The Marketplace Magazine July/August 2010

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Soundbites

A challenge to graduates: reboot the world The bad news is that the world being passed on to today’s college graduates is broken, unequal, unstable and unsustainable. The good news is that young people have a chance to “reboot the world” to make it better. That’s the message from Don Tapscott, co-author of Macrowikinomics: Rebooting Business and the World. He was giving the convocation address at McMaster University in Hamilton, Ont., in early June. “Your generation will need to turn this situation

“You can be the generation to put the Dilbert cartoons out of business” around — to reboot the world — and each of you will have a role,” he said. “You will need to advocate change in your workplace, community, country and in the causes you join.... In your first job, you will care more about opportunities to learn, do interesting things and have fulfilling work and relationships than about how

much money you make. You can be the generation to put the Dilbert cartoons out of business.” He said aspiring business managers will work in “corporate architectures dramatically different from those of the 20th century — ones that emphasize teamwork rather than hierarchy. If you become an executive, you will lead in the rethinking of the purpose of the corporation – beyond shareholder profit to creating value for all its stakeholders.” Tapscott acknowledged the

Necktie democracy Nothing seems more medieval than dress codes. Office personnel are supposed to stroll around in suits and ties or dresses, but who remembers why? It’s like this because ... well, it just is. The receptionist is the calling card of the company — how silly is that? What customer, supplier, or banker would cancel a deal when he sees a casually attired receptionist? What buyer has failed to do business with a customer because a salesman wasn’t sufficiently fashionable? Dress codes are all about conformity. People want to feel secure, and dressing like everyone else is one way to accomplish it.... We told our office workers and managers they could dress as they pleased. Period. And most gave up suits and ties and dresses in favor of jeans and, on hot days, shorts. Sure, there are moments when more formal attire is appropriate, such as at board meetings and presentations to important customers. But every responsible adult knows how to dress correctly for these occasions.... Democracy is a lot of work ... and it begins with little things, like neckties. — Brazilian entrepreneur Ricardo Semler in Maverick: The Success Story Behind the World’s Most Unusual Workplace

The Marketplace July August 2010

sometimes-agonizing challenge of “fixing the mess my generation has created,” but noted the high-stakes arena today’s graduates face would also be exhilarating. “Five hundred years ago, Martin Luther called the printing press ‘God’s highest act of grace.’ With today’s communications revolution, your generation has been bestowed with a second act of grace. You have a historic occasion to rebuild business and the world. Because each of you can participate in this renaissance, it is surely an amazing time to graduate and to be alive.” (The Globe and Mail)

What I meant was... Our intentions tend to be much more real to us than our actions, and this can lead to a great deal of misunderstanding with other people, to whom our actions tend to be much more real than our intentions. — E.F. Schumacher

From the mailbag I wanted to write you to send you two kudos. First, thanks for the great piece on LCC in the last Marketplace (March/ April). You very sensitively captured the energy and vision of the place. I have been here for eight years now, and was amazed at how someone who has not been here captured us so well. The map graphic is another thing! Apparently someone wanted to expand Lithuania from the map so you could see it. It’s not clear that that is what you are doing, and in the process Lithuania got placed upside down! So...the article communicated accurate information, the map not. Second, I really appreciated the article “Fishy Tale.” In a few brief strokes you wonderfully captured the complexity of poverty issues, a complexity that is often ignored by both conservatives and liberals. I plan to use the article in one of my classes here. — Steve Dintaman, LCC International University, Klaipeda, Lithuania Editor’s note: Our regrets for the map of Lithuania. It became distorted when we lifted a rounded map from a globed surfaced and flattened it for page use.

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