MDBCONNECTS 2018 - 1

MInister aec kaag’s visit EVENTS in johor

Makers & Drivers of Business & Commerce

2017 trade figures

cycling our way to a better bilateral relationship

ISSUE: 1ST edition 2018

CONTENTS MEMBERS

DIALOGUE

MDBC EVENTS / 10

BAIN / 30

New Year’s Reception Outlook 2018 MDBC 360: Reskilling Team Management & Efficiency Business Sustainability - ICW Sustainability Leaders

/13

BIG STORY MY TRADE & INVT / 20

MDBC JOHOR / 12 MDBC PENANG / 17 MEMBERs news / 18 MY Services / 35 NEW MEMBERS / 36 SOCIAL / 38

COMMUNITY STUDENT INTERNSHIP PROGRAM / 23 EMBASSY NEWS / 26 MY VISA NEWS / 29

/20 /26

Netherlands Foreign Investment Agency Celebrating 40 years of Rolling Out the Orange Carpet

www.investinholland.com

THE GOODNESS OF

5xDHA

*

FOR YOUR CHILD

4-STEP NUTRI PLAN www.smartmoments.com.my *Compared to previous formulated milk powder for children formulation (Year 2009).ˇ4-Step Nutri Plan™ includes Dutch Lady® Curious, Explore, Create and Learn formulated milk powder for children.

a historic year, Sustainability, and digitalization Dear MDBC Members and Friends, The world is changing and so is Malaysia.

2018 is a historic year for Malaysia, a new era started on May 9. As a non - Malaysian, I found the experience of this election to be quite intense. Not just because of business implications, not just because it was impossible to not see the millions of flags all over the streets, but mainly because I felt the pride and hope of my Malaysian friends, colleagues, and business partners. It was great to see democracy working. You wrote history.

For Dutch Lady it has been a very interesting year so far as well. The world is changing and themes such as Sustainability and Digitalization are high on the agenda.

A key program on our Sustainability agenda is the Dairy Development Program. For this program, we work in partnership with the department of Veterinary Services and the Netherlands Embassy to improve the

volume and quality of local fresh milk, while improving the lives of local dairy farmers. In April we brought over Dutch Farmers to meet and train their Malaysian counterparts in new technology and skills to help improve fresh milk yield. I think this is a great example of our two nations working together to create a better future.

2017 was again a financially solid year for MDBC. Results will be presented to all members during the upcoming Annual General Meeting on June 28. Hope to see you all there!

Mirjam van Thiel Honorary Treasurer

Looking at the numerous MDBC activities which have taken place during the second quarter of the year: EUMCCI / MDBC Business Sustainability - In Conversation With Sustainability Leaders, the Visit to TRX Malaysia, the Iskandar Malaysia seminar in The Hague, and the most recent Blockchain Explained & Practical Applications, it’s undoubtedly been a busy second quarter.

There’s also plenty more to come for the remainder of the year. One of the highlights we are looking forward to is the MDBC Innovation and Sustainability Awards 2018 (MISA 2018), for which we are looking forward to receiving your submissions.

MDBC BOARD OF DIRECTORS Mr. Zainul Rahim Mohd Zain, Chairman Hibiscus Petroleum Berhad

Mr. Philip Kunjappy Sime Darby Plantation Berhad

Mr. Michiel Brouwer, Vice Chairman Shell Malaysia

Mr. Suerd Polderdijk Frames Asia Pacific Sdn Bhd

Ms. Mirjam Van Thiel, Treasurer Dutch Lady Milk Industries

Ms. Maud Meijboom Heineken

Mr. Remco Koster Expandian

Ms. Annemarieke de Haan Unilever Malaysia

Datuk Merlyn Kasimir Former CEO of Matrade

Mr. Koen van Gurp TalentSquare

Mr. Jack Ang Markant (M) Sdn Bhd

Honorary Member of the Board: H.E. Ms. Karin Mössenlechner Netherlands Ambassador

Mr. Wouter van der Weijden &samhoud

MDBC Executive Director: Mr. Marco Winter

MDBC Patrons: Y.B. Dato’ Sri Mustapa Mohamed Minister of International Trade & Industry Y.Bhg Tan Sri Rafidah Aziz Former Minister of International Trade & Industry Malaysian Dutch Business Council Unit 808, 8th Floor Wisma Lim Foo Yong 86 Jalan Raja Chulan 50200 Kuala Lumpur Tel Fax Email Website

: 603 - 2722 8335 : 603 - 2141 8335 : info@mdbc.com.my : www.mdbc.com.my

MDBCONNECTS 1ST ISSUE 2018

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Drinkers of the world, unite.

Everywhere you go, you find the familiar sight of people savouring their Heineken, clanking the green bottles in merriment. Found in over 170 nations, Heineken is the world’s No. 1 international premium beer. So come, the rest of the world awaits you.

CALENDAR

APR

MAY

JUNE

THUR 5 / 8:30Am

WED 16 / 9:00Am

THUR 28 / 4:00Pm

EUMCCI / MDBC: ICW Sustainability Leaders DoubleTree by Hilton Kuala Lumpur

THUR 12 / 9:00Am

MDBC: Visit to TRX Malaysia TRX Malaysia

MON 23 / 9:00Am

IRDA / MDBC: Iskandar Johor Seminar The Netherlands

Netherlands Embassy / MDBC: ASEAN Business Dialogue Singapore

WED 23 / 9:00Am

MDBC: Blockchain Explained MISI Campus

MDBC: AGM over FY 2017 TBC

NOTICE:

MDBC members will receive personal invitations for these functions by email once all details are confirmed.

All events/dates to be reconfirmed.

MDBCONNECTS 1ST ISSUE 2018

9

Being the bridge that connects our members to each other, to government representatives, and to overseas contacts.

MDBC / Netherlands embassy 2018 new year’s reception Co - hosted by the Ambassador of the Kingdom of the Netherlands, H.E. Karin Mössenlechner, the MDBC Chairman and Board of Directors held the always popular annual New Year’s Reception on 11 January. Members were welcomed at the Ambassador’s Residence and kicked off 2018 together with a wide range of invited guests from the corporate, government, diplomatic, and NGO sectors.

For more pictures from this event, please see page 39.

mdbc: outlook 2018 The first informative event from MDBC for the year, Outlook 2018 was the latest in our annual Outlook event series. It highlighted key insights for the year, providing attendees with info to put them ahead of their peers in preparing to meet the challenges ahead. Focusing specifically on the socio - political and economic / financial developments in Malaysia, ASEAN, and the world, subject matter experts were flown in for this event. Speakers and topics were: ‘Political developments in ASEAN’ by Vriens & Partners Vriens & Partners is a corporate advisory firm headquartered in Singapore, specializing in government affairs, public policy, and political risk analysis in Southeast Asia. Its mission is to build bridges between business, government, 10

MDBCONNECTS 1ST ISSUE 2018

and society that support responsible, sustainable development in Southeast Asia. Senior Associate for Malaysia, Adib Zalkapli provided input on Malaysia and on ASEAN developments.

‘Financial and economic developments’

by Rabobank Rabobank, an international financial services provider, active in the area of banking, capital management, leasing, insurance, and real estate. Michael Every (Head Financial Markets Research Asia - Pacific, Rabobank) provided a thematic global outlook ‘The Great Gamble’, looking at how high the stakes are, whether these big bets will pay off or not, and what it means for financial markets.

Each speaker was available for Q&A and roundtable discussions after the presentations. Soft copies of the presentations from this event are available

on the MDBC website at www.mdbc.com. my/information/the-library/presentations.

Top (l to r): Michael Every, Adib Zalkapli, Arham Abd. Rahman (Deputy Chief Executive Officer II - Manufacturing & Services Development, MIDA), and Zainul Rahim (Chairman, MDBC) Bottom: Attendees in deep discussion with speakers at the roundtable sessions.

MDBC EDUCATION 360: RESKILLING TEAM MANAGEMENT & EFFICIENCY Increasingly, learning how to lead a multicultural team and developing intercultural competencies is no longer a ‘nice to have’, but an actual necessity.

Research has shown that culturally savvy organizations perform better than their competitors. Investing in developing intercultural competencies is a key component to building successful teams.

In response to increased regional and global market participation, and as one of the subsidized upskilling focus areas by the local Government, this management skill will continue to see more emphasis / importance over the next stage of Malaysia’s development. It is with this knowledge that MDBC organized an Education 360 on Reskilling Team Management & Efficiency together with MDBC member, Cultural Impact, in early March.

Led by Marie Tseng of Cultural Impact, participants learned how to use a proven, competence based framework, decipher different cultural expectations, adapt their behaviors accordingly, and optimize their communication in a Malaysian context.

Top: Workshop leader Marie Tseng taking attendees through the tools to developing cross cultural competencies.

Leaders need to be able to engage and influence people from different cultural backgrounds. This workshop helped attendees address those needs by educating them on cross cultural competencies and providing them with effective, practical tools on adapting faster to multicultural teams. Attendees also learned how to build a cohesive, efficient, and effective multicultural team.

mdbc / eumcci: business sustainability in conversation with sustainability leaders Sustainability has been one of the fundamental objectives of the European Union (EU) for nearly 20 years. It has been mainstreamed into EU policies and legislation, and the EU’s 2030 Agenda has become the world’s blueprint for global sustainable development. The EU has a set vision for the sustainable development of Europe based on balanced economic growth and price stability, a highly competitive social market economy, aiming at full employment and social progress, and a high level of protection and improvement of the quality of the environment.

local businesses have been able to make great strides in sustainability within a short time frame.

their award winning projects, allowing attendees to benefit from their experience and expertise.

Malaysia has also been focusing on sustainability recently and while maturing in their understanding of the matter, are still developing specific strategies and policies. Luckily, Malaysia also has the enviable position of benefiting from those who have already gone through the difficulties of the learning process, being able to leapfrog over their mistakes.

Combining that with strong guidance and support from the Malaysian Government,

With the presence of the EU Ambassador, H.E. Maria Castillo Fernandez, KeTTHA Secretary General, YBhg. Dato Seri Ir. Dr. Zaini bin Ujang, and EUMCCI Chairperson, Tan Sri Dr. Rebecca Sta Maria in attendance, sustainability leaders from both the EU and Malaysia were highlighted and attendees were able to learn from these trailblazers. All winners from the EUMCCI 2017 Europa Awards on Sustainability were on hand to present

Featured panelists were: * Raj Ridvan Singh (Founder & CEO, SOLS 24/7) * Gregers Reimann (Managing Director, IEN

Top: Winners of the 2017 Europa Awards on Sustainability with VIP Guests H.E. Maria Castillo Fernandez, YBhg. Dato’ Seri Ir. Dr. Zaini bin Ujang, and EUMCCI CEO Roberto Benetello

Top (l to r): Matthias Gelber, Sunita Devi, Brian Lariche, Roberto Benetello, Gregers Reimann, Raj Ridvan Singh, and Marco Winter (Executive Director, MDBC)

Consultants) * Brian Lariche (Founder & Chief Community Strategist, Lariche Community) * Matthias Gelber (Founder & Chief Environmental Officer, NEWERA Energy).

Moderator: Sunita Devi (Sustainability Communication Consultant & Trainer, Devcom Trends).

Malaysian Dutch Business Council

JOHOR MDBC JOHOR & THE EMBASSY OF THE KINGDOM OF THE NETHERLANDS: HISTORIC & LOGISTICS LINKS BETWEEN JOHOR & THE NETHERLANDS At the very beginning of the year, and together with the Embassy of the Kingdom of the Netherlands, MDBC had the pleasure of inviting members to talks on the historic ties between Johor and The Netherlands, as well as the current links between the two in the logistics sector.

Speakers included: * Prof. Peter Borschberg (Department of History, National University of Singapore) * Wilfred Lim (Chief Executive Officer, Pengerang Terminals Sdn Bhd (VOPAK)) * Elmar Bouma (Executive Director Southeast Asia, Netherlands Foreign Investment Agency (NFIA)) * Prakash Thurairasingam (Head of Commercial Division, Port of Tanjung Pelepas) More pictures are available on page 38.

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MDBCONNECTS 1ST ISSUE 2018

Above: Prakash Thurairasingam, Wilfred Lim, and Elmar Bouma during the panel discussion held after the presentations.

Other pictures: Attendees at the Talks, and enjoying the networking and cocktail reception

Malaysian Dutch Business Council

JOHOR 2 DAY FACT FINDING TRIP TO JOHOR MDBC members were invited to a special opportunity to familiarize themselves with significant developments in the state of Johor, including the mega projects that are bringing significant economic progress to the southern region.

Spread over 2 days, the trip consisted of visits and briefings to the following: * Senai Airport & Senai Airport City * Port of Tanjung Pelapas (PTP) * Medini Iskandar and i2M * The MDBC / MGCC Sundowner Networking reception at the Sunway Iskandar Sales Gallery in Medini. * Iskandar Regional Development Authority (IRDA) & Nusajaya Tech Park * Pengerang Terminals and RAPID (Dialog, Vopak, Petronas, and Johor Petroleum Development Corporation).

SENAI AIRPORT / SENAI AIRPORT CITY Senai International Airport (Senai Airport), is the domestic and international airport serving Johor Bahru and the southern most region of Peninsular Malaysia. It is the only privately managed and operated airport in Malaysia, under MMC Corporation Berhad, Malaysia’s leading utilities and infrastructure group.

Passenger traffic continuously increases, having reached 3.1 million passengers in 2017. It is forecasted to reach 4.5 million by 2020 and grow at 13% CAGR over the next 5 years. As Malaysia’s fifth busiest airport, Senai Airport is dedicated to providing the routes and services essential to catering for the needs of both tourism and business travelers, with an average of 95 commercial flight movements daily.

Senai Airport invested RM9 million to upgrade the terminal infrastructure in 2017, including a new international boarding hall, new check in counters, baggage handling system, installation of new closed-circuit televisions (CCTVs), new flight information display system (FIDS), and an additional retail area for the benefit and comfort of users.

Senai Airport City Sdn Bhd is also a member of MMC and is the master developer of the 2,718-acre industrial development area, Senai Airport City (SAC), located in the immediate vicinity of the airport. SAC is gazetted as a Free Zone and provides the industrial development infrastructure for various industrial sectors, targeting Aerospace Maintenance, Repair and Overhaul (MRO) & Logistics, Free Industrial Zone, Hi-Tech & General Manufacturing, and Mixed Development segments.

Investors sourcing for prime land aimed at business expansion complete with infrastructure, connectivity with airports, ports, a comprehensive road network, amenities, and readily available labour catchment, get to enjoy various incentives under Iskandar Malaysia, Johor in SAC. It includes pioneer status, investment tax allowance, principal hub incentives, and Approved Developer Status.

Currently, there are three established investors at SAC: Hershey Chocolate, AME Development (developing I-Park@ Senai Airport City), and EcoWorld (developing Eco Business Park II which comprises of cluster factories for small medium industries). i2M Ventures / GBS ISKANDAR i2M Ventures Sdn Bhd focuses on the development of strategic investment promotion initiatives for the Global Business Services (GBS) and Shared Services & Outsourcing (SSO) sector in Iskandar Puteri. It is a wholly owned subsidiary of Khazanah Nasional Berhad – the strategic investment fund of the Government of Malaysia.

access to customised incentives provided

by GBS ISKANDAR. NUSAJAYA TECH PARK Nusajaya Tech Park lies within Iskandar Malaysia, just minutes away from the Malaysia - Singapore Second Link. It is a joint-venture industrial development

by UEM Sunrise (Malaysia’s leading property developer) and Ascendas Singbridge (a jointly owned company

by Singapore’s Temasek Holdings and JTC Corporation), a leading provider of sustainable urban solutions in Asia with Assets Under Management exceeding S$20 billion in 28 cities across 9 countries.

Leveraging on the collective knowledge and experience of the two partners, the 210 - hectare Nusajaya Tech Park features a new generation industrial park that integrates quality industrial space, commercial space, dormitories, and supporting amenities, within a lushly landscaped and conducive work environment. The Park has also set a new benchmark in Malaysia as the first tech park to receive double green awards on a township level – the Green Building Index, Silver (Provisional) Award, and the Green Mark for Districts – Gold (Provisional) Award by Singapore’s Building and Construction Authority.

Companies choosing to locate at Nusajaya Tech Park can also take advantage of its comprehensive range of customer support services to accelerate and smoothen their business start - up in Iskandar Malaysia.

These include facilitation of permits and license applications, manpower recruitment, and liasing with government to agencies on incentive programmes.

Impressions of the trip on page 12.

GBS ISKANDAR is an initiative by i2M and it is a specialised programme to facilitate businesses in locating their GBS Operations in Iskandar Puteri, Iskandar Malaysia. Companies there will be able to enjoy expert facilitation in order to meet their GBS location requirements covering key areas such as talent, infrastructure, liveability, and incentives. Additionally, qualified companies will enjoy privileged MDBCONNECTS 1ST ISSUE 2018

13

WORLD’S BEST

NEARSHORE Strategically located in the heart of Southeast Asia, lskandar Puteri is the ideal location for Global Business Services (GBS), including shared services centres, regional headquarters back-offices, customer service operations and corporate centres of excellence.

Just 45 minutes from Singapore's CBD, lskandar Puteri is the best nearshore solution.

GBS ISKANDAR is a specialised programme to facilitate businesses to locate Global Business Services (GBS) Operations in lskandar Puteri, lskandar Malaysia.

With GBS ISKANDAR, companies will be able to enjoy expert facilitation in order to meet their GBS location requirements, covering key areas such as talent, infrastructure, liveability and incentives. Additionally, qualified companies will enjoy privileged access to the customised incentives provided by i2M.

i2M Ventures Sdn Bhd (985864-D) A-FF-01 First Floor Block A, Medini 6 Jalan Medini Sentral 5 Bandar Medini Iskandar Malaysia 79250, Iskandar Puteri Johor

Tel : +607 509 6545 Fax : +607 509 6546 Email : gbs.iskandar@i2m.com.my www.gbs-iskandar.my

Breeding to feed the world By 2050 nearly 10 billion people are living on our planet. What’s more, our climate changes and available agricultural land decreases. How can we ensure that everyone has access to healthy and varied vegetables?

It all starts with the right vegetable seeds As an international vegetable breeding company, we develop new vegetable varieties. And produce and sell the seeds of these varieties all over the world.

The result of our breeding activities?

Increased production of high-quality vegetables per square meter and stronger plants that need fewer crop protection products, water or fertiliser during cultivation. Plus, a more varied range of healthy vegetables for consumers and continued sustainability of global horticulture.

That’s how we grant people access to healthy food, worldwide.

Francesco Angeloni

Program Manager Technology

We are always looking for talent!

Would you like to join us in our challenge to feed the world?

Visit our website to check out internship and job openings.

enzazaden.com

Malaysian Dutch Business Council

PENANG

MDBC PENANG: VISIT TO DOUBLETREE RESORT BY HILTON PENANG / CHINESE NEW YEAR RECEPTION In early March, Penang and northern region members were invited to a special visit to the DoubleTree Resort by Hilton Penang to celebrate the recent opening of the Resort.

Joining our Penang Chapter members on the visit was a student delegation from Utrecht University. Here in Malaysia to conduct a study tour to Southeast Asia with a focus on industrial and urban dynamics in Singapore, Batam, and Penang, the group learned about the recent changes in this fast growing region to obtain better insight into new trends and developments concerning economic and industrial change (competitive strategies, new hub, and cluster developments), and urban development (transport connectivity, efficiency,

sustainability, liveability & health, and smart city planning).

Attendees were given a short presentation

by Linda Giebing (General Manager, DoubleTree Resort by Hilton Penang) before a tour of the hotel which included a special, back of the house sneak peek.

The visit concluded with a Chinese New Year Cocktail Reception.

MDBC Penang Chapter p/a TMF Administrative Services Suite S-21-H, 21st floor Menara Northam 55, Jalan Sultan Ahmad Shah 10050 Penang penang@mdbc.com.my

V02-10-06 Lingkaran SV, Sunway Velocity, Jalan Peel, 55100 Kuala Lumpur, Malaysia

MDBCONNECTS 1ST ISSUE 2018

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Members News

KUALA LUMPUR, MALAYSIA OECD Better Life Index: The Dutch Have the Best Work-Life Balance

1st Edition 2018

Members News

Inbound Logistics 2018 Global Logistics Guide gave Holland 10 / 10 for its sound infrastructure and business climate

launch of enza zaden The logistics centre in Penang will be working closely with the relevant authorities to ensure the adherence to the regulations and guidelines as required in the region. The centre has automated packaging lines. Additionally, 4,000 m2 of conditioned storage rooms ensure quality seeds for the growers.

Enza Zaden Asia officially opened its Southeast Asian regional headquarters and logistics hub in Penang on 30 March, 2018. A leading, independent family business, Enza Zaden has supplied quality vegetable seeds for 80 years.

Jaap Mazereeuw (CEO, Enza Zaden) belongs to the third generation running this family company. “Anywhere in the world, people should have access to healthy vegetables. Our core activity is developing the best vegetable varieties and the highest quality vegetable seeds that are most appropriate for each part of the world. With our 45 subsidiaries on 6 continents, we are breeding more than thirty vegetable crops,” shared Jaap.

Pankaj Malik (Regional Director, Enza Zaden Asia) shared, “We are able to transport bulk seeds by ship directly from Penang through the region, and send smaller seed packages to our customers by road. Thanks for the direct flight connections from Penang, we are able to transport high valued seeds safely and quickly by air. This enables us to serve our customers in the best possible, and most efficient way.”

He added, “Malaysia is the perfect location for business and logistics throughout Southeast Asia. That’s why we have chosen this location as our regional headquarters, for our new R&D location, and as the logistics hub for Southeast Asia. Malaysia will become the global distribution centre for tropical seed.”

The launch of Enza Zaden was attended by a variety of customers and chain partners from different southeast asian countries, government officials, and because of its Dutch roots, the Ambassador of the Kingdom of the Netherlands in Malaysia, H.E. Karin Mössenlechner.

volkswagen launches new centre in seremban showroom is able to fit eight car displays and features a guest lounge for customer convenience. Erik Winter (Managing Director, VPCM) said that the Volkswagen Seremban 3S Centre is a testament to VPCM’s continuous efforts in ensuring that customers are well taken care of.

In early December last year, Volkswagen Passenger Cars Malaysia (VPCM) and HICOM Auto launched the latest addition to the Volkswagen network - the Volkswagen Seremban 3S Centre. This is the only authorized Volkswagen centre in Negeri Sembilan and is the second Volkswwagen 3S Centre by HICOM Auto after Volkswagen Semenyih.

Spanning over 24,735 sq ft, the 18

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“VPCM will continue to work closely with our dealer partners to ensure constant improvement and enhancement to our dealer network, and towards the overall ownership experience,” said Winter.

“We enjoy a good relationship with HICOM Auto and DRB-HICOM, and we feel that this new 3S Centre further demonstrates the commitment shown by the Group. Congratulations HICOM Auto on today’s launch and thank you for your commitment to the brand,” added Winter.

AGS Malaysia wins silver AGS Malaysia won the Silver Trophy of the HR Vendors of the Year 2017 Awards in Kuala Lumpur.

First time participants of the competition, AGS was honored in the best relocation company category. Companies are judged on their commercial performance, people, product or service development, and perspective. l to r: Cyril Quenneville (AGS Malaysia Branch Manager), Adam Abdullah (HR Director, Weir Minerals Malaysia), and Gabriel Gan (AGS Malaysia Sales Manager)

KUALA LUMPUR, MALAYSIA

ambassador visits terberg tractors malaysia Special vehicle manufacturer Terberg Tractors Malaysia, a joint venture of Sime Darby Industrial and Terberg Group B.V., welcomed the Ambassador of the Kingdom of The Netherlands, H.E. Karin Mössenlechner, to its facility in Pasir Gudang. Terberg Group B.V. was recently recognized at a ceremony in the Nieuwe Kerk in The Hague, The Netherlands, as winner of the 2017 Dutch Family Business Award. This prestigious award was presented by Her Royal Highness Princess Laurentien of The Netherlands.

Members News

1st Edition 2018

LISMAN FORKLIFTS asia new location in Balakong Almost 6 years to the day after their initial opening in Telok Gong, Lisman Forklift Asia has moved and officially opened its new Asian facility in Balakong.

Finding a new location was not easy:with over 50 viewings with 3 agents, strict requirements on floor loading, internet, infrastructure, and compliance to regulations set by the Royal Malaysian Customs Department for a bonded facility, Lisman Forklifts was a tough customer to please.

The ideal location was found in Balakong, the layout and size of the new unit suited them perfectly and the workshop to office proportions were precisely what they were

looking for in terms of space. Proximity to the airport makes it easy to access for international customers and staff can now enjoy a much brighter, cooler, well insulated workshop and office space along with the benefits of a modern facility.

After months of applications and inspections, they started the move in January and completed the set up and organising in April, enabling them to open on 20th April with the official unveiling of the building name plate at a function attended by H.E. Karin Mössenlechner (Ambassador, Embassy of the Kingdom of the Netherlands) and representatives from all stakeholders involved in the move.

Commenting on the visit, the Ambassador said, “The recent achievements that TTM has had with PSA Singapore and other ports in the region is a testament to the successful business relationship between Terberg Group and Sime Darby Industrial.

The Dutch government is proud of the Terberg Group; they have come very far from the village forge set up in 1869, to becoming the Dutch Family Business of the Year in 2017.”

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MY TRADE & INVESTMENT

MALAYSIA’S TRADE PERFORMANCE FOR 2017 STRONGEST GROWTH IN 13 YEARS Extracted from the Trade Performance Report (MATRADE) Malaysia’s trade registered a stellar performance in 2017, growing at the highest rate in 13 years. Trade surged by 19.4% to RM 1.774 trillion, compared to RM 1.486 trillion recorded the previous year.

This remarkable performance was contributed by higher trade with ASEAN, which expanded by 21% or RM84.49 billion, China (↑20.6% or RM49.68 billion), the European Union (EU) (↑17.5% or RM26.05 billion), the United States of America (USA) (↑16.3% or RM22.12 billion), Japan (↑14.7% or RM17.77 billion), Taiwan (↑24.3% or RM15.33 billion), India (↑26.2% or RM12.74 billion), Hong Kong SAR (↑22.7% or RM11.41 billion) and Australia (↑23.7% or RM10.06 billion).

Significant increases in trade were also recorded with the Republic of Korea (ROK), Turkey, the United Arab Emirates (UAE), New Zealand, Iran, South Africa, Mexico, Bangladesh, Iraq, and Brazil.

Exports grew significantly by 18.9%, the strongest growth since 2005 to reach a new high of RM935.39 billion.

Imports also recorded the highest value of RM838.14 billion, expanding by 19.9%. Trade surplus widened by 10.3% to RM97.25 billion, the largest surplus registered since 2012. This was the 20th consecutive year of trade surplus since 1998.

Major highlights on exports in 2017: • Double digit y-o-y growth recorded for every single month of the year, except for June and December; • All sectors recorded strong expansion with double digit growth; • Double digit y-o-y growth for electrical and electronics (E&E) exports except for December, driven by strong global demand for smart electronics; • Sharp rebound in export growth of major commodities as world prices improved; • Exports to almost all major markets recorded a new high; • Higher exports to ASEAN with growth recorded to all markets except for Lao PDR; • Increased exports to Free Trade Agreement (FTA) partners; particularly 20

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to ASEAN, China, Japan, the ROK, Australia, Turkey, India, New Zealand, Pakistan and Chile;

• Robust export growth to advanced countries, in particular, the USA and the EU notably the Netherlands and |

MY TRADE & INVESTMENT

Germany; and • Greater demand from emerging markets such as Mexico, Brazil, and South Africa.

largest exports, accounting for 36.7% of Malaysia’s total exports. Exports of E&E products amounted to RM 343 billion, expanding by 19.2% or RM 55.19 billion.

Economic relations between Malaysia and The Netherlands have seen an upward trend in recent years. In 2017, Malaysia’s trade with The Netherlands reached RM 34.8 billion, whereby 77.4% was contributed by exports. Malaysia’s exports to The Netherlands grew by 22.7%, while Malaysia’s imports from The Netherlands increased by 11.7%.

Markets which registered a significant increase in the exports of E&E products were Singapore, China, Hong Kong SAR, Japan, The Netherlands, Germany, the USA, The ROK, Thailand, Australia, Slovenia, and India.

* Intermediate goods valued at RM 478.83 billion or 57.1% of total imports, increased by RM 79.8 billion or 20% from 2016. * Capital goods (RM 115.73 billion or 13.8% of total imports, ↑RM 15.48 billion or 15.4%. * Consumption goods (RM 71.04 billion or 8.5% of total imports), ↑RM 4.06 billion or 6.1%.

In 2017, The Netherlands ranked as Malaysia’s 14th largest trading partner.

The Netherlands was also Malaysia’s 12th largest export destination and 20th largest import source. Among the EU Member States, The Netherlands was Malaysia’s largest export destination, as well as second largest trading partner and import source.

As at September 2017, 337 projects with the participation of Dutch companies valued at RM 27.3 billion have been approved in Malaysia, making The Netherland’s Malaysia’s second largest investor from the EU. These investments are in key sectors such as electrical & electronics (E&E), petroleum products (including petrochemicals), food manufacturing, and chemical & chemical products. Notable Dutch companies operating in Malaysia include Shell, Dutch Lady, Unilever, Philips, Vopak, and KMWE. Besides the RM 3.18 billion Global Business Services Centre established by Shell in Kuala Lumpur which employs over 1,700 people, a number of Dutch companies have also chosen Malaysia to set up their regional establishment including Benchmark Electronics, MYLAPS BV, and Kraton Polymers BV. There is strong interest in the Malaysian economy within the Dutch business community and many are leveraging on Malaysia’s strategic position as their gateway to ASEAN. An increasing number of Malaysian companies are also choosing The Netherlands as their regional hub for Europe.

Manufactured Goods Continued to Dominate Exports Exports of manufactured goods amounted to RM 767.64 billion, an increase of 18.9% and accounted for 82.1% of total exports.

In 2017, E&E products remained the

Imports Driven by Intermediate and Capital Goods In 2017, Malaysia’s total imports increased by 19.9% to RM 838.14 billion, driven by higher imports of intermediate and capital goods. The three main categories of imports by end use in 2017 were:

Imports from ASEAN amounted to RM 214.63 billion or 25.6% of Malaysia’s total imports while the EU accounted for 9.5% of the share, with a value of RM 79.78 billion.

For the full report, please visit www. matrade.gov.

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STUDENT INTERNSHIP PROGRAM TELEPLAN The SIP Experiences of Ymke Lensink, Vincent Otten, and Stijn Castermans at Teleplan Technology Services.

Three students got the opportunity to do their internship at MDBC member Teleplan Technology Services, located in Penang.

Teleplan is an industry leader in lifecycle care solutions for technology products including mobile, customer premises equipment, and value recovery solutions. Focusing on customer care, managed logistics, parts management, screening & testing, repairs / refurbishing, and reselling / recycling, Teleplan has 35 years of proven performance providing value propositions throughout the supply chain, from point of purchase to end of life.

In Malaysia, Teleplan is located in Penang; from this location, worldwide customers are served. When asked about why he chose to participate in SIP and come to Malaysia, Stijn (a 22 year old Industrial Engineering and Management student at the Hanze University of Applied Sciences)

shared, “I was looking for a business experience outside of The Netherlands, something that was in the field of technology and this fulfilled both perfectly.”

When asked about his duties at Teleplan, Stijn added, “My main tasks at Teleplan is to write an advisory report to reduce the production costs by means of cycle times and headcount reduction.”

“Actually, the Teleplan office in Penang services two main customers. Stijn is dedicated to one while I take care of the other”, Vincent shares. This 23 year old Industrial Engineering and Management student from the University of Groningen also added, “These two customers are competitors to each other. The two production areas are therefore strictly separated, while facilitated under the same roof.”

While Stijn and Vincent are working in the engineering department, Ymke (a 20 year old Human Resource Management student at Windesheim University of Applied Science) is doing her internship in the HR department. She assists her colleagues with a variety of tasks including Talent Acquisi-

tion, Training & Development, Payroll, and Compensation & Benefits. In addition to that, she is conducting a research project about Teleplan’s attrition rate and will write an advisory report on reducing it.

“The three interns are a great addition to our company. Their young, fresh, and Dutch minds look at our organization from a different perspective and identify opportunities to improve our organization in an innovative way,” shared Ymke’s colleague, Eeleen Ang. “We are looking forward to more Dutch interns in the future!” she added.

TALK TO US ABOUT TALENT TalentSquare offers custom-made recruitment solutions. We have a track-record in working for ambitious start-ups, established local companies and leading multinationals across industries. With our passion for people and organizations we take pride in offering the best-fitted recruitment solution.

• Executive Search • MultiSearch • Recruitment Process Outsourcing To learn more about our services, please visit our website www.talentsquare-rpo.com

TalentSquare Sdn Bhd (555906-T) Unit 7-1, Wisma Genting (new wing) 28, Jalan Sultan Ismail 50250 Kuala Lumpur MALAYSIA Tel : +603 272 47160

MDBCONNECTS 1ST ISSUE 2018

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regus.com.my

NETHERLANDS EMBASSY NEWS

A TRADE DELGATION, BUSINESS MATCHMAKING In the previous MDBC magazine we looked forward to yet another busy, but especially exciting quarter for the beginning of 2018. The highlight for this first quarter was the visit of the Dutch Minister for Foreign Trade and Development Cooperation, Sigrid Kaag, together with a trade delegation.

Trade Delegation Vietnam and Malaysia were selected as destination countries for the first trade mission of Minister Kaag. The main objective of the trade mission was to further strengthen and reinforce the already close economic relations between The Netherlands and Malaysia.

The trade delegation that took part in the program in Malaysia consisted of 17 companies and organisations, mainly active in the field of urban development and circular economy. Minister Kaag was joined by Hans de Boer, Chairman of VNO-NCW. Together, they led the trade delegation in a packed one and a half day program in Kuala Lumpur.

Day 1: Business matchmaking, seminars, and networking.

The delegation arrived in Kuala Lumpur on Thursday afternoon, 8 February.

The companies started their program with a business matchmaking event in which they were introduced to potential Malaysian business partners. During short “speed dating” meetings, the Dutch companies got the opportunity to pitch their companies and explore business opportunities in Malaysia.

Various participants informed the Embassy of several potential new business leads resulting from the event. Parallel to the matchmaking session, a seminar was held, organized in cooperation with the Malaysian Ministry of International Trade and Industry (MITI), and Brainport Eindhoven.

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MDBCONNECTS 1ST ISSUE 2018

The seminar entitled ‘The Dutch approach to innovation and high tech development’ brought together over 200 representatives from the Malaysian government, academia, and the business community to hear more about the Brainport concept for developing the high tech industry. This seminar was organized on specific request

by Y.B. Dato’ Sri Mustapa Mohamed (Malaysian Minister of International Trade and Industry) after his visit to Brainport Eindhoven in the fall of 2017, which left him inspired and interested in exploring the possibility of having a similar concept in Malaysia.

The next portion of the program, jointly organized with LeadWomen, was a meet & greet with leading female business leaders and board members. Minister Kaag and several other women leaders, including Tan Sri Dr. Rebecca Sta Maria, shared the experiences of The Netherlands, Malaysia, and other countries internationally, in getting more women into leadership positions and boards. The women were then joined by guests from the Embassy’s network for a networking trade dinner.

Day 2: Sports and more networking.

The second day kick-started with the inauguration of the bicycle track that had been developed by the city of Kuala Lumpur in the months before the World Urban Forum. Minister Kaag, joined by Tuanku Syed Faizuddin Putra ibni Tuanku Syed Sirajuddin Jamalullail (H.R.H. the Crown Prince of Perlis), and Datuk Seri Hj. Mhd. Amin Nordin bin Abd. Aziz (Mayor of Kuala Lumpur), opened the track and were joined by the Dutch business delegation in the inaugural cycle on the blue cycle tracks on their way to the KLCC Convention Centre.

NETHERLANDS EMBASSY NEWS

AND SPORTS TO START OFF THE YEAR. In the morning the trade delegation visited the World Urban Forum, organized by the United Nations. This conference, with the central theme of sustainable urbanization, provided the opportunity to showcase Dutch expertise in the field of sustainable urban development to an international audience as they attended the Forum.

There were presentations on smart logistics, protecting cities from floods, sustainable architecture, and the role of high tech developments in sustainable city development.

In the afternoon, a private seminar on the second topic of the trade mission, circular economy, resulted in good discussions with Agensi Innovasi Malaysia (AIM) and Pemandu on potential collaborations between the two countries, especially in the field of circular economy and renewable energy / biomass.

Immediately prior to the afternoon seminar, MDBC provided participants in the mission with insights on doing business in Malaysia. It provided for an interesting introduction to the Malaysian business climate and gave practical advice on do’s and don’ts.

The trade mission was concluded with a football clinic by Cruyff Football in collaboration with the Johan Cruyff Foundation. Led by Wim Jonk and Ruben Jongkind, the clinic was targeted towards young national selection players and refugee children. The minister provided the kick-off for the event. She also had a bilateral meeting with YBhg. Dato’ Sri Idris Jala (CEO, PEMANDU). For the trade delegation, there was an opportunity

to network at the football field in the Bukit Jalil Stadium.

In addition to the program for the trade delegation, Minister Kaag had various bilateral meetings with a number of Malaysian Ministers, Y.B. Dato’ Sri Mustapa Mohamed (Minister of International Trade & Industry), Y.B. Dato’ Sri Liow Tiong Lai (Minister of Transport), and Y.B. Datuk Seri Mah Siew Keong (Minister of Plantation Industries and Commodities).

During these meetings, she touched on a variety of topics including the cooperation between The Netherlands and Malaysia in the field of sustainable palm oil, the prospect of reopening negotiations on a free trade agreement between Malaysia and the EU, cooperation in the field of innovation / high tech, maritime cooperations, and the cooperation between the two countries following the downing of MH17.

What’s next?

The trade mission proved to be a great start to 2018 in the field of economics and business. At this moment, the Embassy team is hard at work assisting the participating companies as a follow - up to the trade mission. Hopefully we will see the concrete business results of the mission in the coming months.

In the meantime, we also had a successful Dutch participation at the Offshore Technology Conference Asia (OTC Asia), AsiaWater 2018, and the Defence Services Asia (DSA 2018) exhibitions. Both AsiaWater 2018 and DSA 2018 saw the participation of large Holland pavilions. The Ambassador also recently spoke at the Sustainable Energy Summit in Kuching, Sarawak. There will be a Dutch Risk Reduction Team coming to Malaysia to assist the state of Penang with recommendations on flood prevention. And not to forget King’s Day! We hope that everyone enjoyed a festive celebration with the Embassy’s network and the Dutch community at the Residence.

We look forward to seeing you at an upcoming event. If we can assist in furthering your business opportunities in Malaysia or if you have any questions concerning the information in this article – please reach out to us via KLL-EA@ Minbuza.nl.

Embassy of the Kingdom of the Netherlands in Malaysia

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MY VISA NEWS MDBC Visa services & latest updates If you need help with a visa application, contact us at visa@mdbc.com.my and let us guide you through the process.

MDBC offers visa services for our members.

We help facilitate an easier, smoother visa application process, taking the worry out of your application. What started out as a service to facilitate visa applications for participants in MDBC’s Student Internship Program (SIP), has since expanded to provide visa application services / assistance for our members. With close contact and a strong relationship with MYXpats Centre, MDBC is able to ensure a smoother, more efficient visa application process.

* MDBC guides you through the process and provides you with ease of mind. * We can advise you on the options available in terms of visa types. Our Visa Services team stays up to date with the latest changes in the Malaysian Immigration rules so you don’t have to. * MDBC can handle the visa application process for your SIP interns. * We provide guidance and support for ESD Registration. * PVP and EP Applications.

LATEST UPDATES: 1) No visas will be issued to PVP applications from the F & B industry for now. There has been no indication how long this hold will be in place. MDBC is keeping an eye on this matter.

2) Passport submission for endorsement must be accompanied by Authorisation Letter.

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DIALOGUE

BAIN: HOW TO EXCEL IN FINANCIAL CRIMES COMPLIANCE

By Jan - Alexander Huber, Matthias Memminger, Michael Soppit, and Matthew Hayday * Extracted from the full report (which can be viewed at www.bain.com).

At most large banks, the legacy compliance processes designed to fight financial crimes such as money laundering have grown so complex as to be barely manageable. Multiple iterations, multiple handovers and too many manually controlled processes prevent banks from attaining truly effective or efficient compliance systems. Excessive complexity has led to greater operational risks and a spate of large fines.

In recent interviews with Bain & Company, bank executives described how the complexity affects their daily compliance activities: * “Relationship Managers spend hours every week resolving false alarms.” * “Our automated rules are not sophisticated enough. Clients have been getting flagged because of the name of their street.” * “Operations cannot make fast decisions on alarms, because everything is escalated and it takes ages to get a green light.”

What accounts for this state of affairs?

Banks face pervasive challenges on several fronts: Process: Most compliance processes and handovers still incorporate a high leve of manual work for screening, alerts processing, and other activities.

A related problem is the fragmented, siloed nature of many compliance processes, with frequent manual interventions and delays in the process.

Banks lack an end - to - end vision of compliance with respect to financial crimes regulation. They rarely have frequent communication among the onboarding teams, commercial due diligence analysts, and transaction monitoring teams.

Commercial due diligence at most banks contains other flaws, namely that the set of questions often are not aligned with the regulatory objectives, or consistent with a coherent customer experience, or linked to 30

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a system that would give the bank a better understanding of the client.

effective approach to financial crimes compliances consists of several key components.

Data: Low quality and unstructured data resides within most banks without being fully integrated. That leads to difficulties with client reference data and documentation sharing, as well as data extraction or aggregation from flawed databases.

While some third party products have proved useful, certain popular databases lack some essential customer data.

Model: When data quality suffers, so does the quality of the model. The rigidity of “hard - coded” or static transaction monitoring algorithms makes it difficult to adjust for policy changes or client behaviours. That drives up the volume of investigations and results in abnormally high false positive rates, sometimes exceeding 90% in our experience.

People: If banks staff transaction monitoring processes with inexperienced employees, especially when offshoring, the amount of investigation effort will continue to increase. Lacking expertise, these employees will either tend to emphasize risk reduction over efficiency, or the reverse - they will not understand the complexities involved and therefore miss risks. They may also tend to solve process issues rather than seek the root causes of problems. And when the bank has no probability - tuned assessment of risks, using inexperienced staff leads to very high escalation rates.

When Bain and Parker Fitzgerald benchmarked five major global banks, we found that none of them has yet solved all of these challenges. They typically have oversized teams, a slow onboarding process, and high false positives (or, in one case, high false negatives) that plague their models. They have taken mostly tactical, not strategic measures to try to improve broken compliance processes.

Emerging Best Practices: Yet in other ways, these five banks are demonstrating some good practices that can be adopted by other banks to an advantage. These practices, as well as promising practices at other banks we have observed, suggest that a more

First, banks should develop a streamlined, end - to - end process. Leading banks are starting to review their processes with an eye toward maximizing the client experience, minimizing effort and eliminating breaks and complexity.

Effective compliance also demands a “golden record” - a single source for all compliance processes. The record’s core consists of internal structured data that goes through rules - based clean up and gets integrated into a data lake. Internal data is enhanced with unstructured and external data such as text, voice, and pictures. Some of that data may come from vendors, but banks can also look off the beaten track to non - indexed web pages and search - engine results.

Predefined algorithms then process and score the data for relevance.

Advanced analytics and algorithms form another essential component. Artificial intelligence increasingly use the enhanced database mentioned earlier to power a proactive compliance model. Machines make a logical substitute for people on routine, low - cognition tasks. Human intervention remains valuable where machines cannot make better decisions, but a growing number of tasks will blend machines and human actors - data collection and crunching by the former, assessment of unclear data points by the latter.

Finally, a strong financial crimes compliance strategy requires some form of partnership with specialist regulatory technology firms, or “regtechs”, which have developed expertise that most banks would find too costly or time consuming

DIALOGUE

to develop themselves. Regtechs range from know - your - customer or anti money laundering specialists, to customer onboarding and workflow process firms, to major technology firms. The market also features utilities which act as intermediaries or data providers to other companies. We believe that most of the regtech startups will disappear, a few will be acquired and perhaps roughly 2% will continue as standalone firms. Among the established tech firms, one third to one half will be able to succeed in this market.

Many banks will outsource activities to regtechs, while some banks may buy a regtech in order to insource a particular technology. We foresee that some banks might partner with other banks in a joint venture to buy an equity stake or build a new regtech firm. After a bank has redesigned its end - to - end financial crimes compliance process, the transition to a successful regtech partnership requires attention on several fronts. * Legal and regulatory compliance: Gaining the confidence of regulators will

be essential for a partnership strategy, including with companies that may not yet be approved for certain operations.

Regtechs must prove that their business and operating models are sound, and that client data will be kept confidential if several banks participate. * Operations: Most regtechs are digital natives accustomed to using Agile methods. To collaborate effectively with them, banks will have to become more nimble as well, with fewer handoffs, fewer workarounds, and clear metrics for each step in the process. * IT: Banks will need to adapt their core system interfaces to work seamlessly with a network of various plug - and - play applications. As testing cycles get faster, the risk of fraud could rise; IT teams should home in on system stability and security. * Culture: Banks will have to let go of their

traditional bent to build systems themselves, and instead learn to work with firms that are much smaller yet more proficient in their field. * Project Management: Given that regtechs use mainly Agile methods, banks’ own IT and operations teams will have to adopt a similar mindset and greater level of flexibility. If a regtech proposes a new technology, banks won’t have the luxury of taking months for internal approval.

Banks have no viable choice but to upgrade their crime detection and crime fighting capabilities. Their arsenals will increasingly include more powerful analytical models, artificial intelligence, and the help of regtech specialists.

Banks that eventually excel in compliance will be those that strike the right blend of people and machines, build a seamless end - to - end compliance process, and adopt Agile ways of working in order to make the most of regtech expertise.

“Building partnerships in Asia to find sustainable solutions for oil, gas and energy.”

Suerd Polderdijk, General Manager Frames Asia Pacific, with Frames since 2011

Frames Asia Pacific Sdn. Bhd. Unit A-36-3, Menara UOA Bangsar 5 Jalan Bangsar Utama 1 59000, Kuala Lumpur, Malaysia +60 3 22840822 frames-group.com

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ADAPT TO ANY ENVIRONMENT How to successfully navigate foreign rules and regulations The possibilities for business growth in Malaysia are limited only by your ambition. As your company seizes the opportunity and enters the unknown, TMF Group can help see you through, no matter where your next venture takes you.

Our experts in Kuala Lumpur, Penang and Labuan can act as an extension of your in-house team.

We get you legally set up and structured in a new country and take care of the vital administrative tasks for HR and payroll, accounting and tax, corporate secretarial, international structuring and structured finance activities.

With offices in more than 80 jurisdictions, TMF Group is the leading provider of global business services to clients operating and investing across the world. Whether you’re a small start-up, or large multinational, we offer specialised, business-critical financial and administrative services to help you operate your corporate structures, finance vehicles and investments, so you can focus on growing your business.

Venture Further tmf-group.com/Adapt-Environment info.apac@tmf-group.com

Greater Kuala Lumpur The Epicentre of ASEAN

Greater Kuala Lumpur (Greater KL) writes its success through the numbers. It has the right number of talent, graduates, businesses, markets and opportunities. It has the best potential of any city in ASEAN, being strategically located in the region. Greater KL is now hub of the world’s fastest growing economic region. Here’s why leading Multinationals such as Schlumberger, Honeywell, IBM, Cargill, Philips, Worldline, Turner, Colas Rail, Linde and Epson have Recognised 1st in chosen Greater KL as the optimal Southeast Asia as a location for their Regional World Energy City Headquarters in ASEAN.

1

st

3

rd

Ranked 2nd in Southeast Asia for

Starting a Business & Ease of Doing Business

– Southeast Asia

Business Potential

Global Services Location Index

Excellent Ecosystem US$8 trillion of new

global middle class market rising in Asia by 2020 (OECD Observer)

2

nd

Competitiveness

(WECP)

3.2 billion

Greater KL by Numbers

2nd

Level of English proficiency in Asia (Education First)

infrastructure in Asia by 2020 (Asian Development Bank)

11th (Asia) 36th (World) Best Airport

74 double tax agreements offered in Malaysia (IKL)

ASEAN’s market

644,514,000 population,

US$2719.844 billion

273,373

graduates annually in Greater KL (IKL)

33.8 million

GDP (IKL)

US$1 trillion

in Oil & Gas upstream investment over next 2 years (Wood Mackenzie Ltd Report, 2016)

Malaysia’s population by 2020 - up 40% (IKL)

1.5 hrs journey time

from Kuala Lumpur to Singapore via high speed rail by 2026 (SPAD)

Lifestyle Friendly

165th 5th 23 38 44 58 Least Expensive City Worldwide

(Mercer Cost of Living Survey 2016 Most Expensive = 1)

Invest KL Corporation (957672-K)

Best Shopping Destination Worldwide

World Class Golf Courses

Museums and Art Galleries

International Schools

(IKL)

(IKL)

(IKL)

(Expedia, 2016)

16th Floor, Menara SSM@Sentral, No.7, Jalan Stesen Sentral 5

Public and Private Universities (IKL)

KL Sentral, 50623 Kuala Lumpur, Malaysia

www.investkl.com

We take your logistics personally Creating competitive benefits for your business with tailor-made services and integrated IT solutions.

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MY SERVICES - BUSINESS SERVICES Not all MDBC member-companies are involved in bilateral trade or investments; a very important part of the MDBC community is our service providers. They provide the services (or products) which all organisations, and often especially the potential Dutch investors in Malaysia, require. The ease of doing business within the MDBC community has substantially increased thanks to our service providers. This page is specially dedicated to them.

ECommerce Platforms AXLE & OLIO SOLUTIONS

HR Services CHAINZ CONSULTING

Financial Services COLLECTIUS MILLIKEN & CRAIG

5 - 2, Menara Oval Damansara Off Jalan Damansara TTDI 60000 Kuala Lumpur

Block A, 20 - 03, Fraser Tower Jalan 5 / 60 46000 Petaling Jaya Selangor Darul Ehsan

A1207 A 12th Floor Wisma Lim Foo Yong 86 Jalan Raja Chulan 50200 Kuala Lumpur

Tel: +603 - 7733 6595 ibrahim.hamid@blip.my www.blip.my

Tel: +6012 - 626 0001 sweehwa@chainzconsulting.com www.chainzconsulting.com

Tel: +603 - 2148 7622 Fax: +603 - 2141 7622 ivar@collectius.com www.millikenandcraig.com

Axle & Olio focuses primarily on eCommerce platforms and provides a single shop solution from design to build, to running end to end online shopping platforms for all of our partners.

ICT DIGI TELECOMMUNICATIONS

Focused on a passion for supporting the development of human resources, Chainz Consulting provides consultancy in strategic HR intiatives, training as well as performance coaching. Our areas of specialization include: - Design and implementation of interventions - Design and delivery of training - Coaching for performance enhancement of talent, supervisors, and managers.

We offer bespoke services on retainer or project basis.

Collectius / Milliken & Craig is one of Southeast Asia’s leading credit management companies with two decades of experience in debt recovery across a variety of industries in Southeast Asia, mainly banks and financial institutions.

With regional offices in Malaysia, Singapore, and Thailand, and a network of international partners, we can serve our clients in over 160 countries.

LUXURY HOSPITALITY SAMADHI RESORTS

Lot 10, Jalan Delima 1 / 1 Subang Hi Tech Industrial Park 40000 Shah Alam Selangor Darul Ehsan

C11 - 2, 1st Floor Jalan Ampang 1 / 1 Off Jalan Ampang Selangor Darul Ehsan

Tel: +603 - 5721 1800 Fax: +603 - 5721 1857 bsc@digi.com.my www.digi.com.my

Tel: +603 - 4251 0820 Fax: +603 - 4251 0852 marvin@samadhiretreats.com www.samadhiretreats.com

Digi is a mobile connectivity and internet services provider, enabling 12.3 million Malaysians to get the most benefit out of an increasingly connected world. With a strong legacy of product and services innovation, we aim to become the favorite digital life partner for Malaysians, providing relevant, personalized, and engaging digital services.

A luxury hospitality group that offers unique experiences in unexpected locations across Asia. The group comprises of two award winning properties in Malaysia: Japamala Resorts (a 15 villa resort on Tioman Island), and Villa Samadhi KL (a villa in a room urban retreat). In Singapore, the Group recently unveiled Villa Samadhi Singapore, a 20 room boutique hotel.

NEED A RELIABLE PARTNER FOR KEY BUSINESS SERVICES? THESE MDBC MEMBERS ARE JUST A PHONE CALL AWAY! MDBCONNECTS 1ST ISSUE 2018

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NEW MEMBERS

WARM WELCOME

As always, we constantly expand to include new and interesting partners as part of our international community of business professionals, allowing our members to find more opportunities for success.

To that end, we would like to extend a very warm welcome to the MDBC Community for the following new members:

FABER FLAGS ASIA CO. LTD.

GZ BEHEER BV

MALAYSIAN INVESTMENT DEVELOPMENT AUTHORITY

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MDBCONNECTS 1ST ISSUE 2018

Business Activity: Asia’s leading supplier of eco advertising flags & banners. Faber Flags Asia is the leading supplier of advertising flags and banners both in Thailand and the broader ASEAN region. Printed on eco - friendly polyester fabrics, our extensive product range includes country flags, advertising flags, corporate flags, Aventos beach flags, indoor / outdoor banners, parasols, and event tents. Faber products boast distinctive qualities, including higher weather resistance, better color fastness, and unparalleled durability, with the longest lifetime of all comparable products available in the market.

Corporate Representation Marc Dehertogh, Managing Director Sunt Uppaputthangkul, Managing Director

Business Activity: Having 15 years of entrepreneurial business background in Asia, and having facilitated more than 200 corporate management events in China, Gijs van Wezel is eager to listen to the leaders in industry in Malaysia.

Corporate Representation Gijs van Wezel, Coach Consultant

Certified by Focus Energy coaching, he applies several methods needed to create results. Passionate about coaching and facilitating change in a challenging business environment. Listening to the company’s needs is where it all starts.

Business Activity: Incorporated as a statutory body under the Malaysian Industrial Development Authority (MIDA) Act in 1967, MIDA is Malaysia’s cutting - edge, dynamic, and pioneering force in opening pathways to new frontiers around the globe. MIDA assists companies which intend to invest in the manufacturing and services sectors, as well as facilitates the implementation of their projects. The wide range of services provided by MIDA includes providing information on the opportunities for investment, as well as facilitating companies which are looking for joint venture partners.

CONTACT: 1 MD Tower 18th Fl. C1 Soi Bangna - Trad 25, Bangna - Trad Rd Bangna Nuea, Bangna 10260 Bangkok, Thailand Tel: +66 - 2 186 4941 Fax: +66 - 2 186 4943 Email: marc@faberflagsasia.com Website: www.faberflagsasia.com

CONTACT: 25 Jalan Teruntung Villa Vista 3 - 1 50490 Kuala Lumpur Tel: +6017 - 7371 9727 Email: gijsvanwezel@gmail.com Website: www.gijsvanwezel.com

Corporate Representation Arham Abdul Rahman, Executive Director Nelson Samuel, Director CONTACT: MIDA Sentral No 5, Jalan Stesen Sentral 5 Kuala Lumpur Sentral 50470 Kuala Lumpur Tel: +603 - 2267 3633 Website: www.mida.gov.my

NEW MEMBERS

ORBITAL CAPITAL

SEETEK EMS SDN. BHD.

STANDARD CHARTERED BANK MALAYSIA BERHAD

WIZE PLATFORM SDN. BHD.

Business Activity: Orbital Capital is an investment company for individuals and institutional investors. The investment funds we offer are engineered to suit the risk / reward appetite of the individual investor.

Through a mixture of capturing volatility and with an option protection strategy in place, we can generate long term steady returns, outperforming the S&P index.

We are a quant fund and have a purely systematic organized strategy managed by our team of MIT Boston engineers.

Our philosophy is that the world can be understood, we use technology to capture our understanding of markets.

Corporate Representation Candice Bongers - de Bie, Investor Relations Bertil Schuil, Sales Director

Business Activity: Seetek is a Malaysia based manufacturing affiliate of Hypex Electronics, a Netherlands based company. Hypex Electronics is a company which develops amplifiers, supplies, and DSPs with the highest possible quality.

Corporate Representation Chris Rossenaar, Managing Director Loes Rossenaar, Consultant

They are involved in some of the most high end audio applications found today. All Hypex Electronics developed products are manufactured by Seetek. They specialize in printed circuit board assemblies for high end audio.

CONTACT: 22 Medan Nusantara, Duta Nusantara Jalan Sri Hartamas 1 Off Jalan Duta 50480 Kuala Lumpur Tel: +6012 - 640 4160 Email: candice@orbitalcap.com Website: www.orbitalfunds.com

CONTACT: Lot 6181, Jalan Perusahaan 2 Kawasan Perindustrian 34200 Parit Buntar Perak Darul Ridzuan Tel: +605 - 716 0055 Email: info@seetekodm.com.my Website: www.seetek.com.my

Business Activity: Standard Chartered’s presence in Malaysia dates back to 1875. As the country’s first and oldest bank with over 140 years of history, Standard Chartered has a global shared service centre - Standard Chartered Global Business Services, an Islamic banking arm - Standard Chartered Saadiq Berhad, a subsidiary - Price Solutions, an offshore facility in Labuan, and a head office at Menara Standard Chartered. The bank provides a comprehensive range of financial products and services to individuals as well as corporates.

Corporate Representation Abrar A Anwar, Managing Director & CEO Theresa Ng, Relationship Manager

Business Activity: Wize Platform is a corporate advisory firm and we have over the years helped many companies, both foreign and local, set up successful businesses in Malaysia.

Our list of services include company secretarial work, tax advisory, accounting, payroll management, professional work permits, etc.

We strive to serve as a one stop centre for our clients, and we have an excellent network that spans both the public and private sectors, allowing us the leverage to communicate and be effective in procuring solutions. We have done a lot of work for foreign companies.

Corporate Representation Somesh Pillay, Director Mike Paran, Managing Director

CONTACT: Level 16 Menara Standard Chartered No 30 Jalan Sultan Ismail 50250 Kuala Lumpur Tel: +603 - 2117 7808 Fax: +603 - 2711 6006 Website: www.sc.com

CONTACT: Suite 50 - 4 - 1A Wisma UOA Damansara Jalan Dungun, Damansara Heights 50490 Kuala Lumpur Tel: +603 - 2093 6152 Fax: +603 - 2093 0895 Email: somesh@wpf.com.my Website: www.wpf.com.my MDBCONNECTS 1ST ISSUE 2018

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PICTURE PERFECT

Above: Logistics networking in Johor

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MDBCONNECTS 1ST ISSUE 2018

Below: Intense conversations at the Outlook 2018

Welcoming 2018!

Co hosted with the Embassy of the Kingdom of the Netherlands, the 2018 New Year’s Reception was enjoyed by the wide variety of corporate and government guests as well as by MDBC members.

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