually worth the extra time, effort and money to save it. The fate of this building isn’t crystal clear but chances are good that it will be preserved and Fishers will have a unique landmark among all its new development that will help distinguish it from other suburban communities and give its residents a rare connection to its past. See you around the county,

Editor and Publisher mcorbett@hamiltoncountybusiness.com 317-774-7747 6

August • September 2014 • Hamilton County Business Magazine

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August • September 2014 • Hamilton County Business Magazine HVB-190-HCBM-7.5x4.96-08.01.14-FNL.indd 1

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Entrepreneur

Robert Vane

Giving a Hand Up to Gulf War Veterans VBEs help foster the entrepreneurial spirit In today’s business climate, businesses of all sizes are looking for every possible advantage. Business development is rivaling product delivery as the primary function of corporate America. In the past few years, a new type of small business advantage has emerged here in Indiana and all over the United States—the veteran business enterprise (VBE) and the servicedisabled veteran business enterprise (SDVBE). Many attribute this proliferation of VBEs, and the blossoming VBE market in government contracts, to the massive increase in the number of veterans in post-September 11th America. The vibrancy and viability of my own

for VBEs. And, while VBE status is certainly a significant advantage, the VBE world simply isn’t big enough to guarantee business success.

First Hand Experience When I left the office of Indianapolis Mayor Greg Ballard in November 2010 (having served two years as deputy chief of staff and communications director), I wasn’t sure what to do. I had consulted with several friends of mine in the PR, business, and political worlds, but really hadn’t discovered an opportunity that would be nearly as meaningful as my time working for Mayor Ballard. As I made my rounds, however, more than one person suggested I form my own VBE (I served in the Army from

You choose a company name, decide on which tax structure works best for you (for example, LLC or S-corp), and follow the instructions on the secretary of state’s web site.. Then, the fun begins. I engaged a local attorney to help me with the process. It probably wasn’t necessary for the Indiana business registration, but I would highly recommend it for the federal VBE registration. The qualifications for becoming a veteran-owned business are very specific. You must register with the Department of Veteran Affairs and you must own at least 51 percent of the company. But it’s not enough to be an owner just in name; you must also be in control of the daily management

“The patriotic spirit that caused these men and women to step forward and raise their right hand is often what powers the entrepreneurial spirit of our veteran businesses.” veteran business enterprise is helped tremendously by government contracting.

1987 to 1990). I was only familiar with the VBE designation because Mayor Ballard, also a veteran, instituted a three percent goal on city The push to aid VBEs is also fueled government procurement during his by the fact that today’s veterans are first term in office. struggling to return to the civilian workforce. In 2013, Gulf War Era II Since I didn’t have any other opporveterans had an unemployment rate tunities knocking on my door (and I of 9%, compare to the national avercouldn’t find the right opportunity’s age of 8.1%. door to break down), pursuing a VBE made sense. I had plenty of contacts In Indiana, the unemployment rate for from my time working in politics and Gulf War Era II veterans in 2013 was government, so I was optimistic I a staggering 16.9%. This is the reacould succeed. son Governor Mike Pence proposed and signed legislation establishing a Qualifying Business Owners three percent goal on state business The process for establishing a corporation in Indiana isn’t difficult at all. 8

of the company. And there’s more. You will need your DD214 (veterans will know what this is), tax records, and proof that you have established your business in Indiana (or wherever). You also must have requested a DUNS number via their web site, established your NAICS codes (these describe the nature of your business), and a few other things. Once you get everything completed, you submit your materials to Washington, D.C. and await your verification letter. It took about eight months for me to get mine—and my packet, due to my attorney’s guidance, was completely flawless.

August • September 2014 • Hamilton County Business Magazine

Nearly three million Americans have volunteered to serve their country in the post-September 11th era. The patriotic spirit that caused these men and women to step forward and raise their right hand is often what powers the entrepreneurial spirit of our veteran businesses. The moral of the story is that achieving VBE or SDVBE status will help you and your business. But, it takes patience and a significant amount of paperwork. HCBM

Resources: SCORE offers counseling to small business owners and can assist you with specialists in veteran-owned businesses. The Center for Veteran Enterprise has information on starting a business, financing and seeking out business opportunities. Robert Vane is the president of Veteran Strategies, focusing on media relations, crisis communications and public outreach.

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Ethics

Charles Giesting

Creating an Ethical Culture Ethical values start at the top but must reach the very bottom When someone is sick, it’s important to get an accurate diagnosis so you can manage the situation, making sure to enlist the right doctors and procedures so the patient gets healthy again quickly. It’s frustrating when the doctor can’t figure out what is causing the sickness so the health care professionals can’t do their jobs effectively.

2. An employee realizes their performance is being graded on a quality index measure and figures out how to ‘fudge’ the numbers so the index gets better as performance gets worse. 3. Masking a sales decline by getting a customer to pay in advance to keep revenue looking good.

In business we struggle with getting our 4. A junior accountant questions employees to be truthful in reporting costs labeled ‘business expenses’ behaviors that can make the company submitted by the Sales Vice very sick. I’m talking about times when President and is told by her there is a need to report anything that supervisor to be quiet and process violates the organization’s code of the reimbursement. ethics or other policies. 5. I thought I saw a co-worker fill his own vehicle up with the company’s gas, but I wasn’t sure so I didn’t say anything. Now the boss is asking where all the gas has been going, and I think he believes I’ve been taking it!

Where there is ethical leadership, employees … will step up to make sure wrongs get promptly reported...

Why do they not report it? Check this list and ask yourself if you have ever seen any of these behaviors. If you did, did you report it? If not, why not? 1. A manager yells and screams at his/her subordinates, calling out certain ones in particular, cursing at them, demanding improved performance or else.

6. As a procurement officer, my job is to get the best satisfactory product for the lowest price; however, the proposal with the best design is not the lowest price. So, even though it was proprietary, I gave the ‘best design’ to the supplier with the lowest cost proposal to see if they could do that design for their cost. 7. Our maintenance technicians fill in their own weekly time cards. I happened to call one of our customers who said they needed maintenance help, which seemed funny since one of our technicians has reported working at their site for the last few weeks.

Now look at the list below, and see if you can match a probable reason or two for not reporting each of the seven violations above. a. Fear of retaliation I will pay a price if I turn this in. b. Relationship concerns Others will call me a snitch and may not share private information with me in the future. c. Lack of certainty I’m not positive there is an issue, I only have a suspicion. d. Personal culpability I would be reporting my own violation which would not make any sense, or would it? e. Relationship concerns I would be turning in a personal friend of mine. f. Not my responsibility I’m not in management, and I don’t want to get involved. g. Bad press As the manager of the area where a violation occurred, I don’t want to air my dirty laundry. Like the health care professional who wants to be most effective and efficient in performing their job, you need to be able to make an accurate diagnosis of what is wrong at your organization. To do that, you must have employees and stakeholders who are not afraid to speak up. If you can do this, your company value has likely just gone up

August • September 2014 • Hamilton County Business Magazine

Pe r s o n a l T r u s t s a n d E s t a t e s

10% – 30%! Why? Because when organizations are open, honest and truthful, they are much better able to identify and resolve their business problems head on and move to the next levels of efficiency or productivity. Hiding problems is never acceptable.

Creating a work culture that promotes ethical leadership starts with the very top. CEOs, presidents and Boards of Directors must be fully committed to working a plan to engage their subordinates and bring the code to life! They must let them know that if their environment is one of fear, they will not be able to identify the problems that are getting in the way of running the business effectively.

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For example, one CEO regularly asks each regional vice president how many ethics issues have been raised through the company’s ethics reporting line in the last month. If any region of the organization is not getting calls, the CEO wants to know why! The CEO knows that, business pressures being what are, there will always be conflicts that produce ethics and compliance challenges that need to be addressed. Formally promoting ethical leadership helps organizations operate more openly, honestly and truthfully. Where there is ethical leadership, employees are proud of where they work and what they do, and will step up to make sure wrongs get promptly reported, knowing they will be professionally investigated and resolved. HCBM

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P r o t e c t, G r o w a n d M a n a g e Y o u r A s s e t s

Job #:

Employee Pride

Personal Development

Dr. Charles Waldo

Why MBA’S Don’t Come with Guarantees Five things to consider if you are thinking about an advanced degree “So why are you thinking about going for an MBA? What do you hope to achieve? What do you expect an MBA will do for you?” For over fifteen years I helped counsel working adults who had indicated an interest in the Anderson University part-time MBA (Masters in Business Administration) program. These were the questions I usually began with in the conversation trying to get their questions answered and giving them a taste of realism about what they might expect during and after the program. Their usual answers were “An MBA will help me move ahead at my employer” or “I didn’t major in business in my undergraduate program and find that I now need to know and understand business lingo and tools” or “The MBA will make me more marketable if I want to change companies” or “I’m not sure but it can’t hurt to have one and see what happens.”

...most of these folks expected good things to happen almost automatically after receiving the degree. Not! These are all plausible goals and hopes. But I got the impression that most of these folks expected good things to happen almost automatically after receiving the degree. Not! I would share with them the “dirty, little secret” that there are MANY persons out there who have done very well without an MBA or other advanced degree or, in many cases, 12

even an undergraduate degree – such as notable college dropouts Bill Gates and Paul Allen (co-founders of Microsoft), Steve Jobs and Steve Wozniak (co-founders of Apple Computers), and Mark Zukerberg (founder of FaceBook). There are many persons reading this article who do not have a bachelor’s degree much less an advanced degree who are doing quite well, thank you. An MBA, regardless of the school where earned, does NOT guarantee anything. But, getting an MBA (or other types of college degrees) might improve the odds of success in these ways:

certain, higher-level positions to have an MBA or other kinds of advanced degrees. So having the advanced degree can help qualify you as a viable applicant – but certainly does not guarantee that you will get the job since all candidates will also have an advanced degree. But you “get into the batter’s box and take your cuts.” If a person wants to go into academia and teach full-time in a business department, the doctorate is usually a requirement for tenure, job retention, and promotion. A masters is almost always required for gaining acceptance into a doctoral program. Even if you just want to teach part-time at a local university or community college, an appropriate masters is usually the minimum educational credential required.

1. A good MBA program should expose students to the latest in functional and managerial tools, research, and thinking. It should develop holistic, analytical, critical thinking, and communication skills, especially persuasion. The key challenge is to find ways to use some of these new tools to increase 3. Some organizations have an “MBA your performance and that of your culture.” While not usually writemployer. ten into job descriptions or company personnel manuals, one only has to look around to see that those I watched the careers of many AU MBA grads and saw many who on the move have an advanced had figured out how to apply their degree. No advanced degree, no movement. It’s that simple. But one classroom learning to their work still has to perform. The MBA is just place – often before graduating. Promotions soon followed, some one qualifier, not a guarantee. pretty amazing. Unfortunately, 4. Another possible benefit of attendothers, even if they did well in the ing a part-time program filled with classroom, waited for something magical to happen at work and, working professionals, especially several years later, were still in the one that uses the cohort method (going through the program with same positions. “Use it or lose it.” the same group), is that of networking and relationship building with 2. For better or for worse, some fellow students. You might learn organizations require applicants for August • September 2014 • Hamilton County Business Magazine

of interesting, open positions with their firms or you might find a peer who would fit into your place. You might learn of their “best practices” that can be adapted to your employer. Some profs will organize students into “consulting teams” which tackle real problems at real organizations that tie into course material. The key is to reach out to your fellow students and give as well as get. 5. Going for an advanced degree on your own time might signal to your boss or others that you are serious about improving yourself and your job performance. The key is to fruitfully use the concepts and tools you are being exposed to in the classroom.

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Personal Responsibility Having an advanced degree such as a Masters of Business Administration is no longer a rarity. When I got my MBA back in the mid-60’s I was the first person in my employer’s headquarters unit of several hundred persons to have one. No more. Now, each May, in Indiana alone, thousands of part-timers and hundreds of full-timers graduate into the work world. In effect, you are just putting yourself on par with them degree-wise although your school and GPA might provide some separation. I tried to reinforce in prospects and students the concept of “packing one’s own parachute” – being personally responsible for high performance both in the classroom and on the job. MBA degrees (and others) do not come with guarantees…..but do offer a chance to increase one’s odds for success. When a prospect bought into that concept and enrolled, they usually performed with good things following. More education is good. High performance is critical.

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Charles Waldo is Professor of Marketing (ret.) from Anderson University’s Falls School of Business. He can be reached at cnwaldo@comcast.net. August • September 2014 • Hamilton County Business Magazine

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Focus: Education/Workforce Development

Hamilton County Gets Its First Full-Service College

The former Noblesville East Middle School

By Shari Held Photos by Mark Lee

he push for a Hamilton County University has been around since the 1990s, and gained steam with the creation in 2004 of the Hamilton County Higher Education Initiative. Although supported by 94-percent of the county’s voting population, the skyrocketing land costs and an ailing economy thwarted the initiative (see Filling the Higher Education Gap, HCBM: August/ September 2010. Our archive is available at www.hamiltoncountybusiness.com) But what a difference four years can make! Preparations are now in full swing to ensure Hamilton County’s first, fullservice campus of higher education, Ivy Tech Community College’s Noblesville Campus, will be ready to open this fall. It will be an asset to everyone.

Creating a sweet deal Ivy Tech was rapidly outgrowing its parking space at the Legacy Fund building in Carmel. It was looking for another Hamilton County facility that would enable it to expand its offerings. The county’s demographics are perfect: Fifty-percent growth from 2000 to 2010 and 39 percent of residents age 25 and older without an associate’s degree or higher. When the City of Noblesville suggested Ivy Tech take up residence in its East Middle School (the old high school), a series of events were set in motion that gave the project momentum. “Every business we talk to about coming to the county, and specifically to the City of Noblesville, asks about our labor force,” says Noblesville Mayor John Ditslear. “Ivy Tech will help people acquire skills, learn new skills or hone

in on existing skills. So, we’re excited about what Ivy Tech will bring to the area.” Noblesville was a perfect fit. It’s readily accessible. It was willing to assist with funding and resources. The 255,000-square-foot facility provided ample space for growth and was already set up as a school. Ivy Tech and Noblesville Schools had enjoyed a strong relationship since 1980 when Ivy Tech began offering classes there. And the heaviest growth in the county is in the Noblesville/Fishers area. “It’s ideal for us to be able to locate where are students are,” says Kathleen Lee, EdD, RRT, Chancellor, Ivy Tech Community College – Central Indiana. Many players at the state-, county- and city-level worked together to make it happen. But the passing of a school referendum set a domino effect in

August • September 2014 • Hamilton County Business Magazine

motion. It approved the expansion of the current high school to accommodate grades 9 through 12, freeing the old Freshman Campus to become the new East Middle School. That left the old East Middle School vacant, and the county purchased it for Ivy Tech’s use.

temperatures) “in the end it will look like a smooth transition.”

Enhanced educational opportunities

The Noblesville campus will be the second largest facility in the Ivy Tech system. On August 25, it will open its “It’s a win-win for everybody, especially doors to an anticipated 1,900 students. from a tax perspective” says Jeff Bragg, And Noblesville director of operations, Noblesville resident Jonny Schools. “We were able to avoid a lot of Rene Calderon costs by selling the facility, because if it will be one were vacant, we’d still have operating of them. He costs on it. We’ve actually lowered our dreams of overhead and operating costs because becoming we’re vacating 255,000 square feet and a sports only adding on 174,000 square feet.” journalist one day, but for now As Noblesville’s East Middle School he’s working Jonny Rene Calderon moves out and Ivy Tech moves in, full-time at they’ve been in constant communication Sagamore Ready Mix Concrete and and have embraced the spirit of part-time job at KFC to save for college. collaboration to create a smooth If Ivy Tech hadn’t opened at Noblesville, transition. The school system is even Calderon would have been forced to offering spare furniture to help reduce take a year off before college. “Ivy Tech Ivy Tech’s initial costs. “We have no opening in Noblesville opened a lot of contract with Ivy Tech, but we know doors for me, as a student with a fullour resources can help each other,” time job,” he says. “It provides flexibility Bragg says, adding that even though in my hours and I can easily get from there have been some hiccups (like place-to-place. I’m just thrilled it’s concrete freezing in last winter’s arctic opening so soon.” Come August 25, 10 first-floor classrooms will be ready. “Because classes run from 8 am to 10 pm, six days per week, that will still allow us plenty of space to offer all the basic college classes as well as some 100-level degree classes,” Lee says. Completion of the second floor will add 42 additional classrooms and labs. When finished, the campus will accommodate nearly 10,000 students, making it one of the largest campuses in Indiana.

Plan for new campus entry

Initially coursework will focus on Industrial Technology, Visual Arts & Communication, the Sciences, and Machining, Manufacturing and Robotics besides the basics. Students can earn in-demand technical certifications and associate degrees.

August • September 2014 • Hamilton County Business Magazine

“With the core of general education, they can also complete their first two years at Ivy Tech and then transfer to a four-year college or university, saving them about half the cost of their tuition,” Lee says.

Partnering with business “From day one Ivy Tech has worked with our economic development department and community businesses,” Ditslear says, “asking them what type of employees they were looking for and what training was needed to develop our future workforce.” In turn, the business community has stepped up to assist Ivy Tech with developing a meaningful and practical curriculum. For example, Hare Chevrolet has provided advice regarding Ivy Tech’s automotive program. And in addition to offering expert advice, SMC Corp., a Noblesville-based manufacturer of pneumatics, donated two CNC machines so Ivy Tech Noblesville students will have first-hand experience in CNC machining (the controlling of machine tools via computers). The overall goal is to provide a skilled talent pool for local manufacturing and high-tech industries so Hamilton County residents can enjoy good-paying jobs. Connecting with the community The Noblesville campus’ existing amenities—a gymnasium, an auditorium and sizeable gathering space next to the cafeteria—gives Ivy Tech more opportunities to be good neighbors. Although Ivy Tech has men’s and women’s basketball teams (Go Bears!) and a theater group, it won’t need ‘round-the-clock, daily access to these areas. The school is currently talking with local theater groups, Noblesville Schools and the Noblesville Parks Department to see if the campus can house some of their events. “We would love to structure some community partnerships that would allow the building to be utilized to its fullest,” Lee says. “We take community in our name very seriously.” HCBM 15

The Road Less

Travelled

Noblesville Daughter Pursues Unconventional Career By Patricia Griffin Mangan Photos by Mark Lee

hat are the chances of encountering a six foot tall attractive woman on the shop floor of a typical auto repair shop? It happens every day at Mendell’s Auto Repair Shop in Noblesville where Kelsey, daughter of owner Mike Mendell, works for her dad as a full time mechanic.

“I get more hands on information from my dad as to how to make things happen while school is more about books, measurements….” -Kelsey Mendell Kelsey started at Mendell’s about a year and half ago. Now twenty-four years old, she helped repair a car at 16

age thirteen when she liked to hang around her father’s shop and pick up pointers. One of the first cars she worked on was a l964 Impala. “I especially enjoy working on older and classic cars such as Thunderbirds, l970’s era Cutlasses and Firebirds,” she says. As time went on, she learned far more than pointers and was mesmerized by automobiles, how to keep them operable and safe for drivers.

Career Shift

financially independent, and now owns her own Honda and a three bedroom home in Westfield. She has a short commute and stays in shape by stretching and getting down on her knees or back while under a car. “I have weekends off to play softball, date, shoot my gun on land my dad owns in southern Indiana and time with friends,” she says. Changing careers meant more schooling at Lincoln Technical

Early on, this 2008 Noblesville High School graduate wanted to be a radiologist. She attended Ivy Tech for three full years before deciding that radiology was not what she really wanted after all. She fondly recalled her teen years in the shop watching her dad work, and changed her career path. Working as a full time mechanic changed her life. She became August • September 2014 • Hamilton County Business Magazine

diagnose trouble, Kelsey meets with customers and gives them advice. Some customers are surprised to see her in this role, but those who know her dad know he taught her well. She knows the shop lingo and how to talk to customers about their cars.

No longer do patrons view her as the receptionist, as they did at first. Older men sometimes prefer her dad to work on their cars and she understands. Once in awhile, a man will compliment her looks or kid her but she never receives a derogatory comment. And, though she’s perfectly capable of repairing cars on her own, this young woman frequently seeks her father’s advice. When her dad decides to retire, she will become the new owner of Mendell’s Auto Repair. HCBM

Institute and taking classes for l3 months. Her only regret is that she didn’t decide earlier to pursue her non-conventional job. “I get more hands on information from my dad as to how to make things happen while school is more about books, measurements and learning the internal parts of cars” said Kelsey. She has repaired hundreds of automobiles generally working on seven cars per day, five days a week, from 7:00 a.m. until 5:00 p.m. The dynamic duo (Kelsey and Mike are the only two mechanics in the shop) often eat lunch on the job.

The Next Generation Mike Mendell generally answers the phone but when he is out running errands or taking cars out to

August • September 2014 • Hamilton County Business Magazine

New Name, New Direction Fishers’ largest employer still services student loans worldwide

responsibility of a new company, Navient. The goal is to let both specialize and grow in their areas of expertise.

The Federal Connection Today, family finances are less of a barrier to college attendance because of taxpayer-supported student loans. Navient’s job is to help students fulfill their obligation to repay those loans, helping recoup taxpayers’ money. Navient services nearly $300 billion in student loans to 12 million customers, the vast majority of whom are federal loan recipients. The Fishers office plays an important role in helping students from around the world repay their loans. John Wright, MediaWright

Jon Kroehler, senior vice president of human resources, explained that Navient keeps account data, answering calls and inquiries from customers, and in the event that someone Jon Kroehler doesn’t make payments on time, counseling them on how to keep their account current.

By Deb Buehler

Fishers landmark got a new look this year. The sprawling Sallie Mae complex off I-69 has a new name and the company has a sharpened focus. For more than 40 years, Sallie Mae has helped students and their families navigate the corridors of financial aid for higher education. Last year the company decided to split, separating consumer banking from On the rooftop at the unveiling of Navient’s loan management, loan servicing and new sign are (l to r) Navient CIO Pat Lawicki, asset recovery. Fishers Town Manager Scott Faultless, NaviSallie Mae kept the banking business, while loan management became the

The Fishers Workforce

The Fishers location is ideal for Navient, says Kroehler, because the region offers a talented pool of professionals with a variety of backgrounds and education levels. At the same time, Navient offers a range of training opportunities for new employees, many of whom stay on ent VP Human Resources Betty Lonis, Fishers and advance within the organization. Chamber President Dan Canan, Navient Senior The vast majority of Navient VP Human Resources Jon Kroehler. employees in Fishers work on the August • September 2014 • Hamilton County Business Magazine

maintain a small office in Castleton but the Fishers and Muncie locations will be exclusively Navient. “In Fishers we have more than 1400 employees,” Kroehler said. “Muncie is home to about 700 employees and another 100 or so work in the Castleton office. The Fishers facility is also home to well over 300 IT personnel who work for Navient on contract from other firms.”

Navient workspace

information technology team. Others range from customer service to legal and human resource professionals. Those on the front lines are highly trained in federal student loan programs. Their primary focus is providing options to customers regarding their loan repayment strategy. The Fishers office also has a specialty team dedicated to serving military personnel; helping them understand the benefits available to them as well as options for loan repayment while on deployment. Although the Fishers location is the most visible, Navient has a Muncie location as well. Sallie Mae will

What’s with the name? The name Navient was chosen to reflect the company mission of helping people navigate a path to financial success. The E in the logo evokes a stylized ladder, meant to signify Navient’s goal of helping people climb to a more successful financial future. Sallie Mae evolved as a nickname for the company’s original title, The Student Loan Marketing Association (SLMA) but was eventually adopted as its official name.

The Navient office in Muncie is specifically focused on default prevention. Staff reach out to clients to help them find a way to avoid defaulting on their student loans.

Impressive Track Record Kroehler said that Navient is one of four service providers hired by the Department of Education to service student loans nationwide. It’s serious business. The consequences for default can be severe, according to the Federal Student Aid (FSA) office. Defaulting on student loans can make it difficult for a borrower to buy a home or car and can stay on their credit report for years. The federal government can withhold tax refunds and garnish wages to recover unpaid loans. Kroehler said that Navient works with students, particularly at the beginning of their careers when an entry level income may make it difficult to meet their loan obligations. Maintaining a good credit rating is a top priority. As a result, Navient’s federal loan default rate is 30 percent better than the national average. “A loan that is serviced by us has a significantly better chance of repayment,” Kroehler explained. “That makes us really proud to participate in federal programs and to do valuable work for the nation. Our staff and experience allow us do to this good job.” HCBM

August • September 2014 • Hamilton County Business Magazine

Profile

Teaching the arts, growing stronger minds The International Talent Academy

By Rosalyn Demaree

ow about this for a sound ROI?

Enroll your child in a course at the International Talent Academy (ITA) and you might discover the next Neil Simon or Van Cliburn. You’re bound to see his or her mind develop, says Tatyana Komarova, academy founder and executive director. Elementary students from throughout Hamilton County are writing, staging and performing theater productions at the

Carmel-based ITA. Pianists as young as 5 are competing in international competitions. Teens that began taking academy classes as youngsters are earning academic scholarships and graduating with distinction from high school. “We’re teaching them to be good people,” said Komarova, who emigrated in 1997 from Russia. “The arts are No. 1 for that.”

International Competition The International Talent Academy was established in 2006 and already schedules 25 short-term classes (including three for adults) in various locations around Carmel. Offerings range from Musical Art, Ballroom and Latin Dancing, and Show Choir to Team Building, Logic Games and Etiquette Kingdom. Last year, 336 students completed ITA programs.

piano lessons that also involved music history and theory.

An impressive accomplishment, many would say, especially considering the Israeli-born Komarova is a one-person administrative staff and teaches some of the classes herself.

She wanted to build “an arts palace for kids, the kind of beautiful building the Palladium is,” she said, adding that her proposal asked for a little more than $2 million. The palace would be filled with classrooms and venues for the various performing arts, where children could attend multiple courses and their waiting parents would be offered lessons to develop their talents and skills, too.

Apparently it didn’t keep her busy enough. Tatyana Komarova with ITA piano student Aksedep Adilet Sultan, who won Honorable Mention at the first Carmel Debut International Piano Competition.

Spring, 2014 performance “9 Dancing Princesses”; performed by Stage Adventures class (ages 4-7) at Brookshire Golf club.

Ballroom dance students Katerina Folkin and Brooks Orich

In just 5 months, she and a committee organized the Carmel Debut International Piano Competition, held over three days in June at the Tarkington Theater in the Center for the Performing Arts. It attracted 91 young pianists ranging in age from 4 to 19 from seven states and five countries, including Japan, South Korea and Israel. An ITA student, a 5-year-old, made it to the finals. “Those students that are that young and playing at such a high level are truly gifted,” said Komarova, who devoted six hours a week when she was a child taking

A classroom assignment The concept for the ITA came about through one of Komarova’s graduate classes at Ball State University. Her professor had the students develop proposals for a business and urged them to dream big.

ITA ended up starting on a much smaller budget and continues to look for business partners. In the early days, however, Komarova’s friend, Kumiko Brunson, urged her to ask Carmel Mayor Jim Brainard how the city could help. “It was so scary for me,” she said. “In my country, you cannot go and meet the mayor.”

Learn more International Talent Academy http://internationaltalentacademy.org/

August • September 2014 • Hamilton County Business Magazine

But Brainard’s reception allayed her fear. When Komarova shared her story, background and philosophies on teaching, parenting and the importance of the arts, the mayor talked about his musical background and his dream for the city. “He told me to ‘Do it. I will support you any way I can.’” Carmel has awarded several small grants to ITA and was a piano competition sponsor.

Perfect Fit “The International Talent Academy’s emphasis on elevating the performing arts in the minds of our children is a perfect fit for Carmel,” said Brainard in an email. “Having the ITA in our city is a welcome addition, further enhancing our mission to make Carmel a Midwest destination for cultural arts.” Everyone was a player and a worker in ITA’s spring theater production at Brookshire Golf Club.

Our Speakers Know When To SHUT UP!

“Adventures in Fairy Tales” was born when six elementary-aged kids, mostly girls, were asked what their dream role would be. Answers included Cinderella, Peter Pan’s friend Wendy Darling and Alice in Wonderland. The kids created story lines, scripted the performance, developed the stage design and determined what their costumes would be.

They worked hard, learned about the theater inside-out, had fun and nearly every one of them wore a tiara. “We’re making a difference one child at a time,” said Komarova. “Kids are afraid to perform because they’re shy. We want to work on their confidence. Parents are very appreciative of the uniqueness of our program.” HCBM

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www.mcgcad.com August • September 2014 • Hamilton County Business Magazine

Retail Roundabout

A Summary of Recent Retail Activity By Samantha Hyde

Northern Hamilton County

fish Swim School is coming to 11581 Geist Pavilion Drive. A new Culver’s is opening on the roundabout at Olio Rd and Southeastern Parkway near Exit 10.

Aqua-Tech Pool & Spa has opened at 120 S. Peru Street in Cicero. Just north of downtown Cicero, at SR 19 and Flannigan Street, new senior apartment complex Lakeside Gardens

Lakeside Gardens

is now open. The owners of Kercheval Garden Center at 2880 E. 241st Street have retired and closed the business.

My Toy Garden at 301 E. Carmel Drive is under new ownership. The former Salin Bank & Trust space at 452 E. Carmel Drive will reopen this fall as a new educational facility called The Urban Chalkboard. CASE Design is moving two blocks east and across the street to 99 E. Carmel Drive.

Petco is moving into the former Party Tree location at Merchant’s Square at 2160 E. 116th Street. The county’s first Accurate Manufactured Product Tilted Kilt Pub & Eatery is moving into Group (AMPG) has plans to build a 52,000 SF facility at 9755 Mayflower Park the former Zhu Lan Buffet location at 2293 E. 116th Street. Drive. Construction of the new St. Mary and St. Mark Coptic Orthodox Church Woodland Terrace of Carmel, a seat 12174 Shelbourne Road is complete. nior living community, is being built on Smokey Row Road just east of Old Jacquies Gourmet Catering is open at 9840 N. Michigan Road. Cincinnati Bell Meridian Street. Veterinarian Anthony Buzzetti is converting the former Lotus is moving into Five Parkwood Crossing Garden restaurant at 1085 N. Range Line at 510 E. 96th Street. Tom Wood Audi Road into a vet clinic with boarding and at 4610 E. 96th Street is renovating and pet spa facilities. Stanford’s at Clay Terexpanding its facility. race has reopened as Henry’s Pub & Grill. In May, Indiana Municipal Power Agency broke ground on a new 14,000 SF conference center at 11660 N. College Fishers Financial Enhancement Group has Avenue. Guardian Pediatrics is setting up an office at 11590 N. Meridian Street. opened an office at 9757 Westpoint Drive. A new Asian dining option, Mr. Tea and Mrs. Spicy, has moved into 7848 E. 96th Recover Fast Spa is open at 624 S. Street. Infinity Chiropractic has opened Range Line Road. Jack & Jill Children’s Shoppe at 727 Hanover Place in Carmel at 8974 E. 96th Street. City Center is under new ownership, as Pinnacle Chiropractic & Wellness has is the Rain Aveda Salon, which is now opened at Fall Creek Harbour Shops at called Pure Concepts. 10126 Brooks School Road. Sandstone Commons at 116th Street and Brooks Interior Design Therapy is now open School Road will soon be home to Pasat the Indiana Design Center at 200 S. sione Pane Italian Restaurant and a Range Line Road. Comic book store new Little Caesar’s. On the north end of Fanboys! opened this spring at 620 S. Geist, Sonic Tan has set up shop at 11392 Range Line Road in Monon Square Olio Road and the county’s second GoldShopping Center.

Carmel

St. George Orthodox Church

St. George Orthodox Christian Church has opened the doors of its impressive new Byzantine-style structure at 10748 E. 116th Street. Noblesville-based Grace Church is building a second campus across from Hamilton Southeastern High School at 126th Street and Olio Road. Downtown Fishers is welcoming more unique retailers, like gift shop Dahlia’s, which held its grand opening in May at 11631 Maple Street. Boys clothing store Roman & Leo opened in June at 8664 E. 116th Street. In October, Brixx Wood Fired Pizza is coming to the new mixed-use development The Depot at Nickel Plate. The Bureau of Motor Vehicle office at 3 Municipal Drive has closed and the building is being renovated to house the City Court and IT Department (currently in the Fishers Train Station). The Fishers Chamber of Commerce has also left the train station, which is slated for demolition, and is now at the Forum Credit Union headquarters on USA Parkway. The Sallie Mae office at 11100 USA Parkway is now Navient Corporation, a spin off from the student-loan company (see story on page 18). The Reserve at Hamilton Trace, located at 116th Street and Cumberland Road, is expanding and building new assisted living apartments and cottages. On June 19 Indiana Mother’s Milk Bank opened four new Milk Depots in the state, including one at the Indiana Blood

August • September 2014 • Hamilton County Business Magazine

Center at 7458 Fishers Station Drive. Body One Physical Therapy has moved into a suite at 10412 Allisonville Road. Cincinnati-based Graeter’s Ice Cream is opening a store at 9637 Ambleside Drive just east of SR 37 at 131st Street. Cornerstone Companies has plans for a new 3-story medical office building on Olivia Way near St. Vincent Fishers and IU Health Saxony hospitals.

Noblesville

Riverview Hospital has changed its name to Riverview Health to reflect its larger medical network. Mill Creek Self Storage at 120 N. Mill Creek Road is expanding its facility. Ivy Tech’s new Hamilton County Campus at 300 N. 17th Street opens August 25 for fall classes (see story on page 14) Servpro of Indiana is constructing a new product demonstration facility at 15274 Herriman Boulevard. The Golden Corral at 15755 North Point Boulevard has closed. A new building is planned at Greenfield Avenue and SR 37 and will house Floors for Your Home.

Westfield

A new Ricker’s Gas Station & Convenience Store is planned for 3334 E. 146th Street, just east of Carey Rd. Senior living community Woodland Terrace at Bridgewater is being built on 12 acres at Gray Road and 151st Street. Dr. Tyler Walden has opened a new dental office at 4011 E SR 32. Grand Luxe Salon & Spa opens in August on Poplar Street in downtown Westfield. Bilingual preschool Ambiguitos has

Ambiguitos

moved to a larger location at 203 Jersey Street. Greek’s Pizzeria is moving into the former Ambiguitos location at 205 Park Street.

Westfield Washington Schools sold its land along SR 32 west of Shamrock Road Noblesville Orthodontics has moved for a 14-acre mixed-use development into 17800 Cumberland Road. Noblesville dubbed The Junction. A new 5,000-seat Schools purchased 52 acres east of US 31 stadium is being built to replace the one on 276th Street and is swapping the land on the property. Biotech firm Algaeon with the Indiana National Guard Inc. is moving its operations from Indiain exchange for the armory at 2021 napolis to a new facility at 17406-17408 Field Drive. Tiller Court. Grand Park is now open to the public, with plans to build a 370,000 SF indoor soccer facility with a Jonathan Byrd’s restaurant inside. Sundown Gardens is moving from Carmel to a 16-acre parcel across from Grand Park at 186th Street

Rendering of Grand Park Soccer Facility

and Springmill Road. The Carmel property at 13400 Old Meridian Street has been acquired by St. Vincent Carmel Hospital. HCBM

Good Health is Good Business You are invited to exhibit at the

2nd Annual Hamilton County Health & Wellness Expo

Saturday Sept. 20th 2014

Hamilton County Fairgrounds, Noblesville Call 774-7747

Log on to www.hchealthexpo.com or email mcorbett@hamiltoncountybusiness.com for details on securing your space.

Indiana National Guard Armory

Zevacor Molecular is converting the former 71,000 SF Helmer facility at 14395 Bergen Boulevard into an isotopeproduction facility. Gandolfo’s New York Deli is moving into 14126 Bergen Boulevard next door to Towne Spirits & Fine Wines, which opened in May. Soma Intimates plans to open a new store at Hamilton Town Center, and Perkins plans to open its second Noblesville restaurant in the same area near Exit 10. August • September 2014 • Hamilton County Business Magazine

Your business on display every day! Call Tim at 270-4743 to reserve your space for 2015

timdig@townplanner.com www.townplanner.com Tim DiGioia, Owner 23

Dining Out

Breakfast or Lunch with a Side of Charm Rosie’s Place By Chris Bavender Photos by Mark Lee

Grandma Rosie would be proud.

A Morning Person

Bourgerie grew up in the restaurant Proud of the delicious food served at the business – her dad owns restaurants in Noblesville restaurant named in St. Louis – and she went to college with her honor. the intent of working in the field. Proud of the flaky pastries and other baked goodies customers snatch up almost as fast as they’re made. Proud of the hard work and perseverance of her granddaughter, Debbi Bourgerie, who opened the eatery in 2010 and has built the business to such a success that a second location is set to open in late summer in Zionsville. “She was a true redhead – a real spitfire of a character and always really interesting,” Bourgerie said. “She worked at the restaurant I was running for (my dad) and I was just out of college and she would come and do whatever she wanted. She was a real jokester – she liked to play jokes on people – just a character. The staff at Rosie’s are a tight knit group that likes to joke around and it’s kind of funny because I feel that part of her lives on here.” 24

“I’ve been cooking all my life. I went to culinary school and I always loved it,” she said. “The only reason I stopped doing it was because it doesn’t work well with trying to raise a family.” She and husband, Michael, moved to Carmel in 2002 with daughters Maddi, Ali and Katie. As the girls grew older (they are now 22, 21 and 18) she knew she wanted to get back into the restaurant business.

reason, Bourgerie said – she’s a morning person. “What I truly really wanted was the bakery - I really enjoy the baking aspect, but knew I needed to do more than that to be a successful business but because I am a morning person and love those hours we decided to try breakfast and lunch,” she said. “I wanted this to be fun and not get to be too much of a burden. We said if we don’t have to do dinner, we won’t and it’s worked out fine.”

Open Kitchen

Bourgerie’s day usually starts at 5 a.m.

“When I started seriously looking for something to do I happened upon the spot on the square and fell in love with it,” she said. “It felt like the right time and right thing to do.” With its tin tile ceiling and exposed brick walls, Rosie’s offers diners a side of charm with their breakfast or lunch. Dinner isn’t offered for one simple August • September 2014 • Hamilton County Business Magazine

The Zionsville site will feature the same look as the Noblesville Rosie’s with an open kitchen but will also have an open bakery so customers can see all the action. As for the prospect one - or all - of their children might follow in the family footsteps, Bourgerie said that’s not in the cards.

Initially she did all the baking herself but now four to five people are involved in the process. Everything is made from scratch – from the bread to soups, sauces and dressings – even the mozzarella cheese. Rosie’s even roasts its own meat.

“They’ve been involved in their own ways but they all have their own ambitions, which is wonderful. I think the biggest thing is just the fact that when I started this they’d never seen me work,” she said. “But, as the business has grown I think it’s been good for them to see what it takes and good for them as women to know they can do anything they want and set their minds too.”

“We really weren’t aggressively looking and we got a phone call to look at the space and it’s so similar to Noblesville and since the downtown area there doesn’t have anything exactly like Rosie’s we decided to do it.”

Grandma Rosie would be proud. HCBM

“I have cooks that come to work for me because they truly enjoy cooking,” she said. Guest favorites include the Caprese Eggs Benedict, French Toast, the Reuben sandwich, a Pastrami sandwich slathered with Cole slaw, and the Honey Chipotle Chicken Salad. Breakfast specials are featured all weekend. The menu changes seasonally and customers aren’t shy about letting Bourgerie know when a favorite item isn’t on it. “No one likes to see it change but then we get new things and they like those but we try not to make too drastic of a change,” she said. “We do daily specials and usually a couple of breakfast and lunch items so that’s when we try to bring back favorites. Often times we have the ingredients for the old items and if you ask if we can make it, we will.” Bourgerie is at Rosie’s seven days a week. Michael helps run the front of the 92-seat restaurant so she can concentrate on the kitchen. The two will split time between the Noblesville site and the new Rosie’s Place in Zionsville at 10 South Main St. when it opens this fall.

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August • September 2014 • Hamilton County Business Magazine

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The Pitch-In

Notes from all over the county The six Hamilton County Chambers are collaborating again this year for the second annual All-county Women in Business Luncheon. Scheduled for August 1st at The FORUM Conference Center in Fishers, the luncheon features speaker Caroline Dowd-Higgins, author of This Is Not the Career I Ordered: Empowering Strategies from Women Who Recharged, Reignited and Reinvented Their Careers. Here’s a short exchange conducted with Higgins this month. Hamilton County Business Magazine: Your book is about women who recharged, reignited and reinvented their careers. Why would women find it necessary to do so? Caroline Dowd-Higgins: Some women look for opportunities to recharge an existing career because they get stuck in a rut or bored when they are not playing to their strengths. Others want a more full-scale reinvention because they have been downsized, The Hamilton County Leadership Academy graduated its 23rd class. It includes: Dena Aleksa, Community Health Network; Cindy Benedict, City of Noblesville; Nicole Bickett, Mainstreet; Ryan Clark, City of Westfield; Andrea Davis, Indianapolis Business Journal; Mike Dawson, Cloudapt, LLC; Catherine Dixon, Booth Tarkington Civic Theatre; Tom Dooley, First Merchants Bank; Danyele Easterhaus, Student Impact of Westfield; Tammy Elmore, Meals on Wheels of Hamilton County; Susan Ferguson, Prevail, Inc.; Veronica Ford, RCI; Rob Garrett, Ameriana Bank; David Haboush, City of Carmel; Patrick Kelley, Insects Limited, Inc.; Courtney Knies, Mentors for Youth of DuBois County; Andrew Litke, Messer Construction Co.; Amy Matthews, Church, Church, Hittle & Antrim; Rita McCloskey Payne, St. Vincent Seton Cove Spirituality Center; Jason Morehouse, Beck’s Superior Hybrids; Chris Owens, Indiana Park & Recreation Association; Nancy Ramsey, JAG – Job’s for America’s Graduates; Paul Roberts, Always Best Care; Jason Rowley, CHA Companies; Cierria Schmalzried, BMO Harris Bank; Lisa Sheets, Carmel Swim Club; Todd Thurston, Hare Chevrolet; Jill Troha, United Way of Central Indiana – Hamilton County; Leslie Webb, Carmel Green Initiative; Jim Wolf, ELFCU Wealth Management. 26

lost a job, or burned out from stress and overwork. When women are happy and healthy in their careers it makes them more productive at work and impacts their families positively. Everybody deserves and opportunity to thrive in their career. HCBM: It often comes down to a choice between trying something new and taking a financial risk or staying with what you know and keeping financial security. How do you know when it’s time to take the leap? Dowd-Higgins: You are far more employable when you are employed so it’s rare that I would advise anyone to leave a current job without a new opportunity to pursue unless they had some financial means during the transition period. Unless it’s an egregious or harmful career situation that you face where you must leave quickly, I advise women to begin a stealthy search for new opportunities while they are still employed. It’s wise for anyone, even if blissfully happy in a career to have a growth and an exit strategy in mind at all times. Regarding risk, great things happen when you expand your comfort zone to try something new. This can lead to wonderful opportunities you never imagined. I believe each person has a different threshold for risk but I have grown to take on more risks now than I did at the beginning of my career and I am all the better for it.

As a part of their graduation requirements, individuals work as a team to complete a community project. This year’s projects included: • Early Childhood Curriculum Portfolio • HCLA Alumni Engagement • Hamilton County Trails Connectivity Audit • Non-Profit Leadership Connect • Youth Assistance Program Microloans Riverview Health will serve as the exclusive healthcare provider for Westfield Washington Schools’ students and employees. As part of the agreement, Riverview Health earns naming rights for the new football stadium.

Kevin W. Vanderground joined law firm Church Church Hittle & Antrim as a partner and will be based in Merrillville. At Indiana Members Credit Union, John Newett was promoted to senior vice president of operations, Mandy Emery to vice president of community involvement, Michael Murphy to vice president of business services, Scott Mann to assistant vice president of retail operations, Chantelle Sparks to assistant vice president of human resources, Justin Sinders to assistant vice president of finance. Terry Renick will serve as vice president of retail operations and Joel Tiede as vice president of operations.

Chaucie’s Place received a grant from the First Lady’s Charitable Foundation’s inaugural grant awards. It was among 28 non-prof- John Newett its statewide who received a total of $22,000. Chaucie’s Place Board Member Richard F. Taylor III, E.D. Toby Stark, First Lady Karen Pence

Scott Mann

Mandy Emery

Michael Murphy

Chantelle Sparks Justin Sinders

August • September 2014 • Hamilton County Business Magazine

Emily Barry joined Nickloy & Higdon of Noblesville as an associate attorney. Emily Barry

Secretary of State Connie Lawson announced the rules for crowdfunding in Indiana, allowing Indiana investors to direct their equity investments to homegrown Hoosier entrepreneurs through the Internet. Indiana entrepreneurs can raise up to $2 million and Indiana investors can invest up to $5,000 per opportunity. More at www. in.gov/sos/investinindiana.

Meals on Wheels of Hamilton County - $10,500 Noblesville Cultural Arts Commission - $3,000 Prevail - $10,000 Riley Children’s Foundation - $5,000

The Shepherd’s Center of Hamilton County - $10,000 Mary Dowling joined The YMCA of Greater Indianapolis - $15,000 Farmers Bank as a Vice Second Helpings - $3,900 President-Commercial Legacy Fund, Hamilton County’s communi- Hamilton East Public Library - $2,100 Lender in the Fishers office. ty foundation, awarded more than $160,000 Live the Way, Inc. - $4,000 to 13 non-profits in its spring round of Mary Dowling An additional matching grant of $15,000 allocations. William Ken- The awards include: in partnership with the Hamilton County nedy joined Convention and Visitors Bureau was made Boys & Girls Club of Noblesville - $10,000 Diabetic Youth Foundation of Indiana - $5000 to help build capacity at two county-based Salin Bank as Vice Presi- Englishton Park United Presbyterian arts organizations: The Hamilton County dent, Portfolio Ministries - $8,000 Artists Association and the Fishers Arts Manager and Gleaners Food Bank of Indiana - $20,000 Council. Habitat for Humanity Hamilton County - $7,500 William Kennedy Elizabeth Davis Elizabeth (Liz) Davis as Hamilton County Leadership South Bend-based Holladay Properties Assistant Vice President, Business Develop- Academy - $28,000 has committed to build a $20 million indoor Junior Achievement of ment Officer. sports facility at Grand Park Sports Campus Central Indiana - $5,400 in Westfield. HCBM

August • September 2014 • Hamilton County Business Magazine

Business News August & September Events

New Members

Ribbon Cuttings North Indy Mosquito Squad

The Voice Clinic of Indiana

American Business Investors, Inc. Bone Dry Roofing DeepBlue Security Solutions Jack’s Donuts Randstad Toshiba Business Solutions

The Joint Chiropractic Clinic

Founders Park Pavilion

BodyLife 360 Cast a Bigger Net Circle Loyalty Combined Worksite Solutions Diverse Staffing Green Sky Media Human Capital Concepts Kiss Kiss Bang Bang Salon L. Sue Meyer Independent Agent McAlister’s Deli New Roads Leadership NEXTFLY Web Designs The Pint Room Safe Transportation Training Specialists The Urban Chalkboard Walgreens Interested in becoming a member? Visit carmelchamber.com or call 846.1049.

Jack’s Donuts

Centier Bank

All – County Women in Business Luncheon Friday, August 1 | 12 to 1:30 p.m. FORUM Conference & Events Center

Leadership Lessons from Wise Women Hear Caroline DowdHiggins, author of This Is Not the Career I Ordered. Presenting sponsor:

carmelchamber.com  317.846.1049  21 S. Range Line Rd., #300A  Carmel, IN 46032

August • September 2014 • Hamilton County Business Magazine

UPCOMING EVENTS AUGUST

1st - Friday 11:30 a.m. - 1:30 p.m. All County Women’s Luncheon

FORUM Conference Center 11313 USA Parkway $20 Chamber members, $25 Guests Reservations Required

19th - Tuesday All County Networking Breakfast 7:30 a.m. - 9:00 a.m. Houlihan’s; Hamilton Town Center $15 Members, $20 Guests Reservations Required

20th - Wednesday 11:30 a.m. - 1:00 p.m. Chamber Luncheon “Ron Insana; CNBC”

FORUM Conference Center 11313 USA Parkway $20 Members, $25 Guests Reservations Required

23rd - Saturday 8:00 a.m. - 12:00 p.m. KID’s Day Fishers Farmers Market Six Municipal Dr. No Fee

27th - Wednesday 4:30 p.m. – 6:30 p.m. Business After Hours

RIBBON CUTTINGS 9 Round Kickbox & Fitness

14065 Mundy Drive Fishers, IN 46038

Community Health Network TBD (No fee)

SEPTEMBER

17th – Wednesday 11:30 a.m. - 1:00 p.m. Chamber Luncheon

Crown Senior Living 7960 N Shadeland Ave Indianapolis, IN 46250

“State of the Schools” FORUM Conference Center 11313 USA Parkway $20 Members, $25 Guests Reservations required

Pinnacle Chiropractic & Wellness 10126 Brooks School Road Fishers, IN 46037

18th – Thursday 4:30 p.m. – 6:30 p.m. All County Business After Hours Flanner & Buchanan Hamilton Memorial Garden 4180 Westfield Road Westfield, IN 46074 (No fee)

20th – Saturday 8:00 a.m. – 12:00 p.m. Fishers Farmers Market “Fall Harvest Celebration” Nickel Plate Amphitheater 6 Municipal Drive (No Fee)

August • September 2014 • Hamilton County Business Magazine

The Cellular Connection

11722 Allisonville Road, Suite 101 Fishers, IN 46038

FRESH FACES 1 and Only Fitness Adamson’s Karate Studios Anytime Fitness AXA Advisors, LLC Bella Vista Apartments Edward Rose and Sons COX Residential Diane Cassidy - F.C. Tucker Co. Inc. Energy Impact, LLC

Fifth Third Bank - Fishers Corner Financial Center Financial Enhancement Group, LLC Hope PT LLC Hot Box Pizza i9 Sports Indiana Gun Club Infinity Chiropractic LLC JC Hart - The Hamilton Longwood Restaurant Group DBA Zaxby’s Mathnasium of Fishers Northridge - Gracious Retirement Living Oasis Garden Therapeutic Massage Pet Supplies Plus Renewal By Andersen Sprint State Farm insurance The Cellular Connection The Depot at Nickel Plate The Flats at Fishers Marketplace The Original Pancake House 29

www.hamiltonnorthchamber.com

HAMILTON NORTH

Upcoming Events & HAPPENINGS JUNE Chamber Luncheon

Hamilton North/ THE Times scholarship winner Leah Knapp

UPCOMING EVENTS

AUGUST 2014

Friday, August 1, 12:00 pm Hamilton County Women in Business Luncheon The Forum Conference Center, Fishers

Tuesday, August 5, 7:30am Membership Breakfast

ICO Matt Garringer was our speaker at the June Luncheon

Red Bridge Park Community Building

Business of the Year - Erika’s Place Cheryl Hunter and Erika Flander’s accept the Business of the Year honors at the Taste on the Lake

Tuesday, August 19, 7:30am All-County Networking Breakfast Houlihans

SEPTEMBER 2014

Saturday, September 6, 12:00 - 3:00 pm HNCC Member Appreciation Picnic Location TBD

Tuesday, September 9, 11:30am HNCC Luncheon

Cicero Triathlon

Hamilton Heights High School

Thursday, September 18, 4:30 - 6:30 pm All- County Business-After-Hours Flanner & Buchanan Memorial Gardens

NEW MEMBERS

top female finishers

Morse Community Newsletter Lara McFerran Triathlon dude

top male finishers

photos courtesy of RDK Graphics

Taste of the Lake Hamilton North Chamber 70 N. Byron St. Cicero, IN 46034 317-984-4079

August • September 2014 • Hamilton County Business Magazine

Upcoming Events & HAPPENINGS SEPTEMBER 2014

18th – Wednesday – 11:30a.m. to 1:00p.m. All-County Business After Hours With Flanner & Buchanan Hamilton Memorial Park

“Leadership Lessons From Wise Women” Presented by Alerding CPA Group Featuring Caroline Dowd-Higgins, Director of Professional Enrichment Indiana University Alumni Association The FORUM Conference & Events Center 11313 USA Parkway, Fishers, IN $20 All Chamber Members/$25 Non-Members

19th – Tuesday – 7:30a.m. to 9:00a.m. All-County Networking Breakfast Houlihan’s Restaurant 14065 Town Center Blvd., Noblesville, IN $15 Members/$20 Non-Members

27th – Wednesday – 11:30a.m. to 1:00p.m. AUGUST MEMBERSHIP LUNCHEON Harbour Trees Golf Club Presenter: Bob DuBois, President/CEO of the Noblesville Chamber “The Noblesville Chamber: New Beginnings, New Opportunities” 333 Regents Park Lane, Noblesville, IN $18 Members/$22 Non-Members

NEW MEMBERS

4180 Westfield Rd., Westfield, IN

24rd – Wednesday – 11:30a.m. to 1:00p.m. SEPTEMBER MEMBERSHIP LUNCHEON “State of the City” Featuring Mayor John Ditslear, City of Noblesville

Harbour Trees Golf Club

333 Regent Park Lane, Noblesville, IN $18 Members/$22 Non-Members

Community Pride Award Winner Churches, businesses, and organizations coming together to serve the local community

Serve: Noblesville “Connects Compassionate Neighbors” by designating one week of Service projects to create a sense of pride and ownership in Noblesville. Pictured: Otto Berlin, Emmanuel Methodist Church; Pastor Teri Ditslear, Roots of Life Lutheran Church; Pastor Patrick Propst, Faith Community Church; Carolyn Omori, White River Christian Church; and Joe Rudy, Bethel Lutheran Church

August Chamber Open House

Pastor Teri Ditslear

August 21st 4pm to 6pm at the chamber office

Roots of Life Lutheran Church 115 Edgewater Drive, Noblesville, IN 46062 (317) 752-4772

Paul McKinney, Financial Advisor Waddell & Reed 9000 Keystone Crossing, Ste. 350, Indianapolis, IN 46240 317-663-8444 www.indyadvisors.wrfa.com Vali Wolfe, Regional Director of Sales & Marketing Courtyard by Marriott Noblesville 17863 Foundation Drive, Noblesville, IN 46060 317-770-7800 www.marriott.com

If you haven’t been able to join us yet, mark your calendar for the August Open House event here at the Chamber. Stop by for refreshments and a little bite to eat. Mingle with employees, board members and committee members. Learn more about how the Chamber is shaking up the traditional Chamber business model. Drop by for a few minutes or stay the entire time. It’s a casual way to get to know your chamber on a whole different level.

www.noblesvillechamber.com

1st – Friday – 12:00 pm to 1:30 pm All-County Women in Business Luncheon

NOBLESVILLE

AUGUST 2014

Congratulations Winners of the City’s 2014 Volunteer Awards The Noblesville Chamber played host to the City’s 2nd annual volunteer awards program at its May membership luncheon held at Harbour Trees Golf Club. This program was created in 2013 by Vision Noblesville to recognize Noblesville residents and Noblesville-based Organizations who voluntarily contribute their time and talent to the betterment of others.

Annie Lacy, Executive Director Senior1Care 11805 N. Pennsylvania Ave., Carmel, IN 46032 (317) 652-6175 www.senior1care.com Tom McGuinness, Owner Arrow – SEO 1592 Conner Street, Noblesville, IN 46060 (310) 753-4946 www.arrow-seo.com Duke Sturges, Owner Jennifer Dale, Manager Anytime Fitness 14300 Mundy Dr. Ste. 1200, Noblesville, IN 46060 317-200-8613 www.anytimefitness.comwww.indyadvisors.wrfa.com

Pictured: Bill Taylor All-Around Volunteer Anita Beck Faith-Based Volunteer Greg Ayers Mayor’s Volunteer Award Cindy Hass Dr. Earl Brooks Outstanding Environmentalist Todd Irwin Corporate Volunteerism (BlueSky Technology Partners employees, under the leadership of Todd Irwin, are active volunteers for seven different organizations in Hamilton County.) Griffin Janosky, David Pimley and Kai Strubel Exemplary Service Learning Chuck Layton Lifetime Achievement Award Not Pictured: Ty Chilton, Dane Jeon and Cameron Thompson

August • September 2014 • Hamilton County Business Magazine

Noblesville Chamber 601 E. Conner St. Noblesville, IN 46060 317-773-0086 Follow us at:

www.sheridanchamber.org

SHERIDAN

SPREAD THE WORD Are there others in your business who would like to know what’s happening at the Chamber? Add them to our distribution list by sending their contact information to chambermail@ sheridanchamber. org or calling the office at 758-1311.

Be sure to visit www.sheridanchamber.org for information on all upcoming events!

Upcoming Events & HAPPENINGS CHAMBER EVENTS The Sheridan Chamber of Commerce holds monthly luncheons on the fourth of each month

AUGUST 2014

4th – Thursday 4:30 - 6pm

Forum Conference & Events Center, Fishers

Millwood and Friends

All-County Women In Business Luncheon

Leadership Lessons from Wise Women Presenting Sponsor: Alerding CPA Group Supporting Sponsors: Campbell Kyle Proffitt, LLP, UN Communications Group and Krieg DeVault

19th – Tuesday 7:30 - 9 am

All-County Network Breakfast

Houlihan’s, Noblesville

Fast-paced joint networking event All-county Chamber events are presented through the collaborative efforts of the six Hamilton County Chambers of Commerce to acknowledge common business goals and recognize the value of expanded markets and networks across municipal lines.

28th – Thursday 11:30am – 1pm

Monthly Luncheon

Sheridan Public Library

Sheridan Community Schools Superintendent Dr. David Mundy will give us his perspective on Sheridan’s schools today and what lies ahead for them. Dr. Mundy joined SCS as the superintendent in January 2014.

Sheridan Chamber 101 E. Second St. PO Box 202 Sheridan, IN 46069 317-758-1311 Join us on Facebook and Twitter:

Business After Hours Networking

Meet up after work to network and socialize with other Chamber members and guests.

18th – Thursday 5 – 6:30pm

All-County Business After Hours

Hamilton Memorial Park

Meet up with members of Carmel, Fishers, Hamilton North, Noblesville. Sheridan and Westfield Chambers to maximize your networking opportunities.

24th – Annual Dinner

Please contact the Chamber office for details on this event. On Saturday, July 12 Sheridan’s MainStreet PowerMail was engulfed in flames. As the century-old building came down, the community came together to ask how they could help, bringing food and water for first responders who remained through the night. As was often heard that evening, luckily no one was injured. But the community did suffer a great loss and it’s appropriate to pause and note that fact. The building housed a successful business that is currently in limbo as insurance companies and investigators sort out details. Employees wait to see when jobs will return. Surrounding businesses are doing their own damage assessment, some operating out of other buildings, some closed until further notice. And the burned shell leaves a void, long-filled by one successful business after another, in Sheridan’s historic Main Street business district. The structure can’t be saved but its history will be remembered. Those are facts, unfortunately unchangeable. And the community now must ask, “what’s next?”

Sheridan, Indiana Chamber of Commerce @sheridaninchamb

SEPTEMBER 2014

1st – Friday 12 – 1:30pm

While we pause to recognize the loss and say thanks to those who responded, we look forward to the future and what will rise from the ashes. Kimberly Coveney, Executive Directory, Sheridan Chamber of Commerce August • September 2014 • Hamilton County Business Magazine

Peter Kageyama, Author of For the Love of Cities Monday, August 18 – 7:30 a.m. – The Bridgewater Club

AUGUST 2014

All-County Women’s Luncheon Caroline Dowd-Higgins, “Leadership Lessons from Wise Women”

1st – Friday

Economic Development Breakfast Peter Kageyama, Author of For the Love of Cities

Author Peter Kageyama’s, book, For the Love of Cities, is about the emotional connections that people have with some places versus others and the benefits that accrue to communities that are able to tap into that emotional wellspring.

18th – Monday

For the Love of Cities adds an exclamation point on the exceptional value of deepening the relationship that city dwellers feel for their neighborhoods by adding amenities such as parks, outdoor cafés, art galleries, trees, flowers and even sidewalks to create a meaningful sense of place. The book also explores the often-hidden, added value of creative entrepreneurs in creating a sense of place that attracts, nurtures, and retains citizens.

August Chamber Luncheon Dr. Mark Keen, “State of the Schools” 21st – Thursday

This event is a collaborative of the City of Westfield, Hamilton County Tourism, Inc., and the Westfield Chamber of Commerce. It is open to the public.

NEW MEMBERS Shana Tesner Adler Tesnar & Whalin 136 S. 9th Street Noblesville, IN 46060 317.773.1974 www.noblesville-attorney.com

Steve Holloway Westfield City Magazine 11157 Valeside Crescent Carmel, IN 46032 317.696.0674 www.westfieldcitymagazine.com

Quinn Shepherd Shepherd Insurance & Financial Services 111 Congressional Blvd., Suite 100 Carmel, IN 46032 317.581.9129 www.shepherdins.com

Lena Lucas Carmel & Zionsville Community Magazines 12313 Ostara Court Fishers, IN 46037 317.501.0148 www.townepost.com

Nikolas Pappas Gigi’s Cupcakes 2454 E. 146th Street Carmel, IN 46033 317.663.8553 www.gigiscupakesusa.com/ westfieldindiana

Lauralee Bates Jonathan Byrd’s Catering 100 Byrd Way Greenwood, IN 46143 317.881.8888 www.jonathanbyrds.com

Gert Roslender Aurelia Dance Studio 3198 E. State Road 32 Westfield, IN 46074 317.496.5254 www.aureliadancestudio.com

Toby & Melanie Miles Rail Epicurean Market 211 Park Street Westfield, IN 46074 317.804.8555 www.railepicureanmarket.com

SEPTEMBER 2014 September Chamber Luncheon Speaker & Topic TBA 18th – Thursday All-County Business After Hours 18th – Thursday Lantern Awards – Celebrating Community 20th – Saturday For more information and online registration, please visit: www.westfield-chamber.org

Vali Wolfe MHG Hotels 1220 Brookville Way Indianapolis, IN 46239 317.709.8354 www.mhghotelsllc.com

Mark Spencer Legacy Window and Door 136 E. Main Street Westfield, IN 46074 317.488.1464 www.legacywindowanddoor.com

All-County Networking Breakfast 19th – Tuesday

WESTFIELD

Economic Development Breakfast

www.westfield-chamber.org

Upcoming Events & HAPPENINGS

Gigi’s Cupcakes Ribbon Cutting – May 29

Westfield Chamber of Commerce 130 Penn St. Westfield, IN 46074 317-804-3030

Chris Reed Cast A Bigger Net 8515 Clearwater Lane, #311 Indianapolis, IN 46240 317.626.1177 www.castabigger.net

August • September 2014 • Hamilton County Business Magazine

J. Razzo’s 2 Ribbon Cutting – June 26 33

Hamilton County History

David Heighway

Danger and Death: Part of the Circus Mystique It also helped sell tickets Many modern advertising practices originated with the circus. Posters, parades and publicity stunts were all aimed at attracting ticket buyers. A particularly creative stunt ended in tragedy here in Hamilton County in the 19th century and probably wouldn’t be repeated today. The county has had its share of circus performers. Antonio Migasi (1820-1902) was an acrobat who was part of an internationally famous pioneering circus family. The Antonio Brothers Circus was formed in the early nineteenth century and was one of the first real circuses in the Antonio Brothers Circus United States. Antonio married a woman from Hamilton County, eventually settled here, and is buried in Strawtown Cemetery. Other locals worked in the background areas of the circus, such as Bandmaster Robert Jamison (1864-1908) and valet/cook Henry Whitman (1885-1960). Some worked on the edges of the main show, such as medicine show performer Rufus Kellam (1883-1963). 34

The Triple Somersault

comrade in The one performer that stands out for his inadverthis manner, tent contribution to promotion was Noblesville’s particularly Frank Stark (1842-1862). He was a circus acrobat since they who fatally injured himself in an attempt to had probperform a daring feat. According to the Daily ably not State Sentinel of August 11, 1862, Stark was in known him Indianapolis and had told a group of friends that personally. he had performed a triple somersault while with a They also circus in Canada. It was a very dangerous stunt and played over had only been done successfully in 1839, and then the grave Grave of Frank Stark only in practice. Several performers had broken of a local their necks attempting it before an audience. It horse dealer named Hamblin Shepard (1822-1867) was not done successfully in performance until who had sold horses to the circus. 1881. His friends tried to discourage him but Stark was insistent. A one hundred dollar bet may have His friends tried to discourage him had something to do with it. A springboard was set up in a grassy lot northwest of the city. As the Sentinel said, “At the first leap he timed twice and a half, when his hands slipped and fell, his forehead striking the ground, but he saved himself from injury by throwing out his hands. At the second attempt he went over twice and fell upon the back part of his head and shoulders, severely injuring his spine.” He lingered for a short while in pain and then died.

Honoring the Circus Dead The story picks up again in 1869, when the Adam Forepaugh circus, one of P.T. Barnum’s great rivals, was touring the country and made a stop in Noblesville. The Noblesville Register reported that on the evening before their performance, the circus band played a dirge over Stark’s grave in Riverside Cemetery. When asked why they did this, they told the reporter that, “since Stark was killed, the band of every show that has passed here has paid similar honor to his remains”. The Register commented on how touching it was that they would honor a departed

but Stark was insistent. A one hundred dollar bet may have had something to do with it.

This happened again in 1878 when the Sells Brothers’ circus was in town. The circus band performed a dirge, put flowers on the grave, and shed a few tears. While these tributes were very touching, it didn’t seem to occur to anyone at the paper or in town that this would be a way for the circus owners to get some free publicity. Tasteless as this may seem, this sort of thing was typical practice for a circuses of the time. Forepaugh was considered to be as much a publicity genius as Barnum. Whatever the owners’ motives might have been, the performers were probably very sincere.

Forepaugh Circus

August • September 2014 • Hamilton County Business Magazine

BUSINESS RESOURCE DIRECTORY

Advance Man One of the staff members of the Forepaugh circus who might have planned this was John J. Justice (1825-1880), who also was originally from Noblesville. He was an “agent” or “advance man”, which was the person who came to an area before the circus to make arrangements and do promotion. He was the one responsible for getting advertisements in the paper and putting up posters all over town. Although Stark never worked for the Forepaugh circus, Justice may have actually known him and the story of his death. There was yet another local connection to the 1869 Forepaugh show – Warren N. E. Slate, aka Professor Harry Slate (1834-1881). He was a clown, tumbler, and ringmaster with the circus. In later Warren N. E. Slate aka Professor Harry Slate

years, during the off-season, he did sleight-of-hand magic work in New York with his wife, one of the daughters of Judge Earl Stone of Noblesville. Slate had married her in 1870. He may have owned property in Noblesville and did some special charity performances here, but died in New York and was buried there. As traveling circuses began to fade, there was less need for this kind of activity and Stark was slowly forgotten. Still, the events around his death make for an interesting view of 19th century attitudes about how to get the word out.

David Heighway is the Hamilton County Historian

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Rotary International

Rotary brings together business and professional leaders to provide humanitarian service, encourage high ethical standards in all vocations, and help build goodwill and peace in the world. Each club meets weekly. For more information on the Noblesville Midday Rotary Club, contact President Scott Smith, 773-2090

August • September 2014 • Hamilton County Business Magazine

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