MDBCONNECTS 2015 - 2 by Malaysian Dutch Business Council

Makers & Drivers of Business & Commerce

shell aec - oil & gas FACT FINDING JOHOR work BLAH BLAH monitor BLAH

MDBC GOES NORTH & SOUTH, WHILE IN KL A DUTCH ICON LAUNCHES A LANDMARK

ISSUE: 2ND edition 2015

Charter

Distribution

International transportation

Supply Chain Logistics

Customer Service Dangerous Goods

Air Cargo

Transport Insurance

Sea-Air Solutions Customs Clearance Value Added Services Sea Cargo

Project

Cold Chain Logistics

Own international network

SPOT - Tracking & Tracing Contract Logistics

Dynamics in Logistics ► Transports by Air, Sea, Rail, Road ► On all continents and in all seas of the globe ► 24/7 transparency all over the world ► With Accuracy. Reliability. Transparency. Passion ► Perfect Supply Chain for our customers cargo-partner Network Sdn. Bhd. (Formerly known as cargo-partner Logistics Sdn. Bhd.) Suite B610-B611, East Wing, Wisma Consplant 2 No.7, Jalan SS16/1 47500 Subang Jaya, Selangor, Malaysia Email

mykul@cargo-partner.com

Phone

+60 3 5636-2228

we take it personally

www.cargo-partner.com

TMF Group navigates businesses cross borders seamlessly With over 100 wholly-owned offices worldwide, TMF Group offers a comprehensive range of compliance and administrative services which are critical for clients from a financial, reputation and risk management perspective. Our services are delivered in each country by our expert staff, professionals who have the key local knowledge and speak the language. Contact us Kuala Lumpur’s office 10th Floor, Menara Hap Seng, No. 1 & 3, Jalan P. Ramlee, 50250 Kuala Lumpur, Malaysia T. +60 3 2382 4288, F. +60 3 2382 4170 malaysia@tmf-group.com

Labuan’s office Brumby Centre, Lot 42, Jalan Muhibbah, 87000 Labuan F.T., Malaysia T. +60 87 593 828, F. +60 87 417 242 labuan@tmf-group.com Penang’s office Suite S-21-H, 21st Floor, Menara Northam, 55 Jalan Sultan Ahmad Shah, 10050 Penang, Malaysia T. +60 4 210 7118, F. +60 4 210 7111 malaysia@tmf-group.com

www.tmf-group.com The TMF Group consists of a number of companies worldwide. For details of TMF Group’s regulated companies, please see: www.tmf-group.com.

CONTENTS MEMBERS

DIALOGUE

MDBC EVENTS / 11

RANDSTAD / 26

MDBC HR Forum Factfinding Trip to Johor Interchamber with MABC

MEMBERs news / 16

CULTURAL IMPACT / 27 &SAMHOUD / 28

MY Services / 33

COMMUNITY

NEW MEMBERS / 34

MDBC PENANG / 15

SOCIAL / 38

STUDENT INTERNSHIP PROGRAM / 23

MDBC HR Forum Tastes of Europe Fest Johor and Penang Factfinding Trips Interchamber with MABC

BIG STORY AN INSIDE LOOK / 20 GREEN BOARD / 31

THE BIGGEST THING WE MOVE IS TIME

EMBASSY NEWS / 25 CONFERENCES & EXHIBITIONS / 29

/11 /20

/31 We all come from the world of ‘big’. A world of big projects and big machines. A world in which it is Mammoet’s role to move objects - no matter their size - for customers in a range of heavy industries. We provide solutions for lifting, transporting, installing and decommissioning large and heavy structures. We could talk for hours about the equipment we use, and about how sophisticated and powerful it is. But all that power means nothing without a plan. In fact, we believe our business isn’t about size. It’s about: time. Uptime. Turnaround time. Time to market. To our customers, time is the currency that matters most. That’s why we strive to bring their deadlines forward. It’s an integrated, daily effort shared by everyone at Mammoet. Having faced almost every conceivable challenge in over two hundred years, we have developed a way of working based on three pillars: innovative engineering, careful planning and above all else, safe delivery. Sometimes, by deploying our expertise in the design stage, we can even help our clients to optimize their project as a whole. That’s how we move time for our customers. So time isn’t set in concrete. Or forged in steel. It’s not even all that heavy. And yet, it’s the biggest thing we can move for you. For more information, please call Gilbert Tan Commercial Director APAC at +65 9455 6839. Or send an e mail to: Gilbert.Tan@Mammoet.com. Discover more on www.mammoet.com

MDBCONNECTS 2ND ISSUE 2015

Meet the new vice - chairman: jacques hartman Dear MDBC Member, Growing, Active, Excellence These 3 words represent everything we want MDBC to be, and become even more of: a growing, active and professional business council delivering excellent services and opportunities to its members, connecting Dutch and Malaysian business men / women and companies who are doing business in Malaysia and / or The Netherlands. In 2013 I joined the Board of Directors; As a Board Member, I became responsible for the Student Intern Program (SIP) Committee. SIP is a great service to our members as it gets young and eager talented students from The Netherlands for a 5 month period to help out with all sorts of projects and research topics, while offering students a great international working experience. Last year, the Malaysian government made significant changes in their visa application process, changes which left some of our members confronted with HR compliance challenges and leaving some of our interns without

student visas. The SIP Committee stepped in to help guide and advise the MDBC team on navigating these challenges, hopefully resulting in a smoother transition in complying with these new Government guidelines. In May, I was asked to succeed Remco Koster as Vice Chairman of the Board and lead the Executive Committee (ExCo). The ExCo supports our Executive Director, Marco Winter, in more strategic tasks, besides providing governance and advice. The main reason I accepted this role was that I am always keen to improve the services offered to our members, and to understand where we can further extend our support & services. To this end, our members will soon be asked to participate in a survey which will provide us with valuable insights. Your input will help us to shape the strategy of the MDBC for the next 3 â&#x20AC;&#x201C; 5 years. More information on this survey will be distributed to all members soon.

better understanding your needs and requirements, and what role the MDBC can play for you. I would like to express my sincere appreciation to Remco Koster, who has led the ExCo for the past few years; he will remain in the ExCo so that we continue to benefit from his expertise and enthusiasm. This same appreciation extends to all Members of our Board, who spent a lot of their valuable (and scarce) private time to support our members and the MDBC team on a voluntary basis. Jacques Hartman, Vice Chairman Mobile: +6012 371 6998 Email: jacques.hartman@cevalogistics.com

I am very much looking forward to hearing from you, whether it is via our survey or directly. I am always open to

MDBC BOARD OF DIRECTORS Mr. Zainul Rahim Mohd Zain, Chairman Hibiscus Petroleum Berhad

Datin Sandra van Hellemond QPA Sdn Bhd

MDBC Executive Director: Mr. Marco Winter

Mr. Jacques Hartman, Vice Chairman CEVA Logistics (Malaysia) Sdn Bhd

Ms. Barbara Voskamp Voskamplawyers

MDBC Patrons:

Mr. Michael Brouwer, Treasurer Silverstreet Malaysia Sdn Bhd

Mr. Wouter van der Weijden &samhoud

Ms. Maayke Mannaert Netherlands Embassy

Mr. Philip Kunjappy Sime Darby Berhad

Mr. Remco Koster Woodwing Asia Pacific Sdn Bhd

Mr. Suerd Polderdijk Frames Asia Pacific Sdn Bhd

Datuk Merlyn Kasimir Former CEO of Matrade

Honorary Member of the Board:

Mr. Jack Ang Markant (M) Sdn Bhd

H.E. Mr. Harry Molenaar Netherlands Ambassador

Y.B. Datoâ&#x20AC;&#x2122; Sri Mustapa Mohamed Minister of International Trade & Industry Y.B. Tan Sri Rafidah Aziz Patron, Malaysia - Europe Forum Malaysian Dutch Business Council Unit 808, 8th Floor Wisma Lim Foo Yong 86 Jalan Raja Chulan 50200 Kuala Lumpur Tel : 603 - 2722 8335 Fax : 603 - 2141 8335 Email : info@mdbc.com.my Website : www.mdbc.com.my

MDBCONNECTS 2ND ISSUE 2015

CALENDAR

Aug

Sept

THUR 6 / 2:00pm

TUE 8 / 11:30AM

Efficient Business Travel (TBC)

SUN 23 / 8:00AM

ASEAN EU Business Summit Mandarin Oriental Kuala Lumpur

TUE 25 / 6:00pm

Rabobank International Business Day ft. ASEAN Seminar and Luncheon Utrecht, The Netherlands

TUE 22 / 10:00Am Visit to DiGi (TBC)

Interchamber at The Tavern (TBC) Guinness Anchor Berhad Tavern

NOTICE:

MDBC members will receive personal invitations for these functions by email once all details are confirmed. All events/dates to be reconfirmed.

MDBC PREMIUM PARTNERS 2015

TMF

GROUP MDBCONNECTS 2ND ISSUE 2015

Silverstreet is a Wholesale Bulk SMS provider with almost 15 years of experience in the industry, covering more than 800 networks in the world. Silverstreet's mobile messaging solutions and innovative, highly scalable communication platform continually provides our clients with unique, reliable and secure solutions to help grow their business..

Bulk SMS

Number Lookup

Mobile Connect

Virtual Mobile Numbers

Mobile Communicator

May turned out to be a very busy and most interesting month for the MDBC. The always-important, wellattended and interactive HR Forum was followed by fact-finding trips to Johor and Penang.

MDBC Human Resources forum 2015 MDBC’s popular Human Resources (HR) Forum consistently provides new and exciting information, valuable lessons learned, discussion topics, practical case studies and ultimately, the best meeting place to discuss current issues with the experts in HR. This important and informative meeting of HR practitioners ensures the sharing of practical, efficient solutions and best practices across all industries and sectors, from large multinationals to SMEs. This year’s HR Forum was an extra special event with the Malaysian debut of RealEx, an interactive theatre performance that helps people initiate change through an innovative experiential learning method that creates instant resolution for communities, organizations and personal success. RealEx is based on Exchange Theatre, an interactive and transformational theatre that originated in France 20 years ago. It is a powerful tool to engage an audience

on crucial discussions in a unique way: after watching a short scenario, spectators are coaxed into performance, where they are encourage to enact an alternative narrative to what they have just seen, with the desire to test an insight or find a solution to a contentious issue or situation. The second half of this year’s forum featured presentations by MDBC members Randstad and &samhoud. Randstad’s Employment Market Analyst for the Asia Pacific Region gave a presentation on “The Future of Work”, which looks at how work will evolve, and how companies need to adapt based on the demographic, social, and technical change that is sweeping across Asia. A copy of the presentation is available on the MDBC website under The Library. &samhoud’s Senior Consultant and Partner were also on hand to highlight why being a “Great Place to Work” is one of the key success factors in attracting and retaining talents these days. &samhoud,

Below Top: Panelist l to r: Suerd Polderdijk (General Manager, Frames Group), Wouter van der Weijden (Partner, &samhoud), Steve Shepherd (Employment Market Analyst, Randstad Asia Pacific), Marie Tseng (Director, Cultural Impact). Below Bottom: Attendees during the HR Forum presentations Right Top: Actors from the RealEx presentation emerging from the audience. Right Middle & Bottom: Audience members from the HR Forum joining the RealEx actors on stage to run through a scenario.

the MDBC Sustainability Awards 2014 winner in the “Innovation Pioneer” category, was honored with the Great Place to Work in the Netherlands for a fourth time under the medium sized enterprise category. They shared their best practices on how to build a Great Place to Work within an organisation and shared their knowledge on how fun elements can lead to better performance. The &samhoud presentation can also be found on the MDBC website. A panel discussion was held immediately after the presentations by Randstad and &samhoud. For more photos from this event, please see page 38. MDBCONNECTS 2ND ISSUE 2015

TRIP TO JOHOR On 13 and 14 May, MDBC members were invited to a very unique and comprehensive 2-day fact-finding trip to Johor. Joining us at this event were members of our colleagues DutchCham Singapore, as well as the Netherlands Embassies in Malaysia and Singapore, inclusive of the two Dutch Ambassadors, H.E. Harry Molenaar (Malaysia), and H.E. Jacques Werner (Singapore). Attendees had an exclusive opportunity to see the developments and meet the main players at the Pengerang Integrated Petroleum Complex (PIPC) and were able to get a complete overview on Doing Business in Johor, learning all about Iskandar and Nusajaya. Day 1, Stop 1: The Pengerang Deepwater Terminal is a RM5 billion project located in Pengerang, South Eastern Johor, one of the Malaysian Government’s Entry Point Projects. The vision: to transform Pengerang into the Rotterdam of the East. As a regional energy port and gateway to the region, Pengerang can potentially serve 3 billion people in Asia. Upon completion, the Pengerang Deepwater Terminal will be able to handle the storage, blending and distribution of crude oil, gas and petroleum products. Our delegation received extensive briefings from VOPAK, Dialog Group Berhad, Johor Petroleum Development Corporation and PETRONAS on the current and future developments at the Pengerang Integrated Complex. In addition, Boskalis presented on the reclamation construction works phase 1 which it had undertaken. PIC’s sheer magnitude with the RAPID Project (Refinery and Petrochemical Integrated Development) and associated facilities makes it the biggest undertaking of its kind in South East Asia. The first phase of the project is being undertaken

MDBCONNECTS 2ND ISSUE 2015

by a joint venture company (Pengerang Independent Terminals Sdn Bhd) comprising DIALOG, Vopak, and the Johor State Government. Vopak, which is headquartered in Rotterdam, is the world’s largest independent tank storage provider and specializes in the storage and handling of liquid chemicals, gasses and oil products. According to PITSB’s Managing Director Law Say Huat, what has been achieved since commencent in 2009 is quite amazing. A similar size set-up in Singapore took 20 years to complete. Also, the jetty’s berthing facilities for very large crude carriers are unique in the region. According to Petronas’ Adnan Harun, PIC’s capacity of 300,000 crude oil barrels per day (BPD) is twice the size of all other faclities in Malaysia together! Mohd Yazid Jaafar and Izhar Hifnei Ismail of JPDC added that Pengerang covers 31% of all NKEA investments. Stop 2: To Kota Iskandar, the Johor Government centre. Here we received an extensive welcome by the Johor State Economic Planning Unit, Johor State Investment Centre, MIDA Johor and IRDA (Iskandar Regional Development Authority), and were given a complete overview on Investment Opportunities in Johor. Stop 3: That evening, the delegation was treated to an excellent cocktail reception hosted by Eco World Development Sdn Bhd, the developers of several housing estates and business parks in Malaysia and specifically in Johor. Our participants were very interested in the beautiful mock-ups of the EcoBotanic homes and the Eco Business Parks - the integrated industrial hubs in Tebrau. Day 2: The day started with combined briefings in Nusajaya by i2M Ventures and Medini Iskandar Malaysia (MIM).

i2M Ventures, a wholly-owned Khazanah subsidiary, is the Business Services / Shared Services & Outsourcing (SSO) investment promotion specialists for Iskandar Malaysia; Medini is a greenfield development spanning 2,230 acres designed to become the Central Business District of Iskandar Malaysia. The heart of Nusajaya is surrounded by established signature developments such as EduCity, Pinewood Iskandar Malaysia Studios, Puteri Harbour and LEGOLAND® Malaysia. All these could be seen during the bus-tour of the area,

Above: At Johor State, with EPU and MIDA officials Below: Law Say Huat leading the tour of PITSB’s Centre Control Room, while Dialog’s Dato’ Captain Abdul Rahim Aziz explains the Pengerang Marine Operations

while the group also made a stop for a briefing at Frost & Sullivan’s Global Innovation Centre. The group then went back to EduCity to pay a visit to the Netherlands Maritime Institute of Technology (NMIT), please see page 16 for details. The 2-day trip concluded with a visit to MDBC member-company HQ Pack, where Operations Manager Tan Wen Chong gave a tour and explanation of the manufacturing facilities. Managing Director Erwin Gravenberch also provided a briefing on his experiences as an entrepreneur on doing business in Johor. Top left: Representatives of Petronas, JPDC, Dialog, Boskalis and VOPAK with the 2 Ambassadors and representatives of MDBC and DCS Left: The jetty at the Pengerang Marine Operations Pictures right: At HQ Pack Pictures below: At Eco World Botani Gardens (left) and at Medini Iskandar Malaysia (right)

INTERCHAMBER WITH MABC MDBC held the annual interchamber with our Australian colleagues at the Malaysian Australian Business Council (MABC) on 26 March at the Australian High Commission. The interchamber

kicked off with a talk by Anthony Dass (Chief Economist, AmBank Group) on the Global Economic Outlook for 2015 - 2018. Focused on the G3 and the developing Asian Economies (China,

India, Philippines, Thailand, Singapore, and Malaysia), the talk also provided insight into Malaysia’ structural issues and the country’s potential growth. Guests were able to network after the talk with dinner and drinks provided. A few guests went home with lucky draw prizes provided by both MDBC and MABC. For more photos, please see page 39. Left: Attendees at the briefing Below: Anthony Dass and MDBC Board Member Datuk Merlyn Kasimir during the networking portion of the evening.

MDBCONNECTS 2ND ISSUE 2015

ORGA is an independent company with over 35 years of experience in the development, design, manufacturing and maintenance of high quality explosion proof electrical equipment, obstacle lights and marine aids to navigation. Our products are used worldwide on petrochemical plants, offshore installation, ports and harbours and have achieved a reputation for quality and reliability. ORGAâ&#x20AC;&#x2122;s products and services remain competitive without compromising safety, quality assurance or after sales services. ORGAâ&#x20AC;&#x2122;s products are developed and manufactured according to all international standards (IALA, ICAO, FAA, CENELEC, ATEX, etc). For more information, please visit us at www.orga.nl

SEA ORGA SDN BHD (798744-H) Office Suite 11-10, Level 11 Wisma UOA II No. 21, Jalan Pinang 50450 Kuala Lumpur Malaysia T +60 3 2162 7877 F +60 3 2161 1877 info@orga.nl www.orga.nl

MDBC PENANG DUTCH EXPERTISE IN URBAN INFRASTRUCTURE

Together with the Embassy of the Kingdom of the Netherlands, MDBC invited members for a visit to Penang of a Dutch delegation with expertise in Urban Infrastructure. In 2013, the ‘Penang Paradigm’ was published by the Penang Institute: a holistic framework which aims for economic growth, liveability and sustainability and social development & inclusion. Parts of the Penang Paradigm include a third link to the mainland, effective public transport and green technology. As Penang is planning an integrated transport system overhaul, which involves a revamp of all transport components (including improved highway network systems, LRT, trams, Bus Rapid Transit (BRT) as well as new ferry services or perhaps even a tunnel between the mainland and island), ideas for the improvement of public transport systems including rail and water modes, bicycle lanes and bus lanes were welcome.

The companies and representatives of the Netherlands Embassy and MDBC welcomed by Penang Chief Minister YAB Lim Guan Eng

On 20 May, the following Dutch companies made presentations in Penang: * Boskalis: “Boskalis and the Sustainable Development” * Fugro Geospatial: “Increased Efficiencies in Transport Asset Management” * Heijmans: “Sustainable Solutions for Smart Cities” * Van Oord: “The World of Van Oord” * Weijenberg: “Past Architectural Design Works” The session concluded with an opportunity for individual business meetings and networking. The following day, the delegation had the opportunity to visit a few locations on site, such as the bicycle lanes, the Penang riverswamp, and the expansion/development on the mainland near the entrance to the new bridge.

Above: The Chief Minister indicating the main focus points on the map of Penang State Below: Explanation of the mainland infrastructure developments by Mohd Rizal Abdul of the Seberang Perai Municipal Council

MDBC Penang Chapter representative Mr. John Benoist p/a TMF Administrative Services Suite S-21-H, 21st floor Menara Northam 55, Jalan Sultan Ahmad Shah 10050 Penang Tel: + 6012 525 1520 penang@mdbc.com.my

MDBCONNECTS 2ND ISSUE 2015

2nd Edition 2015

Members achieve landmarks, launches and expansions!

KUALA LUMPUR, MALAYSIA

ONE RINGGIT

Members News

The Netherlands ranks among the top 5 countries for FDI data center projects.

Menara Shell Offices A Landmark For Enhanced Collaboration, Eco-Friendliness, and Continued Confidence In Malaysia Shell Malaysia last April held the officiating ceremony of its Kuala Lumpur offices in Menara Shell, which was also the Shell Group’s first project in the Asia Pacific region completed under its Connect Programme for new ways of working and enhanced collaboration. “For a number of years, Shell occupied premesis in 10 physical locations in the Klang Valley. Today, we have rationalized our footprint to 2 locations - Cyberjaya and KL Sentral. These offices have been designed to be easily accesible by our employees, customers and business partners, eco - friendly and help reduce our carbon foorprint; thanks to Tan Sri Salim for delivering us a LEED Platinum building, the first of its kind in KL,” said Iain Lo, Country Chairman of Shell Malaysia Limited. Speaking at the ceremony, Guest-ofHonour Datuk Dr. Rebecca Fatima Sta Maria, Secretary-General of the Ministry of International Trade and Industry said,

“Shell Malaysia is one of Malaysia’s longstanding corporate citizens with a legacy of over 120 years in the country. I am delighted that it continues to demonstrate its confidence in Malaysia by establishing its new offices here in Menara Shell. The Government is committed to maintaining a dynamic and progressive business environment for attracting more potential investors. We will continue to develop and implement initiatives that will bring us higher up the value chain in key areas such as business performance, finance and operation management, marketing capability, management and talent development, and innovation.” The new Kuala Lumpur offices in Menara Shell are the latest by the company to demonstrate its confidence in Malaysia through longer-term investments, innovation-sharing, and local impact. Earlier this year, Shell broke ground for a new production support building in Sarawak, which will include one of the

NMIT rescuesim launch The Netherlands Maritime Institute of Technology (NMIT) recently launched their new simulator system “RescueSim - Incident Command Simulator”. The launch coincided with MDBC’s recent two day fact finding trip to Johor. Attended by members of MDBC, our colleagues from DutchCham Singapore, and the Netherlands Embassies of Malaysia and Singapore, the visit to NMIT included a short briefing and tour for delegates to learn more about NMIT. It covered matters such as a discussion of Malaysian - Dutch cooperation, building a talent pool for maritime sector within Johor and Iskandar, Nusajaya and the launching ceremony of RescueSim.

MDBCONNECTS 2ND ISSUE 2015

RescueSim is an incident management simulator that prepares safety and security professionals for incidents by letting them train in a realistic virtual environment, without dangers, costs and time associated with traditional training. With RescueSim, users can try different response strategies for each incident. Professional Instructors can easily build any incident scenario using the intuitive toolbox and have full control over events during the exercise and change the incident real time. Launched by H.E. Harry Molenaar, also present at the launching ceremony were NMIT Founder Captain Razali Yaacob and Head of the NMIT Incident Command Simulation Center, Major Shuhaimi Shahidan.

largest laboratories for upstream oil and gas in Malaysia. The state-of-the-art lab in Miri will be built to the industry’s best practices for lab design and will house cutting-edge analytical instruments to accommodate the growing number of both equipment and staff.

KUALA LUMPUR, MALAYSIA

Members News

regus expansion and flexible workplaces Flexible workspace provider The Regus Group is expanding its’ current network of office space in Malaysia to include more areas outside of Kuala Lumpur. Its’ latest centers are located in the new market in Financial Park Labuan and Johor Bahru City Square (JBCS), bringing its’ total number of centers nationwide to 22. Regus helps companies introduce flexible work practices, such as giving employees more choice over where and how they work. Flexible workspaces can also help companies in Malaysia to adopt more productive HR practices, such as flexible and remote working. According to Regus research, over six in ten (63%) firms in Malaysia now think that seamless remote management is possible and almost threequarters (72%) of respondents believe that flexible working adds significantly to productivity and enables businesses to save money. Regus Country Manager Vijayakumar Tangarasan said, “With this launch, Regus now has 22 centers in Malaysia. We believe that there’s serious untapped

potential here, and that’s why we chose to be there as our first centre in that new market. With our research data showing that almost two-thirds of Malaysian companies believing remote management is a significant aid to productivity, the launches of the new business centres in Labuan and Johor Bahru are a positive step forward in validating those findings and will encourage more firms to make flexible working a reality.” Regus’s global research gives clear evidence of the benefits of flexible working. In a survey of over 20,000 business executives, 76% of respondents in Malaysia said flexible working leads to greater productivity. Regus’ growth and investment in Malaysia is part of a rapid expansion of its network across Asia Pacific. Regus Malaysia has now extended their Malaysia network to Kuala Lumpur, Selangor, Penang, Kota Kinabalu, Labuan and Johor. The group plans to open 5 more in Brunei, Ara Damansara, Shah Alam, Klang and Penang.

2nd Edition 2015

Parkroyal Kuala Lumpur Sunset Cocktail

Mark Losi, Shannon Hobb, Simon Brooks and Vivienne Tang (Sales Manager, Parkroyal Kuala Lumpur)

In conjunction with Global Hotel Alliance (GHA) Week which was recently held to build awareness of hotel brands under GHA, a Sunset Cocktail was held at the Orchid Club Lounge at the Parkroyal Kuala Lumpur. Hosted by Mark Losi (General Manager, Parkroyal Kuala Lumpur), Adele Ang (Area Director of Sales, Parkroyal Kuala Lumpur) her team and associates from the Front Office department, the networking evening was attended by a mix of GHA members and Orchid Club guests.

MDBCONNECTS 2ND ISSUE 2015

KUALA LUMPUR, MALAYSIA

BESI LISTED ON EURONEXT AMX

BE Semiconductor Industries N.V. (BESI), a leading manufacturer of assembly equipment for the semiconductor industry, announced recently that it will now be included in the Euronext AMX Index effective as of the start of trading on March 23, 2015. Euronext announced this change on March 5, 2015.

Members News

2nd Edition 2015

i3M’s Leadership programme i3M Group Sdn Bhd, which provides customized educational services, organized the Malaysia – Netherlands Leadership Programme last June. Held at Nyenrode Business University, the inaugural programme saw the participation of top management of Malaysian companies across different industries. Besides the insightful lectures on globalisation and innovation, the group had an opportunity to visit worldrenowned multinational companies such as Philips, Unilever, and KLM. These MNCs shared their first-hand experience on innovation and tackling business challenges in the current economic climate. At the Philips high tech campus in Eindhoven, the latest innovations in terms of health and

wellbeing were showcased, including products that have not yet been officially launched. Unilever meanwhile, explained its sustainable innovation strategies (picture below), whereas KLM focused on its best practices in business model innovation. By the end of the week, participants left with new insights and knowledge; they also benefited from the enormous networking opportunities with peers from local and international companies. Of course, they also managed to soak up some typical Dutch culture and visited a few unique attractions, which completed this overall successful leadership programme. For information on the intake for the Spring 2016 Programme, please visit www.i3mgroup.com.

Richard Blickman (President & CEO, Besi) commented, “We are pleased to be included in the Euronext Amsterdam’s AMX mid cap index reflecting the positive financial and share price performance we have experienced over the past years. Thsi move is expected to further increase shareholder interest and liquidity in the market for Besi’s shares.”

MDBCONNECTS 2ND ISSUE 2015

AN INSIDE LOOK: SHELL MALAYSIA According to the International Energy Agency (IEA), an estimated 270 billion barrels of oil lie beneath the ocean floor. As the global population increases, energy demand is also increasing, driving international oil companies (IOC) and national oil companies (NOC) to explore the depths of the ocean to tap the potential energy sources beneath the surface. MDBC member Shell has been a pioneer in deep-water oil and gas exploration for decades, delivering more than 20 deep-water projects across the globe and contributing a wealth of knowledge and technology to the sector. Active in Malaysia since 1891, Shell’s business activities in Malaysia are Upstream International, Downstream, and Projects & Technology. They have also established several hub businesses in Malaysia, which provide services and expertise to the Asia Pacific region and, in some cases, globally. Backed by over a century of history and presence in the country, Shell is the petroleum retail market leader in Malaysia, catering to one – third of Peninsular Malaysia and half of Sabah and Sarawak’s market requirements. Apart from being one of the country’s largest networks of retail stations, Shell Ma-

laysia’s operations also include the world’s first commercial gas to liquid (GTL) plant in Bintulu, Sarawak, and a refinery in Port Dickson, Negeri Sembilan. Under production sharing contracts with PETRONAS, Shell is the largest natural gas producer in Malaysia. At the helm of this organization is Iain Lo, Chairman of Shell Malaysia. Originally from Sarawak, he is a civil engineer with a Master of Science degree from the University of California, Los Angeles (UCLA). Lo joined Sarawak Shell Bhd in 1990 as a field engineer building offshore platforms. He believes that as the current country chairman, he has the opportunity to develop Malaysia’s talent pool, besides making an impact on Shell’s business and growth. “Malaysia is an important market to Shell and we continue to have confidence in the country. Shell has been in Malaysia for over 120 years and there are still many opportunities for Shell to contribute to the nation. Our investments, innovation, and local impact continue to support the country’s aspiration to become a developed, high – income nation,” said Iain Lo at the recent officiating ceremony of its Kuala Lumpur offices in Menara Shell (which is also the Shell Group’s first project in the The Gumusut - Kakap platform offshore from Sabah.

Iain Lo (Chairman, Shell Malaysia)

Asia Pacific region completed under its Connect Program for new ways of working and enhanced collaboration). The new Kuala Lumpur offices in Menara Shell are the latest by the company to demonstrate its confidence in Malaysia through longer term investments, innovation sharing, and local impact. Recently, Shell broke ground for a new production support building in Sarawak, which will include one of the largest laboratories for upstream oil and gas in Malaysia. The state of the art lab in Miri will be built to the industry’s best practices for lab design and will house cutting edge analytical instruments to accommodate the growing number of both equipment and staff. Malaysia is also home to the Gumusut Kakap platform. According to Lo, “We are the largest foreign oil producer in Malaysia, our flagship Gumusut Kakap project has an annual peak production of 135kbpd. GK is Shell’s first deep-water project in Malaysia, and we’re very glad to bring our 30 years of experience at the forefront of deep water technology to unlock Malaysia’s deep water potential.” A Joint Venture (JV) operated by Shell is developing the Gumusut-Kakap deep-water field with partners ConocoPhilips Sabah, PETRONAS Carigali, and Murphy Sabah Oil. The Gumusut-Kakap deep-water field

MDBCONNECTS 2ND ISSUE 2015

AN INSIDE LOOK

is located 120km offshore from Sabah in water depths of 1,200 metres, approximately two and half times the height of the PETRONAS Twin Towers. Nick Turner, Malaysia’s Deep Water Venture Leader, says: “Gumusut-Kakap changes the landscape for Malaysia,” and at peak production contributes up to 25% of Malaysia’s oil production. Safely and successfully delivering the project has resulted in increased energy production. The project is the first of its kind in the country, boasting the utilization of innovative technologies. The platform is the first deep-water semi-submersible floating production system (FPS) in Malaysia. The hull floats on four large columns which are partially submerged and anchored to the seabed using 12 two kilometre chains. The capacity it provides, along with its mobility, means it could easily enable future energy discoveries in the area, using the platform as a hub. The platform itself weighs approximately 40,000 tonnes, equivalent to 30,000 medium-sized cars. Not only did the team deliver a mega-project never before seen in Malaysia, it safely completed a then record-breaking 23,000-tonne onshore lift when it raised the platform topsides in order to place the hull underneath. Another point of pride for the project is that the platform was built entirely in Malaysia and directly involved 5,000 workers during the construction. Constructing the platform and its components in-country allowed local staff and Shell the opportunity to work together, using Shell’s deep-water expertise to boost the local company’s capabilities. Shell brought in experts from the Deep Water Centres of Excellence in New Orleans, Louisiana and Houston, Texas in the United States. The centres brought in talent and technology during the construction phase, transferring deepwater knowledge to position Malaysia as a regional deep water hub.

able. Shell has a glorious track record in Malaysia, we have leading businesses in the Upstream and Downstream at present, but today’s tough environment will test our resilience. We have seen these downturns before – we prevailed then and we will prevail

again. We have the experience, the Brand, the technology, the financial strength and the people to succeed. I am confident we will have a bright future in Malaysia,” said Iain Lo. The Gumusut-Kakap topsides

“Despite the success of the past, we will face intense challenges in the year ahead, the days of easy oil are over. Today, we have to face the challenges of deep water, contaminated gas, aging assets and depleted oil and gas fields. Oil prices have dropped dramatically but costs have not reduced as sharply, so we have to find more efficient ways of working in order to remain profitMDBCONNECTS 2ND ISSUE 2015

LET’S FUEL THEIR IMAGINATION TO THINK OF MORE INNOVATIVE ENERGY SOLUTIONS. How do we meet the growing energy needs of the modern world? Not just for today, but long into the future? It’s a complex question to which there is no simple answer. Whatever happens collaboration is essential. And a better mix of different, sustainable energies. At Shell we’ve been working with schools and universities around the world for more than 25 years on the Shell Eco-marathon – an innovative competition that challenges students to design, build and drive some of the most economical vehicles possible. The current record holder is capable of travelling 3771 km on the equivalent of one litre of fuel. It’s an incredible figure. But one we hope to beat this year. And is an example of how we’re working together to help develop a mix of energies that can power and sustain all our lives long into the future. Let’s broaden the world’s energy mix.. www.shell.com/letsgo

STUDENT INTERNSHIP PROGRAM MYLAPS MDBC member MYLAPS Malaysia opened its representative office in 2013. A subsidiary of MYLAPS Sports Timing which has its headquarters in Haarlem, the Netherlands, and regional offices in Australia, Japan, Malaysia and the USA. MYLAPS Malaysia started participating in the Student Internship Program (SIP) back in 2013. According to Raymond Perin (General Manager, MYLAPS Malaysia Representative Office), the advantages of the program are that the students are matched by MDBC and that MDBC takes care of the visa paperwork. From the latest batch of interns, MYLAPS now has 2 students. Their main assignment is to conduct market research on the relevant sports market in the Asian region. “For MYLAPS, this market research is very valuable, it gives useful information on the sizes of the various markets and our market share. With that information we can make decisions on the markets to approach in the coming period” says Perin. “Along with the market research, we al-

TASCO TASCO Berhad is a rapidly growing logistics service provider, reaching a revenue of MYR 500 million during the last fiscal year, with plans to expand even further. They first participated in SIP last year with their first student arriving in April, 2014. After positive experiences with both batches of students, Tasco decided to increase their participation to two interns with the current intake. Tasco Berhad’s DGM Business Development Division, Jeroen Hendriks with Reno Werner and Dion Liqtvoet at the Tasco offices in Shah Alam.

ways try to get the students involved in our technology and customers, and let them participate in events which are timed with MYLAPS equipment. Our current interns, Silke Wigbold and Hilbrand Abma, organised and timed their own event for the local Dutch community during the KL Car Free Sunday,” added Perin. Studying Small Business and Retail Management at the Hanze University of Applied Sciences in Groningen, Hilbrand Abma started his internship in February with MYLAPS. Silke Wigbold is a fourth year student at Hotelschool The Hague and began her internship in March.

this, we get a lot of opportunities to visit different events at the most amazing locations. It is really nice to see how well the MYLAPS equipment works. We also got the chance to organize our own event, which was a great working experience with Katelijn Sinke (MDBC intern), the people of the Dutch Association, DBKL, the Netherlands Ambassador and MDBC. Together, we were able to make this event a success. We look forward to all of the other experiences we are sure to have with MYLAPS during our internship here,” added the interns. Raymond, Silke and Hilbrand with participants at the timed event they organized for the local Dutch community at a recent KL Car Free Morning.

“We both really enjoy our time at MYLAPS. At the office we only have a small team which encourages us to work closely together and allows us to get to know our colleagues very well. MYLAPS is open minded and they give us a lot of freedom to make this internship as interesting and challenging as possible,” said Silke and Hilbrand. “Our main task is really interesting because you also learn a lot about these countries during your research. Besides Reno Werner (3rd year Logistics Engineering student at NHTV University) and Dion Liqtvoet (3rd year International Logistics & Economics student of NHTV Breda) are both conducting market research for Tasco. Reno is currently doing market research on the Malaysian health care industry. Tasco is considering distributing medical devices and / or pharmaceutical in Malaysia. The tasks Reno is working on provides insight and an important overview of the Malaysian Healthcare market. He is also conducting an internal supply chain analysis to see which assets and / or resources are missing. After both, a gap analysis will be made to provide the company with an overview about the tactical and operational steps that should be taken so that they can serve the healthcare market. Dion is working on automotive market research with a focus on the domestic market, the results of which will provide Tasco with more knowledge regarding the logistic aspect of operating locally. He is also actively involved in internal projects, making this internship a fulfilling experience so far.

“The company culture at Tasco is a warm and welcoming one, from the operating staff all the way up to the Managing Directors,” commented Dion. When asked about why he chose to participate in SIP he added, “I dreamed of being able to do an internship in an exciting and beautiful country like Malaysia. After being here for almost 2 months, I know I made the right choice in coming here. I’m having a great time and will take this experience with me for the rest of my career,” shared Dion. When asked about their participation with SIP, Tasco responded, “The added value of interns from Holland is seen in the high level of academic research and thinking they display. We see that this produces good results and helps the company answer questions it wouldn’t have had the time for. Another important feature is the spill over effect of having western educated students mingle with our own younger local employees. In all fairness this goes both ways, whereby we see the interns also learning fast about Malaysian (business) culture”.

MDBCONNECTS 2ND ISSUE 2015

NETHERLANDS EMBASSY NEWS

KINGSDAY RECEPTION, THE DUTCH CUSTOMS ATTACHÉ, AND DUTCH PRESENCE AT OGA 2015 KINGSDAY RECEPTION On 27 May, Dutch communities all around the world celebrated Kingsday. The Dutch national day, which is also the King’s birthday, is an excellent opportunity to showcase what the Netherlands is all about, as well as strengthen the relationship between Malaysia and the Netherlands. With a small embassy consisting of only 15 employees in total, organizing a big event like this takes a lot of time and effort. Everyone from the embassy was involved in some way, but a core team of six people was initially responsible for organizing the entire event. Months in advance, the team started planning this event which would take place at the ambassador’s residence. Hosting the national day celebration at the residence rather than a hotel involves a lot of planning and organization. Food

and drinks had to be arranged, along with the set up which included a tent, sound system, bars, tables, and decorations. Learning from last year’s event, the decision was made to have a floor included in the tent which was set up in the garden, enabling everybody to keep their feet dry. This beautiful transparent tent with floor was very well received by our six hundred (!) Dutch and Malaysian guests, and was just one of the many elements that pulled together to create what some have said was the best national day celebration ever hosted in KL. As the embassy does not have a big budget for an event like this, we are ever so grateful to our sponsors; we know that without them, we could never have realized such a well received event. Most sponsored in cash, some in goods, food or drinks. Either way, a big, big thank you to all of our sponsors!

CUSTOMS ATTACHÉ

Rick Ligthart visiting Royal Malaysian Customs

Customs attaché Rick Ligthart visited the embassy in June to tell us a bit more about his work. Rick Ligthart is stationed in Singapore but his work concerns the entire South-east Asian region. The Dutch Customs department has several attaché’s all over the world to help improve import and export between the Netherlands and other countries by working together and trying to streamline paperwork and procedures on both sides. This should, in the end, decrease the time that companies spend on customs procedures, thus saving companies not only time, but also money. Also for Malaysia, Dutch Customs is looking for more ways to ease import- and export procedures on both sides.

NETWORKING RECEPTION WITH THE IRO DURING OGA 2015 A BIG SUCCESS! Even though the drop in oil prices lately would predict otherwise, Oil & Gas Asia had it’s biggest exhibition ever this year with a total of ten halls. Dutch companies were present at the Dutch Pavilion that was organized by Dutch organization IRO. The pavilion was very successful and attracted many visitors, including customers, suppliers and agents. In these times where the sector is in turmoil, building strong relations is even more

important, so the IRO asked if the embassy would host a networking event, as we had also done in previous years. This year we opted for a networking dinner at the residence on June 3rd that was very well received. All the Dutch companies that participated in the Dutch pavilion were present. They were able to make many contacts with both Malaysian and other Dutch companies in the sector. MDBCONNECTS 2ND ISSUE 2015

DIALOGUE

RANDSTAD: WORKMONITOR Work vs. Private time: Blurred lines Randstad is one of the world’s largest recruitment and HR services providers, with Asia Pacific operations in Singapore, Malaysia, Hong Kong, China, Australia and New Zealand. The Randstad Workmonitor was launched in the Netherlands in 2003 and now covers 33 countries around the world, encompassing Asia Pacific, Europe, and the Americas. Published four times a year, it makes both local and global trends in mobility regularly visible over time. The Workmonitor Mobility Index, which tracks employee confidence and captures expectations surrounding the likelihood of changing employers within a six month time frame, provides a comprehensive understanding of job market sentiments and employee trends. In addition to measuring mobility, it provides insights into employee satisfaction and personal motivation, as well as explores sentiments around key trends sharing the world of work for employees every quarter. According to the Randstad Workmonitor Q2 2015 survey released recently, seven in ten (69%) employees in Malaysia believe that their employers expect them and their colleagues to be available by phone and e mail during their holidays.

Results show that Malaysian employees are finding it hard to switch off from work completely, even during their holidays because they liked to stay involved (47%) as opposed to their counterparts in Singapore (41%) and Hong Kong (39%). Director of Randstad Malaysia, Ryan Carroll, said that the ever-changing landscape of information, communications and technology in Malaysia is causing many employees to find difficulties in striking a work - life balance. “74% of the employees surveyed suggested that employers expect staff to be available outside office hours; these extra work hours do not result in productivity.” “Employee retention remains a key challenge in Malaysia and as we are moving towards a workforce that is mainly dominated by Gen Y who prioritizes their relationship and lifestyle rather than work, it is important that employers take practical action to encourage employees to switch off outside of work.” “Not emailing outside of work hours, setting clear priorities to allow employees to schedule tasks over a reasonable period of time, limiting how often employees can take work home are some ways

57% say their employer expects them to be available outside regular office hours

80% 70%

89%

“Although BYOD is enabling and supporting employees to work more hours, and these hours help the bottom line of the organisations, not being able to disconnect from work completely may eventually impact employee satisfaction which organizations cannot afford to go through in this talent scarce environment.”

79% 75%74%74%73% 67%67% 63%63%

60% 57%

The report also shows that more than half (56%) of employers in Malaysia have a ‘bring your own device’ (BYOD) policy in place. Whilst BYOD enables a new kind of accessibility that is unmatched by a traditional cubicle environment, employees may feel pressured to be constantly connected if not managed properly.

“To maximize the benefits of BYOD, management can support by educating their employees on the importance of switching off during non-working hours,” Carroll concluded.

100% 90%

that employers can try to cultivate a good work - life balance culture in their organization,” said Carroll.

62%

60%59%

58%

56%56%56%

53%53%53%

50% 40%

52%51%50%

49%48%48%47%

46%

45%44%

43%42%42%

40%

The Randstad Workmonitor survey also found that: * 85% of the surveyed employees are willing to work related calls and e mails when its convenient outside regular office hours; * 68% of the surveyed employees are willing to respond to work related calls and e mails immediately outside regular office hours; and

30% 20% 10% 0%

Randstad Workmonitor 2015 wave 2 - June 2015

* 63% of employees surveyed do not mind handling work related matters on their own time.

DIALOGUE

Cultural Impact: RealEx BRINGING IDEAS INTO ACTION

Text by Marie Tseng (Director, Cultural Impact) When it comes to implementing change, one of the biggest challenges for corporations and HR practitioners is to translate concepts and ideas into actionable behaviours. REALEX offers an innovative and powerful tool by engaging the audience to witness, acknowledge, reflect and take action on situations that require change at the workplace. During our latest performance at the MDBC HR Forum on 29 April, we prompted HR professionals, entrepreneurs, and corporate leaders to watch, debate, and react to situations of gender tensions in the workplace. After watching scenarios inspired by real life situations, the audience at the Forum were encouraged to reflect on them, share ideas and, most importantly, were compelled to help the characters on stage. Suerd Polderdijk, General Manager of Frames Asia Pacific Sdn Bhd, commented, “I was surprised to hear that the sketches were real life cases. I was left feeling, does this really happen?” The answer to that question came from the audience themselves. After having performed the play, our Game Master checked with the audience to see if the incidents they had just seen felt familiar. A murmur of approval came from the floor. Neo_Ad_MDBC_117x75mm_FA.pdf 1

This is the first strength of REALEX: to allow the audience to identify with a situation, exposing challenges people encounter in private and public organizations in Malaysia. What happened next was a lively discussion on how the women on stage could improve their situations. This is the second strength of REALEX: to provoke thoughts and discussions, liberating a spontaneous dialogue that opens a spectrum of responses to the situation. WOMEN AT WORK is not about blaming society or their employers for the situations women find themselves in, it is about helping them to explore better ways to respond to difficult situations, which ultimately can help them perform better. The audience were then encouraged to experiment and to find solutions to the challenging situations exposed. The spectators became ‘spect-actors’ when some members of the audience actively contributed to the play. They could see the impact of their interventions ‘live’ and reflect even further about their relevancy and efficiency. As mentioned earlier, the difficult part in bringing change to an organisation is to move from concept to action. Ryan Carroll (Country Manager, Randstad Malaysia), 6/18/15 8:58 AM clearly saw the value of REALEX: “It is

a good tool for discussing the execution of behaviors rather than just the ‘do’s and don’ts’. Often people are aligned on the concept but are not sure how to execute”. He concluded that REALEX gives people the opportunity to explore different responses and behaviours. However one person expressed concern, “We had a few courageous and outgoing personalities in the room that stepped up immediately. I am curious if it will work among other kinds of audiences, I would imagine it may take some prompting for the audience to come forward and participate.” This reservation brings me to the third and most powerful strength of REALEX. People who come in, not knowing what they are about to experience, will be challenged to get out of their comfort zone. As an immediate outcome, they will be surprised to experience a ‘live’ response to their actions. Whether they took the challenge to go on stage or simply watched from their seats, REALEX had an impact on everyone in the audience. We saw that at the MDBC forum when, after the REALEX session, a speaker’s gender biased remark triggered an immediate reaction from the public! If you would like to know more and receive news about REALEX, contact us at Cultural Impact.

CMY

MDBCONNECTS 2ND ISSUE 2015

DIALOGUE

&samhoud: OUR STORY BEING A GREAT PLACE TO WORK

Nur Hamurcu (Managing Partner, &samhoud Asia) & Wouter van der Weijden (Partner, &samhoud Asia) &samhoud is a consultancy firm that is both usual and unusual, and that achieves breakthroughs by inspiring and connecting people: in organisations, in society and in terms of personal development. For over 25 years we have been advising companies of various sectors on the implementation of far-reaching organisational changes such as leadership development, culture, branding and etc. with the aim in creating measurable value for all employees, customers, shareholders and society. Our talented employees are united in one goal: “Together we build a brighter future. We achieve breakthroughs by inspiring and connecting people”. In other words, we realise breakthroughs within organisations. We believe that much of our success is underpinned by our deliberate decision to make our people the foundation of our entire business. The professionalism of our individuals, partnership approach to engagement and comprehensive package of delivery has created a truly unique consultancy. We believe that we’re a great place to work - but it’s not just us that says that. This has been endorsed by the number of accolades which we have been awarded in past years. And this year is no exception, &samhoud once again awarded first place under medium sized enterprise for Best Workplaces 2015 Netherlands by Great Place to Work® and came in 5th place as best employer in Europe. It is the fourth time that we have received this award under medium sized enterprise category and this, to us is evidence that sustainable value creation starts with taking care of your employees. Our motivation to participate in the Great Place to Work survey this year, is to evaluate if all the new initiatives that the company executed in the area of employee satisfaction, were appreciated and befitting. It is of the utmost importance to us to ensure we are consistent and understand what is important to our employees. That is the very reason why we measure our employee satisfaction four times a year (we measure and improve it continuously). 28

MDBCONNECTS 2ND ISSUE 2015

This year was exceptionally special and rewarding to all of us as we helped one of our clients in realizing their dreams to be the top 10 Great Place to Work Netherlands under the large & multinational companies category. We ‘preach’ what we practise and this is one of our success stories. Building a Great Place To Work (GPTW) is focused on giving value to employees and asking value from employees. The aim is to create a win-win situation. Our culture is best reflected in our core values: intensity, authenticity, and friendship. We strive for sincere, intensive, and long-term relationships with customers and each other. What makes us unique is that we strive to create an enabling environment that provides for an all-round development of an individual. To us, it is important for people to be happy in their work and are proud of themselves. Transparency and trust, vitality and control over one’s career are other cornerstones that the company has focused on increasingly over the past few years. Transparency is one of the topics that today’s leaders take least seriously, in &samhoud’s opinion that is. Hence, communication is one of the biggest focuses in our company. We also have a very strong feedback culture, and openness to learn is key and as important as being transparent towards each other. We conduct weekly leadership meetings, to which employees are invited and are kept up to date on turnover figures and staffrelated matters. They are also involved in difficult decisions; these open meetings inspire trust and entrepreneurship, and develops even the youngest member of staff into a good leader. In doing so, we communicate with our people on the business plan and involve them right from the beginning, thereby getting them to contribute to the company’s future. Hence, deliberate investment of time and effort in communicating down the lines is of significant importance. We set an ambitious target of being a top global company by 2020 and this is

possible because we have communicated clearly with our people on the target and plan to reach &samhoud’s higher goal. We trust great companies are always looking for ways to insure that people are treated with respect and that everyone has a level playing field. Workplace flexibility continues to be popular, as well as support for parental leave for parents giving birth and adopting. At &samhoud, we strongly support celebration moments - ie pay close attention to birthdays, moving to a new home, births, receiving a permanent contract, and organizational successes. We are the only company in the Netherlands and one of the few within and far beyond European borders that gives fathers two months of paid leave following the birth of their child and even give all our employees a holiday bonus of 250 euro if they don’t work during holidays. In terms of the workplace, and being an employer of choice, organizations need to focus on employees who are already working there physically - knowing exactly what makes them tick and what bothers them. If leaders create high trust relationships with employees throughout the organization, then those employees will become ambassadors for the entire organization. Becoming an employer of choice will happen as a result of an inward focus on the quality of the work experience of current employees, not because of an external marketing campaign. To celebrate &samhoud’s win this year and living up to the company’s higher goal: Together we build a brighter future, &samhoud consultancy, we have compiled all our company’s best practises into a magazine. You can access the magazine by visiting: http://issuu.com/samhoud/docs/ gptw_magazine_issuu As a world-class, vision-driven, usual unusual organization, &samhoud started as a consultancy firm but has diversified and evolved its business portfolios over the years to; &samhoud media, &samhoud food and Gamification. For more information please visit us at www. samhoud.com

CONFERENCES & EXHIBITIONS OGA 2015 The 15th Asian Oil, Gas and Petrochemical Engineering Exhibition, also known as Oil and Gas Asia (OGA), continued to be the must-attend event in the industry’s calendar. Organized by MDBC member Malaysian Exhibition Services (MES), about 2,000 companies from more than 50 countries in the oil and gas sector gathered under one roof to showcase their products and services at the packed Kuala Lumpur Convention Center and Mandarin Oriental Hotel.

IRO’s Sander Vergroesen and Marlijn Stoutjesdijk with Maayke Mannaert of the Netherlands Embassy and Marco Winter

Vergroesen and Martin van Onna (Chief Commercial Officer, Airborne Oil & Gas) welcoming YBhg Tan Sri Sidek Hassan, Chairman of Petronas, to the booth during the OGA15 launch

OGA’15 also included a MATRADE B2B - Business Matching Platform exhibitor’s cocktail night, the MOGSEC 2016 launch, and Subsea Malaysia 2015 networking events. Also of note was the presence of the Netherlands in this year’s event. IRO (The Association of Dutch Suppliers in the Oil and Gas industry) organized a Holland Pavilion for the 4th time at the OGA. “This year is all about innovation,” said IRO’s Managing Director Sander Vergroesen. Airborne Oil and Gas, Ampelmann Operations, Doedijns Group International Wilmax, Frames, Gusto MSC, Lankhorst Engineered Products, Navingo, Soluforce, Pipelife Netherlands, Valfacts and the Netherlands Maritime Technology were among the various Dutch companies participating in the pavilion. Also participating at OGA were MDBC members Boskalis, ERIKS and Fischcon.

MDBCONNECTS 2ND ISSUE 2015

frames-group.com At Frames we provide the vital link between the well and the pipeline in the international oil and gas industry. Together, we design, build and deliver separation technology, oil and gastreatment, flow control and safeguarding systems and modules, even integrated solutions such as total plants. To find out more, visit frames-group.com

â&#x20AC;&#x153;10 years of fabricating in Malaysia shows our dedication to building partnerships in Asia.â&#x20AC;? Suerd Polderdijk, General Manager Frames Asia Pacific, with Frames since 2011

Frames Asia Pacific Sdn. Bhd. Unit A-36-3, Menara UOA Bangsar 5 Jalan Bangsar Utama 1 59000, Kuala Lumpur, Malaysia +60 3 22840822

GREEN BOARD

KOTUG HYBRID ROTORTUGS GREEN POWER AHEAD WITH THREE HYBRID ROTORTUGS KOTUG is a leading maritime towage operator offering its innovative services on a global scale. It operates in a variety of markets providing towage services to ports, terminals and at sea as well as for the salvage, offshore and dredging industry. As an industry leader KOTUG is committed to the highest levels of Health, Safety, Environment, Quality and Security. KOTUG has adopted an active green policy, which resulted in operating hybrid Rotortugs. KOTUG recently launched its second and third fully classified hybrid Rotortugs, the E-KOTUG series. The E - KOTUG project is an example of how sustainability and economic growth

can be strengthened by each other. By saving energy and reducing CO2 emissions, the E - KOTUG contributes to very efficient and eco friendly sailing while optimizing working conditions for the crew and minimizing GREEN BOARD environmental impact, without compromising a high level of performance. Conventional diesel direct driven tugboats are designed for the deliverance of 100% power, which are only required for 2% of their lifecycle. The hybrid Rotortug was designed to generate maximum fuel efficiency across the entire load range. Energy can now be stored for standing-by or very low power operations. This enables the tugboat to operate in a noiseless zero emissions mode. Seen as a true advancement of hybrid

technology and performance, the propulsion configuration draws on the proven design of KOTUG’s RT Adriaan - world’s first hybrid Rotortug® built under class. The green results of the E-KOTUG series are more than 50% reduction of harmful emissions, significant noise reduction, cleaner combustion and substantial maintenance savings thanks to improved fuel economy. The optimised hull shape of the ART8032 generation Rotortug allows ahead and astern speeds of well over 13 knots. In terms of bollard pull, 84 tonnes over the stern and 82 tonnes over the bow is achieved. The advanced design concept benefits from improved versatility, flexibility, and response time. The end result is a user-friendly, highly responsive tug, with focus on safety and performance. KOTUG’s CEO Ard-Jan Kooren stated: “We are proud that our active green policy resulted in three fully classified hybrid Rotortugs: the RT Adriaan, RT Evolution and RT Emotion! The hybrid tugnology provides economic advantages by a very efficient and eco-friendly sailing profile, optimizes working conditions for the crew and minimizes harmful emissions for the environment.” On April 16th 2015 the RT Emotion sailed from Rotterdam to Bremerhaven on one electric motor in full hybrid mode, where she started her operations for KOTUG’s European harbour towage division. Sister tug RT Evolution commenced her operations at the end of 2014 in the Port of Rotterdam. The patented Rotortug design distinguishes itself from the conventional ASD, Tractor or Voith Schneider tug designs by using a triangular propulsion configuration. The improved manoeuvrability of this type of tug is superior to all other conventional tugboat designs in generating power, manoeuvrability, redundancy and safety. It has been recognized as the preferred tugboat design in many parts over the world. Through a process of ongoing development KOTUG continues to make major contributions to continuously develop and upgrade its services. By combining its extensive knowledge and experience it fulfills its promise to be an industry leader.

MDBCONNECTS 2ND ISSUE 2015

We provide all you need for an effective, efficient workplace wherever and however you want. With Regus, you

really can work your way.

Regus

has options to suit any budget and any working style for you in over 24 locations in Kuala Lumpur, Selangor, Penang, Johor, Kota Kinabalu, Labuan and Brunei.

A fully-equipped, premium office well within budget?

Not a problem

Whether you’re opening an office, branch office, expanding into a new area, project space, satellite space, individual office, team rooms, demonstration rooms, conference room, meeting room or even for workspace recovery, Regus has a wide range of workspace solutions to suit any budget and any working style

Fully tailored – fully-equipped offices available, use only what you need, and pay for only what you use

Ultimate flexibility– book by the day, week, month or year , absolutely flexible terms

Professional service – state-of-the-art

infrastructure voicemail, telephone lines and mail handling

Minimal risk – impressive cost savings and no capital investment

1800 881 483 / +603 2168 4300 regus.com.my Worldwide 3000 locations | 900 cities | 120 countries

Don’t need an office but someone to take care of your important calls, mails and parcels?

Sure

Whether you are a start-up, small business, expanding businesses opening new markets, establishing businesses extending the reach or global business moving fast. Count on Regus to make your first business impression count.

Good address – your business address on your name card and we’ll take care of the mails and parcels delivered to you

Dedicated local number – professionally answered in your company name, screening and forwarding. No more missed call and lost of opportunity.

Cost effective – low-cost, high prestige alternative to a full-time office

MY SERVICES - BUSINESS SERVICES Not all MDBC member-companies are involved in bilateral trade or investments; a very important part of the MDBC community is our service providers. They provide the services (or products) which all organisations, and often especially the potential Dutch investors in Malaysia, require. The ease of doing business within the MDBC community has substantially increased thanks to our service providers. This page is specially dedicated to them.

Company Secretariat EUROGAIN SECTA SDN. BHD.

Relocation Services ASIAN TIGERS MOBILITY

Recruitment Service Provider TALENTSQUARE

22 - 2, Jalan 1/64 Off Jalan Kolam Air Jalan Sultan Azlan Shah 51200 Kuala Lumpur

Lot 6, Jalan Ragum 15/17 Seksyen 15 40000 Shah Alam Selangor Darul Ehsan

Unit 7 - 1 Wisma Genting (New Wing) 28 Jalan Sultan Ismail 50250 Kuala Lumpur

Tel: 603 - 4045 1080 Fax: 603 - 4045 1050 info@eurogain.com.my www.eurogain.com.my

Tel: 603 - 5511 3788 Fax: 603 - 5513 3788 info@asiantigers-mobility.com www.asiantigers-mobility.com

Tel: 603 - 2724 7160 Fax: 603 - 2724 7161 koen@talentsquare-rpo.com www.talentsquare-rpo.com

Eurogain believes in helping our clients make their businesses grow by providing professional services to SMEs. By leveraging on a multi disciplinary practice, we provide our clients with a complete package of services. Our services include: Corporate Secretarial, Company Formation, Accounting & Related Corporate Outsourcing, Compliance Audit, Tax Compliance & Consultancy, and Corporate Legal Matters.

Asian Tigers Mobility is a leading provider of international relocation solutions. We provide a comprehensive end-to-end mobility service tailored to your transferee’s needs, ensuring their smooth transfer. We are committed to delivering the very best moving and destination services in the industry without compromise. With 30 offices in 14 countries and territories, we represent one of the strongest relocation groups in Asia.

TalentSquare is a recruitment services provider that offers custom made recruitment solutions. Our services range from Executive Search, to recruitment process outsourcing, and Training & Consultancy. We have a 15 year track record in working for ambitious start ups, established local firms, and leading multinationals across industries. We aim to offer you the best fitted recruitment solution.

Insurance Broking

Interior Design & Consultancy

HAYAT INSURANCE BROKERS

BLACK POINT DESIGN

No 23C, Jalan SS 22/19 Damansara Jaya 47400 Petaling Jaya Selangor Darul Ehsan

No 2 Level 3 Wisma Menjalara Jalan 7A/62A, Bandar Menjalara 52100 Kuala Lumpur

Tel: 603 - 7729 3772 Fax: 603 - 7729 3771 arthur.hon@hayat.com.my www.hayatinsurancebrokers.com

Tel: 603 - 6280 1399 Fax: 603 - 6280 1379 info@blackpoint.com.my www.blackpoint.com.my

We are a professional insurance broking firm with a long history of providing only the highest quality insurance broking, risk advisory, and claims management services. Our client proposition is built on our solid foundation of experience and specialist knowledge, client advocacy, tailored advice, and service excellence. We are licensed by Bank Negara Malaysia as a firm of insurance brokers.

Black Point Design is an independent interior design & consultancy practice based in Kuala Lumpur. We have an extraordinary team with more than 50 years of solid experience in interior design, architecture, and project management gained from the domestic and international markets. We live by the principles of “On Time and On Budget” without compromising quality.

NEED A RELIABLE PARTNER FOR KEY BUSINESS SERVICES? THESE MDBC MEMBERS ARE JUST A PHONE CALL AWAY! MDBCONNECTS 2ND ISSUE 2015

NEW MEMBERS

WARM WELCOME

As always, we constantly expand to include new and interesting partners as part of our international community of business professionals, allowing our members to find more opportunities for success. To that end, we would like to extend a very warm welcome to the MDBC Community for the following new members:

ARCADIS PROJEKS SDN BHD

CUBIKS MALAYSIA SDN BHD

GEOMIL ASIA SDN BHD

MDBCONNECTS 2ND ISSUE 2015

Business Activity: We are a leading Build Asset Consultancy focused on providing clients with a single focal point in high value, “whole business” integrated solutions, tailored to meet the clients’ needs and objectives. Our staff and specialists are well equipped with skill sets, experience and expertise in a broad range of services including Program and Project Management, Strategy, Project Monitoring, Value & Risk Management, Sustainability Construction and others. We service clients from a broad range of industrial sectors delivering programs of work at cost and with total alignment to pre-assigned quality levels.

Corporate Representation Mohd Ali Abd Karim, BUC KL City Executive Girish Ramachandran, Client Development Director

Business Activity: Cubiks is an award-winning international assessment and development consultancy. We design and deliver robust products and services for the assessment and development of human capital.

Corporate Representation Linden Leong, Country Manager

Combining business psychology services with an advanced portfolio of online products, we help more than 1,000 clients in over 50 countries gain the insight to make informed selection and development decisions. Working closely with our clients, we assist them in streamlining their HR processes, enabling them to increase efficiency and nurture smarter, more effective workforces. Business Activity: Geomil Asia Sdn Bhd is the Asia-Pacific support and sales office for Geomil Equipment B.V. - the world’s first manufacturer of Cone Penetration Testing (CPT) equipment. The technology originates from Holland and was introduced in the 1930s to aid in the challenges associated with constructing on the typical soft soil deposits of the western parts of the country. The CPT is an extremely efficient method of geotechnical soil investigation and the results are applied for foundation design and bearing capacity studies, both on and offshore.

CONTACT: Level 5, Menara TSR 12 Jalan PJU 7/3, Mutiara Damansara 47810 Petaling Jaya Selangor Darul Ehsan Tel: 603 - 2106 8000 Fax: 603 - 2106 9090 Email: info@arcadis.my Website: www.arcadis.my

CONTACT: Level 21 - 2 Menara Prestige No 1 Jalan Pinang 50450 Kuala Lumpur Tel: 603 - 2176 5200 Fax: 603 - 2176 5201 Website: www.cubiks.com

Corporate Representation Ernst Wassenaar, Director Ang Koh An, Director CONTACT: 124 Jalan Kapar 27 / 89 Section 27, Taman Alam Megah 40400 Shah Alam Selangor Darul Ehsan Tel: 603 - 5192 3228 Email: asia@geomil.com Website: www.geomil.com

NEW MEMBERS Business Activity: The Hague University of Applied Sciences provides high quality education. Research contributes to this, and the institution’s research groups play an important role, establishing links between teaching, practice and applied research.

HAAGSE HOGESCHOOL

Our students benefit from this approach because they graduate as knowledge workers. Not only that, they graduate as citizens of the world, spurred by their eagerness to learn and self learning capacity. Students who have graduated from our knowledge institution have learned to see the world with open eyes. Business Activity: i3M Group’s vision is to inculcate intelligent individuals in Malaysia. The company provides bespoke educational services, such as leadership training, workshops and international study tours for the public and private sector.

Corporate Representation Pauline Broekhoven, Team Leader Sigrid Segeren, Placement Coordinator CONTACT: Johanna Westerdykplein 75 P.O. Box 13336 2501 EH Den Haag The Netherlands Tel: 31 (0) 704 458 681 Fax: 31 (0) 704 458 625 Email: a.j.broekhoven@hhs.nl Website: www.thehagueuniversity.com Corporate Representation Chua Hui Yen, Executive Director Matthijs Van Leeuwen, Director CONTACT: 8A, Jalan Vivekananda 50470 Kuala Lumpur Tel: 603 - 2274 4461 Email: ydn@i3mgroup.com Website: www.i3mgroup.com

i3M GROUP SDN BHD

JUST BETTER MARKETING LIMITED

KNEPPELHOUT&KORTHALS ADVOCATEN

Business Activity: Just Better Marketing is an online marketing agency with consultants from Europe, based in Kuala Lumpur. All our experts have consulted the top 100 eCommerce businesses in Europe or have trained many online marketeers in different areas. We go beyond managing your marketing campaigns. We believe your employees should be able to execute the online marketing strategy themselves, independently. This means we take over the core tasks of your online marketing team, improve it and in parallel, train your team until it’s able to execute the renewed marketing strategy with full strength, themselves.

Corporate Representation Sander Scheltinga, Online Marketing Consultant

Business Activity: Kneppelhout is a Dutch full service law firm with a specific focus on Asia. We provide legal and practical support in The Netherlands, China, Vietnam and greater Asia. Dutch attorney/counsel Marjolein van Herk-van Tilburg is based in Kuala Lumpur. She advises Asian companies who do business with the Netherlands in their own time zone. She is the local ‘ear-to-the-ground’ for Dutch companies doing business in Asia. From KL we perform international arbitrations and mediations, mainly in the fields of International Trade, Maritime & Transport and Insurance Law. Marjolein is a listed arbitrator on the panel of the Kuala Lumpur Regional Centre for Arbitration.

Corporate Representation Marjolein van Herk - van Tilburg, Attorney / Counsel

CONTACT: 25/F, Workington Tower 78 Bonham Strand Sheung Wan Hong Kong Tel: 6011 - 2323 4142 Email: info@justbettermarketing.com Website: www.justbettermarketing.com

CONTACT: Boompjes 40 Postbus 546 3000 AM Rotterdam The Netherlands Tel: 31 (0) 104 005 100 Email: mht@kneppelhout.nl Website: www.kneppelhout.nl

MDBCONNECTS 2ND ISSUE 2015

NEW MEMBERS

WARM WELCOME

KONPRO ENERGY SDN BHD

LOCAL CULINARY

Business Activity: Konpro Energy Sdn Bhd (KESB) is a growing company leading the charge in renewable energy generation, efficient energy solutions and management by providing and investing in innovative, cost - effective, reliable and proven energy solutions. KESB is a member of the 50 year old Konpro Group, the nationâ&#x20AC;&#x2122;s pioneer in consultancy, engineering and plantations. KESB provides added value to the customer by acting as single pointo f contact from initial sale, engineering, project management, installation through to commissioning and long term maintenance of your generation asset.

Corporate Representation Azizi Meor Ngah, Chairman Anand Ramakrishnan, Managing Director

Business Activity: Simply Enak is a group of knowledgeable food experts offering fun, guided experiences that specialize in Malaysian cuisine, heritage and culture. We share our stories, love, and passion with you by exploring all our senses.

Corporate Representation Pauline Lee, Food Experience Captain Maarten van Rijn, Partner

Join us on one of our tours in Kuala Lumpur or Penang or contact us to customize a food experience for your business.

SERVICES SDN. BHD.

CONTACT: Wisma Konpro, 1 Persiaran Teknologi Subang Subang High Tech Industrial Park 47500 Subang Jaya Selangor Darul Ehsan Tel: 603 - 5633 4088 / 5633 6636 Fax: 603 - 5634 7930 Email: info@konprogroup.com Website: www.konprogroup.com

CONTACT: 23 Jalan SS 2/78 47300 Petaling Jaya Selangor Darul Ehsan Tel: 6017 - 287 8929 Email: info@simplyenak.com Website: www.simplyenak.com

(SIMPLY ENAK)

PLATCOM VENTURES SDN BHD

MDBCONNECTS 2ND ISSUE 2015

Business Activity: PlaTCOM Ventures Sdn Bhd is the national technology commercialisation platform of Malaysia. PlaTCOM Ventures has a mission: to turn the creative ideas of our inventors and entrepreneurs into successful products and services that change the world. It is designed to discover and support innovations where ever they may be, assess ideas very critically, explore them systematically, and turn the best ones into susccessful products and services. PlaTCOM Ventures has designed a model that facilitates any segment of the entire commercialisation process from idea to products and services.

Corporate Representation Matt van Leeuwen, Commercialisation Specialist Dr. Viraj Perera, Executive Director CONTACT: 3501, Level 3, Quill Building 3 Jalan Teknokrat 5 63000 Cyberjaya Selangor Darul Ehsan Tel: 603 - 8319 3116 Fax: 603 - 8319 3499 Email: info@platcomventures.com Website: www.platcomventures.com

NEW MEMBERS

TELEPLAN TECHNOLOGY SERVICES SDN. BHD.

TRUSTLUBE ASIA PACIFIC PTE. LTD.

UNILAC HOLLAND BV

VEDEL IT SDN. BHD.

Business Activity: Teleplan International N.V. is an industry leader in lifecycle care for after-market service, operating in the areas of Computers, Communications and Consumer Electronics. Focussing on Customer Care, Managed Logistics, Parts Management, Screening & Testing, Repair/Refurbish and Resell/Recycle, Teleplan has over 30 years of proven performance providing value propositions throughout the supply chain from the point of purchase to the end of life. Headquartered in Amsterdam/Schiphol, the Netherlands, Teleplanâ&#x20AC;&#x2122;s service centers have a global reach of over 95 countries and employ over 5000 people.

Corporate Representation Michael Banks, Regional VP Operations Simon Malliitte, President APAC Region

Business Activity: TrustLube designs, manufactures, assembles and installs lubrication systems and monitoring systems for the maritime, dredging, offshore and oil & gas industry. Our skill lies in choosing the exact dosage required for the installation to achieve a sound performance. The method of TrustLube takes care of the continuity of the industrial process and enables installations to achieve significant lubricant savings. Our sustainable TrustLube systems continually prove themselves in the most extreme conditions. Anywhere in the world.

Corporate Representation Chiel van Daelen, CEO / Founder

Business Activity: Unilac Holland is a unique and independent Dutch dairy company, specialized in the export of European cheese, butter, and other milk products. Our products have their own brands, brands of producers or private label with origin from all Euroepan dairy countries and are exported to all continents.Through years of experience and knowledge of the international markets and even local cheese and dairy markets, we are capable of exporting worldwide by predetermined delivery agreements. Unilac Holland offers tailor-made solutions. We are there to support you in the local market.

Corporate Representation Sjoerd Melman, Marketing Manager Asia

Business Activity: Vedel IT is an offshore outsourcing company based in Kuala Lumpur, Malaysia. At Vedel IT, we recruit, establish and accommodate software development teams for international IT companies, financial institutions and larger multinational organizations.

Corporate Representation Mark Vedel, Managing Director Steffen Braastad, Business Development Manager

We offer both exclusive recruitment services and full offshore outsourcing services for companies with a need for talented and experienced developers. We can help you set up your Malaysian IT operations in a fast, hassle-free, plug and play way.

CONTACT: 2580 Tingkat Perusahaan 4B Zone Perdagangan Bebas 2 13600 Penang Tel: 604 - 389 0838 Fax: 603 - 398 1259 Website: www.teleplan.com

CONTACT: 22 Boonlayway #01 - 57 Tradehub 21 609968 Singapore Email: Asia@trustlube.com Website: www.trustlube.com

CONTACT: Level 15 Menara Darussalam 12 Jalan Pinang 50450 Kuala Lumpur Tel: 603 - 2178 6369 Email: s.melman@unilac-holland.com Website: www.unilac-holland.com

CONTACT: Level 6 Menara Citibank 165 Jalan Ampang 50450 Kuala Lumpur Tel: 603 - 2161 3986 Fax: 603 - 2163 3987 Email: info@vedelit.com Website: www.vedelit.com MDBCONNECTS 2ND ISSUE 2015

PICTURE PERFECT

An inspirational MDBC Human Resources Forum saw plenty of inspirational networking!

Tastes of Europe Fest 2015 The annual Tastes of Europe Fest, organised at Westin Hotel Kuala Lumpur, once again brought a gallore of sampling of wines, beers, cheeses and various other gourmet products and spirits.

MDBCONNECTS 2ND ISSUE 2015

MDBC goes North, South and Down Under On pages 12 and 15 you have read about the fact-finding trips to Johor and Penang. Here are the pictures! Pictures down under are of the annual InterChamber with our Australian colleagues of the MABC.

MDBCONNECTS 2ND ISSUE 2015

Hydraulic Power Packs

Fire Fighting Systems

Generator Sets

Packaging of Rotating Equipment

PASSIONATE ABOUT OUR PRODUCTS. AND ABOUT YOU. We are Fischcon. Over the past few years, we have developed into a turn-key producer and supplier of customer-specific on/offshore fire-fighting installations, generator sets and hydraulic power packs. Alongside equipment for use in safe environments, we also specialise in supplying equipment for use in hazardous areas or severe environmental conditions. Our products are made exceptional and unique as a result of the fact that they operate effectively during crisis situations. Our highly qualified personnel design and construct a unique project for every client. We work with passion. That is where our power lies.